IBM 6867, 6594, 6866, 6584 User Manual

IBM Personal Computer

PC 300 Series

IntelliStation

Volume 3:

Hardware

Maintenance

Manual

June, 2000

We Want Your Comments! (Please see page 339)

This Manual Supports:

300 Series, Type

6584

6594

IntelliStation, Type 6866 6867

IBM Personal Computer

PC 300 Series

IntelliStation

Volume 3:

Hardware

Maintenance

Manual

June, 2000

We Want Your Comments! (Please see page 339)

IBM

Note

Before using this information and the product it supports, be sure to read the general information under “Notices” on page 348.

Second

Edition

(January

2000)

The

following

paragraph

does

not

apply

to

the

United

Kingdom or any country where such provisions

are

inconsistent

with

local

law:

INTERNATIONAL

BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION “AS IS” WITHOUT WARRANTY OF

ANY

KIND, EITHER

EXPRESS

OR

IMPLIED,

INCLUDING,

BUT

NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE. Some states do not allow disclaimer of

express or implied warranties in certain transactions,

therefore,

this

statement

may

not

apply

to you.

This publication could include technical inaccuracies or

typographical

errors. Changes

are

periodically

made to

the

information

herein;

these

changes

will

be

incorporated

in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the

program(s)	described in			this	publication at any			time.
This publication was developed for products and services
offered in the United States						of America. IBM		may	not offer
the products, services, or features discussed in this
document	in other		countries,		and	the	information	is	subject
to change without notice. Consult your local IBM
representative		for	information		on	the	products,	services,
and features		available		in your		area.

Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.

Copyright International Business Machines
Corporation 2000.	All rights	reserved.
Note to U.S. Government users–Documentation related to
Restricted	rights–Use, duplication,		or disclosure is subject
to restrictions set		forth in GSA ADP	Schedule Contract
with IBM Corp.

ii IBM PC 300/IntelliStation Vol 3 HMM

About this manual

This (Volume 3) manual contains service and reference

information	for the IBM		Personal Computer 300 Series,
and the IBM Profession Workstation IntelliStation Type
computers	listed	in front of this manual.
For other	type	PC300/700,	IntelliStation computers, refer
to:

ŸIBM Personal Computer, Volume 1, Hardware

Maintenance Manual, form number S83G-7789

ŸIBM Personal Computer, Volume 2, Hardware

Maintenance Manual, (including the Aptiva

2173/2178/2198), form number, S00N-4019.

This manual	is	divided into product service sections, by
type, and	a	related service section as follows:

ŸThe product service sections include procedures for isolating problems to a FRU, a Symptom-to-FRU

Index,		additional	service	information,	models	listing,
and	an	illustrated	parts	catalog.
Ÿ The	related service section includes				safety	notices

and safety information, and problem determination tips.

Important

This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use

this manual along with advanced diagnostic tests to troubleshoot problems effectively.

Before	servicing an IBM product, be sure to review the
“Safety	notices (multi-lingual translations)” on
page 308	and “Safety information” on page 332.

Important		safety information
Be	sure	to	read all	caution	and	danger statements in this
book	before		performing	any of	the	instructions.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

iii

Prenez connaissance de toutes les consignes de type

Attention et

Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

iv IBM PC 300/IntelliStation Vol 3 HMM

Lea atentamente todas las declaraciones de precaución y peligro ante

de llevar a cabo cualquier operación.

v

Related publications

The

following

publications

are

available

for IBM products.

For more information, contact IBM or an IBM Authorized

Dealer.

For

Information

About

See

Publication

PC300/700

and

IntelliStation

IBM

Personal

Computer

computers

-

Volume

1

HMM

Hardware

Maintenance

Manual

Volume

1

(S83G-7789)

PC300

and

IntelliStation

IBM

Personal

Computer

computers

(Including

AptivaHardware

Maintenance

2173,

2178,

2198)

-

VolumeManual

Volume

2

2

HMM

(S00N-4019)

PS/2

Computers

IBM

Personal

System/2

Hardware

Maintenance

Manual

(S52G-9971)

PS/ValuePoint

Computers

IBM

PS/ValuePoint

Hardware

Maintenance

Service

and

Reference

(S61G-1423)

Laptop,

Notebook, Portable,IBM

Mobile

Systems

and ThinkPad

Computers

Hardware

Maintenance

(L40,

CL57,

N45,

N51,

Manual

Volume

1

P70/P75,

ThinkPad

300,

(S82G-1501)

350,

500,

510,

710T,

Expansion

Unit,

Dock

I,

Dock

II)

ThinkPad

Computers

IBM

Mobile

Systems

(ThinkPad

340,

355,

360,

Hardware

Maintenance

370,

700,

701,

720,

750,

Manual

Volume

2

755)

(S82G-1502)

ThinkPad

Computers

IBM

Mobile

Systems

(ThinkPad

365,

560,

760,

Hardware

Maintenance

SelectaDock)

Manual

Volume

3

(S82G-1503)

Monitors

(Displays)

IBM

PS/2

Display

HMM

(February

1993)

Volume

1

(SA38-0053)

Monitors

IBM

Color

Monitor

HMM

(December

1993)

Volume

2

(S71G-4197)

IBM

Monitors

(P/G

Series)

IBM

Monitor

HMM

(June

1996)

Volume

3

(S52H-3679)

IBM

2248

Monitor

IBM

Monitor

HMM

(February

1996)

Volume

4

(S52H-3739)

Disk

Array

technology

Configuring

Your Disk

Array

overview

and

using

the

IBMbooklet

(S82G-1506)

RAID

Configuration

Program

Installation

Planning

for

Personal

System/2

Personal

System/2

Installation

Planning

and

computers

Beyond

(G41G-2927)

Installation

Planning

for

Advanced

PS/2 Servers

Advanced

Personal

Planning

and

Selection

System/2

Servers

Guide

(GG24-3927)

vi

IBM

PC

300/IntelliStation

Vol

3

HMM

Contents

About		this		manual. . . . . . . . . . . . .								. . .		.	iii
	Important				safety				information. . . . . . . .			. .		iii
Related publications . . . . . . .												. . . . . . . . . vi
IBM	PC	Enhanced		Diagnostics				error		codes	. . .	1
PC	300	-	6584/6594				. . . . . . . . . . . . . . .								21
General checkout							. . . . . . . .					. . . . . . . . . 24
Diagnostics				and		test			information. . . . . . . .			. .	32
Product description									. . . . . . .			. . . . . . . . . 43
Additional				service				information. . . . . . . . .				. .		46
Computer			exploded				view			(Type .6584). . . . .		.	61
Computer			exploded				view			(Type .6594). . . . .		.	70
System		board			layout. . . . . . . . . . . .							. . .			77
Riser		cards			(Type .6584). . . . . . . . . .							. . .			79
Riser		card			(Type			.6594). . . . . . . . . .				. . .			81
Symptom-to-FRU index									. . . . . . .			. . . . . . . 82
Undetermined problem										. . . . . . . .				.	. .	.	.	104
Model		tables			-	Country/Region/Language. . . . .						105
Parts		(Type			6584). . . . . . . . . . . . . . . .										113
Parts		(Type			6594). . . . . . . . . . . . . . . .										115
IntelliStation			-	6866			. . . . . . . . . . . . . .							121
General checkout							. . . . . . . .					. . . . . . . . 124
Diagnostics				and		test			information. . . . . . . .			.	132
Product description									. . . . . . .			. . . . . . . . 142
Additional				service				information. . . . . . . . .				.	144
Computer			exploded				view			(Type .6866). . . . .		163
System		board			layout. . . . . . . . . . . . . .									183
Symptom-to-FRU index									. . . . . . .			. . . . . . 185
Beep symptoms						. . . . . . . . . .								. . . . . . 186
Undetermined problem										. . . . . . . .				.	. .	.	.	206
Model		tables			-	Country/Region/Language. . . . .						207
Parts		(Type			6866). . . . . . . . . . . . . . . .										215
IntelliStation			-	6867			. . . . . . . . . . . . . .							221
General checkout							. . . . . . . .					. . . . . . . . 224
Diagnostics				and		test			information. . . . . . . .			.	232
Product description									. . . . . . .			. . . . . . . . 243
Additional				service				information. . . . . . . . .				.	245
Computer			exploded				view			(Type .6867). . . . .		260
System		board			layout. . . . . . . . . . . .							. .		269
Riser		card			(Type			.6867). . . . . . . . . .				. .		271
Symptom-to-FRU index									. . . . . . .			. . . . . . 272
Undetermined problem										. . . . . . . .				.	. .	.	.	294
Model		tables			-	Country/Region/Language. . . . .						295
Parts		(Type			6867). . . . . . . . . . . . . . . .										301
Related		Service		Information						. . . . . . . . . .			307
Safety notices (multi-lingual translations). . . . .												308
Safety information . . . . . . . . . .															. .	.	.	. . 332
	Copyright				IBM		Corp.			2000	vii

Miscellaneous information				. . . . . . .	. . . . . 337
Send	us	your	comments!. . . . . . . . . . . .		339
Do	you	need	technical references?. . . . . . . .		340
Problem		determination		tips. . . . . . . . . . .	341
Notices . . . . . . . . . . .					. . . . . . . . . . 348

viii IBM PC 300/IntelliStation Vol 3 HMM

IBM

PC

Enhanced

Diagnostics

error

codes

Refer

to

the

following

Diagnostic

Error

Codes

when using

the

IBM

PC

Enhanced

Diagnostics

test. See

“Diagnostic

and

test

information”

section for information about the IBM

PC Enhanced

Diagnostics

program.

In the following index, “X”

can

represent

any

number.

Diagnostic

Error

Code

FRU/Action

000-000-XXX

1.No

action

BIOS

Test

Passed

000-002-XXX

1. Flash

the

system

BIOS

Timeout

2.

System board

000-024-XXX

1. Flash

the

system

BIOS

Addressing

test

failure2.

System board

000-025-XXX

1. Flash

the

system

BIOS

Checksum

Value

error

2.

Boot block

3.

System board

000-026-XXX

1. Flash

the

system

FLASH

data

error

2.

Boot block

3.

System board

000-027-XXX

1.Run

Setup

BIOS

Configuration/Setup

2.

Flash

the

system

error

3.

Boot block

4.

System board

000-034-XXX

1. Reboot

the

system

BIOS

Buffer

Allocation

2.

Flash

the

system

failure

3.

Run

memory

test

4.

System board

000-035-XXX

1. Flash

the

system

BIOS

Reset Condition

2.

System board

detected

000-036-XXX

1. Flash

the

system

BIOS

Register

error

2.

Boot block

3.

System board

000-038-XXX

1. Flash

the

system

BIOS

Extension

failure

2.

Adapter card

3.

System board

000-039-XXX

1. Flash

the

system

BIOS

DMI

data

error

2.

System board

000-195-XXX

1.Information

BIOS

Test

aborted

by

user2. Re-start the test,

if

need

to

000-196-XXX

1. Depress

F3

to

review

BIOS

test

halt,

error

the log

file.

threshold

exceeded

2. Re-start the test

to

reset

the

log

file.

Copyright IBM Corp. 2000

1

Diagnostic

Error

Code

FRU/Action

000-197-XXX

1.Make sure

BIOS

test

warning

component that

is

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called

out

in

warning

statement

4.

Component

under

test

000-198-XXX

1. If

a

component

is

BIOS

test

aborted

called

out,

make

sure

it

is

enabled

and/or

connected

2.

Flash

the

system

and

re-test

3.

Go

to

the

“Undetermined

problem”

section.

000-199-XXX

1. Go

to

“Undetermined

BIOS

test

failed, cause

problem”

section.

unknown

2.

Flash

the

system

and

re-test.

3.

Replace component

under

function

test.

000-250-XXX

1. Flash

the

system

BIOS

APM

failure

2.

System board

000-270-XXX

1. Flash

the

system

BIOS

ACPI

failure

2.

System board

001-000-XXX

1.No action

System

Test

Passed

001-00X-XXX

1.System board

System

Error

001-01X-XXX

1.System board

System

Error

001-024-XXX

1.System board

System

Addressing

test

failure

001-025-XXX

1. Flash

the

system

System

Checksum

Value

2.

System board

error

001-026-XXX

1. Flash

the

system

System

FLASH

data

error

2.

System board

001-027-XXX

1.Run Setup

System

Configuration/Setup

2.

Flash

the

system

error

3.

System board

001-032-XXX

1.System board

System

Device

Controller

failure

001-034-XXX

1. Reboot

the

system

System

Device

Buffer

2.

Flash

the

system

Allocation

failure

3.

Run

memory

test

4.

System board

2 IBM PC 300/IntelliStation Vol 3 HMM

Diagnostic	Error		Code		FRU/Action
001-035-XXX					1.System board
System	Device Reset
condition		detected
001-036-XXX					1.System board
System	Register			error
001-038-XXX					1.Adapter card
System	Extension			failure	2.	System board
001-039-XXX					1. Flash		the		system
System	DMI		data	structure 2.		System board
error
001-040-XXX					1.Power-off/on system
System	IRQ		failure		and	re-test
					2.	System board
001-041-XXX					1.Power-off/on system
System	DMA	failure			and	re-test
					2.	System board
001-195-XXX					1.Information
System	Test		aborted by		2. Re-start the test, if
user					need			to
001-196-XXX					1. Depress			F3	to	review
System	test		halt, error		the	log		file.
threshold		exceeded			2. Re-start the test to
					reset			the		log file.
001-197-XXX					1.Make sure
System	test		warning		component			that		is
					called		out		is	enabled
					and/or		connected

2. Re-run test

3.Component that is called out in warning statement

4.Component under test

001-198-XXX	1. If a	component	is
System test aborted	called	out, make	sure
	it	is enabled	and/or
	connected

2.Flash the system and re-test

3.Go to “Undetermined problem” section.

001-199-XXX		1. Go	to	“Undetermined
System test failed, cause problem”				section.
unknown		2. Flash		the system and
		re-test
		3.	Replace component
		under		function test.
001-250-XXX		1.System board
System	ECC	error
001-254-XXX		1.System board
001-255-XXX
001-256-XXX
001-257-XXX
System	DMA	error

IBM PC Enhanced Diagnostics error3 codes

Diagnostic	Error	Code			FRU/Action
001-260-XXX					1.System board
001-264-XXX
System	IRQ		error
001-268-XXX					1. device		on	IRQ1
System	IRQ1			failure	2.	System board
001-269-XXX					1. device		on	IRQ2
System	IRQ2			failure	2.	System board
001-270-XXX					1. device		on	IRQ3
System	IRQ3			failure	2.	System board
001-271-XXX					1. device		on	IRQ4
System	IRQ4			failure	2.	System board
001-272-XXX					1. device		on	IRQ5
System	IRQ5		failure		2.	System board
001-273-XXX					1.Diskette Cable
System	IRQ6		(diskette		2.	Diskette drive
drive)	failure				3.	System board
001-274-XXX					1. device		on	IRQ7
System	IRQ7		failure		2.	System board
001-275-XXX					1. device		on	IRQ8
System	IRQ8		failure		2.	System board
001-276-XXX					1. device		on	IRQ9
System	IRQ9		failure		2.	System board
001-277-XXX					1. device		on	IRQ10
System	IRQ10			failure	2.	System board
001-278-XXX					1. device		on	IRQ11
System	IRQ11			failure	2.	System board
001-279-XXX					1. device		on	IRQ12
System	IRQ12			failure	2.	System board
001-280-XXX					1. device		on	IRQ13
System	IRQ13			failure	2.	System board
001-281-XXX					1. Hard		disk	drive	Cable
System	IRQ14			(hard disk 2. Hard				disk	drive
drive)	failure				3.	System board
001-282-XXX					1. device		on	IRQ15
System	IRQ15			failure	2.	System board
001-286-XXX					1.System board
001-287-XXX
001-288-XXX
System	Timer		failure
001-292-XXX					1. Run	Setup		and
System	CMOS	RAM		error	re-test
					2.	System board
001-293-XXX					1.Battery
System	CMOS	Battery			2.	System board
001-298-XXX					1. Flash		the	system
System	RTC	date/time			2.	System board
update	failure
001-299-XXX					1.System board
System	RTC	periodic
interrupt		failure

4 IBM PC 300/IntelliStation Vol 3 HMM

Diagnostic

Error

Code

FRU/Action

001-300-XXX

1.System board

System

RTC

Alarm

failure

001-301-XXX

1. Flash

the

system

System

RTC

Century

byte

2.

System board

error

005-000-XXX

1.No action

Video

Test

Passed

005-00X-XXX

1. Video

card,

if

Video

error

installed

2.

System board

005-010-XXX

1. Video

card,

if

005-011-XXX

installed

005-012-XXX

2.

System board

005-013-XXX

Video

Signal

failure

005-016-XXX

1.Video Ram

Video

Simple

Pattern

test 2.

Video

card,

if

installed

failure

3.

System board

005-024-XXX

1. Video

card,

if

Video

Addressing

test

installed

failure

2.

System board

005-025-XXX

1. Video

card,

if

Video

Checksum

Value

installed

error

2.

System board

005-027-XXX

1.Run Setup

Video

Configuration/Setup

2.

Video

drivers

update

error

3.

Video

card,

if

installed

4.

System board

005-031-XXX

1.Video cable

Video

Device

Cable

failure2.

Monitor

3.

Video

card,

if

installed

4.

System board

005-032-XXX

1. Video

card,

if

Video

Device

Controller

installed

failure

2.

System board

005-036-XXX

1. Video

card,

if

Video

Register

error

installed

2.

System board

005-038-XXX

1. Video

card,

if

System

BIOS

extension

installed

failure

2.

System board

005-040-XXX

1. Video

card,

if

Video

IRQ

failure

installed

2.

System board

005-195-XXX

1.Information

Video

Test

aborted

by 2user.Re-start the

test, if

need

to

005-196-XXX

1. Depress

F3

to

review

Video

test

halt,

error

the

log

file.

threshold

exceeded

2.

Re-start the test to

reset

the

log

file.

IBM PC Enhanced Diagnostics error5 codes

Diagnostic

Error Code

FRU/Action

005-197-XXX

1.Make sure

Video

test

warning

component

that

is

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called

out

in

warning

statement

4.

Component

under

test

005-198-XXX

1. If

a

component

is

Video

test

aborted

called

out,

make

sure

it

is

enabled

and/or

connected

2.

Flash

the

system

and

re-test

3.

Go

to

“Undetermined

problem”

section.

005-199-XXX

1. Go

to

“Undetermined

Video test failed, cause problem” section.

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

005-2XX-XXX

1. Video

card,

if

005-3XX-XXX

installed

Video

subsystem

error

2.

System board

006-000-XXX

1.No

action

Diskette

interface

Test

Passed

006-0XX-XXX

1. Diskette

drive

Cable

Diskette

interface

error 2.

Diskette drive

3.

System board

006-195-XXX

1.Information

Diskette

interface

Test

2. Re-start the test,

if

aborted

by

user

need

to

006-196-XXX

1. Depress

F3

to

review

Diskette interface test halthe, log file.

error

threshold

exceeded2. Re-start the

test

to

reset

the

log

file.

006-197-XXX

1.Make sure

Diskette

interface

test

component

that

is

warning

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called

out

in

warning

statement

4.

Component

under

test

6 IBM PC 300/IntelliStation Vol 3 HMM

Diagnostic Error Code	FRU/Action
006-198-XXX	1. If a	component	is
Diskette interface test	called	out, make	sure
aborted	it	is enabled	and/or
	connected

2.Flash the system and re-test

3.Go to “Undetermined problem” section.

006-199-XXX

1. Go

to

“Undetermined

Diskette interface test failed,problem” section.

cause

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

006-25X-XXX

1. Diskette

drive

Cable

Diskette

interface

Error

2.

Diskette drive

3.

System board

011-000-XXX

1.No action

Serial

port

Interface Test

Passed

011-001-XXX

1.Remove external

Serial

port

Presence

serial

device,

if

present

2.

Run

setup, enable

port

3.

System board

011-002-XXX

1.System board

011-003-XXX

Serial

port

Timeout/Parity

error

011-013-XXX

1.System board

011-014-XXX

Serial

port

Control

Signal/Loopback test

failure

011-015-XXX

1.Wrap plug

Serial

port

External

2.

System board

Loopback

failure

011-027-XXX

1. Run

Setup,

enable

Serial

port

port

Configuration/Setup

error

2.

Flash

the

system

3.

System board

011-03X-XXX

1.System board

011-04X-XXX

Serial

port

failure

011-195-XXX

1.Information

Serial

port

Test

aborted 2by. Re-start

the

test, if

user

need

to

011-196-XXX

1. Depress

F3

to

review

Serial port test halt, errorthe log file.

threshold

exceeded

2.

Re-start the test to

reset

the

log

file.

IBM PC Enhanced Diagnostics error7 codes

Diagnostic

Error Code

FRU/Action

011-197-XXX

1.Make sure

Serial

port

test

warning

component

that

is

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called out

in

warning

statement

4.

Component

under

test

011-198-XXX

1. If

a

component

is

Serial

port

test

aborted

called

out,

make

sure

it

is

enabled

and/or

connected

2.

Flash

the

system

and

re-test

3.

Go

to

“Undetermined

problem”

section.

011-199-XXX

1. Go to

“Undetermined

Serial port test failed, causeproblem” section.

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

011-2XX-XXX

1. External

serial

device

Serial

port

signal

failure

2.

System board

014-000-XXX

1.No action

Parallel

port

Interface Test

Passed

014-001-XXX

1.Remove external

Parallel

port

Presence

parallel

device,

if

present

2.

Run

setup, enable

port

3.

System board

014-002-XXX

1.System board

014-003-XXX

Parallel

port

Timeout/Parity

error

014-013-XXX

1.System board

014-014-XXX

Parallel

port

Control

Signal/Loopback test failure

014-015-XXX

1.Wrap plug

Parallel

port

External

2.

System board

Loopback failure

014-027-XXX

1. Run

Setup,

enable

Parallel

port

port

Configuration/Setup

error

2.

Flash

the

system

3.

System board

014-03X-XXX

1.System board

014-04X-XXX

Parallel

port

failure

014-195-XXX

1.Information

Parallel

port

Test

aborted2.byRe-start the test,

if

user

need

to

8 IBM PC 300/IntelliStation Vol 3 HMM

Diagnostic	Error	Code	FRU/Action
014-196-XXX			1. Depress		F3	to	review
Parallel port test halt, errorthe log file.
threshold		exceeded	2. Re-start the test to
			reset			the	log file.
014-197-XXX			1.Make sure
Parallel	port test warning		component		that		is
			called	out		is	enabled
			and/or	connected
			2. Re-run test

3.Component that is called out in warning statement

4.Component under test

014-198-XXX	1. If a	component	is
Parallel port	test aborted called	out, make	sure
	it	is enabled	and/or
	connected

2.Flash the system and re-test

3.Go to “Undetermined problem” section.

014-199-XXX					1. Go to			“Undetermined
Parallel		port		test	failed,	problem”		section.
cause		unknown			2.		Flash	the		system and
						re-test
						3.	Replace component
						under		function test.
014-2XX-XXX						1.External parallel
014-3XX-XXX						device
Parallel		port		failure		2.	System board
015-000-XXX						1.No action
USB	port		Interface Test
Passed
015-001-XXX						1.Remove USB
USB	port		Presence			Device(s) and re-test
						2.	System board
015-002-XXX						1.Remove USB
USB	port		Timeout			Device(s) and re-test
						2.	System board
015-015-XXX						1.Remove USB
USB	port		External		Loopback	Device(s)			and	re-test
failure						2.	System board
015-027-XXX					1. Flash the				system
USB	port					2.	System board
Configuration/Setup					error
015-032-XXX						1.System board
USB	port		Device		Controller
failure
015-034-XXX					1. Reboot			the	system
USB port buffer allocation2. Flash the system
failure					3.		Run	memory		test
						4.	System board

IBM PC Enhanced Diagnostics error9 codes

Diagnostic Error

Code

FRU/Action

015-035-XXX

1.Remove USB

USB

port

Reset condition

Device(s)

and

re-test

detected

2.

System board

015-036-XXX

1.System board

USB

port

Register

error

015-040-XXX

1. Run

setup and

check

USB

port

IRQ

failure

for

conflicts

2.

Flash

the

system

3.

System board

015-195-XXX

1.Information

USB

port

Test

aborted

by2. Re-start

the test,

if

user

need

to

015-196-XXX

1. Depress

F3

to

review

USB port test halt, error

the

log

file.

threshold

exceeded

2.

Re-start

the

test

to

reset

the

log

file.

015-197-XXX

1.Make sure

USB

port

test

warning

component

that

is

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called

out

in

warning

statement

4.

Component

under

test

015-198-XXX

1. If

a

component

is

USB

port

test

aborted

called

out,

make sure

it

is

enabled

and/or

connected

2.

Flash

the

system

and

re-test

3.

Go

to

“Undetermined

problem”

section.

015-199-XXX

1. Go

to

“Undetermined

USB port test failed, causeproblem” section.

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

018-000-XXX

1.No action

PCI

Card

Test

Passed

018-0XX-XXX

1.PCI card

PCI

Card

Failure

2.

Riser

card,

if

installed

3.

System board

018-195-XXX

1.Information

PCI

Card

Test

aborted

by2. Re-start

the test, if

user

need

to

018-196-XXX

1. Depress

F3

to

review

PCI

Card

test

halt,

error

the

log

file.

threshold

exceeded

2.

Re-start

the

test

to

reset

the

log

file.

10 IBM PC 300/IntelliStation Vol 3 HMM

Diagnostic Error	Code	FRU/Action
018-197-XXX		1.Make sure
PCI Card	test warning	component	that	is
		called out is		enabled
		and/or	connected

2. Re-run test

3.Component that is called out in warning statement

4.Component under test

018-198-XXX	1. If a	component	is
PCI Card test aborted	called	out, make	sure
	it	is enabled	and/or
	connected

2.Flash the system and re-test

3.Go to “Undetermined problem” section.

018-199-XXX

1. Go

to

“Undetermined

PCI Card test failed, causeproblem” section.

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

018-250-XXX

1.PCI card

PCI

Card

Services

error 2.

Riser

card,

if

installed

3.

System board

020-000-XXX

1.No

action

PCI

Interface

Test

Passed

020-0XX-XXX

1.PCI card

PCI

Interface

error

2.

Riser

card,

if

installed

3.

System board

020-195-XXX

1.Information

PCI

Test

aborted

by

user2. Re-start the test, if

need

to

020-196-XXX

1. Depress

F3

to

review

PCI test halt, error thresholdthe log file.

exceeded

2. Re-start the test to

reset

the

log

file.

020-197-XXX

1.Make sure

PCI

test

warning

component

that

is

called

out

is

enabled

and/or

connected

2. Re-run test

3.Component that is called out in warning statement

4.Component under test

020-198-XXX	1. If a	component	is
PCI test aborted	called	out, make	sure
	it	is enabled	and/or
	connected

2.Flash the system and re-test

3.Go to “Undetermined problem” section.

IBM PC Enhanced Diagnostics error11codes

Diagnostic

Error

Code

FRU/Action

020-199-XXX

1. Go

to

“Undetermined

PCI

test

failed,

cause

problem”

section.

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

020-262-XXX

1.PCI

card

PCI

system

error

2.

Riser

card,

if

installed

3.

System board

025-000-XXX

1.No

action

IDE

interface

Test

Passed

025-00X-XXX

1. IDE

signal

cable

025-01X-XXX

2.

Check

power

supply

IDE

interface

failure

3.

IDE device

4.

System board

025-027-XXX

1. IDE

signal

cable

IDE

interface

2.

Flash

the

system

Configuration/Setup

error

3.

IDE device

4.

System board

025-02X-XXX

1. IDE

signal

cable

025-03X-XXX

2.

Check

power

supply

025-04X-XXX

3.

IDE device

IDE

Interface

failure

4.

System board

025-195-XXX

1.Information

IDE

interface

Test

aborted2. Re-start the test,

if

by

user

need

to

025-196-XXX

1. Depress

F3

to

review

IDE interface test halt, errorthe log file.

threshold

exceeded

2. Re-start the test

to

reset

the

log

file.

025-197-XXX

1.Make sure

IDE

interface

test

warning

component

that

is

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called out

in

warning

statement

4.

Component

under

test

025-198-XXX

1. If

a

component

is

IDE

interface

test

abortedcalled

out,

make

sure

it

is

enabled

and/or

connected

2.

Flash

the

system

and

re-test

3.

Go

to

“Undetermined

problem”

section.

025-199-XXX

1. Go

to

“Undetermined

IDE

interface

test

failed, problem”

section.

cause

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

12 IBM PC 300/IntelliStation Vol 3 HMM

Diagnostic

Error Code

FRU/Action

030-000-XXX

1.No

action

SCSI

interface

Test

Passed

030-00X-XXX

1. SCSI

signal

cable

030-01X-XXX

2.

Check

power

supply

SCSI

interface

failure

3.

SCSI device

4. SCSI adapter card, if

installed

5.

System board

030-027-XXX

1. SCSI

signal

cable

SCSI

interface

2.

Flash

the

system

Configuration/Setup

error

3.

SCSI device

4. SCSI adapter card, if

installed

5.

System board

030-03X-XXX

1. SCSI

signal

cable

030-04X-XXX

2.

Check

power

supply

SCSI

interface

error

3.

SCSI device

4. SCSI adapter card, if

installed

5.

System board

030-195-XXX

1.Information

SCSI

interface

Test aborted2. Re-start the test, if

by

user

need

to

030-196-XXX

1. Depress

F3

to

review

SCSI

interface

test

halt,

the

log

file.

error

threshold

exceeded2. Re-start

the

test to

reset

the

log

file.

030-197-XXX

1.Make sure

SCSI

interface

test

warning

component

that

is

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called

out

in

warning

statement

4.

Component

under

test

030-198-XXX

1. If

a

component

is

SCSI

interface

test

abortedcalled

out,

make

sure

it is

enabled

and/or

connected

2.Flash the system and re-test

3.Go to “Undetermined problem” section.

030-199-XXX			1. Go	to	“Undetermined
SCSI interface		test	failed, problem”		section.
cause	unknown		2. Flash		the system and
			re-test
			3.	Replace component
			under		function test.
035-000-XXX			1.No	action
RAID	interface	Test	Passed

IBM PC Enhanced Diagnostics error13 codes

Diagnostic

Error

Code

FRU/Action

035-0XX-XXX

1. RAID

signal

cable

RAID

interface

Failure

2.

RAID device

3. RAID adapter card, if

installed

4.

System board

035-195-XXX

1.Information

RAID

interface

Test

aborted2.Re-start the test, if

by

user

need

to

035-196-XXX

1. Depress

F3

to

review

RAID

interface

test

halt, the

log

file.

error

threshold

exceeded2. Re-start

the

test

to

reset

the

log

file.

035-197-XXX

1.Make sure

RAID

interface

test

warning component

that

is

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called

out

in

warning

statement

4.

Component

under

test

035-198-XXX

1. If

a

component

is

RAID

interface

test

abortedcalled

out,

make sure

it

is

enabled

and/or

connected

2.

Flash

the

system

and

re-test

3.

Go

to

“Undetermined

problem”

section.

035-199-XXX

1. Go

to

“Undetermined

RAID

interface

test

failed,problem” section.

cause

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

071-000-XXX

1.No action

Audio

port

Interface

Test

Passed

071-00X-XXX

1.Run Setup

071-01X-XXX

2.

Flash

the

system

071-02X-XXX

3.

System board

Audio

port error

071-03X-XXX

1.Speakers

Audio

port

failure

2.

Microphone

3.

Audio

card,

if

installed

4.

System board

071-04X-XXX

1.Run Setup

Audio

port

failure

2.

Audio

card,

if

installed

3.

System board

071-195-XXX

1.Information

Audio

port

Test

aborted

2by. Re-start

the

test,

if

user

need

to

14 IBM PC 300/IntelliStation Vol 3 HMM

Diagnostic	Error	Code		FRU/Action
071-196-XXX				1. Depress		F3	to	review
Audio	port	test	halt,	error the	log	file.
threshold		exceeded		2. Re-start the test to
				reset			the	log file.
071-197-XXX				1.Make sure
Audio	port	test	warning	component		that		is
				called	out		is	enabled

and/or connected

2. Re-run test

3.Component that is called out in warning statement

4.Component under test

071-198-XXX	1. If a	component	is
Audio port test aborted	called	out, make	sure
	it	is enabled	and/or
	connected

2.Flash the system and re-test

3.Go to “Undetermined problem” section.

071-199-XXX

1. Go

to

“Undetermined

Audio port test failed, causeproblem” section.

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

071-25X-XXX

1.Speakers

Audio

port

failure

2.

Audio

card, if

installed

3.

System board

080-000-XXX

1.No

action

Game

Port

interface

Test

Passed

080-XXX-XXX

1. Remove

the

game

Game

Port

interface

Error

port

device

and

re-test the system

080-195-XXX

1.Information

Game Port interface Test 2. Re-start the test, if

aborted by

user

need

to

080-196-XXX

1. Depress

F3

to

review

Game

Port

interface

test

the

log

file.

halt,

error

threshold

2. Re-start the test to

exceeded

reset

the

log

file.

080-197-XXX

1.Make sure

Game

Port

interface

test

component

that

is

warning

called

out

is

enabled

and/or

connected

2. Re-run test

3.Component that is called out in warning statement

4.Component under test

IBM PC Enhanced Diagnostics error15 codes

Diagnostic Error

Code

FRU/Action

080-198-XXX

1. If

a

component

is

Game

Port

interface

test

called

out,

make

sure

aborted

it

is

enabled

and/or

connected

2.

Flash

the

system

and

re-test

3.

Go

to

“Undetermined

problem”

section.

080-199-XXX

1. Go

to

“Undetermined

Game

Port

interface

test

problem”

section.

failed,

cause unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

086-000-XXX

1.No

action

Mouse

Port

interface

Test

Passed

086-001-XXX

1.Mouse

Mouse

Port

interface

2.

System board

Presence

086-032-XXX

1.Mouse

Mouse

Port

interface

Device2.

System board

controller

failure

086-035-XXX

1.Mouse

Mouse

Port

interface

Reset2.

System board

086-040-XXX

1.Run

Setup

Mouse Port interface IRQ 2. Mouse

failure

3.

System board

086-195-XXX

1.Information

Mouse

Port

interface

Test 2.

Re-start the test,

if

aborted

by

user

need

to

086-196-XXX

1. Depress

F3

to

review

Mouse

Port

interface

test

the

log

file.

halt,

error

threshold

2. Re-start the test

to

exceeded

reset

the

log

file.

086-197-XXX

1.Make sure

Mouse

Port

interface

test

component

that

is

warning

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called

out

in

warning

statement

4.

Component

under

test

086-198-XXX

1. If

a

component

is

Mouse

Port

interface

test

called

out,

make

sure

aborted

it

is

enabled

and/or

connected

2.

Flash

the

system

and

re-test

3.

Go

to

“Undetermined

problem”

section.

16 IBM PC 300/IntelliStation Vol 3 HMM

Diagnostic

Error

Code

FRU/Action

086-199-XXX

1. Go

to

“Undetermined

Mouse Port

interface

test

problem”

section.

failed,

cause

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

089-000-XXX

1.No action

Microprocessor

Test

Passed

089-XXX-XXX

1.Microprocessor(s)

Microprocessor

failure

2.

System board

089-195-XXX

1.Information

Microprocessor

Test

aborted2. Re-start the test,

if

by user

need

to

089-196-XXX

1. Depress

F3

to

review

Microprocessor

test

halt,

the

log

file.

error

threshold

exceeded2. Re-start

the

test

to

reset

the

log

file.

089-197-XXX

1.Make sure

Microprocessor

test

warning

component

that

is

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called out

in

warning

statement

4.

Component

under

test

089-198-XXX

1. If

a

component

is

Microprocessor

test

aborted called

out,

make sure

it

is

enabled

and/or

connected

2.

Flash

the

system

and

re-test

3.

Go

to

“Undetermined

problem”

section.

089-199-XXX

1. Go

to

“Undetermined

Microprocessor

test

failed,

problem”

section.

cause

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

170-000-XXX

1.No action

Voltage

Sensor(s)

Test

Passed

170-0XX-XXX

1.Flash system

Voltage

Sensor(s)

failure 2.

System board

170-195-XXX

1.Information

Voltage

Sensor(s)

Test

2.

Re-start

the

test,

if

aborted

by user

need

to

170-196-XXX

1. Depress

F3

to

review

Voltage

Sensor(s)

test

halt,

the

log file.

error

threshold

exceeded2. Re-start

the

test

to

reset

the

log

file.

IBM PC Enhanced Diagnostics error17 codes

Diagnostic

Error Code

FRU/Action

170-197-XXX

1.Make sure

Voltage

Sensor(s)

test

component

that

is

warning

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called

out

in

warning

statement

4.

Component

under

test

170-198-XXX

1. If

a

component

is

Voltage

Sensor(s)

test

called

out,

make

sure

aborted

it

is

enabled

and/or

connected

2.

Flash

the

system

and

re-test

3.

Go

to

“Undetermined

problem”

section.

170-199-XXX

1. Go

to

“Undetermined

Voltage

Sensor(s)

test

problem”

section.

failed,

cause

unknown

2.

Flash

the

system

and

re-test

3.

Replace component

under

function

test.

170-250-XXX

1.Power supply

170-251-XXX

2.

System board

Voltage

Sensor(s)

Voltage

limit error

170-254-XXX

1.Voltage Regulator

Voltage

Sensor(s)

Voltage

Module

(VRM)

Regulator

Module

error

2.

Microprocessor

3.

System board

175-000-XXX

1.No action

Thermal

Sensor(s)

Test

Passed

175-0XX-XXX

1.Flash system

Thermal

Sensor(s)

failure

2.

System board

175-195-XXX

1.Information

Thermal

Sensor(s)

Test

2.

Re-start the test,

if

aborted

by user

need

to

175-196-XXX

1. Depress

F3

to

review

Thermal

Sensor(s)

test

halt,

the

log

file.

error threshold

exceeded2. Re-start the

test

to

reset

the

log

file.

175-197-XXX

1.Make sure

Thermal

Sensor(s)

test

component

that

is

warning

called

out

is

enabled

and/or

connected

2. Re-run test

3.

Component

that

is

called

out

in

warning

statement

4.

Component

under

test

18 IBM PC 300/IntelliStation Vol 3 HMM

Diagnostic	Error Code	FRU/Action
175-198-XXX		1. If a	component	is
Thermal	Sensor(s) test	called	out, make	sure
aborted		it	is enabled	and/or
		connected

2.Flash the system and re-test

3.Go to “Undetermined problem” section.

175-199-XXX

1. Go

to

“Undetermined

Thermal

Sensor(s)

test

problem”

section.

failed,

cause

unknown

2. Flash

the

system and

re-test

3.

Replace component

under

function test.

175-250-XXX

1.Check fans

175-251-XXX

2. Check

Power

supply

Thermal

Sensor(s)

limit

3.

Microprocessor

error

4.

System board

185-000-XXX

1.No action

Asset

Security

Test

Passed

185-XXX-XXX

1.Assure Asset

Asset

Security

failure

Security

Enabled

2.

Flash system

3.

System board

185-278-XXX

1. C2

Cover

Switch

Asset

Security

Chassis

2.

System board

Intrusion

201-000-XXX

1.No action

System

Memory

Test

Passed

201-XXX-XXX

1. Replace

the

memory

System

Memory

error

module

called

out

by

the test

2.

System board

202-000-XXX

1.No

action

System

Cache

Test

Passed

202-XXX-XXX

1. Cache,

if

removable

System

Cache

error

2.

System board

3.

Microprocessor

206-000-XXX

1.No

action

Diskette

Drive

Test

Passed

206-XXX-XXX

1. Diskette

Drive

Cable

Diskette

Drive

error

2. Check

power

supply

voltages

3.

Diskette drive

4.

System board

215-000-XXX

1.No action

CD-ROM

Drive

Test

Passed

215-XXX-XXX

1. CD-ROM

Drive

Cable

CD-ROM

Drive

error

2. Check

power

supply

voltages

3.

CD-ROM drive

4.

System board

IBM PC Enhanced Diagnostics error19codes

Diagnostic

Error

Code

FRU/Action

217-000-XXX

1.No action

Hard

Disk

Drive

Test

Passed

217-25X-XXX

1. Hard

Disk

Drive

217-26X-XXX

Cable

Hard

Disk Drive

(IDE)

error2. Check

power

supply

voltages

3.

Hard

Disk

drive

(IDE)

4.

System board

217-28X-XXX

1. Hard

Disk

Drive

217-29X-XXX

Cable

Hard

Disk

Drive

(SCSI)

2.

Check

power

supply

error

voltages

3.

Hard

Disk

drive

(SCSI)

4.

SCSI adapter

card

5.

System board

220-000-XXX

1.No

action

Hi-Capacity Cartridge

Drive

Test Passed

220-XXX-XXX

1.Remove the

Hi-Capacity Cartridge

Drive Hi-Capacity Cartridge

error

Drive and re-test the

system

301-000-XXX

1.No action

Keyboard

Test

Passed

301-XXX-XXX

1.Keyboard

Keyboard

error

2.

Check

and

test

Mouse

3.

System board

302-000-XXX

1.No

action

Mouse

Test

Passed

302-XXX-XXX

1.Mouse

Mouse

error

2.

Check

and

test

Keyboard

3.

System board

303-000-XXX

1.No

action

Joystick

Test Passed

303-XXX-XXX

1. Remove

the

Joystick

Joystick

error

and

re-test

the

system

305-000-XXX

1.No

action

Monitor

DDC

Test

Passed

305-250-XXX

1. Run

Setup

to

enable

Monitor

DDC

self

test

failureDDC

2.

Cable

3.

Monitor

4.

Video card

5.

System board

415-000-XXX

1.No action

Modem

Test

Passed

415-XXX-XXX

1. Remove

the

Modem

Modem

error

and

re-test

the

system

20 IBM PC 300/IntelliStation Vol 3 HMM