Use of this electronic document indicates that you accept the Copyright and License terms. Copyright 2002 Hewlett-Packard
Company.
For more information on use, maintenance, and troubleshooting for this product, go to www.hp.com/support/lj9000 and see
the manual titled use.
Copyright and License
Copyright Hewlett-Packard Company 2002
All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation
without prior written permission is prohibited.
A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard
copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell,
re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network
server provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the
Hewlett-Packard printer associated with this user guide.
tion 2, 4/2003
Edi
The information contained in this document is subject to change without notice.
Trademark Credits
Adobe® PostScript® is a trademark of Adobe Systems Incorporated which may be registered in certain
jurisdictions.
2
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
TM
Tr ueType
is a U.S. trademark of Apple Computer, Inc.
3
HP Customer Care
Thank you for your purchase. In addition to this introduce guide, information about the Hewlett-Packard
LaserJet 9000 MFP and HP LaserJet 9000Lmfp can be obtained in the use guide at
www.hp.com/support/lj9000.
Along with your product, you receive a variety of support ser vices from HP and our support par tners. These
services are designed to give you the results you need, quickly and professionally.
Online services
For 24-hour access to information through the Internet, we suggest these services:
World Wide Web
Printer drivers, updated HP printer software, plus product and support information can be obtained from the
following addresses:
in the U.S.: www.hp.com
in Europe: www.hp.com
in China: www.hp.com.cn
in Japan: www.jpn.hp.com
in Korea: www.hp.co.kr
in Taiwan: www.hp.com.tw
or the local driver website: www.dds.com.tw
Firmware updates
Provides the ability to download firmware electronically from the Internet.To download the latest firmware, go
to www.hp.com/go/lj9000_firmware and follow the instructions on the screen. To easily send firmware updates
to multiple printers, use the HP Web JetAdmin software. (Visit www.hp.com/go/webjetadmin.)
4
Obtaining software utilities and electronic information
For U.S. and Canada
Phone:
(1) (661) 257-5565
Fax:
(1) (661) 257-6995
Mail:
HP Distribution
P.O. Box 907
Santa Clarita, CA
91380-9007
U.S.A.
For Asia-Pacific countries/regions
Contact Mentor Media at (65) 740-4477 (Hong Kong SAR, Indonesia, Philippines, Malaysia, or Singapore).
For Korea, call (82) (2) 3270-0700.
For Australia, New Zealand, and India
For Australia, call (03) 8877-8000.
For New Zealand, call (64) (9) 356-6640.
For India, call (91) (11) 682-6035.
For European English
Call +44 (0) 207 512 52 02.
5
HP direct ordering for accessories or supplies
For the U.S., call (1) (800) 752-0900. For Canada, call (1) (800) 387-3867.
HP Support Assistant compact disc
This support tool offers a comprehensive online information system designed to provide technical and product
information on HP products. To subscribe to this quarterly ser vice in the U.S. or Canada, call (1) (800)
457-1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.
HP service information
To locate HP-authorized dealers in the U.S., call (1) (800) 243-9816. For HP-authorized dealers in Canada,
call (1) (800) 387-3867.
HP service agreements
For the U.S., call (1) (800) 743-8305. For Canada, call (1) (800) 268-1221. For extended service, call
(1) (800) 446-0522.
6
Customer support options worldwide
Customer support and product repair assistance for the U.S. and Canada
zFor the U.S., call (1) (208) 323-2551 Monday through Friday from 6 A.M. to 6 P.M., Mountain time.
zFor Canada, call (1) (905) 206-4663 or (1) (800) 387-3867 Monday through Friday from 8 A.M. to 8 P.M.,
Mountain time.
Support is free of charge during the warranty period. However, your standard long-distance phone charges
still apply. Have your system nearby and your serial number ready when calling.
If you know your product needs repair, call (1) (800) 243-9816 to locate the nearest HP-authorized service
provider.
z50 pages per minute (ppm) scanning and printing on Letter-size or ISO A4-size paper (HP LaserJet
9000mfp only)
z40 ppm scanning and printing on Letter-size or ISO A4-size paper (HP LaserJet 9000Lmfp only)
z100-page capacity automatic document feeder (ADF)
z25 percent to 400 percent scalability using the glass
z25 percent to 200 percent scalability using the ADF
zTransmit Once, Raster Image Processing (RIP) ONCE technology
zEight-second standby to first page
zDuty cycle up to 300,000 pages per month
z300 megahertz (MHz) microprocessor
Resolution
z600 dots per inch (dpi) with Resolution Enhancement technology (REt)
zFastRes 1200 provides 1200 dpi quality at full speed
zUp to 220 levels of gray
Product features and benefits
1 The basics13
Memory
z128 megabytes (MB) of random access-memory (RAM), expandable to384 MB using industry standard
100-pin dual inline memory modules (DIMMs)
zMemory Enhancement technology (MET) that automatically compresses data to use RAM more efficiently
Language and fonts
zHP printer command language (PCL) 6 driver
zHP PCL 5e driver for compatibility with previous products
zPrinter job language (PJL)
zPrinter management language
z80 scalable TrueType
zPostScript® (PS) Level 3 Emulation standard
TM
typefaces
Consumables management
zSupplies status page with information on toner gauge, page count, and paper sizes used
zInternet-enabled supplies ordering
zNo-shake print cartridge
zNo-pull tab print cartr idge
Product features and benefits
1 The basics14
Parts and accessories
Type of itemItemDescription or useOrder number
Paper handling3000-sheet stackerOne 3000-sheet stacking device.C8084A
3000-sheet
stapler/stacker
Multifunction finisher Finishing device that provides 1000 sheets of
Staple cartridgeReplacement HP 5000 staple cartridge for the
Printing suppliesPrint cartr idge
(30,000 images)
One 3000-sheet stacking device provides stapling
for as many as 50 sheets of paper per document.
stacking capacity, stapling, and folding for as
many as 50 sheets of paper per booklet, and
saddle-stitching of booklets for up to 10 sheets of
paper.
3000-sheet stapler/stacker.
Replacement HP 5000 staple cartridge for the
multifunction finisher.
Replacement HP maximum capacity, smar t print
cartridge.
C8085A
C8088A
C8091A
C8092A
C8543X
Product features and benefits
1 The basics15
Type of itemItemDescription or useOrder number
Memory, fonts, and
mass storage
Cable and interface
accessories
SDRAM DIMMs
(100-pin)
Improves the ability of the product to handle large
and stored jobs (maximum 192 MB with HP brand
DIMMs).
16 MB
32 MB
64 MB
128 MB
Flash Memory DIMM
Permanent memory storage for fonts and forms.
(100-pin)
16 MBC9147AA
EIO hard disk10 GB of permanent storage for fonts and forms.
Enables RIP ONCE technology of print jobs that
are too large to RIP ONCE in RAM.
Maintenance kitPrinter maintenance kitContains replacement fuser assembly, transfer
roller assembly, and feed, pickup and separation
rollers.
For 110 V units
For 220 V units
Product features and benefits
C9152A
C9153A
1 The basics16
External view of product and accessories
ADF
Tr ay 1
ADF output
Bin 1
(face-up)
Front door
Bin 2
(face-down)
3000-sheet stacker
(typical output device)
ADF cover
Control panel with touch-screen
graphical display
Duplex printing accessory
(inside the product)
Left door
(behind output
accessory)
Pow e r bu t t o n
Tr ay 2
Tr ay 3
Tr ay 4
NoteBin 1 is face up and Bin 2 is face down only on the 3000-sheet stacker or the 3000-sheet
stapler/stacker. If you choose the multifunction finisher as your output device, Bin 1 is both face
up and face down, and Bin 2 is the booklet bin.
Vertical transfer door
Right door
External view of product and accessories
1 The basics17
Loading input trays
This section contains information about loading standard- and custom-size media into the four input trays.
CAUTIONTo avoid a jam, never add or remove paper from Tray 1 or open Tray 2, Tray 3, or Tray 4 while printing
or copying from that tray.
To avoid damaging the product, print labels and envelopes only from Tray 1. Send labels and
envelopes to the face-up bin. Print only one side of labels and envelopes.
Loading Tr ay 1
Tray 1 holds up to 100 sheets of paper or 10 envelopes. See “Paper specifications” on page 80.
Loading input trays
1 The basics18
1Open Tray 1.
2Load A4- or Letter-size paper with the long edge leading into the
product. See “Paper specifications” on page 80 for more
information on loading custom sizes.
CAUTION
To avoid jams, print sheets of labels one at a time.
3Adjust the paper guides so they lightly touch the paper stack,
but do not bend the paper.
4Make sure the paper fits under the tabs on the guides and not
above the load level indicators.
Note
If printing on A3- or Ledger-size paper, also pull out the tray
extension until it stops.
Note
By default, Tray 1 Size is set to Any. If you do not specify a size, any
job sent to the product prints from Tray 1, if print media is loaded in
the tray.
1
2
3
Loading input trays
1 The basics19
Loading Trays 2 and 3
For paper specifications, See “Paper specifications” on page 80.
CAUTION
To avoid a jam, never add or remove paper from a tray while printing
from that tray.
1Pull Tray 2 open until it stops.
2Load about 100 sheets of paper according to size.
3Adjust the left (Y) paper guide by squeezing the tab on the guide
and then sliding the guide to the edge of the stack.
Note
For single-sided printing of letterhead or preprinted paper, the side to
be printed on should be down. For double-sided printing of letterhead
or preprinted paper, the first side to be printed on should be up.
1
2
3
Loading input trays
1 The basics20
4Adjust the front (X) paper guide by squeezing the tab on the
guide and sliding the guide to the edge of the paper.
5Load the remaining paper (up to 500 sheets of standard-size
paper), if desired.
6Set the paper lever to Standard if both guides are set to the
same Standard marking, such as Letter or A4. Otherwise, set
the lever to Custom.
7Push the tray in until it stops.
8Repeat steps 1 through 7 to load Tray 3.
Note
If standard-size media is loaded, the graphical display shows the
dimensions. If custom-size media is loaded, note the paper size in
millimeters on the left (Y) and front (X) guides and go to “Setting the
paper size for a tray” on page 24.
6
4
6
7
Loading input trays
1 The basics21
Loading Tr ay 4
Tray 4 holds up to 2000 sheets. For paper specifications, see See “Paper specifications” on page 80.
CAUTION
To avoid a jam, never add or remove paper while printing from that
tray.
1Pull the tray open until it stops.
2Load about 100 sheets of paper.
3Adjust the left (Y) paper guide by squeezing the tab on the guide
and sliding the guide to the edge of the paper.
Note
For single-sided printing of letterhead or preprinted paper, the side
to be printed on should be down. For double-sided printing of
letterhead or preprinted paper, the first side to be printed on should
be up.
1
2
3
Loading input trays
1 The basics22
4Adjust the front (X) paper guide by squeezing the tab on the
guide and sliding it to the edge of the paper.
5Set the Custom/Standard switch to Standard if both guides are
set to the same Standard marking, such as Letter or A4.
Otherwise, set the switch to Custom.
6Load the remaining paper (up to 2000 sheets of standard-size
paper), if desired.
4
5
6
Loading input trays
1 The basics23
7Press down each of the four corners of the paper stack to
ensure the paper rests flat in the tray, without bending.
CAUTION
Never store paper or other items in the area to the left of the guides.
Doing so can permanently damage the tray.
8Push the tray in until it stops.
7
Note
If custom-size media is loaded, note the measurement in millimeters
on each guide and go to “Setting the paper size for a tray” on page
24.
8
Loading input trays
1 The basics24
Setting the paper size for a tray
Use these guidelines to set the paper size for a tray.
zWhen you load any size print media in Tray 1, you must use the control panel to configure the product to
recognize the size loaded.
zWhen you load standard size paper (such as A4 or Letter) in Tray 2, Tray 3, or Tray 4, the product
automatically detects the size loaded and shows the size on the control panel. You do not need to set the
size manually.
zWhen you load a custom (non-standard) size in Tray 2, Tray 3, or Tray 4, use the control panel to configure
the product to recognize the size loaded.
When standard- or custom-size paper is loaded into Tray 1, the product prints at a slower speed if a size is not
specified at the control panel. When custom-size paper is loaded in Tray 2, Tray 3, or Tray 4, the product prints
at normal speed for that size because it picks up paper based on the size defined at the control panel.
To set any size for Tray 1
1Touch Menu.
2Touch Paper Handling.
3Touch Tray 1 Siz e.
4Touch the paper size loaded.
5Touch OK to exit the menus.
To set a standard size for Trays 2, 3, and 4
The product automatically detects the size loaded, so you do not need to set the size manually.
Loading input trays
1 The basics25
To set a custom size for Trays 2, 3, and 4
1Make sure the switch inside the tray you want to configure is in the Custom position.
2A message on the control panel prompts you to enter the paper size.
3Touch unit of measure (Millimeters or Inches). (The default is Millimeters because the marks on the tray
guides are in millimeters.)
4Use the numeric keypad to select the X (front to back) dimension.
5Touch OK.
6Use the numeric keypad to select the Y (left to right) dimension.
7Touch OK to exit the menus.
Loading input trays
1 The basics26
Understanding product messages
Messages appear on the status bar of the control panel graphical display to relay the normal status of the
product (such as READY) or an error condition (such as STAPLER LOW ON STAPLES) that needs attention. This
product features a Help system that provides instructions for resolving most product errors. After detecting an
error, a dialog box appears on the graphical display. The dialog box prompts you with instructions on how to
solve the problem.
Help system
You can gain access to the Help system at any time on the touch screen of the graphical display.
“What is this?” Help
The product provides information on any item on the touch screen of the graphical display. On the top level
screen, touch Help, and then touch What is this?. After touching What is this?, a pop-up dialog box asks you
to “Touch any item for help.” After touching the item, you see a pop-up dialog box that displays information
about the item you touched. After reading the information, touch a clear space on the screen to remove the
What is this? pop-up dialog box.
On other levels of the touch screen, you can gain access to the Help system by touching located in the
upper-right corner of each screen.
“Show me how” Help
Using Show me how Help, the product shows you how to use the product features.
1Touch Help.
2Touch Show me how. You can choose a topic from the Show Me How Index screen by using the scroll bar
to highlight the desired topic.
3Touch OK.
Understanding product messages
1 The basics27
Show me how also appears on a What is this? pop-up dialog box if the item you chose is a function that
includes instructions. For example, if you touch Send Options, and then touch What is this? Help and touch
the E-mail option, you see a Show me how button in the pop-up dialog box. Touch the Show me how button
for instructions on how to e-mail a document from the product.
Print this topic
You can print any of the Show me how instructions by touching the Print This Topic button at the top of the
Show Me How screen.
Help system
2 The control panel28
2
The control panel
Overview
The product control panel has a unique touch-screen graphical display that offers an integrated approach to
copying, digital sending, and printing. The control panel provides you with all the features you expect from a
standard photocopier as well as digital sending capabilities and printing. The control panel allows you to
describe the features of the original document, modify the document, and then select the features you desire
in the copy.
In addition, the control panel presents several menus that allow you to set system defaults, customize settings
for a particular job, and store and retrieve printed and scanned jobs.
This chapter presents a general overview of the control panel and the control panel menus. Specific control
panel functions that pertain to sending, copying, and printing tasks are presented in later chapters.
The control panel offers:
zclear feedback during interaction with the touch-screen graphical display
Overview
zsupport for learning how to use product features
zclear instructions and illustrations
zeasy-to-read status messages in one location
2 The control panel29
Control panel overview and operation
Control panel layout
The control panel includes a touch-screen graphical display, three job-control buttons, a numeric keypad, and
three light-emitting diode (LED) indicator lights.
Touch screen
graphical display
Numeric keypad
Ready light
Data light
Attention light
Reset
Stop
Control panel overview and operation
Start
2 The control panel30
Control panel features
The control panel contains three lights:
zReady: green light that is on when the product is ready to copy, send or receive data
zData: green light that blinks when data are transmitted
zAttention: orange light that is on when the product needs attention
Features/KeysFunction
Status barDisplays current device status, number of copies, menu and Help options.
Menu Provides access to settings such as paper handling and device configuration.
HelpProvides access to “What is this?” or “Show me how” Help options.
OriginalDisplays settings describing the original document. The product can automatically detect the document size.
CopyDisplays settings describing the output features of the document.
Send OptionsAllows you to send your documents via e-mail.
Reduce/EnlargeReduces or enlarges the size of the copy.
Contrast ControlIncreases or decreases the brightness.
Allows you to gain access to “What is this?” Help. Embedded in the touch-screen menus.
EnhanceAllows you to gain access to the screen that contains enhancement features.
Enhance
R
ESETResets the job settings to factory or user-defined default values.
Control panel overview and operation
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