Use of this electronic document indicates that you accept the Copyright and Licenseterms. CopyrightHewlett-Packard Company 2002.
2
Copyright and License
Copyright Hewlett-Packard Company 2002
All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior
written permission is prohibited.
A user of the Hewlett-Packard printer associated with this use guide is granted a license to: a) print hard copies of this use
guide for PERSONAL, INTERNAL, or COMPANY use subject to the restriction not to sell, resell, or otherwise distribute the
hard copies; and b) place an electronic copy of this use guide on a network if server-provided access to the electronic copy is
limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this use guide.
The information contained in this document is subject to change without notice.
Edition 1, 12/2002
Trademark Credits
Adobe® Acrobat® and PostScript® are trademarks of Adobe Systems Incorporated.
TM
Aut o CAD
Microsoft®, MS-DOS®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.
Netscape and Netscape Navigator are U.S. trademarks of Netscape Communications Corporation.
TrueType
is a U.S. trademark of Autodesk, Inc.
TM
is a U.S. trademark of Apple Computer, Inc.
UNIX® is a registered trademark of The Open Group.
E
NERGY STAR® is a U.S. registered service mark of the U.S. EPA.
3
Contents
1 The basics
Features and benefits of the product . . . . . . . . . . . . . . . . . . . . . . . 10
Congratulations on your purchase of the HP LaserJet 9000mfp/HP LaserJet 9000Lmfp (multifunction peripheral). If you have
not done so, see the start guide provided with the product for setup instructions.
Now that the product is set up and ready to use, take a few moments to get to know the product. This chapter introduces the
following:
zFeatures and benefits of the product
zHelpful software for increased flexibility
zHelp system
1 The basics10
Features and benefits of the product
The HP LaserJet 9000mfp/HP LaserJet 9000Lmfp is designed to be shared by a workgroup, and allows users to send black
and white or color documents digitally, copy documents, and send print jobs to the product. The product is a standalone
device and does not require connection to a computer. With the exception of network printing, you can select all functions at
the product control panel.
Copying and sending
zmodes for text, graphics and mixed text and graphics formats
za job Interrupt feature (at copy boundaries)
zmultiple pages per sheet (N-up layout)
zoperator attendance animations (for example, paper-jam recovery)
zan auto-configure feature that matches output to product settings
zthe ability to copy books
ze-mail compatibility
za PowerSave feature that saves energy
zone-pass duplex scanning
Print cartridge
zsupplies-status page with toner gauge, page count, and information about paper sizes used
zno-shake car tridge design
zauthentic HP print car tridge detection
zautomatic cartridge seal tab removal
Features and benefits of the product
1 The basics11
Paper-handling options
zInput
Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels, and envelopes. Holds up to 100
sheets of paper or 10 envelopes.
Trays2and3: Two 500-sheet trays. These trays automatically detect standard paper sizes up to Ledger/A3 and allow
printing on custom-size paper.
Tray 4 (2000-sheet input tray): This tray automatically detects standard paper sizes up to Ledger/A3 and allows
printing on custom-size paper.
Automatic Document Feeder (ADF): Holds up to 100 sheets of paper.
Duplex printing accessory: Provides two-sided printing (printing both sides of the paper).
zOutput
ADF output: Holds up to 100 sheets of paper.
3000-sheet stacker: Stacks up to 3000 sheets of paper.
-Bin 1 (face-up bin): Holds up to 125 sheets of paper.
-Bin 2 (face-down bin): Holds up to 3000 sheets of paper. The output bins are part of the output devices.
3000-sheet stapler/stacker: Provides multiposition stapling for up to 50 sheets of paper per job, or a maximum job
height of 5.5 mm (0.22 inch).
-Bin 1 (face-up bin): Holds up to 125 sheets of paper.
-Bin 2 (face-down bin): Holds up to 3000 sheets of paper. The output bins are part of the output devices.
Multifunction finisher : Provides 1000 sheets of stacking capacity, stapling for as many as 50 sheets of paper per
document, plus folding and saddle stitching of booklets that contain up to 10 sheets of paper.
-Stacker bin (Bin 1): Holds up to 1000 sheets of paper.
-Booklet bin (Bin 2): Holds up to 50 booklets.
Features and benefits of the product
1 The basics12
Connectivity
zthree enhanced input/output (EIO) expansion slots that suppor t the following cards:
high-speed copy connection
hard disk
Fast Ethernet 10/100TX, which can be replaced with one of the following optional cards:
-USB, Serial
-LocalTalk
-Ethernet (10Base-T, 10Base2)
-Token Ring
zparallel connection
zan HP Fast InfraRed Connect (FIR)
za Foreign Interface Har ness (FIH) connection (AUX)
zan HP JetLink connector
zan HP Jetdirect print server
Environmental features
z PowerSave setting saves energy (meets ENERGY STAR® guidelines—HP LaserJet 9000mfp only)
zHigh content of recyclable components and materials in the product
NoteSee “Protecting the environment” on page 238 for more information.
Firmware updates
Firmware updates provide the ability to upgrade the product firmware. To download the latest firmware, go to
www.hp.com/go/lj9000_firmware
printers, use the HP Web JetAdmin software (go to www.hp.com/go/webjetadmin
Features and benefits of the product
and follow the instructions on the screen. To easily send firmware updates to multiple
).
1 The basics13
HP EIO hard disk
The EIO hard disk can be used to store selected print jobs, support RIP ONCE technology, and permanently store
downloaded fonts and forms in the product. Unlike standard printer memory, many items on the EIO hard disk remain in the
product even when the product is turned off. Fonts downloaded to the EIO hard disk are available to all users of the product.
The EIO hard disk can be write-protected through software for additional security.
Windows users
Use the HP Disk Management Utility to delete files and manage fonts on a mass storage device. See “HP Disk Management
Utility” on page 252. For more information, see the product software help.
Hewlett-Packard occasionally introduces new software tools for use with your product and accessories. These tools are
available from the Internet. For more information, see the introduce guide on the compact disk (CD) that came with your
product, or www.hp.com/support/lj9000
Macintosh users
for the addresses of the HP website.
Use the HP LaserJet Utility to download fonts and files. See “HP LaserJet Utility (Macintosh)” on page 19Utility Guide online Help included with your HP LaserJet Utility software for more information.
or the HP LaserJet
Features and benefits of the product
1 The basics14
Helpful software for increased flexibility
Windows software
System Administrator
zHP Common Installer
zHP Inter net Installer
zHP Disk Image Utility
zHP Common Drivers
Client
zHP Common Installer
zHP Common Drivers
Macintosh software
System Administrator
zHP Common Installer
zHP Disk Image Utility
zHP Common Drivers Macintosh
Client
* These products are not supported in Traditional Chinese, Simplified Chinese, Korean, Japanese, Czech, Russian, and
Turkish languages.
The drivers provided on the CD must be installed to take full advantage of the product features. The other programs are
recommended, but are not required for operation. See the readme file for more information.
For network configuration and management, use the HP Web JetAdmin software, which is a server-based tool that
system administrators can gain access to using a Web browser. For supported host systems and available languages or to
download the software, go to www.hp.com/go/webjetadmin
Helpful software for increased flexibility
or use the link on the CD.
1 The basics15
The most recent drivers, additional drivers, and other software are available from the Internet. Depending on the configuration
of Windows-driven computers, the installation program for the product software automatically checks the computer for
Internet access to obtain the latest software. If you do not have access to the Internet, see the introduce guide that came on
the CD to obtain the most recent software.
Included with the product is a CD containing the HP LaserJet Printing System. On the CD are software components,
documentation, and drivers that benefit users and system administrators. See the readme file for the most current
information.
The CD includes software designed for end users and system administrators operating in the following environments:
zMicrosoft® Windows® 9X and Windows Millennium Edition (Me)
zMicrosoft Windows NT® 4.0 and Windows 2000
zIBM OS/2 version 3.0 or later (Web)
zApple Mac OS 7.5 or later
zLinux (Web)
zAutoCAD
TM
The product system also includes software for system administrators using the following network operating systems:
zNovell NetWare 3.x, 4.x, or 5.x
zMicrosoft Windows 9X and Windows Me
zMicrosoft Windows NT 4.0, Windows 2000, and Windows Me
zApple MAC OS (EtherTalk)
zLinux (Web)
zUNIX® (Web)
Network product installation for UNIX and other network operating systems is available from the Web or through a local
authorized HP distr ibutor.
Helpful software for increased flexibility
1 The basics16
Drivers
Drivers provide access to the product features and allow the computer to communicate with the product (by using a product
language).
Drivers included with the product
The most recent drivers are available at www.hp.com/support/lj9000. Depending on the configuration of Windows-based
computers, the installation program for the software automatically checks the computer for Internet access to obtain the latest
drivers.
PCL 5ePCL 6PS
a
Windows 9X and Windows Me999
Windows NT 4.0 and Windows 2000999
Macintosh computer
a.PostScript (PS) Level 3 emulation is referred to as PS throughout this user guide.
b.Only PostScript Printer Description (PPDs) files are included. (See
b
9
“PostScript Printer Description Files (PPDs)
and Printer D ialog Extension (PDEs)” on page 19). If you need the Apple LaserWriter 8 printer driver, it comes
with the Macintosh operating system (OS) or can be obtained directly from Apple.
Choose the right driver for your needs
Choose a driver based on the way you use the product.
zUse the PCL 6 driver to take full advantage of the product features. The PCL 6 driver is recommended unless backward
compatibility with previous PCL drivers or older products is necessary.
zUse the PCL 5e driver if you want print results to look comparable to those from older products, or for font dual inline
memory module (DIMM) support.
zUse the PS driver for compatibility with PostScript Level 3 needs.
The product automatically switches between PS and PCL printer languages.
For the Macintosh, use the Apple LaserWriter 8.6 or later printer dr iver, which is a PS driver.
Helpful software for increased flexibility
1 The basics17
Driver help
Each driver has help screens that can be activated using the Help button, the F1 key, or the question mark symbol in the
upper right corner in the printer driver (depending on the Windows operating system used). These help screens give detailed
information about the specific driver. Printer driver help is separate from the software application help.
Additional drivers
You can obtain the following additional drivers by downloading them from the Internet, or by requesting them from an
HP-authorized ser vice or support provider. See www.hp.com/support/lj9000
NoteIf the required driver is not on the CD or is not listed here, check the software application i nstallation disks or
readme files to see if they include support for the product. If not, contact the software manufacturer or distributor and
request a driver for the product.
for more information.
Helpful software for increased flexibility
1 The basics18
Software for Windows
Use the system software to install the product. If you are installing the product on a network (Novell NetWare or Microsoft
Windows network) from a Windows 9X, Windows NT 4.0, Windows 2000, or Windows Me system, the system software guides
you through the installation process, and properly configures the network product.
NoteIf the product is used on a network, the network clients and servers must be properly configured to communicate on
the network.
For additional network product configuration and management, use HP Web JetAdmin. HP Web JetAdmin is a
browser-based management and should be installed only on the system administrator computer. For the latest list of
supported host systems, visit HP Customer Care Online at www.hp.com/go/webjetadmin.
To gain access to the Windows driver
To configure the driver, gain access to it in one of the following ways:
Temporarily change settings
Operating system
Windows 9X and
Windows Me
Windows NT 4.0 and
Windows 2000
NoteSettings in the driver and software application override control panel settings. (Software application settings override
driver settings.)
Helpful software for increased flexibility
(from a software application)
From the File menu, click Print, and then
click Properties. (The actual steps can vary;
this is the most common method.)
From the File menu, click Print, and then
click Properties. (The actual steps can vary;
this is the most common method.)
Change default settings
(across all software applications)
Click the Start button, point to Settings, and
then click Printers. Right-click the
appropriate printer icon, and choose
Properties.
Click the Start button, point to Settings, and
then click Printers. Right-click and choose
DocumentDefaults or Properties.
1 The basics19
Software for Macintosh computers
Apple LaserWriter driver, version 8.6 or later
The Apple LaserWriter 8.6 driver comes with the Mac OS, or can be obtained directly from Apple.
PostScript Printer Description Files (PPDs) and Printer Dialog Extension (PDEs)
PPDs, for OS 9 and earlier, in combination with the LaserWriter 8.6 printer driver, gain access to the printer features and
allow the computer to communicate with the product. An installation program for the PPDs and other software is provided on
the CD. Use the Apple LaserWriter 8.6 Driver that comes with the computer.
Use PDEs for OS X.
HP LaserJet Utility (Macintosh)
The HP LaserJet Utility allows control of features that are not available in the driver. The illustrated screens make selecting
product features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following:
zcustomize the product control panel messages
zname the product, assign it to a zone on the network, download files and fonts, and change most of the product settings
zset a password for the product
zfrom the computer, lock out functions on the product control panel to prevent unauthorized access. (See the product
software help)
zconfigure and set the product for internet protocol (IP) use
zinitialize disk or flash memory
zmanage fonts in random access memory (RAM), disk, or flash memory
zadminister Job Retention features
See the HP LaserJet Utility Help for more information.
Fonts
Eighty screen fonts are installed that correspond with the PS fonts resident in the product.
Helpful software for increased flexibility
1 The basics20
Help system
At any time, you can gain access to the help system on the touch screen of the graphical display.
“What is this?” Help
The product provides information about any topic on the touch screen of the graphical display. On the top level screen, touch
Help, and then touch What is this?. After touching What is this?, a pop-up dialog box asks you to “Touch any item for help.”
After touching an item, a pop-up dialog box opens and displays information about the item you touched. After reading the
information, touch a clear space on the screen to remove the What is this? pop-up dialog box.
On other levels of the touch screen, you can gain access to the Help system by touching , located in the upper-right corner
of each screen.
“Show me how” Help
Using Show me how Help, the product shows you how to use the product features.
1Touch Help.
2Touch Show me how. You can choose a topic from the Show Me How Index screen by using the scroll bar to highlight the
required topic.
Help system
3Touch OK.
Show me how also appears on a What is this? pop-up dialog box if the item you chose is a function that includes
instructions. For example, if you touch What is this? Help, and then touch Enhance, you see a Show me how button in the
pop-up dialog box. Touch the Show me how button for instructions about how to enhance your copies.
Print this topic
You can print any of the Show me how instructions by touching the Print This Topic button at the top of the Show Me How
screen.
2 The control panel21
2
The control panel
Overview
The product control panel has a unique touch-screen graphical display that offers an integrated approach to copying, digital
sending, and printing.
The control panel provides you with all the features you expect from a standard photocopier as well as printing and
digital-sending capabilities. The control panel allows you to describe the features of the original document, specify any
necessary modifications to the scanned image, and then select the features you want in the copy. For example, you can
describe the original document as an A4-sized, duplexed, text document, then apply scaling or contrast changes you want in
the copy. You can then select the copy options such as tray and paper size to be used for copying. The graphical display
shows a representative image (page icon) of both your original document and the copy.
In addition, the control panel presents several menus that allow you to set system defaults, customize settings for a particular
job, and store and retrieve printed and scanned jobs.
This chapter introduces the following control panel topics:
Specific control panel functions that pertain to sending, copying, and printing tasks are presented in later chapters.
2 The control panel22
Control panel layout
The control panel includes a touch screen graphical display, three job-control buttons, a numeric keypad, and three
light-emitting diode (LED) indicator lights.
Touch-screen
graphical display
Numeric keypad
RESET
Ready
light
Data
light
Attention
light
STOP
Control panel layout
S
TART
2 The control panel23
Control panel features
Features/KeysFunction
Status barDisplays current device status, number of copies, menu and Help options.
Menu Provides access to settings such as paper handling and device configuration.
HelpProvides access to “What is this?” or “Show me how” Help options.
OriginalDisplays settings describing the original document. The product can automatically detect the document size.
CopyDisplays settings describing the output features of the document.
Send OptionsAllows you to send your documents via e-mail.
Reduce/EnlargeReduces or enlarges the size of the copy.
Contrast ControlIncreases or decreases the brightness.
Allows you to gain access to “What is this?” Help. Embedded in the touch-screen menus.
EnhanceAllows you to gain access to the screen that contains enhancement features.
Enhance
R
ESETResets the job settings to factory or user-defined default values.
S
TOPCancels the active job.
S
TARTBegins a copy job, starts digital sending, or continues a job that has been interrupted.
Numeric keypadAllows you to type numeric values for number of copies required and other numeric values.
Control panel layout
2 The control panel24
Control panel navigation
You navigate through the control panel using the touch-screen graphical display.
Number of
copies selected
Status bar
Status message
Status bar
The status bar is located at the top of the default touch-screen graphical display. The status bar displays Menu, Help, status
messages, and the number of copies selected.
Menu
Help
Ready
zMenu: Choose from a list of menus such as the Information menu and the Pap er Ha nd l in g menu.
zHelp: Choose “What is this?” Help or “Show me how.” (See See “Help system” on page 20.)
zStatus messages: Shows the current status of the product, such as Ready or Scanning Page 1.
zNumber of copies selected: Shows the current number of copies selected. The factory default setting is 1.
User-attention error messages are displayed in a pop-up dialog box that prohibits normal screen interaction until the message
is cleared.
Control panel navigation
2 The control panel25
Cancel button
Each lower-level screen (any screen below the main screen) on the touch screen displays a Cancel button. Touching the
Cancel button negates any changes you made, and takes you back to the previous screen.
OK button
Each lower-level screen on the touch screen displays an OK button. Touching the OK button accepts any changes you made,
and takes you to the next screen.
Control panel navigation
2 The control panel26
Control panel default touch screen
The touch screen of the graphical display is divided into four sections: original, copy, image modification, and
the Send Options button:
Image
Page orientation
icon
Original page icon
Reduce/Enlarge
button
Original section
Describe
Original
modification
section
Enhance
Copy section
Copy
Settings
Send Options
butto n
Copy page icon
Contrast control
Original
The Original section on the main touch screen allows you to describe the characteristics of the original document. The
Original section is divided into three components that describe the original being copied:
zPage orientation icon: Shows how the original should be placed on the glass or in the ADF. The paper size is
automatically detected by the product when placed on the glass or in the ADF. You can override the auto-detect function
by touching the Describe Original button and changing the size.
zDescribe Original button: Displays the Original Settings screen where you can describe the original document.
zOriginal page icon: Displays the current settings in a graphical representation.
Control panel default touch screen
2 The control panel27
To describe an original
1Touch the Describe Original button. The original settings screen appears on the touch screen.
2Touch the settings that describe your document, such as size, page orientation, number of sides, and page content. The
page icon shows the settings as you choose them.
Image modification
You can adjust the contrast using the Contrast control, and reduce or enlarge the image using the Reduce/Enlarge button,
in this section of the graphical display. When touched, Enhance button exposes additional options for image modification.
Copy
The Copy section of the graphical display contains a copy page icon and the Copy Settings button.
zCopy page icon: Displays the current copy settings in a graphical representation.
zCopy Settings button: Displays the current copy settings and, when touched, allows you to change these settings.
Send Options
When touched, the Send Options button displays the digital sending options available to you. The e-mail function is standard
on the product. Fax, folders, presets, and authentication are available only to customers who purchase the HP Digital Sender
Module software.
The send options section overlays the copy and Image modification sections of the graphical display, but the original section
and the Contrast Control bar still appear. The copy and image modification sections of the graphical display do not apply to
digital sending.
Control panel default touch screen
2 The control panel28
Interpreting control panel lights
The control panel contains three indicator lights:
zReady
zData
zAttention
LightIndication
Ready
OffThe product is offline or has an error.
OnThe product is ready to print.
BlinkingThe product is going offline. Please wait.
Data
OffThe product has no data to print.
Attention
Interpreting control panel lights
OnThe product has data to print, but is not ready or
is offline.
BlinkingThe product is processing or printing the data.
OffThe product has no error.
OnThe product has a critical error. Turn the product
off and then on.
BlinkingAction is required. See the control panel display.
3 Digital sending29
3
Digital sending
Overview
The product offers color-scanning and digital-sending capabilities. Using the control panel, you can scan black-and-white or
color documents and send them to an e-mail address as an e-mail attachment. To use digital sending, the product must be
connected to a local area network (LAN). The product connects directly to your LAN (see the start guide for more information
about connecting to a LAN).
NoteThe product cannot copy or print in color, but it can scan and send color images.
This chapter addresses both scanning and sending, because they are fully integrated functions. The following topics are
addressed in this chapter:
zDigital-sending basics
zUsing the address book
Overview
zMore information
3 Digital sending30
Digital-sending basics
Introduction to digital sending
Digital sending offers the following benefits:
zSends documents to multiple e-mail addresses, saving time and delivery costs.
zDelivers files in black-and-white or in color. Files can be sent in different file formats that can be manipulated by the
recipient.
zProvides verification that e-mail was properly delivered.
With digital sending, documents are scanned into the product memory and sent to an e-mail address or multiple addresses as
an e-mail attachment. Digital documents can be sent in several graphics formats, such as TIFF and JPEG (See See
“Changing the settings” on page 32.), enabling recipients to manipulate the document file in various programs to meet their
specific needs. Documents arrive in near-original quality, and then can be printed, stored, or forwarded.
The HP Digital Sender Module software offers the additional benefits of sending to a fax machine, authenticating the user for
security purposes, and scanning to a folder.
Digital-sending basics
3 Digital sending31
Sending documents
The product scans at a 600 pixels-per-inch (ppi) resolution. The product scans both black-and-white and color originals. You
can place originals either on the scanner glass or in the ADF. The scanner glass accommodates all sizes of media, including
irregular-size documents, books, stapled documents, previously folded documents, and photographs.
You can choose default settings or change the scanning preference and files formats. Default settings are:
zcolor
zPDF (requires the recipient to have an Adobe® Acrobat® viewer to view the e-mail attachment)
Sending letter-size originals using the scanner glass or ADF
Use the following instructions to scan and send letter-size originals using the product default settings.
1 Place the document face down on the scanner glass.
On the touch screen of the graphical display:
2Touch Send Options.
The Send Options box replaces the Copy Settings box. The Reduce/Enlarge selection disappears because that option does
not apply to sending.
3Touch E-mail.
4Touch From: and, using the pop-up keyboard, type your e-mail address.
NoteTouch to delete any incorrect keystrokes.
5Touch To: and then type the recipient e-mail address.
6Touch CC: and then type the e-mail address of any copy recipients, if necessary. If you want to send a blind copy to an
e-mail address, touch BCC: and type the address of the recipient.
7Touch Subject: and then type the subject of your e-mail.
8Touch OK.
9Press S
The control panel status bar displays the following: Processing Digital Send Job.
Digital-sending basics
TART.
3 Digital sending32
Changing the settings
Before you send a document, you can change the following settings:
zScan Preferences: Select Black and White or Color.
zFile Type: Select PDF, TIFF, MTIFF, or JPG.
Files can be transmitted to an e-mail address in any of these file formats:
PDF: The PDF file format is the default setting, and it offers the best overall text and graphics quality. However, the
recipient must have an Adobe Acrobat viewer installed to read PDF files. This file format produces one e-mail
attachment that contains all the scanned pages.
JPG: While a JPG file does not have the same quality as a PDF, the recipient can view a JPG file easily using an
Internet browser. This file format produces one e-mail attachment for each scanned page. JPG files can be
manipulated by the recipient and imported into various programs.
TIFF: A TIFF is a standard file format that interfaces well with many computer programs and can be manipulated by
the recipient. This file format produces one e-mail attachment for each scanned page.
MTIFF: An MTIFF is a multipage TIFF that saves multiple scanned pages into a single e-mail attachment.
NoteMTIFF and PDF files might be divided into multiple e-mail attachments if the network limits the file size of e-mail
attachments.
Sending a document to multiple recipients
1Place a document face down on the scanner glass or in the ADF.
2Touch Send Options.
3Touch E-mail.
4Touch From: and, using the pop-up keyboard, type your e-mail address.
5Touch To: and then type the e-mail address of the first recipient. After typing the first e-mail address, touch Enter on the
keyboard screen to insert a semi-colon, and then continue typing e-mail addresses.
6To check the recipient list, touch the down arrow in the To: text line.
7Touch CC: and then type the e-mail address of any copy recipients, if necessary. If you want to send a blind copy to an
e-mail address, touch BCC: and type the address of the recipient.
Digital-sending basics
3 Digital sending33
8Touch Subject: and then type the subject of your e-mail.
9Touch OK.
10 Press S
TART.
Using the auto-complete function
When you enter the To, CC, or From screens in the Send to E-mail feature, the auto-complete function is invoked. As you
type the required address or name at the keyboard screen, the product automatically searches the address book list and
displays the first matching address. You can then select that name by touching Enter, or continue typing the name until
auto-complete finds the correct entry. If you type a character that does not match any entry in the list, the auto-complete text
is removed from the display to show that you are typing an address that is not in the address book.
Digital-sending basics
3 Digital sending34
Using the address book
You can send to a list of recipients by using the address book feature of the product. See your system administrator for
information about configuring address lists.
Creating a recipient list
On the touch screen of the graphical display:
1Touch Send Options.
2Touch E-mail.
3Touch To: to gain access to the keyboard screen.
4Type the first letter of the name.
NoteThe product starts at the beginning of the address list unless you type in the first letter of the name.
5Touch to gain access to the address book.
6Navigate the address book using the scroll bar. Hold down the arrow to scroll quickly through the list.
7Highlight the name to select a recipient, and then touch the Add button.
You can also select a distribution list by touching the Group button, or add a recipient from a local list by touching the Local
button. Highlight the appropriate names, and then touch the Add button to add the name to your list of recipients.
You can remove a recipient from your list by scrolling to highlight the recipient, then touching the Remove button.8The names in the recipient list are placed in the text line of the keyboard screen. If you want, you can add a recipient that
is not found in the address book by typing the e-mail address on the keyboard. After you are satisfied with your recipient
list, touch OK.
9Touch OK on the keyboard screen.
10 Finish typing CC: and Subject: on the Send To E-mail screen, if necessary. You can check the list of recipients by
touching the down arrow in the To: text line.
11 Touch OK.
12 Follow the instructions on the status bar of the graphical display.
Using the address book
3 Digital sending35
More information
For information about finding the IP addresses of the SMTP and LDAP servers, and about configuring the product for digital
sending, see “Digital sending configuration applet” on page 248
.
More information
4 Walk-up copying36
4
Wa lk - up co py i n g
Overview
This product functions as a standalone, walk-up copier—you do not have to have software installed or have your computer
turned on to make photocopies. You can easily adjust copy settings at the control panel. Originals can be copied using either
the ADF or the scanner glass. The product can process copying, printing, and digital-sending jobs simultaneously.
This chapter provides information about how to make black and white copies and how to change copy settings.The topics in
this section include:
zBasic copying instructions
zSelecting the output bin
zAltering the image
It is helpful to review the chapter about basic control-panel operation before using the product copying functions.
Overview
4 Walk-up copying37
Basic copying instructions
This section provides the basic instructions for copying. The paper size is automatically detected when the document is
placed on the scanner glass or in the ADF. You can override the auto-detect feature by specifying the required input (Describe
Original) and output (Copy Settings) at the control panel.
Copying using the default settings (one-touch copying)
The default settings for copying are:
zNumber of copies: One
zSize: Letter-size original and letter-size copy
NoteThe product automatically detects the original paper size and makes a same-size copy. The factory default paper-size
setting is Letter or A4 only if no paper is detected.
zPage Orientation: Portrait
zNumber of Sides: One-sided copying
zPage Content: Mixed
zJob Mode: Off
zHeavy Paper: Off
To make copies using the default settings
1Place the document face down on the scanner glass or in the ADF.
2Press S
Basic copying instructions
TART.
4 Walk-up copying38
Copying using user-defined settings
Using the following steps, you can change the settings for your copies.
To make copies using settings other than the default settings
1Place the original face down on the scanner glass or in the ADF.
On the touch screen of the graphical display:
2Touch Describe Original to view your options. You can choose Basic options or Advanced options.
3Touch the Basic items that describe your original. Choose from:
Size: Select the paper size of your original.
Page Orientation: Select Port ra it or Landscape.
Number of Sides: Select 1-sided or 2-sided.
Page Content: Select Text, Graphic, or Mixed.
4Touch the Advanced tab to view your options in the Advanced screen. Choose from:
Heavy Paper: Select On if your original is heavy paper.
Job Mode: If you are combining multiple scans into a single job, select On.
5After you make your selections, touch OK.
NoteThe page icon in the Original section of the graphical display shows a representative image of the original document.
6Make any necessary adjustments to the contrast and reduction or enlargement using the Contrast Control bar and the
Reduce/Enlarge button in the image modification section of the graphical display.
7Touch Copy Settings to view your options. You can choose Basic options or Advanced options.
Basic copying instructions
4 Walk-up copying39
8Touch the Basic items that describe the characteristics of the copies you are making. The items are:
Pape r Si z e: Select Au t o (paper size is matched to original size), or the copy size that you desire. Be sure that you
have loaded the correct paper size in the tray.
Number of Sides: Select 1-sided or 2-sided.
Backside Orientation: Select Normal or Flip (applies when 2-sided copying is chosen),
Pages per sheet: Select 1, 2, 4, or Booklet.
If 4 pages per sheet is chosen, “Z” or “N” ordering is tailored to the page orientation, and the option to put a border around
each smaller page is displayed.
“Z” ordering
Borders: Select Border or No Border.
Staple: Stapling options depend on your output device and the paper size selected. Selections include None, Corner,
“N” ordering
1, 2, 3, or 6.
9Touch the Advanced options, if necessary. Some of the options are:
Collation: Select Collated or Uncollated.
Output Bin: Select Bin 1 or Bin 2.
Stored Job: Select On to indicate that the copy job should be stored on the product rather than printed. Select Off to
copy the job normally. See “Creating a stored job” on page 41
for more information.
10 When you are finished, touch OK.
NoteThe page icon in the Copy section of the graphical display shows a representative image of the copy.
11 Using the numeric keypad, select the number of copies, and then press S
TART.
Basic copying instructions
4 Walk-up copying40
Copying using the scanner glass
Use the scanner glass to copy small, lightweight (less than 46 g/m2 or 12 lb), or irregularly sized originals, such as receipts,
newspaper clippings, photographs, or old or worn documents. The scanner glass is also used to copy books, magazines, and
manuals.
1Place the document face down on the scanner glass.
2Make any image modifications, and choose any copy settings, if necessary.
3If you are making only one copy, press S
number of copies (up to 999), and then press S
Copying using the ADF
Using the ADF, you can make as many as 999 copies of a document that has as many as 50 pages (depending on the
thickness of the pages).
1Load the document face down into the ADF. The product can automatically detect the paper size.
2Make any image modifications, and choose any copy settings.
3If you are making only one copy, press S
required number of copies, and then press S
Copying books
You can use the scanner glass to copy books.
1Place the book face down on the scanner glass.
2Align the book using the book bindings. Look for the book graphic at the top of the scanner glass to check the alignment.
3Touch Describe Original.
4Select Book as the Size.
TART. If you are making multiple copies, use the numeric keypad to select the
TART to begin copying.
TART. If you are making multiple copies, use the numeric keypad to select the
TART.
5Touch OK.
NoteYou can skip a page by touching the Skip Page button above the page icon. Touch the button once to skip the left
page, twice to skip the right page, and three times to cancel page skipping.
Basic copying instructions
4 Walk-up copying41
6Touch Copy Settings.
7Select any output settings you want. Select the paper size that is the closest match to the actual size of the book you are
copying.
8Touch OK.
9Using the numeric keypad, select the number of copies you want.
10 Press S
TART.
Creating a stored job
Tur ning on the stored job setting indicates that you want the copy job to be stored on the product hard disk, and that you will
print the job later. You must provide the following information to create a stored job:
1Choose your basic copy settings (see “Copying using user-defined settings” on page 38
2Touch the Advanced tab.
3At the Stored Jobs box, select On.
A popup dialog box displays, asking for the User Name, Job Name, and Personal Identification Number (PIN), if required.
The keyboard displays when you select User Name and Job Name. The PIN is a four digit number that can be typed using the
numeric keypad.
4Type the User Name.
5Type the Job Name.
6Type the PIN, if required.
7Touch OK.
See “Printing a stored job” on page 72
).
for information on printing a stored job.
Basic copying instructions
4 Walk-up copying42
Selecting the output bin
The product has two output locations.
Bin 1 (face up)
Bin 2 (face down)
3000-sheet stacker or
3000-sheet
stapler/stacker
If you choose the 3000-sheet stacker or 3000-sheet stapler/stacker, the output bins are Bin 1 (face up) and Bin 2 (face down).
zBin 1 (face-up bin) is the top bin on the stacker or stapler/stacker. This bin holds up to 125 sheets of paper in face-up
order as they exit the printer. A sensor causes the product to stop when the bin is full. Product operation continues when
you empty or reduce the amount of paper in the bin.
zBin 2 (face-down bin) is the lower bin on the stacker or stapler/stacker. Bin 2 holds up to 3000 sheets of paper and allows
you to stack or staple jobs. This bin is the default output bin.
Stacker bin (Bin 1)
Booklet bin
(Bin 2)
Multifunction finisher
If you choose the multifunction finisher, the output bins are the Stacker bin and the Booklet bin.
zThe Stacker bin (Bin 1) is the top bin on the multifunction finisher. The Stacker bin provides 1000 sheets of stacking
capacity, and offsets each job as it is stacked, delivering unstapled jobs face up or face down. This bin also provides
stapling for up to 50 sheets of paper per document. The Stacker bin is the default output bin when the multifunction
finisher is attached.
zThe Booklet bin (Bin 2) is the lower bin on the multifunction finisher. This bin provides folding and saddle stitching of
booklets for up to 10 sheets of paper.
Selecting the output bin
4 Walk-up copying43
Selecting an output location
You can select an output location at the control panel.
To select an output location from the control panel
On the touch screen of the graphical display:
1Touch the Copy Settings box.
2Touch Advanced.
3Touch Bin 1 or Bin 2 in the Output Bin box.
Selecting the output bin
4 Walk-up copying44
Altering the image
You can modify and preview your original image before it is sent. The product features the following image modification
functions on the main touch screen:
zReduce/Enlarge
zContrast Control
zEnhance
Touching R
The product also has an autoscaling feature. If there is a size mismatch between the original page size and the copy page
size, the product automatically calculates the reduce/enlarge percentage to fit the original to the copy.
ESETwill retur n all current settings to their default values.
Reduce or enlarge
The product can reduce copies to as little as 25 percent of the original size and enlarge copies to as much as 400 percent of
the original size (200 percent when using the ADF). To reduce or enlarge your copies, touch the down or up arrow on the
image modification area until you obtain the required reduction or enlargement. The scale percentage box indicates the
percentage of reduction or enlargement.
Adjust the contrast
You can adjust the contrast by touching the arrows on the Contrast Control bar in the image modification area of the default
touch screen. The slider moves to the lighter or darker area of the contrast bar.
Enhance the document
Touch the Enhance button to gain access to the embedded enhancement screen that allows you to remove the background,
and increase or decrease the sharpness and density.
Background Removal
If you are copying a document that is printed on colored paper, you can enhance your copy quality by removing the
background that might cause your copy to streak or blur. Adjust the amount of background removal by touching the arrows on
the Background Removal Control. The slider moves to the lighter or darker area of the Background Removal Control bar.
Altering the image
4 Walk-up copying45
Sharpness
The Sharpness Control specifies the sharpness setting that the scanner uses when the product scans your original.
Sharpness enhances the edges of the original so that faint or fine text and graphics are reproduced more sharply. Adjust the
amount of sharpness by touching the arrows on the Sharpness Control bar.
Density
Like the Contrast Control on the main touch screen, the Density Control on the enhancement screen allows you to
determine the contrast of your copy. Touch the arrows on the Density Control, and move the slider to the lighter or darker
area of the Density Control bar. Changing the density using the Density Control is reflected in the Contrast Control on the
main screen. If you adjust the Contrast Control on the main screen, and then adjust the Density Control on the
enhancement screen, the adjustment you made on the enhancement screen will override any adjustment you made on the
main screen.
Altering the image
5 Printing46
5
Printing
This section presents printing tasks, such as:
zOrienting media
zBasic printing instructions
zSelecting the output bin
zPrinting envelopes
zPrinting special paper
zUsing features in the driver
zDifferent first page
zBlank back page
zCustomizing Tray 1 operation
zPrinting by type and size of paper
zJob retention features
zPrinting a private job
zStoring a print job
zCreating a QuickCopying job
zProofing and holding a job
zPrinting with the optional HP Fast InfraRed (FIR) Receiver
zInterrupting and resuming printing
5 Printing47
Orienting media
Orient media types and sizes according to the tray from which the media will print and according to whether the media will be
duplexed (printed on both sides).
Type of mediaTrayDuplexedOrient media like this
Letter or A4, including
letterhead
(weights up to 216 g/m
(58 lb bond)
Letter or A4, including
letterhead
(weights up to 216 g/m
(58 lb bond)
1NoLong edge toward feed direction; side to be printed
2
)
1YesLong edge toward feed direction; first side to be
2
)
facing up.
printed facing down.
Orienting media
5 Printing48
Type of mediaTrayDuplexedOrient media like this
Letter or A4, including
letterhead
(weights up to 199 g/m
(53 lb bond)
Letter or A4, including
letterhead
(weights up to 199 g/m
(53 lb bond)
2, 3, or 4NoLong edge toward feed direction; side to be printed
facing down.
2
)
2, 3, or 4YesLong edge toward feed direction; first side to be
printed facing up.
2
)
Orienting media
5 Printing49
Type of mediaTrayDuplexedOrient media like this
Other standard sizes and
custom sizes
(weights up to 216 g/m
2
)
(58 lb bond)
Other standard sizes and
custom sizes
(weights up to 216 g/m
2
)
(58 lb bond)
1NoLong edge (up to 312 mm) toward feed direction; side
to be printed facing up. For media with long edge
greater than 312 mm, feed short edge, top of page,
first.
1YesLong edge (up to 312 mm) toward feed direction; first
side to be printed facing down. For media with long
edge greater than 312 mm, feed short edge, bottom
of page, first.
Orienting media
5 Printing50
Type of mediaTrayDuplexedOrient media like this
Other standard sizes and
custom sizes
(weights up to 199 g/m
2
)
(53 lb bond)
Other standard sizes and
custom sizes
(weights up to 199 g/m
2
)
(53 lb bond)
2, 3, or 4NoLong edge (up to 297 mm) toward feed direction; side
to be printed facing down. For media with long edge
greater than 297 mm, feed short edge, top of page,
first.
2, 3, or 4YesLong edge (up to 297 mm) toward feed direction; first
side to be printed facing up. For media with long
edge greater than 297 mm, feed short edge, bottom
of page, first.
Orienting media
5 Printing51
Type of mediaTrayDuplexedOrient media like this
Prepunched Letter or A4
(weights up to 216 g/m
2
(58 lb bond)
Prepunched Letter or A4
(weights up to 216 g/m
2
(58 lb bond)
1NoLong edge with holes toward feed direction; side to
)
be printed facing up.
1YesLong edge without holes toward feed direction; first
)
side to be printed facing down.
Orienting media
5 Printing52
Prepunched Letter or A4
(weights up to 199 g/m
2
(53 lb bond)
Prepunched Letter or A4
(weights up to 199 g/m
2
(53 lb bond)
2, 3, or 4NoLong edge with holes toward feed direction; side to
)
be printed facing down.
2, 3, or 4YesLong edge without holes toward feed direction; first
)
side to be printed facing up.
Orienting media
5 Printing53
Type of mediaTrayDuplexedOrient media like this
Labels, Letter, A4 size
sheets, or transparencies
Type of mediaTrayDuplexedOrient media like this
EnvelopesTray 1 onlyNo
Tray 1 onlyNo
(Never duplex)
(Never duplex)
Long edge toward feed direction; side to be printed
facing up.
Short edge toward feed direction; side to be printed
facing up. If height of envelope is greater than
7.5 inches, feed flap first. Otherwise, feed flap to w ard
rear of product.
Orienting media
5 Printing54
Basic printing instructions
This section provides the basic instructions for printing when setting options from the driver for this product (Windows) or the
Apple LaserWriter (Macintosh). If possible, you should try to set product options from the program in which you are working or
from the Print dialog box. Most Windows and Macintosh programs allow you to set the product options this way. If a setting is
not available in the program or driver, you must set it at the product control panel.
To pri n t
1Make sure paper is loaded in the product. See the introduce guide on the product CD, or at www.hp.com/support/lj9000
and “Orienting media” on page 472If you loaded a custom size media in Tray 2, Tray 3, or Tray 4, or if you loaded any size media in Tray 1, set the tray to
recognize the size of paper you loaded. See the introduce guide on the product CD, or at www.hp.com/support/lj90003Set the paper size.
For Windows: On the File menu, click Page Se tup or Print. If you chose Print, make sure this product is selected and
click Properties.
For Macintosh: On the File menu, choose Pag e S e tu p. Make sure this product is selected.
4In the paper size box, select one of the following:
for instructions.
.
The name assigned to the size of paper you are using.
Custom
5Select the orientation, such as Po rtrait or Landscape.
6If the driver is not already open, on the File menu click Print. In Windows programs, also click Properties.
Basic printing instructions
5 Printing55
7In the paper source box, select the tray from which you want paper pulled or select the paper type and size. See “Printing
by type and size of paper” on page 67.
8Select any other settings you want, such as duplexing, watermarks, or different first page. For more information about
these settings, see the tasks in this section.
9The standard output bin is the default output location. Use this location for output of most types of media, including
labels, transparencies, and heavy paper. Or, you can select an output accessory, such as the stacker or stapler/stacker.
10 Select the Print command to print the job.
Basic printing instructions
5 Printing56
Selecting the output bin
See “Selecting the output bin” on page 42 for more information about selecting an output bin.
Selecting an output location
You can select an output location (bin) through your program or driver. (Where and how you make selections depends on your
program or driver.) If you cannot select an output location from the program or driver, set the default product output location
from the product control panel.
To select an output location from the control panel
1Touch Menu.
2 Touch Configure Device.
3Touch Printing.
4Scroll to Paper Destination, and then touch Paper Destination to view the output bin options.
5Scroll to the output bin or device you want, and then touch OK. An asterisk (*) appears next to your selection.
Printing envelopes
You can print envelopes using Tray 1, which holds up to 10 envelopes. Many types of envelopes can be printed from Tray 1.
Printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a
large quantity. For envelope specifications, see the introduce guide on the product CD, or go to www.hp.com/support/lj9000
CAUTIONEnvelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials can
severely damage the product. Do not use envelopes with pressure-sensitive adhesive.
The basic steps for printing envelopes are:
1Load the envelopes. See “To load envelopes in Tray 1” on page 57
2Move the fuser levers. See “To change the fuser levers” on page 58
3Send the print job. See “To print envelopes from a program” on page 59
Selecting the output bin
.
.
.
.
5 Printing57
To load envelopes in Tray 1
1Open Tray 1, but do not pull out the extension. (Most envelopes feed best
without the extension. However, oversize envelopes might need the extension.)
2Load up to 10 envelopes in the center of Tray 1 with the side-to-be-printed
facing up, and the postage end toward the product. Slide the envelopes into the
product as far as they will go without forcing them.
3Adjust the guides to touch the envelope stack without bending the envelopes.
Make sure the envelopes fit under the tabs on the guides.
1
4Change the fuser levers (see “To change the fuser levers” on page 58
).
2
3
Printing envelopes
5 Printing58
To change the fuser levers
1Move the output device from the product to gain access to the left door.
2Open the left door.
WARNING!
Avoid touching the adjacent fusing area as shown in step 2. It can be HOT.
3Locate and lift up the two blue “T” shaped levers.
1
4Return the fuser levers to the down position after printing an envelope.
5Close the left door.
2
4
5
Printing envelopes
5 Printing59
To print envelopes from a program
1Load envelopes into Tray 1.
2In your program or in the driver, specify Tray 1 or Auto matic. Or, select the paper source.
3Set the appropriate envelope size and type. For envelope specifications, see the introduce guide on the product CD, or go
to www.hp.com/support/lj9000
4If your program does not automatically format an envelope, specify “Portr ait” for page orientation.
CAUTIONTo avoid a jam, do not remove or insert an envelope after you begin printing.
5Set margins to within 15 mm (0.6 inch) from the edge of the envelope. For best print quality, set margins for a return and
mailing address (typical address margins for a Commercial #10 or DL envelope are offered). Avoid printing over the area
where the three back flaps meet on the back of an envelope.
.
6To print by type and size of paper, see the introduce guide on the product CD, or go to www.hp.com/support/lj9000
7Select the Bin 1 as the output location, if you print envelopes to the stacker or stapler/stacker. If you print envelopes to
the multifunction finisher, select the Stacker bin as the output location.
8When finished, return the fuser levers to the down position.
CAUTIONFailure to return levers to the down position for standard paper types can result in poor print quality.
.
Printing envelopes
5 Printing60
Printing special paper
This section contains guidelines for printing on special media, which includes letterhead, transparencies, full-bleed images,
postcards, custom-size, and heavy paper.
Printing letterhead, prepunched paper, or preprinted paper (single-sided)
zWhen printing on letterhead, prepunched, or preprinted paper, it important to correctly orient the paper. See “Orienting
media” on page 47 for instructions.
zIf the paper is heavier than 199 g/m
Tray 1. See the introduce guide on the product CD, or go to www.hp.com/support/lj9000
specifications.
zWhen printing on both sides of prepunched paper, you must select prepunched paper as the paper type in the Paper
Handling menu from the control panel and select prepunched paper from your driver.
Printing labels
zOrient labels according to the guidelines in “Orienting media” on page 47.
2
(53 lb bond) and less than 216 g/m2 (58 lb bond), load it only in
for complete paper
zPrint a stack of up to 50 sheets of labels from Tray 1.
zUse only labels recommended for laser printers. Make sure the labels meet the correct specifications. (See the introduce
guide on the product CD, or go to www.hp.com/support/lj9000
CAUTIONFailure to follow these instructions can damage the product.
Printing special paper
.)
5 Printing61
Special cautions:
zDo not load Tray 1 to capacity, because labels are heavier than paper.
zDo not use labels that are separating from the backing sheet, wrinkled, or damaged in any way.
zDo not use labels that have the backing sheet exposed. (Labels must cover the entire backing sheet with no exposed
spaces.)
zDo not feed a sheet of labels through the product more than once. The adhesive backing is designed for only one pass
through the product.
zDo not print on both sides of labels.
Printing transparencies
zTransparencies used in this product must be able to withstand 200° C (392° F), the maximum temperature for the
product.
zUse only transparencies recommended for use in laser printers.
zUse the standard output bin for transparencies.
CAUTIONDo not attempt to print on both sides of transparencies. Do not attempt to print envelopes, custom paper, or paper
heavier than 199 g/m2 (53 lb). Damage to the product or jams might result.
Guidelines for custom-size paper, card stock, and heavy paper
zYou can print custom-size paper from Tray 1, Tray 2, Tray 3, or Tray 4.
zAny size paper heavier than 199 g/m
introduce guide on the product CD, or go to www.hp.com/support/lj9000
zIf you are printing from Tray 1, the edge of the paper feeding into the product must be at least 98 mm (3.9 inches) wide to
allow rollers inside the product to grab the paper, and a maximum of 312 mm (12.3 inches). Measuring from the leading
edge to the trailing edge of the paper, the length must be at least 191 mm (7.5 inches) and a maximum of 470 mm
(18.5 inches).
zIf you are printing from Tray 2 or Tray 3, the edge of the paper feeding into the product must be at least 148 mm
(5.8 inches) wide to allow rollers inside the product to grab the paper, and a maximum of 297 mm (11.7 inches).
Measuring from the leading edge to the trailing edge of the paper, the length must be at least 210 mm (8.3 inches) and a
maximum of 432 mm (17.0 inches).
Printing special paper
2
(53 lb) must be printed only from Tray 1. For paper specifications, see the
.
5 Printing62
zIf you are printing from Tray 4, the edge of the paper feeding into the product must be at least 182 mm (7.2 inches) wide
to allow rollers inside the product to grab the paper, and a maximum of 297 mm (11.7 inches). Measuring from the
leading edge to the trailing edge of the paper, the length must be at least 210 mm (8.3 inches) and a maximum of
432 mm (17.0 inches).
Printing full-bleed paper
Since the product has the ability to print on specially cut paper up to 312 by 470 mm (12.3 by 18.5 inches), you can print up
to 297 by 450 mm (11.7 by 17.7 inches) bleed images with crop marks from Tray 1. See your program help for more
information.
Printing special paper
5 Printing63
Using features in the driver
When you print from a software application, many of the product features are available from the driver. To gain access to
Windows drivers, see “To gain access to the Windows dr iver” on page 18
NoteSettings in the driver and software application generally override control panel settings. (Software application settings
generally override driver settings.)
Product collation
The product collation feature allows multiple original printing that provide you the following advantages:
zreduced network traffic
zfaster return to application
zall original documents
Saving product setup information
Drivers allow you to save the product settings you use most often as the default settings. For example, the driver might be set
to print on letter-size paper, portrait orientation, with automatic tray selection (from the first available tray).
.
Windows PCL 6 and PCL 5e drivers allow you to save product settings for multiple kinds of print jobs. For example, you might
want to create a quick set for envelopes, or for printing the first page of a document on letterhead.
New driver features
Look for Quick Sets, Scale to Fit (any page size to any page size), and Booklet Printing options in the Windows driver, or
see the driver help for more information.
Printing watermarks
A watermark is a notice, such as “Top Secret,” printed in the background of each page in a document. Check the driver for
available options, or see the driver online help for more information.
For Macintosh, you can select “Custom” and specify the text you choose, depending on your driver version.
Using features in the driver
5 Printing64
Different first page
To print a different first page
Follow these instructions for printing a first page that is different from other pages in
the print job.
1For Windows, select “Use different paper for first page” in your driver. Choose
Tray 1 (or manual feed) for the first page and one of the other trays for the
remaining pages. Place the paper for the first page in Tray 1. (For manual feed,
place paper in Tray 1 after the job is sent to the product and the product
requests paper.) For loading Tray 1, place the paper with the side to be printed
up, the top of the page facing the rear of the product.
For Macintosh computers, select “First from” and “Remaining from” in the print
dialog box.
Note
Where and how you make selections depends on your software application or
associated driver. (Some options are only available through the driver.)
1
2Load the paper for the remaining pages of the document into another tray. You
Different first page
can select the first and remaining pages by type of paper. For more information,
see “Pr inting by type and size of paper” on page 67
.
2
5 Printing65
Blank back page
This option allows you to add blank pages to the end of a print job.
For Windows, select Use different paper for first page in the Paper tab of your driver, and then choose Back Page. You can
then select the paper source you want to use for your back page. To turn the feature off, select No back page.
Printing multiple pages on one sheet of paper
You can print more than one page on a single sheet of paper. This feature is available in some drivers and provides a
cost-effective way to print draft pages.
To print more than one page on a sheet of paper, look for a layout or pages-per-sheet option in the driver. (This is sometimes
called 2-up, 4-up, or n-up printing.)
Printing
left-to-right
Blank back page
5 Printing66
Customizing Tray 1 operation
Customize Tray 1 to fit your printing needs.
The product can be set to print from Tray 1:
When the tray is loaded (Tray 1 Mode is set to First). Print speed might be slower than normal.
zOnly when the type of paper loaded is specifically requested. Tray 1 Mode must be set to Cassette.
Printing from Tray 1 when the loaded paper is requested
When Tray 1 Mode is set to Cassette, the product treats Tray 1 like the internal trays. Instead of looking for paper in Tray 1
first, the product pulls paper starting either from the bottom tray upward or starting with the tray that matches type or size
settings selected in the program from which you are printing.
From the program or the Print dialog box, set the type and size for a tray, if possible. If not, set the type and size from the
product control panel. (See “Printing by type and size of paper” on page 67
When Tray 1 Mode is set to Cassette, you can configure the media size for Tray 1. Choose Tray 1 Size for a list of standard
sizes. Choose a size, then touch OK. For a custom size, choose Tray 1 Custom, and type the dimensions of the custom-size
media.
.)
Manually feeding paper from Tray 1
The manual feed feature is another way of printing special paper from Tray 1, such as envelopes or letterhead. If manual feed
is selected, the product prints only from Tray 1.
When paper is loaded in Tray 1, set Tray 1 mode in the Paper Handling menu to First mode.
Customizing Tray 1 operation
5 Printing67
Printing by type and size of paper
You can configure the product to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed
to source (a paper tray).
Benefits of printing by type and size of paper
If you frequently use several kinds of paper, once trays are set correctly, you do not have to check which paper is loaded in
each tray before you print. This is especially helpful when the product is shared and more than one person loads or removes
paper.
Printing by type and size of paper is a way to be sure that print jobs always print on the required paper.
To set the type for the paper or media you loaded when you are unsure which type (such as bond or recycled) to choose,
check the label on the package of paper. For supported types of paper, see the introduce guide on the product CD, or go to
www.hp.com/support/lj9000
NoteThe type and size settings can also be configured from the HP Web JetAdmin software for networked products. See
the driver online help.
.
Printing by type and size of paper
5 Printing68
To print by type and size of paper
NoteSettings in the driver and software application override control panel settings. (Software application settings generally
override driver settings.)
1Load and adjust the trays. (See the introduce guide on the product CD, or at www.hp.com/support/lj9000
.)
2On the touch screen of the graphical display, touch Menu, then touch Paper Handling.
3Do one of the following:
To allow the product to automatically pull the type and size of paper loaded in Tray 1: Set Tray 1 Mode to First.
To print by type and size from Tray 1, but to have the product prompt you to load paper before printing: Set Tray Mode
to Cassette. Touch Tray 1 Size, and select the size loaded. Touch Tray 1 Type, and select the type of media.
To print by type and size from Tray 2, Tray 3, or Tray 4 when the tray is loaded with standard size paper: Set the type.
The size is automatically detected.
To print by type and size from Tray 2, Tray 3, or Tray 4 when the tray is loaded with a custom size paper: Set the size
and type. For the size, select Custom, and then set the values using the measurements on the guides in the trays.
4From the program or driver, select the type and size of paper.
To print by type and size, it might be necessary to unload or close Tray 1, or you can set Tray 1 to Cassette mode. For more
information, see “Paper handling menu” on page 189
.
Printing by type and size of paper
5 Printing69
Job retention features
The four special job features available for this product are: Private jobs, Stored jobs, QuickCopy jobs, and Proof and hold
jobs.
Follow the instructions below to gain access to the job retention features at the computer. Then, see the specific section for
the type of job you want to create.
CAUTIONIf you turn the product off, all QuickCopy, Proof and hold, and Private jobs are deleted.
To gain access to the job storage features
For Windows
1On the File menu, click Print.
2Click Properties and click the Destination tab.
3Under Destination Features, click Options to display Job Storage Options.
For Macintosh
In newer drivers: Select Job Retention from the pull-down menu in the print dialog box. In older drivers, select Printer
Specific Options.
Job retention features
5 Printing70
Printing a private job
The private printing feature lets a user specify that a job is not printed until that user releases it using a 4-digit personal
identification number (PIN) through the product control panel. The user specifies the PIN in the driver, and the PIN is sent to
the product as part of the print job.
To create private jobs
To specify that a job is private from the driver, select the Private Job option, enter a User Name and Job Name, and type a
four-digit PIN. The job will not print until you enter the PIN at the control panel.
Releasing private jobs
The user can print a private job from the control panel.
To release private jobs
1Touch Menu.
2Touch Retrieve Job.
3Scroll to User Name.
4Scroll to your job.
5Touch Print, and then touch OK. (The Print icon should have next to it.)
6Use the numeric keypad to type the PIN, and then touch OK.
Printing a private job
5 Printing71
Deleting a private job
A private job is automatically deleted from the product hard disk accessory after the user releases it for printing. If you want
to delete the job without printing it, use this procedure.
To delete private jobs
1Touch Menu.
2Touch Retrieve Job.
3Scroll to User Name.
4Scroll to your job.
5Scroll to Delete, and then touch OK. (Delete should have next to it.)
6Use the numeric keypad to type the PIN, and then touch OK.
Printing a private job
5 Printing72
Storing a print job
The user can download a print job to the product hard disk accessory without printing it. The user can then print the job at any
time through the product control panel. For example, a user might want to download a personnel form, calendar, time sheet,
or accounting form that other users can access and print.
To store a print job on the hard disk accessory, select the Stored Job option in the driver when printing from the product.
NoteThe stored job feature uses available RAM memory on the product if the product does not have a hard disk installed.
For moderate to heavy use of this feature, HP recommends installing an optional hard disk.
To create stored jobs
In the driver, select the Stored Job option and type a user name and job name. The job does not print until someone requests
it at the product. See “Printing a stored job” on page 72
Printing a stored job
The user can print a job stored on the product hard disk accessory from the control panel.
.
To print a stored job
1Touch Menu.
2Scroll to Retrieve Job.
3Touch User Name to see a list of jobs.
4Scroll to your job, and then touch OK.
5To print the default number of copies, touch Continue. The screen changes to Copies=n. To change the number, use the
If Print has next to it, the job is a private job and requires a PIN. See “Printing a private job” on page 70
Storing a print job
numeric keypad or scroll to select a new number, and touch OK.
.
5 Printing73
Deleting a stored job
Jobs stored on the product hard disk accessory can be deleted from the control panel.
To delete a stored job
1Touch Menu.
2Touch to Retrieve Job.
3Touch User Name to see a list of jobs.
4Scroll to your job, and then touch OK.
5Scroll to Delete, and then touch OK.
If Delete has next to it, the job requires a PIN to delete. See “Printing a private job” on page 70
.
Storing a print job
5 Printing74
Creating a QuickCopying job
The QuickCopy feature prints the requested number of copies of a job and stores a copy on the product hard disk accessory.
Additional copies of the job can be printed later. This feature can be turned off from the driver.
The default number of different QuickCopy jobs that can be stored on the product is 32. From the control panel, you can set a
different default number. See “
To create QuickCopy jobs
CAUTIONIf the product needs additional space to store newer QuickCopy jobs, the product will delete other stored QuickCopy
jobs, starting with the oldest job. To permanently store the job and prevent the product from deleting it when space is
needed, select the Stored Job option instead of the QuickCopy option.
In the driver, select the QuickCopy option and type a user name and a job name.
When you send the job to print, the product prints the number of copies you set in the driver. To print more quick copies at the
product, see “Printing additional copies of QuickCopy jobs” on page 75
JOB STORAGE LIMIT=32” on page 205.
.
Creating a QuickCopying job
5 Printing75
Printing additional copies of QuickCopy jobs
This section describes how to print additional copies of a job stored on the product hard disk accessory from the control
panel.
To print more copies of a QuickCopy job
1Touch Menu.
2Touch Retrieve Job.
3Touch User Name to see a list of jobs.
4Scroll to your job and touch OK.
5To print the default number of copies, go to the next step. Otherwise, do the following to check or change the number of
copies to print:
aScroll toCopies. The number of copies to be printed appears at the top of the window.
bTo change the number, use the numeric keypad or select a new number. and then and touch OK.
6Scroll toPrint and press S
If Print has next to it, the job requires a PIN to print. See “Pr inting a private job” on page 70
Creating a QuickCopying job
TART. The job prints.
.
5 Printing76
Deleting a QuickCopy job
Delete a QuickCopy job at the product when you no longer need it. If the product needs additional space to store new
QuickCopy jobs, the product will automatically delete other stored QuickCopy jobs, starting with the oldest job.
NoteStored QuickCopy jobs can be deleted from the control panel or from HP Web JetAdmin.
To delete a QuickCopy job
1Touch Menu.
2Touch Retrieve Job.
3Touch USER NAME to see a list of jobs.
4Scroll to your job.
5Scroll toDelete, and then touch OK.
If Delete has next to it, the job requires a PIN to delete. See “Printing a private job” on page 70
Creating a QuickCopying job
.
5 Printing77
Proofing and holding a job
The proof and hold feature provides a quick and easy way to print and proof one copy of a job and then to print the additional
copies.
To perm anently store the job and prevent the product from deleting it when space is needed for something else, select the
Stored Job option in the driver.
To create a proof and hold job
CAUTIONIf the product needs additional space to store newer proof and hold jobs, the product will delete other stored proof and
hold jobs, starting with the oldest job. To permanently store the job and prevent the product from deleting it when
space is needed, select the Stored Job option in the driver instead of the Proof and Hold option.
In the driver, select the Proof and Hold option and type a user name and job name.
The product prints one copy of the job for you to proof. Then, see “Pr inting the remaining copies of a held job” on page 77
Printing the remaining copies of a held job
The user can print the remaining copies of a job held on the product hard disk accessory from the control panel.
To print a proof and hold job
1Touch Menu.
2Touch Retrieve Job.
3Scroll to USER NAME and touch Continue.
4Scroll to your job, and then touch OK.
5Scroll to Print and press S
If Print has next to it, the job requires a PIN to print. See “Pr inting a private job” on page 70
TART. The job prints the remaining copies requested from the computer.
.
.
Proofing and holding a job
5 Printing78
Deleting a held job
When a user sends a proof and hold job, the product automatically deletes that user’s previous proof and hold job. If there is
not a proof and hold job already for that job name and the product needs additional space, the product might delete other
proof and hold jobs, starting with the oldest one.
To delete a proof and hold job
1Touch Menu.
2Touch Retrieve Job.
3Touch USER NAME to see a list of jobs.
4Scroll to your job, and then touch Continue.
5Scroll to Delete and press OK.
If Delete has next to it, the job requires a PIN to delete. See “Printing a private job” on page 70
.
Proofing and holding a job
5 Printing79
Printing with the optional HP Fast InfraRed (FIR) Receiver
The optional HP Fast InfraRed (FIR) Receiver enables wireless printing from any IrDA-compliant portable device (such as a
laptop computer) to the HP LaserJet 9000 Series products.
The printing connection is maintained by positioning the sending FIR port within operating range. Note that the connection
can be blocked by objects such as a hand, paper, direct sunlight, or any bright light shining into either FIR port.
NoteFor more information, see the user guide for the HP Fast InfraRed Connect.
Setting up to print with Windows 9X
Before launching the Fast InfraRed driver, complete the following steps:
1Click Start, click Settings, and then click Printers.
2Select the HP LaserJet 9000mfp or HP LaserJet 9000Lmfp as your default printer.
3While in the same Printers folder, choose Properties, then choose Details, and make sure that Virtual Infrared LPT
Port is selected.
4Select the file to print.
Printing with the optional HP Fast InfraRed (FIR) Receiver
5 Printing80
Printing a job using FIR
Depending on the size of the job, printing with the HP Fast InfraRed Receiver might be slower than printing with a cable
connected directly to the parallel port.
To print a job
1Align your laptop computer (or other por table device equipped with an
IrDA-compliant FIR window) within one meter (three feet) maximum of
the HP FIR Connect. The FIR window must be at an angle of +/- 15
degrees relative to the product to ensure an effective connection for
printing.
Note
To prevent a broken connection while printing, make sure the sending port
remains within operating range and that there is nothing between the ports,
such as a hand, paper, or even direct sunlight, to block transmission.
2Print the job. The status indicator on the HP Fast InfraRed Receiver
lights up, and, after a short delay, the product status bar displays
PROCESSING JOB.
If the status indicator does not light up, realign the HP Fast InfraRed Receiver with the FIR port on the sending device, resend
the print job, and maintain the alignment of all devices. If you have to move the equipment (for example, to add paper), make
sure that all devices remain within the range of operation to maintain the connection.
If the connection is interrupted before your print job is complete, the HP Fast InfraRed Receiver status indicator turns off. You
have up to 40 seconds to correct the interruption and continue the job. If the connection is resumed within this time, the status
indicator lights up again.
Printing with the optional HP Fast InfraRed (FIR) Receiver
5 Printing81
Interrupting and resuming printing
The job interrupt and resume feature lets you temporarily stop the current print job in order to print another job through a FIR
connection. When the FIR job is completed, the interrupted job resumes printing.
To interrupt the job at the product, connect to the FIR port on the product and send a job to the product. The product stops
printing the current job when it reaches the end of the job it is printing. The product then prints the job sent over the FIR
connection. When the product is done printing that job, it resumes printing the original job where it left off.
Interrupting and resuming printing
5 Printing82
Making booklets
To make booklets easily, you can use the multifunction finisher you chose as your output device.
You can gain access to the booklet-printing feature through some programs, such as desktop publishing programs. Refer to
the user guide that came with your program for information on making booklets.
If you are using a program that does not support booklet making, you can create booklets using your HP drivers.
NoteHP recommends that you use your program to prepare and preview your document for printing, then use your
HP dr iver to print and saddle stitch your booklet.
There are three main steps to creating a booklet from your driver:
zPreparing your booklet: Arrange the pages on a sheet (booklet imposition) to create a booklet. You can impose your
document from your program or use the booklet-printing feature in your HP driver.
zAdding a cover: Add a cover to your booklet by selecting a different first page using a different paper type. You can also
add a cover of the same paper type as your booklet. Booklet covers must be the same size as the rest of the sheets.
However, the covers may be a different weight from the rest of the booklet.
zSaddle stitching: Paper must be fed into the product short edge first. The multifunction finisher staples the center of your
booklet (saddle stitching). If your booklet is only one sheet of paper, the finisher will fold the sheet, but not staple it. If the
booklet consists of more than one sheet of paper, the finisher will staple and then fold up to 10 sheets per booklet.
Making booklets
The booklet-printing feature of the multifunction finisher allows you to saddle stitch and fold booklets using the following
paper sizes:
zA3
zA4
zLetter
zLegal
zLedger
See the multifunction finisher use guide at www.hp.com/lj9000
for detailed information on making booklets.
6 Product maintenance83
6
Product maintenance
Overview
This section explains basic product maintenance:
zCleaning the product
zManaging the print cartridge
zPrint cartridge conditions
Overview
6 Product maintenance84
Cleaning the product
Cleaning the ADF delivery system
Clean the ADF only if it is visibly marked or dirty, or if you are experiencing a
decrease in copy quality (such as streaking).
1Lift the ADF.
2Locate the top and bottom ADF glass strips.
3Clean the glass strips by wiping them gently with a clean, damp, lint-free cloth.
Use an ammonia-based surface cleaner to dampen the cloth.
4Locate the white, vinyl ADF backing.
1
2
Cleaning the product
4
6 Product maintenance85
5Locate the white, vinyl calibration strips.
6Clean the ADF backing and the calibration strips by wiping them with a clean,
damp, lint-free cloth. Use an ammonia-based surface cleaner to dampen the
cloth.
7Close the ADF.
5
7
Cleaning the product
6 Product maintenance86
To clean the top ADF glass strip
If you are still experiencing poor copy quality, you might need to clean the top ADF
glass strip.
CAUTION
Clean this area only if you see copy defects such as streaks, and you notice dust
inside the glass strip. Cleaning this area frequently could introduce dust intothe
product.
1Open the ADF cover.
2Locate the latch that releases the top ADF glass strip. Push the latch to the
left, and pull down to expose the inside of the glass strip.
3Gently wipe the glass with a dry, lint-free cloth.
CAUTION
Use dry cloth only in this area. Do not use solvents, cleaners, water, or compressed
air. Doing so could severely damage the product.
1
2
4Pull up on the latch to return the glass strip to its normal position.
5Close the ADF cover.
Cleaning the product
4
5
6 Product maintenance87
To clean the ADF rollers
You should clean the rollers in the ADF if you are experiencing misfeeds or if your
originals show marks as they exit the ADF.
1Open the ADF.
CAUTION
Clean the rollers only if you experience misfeeds or marks on the originals, and you
notice dust
the product.
on the rollers. Cleaning the rollers frequently could introduce dust into
1
2Locate the rollers near the glass strips.
3Wipe the rollers gently with a clean, water-dampened, lint-free cloth.
CAUTION
Do not pour water directly onto the rollers. Doing so might damage the product.
4Close the ADF.
2
4
Cleaning the product
6 Product maintenance88
5Open the ADF cover.
6Locate the rollers.
7Wipe the rollers with a clean, water-dampened, lint-free cloth.
CAUTION
Do not pour water directly onto the rollers. Doing so might damage the product.
8Close the ADF cover.
9Close the delivery guide and wipe its outside surface with the cloth.
5
6
8
Cleaning the product
6 Product maintenance89
Cleaning the scanner glass
zClean the scanner glass only if dirt is visible, or if you see poor copy quality (such as streaking).
zClean the scanner glass surface by wiping it gently with a clean, damp, lint-free cloth. Use an ammonia-based surface
cleaner to dampen the cloth.
CAUTIONDo not pour or spray liquids directly onto the scanner glass.
CAUTIONDo not press hard on the scanner glass surface. You might break the scanner glass.
Cleaning the product
6 Product maintenance90
Managing the print cartridge
When you use a new, authentic HP print car tridge (C8543X), you can obtain the following types of supplies information:
zamount of cartridge life remaining
zestimated number of pages remaining
znumber of pages printed
zother supplies information
Non-HP print cartridge
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. Because
they are not HP products, HP cannot influence their design or control their quality. Service or repairs required as a result of
using a non Hewlett-Packard print car tridge will not be covered under the product warranty.
When you use a non-HP print cartridge, the cartr idge is unable to report on the status of the print cartridge. The CARTRIDGE LOW and CARTRIDGE OUT messages will not be provided.
Print cartridge authentication
When you insert a non-HP print cartr idge in the product, the product will inform you if a cartridge is not a genuine HP print
cartridge. If you insert a used HP car tridge from another HP product, the product can take as many as 60 printed pages to
authenticate that the cartridge is a genuine HP par t, and will then reactivate the supply status features.
If the product control panel message states that this is not a genuine HP print cartridge and you believe you purchased an
HP car tridge, call the HP fraud hotline at (1) (887) 219-3183 (toll-free in North America).
Print cartridge storage
Do not remove the print cartridge from its package until you are ready to use it. The shelf life of a cartridge in an unopened
package is approximately 2.5 years.
CAUTIONTo prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
Managing the print cartridge
6 Product maintenance91
Checking the toner level
You can check the toner level using the product control panel, the product software, the embedded Web access server (see
“Checking the toner level using the embedded Web access server” on page 244
toner level using HP Web JetAdmin” on page 253).
Using the product control panel
1Touch Menu.
2Touch PRINT SUPPLIES STATUS.
), or HP Web JetAdmin (see “Checking the
3Press S
status page.
TART to print the supplies status page. See “Supplies status page” on page 171 for information about the supplies
Using product software
Three things are required to use this feature:
zThe “Supplies Information and Ordering” software must be installed on your computer (use the custom installation option
to install this software).
zThe product must be directly connected to your computer (parallel).
zYou must have access to the World Wide Web.
1At the bottom right of your screen (in the system tray), double-click the Printer icon. This opens the status window.
2On the left side of the status window, click the Printer icon from which you wish to obtain status.
3At the top of the status window, click the Supplies link. You can also scroll down to Supplies Status.
NoteIf you want to order supplies, click Order Supplies. This opens a browser that produces a URL through which to
purchase consumables. Select the supplies you wish to order and finish the ordering process.
Managing the print cartridge
6 Product maintenance92
Print cartridge conditions
Print cartridge is low
When the print cartridge is low, the product control panel displays the CARTRIDGE LOW message.
If the CARTRIDGE LOW message appears, but the product continues printing, CARTRIDGE LOW is set to CONTINUE (the default
setting).
If the product stops printing when low toner is detected, CARTRIDGE LOW is set to STOP. To resume printing, press S
The product continues to display CARTRIDGE LOW until you replace the print cartr idge.
Select CARTRIDGE LOW=CONTINUE or CARTRIDGE LOW=STOP from the Configuration menu in the control panel (see “System setup
submenu” on page 205).
Print cartridge is out
When a CARTRIDGE LOW message appears on the control panel display, the default setting allows the product to continue
printing until you replace the print cartridge, or until the product receives an “end of drum life” message. When a CARTRIDGE OUT message appears at the end of the drum life, the product stops, and you cannot override the message or continue printing
until you replace the drum. The product stops to prevent potential damage to the product.
HP recommends that you order a replacement print cartridge when you first receive a CARTRIDGE LOW alert. You can order a
cartridge using the Internet Enabled Supplies Ordering feature. For a direct connection, click the printer icon on the bottom
right of your screen, click the icon of the product you use, and click the Order Supplies link on the status page. In a network
environment, use the Web access server to order supplies online.
TART.
Print cartridge conditions
6 Product maintenance93
Using the product cleaning page
NoteTo ensure good print quality with cer tain types of paper, use the cleaning page every time the print cartridge is
replaced. If the cleaning page is frequently needed, try a different type of paper.
If toner specks appear on the front or back side of your print jobs, follow the procedure below.
From the product control panel:
1Touch Menu.
1Touch Configure Device.
2Touch Print Quality.
3Scroll to Create Cleaning Page.
4Touch Create Cleaning Page, and the page automatically prints.
5When toner has been cleaned from inside the product, shiny black spots appear on the page black strip. If white spots
appear on the black strip, print another cleaning page.
NoteFor the cleaning page to work properly, print the cleaning page on copier-grade paper (not bond or rough paper).
Shaking the print cartridge
When you install a print cartridge for the first time, gently shake it from side to side to distribute the toner evenly inside the
cartridge. Due to the new cartridge design, this is the only time you will need to shake the cartridge.
Print cartridge conditions
7 Problem solving94
7
Problem solving
Overview
This section will help you to troubleshoot and solve product problems.
“Clearing jams” on
page 95
“Understanding product
messages” on page 117
Occasionally, paper can jam during printing. This section will help you to locate paper jams,
properly clear them from the product, and solve repeated jams.
Many different messages can appear on the control panel display. Some messages tell the
current product status, such as INITIALIZING. Other messages require action, such as
CLOSE FRONT DOOR. Most of these messages are self-explanatory. However, some messages
indicate a problem with the product, or require further action or description. This section lists
these types of messages and tells you what to do if a message persists.
“Correcting output
quality problems” on
page 138
“Deter mining product
problems” on page 146
“Checking the product
configuration” on
page 167
Overview
The product should produce print jobs of the highest quality. If print jobs do not appear sharp
and clear, if defects such as lines, specks, or smears appear on the page, or if paper is
wrinkled or curled, use this section to troubleshoot and solve the print quality problem.
Before you can eliminate a product problem, you must understand the location of the problem.
Use the tables in this section to determine the product problem, and then follow the
corresponding troubleshooting suggestions.
From the product, you can print information pages, which give details about the product and its
configuration.
7 Problem solving95
Clearing jams
If the control panel displays a paper jam message, look for paper in the locations indicated in the following graphic. You might
need to look for paper in locations other than indicated in the paper jam message. If the location of the paper jam is not
obvious, look first in the front door area.
After looking at the graphic, you can go to the procedure for clearing the jam. When clearing jams, be very careful not to tear
the paper. If a small piece of paper is left in the product, it could cause additional jams. If jams are a recurring problem, see
“Solving repeated paper jams” on page 116
NoteLoose toner might remain in the product after a paper jam and cause output quality problems. These should clear up
within a few pages.
.
Clearing jams
7 Problem solving96
Jam locations
Bin 1
Front door and
print cartridge area
Bin 2
Output device
Duplexer (inside
the printer)
Left door
(behind the
output device)
Tray 2 and Tray 3
Tr ay 4
ADF
Tr ay 1
Right door
Vertical transfer door
HP LaserJet 9000mfp/HP LaserJet 9000Lmfp
with the 3000-sheet stapler/stacker
Clearing jams
7 Problem solving97
Clearing jams from the input tray areas
To clear jams in Tray 1
1Check for paper in the Tray 1 area, and remove any paper from this area.
Carefully check to be sure you have removed all pieces of torn paper.
2Open and close the right door to reset the product.
1
2
Clearing jams
7 Problem solving98
To clear jams inside the right door
1Open the right door.
2Check for paper in the right door area, and remove any paper from this area.
Carefully check to be sure you have removed all pieces of torn paper.
3Open the jam access cover. Pull out and lift the green tab.
4Remove any paper from this area by pulling it out of the product.
5Push the green lever down to original position.
6Close the right door.
1
3
5
Clearing jams
7 Problem solving99
To clear jams in Trays 2 and 3
1Open the tray until it stops.
2Check for paper in the tray area, and remove any paper from this area. Carefully
check to be sure you have removed all pieces of torn paper.
3Close the tray.
4Open and close the right door to reset the product.
1
3
4
Clearing jams
7 Problem solving100
To clear jams in Tray 4
1Open Tray 4.
2Check for paper in the tray area, and remove any paper from this area. Carefully
check to be sure you have removed all pieces of torn paper.
3Close Tray 4.
4Open and close the right door to reset the product.
1
3
Clearing jams
4
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