HP LaserJet 2200 User's Guide

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User Guide

A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server, provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide.

Part number:C7058-90956 Second Edition, October 2001

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

Adobe

, Acrobat®, PostScript®,

and Adobe Photoshop

are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions.

Arial

, Monotype®, and

Times New Roman

are U.S.registered trademarks of the Monotype Corporation.

CompuServe

™

is a U.S.

trademark of CompuServe, Inc. Helvetica

and Times Roman

™

, Palatino™, Times™,

™

are trademarks of Linotype AG and/or its subsidiaries in the U.S. and other countries.

Microsoft Windows and MS-DOS

, MS Windows,

, Windows NT®,

are U.S.registered trademarks of Microsoft Corporation.

LaserWriter

is a registered trademark of Apple Computer, Inc.

TrueType

™

is a U.S. trademark

of Apple Computer, Inc.

NERGY STAR

is a U.S. registered service mark of the U.S. EPA.

Netscape is a U.S. trademark of Netscape Communications Corporation.

Unix

is a registered trademark

of The Open Group.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

HP Customer Care (Service and Support)

Online Services:

access to information over your modem, we suggest these services:

for 24-hour

Worl d Wide W eb URL

plus product and support information may be obtained from the following URLs English language site http://www.hp.com/go/support in the U.S. http://www.hp.com in Europe http://www2.hp.com Printer drivers may be obtained from the following sites: in Japan ftp://www.jpn.hp.com/drivers/ in Korea http://www.hp.co.kr in Ta iwan http://www.hp.com.tw or the local driver website http://www.dds.com.tw

- Printer drivers, updated HP printer software,

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Contents

HP Customer Care (Service and Support) . . . . . . . . . . . . . . . . . . . . iii

1 Printer Basics

Getting to Know the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Windows Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Software for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Macintosh Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Software For Macintosh Computers . . . . . . . . . . . . . . . . . . . . . 15

Software for Networked Computers . . . . . . . . . . . . . . . . . . . . . 18

Software Installation Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Printing with the Fast Infrared Port (Wireless Printing) . . . . . . . . . 23

Wireless Printing Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Interface Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Accessories and Ordering Information . . . . . . . . . . . . . . . . . . . . . . 26

2 Printing Tasks

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Purchasing Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . 32

Media Input Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Tray 2 and Optional 250-sheet Tray 3 Paper Sizes . . . . . . . . . 34

Optional 500-sheet Tray 3 Paper Sizes . . . . . . . . . . . . . . . . . . 35

Loading Media into Tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Loading Media into Tray 2 or Optional 250-sheet Tray 3 . . . . . . . . 37

Loading Media into Optional 500-sheet Tray 3 . . . . . . . . . . . . . . . . 39

Media Output Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Printing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Printing on Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Printing on Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Printing on Custom-Sized Media or Cardstock. . . . . . . . . . . . . 45

Printing on Both Sides of Paper (Duplexing) . . . . . . . . . . . . . . 46

Printing on Letterhead or Preprinted Forms . . . . . . . . . . . . . . . 49

Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Software Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Features in the HP LaserJet Device

Configuration and HP LaserJet Utility. . . . . . . . . . . . . . . . . . . . 58

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3 Printer Tips and Maintenance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Managing the UltraPrecise Toner Cartridge . . . . . . . . . . . . . . . . . . 62

Redistributing the Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Internal Cleaning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 67

4 Problem Solving

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Troubleshooting General Printing Problems . . . . . . . . . . . . . . . . . . 72

Printing Special Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Solving Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Image Defect Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Wireless Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Troubleshooting Control Panel Messages . . . . . . . . . . . . . . . . . . . 92

Control Panel Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . 93

Secondary Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Network Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Common Windows Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Common Macintosh Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Selecting an Alternate PostScript Printer Description (PPD) . 108

Troubleshooting PostScript (PS) Errors . . . . . . . . . . . . . . . . . . . . 109

5 Service and Support

Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

HP Express Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Guidelines for Repacking the Printer. . . . . . . . . . . . . . . . . . . . . . . 112

Service Information Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Hewlett-Packard Limited Warranty Statement . . . . . . . . . . . . . . . 115

Limited Warranty for Toner Cartridge Life. . . . . . . . . . . . . . . . . . . 117

Appendix A Specifications

Printer Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

FCC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Environmental Product Stewardship Program . . . . . . . . . . . . . . . 122

Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Laser Statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . 128

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Appendix B Media Specifications

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Supported Sizes of Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Guidelines for Using Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Printing and Paper Storage Environment . . . . . . . . . . . . . . . . . . . 135

Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Envelopes with Double Side Seams. . . . . . . . . . . . . . . . . . . . 137

Envelope Margins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Appendix C Printer Memory and Expansion

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Printer Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Checking Memory Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Installing an HP JetDirect EIO Card . . . . . . . . . . . . . . . . . . . . . . . 146

Appendix D Printer Commands

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Understanding PCL Printer Command Syntax . . . . . . . . . . . . . . . 149

Combining Escape Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Index

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Printer

Basics

Getting to Know the Printer

This chapter provides information in the following areas:

Printer Configurations

Printer Features

Printer Software

Control Panel Buttons

Printing with the Fast Infrared Port (Wireless Printing)

Interface Ports

Accessories and Ordering Information

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Chapter 1 Printer Basics

Printer Configurations

Congratulations on your purchase of the HP LaserJet 2200 series printer!

HP LaserJet 2200d

The HP LaserJet 2200d printer is a 19 pages-per-minute (ppm) laser printer (19 ppm with letter-size paper/18 ppm with A4-size pape r) that comes with a built-in 250-sheet tray (Tray 2), and a built-in duplexer, for automatically printing on both sides of paper. It has parallel, Fast Infrared (FIR), and univ ersal serial b us (USB) ports. 8 MB of Random Access Memory (RAM) are standard, and the printer is expandable, with 1 available Enhanced Input Output (EIO) slot for connecting to a network, and 2 Dual In-line Memory Module (DIMM) slots for adding fonts and memory.

HP LaserJet 2200dt

The HP LaserJet 2200dt printer is the same as the 2200d model, with an additional 250-sheet tray (Tray 3) .

HP LaserJet 2200dn

The HP LaserJet 2200dn printer is the same as the 2200d model, except that the printer is designed for network users. It comes with a full-featured HP JetDirect EIO print server card (J4169A) for connecting to a 10/100 Base-TX network.

HP LaserJet 2200dtn

The HP LaserJet 2200dtn printer is the same as the 2200d model, with an additional 500-sheet tray (Tray 3) that supports letter and A4 sizes. The printer is designe d for network users and co me s with a full-featured HP JetDirect EIO print server card (J4169A) for connecting to a 10/100 Base-TX network.

HP LaserJet 2200

The HP LaserJet 2200 is the same as the 2200d model, but with manual rather than automatic duplexing. Availability of this product will vary depending on your location.

The illustrations in this guide will be based on the HP LaserJet 2200d base printer model unless otherwise stated.

2 Chapter 1 Printer Basics

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Printer Features

Fast Print Speed

Built-in Duplexing

Excellent Print Quality

Flexible Paper Handling

Prints letter-size paper 19 pages-per-minute (ppm) or A4-size

paper 18 ppm (with Motorola RISC-based formatter).

Printing on both sides of paper (two-sided printing) is a standard

feature of the printer. (See Printing on Both Sides of Paper (Duplexing).)

Tr ue 1200 x 1200 dots per inch (dpi) text and graphics.

Resolution Enhancement technology (REt) adjusts the size

and placement of each dot on the page to produce smooth angles, curves, and edges (300 and 600 dpi only).

Adjustable settings to optimize print quality.

The HP UltraPrecise toner cartridge has a finer toner formulation

which provides sharper text and graphics.

Adjustable Tray 1 (pull-down) for letterhead, envelopes, labels,

transparencies, custom-sized media, postcards, and heavy paper. See Loading Media into Tray 1.

Adjustable Tray 2 or an Optional 250-sheet Tray (Tray 3) for

standard sizes of paper. See Loading Media into Tray 2 or Optional 250-sheet Tray 3.

Optional 500-sheet Tray (Tray 3) for letter and A4-size paper.

See Loading Media into Optional 500-sheet Tray 3. Two output bins: select either the top output bin or the rear

output bin for the most convenient output location. Straight-through paper path capability from Tray 1 to the rear

output bin. Built-in duplexing. (See Printing on Both Sides of Paper

(Duplexing).)

Expandability

PCL Printer Language and Fonts

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Optional Tray 3 (250-sheet or 500-sheet), so you will not have to

add paper as often. Enhanced Input Output (EIO) cards. See Interface Ports.

Dual In-line Memory Module (DIMM) slots for adding memory

and fonts.

Fast printing performance, built-in Intellifont and TrueType scaling

technologies, built-in HP-GL/2 vector graphics, and advanced imaging capabilities are benefits of the PCL 6 printer language. PCL 6 also includes 45 scalable TrueType fonts and one bitmapped Line Printer Font.

Chapter 1 Printer Basics

PS Language and Fonts

PostScript Level 2 emulation with 35 built-in PS language fonts included.

Automatic Language Switching

Wireless Printing

Interface Connections

Networking

Enhanced Memory and Memory Expansion

When optional printer languages (such as PostScript Level 2 emulation) are installed, the printer automatically determines and switches to the appropriate language for the print job.

The printer supports wireless printing from an IrDA-compliant device, such as a notebook computer, camera, cell phone, or a Personal Digital Assistant (PDA).

IrReady 2000

Bidirectional ECP type-B parallel port (IEEE-1284 compliant)

USB port

EIO slot

Wireless Fast Infrared port (IrDA compliant)

The printer provides an EIO slot for HP JetDirect EIO print servers for fast and easy connectivity.

The HP LaserJet 2200 series printers come with 8 MB of memory and can be expanded to 72 MB with the two available memory (DIMM) slots. (The HP LaserJet 2200dtn has 16 MB and one available DIMM slot.) Most documents can be printed using the standard amount of printer memory through the aid of Memory Enhancement technology (MEt). MEt automatically compresses data, virtually doubling the printer’s memory and allowing more complex printing with available memory.

Energy Savings

The printer automatically conserves electricity by substantially reducing power consumption when not printing.

As an E determined that this product meets E for energy efficiency.

Economical Printing

N-up printing and two-sided printing with the built-in duplexer sa v es paper. (See Printing on Both Sides of Paper (Duplexing) and Printing Multiple Pages on One Sheet of Paper (N-up Printing).)

EconoMode saves toner.

For tips on reducing the amount of paper use or extending the life of the toner cartridge, see Printing Tasks.

4 Chapter 1 Printer Basics

NERGY STAR

partner, Hewlett-Packard Company has

NERGY STAR

guidelines

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Printer Software

The printer comes with helpful software including printer drivers and optional software. range of printer features, it is strongly advised that you install the software provided.

This section provides information in the following areas:

Printer Software Installation Instructions

Overview of Printing System Components

Printer Software Installation Tips

Once you have followed the installation instructions and loaded the software, refer to Software Features to get the most out of your pr inter.

For easy printer setup and access to the full

Note

HP software is not available in all languages. Check the ReadMe file provided on the

additional software included and supported languages. The most recent drivers, additional d rivers, and other softw are are av ailable from the Internet and other sources. If you do not have access to the Internet, see the HP Customer Care (Service and Support) pages at the front of this user guide to obtain the most recent software.

The HP LaserJet 2200 series printer comes with printer software for the following operating systems:

Microsoft Windows 3.1x (driver only), 95, 98, 2000, Millennium, NT

4.0, and XP. For installation instructions, see Windows I nstallation. Macintosh System 7.5.5 and above. For installation instructions,

see Macintosh Installation.

For software installation on a networked computer, see Network Installation.

HP LaserJet 2200 CD

for

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Chapter 1 Printer Basics

The following tab le lists the a vailable softw are for your printing system.

Note Software for DOS is not included with this printer.

Windows Installer

PCL 6 PCL 5e PostScript

Emulation HP LaserJet

Device Configuration

HP Web JetAdmin*

Macintosh Installer

Macintosh PPD

IBM drivers* Model

scripts*

Windows

3.x

Windows 9x/Millen

Windows NT 4.0

Windows 2000

99 9

99 9 9

99 9

Macintosh UNIX/

LINUX

OS/2

*Available only on the World Wide Web.

Windows XP

At the time of this publication, Windows XP was not released. Please go to http://www.hp.com/support/lj2200_xpinfo for Windows XP information and installation instructions.

6 Chapter 1 Printer Basics

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Windows Installation

There are different Windows installation methods, depending on the type of cable you connected:

If you connected a parallel cable, see the section below.

If you connected a USB cable, see If You Connected a USB Cable.

If you connected a network cable, see Network Installation.

If You Connected a Parallel Cable

Note

Windows 3.1x (driver only)

The following soft ware installation instructions assume that your computer was turned OFF when the printer cable was connected. If your computer was ON, and has not been restarted, the printer software can still be installed, but the steps will be slightly different than below. Use the Windows NT 4.0 instructions for your installation.

1. Turn your computer on and quit any open programs.

2. Follow the steps for your Windo ws version:

a. Select Main, Control Panel, Printers. b. In the Printers window, click Add. In the drop-down menu,

select Install Unlisted or Updated Printer, then click Install. c. Place the HP LaserJet 2200 CD in the CD-ROM drive. d. Click Browse. Browse to “D:\English\Drivers\Win3x” (where D

is the letter of your CD-ROM drive). Select “oemsetup.inf” and

click OK. e. Select the HP LaserJet 2200 series driver. Click OK. f. Close all windows and then restart your computer. g. To verify that the installation has been completed

successfully, open a software application of your choice

and open or create a simple document. h. Make sure the correct printer name appears, and print the

document.

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i. If the document prints correctly, installation is complete.

If nothing prints or if the document does not print correctly,

see the Troubleshooting Checklist.

Chapter 1 Printer Basics

Windows 95

a. The “Update Device Driv er Wizard” windo w should appe ar on

the computer display. b. Place the HP LaserJet 2200 CD in the CD-ROM drive. c. Depending on the version of Windows 95:

• Click Next> (if available) and then skip to step 3 below.

- or -

• Click OK and then continue to step d below.

d. On the line provided, type D:\9xME_LPT (where D is the

letter of your CD-ROM drive), and then click OK.

Windows 98

Windows 2000

a. The “Add New Hardware Wizard” window should appear on

the computer display. Click Next>. b. Select “Search for the best driver for your device.

(Recommended)” and then click Next>. c. Click the boxes as needed so that there is a check mark next

to “Specify a location:” (and NO check marks next to “Floppy

disk drives” and “CD-ROM drive”). d. Place the HP LaserJet 2200 CD in the CD-ROM drive. e. Under “Specify a location:”, type D:\9xME_LPT (where D is

the letter of your CD-ROM drive). Click Next>.

a. The “F ound New Hardw are Wizard” window shou ld appear on

the computer display. Click Next>. b. Select “Search for a suitable driver for my device

(recommended)” and then click Next>. c. Under “Optional search locations:”, click the locations as

needed so that there is a check mark next to “Specify a

location:” (and NO check marks next to “Floppy disk drives”

and “CD-ROM drives”). Click Next>. d. Place the HP LaserJet 2200 CD in the CD-ROM drive. e. Under “Copy manufacturer’s files from:”, type D:\2000

(where D is the letter of your CD-ROM drive) and then

click OK. f. The Wizard should display a window indicating that it has

found the driver; click Next>.

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Windows Millennium

a. The “Add New Hardware Wizard” window should appear on

the computer display. b. Select “Specify the location of the driver (Advanced)” and

then click Next>. c. Select “Search for the best driver for your device.

(Recommended)” and then click the boxes as needed so that

there is a check mark next to “Specify a location:” (and NO

check mark next to “Removable Media”). d. Place the HP LaserJet 2200 CD in the CD-ROM drive. e. Under “Specify a location:”, type

D:\9xME_LPT

(where D is

the letter of your CD-ROM drive). Click Next>.

Windows NT 4.0

Windows XP

Note

To install the software on Windows NT 4.0, you must have administrator privileges (on start and restart).

a. Place the HP LaserJet 2200 CD in the CD-ROM drive. b. When the welcome screen appears, follow the directions on

the screen. If the welcome screen does not appear: click

Start, click Run, type

D:\SETUP

(where D is the letter of your

CD-ROM drive), and then click OK. c. Click the button next to Install Printer.

At the time of this publication, Window s XP was not released. Please go to

http://www.hp.com/support/lj2200_xpinfo

for Windows XP

information and installation instructions.

3. Follow the instructions on the screen to install the software.

Before installation is complete, make sure that there is a check mark next to “Print a test page” (when the prompt appears).

In Windows 2000, if the “Found New Hardware Wizard” window reappears before installation is complete, click Cancel.

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4. Click Finish.

5. If you are prompted to restart your computer, click Yes. The test page should print after your computer restarts. If you are not prompted to restart your computer, a test page should print immediately. (If you have Windows NT 4.0 you do not need to restart your computer.)

Chapter 1 Printer Basics

6. If the test page printed corre ct ly, installation is complete. (If nothing prints or if the test page does not print correctly, see th e Troubleshooting Checklist.)

If You Connected a USB Cable

Note Windows 3.1x, 95, and NT 4.0 d o not support USB cable connections .

The following in structions are for computers running Windows 98, 2000, or Millennium. If you want to connect a USB cable to your Macintosh, see Macintosh Installation.

1. If your computer is off, turn it on now. Quit any open programs.

2. Follow the steps for your Windo ws version:

Windows 98

Windows 2000

a. The “Add New Hardware Wizard” window should appear on

the computer display. Click Next>.

b. Select “Search for the best driver for your device.

(Recommended)” and then click Next>.

c. Click the boxes as needed so that there is a check mark next

to “Specify a location:” (and NO check marks next to “Floppy

disk drives” and “CD-ROM drive”). d. Place the HP LaserJet 2200 CD in the CD-ROM drive. e. Under “Specify a location:”, type D:\98ME_USB (where D is

the letter of your CD-ROM drive). Click Next>.

a. The “F ound New Hardw are Wizard” window shou ld appear on

the computer display. Click Next>. b. Select “Search for a suitable driver for my device

(recommended)” and then click Next>. c. Under “Optional search locations:”, click the locations as

needed so that there is a check mark next to “Specify a

location:” (and NO check marks next to “Floppy disk drives”

and “CD-ROM drives”). Click Next>. d. Place the HP LaserJet 2200 CD in the CD-ROM drive. e. Under “Copy manufacturer’s files from:”, type D:\2000

(where D is the letter of your CD-ROM drive) and then

click OK. f. The Wizard should display a window indicating that it has

found the driver; click Next>.

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Windows Millennium

a. The “Add New Hardware Wizard” window should appear on

the computer display. b. Select “Specify the location of the driver (Advanced)” and

then click Next>. c. Select “Search for the best driver for your device.

(Recommended)” and then click the boxes as needed so that

there is a check mark next to “Specify a location:” (and NO

check mark next to “Removable Media”). d. Place the HP LaserJet 2200 CD in the CD-ROM drive. e. Under “Specify a location:”, type

D:\98ME_USB

(where D is

the letter of your CD-ROM drive). Click Next>.

Windows XP

Note

At the time of this publication, Window s XP was not released. Please go to

http://www.hp.com/support/lj2200_xpinfo

for Windows XP

information and installation instructions.

3. Follow the instructions on the screen to install the software.

Before installation is complete, make sure that there is a check mark next to “Print a test page” (when the prompt appears).

In Windows 2000, if the “Found New Hardware Wizard” window reappears before installation is complete, click Cancel.

4. Click Finish.

6. If the test page printed correctly , installation is complete. Clic k Yes when prompted to restart your computer. (If nothing prints or if the test page does not print correctly, see the Troubleshooting Checklist.)

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Chapter 1 Printer Basics

Software for Windows

Printer Drivers

Printer drivers access the printer’s features and allo w the computer to communicate with the printer. Choose a printer driver based on the way you use the printer.

z Use the PCL 6 driver to take full advantage of the printer’s

features. Unless complete back ward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.

z Use the PCL 5e driver if you need print results to look consistent

with those from older HP LaserJet printers. Certain features are not availab le in th is driver. (Do not use the PCL 5e driver provided with this printer with older printers.)

z Use the PS driver for compatibility with PS needs . Certain printer

features are not available in this driver.

Note The printer automatically switches between PostScript Level 2

emulation and PCL printer languages depending on the driver youhaveselected.

If you need help accessing your printer driver, see Accessing the Printer Driver.

Each printer driver has help screens that can be activated from the Help button, the F1 key, or a question mark symbol in the upper right corner of the printer driver (depending on the Windows operating system used). These help screens give detailed information about the specific driver. Printer driver help is separate from the software application help.

Note For driver only or Add Printer setup, see the Readme on the HP

LaserJet 2200 CD. F or Windows 3.1x, this is the only installation option available. See Windows 3.1x (driver only).

12 Chapter 1 Printer Basics

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Control Panel Simulator

The control panel simulator is a tool to help understand the control panel lights. When the lights on your control panel are lit up and you do not know what they me an, bring up the control panel simulator from the HP LaserJet 2200 progr am grou p or from the ele ctronic user guide, click on the lights that are lit up (click once for a solid light, click twice for a blinking light), and a description of the error will be displayed in the box below the lights.

Note

HP LaserJet Device Configuration

(Windows 9x/NT 4.0/2000/Millennium only)

Printer driver settings ov erride settings in the HP LaserJet Device Configuration, for those settings that appear in both places.

The HP LaserJet Device Configuration manages printer default settings. (Run a custom install to install the HP LaserJet Device Configuration.) It allows you to access many of the printer’s features, including:

Printing configuration reports, demo pages, PCL and PS font lists.

Selecting page setup defaults.

Choosing custom settings, such as jam recovery or tray locking.

Changing the language of the self test/configuration pages.

To access the HP LaserJet Device Configuration, see Accessing the HP LaserJet Device Configuration or HP LaserJet Utility.

The HP LaserJet Device Configuration performs many of the same tasks as HP Web JetAdmin. However, the HP LaserJet Device Configuration is supported only in Windows. In Windows NT 4.0 and Windows 2000 you can use either the HP LaserJet Device Configuration or HP Web JetAdmin. However, it is recommended that you use the HP LaserJet Device Configuration to manage printer default settings. (See HP Web JetAdmin for more information on HP Web JetAdmin.)

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Windows XP

At the time of this publication, Windows XP was not released. Please go to

http://www.hp.com/support/lj2200_xpinfo

information and installation instructions.

Chapter 1 Printer Basics

for Windows XP

Macintosh Installation

Note The Apple LaserWriter 8 driver must be installed to use the PPD.

Use the Apple LaserWriter 8 driver that came with your Macintosh. Before beginning installation, turn off virus protection.

1. Run the install program by placing the HP La serJet 2200 CD in the CD-ROM drive. The installation window will appear on the desktop.

2. Select the correct language and double-click the installer icon.

3. Follow the on-screen instructions.

Note The HP LaserJet 2200 CD contains software for many languages.

Once you select the installation language and doub le-click Install in the desired language, the installation screen will appear in that language.

4. To verify that the installation has been completed successfully, open a software application of your choice and open or create a simple document.

5. Make sure the correct printer name appears, and print the document.

6. If the document prints correctly, installation is complete. (If nothing prints or if the document does not print correctly, see th e Troubleshooting Checklist.)

If You Connected a USB Cable

1. Open Apple’s Desktop Printer Utility.

2. Select “Printer (USB)” and click OK.

3. Under USB Printer Selection, click Change.

4. Select the HP LaserJet 2200 pr in te r an d click OK.

5. Under “PPD” click Auto Setup.

6. Make sure you save your changes before you close the window.

14 Chapter 1 Printer Basics

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Software For Macintosh Computers

PostScript Printer Description Files (PPDs)

PPDs, in combination with the LaserWriter driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs is pro vided on the HP LaserJet 2200 CD.

HP LaserJet Utility

HP LaserJet Utility allows control over features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following:

Name the printer, assign it to a zone on the network, download

files and fonts, and change most of the printer settings. See the HP LaserJet Utility help.

From the computer, lock out functions on the printer to prevent

unauthorized access.

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Chapter 1 Printer Basics

Network Installation

The software on the HP LaserJet 2200 CD supports network installation with Novell NetWare 3.2, 4.x, and 5.x or a Microsoft network (except Windows 3.1x). For network installation on other operating systems, go to http://www.hp.com/support/net_printing.

Note The HP JetDirect print server included with the HP LaserJet 2200dn

or 2200dtn printer has a 10/100 Base-TX network port. If you need an HP JetDirect print server with another type of network port, see Accessories and Ordering Information, or contact y our local HP dealer .

Before You Install the Printer Software

z To make sure that the HP JetDirect print server is configured

correctly for the network, print the self test/configuration pages (when the printer’s Ready light is on, press and release the Go and Job Cancel buttons simultaneously). On the second page look for “HardwareAddress” followed by a 12-digit number. You may need this hardware address number to complete net work installation. (If the self test/configuration pages print in English, look for “Hardware Address” followed by a 12-digit number. The pages should print in the correct language for your printer after you complete the printer software installation. If the pages do not print in the correct language after the software is installed, see Printing Special Pages.)

z If you are installing the software on Windows NT 4.0, Windows

2000, or Novell NetWare, make sure you have administrator privileges.

Windows installation will walk you through the following:

z Connecting your printer to a Novell NetWare server. (Answer Yes

when prompted from the Novell Server Detected screen.)

z Connecting your printer to a networked Windows print server.

(Follow the “Client Setup” path from the Network Setup screen.)

z Connecting your printer directly to the network without going

through a print server. (Follow the “Server or Peer to Peer” path from the Network Setup screen.)

z Conn e c tin g your printer to a network, when you are not sure

which method is right for you. (Follow the “Help me to determine which setup is right for me” path from the Network Setup screen.)

16 Chapter 1 Printer Basics

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To Install the Printer Software

Note

The following instructions are for Windows co mputers only. If you connected a network cable to your Macintosh, see Macintosh Installation.

1. Place the HP LaserJet 2200 CD in the CD-ROM drive.

2. When the welcome screen appears, follow the directions on the screen. If the welcome screen does not appear: click Start, click Run, type drive), and then click OK.

3. Click the button next to Install Printer and then follow the instructions on the screen to install the software.

Before installation is complete, make sure that there is a check mark next to “Print a test page” (when the prompt appears).

In Windows 2000, if the “Found New Hardware Wizard” window reappears before installation is complete, click Cancel.

4. Click Finish.

5. If the test page printed corre ct ly, installation is complete. (If nothing prints or if the test page does not print correctly, see th e Troubleshooting Checklist.)

D:\SETUP

(where D is the letter of your CD-ROM

Note

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Networking the Printer using Windows Sharing

If the printer is directly connected to a computer using a parallel cable, you can share the printer on the network so other network users can print to it.

See your Windows docu mentation to enable Windows sharing. Once the printer is shared, install the printer software on all compute rs that need to share the printer.

Network computers running Windows 3.1x can access the shared printer, but the computer directly connected to the printer must be running Windows 9x, NT 4.0, 2000, or Millennium.

Chapter 1 Printer Basics

Software for Networked Computers

HP Web JetAdmin

HP Web JetAdmin is intended for printer management in commercial and enterprise networks. This browser-based software can be installed on a supported server platform.

The following systems are supported:

z Microsoft Windows NT 4.0 or Windows 2000 z HP-UX z Sun Solaris z Red Hat Linux z SuSE Linux

Once installed, HP Web JetAdmin allows any client PC with a supported web browser to administer the printer.

HP Web JetAdmin is not av ailab le on the HP LaserJet 2200 CD. If you have internet access, you can download HP Web JetAdmin software, obtain supporting documentation, and find the latest list of supported server platforms and web browsers at http://www.hp.com/go/webjetadmin.

Note The HP Web JetAdmin web site allo ws access to HP Web JetAdmin in

many languages.

Windows XP

At the time of this publication, Windows XP was not released. Please go to http://www.hp.com/support/lj2200_xpinfo for Windows XP information and installation instructions.

18 Chapter 1 Printer Basics

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How to Access HP Web JetAdmin

Once the HP Web JetAdmin software has been installed on the supported server platform, you can access HP Web JetAdmin in a supported web browser from a client workstation by entering one of the following URLs:

http://server.domain:port/

where server.domain is your server’s hostname and port is the port number that you entered during the installation (the default port is 8000). This information is available in the url.txt file, which is stored in the directory where HP Web JetAdmin is installed.

http://ipaddress:port/

where ipaddress is the IP address of the machine wher e HP W eb JetAdmin is located.

Note

For non-Windo ws operating systems, the settings in HP Web JetAdmin may not be overridden by the printer driver settings, if the features in HP Web JetAdmin do not exist in the printer driver. Printer driver settings override settings in HP W eb JetAdmin for those settings which appear in both places.

HP JetDirect Embedded Web Server

The HP JetDirect Embedded Web Server provides a solution for those who choose not to implement de vice management applications, such as HP Web JetAdmin.

With the HP JetDirect Embedded Web Server, you can access JetDirect print servers directly from a web bro wser (such as Netsca pe Navigator or Microsoft's Internet Explorer) without installing any software. You can use the Embedded Web Server to configure JetDirect print servers, or view status information for the JetDirect print server and the connected peripheral.

The JetDirect device is mapped to a unique URL and is accessible from a web browser using the JetDirect IP address or hostname (this can be bookmarked f or easy continued access to the Embedded We b Server’s hom e page).

Access the Embedded Web Server by going to: http://www.hp.com/go/jetdirect.

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Chapter 1 Printer Basics

Software Installation Tips

If you have internet access, you can download drivers from the World Wide Web or HP’s FTP servers. The driver web page is:

http://www.hp.com/cposupport/cspt/lj2200_spt/ (click on Downloads and Drivers)

If you do not have internet access or a CD-ROM drive, install the HP LaserJet 2100 driver off of your Windows operating system, or contact HP Customer Care (Service and Support).

Note If you install the HP LaserJet 2100 driver you will be able to print,

however, many of the features of the HP LaserJet 2200 will not be available.

How do I access printer features?

Some printer features, such as custom paper sizes and page orientation, may be available through your application settings. Use application settings, if available, because they override printer driver settings.

Access advanced printer features through your printer driver. See Software Features for instructions on using specific printer driver features.

What additional drivers and software upgrades are available to me?

The latest printer drivers and printing software for HP LaserJet printers are availab l e on the World Wide Web (http://www.software.hp.com). Check the “Readme” file f or addit ional release information.

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What other software is available to me?

See Printer Software for descriptions of the optional printing system software available for installation.

Note

Check the ReadMe file provided on the HP LaserJet 2200 CD for additional software included and supported languages. The most recent drivers, additional d rivers, and other softw are are av ailable from the Internet and other sources. If you do not have access to the Internet, see HP Customer Care (Service and Support) to obtain the most recent software.

For HP networking software solutions, see HP Customer Care at http://www.hp.com/support/net_printing.

How do I remove the printing software?

Windows

In Windows (excludes 3.1x), after installation, the Uninstaller in the HP LaserJet 2200/Tools program group allows y ou to select and remove any or all of the Windows HP printing system components.

Starting the Uninstaller:

1. Select Start and then Programs.

2. Choose HP LaserJet 2200 and then select Tools.

3. Choose Uninstaller.

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4. Click Next.

5. Select the HP printing system components you want to uninstall.

6. Click OK.

7. Follow the prompts.

Macintosh

To remove the printing software from your Macintosh, drag the HP LaserJet folder and PPDs to the trash can.

Chapter 1 Printer Basics

Control Panel Buttons

Job Cancel Button

Attention Light (red)

Ready Light (green)

Go Light (green) and Button

Button Usage

The printer has two buttons: JOB C

Job Cancel

Press JOB C control panel lights will cycle while the print job is cleared from both the printer and the computer, and then return to the ready state (Ready light on). This may take some time, depending on the size of the print job.

to cancel a job the printer is currently printing. The

ANCEL

and GO.

z If J

OB CANCEL

There is no undo function.

z If J

OB CANCEL

status lights will cycle, but nothing else will happen.

z Press G

unprinted data is still in the printer.

z Press G z Press G

state (Ready light on).

To identify and troubleshoot control panel light messages, see Troubleshooting Control Panel Messages, or use the control panel simulator (see Control Panel Simulator).

22 Chapter 1 Printer Basics

is accidentally pushed, the job must be reprinted.

is pushed when the printer is idle, the top panel

to resume printing when the printer is paused or when

to clear some printer errors.

to print a demo page. The printer must be in the ready

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Printing with the Fast Infrared Port

FIR Status Light

FIR Port

(Wireless Printing)

The fast infrared (FIR) port is located on the lower right corner of the printer. This port is compliant with the specifications determined by the Infrared Data Association (IrDA). On the right side of the FIR port is a status light that indicates when the port is active. The FIR port transmits data at speeds of up to 4 MB per second. When the IR connection is established, the FIR status light comes on. If the connection is broken, or when the print job is complete, the FIR status light goes off.

Note

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To use the FIR port, you need the following:

A computer or Personal Digital Assistant (PDA) equipped with an

IrDA-compliant IR port. An infrared port driver that allows printing from the computer

to the printer using the FIR port and the IrDA communication protocol.

A printer driver to generate data that the printer can print.

Check with your hardware or operating system manufacturer for the correct port driver.

Chapter 1 Printer Basics

Wireless Printing Instructions

1. Make sure the printer is in ready state (Ready light on).

2. Align an IrDA-compliant computer within 1 meter (3 feet) of the FIR port. Ensure that the ports are facing each other with no more than a 15° angle to either the left and right or above and below. Send the print job from the computer. The FIR status light will turn on when the connection has been made.

24 Chapter 1 Printer Basics

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Interface Ports

The HP LaserJet 2200 printer includes two interface ports: an IEEE-1284B parallel port and a USB port.

The HP LaserJet 2200dn and 2200dtn printers also include an HP JetDirect EIO print server card (J4169A) that includes a 10/100 Base-TX port. You can purchase an HP JetDirect EIO print server card for the other HP LaserJet 2200 series printer. See Accessories and Ordering Information, or contact your local HP dealer.

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Parallel port

(IEEE-1284B)

USB port

RJ-45 port

(EIO)

Chapter 1 Printer Basics

Accessories and Ordering Information

The following list of accessories was current at the time of printing. Ordering information and availability of the accessories may change during the life of the printer. F or the most current ordering inf ormation, go to http://www.hp.com/go/lj2200.

Accessories

Option Description or Use Part Number

Toner Cartridge

Toner cartridge UltraPrecise toner cartridge C4096A

Memory

Memory upgrades (DIMMs)

The HP LaserJet 2200 series printer comes with 8 MB of memory and can be expanded to 72 MB with the 2 available memory (DIMM) slots. (The HP LaserJet 2200dtn printer has 16 MB and one available DIMM slot.)

8 MB C7842A 16 MB C7843A 32 MB C7845A

26 Chapter 1 Printer Basics

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Accessories (continued)

Option Description or Use Part Number

Cable and Interface Accessories

Enhanced I/O cards HP JetDirect print server multi-protocol

EIO network cards:

z HP JetDirect 600N Ethernet

(10Base-T RJ-45 only)

z HP JetDirect 600N Ethernet

(10Base-T RJ-45, 10Base-2 BNC)

z HP JetDirect 610N Fast Ethernet

(10/100Base-TX RJ-45 only)

HP JetDirect Connectivity card for:

z USB, Serial, and LocalTalk

J3110A

J3111A

J4169A

J4135A

Parallel cables (IEEE-1284) 2-meter (6-foot)

USB cable 2-meter standard USB-compatible

3-meter (9-foot)

device connector

Paper Handling Accessories

: The printer supports either a 250-sheet or 500-sheet Tray 3, but not both.

Note

250-sheet Tray (Tray 3) and Feeder Unit

500-sheet Tray (Tray 3) and Feeder Unit

Tray (for Letter, Executive, Legal, A4, A5, B5 (ISO), B5 (JIS), and 8.5 by 13 inch paper sizes)

Tray (for Letter and A4 paper sizes) C7065A

C2950A C2951A

C6518A

C4793A

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Chapter 1 Printer Basics

Accessories (continued)

Option Description or Use Part Number

Media

HP Multi-purpose Paper HP brand paper for a variety of uses

(1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701.

HP LaserJet Paper Premium HP brand paper for use with

HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701.

HP LaserJet Transparency Letter (8.5 by 11 in.) transparency film

A4 (216 by 297 mm) transparency film

: For more information on media supplies, go to http://www.hp.com/ljsupplies.

Note

Supplementary Documentation

HP LaserJet Printer Family Print Media Guide

A guide to using paper and other print media with HP LaserJet printers.

M1120

J1124

92296T 92296U

5963-7863

28 Chapter 1 Printer Basics

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Accessories (continued)

Option Description or Use Part Number

Supplementary Documentation (continued)

hp LaserJet 2200 series printers User Guide

A printed copy of this user guide. English C7058-90956

Arabic C7058-90952 Czech C7058-90953 Danish C7058-90954 Dutch C7058-90955 Finnish C7058-90957 French C7058-90958 German C7058-90959 Greek C7058-90960 Hebrew C7058-90961 Hungarian C7058-90962 Italian C7058-90963 Korean C7058-90964 Norwegian C7058-90965 Portuguese Brazilian

C7058-90966 Polish C7058-90967 Russian C7058-90968 Simplified Chinese

C7058-90969 Slovak C7058-90970 Spanish Castilian C7058-90971 Swedish C7058-90972 Traditional Chinese

C7058-90973 Thai C7058-90974 Turkish C7058-90975 Vietnamese C7058-90976

hp LaserJet 2200 series printers Getting Started Guide

hp LaserJet 2200 series printers CD-ROM

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An additional copy of the getting started guide.

English, German, Dutch, French, Spanish Castilian, Italian, Portuguese Brazilian, Finnish, Swedish, Norwegian, Danish, Arabic, Turkish, Russian, Hungarian, Polish, Czech

English, Turkish, Russian, Hungarian, Polish, Czech, Hebrew, Greek, Slovak

English, Thai, Korean, Simplified Chinese, Traditional Chinese

C7058-90944 (English version)

C7058-60106

C7058-60108

C7058-60107

Chapter 1 Printer Basics

30 Chapter 1 Printer Basics

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Printing

Tasks

Overview

This chapter explains your printing options and gives comm on printing tasks:

Purchasing Paper and Other Media

Media Input Options

Loading Media into Tray 1

Loading Media into Tray 2 or Optional 25 0-sheet Tray 3

Loading Media into Optional 500-sheet Tray 3

Media Output Options

Printing Tasks

Canceling a Print Job

Software Features

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Chapter 2 Printing Tasks

Purchasing Paper and Other Media

HP LaserJet printers produce excellent print quality documents. You can print on a variety of print media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, overhead transparencies, and custom-sized media. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality.

To achieve the best possible print quality, use only high-quality, copier-grade paper. See Media Specifications for more details.

Note Always test a samp le of paper before purc hasing large quantities.

Your paper supplier should understand the requirements specified in the HP LaserJet Printer Family Print Media Guide. See Media Specifications for more information. For ordering information, see Supplementary Documentation, or go to http://www.hp.com/ljsupplies.

32 Chapter 2 Printing Tasks

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Media Input Options

Tray 2

Tray 1 (pull-down)

Optional Tray 3 (250 or 500-sheet Tray)

The printer comes with two paper trays. By default, the printer draws first from Tray 1. If Tray 1 is empty, the printer draws from Tray 2 (or optional Tray 3 if it is installed).

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Tray 1 Media Sizes

Tray 1 adjusts for sizes from 76 by 127 mm (3 by 5 in.) to a legalsize sheet, 216 by 356 mm (8.5 by 14 in.). Tray 1 should be used when printing:

Envelopes (see Printing on Envelopes)

Labels (see Printing on Labels)

Transparencies (see Printing on Transparencies)

Custom-sized media or cardstoc k (see Printing on Custom-Siz ed

Media or Cardstock) Postcards (see Printing on Custom-Sized Media or Cardstock)

Chapter 2 Printing Tasks

Tray 2 and Optional 250-sheet Tray 3 Paper Sizes

Tray 2 and optional 250-sheet Tray 3 have settings for the following paper sizes:

z A4 z A5 z B5 (ISO and JIS) z Letter z Legal z Executive z 8. 5 by 13 in.

See Loading Media into Tray 2 or Opt ional 250-sheet Tra y 3 to change the paper size. See Supported Sizes of P ap er f or sp ecific dimensions .

CAUTION Load only paper in Tray 2 or optional Tray 3. Other types of printable

media, such as labels or transparencies, may jam if printed from Tray 2 or optional Tray 3.

34 Chapter 2 Printing Tasks

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Optional 500-sheet Tray 3 Paper Sizes

The optional 500-sheet Tray 3 has settings for the following paper sizes:

Letter

See Loading Media into Optional 500-sheet Tray 3 to change the paper size. See Supported Sizes of Paper for specific dimensions.

CAUTION

Load only paper in optional Tray 3. Other types of printable media, such as labels or transparencies, may jam if printed from optional Tray 3.

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Chapter 2 Printing Tasks

Loading Media into Tray 1

Tray 1 (multi-purpose) holds up to 100 sheets of paper or up to 10 envelopes.

1 Open Tray 1 by pulling the front

cover down.

2 Slide out the plastic tray extender.

If the media being loaded is longer than 229 mm (9 in.), also flip open the additional tray extender.

3 Slide the paper width guides slightly

wider than the media.

4 Place media into the tray (short-

edge in, print-side up). The media should be centered between the paper width guides and under the tabs on the paper width guides.

5 Slide the paper width guides inward

until they lightly touch the media stack on both sides without bending it. Make sure the media fits under the tabs on the paper width guides.

36 Chapter 2 Printing Tasks

Note

Do not add media to Tray 1 while the printer is printing. This could cause a paper jam. Do not close the front door when the printer is printing.

For preprinted material, see Printing on Letterhead or Preprinted Forms.

For envelopes or labels, see Printing on Envelopes or Printing on Labels.

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Loading Media into Tray 2 or Optional 250-sheet Tray 3

Pull the desired tray out of the

printer and remove any paper. Move the side width guides out ward

to match the desired paper size. On the rear paper length guide,

press on the blue tab and adjust it so the pointer matches the desired paper size.

Continued on the next page.

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Chapter 2 Printing Tasks

4 Add the media and make sure it is

flat in the tray at all four corners. Keep the media below the height tabs on the paper length guide in the rear of the tray.

5 Push down on the metal paper lift

plate to lock it in place.

6 Slide the tray back into the printer.

Note

Whenever you remove a 250-sheet tray from the printer, always push down the metal paper lift plate before you put it back. The metal paper lift plate will release and lift the paper up when you push the tray into the printer.

38 Chapter 2 Printing Tasks

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Loading Media into Optional 500-sheet Tray 3

Note

The Optional 500-sheet Tray 3 supports only A4 and letter-size paper.

Pull the tray out of the printer and

remove any paper. To adjust for letter-size paper, pull

up on the rear stop, or to adjust for A4-size paper, push the rear paper stop down.

For letter-size paper, move the sid e

width guides outward as far as possible, or f or A4-siz e paper , mo ve the side width guides inward as far as possible.

Add the media and make sure that

it is flat in the tray. Keep the media below the hooks on the side and rear of the tray.

Slide the tray back into the printer.

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Chapter 2 Printing Tasks

Media Output Options

Top output bin

Rear output bin

The printer comes with two output bins. The top output bin is used when the rear output bin is closed. The rear output bin is used when the rear output bin is open.

Note When Tray 1 and the rear output bin are used together, they provide a

straight-through paper path for your print job.

40 Chapter 2 Printing Tasks

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Printing Tasks

Note

Printing speeds may be automatically reduced when printing special-sized media.

Printing on Envelopes

CAUTION

Before you load envelopes in Tray 1, make sure they are undamaged and are not stuck together. Never use env elopes with clasps, snaps, windows, coated linings, self-stick adhesives, or other synthetic materials. For more information, see Media Specifications.

Open Tray 1 by pulling the front

cover down. Open the rear output bin by pulling

down on the top section of the bin. Slide out the extender until it extends fully.

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Note

Using the rear output bin reduces envelope curl.

Slide the width guides on Tray 1

outward slightly wider than the media.

Continued on the next page.

Chapter 2 Printing Tasks

4 Place the envelopes into the tray

short-edge in, print-side up. The stamp end must enter the printer first.

5 Slide the w idt h gu ide s inward until

they lightly touch the en velope stack without bending it. The envelopes should be centered between the paper guides and under the tabs on the paper width guides.

Note

If the envelope has a flap on the short edge, this edge must enter the printer first.

You may experience some paper jams when using any media with a length less than 178 mm (7 in.). This may be caused by paper that has been a ffected by environmental con ditions. For optimum performance, make sure you are storing and handling the paper correctly (see Printing and Paper Storage Environment). Using media from another manufacturer may also help.

42 Chapter 2 Printing Tasks

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Printing on Labels

Label Orientation (Print-side up, top in)

Note

Only use labels recommended for laser printers. See Media Specifications for more details.

Print labels from Tray 1.

Load labels print-side up.

Use the rear output bin for labels.

Remove label sheets from the output bin as they are printed to

prevent them from sticking together.

CAUTION

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Do not use labels that are separating from the backing sheet or

are wrinkled or damaged in any way. Do not use label sheets with the backing sheet exposed or

partially used label sheets. Do not feed a sheet of labels through the printer more than

once. The adhesive backing is designed for one pass through the printer.

If a sheet of labels becomes jammed in the printer, remove the toner cartridge and then see Clearing Paper Jams to remove the jammed labels.

Chapter 2 Printing Tasks

Printing on Transparencies

Only use transparencies recommended for use in HP LaserJet printers, such as HP transparency film. For ordering information, see HP LaserJet Transparency. For transparency specifications, see Transparencies.

z Print transparencies from Tray 1. z Use the top output bin to reduce curling (this is for transparencies

only; for other media use the rear output bin to reduce curling).

z To prevent transparencies from sticking together, remove any

transparencies in the output bin as they are printed.

z Place transparencies on a flat surface after removing them from

the printer.

z In the printer driver select Optimize for: and choose

transparencies in the drop-down box (see Optimizing for Media Types). For non-Windows operati ng syst ems, this feature may be available through HP Web JetAdmin (see HP Web JetAdmin).

z For Macintosh, go to the HP LaserJet Utility, and choose

transparencies.

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Printing on Custom-Sized Media or Cardstock

Postcards, 3 by 5 in. (index) cards, and other custom-sized media can be printed from Tray 1. The minimum media size is 76 by 127 mm (3 by 5 in.) and the maximum media size is 216 by 356 mm (8.5 by 14 in.).

Note

You may experience some paper jams when using any media with a length less than 178 mm (7 in.). This may be caused by paper that has been affected b y environmen tal conditions. F or optimum perf ormance, make sure you are storing and handling the paper correctly (see Printing and Paper Storage Environment). Using media from another manufacturer may also help.

Custom-Sized Media and Cardstock Guidelines:

Always insert the short-edge first into Tray 1. If you want to print

in landscape mode, make this selection through your software. Inserting pa p er long -e dg e first may cause a paper jam.

Use the rear output bin to reduce curl.

Do not print on media smaller than 76 mm wide (3 in.) or 127 mm

(5 in.) long. In your software application, set margins at least 6.4 mm (.25 in.)

away from the edges of the media.

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See Media Specifications for more inf ormation.

Chapter 2 Printing Tasks

Printing on Both Sides of Paper (Duplexing)

The HP LaserJet 2200d, 2200dt, 2200dn, and 2200dtn printers can automatically print on both sides of paper. This is called duplexing or two-sided printing. (The HP LaserJet 2200 printer supports manual duplexing.)

The duplexer supports letter, A4, 8.5 x 13, and legal paper sizes. If you want to dup lex paper other than the supported sizes or weigh ts

(for example, paper heavier than 105 g/m you will hav e to go to the printer and reinsert the paper manually after the first side has printed. You will also have to reinsert the paper manually if you select Straight Paper Path in your printer driver. Follow the instructions in the driver.

CAUTION Do not print on both sides of labels, transparencies, or vellum.

Damage to the printer and paper jamming might result.

Automatic Duplexing (Printing Both Sides of Paper)

To print on both sides of paper, ma ke th e selection from y our soft ware application or printer driver (select Print on Both Sides from the Finishing tab). For non-Wind ows operating systems, this feature may be availab le thr ough HP Web JetAdmin (see HP W eb JetAdmin ).

(28 lb) or very thin paper),

Note When using the built-in duple xer , the paper you are printing will partially

come out of the top output bin. Do not grab the paper until duplexing is complete.

Note For automatic duple xing, the duplex er will not function if the rear output

bin is open.

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Manual Duplexing (Printing Both Sides of Paper)

Tray 1

All other trays

The duplexer prints the second side of paper first. Paper needs to be oriented as shown in the illustration below.

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For Tray 1, load the first side facing down with the bottom,

short edge toward the printer. For all other trays, load the first side facing up with the top,

short edge toward the printer.

To print on both sides of paper, make the following selections in your software application or printer driver:

1. In the Configure tab, select "Allow Manual Duplex."

2. In the Paper tab, select "Print on Both Sides."

3. Select a duplexing option for your print job from these options:

• Flip Page Up

• Straight Paper Path

• Booklet Printing

Chapter 2 Printing Tasks

Layout Options for Printing Both Sides of Paper

1. Flip Pages Up (long-edge landscape)

4. Flip Pages Sideways (long-edge portrait)

3. Flip Pages Up (short-edge portrait)

2. Flip Pages Sideways (short-edge landscape)

The four print orientation options a re sho wn belo w. These options are available when Print on Both Sides is selected from the Finishing tab in the printer driver.

Note For non-Windows operating systems, this feature may be available

through HP Web JetAdmin (see HP Web JetAdmin).

1. Flip Pages Up (long-edge landscape)

2. Flip Pages Sideways (short-edge landscape)

3. Flip Pages Up (short-edge portrait)

4. Flip Pages Sideways (long-edge portrait)

48 Chapter 2 Printing Tasks

This layout is often used in accounting, data processing, and spreadsheet applications. Every other printed image is oriented upside-down. Facing pages are read continuously from top to bottom.

Each printed image is oriented right-si de up. Facing pages are read from top to bottom on the left page, then from top to bottom on the right page.

This layout is often used with clipboards. Every other printed image is oriented upside-down. Facing pages are read continuously from top to bottom.

This is the default and most common layout, with every printed image oriented right-side up. Facing pages are read from top to bottom on the left page, then from top to bottom on the right page.

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Printing on Letterhead or Preprinted Forms

Note

This section describes letterhead or preprinted forms orientation fo r single-sided printing. For duplex (two-sided printing) orientation, see paper orientation for Printing on Both Sides of Paper (Duplexing).

Tray 1 letterhead orientation:

the printer.

print-side up, top-edge toward

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T ra y 2 or opt ional 250- or 500-sheet Tray 3 letterhead orientation:

print-side down, top-edge to ward you.

Chapter 2 Printing Tasks

Note Do not use letterhead paper that is printed with lo w-temperature

inks, such as those used in some types of thermography. Do not use raised or embossed letterhead. The printer uses heat and pressure to fuse toner to the paper. Make

sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperat ure (200° C or 392° F for

0.1 second).

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Canceling a Print Job

A print job can be stopped from a software application, a p rint queue , or the J

OB CANCEL

If the printer has not started printing , fi rs t try to cancel the job within the software application that sent the print job.

If the print job is waiting in a print queue or print spooler such as

the Printers group in Windows 95 or Print Monitor in Mac, delete the job there.

If the print job is already printin g, press th e printer J

button. The printer will finish printing any pages that are already moving through the printer and delete the rest of the print job.

If the control panel status lights contin ue to cycle a fter a job has b een canceled, the computer is still sending the job to the printer. Either delete the job from the print queue or wait until the computer has finished sending data (the printer will return to the ready state, with the Ready light on).

Job Cancel Tips

button.

OB CANCEL

Pressing JOB C

cancels only the current job in the printer. If

ANCEL

more than one print job is in printer memory, J pressed once for each job.

OB CANCEL

must be

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Chapter 2 Printing Tasks

Software Features

This section lists the common printing features that are contr olled through the printer software.

Note For non-Windows operating systems, some of these features are

available through HP Web JetAdmin (see HP Web JetAdmin).

Features in the Printer Driver

Some printer drivers do not support all printer features. Use the PCL 6 printer driver to take full advantage of all the printer’s features, including:

z Using the Printer Driver Help

(Windows Only)

z Creating and Using

Watermarks

z Printing Multiple Pages on

One Sheet of Paper (N-up Printing)

z Setting a Custom Paper Size z Restoring Default Printer

z Creating and Using Quick

Sets

z Using EconoMode or Draft

Printing

z Choosing Print Quality

Settings

z Using Reduce/Enlarge

Options

z Sele ctin g a Paper Source

z Optimizing for Media Types

Driver Settings

z Printing on Different P aper for

the First Page

z Printing on Both Sides of

Paper (Duplexing)

z R esolu tio n Optio ns : (to

maximize print quality and speed)

Accessing the Printer Driver

After installation, you can access the printer driver through the operating system or from your software application. Although access to the printer driver may vary from one software application to another, the printer driver can usually be accessed from the File menu (choose Print or Print Setup).

Note The method for accessing a printer driver is the same, no matter which

printer driver you are using.

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Accessing the Driver

Operating System

Temporarily Change Settings (from a software application)

Change Default Settings (across all applic ations)

Windows 9x/NT 4.0/2000 From the File menu, click Print, and

Windows XP At the time of this publication, Windows XP was not released. Please go

Windows 3.x From the File menu, clic k Print, click

Macintosh LaserWriter 8.3

Macintosh LaserWriter 8.4 and higher

then click Properties. (The actual steps can vary; this is the most common method.)

http://www.hp.com/support/lj2200_xpinfo

information and installation instructions.

Printers, and then click Options. (The actual steps can vary; this is the most common method.)

From the File menu, select Print, and click Options.

From the File menu, select Print. Click the pop-up for options you wish to change.

Click the Start button, point to Settings, and then click Printers. Right-click the printer icon, and choose Properties. Many of the features in NT 4.0 printer drivers are also located on the Document Defaults menu. Many of the f eatures in Windows 2000 printer drivers are also located on the Printing Preferences menu.

for Windows XP

From the Windows control panel, double-click Printers, highlight the printer, and click Setup.

From the File menu, select Print, and click Options. Click Save to save your changes.

From the File menu, select Print. Click the pop-up for options you wish to change. Click Save to save your changes.

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Using the Printer Driver Help (Windows Only)

Each printer driver has help screens that can be activated from the Help button in the printer driver. These help screens give detailed information about the specific driver being used. Printer driver help is separate from the software application help.

Chapter 2 Printing Tasks

Creating and Using Watermarks

The Watermark options allow you to specify that text be placed “underneath” (in the background) of an existing document. For example, you may want to have large gray letters reading “draft” or “confidential” placed diagonally across the first pa ge or all pages of a document. For Windows, access the Watermark options from the Effects tab in your printer driver. For Macintosh computers, access the Watermark options from the watermark/overlay drop-down menu in your printer driver.

Note If you are using Windows NT 4.0 or Windows 2000, you must have

administrator privileges to create watermarks.

Printing Multiple Pages on One Sheet of Paper (N-up Printing)

You can select the number of pages you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages will appear decreased in size and arranged on the sheet. You can specify up to 9 pages. Access N-up printing from the Finishing tab in your printer driver.

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Setting a Custom Paper Size

Use the Custom Paper feature to print on paper sizes other than standard sizes. Access the Custom Paper feature from the Paper tab in your printer driver.

For Macintosh computers, go to File Menu, select Page Setup, and from the Page Attributes drop down menu, select Custom Page Size. Click New to create a named custom page size. The new custom page will automatically be added to the Page Size menu in Page Setup.

Creating and Using Quick Sets

Quick Sets allow you to save the current driver settings (for example,page orientation, n-up printing or paper source) for reuse. For convenience, Quick Sets can be selected and saved from most printer driver tabs. You can also restore printer driver default settings by selecting Defaults from the Quick Sets drop-down list. Access Quick Sets from the Finishing tab in your printer driver.

Note

If you are using Windows NT 4.0 or Windows 2000, you must have administrator privileges to save Quick Sets.

Using EconoMode or Draft Printing

EconoMode (or draft printing) allows the printer to use less toner on each page. Selecting this option may extend the life of your toner cartridge and reduce your cost per page, but will reduce print quality. Access EconoMode from the Finishing tab in your printer driver.

For non-Windo ws oper at ing systems, this feature is availab le throu gh HP Web JetAdmin (see HP Web JetAdmin).

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Chapter 2 Printing Tasks

Choosing Print Quality Settings

If you need advanced print quality, you can choose custom settings. Access the print quality settings from the Finishing tab in your printer driver.

Resolution Options:

z Best Quality - ProRes 1200 for the best print quality. z Faster Printing - FastRes 1200, alternate resolution for complex

graphics or faster output.

z Custom - Allows you to specify print quality settings.

Note Changing resolution may change the formatting of your text.

Using Reduce/Enlarge Options

Reduce/Enlarge options allow you to scale y our document to a percent of its normal size. You can also choose to scale your document to fit on any size of paper supported by the printer. Access Reduce/Enlarge options from the Effects t ab in your printer driver.

Selecting a Paper Source

If your application supports printing paper by source, make the selections from your application. Application settings override printer driver settings. To select a paper source from yo ur printer driver, access Source from the Pape r tab . F or Macintosh computers, select a paper source from the General options in your printer driver.

Optimizing for Media Types

If you are printing on thin or heavy paper, transparencies, or labels, optimize the printer for these media types. Access the optimizing feature from the Paper tab in your printer driver. For Macintosh computers, access the optimizing feature from the General options in your printer driver .

Note For non-Windows operating systems, this feature may be available

through HP Web JetAdmin (see HP Web JetAdmin).

Restoring Default Printer Driver Settings

To restore default printer driver settings, click Defaults in the Quick Sets box of your printer driver.

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Printing on Different Paper for the First Page

Printing on different paper for the first page of a print job is available only with the HP PCL 6 printer driver and the Macintosh LaserWriter driver. Access this feature from the Paper tab in your printer driver. For Macintosh computers, access this feature from the General options in your printer driver.

Some applications may also have this feature. Check with the application’s hel p .

Note

The paper size for all pages of the print job must be the same in the driver. However, if the application supports printing on different paper for the first page, the settings in the application will override the driver.

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Chapter 2 Printing Tasks

Features in the HP LaserJet Device Configuration and HP LaserJet Utility

The HP LaserJet Device Configuration and the HP LaserJet Utility give you access to a variety of features.

Note Settings in the printer driver and software application override printer

settings made in the configuration utility . (Software application settings override printer driver settings.)

Accessing the HP LaserJet Device Configuration or HP LaserJet Utility

Windows

1. Select Start and then Programs.

2. Choose HP LaserJet 2200 and then select Tools.

3. Choose HP LaserJet Device Configuration.

Macintosh

1. Open the HP LaserJet folder.

2. Double-click on HP LaserJet Utility.

3. Select Printer.

4. Choose Settings to modify the printer defaults.

Configuration Report

Prints a list of the printer’s current settings, available resources, and installed options.

Demo Page

Print this page to quickly check that the printer is set up and printing correctly.

PCL Font List

Prints a list of all available PCL and PCL-XL fonts that are currently installed in the printer including any DIMM (dual in-line memory module) or permanently downloaded fonts.

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Language

Click the down arrow, then select the language (for e xample; English, French, German) that you want used in device generated reports, such as the configuration report and the demo page.

Tray Lock

Tray Lock is a feature that allows you to “lock” a tray so that the only time the printer will draw from that tray is when it is specifically requested, or if a tray override was requested and all unlocked trays are empty. This is useful when you want to put special paper in a tray, such as letterhead. For example, if you are using “First A vailable Tray,” for the paper source and you lock Tray 1, the printer will only draw from the remaining trays, either Tray 2 or optional Tray 3, if it is installed. You can still print from the locked tray, but you must specify the source. See Selecting a Paper Source.

Note

The feature will not allow you to lock all the trays. One tray must be “unlocked.”

Windows

1. Run the HP LaserJet Device Configuration or HP Web JetAdmin.

2. From the Tra y Setup tab, select the tray you wish to lock.

Macintosh

For Macintosh computers, this setting is available in the HP LaserJe t Utility. (See Accessing the HP LaserJet Device Configuration or HP LaserJet Utility).

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Chapter 2 Printing Tasks

Printing by Size of Paper

Note For printing by type of paper, see Tray Lock.

You can configure the printer to select paper by siz e (such as lette r or A4), as opposed to source (a paper tray).

If you frequently use several different sizes of paper, once trays are set up correctly using the HP LaserJet Device Conf iguration, you do not have to check which size is loaded in each tray before you print.

To print by size of paper, do the following:

1. Be sure to adjust and load the trays correctly. (See the sections on loading paper, starting with Loading Media into Tray 1.)

2. From the Tra y Setup tab in th e HP LaserJet De vice Conf iguration, select the paper size for each tray.

3. From the software or printer driver, select the desired size of paper. From a Windows application, click File and select Page Setup (software) or click File an d select Print and then Properties (printer driver).

Note The size settings may also be configured from HP Web JetAdmin.

See HP Web JetAdmin. Settings in the printer driver and software application override printer

settings made in the configuration utility . (Software application settings override printer driver settings.)

Save Settings to a File

This feature allows the current device settings to be easily saved to a file and later restored if desired. Click this button to sa ve the currently displayed settings on all of the tabs to a file.

Retrieve Settings from a File

Click this button to retrieve a set of previously stored device settings from a file. After retrieving these settings, click OK or Apply to update all of the settings on the device wit h the retrieved values.

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Printer Tips and

Maintenance

Overview

This chapter provides suggestions for high-quality and economical printing. It also lists special maintenance tasks for the toner cartridge and the printer .

Managing the UltraPrecise Toner Cartridge

Redistributing the Toner

Cleaning the Printer

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Chapter 3 Printer Tips and Maintenance

Managing the UltraPrecise Toner Cartridge

HP Policy on Non-HP Toner Cartridges

Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new, refilled, or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality.

Toner Cartridge Storage

Do not remove the toner cartridge from its package until you are ready to use it. The shelf life of a cartridge in an unopened package is approximately 2.5 years. The shelf life of a cartridge in an opened package is approximately 6 months.

CAUTION To prevent damage to the toner cartridge, do not expose it to light for

more than a few minutes.

Toner Cartridge Life Expectancy

The life of the toner cartridge depends on the amount of toner that print jobs require. When printing te xt at 5% co v er age , an HP LaserJet 2200 series toner cartridge lasts an average of 5,000 page s. This assumes the print density is set to 3 and EconoMode is off. (These are the default settings.)

Recycling Toner Cartridges

To install a new HP toner cartridge and recycle the used cartridge, follow the instructions included in the new toner cartridge box.

See HP LaserJet Printing Supplies for more information on recycling toner cartridges.

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Redistributing the Toner

When toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve print quality by redistributing the toner. The following procedure may allow you to finish the current print job before replacing the toner cartridge.

Open the top cover.

Remove the toner cartridge from

the printer.

WARNING!

Avoid reaching too far into the printer. The adjacent fusing area may be hot!

CAUTION

To prevent damage, do not expose the toner cartridge to light for more than a few minutes.

Rotate the toner cartridge and

gently shake from side to side to redistribute the toner . (Do not tip the cartridge on end, or it might leak.)

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CAUTION

If toner gets on your clothing or hands, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.)

Continued on the next page.

Chapter 3 Printer Tips and Maintenance

4 Reinsert the toner cartridge into the

printer and close the top cover.

If the print remains light, install a new toner cartridge. (Follow the instructions provided with the new toner cartridge.)

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Cleaning the Printer

To maintain print quality, follow the cleaning procedure on the following pages every time the toner cartridge is changed or whenever print quality problems occur. As much as possible, keep the printer free from dust and debris.

Clean the outside of the printer with a lightly water-dampened

cloth. Clean the inside with a dry, lint-free cloth.

CAUTION

Do not use ammonia-based cleaners on or around t he printer. While cleaning the printer , be careful not to touch the tr a nsfer roller (located underneath the toner cartridge). Skin oils on the roller can cause print quality problems.

Using the Printer Cleaning Process

During the printing process, paper, toner and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems such as toner spec ks or smearing. This printer has a cleaning mode that can correct and prevent these types of problems.

Engine Cleaning

This process uses a transparency from Tray 1 to remove dust and toner from the paper path. Use this process if toner specks or dots appear on printouts. This process will provide a blank page which should be discarded.

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Chapter 3 Printer Tips and Maintenance

Note For best results, use a transparency during this process. If a

transparency is not available, use copier grade paper and not bond or rough paper.

Note During the engine cleaning process, the printer pulls the transparency

into the printer and then stops. This is not a jam. The transparency will be slowly stepped through the printer to complete the engine cleaning.

To Start Engine Cleaning

1. Make sure the printer is turned on and in the ready state. Load a transparency in Tray 1.

2. Press and hold the G

3. Release the G until the cleaning process has completed.

Note If the G

page rather than perform the cleaning process.

4. Discard the blank page produced from the engine cleaning process.

button for 10-12 seconds.

button. The lights will cycle from front to back

button is not held long enough, the printer will print a demo

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Internal Cleaning Procedure

Over time, particles of toner and paper will begin to accumulate inside the printer. This may cause print quality problems during printing. Cleaning the printer will eliminate or reduce these problems.

WARNING!

Before cleaning the printer, turn the printer off and unplug the power cable.

Open the top cover.

Remove the toner cartridge.

CAUTION

To prevent damage, do not expose the toner cartridge to light. Place a piece of paper over th e top of the toner cartridge to shield it while it is out of the printer.

With a dry, lint-free cloth, wipe any

residue from the paper path area and the toner cartridge cavity.

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Replace the toner cartridge

and close the top cover. Plug in the power cable, and turn the printer on.

Chapter 3 Printer Tips and Maintenance

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Problem

Solving

Overview

This chapter helps you troubleshoot printer problems in the following areas:

Troubleshooting Checklist

Troubleshooting General Printing Problems

Printing Special Pages

Clearing Paper Jams

Solving Print Quality Problems

Wireless Printing Problems

Troubleshooting Control Panel Messages

Secondary Light Patterns

Network Printing Problems

Common Windows Problems

Common Macintosh Problems

Troubleshooting PostScript (PS) Errors

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Chapter 4 Problem Solving

Troubleshooting Checklist

If the printer is not responding prope rly, complete the following checklist in order. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Troubleshooting Checklist

Make sure the printer Ready light is on.

Press G demo page to verify that the printer is feeding paper correctly.

Check the demo page to see if it printed correctly.

to print a

If no lights are on, check the power cord connections. Check the power switch. Check the power source by plugging into another outlet.

If other lights are on, go to Troubleshooting Control Panel Messages or use the control panel simulator.

If a demo page does not print, check the paper supply in Tray 2 or Tray 3.

Check for paper left in the duplexer. See Duplexer Area for instructions on clearing paper from the duplexer.

If the page jams in the printer, go to Clearing Paper Jams.

If the printer prints, but the status lights are blinking, go to Troubleshooting Control Panel Messages or use the control panel simu l a to r.

If there is a print quality problem, go to Solving Print Quality Problems.

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Troubleshooting Checklist (co ntinued)

Print a short document from a software application to verify the computer and printer are connected and are communicating correctly.

If completing the checklist did not diagnose the problem with the printer, check the following troubleshooting sections:

If the page does not print, check the cable connection between the printer and computer. Make sure you are using the proper cable.

Check the print queue or print spooler (print monitor in Mac) to see if the printer has been paused.

V erify that you ha v e installed the HP LaserJet 2200 series printer driver.

Check the software application to make sure you are using an HP LaserJet 2200 series printer driver and port.

If the page is interrupted during printing, go to Troubleshooting General Printing Problems.

Troubleshooting General Printing Problems Wireless Printing Problems Troubleshooting Control Panel Messages Secondary Light Patterns Network Printing Problems Common Windows Problems Common Macintosh Problems Troubleshooting PostScript (PS) Errors Printing Special Pages

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Chapter 4 Problem Solving

Troubleshooting General Printing Problems

Symptom Possible Cause Solution

Printer selects media from the wrong tray.

Printer does not pull paper from Tray 2 or Optional Tray 3.

The tray selection in the software application may be incorrect.

The configured size does not match the size of the media loaded in the tray.

The rear paper length guide is set incorrectly (Tray 2 or Optional 250-sheet Tray 3).

The rear paper stop is set incorrectly (Optional 500-sheet Tray 3).

For many software applications, the paper tray selection is found under the Page Setup menu within the application.

Remove any media in other trays to make the printer select from the desired tray.

For Macintosh, use the HP LaserJet Utility to change the priority of the tray.

Change the configured size to match the size of the media loaded in the tray through the printer driver or the HP LaserJet Device Configuration (Windows users). For non-Windows users, configure the size through HP Web JetAdmin.

To properly set the rear guides, see Loading Media into Tray 2 or Optional 250sheet Tray 3 or Loading Media into Optional 500-sheet Tray 3.

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Troubleshooting General Printing Problems (continued)

Symptom Possible Cause Solution

Print job is extremely slow. The job may be very complex.

The maximum speed of 19 pages-per-minute (letter-size paper, or 18 ppm with A4-size paper) cannot be exceeded even when more memory is added.

Printing speeds may be automatically reduced when printing special-sized media.

In the printer driver, Optimize for: is set to cardstock, heavy, rough or bond paper.

Reduce the complexity of the page or try adjusting the print quality settings. If this problem occurs frequently , add memory to the printer.

In the printer driver, set Optimize for: to plain paper. See Optimizing for Media Types. Choose

Settings, Printers

on the icon and select

Defaults Properties

Select the Paper tab and set Optimize for: to plain paper.

Note

for: to plain, the print job will print faster . Ho we ver , if you are using heavy media, for best results leave Optimize for: set to heavy even though it may print slower.

(Windows NT) or

(Windows 9x).

: If you change Optimize

Start

, right click

Set

Print job prints on both sides of the paper.

Pages print, but are totally blank.

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Duplex may be selected in the printer driver.

The sealing tape may still be in the toner cartr i dge.

The file may have blank pages.

Chapter 4 Problem Solving

See Accessing the Printer Driver to find out how to access your printer driver or refer to your online help.

Remove the toner cartridge and pull out the sealing tape. Re-install the toner cartrid ge. Check the printer by pressing

to print a demo page.

Check file to make sure that it does not contain blank pages.

Troubleshooting General Printing Problems (continued)

Symptom Possible Cause Solution

The printer prints, but the text is wrong, garbled, or incomplete.

The printer cable is loose or defective.

The printer is on a network or sharing device and is not receiving a clear signal.

The wrong driver was selected in the software.

The software application is malfunctioning.

The operating system is malfunctioning.

Disconnect the printer cable and reconnect it. Try a print job you know works. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new cable.

Disconnect the printer from the network and attach it directly to a computer with a parallel or USB cable. Print a job that you know works.

Check the software’s printer selection menu to make sure that the HP LaserJet 2200 is selected.

Try printing a job from another application.

If printing from Windows (any version), e xit to a DOS prom pt and verify functionality with the following command: At a C:\prompt, type

Dir LPT1

then press enter. (This assumes the printer is connected to LPT1). If the Go light comes on, press the G

button to print and eject the page. If the page prints correctly, then the operating system is malfunctioning.

The printer does not respond when “print” is selected in the software.

The printer may be in manual feed mode (Attention light blinking and Go light on).

74 Chapter 4 Problem Solving

Add paper to Tray 1 if empty. If paper is already added, press

and release the G

button.

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Troubleshooting General Printing Problems (continued)

Symptom Possible Cause Solution

The printer does not respond when “print” is selected in the software (continued).

. The software for the printer is

The cable between the computer and the printer is not connected properly.

The printer cable is defective. If possible, attach the cable to

The wrong printer was selected in the software.

There may be a paper jam. Clear any paper jams, paying

not configured for the printer port.

Disconnect and reconnect the cable.

another computer and print a job you know works. You may also try using a different cable.

Check the software printer selection menu to make sure that the HP LaserJet 2200 is selected.

careful attention to the duplexer area. See Clearing Paper Jams.

Check the software’s printer selection menu to make sure it is accessing the correct port. If the computer has more than one port, make sure the printer is attached to the correct one.

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The printer is on a network and is not receiving a signal.

The printer is not receiving power .

Disconnect the printer from the network and attach it directly to a computer with a parallel or USB cable. Reinstall the printing software. Print a job you know works. Clear any stopped jobs from the print queue.

If no lights are on, check the power cord connections. Check the power switch. Check the power source.

Chapter 4 Problem Solving

Troubleshooting General Printing Problems (continued)

Symptom Possible Cause Solution

The printer does not respond when “print” is selected in the software (continued).

Paper curls when exiting the printer.

The printer is malfunctioning. Check the lights on the printer

to determine if the printer is indicating an error. See Troubleshooting Control Panel Messages or use the control panel simulator.

The paper curls when exiting the top output bin.

Open the rear output bin to allow the paper to exit in a straight path through the printer.

Turn over the paper that you are printing on .

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Printing Special Pages

There are special pages within the memory of the printer that will help you to diagnose and learn about problems with your printer.

Note

If your printer’s language was not automatically or correctly set during installation, and you do not have the HP LaserJet Device Configuration, you can set the language manually. Place the HP LaserJet 2200 CD in the CD-ROM drive and from a DOS prompt type: [

copy x:\DOS\french.pjl LPT1

drive,

french

printer is connected to.

is your desired language, and

], where x is your CD-ROM

is the port your

LPT1

Demo Page

To print the demo page, press the GO button when the printer is ready (Ready light is on).

Self Test/Configuration Page

The self test/configuration page lists many of the current settings and properties of the printer. To print the self test/configuration page, press and release the G when the printer is ready (Ready light is on). If you have an EIO print server card installed, a second page, the JetDirect Page, will print listing all of the HP JetDirect information.

The demo and self test/configuration pages can also be printed from the HP LaserJet Device Configuration Reports page.

and JOB C

buttons simultaneously

ANCEL

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Cleaning Process

The printer has an Engine cleaning process that cleans internal areas including the paper path area. The Engine cleaning process produces a blank page that should be discarded. See Using the Printer Cleaning Process.

Font List

To print a font list, use either the HP LaserJet Device Configuration (Windows) or the HP LaserJet Utility (Macintosh).

Chapter 4 Problem Solving

Clearing Paper Jams

Occasionally, paper can become jammed during a print job. Some of the causes include:

z Paper trays loaded improperly or overfilled. z Tray 2 or optional Tray 3 is removed during a print job. z Top cover is opened during a print job. z Media that does not meet HP specifications is used. See Media

Specifications.

z Media that is outside of the supported size range is used.

See Media Specifications.

Find and remove the jammed paper using the instructions on the following pages. If the location of the paper jam is not obvious, look first in the toner cartridge area.

Note Be sure to remove all to rn pieces of paper left in the printer.

Paper jams can occur at four locations:

z Toner Cartridge Area. z Tray 2 or Optional Tray 3 Paper Feed Area. z Output Areas. z Duplexer Area

Note Loose toner may remain in the printer after a paper jam. This should

clear after a few sheets have printed. See Loose Toner.

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Toner Cartridge Area

Open the top cover.

CAUTION

Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.)

Remove the toner cartridge.

CAUTION

To prevent damage, do not expose the toner cartridge to light for more than a few min utes. Place a piece of paper o ver the top of the toner cartridge to shield it while it is out of the printer.

Carefully lift up the registration

plate (A). If the leading edge of the paper (B) is visible, gently pull the paper toward the rear of the printer to remove it from the printer.

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Continued on the next page.

Chapter 4 Problem Solving

Note

If the paper is too difficult to remove or has already entered the output area, remove the jam as described in Output Areas.

4 When the jammed paper has been

removed, gently flip down the registration plate. Replace th e toner cartridge and shut the top cover.

Note

If the toner cartridge is difficult to reinstall, make sure the registrat ion plate has been flipped back down into position.

If the Attention light does not go out, there is still jammed paper inside the printer. Check the paper feed, rear output, and duplexer areas for paper jams.

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Tray 2 or Optional Tray 3 Paper Feed Area

Note

If paper has entered the toner cartridge area, follow the instructions in Toner Cartridge Area. It is easier to remove paper from the toner cartridge area than the paper feed area.

Slide out Tray 2 to expose the

jammed paper. Remove any misfed paper by

pulling it out by the visible edge. Make sure that all of the paper is aligned in the tray (see Loading Media into Tray 2 or Optional 250sheet Tray 3). If Tray 3 is installed, remove an y misf ed paper and mak e sure that all of the paper is aligned in that tray.

If the paper is jammed in the paper

feed area and cannot be accessed from the toner cartridge area, grasp the paper and carefully pull it free from the printer.

For the 250-sheet tray, push the

paper down to lock the metal paper lift plate into place and slide the tray back into the printer.

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Note

To reset the printer and continue printing, open the top cover all the way, then close it. If the Attention light does not go out, there is still jammed paper inside the printer. Check the toner cartridge, rear output, and duplexer areas for paper jams.

Chapter 4 Problem Solving

Output Areas

CAUTION

Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes or hands, wash them in cold water . (Hot water will set the toner into the fabric.)

1 Open the top cover and remove

the toner car tridge. Open the rear output bin.

Note

It is necessary to open the top cover in order to release the rear output gearing for easy paper removal.

2 If the leading edge of the paper is

not visible or barely visible in th e cartridge area, carefully pull the leading edge out of the printer from the rear output opening using both hands. Carefully remove the rest of the jammed paper from the printer.

3 If the paper is almost completely

visible from the top output bin, pull the remaining paper carefully out of the printer.

4 Re-install the toner cartridge.

Close the top cover and the rear output bin.

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Note

If the Attention light does not go out, there is still jammed paper inside the printer. Check the paper feed, toner cartridge, and duplexer areas for paper jams.

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Duplexer Area

Slide out Tray 2 from the printer.

Pull the green lever on the left front

of the printer to open the bottom of the duplexer.

Reach in and pull out the

jammed paper. Push the bottom of the duplexer

back up until it clicks into place. Slide Tray 2 back into the printer.

Note

To reset the printer and continue printing, open the top cover all the way and close it. If the Attention light does not go out, there is still jammed paper inside the printer. Check the paper feed, toner cartridge, and output areas for paper jams.

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Chapter 4 Problem Solving

Solving Print Quality Problems

Print Quality Checklist

General print quality problems can be solved by following the checklist below.

z Check the pr in te r driver to make sure you are using the

best available print quality option (see Choosing Print Quality Settings).

z Print using a different HP LaserJet 2200 printer driver. z Redistribute the toner in the toner cartridge (see Redistributing

the Toner).

z Clean the inside of the printer (see Cleaning the Printer). z Check the paper type and quality (see Media Specifications). z Check to make sure EconoMode is off in the software (see Using

EconoMode or Draft Printing).

z Troubleshoot general printing problems (see Troubleshooting

General Printing Problems).

z Install a new HP toner cartridge, then check print quality again.

(See instructions provided with the toner cartridge.)

Note If the page is totally blank (all white) check to make sure the sealing

tape is removed from the toner cartridge and ensure that the toner cartridge is installed correctly.

Note Newer printers have been optimized to print characters more

accurately. This may result in characters looking lighter or thinner than you are used to having them print on your older printer.

Note If the page is printing images darker th an on an ol der printer, and you

want the images to match the older p rinter, in your printer driver , select the Finishing tab, choose Print Quality , choose Custom, click on Details, and deselect Print Images Lighter.

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Image Defect Examples

The examples belo w depict letter -siz e pape r th at has p assed throu gh the printer short-edge first. The following pages list the typical cause and solution for each of these examples.

Light Print or Fade

Misformed Characters

Toner Specks

Toner SmearGray Background

Page Skew

Dropouts

Loose Toner

Curl or Wave Wrinkles or Creases

Vertical Lines

Vertical Repetitive Defects

Toner Scatter Outline

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Random Image

Repetition (light)

Random Image

Repetition (dark)

Chapter 4 Problem Solving

Light Print or Fade

If a vertical white streak or faded ar ea appears on the page:

z The toner supply is low. You may be able to temporarily extend

the toner cartridge life. See Redistributing the Toner. If this does not improve the print quality, install a new HP toner cartridge.

z The paper may not meet HP’s paper specifications (for example,

the paper is too moist or too rough). See Media Specifications.

z If the whole page is light, the print density adjustment is too light

or EconoMode may be on. Adjust the print density and EconoMode within the software driver. See Using EconoMode or Draft Printing. For non-Windows operating systems, this feature is also available in HP Web JetAdmin.

Toner Specks

z The paper may not meet HP’s paper specifications (for example,

the paper is too moist or too rough). See Media Specifications.

z The transfer roller may be dirty. See Internal Cleaning Procedure. z The paper path may need cleaning. See Engine Cleaning.

Dropouts

If faded areas, generally rounded, occur randomly on the page:

z A single sheet of paper may be defective. Try reprinting the job. z The moisture content of the paper is uneven or the pa per has

moist spots on its surface. Try paper from a different source. See Media Specifications.

z The paper lot is bad. The manufacturing processes can cause

some areas to reject toner. Try a different kind or brand of paper. See Media Specifications.

z The toner cartridge may be defective. See Vertical Repetitive

Defects.

z If these steps do not correct the problem, contact an HP-

authorized dealer or service representative. See HP Customer Care (Service and Support).

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Vertical Lines

If black or white vertical streaks appear on the page:

The photosensitive drum inside the toner cartridge has probably

been scratched or is worn out. Install a new HP toner cartridge.

Gray Background

If the amount of background toner shading becomes unacceptable, the procedures described below may help to clear the condition:

Decrease the density setting through the HP LaserJet Device

Configuration (Windows) or from the HP LaserJet Utility (Macintosh). This will decrease the amount of background shading.

Change the paper to a lighter basis weight. See Media

Specifications. Check the printer’s environment; very dry (low humidity)

conditions can increase the amount of background shading. Install a new HP toner cartridge.

Toner Smear

If toner smears appear on the leading edge of the paper, the

paper guides are dirty. See Internal Cleaning Procedure. Check the paper type and quality. See Media Specifications.

Try installing a new HP toner cartridge.

Loose Toner

Clean the inside of the printer. See Internal Cleaning Procedure.

Check the paper type and quality. See Media Specifications.

Try installing a new HP toner cartridge.

In the printer driver, select the Paper tab and set Optimize for:

to match the type of paper you are printing. Print speed may be slower if you are using heavy paper. For non-Windows operating systems, this feature is also available in HP Web JetAdmin.

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Chapter 4 Problem Solving

Vertical Repetitive Defects

If marks repeatedly appear on the printed side of the page at even intervals:

z The toner cartridge may be damaged. The circumference of the

toner cartridge drum is 94 mm (3.7 in.). If a repetitive mark occurs every 94 mm (3.7 in.) on the page, install a new HP toner cartridge.

z Internal parts may have toner on them. If the defects occur on the

back of the page, the problem will likely correct itself after a few more pages.

z In the printer driver, select the Paper tab and set Optimize for:

to match the type of paper you are printing. For non -Windows operating systems, this feature is also available in HP Web JetAdmin.

z The fusing assembly may be damaged. Contact an HP-appro ved

service technician. See HP Customer Care (Service and Support).

Misformed Characters

z If characters are improperly formed, producing hollow images,

the paper may be too slick. Try a different paper type. See Media Specifications.

z If characters are improperly formed, producing a wavy effect, the

laser scanner may need service. Verify that it also occurs on a demo page by pressing G need service, contact an HP-authorized dealer or service representative. See Hewlett-Packard Limited Warranty Statement. See HP Customer Care (Service and Support).

when the printer is ready. If you

Page Skew

z Check the paper type and quality. See Media Specifications. z Make sure the paper or other media is loaded correctly and that

the guides are not too tight or too loose against the pa pe r stack. See Loading Media into Tray 1, Loading Media into Tray 2 or Optional 250-sheet Tray 3, or Loading Media into Optional 500sheet Tray 3.

Curl or Wave

z Check the paper type and quality. Both high temperature and

humidity will cause paper curl. See Media Specifications.

z T urn ov er the stac k of pap er in the tr a y. Also try rotating the paper

180° in the input tray.

z Open the rear door and try printing to the rear output bin.

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Wrinkles or Creases

Make sure that paper is loaded pr operly.

Check the paper type and quality. See Media Specifications.

Open the rear door and try printing to the rear output bin.

Turn over the stack of paper in the tray or try rotating the paper

180° in the input tray.

Toner Scatter Outline

If large amounts of toner have scattered around the characters,

the paper may have high resistivity. (Small amounts of toner scatter is normal for laser printing.) Try a different paper type. See Media Specifications.

Turn over the stack of paper in the tray.

Use paper designed for laser printers. See Media Specifications.

Random Image Repetition

If an image that appears at the top of the page (in solid b lac k) rep eats further down the page (in gray field), the toner may not have been completely erased from the last job. (The repeated image may be lighter or darker than the field it appears in.)

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Change the tone (darkness) of the field that the repeated image

appears in. Change the order in which the images are printed. For example,

have the lighter image at the top of the page, and the darker image furth er down the page.

From your software application, rotate the whole page 180° to

print the lighter image first. If the defect occurs later in a print job, turn the printer off for ten

minutes, and then turn the printer on to restart the print job.

Chapter 4 Problem Solving

Wireless Printing Problems

Symptom Possible Cause Solution

The connection cannot be established or the transmission seems to be taking longer than usual.

Computer is not IrDAcompliant.

IR Driver is not installed on your computer or Personal Digital Assistant (PDA).

Computer and printer are not positioned properly.

Make sure the computer you are using is IrDA-compliant; look for an IrDA symbol on the device or refer to the computer’s manual.

Make sure your application is using an HP LaserJet 2200 driver and that an IR port is selected within the driver. Keep in mind that complex pages take longer to print.

HP does not supply the IR driver for the computer port. The IR driver is available through the hardware or operating system manufacturers. Contact your hardware or softwar e technical support to obtain a driver.

Make sure you have positioned the device within the range of operation and that no objects, such as a finger, paper, books, or bright light are interfering with th e connection (see Printer Specifications). Also make sure the two FIR ports are clean (free from dirt and grease). See Cleaning the Printer.

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HP LaserJet 2200 User's Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

HP Customer Care (Service and Support)

Printer Configurations

Printer Features

Printer Software

Windows Installation

Software for Windows

Macintosh Installation

Software For Macintosh Computers

Network Installation

Software for Networked Computers

Software Installation Tips

Control Panel Buttons

Button Usage

Wireless Printing Instructions

Interface Ports

Accessories and Ordering Information

Printing Tasks

Purchasing Paper and Other Media

Media Input Options

Tray 1 Media Sizes

Optional 500-sheet Tray 3 Paper Sizes

Loading Media into Tray 1

Loading Media into Tray 2 or Optional 250-sheet Tray 3

Loading Media into Optional 500-sheet Tray 3

Media Output Options

Printing Tasks

Printing on Envelopes

Printing on Labels

Printing on Transparencies

Printing on Custom-Sized Media or Cardstock

Printing on Both Sides of Paper (Duplexing)

Printing on Letterhead or Preprinted Forms

Canceling a Print Job

Software Features

Features in the Printer Driver

Features in the HP LaserJet Device Configuration and HP LaserJet Utility

Managing the UltraPrecise Toner Cartridge

HP Policy on Non-HP Toner Cartridges

Toner Cartridge Storage

Toner Cartridge Life Expectancy

Recycling Toner Cartridges

Redistributing the Toner

Cleaning the Printer

Using the Printer Cleaning Process

Internal Cleaning Procedure

Troubleshooting Checklist

Troubleshooting General Printing Problems

Printing Special Pages

Demo Page

Self Test/Configuration Page

Cleaning Process

Font List

Clearing Paper Jams

Toner Cartridge Area

Tray 2 or Optional Tray 3 Paper Feed Area

Output Areas

Duplexer Area

Solving Print Quality Problems

Print Quality Checklist

Image Defect Examples