HP LaserJet 2200 Service Manual

hp LaserJet 2200

service

© Copyright Hewlett-Packard Company,
1999, 2000

All Rights Reserved. Reproduction,
adaptation, or translation without prior written
permission is prohibited, except as allowed
under the copyright laws.

Part number: C4084-91077
First Edition, October 1999
Second Edition, September 2000

Warranty

The information contained in this document is
subject to change without notice.

Hewlett-Packard makes no warranty of any
kind with respect to this information.
HEWLETT-PACKARD SPECIFICALLY
DISCLAIMS THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any
direct, indirect, incidental, consequential, or
other damage alleged in connection with the
furnishing or use of this information.

Trademark Credits

Adobe® and PostScript® are trademarks of
Adobe Systems Incorporated which may be
registered in certain jurisdictions.

E

NERGY STAR

mark of the United States Environmental
Protection Agency.

®

is a U.S. registered service

Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.

Table of contents

List of figures
List of tables
1 Product information

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Internal assembly locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Toner safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

LED safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Environmental Product Stewardship Program . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Bench repair warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

HP Express Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

HP Direct ordering for genuine HP parts . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

HP service parts information compact disc . . . . . . . . . . . . . . . . . . . . . . . . .17

HP support assistant compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Reseller sales and service support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Technical assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Worldwide sales and service offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

C7058-90936 iii

2 Operating requirements

Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Printer space requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

General media specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Guidelines for selecting paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Media input options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Tray 1 media sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Tray 2 and tray 3 (250-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Tray 3 (500-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Envelope specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Label specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Transparency specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Storing print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Shipping print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Paper fillers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Testing media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Tools and suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

3 Printer configuration

Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Job Cancel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Printing a demo page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Self test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Self test/configuration-page elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

JetDirect configuration-page elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Continuous self test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Performing an engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Entering service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Entering escape characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Setting the page count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Setting the cold reset default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Resetting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Cold reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

NVRAM initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

EIO card reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Network printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Installing an HP JetDirect EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

IR printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Fast Infrared Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using the FIR port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

iv Table of contents C7058-90936

4 Printer maintenance

Service check points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Periodic inspection of parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Cleaning the printer and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

General cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Internal cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Engine cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Toner cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Handling instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Refilled toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Recycling toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Toner cartridge weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Toner cartridge life expectancy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Saving toner with EconoMode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Redistributing the toner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

5 Theory of operation

Basic operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Basic print-period operating sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Printer timing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Printer functionality and operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Formatter hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Formatter subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Engine control system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Engine control subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Pickup/feed system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Media detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Media detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Media-size detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Pickup sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Delivery sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Reversing sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Duplexer sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Paper-feed sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

6 Removal and replacement

Removal and replacement strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Toner cartridge removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Remove the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Cover and tray removal and replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Remove tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Remove the cassette from tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Remove I/O cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Remove EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Remove DIMM cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Remove rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Remove top cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Remove left cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Remove tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Internal disassembly and assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

C7058-90936 v

Remove transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Remove DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Remove formatter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Remove EIO shield and guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Remove fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Remove fuser-film heater assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Remove pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Remove duplexer tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Remove duplexer media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Remove power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Remove upper output delivery roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Disassemble the upper output delivery roller. . . . . . . . . . . . . . . . . . . . . . . 126

Remove lower output delivery rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Remove laser/scanner assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Remove transport belts and rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Remove ribbon cable harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Remove duplexer reverse motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Remove printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Remove engine controller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Remove main motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Remove motor plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Remove printer drive assembly gears . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Remove tray 1 pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Remove tray 1 pickup roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Remove tray 1 separation pad assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 145

Remove tray 1 paper-sensor lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Remove tray 1 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Remove tray 2 pickup roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Replace tray 2 pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Remove tray 2 pickup roller and refeeder assembly . . . . . . . . . . . . . . . . . 153

Remove tray 2 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Remove duplexer drive gears and solenoid. . . . . . . . . . . . . . . . . . . . . . . . 157

Remove registration assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Remove tray 3 assembly connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Remove cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Remove toner-cartridge guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Remove dc bias voltage contacts (leaf springs). . . . . . . . . . . . . . . . . . . . . 164

Tray 3 disassembly and assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Remove tray 3 (250-sheet feeder) cassette. . . . . . . . . . . . . . . . . . . . . . . . 166

Remove tray 3 (250-sheet feeder) pickup roller. . . . . . . . . . . . . . . . . . . . . 167

Remove tray 3 (250-sheet feeder) feeder drive assembly. . . . . . . . . . . . . 168

Remove tray 3 (250 sheet-feeder) drive solenoid . . . . . . . . . . . . . . . . . . . 170

Remove tray 3 (500-sheet feeder) cassette. . . . . . . . . . . . . . . . . . . . . . . . 171

Remove tray 3 (500-sheet feeder) pickup roller. . . . . . . . . . . . . . . . . . . . . 172

Remove tray 3 (500-sheet feeder) feeder drive assembly. . . . . . . . . . . . . 173

Remove tray 3 (500 sheet-feeder) drive solenoid . . . . . . . . . . . . . . . . . . . 175

7 Troubleshooting

Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Basic fault isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Troubleshooting process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Power-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Troubleshooting with control-panel messages . . . . . . . . . . . . . . . . . . . . . . . . . 182

Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Control-panel light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Media-handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Print test pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

vi Table of contents C7058-90936

Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Self test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Jam troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Media problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Evaluate the test pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Status-log messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Verify installed options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Image-formation troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Image defect tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Repetitive defect ruler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Half self test functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Drum-rotation functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Media troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Determine the problem source: print media or printer . . . . . . . . . . . . . . . .209

Isolate a paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Isolate a media brand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Isolate a media type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Evaluate media use practices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

Evaluate environmental conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Communication troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Communications check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Test message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

EIO troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

JetDirect configuration-page elements . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

JetDirect configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Reference diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

8 Parts and diagrams

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Ordering parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Ordering consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Consumables, accessories, and supplies. . . . . . . . . . . . . . . . . . . . . . . . . .229

Common fasteners and torque values . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Illustrations and parts lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

External covers and panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Fusing assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

PCB assembly location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255

Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . .259

250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261

250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . .263

500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265

500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

500-sheet feeder PCB assembly location. . . . . . . . . . . . . . . . . . . . . . . . . .273

Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Index

C7058-90936 vii

List of figures

Figure 1. Sample identification label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Figure 2. External assembly locations (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Figure 3. External assembly locations (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Figure 4. External assembly locations (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 5. External assembly locations (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 6. External assembly locations (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Figure 7. Internal assembly locations (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Figure 8. Internal assembly locations (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Figure 9. Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 10. Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 11. Media input trays (250-sheet feeder installed) . . . . . . . . . . . . . . . . .30

Figure 12. Media input trays (500-sheet feeder installed) . . . . . . . . . . . . . . . . .30

Figure 13. Double side seam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Figure 14. Long, short, and diagonal grain curl . . . . . . . . . . . . . . . . . . . . . . . . .39

Figure 15. Measuring curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Figure 16. Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Figure 17. Demo page (front) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Figure 18. Demo page (back) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure 19. Self test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Figure 20. JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Figure 21. Engine-test button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Figure 22. Power cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Figure 23. Interface cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Figure 24. HP JetDirect EIO card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Figure 25. Network cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Figure 26. Interface cable door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Figure 27. FIR port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Figure 28. Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Figure 29. Remove toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Figure 30. Wipe residue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Figure 31. Replace toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Figure 32. Print sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Figure 33. Redistributing the toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Figure 34. Timing chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Figure 35. Printer functionality divided into systems . . . . . . . . . . . . . . . . . . . . . 73

Figure 36. Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Figure 37. Engine control system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Figure 38. Power supply PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Figure 39. Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Figure 40. Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Figure 41. Photosensitive drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Figure 42. Cleaning stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Figure 43. Primary charging roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Figure 44. Laser/scanner system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Figure 45. Latent electrostatic image formation . . . . . . . . . . . . . . . . . . . . . . . . . 84

Figure 46. Transferring the toner image on the drum . . . . . . . . . . . . . . . . . . . . . 85

Figure 47. Fuser film and pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Figure 48. Pickup/feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Figure 49. Pickup feed paper-path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

C7058-90936 ix

Figure 50. Pickup feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Figure 51. Media detection sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Figure 52. Open the toner cartridge door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Figure 53. Remove the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Figure 54. Remove tray 3 (500-sheet feeder shown) . . . . . . . . . . . . . . . . . . . . 97

Figure 55. Remove cassette from tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Figure 56. Remove the I/O Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Figure 57. Remove the EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Figure 58. DIMM cover release button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Figure 59. Remove DIMM cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Figure 60. Disengage the diverter locking pins . . . . . . . . . . . . . . . . . . . . . . . . 100

Figure 61. Rear cover mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Figure 62. Rear cover retaining tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Figure 63. Remove rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Figure 64. Release door swing arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Figure 65. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Figure 66. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Figure 67. Release top cover tabs (left tab shown) . . . . . . . . . . . . . . . . . . . . . 104

Figure 68. Remove top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Figure 69. Release left cover latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Figure 70. Disconnect tray 1 support springs . . . . . . . . . . . . . . . . . . . . . . . . . 106

Figure 71. Disconnect tray 1 pivot arms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Figure 72. Remove tray 1 door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Figure 73. Disconnect pivot arms from tray 1 shelf . . . . . . . . . . . . . . . . . . . . . 108

Figure 74. Remove pivot arms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Figure 75. Transfer roller black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Figure 76. Removing the transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Figure 77. Remove the white bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Figure 78. Remove DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Figure 79. Remove formatter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Figure 80. Remove EIO shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Figure 81. Fuser assembly (under the reverse guide) . . . . . . . . . . . . . . . . . . . 114

Figure 82. Unplug wire harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Figure 83. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Figure 84. Remove fuser assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Figure 85. Unplug fuser-film heater assembly wire harness . . . . . . . . . . . . . . 117

Figure 86. Remove pressure plate screws . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Figure 87. Remove pressure plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Figure 88. Remove the fuser-film heater assembly . . . . . . . . . . . . . . . . . . . . . 118

Figure 89. Remove pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Figure 90. Duplexer tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Figure 91. Duplexer media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Figure 92. Unplug wire harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Figure 93. Remove power supply assembly screws . . . . . . . . . . . . . . . . . . . . 123

Figure 94. Expose the harness connectors assembly . . . . . . . . . . . . . . . . . . . 123

Figure 95. Unplug harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Figure 96. Remove upper output roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Figure 97. Remove gear and clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Figure 98. Remove lower output delivery rollers . . . . . . . . . . . . . . . . . . . . . . . 127

Figure 99. Unplug harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Figure 100. Remove the laser/scanner assembly mount screws . . . . . . . . . . 129

Figure 101. Remove the laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . 129

Figure 102. Remove transport roller assembly screw . . . . . . . . . . . . . . . . . . . 130

Figure 103. Remove center roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Figure 104. Transport rollers and belts installed . . . . . . . . . . . . . . . . . . . . . . . 131

Figure 105. Unplug the ribbon cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Figure 106. Remove duplexer reverse motor . . . . . . . . . . . . . . . . . . . . . . . . . 133

Figure 107. Remove mounting and ground screws . . . . . . . . . . . . . . . . . . . . . 134

Figure 108. Remove mounting screw (shown from threaded side) . . . . . . . . . 135

x List of figures C7058-90936

Figure 109. Remove main motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Figure 110. Remove motor plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Figure 111. Motor plate retaining clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Figure 112. Remove printer drive-assembly gears . . . . . . . . . . . . . . . . . . . . .139

Figure 113. Locate left idler roller release tab . . . . . . . . . . . . . . . . . . . . . . . . .140

Figure 114. Release roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Figure 115. Release tray 1 separation roller . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Figure 116. Remove tray 1 pickup-roller gear . . . . . . . . . . . . . . . . . . . . . . . . .142

Figure 117. Remove black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Figure 118. Remove white bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Figure 119. Remove tray 1 pickup roller assembly . . . . . . . . . . . . . . . . . . . . . 144

Figure 120. Remove tray 1 separation-pad assembly . . . . . . . . . . . . . . . . . . . 145

Figure 121. Remove paper sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Figure 122. Remove the tray 1 paper-sensor lever . . . . . . . . . . . . . . . . . . . . .147

Figure 123. Remove tray 1 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Figure 124. Top down with infrared sensor port facing forward . . . . . . . . . . . .149

Figure 125. Unlock and rotate the white bushing . . . . . . . . . . . . . . . . . . . . . . .149

Figure 126. Slide the bushing away from roller assembly . . . . . . . . . . . . . . . .150

Figure 127. Remove black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Figure 128. Remove the pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . 151

Figure 129. Remove rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Figure 130. Replace rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Figure 131. Remove tray 2 pickup-roller gear and spring . . . . . . . . . . . . . . . . 153

Figure 132. Remove the duplex cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Figure 133. Remove tray 2 pickup-roller and refeeder asse mbly . . . . . . . . . . .154

Figure 134. Remove tray 2 optic sensor and lever . . . . . . . . . . . . . . . . . . . . . . 155

Figure 135. Remove the tray 2 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Figure 136. Remove duplexer drive gears and solenoid . . . . . . . . . . . . . . . . .157

Figure 137. Remove registration-assembly drive gear . . . . . . . . . . . . . . . . . . . 158

Figure 138. Registration assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Figure 139. Remove the tray 3 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Figure 140. Remove cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Figure 141. Release toner-cartridge guide pin . . . . . . . . . . . . . . . . . . . . . . . . .162

Figure 142. Remove toner-cartridge guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Figure 143. Identify dc bias contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Figure 144. Release dc bias spring coil and spring arm . . . . . . . . . . . . . . . . .165

Figure 145. Spring loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Figure 146. Remove tray 3 (250-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . 166

Figure 147. Tray 3 (250-sheet feeder) roller . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Figure 148. Remove tray 3 (250 sheet-feeder) drive cover . . . . . . . . . . . . . . . 168

Figure 149. Remove tray 3 (250 sheet-feeder) drive assembly . . . . . . . . . . . . 169

Figure 150. Remove tray 3 (500-sheet feeder) cassette . . . . . . . . . . . . . . . . .171

Figure 151. Tray 3 (500-sheet feeder) pickup roller . . . . . . . . . . . . . . . . . . . . .172

Figure 152. Remove tray 3 (500 sheet-feeder) drive cover . . . . . . . . . . . . . . . 173

Figure 153. Remove tray 3 (500 sheet-feeder) drive assembly . . . . . . . . . . . . 174

Figure 154. Troubleshooting process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Figure 155. Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Figure 156. Light states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Figure 157. Engine test button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Figure 158. Frequency of jams process flow . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Figure 159. Location of jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Figure 160. Image defects examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Figure 161. Repetitive defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Figure 162. Adhesive labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Figure 163. Envelope sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Figure 164. JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Figure 165. Printer paper path, sensors, and signals . . . . . . . . . . . . . . . . . . . . 220

Figure 166. Tray 3 paper path, sensors, and signal lever . . . . . . . . . . . . . . . .221

Figure 167. General printer-component locations (1 of 2) . . . . . . . . . . . . . . . . 222

C7058-90936 xi

Figure 168. General printer-component locations (2 of 2) . . . . . . . . . . . . . . . . 222

Figure 169. Motor, fan, and solenoid locations . . . . . . . . . . . . . . . . . . . . . . . . 223

Figure 170. 250-sheet and 500-sheet tray 3 component locations . . . . . . . . . 223

Figure 171. Engine controller PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Figure 172. Power supply PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Figure 173. Location of connectors (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Figure 174. Location of connectors (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Figure 175. Location of connectors (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Figure 176. Printer external covers and panels . . . . . . . . . . . . . . . . . . . . . . . . 231

Figure 177. Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Figure 178. Internal components (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Figure 179. Internal components (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Figure 180. Internal components (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Figure 181. Internal components (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Figure 182. Internal components (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Figure 183. Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Figure 184. Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Figure 185. Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Figure 186. Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Figure 187. PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Figure 188. 250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . 255

Figure 189. Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . 257

Figure 190. 250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . 259

Figure 191. 250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . 261

Figure 192. 250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . 263

Figure 193. 500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . 265

Figure 194. 500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Figure 195. 500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . 269

Figure 196. 500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . 271

Figure 197. 500-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . 273

xii List of figures C7058-90936

List of tables

Table 1. Printer features for the HP LaserJet 2200 series printers . . . . . . . . . . . 2

Table 2. Configuration comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Table 3. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Table 4. Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Table 5. Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Table 6. Noise-level specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Table 7. Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Table 8. Worldwide offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Table 9. Guidelines for selecting paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 10. Tray 1 media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Table 11. Tray 2 and tray 3 (250-sheet feeder) paper sizes . . . . . . . . . . . . . . . 32

Table 12. Tray 3 (500-sheet feeder) paper sizes . . . . . . . . . . . . . . . . . . . . . . . . 32

Table 13. Automatic duplexer paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Table 14. Envelope specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Table 15. Label specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Table 16. Transparency specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Table 17. Determining basis weight of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Table 18. Paper weight equivalence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Table 19. Tools and suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Table 20. Escape character table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Table 21. PJL service mode commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Table 22. Setting the page count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Table 23. Setting the cold reset default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Table 24. Storing toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Table 25. Print period descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Table 26. Major steps for troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Table 27. Primary status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Table 28. Continuable attention error codes . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Table 29. Continuable attention error secondary codes . . . . . . . . . . . . . . . . . . 184

Table 30. Fatal error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Table 31. Fatal error secondary codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Table 32. Accessory error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Table 33. Accessory errors secondary codes . . . . . . . . . . . . . . . . . . . . . . . . . 190

Table 34. General jam troubleshooting questions . . . . . . . . . . . . . . . . . . . . . . 193

Table 35. Input jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Table 36. Internal jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Table 37. Duplex jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Table 38. Output jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Table 39. Image-quality checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Table 40. Image defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Table 41. Consumables, accessories, and supplies . . . . . . . . . . . . . . . . . . . . 229

Table 42. Common fasteners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Table 43. Common torque values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Table 44. Printer external covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Table 45. Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Table 46. Internal components (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Table 47. Internal components (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Table 48. Internal components (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Table 49. Internal components (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

C7058-90936 xiii

Table 50. Internal components (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Table 51. Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Table 52. Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Table 53. Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Table 54. Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Table 55. PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Table 56. 250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Table 57. Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . 258

Table 58. 250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . 260

Table 59. 250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Table 60. 250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . 264

Table 61. 500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Table 62. 500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Table 63. 500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . 270

Table 64. 500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Table 65. 500-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . 274

Table 66. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Table 67. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

xiv List of tables C7058-90936

1 Product information

Chapter contents

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Internal assembly locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Toner safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

LED safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Environmental Product Stewardship Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Bench repair warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

HP Express Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

HP Direct ordering for genuine HP parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

World Wide Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

HP service parts information compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

HP support assistant compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Reseller sales and service support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Worldwide sales and service offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

C7058-90936 Chapter contents 1

Printer features

Table 1. Printer features for the HP LaserJet 2200 series printers

Speed

l 19 pages per minute (ppm) for letter-size print media, and 18 ppm for A4-

size media (with 133 MHz Motorola Coldfire V4

l Instant-on fuser provides first page out in less than 15 seconds from

warm or cold start (simplex) and less than 26 seconds using duplex.

Resolution

l HP FastRes 1200 (1200-dpi like quality at up to 19 ppm letter and 18

ppm A4).

l HP ProRes 1200 (true 1200 by 1200 dpi text and graphics).
l Adjustable line screen settings of 141 to 180 lines per inch to optimize

print quality.

Toner

l HP UltraPrecise toner cartridge. Capacity rated at average 5,000 pages

with 5 percent coverage.

l EconoMode capability (saves up to 50 percent of toner at 600 dpi).

Flexible media handling HP LaserJet 2200d and 2200dn printers:

l Tray 1 is a 100-sheet or 10-envelope multipurpose tray for automatic and

manual feeding of letterhead, envelopes, labels, transparencies, custom­sized media, postcards, and heavy paper (3 by 5 inch to legal size).

l Tray 2 is a 250-sheet tray that supports letter, A4, executive, legal, B5

(ISO), B5 (JIS), A5, and 8.5 by 13 inch print media.

l Two output bins: select either the top output bin or the rear output bin for

the most convenient output location.

l Standard output capacity of 150 sheets in the top output bin and 100

sheets in the rear output bin.

l Straight-through paper path capability from tray 1 to the rear output bin.
l Paper input level indicators.
l Printing on both sides of paper, or duplex printing, is a standard feature

of the printer, with the duplexer integrated into the paper path.

HP LaserJet 2200dt and 2200dtn printer:

l Tray 1 is a 100-sheet or 10-envelope multipurpose tray for automatic and

manual feeding of letterhead, envelopes, labels, transparencies, custom­sized media, postcards, and heavy paper (3 by 5 inch to legal size).

l Tray 2 is a 250-sheet tray that supports letter, A4, executive, legal, B5

(ISO), B5 (JIS), A5, and 8.5 by 13 inch print media.

l For the HP LaserJet 2200dt, tray 3 is a 250-sheet tray that supports

letter, A4, executive, legal, B5 (ISO), B5 (JIS), A5, and 8.5 by 13 inch
print media.

l For the HP LaserJet 2200dtn, tray 3 is a 500-sheet tray that supports

letter and A4-size paper.

l Two output bins: select either the top output bin or the rear output bin for

the most convenient output location.

l Standard output capacity of 150 sheets in the top output bin and 100

sheets in the rear output bin.

l Straight-through paper path capability from tray 1 to the rear output bin.
l Paper input level indicators.
l Printing on both sides of paper, or duplex printing, is a standard feature

of the printer, with the duplexer integrated into the paper path.

Expandability

l All models accept tray 3, a 250-sheet or 500-sheet feeder to hold

additional print media.

l Enhanced input/output (EIO) cards.
l Dual inline memory module (DIMM) slots for adding memory and fonts.

®

microprocessor).

2 Chapter 1 Product information C7058-90936

Table 1. Printer features for the HP LaserJet 2200 series printers (continued)

PCL printer
language and fonts

PS language
and fonts

l Fast printing performance, built-in Intellifont and TrueType

technologies, built-in HP-GL/2 vector graphics, and advanced imaging
capabilities are benefits of the PCL 6 printer language. PCL 6 also
includes 45 scalable TrueType fonts and one bitmapped Line Printer
Font.

l PostScript

®

(PS) Level 2 emulation with 35 built-in PS language fonts

included.

TM

scaling

Automatic language
switching

Wireless printing

Interface connection

Networking

Enhanced memory
and memory expansion

Energy savings

Economical printing

Duty cycle

l The printer automatically determines and switches to the appropriate

language for the print job.

l The printer supports wireless printing from an IrDA-compliant device,

such as a notebook computer, camera, cell phone, or a personal digital
assistant (PDA).

l IrReady 2000.
l Bidirectional ECP type-B parallel port (IEEE-1284 compliant).

l Universal serial bus (USB) port.
l EIO slot.
l Wireless Fast Infrared port (IrDA compliant).

l The printer provides an EIO slot for HP JetDirect EIO print servers for

fast and easy connectivity. HP 610N JetDirect print server included with
HP LaserJet 2200dn and 2200dtn.

l The HP LaserJet 2200 series printers come with 8 MB of memory and

can be expanded to 72 MB with the two available memory (DIMM) slots.

l The printer automatically conserves electri c ity by substantially reducing

power consumption when not printing.

l As an ENERGY STAR

®

partner, Hewlett-Packard Company has

determined that this product meets ENERGY STAR ® guidelines for energy
efficiency.

l N-up printing and two-sided printing with the built-in duplexer conserves

print media.

l EconoMode conserves toner.
l For tips to reduce the amount of print media used or extend the life of the

toner cartrid ge see the user guide.

l 40,000 pages per month average.

C7058-90936 Printer features 3

Identification

The model number and printer serial number are listed on an identification label located on the rear
output bin. The model number is alphanumeric, such as C7058A for the HP LaserJet 2200 printer.

The serial number contains information about the country of origin, the revision level, the production
code, and canon serial number of the printer. An example of a se rial number is USBBX12345.

The top label also contains power r ating and regulatory information. See figure 1.

Note The power rating and regulatory information vary by region.

Electrical Information Regional Certification

Model and Serial Number Manufacture Date

Figure 1. Sample identification label

4 Chapter 1 Product information C7058-90936

Specifications

Table 2. Configuration comparison

HP LaserJet
2200d

Standard memory
Maximum memory

PS Level 2
emulation

JetDirect 610N print
server

Duplex printing Standard Standard Standard Standard
250-sheet feeder * Optional Optional Standard Optional
500-sheet feeder * Optional Optional Optional Standard

8 MB
72 MB

Standard Standard Standard Standard

Optional Standard Optional Standard

HP LaserJet
2200dn

8 MB
72 MB

HP LaserJet
2200dt

8 MB
72 MB

Note * A 250-sheet feeder and 50 0-sheet feeder cannot be installed at the same time.

Table 3. Physical specifications

HP LaserJet 2200d/

HP LaserJet 2200dt HP LaserJet 2200dtn

2200dn

Height 259.2 mm (10.25 in) 361.7 mm (14.24 in) 396.7 mm (15.62 in)
Width 417.9 mm (16.45 in) 417.9 mm (16.45 in) 417.9 mm (16.45 in)
Depth 434.6 mm (17.11 in) 434.6 mm (17.11 in) 434.6 mm (17.11 in)
Weight (with toner

cartridge)

12.8 kg (28.219 lb) 15.8 kg (34.833 lb) 17.4 kg (38.360 lb)

HP LaserJet
2200dtn

16 MB
72 MB

Table 4. Electrical specifications

Volts Frequency Amperes (A) Watts (W) (typical)

100 to 127 Vac ± 10
percent

220 to 240 Vac ± 10
percent

50/60 Hz ± 3 Hz Minimum recommended

current capacity =
5 amps

50/60 Hz ± 3 Hz Minimum recommended

current capacity =

2.5 amps

printing = 400 W
standby = 12 W
PowerSave on = 12 W
off = 0 W

NERGY STAR

(EPA E
printing = 400 W

standby = 12 W
PowerSave on = 12 W
off = 0 W

NERGY STAR

(EPA E

®

®

)

)

WARNING! Power requirements are based on the region where the printer is sold. Do not convert operating

voltages. This can damage the printer and void the product warranty.

C7058-90936 Specifications 5

The following en vironment al specifications m ust be mainta ined to ensure the corre ct opera tion of the
printer. Consider the following points before installing the printer:

l Place the printer on a sturdy, level surface.
l Allow adequate space around the printer for unimpeded operation.
l Install the printer in a well-ventilated room.
l Preven t exposure to direct sunlight or chemicals, including amm onia-based cleaning solutions.
l Ensure that an adequate power supply is used.
l Install the printer in a stable environment that experiences no abrupt temperature or humidity

changes.

Table 5. Environmental specifications

Operating/printing Storage/standby

Temperature
(printer and toner cartridge)

10 degrees to 32.5 degrees C
(50 degrees to 90.5 degr e e s F)

Relative humidity 20 percent to 80 percent 10 percent to 90 percent

Table 6. Noise-level specifications

Operator position Bystander (1m) Sound power

Printing at 18 ppm L
Powersave L

58 db(A) L

pAm

inaudible L

pAm

51 db(A) L

pAm

inaudible L

pAm

Note Testing per International Standards Organization (ISO) 9296

-20 degrees to 40 degrees C
(-4 degrees to 104 degrees F)

6.5 db(A)

WAd

inaudible

WAd

6 Chapter 1 Product information C7058-90936

Product overview

External assembly locations

Tray 1 extensions

Tray 1

Top cover

Top output bin

I/O cover

DIMM cover

Figure 2. External assembly locations (1 of 5)

Rear output bin

Power recept acle

Control panel

Power switch

Figure 3. External assembly locations (2 of 5)

C7058-90936 Product over view 7

Toner cartridge

1537

Duplexer

Tray 2

Fast Infrared Receiver (FIR) port

Figure 4. External assembly locations (3 of 5)

Tray 3 250-sheet feeder

1538

Tray 3 cassette

Figure 5. External assembly locations (4 of 5)

8 Chapter 1 Product information C7058-90936

Tray 3 cassette

Tray 3 500-sheet feeder

1539

Figure 6.

External assembly locations (5 of 5)

C7058-90936 Product over view 9

Internal assembly locations

Laser/scanner assembly Developing cylinder

Delivery rollers

Registration rollers

Figure 7. Internal assembly locations (1 of 2)

Primary charging roller

Toner cartridge

Tray 1 pickup

roller

Registration shutter

Duplexer

Fuser

Paper feeder

Photosensitive drum

Feed belt

Tray pickup rollers

Transfer charging roller

Tray 1

Tray 2

Tray 3

Tray separation pad

Figure 8. Internal assembly locations (2 of 2)

10 Chapter 1 Product information C7058-90936

Safety information

Toner safety

Handling and storage

WARNING! Keep toner cartridges and toner particles away from excessive heat, sparks, and open flames.

If toner is spilled, avoid breathing in toner particles. Inhalation of toner particles causes respiratory
tract irritation. Vacuum or sweep the material into a bag or other sealed container. A vacuum
specifically designed for cleaning toner can be used if it is capab le of filtering fine particles (5 microns
in diameter).

WARNING! Do not vacuum toner using a con ventional vacuum. Toner particles used in this product might be too

fine for effective vacuuming and could result in damage to a conventional vacuum.
Dispose of waste toner in accordance with local requirements. Do not discharge toner particles in

drains.

First aid measures

l Ingestion. If toner is ingested, rinse mouth out thoroughly with water and drink several glasses

of water. Get medical attention if symptoms persist.

l Inhalation. If toner particles are inhaled, move to fresh air immediately. If symptoms occur,

consult a physician.

l Eye contact. If toner comes in contact with the e y es, immediately flush with p lenty of wat er f or at

least 15 minutes. If irritation persists, consult a physician.

l Skin contact. If toner spills on skin, remove as much toner as possible with a dry tissue, and

then wash with cold water.

Clothing contact

Note Toner can stain clothing. Hot water or heat (from a clothes dryer) can cause toner to melt and

permanently fuse to clothing.
Clothing is best cleaned by removing as much toner as possible with a dry tissue, and then washing

with cold water. Air-dry clothing.

Additional information

The Toner Cartridge/Drum Material Safety Data Sheet (MSDS) can be obtained by contacting HP at
the following website:
http://www.hp.com/go/msds

C7058-90936 Safety information 11

Laser safety

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration
has implemented regulations for laser product s manufactured since August 1, 1976. Compliance is
mandatory for products marketed in the United States. The printer is certified as a Class 1 laser
product under the U .S. Department of Health and Human Services (DHHS) Radiation Performance
Standard according to the Radiation Control for Health and Safety Act of 1968.

Because radiation emitted inside the printer is completely confined within protective housings and
external cover s, the laser beam cannot escape during any phase of normal user operation.

WARNING! Using controls, making adjustments, bypassing saf ety swit ches, or performing procedures other than

those specified in this service manual can result in exposure to hazardous radiation.

LED safety

The infrared port on the control panel of this printer is classified as a Class 1 LED (light emitting
diode) device according to International Standard IEC 60825-1 (EN 60825-1). This device is not
considered harmful, but the following precautions are recommended.

l Avoid direct eye exposure to the infrared LED beam.
l Be aware that the beam is invisible light and cannot be seen.
l Do not attempt to view the infrared LED beam with any type of optical device.

Regulatory information

For regulatory infor mation and requirements, please see the user guide.

FCC regulations

For FCC regulations, please see the user guide.

Declaration of conformity

For declaration of conformity information, please see the user guide.

12 Chapter 1 Product information C7058-90936

Environmental Product Stewardship Program

Protecting the environment

Hewlett-Packard Company is committed to providing quality products in an environmentally sound
manner. Th is product has been designed with several attributes to minimize impacts on our
environment.

Ozone production

This product generates no appreciable ozone gas (O3).

Energy consumption

Energy usage drops significantly while the printer is in PowerSave mode, which saves natural
resources and saves money without affecting the performance of the printer. This product qualifies
for E

NERGY STAR

energy-efficient office products.

®

which is a voluntary program established to encourage the development of

NERGY STAR

E
Agency. As an E
meets the E

®

is a U.S. registered service mark of the United States Environmental Prote c tio n

NERGY STAR

NERGY STAR

®

partner, Hewlett-Packard Company has determined that this product

®

guidelines for energy efficiency. For more infor mation, see

http://www.epa.gov/energystar/

Toner consumption

EconoMode uses significantly less toner, which might extend the working life of the toner cartridge.

Paper use

This product’s duplex feature (two-sided printing) and N-up printing capability (multiple pages printed
on one sheet of paper) can reduce paper usage and the resulting demands on natural resources.

Plastics

Plastic parts more than 25 grams in weight are marked according to international standards that
enhance the ability to identify plastics for recycling purposes at the end of the product’s life.

C7058-90936 Environmental Product Stewardship Program 13

HP LaserJet printing supplies

In many countries, this product’s printing supplies (for example: toner cartridge, drum, fuser) can be
returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use
takeback program is available in more than 25 countries. Multilingual program information and
instruction are included in every new HP LaserJet toner cartridge and consumables package.

HP Printing Supplies Environmental Program information

Since 1990, the HP Printing Supplies Returns and Recycling Program has collected more than 39
million used LaserJet toner cartridges that otherwise might have been discarded in the world’s
landfills. The HP LaserJet toner cartridges and consumables go to a collection center and are bulk­shipped to our resource and recovery partners who disassemble the cartridge’s for recycling. After a
through quality inspection, selected parts are reclaimed for use in new cartridges. Remaining
materials are separated and converted into raw materials for use by other industries to ma ke a
variety of useful products.

US returns
For a more enviro nmentally responsible return of used cartridges and consumables, HP encourag es

the use of bulk returns. Simply bundle two or more cartridges together and use the single, pre-paid,
pre-addressed UPS label that is supplied in the package. For more information in the United States,
call (1) [phone] or visit the HP LaserJet Supplies website at

http://www.ljsupplies.com/planetpartners/.
Outside the US returns
Outside the US customers should call the local HP sales and service office for further information

regarding availability of the HP Supplies Returns and Recycling Program.

Paper

This printer is suited for the use of recycled papers when t he paper meets the guidelines outlined in
the HP LaserJet Printer Family Print Media Guide. Also , this printer is suitable for the use of recycled
paper according to DIN 19309.

Material safety data sheet

Material Safety Data Sheets (MSDS) can be obtained by contacting the HP LaserJet Supplies
website at http://www.hp.com/go.msds. In the United States, if you do not have access to the
internet, call the U.S. HP FIRST (fax on demand service) at (1) [phone]. Use index number
seven for a listing of the material safety data shee ts. Outside the US, see “Worldwide offices“in table
8 for appropriate phone numbers and information.

14 Chapter 1 Product information C7058-90936

Service approach

Bench repair warranty

The warranty for this product is “return to bench” for a period of one year from t he date of purchase.
This means that customers needing warranty repair must return their printer to an HP repair center
or an Authorized Service Provider (ASP). See “Reseller sales and service support” on page 17.

HP Express Exchange

Through Customer Care Centers In the United States and Canada, customers have an option to
initiate Express Exchange. Under this option, customers can have a factory-refurbished printer sent
to them within 24 hours.

1 The customer contacts the local HP Customer Care Center listed in the product documentation.

A technician troubleshoots the situat ion and determines whether the printer has actually failed. If

so, the technician refers the customer to the HP Service Center.

2 A representative from the service center requests product and customer information. In some

regions, collateral might also be requested.

3 Hewlett-Packard Company ships a refurbished replacement unit to arrive the next day.

(Geographic distance might prevent next-day shipping.)

4 The customer sends the defective printer to Hewlett-Packard at HP's expense.

Customers with onsite support service provided by HP should work directly with the local Customer
Care Center instead of following the steps outlined here.

Exchanged units carry the remainder of the original unit’s warranty or a 90-day warranty, whichever is
greater. The faster turnaround from HP Express Exchange minimizes downtime over traditional
service programs that require the user to ship the f ailed unit to th e manuf acturer an d then wait f or it to
be repaired and returned. Because HP pays the shipping charges, the user incurs no hidden costs
for the service.

Note For warr anty information and requirements, please see the user guide.

Ordering information

"Ordering parts" in chapter 8 of this manual contains factory replacable unit (FRU) and accessory
part numbers. Replacement parts can be ordered from the HP Customer Services and Support
Organization.

Use only accessories specifically designed for this printer. Order accessories from an authorized
service or support provider. See “HP Direct ordering for genuine HP parts” on page 16.

Note See page ‘Worldwide sales and service offices” on page 18 for a local HP office in the appropriate

region.

C7058-90936 Service approach 15

Supplemental documentation

Table 7. Supplemental documentation

Document Description Part number

Hp Laserjet Printer Family Print
Media Guide

Laserjet User Guide A printe d copy of the user guide English C7058-90915

Hp Laserjet 2200 Getting
Started Guide

Hp Laserjet 2200 User CD-ROM English, German, Dutch, French,

Hp Laserjet 2200 User CD-ROM English, Turkish, Russian, Hungarian,

HP LaserJet 2200 User CD­ROM

A guide to using paper and other print
media with HP LaserJet printers.

A printed copy of the getting
started guide

Spanish, Italian, Portuguese Brazilian,
Finnish, Swedish, Norwegian, Danish,
Arabic

Polish, Czech, Hebrew, Greek, Slovak
English, Thai, Korean, Simplified

Chinese, Traditional Chinese

5963-7863

Arabic C7058-90911
Czech C7058-90912
Danish C7058-90913
Dutch C7058-90914
Finnish C7058-90916
French C7058-90917
German C7058-90918
Greek C7058-90919
Hebrew C7058-90920
Hungarian C7058-90921
Italian C7058-90922
Korean C7058-90923
Norwegian C7058-90924
Portuguese Brazilian

C7058-90925
Polish C7058-90926
Russian C7058-90927
Simplified Chinese

C7058-90928
Slovak C7058-90929
Spanish Castilian C7058-90930
Swedish C7058-90931
Traditional Chinese

C7058-90932
Thai C7058-90933
Turkish C7058-90934

C7058-00901 (English version)

C7058-60106

C7058-60108

C7058-60107

HP LaserJet 2200 sErvice and
Support CD-ROM

English C7058-60105

HP Direct ordering for genuine HP parts

l Customer Services and Support Organization (CSSO)

(1) [phone] (U.S. only)

l CSSO (in Europe only)

(49 7031) 142253

16 Chapter 1 Product information C7058-90936

Consumables

Paper and toner cartridges can be ordered directly from Hewlett-Packard. See “HP Direct ordering
for genuine HP parts” on page 16.

World Wide Web

Printer drivers, updated HP printer softw are, and product and support information can be obtained
from the following URL:
in the U.S. http://www.hp.com/support /lj2 20 0

Printer drivers can be obtained from the following sites:

l China, ftp://www.hp.com.cn/support/lj2200
l Japan, ftp://www.jpn.hp.com/support/lj2200
l Korea, http://www.hp.co.kr/support/lj2200
l Taiwan, http://www.hp.com.tw/support/lj2200

or the local driver website, http://www.dds.com.tw

HP service parts information compact disc

This powerful, CD-ROM-based parts information tool is designed to give users fast, easy access to
parts information such as pricing and recommended stocking lists for a wide range of HP products.
To subscribe to this quarterly service in the U.S. or Canada, call (1) [phone]. In Asia Pacific,
call (65) 740-4484. P arts identification and pricing information can also be found on the World Wide
Web at: http://www.hp.com/go/partsinfo

HP support assistant compact disc

This support tool offers a comprehensive online information system designed to provide technical
and product information about He wlett-Packard products. To subscribe to this qua rterly service in the
U.S. or Canada, call (1) [phone]. In Hong Kong, Indonesia, Malaysia, or Singapore, call
Mentor Media at (65) 740-4477.

Reseller sales and service support

The HP Customer Care Center is av ailabl e to assist resellers and service technicians. You can reach
this support center in the U.S. or Canada at (1) [phone].

HP authorized resellers and support

To locate authorized HP resellers and support, call (1) [phone] in the U.S. or (1) (800) 387­3867 in Canada.

HP service agreements

Call (1) [phone] in the U.S. or (1) [phone] in Canada.

Other areas

Outside of North America and Europe, contact your local HP sales office for assistance in obtaining
technical support for resellers and service technicians. See “Technical assistance” on page 18.

C7058-90936 Service approach 17