HP DesignJet Z6200 User's Guide
HP DesignJet Z6200 Photo Printer Series
Using Your Printer
© Copyright 2012, 2016 HP Development
Company, L.P.
4rd edition
Legal notices
The information contained in this document
is subject to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing contained in other sections different
from the express warranty should be
construed as constituting an additional
warranty. HP shall not be liable for technical
and editorial errors or omissions contained
herein.
Trademarks
Adobe®, Acrobat®, Adobe Photoshop®,
and PostScript® are trademarks of Adobe
Systems Incorporated.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
PANTONE®* is *Pantone, Inc.'s checkstandard trademark for color.
Table of contents
1 Introduction ...................................................................................................................... 1
Safety precautions .................................................................................................................... 2
Product models ........................................................................................................................ 2
Use of this guide ...................................................................................................................... 3
The printer’s main features ........................................................................................................ 4
The printer’s main components ................................................................................................... 5
The Embedded Web Server’s main components ......................................................................... 10
The HP Utility’s main features ................................................................................................... 11
The printer’s internal prints ...................................................................................................... 11
Turn the printer on and off ....................................................................................................... 12
2 Connectivity and software instructions ............................................................................ 13
Choose which connection method to use ................................................................................... 14
Connect to a network (Windows) ............................................................................................. 14
Connect directly to a computer (Windows) ................................................................................ 15
Uninstall the printer driver (Windows) ....................................................................................... 15
Connect to a network (Mac OS) ............................................................................................... 15
Connect directly to a computer (Mac OS) ................................................................................. 18
Uninstall the printer software (Mac OS) ..................................................................................... 20
3 Personalize the printer .................................................................................................... 22
Change the language of the front-panel display ......................................................................... 23
Access the Embedded Web Server ........................................................................................... 23
Change the language of the Embedded Web Server .................................................................. 24
Access the HP Utility ............................................................................................................... 24
Change the language of the HP Utility ...................................................................................... 24
Change the sleep mode setting ................................................................................................ 24
Turn the buzzer on and off ...................................................................................................... 25
Change the front-panel display contrast .................................................................................... 25
Change the units of measurement ............................................................................................. 25
Configure network settings ...................................................................................................... 25
Change the graphic language setting ....................................................................................... 26
Personalize the list of paper types ............................................................................................ 27
Select paper mismatch action .................................................................................................. 28
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4 Handle the paper ........................................................................................................... 29
Overview .............................................................................................................................. 30
Load a roll onto the spindle ..................................................................................................... 33
Load a roll into the printer ....................................................................................................... 36
Unload a roll from the printer .................................................................................................. 38
Use the take-up reel ................................................................................................................ 38
View information about the paper ............................................................................................ 46
Perform paper advance calibration .......................................................................................... 46
Download paper presets ......................................................................................................... 48
Use non-HP paper .................................................................................................................. 48
Cancel the drying time ............................................................................................................ 49
Change the drying time .......................................................................................................... 49
Printing paper info ................................................................................................................. 50
Feed and cut the paper ........................................................................................................... 50
Store the paper ...................................................................................................................... 51
Order paper .......................................................................................................................... 51
5 Handle the ink system .................................................................................................... 57
Ink system components ............................................................................................................ 58
Ink system tips ....................................................................................................................... 61
Work with ink system components ............................................................................................ 61
Order ink supplies .................................................................................................................. 80
6 Print options ................................................................................................................... 82
Create a print job .................................................................................................................. 83
Select print quality .................................................................................................................. 84
Print a draft ........................................................................................................................... 85
High-quality printing ............................................................................................................... 86
Select paper size ................................................................................................................... 86
Select margins options ............................................................................................................ 88
Rescale a print ....................................................................................................................... 88
Preview a print ...................................................................................................................... 89
Print 16-bit color images ......................................................................................................... 90
Change the treatment of overlapping lines ................................................................................ 90
Print crop lines ....................................................................................................................... 91
Rotate an image .................................................................................................................... 91
Print in gray shades ................................................................................................................ 93
Use paper economically ......................................................................................................... 93
Nest jobs to save paper .......................................................................................................... 94
Use ink economically .............................................................................................................. 95
7 Color management ......................................................................................................... 96
What is color? ....................................................................................................................... 97
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The problem: color in the computer world ................................................................................. 97
The solution: color management ............................................................................................... 99
Color and your printer .......................................................................................................... 101
A summary of the color-management process .......................................................................... 102
Color calibration .................................................................................................................. 103
Color profiling ..................................................................................................................... 104
Color-management options .................................................................................................... 106
Color-adjustment options ....................................................................................................... 107
HP Professional PANTONE* Emulation ................................................................................... 109
Color emulation modes ......................................................................................................... 110
8 Job queue management ............................................................................................... 114
Embedded Web Server job queue page ................................................................................. 115
Job preview ......................................................................................................................... 115
Turn off the job queue ........................................................................................................... 116
Pause the job queue ............................................................................................................. 116
Select when to print a job in the queue ................................................................................... 116
Identify a job in the queue ..................................................................................................... 117
Prioritize a job in the queue .................................................................................................. 117
Delete a job from the queue .................................................................................................. 117
Reprint or copy a job in the queue ......................................................................................... 118
Job status messages .............................................................................................................. 118
9 Retrieve printer usage information ............................................................................... 120
Get printer accounting information ......................................................................................... 121
Check printer usage statistics ................................................................................................. 121
Check ink and paper usage for a job ..................................................................................... 121
10 Practical printing examples ........................................................................................ 123
Overview ............................................................................................................................ 124
Resize an image with Adobe Photoshop CS4 .......................................................................... 124
Print a color photo with Photoshop CS2 .................................................................................. 126
Print a draft for revision with the correct scale .......................................................................... 128
Reprint a job with consistent colors ......................................................................................... 130
Use ESRI ArcGIS 9 to print a map .......................................................................................... 132
11 Maintain the printer .................................................................................................... 135
Clean the exterior of the printer ............................................................................................. 136
Clean the platen .................................................................................................................. 136
Clean the paper-advance sensor window ................................................................................ 138
Lubricate the printhead carriage ............................................................................................ 138
Maintain the ink cartridges .................................................................................................... 139
Perform preventive maintenance ............................................................................................ 139
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Move or store the printer ....................................................................................................... 140
Update the printer firmware .................................................................................................. 141
Change the ink absorber ...................................................................................................... 142
Secure disk erase ................................................................................................................. 146
12 Accessories ................................................................................................................. 147
Order accessories ................................................................................................................ 147
13 Troubleshoot print-quality issues ................................................................................ 148
General advice .................................................................................................................... 150
Troubleshooting tools ............................................................................................................ 150
Lines are too thick, too thin, or missing ................................................................................... 151
Lines appear stepped or jagged ............................................................................................ 152
Parts of lines or text are missing ............................................................................................. 152
Lines are printed double or in the wrong colors ........................................................................ 153
Lines are blurred (ink bleeds from lines) .................................................................................. 153
Lines are slightly warped ....................................................................................................... 154
Dark or light horizontal lines across the image (banding) .......................................................... 154
The image is grainy .............................................................................................................. 155
The image has a metallic hue (bronzing) ................................................................................. 155
The printed output is not flat .................................................................................................. 156
The print smudges when touched ........................................................................................... 156
Ink marks appear on the paper .............................................................................................. 156
Defects near the top of a print ............................................................................................... 157
Colors are inaccurate ........................................................................................................... 158
The output is completely blank ............................................................................................... 160
The output contains only a partial print ................................................................................... 160
The image is clipped ............................................................................................................ 161
The image is in one portion of the printing area ....................................................................... 161
The image is unexpectedly rotated ......................................................................................... 162
The print is a mirror image of the original ............................................................................... 162
The print is distorted or unintelligible ...................................................................................... 162
One image overlays another on the same print ........................................................................ 162
Pen settings seem to have no effect ......................................................................................... 162
The image has a wood-grain appearance (aeroworms) ............................................................ 163
14 Troubleshoot paper issues .......................................................................................... 164
The paper cannot be loaded successfully ................................................................................ 165
The paper has jammed ......................................................................................................... 165
Prints do not stack correctly in the bin ..................................................................................... 167
Automatic paper-cutter does not function ................................................................................. 167
Take-up reel paper jammed ................................................................................................... 167
Take-up reel does not wind .................................................................................................... 167
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15 Troubleshoot ink-system issues ................................................................................... 169
Cannot insert an ink cartridge ............................................................................................... 170
Cannot insert a printhead ...................................................................................................... 170
Cannot insert the maintenance cartridge ................................................................................. 170
Front panel recommends reseating or replacing a printhead ...................................................... 170
Clean the printheads ............................................................................................................ 170
Align the printheads ............................................................................................................. 171
16 Troubleshoot other issues ........................................................................................... 174
The printer is not printing ...................................................................................................... 175
The software program slows down or stalls while generating the print job ................................... 175
The printer seems slow .......................................................................................................... 175
Communication failures between computer and printer ............................................................. 176
Cannot access the Embedded Web Server .............................................................................. 176
“Out-of-memory” error message ............................................................................................. 177
The platen rollers squeak ....................................................................................................... 177
Cannot access the HP Utility .................................................................................................. 179
Print job canceled and purged when held for preview .............................................................. 179
Printer alerts ........................................................................................................................ 180
17 HP Customer Care ...................................................................................................... 181
Introduction ......................................................................................................................... 182
HP Professional Services ....................................................................................................... 182
HP Instant Support ................................................................................................................ 183
HP Proactive Support ............................................................................................................ 183
Customer Self Repair ............................................................................................................ 184
Contact HP Support .............................................................................................................. 184
Appendix A Overnight job scenario ................................................................................. 186
Task 1: Handle the digital content .......................................................................................... 186
Task 2: Handle the paper ..................................................................................................... 186
Task 3: Handle the ink system ................................................................................................ 187
Task 4: Handle print jobs ...................................................................................................... 188
Task 5: Adjust printed images ................................................................................................ 188
Appendix B Urgent walk-in job scenario .......................................................................... 190
Task 1: Handle the digital content .......................................................................................... 190
Task 2: Handle print jobs ...................................................................................................... 190
Task 3: Handle the paper ..................................................................................................... 191
Task 4: Handle the ink system ................................................................................................ 192
Task 5: Adjust printed images ................................................................................................ 192
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Appendix C Front-panel menus ........................................................................................ 194
Paper menu ......................................................................................................................... 195
Job management menu ......................................................................................................... 196
Ink menu ............................................................................................................................. 197
Setup menu ......................................................................................................................... 198
Image quality maintenance menu ........................................................................................... 200
Connectivity menu ................................................................................................................ 201
Internal prints menu .............................................................................................................. 202
Information menu ................................................................................................................. 203
Appendix D Front-panel error messages .......................................................................... 204
Appendix E Printer specifications ..................................................................................... 208
Functional specifications ....................................................................................................... 209
Physical specifications .......................................................................................................... 210
Memory specifications .......................................................................................................... 210
Power specifications ............................................................................................................. 210
Ecological specifications ....................................................................................................... 211
Environmental specifications .................................................................................................. 211
Acoustic specifications .......................................................................................................... 211
Glossary ........................................................................................................................... 212
Index ............................................................................................................................... 214
viii ENWW
1 Introduction
Safety precautions
●
Product models
●
Use of this guide
●
The printer’s main features
●
The printer’s main components
●
The Embedded Web Server’s main components
●
The HP Utility’s main features
●
The printer’s internal prints
●
Turn the printer on and off
●
ENWW 1
Safety precautions
The following precautions ensure the correct use of the printer and prevent printer damage. Use these
precautions at all times.
Use the power supply voltage that is specified on the nameplate. To avoid overloading the
●
printer's electrical outlet, do not use the outlet for multiple devices.
Make sure that the printer is well-grounded. Failure to ground the printer can result in electrical
●
shock, fire, and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself, unless authorized by HP (see
●
Customer Self
Repair on page 184). Contact your local HP Service Representative for service. See HP Customer
Care on page 181.
Use only the electrical cord that HP supplied with the printer. Do not damage, cut, or repair the
●
power cord. A damaged power cord creates a risk of fire and electric shock. Replace a damaged
power cord with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so can cause fire, electric shock, or other serious hazards.
Turn off the printer and unplug the power cable from the power outlet in any of the following
●
cases:
When you place your hands inside the printer
◦
If smoke or an unusual smell emanates from the printer
◦
If the printer is making an unusual noise that does not occur during normal operation
◦
If a piece of metal or a liquid (not part of cleaning and maintenance routines) touches
◦
internal parts of the printer
During an electrical (thunder or lightning) storm
◦
During a power failure
◦
Product models
This guide covers the following product models, normally referring to them by their short names for
brevity.
Full name Short name Part number
HP DesignJet Z6200 1067-mm (42-in) Photo
HP DesignJet Z6200 1524-mm (60-in) Photo
HP DesignJe
PostScript/PDF upgrade
HP DesignJet Z6200 1524-mm (60-in) Photo with
Pos
tScript/PDF upgrade
t Z6200 1067-mm (42-in) Photo with
2 Chapter 1 Introduction ENWW
Z6200 1.1m CQ109A
Z6200 1.5m CQ111A
Z6200ps 1.1m CQ109A + CQ744A/CQ745A
Z6200ps 1.5m CQ111A + CQ744A/CQ745A
Use of this guide
The HP Start-up Kit DVD is the most complete source of information about this product and is organized
into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics:
Connectivity and software instructions on page 13
●
Personalize the printer on page 22
●
Handle the paper on page 29
●
Handle the ink system on page 57
●
Print options on page 82
●
Color management on page 96
●
Practical printing examples on page 123
●
Maintain the printer on page 135
●
Troubleshooting
These chapters help you solve problems that might occur while printing and include the following
topics:
Troubleshoot print-quality issues on page 148
●
Troubleshoot ink-system issues on page 169
●
Troubleshoot paper issues on page 164
●
Troubleshoot other issues on page 174
●
Front-panel error messages on page 204
●
Support and specifications
These chapters contain reference information, including HP customer care and the specifications of the
printer:
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HP Customer Care on page 181
●
Printer specifications on page 208
●
Use of this guide
3
Appendices
The appendices highlight some of the more common printing scenarios you might face as a user. Each
appendix takes a step-by-step approach to working through a given printing scenario, and points you
to various parts of this guide that provide more task-specific information and instruction.
Glossary
This chapter contains definitions of printing and HP terms that are used in this documentation.
Index
In addition to the table of contents, an alphabetical index is included to help you to find topics quickly.
Warnings and Cautions
Symbols are used in this manual to ensure the proper use of the printer and to prevent printer damage.
Follow the instructions that are marked with these symbols.
WARNING! Failure to follow the guidelines that are marked with this symbol could result in serious
personal injury or death.
CAUTION: Failure to follow the guidelines that are marked with this symbol could result in minor
personal injury or damage to the product.
The printer’s main features
Some major features of the printer are shown below:
Fast, high-quality printing with a resolution of up to 2400 × 1200 optimized dots per inch (dpi),
●
from a 1200 × 1200 dpi input (using the Max. resolution for photo papers option)
Maximum paper width of 1067 mm (42 in) or 1524 mm (60 in)
●
Take-up reel supplied with the 1.5m printer, available as an accessory for the 1.1m printer
●
Accurate and consistent color reproduction features:
●
Press emulations for U.S., European, and Japanese standards; and color-monitor red-green-
◦
blue (RGB) emulations
Automatic color calibration and profiling
◦
An eight-ink system that provides a wide color range on matte fine-art papers and glossy photo
●
papers for photographic and graphic arts prints. The ink system also offers complete coverage of
International Organization for Standards (ISO) and Specifications for Web Offset Publications
(SWOP) gamuts for color accuracy in pre-press applications.
An HP Embedded Spectrophotometer for consistent and accurate color, even with paper and
●
environment changes, and easy creation of custom International Color Consortium (ICC) profiles
(see
HP Embedded Spectrophotometer on page 101)
4 Chapter 1 Introduction ENWW
Ink and paper usage information that is available from the Web through the Embedded Web
●
Server (see
Paper flexibility and automatic easy load, including information and paper presets that are
●
available on the front panel, or through the HP Utility
The Embedded Web Server’s main components on page 10)
The printer’s main components
The following views illustrate the main components of the Z6200 1.1m and 1.5m Printers.
Front view 1.1m printer
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1. Ink cartridge
2. Platen
3. Printhead
4. Printhead carriage
5. Front panel
6. Maintenance cartridge
7. Paper-load lever
8. Spindle
9. Bin
The printer’s main components
5
Rear view 1.1m printer
1. Power switch and socket
2. Sockets for communication cables and optional accessories
Front view 1.5m printer
1. Ink cartridge
2. Platen
3. Printhead
4. Printhead carriage
5. Front panel
6 Chapter 1 Introduction ENWW
6. Maintenance cartridge
7. Paper-load lever
8. Spindle
9. Loading table
10. Take-up reel motor
11. Take-up reel cable and sensor housing unit
12. Take-up reel sensor
13. Take-up reel spindle hub
Rear view 1.5m printer
1. Power switch and socket
2. Sockets for communication cables and optional accessories
Take-up reel motor
NOTE: The take-up reel is a standard feature with the Z6200 1.5m printer. It is an optional accessory
for the Z6200 1.1m printer. See
Accessories on page 147.
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The printer’s main components
7
1. Take-up reel spindle lever
2. Manual winding buttons
3. Wind-direction switch
The front panel
Your printer's front panel is located on the front of the printer, on the right-hand side. It has the
following important functions:
It is used to perform certain operations, such as loading and unloading paper
●
It displays up-to-date information about the status of the printer, the ink cartridges, the printheads,
●
the maintenance cartridge, the paper, the print jobs, and other parts and processes
It gives guidance on using the printer
●
It displays warning and error messages, when appropriate, with audible alerts to call attention
●
It can be used to change the values of printer settings and the operation of the printer
●
NOTE: Settings in the Embedded Web Server or in the printer driver override front-panel
settings.
The front panel has the following components, starting with the four direct-access keys:
1. Paper loading key starts the paper loading process: see
2. View paper information key displays information about the loaded paper.
8 Chapter 1 Introduction ENWW
Load a roll into the printer on page 36.
3. Pause printing key pauses printing after finishing the current page. Press the key again to restart
printing. This can be useful, for instance, when you want to change or load a roll of a different
paper type.
4. Form feed and cut key: see
5. Front-panel display displays errors, warnings and information on using your printer.
6. Back key: To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
7. Menu key: Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
8. Down key: To go down in a menu or option, or to decrease a value, for example when
configuring the front-panel display contrast or the IP address.
9. Power key: To turn the printer off or on, it also has a light to indicate the printer's status. If the
power key light is off the printer is off. If the power key light is blinking green, the printer is
starting up. If the power key light is green on, the printer is on. If the power key light is amber on,
the printer is in standby. If the power key light is blinking amber, the printer needs attention.
10. Cancel key: To abort a procedure or interaction.
11. Up key: To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
12. OK key: To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option. If the status screen is displayed, this key takes you
to the main menu.
Feed and cut the paper on page 50.
13. Status light: Indicates the printer's status. If the Status light is solid green, the printer is ready. If it is
flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing
amber, the printer needs attention.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it
means that you should select Item1, then select Item2, then select Item3.
For detailed information on the front-panel menus, see
For an annotated list of front-panel error messages, see
Information about specific uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
HP-GL/2 and HP RTL printer driver for Windows operating systems
●
The Embedded Web Server, which runs in the printer and enables you to use a Web browser on
●
any computer to check ink levels and printer status (see
components on page 10)
Front-panel menus on page 194.
Front-panel error messages on page 204.
The Embedded Web Server’s main
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The HP Utility (see
●
The HP Utility’s main features on page 11)
The printer’s main components
9
PostScript drivers for Windows and Mac OS are provided with the PostScript/PDF Upgrade Kit (see
Accessories on page 147).
The Embedded Web Server’s main components
The Embedded Web Server is a Web server running inside the printer. Users can obtain printer
information, manage the print queue and paper presets, change printer settings and troubleshoot
problems through the Embedded Web Server. It also allows service engineers to retrieve internal
information on printer problems.
Access the Embedded Web Server remotely by using an ordinary Web browser running on any
computer (see
organized within three tabs. Online help is available on every page.
Main tab
●
●
●
●
Manage the print queue
Add new jobs to the queue
View supplies status
Monitor paper and ink usage
Access the Embedded Web Server on page 23). Its features and functionality are
PANTONE©* emulation (with the PostScript/PDF upgrade)
●
Setup tab
Define printer, network and security settings
●
Send accounting reports and notifications of warnings and errors by e-mail
●
Update firmware
●
Import and export paper presets
●
Set the date and time
●
Support tab
Use the Print Quality Troubleshooting wizard to help resolve some of the most common print-
●
quality issues
Browse helpful information from a variety of sources
●
Access HP DesignJet links for technical support with your printer, driver and accessories
●
Access service support pages that show current and historical data on the usage of your printer
●
10 Chapter 1 Introduction ENWW
The HP Utility’s main features
The HP Utility provides an easy-to-use interface that allows the user to manage and access various
printer features and functionality.
Manage the printer, including single-point color control with the HP Color Center
●
Gain access to the online HP Knowledge Center
●
View the status of the ink cartridges, the printheads and the paper
●
Manage, install, and create International Color Consortium (ICC) profiles (with the PostScript/PDF
●
upgrade)
Access and use embedded profiles (with the PostScript/PDF upgrade)
●
Update the printer's firmware (see
●
Calibrate the printer and display
●
Change various printer settings (on the Settings tab)
●
Configure network settings
●
Update the printer firmware on page 141)
The printer’s internal prints
The internal prints provide various kinds of information about your printer. You can request these prints
from the front panel without using a computer.
Before requesting any internal print, make sure that paper is loaded and that the Ready message
appears on the front-panel display.
To print an internal print, select the
The following internal prints are available:
Demo: shows some of the capabilities of the printer
●
Menu map: shows details of all the front-panel menus
●
icon, then select the type of internal print that you want.
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Configuration: shows all the current front-panel settings
●
Usage report: shows estimates of the total number of prints, number of prints by paper type,
●
number of prints by print-quality option, and total amount of ink used per color. The accuracy of
these estimates is not guaranteed.
HP-GL/2 palette: shows the color or grayscale definitions in the currently-selected color palette
●
PostScript font list: lists the PostScript fonts that are installed in the printer (with the PostScript/PDF
●
upgrade)
Service information: provides information that service engineers require
●
The HP Utility’s main features
11
Turn the printer on and off
TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time
and overall system reliability. When the printer has not been used for a certain period of time (the
default time is determined by Energy Star), it saves power by going into sleep mode. However, any
interaction with the printer's front-panel display, or sending a new job to print, returns it to active mode,
and it can resume printing immediately. To change the sleep mode time, see
setting on page 24.
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time-to-time.
This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to
leave the printer powered on or in sleep mode to avoid wasting ink and time.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
●
Switched on: the switch at the back of the printer is in the on position
●
Powered on: the Power key on the front panel shows a green light
●
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to
use the Power key on the front panel.
Change the sleep mode
However, if you plan to store the printer indefinitely, you are recommended to power it off using the
Power key, and then also switch off the power switch at the rear. Also, if the Power key does not seem
to work, you can use the switch at the rear instead.
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the
printer has been off for six weeks or more, preparing the printheads could take up to 45 minutes.
12 Chapter 1 Introduction ENWW
2 Connectivity and software
instructions
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer driver (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
●
ENWW 13
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Gigabit Ethernet Very fast; varies according to
network traffic
Jetdirect print server (optional
accessory)
USB 2.0 (optional accessory) Very fast Short: 5 m (16 ft)
Moderate; varies according
to network traffic
Long: 100 m (328 ft) Requires extra equipment
Long: 100 m (328 ft) Requires extra equipment
NOTE: The speed of any network connection depends on all components used in the network, which
may include network interface cards, hubs, routers, switches and cables. If any one of these
components is not capable of high-speed operation, you will find that you have a low-speed
connection. The speed of your network connection can also be affected by the total amount of traffic
from other devices on the network.
NOTE: There are various possible ways of connecting the printer to a network, but only one of them
can be active at a time; with the exception of the Jetdirect print server, which can be active at the same
time as one other network connection.
Connect to a network (Windows)
(switches).
(switches).
Useful for wireless or
AppleTalk connection, and
for Novell printing.
Once the network cable is connected and the printer is powered up, it automatically obtains an IP
address. You need to perform the following steps to configure the printer in the network:
1. Go to your printer's front panel and press the Menu key if necessary until you see the following
screen.
Note the IP address of your printer (192.168.1.1 in this example).
2. Insert the HP Start-Up Kit DVD into your computer. If the DVD does not autorun, run the
setup.exe program in the root folder of the DVD.
3. Press the Software Installation button.
14 Chapter 2 Connectivity and software instructions ENWW
4. Press the Express Network Install button.
5. The configuration program will look for printers connected to your network. When the search has
finished, a list of printers will be displayed. Identify your printer by its IP address and select it from
the list.
If your printer does not appear in the list, select Help me find my network printer and click
Next. In the next screen, give the IP address of your printer.
Connect directly to a computer (Windows)
You can connect your printer directly to a computer without going through a network, by using the
printer's USB 2.0 socket.
1. Do not connect the computer to the printer yet. You must first install the printer driver
software on the computer, as follows.
2. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not autorun, run the
setup.exe program in the root folder of the DVD.
3. Press the Software Installation button.
4. Press the Custom Install button.
5. Follow the instructions on your screen to set up the printer. The following notes will help you to
understand the screens and make appropriate choices.
You may see a message warning that the installer will have to communicate through the
●
Windows Firewall to search for printers on the network. As you intend to set up a direct
connection, select Continue installation without searching the network and click
Next.
When asked how the printer is connected, choose USB cable.
●
When prompted to do so, connect your computer to the printer, using a USB cable. Ensure
●
that the printer is switched on.
Uninstall the printer driver (Windows)
1. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not autorun, run the
setup.exe program in the root folder of the DVD.
2. Press the Software Installation button.
3. Press the Modify Installation button, and follow the instructions on your screen to uninstall the
printer driver.
Connect to a network (Mac OS)
You can connect your printer to a network under Mac OS by using the following methods:
Bonjour
●
TCP/IP
●
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Connect directly to a computer (Windows)
15
NOTE: The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer.
Bonjour connection
1.
Go to your printer's front panel and select the Connectivity menu icon
or Gigabit Ethernet, then View configuration. Note the mDNS service name of your printer.
2. Insert the HP Start-up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4.
Open the Mac OS X HP DesignJet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
, then Fast Ethernet
6. The printer software is installed, including the printer driver and the HP Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's mDNS service name (which you
noted in step
16 Chapter 2 Connectivity and software instructions ENWW
1) in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows Bonjour. Then highlight that line. Otherwise, continue searching further
down the list.
If you cannot find your printer name with a Bonjour connection type, check the box My
●
printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
TCP/IP connection
1. Go to your printer's front panel and press the Menu key if necessary until you see the following
screen.
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Note the URL of your printer (http://192.168.1.1 in this example).
2. Insert the HP Start-up Kit DVD into your DVD drive.
Connect to a network (Mac OS)
17
3. Open the DVD icon on your desktop.
4.
Open the Mac OS X HP DesignJet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver and the HP Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step
in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows IP Printing. Then highlight that line. Otherwise, continue searching
further down the list.
If you cannot find your printer name with an IP Printing connection type, check the box My
●
printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
Connect directly to a computer (Mac OS)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket.
1)
1. Make sure the printer is either turned off or disconnected from the computer.
2. Insert the HP Start-up Kit DVD into your DVD drive.
18 Chapter 2 Connectivity and software instructions ENWW
3. Open the DVD icon on your desktop.
4.
Open the Mac OS X HP DesignJet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver and the HP Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer.
8. Make sure that the printer is turned on and connected to the computer with a certified USB cable.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
http://www.usb.org/) should be used with this printer.
9. In the HP Printer Setup Assistant, click Continue.
10. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
11. The following screen displays information about your printer's installation, where the name of the
printer can be modified. Make any changes you wish to make, and click Continue.
12. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
13. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
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Connect directly to a computer (Mac OS)
19
Sharing the printer
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. Under Mac OS X 10.4, enable printer sharing by going to Sharing > Services > Printer
Sharing.
Under later versions of Mac OS X, go to Sharing, select Printer Sharing, and then check the
printer(s) that you want to share.
3. Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
Any other people wishing to share your printer must install the printer software on their own computers.
The PostScript driver does not support printer sharing between Mac OS X 10.4 and Mac OS X 10.5 or
10.6. It does support printer sharing between Mac OS X 10.5 and 10.6.
Anyone sharing your printer will be able to send print jobs, but will not be able to receive information
from the printer—which affects printer alerts, printer status reports, paper management, printer
administration and troubleshooting.
You may find that sharing your directly connected printer with other users will slow down your
computer unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Mac OS) on page 15.
Uninstall the printer software (Mac OS)
1. Insert the HP Start-up Kit DVD into your DVD drive.
2. Open the DVD icon on your desktop.
3.
Open the Mac OS X HP DesignJet Uninstaller, and follow the instructions on your screen to
uninstall the printer software.
20 Chapter 2 Connectivity and software instructions ENWW
To delete the print queue:
Under Mac OS X 10.4 there are two ways of deleting the print queue:
●
from the system preferences, select the Printing pane of the Print & Fax dialog. Select the
◦
name of the printer and click the – button.
from the Print Setup utility, select the name of the printer and click the Delete icon.
◦
Under Mac OS X 10.5 or 10.6: from the system preferences, select the Print & Fax dialog.
●
Select the name of the printer and click the – button.
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Uninstall the printer software (Mac OS)
21
3 Personalize the printer
Change the language of the front-panel display
●
Access the Embedded Web Server
●
Change the language of the Embedded Web Server
●
Access the HP Utility
●
Change the language of the HP Utility
●
Change the sleep mode setting
●
Turn the buzzer on and off
●
Change the front-panel display contrast
●
Change the units of measurement
●
Configure network settings
●
Change the graphic language setting
●
Personalize the list of paper types
●
Select paper mismatch action
●
22 Chapter 3 Personalize the printer ENWW
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