HP Designjet Z6100 Printer series
Using your printer
HP Designjet Z6100 Printer series
Using your printer
Legal notices
© Copyright 2006, Hewlett-Packard
Development Company, L.P.
The information contained in this document is
subject to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing contained in other sections different
from the express warranty should be
construed as constituting an additional
warranty. HP shall not be liable for technical
and editorial errors or omissions contained
herein.
Adobe®, Acrobat®, Adobe Photoshop®,
and PostScript® are trademarks of Adobe
Systems Incorporated.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
PANTONE®* is *Pantone, Inc.'s checkstandard trademark for color.
Table of contents
1 Introduction
Safety precautions .................................................................................................................... 2
Using this guide ....................................................................................................................... 2
Introduction .............................................................................................................. 2
Use and maintenance ................................................................................................ 2
Troubleshooting ........................................................................................................ 3
Support and specifications ......................................................................................... 3
Appendices .............................................................................................................. 3
Glossary .................................................................................................................. 3
Index ....................................................................................................................... 3
Warnings and Cautions ............................................................................................. 3
The printer's main features ........................................................................................................ 4
The printer's main components ................................................................................................... 4
Front view 42–in printer ............................................................................................. 5
Rear view 42–in printer ............................................................................................. 6
Front view 60–in printer ............................................................................................. 6
Rear view 60–in printer ............................................................................................. 7
Take-up reel motor ..................................................................................................... 7
The front panel ......................................................................................................... 8
Printer software ......................................................................................................... 9
The Embedded Web Server's main components ......................................................................... 10
Main tab ................................................................................................................ 10
Setup tab ............................................................................................................... 10
Support tab ............................................................................................................ 10
The driver's main features ....................................................................................................... 11
The HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS) main features ....................... 11
2 Connectivity and software instructions
Install the driver ..................................................................................................................... 13
Choose which connection method to use ................................................................................... 13
Connect to a network (Windows) ............................................................................................. 13
Connect directly to a computer (Windows) ................................................................................ 14
Uninstall the printer software (Windows) ................................................................................... 15
Connect to a network (Mac OS) ............................................................................................... 15
Bonjour or Rendezvous connection ............................................................................ 15
TCP/IP connection ................................................................................................... 16
Connect directly to a computer (Mac OS) ................................................................................. 17
Share the printer ..................................................................................................... 18
Uninstall the printer software (Mac OS) ..................................................................................... 19
3 Basic setup options
Printer setup options ............................................................................................................... 21
iii
Turn the printer on and off ........................................................................................ 21
Restart the printer .................................................................................................... 22
Change the language of the front panel ..................................................................... 22
Request e-mail notification of specific error conditions .................................................. 23
Change the sleep mode setting ................................................................................. 23
Turn off the buzzer .................................................................................................. 23
Change the front panel display contrast ..................................................................... 23
Change the units of measurement .............................................................................. 23
Embedded Web Server setup options ....................................................................................... 23
Access the Embedded Web Server ............................................................................ 23
Password-protect the Embedded Web Server .............................................................. 24
Change the language of the Embedded Web Server ................................................... 24
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) setup options ................................ 25
Change the language of the HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS) ....................................................................................................................... 25
4 Handle the paper
Overview .............................................................................................................................. 27
Use paper .............................................................................................................. 27
Drying time ............................................................................................................ 28
Supported paper types ............................................................................................ 28
Load a roll onto the spindle ..................................................................................................... 30
Load a roll into the printer ....................................................................................................... 32
Unload a roll from the printer .................................................................................................. 36
The normal procedure (roll attached to spindle) ........................................................... 37
Roll is detached from spindle .................................................................................... 37
No paper visible ..................................................................................................... 37
Use the take-up reel ................................................................................................................ 38
Load a roll onto the take-up reel ................................................................................ 38
Unload a roll from the take-up reel ............................................................................ 43
View information about the paper ............................................................................................ 45
Perform paper advance calibration .......................................................................................... 46
Overview of the paper advance procedure ................................................................ 46
Return to the default calibration ................................................................................. 47
Download paper profiles ........................................................................................................ 47
Use non-HP paper .................................................................................................................. 47
Cancel the drying time ............................................................................................................ 48
Change the drying time .......................................................................................................... 49
Printing paper info ................................................................................................................. 49
Store the paper ...................................................................................................................... 49
Order paper .......................................................................................................................... 49
Non-recommended paper types ................................................................................ 55
5 Handle the ink system
Ink system components ............................................................................................................ 57
Ink cartridges .......................................................................................................... 57
Printheads .............................................................................................................. 57
Maintenance cartridge ............................................................................................. 58
Ink system tips ....................................................................................................................... 58
Work with ink system components ............................................................................................ 59
Remove an ink cartridge .......................................................................................... 59
Insert an ink cartridge .............................................................................................. 61
Remove a printhead ................................................................................................ 61
iv
Order ink supplies .................................................................................................................. 78
6 Print options
Select print quality .................................................................................................................. 80
Select page size .................................................................................................................... 80
Adjust margins and layout options ........................................................................................... 82
Resize a print ........................................................................................................................ 83
Print crop lines ....................................................................................................................... 84
Rotate an image .................................................................................................................... 85
Print a mirror image ............................................................................................................... 87
Select image orientation ......................................................................................................... 87
Remove the top and bottom blank areas ................................................................................... 87
Enter an account ID ................................................................................................................ 88
Select color emulation mode .................................................................................................... 88
Insert a printhead .................................................................................................... 64
Clean (recover) the printheads .................................................................................. 66
Clean the electrical connections on a printhead .......................................................... 67
Align the printheads ................................................................................................ 71
Use the Printhead status plot ..................................................................................... 71
Remove the maintenance cartridge ............................................................................ 73
Insert the maintenance cartridge ............................................................................... 75
Check the status of the ink system .............................................................................. 76
Check the status of the ink cartridges ......................................................................... 76
Check the status of a printhead ................................................................................. 77
Check printer usage statistics .................................................................................... 77
Use the Embedded Web Server ................................................................................ 80
Use a driver ........................................................................................................... 80
Use the front panel .................................................................................................. 80
Custom page sizes .................................................................................................. 81
Use the Embedded Web Server ................................................................................ 81
Use a driver ........................................................................................................... 81
Use the front panel .................................................................................................. 82
Use the Embedded Web Server ................................................................................ 83
Use a driver ........................................................................................................... 83
Use the front panel .................................................................................................. 83
Use the Embedded Web Server ................................................................................ 84
Use a driver ........................................................................................................... 84
Use the front panel .................................................................................................. 84
Use the Embedded Web Server ................................................................................ 85
Use a driver ........................................................................................................... 85
Use the front panel .................................................................................................. 85
Use the Embedded Web Server ................................................................................ 86
Use a driver ........................................................................................................... 86
Use the front panel .................................................................................................. 86
Autorotate .............................................................................................................. 87
Use the Embedded Web Server ................................................................................ 87
Use the Embedded Web Server ................................................................................ 87
Use a driver ........................................................................................................... 87
Use the Embedded Web Server ................................................................................ 88
Use a driver ........................................................................................................... 88
Use the Embedded Web Server ................................................................................ 88
Use a driver ........................................................................................................... 88
Use the Embedded Web Server ................................................................................ 88
Use a driver ........................................................................................................... 89
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Use the front panel .................................................................................................. 89
Change the treatment of overlapping lines ................................................................................ 89
Use the front panel .................................................................................................. 89
Print with shortcuts .................................................................................................................. 89
Hold for preview .................................................................................................................... 90
Use the Embedded Web Server ................................................................................ 90
Use a driver ........................................................................................................... 91
Configure for high-quality printing ............................................................................................ 91
Use the Embedded Web Server ................................................................................ 91
Use a driver ........................................................................................................... 91
Use the front panel .................................................................................................. 91
Additional tips ........................................................................................................ 92
Print in grayscale ................................................................................................................... 93
Use the Embedded Web Server ................................................................................ 93
Use a driver ........................................................................................................... 93
Print a draft ........................................................................................................................... 94
Use the Embedded Web Server ................................................................................ 94
Use a driver ........................................................................................................... 94
Use the front panel .................................................................................................. 94
Manage print jobs ................................................................................................................. 94
Submit a job ........................................................................................................... 94
Save a job ............................................................................................................. 95
Reprint an old job ................................................................................................... 96
Cancel a job .......................................................................................................... 96
Manage the print queue ........................................................................................... 96
Nest jobs to save paper ........................................................................................... 98
Check ink and paper usage for a job ...................................................................... 101
Request the printer's internal prints ......................................................................................... 101
Use paper economically ....................................................................................................... 102
Use ink economically ............................................................................................................ 102
Change the graphic language setting ..................................................................................... 102
Use the front panel ................................................................................................ 103
Use the HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ....................... 103
7 Color management
What is color? ..................................................................................................................... 105
The problem: color in the computer world ............................................................................... 105
The solution: color management ............................................................................................. 107
Color and your printer .......................................................................................................... 108
HP Embedded Spectrophotometer ........................................................................... 108
A summary of the color-management process .......................................................................... 109
Color calibration .................................................................................................................. 110
Color profiling ..................................................................................................................... 111
Create your own profile ......................................................................................... 111
Use a third-party profile ......................................................................................... 112
Profile your monitor ............................................................................................... 113
HP Advanced Profiling Solution ............................................................................... 113
Color-management options .................................................................................................... 114
Color adjustment options ...................................................................................................... 114
Perform black point compensation .......................................................................................... 115
Set the rendering intent ......................................................................................................... 116
HP Professional PANTONE* Emulation ................................................................................... 116
Color emulation modes ......................................................................................................... 118
CMYK color emulation ........................................................................................... 119
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RGB color emulation .............................................................................................. 120
8 Practical printing examples
Overview ............................................................................................................................ 123
Resize an image by using Adobe Photoshop (HP–GL/2 and PostScript driver) ............................. 123
Application settings ............................................................................................... 123
Print a color photo (Photoshop CS2 v9.0, Win) ....................................................................... 126
Print a draft for revision with the correct scale .......................................................................... 127
Using Adobe Acrobat ............................................................................................ 127
Reprint a job with consistent colors ......................................................................................... 130
Scenario 1 ........................................................................................................... 130
Scenario 2 ........................................................................................................... 131
Use ESRI ArcGIS 9 to print a map .......................................................................................... 131
Use the Windows printer engine ............................................................................. 131
Use the ArcPress printer engine ............................................................................... 133
9 Maintain the printer
Clean the exterior of the printer ............................................................................................. 136
Clean the platen .................................................................................................................. 136
Clean the paper-advance sensor window ................................................................................ 138
Lubricate the printhead carriage ............................................................................................ 139
Maintain the ink cartridges .................................................................................................... 139
Perform preventive maintenance ............................................................................................ 139
Move or store the printer ....................................................................................................... 140
Update the printer firmware .................................................................................................. 141
Change the ink absorber ...................................................................................................... 142
Remove the ink absorber ........................................................................................ 142
Insert the ink absorber ........................................................................................... 144
Secure disk erase ................................................................................................................. 145
10 Accessories
Order accessories ................................................................................................................ 147
11 Troubleshoot print-quality issues
General advice .................................................................................................................... 149
The Embedded Web Server Print Quality Troubleshooting wizard .............................................. 149
Lines are too thick, too thin, or missing ................................................................................... 150
Lines appear stepped or jagged ............................................................................................ 150
Parts of lines or text are missing ............................................................................................. 151
Lines are printed double or in the wrong colors ........................................................................ 152
Lines are blurred (ink bleeds from lines) .................................................................................. 152
Lines are slightly warped ....................................................................................................... 153
Dark or light horizontal lines across the image (banding) .......................................................... 153
The image is grainy .............................................................................................................. 154
The image has a metallic hue (bronzing) ................................................................................. 154
The printed output is not flat .................................................................................................. 155
The print smudges when touched ........................................................................................... 155
Ink marks appear on the paper .............................................................................................. 155
Smears on the front of coated paper ........................................................................ 155
Smears or scratches on the front of glossy paper ....................................................... 156
Ink marks on the back of the paper ......................................................................... 156
Defects near the top of a print ............................................................................................... 156
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Colors are inaccurate ........................................................................................................... 157
PANTONE* colors are inaccurate ........................................................................... 157
Colors between different HP Designjets do not match ................................................ 157
The output is completely blank ............................................................................................... 159
The output contains only a partial print ................................................................................... 159
The image is clipped ............................................................................................................ 160
The image is in one portion of the printing area ....................................................................... 160
The image is unexpectedly rotated ......................................................................................... 160
The print is a mirror image of the original ............................................................................... 161
The print is distorted or unintelligible ...................................................................................... 161
One image overlays another on the same print ........................................................................ 161
Pen settings seem to have no effect ......................................................................................... 161
The image has a wood-grain appearance (aeroworms) ............................................................ 161
12 Troubleshoot paper issues
The paper cannot be loaded successfully ................................................................................ 163
The paper has jammed ......................................................................................................... 163
Check the printhead path ....................................................................................... 163
Check the paper path ............................................................................................ 165
Prints do not stack correctly in the bin ..................................................................................... 165
Automatic paper-cutter does not function ................................................................................. 165
Take-up reel paper jammed ................................................................................................... 165
Take-up reel does not wind .................................................................................................... 165
13 Troubleshoot ink-system issues
Cannot insert an ink cartridge ............................................................................................... 168
Cannot insert a printhead ...................................................................................................... 168
Cannot insert the maintenance cartridge ................................................................................. 168
Front panel recommends reseating or replacing a printhead ...................................................... 168
Clean the printheads ............................................................................................................ 168
Align the printheads ............................................................................................................. 169
Reinsert printheads procedure ................................................................................. 169
Image Quality Maintenance menu procedure ........................................................... 170
Scan errors during alignment .................................................................................. 171
14 Troubleshoot other issues
The printer is not printing ...................................................................................................... 173
The software program slows down or stalls while generating the print job ................................... 173
The printer seems slow .......................................................................................................... 173
Communication failures between computer and printer ............................................................. 174
Cannot access the Embedded Web Server .............................................................................. 174
“Out-of-memory” error message ............................................................................................. 175
AutoCAD 2000 memory allocation error ................................................................................ 175
The platen rollers squeak ....................................................................................................... 175
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ............................ 177
No output from Microsoft Visio 2003 ..................................................................................... 177
Print job canceled and purged when held for preview .............................................................. 178
15 Front-panel error messages
16 Get help
Introduction ......................................................................................................................... 183
viii
HP Instant Support ................................................................................................................ 183
HP Proactive Support ............................................................................................................ 183
HP Customer Care ............................................................................................................... 183
Telephone numbers ............................................................................................... 184
HP Designjet Online ............................................................................................................. 186
Other sources of information ................................................................................................. 187
17 Printer specifications
Functional specifications ....................................................................................................... 189
Physical specifications .......................................................................................................... 190
Memory specifications .......................................................................................................... 191
Power specifications ............................................................................................................. 191
Ecological specifications ....................................................................................................... 191
Environmental specifications .................................................................................................. 191
Acoustic specifications .......................................................................................................... 192
18 Legal information
Hewlett-Packard Limited Warranty—HP (HP Designjet Z6100 Printer series) ................................ 194
A. Extent of HP Limited Warranty ............................................................................ 194
B. Limitation of warranty ........................................................................................ 195
C. Limitations of liability ......................................................................................... 195
D. Local law ......................................................................................................... 195
Hewlett-Packard Software License Agreement .......................................................................... 196
HP SOFTWARE LICENSE TERMS ............................................................................ 196
Open source software .......................................................................................................... 197
Open source acknowledgments .............................................................................. 197
Open source written offer ....................................................................................... 197
Regulatory notices ................................................................................................................ 197
Material Safety Data Sheet ..................................................................................... 197
Regulatory Model Number ..................................................................................... 197
Regulatory Statements ............................................................................................ 198
DECLARATION OF CONFORMITY ........................................................................................ 201
Appendix A Overnight job scenario
Task 1: Handle the digital content .......................................................................................... 202
Task 2: Handle the paper ..................................................................................................... 202
Task 3: Handle the ink system ................................................................................................ 203
Task 4: Handle print jobs ...................................................................................................... 204
Task 5: Adjust printed images ................................................................................................ 204
Appendix B Urgent walk-in job scenario
Task 1: Handle the digital content .......................................................................................... 206
Task 2: Handle print jobs ...................................................................................................... 206
Task 3: Handle the paper ..................................................................................................... 207
Task 4: Handle the ink system ................................................................................................ 208
Task 5: Adjust printed images ................................................................................................ 208
Appendix C Replace your HP Designjet 5000 series printer with an HP Designjet Z6100 printer
scenario
Set up the printer ................................................................................................................. 210
Front panel ........................................................................................................... 210
Printer software ..................................................................................................... 211
ix
Handle the paper ................................................................................................................. 211
What is new in paper handling? ............................................................................. 211
Paper profiles ....................................................................................................... 211
Print paper info feature .......................................................................................... 212
The take-up reel .................................................................................................... 212
Handle the ink system ........................................................................................................... 212
What is new with the ink system components? .......................................................... 212
Image quality and color management ..................................................................................... 213
Print quality .......................................................................................................... 213
Calibration and image quality ................................................................................ 214
Efficient use of paper and consumables .................................................................................. 214
Maintenance and troubleshooting .......................................................................................... 214
Glossary ........................................................................................................................... 216
Index ............................................................................................................................... 218
x
1
Introduction
Safety precautions
●
Using this guide
●
The printer's main features
●
The printer's main components
●
The Embedded Web Server's main components
●
The driver's main features
●
The HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS) main features
●
Introduction
1
Introduction
Safety precautions
The following precautions ensure the correct use of the printer and prevent printer damage. Use these
precautions at all times.
Use the power supply voltage that is specified on the nameplate. To avoid overloading the printer's
●
electrical outlet, do not use the outlet for multiple devices.
Make sure that the printer is well-grounded. Failure to ground the printer can result in electrical shock,
●
fire, and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative for
●
service. See
Use only the electrical cord that HP supplied with the printer. Do not damage, cut, or repair the power
●
cord. A damaged power cord creates a risk of fire and electric shock. Replace a damaged power
cord with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so can cause fire, electric shock, or other serious hazards.
Turn off the printer and unplug the power cable from the power outlet in any of the following cases:
●
When you place your hands inside the printer
●
If smoke or an unusual smell emanates from the printer
●
HP Customer Care on page 183.
If the printer is making an unusual noise that does not occur during normal operation
●
If a piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
●
parts of the printer
During an electrical (thunder or lightning) storm
●
During a power failure
●
Using this guide
The HP Start-up Kit CD/DVD is the most complete source of information about this product and is organized
into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics:
Connectivity and software instructions on page 12
●
Basic setup options on page 20
●
Handle the paper on page 26
●
Handle the ink system on page 56
●
Print options on page 79
●
Color management on page 104
●
2Chapter 1 Introduction
Practical printing examples on page 122
●
Maintain the printer on page 135
●
Troubleshooting
These chapters help you solve problems that might occur while printing and include the following topics:
Troubleshoot print-quality issues on page 148
●
Troubleshoot ink-system issues on page 167
●
Troubleshoot paper issues on page 162
●
Troubleshoot other issues on page 172
●
Front-panel error messages on page 179
●
Support and specifications
These chapters contain reference information, including HP customer care and the specifications of the
printer:
Get help on page 182
●
Printer specifications on page 188
●
Legal information on page 193
●
Appendices
The appendices highlight some of the more common printing scenarios you might face as a user. Each
appendix takes a step-by-step approach to working through a given printing scenario, and points you to
various parts of this guide that provide more task-specific information and instruction.
Introduction
Glossary
This chapter contains definitions of printing and HP terms that are used in this documentation.
Index
In addition to the table of contents, an alphabetical index is included to help you to find topics quickly.
Warnings and Cautions
Symbols are used in this manual to ensure the proper use of the printer and to prevent printer damage.
Follow the instructions that are marked with these symbols.
WARNING! Failure to follow the guidelines that are marked with this symbol could result in
serious personal injury or death.
CAUTION: Failure to follow the guidelines that are marked with this symbol could result in minor
personal injury or damage to the product.
Using this guide 3
Introduction
The printer's main features
Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dots per inch (dpi), from a 1200 × 1200 dpi input
●
when using photo paper, the Best print-quality option, and the Maximum resolution for the photo
paper option
HP Easy Printer Care (Windows®) and HP Printer Utility (Mac OS). See
●
(Windows) and HP Printer Utility (Mac OS) main features on page 11.
Accurate and consistent color reproduction features:
●
Press emulations for U.S., European, and Japanese standards; and color-monitor red-gree-blue
●
(RGB) emulations
Automatic color calibration and profiling
●
An eight-ink system that provides a wide color range on matte fine-art papers and glossy photo
●
papers for photographic and graphic arts prints. The ink system also offers complete coverage of
International Organization for Standards (ISO) and Specifications for Web Offset Publications
(SWOP) gamuts for color accuracy in pre-press applications.
An HP Embedded Spectrophotometer for consistent and accurate color, even with paper and
●
environment changes and easy creation of custom International Color Consortium (ICC) profiles.
See
HP Embedded Spectrophotometer on page 108.
Ink and paper usage information that is available from the Web through the Embedded Web Server.
●
Access the Embedded Web Server on page 23.
See
Paper flexibility and automatic easy load, including information and profiles that are available on
●
the front panel, or through HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS)
The HP Easy Printer Care
The printer's main components
The following views illustrate the main components of the HP Designjet Z6100 42–in and 60–in Printers.
4Chapter 1 Introduction
Front view 42–in printer
Introduction
Ink cartridge
1.
Platen
2.
Printhead
3.
Printhead carriage
4.
Front panel
5.
Maintenance cartridge
6.
Paper-load lever
7.
Spindle
8.
Bin
9.
The printer's main components 5
Introduction
Rear view 42–in printer
Quick Reference Guide holder
1.
Hard power switch and power-cord plug in
2.
Sockets for communication cables and optional accessories
3.
Front view 60–in printer
Ink cartridge
1.
Platen
2.
Printhead
3.
Printhead carriage
4.
6Chapter 1 Introduction
Front panel
5.
Maintenance cartridge
6.
Paper-load lever
7.
Spindle
8.
Take-up reel deflector
9.
Take-up reel motor
10.
Take-up reel cable and sensor housing unit
11.
Take-up reel sensor
12.
Take-up reel spindle hub
13.
Rear view 60–in printer
Introduction
Quick Reference Guide holder
1.
Hard power switch and power-cord plug in
2.
Sockets for communication cables and optional accessories
3.
Take-up reel motor
NOTE: The take-up reel is a standard feature on the HP Designjet Z6100 60–in Printer. It is an
optional accessory on the HP Designjet Z6100 42–in Printer. See
Accessories on page 146.
The printer's main components 7
Introduction
The front panel
Take-up reel spindle lever
1.
Manual winding buttons
2.
Wind-direction switch
3.
Your printer's front panel is located on the front of the printer, on the right-hand side. Use if for the following
functions:
Use it to perform certain operations, such as loading and unloading paper.
●
View up-to-date information about the status of the printer, the ink cartridges, the printheads, the
●
maintenance cartridge, the paper, the print jobs, and other parts and processes.
Get guidance in using the printer.
●
See warning and error messages, when appropriate.
●
Use it to change the values of printer settings and the operation of the printer. However, settings in
●
the Embedded Web Server or in the driver override changes made on the front panel.
8Chapter 1 Introduction
The front panel has the following components:
The display area, shows information, icons, and menus.
1.
The Power button turns the printer on and off. If the printer is in sleep mode, this button will wake it
2.
up. (This is different from the hard power switch on the back of the printer. See
and off on page 21.)
The Power light is off when the printer is off. This light is amber when the printer is in sleep mode,
3.
green when the printer is on, green and flashing when the printer is in transition between off and
on.
The Form Feed and Cut button normally advances and cuts the roll. Here is a list of its other functions:
4.
If the printer is waiting for more pages to be nested, this button cancels the waiting time and
●
prints the available pages immediately.
If the printer is drying the ink after printing, this button cancels the waiting time and releases
●
the page immediately.
If the take-up reel is enabled, this button advances the paper 10 cm (3.9 inches), but does not
●
cut the paper.
The Reset button restarts the printer (as if it were switched off and switched on again). You will need
5.
a non-conductive implement with a narrow tip to operate the Reset button.
The Cancel button cancels the current operation. It is often used to stop the current print job.
6.
Turn the printer on
Introduction
The Status light is off when the printer is not ready to print: the printer is either off, or in sleep mode.
7.
The Status light is green when the printer is ready and idle, green and flashing when the printer is
busy, amber when a serious internal error has occurred, and amber and flashing when the printer
is awaiting human attention.
The Up button moves to the previous item in a list, or increases a numerical value.
8.
The OK button is used to select the item that is currently highlighted.
9.
The Back button is used to return to the previous menu. If you press it repeatedly, or hold it down,
10.
you return to the main menu.
The Down button moves to the next item in a list, or decreases a numerical value.
11.
To highlight an item on the front panel, press the Up or Down button until the item is highlighted.
To select an item on the front panel, first highlight it and then press the OK button.
The four front-panel icons are all found on the main menu. If you need to select or highlight an icon, and
you do not see the icons in the front panel, press the Back button until you can see them.
Sometimes this guide shows a series of front panel items like this: Item1 > Item2 > Item3. A construction
you
like this indicates that
You will find information about specific uses of the front panel throughout this guide.
should select Item1, select Item2, and then select Item3.
Printer software
The following software is provided with your printer:
HP-GL/2 printer driver for Windows operating systems
●
PostScript© printer driver for Windows and Mac OS operating systems
●
NOTE: The PostScript drivers are only available with HP Designjet PostScript printers.
The printer's main components 9
Introduction
The Embedded Web Server's main components
Main tab
HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS). See
●
(Windows) and HP Printer Utility (Mac OS) main features on page 11.
NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer
Care, it cannot be installed on computers that are running that version of Windows.
The Embedded Web Server, which runs in the printer and enables you to use a Web browser on
●
any computer to check the ink levels and the printer status. See
Server on page 23.
The Embedded Web Server is a Web server running inside the printer. Users can obtain printer
information, manage settings and profiles, and troubleshoot problems through the Embedded Web Server.
It also allows service engineers to retrieve internal information that helps diagnose printer problems.
Access the Embedded Web Server remotely by using an ordinary Web browser running on any computer.
Its features and functionality are organized within three tabs. Buttons near the top of each tabs page
provide access to online help and supplies reordering.
The Main tab provides information about the following items:
The HP Easy Printer Care
Access the Embedded Web
Print jobs and managing the print queue
●
Supplies status
●
Paper and ink usage and accounting
●
PANTONE©* emulation
●
Setup tab
The Setup tab includes options to complete these tasks:
Define printer, network and security settings
●
Send accounting reports and notifications of warnings and errors through email
●
Update firmware
●
Upload paper profiles
●
Set the date and time
●
Support tab
The Support tab contains options to complete these funtions:
Use the Embedded Web Server Print Quality Troubleshooting wizard to help resolve some of the
●
most common print quality issues
Browse helpful information from a variety of sources
●
Access HP Designjet links for technical support with your printer, driver and accessories
●
Access service support pages that show current and historical data on the usage of your printer
●
Troubleshoot image-quality
●
10 Chapter 1 Introduction
The driver's main features
The HP-GL/2 driver is your main printer driver. The following are its main features:
Access to the HP Knowledge Center, which includes illustrated, step-by-step guides for the most
●
common printing environments
A crop-lines option to indicate where the paper should be cut to achieve an appropriate paper size
●
A wide variety of printing options
●
Color-adjustment options
●
The HP Easy Printer Care (Windows) and HP Printer
Utility (Mac OS) main features
The HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS) provide an easy-to-use interface that
allows the user to manage and access various printer features and functionality.
Manage the printer, including single-point color control with the HP Color Center.
●
Gain access to the online HP Knowledge Center.
●
View the status of the ink cartridges, the printheads and the paper.
●
Manage, install, and create International Color Consortium (ICC) profiles (available with PostScript
●
printers only).
Introduction
Access and use embedded profiles (available with PostScript printers only).
●
Update the printer's firmware. See
●
Calibrate the printer and display.
●
Change various printer settings (on the Settings tab).
●
Configure network settings
●
NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer Care, it
cannot be installed on computers that are running that version of Windows.
Update the printer firmware on page 141.
The driver's main features 11
2
Connectivity
Connectivity and software
instructions
Install the driver
●
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer software (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
●
12 Chapter 2 Connectivity and software instructions
Install the driver
This information guides you through the driver installation process. The instructions for installing the driver
are specific to your computer operating system and the method by which you choose to connect the
computer to the printer. When you install the driver, the HP Easy Printer Care (Windows) or HP Printer
Utility (Mac OS), and the HP Color Center software are also installed.
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Gigabit Ethernet Fast; varies according to
network traffic
Jetdirect print server
(optional accessory)
USB 2.0 (optional
accessory)
Moderate; varies
according to network
traffic
Very fast Short (5 m=16 ft)
Long (100 m=328 ft) Requires extra equipment (switches)
Long (100 m=328 ft) Requires extra equipment (switches)
NOTE: The speed of any network connection depends on all the components that are used in
the network, which can include network interface cards, hubs, routers, switches, and cables. If any
one of these components cannot operate at high speed, you will have a low-speed connection. The
speed of your network connection can also be affected by the total amount of traffic from other
devices on the network.
Connect to a network (Windows)
Before you begin, check your equipment:
The printer should be set up and turned on.
●
Provides additional features
See
http://www.hp.com/go/jetdirect/ for
more details
Connectivity
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be turned on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer:
Make a note of the IP address on the status screen on the printer's front panel (192.168.1.1 in this
1.
example):
Insert the HP Start-Up Kit CD/DVD into your computer. If the CD/DVD does not start automatically,
2.
run the START.EXE program in the root folder of the CD/DVD.
Install the driver 13
Connectivity
Connect directly to a computer (Windows)
3. Click Install.
NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer
Care, it cannot be installed on computers that are running that version of Windows.
Follow the onscreen instructions to install the driver and set up the printer. The following notes help
4.
you to understand the screens and make appropriate choices.
●
When asked how the printer is connected, select Wired networking.
The configuration program looks for printers that are connected to your network. When the
●
search is complete, a list of printers appears. Identify your printer by its Internet Protocol (IP)
address and select it from the list.
The configuration program analyzes the network and the printer. The program detects the
●
network settings and suggests the settings to use when configuring the printer. It is not normally
necessary to change any of these settings, but you can do so if you want to.
If your computer fails to find any printers on the network, the Printer Not Found window appears,
which helps you to find your printer. If you are using a firewall, you might have to disable it temporarily
in order to find the printer. You also have the options of searching for the printer by its Uniform Resource
Locator (URL), IP address, or media access control (MAC) address.
If you have an HP High speed USB 2.0 card (available as an optional accessory and supported under
Windows 2000, XP, and 2003 Server), you can connect your printer directly to a computer without going
through a network. See
TIP: A universal serial bus (USB) connection might be faster than a network connection, but
because the cable is limited in length, the printer is more difficult to share.
Do not connect the computer to the printer yet. First install the printer driver software on the computer.
1.
Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive. If the CD/DVD does not start
2.
automatically, run the START.EXE program in the root folder of the CD/DVD.
3. Click Install.
NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer
Care, it cannot be installed on computers that are running that version of Windows.
Follow the onscreen instructions to install the driver and set up the printer. The following notes help
4.
you to understand the screens and make appropriate choices.
●
When asked how the printer is connected, select Connected directly to this computer.
If you would like to share the printer with other people that are connected to your network, click
●
the Printer Properties button in the Ready to Install window, and then click the
Sharing tab and type the name under which the printer will be shared.
Accessories on page 146.
When prompted to do so, connect your computer to the printer with a certified USB cable. Make
●
sure that the printer is turned on.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only
cables that are certified by the USB Implementor's Forum (
be used with this printer.
14 Chapter 2 Connectivity and software instructions
http://www.usb.org/) should
Uninstall the printer software (Windows)
Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive. If the CD/DVD does not start
1.
automatically, run the START.EXE program in the root folder of the CD/DVD.
2. Click Uninstall, and follow the onscreen instructions to uninstall the printer software.
Connect to a network (Mac OS)
You can connect your printer to a network under Mac OS X by using the following methods:
Bonjour or Rendezvous
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and turned on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be turned on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer.
Bonjour or Rendezvous connection
1.
On the front panel, and select the
Ethernet > View configuration. Note the multicast Domain Name System (mDNS) service name
of your printer.
Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive.
2.
Click the CD icon on your desktop.
3.
icon, and then select Connectivity Menu > Gigabit
Connectivity
4. Click the Mac OS X HP Designjet Installer icon.
5. Follow the onscreen instructions. HP recommends that you use the Easy Install option.
The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
Uninstall the printer software (Windows) 15
Connectivity
When the software has been installed, the HP Printer Setup Assistant starts automatically to help you
6.
set up a connection to your printer. Follow the onscreen instructions.
When you reach the Select Printer screen, look for your printer's mDNS service name (which you
7.
noted in step 1) in the Printer Name column.
If you find the correct printer name, scroll sideways to see the Connection Type column, and
●
make sure that it shows Bonjour/Rendezvous. Highlight that line. If you do not immediately
see the printer name, continue searching farther down the list.
●
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check
the box My printer is not in the list
Click Continue.
Continue following the onscreen instructions. When you reach the Printer Queue Created screen,
8.
click Quit to exit, or click Create New Queue if you want to connect another printer to the
network.
When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
9.
If the printer driver is already installed, the HP Printer Setup Assistant can be run separately from the CD.
TCP/IP connection
1.
On the front panel, and highlight the
Note the URL of your printer (http://xxxx11 in this example).
Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive.
2.
icon. The status screen appears.
16 Chapter 2 Connectivity and software instructions
Click the CD/DVD icon on your desktop.
3.
4. Click the Mac OS X HP Designjet Installer icon.
5. Follow the onscreen instructions. HP recommends that you use the Easy Install option.
The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
When the software has been installed, the HP Printer Setup Assistant starts automatically to help you
6.
set up a connection to your printer. Follow the onscreen instructions.
When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1) in
7.
the Printer Name column.
If you find the correct printer name, scroll sideways to see the Connection Type column, and
●
make sure that it shows Bonjour/Rendezvous. Highlight that line. If you do not immediately
see the printer name, continue searching farther down the list.
●
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check
the box My printer is not in the list
Click Continue.
Continue following the onscreen instructions. When you reach the Printer Queue Created screen,
8.
click Quit to exit, or click Create New Queue if you want to connect another printer to the
network.
When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
9.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the CD.
Connectivity
Connect directly to a computer (Mac OS)
If you have an HP High speed USB 2.0 card (available as an optional accessory), you can connect your
printer directly to a computer without going through a network. See
Make sure that the printer is either turned off, or disconnected from the computer.
1.
Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive.
2.
Connect directly to a computer (Mac OS) 17
Accessories on page 146.
Connectivity
Click the CD/DVD icon on your desktop.
3.
4. Click the Mac OS X HP Designjet Installer icon.
5. Follow the onscreen instructions. HP recommends that you use the Easy Install option.
The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
When the software has been installed, the HP Printer Setup Assistant starts automatically to help you
6.
set up a connection to your printer.
Make sure that the printer is turned on and connected to the computer with a certified USB cable.
7.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
printer.
8. In the HP Printer Setup Assistant, click Continue.
In the list of printers that appears, select the entry that uses the connection type USB, and click
9.
Continue.
The following screen shows information about your printer's installation, and the name of the printer
10.
can be modified. Make any changes you want to make, and click Continue.
11. Your printer is now connected. On the Printer Queue Created screen, click Quit to exit, or click
Create New Queue if you want to connect another printer.
When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
12.
If the printer driver is already installed, run the HP Printer Setup Assistant can be run at any time from the
CD.
Share the printer
NOTE: Printer sharing between users is supported under Mac OS X V10.2 and later.
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
http://www.usb.org/) should be used with this
Double-click the System Preferences icon on the Dock menu bar on your desktop.
1.
2. Enable printer sharing by clicking Sharing > Services > Printer Sharing.
Your printer now automatically appears in the list of shared printers that is available on any other
3.
computer that is running Mac OS and connected to your local network.
18 Chapter 2 Connectivity and software instructions
NOTE: Any other users that want to share your printer must install the printer software on their
own computers.
Any other users that share your directly connected printer can send print jobs, but cannot receive
information from the printer. This affects printer alerts, printer status reports, paper management,
printer administration, and troubleshooting.
Mac OS V10.2 users have to select the Show printers connected to other computers
option in the Print Center in order to see shared printers.
Sharing your directly connected printer with other users will slow down your computer, perhaps to
the point that the delay is unacceptable.
TIP: The best way to share the printer over a network is to connect the printer to the network,
rather than to any single computer. See
Connect to a network (Mac OS) on page 15.
Uninstall the printer software (Mac OS)
Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive.
1.
Click the CD/DVD icon on your desktop.
2.
3. Click the Mac OS X HP Designjet Installer icon.
Connectivity
4. Click Uninstall, and follow the onscreen instructions to uninstall the printer software.
Uninstall the printer software (Mac OS) 19
3
Basic setup options
Basic setup options
Printer setup options
●
Embedded Web Server setup options
●
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) setup options
●
20 Chapter 3 Basic setup options
Printer setup options
Turn the printer on and off
TIP: Turn the printer on with the hard power switch on the back of the printer or by pressing the
Power button on the front panel. You can leave the printer on without wasting energy. Leaving it
on improves response time and overall system reliability. When the printer has not been used for
a certain period of time, it saves power by going into sleep mode. Any interaction with the printer
returns it to active mode, and it can resume printing immediately.
NOTE: In sleep mode, the printer wakes up from time to time to do maintenance service to the
printheads. This avoids the need of doing long preparation after long idle periods.
If you want to turn the printer on or off, the normal and recommended method is to use the Power button
on the front panel.
When you turn off the printer this way, the printheads are automatically stored with the maintenance
cartridge, which prevents them from drying out.
However, if you plan to leave the printer turned off for a long period of time, you are recommended to
turn it off using the Power button, and then also switch off the power switch at the rear.
To turn it back on later, use the power switch at the rear, and then press the Power button.
When the printer is turned on, it will take some time to initialize itself. This time is about 10 minutes for
the HP Designjet Z6100 printer series.
Basic setup options
Printer setup options 21
Restart the printer
In some circumstances you may be advised to restart the printer. Please proceed as follows:
Press the Power button on the front panel to turn the printer off. Wait a few moments, and then press
1.
the Power button again. This should restart the printer. If it does not, continue with step 2.
Use the Reset button on the front panel. You will need a non-conductive implement with a narrow tip
2.
to press the Reset button. This normally has the same effect as pressing the Power button, but might
work if the Power button press does not.
If neither steps 1 nor 2 seems to have any effect, turn off the printer by using the power switch at the
3.
rear of the printer.
Remove the power cord from the power socket.
4.
Wait for 10 seconds.
5.
Reinsert the power cord into the power socket and turn on the printer by using the power switch.
6.
Make sure that the Power light on the front panel illuminates. If it does not, use the Power button to
7.
turn on the printer.
Basic setup options
Change the language of the front panel
Two methods are available to change the language that is used for the front-panel menus and messages.
●
If you can understand the current front panel language, go to the front panel and select the
icon, and then select Front panel options > Select language.
If you cannot understand the current front panel language, start with the printer powered off. At the
●
front panel, press the OK button and hold it down. While holding down the OK button, press the
Power button and hold it down. Continue to hold down both buttons until the green light on the left
side of the front panel starts flashing, and then release both buttons. You can expect a delay of about
one second. If the green light starts flashing without any delay, you may need to start again.
Whichever method you used, the language selection menu should now appear on the front panel.
Highlight your preferred language, and then press the OK button.
22 Chapter 3 Basic setup options
Request e-mail notification of specific error conditions
1. In the Embedded Web Server, go to the E-mail server page on the Setup tab and ensure that the
following fields are correctly filled in:
●
SMTP server. This is the IP address of the outgoing mail server (Simple Mail Transfer Protocol
[SMTP]) that processes all e-mail messages from the printer. If the mail server requires
authentication, e-mail notifications will not work.
●
Printer e-mail address. Each e-mail message that the printer sends must include a return
address. This address does not need to be a real, functional e-mail address, but it should be
unique, so that recipients of the message can identify the printer that sent it
2. Go to the Notification page, which is also on the Setup tab.
3. Click the New icon to request new notifications, or click the Edit icon to edit notifications that have
already been set up. Then specify the e-mail addresses to which notifications are sent, and select the
incidents that result in notification messages.
Change the sleep mode setting
If the printer is left turned on but unused for a certain period of time, it automatically goes into sleep mode
to save power. The default period of time it waits is 15 minutes. To change the time the printer waits before
it goes into sleep mode, go to the front panel and select the
options > Sleep mode wait time. Highlight the wait time that you want, and then press the OK
button.
Turn off the buzzer
To turn the printer's buzzer on or off, go to the front panel and select the icon, and then select Front
panel options > Enable buzzer.
Change the front panel display contrast
To change the contrast of the front-panel display, select the icon, select Front panel options >
Select display contrast, and then select a value by using the Up or Down button. Press the OK button
to save the value.
Change the units of measurement
To change the units of measurement that appear on the front panel, select the icon, select Front
panel options > Select units, and then select English or Metric.
The units of measurement can also be changed in the Embedded Web Server.
icon, and then select Front panel
Basic setup options
Embedded Web Server setup options
Access the Embedded Web Server
Use the Embedded Web Server to manage your printer remotely through an ordinary Web browser
running on any computer.
NOTE: To use the Embedded Web Server, you must have a TCP/IP connection to your printer.
Embedded Web Server setup options 23
The following browsers are known to be compatible with the Embedded Web Server:
Internet Explorer 5.5 or later for Windows
●
Safari 1, 2, 3 or later for Mac OS X
●
Netscape Navigator 6.01 or later
●
Mozilla 1.5 or later
●
Mozilla Firefox 1.0 or later
●
To use the Embedded Web Server on any computer, open your Web browser and type the printer address.
The printer address appears on the status screen on the printer's front panel (192.168.1.1 in this
example):
Basic setup options
Password-protect the Embedded Web Server
If you follow these instructions but fail to open the Embedded Web Server, see Cannot access the
Embedded Web Server on page 174.
1. In the Embedded Web Server, click the Setup tab and go to the Security page.
2. Type a security password of your own choice in the New password field.
3. Type it again in the Confirm password field.
4. Click Set password.
When a password is set, no one can perform the following actions in the Embedded Web Server without
providing the security password:
Manage print jobs in the queue (cancel, delete)
●
View previews of print jobs
●
Delete stored jobs
●
Clear accounting information
●
Update the printer's firmware
●
NOTE: If you forget the security password, see Cannot access the Embedded Web Server
on page 174.
Change the language of the Embedded Web Server
The Embedded Web Server functions in the following languages: English, Portuguese, Spanish, Catalan,
French, Italian, German, Simplified Chinese, Traditional Chinese, Korean, and Japanese. It uses the
language that you specified in your Web browser options. If you specify a language that it cannot support,
it functions in English.
24 Chapter 3 Basic setup options
To change the language, change your Web browser's language setting. For example, in Internet Explorer
version 6, go to the Tools menu and select Internet Options, Languages. Make sure that the
language you want is at the top of the list in the dialog box.
To complete the change, close and reopen your Web browser.
HP Easy Printer Care (Windows) or HP Printer Utility
(Mac OS) setup options
Use the HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) to manage your printer from a
computer that has a USB connection and TCP/IP.
●
In Windows, start HP Easy Printer Care from your desktop shortcut or by clicking Start > All
Programs > Hewlett-Packard > HP Easy Printer Care > Start HP Easy Printer Care.
This opens the HP Easy Printer Care, which shows the printers installed.
●
In Mac OS, select STARTUP_DISK > Library > Printers > HP > Utilities > HP Printer
Utility. The HP Printer selector opens the first time you use the Printer Utility. Subsequently, the Printer
Utility opens automatically upon startup. Use the HP Color Center icon in the dock to open the Printer
Selector. The printer should be added in the Printer Setup Utility.
Upon startup, the Printer Utility opens automatically for the last printer configured.
Select your printer and click Launch Utility. This opens the HP Printer Utility.
After you have installed the HP Printer Utility from the startup disk, you can start it from the dock.
If you follow these instructions but fail to get through to HP Easy Printer Care (Windows) or HP Printer
Utility (Mac OS), see
on page 177.
NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer Care, it
cannot be installed on computers that are running that version of Windows.
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
Change the language of the HP Easy Printer Care (Windows) or HP
Printer Utility (Mac OS)
The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) functions in the following languages:
English, Portuguese, Spanish, Catalan (Windows only), French, Italian, German, Russian, Simplified
Chinese, Traditional Chinese, Korean, and Japanese.
●
In Windows, select Tools > Set Language, select a language from the list, and click the Apply
button
●
In Mac OS, change the language as you would for any other software program. In System
Preferences, select International, and then restart the software.
Basic setup options
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) setup options 25
4
Handle the paper
Overview
●
Load a roll onto the spindle
●
Load a roll into the printer
●
Unload a roll from the printer
●
Use the take-up reel
●
View information about the paper
●
Perform paper advance calibration
●
Download paper profiles
●
Use non-HP paper
●
Cancel the drying time
●
Change the drying time
●
Printing paper info
●
Store the paper
●
Order paper
Handle the paper
●
26 Chapter 4 Handle the paper
Overview
Paper is only a subset of the portfolio of printing media the printer can handle. You can also print on a
wide variety of films, textiles and fabrics, self-adhesive materials, and banner and sign materials.
Throughout this guide, however, these media are generally referred to as paper.
NOTE: Because the front panel has limited space, the names of the HP paper might be
abbreviated and might not appear in the front panel exactly as they are shown on the packaging
label.
NOTE: Because the complete list of supported paper is very long, only the most common paper
types appear in the front panel. If you want to see an HP paper type that does not appear on the
front panel, download the profile to the printer from
Download paper profiles on page 47.
NOTE: The automatic paper-cutter feature is disabled for some of the heaviest media types,
because some heavy paper can damage the cutter.
Use paper
Choosing the correct paper type for your needs is an essential step in ensuring good print quality. For
best printing results, use only recommended HP paper (see
papers have been developed and thoroughly tested to ensure reliable performance. All printing
components (printer, ink system, and paper) have been designed to work together to offer trouble-free
operation and ensure optimal print quality.
http://www.hp.com/go/designjet. See
Supported paper types on page 28), HP
Here are some additional tips about paper usage:
Allow all paper types to adapt to room conditions, out of the packaging, for 24 hours before using
●
them for printing.
Handle film and photo paper by the edges, or wear cotton gloves. Skin oils can be transferred to
●
the paper, leaving fingerprint marks.
Keep the paper tightly wound on the roll throughout the loading and unloading procedures. To make
●
sure that the roll stays tightly wound, consider using tape to adhere the lead edge of the roll to the
core just before removing the roll from the printer. You can keep the roll taped during storage. If the
roll starts to unwind, it can become difficult to handle.
NOTE: The use of tape to adhere the lead edge of the roll is especially important for 76.2–
mm (3–inch) cores, in which the inherent stiffness of the printing material can cause the
material to loosen and unwind from its core.
Whenever you load a roll, the front panel prompts you to specify the paper type that you are loading.
●
For good print quality, it is essential to specify this correctly. Make sure that the paper name that is
printed on the packaging label matches the description on the front panel.
If you cannot find a specific paper on the front-panel display, go to
designjet/supplies to download the latest color profile to your printer, or select the paper description
that best matches the paper name printed on the packaging label.
The quality of some images might be reduced if you use a paper type that is unsuitable for your
●
image. This is especially important to consider when printing on fiber-based papers such as HP
Universal Coated Paper, HP Coated Paper, HP Heavyweight Coated Paper and HP Universal
Heavyweight Coated Paper. Printing images that contain high-saturation area fills on fiber-based
papers can create unwanted wavy patterns as a result of paper expansion. This can ultimately
contribute to more severe problems. Consider using Super Heavyweight Coated Paper and other
cockle-free papers when printing high-saturation area fills.
http://www.hp.com/go/
Handle the paper
Overview 27
Make sure that the appropriate print-quality setting (Best, Normal, Normal-Fast, or Fast) is selected.
●
You can set the print quality in the driver, in the Embedded Web Server, or on the front panel. Driver
or Embedded Web Server settings override front panel settings. The combination of paper type and
print-quality settings tells the printer how to place the ink on the paper—for example, the ink density
and halftoning method. See
Although the ink systems that are supplied with this printer have good light-fastness, colors will
●
eventually fade or change if exposed to sunlight over a long period of time
If the paper type shown on the front panel does not correspond to the paper that you intend to use,
●
take one of the following actions:
Select print quality on page 80.
●
●
●
Drying time
On some paper and under certain environmental conditions, the ink needs some time to dry before the
paper is unloaded. The following settings are available:
●
Optimal: the printer automatically determines the appropriate drying time, based on the paper you
have selected and the current temperature and humidity. If any drying time is required, a “drying
time to go” countdown appears on the front panel.
●
Extended: the default drying time is extended. This can be used if you find that the default drying
time is sufficient to dry the ink.
Handle the paper
●
Reduced: the default drying time is reduced. This can be used if you want to get prints as fast as
possible, and you find that the reduced drying time causes no significant problem in your
environment.
Reload the roll into the printer and select the correct media type. See
printer on page 36 and Load a roll into the printer on page 32.
Use the Embedded Web Server, the HP Easy Printer Care, or the HP Printer Utility to reconfigure
the media type for the roll.
At the printer's front panel, select the
Change loaded paper type.
NOTE: The paper advance calibration is not performed when the paper type is
changed from the frnt panel.
icon, and then select View loaded paper >
Unload a roll from the
●
None: no drying time is provided. This can be used, for example, if you are manually removing the
prints as quickly as the printer is producing them.
●
Manual: this allows you to specify the drying time (in minutes).
To change the drying time, see
Supported paper types
The following table lists the most common HP paper types that are suitable for use with your printer, and
shows the name that you should select on the front panel when loading each paper type. If you want to
use an HP paper that does not appear on the front panel, go to
supplies and download the appropriate paper profile. You only need to download a profile once; the
printer stores it for future use and it subsequently appears in the front panel .
For the part numbers, widths, and weights of these papers, see
NOTE: This list is likely to change over the course of time. For the latest information, visit
http://www.hp.com/go/designjet/supplies/.
28 Chapter 4 Handle the paper
Change the drying time on page 49.
http://www.hp.com/go/designjet/
Order paper on page 49.
Table 4-1 Supported paper types
Paper type Product name Front panel name
Bond and Coated Paper HP Coated Paper HP Coated Paper
HP Coated Paper (CAD) HP Coated Paper (CAD)
HP Universal Coated Paper HP Universal Coated Paper
HP Universal Coated Paper (CAD) HP Univ Coated Paper(CAD)
HP Heavyweight Coated Paper HP Heavyweight Coated
HP Universal Heavyweight Coated Paper HP Univ HeavyweightCoated
HP Universal Inkjet Bond Paper HP Univ Inkjet Bond Paper
Plain paper Plain paper
Bright White Bond Paper Bright White Bond Paper
Coated Paper Coated Paper
Coated Paper (CAD) Coated Paper (CAD)
Heavyweight Coated Paper Heavyweight Coated Paper
Super Heavyweight Coated Paper Super HW Coated Paper
Photo Paper HP Premium Instant-dry Photo Gloss HP Premium ID Gloss
HP Premium Instant-dry Photo Satin HP Premium ID Satin
HP Professional Satin Photo Paper HP Prof Satin Photo Paper
HP Universal Instant-dry Photo Gloss HP Universal ID Gloss
HP Universal Instant-dry Photo Semi-Gloss HP Universal ID SemiGloss
Photo Gloss Paper Photo Gloss Paper
Photo Semi-Gloss/Satin Paper Photo SG/Satin Paper
Fine Art Material HP Professional Matte Canvas HP Prof Matte Canvas
HP Collector Satin Canvas HP Collector Satin Canvas
HP Aquarella Art Paper HP Aquarella Art Paper
HP Artist Matte Canvas HP Artist Matte Canvas
HP Universal Matte Canvas HP Universal Matte Canvas
HP Hahnemühle Smooth Fine Art Paper HP Smooth Fine Art Paper
HP Matte Litho-realistic Paper HP Matte Litho
HP Hahnemühle Textured Fine Art Paper HP Textured FA Paper
Canvas Canvas
Fine Art Paper Fine Art Paper
Handle the paper
Backlit Material HP Premium Vivid Color Backlit Film HP Premium Vivid Backlit
Backlit Film Backlit Film
Banner and Sign Material HP Instant-dry Indoor Banner, Gloss HP ID Indoor Banner Gloss
HP Opaque Scrim Banner HP Opaque Scrim Banner
Indoor Banner Indoor Banner
Scrim Banner Scrim Banner
Overview 29
Table 4-1 Supported paper types (continued)
Paper type Product name Front panel name
Technical Paper Natural Tracing Paper Natural Tracing Paper
Translucent Bond Translucent Bond
Vellum Vellum
Film Transparent/Clear Film Transparent/Clear Film
Matte Film Matte Film
Proofing Paper HP Professional High-gloss Contract
Self-Adhesive Material Adhesive Polypropylene Adhesive Polypropylene
Fabric/textile Material (Shown only if a custom paper is
Load a roll onto the spindle
Make sure that the printer wheels are locked (the brake lever is pressed down) to prevent the printer
1.
from moving.
Remove the first end of the spindle from the right side of the printer, and then move the spindle to
2.
Handle the paper
the right in order to extract the other end. Do not insert your fingers into the spindle supports during
the removal process.
HP HG Contract Proofing
Proofing Paper
HP Professional Semi-gloss Contract
Proofing Paper
HP Proofing Matte HP Proofing Matte
Proofing Gloss Paper Proofing Gloss Paper
Proofing Semi-Gloss/Satin Paper Proofing SG/Satin Paper
Proofing Matte Paper Proofing Matte Paper
Adhesive Vinyl Adhesive Vinyl
downloaded from the Internet)
HP SG Contract Proofing
TBD
The spindle has a hub at each end to keep the roll in position. Remove the blue hub at the left end
to mount a new roll. The hub slides along the spindle to hold rolls of different widths.
30 Chapter 4 Handle the paper
Slide the lever-lock on the blue hub to the unlocked position and remove the hub (1) from the left end
3.
of the spindle.
Rest the roll of paper that you want to load on the take-up reel deflector. The roll might be long and
4.
heavy, and you might need two people to handle it.
Slide the spindle into the roll. Make sure that no space exists between the roll and the fixed hub at
5.
the right end of the spindle.
Make sure that the paper will wind off the roll in the correct direction. If it does not, remove the
spindle from the roll, turn the roll 180° and rest it on the deflector. Then slide the spindle into the roll.
NOTE: A label on the spindle also shows the correct winding direction.
Handle the paper
Load a roll onto the spindle 31
Put the blue hub on to the upper end of the spindle, and push it towards the end of the roll as shown
6.
in step 1 in the following image. Then slide the lever-lock to the locked position as shown in step 2.
With the blue hub on the left, insert the spindle into the left side of the printer (1), and then into the
7.
right side of the printer (2).
If you regularly use different paper types, you can change rolls more quickly if you pre-load rolls of different
paper types on different spindles. Extra spindles are available for purchase.
Load a roll into the printer
Handle the paper
1.
At the printer's front panel, select the
Wait until the front panel prompts you to open the printer window.
2.
NOTE: To start this procedure, you need to have a roll loaded on the spindle. See Load a roll
onto the spindle on page 30.
icon, and then select Paper load > Load roll.
32 Chapter 4 Handle the paper
Lift the paper-load lever.
3.
Pull out approximately 1 m (3 feet) of paper.
4.
Carefully insert the leading edge of the roll above the black-ribbed roller.
5.
WARNING! Take care not to touch the rubber wheels on the platen while loading paper.
These wheels can rotate and trap skin, hair, or clothing.
WARNING! Take care not to push your fingers inside the printer's paper path.
Handle the paper
Load a roll into the printer 33
Wait until the paper emerges from the printer, as shown in the following graphic.
6.
NOTE: If you have an unexpected problem at any stage of the paper loading process,
see
The paper cannot be loaded successfully on page 163.
Align the edge of the paper with the blue line and the left edge of the semi-circle to the right of the
7.
platen.
TIP: It may be helpful to also align the lead edge of the paper with the front edge of the
platen. You can use a blade or scissors to improve the lead edge of the paper if it is not
straight or is not cut well.
When the paper is correctly aligned with the blue line and half-circle, lower the paper-load lever.
8.
Handle the paper
Wait for the front-panel message that prompts you to wind excess paper onto the roll.
9.
34 Chapter 4 Handle the paper
Wind the excess paper onto the roll. Use the hub to turn the roll in the direction shown.
10.
Lower the printer window.
11.
Wait for the front panel to again prompt you to wind excess paper onto the roll.
12.
The printer will perform a color calibration if it has not already calibrated the paper type you are
13.
using, and if color calibration is turned on. See
Color calibration on page 110.
a) Select the paper category and paper type of the roll you are loading.
14.
NOTE: If it is not clear which paper category or paper type to select, see Supported paper
types on page 28.
b) Select the length of the roll you are loading.
NOTE: If the paper that you are using has a paper-data barcode printed on the leading
edge of the roll, the paper information is automatically loaded into the printer.
Handle the paper
Load a roll into the printer 35
If you have a take-up reel (a standard feature on the 60–inch printer and an optional accessory on
15.
the 42–inch printer) and it is enabled, you will see the “Take-up reel enabled” message on the frontpanel Paper tab. In this case, a message will appear on the front panel asking if you want to load
paper into the reel. If you select No (or if you do not have a take-up reel) the front panel displays
the Ready message and the printer is ready to print. If you select Yes, a message will appear on
the front panel asking if you want to load the take-up reel now or during printing.
●
If you want to load the take-up reel now, select Load take-up reel now, read through the
introductory text in the section
of the procedure.
●
If you want to load the take-up reel during printing, select Load it during printing, read
through the introductory text in the section
to step 3 of the procedure.
NOTE: Familiarize yourself with the procedural steps, because loading the take-up reel
while printing requires you to complete the procedure while the printer is feeding and
printing paper. Loading the take-up reel during printing saves approximately 1 m (3 feet)
of paper.
Use the take-up reel on page 38, and then continue to step 3
Use the take-up reel on page 38, and then continue
If the take-up reel is not enabled and you would like to enable it, select the icon, and then
select Take-up reel > Enable.
Handle the paper
Unload a roll from the printer
Initiate the procedure for unloading a roll from the printer the front panel or by lifting the paper-load lever.
In either case, a front-panel animation guides you through the remainder of the procedure.
Before unloading a roll, check whether the end of the roll is still attached to the spindle, and follow the
appropriate procedure as described in the following sections.
NOTE: During the initial printer set up, printhead alignment and color calibration is performed
automatically after the roll is loaded into the printer.
NOTE: If you used the take-up reel (a standard feature on the 60–inch printer and an optional
accessory on the 42–inch printer) during printing, unload the printed roll from the take-up reel
before attempting to remove the roll from the printer. See
on page 43.
Unload a roll from the take-up reel
36 Chapter 4 Handle the paper
The normal procedure (roll attached to spindle)
If the end of the roll is still attached to the spindle, use the following procedure.
1.
On the printer's front panel, select the
The paper is ejected from the printer.
2.
If for some reason the paper is not automatically ejected from the printer, the front-panel display
prompts you to lift the paper-load lever and wind the roll by hand until the paper leaves the printer.
When you have finished, lower the paper-load lever.
Turn the hub by hand, until the paper is fully wound onto the roll.
3.
Press the OK button.
4.
Remove the roll from the printer, pulling out the right end on the right side of the printer first. Do not
5.
insert your fingers into the spindle supports during the removal process.
icon, and then select Unload paper.
Roll is detached from spindle
Use the following procedure if the end of the roll is visible but no longer attached to the spindle:
1. If you have already selected Paper unload at the front panel, press the Cancel button to cancel
that procedure.
Lift the paper-load lever. If the front panel shows a warning about the lever, ignore it.
2.
Pull out the paper from the front of the printer.
3.
Remove the empty spindle from the printer, pulling out the end on the right side of the printer first.
4.
Do not insert your fingers into the spindle supports during the removal process.
Lower the paper-load lever.
5.
If the front panel shows a warning message, press the OK button to clear it.
6.
No paper visible
Use this procedure if the end of the roll has entirely disappeared into the printer:
Press the Form Feed and Cut button on the front panel to eject the remaining paper.
1.
Remove the empty spindle from the printer, pulling out the end on the right side of the printer first.
2.
Do not insert your fingers into the spindle supports during the removal process.
Handle the paper
Unload a roll from the printer 37
Use the take-up reel
CAUTION: Make sure the printer is turned off when installing the take-up reel motor on the
printer.
The take-up reel must be enabled and operated from the front panel. When the take-up reel is enabled,
the “Take-up reel enabled” message appears on the Paper tab on the front panel. If the take-up reel is
not enabled and you would like to enable it, select the
Enable.
Follow these guidelines when taping rolls to the take-up reel spindle core:
Make sure that the paper is straight when it is attached to the spindle core. Otherwise it skews as it
●
winds onto the core.
The spindle core on the take-up reel must be the same width as the paper that you are using.
●
Check that neither side of the spindle core has end caps, and make sure the spindle core is pushed
●
firmly into both spindle guides.
If you are using a HP Designjet Z6100 42–in Printer, make sure that the bin loop is placed behind
●
the foot brace so that it does not block the take-up reel sensors.
NOTE: If you want to load the take-up reel during printing, familiarize yourself with the
procedural steps. Loading the take-up reel during printing requires you to complete the procedure
while the printer is feeding and printing paper. Loading the take-up reel during printing saves
approximately 1 m (3 feet) of paper.
Load a roll onto the take-up reel
1.
On the printer's front panel, select the
reel.
icon and then select Take-up reel >
icon, and then select Take-up reel > Load take-up
Handle the paper
2. If you want to load the take-up reel now, select Load take-up reel now on the front panel. If you
want to load the take-up reel during printing, select Load it during printing on the front panel.
Make sure that the take-up reel deflector is in its upright position.
3.
38 Chapter 4 Handle the paper
Unlock the take-up reel spindle by pushing the spindle lever to its uppermost position.
4.
Remove the take-up reel spindle.
5.
The front-panel display guides you through the process of loading the take-up reel spindle core onto
6.
the take-up reel spindle. When that task is complete, load the take-up reel spindle into the printer by
pushing firmly on both ends of the spindle.
Handle the paper
Use the take-up reel 39
Press the OK button on the front panel, and then select a winding direction.
7.
The printer advances the paper. Make sure that the paper passes in front of the take-up reel deflector,
as shown.
Pull the paper taut to the position shown in the following figure. Do not attempt to pull more paper
8.
out of the printer. Use tape to secure the paper to the spindle core. You might need to use more tape
than is shown in the following image. The paper should be secure enough to support the weight of
the loop-shaping core, which you insert in step 12.
Handle the paper
NOTE: If you are loading the take-up reel during printing you do not need to pull the paper
taut. Tape the paper to the spindle core when an adequate length of paper has fed from the
printer after printing begins.
NOTE: To avoid having the paper skew as it winds onto the spindle core, make sure the
paper is straight when you attach it. It is sometimes useful to use the core grooves to align the
paper.
40 Chapter 4 Handle the paper
Press the OK button on the front panel. The printer advances the paper.
9.
NOTE: Make sure that you insert the loop-shaping core. The take-up reel will not function
correctly without it. The loop-shaping core must have end caps. Make sure that the end caps
extend over the edges of the paper.
Assemble a loop-shaping core by matching the shape-coded and color-coded lengths of plastic
10.
tubing. The loop-shaping core must be the same width as the paper that you are using. Make sure
that both end caps are firmly fitted on the ends of the loop-shaping core.
NOTE: The front-panel display shows the required length of the loop-shaping core based
on the width of the roll that you have loaded into the printer.
Gently lower the take-up reel deflector.
11.
Handle the paper
Use the take-up reel 41
Carefully insert the loop-shaping core.
12.
NOTE: Make sure that you insert the loop-shaping core. The take-up reel will not function
correctly without it. The loop-shaping core must have end caps. Make sure that the end caps
extend over the edges of the paper.
13. Use the wind-direction switch on the take-up reel motor to select the winding direction. Setting 1
winds the paper so that the printed image faces in. Setting 2 winds the paper so that the printed
image faces out.
The front panel shows you to the correct setting based on the winding-direction decision you made
in step 7.
Handle the paper
14. Press the OK button on the front panel. The Take-up reel has been successfully installed
message appears.
The following image shows how the printer looks when it is operating. As paper is fed from the
15.
printer, it drops down in a loop and then up into the take-up reel spindle.
NOTE: While the take-up reel is operating, make sure that the take-up reel sensors are not
blocked.
NOTE: The automatic paper-cutter is disabled when the take-up reel is in use.
42 Chapter 4 Handle the paper
NOTE: If you want to move the printer, first remove the take-up reel sensor and cable housing
unit from the foot of the printer stand. Place the sensor and cable housing unit on the printer stand
crossbar and use the blue plastic screw to affix the housing unit to the leg of the stand, as shown,
while the printer is being moved. When reinstalling the housing unit, make sure that the wheel on
the foot of the printer stand is pointing forward.
Unload a roll from the take-up reel
1.
On the printer's front panel, select the
The printer advances the paper to allow for cutting.
Lift the take-up reel deflector to its upright position.
2.
icon, and then select Paper unload > Unload roll.
Switch the wind-direction switch to the Off position. The switch is in the off position when it is centered
3.
(in other words, when the switch is neither in position 1 nor position 2).
Handle the paper
Use the take-up reel 43
Remove the loop-shaping core.
4.
Use the winding button on the take-up reel motor to wind the excess paper around the take-up reel
5.
spindle.
Press the OK button on the front panel.
6.
The printer knows if the type of paper that is loaded is suitable for the automatic paper-cutter. The
7.
paper is cut if it is suitable. If the paper is not suitable, cut the paper manually.
Handle the paper
NOTE: The automatic paper-cutter feature is disabled for some of the heaviest media types,
because they can damage the cutter.
44 Chapter 4 Handle the paper
Use the winding button on the take-up reel motor to wind the remainder of the paper around the take-
8.
up reel spindle.
Press the OK button on the front panel.
9.
The amount of printed paper that is on the take-up reel spindle appears on the front panel.
Unlock the take-up reel spindle by pushing the spindle lever to its uppermost position.
10.
Remove the roll from the printer, pulling out the end on the right side of the printer first. Do not insert
11.
your fingers into the spindle supports during the removal process.
To remove the roll from the printer after you have unloaded the take-up reel, see
12.
the printer on page 36.
View information about the paper
On the printer's front panel, select the icon, and then select View loaded paper > View paper
details.
The following information appears on the front panel:
Handle the paper
Unload a roll from
The roll status
●
The paper type that you have selected
●
View information about the paper 45
The width of the paper in millimeters (estimated by the printer)
●
The length of the paper in millimeters (estimated by the printer)
●
If no paper is loaded, the message Out of paper appears.
The same information appears on the Embedded Web Server's Supplies page.
Perform paper advance calibration
The printer is calibrated to advance correctly when printing all the papers that appear on the front panel.
When you select the type of loaded paper, the printer adjusts the rate at which it advances the paper
while printing. However, to fine-tune the image quality of your print, you might need to calibrate the rate
at which the paper advances. See
paper-advance calibration is the solution for your issue.
Accurate paper advance controls proper placement of dots on the paper. If the paper is not advanced
correctly, light or dark bands appear in the printed image and the grain in the image might increase.
Troubleshoot print-quality issues on page 148 to determine whether
To check the paper advance calibration status of the paper, select the
loaded paper > View paper details. The status appears:
●
DEFAULT: this status appears when an HP paper is loaded. Unless you experience image-quality
problems in your printed image, such as banding or graininess, HP recommends that you do not
calibrate the paper advance.
●
RECOMMENDED: this status appears when you create a new paper. The paper advance values
for this paper are inherited from the family type. HP recommends that you perform a paper advance
calibration to optimize the values.
●
OK: this status indicates that the loaded paper has been calibrated previously. However, you might
need to repeat the calibration if you experience image-quality problems, such as banding or
graininess in your printed image.
Handle the paper
Overview of the paper advance procedure
1.
On the front panel, select the
advance calibration > Calibrate paper advance. The printer automatically calibrates the
paper-advance and prints a paper advance calibration image.
icon, and then select View
NOTE: Whenever you update the printer firmware, the paper-advance calibration values
are reset to the factory default. See
NOTE: Colored papers, glossy canvas, and transparent materials such as translucent bond,
clear film, natural tracing paper, and vellum are not suitable for paper-advance calibration.
icon, and then select Image quality maintenance > Paper
Update the printer firmware on page 141.
Wait until the front panel shows the status screen, and then reprint your image.
2.
NOTE: The calibration procedure takes approximately six minutes. The front-panel display
shows any errors in the process.
If you are satisfied with your image, continue using this calibration for your paper type. If you see
improvement in your image, continue with step 3. If you are dissatisfied with the calibration, return
to the default calibration. See
3.
To fine-tune the calibration, select the
> Paper advance calibration > Adjust paper advance.
46 Chapter 4 Handle the paper
Return to the default calibration on page 47.
icon, and then select Image quality maintenance
Select the percentage of change from -100% to 100%. To correct light banding, decrease the
4.
percentage. To correct dark banding, increase the percentage.
Press the OK button on the front panel to save the value.
5.
Wait until the front panel shows the status screen, and then reprint your image.
6.
Return to the default calibration
Returning to the default calibration sets all the paper-advance calibration to zero. To return to the default
paper advance-calibration value, you must reset the calibration.
1.
On the front panel, select the
advance calibration > Reset paper advance.
Wait until the front panel shows that the operation has been successfully completed before you press
2.
the Back button to return to the Ready screen.
icon, and then select Image quality maintenance > Paper
Download paper profiles
Each supported paper type has its own characteristics. The printer changes the way it prints on each
different paper type. For example, some might need more ink and some might require a longer drying
time. The printer requires a description of the requirements of each paper type. This description is called
the “paper profile”.
The paper profile contains the ICC profile, which describes the color characteristics of the paper. It also
contains information about other characteristics and requirements of the paper that are not directly related
to color. Existing paper profiles for your printer are installed in the printer's software.
Your printer contains paper profiles for only the most commonly used paper types. If you buy a paper
type for which your printer has no profile, you cannot select that paper type in the front panel.
You can assign a profile for a new paper type in three ways:
Use a HP factory paper profile by selecting the closest category and type on the front panel, in HP
●
Easy Printer Care (Windows), or in HP Printer Utility (Mac OS)
NOTE: Because colors might not be accurate, this method is not recommended for high-
quality prints.
●
Go to
http://www.hp.com/go/designjet/downloads and click the HP Designjet ICC/Media
profiles and PANTONE tables link. Select from the HP Designjet media profiles drop-down
menu.
NOTE: HP only provides profiles for HP paper types. If you do not find the paper profile
that you want on the Web, it might have been added to the latest firmware for your printer.
Check the firmware release notes for information. See
on page 141.
Add a custom paper type. See
●
HP or non-HP papers.
Use non-HP paper on page 47, and create an ICC profile for either
Update the printer firmware
Handle the paper
Use non-HP paper
HP paper has been fully tested with the printer and can be expected to give the best print quality.
Download paper profiles 47
You can print on paper from any manufacturer. Before doing so, add the custom paper type and allow
the printer to run a color calibration. You can add a custom paper by using the HP Color Center in HP
Easy Printer Care (Windows) or HP Printer Utility (Mac OS).
NOTE: If you have already selected Custom paper > Add Custom Paper from HP Easy
Printer Care (Windows) or HP Printer Utility (Mac OS), the first Add New Paper screen appears
and you can start this procedure at step 4.
Go to the Color Center in HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS).
1.
2. Select Manage Papers.
3. In Windows, select Add new paper. In Mac OS, click +.
Type the paper name.
4.
NOTE: HP recommends that you use the commercial name of the paper so that other users
recognize it.
Select a paper category.
5.
NOTE: The paper category determines the amount of ink that is used and other basic
printing parameters. To obtain satisfactory results, experiment with different categories and
use the ones that work best.
Load the custom paper. See
6.
7. Click Next. The printer performs a color calibration and prints a calibration chart. This can take up
to 10 minutes.
After the new calibration parameters are calculated and stored, you are reminded to create an ICC
8.
Handle the paper
profile. Click Done. The custom paper is added to the paper category you selected.
To create an ICC profile, which allows you to print on your paper with the best possible color
9.
accuracy, see
Cancel the drying time
Press the Form Feed and Cut button (1) on the front panel.
Load a roll into the printer on page 32.
NOTE: For more information on the processes available in the Color Center, see A summary
of the color-management process on page 109.
Color profiling on page 111.
CAUTION: A print that has not dried sufficiently can suffer from quality problems.
48 Chapter 4 Handle the paper
Change the drying time
Change the drying time setting to accommodate special printing conditions.
Select the
options Extended, Optimal, Reduced, None or Manual.
If you select Manual, set the drying time. Select the
options > Manual drying time, and then select the drying time (in seconds).
For more information about drying time, see
icon, and then select Paper handling options > Select drying time. Select from the
Printing paper info
Enable the Printing paper info option to see the printer's estimation of the remaining roll length. The
information is a combination of barcode and text that is printed on the leading edge of the roll when the
paper is unloaded from the printer.
NOTE: The paper-length estimation is only available if the printer registered the amount of paper
that was on the roll when you loaded it. To provide this informations to the printer, specify the roll
length on the front panel when loading the paper, or load a roll that has the paper-data barcode
printed on it.
icon, and then select Paper handling
Drying time on page 28.
To enable the Printing paper info option, select the icon in the printer's front panel, and then
select Paper handling options > Enable Printing paper info.
Store the paper
The following are tips for storing paper:
Always keep unused rolls wrapped in the plastic wrap to prevent discoloration. Rewrap partially
●
used rolls if they are not being used.
Do not stack rolls.
●
Allow all paper types to adapt to room conditions out of the packaging for 24 hours before printing.
●
Handle film and glossy paper by the edges or wear cotton gloves. Skin oils can be transferred to the
●
paper, leaving fingerprint marks.
Keep the paper tightly wound on the roll throughout the loading and unloading procedures. If the
●
roll starts to unwind, it can become difficult to handle.
Order paper
The following paper types are currently provided for use with your printer.
Handle the paper
NOTE: This list is likely to change over the course of time. For the latest information, see
http://www.hp.com/go/designjet/supplies/.
Change the drying time 49
Key to geographic availability:
(As) indicates papers that are available in Asia
●
(A) indicates papers that are available in Asia (excluding Japan)
●
(J) indicates papers that are available in Japan only
●
(E) indicates papers that are available in Europe, the Middle East, and Africa
●
(L) indicates papers that are available in Latin America
●
(N) indicates papers that are available in North America
●
If the part number is not followed by parentheses, the paper is available in all regions.
Table 4-2 Paper
Paper type g/m² Length Width Part numbers
HP Bond and Coated Paper
HP Universal Inkjet Bond Paper
HP Bright White Inkjet Bond Paper 90 150 feet = 45.7 m 16.54 inches = 420mmQ1446A (J)
Handle the paper
80 150 feet = 45.7 m 24 inches = 610 mm Q1396A
36 inches = 914 mm Q1397A
42 inches = 1067 mm Q1398A
300 feet = 91.4 m 23.39 inches = 594mmQ8004A (AsE)
33.11 inches = 841mmQ8005A (AsE)
574 feet = 175 m 36 inches = 914 mm Q8751A
23.39 inches = 594mmQ1445A (J)
24 inches = 610 mm C1860A (LN),
C6035A (AsE)
33.11 inches = 841mmQ1444A (EJ)
36 inches = 914 mm C1861A (LN),
C6036A (AsE)
300 feet = 91.4 m 36 inches = 914 mm C6810A
HP Universal Coated Paper 95 150 feet = 45.7 m 24 inches = 610 mm Q1404A (AsEN)
50 Chapter 4 Handle the paper
36 inches = 914 mm Q1405A (AsEN)
42 inches = 1067 mm Q1406A
60 inches = 1524 mm Q1408A (AEN)
Table 4-2 Paper (continued)
Paper type g/m² Length Width Part numbers
HP Coated Paper 90 150 feet = 45.7 m
300 feet = 91.4 m 36 inches = 914 mm C6980B
HP Universal Heavyweight Coated
Paper
HP Heavyweight Coated Paper 131 100 feet = 30.5 m 24 inches = 610 mm C6029C (AsEN)
120 100 feet = 30.5 m 24 inches = 610 mm Q1412A (EAsN)
16.54 inches = 420mmQ1443A (J)
23.39 inches = 594mmQ1442A (EJ)
24 inches = 610 mm C6019B
33.11 inches = 841mmQ1441A (EJ)
36 inches = 914 mm C6020B
42 inches = 1067 mm C6567B
54 inches = 1372 mm C6568B
36 inches = 914 mm Q1413A
42 inches = 1067 mm Q1414A (EAsN)
36 inches = 914 mm C6030C
42 inches = 1067 mm C6569C
54 inches = 1372 mm C6570C
60 inches = 1524 mm C6977C
225 feet = 67.5 m 42 inches = 1067 mm Q1956A (EN)
60 inches = 1524 mm Q1957A (EN)
HP Super Heavyweight Plus Matte
Paper
HP Coloured Paper Fluorescent
Yellow
HP Coloured Paper Yellow 92 150 feet = 45.7 m 36 inches = 914 mm C1760A (EN)
HP Technical Paper
HP Natural Tracing Paper
210 100 feet = 30.5 m 24 inches = 610 mm Q6626A (AsEN)
36 inches = 914 mm Q6627A (AsEN)
42 inches = 1067 mm Q6628A (AsEN)
50 inches = 1270 mm Q6629A (AsN)
60 inches = 1524 mm Q6630A (AsEN)
100 150 feet = 45.7 m 36 inches = 914 mm Q1757A (E)
50 inches = 1270 mm C6588A (E)
90 150 feet = 45.7 m 16.54 inches = 420mmQ1440A (J)
23.39 inches = 594mmQ1439A (J)
24 inches = 610 mm C3869A
Handle the paper
33.11 inches = 841mmQ1438A (J)
36 inches = 914 mm C3868A
Order paper 51
Table 4-2 Paper (continued)
Paper type g/m² Length Width Part numbers
HP Translucent Bond 67 150 feet = 45.7 m
HP Vellum 75 150 feet = 45.7 m 24 inches = 610 mm C3862A (N)
HP Film (technical and graphic)
HP Clear Film
HP Matte Film 160 125 feet = 38.1 m 24 inches = 610 mm 51642A (AsEN)
HP Polyester Film White Matte 185 50 feet = 15 m 36 inches = 914 mm Q1736A (AEN)
HP Photographic Paper
HP Universal Instant-Dry Photo Gloss
174 75 feet = 22.9 m 24 inches = 610 mm C3876A (AsEN)
190 100 feet = 30.5 m 24 inches = 610 mm Q6574A
200 feet = 61 m 42 inches = 1067 mm Q8754A
24 inches = 610 mm C3860A (AsN)
36 inches = 914 mm C3859A (NL)
36 inches = 914 mm C3861A (NL)
36 inches = 914 mm C3875A
36 inches = 914 mm 51642B
36 inches = 914 mm Q6575A
42 inches = 1067 mm Q6576A
60 inches = 1524 mm Q6578A
HP Universal Instant-Dry Photo SemiGloss
Handle the paper
HP Premium Instant-Dry Gloss Photo
Paper
HP Premium Instant-Dry Satin Photo
Paper
60 inches = 1524 mm Q8756A
190 100 feet = 30.5 m 24 inches = 610 mm Q6579A
36 inches = 914 mm Q6580A
42 inches = 1067 mm Q6581A
50 inches = 1270 mm Q6582A
60 inches = 1524 mm Q6583A
200 feet = 61 m 42 inches = 1067 mm Q8755A
60 inches = 1524 mm Q8757A
260 100 feet = 30.5 m 36 inches = 914 mm Q7993A (AsLEN)
42 inches = 1067 mm Q7995A (AsLEN)
50 inches = 1270 mm Q7997A (AsLN)
60 inches = 1524 mm Q7999A (AsLEN)
75 feet = 22.9 m 24 inches = 610 mm Q7991A (AsLEN)
260 100 feet = 30.5 m 36 inches = 914 mm Q7994A (AsLEN)
42 inches = 1067 mm Q7996A (AsLEN)
50 inches = 1270 mm Q7998A (AsLN)
HP Professional Satin Photo Paper 300 50 feet = 15.2 m 24 inches = 610 mm Q8759A (AsLEN)
52 Chapter 4 Handle the paper
60 inches = 1524 mm Q8000A (AsLEN)
75 feet = 22.9 m 24 inches = 610 mm Q7992A (AsLEN)
44 inches = 1118 mm Q8840A
Table 4-2 Paper (continued)
Paper type g/m² Length Width Part numbers
HP Photo Paper RC Matte 200 100 feet = 30.5 m
HP Proofing Paper
HP Professional High-Gloss Contract
Proofing Paper
HP Professional Semi-Gloss Contract
Proofing Paper
HP Proofing Matte 146 100 feet = 30.5 m 24 inches = 610 mm Q1968A (AsEN)
HP Backlit Material
HP Premium Vivid Color Backlit Film
HP Self-Adhesive Material
HP Indoor Paper Self-Adhesive
200 100 feet = 30.5 m 24 inches = 610 mm Q8663A (EN)
235 100 feet = 30.5 m 24 inches = 610 mm C7971A (EN)
285 100 feet = 30.5 m 36 inches = 914 mm Q8747A
170 75 feet = 22.9 m 36 inches = 914 mm Q1733A (JEN)
36 inches = 914 mm C7946A (AEN)
54 inches = 1372 mm C7947A (AEN)
42 inches = 1067 mm Q8748A
54 inches = 1372 mm C8749A
60 inches = 1524 mm Q8750A
60 inches = 1524 mm Q1735A (EN)
HP Polypropylene, Matte —
Adhesive Backed
HP Colorfast Adhesive Vinyl 328 40 feet = 12.2 m 36 inches = 914 mm C6775A
HP Universal Adhesive Vinyl 290 66 feet = 20.1 m 36 inches = 914 mm Q8676A
HP Self-Adhesive Gloss
Polypropylene
HP Banner and Sign Material
HP Durable Display Film
HP Instant-Dry Indoor Banner, Gloss 195 50 feet = 15.2 m 36 inches = 914 mm Q5482A (N)
HP Polypropylene, Matte 130 75 feet = 22.9 m 36 inches = 914 mm Q1903A (AEN)
200 70 feet = 21.3 m 36 inches = 914 mm Q1908A (AEN)
54 inches = 1372 mm C6777A (EN)
42 inches = 1067 mm Q8677A
176 75 feet = 22.9 m 36 inches = 914 mm Q8834A
42 inches = 1067 mm Q8835A
205 50 feet = 15.2 m 36 inches = 914 mm Q6620A (EN)
50 inches = 1270 mm Q6621A (EN)
42 inches = 1067 mm Q5483A (AsN)
50 inches = 1270 mm Q5484A (N)
42 inches = 1067 mm Q1904A (AEN)
54 inches = 1372 mm Q1906A (AEN)
Handle the paper
60 inches = 1524 mm Q1907A (AEN)
Order paper 53
Table 4-2 Paper (continued)
Paper type g/m² Length Width Part numbers
HP Opaque Scrim 486 50 feet = 15.2 m
HP Banners with Tyvek 140 50 feet = 15.2 m 36 inches = 914 mm C6787A
HP Outdoor Paper 145 100 feet = 30.5 m 36 inches = 914 mm Q1730A (EN)
HP Outdoor Billboard Paper Blue
Back
HP Fabric / Textile Material
HP Durable Flag Fabric
HP Paper-Backed Fabric Polyester
110 gram 11.4 mil
HP Paper-Backed Fabric Silk Satin 63.5 (no
140 100 feet = 30.5 m 36 inches = 914 mm C7949A (EN)
110 33 feet = 10 m 36 inches = 914 mm Q6624A (EN)
110 (no
backing)
185 (with
backing)
backing)
33 feet = 10 m 36 inches = 914 mm Q1745A (EN)
33 feet = 10 m 36 inches = 914 mm Q1748A (EN)
36 inches = 914 mm Q1898B
42 inches = 1067 mm Q1899B
54 inches = 1372 mm Q1901B
60 inches = 1524 mm Q1902B
54 inches = 1372 mm C6789A
54 inches = 1372 mm C7950A (EN)
HP Fine Art Printing Material
HP Collector Satin Canvas
Handle the paper
HP Professional Matte Canvas 430 20 feet = 6.1 m 24 inches = 610 mm Q8673A (LEN)
HP Artist Matte Canvas 380 20 feet = 6.1 m 24 inches = 610 mm Q8704A (AsLEN)
HP Universal Matte Canvas 350 20 feet = 6.1 m 24 inches = 610 mm Q8712A (AsLEN)
160 (with
backing)
400 20 feet = 6.1 m 24 inches = 610 mm Q8708A (AsLEN)
50 feet = 15.2 m 36 inches = 914 mm Q8709A (AsLEN)
42 inches = 1067 mm Q8710A (AsLEN)
60 inches = 1524 mm Q8711A (AsLEN)
50 feet = 15.2 m 36 inches = 914 mm Q8671A (LEN)
42 inches = 1067 mm Q8674A (LEN)
60 inches = 1524 mm Q8672A (LEN)
50 feet = 15.2 m 36 inches = 914 mm Q8705A (AsLEN)
42 inches = 1067 mm Q8706A (AsLEN)
60 inches = 1524 mm Q8707A (AsLEN)
50 feet = 15.2 m 36 inches = 914 mm Q8713A (AsLEN)
HP Canvas Paper 180 gram 180 35 feet = 10.7 m 36 inches = 914 mm Q1724A (AEN)
HP Aquarella Art Paper 240g 240 35 feet = 10.7 m 24 inches = 610 mm Q8741A (EN)
HP Hahnemühle Watercolor Paper 210 38 feet = 11.6 m 36 inches = 914 mm Q1984A (EN)
54 Chapter 4 Handle the paper
42 inches = 1067 mm Q8714A (AsLEN)
36 inches = 914 mm Q1703A (EN)
Table 4-2 Paper (continued)
Paper type g/m² Length Width Part numbers
HP Hahnemühle Smooth Fine Art
Paper
HP Hahnemühle Textured Fine Art
Paper
HP Matte Litho-Realistic Paper 270 100 feet = 30.5 m 36 inches = 914 mm Q7973A (EN)
Japan-Only HP Printing Material
HP Yupo Synthetic Paper (other
specialty)
265 35 feet = 10.7 m 24 inches = 610 mm Q8732A (EN)
265 35 feet = 10.7 m 24 inches = 610 mm Q8736A (EN)
81.5 100 feet = 30.5 m 36 inches = 914 mm Q1432A (J)
Non-recommended paper types
In many cases, paper types that HP does not support might be compatible with your printer. However,
the following paper types are unlikely to give satisfactory results:
Photo paper that swells
●
36 inches = 914 mm Q1985A (EN)
42 inches = 1067 mm Q8733A (EN)
36 inches = 914 mm Q1937A (EN)
42 inches = 1067 mm Q8738A (EN)
24 inches = 610 mm Q7972A
54 inches = 1372 mm Q1434A (J)
Brochure paper
●
Handle the paper
Order paper 55
5
Handle the ink system
Ink system components
●
Ink system tips
●
Work with ink system components
●
Order ink supplies
●
Handle the ink system
56 Chapter 5 Handle the ink system
Ink system components
Ink cartridges
The printer's eight ink cartridges provide magenta, light magenta, photo black, matte black, yellow, light
cyan, light gray and cyan ink to the printheads. Each cartridge has a capacity of 775 ml.
Ink cartridges require no maintenance or cleaning. When each ink cartridge is shaken vigorously before
installation, and inserted correctly into its slot, the ink will flow to the printheads. Because the printheads
control the amount of ink that is transferred to the page, high-quality printing results continue even when
the ink levels are getting low.
CAUTION: Avoid touching pins, leads, and circuitry when handling ink cartridges because
these elements are sensitive to electrostatic discharge. Such devices are called ESD-sensitive
devices. See
electronics products. This type of damage can reduce the life expectancy of the device.
Glossary on page 216. Electrostatic discharges are one of the main hazards to
Replace ink cartridges
You can highlight the icon at any time to check the ink levels of all the ink cartridges.
The front panel warns you when cartridge ink level is low. When a cartridge is empty, the printer stops
printing and the front panel provides an explanation.
HP recommends that you replace the empty cartridge with a new HP cartridge. See Order ink supplies
on page 78, Remove an ink cartridge on page 59, and Insert an ink cartridge on page 61.
Printheads
The printheads are connected to the ink cartridges. They use jet action to put ink on the paper. Each
printhead has two ink cartridge connection points and two jet nozzles, which means that each printhead
accommodates two ink cartridges. For example, the following printhead image indicates a printhead that
draws and jets ink from the magenta and yellow cartridges.
Handle the ink system
Ink system components 57
The printheads are extremely durable and do not need to be replaced every time an ink cartridge is
replaced. They provide excellent results even when the ink cartridges contain a low level of ink.
To maintain optimum print quality, the printheads are automatically tested at regular intervals, and
automatically serviced when necessary. This takes a little time and can occasionally delay printing.
When a printhead eventually needs to be replaced, the front panel will display a message.
CAUTION: Avoid touching pins, leads, and circuitry when handling ink cartridges because
these elements are sensitive to electrostatic discharge. Such devices are called ESD-sensitive
devices. See
electronics products. This type of damage can reduce the life expectancy of the device.
Glossary on page 216. Electrostatic discharges are one of the main hazards to
Maintenance cartridge
Use the maintenance cartridge to clean and maintain the printheads, ensure the best possible print quality,
and seal the printheads when they are not in use to prevent them from drying out.
NOTE: The maintenance cartridge contains liquid. Therefore, store any maintenance cartridges
upright and on a flat surface.
Handle the ink system
Ink system tips
For best results, always follow these guidelines:
Install the ink cartridges, printheads, and maintenance cartridge before the install-by date, which is
●
printed on the packaging. The expiration for the ink cartridges is the manufacturing date marked on
the cartridge plus 30 months.
Follow the instructions on the front panel during installation.
●
Allow the printer and the maintenance cartridge to clean the printheads automatically.
●
Avoid unnecessary removal of the ink cartridges and printheads.
●
The ink cartridges should never be removed while the printer is printing. They should be removed
●
only when the printer is ready for you to replace them. The front panel guides you through the removal
and installation procedures (or see
cartridge on page 61.
Make sure that you comply with all applicable laws and regulations when disposing of ink system
●
consumables.
58 Chapter 5 Handle the ink system
Remove an ink cartridge on page 59 and Insert an ink
NOTE: Shake the ink cartridges and printheads vigorously before installing them. See Insert an
ink cartridge on page 61 and Insert a printhead on page 64.
Work with ink system components
Remove an ink cartridge
Ink cartridges should be removed for the following two reasons:
The ink cartridge is very low and you want to replace it with a full cartridge for unattended printing.
●
You can use the remaining ink in the first cartridge at a more convenient time.
The ink cartridge is empty or faulty, and you must replace it to continue printing.
●
CAUTION: The procedure to remove an ink cartridge must be initiated from the front panel. Do
not remove an ink cartridge until the front panel prompts you.
CAUTION: Remove an ink cartridge only if you are ready to insert another one.
WARNING! Make sure that the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
1.
On the printer's front panel, select the
Grip the blue tab in front of the cartridge that you want to remove.
2.
icon, and then select Replace ink cartridges.
Work with ink system components 59
Handle the ink system
Pull the blue tab down and then pull it outwards, towards you.
3.
The cartridge comes out, in its drawer.
4.
Handle the ink system
Lift the cartridge out of its drawer.
5.
NOTE: Avoid touching the end of the cartridge that is inserted into the printer, because the
connection might be coated with ink.
NOTE: If necessary, store a partially-used ink cartridge in the same position as if it were
inserted in the printer. Avoid using a partially-used cartridge that has been stored on its end.
The front-panel display identifies the missing ink cartridge.
6.
60 Chapter 5 Handle the ink system
Insert an ink cartridge
Pick up the new ink cartridge and find the label that identifies the ink color. Hold the ink cartridge
1.
so that you can see the label at the top of the side that is facing you.
Check that the colored label above the empty slot in the printer matches the color of the label on the
2.
cartridge.
Shake the cartridge vigorously for about 15 seconds.
3.
Insert the ink cartridge into the cartridge drawer.
4.
Slide the drawer and cartridge into the slot until they lock into position.
5.
If you have difficulty, see Cannot insert an ink cartridge on page 168.
The front-panel display confirms that all cartridges have been correctly inserted.
6.
Remove a printhead
WARNING! Make sure that the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
Handle the ink system
Work with ink system components 61
Printhead replacement must be performed after the printer has been turned on with the hard power switch
at the back of the printer.
1.
On the printer's front panel, select the
The printer moves the carriage into the correct position.
2.
CAUTION: If the carriage remains in the removal position for more than 3 minutes without
inserting or removing any printheads, it will attempt to return back to its home position to the
right.
When the carriage has stopped moving, the front panel prompts you to open the printer window.
3.
icon, and then select Replace printheads.
Handle the ink system
Locate the carriage on the right side of the printer.
4.
Pull up and release the latch on top of the carriage.
5.
62 Chapter 5 Handle the ink system
Lift up the cover. This provides access to the printheads.
6.
To remove a printhead, lift up the blue handle.
7.
Using the blue handle, gently disengage the printhead.
8.
Gently pull the blue handle upward until the printhead is released from the carriage.
9.
CAUTION: Do not pull abruptly. That action can damage the printhead.
Work with ink system components 63
Handle the ink system
The front-panel display identifies the missing printhead.
10.
Insert a printhead
If the printhead is new, shake it vigorously before removing the protective caps. Hold the printhead
1.
upright (with the protective caps facing down) and shake the printhead vigorously in a smooth up
and down motion for about 15 seconds.
NOTE: Be careful not to strike the printhead against anything while shaking it, because this
could cause damage.
Handle the ink system
Remove the orange protective caps by pulling them down.
2.
The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check
3.
that the colored label on the printhead matches the colored label of the carriage slot into which the
printhead is to be inserted.
64 Chapter 5 Handle the ink system
Insert the new printhead into its correct slot in the carriage.
4.
CAUTION: Insert the printhead slowly and vertically, straight down. It can be damaged if
you insert it too quickly, or at an angle, or if you rotate it as you insert it.
Push down as indicated by the arrow.
5.
CAUTION: You might feel some resistance when installing the new printhead, so you need
to press it down firmly but smoothly. You should hear a beep and see confirmation on the
front-panel display that the printhead has been inserted. If you have difficulty, see
insert a printhead on page 168.
Insert all of the other printheads that need to be installed, and close the carriage cover.
6.
Cannot
Handle the ink system
Work with ink system components 65
Make sure that the end of the blue handle catches the wire loop on the near side of the carriage.
7.
Lower the handle to rest on the carriage cover.
8.
Handle the ink system
When all of the printheads have been inserted correctly and the printer has accepted them, the printer
beeps.
NOTE: If the printer does not beep when you insert the printhead and the Replace message
appears on the front-panel display, you might need to reinsert the printhead.
Close the printer window.
9.
The front-panel display confirms that all of the printheads are correctly inserted. The printer starts
10.
checking and preparing the printheads. The default routine process, when all printheads are
changed, takes about 18 minutes. If the printer identifies a problem when preparing the printheads,
the process takes longer, up to 30 minutes. For a single printhead insertion, the time varies between
10 and 20 minutes. After all printheads are checked and prepared, the printhead realignment
procedure runs automatically if paper is loaded. See
Align the printheads on page 71.
Clean (recover) the printheads
To clean the printheads (which often enables them to recover from problems), go to the printer's front
panel and select the
66 Chapter 5 Handle the ink system
icon, and then select Image quality maintenance > Clean
printheads. Specify which printheads you would like to clean. You can clean all of the printheads or
only some of them. Select from these options:
Clean all
●
Clean M-Y
●
Clean LM-LC
●
Clean PK-LG
●
Clean MK-C
●
Purge ink
●
Cleaning all printheads takes about 5 minutes. Cleaning any two printheads takes about 3 minutes.
Purging the ink takes about 5 minutes.
NOTE: Cleaning all printheads uses more ink than cleaning a single pair.
NOTE: HP recommends that you purge the ink from the printheads before printing a job if the
printer has been turned off for more than six weeks or if you are experiencing inconsistent colors
from print to print after long storage periods. Purging the ink from the printheads helps to ensure
maximum color consistency; it is not a remedy for poor printhead health.
Clean the electrical connections on a printhead
It is possible that the printer will not recognize a printhead after it has been installed. This can happen
when ink builds up on the electrical connections between the printhead and the printhead carriage. Under
these circumstances, HP recommends that you clean the electrical connections on the printhead. However,
routine cleaning of the connections when no problems are apparent is not recommended.
A carriage interconnect wiper is included with your printer (in the Maintenance Kit box).
Use this to clean the electrical interconnects on both the printhead carriage and the printhead if the
Reseat or Replace message persists next to the printhead on the front-panel display.
Remove a new pre-moistened replacement sponge from its pouch.
1.
A supply of sponges is included in the box with the wiper. If all sponges have been used, more can
be obtained by contacting your HP customer service representative.
Work with ink system components 67
Handle the ink system
Open the carriage interconnect wiper.
2.
Load the sponge by positioning the sponge on the face of the carriage interconnect wiper with the
3.
shorter tab in the locating slot.
Handle the ink system
Close the carriage interconnect wiper, trapping the sponge in place.
4.
Open the printhead carriage latch and extract the printhead that is causing the problem, as indicated
5.
on the front panel. See
Remove a printhead on page 61.
68 Chapter 5 Handle the ink system
Insert the carriage interconnect wiper into the printhead slot at the back. Wipe the electrical contacts
6.
by inserting the tool between the electrical connections at the back of the slot and the steel spring,
with the sponge facing away from you and towards the electrical contacts. Try to avoid picking up
any ink deposit that may have accumulated on the bottom surface of the slot.
CAUTION: If the carriage remains in the central part of the printer for more than 7 minutes,
it attempts to return to its home position to the right.
Rub the sponge against the contacts with a light force along the entire depth of the flex connector,
7.
inserting the wiper as far as allowed by the mechanical stop on the tool.
Take special care to clean all contacts thoroughly, including the ones at the lowest point of the
8.
connector.
Work with ink system components 69
Handle the ink system
Using the same sponge, clean the lower strip of electrical contacts on the printhead (unless the
9.
printhead is new). Avoid touching the upper set of electrical contacts.
CAUTION: Do not touch the surface of the printhead that contains the nozzles, because
the nozzles are easily damaged.
After waiting a few moments to allow both connectors to dry, replace the printhead into the printhead
10.
carriage. See
After completing the cleaning process, open the carriage interconnect wiper by pulling on the sponge
11.
tab.
Insert a printhead on page 64.
Handle the ink system
Remove the soiled sponge from the carriage interconnect wiper.
12.
Dispose of the soiled sponge in a safe place to prevent the transfer of ink onto hands and clothing.
13.
70 Chapter 5 Handle the ink system
If the front panel continues to show the Reseat or Replace message, replace the printhead or contact
your HP customer service representative.
Align the printheads
The printer performs printhead alignment whenever printheads are replaced. If no paper is loaded when
a printhead is replaced, the printer will perform the alignment the next time you load paper.
Also align the printheads if the Printhead status plot indicates an alignment error. See
status plot on page 71.
Make sure that you have a roll of opaque, white paper loaded in the printer. Colored papers, glossy
1.
canvas, and transparent materials such as translucent bond, clear film, tracing paper, and vellum
are not suitable for printhead alignment.
To request printhead alignment (if the alignment is not being performed automatically), go to the
2.
front panel, select the
printheads.
The process takes about 10 minutes and starts immediately, unless an image is currently being
printed. If a print job is in process, the alignment will be done as soon as the current print job is
finished.
NOTE: Occasionally, if the paper in the printer is very close to the beginning of a roll, the
front panel might report that the printer needs to feed up to 3 m (≈ 10 ft) of paper before
starting the printhead alignment. This is necessary to ensure a successful alignment. You can
continue with the printhead alignment and allow the printer to feed as much paper as
necessary, delay the alignment until later, or cancel the alignment.
icon, and then select Image quality maintenance > Align
Use the Printhead
Use the Printhead status plot
The Printhead status plot consists of patterns that are designed to highlight printhead-reliability problems.
It helps you to check the performance of the printheads that are currently installed in your printer, and to
determine whether any printhead is experiencing clogging or other problems.
Print the Printhead status plot
To print the Printhead status plot:
Use the same paper type that you were using when you detected a problem.
1.
Verify that the selected paper type is the same as the paper type that is loaded into the printer.
2.
3.
On the printer's front panel, select the
> Printhead diagnostics image.
It takes about 2 minutes to print the Printhead status plot.
icon, and then select Image quality maintenance
Handle the ink system
Work with ink system components 71
Interpret the Printhead status plot
The print is divided into two parts, both of which test printhead performance.
Part 1 (top) consists of rectangles of pure colors, one for each printhead. This part represents the
●
print quality that you will get from each color.
Part 2 (bottom) consists of small dashes, one for each nozzle on each printhead. This part
●
complements the first, and detects how many faulty nozzles are on each printhead.
First look at the top part of the print. Each colored rectangle should be a uniform color without any
horizontal lines across it.
Handle the ink system
Then look at the bottom part of the print. For each individual colored pattern, make sure that most of the
dashes are present.
If you see horizontal lines in the top part and also see missing dashes in the bottom part for the same
color, the printhead for that color needs to be cleaned. However, if the rectangles look solid, do not worry
about a few missing dashes in the bottom part, because the printer can compensate for a few clogged
nozzles.
The graphic shown illustrates printhead 2 in a bad state:
72 Chapter 5 Handle the ink system
Corrective action
Clean any faulty printheads. See
1.
status plot to see whether the problem has been solved.
If the problem persists, clean the printheads again, and reprint the Printhead status plot to see whether
2.
the problem has been solved.
If the problem persists, consider cleaning your printheads manually. See
3.
on page 168. Also try reprinting your current print job, in case it now prints satisfactorily.
If the problem continues to persist, replace any persistently faulty printheads. See
4.
system components on page 59.
What to do if problems persist
If you still experience print-quality problems after applying the advice in this chapter, here are some
additional tips to consider:
Try using a higher print-quality option. See
●
Check the driver you are using to print with. If it is a non-HP driver, consult the driver vendor about
●
the problem. You could also try using the correct HP driver, if that workaround is acceptable to you.
Download the latest HP drivers from
If you are using a non-HP raster image processing (RIP), its settings might be incorrect. See the
●
documentation that came with the RIP.
Clean the printheads on page 168. Then reprint the Printhead
Clean the printheads
Work with ink
Select print quality on page 80.
http://www.hp.com/go/designjet/.
Verify that your printer firmware is up to date. See
●
Verify that you have the correct settings in your software program.
●
Contact HP Support. See
●
HP Customer Care on page 183.
Remove the maintenance cartridge
A message appears on the front panel when you must change the maintenance cartridge. Follow these
precautions when removing a maintenance cartridge:
Be careful not to get ink on your hands. Ink might be on, around, and inside the replaced maintenance
●
cartridge.
Always handle and store the replaced maintenance cartridge upright to avoid spilling any ink.
●
CAUTION: A message appears on the front panel when the maintenance cartridge is almost full
and again when it is completely full and must be changed. You can ignore the alert and continue
printing by pressing the OK button on the front panel. However, HP strongly recommends that you
change the maintenance cartridge when prompted. Ignoring the alert can result in serious damage
to the printer.
Update the printer firmware on page 141.
Work with ink system components 73
Handle the ink system
WARNING! Make sure that the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
1.
On the printer's front panel, select the
The maintenance cartridge is located in a slot underneath the front panel, at the front of the printer.
2.
Open the door.
icon, and then select Replace maintenance ctg.
Handle the ink system
The maintenance cartridge has a handle on the front. To remove the cartridge, press inward and
3.
upward as indicated by the arrow, until the cartridge is released.
Lift up the maintenance cartridge to remove it from the slot, and slide it out.
4.
See also Insert the maintenance cartridge on page 75.
74 Chapter 5 Handle the ink system
Insert the maintenance cartridge
The plastic bag in which the new maintenance cartridge comes can be used to dispose of the old
maintenance cartridge.
Insert the maintenance cartridge into the slot, in the direction indicated by the arrow.
1.
When the maintenance cartridge has been pushed all the way in, press inwards and downwards as
2.
indicated, until it clicks into place.
If you have difficulty, see Cannot insert the maintenance cartridge on page 168.
NOTE: The front panel will not show the new maintenance cartridge until the door is closed.
When you have inserted the maintenance cartridge into the printer, close the door.
3.
NOTE: The printer needs all the ink cartridges, printheads and maintenance cartridge to
be installed before it can continue.
If no paper is loaded, the front panel will instruct you to load some.
4.
NOTE: Make sure that the printer window and the door to the right are closed after you replace
the supplies. The printer will not print while these are open.
Handle the ink system
Work with ink system components 75
Check the status of the ink system
Access the Embedded Web Server. See
1.
2. Go to the Supplies page on the Main tab.
The Supplies page shows you the status of the ink cartridges (including the ink levels), the printheads, the
maintenance cartridge, and the loaded paper.
Embedded Web Server setup options on page 23.
Check the status of the ink cartridges
To view the ink levels in your ink cartridges, go to the printer's front panel and select the icon.
To get more information about your ink cartridges, use the front-panel ink menu, HP Easy Printer Care
(Windows), or HP Printer Utility (Mac OS).
Handle the ink system
Ink menu procedure
1.
On the front panel, select the
Select the cartridge about which you want information.
2.
The front panel shows the following information:
3.
Color
●
Product name
●
Product number
●
Serial number
●
Status
●
Ink level, if known
●
Total ink capacity in milliliters
●
Expiration date
●
Warranty status
●
Manufacturer
●
icon, and then select Ink cartridge information.
76 Chapter 5 Handle the ink system
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures
●
In HP Easy Printer Care (Windows), go to the Overview tab. The status of each cartridge appears
when you select Supply Status > Cartridges.
●
In HP Printer Utility (Mac OS), select Information > Printer Status.
Check the status of a printhead
The printer automatically checks and services the printheads after each print. Follow these steps to get
more information on your printheads.
1.
On the front panel, select the
Select the printhead for which you want to see information.
2.
The front panel shows the following information:
3.
Colors
●
Product name
●
Product number
●
Serial number
●
icon, and then select Printhead information.
Status (See
●
Volume of ink it has used
●
Warranty status
●
You can also get most of this information without leaving your computer by using HP Easy Printer Care
(Windows) or HP Printer Utility (Mac OS).
NOTE: If the warranty status is See warranty note, this indicates that non-HP ink is being
used. Printer service or repairs required as a result of using "non-HP" ink are not covered under
warranty. See the Legal Information document for detailed warranty implications.
Front-panel error messages on page 179.)
Check printer usage statistics
To check your printer-usage, statistics are available.
NOTE: The accuracy of the usage statistics is not guaranteed.
Printer statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS)
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). See
1.
(Windows) or HP Printer Utility (Mac OS) setup options on page 25.
HP Easy Printer Care
Go to the Usage window to view the total printer usage.
2.
3. Under Windows, go to the Overview tab and click on the Printer usage link.
Under Mac OS, select Information > Printer Usage and click the Start button.
Work with ink system components 77
Handle the ink system
Printer statistics with the Embedded Web Server
Access the Embedded Web Server, see
1.
2. Go to the Usage page on the Main tab.
Order ink supplies
You can order the following ink supplies for your printer.
Table 5-1 Ink cartridges
Cartridge Capacity (ml) Part number
HP 91 Matte Black 775 ml Ink Cartridge 775 C9464A
HP 91 Photo Black 775 ml Ink Cartridge 775 C9465A
HP 91 Light Gray 775 ml Ink Cartridge 775 C9466A
HP 91 Cyan 775 ml Ink Cartridge 775 C9467A
HP 91 Magenta 775 ml Ink Cartridge 775 C9468A
HP 91 Yellow 775 ml Ink Cartridge 775 C9469A
HP 91 Light Cyan 775 ml Ink Cartridge 775 C9470A
HP 91 Light Magenta 775 ml Ink Cartridge 775 C9471A
Access the Embedded Web Server on page 23.
Handle the ink system
Table 5-2 Printheads
Printhead Part number
HP 91 Matte Black & Cyan Printhead C9460A
HP 91 Magenta & Yellow Printhead C9461A
HP 91 Light Magenta & Light Cyan Printhead C9462A
HP 91 Photo Black & Light Gray Printhead C9463A
Table 5-3 Maintenance cartridge
Maintenance cartridge Part number
HP 91 Maintenance Cartridge C9518A
78 Chapter 5 Handle the ink system
6
Print options
Select print quality
●
Select page size
●
Adjust margins and layout options
●
Resize a print
●
Print crop lines
●
Rotate an image
●
Print a mirror image
●
Select image orientation
●
Print options
Remove the top and bottom blank areas
●
Enter an account ID
●
Select color emulation mode
●
Change the treatment of overlapping lines
●
Print with shortcuts
●
Hold for preview
●
Configure for high-quality printing
●
Print in grayscale
●
Print a draft
●
Manage print jobs
●
Request the printer's internal prints
●
Use paper economically
●
Use ink economically
●
Change the graphic language setting
●
79
Print options
Select print quality
Use the Embedded Web Server
Use a driver
The printer has various print-quality options. The best quality printing requires some loss of speed, while
maximum-speed printing can cause some reduction in print quality. The printer has four different printquality options.
NOTE: If you have set the print quality in the printer driver or through the Embedded Web Server,
that setting overrides a print-quality setting established on the front panel.
NOTE: You cannot change the print quality of pages that the printer is already receiving or has
already received (even if they have not started to print yet).
To specify the print quality through the Embedded Web Server, go to the Submit Job page on the Main
tab. In the Job Settings tree, select Basic settings and then select one of the settings from the Print
quality drop-down menu: Fast, Normal-Fast, Normal, or Best.
NOTE: Be aware that when you submit more than one job at a time by clicking the Add files
button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the
final job that you submit. However, none of the jobs in the print queue are affected.
You can specify the print quality in the following ways:
●
In the Windows HP-GL/2 or Postscript driver, go to the Paper/Quality tab and look at the Print
Quality section. If you select Standard Options, you can use the slider to select some compromise
between speed and quality. If you select Custom Options, you can choose Fast, Normal-
Fast, Normal or Best.
●
In the Mac OS Print dialog box, go to the Image Quality panel. If you select Standard quality
options, you can use the slider to select some compromise between speed and quality. If you
select Custom quality options, you will see the specific print-quality options.
NOTE: In the Windows driver dialog box, the rendering resolution for your job appears in
the Custom Print Quality Optionsdialog box. In the Mac OS Print dialog box, it appears in
the Summary panel.
Use the front panel
On the front panel, select the icon, and then select Printing preferences > Select quality
level.
Select page size
Select the page size through the Embedded Web Server, in a driver, or on the front panel. The size that
you select should be the page size in which the document was created. You can resize the document for
printing. See
Resize a print on page 83.
NOTE: If you set the page size from your computer, that setting overrides the page size setting
on the front panel.
80 Chapter 6 Print options
Custom page sizes
Custom page sizes can be defined in a driver or through the Embedded Web Server. The two types of
custom page sizes are differentiated by how they were created, and therefore, which users have
accessibility to them.
●
Custom papers: custom papers are custom page sizes that have been defined in a driver and that
reside on the user's hard drive. Therefore, custom papers are not available to other users in the
network.
Printer forms: printer forms are custom page sizes that have been defined through the Embedded
●
Web Server and are visible to all network users who share that print queue. Users require at least
Print operator network permissions to create printer forms.
Use the Embedded Web Server
To select the page size through the Embedded Web Server, go to the Submit Job page on the Main
tab. In the Job Settings tree, select Advanced settings > Paper > Page size and then select
Standard or Custom page size.
●
Standard: use the drop-down menus to set the Size and Orientation.
●
Custom: use the free-text fields to specify a Width and Length, and use the Page size drop-down
menu to define the units of measurement.
NOTE: Be aware that when you submit more than one job at a time by clicking the Add files
button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the
final job that you submit. However, none of the jobs in the print queue are affected.
Print options
Use a driver
Select the page size in the following ways:
●
In the Windows HP-GL/2 or PostScript driver, click the Paper/Quality tab, and then select
Document Size.
●
In the Mac OS Page driver dialog, select Page Setup from the File menu, select your printer in
the Format for popup menu, and then select Paper size.
Select page size 81
Print options
Use the front panel
To define a custom paper size that does not appear in the list of paper sizes:
In the Windows and PostScript drivers, use one of two different methods:
●
●
In the driver dialog, select Custom from the Document size drop-down menu on the Paper/
Quality tab. Type a name for the custom size and click Save. Then specify the paper
dimensions and click OK to save your custom paper size.
NOTE: The custom paper size you define is not available for selection in the list of
custom sizes until you have exited and opened the Printing Preferences/Properties again.
Then, you can select More from the Document sizedrop-down menu and find the
custom paper size in the list.
●
On the Start menu, select Printers and Faxes, and then from the File menu select Server
Properties. On the Forms tab, click the Create a new form check box, specify the name
and dimensions of the new form, and then click Save Form.
●
In Mac OS X V10.4, select Paper Size > Manage Custom Sizes in the Page Setup dialog
box.
●
In Mac OS X V10.2 or V10.3, select Settings > Custom Paper Size in the Page Setup dialog
box.
On the front panel, select the icon, and then select Printing preferences > Paper options >
Select paper size.
Adjust margins and layout options
The printer margins determine the area between the edges of your image and the edges of the paper.
For information about the exact sizes (in millimeters) of the available margin settings, see
Margins on page 190.
Depending on the method that you use to adjust the margins, at least some of the following layout options
are available.
●
Standard. Your image is printed on a page of the size that you have selected, with a narrow margin
between the edges of the image and the edges of the paper. The image should be small enough to
fit between the margins.
●
Oversize. Your image is printed on a page slightly larger than the size that you have selected. If
you cut off the margins, the remaining page is the size you selected, with no margins between your
image and the edges of the paper.
●
Clip Contents By Margins. Use this setting when the contents have white borders and a size
equal to that of the paper that you have selected in the driver. The printer uses the white border for
its margins and you get a page size that is equal to what was selected in the driver.
See the Usage and Preview sections of the Paper/Quality tab for tips about deciding which margins
and layout option best suit your needs.
Table 17-4
NOTE: If margins are set in the printer driver or through the Embedded Web Server, they override
the margins that are set on the front panel.
82 Chapter 6 Print options
Use the Embedded Web Server
To set the margins through the Embedded Web Server, go to the Submit Job page on the Main tab.
In the Job Settings tree, select Advanced settings > Paper > Layout/Margins. Then use the
Select margins drop-down menu to set the margins. Select from: Default, Small, Normal and
Extended.
NOTE: Be aware that when you submit more than one job at a time by clicking the Add files
button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the
final job that you submit. However, none of the jobs in the print queue are affected.
Use a driver
Specify the margins in the following ways:
●
In the Windows HP-GL/2 Normal margins and Standard layout are selected by default. To
change the margins and layout options, click the Paper/Quality tab and click the Layout button.
●
In the Windows PostScript driver, Normal margins and Standard layout are selected by default.
To change the margins, click the Paper/Quality tab, select More from the Document size dropdown menu, and then select the desired page size and the margins at the same time. Click the
Layout button to change the layout options.
●
In the Mac OS driver, select Page Setup from the File menu, select your printer in the in the Format
for popup menu, and then select Paper size. You select the page size and the margins at the same
time.
NOTE: In the Windows PostScript driver, you have the option of selecting a paper size with no
margins. The No margins option should only be selected in conjunction with the Oversized
and Clip contents by margins layout settings.
Print options
NOTE: In Mac OS driver, the available margins options depend on the paper size that you
selected in the Page Setup dialog box.
You have the option of selecting a paper size with no margins. To select the No margins option,
click the Printing dialog, select the Finishing panel, and then click the Layout tab. The No
margins option should only be selected in conjunction with the Oversized and Clip contents
by margins layout settings.
Use the front panel
On the front panel, select the icon, and then select Printing preferences > Margins > Select
margins.
Resize a print
You can send an image to the printer at a certain size but tell the printer to resize it (normally larger). This
can be useful in the follow situations:
If your software does not support large formats
●
If your file is too large for the printer's memory. In this case, you can reduce the page size in your
●
software and then scale it up again by using the front-panel option
Resize a print 83
Print options
Use the Embedded Web Server
Use a driver
To rescale a print through the Embedded Web Server, go to the Submit Job page on the Main tab.
On the Job Settings tree, select Advanced settings > Resizing. In the Resizing drop-down menu,
select Standard, % of actual size, or Custom.
●
If you select Standard, select a size and orientation from the drop-down menus.
●
If you select % of actual size, enter a percentage in the free-text field.
●
If you select Custom, type a size in the free-text field, and then set the units and specify on the dropdown menu whether the size defines the width or length.
NOTE: Be aware that when you submit more than one job at a time by clicking the Add files
button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the
final job that you submit. However, none of the jobs in the print queue are affected.
Rescale a print in the following ways:
●
In the Windows HP-GL/2 or PostScript driver, click the Features tab, and then select Resizing
options
●
The Print document on option adjusts the image size to the paper size that you selected.
For example, if you select ISO A2 as the paper size and you print an A4-size image, it is
enlarged to fit the A2 paper. If the ISO A3 paper size is selected, the printer reduces a larger
image to fit the A3 size.
●
The % of normal size option enlarges the printable area of the original paper size (the page
minus the margins) by the percentage indicated, and then adds the margins to create the output
paper size
●
In the Mac OS Print dialog, select the Finishing panel and then select Print document on. The
image size is adjusted to the paper size that you selected.
For example, if you select ISO A3 as the paper size and you print an A4-size image, the image will
be enlarged to fit the A2 paper. If you select ISO A3 as the paper size and the image is larger than
A3, the printer reduces the image to fit the paper.
Use the front panel
On the front panel, select the icon, and then select Printing preferences > Paper options >
Resize.
Print crop lines
Crop lines are lines that are printed onto the paper during a print job to indicate where the paper should
be cut to achieve a specific paper size. Crop lines can be printed for individual jobs or for multiple jobs
that are printed with the nesting feature.
For information about how to print crop lines for multiple jobs that are printed with the nesting feature,
see
Nest with crop lines on page 100.
84 Chapter 6 Print options
Use the Embedded Web Server
To enable crop lines through the Embedded Web Server, go to the Submit Job page on the Main tab.
In the Job Settings tree, select Advanced settings > Roll options and then select a setting from
the Enable crop lines drop-down menu.
NOTE: Be aware that when you submit more than one job at a time by clicking the Add files
button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the
final job that you submit. However, none of the jobs in the print queue are affected.
Use a driver
●
In the Windows driver, go to the Features tab and in the Roll Options section, select the Enable
Crop lines checkbox
●
In the Mac OS Print dialog box, go to the Finishing panel and select the Crop lines check box.
Use the front panel
On the front panel, select the icon, and then select Printing preferences > Paper options >
Enable crop lines.
Rotate an image
By default, images are printed with the shorter sides parallel to the leading edge of the paper, like this:
Print options
You can rotate your images by 90° in order to save paper, like this:
Rotate an image 85
Print options
When you rotate an image, you are actually rotating the page on the roll; the image maintains its same
orientation on the page. Rotate the image through the Embedded Web Server, in a driver, or on the front
panel. For more information about image orientation, see
NOTE: If rotation is set in the printer driver or through the Embedded Web Server, it overrides
the front-panel setting.
NOTE: When you rotate a job, the page length might be increased to avoid clipping, because
the top and bottom margins are usually larger than the side margins.
CAUTION: If you rotate an image, the paper might not be wide enough for the image. For
example, rotating a portrait D/A1-size image on D/A1-size paper by 90° will probably make the
image exceed the width of the paper. If you are using the Embedded Web Server, the preview
screen confirms this with a warning triangle. The job reverts to a “hold for paper.” See
job status on page 97.
Select image orientation on page 87.
Understand
Use the Embedded Web Server
To rotate an image through the Embedded Web Server, go to the Submit Job page on the Main tab.
In the Job Settings tree, select Advanced settings > Roll options and then select one of the settings
from the Rotate drop-down menu.
NOTE: Be aware that when you submit more than one job at a time by clicking the Add files
button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the
final job that you submit. However, none of the jobs in the print queue are affected.
Use a driver
You can rotate an image in the following ways:
●
In the Windows HP-GL/2 or PostScript driver, select the Features tab, and then select in the Roll
Options section, select Rotate by 90 degrees.
●
In the Mac OS Print dialog box, select the Finishing panel and Rotate by 90 degrees.
Use the front panel
On the front panel, select the icon, and then select Printing preferences > Paper options >
Rotate.
86 Chapter 6 Print options
Autorotate
The Windows HP-GL/2 printer driver provides an Autorotate option, that automatically rotates oversized
portrait images by 90° in order to save paper. Click the Features tab and in the Roll Options section,
select Autorotate. Then select the width of the loaded roll on the Roll width drop-down menu.
Print a mirror image
If you are using clear imaging paper, sometimes called backlit, you might want to print a mirror image
of your image, so that when the paper is lit from behind, the image appears in the correct orientation.
Use one of the following methods to do this without changing the image in your software program.
Use the Embedded Web Server
To print a mirror image through the Embedded Web Server, go to the Submit Job page on the Main
tab. In the Job Settings tree, select Advanced settings > Transformations and then select one of
the settings from the Mirror image drop-down menu.
NOTE: Be aware that when you submit more than one job at a time by clicking the Add files
button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the
final job that you submit. However, none of the jobs in the print queue are affected.
Select image orientation
When you set the image orientation, select either portrait or landscape orientation. Changing between
portrait and landscape changes the orientation of the image on the page, but does not rotate the page
on the roll. Change the orientation through the Embedded Web Server or in a driver. For more information
about rotating an image, see
Rotate an image on page 85.
Print options
NOTE: Be aware that when you submit more than one job at a time by clicking the Add files
button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the
final job that you submit. However, none of the jobs in the print queue are affected.
Use the Embedded Web Server
To select the image orientation through the Embedded Web Server, go to the Submit Job page on
the Main tab. In the Job Settings tree, select Advanced settings > Orientation and then select
Portrait or Landscape.
Use a driver
●
In the Windows driver, go to the Paper/Quality tab and then select Portrait or Landscape.
●
In the Mac OS, go to the Page Setup dialog box, and then select Portrait or Landscape.
Remove the top and bottom blank areas
In addition to the page margins set for the job, the printer allows 5 millimeters of blank space between
each print. To remove these top and bottom blank areas, select the Remove top/bottom blank
areas feature.
NOTE: Be aware that when you submit more than one job at a time by clicking the Add files
button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the
final job that you submit. However, none of the jobs in the print queue are affected.
Print a mirror image 87
Print options
Use the Embedded Web Server
Use a driver
Enter an account ID
To remove top and bottom blank areas through the Embedded Web Server, go to the Submit Job page
on the Main tab. In the Job Settings tree, select Advanced settings > Roll options and then
select Remove top/bottom blank areas.
●
In the Windows driver, go to the Features tab and select Remove top/bottom blank
areas.
●
In the Mac OS Print dialog box, go to the Finishing panel and select Remove top/bottom
blank areas.
Use this feature to assign an account ID to a print job for accounting purposes. The account ID appears
in the printer-generated accounting reports. To track of job-accounting information, set your printer to
require an account ID for each job that is submitted. This setting makes the account ID field mandatory
and jobs that have no account ID revert to a "on hold for accounting" status.
NOTE: Be aware that when you submit more than one job at a time by clicking the Add files
button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the
final job that you submit. However, none of the jobs in the print queue are affected.
Use the Embedded Web Server
To enable the Account ID feature, go to the Submit Job page on the Main tab. In the Job Settings
tree, select Advanced settings > Roll options and then select Account ID.
Use a driver
●
In the Windows driver, go to the Features tab and type an Account ID in the Account ID field.
●
In the Mac OS Print dialog box, go to the Accounting panel and type an Account ID in the
Account ID field.
Select color emulation mode
Select color emulation modes through the Embedded Web Server, in a driver or on the front panel. For
more information about application-managed colors and printer-managed colors, see
options on page 114.
Use the Embedded Web Server
To select a color emulation mode through the Embedded Web Server, go to the Submit Job page on
the Main tab. In the Job Settings tree, select Advanced settings > Color and then select one of the
settings from the Color Management drop-down menu. If you select the Printer emulation setting,
you can then select the printer series you that want to emulate from the drop-down menu.
Color-management
NOTE: Be aware that when you submit more than one job at a time by clicking the Add files
button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the
final job that you submit. However, none of the jobs in the print queue are affected.
88 Chapter 6 Print options
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