HP Designjet Z6100 User's Guide
HP Designjet Z6100 Printer series
Using your printer
HP Designjet Z6100 Printer series
Using your printer
Legal notices
© Copyright 2006, Hewlett-Packard
Development Company, L.P.
The information contained in this document is
subject to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing contained in other sections different
from the express warranty should be
construed as constituting an additional
warranty. HP shall not be liable for technical
and editorial errors or omissions contained
herein.
Adobe®, Acrobat®, Adobe Photoshop®,
and PostScript® are trademarks of Adobe
Systems Incorporated.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
PANTONE®* is *Pantone, Inc.'s checkstandard trademark for color.
Table of contents
1 Introduction
Safety precautions .................................................................................................................... 2
Using this guide ....................................................................................................................... 2
Introduction .............................................................................................................. 2
Use and maintenance ................................................................................................ 2
Troubleshooting ........................................................................................................ 3
Support and specifications ......................................................................................... 3
Appendices .............................................................................................................. 3
Glossary .................................................................................................................. 3
Index ....................................................................................................................... 3
Warnings and Cautions ............................................................................................. 3
The printer's main features ........................................................................................................ 4
The printer's main components ................................................................................................... 4
Front view 42–in printer ............................................................................................. 5
Rear view 42–in printer ............................................................................................. 6
Front view 60–in printer ............................................................................................. 6
Rear view 60–in printer ............................................................................................. 7
Take-up reel motor ..................................................................................................... 7
The front panel ......................................................................................................... 8
Printer software ......................................................................................................... 9
The Embedded Web Server's main components ......................................................................... 10
Main tab ................................................................................................................ 10
Setup tab ............................................................................................................... 10
Support tab ............................................................................................................ 10
The driver's main features ....................................................................................................... 11
The HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS) main features ....................... 11
2 Connectivity and software instructions
Install the driver ..................................................................................................................... 13
Choose which connection method to use ................................................................................... 13
Connect to a network (Windows) ............................................................................................. 13
Connect directly to a computer (Windows) ................................................................................ 14
Uninstall the printer software (Windows) ................................................................................... 15
Connect to a network (Mac OS) ............................................................................................... 15
Bonjour or Rendezvous connection ............................................................................ 15
TCP/IP connection ................................................................................................... 16
Connect directly to a computer (Mac OS) ................................................................................. 17
Share the printer ..................................................................................................... 18
Uninstall the printer software (Mac OS) ..................................................................................... 19
3 Basic setup options
Printer setup options ............................................................................................................... 21
iii
Turn the printer on and off ........................................................................................ 21
Restart the printer .................................................................................................... 22
Change the language of the front panel ..................................................................... 22
Request e-mail notification of specific error conditions .................................................. 23
Change the sleep mode setting ................................................................................. 23
Turn off the buzzer .................................................................................................. 23
Change the front panel display contrast ..................................................................... 23
Change the units of measurement .............................................................................. 23
Embedded Web Server setup options ....................................................................................... 23
Access the Embedded Web Server ............................................................................ 23
Password-protect the Embedded Web Server .............................................................. 24
Change the language of the Embedded Web Server ................................................... 24
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) setup options ................................ 25
Change the language of the HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS) ....................................................................................................................... 25
4 Handle the paper
Overview .............................................................................................................................. 27
Use paper .............................................................................................................. 27
Drying time ............................................................................................................ 28
Supported paper types ............................................................................................ 28
Load a roll onto the spindle ..................................................................................................... 30
Load a roll into the printer ....................................................................................................... 32
Unload a roll from the printer .................................................................................................. 36
The normal procedure (roll attached to spindle) ........................................................... 37
Roll is detached from spindle .................................................................................... 37
No paper visible ..................................................................................................... 37
Use the take-up reel ................................................................................................................ 38
Load a roll onto the take-up reel ................................................................................ 38
Unload a roll from the take-up reel ............................................................................ 43
View information about the paper ............................................................................................ 45
Perform paper advance calibration .......................................................................................... 46
Overview of the paper advance procedure ................................................................ 46
Return to the default calibration ................................................................................. 47
Download paper profiles ........................................................................................................ 47
Use non-HP paper .................................................................................................................. 47
Cancel the drying time ............................................................................................................ 48
Change the drying time .......................................................................................................... 49
Printing paper info ................................................................................................................. 49
Store the paper ...................................................................................................................... 49
Order paper .......................................................................................................................... 49
Non-recommended paper types ................................................................................ 55
5 Handle the ink system
Ink system components ............................................................................................................ 57
Ink cartridges .......................................................................................................... 57
Printheads .............................................................................................................. 57
Maintenance cartridge ............................................................................................. 58
Ink system tips ....................................................................................................................... 58
Work with ink system components ............................................................................................ 59
Remove an ink cartridge .......................................................................................... 59
Insert an ink cartridge .............................................................................................. 61
Remove a printhead ................................................................................................ 61
iv
Order ink supplies .................................................................................................................. 78
6 Print options
Select print quality .................................................................................................................. 80
Select page size .................................................................................................................... 80
Adjust margins and layout options ........................................................................................... 82
Resize a print ........................................................................................................................ 83
Print crop lines ....................................................................................................................... 84
Rotate an image .................................................................................................................... 85
Print a mirror image ............................................................................................................... 87
Select image orientation ......................................................................................................... 87
Remove the top and bottom blank areas ................................................................................... 87
Enter an account ID ................................................................................................................ 88
Select color emulation mode .................................................................................................... 88
Insert a printhead .................................................................................................... 64
Clean (recover) the printheads .................................................................................. 66
Clean the electrical connections on a printhead .......................................................... 67
Align the printheads ................................................................................................ 71
Use the Printhead status plot ..................................................................................... 71
Remove the maintenance cartridge ............................................................................ 73
Insert the maintenance cartridge ............................................................................... 75
Check the status of the ink system .............................................................................. 76
Check the status of the ink cartridges ......................................................................... 76
Check the status of a printhead ................................................................................. 77
Check printer usage statistics .................................................................................... 77
Use the Embedded Web Server ................................................................................ 80
Use a driver ........................................................................................................... 80
Use the front panel .................................................................................................. 80
Custom page sizes .................................................................................................. 81
Use the Embedded Web Server ................................................................................ 81
Use a driver ........................................................................................................... 81
Use the front panel .................................................................................................. 82
Use the Embedded Web Server ................................................................................ 83
Use a driver ........................................................................................................... 83
Use the front panel .................................................................................................. 83
Use the Embedded Web Server ................................................................................ 84
Use a driver ........................................................................................................... 84
Use the front panel .................................................................................................. 84
Use the Embedded Web Server ................................................................................ 85
Use a driver ........................................................................................................... 85
Use the front panel .................................................................................................. 85
Use the Embedded Web Server ................................................................................ 86
Use a driver ........................................................................................................... 86
Use the front panel .................................................................................................. 86
Autorotate .............................................................................................................. 87
Use the Embedded Web Server ................................................................................ 87
Use the Embedded Web Server ................................................................................ 87
Use a driver ........................................................................................................... 87
Use the Embedded Web Server ................................................................................ 88
Use a driver ........................................................................................................... 88
Use the Embedded Web Server ................................................................................ 88
Use a driver ........................................................................................................... 88
Use the Embedded Web Server ................................................................................ 88
Use a driver ........................................................................................................... 89
v
Use the front panel .................................................................................................. 89
Change the treatment of overlapping lines ................................................................................ 89
Use the front panel .................................................................................................. 89
Print with shortcuts .................................................................................................................. 89
Hold for preview .................................................................................................................... 90
Use the Embedded Web Server ................................................................................ 90
Use a driver ........................................................................................................... 91
Configure for high-quality printing ............................................................................................ 91
Use the Embedded Web Server ................................................................................ 91
Use a driver ........................................................................................................... 91
Use the front panel .................................................................................................. 91
Additional tips ........................................................................................................ 92
Print in grayscale ................................................................................................................... 93
Use the Embedded Web Server ................................................................................ 93
Use a driver ........................................................................................................... 93
Print a draft ........................................................................................................................... 94
Use the Embedded Web Server ................................................................................ 94
Use a driver ........................................................................................................... 94
Use the front panel .................................................................................................. 94
Manage print jobs ................................................................................................................. 94
Submit a job ........................................................................................................... 94
Save a job ............................................................................................................. 95
Reprint an old job ................................................................................................... 96
Cancel a job .......................................................................................................... 96
Manage the print queue ........................................................................................... 96
Nest jobs to save paper ........................................................................................... 98
Check ink and paper usage for a job ...................................................................... 101
Request the printer's internal prints ......................................................................................... 101
Use paper economically ....................................................................................................... 102
Use ink economically ............................................................................................................ 102
Change the graphic language setting ..................................................................................... 102
Use the front panel ................................................................................................ 103
Use the HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ....................... 103
7 Color management
What is color? ..................................................................................................................... 105
The problem: color in the computer world ............................................................................... 105
The solution: color management ............................................................................................. 107
Color and your printer .......................................................................................................... 108
HP Embedded Spectrophotometer ........................................................................... 108
A summary of the color-management process .......................................................................... 109
Color calibration .................................................................................................................. 110
Color profiling ..................................................................................................................... 111
Create your own profile ......................................................................................... 111
Use a third-party profile ......................................................................................... 112
Profile your monitor ............................................................................................... 113
HP Advanced Profiling Solution ............................................................................... 113
Color-management options .................................................................................................... 114
Color adjustment options ...................................................................................................... 114
Perform black point compensation .......................................................................................... 115
Set the rendering intent ......................................................................................................... 116
HP Professional PANTONE* Emulation ................................................................................... 116
Color emulation modes ......................................................................................................... 118
CMYK color emulation ........................................................................................... 119
vi
RGB color emulation .............................................................................................. 120
8 Practical printing examples
Overview ............................................................................................................................ 123
Resize an image by using Adobe Photoshop (HP–GL/2 and PostScript driver) ............................. 123
Application settings ............................................................................................... 123
Print a color photo (Photoshop CS2 v9.0, Win) ....................................................................... 126
Print a draft for revision with the correct scale .......................................................................... 127
Using Adobe Acrobat ............................................................................................ 127
Reprint a job with consistent colors ......................................................................................... 130
Scenario 1 ........................................................................................................... 130
Scenario 2 ........................................................................................................... 131
Use ESRI ArcGIS 9 to print a map .......................................................................................... 131
Use the Windows printer engine ............................................................................. 131
Use the ArcPress printer engine ............................................................................... 133
9 Maintain the printer
Clean the exterior of the printer ............................................................................................. 136
Clean the platen .................................................................................................................. 136
Clean the paper-advance sensor window ................................................................................ 138
Lubricate the printhead carriage ............................................................................................ 139
Maintain the ink cartridges .................................................................................................... 139
Perform preventive maintenance ............................................................................................ 139
Move or store the printer ....................................................................................................... 140
Update the printer firmware .................................................................................................. 141
Change the ink absorber ...................................................................................................... 142
Remove the ink absorber ........................................................................................ 142
Insert the ink absorber ........................................................................................... 144
Secure disk erase ................................................................................................................. 145
10 Accessories
Order accessories ................................................................................................................ 147
11 Troubleshoot print-quality issues
General advice .................................................................................................................... 149
The Embedded Web Server Print Quality Troubleshooting wizard .............................................. 149
Lines are too thick, too thin, or missing ................................................................................... 150
Lines appear stepped or jagged ............................................................................................ 150
Parts of lines or text are missing ............................................................................................. 151
Lines are printed double or in the wrong colors ........................................................................ 152
Lines are blurred (ink bleeds from lines) .................................................................................. 152
Lines are slightly warped ....................................................................................................... 153
Dark or light horizontal lines across the image (banding) .......................................................... 153
The image is grainy .............................................................................................................. 154
The image has a metallic hue (bronzing) ................................................................................. 154
The printed output is not flat .................................................................................................. 155
The print smudges when touched ........................................................................................... 155
Ink marks appear on the paper .............................................................................................. 155
Smears on the front of coated paper ........................................................................ 155
Smears or scratches on the front of glossy paper ....................................................... 156
Ink marks on the back of the paper ......................................................................... 156
Defects near the top of a print ............................................................................................... 156
vii
Colors are inaccurate ........................................................................................................... 157
PANTONE* colors are inaccurate ........................................................................... 157
Colors between different HP Designjets do not match ................................................ 157
The output is completely blank ............................................................................................... 159
The output contains only a partial print ................................................................................... 159
The image is clipped ............................................................................................................ 160
The image is in one portion of the printing area ....................................................................... 160
The image is unexpectedly rotated ......................................................................................... 160
The print is a mirror image of the original ............................................................................... 161
The print is distorted or unintelligible ...................................................................................... 161
One image overlays another on the same print ........................................................................ 161
Pen settings seem to have no effect ......................................................................................... 161
The image has a wood-grain appearance (aeroworms) ............................................................ 161
12 Troubleshoot paper issues
The paper cannot be loaded successfully ................................................................................ 163
The paper has jammed ......................................................................................................... 163
Check the printhead path ....................................................................................... 163
Check the paper path ............................................................................................ 165
Prints do not stack correctly in the bin ..................................................................................... 165
Automatic paper-cutter does not function ................................................................................. 165
Take-up reel paper jammed ................................................................................................... 165
Take-up reel does not wind .................................................................................................... 165
13 Troubleshoot ink-system issues
Cannot insert an ink cartridge ............................................................................................... 168
Cannot insert a printhead ...................................................................................................... 168
Cannot insert the maintenance cartridge ................................................................................. 168
Front panel recommends reseating or replacing a printhead ...................................................... 168
Clean the printheads ............................................................................................................ 168
Align the printheads ............................................................................................................. 169
Reinsert printheads procedure ................................................................................. 169
Image Quality Maintenance menu procedure ........................................................... 170
Scan errors during alignment .................................................................................. 171
14 Troubleshoot other issues
The printer is not printing ...................................................................................................... 173
The software program slows down or stalls while generating the print job ................................... 173
The printer seems slow .......................................................................................................... 173
Communication failures between computer and printer ............................................................. 174
Cannot access the Embedded Web Server .............................................................................. 174
“Out-of-memory” error message ............................................................................................. 175
AutoCAD 2000 memory allocation error ................................................................................ 175
The platen rollers squeak ....................................................................................................... 175
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ............................ 177
No output from Microsoft Visio 2003 ..................................................................................... 177
Print job canceled and purged when held for preview .............................................................. 178
15 Front-panel error messages
16 Get help
Introduction ......................................................................................................................... 183
viii
HP Instant Support ................................................................................................................ 183
HP Proactive Support ............................................................................................................ 183
HP Customer Care ............................................................................................................... 183
Telephone numbers ............................................................................................... 184
HP Designjet Online ............................................................................................................. 186
Other sources of information ................................................................................................. 187
17 Printer specifications
Functional specifications ....................................................................................................... 189
Physical specifications .......................................................................................................... 190
Memory specifications .......................................................................................................... 191
Power specifications ............................................................................................................. 191
Ecological specifications ....................................................................................................... 191
Environmental specifications .................................................................................................. 191
Acoustic specifications .......................................................................................................... 192
18 Legal information
Hewlett-Packard Limited Warranty—HP (HP Designjet Z6100 Printer series) ................................ 194
A. Extent of HP Limited Warranty ............................................................................ 194
B. Limitation of warranty ........................................................................................ 195
C. Limitations of liability ......................................................................................... 195
D. Local law ......................................................................................................... 195
Hewlett-Packard Software License Agreement .......................................................................... 196
HP SOFTWARE LICENSE TERMS ............................................................................ 196
Open source software .......................................................................................................... 197
Open source acknowledgments .............................................................................. 197
Open source written offer ....................................................................................... 197
Regulatory notices ................................................................................................................ 197
Material Safety Data Sheet ..................................................................................... 197
Regulatory Model Number ..................................................................................... 197
Regulatory Statements ............................................................................................ 198
DECLARATION OF CONFORMITY ........................................................................................ 201
Appendix A Overnight job scenario
Task 1: Handle the digital content .......................................................................................... 202
Task 2: Handle the paper ..................................................................................................... 202
Task 3: Handle the ink system ................................................................................................ 203
Task 4: Handle print jobs ...................................................................................................... 204
Task 5: Adjust printed images ................................................................................................ 204
Appendix B Urgent walk-in job scenario
Task 1: Handle the digital content .......................................................................................... 206
Task 2: Handle print jobs ...................................................................................................... 206
Task 3: Handle the paper ..................................................................................................... 207
Task 4: Handle the ink system ................................................................................................ 208
Task 5: Adjust printed images ................................................................................................ 208
Appendix C Replace your HP Designjet 5000 series printer with an HP Designjet Z6100 printer
scenario
Set up the printer ................................................................................................................. 210
Front panel ........................................................................................................... 210
Printer software ..................................................................................................... 211
ix
Handle the paper ................................................................................................................. 211
What is new in paper handling? ............................................................................. 211
Paper profiles ....................................................................................................... 211
Print paper info feature .......................................................................................... 212
The take-up reel .................................................................................................... 212
Handle the ink system ........................................................................................................... 212
What is new with the ink system components? .......................................................... 212
Image quality and color management ..................................................................................... 213
Print quality .......................................................................................................... 213
Calibration and image quality ................................................................................ 214
Efficient use of paper and consumables .................................................................................. 214
Maintenance and troubleshooting .......................................................................................... 214
Glossary ........................................................................................................................... 216
Index ............................................................................................................................... 218
x
1
Introduction
Safety precautions
●
Using this guide
●
The printer's main features
●
The printer's main components
●
The Embedded Web Server's main components
●
The driver's main features
●
The HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS) main features
●
Introduction
1
Introduction
Safety precautions
The following precautions ensure the correct use of the printer and prevent printer damage. Use these
precautions at all times.
Use the power supply voltage that is specified on the nameplate. To avoid overloading the printer's
●
electrical outlet, do not use the outlet for multiple devices.
Make sure that the printer is well-grounded. Failure to ground the printer can result in electrical shock,
●
fire, and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative for
●
service. See
Use only the electrical cord that HP supplied with the printer. Do not damage, cut, or repair the power
●
cord. A damaged power cord creates a risk of fire and electric shock. Replace a damaged power
cord with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so can cause fire, electric shock, or other serious hazards.
Turn off the printer and unplug the power cable from the power outlet in any of the following cases:
●
When you place your hands inside the printer
●
If smoke or an unusual smell emanates from the printer
●
HP Customer Care on page 183.
If the printer is making an unusual noise that does not occur during normal operation
●
If a piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
●
parts of the printer
During an electrical (thunder or lightning) storm
●
During a power failure
●
Using this guide
The HP Start-up Kit CD/DVD is the most complete source of information about this product and is organized
into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics:
Connectivity and software instructions on page 12
●
Basic setup options on page 20
●
Handle the paper on page 26
●
Handle the ink system on page 56
●
Print options on page 79
●
Color management on page 104
●
2Chapter 1 Introduction
Practical printing examples on page 122
●
Maintain the printer on page 135
●
Troubleshooting
These chapters help you solve problems that might occur while printing and include the following topics:
Troubleshoot print-quality issues on page 148
●
Troubleshoot ink-system issues on page 167
●
Troubleshoot paper issues on page 162
●
Troubleshoot other issues on page 172
●
Front-panel error messages on page 179
●
Support and specifications
These chapters contain reference information, including HP customer care and the specifications of the
printer:
Get help on page 182
●
Printer specifications on page 188
●
Legal information on page 193
●
Appendices
The appendices highlight some of the more common printing scenarios you might face as a user. Each
appendix takes a step-by-step approach to working through a given printing scenario, and points you to
various parts of this guide that provide more task-specific information and instruction.
Introduction
Glossary
This chapter contains definitions of printing and HP terms that are used in this documentation.
Index
In addition to the table of contents, an alphabetical index is included to help you to find topics quickly.
Warnings and Cautions
Symbols are used in this manual to ensure the proper use of the printer and to prevent printer damage.
Follow the instructions that are marked with these symbols.
WARNING! Failure to follow the guidelines that are marked with this symbol could result in
serious personal injury or death.
CAUTION: Failure to follow the guidelines that are marked with this symbol could result in minor
personal injury or damage to the product.
Using this guide 3
Introduction
The printer's main features
Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dots per inch (dpi), from a 1200 × 1200 dpi input
●
when using photo paper, the Best print-quality option, and the Maximum resolution for the photo
paper option
HP Easy Printer Care (Windows®) and HP Printer Utility (Mac OS). See
●
(Windows) and HP Printer Utility (Mac OS) main features on page 11.
Accurate and consistent color reproduction features:
●
Press emulations for U.S., European, and Japanese standards; and color-monitor red-gree-blue
●
(RGB) emulations
Automatic color calibration and profiling
●
An eight-ink system that provides a wide color range on matte fine-art papers and glossy photo
●
papers for photographic and graphic arts prints. The ink system also offers complete coverage of
International Organization for Standards (ISO) and Specifications for Web Offset Publications
(SWOP) gamuts for color accuracy in pre-press applications.
An HP Embedded Spectrophotometer for consistent and accurate color, even with paper and
●
environment changes and easy creation of custom International Color Consortium (ICC) profiles.
See
HP Embedded Spectrophotometer on page 108.
Ink and paper usage information that is available from the Web through the Embedded Web Server.
●
Access the Embedded Web Server on page 23.
See
Paper flexibility and automatic easy load, including information and profiles that are available on
●
the front panel, or through HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS)
The HP Easy Printer Care
The printer's main components
The following views illustrate the main components of the HP Designjet Z6100 42–in and 60–in Printers.
4Chapter 1 Introduction
Front view 42–in printer
Introduction
Ink cartridge
1.
Platen
2.
Printhead
3.
Printhead carriage
4.
Front panel
5.
Maintenance cartridge
6.
Paper-load lever
7.
Spindle
8.
Bin
9.
The printer's main components 5
Introduction
Rear view 42–in printer
Quick Reference Guide holder
1.
Hard power switch and power-cord plug in
2.
Sockets for communication cables and optional accessories
3.
Front view 60–in printer
Ink cartridge
1.
Platen
2.
Printhead
3.
Printhead carriage
4.
6Chapter 1 Introduction
Front panel
5.
Maintenance cartridge
6.
Paper-load lever
7.
Spindle
8.
Take-up reel deflector
9.
Take-up reel motor
10.
Take-up reel cable and sensor housing unit
11.
Take-up reel sensor
12.
Take-up reel spindle hub
13.
Rear view 60–in printer
Introduction
Quick Reference Guide holder
1.
Hard power switch and power-cord plug in
2.
Sockets for communication cables and optional accessories
3.
Take-up reel motor
NOTE: The take-up reel is a standard feature on the HP Designjet Z6100 60–in Printer. It is an
optional accessory on the HP Designjet Z6100 42–in Printer. See
Accessories on page 146.
The printer's main components 7
Introduction
The front panel
Take-up reel spindle lever
1.
Manual winding buttons
2.
Wind-direction switch
3.
Your printer's front panel is located on the front of the printer, on the right-hand side. Use if for the following
functions:
Use it to perform certain operations, such as loading and unloading paper.
●
View up-to-date information about the status of the printer, the ink cartridges, the printheads, the
●
maintenance cartridge, the paper, the print jobs, and other parts and processes.
Get guidance in using the printer.
●
See warning and error messages, when appropriate.
●
Use it to change the values of printer settings and the operation of the printer. However, settings in
●
the Embedded Web Server or in the driver override changes made on the front panel.
8Chapter 1 Introduction
The front panel has the following components:
The display area, shows information, icons, and menus.
1.
The Power button turns the printer on and off. If the printer is in sleep mode, this button will wake it
2.
up. (This is different from the hard power switch on the back of the printer. See
and off on page 21.)
The Power light is off when the printer is off. This light is amber when the printer is in sleep mode,
3.
green when the printer is on, green and flashing when the printer is in transition between off and
on.
The Form Feed and Cut button normally advances and cuts the roll. Here is a list of its other functions:
4.
If the printer is waiting for more pages to be nested, this button cancels the waiting time and
●
prints the available pages immediately.
If the printer is drying the ink after printing, this button cancels the waiting time and releases
●
the page immediately.
If the take-up reel is enabled, this button advances the paper 10 cm (3.9 inches), but does not
●
cut the paper.
The Reset button restarts the printer (as if it were switched off and switched on again). You will need
5.
a non-conductive implement with a narrow tip to operate the Reset button.
The Cancel button cancels the current operation. It is often used to stop the current print job.
6.
Turn the printer on
Introduction
The Status light is off when the printer is not ready to print: the printer is either off, or in sleep mode.
7.
The Status light is green when the printer is ready and idle, green and flashing when the printer is
busy, amber when a serious internal error has occurred, and amber and flashing when the printer
is awaiting human attention.
The Up button moves to the previous item in a list, or increases a numerical value.
8.
The OK button is used to select the item that is currently highlighted.
9.
The Back button is used to return to the previous menu. If you press it repeatedly, or hold it down,
10.
you return to the main menu.
The Down button moves to the next item in a list, or decreases a numerical value.
11.
To highlight an item on the front panel, press the Up or Down button until the item is highlighted.
To select an item on the front panel, first highlight it and then press the OK button.
The four front-panel icons are all found on the main menu. If you need to select or highlight an icon, and
you do not see the icons in the front panel, press the Back button until you can see them.
Sometimes this guide shows a series of front panel items like this: Item1 > Item2 > Item3. A construction
you
like this indicates that
You will find information about specific uses of the front panel throughout this guide.
should select Item1, select Item2, and then select Item3.
Printer software
The following software is provided with your printer:
HP-GL/2 printer driver for Windows operating systems
●
PostScript© printer driver for Windows and Mac OS operating systems
●
NOTE: The PostScript drivers are only available with HP Designjet PostScript printers.
The printer's main components 9
Introduction
The Embedded Web Server's main components
Main tab
HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS). See
●
(Windows) and HP Printer Utility (Mac OS) main features on page 11.
NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer
Care, it cannot be installed on computers that are running that version of Windows.
The Embedded Web Server, which runs in the printer and enables you to use a Web browser on
●
any computer to check the ink levels and the printer status. See
Server on page 23.
The Embedded Web Server is a Web server running inside the printer. Users can obtain printer
information, manage settings and profiles, and troubleshoot problems through the Embedded Web Server.
It also allows service engineers to retrieve internal information that helps diagnose printer problems.
Access the Embedded Web Server remotely by using an ordinary Web browser running on any computer.
Its features and functionality are organized within three tabs. Buttons near the top of each tabs page
provide access to online help and supplies reordering.
The Main tab provides information about the following items:
The HP Easy Printer Care
Access the Embedded Web
Print jobs and managing the print queue
●
Supplies status
●
Paper and ink usage and accounting
●
PANTONE©* emulation
●
Setup tab
The Setup tab includes options to complete these tasks:
Define printer, network and security settings
●
Send accounting reports and notifications of warnings and errors through email
●
Update firmware
●
Upload paper profiles
●
Set the date and time
●
Support tab
The Support tab contains options to complete these funtions:
Use the Embedded Web Server Print Quality Troubleshooting wizard to help resolve some of the
●
most common print quality issues
Browse helpful information from a variety of sources
●
Access HP Designjet links for technical support with your printer, driver and accessories
●
Access service support pages that show current and historical data on the usage of your printer
●
Troubleshoot image-quality
●
10 Chapter 1 Introduction
The driver's main features
The HP-GL/2 driver is your main printer driver. The following are its main features:
Access to the HP Knowledge Center, which includes illustrated, step-by-step guides for the most
●
common printing environments
A crop-lines option to indicate where the paper should be cut to achieve an appropriate paper size
●
A wide variety of printing options
●
Color-adjustment options
●
The HP Easy Printer Care (Windows) and HP Printer
Utility (Mac OS) main features
The HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS) provide an easy-to-use interface that
allows the user to manage and access various printer features and functionality.
Manage the printer, including single-point color control with the HP Color Center.
●
Gain access to the online HP Knowledge Center.
●
View the status of the ink cartridges, the printheads and the paper.
●
Manage, install, and create International Color Consortium (ICC) profiles (available with PostScript
●
printers only).
Introduction
Access and use embedded profiles (available with PostScript printers only).
●
Update the printer's firmware. See
●
Calibrate the printer and display.
●
Change various printer settings (on the Settings tab).
●
Configure network settings
●
NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer Care, it
cannot be installed on computers that are running that version of Windows.
Update the printer firmware on page 141.
The driver's main features 11
2
Connectivity
Connectivity and software
instructions
Install the driver
●
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer software (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
●
12 Chapter 2 Connectivity and software instructions
Install the driver
This information guides you through the driver installation process. The instructions for installing the driver
are specific to your computer operating system and the method by which you choose to connect the
computer to the printer. When you install the driver, the HP Easy Printer Care (Windows) or HP Printer
Utility (Mac OS), and the HP Color Center software are also installed.
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Gigabit Ethernet Fast; varies according to
network traffic
Jetdirect print server
(optional accessory)
USB 2.0 (optional
accessory)
Moderate; varies
according to network
traffic
Very fast Short (5 m=16 ft)
Long (100 m=328 ft) Requires extra equipment (switches)
Long (100 m=328 ft) Requires extra equipment (switches)
NOTE: The speed of any network connection depends on all the components that are used in
the network, which can include network interface cards, hubs, routers, switches, and cables. If any
one of these components cannot operate at high speed, you will have a low-speed connection. The
speed of your network connection can also be affected by the total amount of traffic from other
devices on the network.
Connect to a network (Windows)
Before you begin, check your equipment:
The printer should be set up and turned on.
●
Provides additional features
See
http://www.hp.com/go/jetdirect/ for
more details
Connectivity
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be turned on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer:
Make a note of the IP address on the status screen on the printer's front panel (192.168.1.1 in this
1.
example):
Insert the HP Start-Up Kit CD/DVD into your computer. If the CD/DVD does not start automatically,
2.
run the START.EXE program in the root folder of the CD/DVD.
Install the driver 13
Connectivity
Connect directly to a computer (Windows)
3. Click Install.
NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer
Care, it cannot be installed on computers that are running that version of Windows.
Follow the onscreen instructions to install the driver and set up the printer. The following notes help
4.
you to understand the screens and make appropriate choices.
●
When asked how the printer is connected, select Wired networking.
The configuration program looks for printers that are connected to your network. When the
●
search is complete, a list of printers appears. Identify your printer by its Internet Protocol (IP)
address and select it from the list.
The configuration program analyzes the network and the printer. The program detects the
●
network settings and suggests the settings to use when configuring the printer. It is not normally
necessary to change any of these settings, but you can do so if you want to.
If your computer fails to find any printers on the network, the Printer Not Found window appears,
which helps you to find your printer. If you are using a firewall, you might have to disable it temporarily
in order to find the printer. You also have the options of searching for the printer by its Uniform Resource
Locator (URL), IP address, or media access control (MAC) address.
If you have an HP High speed USB 2.0 card (available as an optional accessory and supported under
Windows 2000, XP, and 2003 Server), you can connect your printer directly to a computer without going
through a network. See
TIP: A universal serial bus (USB) connection might be faster than a network connection, but
because the cable is limited in length, the printer is more difficult to share.
Do not connect the computer to the printer yet. First install the printer driver software on the computer.
1.
Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive. If the CD/DVD does not start
2.
automatically, run the START.EXE program in the root folder of the CD/DVD.
3. Click Install.
NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer
Care, it cannot be installed on computers that are running that version of Windows.
Follow the onscreen instructions to install the driver and set up the printer. The following notes help
4.
you to understand the screens and make appropriate choices.
●
When asked how the printer is connected, select Connected directly to this computer.
If you would like to share the printer with other people that are connected to your network, click
●
the Printer Properties button in the Ready to Install window, and then click the
Sharing tab and type the name under which the printer will be shared.
Accessories on page 146.
When prompted to do so, connect your computer to the printer with a certified USB cable. Make
●
sure that the printer is turned on.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only
cables that are certified by the USB Implementor's Forum (
be used with this printer.
14 Chapter 2 Connectivity and software instructions
http://www.usb.org/) should
Uninstall the printer software (Windows)
Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive. If the CD/DVD does not start
1.
automatically, run the START.EXE program in the root folder of the CD/DVD.
2. Click Uninstall, and follow the onscreen instructions to uninstall the printer software.
Connect to a network (Mac OS)
You can connect your printer to a network under Mac OS X by using the following methods:
Bonjour or Rendezvous
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and turned on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be turned on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer.
Bonjour or Rendezvous connection
1.
On the front panel, and select the
Ethernet > View configuration. Note the multicast Domain Name System (mDNS) service name
of your printer.
Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive.
2.
Click the CD icon on your desktop.
3.
icon, and then select Connectivity Menu > Gigabit
Connectivity
4. Click the Mac OS X HP Designjet Installer icon.
5. Follow the onscreen instructions. HP recommends that you use the Easy Install option.
The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
Uninstall the printer software (Windows) 15
Connectivity
When the software has been installed, the HP Printer Setup Assistant starts automatically to help you
6.
set up a connection to your printer. Follow the onscreen instructions.
When you reach the Select Printer screen, look for your printer's mDNS service name (which you
7.
noted in step 1) in the Printer Name column.
If you find the correct printer name, scroll sideways to see the Connection Type column, and
●
make sure that it shows Bonjour/Rendezvous. Highlight that line. If you do not immediately
see the printer name, continue searching farther down the list.
●
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check
the box My printer is not in the list
Click Continue.
Continue following the onscreen instructions. When you reach the Printer Queue Created screen,
8.
click Quit to exit, or click Create New Queue if you want to connect another printer to the
network.
When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
9.
If the printer driver is already installed, the HP Printer Setup Assistant can be run separately from the CD.
TCP/IP connection
1.
On the front panel, and highlight the
Note the URL of your printer (http://xxxx11 in this example).
Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive.
2.
icon. The status screen appears.
16 Chapter 2 Connectivity and software instructions
Click the CD/DVD icon on your desktop.
3.
4. Click the Mac OS X HP Designjet Installer icon.
5. Follow the onscreen instructions. HP recommends that you use the Easy Install option.
The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
When the software has been installed, the HP Printer Setup Assistant starts automatically to help you
6.
set up a connection to your printer. Follow the onscreen instructions.
When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1) in
7.
the Printer Name column.
If you find the correct printer name, scroll sideways to see the Connection Type column, and
●
make sure that it shows Bonjour/Rendezvous. Highlight that line. If you do not immediately
see the printer name, continue searching farther down the list.
●
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check
the box My printer is not in the list
Click Continue.
Continue following the onscreen instructions. When you reach the Printer Queue Created screen,
8.
click Quit to exit, or click Create New Queue if you want to connect another printer to the
network.
When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
9.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the CD.
Connectivity
Connect directly to a computer (Mac OS)
If you have an HP High speed USB 2.0 card (available as an optional accessory), you can connect your
printer directly to a computer without going through a network. See
Make sure that the printer is either turned off, or disconnected from the computer.
1.
Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive.
2.
Connect directly to a computer (Mac OS) 17
Accessories on page 146.
Connectivity
Click the CD/DVD icon on your desktop.
3.
4. Click the Mac OS X HP Designjet Installer icon.
5. Follow the onscreen instructions. HP recommends that you use the Easy Install option.
The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
When the software has been installed, the HP Printer Setup Assistant starts automatically to help you
6.
set up a connection to your printer.
Make sure that the printer is turned on and connected to the computer with a certified USB cable.
7.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
printer.
8. In the HP Printer Setup Assistant, click Continue.
In the list of printers that appears, select the entry that uses the connection type USB, and click
9.
Continue.
The following screen shows information about your printer's installation, and the name of the printer
10.
can be modified. Make any changes you want to make, and click Continue.
11. Your printer is now connected. On the Printer Queue Created screen, click Quit to exit, or click
Create New Queue if you want to connect another printer.
When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
12.
If the printer driver is already installed, run the HP Printer Setup Assistant can be run at any time from the
CD.
Share the printer
NOTE: Printer sharing between users is supported under Mac OS X V10.2 and later.
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
http://www.usb.org/) should be used with this
Double-click the System Preferences icon on the Dock menu bar on your desktop.
1.
2. Enable printer sharing by clicking Sharing > Services > Printer Sharing.
Your printer now automatically appears in the list of shared printers that is available on any other
3.
computer that is running Mac OS and connected to your local network.
18 Chapter 2 Connectivity and software instructions
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