HP Designjet T770, Designjet T1200 User's Guide
HP Designjet T770 and T1200 printer
series
Using your printer
© 2009 Hewlett-Packard Development
Company, L.P.
2nd edition
Legal notices
The information contained herein is subject
to change without notice.
The only warranties for HP Products and
services are set forth in the express
warranty statement accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
USB 2.0 high-speed certified.
Trademarks
Adobe®, Acrobat®, Adobe Photoshop®
and Adobe® PostScript® 3™ are
trademarks of Adobe Systems
Incorporated.
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trademark of Corel Corporation or Corel
Corporation Limited.
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mark are registered U.S. trademarks.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
PANTONE® is Pantone, Inc.'s checkstandard trademark for color.
Table of contents
1 Introduction ..................................................................................................................................................... 1
Safety precautions ................................................................................................................................ 2
HP Start-Up Kit ..................................................................................................................................... 2
Using this guide .................................................................................................................................... 2
Printer models ...................................................................................................................................... 4
The printer's main features ................................................................................................................... 4
The printer's main components ............................................................................................................ 5
The front panel ..................................................................................................................................... 8
Printer software .................................................................................................................................... 9
The printer's internal prints ................................................................................................................. 10
2 Installing the software .................................................................................................................................. 11
Choose which connection method to use ........................................................................................... 12
Connect to a network (Windows) ....................................................................................................... 12
Connect directly to a computer (Windows) ......................................................................................... 12
Uninstall the printer software (Windows) ............................................................................................ 13
Connect to a network (Mac OS) ......................................................................................................... 14
Connect directly to a computer (Mac OS) .......................................................................................... 17
Uninstall the printer software (Mac OS) ............................................................................................. 18
3 Setting up the printer .................................................................................................................................... 20
Introduction ......................................................................................................................................... 21
Paper suitability options (T1200 series only) ...................................................................................... 21
Turn nesting on and off (T1200 series only) ....................................................................................... 22
Turn usage information on and off ..................................................................................................... 23
Turn alerts on and off ......................................................................................................................... 23
Control access to the printer .............................................................................................................. 24
Require account ID (T1200 series only) ............................................................................................. 24
Set Windows driver preferences ........................................................................................................ 24
4 Personalizing the printer .............................................................................................................................. 25
Turn the printer on and off .................................................................................................................. 26
Change the language of the front-panel display ................................................................................. 27
Access the HP Utility .......................................................................................................................... 27
Access the Embedded Web Server ................................................................................................... 27
Change the language of the HP Utility ............................................................................................... 28
Change the language of the Embedded Web Server ......................................................................... 28
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Change the sleep mode setting .......................................................................................................... 28
Turn the buzzer on and off ................................................................................................................. 28
Change the front-panel display contrast ............................................................................................. 29
Change the units of measurement ..................................................................................................... 29
Configure network settings ................................................................................................................. 29
Change the graphic language setting ................................................................................................. 30
5 Paper handling .............................................................................................................................................. 31
General advice ................................................................................................................................... 32
Load a roll onto the spindle ................................................................................................................ 33
Load a roll into the printer ................................................................................................................... 34
Unload a roll ....................................................................................................................................... 38
Load a single sheet ............................................................................................................................ 39
Unload a single sheet ......................................................................................................................... 41
View information about the paper ....................................................................................................... 42
Paper presets ..................................................................................................................................... 43
Printing paper info .............................................................................................................................. 43
Move the paper .................................................................................................................................. 43
Maintain paper .................................................................................................................................... 44
Change the drying time ...................................................................................................................... 44
Turn the automatic cutter on and off .................................................................................................. 45
Feed and cut the paper ...................................................................................................................... 45
6 Working with two rolls (T1200 series only) ................................................................................................ 46
The uses of a multiroll printer ............................................................................................................. 47
How the printer allocates jobs to paper rolls ...................................................................................... 47
7 Printing .......................................................................................................................................................... 49
Create a print job ................................................................................................................................ 50
Select print quality .............................................................................................................................. 51
Select paper size ................................................................................................................................ 51
Select margins options ....................................................................................................................... 52
Print with shortcuts ............................................................................................................................. 53
Print on loaded paper ......................................................................................................................... 54
Rescale a print ................................................................................................................................... 55
Change the treatment of overlapping lines ......................................................................................... 55
Preview a print .................................................................................................................................... 56
Print a draft ......................................................................................................................................... 56
High-quality printing ............................................................................................................................ 57
Print in gray shades ............................................................................................................................ 58
Print with no margins (T1200 series only) .......................................................................................... 58
Print with crop lines (T1200 series only) ............................................................................................ 59
Reprint last printed job ....................................................................................................................... 60
Use paper economically ..................................................................................................................... 60
Nest jobs to save roll paper (T1200 series only) ................................................................................ 60
Use ink economically .......................................................................................................................... 62
iv ENWW
Roll protection (T1200 series only) ..................................................................................................... 62
Unattended printing/overnight printing (T1200 series only) ................................................................ 63
8 Color management ....................................................................................................................................... 65
Introduction ......................................................................................................................................... 66
How colors are represented ............................................................................................................... 66
A summary of the color management process ................................................................................... 66
Color calibration ................................................................................................................................. 66
Color management from printer drivers .............................................................................................. 68
Color management from printer drivers (PostScript printers) ............................................................. 71
Color management from the Embedded Web Server (T1200 series only) ........................................ 73
Color management from the front panel ............................................................................................. 75
9 Practical printing examples ......................................................................................................................... 77
Print a draft for revision with the correct scale ................................................................................... 78
Print a project ..................................................................................................................................... 80
Print a presentation ............................................................................................................................ 90
Print and scale from Microsoft Office ................................................................................................. 97
10 Job queue management ........................................................................................................................... 103
Introduction ....................................................................................................................................... 104
Job queue page (T1200 series only) ................................................................................................ 104
Job preview (T1200 series only) ...................................................................................................... 105
Turn off the job queue (T770 HD and T1200 series only) ................................................................ 105
Select when to print a job in the queue (T770 HD and T1200 series only) ...................................... 105
Identify a job in the queue (T770 HD and T1200 series only) .......................................................... 106
Prioritize a job in the queue (T770 HD and T1200 series only) ........................................................ 106
Delete a job from the queue (T770 HD and T1200 series only) ....................................................... 106
Reprint or copy a job in the queue (T770 HD and T1200 series only) ............................................. 107
Job status messages (T770 HD and T1200 series only) ................................................................. 107
11 Retrieving printer usage information ...................................................................................................... 109
Get printer accounting information ................................................................................................... 110
Check printer usage statistics .......................................................................................................... 110
Check ink and paper usage for a job ................................................................................................ 110
12 Handling ink cartridges and printheads ................................................................................................. 112
About the ink cartridges .................................................................................................................... 113
Check the ink cartridges status ........................................................................................................ 113
Remove an ink cartridge .................................................................................................................. 113
Insert an ink cartridge ....................................................................................................................... 115
About the printheads ........................................................................................................................ 116
Check the printhead status ............................................................................................................... 116
Remove a printhead ......................................................................................................................... 117
Insert a printhead ............................................................................................................................. 120
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13 Maintaining the printer ............................................................................................................................. 123
Check printer status ......................................................................................................................... 124
Clean the exterior of the printer ........................................................................................................ 124
Maintain the ink cartridges ............................................................................................................... 124
Move or store the printer .................................................................................................................. 124
Update the firmware ......................................................................................................................... 125
Update the software ......................................................................................................................... 126
Printer maintenance kits ................................................................................................................... 126
Secure Disk Erase ............................................................................................................................ 126
14 Accessories ............................................................................................................................................... 128
How to order supplies and accessories ............................................................................................ 129
Introduction to the accessories ......................................................................................................... 133
15 Troubleshooting paper issues ................................................................................................................. 135
The paper cannot be loaded successfully ........................................................................................ 136
The paper type is not in the driver .................................................................................................... 137
The printer printed on the wrong paper type .................................................................................... 139
An “on hold for paper” message (T1200 series only) ....................................................................... 139
The roll paper will not advance ......................................................................................................... 140
The paper has jammed .................................................................................................................... 141
A strip stays on the output tray and generates jams ........................................................................ 143
The printer displays out of paper when paper is available ............................................................... 144
Prints do not fall neatly into the basket ............................................................................................. 144
The sheet stays in the printer when the print has been completed .................................................. 144
The paper is cut when the print has been completed ....................................................................... 144
The cutter does not cut well ............................................................................................................. 144
The roll is loose on the spindle ......................................................................................................... 144
Recalibrate the paper advance ........................................................................................................ 145
16 Troubleshooting print-quality issues ...................................................................................................... 147
General advice ................................................................................................................................. 148
Print quality troubleshooting wizard .................................................................................................. 148
Horizontal lines across the image (banding) .................................................................................... 149
Lines are too thick, too thin or missing ............................................................................................. 150
Lines appear stepped or jagged ....................................................................................................... 150
Lines print double or in the wrong colors .......................................................................................... 151
Lines are discontinuous .................................................................................................................... 152
Lines are blurred .............................................................................................................................. 152
Line lengths are inaccurate .............................................................................................................. 153
The whole image is blurry or grainy ................................................................................................. 153
The paper is not flat .......................................................................................................................... 154
The print is scuffed or scratched ...................................................................................................... 154
Ink marks on the paper ..................................................................................................................... 155
Black ink comes off when you touch the print .................................................................................. 156
Edges of objects are stepped or not sharp ....................................................................................... 156
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Edges of objects are darker than expected ...................................................................................... 156
Horizontal lines at the end of a cut sheet print ................................................................................. 156
Vertical lines of different colors ........................................................................................................ 157
White spots on the print .................................................................................................................... 157
Colors are inaccurate ....................................................................................................................... 157
Colors are fading .............................................................................................................................. 158
The image is incomplete (clipped at the bottom) .............................................................................. 158
The image is clipped ........................................................................................................................ 158
Some objects are missing from the printed image ........................................................................... 159
A PDF file is clipped or objects are missing ..................................................................................... 160
The Image Diagnostics Print ............................................................................................................ 160
If you still have a problem ................................................................................................................. 162
17 Troubleshooting ink cartridge and printhead issues ............................................................................ 163
Cannot insert an ink cartridge .......................................................................................................... 164
Ink cartridge status messages .......................................................................................................... 164
Cannot insert a printhead ................................................................................................................. 164
The front-panel display recommends reseating or replacing a printhead ........................................ 164
Clean the printheads ........................................................................................................................ 165
Clean the printhead drop detector .................................................................................................... 165
Align the printheads .......................................................................................................................... 168
Printhead status messages .............................................................................................................. 170
18 Troubleshooting general printer issues ................................................................................................. 171
The printer will not start .................................................................................................................... 172
The printer does not print ................................................................................................................. 172
The printer seems slow .................................................................................................................... 173
Communication failures between computer and printer ................................................................... 173
Cannot access the HP Utility ............................................................................................................ 174
Cannot access the Embedded Web Server ..................................................................................... 174
Automatic file system check ............................................................................................................. 174
An AutoCAD 2000 memory allocation error ..................................................................................... 175
No output when printing from Microsoft Visio 2003 .......................................................................... 175
Unavailable driver features when printing from QuarkXpress .......................................................... 175
Printer alerts ..................................................................................................................................... 176
19 Front-panel error messages .................................................................................................................... 177
20 HP Customer Care .................................................................................................................................... 179
Introduction ....................................................................................................................................... 180
HP Professional Services ................................................................................................................. 180
HP Instant Support ........................................................................................................................... 181
HP Proactive Support ....................................................................................................................... 181
Contact HP Support ......................................................................................................................... 182
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21 Printer specifications ............................................................................................................................... 183
Functional specifications .................................................................................................................. 184
Physical specifications ..................................................................................................................... 185
Memory specifications ...................................................................................................................... 185
Power specifications ......................................................................................................................... 185
Ecological specifications .................................................................................................................. 186
Environmental specifications ............................................................................................................ 186
Acoustic specifications ..................................................................................................................... 186
Glossary ........................................................................................................................................................... 187
Index ................................................................................................................................................................. 189
viii ENWW
1Introduction
Safety precautions
●
HP Start-Up Kit
●
Using this guide
●
●
Printer models
The printer's main features
●
The printer's main components
●
The front panel
●
Printer software
●
Introduction
The printer's internal prints
●
ENWW 1
Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
● Use the power supply voltage specified on the nameplate. Avoid overloading the printer's
electrical outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock,
●
fire and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
●
for service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the
●
power cord. A damaged power cord has risk of fire and electric shock. Replace a damaged
power cord with an HP-approved power cord.
● Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts
of the printer. Doing so may cause fire, electric shock or other serious hazards.
Turn off the printer and unplug the power cable from the power outlet in any of the following
●
cases:
When placing your hands inside the printer
◦
If there is smoke or an unusual smell coming from the printer
◦
Contact HP Support on page 182.
◦ If the printer is making an unusual noise not heard during normal operation
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
◦
parts of the printer
◦ During a thunderstorm
During a power failure
◦
HP Start-Up Kit
The HP Start-Up Kit is the CD that comes with your printer; it contains the printer's software and
documentation.
Using this guide
This guide can be downloaded from the HP Knowledge Center (see Knowledge Center
on page 180).
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 11
●
Setting up the printer on page 20
●
Personalizing the printer on page 25
●
2 Chapter 1 Introduction ENWW
Paper handling on page 31
●
Working with two rolls (T1200 series only) on page 46
●
Printing on page 49
●
Color management on page 65
●
Practical printing examples on page 77
●
Job queue management on page 103
●
Retrieving printer usage information on page 109
●
Handling ink cartridges and printheads on page 112
●
Maintaining the printer on page 123
●
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following
topics.
Troubleshooting paper issues on page 135
●
Troubleshooting print-quality issues on page 147
●
Introduction
Troubleshooting ink cartridge and printhead issues on page 163
●
Troubleshooting general printer issues on page 171
●
Front-panel error messages on page 177
●
Accessories, support and specifications
These chapters, Accessories on page 128, HP Customer Care on page 179 and Printer
specifications on page 183, contain reference information, including customer care, the printer
specifications and part numbers for paper types, ink supplies and accessories.
Glossary
The Glossary on page 187 contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent
the printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal
injury or damage to the product.
ENWW Using this guide 3
Introduction
Printer models
The printer's main features
This guide covers the following printer models, normally referring to them by their short names for
brevity.
Full name Short name
HP Designjet T770 T770
HP Designjet T770 with PS Upgrade T770 PS
HP Designjet T770 with Hard Disk T770 HD
HP Designjet T770 with Hard Disk and PS Upgrade T770 HD PS
HP Designjet T1200 T1200
HP Designjet T1200 PostScript® T1200 PS
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 610 mm
(24 in) or 1118 mm (44 in) wide. Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the Best
●
print-quality option, the Maximum Detail option and photo paper
The HP Utility, see
●
including:
Job management, see
◦
Printer calibration
◦
Access to the online HP Knowledge Center (see
◦
Paper flexibility and automatic easy load, see
●
presets accessible from the front panel and the HP Utility
Handles cut-sheet and roll paper
●
Six-ink system
●
● Accurate and consistent color reproduction with automatic color calibration
Color emulations, see
●
Economode for printing economically
●
● Two rolls loaded at once provide fast and easy switching between different rolls, or long runs of
unattended printing (T1200 series only)
High productivity features such as job previewing and nesting using the HP Utility or the printer's
●
Embedded Web Server (T1200 series only)
Access the HP Utility on page 27, provides an easy-to-use interface
Job queue management on page 103
Knowledge Center on page 180)
Paper handling on page 31, with information and
Printer emulation on page 68
Ink and paper usage information available from the Embedded Web Server, see
●
Embedded Web Server on page 27
4 Chapter 1 Introduction ENWW
Access the
The printer's main components
The following front and rear views of the 1118mm (44 in) printer illustrate the main components. The
610 mm (24 in) printer (not shown) has the same components in a narrower body.
Front view
1. Ink cartridge
2. Ink cartridge slots
3. Blue lever
Introduction
4. Window
5. Front panel
6. Printhead carriage
7. Printhead
8. Output tray
9. Paper alignment lines
10. Basket
ENWW The printer's main components 5
Introduction
Rear view
HP Designjet T1200 series HP Designjet T770 series
1. Roll cover
2. Communication ports
3. Power switch
4. Power socket
5. Spindle
6. Spindle stop
7. Paper roll
8. Quick Reference Guide holder
6 Chapter 1 Introduction ENWW
Communication ports
1. USB 2.0 port, to connect a computer
2. Ethernet port, to connect to a network
3. Diagnostic LEDs, to be used by service engineers
4. USB 2.0 host port, to connect an accessory
The wall spacers
If you place the printer with its back against a wall, lower the two wall spacers at the rear of the printer
to ensure that the rear of the printer is a minimum distance from the wall. Otherwise, you may
experience paper advance problems.
Introduction
ENWW The printer's main components 7
Introduction
The front panel
Your printer's front panel is located on the front of the printer, in the center. It has the following
important functions:
● Assists you in troubleshooting issues
Is used to perform certain procedures, such as cutting and unloading paper
●
Displays helpful animations to guide you through procedures
●
Displays up-to-date information about the status of the printer such as, the ink cartridges, the
●
printheads, the paper and the print jobs
Displays warning and error messages, when appropriate, along with audio alerts to call attention
●
to a warning or message
Can be used to change the values of printer settings and thus change the operation of the
●
printer. However, settings in the front panel are overridden by settings in the printer drivers, see
Installing the software on page 11
HP Designjet T1200 series HP Designjet T770 series
The front panel has the following components, starting with the four direct-access keys:
1. View ink levels key: see
2. View information key. By pressing this key repeatedly, you can see information about all loaded
papers (roll 1, roll 2, sheet) and about the printer's connection to the computer. See
information about the paper on page 42.
3. Pause printing key (T1200 series) pauses printing after finishing the current page. Press the key
again to restart printing. This can be useful, for instance, when you want to change or load a roll.
Unload paper key (T770 series) unloads the currently-loaded paper (roll or sheet).
4. Form feed and cut key: see
5. Front-panel display - Displays errors, warnings and information on using your printer.
6. Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
7. Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
8. Down key - To go down in a menu or option, or to decrease a value, for example when
configuring the front-panel display contrast or the IP address.
Check the ink cartridges status on page 113.
View
Feed and cut the paper on page 45.
8 Chapter 1 Introduction ENWW
9. Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the
power key light is off the printer is off. If the power key light is blinking green, the printer is
starting up. If the power key light is green on, the printer is on. If the power key light is amber on,
the printer is in standby. If the power key light is blinking amber, the printer needs attention.
10. Cancel key - To abort a procedure or interaction.
11. Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
12. OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option. If the status screen is displayed, this key takes
you to the main menu.
13. Status light - Indicates the printer's status. If the Status light is solid green, the printer is ready. If
it is flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing
amber, the printer needs attention.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
The HP-GL/2 and HP RTL driver for Windows
●
Introduction
The PCL3 raster driver for Mac OS (T770 and T1200)
●
The PostScript drivers for Windows and Mac OS (T770 PS and T1200 PS)
●
The HP Utility, see
●
◦ Manage the printer including color with the HP Color Center
View the status of the ink cartridges, the printheads and the paper
◦
Access the HP Knowledge Center, see
◦
Update the printer's firmware, see
◦
Perform calibrations and troubleshooting
◦
Manage the job queue, see
◦
View job accounting information, see
◦
Change various printer settings (in the Settings tab) (T1200 series only)
◦
The Embedded Web Server runs in the printer and enables you to use a Web browser on any
●
computer to check ink levels and printer status, see
on page 27.
Access the HP Utility on page 27, allows you to:
Knowledge Center on page 180
Update the firmware on page 125
Job queue management on page 103
Retrieving printer usage information on page 109
Access the Embedded Web Server
ENWW Printer software 9
Introduction
The printer's internal prints
The internal prints give various kinds of information about your printer. They can be requested from
the front panel without using a computer.
Before requesting any internal print, check that the printer and the paper are ready for printing.
The print will be made on the active roll. To change the active roll, select the Paper menu icon
●
, then Select active roll.
The loaded paper should be at least A3 landscape—420 mm (16.53in) wide—otherwise the print
●
may be clipped.
The front panel should be displaying the Ready message.
●
To print any internal print, select the Internal Prints menu icon
want. The following internal prints are available.
Demo prints: show some of the capabilities of the printer
●
Print drawing demo
◦
Print rendering demo
◦
Print GIS map
◦
Menu map: shows details of all the front-panel display menus
●
Configuration: shows all the current front-panel display settings
●
Usage report: shows estimates of the total number of prints, number of prints by paper type,
●
number of prints by print-quality option and total amount of ink used per color (the accuracy of
these estimates is not guaranteed) (T770 HD and T1200 series only)
HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette
●
Service information: provides information needed by service engineers
●
PostScript font list: shows PostScript fonts available (PostScript printers only)
●
, then select the internal print you
10 Chapter 1 Introduction ENWW
2 Installing the software
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
●
Uninstall the printer software (Windows)
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
●
Software installation
ENWW 11
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Ethernet Very fast; varies
Jetdirect print server
Software installation
(optional accessory)
USB 2.0 Very fast Short: 5 m (16 ft) A certified USB 2.0 cable is necessary for
NOTE: The speed of any network connection depends on all components used in the network,
which can include network interface cards, hubs, routers, switches and cables. If any one of these
components cannot operate at high speed, you will have a low-speed connection. The speed of your
network connection can also be affected by the total amount of traffic from other devices on the
network.
Connect to a network (Windows)
Before you begin, check your equipment:
The printer should be set up and on.
●
according to network
traffic
Moderate; varies
according to network
traffic
Long: 100 m (328 ft) Requires extra equipment (switches)
Long: 100 m (328 ft) Requires extra equipment (switches)
Provides additional features
See
http://www.hp.com/go/jetdirect/ for
more details
reliable communication.
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer:
1. Make a note of the printer's IP address from the front panel (see
Server on page 27).
2. Insert the HP Start-Up Kit CD into your computer. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
3. Press the Express Network Install button, and choose your printer from the list of networked
printers that appears, identifying it by its IP address if necessary. The printer drivers and the HP
Utility are installed.
If your computer fails to find any printers on the network, the Printer Not Found window is displayed,
which helps you to try to find your printer. If you have a firewall in operation; you may have to disable
it temporarily in order to find the printer. You also have the options of searching for the printer by its
URL, IP address or MAC address.
Connect directly to a computer (Windows)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 port.
Access the Embedded Web
12 Chapter 2 Installing the software ENWW
TIP: A USB connection may be faster than a network connection, but the cable is limited in length
and it is more difficult to share the printer.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables certified
by the USB Implementor's Forum (
1. Do not connect the computer to the printer yet. You must first install the printer driver
software on the computer, as follows.
2. Insert the HP Start-Up Kit CD into your CD drive. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
3. Press the Custom Install button.
4. In some cases, you may see a message warning you that the installer would need to
communicate through the firewall in order to search the network for printers. As you have no
need to do this, you can check the box Continue installation without searching the network.
5. If you see a list of networked printers, select Help me find my printer (including network, USB
or parallel connected printers).
6. Select USB Cable.
NOTE: You can connect your printer and complete the installation later if you prefer. To do so,
check the box marked I want to connect my printer after completing the setup wizard.
7. When prompted to do so, connect your computer to the printer with a certified USB cable.
Ensure that the printer is turned on.
http://www.usb.org/) should be used with this printer.
Software installation
8. The printer drivers and the HP Utility are installed.
TIP: If you would like to share the printer with other people connected to your network, press the
Printer Properties button in the Ready to Install window, set Printer Name to the name under which
the printer will be shared, then set Shared to Yes.
Printer sharing considerations
The HP Utility must be installed on a computer before it can be used from that computer.
●
Any other users sharing your directly connected printer will be able to send print jobs, but will not
●
be able to receive information from the printer—which affects printer alerts, printer status
reports, paper management, printer administration and troubleshooting.
Any other users sharing your directly connected printer will be unable to use the printer's own
●
print preview facility, although the application's print preview will still be available. See
print on page 56.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Windows) on page 12.
Uninstall the printer software (Windows)
1. Insert the HP Start-Up Kit CD into your CD drive. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
Preview a
2. Press the Modify Installation button, and follow the instructions on your screen to uninstall the
printer software.
ENWW Uninstall the printer software (Windows) 13
Connect to a network (Mac OS)
You can connect your printer to a network under Mac OS X by using the following methods:
Bonjour/Rendezvous
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
Before you begin, check your equipment:
Software installation
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer.
Bonjour/Rendezvous connection
1.
Go to your printer's front panel and select the Connectivity menu icon
or Gigabit Ethernet > View configuration. Note the mDNS service name of your printer.
, then Fast Ethernet
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
14 Chapter 2 Installing the software ENWW
4. Open the Mac OS X HP Designjet Installer.
5. Follow the instructions on your screen.
6. The printer software is installed, including the printer driver and the HP Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
Software installation
8. When you reach the Select Printer screen, look for your printer's mDNS service name (which
you noted in step 1) in the Printer Name column.
If you find the right printer name, scroll sideways if necessary to see the Connection Type
●
column, and check that it shows Bonjour/Rendezvous. Then highlight that line. Otherwise,
continue searching further down the list.
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check
●
the box My printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
ENWW Connect to a network (Mac OS) 15
TCP/IP connection
1. Go to your printer's front panel and make a note of the printer's URL (see Access the Embedded
Web Server on page 27).
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
Software installation
4. Open the Mac OS X HP Designjet Installer.
5. Follow the instructions on your screen.
6. The printer software is installed, including the printer driver and the HP Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step
1) in the Printer Name column.
If you find the right printer name, scroll sideways if necessary to see the Connection Type
●
column, and check that it shows IP Printing. Then highlight that line. Otherwise, continue
searching further down the list.
If you cannot find your printer name with an IP Printing connection type, check the box My
●
printer is not in the list.
Click Continue.
16 Chapter 2 Installing the software ENWW
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
Connect directly to a computer (Mac OS)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 port.
1. Make sure the printer is either turned off, or disconnected from the computer.
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
Software installation
4. Open the Mac OS X HP Designjet Installer.
5. Follow the instructions on your screen.
6. The printer software is installed, including the printer driver and the HP Utility.
7. Make sure that the printer is turned on and connected to the computer with a certified USB
cable.
ENWW Connect directly to a computer (Mac OS) 17
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
8. Shortly afterwards, a print queue is created automatically for your printer.
Sharing the printer
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
http://www.usb.org/) should be used with this printer.
Software installation
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. Under Mac OS X 10.4, enable printer sharing by going to Sharing > Services > Printer
Sharing.
Under later versions of Mac OS X, go to Sharing, select Printer Sharing, and then check the
printer(s) that you want to share.
3. Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
Please bear in mind the following considerations.
Any other users wishing to share your printer must install the printer software on their own
●
computers.
Anyone sharing your directly connected printer will be able to send print jobs, but will not be able
●
to receive information from the printer—which affects printer alerts, printer status reports, paper
management, printer administration and troubleshooting.
The PCL3 (raster) driver can drive a shared printer between different versions of Mac OS, but
●
the PostScript driver does not support printer sharing between Mac OS X 10.4 and Mac OS X
10.5 or 10.6. It does support printer sharing between Mac OS X 10.5 and 10.6.
You may find that sharing your directly connected printer with other users will slow down your
●
computer unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Mac OS) on page 14.
Uninstall the printer software (Mac OS)
1. Insert the HP Start-Up Kit CD into your CD drive.
18 Chapter 2 Installing the software ENWW
2. Open the CD icon on your desktop.
3. Open the Mac OS X HP Designjet Uninstaller, and follow the instructions on your screen to
uninstall the printer software..
To delete the print queue:
Under Mac OS X 10.4 there are two alternative ways of deleting the print queue:
●
From the system preferences, select the Printing pane of the Print & Fax dialog. Select
◦
the name of the printer and click the – button.
From the Print Setup utility, select the name of the printer and click the Delete icon.
◦
Under Mac OS X 10.5 or 10.6: from the system preferences, select the Print & Fax dialog.
●
Select the name of the printer and click the – button.
Software installation
ENWW Uninstall the printer software (Mac OS) 19
3 Setting up the printer
Introduction
●
Paper suitability options (T1200 series only)
●
Turn nesting on and off (T1200 series only)
●
●
Turn usage information on and off
Turn alerts on and off
●
Control access to the printer
●
Administrator settings
Require account ID (T1200 series only)
●
Set Windows driver preferences
●
20 Chapter 3 Setting up the printer ENWW
Introduction
This chapter describes various printer settings that the printer administrator may wish to control as
soon as a new printer is assembled and ready for use.
Paper suitability options (T1200 series only)
Paper mismatch action
If the paper currently loaded in the printer is not suitable for a particular job, the printer can either put
the job on hold until some suitable paper is loaded, or it can ignore the problem and print the job on
the unsuitable paper. There are several ways in which the loaded paper may be considered
unsuitable:
The paper type is not as specified for the job
●
The paper source (roll 1, roll 2 or sheet) is not as specified for the job
●
The paper size is smaller than specified for the job
●
You can set the printer's behavior in such cases from the front panel.
●
Select the Setup menu icon
Print anyway if you want such jobs to print on whatever paper is loaded. This is the default
option.
●
Select the Setup menu icon
Put job on hold if you want such jobs to be put on hold. The printer will send an alert whenever
a job is put on hold.
When a job is put on hold for paper, it is kept in the printer queue until some suitable paper is loaded
(in which case, all jobs waiting for that paper type can be printed). Meanwhile, other jobs with different
requirements can continue printing.
Roll switching options
If two rolls are loaded, both of which are suitable for the job, the roll will be chosen according to your
preferences. These can be set from the front panel: select the Setup menu icon
preferences > Paper options > Roll switching options. There are three available options:
Minimize paper waste. If this option is chosen, the printer will choose the narrowest roll that
●
meets all the criteria, to avoid wasting paper due to trimming. This is the default option.
Minimize roll changes. If this option is chosen, the printer will choose the roll that is currently
●
active, to avoid wasting time with a roll switch. To change the active roll, select the Paper menu
icon
, then Select active roll.
, then Job management options > Paper mismatch action >
, then Job management options > Paper mismatch action >
Administrator settings
, then Printing
Use roll with less paper. If this option is chosen, the printer will choose the roll that has the
●
least paper.
NOTE: This option is effective only if you have enabled Printing paper info (see Printing
paper info on page 43). Otherwise, it has the same effect as Minimize paper waste.
ENWW Introduction 21
Turn nesting on and off (T1200 series only)
Nesting means automatically printing images or document pages side by side on the paper when
feasible, rather than one after the other. This is done to avoid wasting paper. See
roll paper (T1200 series only) on page 60.
Nest jobs to save
Administrator settings
To turn nesting on or off, you must first make sure that the job queue is enabled (see
queue (T770 HD and T1200 series only) on page 105) and the start of printing is set to After
Processing (see
on page 105). Then:
In the HP Utility for Windows: select Settings > Job Management > Nest.
●
● In the HP Utility for Mac OS: select Configuration > Printer Settings > Configure Printer
Settings > Job Management > Nest.
In the Embedded Web Server: select Setup > Printer settings > Job management > Nest.
●
●
Using the front panel: select the Setup menu icon
options > Enable nesting.
In each case, you will see the following options:
In order: pages are nested in the order in which they are sent to the printer. The nested pages
●
are printed as soon as one of three conditions is met:
The next page will not fit on the same row as the other pages already nested.
◦
No page has been sent to the printer during the specified wait time.
◦
The next page is incompatible with the pages already nested (see
◦
paper (T1200 series only) on page 60).
Select when to print a job in the queue (T770 HD and T1200 series only)
, then Job management > Nest
Nest jobs to save roll
Turn off the job
Optimized order: pages are not necessarily nested in the order in which they are sent to the
●
printer. When it receives an incompatible page, the printer holds it and waits for compatible
pages to complete the nest. The nested pages are printed as soon as one of three conditions is
met:
The next page will not fit on the same row as the other pages already nested.
◦
No page has been sent to the printer during the specified wait time.
◦
The incompatible-page queue is full. The printer can queue up to six incompatible pages
◦
while nesting compatible pages. If it receives a seventh incompatible page, the nest is
printed as it is.
Off: nesting is disabled. This is the default option.
●
The nesting wait time can be set at the front panel: Setup menu icon
options > Select wait time.
TIP: Optimized order uses the minimum amount of paper; however, it may take longer to print
because the printer waits for compatible pages to arrive.
, Job management > Nest
22 Chapter 3 Setting up the printer ENWW
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