HP Designjet T7100 User Manual
DESIGNJET T7100 and
T7100 Monochrome printer series
Using your printer
© 2010 Hewlett-Packard Development
Company, L.P.
1st edition
Legal notices
The information contained in this document
is subject to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing contained in other sections different
from the express warranty should be
construed as constituting an additional
warranty. HP shall not be liable for technical
and editorial errors or omissions contained
herein.
Trademarks
Adobe®, Acrobat®, Adobe Photoshop®,
and PostScript® are trademarks of Adobe
Systems Incorporated.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
PANTONE®* is *Pantone, Inc.'s checkstandard trademark for color.
Table of contents
1 Introduction ...................................................................................................................... 1
Safety precautions .................................................................................................................... 2
Product models ........................................................................................................................ 2
Using this guide ....................................................................................................................... 3
The printer’s main features ........................................................................................................ 4
The printer’s main components ................................................................................................... 4
The Embedded Web Server’s main components ........................................................................... 9
The HP Utility’s main features ................................................................................................... 10
The printer’s internal prints ...................................................................................................... 10
Turn the printer on and off ....................................................................................................... 11
2 Connectivity and software instructions ............................................................................ 12
Choose which connection method to use ................................................................................... 13
Connect to a network (Windows) ............................................................................................. 13
Connect directly to a computer (Windows) ................................................................................ 14
Uninstall the printer driver (Windows) ....................................................................................... 14
Connect to a network (Mac OS) ............................................................................................... 14
Connect directly to a computer (Mac OS) ................................................................................. 17
Uninstall the printer software (Mac OS) ..................................................................................... 18
3 Personalize the printer .................................................................................................... 20
Change the language of the front-panel display ......................................................................... 21
Access the HP Utility ............................................................................................................... 21
Access the Embedded Web Server ........................................................................................... 21
Change the language of the HP Utility ...................................................................................... 22
Change the language of the Embedded Web Server .................................................................. 22
Change the sleep mode setting ................................................................................................ 22
Turn the buzzer on and off ...................................................................................................... 22
Change the front-panel display contrast .................................................................................... 22
Change the units of measurement ............................................................................................. 23
Configure network settings ...................................................................................................... 23
Change the graphic language setting ....................................................................................... 24
Paper suitability options .......................................................................................................... 25
4 Handle the paper ........................................................................................................... 26
Overview .............................................................................................................................. 27
Load a roll into the printer ....................................................................................................... 30
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Unload a roll from the printer .................................................................................................. 34
View information about the paper ............................................................................................ 35
Perform paper advance calibration .......................................................................................... 35
Download paper presets ......................................................................................................... 37
Cancel the drying time ............................................................................................................ 37
Change the drying time .......................................................................................................... 37
Printing paper info ................................................................................................................. 38
Feed and cut the paper ........................................................................................................... 38
Store the paper ...................................................................................................................... 39
Order paper .......................................................................................................................... 39
5 Handle the ink system .................................................................................................... 44
Ink system components ............................................................................................................ 45
Ink system tips ....................................................................................................................... 47
Work with ink system components ............................................................................................ 48
Order ink supplies .................................................................................................................. 67
6 Use of multiple rolls ........................................................................................................ 69
The uses of a multiroll printer ................................................................................................... 70
How the printer allocates jobs to paper rolls .............................................................................. 70
7 Use of the stacker ........................................................................................................... 72
Install the stacker .................................................................................................................... 73
Uninstall the stacker ................................................................................................................ 73
Using paper with the stacker ................................................................................................... 73
Stacker messages ................................................................................................................... 74
Change the temperature ......................................................................................................... 74
Change paper rolls while using the stacker ............................................................................... 74
Clean the exterior of the stacker ............................................................................................... 74
Clean the stacker rollers .......................................................................................................... 75
Move or store the stacker ........................................................................................................ 75
8 Print options ................................................................................................................... 77
Create a print job .................................................................................................................. 78
Select print quality .................................................................................................................. 79
Print a draft ........................................................................................................................... 80
High-quality printing ............................................................................................................... 81
Select paper size ................................................................................................................... 82
Select margins options ............................................................................................................ 83
Print on loaded paper ............................................................................................................. 84
Rescale a print ....................................................................................................................... 84
Preview a print ...................................................................................................................... 85
Print 16-bit color images ......................................................................................................... 85
Change the treatment of overlapping lines ................................................................................ 86
Print crop lines ....................................................................................................................... 86
Rotate an image .................................................................................................................... 86
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Print in gray shades ................................................................................................................ 88
Use paper economically ......................................................................................................... 88
Nest jobs to save paper .......................................................................................................... 89
Use ink economically .............................................................................................................. 91
Roll protection ....................................................................................................................... 91
Unattended printing/overnight printing ..................................................................................... 91
9 Color management ......................................................................................................... 93
Introduction ........................................................................................................................... 94
How colors are represented .................................................................................................... 94
A summary of the color management process ............................................................................ 94
Color calibration .................................................................................................................... 94
Color management from printer drivers ..................................................................................... 96
Color management from printer drivers (PostScript) .................................................................... 99
Color management from the Embedded Web Server ................................................................ 101
Color management from the front panel .................................................................................. 103
10 Job queue management ............................................................................................. 105
Embedded Web Server job queue page ................................................................................. 106
Job preview ......................................................................................................................... 106
Turn off the job queue ........................................................................................................... 107
Select when to print a job in the queue ................................................................................... 107
Identify a job in the queue ..................................................................................................... 107
Prioritize a job in the queue .................................................................................................. 108
Delete a job from the queue .................................................................................................. 108
Reprint or copy a job in the queue ......................................................................................... 108
Job status messages .............................................................................................................. 108
11 Retrieve printer usage information ............................................................................. 110
Get printer accounting information ......................................................................................... 111
Check printer usage statistics ................................................................................................. 111
Check ink and paper usage for a job ..................................................................................... 111
12 Practical printing examples ........................................................................................ 113
Overview ............................................................................................................................ 114
Print a draft for revision with the correct scale .......................................................................... 114
Print a project ...................................................................................................................... 116
Print a presentation .............................................................................................................. 127
Print and scale from Microsoft Office ...................................................................................... 132
13 Maintain the printer .................................................................................................... 139
Clean the exterior of the printer ............................................................................................. 140
Clean the platen .................................................................................................................. 140
Clean the paper-advance sensor window ................................................................................ 142
Lubricate the printhead carriage ............................................................................................ 142
Maintain the ink cartridges .................................................................................................... 143
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Perform preventive maintenance ............................................................................................ 143
Move or store the printer ....................................................................................................... 144
Update the printer firmware .................................................................................................. 144
Secure disk erase ................................................................................................................. 145
14 Accessories ................................................................................................................. 146
Order accessories ................................................................................................................ 146
15 Troubleshoot print-quality issues ................................................................................ 147
General advice .................................................................................................................... 148
Troubleshooting tools ............................................................................................................ 148
Lines are too thick, too thin or missing .................................................................................... 149
Lines appear stepped or jagged ............................................................................................ 150
Lines print double or in the wrong colors ................................................................................. 150
Lines are discontinuous ......................................................................................................... 151
Lines are blurred .................................................................................................................. 151
Line lengths are inaccurate .................................................................................................... 152
The whole image is blurry or grainy ....................................................................................... 153
The paper is not flat ............................................................................................................. 153
The print is scuffed or scratched ............................................................................................. 154
Ink marks on the paper ......................................................................................................... 154
Black ink comes off when you touch the print ........................................................................... 155
Vertical lines of different colors .............................................................................................. 155
White spots on the print ........................................................................................................ 156
Colors are inaccurate ........................................................................................................... 156
The output is completely blank ............................................................................................... 158
The output contains only a partial print ................................................................................... 158
The image is clipped ............................................................................................................ 159
The image is in one portion of the printing area ....................................................................... 159
The image is unexpectedly rotated ......................................................................................... 160
The print is a mirror image of the original ............................................................................... 160
The print is distorted or unintelligible ...................................................................................... 160
One image overlays another on the same print ........................................................................ 160
Pen settings seem to have no effect ......................................................................................... 160
The image has a wood-grain appearance (aeroworms) ............................................................ 161
16 Troubleshoot paper issues .......................................................................................... 162
The paper has jammed ......................................................................................................... 162
Prints do not stack correctly in the bin ..................................................................................... 163
17 Troubleshoot ink-system issues ................................................................................... 164
Cannot insert an ink cartridge ............................................................................................... 165
Cannot insert a printhead ...................................................................................................... 165
Cannot insert the maintenance cartridge ................................................................................. 165
Front panel recommends reseating or replacing a printhead ...................................................... 165
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18 Troubleshoot stacker issues ........................................................................................ 166
Paper scrolling ..................................................................................................................... 167
The trailing edge of the paper curling up ................................................................................ 167
The paper is not completely ejected ........................................................................................ 167
The front panel displays that the stacker is disconnected ........................................................... 168
19 Troubleshoot other issues ........................................................................................... 169
The printer is not printing ...................................................................................................... 170
A job has not been printed .................................................................................................... 170
The software application slows down or stalls while generating the print job ............................... 170
The printer seems slow .......................................................................................................... 171
Communication failures between computer and printer ............................................................. 171
Cannot access the Embedded Web Server .............................................................................. 172
“Out-of-memory” error message ............................................................................................. 172
The platen rollers squeak ....................................................................................................... 173
Cannot access the HP Utility .................................................................................................. 175
Print job canceled and purged when held for preview .............................................................. 175
Printer alerts ........................................................................................................................ 175
20 Get help ..................................................................................................................... 177
Introduction ......................................................................................................................... 178
HP Professional Services ....................................................................................................... 178
HP Instant Support ................................................................................................................ 179
HP Proactive Support ............................................................................................................ 179
Customer Self Repair ............................................................................................................ 179
HP Customer Care ............................................................................................................... 180
HP Designjet Online ............................................................................................................. 183
Other sources of information ................................................................................................. 184
Appendix A Front-panel menus ....................................................................................... 185
Paper menu ......................................................................................................................... 186
Job management menu ......................................................................................................... 187
Ink menu ............................................................................................................................. 188
Setup menu ......................................................................................................................... 189
Image quality maintenance menu ........................................................................................... 192
Connectivity menu ................................................................................................................ 193
Internal prints menu .............................................................................................................. 194
Information menu ................................................................................................................. 195
Appendix B Front-panel error messages .......................................................................... 196
Appendix C Printer specifications ..................................................................................... 200
Functional specifications ....................................................................................................... 201
Physical specifications .......................................................................................................... 202
Memory specifications .......................................................................................................... 203
Power specifications ............................................................................................................. 203
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Environmental specifications .................................................................................................. 203
Acoustic specifications .......................................................................................................... 203
Glossary ........................................................................................................................... 204
Index ............................................................................................................................... 206
viii ENWW
1 Introduction
Safety precautions
●
Product models
●
Using this guide
●
The printer’s main features
●
The printer’s main components
●
The Embedded Web Server’s main components
●
The HP Utility’s main features
●
The printer’s internal prints
●
Introduction
Turn the printer on and off
●
ENWW 1
Introduction
Safety precautions
The following precautions ensure the correct use of the printer and prevent printer damage. Use these
precautions at all times.
Use the power supply voltage that is specified on the nameplate. To avoid overloading the
●
printer's electrical outlet, do not use the outlet for multiple devices.
Make sure that the printer is well-grounded. Failure to ground the printer can result in electrical
●
shock, fire, and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself, unless authorized by HP (see
●
Repair on page 179). Contact your local HP Service Representative for service. See HP Customer
Care on page 180.
Use only the electrical cord that HP supplied with the printer. Do not damage, cut, or repair the
●
power cord. A damaged power cord creates a risk of fire and electric shock. Replace a damaged
power cord with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so can cause fire, electric shock, or other serious hazards.
Turn off the printer and unplug the power cable from the power outlet in any of the following
●
cases:
When you place your hands inside the printer
◦
If smoke or an unusual smell emanates from the printer
◦
If the printer is making an unusual noise that does not occur during normal operation
◦
If a piece of metal or a liquid (not part of cleaning and maintenance routines) touches
◦
internal parts of the printer
During an electrical (thunder or lightning) storm
◦
During a power failure
◦
Customer Self
Product models
This guide covers the following product models, normally referring to them by their short names for
brevity.
Full name Short name Part numbers
HP Designjet T7100 T7100 CQ105A, CQ106A
HP Designjet T7100 with PostScript upgrade T7100ps CQ105A, CQ106A + CQ745A
HP Designjet T7100 Monochrome T7100 Mono CQ101A, CQ102A
HP Designjet T7100 Monochrome with PostScript
upgrade
2 Chapter 1 Introduction ENWW
T7100ps Mono CQ101A, CQ102A + CQ745A
Using this guide
The HP Start-up Kit DVD includes this guide, which is the most complete source of information about this
product, and is organized into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics:
Connectivity and software instructions on page 12
●
Personalize the printer on page 20
●
Handle the paper on page 26
●
Handle the ink system on page 44
●
Print options on page 77
●
Color management on page 93
●
Practical printing examples on page 113
●
Maintain the printer on page 139
●
Troubleshooting
Introduction
These chapters help you solve problems that might occur while printing and include the following
topics:
Troubleshoot print-quality issues on page 147
●
Troubleshoot ink-system issues on page 164
●
Troubleshoot paper issues on page 162
●
Troubleshoot other issues on page 169
●
Support
This chapter describes the various sources of information and help you can consult.
Get help on page 177
●
Appendices
The appendices contain reference information on various aspects of your printer.
Front-panel menus on page 185
●
Front-panel error messages on page 196
●
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Printer specifications on page 200
●
Using this guide
3
Introduction
Glossary
This chapter contains definitions of printing and HP terms that are used in this documentation.
Index
In addition to the table of contents, an alphabetical index is included to help you to find topics quickly.
Warnings and Cautions
Symbols are used in this manual to ensure the proper use of the printer and to prevent printer damage.
Follow the instructions that are marked with these symbols.
WARNING! Failure to follow the guidelines that are marked with this symbol could result in serious
personal injury or death.
CAUTION: Failure to follow the guidelines that are marked with this symbol could result in minor
personal injury or damage to the product.
The printer’s main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 1067 mm
(42 in) wide. Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dots per inch (dpi) from a 1200 × 1200 dpi
●
input, when using photo paper, the Best print-quality option, and the Maximum resolution
for the photo paper option
Two rolls (three rolls in some configurations) loaded at once provide automatic, fast and easy
●
switching between different rolls, or long runs of unattended printing
A six-ink system in the 7100 and a two-ink system in the 7100 Mono printer
●
Accurate and consistent color reproduction with automatic color calibration in the 7100 printer
●
Two black printheads enable the printer to print grayscale jobs fast with unusually good quality.
●
Paper flexibility and automatic easy load, including information and presets that are available at
●
the front panel or remotely
High productivity features such as job previewing, nesting and autorotate
●
EconoMode for printing economically
●
Ink and paper usage accounting for different types of print
●
Manage your printer remotely using the Embedded Web Server (see
●
main components on page 9) or the HP Utility (see The HP Utility’s main features
on page 10)
The Embedded Web Server’s
The printer’s main components
The following views illustrate the main components of the HP Designjet T7100 printer.
WARNING! Do not try to disassemble, repair or manipulate the roll door or the rear door. Your
fingers or hand may become trapped.
4 Chapter 1 Introduction ENWW
Front view
Introduction
Ink cartridge
1.
Platen
2.
Printhead
3.
Printhead carriage
4.
Front panel
5.
Maintenance cartridge
6.
Right hub
7.
Roll support
8.
HP Smart Roll-Loading System
9.
Paper feed brake
10.
Bin/Basket
11.
Roll door
12.
Left hub
13.
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The printer’s main components
5
Introduction
Rear view
Rear door handle
1.
Power switch and socket
2.
Sockets for communication cables and optional accessories
3.
The bin/basket
6 Chapter 1 Introduction ENWW
The bin/basket is provided to store finished prints. It can be used in several different ways.
To stack A0 or E paper sizes only, supported by wire loops. For this purpose, the top handles
●
should be up and the bottom handles should be down.
To stack A1 or D paper sizes only, supported by wire loops. For this purpose, the top handles
●
should be down; the bottom handles are irrelevant.
To hold mixed paper sizes in the basket at the bottom. For this purpose, the top and bottom
●
handles should be up.
Before stacking A0/E or A1/D paper sizes, ensure that the bin/basket is correctly positioned below the
paper output: push it up against the printer until it comes to a definite stop.
The bin/basket has wheels and can easily be moved around when detached from the printer.
The front pockets may be used to store core adaptors and printer documentation.
The front panel
Your printer's front panel is located on the front of the printer, on the right-hand side. It has the
following important functions:
It is used to perform certain operations, such as loading and unloading paper
●
Introduction
It displays up-to-date information about the status of the printer, the ink cartridges, the printheads,
●
the maintenance cartridge, the paper, the print jobs, and other parts and processes
It gives guidance on using the printer
●
It displays warning and error messages, when appropriate, with audible alerts to call attention
●
It can be used to change the values of printer settings and the operation of the printer
●
NOTE: Settings in the Embedded Web Server or in the printer driver override front panel
settings.
The front panel has the following components, starting with the four direct-access keys:
ENWW
Paper loading key starts the paper loading process: see
1.
View information key. By pressing this key repeatedly, you can see information about the loaded
2.
papers, the ink levels, the printer's connection to the computer and the printhead status. See
Printing paper info on page 38.
Pause printing key pauses printing after finishing the current page. Press the key again to restart
3.
printing. This can be useful, for instance, when you want to change or load a roll of a different
paper type.
Load a roll into the printer on page 30.
The printer’s main components
7
Introduction
Form feed and cut key: see
4.
Front-panel display displays errors, warnings and information on using your printer.
5.
Back key: To go to the previous step in a procedure or interaction. To go to the upper level, or
6.
leave the option in the menu, or when given an option.
Menu key: Press to return to the main menu of the front-panel display. If you are already on the
7.
main menu it will display the status screen.
Down key: To go down in a menu or option, or to decrease a value, for example when
8.
configuring the front-panel display contrast or the IP address.
Power key: To turn the printer off or on, it also has a light to indicate the printer's status. If the
9.
power key light is off the printer is off. If the power key light is blinking green, the printer is
starting up. If the power key light is green on, the printer is on. If the power key light is amber on,
the printer is in standby. If the power key light is blinking amber, the printer needs attention.
Cancel key: To abort a procedure or interaction.
10.
Up key: To go up in a menu or option, or to increase a value, for example when configuring the
11.
front-panel display contrast or the IP address.
OK key: To confirm an action while in a procedure or interaction. To enter in a submenu in the
12.
menu. To select a value when given an option. If the status screen is displayed, this key takes you
to the main menu.
Feed and cut the paper on page 38.
Status light: Indicates the printer's status. If the Status light is solid green, the printer is ready. If it is
13.
flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing
amber, the printer needs attention.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it
means that you should select Item1, then select Item2, then select Item3.
For detailed information on the front-panel menus, see
For an annotated list of front-panel error messages, see
Information about specific uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
HP-GL/2 printer driver for Windows operating systems
●
PostScript printer driver for Windows, Linux and Mac OS operating systems (with the PostScript
●
upgrade)
Front-panel menus on page 185.
Front-panel error messages on page 196.
HP Utility (see
●
The Embedded Web Server, which runs in the printer and enables you to use a Web browser on
●
any computer to check the ink levels and the printer status (see
components on page 9)
TIP: See http://hplipopensource.com/hplip-web/index.html if you are using Linux.
8 Chapter 1 Introduction ENWW
The HP Utility’s main features on page 10)
The Embedded Web Server’s main
The Embedded Web Server’s main components
The Embedded Web Server is a Web server running inside the printer. Users can obtain printer
information, manage settings and presets, and troubleshoot problems through the Embedded Web
Server. It also allows service engineers to retrieve internal information that helps diagnose printer
problems.
Access the Embedded Web Server remotely by using an ordinary Web browser running on any
computer. Its features and functionality are organized within three tabs. Buttons near the top of each
tabs page provide access to online help and supplies reordering.
Main tab
The Main tab provides information about the following items:
Print jobs and managing the print queue
●
Supplies status
●
Paper and ink usage and accounting
●
PANTONE©* emulation
●
Setup tab
Introduction
The Setup tab includes options to complete these tasks:
Define printer, network and security settings
●
Send accounting reports and notifications of warnings and errors through email
●
Update firmware
●
Upload paper presets
●
Set the date and time
●
Support tab
The Support tab contains options to complete these funtions:
Use the Embedded Web Server Print Quality Troubleshooting wizard to help resolve some of the
●
most common print quality issues
Browse helpful information from a variety of sources
●
Access HP Designjet links for technical support with your printer, driver and accessories
●
Access service support pages that show current and historical data on the usage of your printer
●
Troubleshoot image-quality
●
ENWW
The Embedded Web Server’s main components
9
Introduction
The HP Utility’s main features
The HP Utility provides an easy-to-use interface that allows the user to manage and access various
printer features and functionality.
Manage the printer, including single-point color control with the HP Color Center.
●
Gain access to the online HP Knowledge Center.
●
View the status of the ink cartridges, the printheads and the paper.
●
Manage, install, and create International Color Consortium (ICC) profiles (with the PostScript
●
upgrade only).
Access and use embedded profiles (with the PostScript upgrade only).
●
Update the printer's firmware. See
●
Calibrate the printer and display.
●
Change various printer settings (on the Settings tab).
●
Configure network settings
●
Update the printer firmware on page 144.
The printer’s internal prints
The internal prints provide various kinds of information about your printer. You can request these prints
from the front panel without using a computer.
Before requesting any internal print, make sure that paper is loaded and that the Ready message
appears on the front-panel display.
To print an internal print, select the
print that you want.
The following internal prints are available:
Demo: shows some of the capabilities of the printer
●
Menu map: shows details of all the front-panel menus
●
icon, Internal prints, and then select the type of internal
Configuration: shows all the current front-panel settings
●
Usage report: shows estimates of the total number of prints, number of prints by paper type,
●
number of prints by print-quality option, and total amount of ink used per color. The accuracy of
these estimates is not guaranteed.
HP-GL/2 palette: shows the color or grayscale definitions in the currently-selected color palette
●
PostScript font list: lists the PostScript fonts that are installed in the printer (with the PostScript
●
upgrade only)
Service information: provides information that service engineers require
●
10 Chapter 1 Introduction ENWW
Turn the printer on and off
TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time
and overall system reliability. When the printer has not been used for a certain period of time (the
default time is determined by Energy Star), it saves power by going into sleep mode. However, any
interaction with the printer's front-panel display, or sending a new job to print, returns it to active mode,
and it can resume printing immediately. To change the sleep mode time, see
setting on page 22.
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time-to-time.
This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to
leave the printer powered on or in sleep mode to avoid wasting ink and time.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
●
Switched on: the switch at the back of the printer is in the on position
●
Powered on: the Power key on the front panel shows a green light
●
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to
use the Power key on the front panel.
Change the sleep mode
Introduction
However, if you plan to store the printer indefinitely or the Power key does not seem to work, you are
recommended to power it off using the Power key, and then also switch off the power switch at the
rear.
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the
printer has been off for six weeks or more, preparing the printheads could take up to 45 minutes.
ENWW
Turn the printer on and off
11
2 Connectivity and software
Connectivity
instructions
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer driver (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
●
12 Chapter 2 Connectivity and software instructions ENWW
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Gigabit Ethernet Very fast; varies according to
network traffic
Jetdirect print server (optional
accessory)
USB 2.0 (optional accessory) Very fast Short: 5 m (16 ft)
Moderate; varies according
to network traffic
Long: 100 m (328 ft) Requires extra equipment
Long: 100 m (328 ft) Requires extra equipment
NOTE: The speed of any network connection depends on all components used in the network, which
may include network interface cards, hubs, routers, switches and cables. If any one of these
components is not capable of high-speed operation, you will find that you have a low-speed
connection. The speed of your network connection can also be affected by the total amount of traffic
from other devices on the network.
NOTE: There are various possible ways of connecting the printer to a network, but only one of them
can be active at a time; with the exception of the Jetdirect print server, which can be active at the same
time as one other network connection.
Connect to a network (Windows)
(switches).
(switches).
Useful for wireless or
AppleTalk connection, and
for Novell printing.
Connectivity
Once the network cable is connected and the printer is powered up, it automatically obtains an IP
address. You need to perform the following steps to configure the printer in the network:
1.
Go to your printer's front panel and select the Connectivity menu icon
, then Gigabit
Ethernet or Jetdirect EIO, then View configuration.
Note the IP address of your printer.
2.
Insert the HP Start-Up Kit DVD into your computer. If the DVD does not autorun, run the
3.
setup.exe program in the root folder of the DVD.
4. Press the Software Installation button.
5. Press the Express Network Install button.
The configuration program will look for printers connected to your network. When the search has
6.
finished, a list of printers will be displayed. Identify your printer by its IP address and select it from
the list.
If your printer does not appear in the list, select Help me find my network printer and click
Next. In the next screen, give the IP address of your printer.
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Choose which connection method to use
13
Connect directly to a computer (Windows)
Connectivity
You can connect your printer directly to a computer without going through a network, by using the
printer's USB 2.0 socket.
1. Do not connect the computer to the printer yet. You must first install the printer driver
software on the computer, as follows.
Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not autorun, run the
2.
setup.exe program in the root folder of the DVD.
3. Press the Software Installation button.
4. Press the Custom Install button.
Follow the instructions on your screen to set up the printer. The following notes will help you to
5.
understand the screens and make appropriate choices.
You may see a message warning that the installer will have to communicate through the
●
Windows Firewall to search for printers on the network. As you intend to set up a direct
connection, select Continue installation without searching the network and click
Next.
●
When asked how the printer is connected, choose USB cable.
When prompted to do so, connect your computer to the printer, using a USB cable. Ensure
●
that the printer is switched on.
Uninstall the printer driver (Windows)
Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not autorun, run the
1.
setup.exe program in the root folder of the DVD.
2. Press the Software Installation button.
3. Press the Modify Installation button, and follow the instructions on your screen to uninstall the
printer driver.
Connect to a network (Mac OS)
You can connect your printer to a network under Mac OS by using the following methods:
Bonjour
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
14 Chapter 2 Connectivity and software instructions ENWW
Now you can proceed to install the printer software and connect your printer.
Bonjour connection
1.
Go to your printer's front panel and select the Connectivity menu icon
Ethernet or Jetdirect EIO, then View configuration. Note the mDNS service name of your
printer.
Insert the HP Start-up Kit DVD into your DVD drive.
2.
Open the DVD icon on your desktop.
3.
4. Open the Mac OS X HP Designjet Installer icon.
, then Gigabit
Connectivity
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
The printer software is installed, including the printer driver and the HP Utility.
6.
When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
7.
a connection to your printer. Follow the instructions on your screen.
When you reach the Select Printer screen, look for your printer's mDNS service name (which you
8.
noted in step
1) in the Printer Name column.
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Connect to a network (Mac OS)
15
Connectivity
TCP/IP connection
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows Bonjour. Then highlight that line. Otherwise, continue searching further
down the list.
●
If you cannot find your printer name with a Bonjour connection type, check the box My
printer is not in the list.
Click Continue.
Continue following the instructions on the screen. When you reach the Printer Queue Created
9.
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
10.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
1.
Go to your printer's front panel and select the Connectivity menu icon
Ethernet or Jetdirect EIO, then View configuration.
Note the URL of your printer.
2.
Insert the HP Start-up Kit DVD into your DVD drive.
3.
Open the DVD icon on your desktop.
4.
, then Gigabit
16 Chapter 2 Connectivity and software instructions ENWW
5. Open the Mac OS X HP Designjet Installer icon.
6. Follow the instructions on your screen. You are recommended to use the Easy Install option.
The printer software is installed, including the printer driver and the HP Utility.
7.
When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
8.
a connection to your printer. Follow the instructions on your screen.
When you reach the Select Printer screen, look for your printer's URL (which you noted in step
9.
in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows IP Printing. Then highlight that line. Otherwise, continue searching
further down the list.
●
If you cannot find your printer name with an IP Printing connection type, check the box My
printer is not in the list.
Click Continue.
Continue following the instructions on the screen. When you reach the Printer Queue Created
10.
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
11.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
Connect directly to a computer (Mac OS)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket.
1)
Connectivity
Make sure the printer is either turned off or disconnected from the computer.
1.
Insert the HP Start-up Kit DVD into your DVD drive.
2.
Open the DVD icon on your desktop.
3.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
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Connect directly to a computer (Mac OS)
17
Connectivity
The printer software is installed, including the printer driver and the HP Utility.
6.
When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
7.
a connection to your printer.
Make sure that the printer is turned on and connected to the computer with a certified USB cable.
8.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
9. In the HP Printer Setup Assistant, click Continue.
In the list of printers that appears, select the entry that uses the connection type USB, and click
10.
Continue.
The following screen displays information about your printer's installation, where the name of the
11.
printer can be modified. Make any changes you wish to make, and click Continue.
12. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
13.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
http://www.usb.org/) should be used with this printer.
Sharing the printer
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
Double-click the System Preferences icon on the Dock menu bar on your desktop.
1.
2. Go to Sharing, select Printer Sharing, and then check the printer(s) that you want to share.
Your printer now automatically appears in the list of shared printers displayed by any other
3.
computer running Mac OS and connected to your local network.
Any other people wishing to share your printer must install the printer software on their own computers.
Anyone sharing your printer will be able to send print jobs, but will not be able to receive information
from the printer—which affects printer alerts, printer status reports, paper management, printer
administration and troubleshooting.
You may find that sharing your directly connected printer with other users will slow down your
computer unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Mac OS) on page 14.
Uninstall the printer software (Mac OS)
Insert the HP Start-up Kit DVD into your DVD drive.
1.
Open the DVD icon on your desktop.
2.
3. Open the Mac OS X HP Designjet Uninstaller, and follow the instructions on your screen to
uninstall the printer software.
18 Chapter 2 Connectivity and software instructions ENWW
To delete the print queue:
1. From the system preferences, select the Print & Fax dialog.
2. Select the name of the printer and click the – button.
Connectivity
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Uninstall the printer software (Mac OS)
19
3 Personalize the printer
Change the language of the front-panel display
●
Access the HP Utility
●
Access the Embedded Web Server
●
Change the language of the HP Utility
●
Change the language of the Embedded Web Server
●
Change the sleep mode setting
●
Personal settings
Turn the buzzer on and off
●
Change the front-panel display contrast
●
Change the units of measurement
●
Configure network settings
●
Change the graphic language setting
●
Paper suitability options
●
20 Chapter 3 Personalize the printer ENWW
Change the language of the front-panel display
There are two possible ways to change the language of the front-panel menus and messages.
●
If you can understand the current front-panel display language, select the Setup menu icon
then Front panel options > Select language.
If you cannot understand the current front-panel display language, start with the printer powered
●
off. At the front panel, press the OK key and hold it down. While holding the OK key down, press
the Power key and hold it down. Continue to hold down both keys until the green light on the right
side of the front-panel display starts flashing, and then release both keys. You can expect a delay
of about one second. If the green light starts flashing without any delay, you may need to start
again.
Whichever method you used, the language selection menu should now appear on the front-panel
display. Highlight your preferred language with the Up and Down keys, then press the OK key.
When you have selected your preferred language, turn off the printer with the Power key and then turn
it on again. The front panel will appear in the selected language.
Access the HP Utility
The HP Utility enables you to manage your printer from a computer with a USB, TCP/IP or Jetdirect
connection.
●
Under Windows, start the HP Utility from your desktop shortcut or from Start > All Programs
> Hewlett-Packard > HP Utility > HP Utility. This launches the HP Utility, showing the
printers installed on your computer.
,
●
Under Mac OS, launch the HP Utility from your dock shortcut or by selecting STARTUP_DISK >
Library > Printers > hp > Utilities > HP Utility. This launches the HP Utility, showing the
printers installed on your computer.
When you select your printer in the left pane, everything that appears in the right pane is specific
to that printer.
If you have followed these instructions but failed to get through to the HP Utility, see
HP Utility on page 175.
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer remotely using an ordinary Web
browser running on any computer.
To access the Embedded Web Server directly, you must have a TCP/IP connection to your printer.
However, you can access the Embedded Web Server indirectly through the HP Utility, if you connect to
your printer with a USB connection.
The following browsers are known to be compatible with the Embedded Web Server:
Internet Explorer 6 and later, for Windows
●
Safari 2 and later, for Mac OS X
●
Personal settings
Cannot access the
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Firefox 1.5 and later
●
Change the language of the front-panel display
21
To access the Embedded Web Server on any computer, open your Web browser and give the IP
address of your printer.
Personal settings
You can find your printer's IP address by selecting the Connectivity menu icon
Ethernet or Jetdirect EIO, then View configuration.
If you have followed these instructions but failed to get through to the Embedded Web Server, see
Cannot access the Embedded Web Server on page 172.
, then Gigabit
Change the language of the HP Utility
The HP Utility can work in the following languages: English, Portuguese, Spanish, Catalan (Windows
only), French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and Japanese.
●
Under Windows, select Tools > Set Language and select a language from the list.
●
Under Mac OS, the language is changed as for any other application. In System
Preferences, select International and re-launch the application.
Change the language of the Embedded Web Server
The Embedded Web Server can work in the following languages: English, Portuguese, Spanish,
Catalan, French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and
Japanese. It uses whichever language you have specified in your Web browser's options. If you have
specified a language that it cannot support, it works in English.
To change the language, you must change your Web browser's language setting. For example, in
Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then
ensure that the language you want is at the top of the list in the dialog box.
Change the sleep mode setting
If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep
mode to save power. To change the time the printer waits before it goes into sleep mode, go to the
front panel and select the Setup menu icon
time. Highlight the wait time you want and then press the OK key. You can set the time from 1 to 240
minutes. The default time is 30 minutes.
, then Front panel options > Sleep mode wait
Turn the buzzer on and off
To turn the printer's buzzer on or off, go to the front panel and select the Setup menu icon , then
Front panel options > Enable buzzer, and highlight on or off and press the OK key. By default,
the buzzer is set to on.
Change the front-panel display contrast
To change the contrast of the front-panel display, select the Setup menu icon , then Front panel
options > Select display contrast, and enter a value using the Up or Down key. Press the OK key
to set the value. The default contrast is set to 50.
22 Chapter 3 Personalize the printer ENWW
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