Hoover U6485900 Owners Manual

Owner’s Manual

Operating and Servicing Instructions

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hoover.com

IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.

Questions or concerns? For assistance, please call Customer Service at 1-800-944-9200 Mon-Fri 8am-7pm EST. PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.

THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY. IF USED COMMERCIALLY WARRANTY IS VOID.

©2010 Techtronic Floor Care Technology Limited. All rights reserved. #56511C68 ID101013-R0

Thank you for choosing a HOOVER® product.

Please enter the complete model and Manufacturing Code in the spaces provided.

Model

MFG. CODE

Hint: Attach your sales receipt to this owner’s manual. Verification of date of purchase may be required for warranty service of your HOOVER® product.

Be sure to register your product online at Hoover.com or call 1-800-944-9200 to register by phone.

1-800-944-9200

Made in China

Manufacturing code

(Label located on lower handle of

cleaner)

Contents
Important Safeguards...............................................................................................	3
Assembling Cleaner.................................................................................................	5
Carton Contents...................................................................................................	5
How To Use................................................................................................................	6
Cleaner Descriptions............................................................................................	6
Embedded Dirt FINDER™ Feature......................................................................	7
Carpet Height Adjustment....................................................................................	8
Cleaning Tools.....................................................................................................	9
Maintenance..............................................................................................................	10
Filter Bag.............................................................................................................	10
Filters...................................................................................................................	11
Headlight..............................................................................................................	12
Belts.....................................................................................................................	13
Brushroll...............................................................................................................	14
Powered Hand Tool..............................................................................................	15
Edge Groomer.....................................................................................................	15
Clearing Blockages..............................................................................................	16
Lubrication...........................................................................................................	16
Troubleshooting........................................................................................................	17
Service.......................................................................................................................	18

If you need assistance:

Visit our website at hoover.com. Follow the authorized dealer locator link to find the Hoover® authorized dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover® authorized dealer locations (U.S. only) or to speak with a customer service representative; MonFri 8am7pm EST.

Please do not return this product to the store.

2

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

When using an electrical appliance, basic precautions should always be

followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

•Fully assemble before operating.

•Operate vacuum only at voltage specified on data label on lower handle of cleaner.

•Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.

•Do not use outdoors or on wet surfaces.

•Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.

•Use only as described in this manual. Use only manufacturer’s recommended attachments and products.

•Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.

•Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place product on cord. Do not run appliance over cord. Keep cord away from heated surfaces.

•Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

•Do not handle plug or appliance with wet hands.

•Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

•Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. Brushroll continues to rotate when in the upright position.

•Turn off all controls before unplugging.

•Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.

•Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.

•Unplug before connecting Powered Hand Tool.

•Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

•Do not use without dust bag and/or Filters in place.

•WARNING: This product contains chemicals known to the State of California to cause cancer, birth defects or reproductive harm.

3

•A Thermal Protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running. If this happens proceed as follows:

1.Turn cleaner OFF and unplug it from the electrical outlet.

2.Check fullness of filter bag; change if needed.

3.Inspect and remove blockage along the dirt path. This blockage may occur at the: nozzle inlet, hose, hose tube, dirt tube, and filter bag inlet.

4.When cleaner is unplugged and motor cools for 30 minutes, the thermal protector will deactivate and cleaning may continue.

If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.

CAUTION:

TO REDUCE THE RISK OF DAMAGE:

•Avoid picking up hard, sharp objects with this product, as they may cause damage.

•Store in a dry place. Do not expose machine to freezing temperatures.

•Do not use sharp objects to clean out hose as they can cause damage.

WARNING:

•To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrican to install the proper outlet. Do not change the plug in any way.

Actual model may vary from images shown.

4

	1. Cleaner ASSEMBLY
Carton contents		1.1	B
1.1 Remove all parts from carton and identify
each item shown. Make sure all parts are		A
located before disposing of packing.
A. Handle Screws
B. Hose*, Cleaning Tools* and Wands*
C. Handle
D. Cleaner Body
*Accessories may vary.
		C	D
Attach handle 1.2		1.3	1.4
1.2 Looking at the back			D
of the cleaner, make
sure switch (A) is in the
OFF position.	A
1.3 Push screws into
holes on	back of
handle.
Using a Phillips screw
driver, tighten screws
securely.
1.4 Remove	label (D)
from self-propel button.

Attach hose

1.5Align end of hose with projection (E) over slots (F) in dirt duct on back of handle.

1.6Slide hose into (F) and twist hose to lock it into place.

1.7Position hose over rack and into hose tube (G).

1.5	1.6	1.7
E	F	G
F

IMPORTANT

Hose must be connected as shown for all operations.

5 Actual model may vary from images shown.

Position tools				1.8	1.9		Cord Storage
1.8	Place		smaller				1.11 Wrap cord on cord
diameter end of wand,						I	hooks for convenient
into	bottom		of rack.				storage. Attach the plug
Snap wand into clip at							to end of cord.
the top.		Repeat with			J		1.11
other wand.						H
1.9 Snap dusting brush
(H), crevice tool (I) and
furniture nozzle (J) into
storage area on back of				1.10
cleaner.
1.10	Insert		turbo tool
into holder bristles first,
push on the neck of the
turbo tool to snap in
place. Turbo tool should
fit securely inside turbo
tool holder.

2. HOW TO USE

Cleaner Description

1.Handle

2.Self-Propel Button

3.ON-OFF Switch

4.Hose

5.Powered Hand Tool Holder

6.Powered Hand Tool

7.Final Filter Door

8.Handle Release Lever

9.Edge Groomers

10.Furniture Guard

11.Brushroll Control

12.Carpet Height Control

13.Headlight*

14.‘Dirt FINDER’ Display*

15.Embedded ‘Dirt FINDER’ Sensitivity Switch*

16.Check Bag Indicator

17.Bag Door

18.Cord Hooks

19.Carrying Handle

20.Extension Wand

21.Dusting Brush*

22.Upholstery Tool*

23.Crevice Tool*

	2.1	1
		2
		3
	5	6
	4
			19
	17	7		20
	16			23
	14	15	18
				21
	13	8
	12			22
	11	9
	10

*Accessories not included with your model may be purchased separately by visiting www.hoover.com, or your local HOOVER® service center.

ON-OFF Switch 2.2

2.2 Plug cord into electrical outlet.

To turn cleaner ON, push switch up.

To turn cleaner OFF, push switch down.

Actual model may vary from images shown.

6

Self-propel feature
			2.3
2.3 This feature allows you to control how quickly the cleaner moves.
IMPORTANT	The self-propel feature operates only
	when the cleaner switch and the self
	propel button are both ON.
To move forward, push handle forward and guide cleaner away from you.
To move backward, gently pull handle back and guide the cleaner toward you.
Guide cleaner carefully at first until you have adjusted to the ease of
operation.
For increased control in tight places (e.g., around and under furniture, non-
carpeted floors), slide the self-propel button to OFF to deactivate the feature.

Transporting cleaner

2.4 To move your cleaner from room to room, put handle in upright position, tilt cleaner back on rear wheels and push forward.

2.4

Carrying cleaner

2.5 The cleaner can be	2.5
moved by using the
carrying handle located
on the back of the
cleaner.

Handle positions

2.6 The handle of your cleaner has three positions; upright for storage and when using cleaning tools; operating position for general operation on carpet and floors; low for reaching under low furniture.

Step on handle release lever to lower handle.

2.6

	Embedded Dirt FINDERTM feature								2.7
	(Available on select models only)
		• The		red		light	may		A		B
	2.7 With red and green lights (A), the ‘Dirt FINDER’
	system alerts the user to areas of carpet that may	seldom come on during
	need more cleaning attention. It is able to sense	cleaning.			This means
	when larger amounts of dirt particles, especially	that	your		cleaner			is
	embedded dirt, are removed.	picking up primarily fine
	To let you know that the ‘Dirt FINDER’ feature is	surface		dust		and	lint
		which the			system		may
	ready the red light will come on when the cleaner is
		not	detect, or that				the
	first turned on. After a few seconds, the red light will
		carpet is generally clean. To increase the feature’s
	go off and the green light will come on. Cleaning
		sensitivity			to	dirt, set		the switch (B)			to the “Hi”
	may then begin.
		position.
	The green light will remain on throughout cleaning
		• At other times, the red light may stay on for a
	except when the detector senses that a larger
	amount of dirt is being picked up; then the red light	considerable amount of time. This means that the
	will come on.	carpet contains a high level of dirt which is being
	When the red light is on, you should take additional	removed by the cleaner. To decrease the feature’s
		sensitivity			to	dirt, set		the	switch to		the “Reg.”
	cleaning strokes in the area until it changes to
		(Regular) position.
	green.
	7	Actual model may vary from images shown.

Carpet height adjustment

2.8 When it is necessary to raise and lower the front of the cleaner for various carpet pile heights, slide the carpet height control (C) to the desired setting. To easily adjust the carpet height adjustment, lightly lift the front of the nozzle while adjusting the height adjustment knob.

For maximum cleaning performance, the following carpet height settings are recommended:

• Low setting: for all types of carpet.

• Highersettings: forverydeeppilecarpetwhereeasierpushingeffortisdesired, while maintaining good cleaning performance.

IMPORTANT

If the cleaner is difficult to push, slide control to the next higher setting.

2.8

C

Brushroll control

IMPORTANT

When handle is in upright position, brushroll is automatically OFF.

2.9 Move the brushroll
				2.9
control	only when		the
handle is in the upright
position.
Slide		control	to
“Carpet”		to	turn
brushroll		ON	for
cleaning		carpet	or
rugs.
Slide control to “Hard”
to turn	brushroll		OFF
when	cleaning		bare
floors.

Cleaning lightweight flexible rugs

2.10 Stand on one end of rug and move cleaner toward other end or edge. Before reaching edge, push down on handle. This will lift up the front of cleaner as shown and will prevent rug from clinging to cleaner.

Continue to lift front of cleaner so that when you have reached the edge, it is completely off the rug. Move cleaner back to start again, lower front of cleaner, and use only forward strokes.

2.10

Edge cleaning

2.11 Special edge groomers are provided on both sides of the front of the cleaner to remove dirt in carpet near baseboards and furniture.

Guide either side parallel to the edge of carpet or furniture.

2.11

How to clean tools

To clean the hose, wipe off dirt with a cloth dampened in a mild detergent. Rinse with a damp cloth.

Cleaning tools may be washed in warm water with a detergent. Rinse and air dry before using.

Actual model may vary from images shown.

8

Cleaning tools

2.12 When using cleaning tools, cleaner handle should be in the upright position to activate the automatic “brushroll OFF” and for convenience in moving the cleaner from one area to another.

Turn cleaner OFF before disconnecting and connecting hose to hose tube (A).

To use hose, lift hose end as shown.

2.12

A

Select proper tool				A. Dusting brush may be used for carved furniture,
(Tools may vary per model)				table tops, books, lamps, lighting fixtures, venetian
				blinds, baseboards, shutters, and registers.
2.13	B			B. Furniture nozzle may be used for upholstered
		E		furniture, draperies, mattresses, clothing, automobile
				interiors, and carpeted stairs.
	C			C. Crevice tool may be used in tight spaces, corners
D A				and along edges in such places as dresser drawers,
				upholstered furniture, stairs and baseboards.
				D. Wands are used to give extra length to your
				hose. Use them with any of the above tools.
				E. Powered hand tool may be used for upholstered
				furniture, carpeted stairs and hard-to-reach places.

Attach wand and tools

2.14 Attach any tool or wand to the hose (G) by pushing it firmly into hose.

Attach second wand or tool to wand (H) by pushing it firmly onto the wand.

Twist wand or tool slightly to tighten or loosen the connection.

2.14
G	H

Stair Cleaning	2.15
2.15 Use the hose and powered hand tool or
furniture nozzle for stair cleaning.
With handle in upright position, clean from bottom
to top.

! CAUTION !

Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.

9 Actual model may vary from images shown.

Attach Hose

2.16 Push ON/OFF switch to OFF position.

Align end of extra reach hose with projections (I) over slots (J) in dirt duct.

2.17 Slide hose into (J) and twist hose to lock it into place. (To detach hose, reverse procedure.) Attach wands or tools to the other end of hose.

2.162.17

I

J

J

Check bag indicator

2.18 The indicator (K) will begin to show red as the filter bag fills with dirt.

There are three conditions that will cause the indicator to become completely red:

1.If the bag is full; change the bag.

2.If very fine materials have been picked up, clogging the bag pores; change the bag.

3.If there is a blockage at the front of the cleaner, in the hose, tools or at the bag opening; remove the blockage (see “Clearing blockages” section).

2.18

K

3. MAINTENANCE

Familiarize yourself with these home maintenance tasks as proper use and care of your cleaner will ensure continued cleaning effectiveness.

Any other servicing should be done by an authorized service representative.

Filter bag

When to Replace

Check filter bag from time to time. It is recommended that you change the filter bag when dirt reaches the dotted line. If more dirt than this accumulates, your cleaner will not operate effectively.

IMPORTANT

All new carpet has loose fibers which can fill the bag quickly while vacuuming. This type of debris does not activate the “Check bag” indicator available on some models.

What to Buy: Filter Bag

Use only genuine HOOVER® bags with your vacuum. When purchasing a new bag, ask for HOOVER® HEPA Type Y Bag Part #902419001 or Carbon HEPA Type Y Bag Part #902481001.

! CAUTION !

Very fine materials, such as face powder, cornstarch, fireplace ashes or fireplace soot, may seal the filter bag and may cause it to burst even though it is only partially full of dirt. When cleaner is used to remove material of this nature, change filter bag often.

Actual model may vary from images shown.

10

Changing filter bag

Disconnect cleaner from electrical outlet.

! CAUTION !

To reduce the risk of injury from moving parts, unplug vacuum before servicing.

Do not operate cleaner without either the secondary or final filter in place.

Removing Bag Door

3.1 To change filter bag, grasp top of bag door and pull door forward. Remove door.

Removing and Installing Filter Bag

3.2 Grasp filter bag collar (A) and pull collar from tube (B).

Note: Do not clean out old filter bag and reuse. Discard used filter bag.

Hold new filter bag as shown. Align opening in filter bag with (B). Push (A) firmly onto (B). Tuck in filter bag.

Replacing Bag Door

3.3 Reposition bag door by placing tab on bottom of door into opening (C).

Press top of door to snap securely shut.

3.1	3.2
	A
	B
3.3
	C

filters

Secondary Filter

! CAUTION !

To reduce the risk of injury from moving parts, unplug vacuum before servicing.

Do not operate cleaner without either the secondary or final filter in place.

3.4 The secondary filter (A), located behind the grill in the bottom of bag compartment, protects the motor from dirt particles.

If filter becomes dirty, pull off grill and lift out filter.

Hand wash filter in cold water with mild detergent, then air dry.

Reposition dry filter and grill.

3.4

A

What to Buy: Secondary Filter

Additional filter is available at Hoover.com or call 1-800-944-9200. Use only genuine HOOVER® Secondary Filter with your vacuum. When purchasing a new Secondary Filter, ask for Hoover® Part No. 38765023.

11 Actual model may vary from images shown.

Final Filter

! CAUTION !

To reduce the risk of injury from moving parts, unplug vacuum before servicing.

Do not operate cleaner without either the secondary or final filter in place.

The final filter assists in the filtration process to return clean air to the room.

The 3 layer filter (some models) can be washed in the same manner as the secondary filter and reused.

3.5 To remove final filter, first open the door on the side of the cleaner. Grasp filter (B) and pull it straight out. Reposition new filter by reversing this procedure.

How to Reattach Filter Door

The filter door is designed with a “break-away“ feature which allows it to snap free if it is pushed open too far.

3.5	3.6
	C
	B

3.6 To reattach, align hinges (C) of cover with slots on sides of filter area.

Press door back into place.

What to Buy: Final Filter

Additional filter is available at Hoover.com or call 1-800-944-9200. Use only genuine HOOVER® Final Filter with your vacuum. The final filter can be replaced with any of the following filters: 3 layer, washable - HOOVER® part No. 40110006

Check brushroll channels

Because your WindTunnel™ cleaner picks up so well, we strongly recommend you check for debris accumulation in the channels next to the brushroll when you check the filters. Removing this debris will help maintain you cleaner’s excellent pick up and suction.

! CAUTION !

To reduce the risk of injury from moving parts, unplug vacuum before servicing.

Remove debris as follows:

1) Disconnect cleaner from electrical outlet.

2) Check for debris accumulation by removing bottom plate (Fig. 3.9) and looking in the channels next to the brushroll (Fig. 3.18).

3) Remove any accumulation.

4) Reposition bottom plate (Fig. 3.13).

Headlight (Available on some models)

! CAUTION !

To reduce the risk of electrical shock, unplug vacuum before cleaning or servicing.

Removing Lens

3.7 Using a Phillips screwdriver, remove the two screws as shown and lift off lens.

Installing Bulb and Replacing Lens

3.8 Pull old bulb straight out of socket. Push new bulb straight into socket until locked in place.

Excessive force is not required.

Reposition lens and secure with the two screws.

3.7

3.8

What to Buy: Headlight

This cleaner uses a 12 volt, wedge base type 912 bulb, Hoover part No. 27313101.

Additional bulbs may be ordered at Hoover. com or call 1-800-944-9200.

Actual model may vary from images shown.

12

BeltS

The belts are located under the bottom plate of the cleaner and should be checked from time to time to be sure they are in good condition.

The flat (wide) belt is described below; the other is described under “Brushroll replacement”.

When to Replace

3.9 To check the flat belt, remove bottom plate as shown. Replace belt if it is stretched, cut or broken.

How to Replace

! WARNING !

Agitator brushroll can start suddenly. Unplug cleaner before turning it over.

3.9 Place handle in low position and turn cleaner over so bottom side is up.

Remove the 4 screws as shown with a Phillips screw driver.

Lift off bottom plate (A).

3.10 Flat belt (B) operates the self-propel feature and indirectly drives the brushroll.

Remove used belt (B) from large pulley (C) and discard.

3.11With lettering on outside of belt, slide new belt over motor shaft (D).

3.12Place other end of belt over large pulley (C) while rolling the pulley in direction shown.

3.13Reposition bottom plate and 4 Phillips head screws. Tighten screws securely.

What to Buy: Belt

Use only genuine HOOVER® belts with your cleaner. When purchasing a new belt, ask for Flat belt - HOOVER® part No. 38528035.

If desired, additional belts can be purchased at Hoover.com or 1-800-944-9200.

3.9

A

3.11

D

3.13

3.10

B

C

3.12

C

13 Actual model may vary from images shown.

V-belt

! WARNING !

Agitator brushroll can start suddenly. Unplug cleaner before turning it over.

How to Inspect

The V-belt is designed to last for a long time and is not normally replaced. However, if V-belt is cracked, gouged or broken, now is a good time to replace it as follows.

Slide flat belt off large pulley as shown in Fig. 3.10.

How to Remove

3.14 To remove V-belt, slide back of belt over pulley

(C). Then firmly pull on belt and “snap” it out. Discard used belt and replace.

To install new belt (with lettering on outside of belt), slide back of belt over pulley and pull front of belt toward groove (E) next to pulley.

Belt will “pop” into place.

Positioning Belt on Brushroll

Before positioning belt onto brushroll, check for debris accumulation as described in Fig. 3.23.

3.15 Insert brushroll through belt and position belt in groove (F) on brushroll.

3.14

E

C

3.15

F

What to Buy: V-Belt

When purchasing a new V-Belt, ask for HOOVER® part No. 38528034.

If desired, additional belts can be purchased at Hoover.com or 1-800-944-9200.

Brushroll

! WARNING !

Agitator brushroll can start suddenly. Unplug cleaner before turning it over.

When to Replace

Unplug cleaner when it is turned over. When brushroll brushes are worn, it should be replaced.

3.16 To check condition of brushes, move the edge of a card across bottom plate while turning brushroll. To maintain cleaning effectiveness, replace brushroll if brushes do not touch card.

How to Remove

3.17 Slide Brushroll Control (Fig. 2.9) to “Hard” (OFF) position. Turn cleaner over and remove bottom plate (Fig. 3.9). Lift up brushroll and slide V-belt (D) off brushroll.

How to Install

3.18 Grasp brushroll and fit it into position by first sliding end, opposite the belt, into the rectangular slot (G) on side of cleaner.

Push other side of brushroll (H) into place. Belt may fit loosely when properly installed. Reposition flat belt and bottom plate (Fig. 3.13)

3.16

3.18	G
	H

3.17

D

What to Buy: Brushroll

When purchasing a new brushroll, ask for HOOVER® part No. 48414144.

If desired, additional brushroll can be purchased at Hoover.com or 1-800-944-9200.

Actual model may vary from images shown.

14

Powered Hand Tool

! CAUTION !

To reduce the risk of injury from moving parts, disconnect Powered Hand Tool from hose before servicing.

Not to be used for grooming a pet.

How to Clean

3.19Turn tool so bottom faces up. Rotate the latches (A) on either side of tool.

3.20Remove bottom plate (B).

3.21Remove any debris and/ or hair from brushroll.

Replace bottom plate by aligning tabs along front edge of tool. Rotate latches back into locked position.

3.19	A		3.20	B

3.21

Edge groomer	3.22

! WARNING !

Agitator brushroll can start suddenly. Unplug cleaner before turning it over.

When to Replace

3.22 The edge groomers, located on both sides of the front of the cleaner, should be replaced when they appear worn.

How to Replace

Remove bottom plate as described in Fig. 3.9.

Lift off both old edge groomers and slide new edge groomers into position as shown.

Reposition bottom plate and secure with 4 Phillips head screws (Fig. 3.13).

What to Buy: Edge Groomer

When purchasing a new Edge Groomer ask for HOOVER® part No. 39411018.

If desired, additional Edge Groomer can be purchased at Hoover.com or 1-800-944-9200.

15 Actual model may vary from images shown.

Clearing blockages

! WARNING !

Agitator brushroll can start suddenly. Unplug cleaner before turning it over.

Low suction or pick up may be due to a blockage in the system. Refer to the following steps to check for blockages continuing with each step until the blockage is found:

1. Check fullness of filter bag; change if needed.

Checking Airflow Path

3.23

2. Plug cleaner in and turn ON. Check for suction at end of hose (A).

a. If there is suction, continue with step 3.

b. If there is no suction, check for blockage in hose and dirt tube as follows:

1) Disconnect hose from dirt duct (C) by reversing procedure for “Attach hose” on p. 4, Figs. 1.5 and 1.6.

2) Clear out hose.

3) Look into (C) and remove blockage.

3. Check connection at hose tube (B); remove any blockage.

4. Turn cleaner OFF and unplug.

Checking Under Bottom Plate

3.24

5. Remove bottom plate ( Fig. 3.9) and brushroll (Fig. 3.15).

Look into opening (F), in channnels (G) and around liner (H), and remove any accumulated debris.

3.23

A

C

B

3.25

D

3.24	F
	H
	G

If Blockage Occurs During Powered

Hand Tool Use

3.25

1. Disconnect powered hand tool from hose. Remove bottom plate, belt guard and turbine as described in Figs. 3.19, 3.20 and 3.21.

Remove any blockage from turbine channel (D). Replace belt turbine, brushroll, belt guard and bottom plate.

Lubrication

The motor is equipped with bearings that contain sufficient lubrication for the life of the motor.

The addition of lubricant could cause damage. Therefore, do not add lubricant to motor bearings.

Actual model may vary from images shown.

16

4. TROUBLESHOOTING

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below.

Any other servicing should be done by an authorized service representative.

	!	WARNING		!
To reduce risk of personal injury - unplug cleaner before servicing.
PROBLEM	POSSIBLE CAUSE		POSSIBLE SOLUTION
Cleaner won’t run	Not firmly plugged in.		Plug unit in firmly.
	No voltage in wall plug.		Check fuse or breaker.
	Blown fuse or tripped breaker.		Replace fuse or reset breaker.
	Thermal protector activated.		Allow cleaner to cool for 30 minutes (this will
			reset the thermal protector).
Agitator brushes	Custom Control™ switch set		Set switch to carpet position.
aren’t turning	on bare floor position.
	Agitator is obstructed.		Clear obstruction.
Cleaner / tools	Broken or worn belt.		Replace belt.
won’t pick up	Brushroll worn.		Replace brushroll.
	Filter bag full.		Change filter bag.
	Incorrect carpet height		Move carpet height control to lower setting.
	setting.
	Blockage in air flow passage.		Clear blockage.
Cleaner hard to	Incorrect carpet height setting.		Move carpet height control to higher setting.
push
Cleaner won’t	Flat belt broken or worn.		Replace belt.
self-propel	Self-propel button in OFF		Slide button to ON.
	position.
Brushroll not	Brushroll in OFF position.		Move brushroll control to ON position (carpet).
turning
	Flat belt broken or worn		Replace belt
Powered hand	Too much pressure being		Continue using tool applying light pressure.
tool brushroll	applied to tool.
won’t turn	Blockage in turbine channel.		Remove blockage.
	Broken or worn belt.		Replace belt
	Low cleaner suction.		Check items under “Cleaner won’t pick up”.

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