Hoover WH20400, WH20420PC User Manual

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User manual.

WH20400

WH20420

Series

Series

IMPORTANT: Read carefully before assembly and use.

©2014 Techtronic Floor Care Technology Limited. All Rights Reserved. Distributed by Royal Appliance Mfg. Co. Glenwillow, Oh 44139 #961151139 ID110563-R0

Welcome to Hoover® ownership.

Get cleaning confidence for up to 1 full year with the Hoover® limited warranty.

Your Guide:

Safety Instructions

1

 

 

Getting started with your steam mop

3

 

 

Features

6

 

 

Before you begin cleaning

7

 

 

Using your machine

9

 

 

Maintenance

15

 

 

Need Help?

19

 

 

Troubleshooting

20

 

 

Service & Warranty

21

 

 

IMPORTANTSAFETYINSTRUCTIONS

SAVE THESE INSTRUCTIONS

When using an electrical steam cleaner, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS STEAM CLEANER. THIS PRODUCT IS INTENDED FOR HOUSEHOLD

USE ONLY. IF USED COMMERCIALLY WARRANTY IS VOID.

WARNING:TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

Fully assemble before operating.

Operate steam cleaner only at voltage specified on data label on back of steam cleaner.

Do not leave steam cleaner when plugged in. Unplug from outlet when not in use and before cleaning or servicing.

Do not use outdoors or store outdoors.

Do not use for space heating purposes.

Do not immerse in water.

Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used near children. To avoid injury, burn, or damage, keep children away from product, and do not allow children to touch steam cleaner while in use or before completely cool, or to place fingers or other objects into any openings.

Do not use any extension cord with this product.

Do not handle the plug, or the Steam Mop with wet hands. Do not operate the Steam Mop without footwear.

Do not place hands or feet under the Steam Mop while it is in operation as the steam cleaner gets very hot and may create a burn hazard.

Use only on flat, horizontal surfaces. Do not use the Steam Mop on walls, counter tops or windows.

To protect against a risk of electric shock, do not immerse the Steam Mop into water or any other liquids.

Use only as described in this manual. Use only manufacturer’s recommended attachments and products.

Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-944-9200 for instructions before continuing use.

Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place product on cord. Do not run steam cleaner over cord. Keep cord away from heated surfaces.

Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

Do not put any object into openings. Do not use with any opening blocked.

Keep hair, loose clothing, fingers, and all parts of body away from openings.

Turn off all controls before unplugging.

Use extra care when cleaning on stairs. When not in use do not place steam cleaner on stairs or furniture, as it may result in injury or damage.

To avoid burn or injury, do not apply steam directly to any person or animal.

1

TO REDUCE THE RISK OF DAMAGE:

Only use water to refill the water tank. Do not use any type of chemicals or additives in the water tank.

Do not add descaling, aromatic, alcoholic products, cleaning solutions, scented perfumes, oils or any other chemicals to the water used in this steam cleaner as this may damage the steam cleaner or make it unsafe for use. While this Steam Mop is designed for tap water, to increase effectiveness of the steam and to avoid build up of minerals, you may use distilled water to fill Steam Mop.

Do not use Steam Mop in an enclosed space filled with vapor given off by oil-based paint, paint thinners, some moth proofing substances, flammable dust, or other explosive or toxic vapors.

When in use, never turn the steam cleaner over or use while on its side.

Allow Steam Mop sufficient time to cool prior to removing the microfiber pad.

Before cleaning the Steam Mop, unplug the power cord from the electrical outlet and clean with a dry or damp cloth. Do not pour water or use alcohol, benzene or paint thinner on the steam cleaner.

Do not use in areas where flammable or combustible liquids, such as gasoline may be present.

Do not use without microfiber pad properly attached to mophead.

Do not clean over floor electrical outlets.

Do not use the Steam Mop on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate, steam sensitive materials.

• Use only Hoover® 4X Steam Multi-Floor Cleaning Solution.

• Do not operate Steam Mop without water in water tank.

• Unplug Steam mop from outlet before filling, rinsing or cleaning. Do not fill water reservoir with more than recommended amount of water. Do not fill detergent reservoir with more than recommended amount of detergent and water.

WARNING:This product contains chemicals known to the State of California to cause cancer, birth defects or reproductive harm. WASH HANDS AFTER HANDLING.

CAUTION:

Check and follow flooring manufacturer's warranty and recommendations regarding the use of steam mops PRIOR to using this product on your floors and carpets.

Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.

Never use Steam Mop without microfiber pad attached.

Never leave Steam Mop in one spot or on any surface for any period of time when pump is turned on and steam is activated.

WARNING:

TO REDUCE THE RISK OF ELECTRIC SHOCK, THIS APPLIANCE HAS A POLARIZED PLUG (ONE BLADE IS WIDER THAN THE OTHER). THIS PLUG WILL FIT IN A POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG DOES NOT FIT FULLY IN THE OUTLET, REVERSE THE PLUG. IF IT STILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRICAN TO INSTALL THE PROPER OUTLET. DO NOT CHANGE THE PLUG IN ANY WAY.

2

Getting started with your steam mop:

A

B*

C*

D

E

F*

WH20400

WH20420

CARTON CONTENTS

A.Handle

B.Steam Mop Body* (Water

Tank and Solution Tank attached)

C.Water Filter (Pre-assembled in steam cleaner, remove water tank to expose filter)

D.Multi-Surface Microfiber Pad (x2)*

E.Carpet Glider

F.8 oz. 4X Steam Multi-floor Cleaning Solution*

Remove all parts from carton and identify each item shown.

Make sure all parts are located before disposing of packing materials.

*Quantities vary for both pads and solutions

3

Attach handle:

1

2

 

3

 

Insert the body into

 

Insert the handle until

 

To stand steam mop

the floor head until it

 

it clicks into place.

 

upright, push handle

clicks into place.

 

 

 

down until clicks into

 

 

 

 

place.

4

Cord storage:

Attach microfiber pad:

! WARNING !

To reduce the risk of personal injury - Unplug the steam cleaner when assembling the accessories.

• IMPORTANT •

Never use the steam mop without the microfiber pad correctly attached to the mop head.

The “Multi-Surface Microfiber Pad” can be used on all sealed hard floor surfaces as well as

carpet. When using on carpet the

carpet glider attachment should

be utilized as directed in the “Refreshing Carpet” section of

this manual. 1Wrap cord around

cord release hooks.

1Place the cleaning pad on the floor white side facing up. Place steam mop on top of pad making sure the Mop Head covers the entire pad. Hook and loop feature on the bottom of the mop will hold the pad in place.

5

Features:

1.Handle

2.Solution Trigger (behind)

3.Twin Tank release button

4.Twin Tank

5.Hard Water Filter (behind)

6.Steam and Solution Dial or Control Panel*

7.On/Off Switch

8.SteamStream™ Button

9.Compact Scrub Brush (beneath)

10.Floorhead

11.SteamStream™ Nozzle

12.Handle Release Button

13.Quick Cord Release Hook

14.Floorhead release button

15.Carpet Glider

Accessories

16.Multi-Surface Microfiber Pad*

17.Carpet Glider

18.Water Filter (Pre-assembled in steam cleaner, remove

tank to expose filter)

19.Cleaning Solution*

*Varies per model

 

1

16*

 

2

 

 

 

 

17

 

 

12

 

3

18

 

4

 

WH20400

5

 

Series

 

13

 

6

19*

 

7

 

 

8

 

WH20420

9

14

 

Series

10

15

 

 

11

Accessories

 

Front

Back

TECHNICAL SPECIFICATION

Model Number: WH20400/WH20420

Input Power: AC 120V / 60Hz / 12A

6

Before you begin cleaning:

• IMPORTANT •

NOTE: When the tank is turned

DO NOT ADD SOLUTION TO

upright it may allow a few drops to

 

 

 

 

 

Filling the twin tanks

 

 

 

WATER TANK.

drip from cap. This is normal.

 

 

 

 

 

 

 

 

 

! WARNING !

 

 

 

 

 

To reduce the risk of personal injury -

 

 

 

 

 

Unplug the steam cleaner when filling the

 

 

 

 

 

water and solution tanks.

 

 

 

 

 

Do not use hot or boiling water to fill

 

 

 

 

 

water tank.

 

 

 

 

 

• IMPORTANT •

 

 

 

 

 

DO NOT MIX HOOVER® 4X STEAM

 

 

 

 

 

MULTI-FLOOR CLEANING SOLUTION

 

 

 

 

 

WITH ANY OTHER CLEANING SOLUTION.

 

 

 

 

 

• IMPORTANT •

 

 

 

 

 

If you don’t want to use solution on

 

 

 

 

 

your flooring, select "STEAM

 

 

 

 

 

ONLY" setting.

1

 

2

 

3

Always test on an inconspicuous area

 

Press the release button

 

Twist the cap counter-

Fill the water tank to fill

of flooring first before using solution.

 

on top of the tank.

 

clockwise to remove.

line. Replace the water

 

 

 

 

 

 

 

 

cap and twist clockwise

 

 

 

 

 

until secure.

7

4Twist the solution cap counter-clockwise to remove.

5Pour solution to the solution fill line. Then fill remainder with water: See tank fill lines for reference.

6Before replacing the twin tank, make sure the hard water filter is in place.

7Align the twin tank and push until it clicks

into place.

8

IMPORTANT •

Please refer to floor manufacturer’s care recommendations before use and test the steam mop on a discrete area of flooring to begin with.

When using the steam mop, basic safety precautions should always be observed.

Don’t aim the steam mop at people, animals, plants and electrical components such as interior of ovens or wires. Never touch the steam spray or floor head from a short distance. (There is a risk of scalding)

The steam mop is equipped with a thermostat and a thermal cutout. If for any reason the steam mop overheats it will switch off. If this happens turn off and unplug the steam mop, allow to cool for a least 2 to 4 hours and re-start.

The steam mop and accessories get very hot during use, always allow them to cool down before handling.

Always unplug and switch off the steam mop when assembling.

Always switch off the steam mop and allow to cool before emptying the water tank or changing the cleaning pads/ accessories.

Never use the steam mop without the microfiber pad properly attached to the mop head.

Using your machine:

!WARNING !

Never leave the steam mop in one spot on any surface for an extended period of time with a damp or wet microfiber pad attached as this may damage the floor surface.

When cleaning hard floors, your steam mop should only be used on tiles, linoleum, sealed hard wood flooring, engineered hard wood, laminate, vinyl, and sealed stone floors. If used on waxed flooring, you may experience loss of glossiness.

To reduce the risk of personal injury, unplug the steam cleaner when assembling the accessories.

Do not clean over floor electrical outlets.

Do not use steam cleaner or press the Steam Trigger without water in the water tank.

9

WH20400

1Plug into outlet and slide switch to ON (I=ON) position. The blue light will illuminate to show power on. The green light will illuminate to show the steam mop is ready to use. To turn OFF slide switch to OFF (O=OFF) position.

WH20420

Plug into outlet and slide switch to ON (I=ON) position. The red light will illuminate to show power on. The blue light will replace the red light to show the steam mop is ready to use. To turn OFF slide switch to OFF (O=OFF) position.

2To recline the steam mop place your foot onto the floorhead and pull handle backwards.

*

WH20400

*

*

WH20420

3To steam your floors WITHOUT solution select the Steam Only setting.

To steam floors WITH solution select tile, vinyl or wood.

*Varies per model

10

4To produce steam, squeeze the trigger. To prevent over-wetting

floors, avoid holding the trigger continuously.

5Move the steam mop slowly back and forth across

the floor paying particular attention to high traffic areas. Squeeze/release trigger as required.

TO SANITIZE HARD SURFACES

Select the "STEAM ONLY" setting.

Connect the microfiber pad and run a minimum

of 6 strokes at a medium pace (5-7 seconds per

32" stroke) across same area. Allow to dry.

6To engage SteamStream™ from the front nozzle, press the SteamStream™ button to activate and squeeze the trigger to release steam. Press the SteamStream™ button to turn OFF (0=OFF).

11

Hoover WH20400, WH20420PC User Manual

! WARNING !

Refreshing carpets: Do not clean over floor electrical outlets. Do not use steam cleaner or press the Steam

Trigger without water in the water tank.

• IMPORTANT •

When using on carpets, always ensure the multi-surface microfiber pad and carpet glider are properly attached to the mop head.

7Place the microfiber pad on the floor white side facing up. Place steam mop onto pad making sure the entire pad covers the floor head.

8With microfiber pad attached, hook steam mop into the front of the carpet glider and push to clip into place. Carpet glider should only be used when refreshing carpets.

 

WH20400

 

9

WH20420

 

Select the Steam

To recline the steam mop,

only setting*.

place foot here and pull

 

10handle backwards.

*Varies per model

12

11

 

 

12

 

 

 

 

Move the steam mop slowly

To produce steam,

 

 

squeeze the trigger.

 

backwards and forwards

To prevent over-wetting

 

across the floor.

 

floors, avoid holding the

 

 

 

 

trigger continuously.

 

 

 

13To release carpet glider, push down on clip with foot and lift the steam mop.

13

Using tile and grout scrub brush and SteamStream:

!WARNING !

Do not clean over floor electrical outlets.

Do not use steam cleaner or press the Steam Trigger without water in the water tank.

!WARNING !

Scrub brush bristles may damage wood floors.

• IMPORTANT •

Always switch off the steam mop before attaching or removing the floorhead.

• IMPORTANT •

Scrub brush only recommended for tile and grout cleaning only.

*Varies per model

1Place foot on outer floor head and gently pull away steam mop to release the tile and grout scrub brush* or compact scrub brush*.

2Move steam mop back and forth across the floor, getting into corners and awkward places.

3To engage SteamStream™ from the front nozzle, press the SteamStream™ button to activate and squeeze the trigger to release steam. Press the SteamStream™ button to turn OFF (0=OFF).

14

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