This publication is protected by copyright and all rights are reserved. No p art of it may be reproduced or
transmitted by any means or in any form, without prior c onsent in writing from Gateway.
The information in this manual has been carefully checked and is believed to be accurate. However, changes
are made periodically. These changes are incorporated in newer publication editions. Gateway may improve
and/or change products described in this publication at any time. Due to continuing system improvements,
Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product
updates, consult the Gateway Web site at www .gateway .com. In no event will Gateway be liabl e for direct, indirect,
special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual,
even if advised of the possibility of such damages.
In the interest of continued product development, Gateway reserves the right to make improvements in this manual
and the products it describes at any time, without notices or obligation.
Trademark acknowledgments
AnyKey, black-and-white spot design, CrystalScan, Destination, EZ Pad, EZ Point, Field Mouse, Solo, TelePath,
Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are registered trademarks and
GATEWAY, Gateway Profile, Gateway Solo, Gateway Astro, green stylized GATEWAY, green stylized Gateway
logo, and the black-and-white spotted box logo are trademarks of Gat eway, Inc. Intel, Intel Inside logo, and
Pentium are registered trademarks and MMX is a trademar k of Inte l Corporation. Micr osoft, MS , MS-DO S, and
Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned
herein are used for identification purposes only, and may be the trademarks or registered trademarks of their
respective companies.
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iv
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Preface
Conventions used in this manual
Throughout this manual, you will see the following conventions:
ConventionDescription
ENTERKeyboard key names are printed in small capitals.
TRL+ALT+DELA plus sign means to press the keys at the same time.
C
SetupCommands to be entered, options to select, and messages that
appear on your monitor are printed in bold.
User’s GuideNames of publications are printed in italic.
ViewpointAll references to front, rear, left, or right on the computer are based
on the compute r bei ng in a no rmal, upright position , as vie w ed f rom
the front.
ImportantA note labeled important informs you of special
circumstances.
CautionA caution warns you of possible damage to equipment or
loss of data.
WarningA warning indicates the possibility of personal injury.
Conventions used in this manual v
8506999.book Page vi Friday, December 15, 2000 8:22 AM
Getting additional information
Log on to the technical support area of www.gatewayatwork.com to find
information about your computer or other Gateway products. Some types of
information you can access are:
■ Hardware driver and prog ram updates
■ Technical tips
■ Service agreemen t information
■ Technical documen ts and component info rmation
■ Frequently asked questions (FAQs)
■ Documentation fo r peripherals or optional co mponents
■ Online technical support
vi
8506999.book Page 1 Friday, December 15, 2000 8:22 AM
System Features
Standard features
■ Intel
■ Desktop-to-tower conversion
■ Two dual in-line memory module (DIMM) sockets that support up to
■ Integrated Heceta IV Hardware Management Application Specific
■ Integrated video controller using main memory for video memory
■ Intel 810e chipset
■ Two PCI slots that support half-length, low-profile PCI expansion cards
■ One 3.5 inch diskette drive, one CD drive, and one hard dr ive
®
Celeron™ or Intel Pentium™ III processor
512 megabyte s (MB) of Synchronous Dynamic Rando m Access Memory
(SDRAM)
Integrated Circuit (ASIC)
1
■ Keyboard port, mouse port, one serial port, parallel port, video port, Local
Area Network (LAN) po rt, two Universal Serial Bus (USB) ports, and
line-out and microphone-in audio ports
■ Integrated audio using Crystal CS4201 AC’97 on-board Codec with
analog speaker suppor t
■ 10/100 Mbit per second Ethernet network support
Standard features 1
C
8506999.book Page 2 Friday, December 15, 2000 8:22 AM
Front panel
Auxiliary drive bay cover
Power button
Power LED
Optional USB port cover
D drive
CD activity LED
Headphone jack
Diskette drive activity LED
Emergency CD eject
CD eject button
Diskette eject button
Diskette drive
Auxiliary drive bay provides space for a fourth drive that can be externally
accessible.
Power button turns the computer on and off.
CD drive plays data or audio CDs.
CD activity LED glows when the CD drive is reading a CD.
Emergency CD eject provides a way to eject a CD if the computer is off.
CD eject button ejects a CD from the CD drive.
Diskette eject button ejects a diskette from the diskette drive.
Diskette drive writes to and reads from 3.5-inch, 1.44 MB diskettes.
Diskette drive activity LED glows when the diskette drive rea ds from or
writes to a diskette.
Headphone jack lets you connect a set of headphones to the integrated audio
controller on the system board.
Optional USB port cover covers the optional front panel USB ports that let
you connect USB devices directly to the front panel.
Power LED glows green when the computer is on.
2 System Features
8506999.book Page 3 Friday, December 15, 2000 8:22 AM
Back panel
Kensington lock slot
Optiona l thumbscre w lock
Power connector
Thumbscrew
Mouse port
USB ports
PCI slots (2)
Parallel (printer) port
Line-out
Voltage selector
switch
Serial port
Video port
Keyboard port
Microphone-in
RJ-45 LAN connector
Power connector connects the computer power cord. The other end of the
power cord plugs into an AC outlet or power strip.
Optional thumbscrew lock lets you lock the cover so that it cannot be
removed without a key.
Kensington lock slot lets you use a cable lock to secure the system.
Thumbscrew secures the c over to the chassis.
Parallel (p rinter or LPT) po rt connects a printer or other parallel device.
PCI slots (2) let you install as many as two low-profile PCI expansion cards.
Microphone-in jack connec ts a micropho ne.
RJ-45 LAN connector connects the network cable.
Serial (COM) port connects a serial device.
Video por t connects the monitor interface cable.
Keyboard port connects a Personal System/2
Voltage selector sets the voltage for your area, either 115V or 230V.
Mouse port connects a PS/2-compatible mouse.
®
(PS/2) compatible keyboard.
Back panel 3
8506999.book Page 4 Friday, December 15, 2000 8:22 AM
USB ports connect Plug-and-Play devices that are automatically configured
when they are plugged into the computer.
Line-out audio jack connects audio devices such as speakers.
4 System Features
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V ertical desktop feature
You can set up your desktop to sit vertically by u sing the stand included with
your accessory kit. This arrangement saves space and transforms your desktop
computer into a minitower computer.
ImportantIf you set your system up vertically, make sure you use a
CD drive with retaining clips. Retaining clips hold the CD
in place when the compute r is mount ed vertic ally. The CD
drive that ships with the system includes retaining clips.
To convert your computer to a tower
1 Turn off the computer and disconnect the power cord and all cables
connected to the back .
2 Lift the right side of the computer until it rests vertically on its left side.
3 Lift the front of the computer , rocking it back, and place the plastic stand
under the front of the computer.
4 Lower the front of the computer, allowing it to balance on the stand.
5 Reconnect the power cord and that cables you disconnected earlier.
Vertical desktop feature 5
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8506999.book Page 7 Friday, December 15, 2000 8:22 AM
RJ-45 LAN connector
G
HSerial port
IParallel port
JVideo port
KDual USB ports
LKeyboard and mouse port s
M Processor fan connector
NProcessor socket
ODIMM slots
PMain power connector
QDiskette drive connector
RSecondary IDE connector
SPrimary IDE connector
TFront panel connector
UBattery
VChassis intrusion connector
W BIO S configuration ju mper (J6A1)
Heceta IV hardware management
Heceta IV is an integrated data acquisition system that lets you monitor the
status of your system hardware. Monitored information includes internal
temperature, fan speed, voltage, and chassis intrusion (to alert you in case of
tampering). The features of the hardware management system can be accessed
through LANDesk® Client Manager, which provides a quick system health
indicator.
Heceta IV hardware management 7
8506999.book Page 8 Friday, December 15, 2000 8:22 AM
8 System Features
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System Setup
Setting up your computer
Use the instructions on the Quick Guide poster that c ame with your computer
to assemble your computer.
You should prepare a safe working environment before assembling your
computer by following these guidelines:
■ Use a clean, flat, and stable surface for your computer. Allow at least
6 inches at the rear of the computer for cabling and air circulation.
■ Obtain a grounded (three-prong) AC surge-p rotected power strip. A
surge-protected power strip helps protect against AC power fluctuations.
■ Protect your computer from extreme temperature and humidity. Do not
expose your computer to direct sunlight, heater ducts, or other
heat-generatin g objects.
2
■ Keep your computer away from equipment that generates magnetic
fields, such as unshielded stereo speakers. Even a telephone p laced too
close to the computer may cause interference.
■ Plug the computer into a wall outlet or power strip that is easily
accessible.
ImportantKeep the computer boxes and packing materi al in case you
need to send the computer to Gateway for repairs. If you
return your computer in different packaging, your warranty
may be voided.
Setting up your computer 9
8506999.book Page 10 Friday, December 15, 2000 8:22 AM
Starting your computer
Before you start your computer for the first time:
■ Make sure that the voltage selector switch on the back of the computer
is set to the correct voltage for your area. This switch is set at the factory
to the correct voltage (see “Back panel” on page 3 for the voltage selector
switch location) .
■ Make sure all cables are firmly connected to the proper ports on the back
panel of the computer.
CautionMake sure your computer and peripherals are turned off
and unplugged from the power outlet when you connect
peripherals to the computer, or you might damage the
computer or the peripherals.
■ Make sure the computer and monitor are plugged into an AC outlet or
power strip and that the power strip is turned on.
To s tart the computer :
1 If you have connected the computer components to a power strip, make
sure all the computer components are turned off, then turn on the power
strip.
2 Tur n o n th e m on i t o r.
3 Turn on any other componen ts connected to the computer, such as
speakers, a printer, or a scanner.
4 Turn on the computer.
If nothing happens when you turn on the computer:
■Make sure that the power cables are securely plugged in and that
your power strip (if you are using one) is plugged in an d turned on.
■Make sure the monitor is connected to the computer , p lugged into
the power strip or AC outlet, and turned on. You may also need
to adjust the brightness and contrast controls on the monitor.
10 System Setup
8506999.book Page 11 Friday, December 15, 2000 8:22 AM
Understanding the Power-On Self-T est
When you turn on your computer, the Power-On Self-Test (POST) routine
checks the computer memory and compon ents. To see this information on
the screen, press T
ImportantThe computers starts very quickly. If your monitor requires
The computer displays error messages if POST finds any problems. W rite down
any error messages that you see. If you continue to have problems, these error
messages may help technical support diagnose the cause.
AB during POST.
a short time to warm up, you may not see the messages.
If you are having problems, you may need to wait for the
monitor to warm up and then restart the computer. If you
are trying to enter Setup, press F1 before the monitor
warms up.
Setting up the opera ting system
The first time you start your computer, the operating system takes a few
minutes to set up.
Refer to your operating system documentation for specific questions regarding
the operating system.
To complete the operating system setup for Windows NT:
1 After the computer starts, the start-up wizard o pens. Continue by clicking
Next.
2 Type the requested information in the appropriate text bo xes. When you
have finished typing the information, continue by clicking
ImportantAny ID or key numbers requested to complete the
operating system setup are eith er on a sticker attach ed to
the computer or in the documentation provided.
3 Continue following the instructions and selecting options in the start-up
wizard dialog boxes, clicking
the wizard tells you to restart the computer.
Next to move through the dialog boxes, unt il
Next.
If you need to return to the previous dialog box to change any of your
entries, click
Back.
Starting your computer 11
8506999.book Page 12 Friday, December 15, 2000 8:22 AM
4 Restart your computer. The setup is complete.
ImportantFor other operating systems, such as Windows®2000,
refer to the appropr iate o perating system s oftware man ual
for setup instructions.
T urning off your computer
Every time you turn off your computer , shut down the operating sy stem first.
You may lose data if you do not follow the proper procedure.
To turn off your computer in Windows NT:
1 Click Start, then select Shut down the computer?, then Shut Down.
2 Click OK. The computer turns off. If you see a message saying It is now
safe to turn off your computer
button.
, turn off the computer by pressing th e power
3 Turn off the monitor and peripherals.
WarningWhen you turn the computer off by pressing the power
button, some electric current still flows through the
computer. Before opening the computer case or
connecting or removing any peripherals, turn off the
computer, then unplug the power cord and modem cable
(if installed) or you may get an electric shock.
®
ImportantFor other operating systems, such as Windows
refer to the appropr iate o perating system s oftware man ual
for instructions.
2000,
12 System Setup
8506999.book Page 13 Friday, December 15, 2000 8:22 AM
Restarting your computer
If your computer does not respond to keyboard or mouse input, you may have
to close programs that are not responding. If closing u nresponsive prog rams
does not restore your computer to normal operation, you may have to reset
the computer.
To close programs and restart your computer in Windows NT:
1 Press CTRL+ALT+DEL. A window opens that lets you close a program that
is not responding.
2 Click Ta s k Ma n a ge r, then select the program that is not responding.
3 Close the program by clicking End Task.
4 If the computer does not respond, turn off the computer power, wait ten
seconds an d turn the po wer on again.
ImportantIf the computer does not turn off immediately, you may
need to hold the power button down for a few seconds to
turn the computer off.
As a part of the regular startup process, a program to check the disk sta tus
runs automatically. When the checks are finished, Windows starts.
ImportantFor other operating systems, such as Windows 2000, refer
to the appropriate operating system software manual for
instructions.
Restarting your computer 13
8506999.book Page 14 Friday, December 15, 2000 8:22 AM
14 System Setup
8506999.book Page 15 Friday, December 15, 2000 8:22 AM
Case Access
Static electricity precautions
Static electricity can permanently damage elec tronic components in your
computer. When opening your computer case, always perform the following
procedure.
CautionPrevent electrostatic damage to your computer by
following static electricity precautions every time you open
your computer case.
To a void static electricit y discharge:
1 We ar a grounding wrist strap (available at most electronics stores).
2 Turn off the computer power.
3
3 Discharge any static electricity by touching a bare metal surface on the
back of the case.
4 Unplug all power cords from AC outlets and disconnect the modem cable
(if installed).
5 Remove the computer cover.
Static electricity precautions 15
8506999.book Page 16 Friday, December 15, 2000 8:22 AM
Follow these precautions to avoid electrostatic damage to your computer
components:
■ Avoid static-causing surfaces such as plastic and packing foam in your
work area.
■ Remove the parts from their antistatic bags only when you are ready to
use them. Do not lay parts on the outside of antistatic bags since only
the inside of the bag provides antistatic prot ection.
■ Always hold cards by their edges and their metal mounting brackets.
Avoid touching components on the cards a nd the e dge conn ectors that
connect to expansion slots.
■ Never slide cards or other parts over any surface.
WarningAvoid exposure to dangerous electrical voltages and
moving parts, by turning o ff your computer and unplug ging
the power cord and modem cable before removing the
computer cover.
Opening the case
To work on the internal components of the computer, you must open the
case, which has two removable parts:
■A chassis cover that surrounds the sides and top of the system
■A front faceplate (bezel) that covers the front of the system
Because the components inside your computer a re extremely sensitive to static
electricity, be sure to fo llow the precautions at the beginning of this chapter
for avoiding static electricity damage.
WarningAvoid exposure to dangerous electrical voltages and
moving parts, by turning o ff your computer and unplug ging
the power cord and modem cable (if installed) before
removing th e chassis cov er.
16 Case Access
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Removing th e cover
To remove the chassis cover:
1 Turn off the computer and disconnect all peripherals and power cords.
2 If the case is secured by a chassis lock, unlock the chassis.
3 Remove the thumbscrew on the back of the case.
4 Using the hand les on each side of the cover, pull the cover tow ard the
back of the computer.
Thumbscrew
Handles
5 Lift the cover up and off of the computer.
Opening the case 17
8506999.book Page 18 Friday, December 15, 2000 8:22 AM
Removing the bezel
To remove the front bezel:
1 Lift the three tabs to release the bezel. The top of the bezel swings out
and away from the cha ssis.
Tabs
2 Lift the bezel until the tabs clear the holes in the chassis. Remove the
bezel.
Closing the case
Replace the chassis cover as soon as you finish installing or removing
components so that dust and dirt (which could damage the computer) do not
collect inside the computer.
18 Case Access
8506999.book Page 19 Friday, December 15, 2000 8:22 AM
Replacing the bezel
To replace the front bezel:
1 Set the tabs on the bottom edge of the bezel into the holes in the front
panel of the chassis.
2 Swing the bezel up into position, then press the bezel into the chassis
until the three upper tabs snap into their holes.
Replacing the cover
To replace the chassis cover:
1 Place the cover on the computer, making sure the hole for the
thumbscrew is at the back of the chassis.
2 Slide the cover toward the front of the computer until the front edge of
the cover slides beneath the top edge of the bezel.
3 Reinstall the thumbscrew that you removed to open the case.
4 If you are using a chassis lock to secure the computer, replace the lock.
Closing the case 19
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20 Case Access
8506999.book Page 21 Friday, December 15, 2000 8:22 AM
Replacing and
Adding System
Components
Replacing or adding drives
Preparing to replace or add a drive
One 3.5-inch diskette drive, one 3.5-inch hard drive , and one CD drive are
included with your computer . Y ou can ad d one additional half-height 3.5-inch
tape storage or disk storage device.
As you prepare to install drives, keep the following in mind:
■ To remove and install drives, use an antistatic wrist strap.
■ If you remove a drive, place it in an antistatic bag or container.
■ Before you install a drive, see the drive documentation for information
on configuring the drive, setting any jumpers on the d rive, and attaching
cables to the drive.
4
■ If you are installing a drive that requires a controller card, install the card
before you install the drive.
■ The IDE cables automatically assign master/slave positions to the drives
they connect. You can override these assignments using the jumpers on
the drives.
■ IDE hard drives can be configured as single, master, or slave. IDE CD
drives can be configured as master or slave. Configure the drives by using
the drive-select jumpers located on the drive s.
■ You may need to configure the drives you install using the BIOS Setup
utility. Press F1 at start up to open the BIOS Setup utility.
Replacing or adding drives 21
8506999.book Page 22 Friday, December 15, 2000 8:22 AM
Drive cabling information
Your computer includes three different types of drive cables. Each drive cable
is clearly labeled, indicating cable-type and showing which end is connected
to the appropriate connector on the system board and which end is connected
to the drive.
Use the diskette drive connector cable to connect the diskette drive. Use the
standard IDE connector cable to connect IDE devices such as CD drives and
standard IDE hard drives. Use the 80-conductor IDE cable to connect
DMA-100-compatible hard drives.
ImportantThe CD drive may be connected to the primary IDE
controller and the hard drive may be connected to the
secondary IDE controller. Drive assignments will reflect the
correct configuration from the factory.
Replacing the CD drive
To replace the CD drive:
1 Turn off the computer and disconnect the power cord, modem cable (if
installed), and all external peripheral devices.
2 Remove the cover. (See “Removing the cover” on page 17 and “Static
electricity precautions” on page 15.)
3 Locate the CD drive.
4 Disconnect the power, audio, and data cables from the back of the drive.
Note their positions and orientations. (You will reconnect these cables
when you install the new drive.)
22 Replacing and Adding System Components
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