Ford Transit 2020 Owner's Manual

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owner.ford.com		ford.ca

September 2019

First Printing

Litho in U.S.A.

2020 TRANSIT Owner’s Manual

Owner’s Manual 2020TRANSIT

LK3J 19A321 AA

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: LK3J 19A321 AA 201908 20190823091629

California Proposition 65

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm.

Wash your hands after handling.

Introduction
About This Manual ..........................................	9
Symbols Glossary ............................................	9
Data Recording .................................................	11
Perchlorate .......................................................	15
Replacement Parts Recommendation
...........................................................................	16
Special Notices ...............................................	16
Mobile Communications Equipment
...........................................................................	18
Export Unique Options ................................	18
Environment
Protecting the Environment .......................	19
Child Safety
General Information .....................................	20
Installing Child Restraints ..........................	22
Booster Seats .................................................	38
Child Restraint Positioning ........................	40
Child Safety Locks ........................................	42
Seatbelts
Principle of Operation .................................	44
Fastening the Seatbelts .............................	45
Seatbelt Height Adjustment .....................	47
Seatbelt Warning Lamp and Indicator
Chime .............................................................	47
Seatbelt Reminder .......................................	48
Child Restraint and Seatbelt
Maintenance ..............................................	50
Seatbelt Extensions .....................................	50
Supplementary Restraints
System
Principle of Operation ..................................	51
Driver and Passenger Airbags ...................	52
Side Airbags ....................................................	58
Safety Canopy™ ...........................................	59
Crash Sensors and Airbag Indicator ......	60

Airbag Disposal ...............................................	61
911 Assist
What Is 911 Assist ..........................................	62
Emergency Call Requirements ................	62
Emergency Call Limitations ......................	63
Keys and Remote Controls
Principle of Operation .................................	64
General Information on Radio
Frequencies ................................................	64
Remote Control - Vehicles Without:
Passive Anti-Theft System (PATS)
..........................................................................	65
Remote Control - Vehicles With: Passive
Anti-Theft System (PATS) ....................	66
Remote Control - Vehicles With: Power
Sliding Door ................................................	68
Replacing a Lost Key or Remote Control
...........................................................................	70
MyKey™
Principle of Operation ...................................	71
MyKey Settings ................................................	71
Creating a MyKey ...........................................	72
Programming a MyKey ................................	72
Clearing All MyKeys ......................................	74
Checking MyKey System Status ..............	74
Using MyKey With Remote Start
Systems ........................................................	75
MyKey – Troubleshooting ...........................	75
Doors and Locks
Locking and Unlocking ................................	76
Sliding Door - Vehicles
Without:PowerSlidingDoor
Sliding Door Precautions ...........................	80
Opening the Sliding Door ..........................	80
Closing the Sliding Door ..............................	81

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

Table of Contents

Sliding Door - Vehicles With:
Power Sliding Door
Sliding Door Precautions ...........................	82
Opening the Sliding Door ...........................	82
Closing the Sliding Door .............................	83
Stopping the Sliding Door Movement
..........................................................................	84
Resetting the Power Sliding Door ..........	84
Sliding Door – Troubleshooting ..............	85
Keyless Entry
Locating the Keyless Entry Keypad ........	87
Master Access Code .....................................	87
Keyless Entry Settings .................................	87
Locking and Unlocking the Doors Using
Keyless Entry ...............................................	87
Keyless Entry – Troubleshooting ............	88
Security
Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS) ..........................................................	89
Anti-Theft Alarm - Vehicles Without:
Anti-Theft Alarm Horn with Integral
Battery ..........................................................	90
Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery ...........................................................	91
Power Running Boards
Using Power Running Boards ...................	93
Steering Wheel
Adjusting the Steering Wheel ..................	96
Wipers and Washers
Windshield Wipers ........................................	97
Autowipers .......................................................	97
Windshield Washers ....................................	98

Lighting
General Information ..................................	100
Lighting Control ...........................................	100
Autolamps ......................................................	101
Instrument Lighting Dimmer ...................	102
Daytime Running Lamps ..........................	102
Automatic High Beam Control ...............	103
Front Fog Lamps .........................................	104
Direction Indicators ....................................	105
Interior Lamps ..............................................	105
Cargo Lamps ................................................	106
Windows and Mirrors
Power Windows ...........................................	107
Exterior Mirrors .............................................	108
Interior Mirror ................................................	109
Instrument Cluster
Gauges .............................................................	110
Warning Lamps and Indicators ................	111
Information Displays
General Information ....................................	115
Trip Computer ................................................	117
Personalized Settings .................................	119
Climate Control
Manual Climate Control .............................	121
Hints on Controlling the Interior Climate
.........................................................................	122
Rear Passenger Climate Controls ..........	123
Heated Rear Window .................................	123
Heated Exterior Mirrors - Vehicles
Without: Heated Rear Window ..........	123
Heated Exterior Mirrors - Vehicles With:
Heated Rear Window .............................	123
Auxiliary Heater ............................................	124
Remote Start .................................................	125

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

Table of Contents

Interior Air Quality
What Is the Cabin Air Filter .......................	127
Locating the Cabin Air Filter .....................	127
Changing the Cabin Air Filter ...................	127
Seats
Sitting in the Correct Position .................	128
Head Restraints ............................................	128
Manual Seats - Vehicles With: 2-Way
Manual Seat ..............................................	129
Manual Seats - Vehicles With: 4-Way
Manual Seat ...............................................	131
Power Seats ...................................................	133
Rear Seats ......................................................	135
Heated Seats ................................................	138
Auxiliary Power Points
Auxiliary Power Points ...............................	139
Cigar Lighter ...................................................	141
Storage Compartments
Overhead Console .......................................	142
Bottle Holders ...............................................	142
Overhead Storage .......................................	142
Rear Overhead Storage .............................	142
Starting and Stopping the
Engine
General Information ...................................	144
Ignition Switch ..............................................	144
Steering Wheel Lock ..................................	145
Starting a Gasoline Engine ......................	145
Starting a Diesel Engine ............................	146
Switching Off the Engine .........................	148
Engine Block Heater ...................................	148
Auto-Start-Stop - 3.5L
Ecoboost™, 2.0L EcoBlue
What Is Auto-Start-Stop ..........................	150
Auto-Start-Stop Precautions .................	150

Switching Auto-Start-Stop On and Off
.........................................................................	150
Stopping the Engine ...................................	150
Restarting the Engine ................................	150
Auto-Start-Stop Indicators ......................	151
Auto-Start-Stop – Troubleshooting
..........................................................................	151
Fuel and Refueling
Safety Precautions ......................................	153
Fuel Quality - 2.0L EcoBlue, Diesel .......	153
Fuel Quality - 3.5L Duratec, E85 ............	156
Fuel Quality - 3.5L Duratec/3.5L
Ecoboost™, Gasoline .............................	157
Fuel Filler Funnel Location .......................	158
Running Out of Fuel ...................................	158
Refueling .........................................................	159
Engine Emission Control
Emission Law ................................................	163
Catalytic Converter - 3.5L Duratec/3.5L
Ecoboost™ ................................................	164
Selective Catalytic Reductant System -
2.0L EcoBlue .............................................	165
Diesel Particulate Filter .............................	168
Transmission
Automatic Transmission ...........................	174
Tow/Haul ........................................................	176
All-Wheel Drive
Using All-Wheel Drive ................................	178
Brakes
General Information ...................................	183
Hints on Driving With Anti-Lock Brakes
.........................................................................	183
Hill Start Assist .............................................	183

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

Table of Contents

Parking Brake - Vehicles With:

Conventional Mechanical

Parking Brake

Applying the Parking Brake ....................	186
Releasing the Parking Brake ..................	186
Parking Brake Audible Warning .............	186
Parking Brake – Troubleshooting ..........	186
Parking Brake - Vehicles With:
Push Down Parking Brake
Applying the Parking Brake .....................	187
Releasing the Parking Brake ...................	187
Pushing the Parking Brake Lever Down
.........................................................................	187
Parking Brake Audible Warning ..............	187
Parking Brake – Troubleshooting ..........	188
Traction Control
Principle of Operation ...............................	189
Using Traction Control ..............................	189
Stability Control
Principle of Operation ...............................	190
Using Stability Control ...............................	191
Parking Aids
Principle of Operation ................................	192
Parking Aid .....................................................	192
Rear Parking Aid ..........................................	194
Front Parking Aid .........................................	196
Side Sensing System .................................	198
Active Park Assist ......................................	200
Rear View Camera - Vehicles With:
Parking Aid Camera ...............................	202
180 Degree Camera ...................................	205
Cruise Control
Principle of Operation ...............................	207
Using Cruise Control ..................................	207
Using Adaptive Cruise Control ..............	208

Driving Aids
Speed Limiter ................................................	216
Driver Alert ......................................................	216
Lane Keeping System ................................	219
Blind Spot Information System .............	223
Cross Traffic Alert .......................................	226
Eco ...................................................................	230
Steering ...........................................................	231
Pre-Collision Assist ....................................	232
Front View Camera ....................................	236
Drive Control .................................................	237
Load Carrying
Roof Racks and Load Carriers - Bus .....	239
Roof Racks and Load Carriers - Van
........................................................................	239
Load Retaining Fixtures ............................	239
Load Limit .....................................................	240
Towing
Towing a Trailer ...........................................	245
Recommended Towing Weights -
Chassis Cab/Crew Van/Cutaway/Van
........................................................................	246
Recommended Towing Weights - M2
Bus ...............................................................	248
Essential Towing Checks ..........................	251
Towing the Vehicle on Four Wheels ......	257
Driving Hints
Breaking-In ....................................................	258
Reduced Engine Performance ...............	258
Economical Driving ....................................	258
Cold Weather Precautions ......................	258
Driving Through Water ..............................	259
Floor Mats .....................................................	259
Roadside Emergencies
Roadside Assistance ..................................	261
Hazard Flashers ...........................................	262

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

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Emergency Exit - M2 Bus .........................	262
Fuel Shutoff ..................................................	262
Jump Starting the Vehicle - 2.0L EcoBlue
........................................................................	263
Jump Starting the Vehicle - 3.5L
Duratec/3.5L Ecoboost™ ...................	265
Post-Crash Alert System .........................	268
Transporting the Vehicle .........................	268
Towing Points ..............................................	269
Customer Assistance
Ford Credit .....................................................	270
Getting the Services You Need ..............	270
In California (U.S. Only) .............................	271
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .....................	272
Utilizing the Mediation/Arbitration
Program (Canada Only) .......................	273
Getting Assistance Outside the U.S. and
Canada ........................................................	273
Ordering Additional Owner's Literature
........................................................................	275
Reporting Safety Defects (U.S. Only)
........................................................................	275
Reporting Safety Defects (Canada Only)
........................................................................	276
Fuses
Fuse Box Locations .....................................	277
Fuse Specification Chart ..........................	278
Changing a Fuse .........................................	290
Maintenance
General Information ..................................	292
Opening and Closing the Hood .............	292
Under Hood Overview - 2.0L EcoBlue
........................................................................	294
Under Hood Overview - 3.5L Duratec
........................................................................	295
Under Hood Overview - 3.5L Ecoboost™
........................................................................	296
Engine Oil Dipstick - 2.0L EcoBlue .......	297

Engine Oil Dipstick - 3.5L Duratec ........	297
Engine Oil Dipstick - 3.5L Ecoboost™
........................................................................	297
Engine Oil Check .........................................	297
Changing the Engine Oil and Oil Filter
........................................................................	298
Oil Change Indicator Reset - Diesel ......	299
Oil Change Indicator Reset - Gasoline
.......................................................................300
Engine Cooling Fan - Diesel ...................	300
Engine Cooling Fan - Gasoline ..............	300
Engine Coolant Check ..............................	300
Automatic Transmission Fluid Check
.......................................................................304
Brake Fluid Check .......................................	305
Fuel Filter Service Indicator Check ......	305
Washer Fluid Check ...................................	305
Draining the Fuel Filter Water Trap ......	305
Fuel Filter - Gasoline .................................	306
Changing the 12V Battery .......................	306
Checking the Wiper Blades ....................	308
Changing the Front Wiper Blades .......	309
Adjusting the Headlamps .......................	309
Removing a Headlamp ...............................	311
Changing a Bulb ............................................	311
Changing the Engine Air Filter ................	316
Drive Belt Routing - 2.0L EcoBlue ..........	317
Drive Belt Routing - 3.5L Duratec/3.5L
Ecoboost™, Vehicles With: Dual
Generators .................................................	318
Drive Belt Routing - 3.5L Duratec/3.5L
Ecoboost™, Vehicles With: Single
Generator ...................................................	318
Vehicle Care
Cleaning Products .......................................	319
Cleaning the Exterior .................................	320
Waxing .............................................................	321
Cleaning the Engine ...................................	322
Cleaning the Windows and Wiper Blades
........................................................................	322

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

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Cleaning the Interior ..................................	323
Cleaning the Instrument Panel and
Instrument Cluster Lens .......................	325
Repairing Minor Paint Damage ..............	325
Cleaning the Wheels .................................	325
Vehicle Storage ...........................................	326
Body Styling Kits .........................................	328
Wheels and Tires
General Information ..................................	329
Tire Care .........................................................	330
Using Winter Tires ......................................	347
Using Snow Chains ....................................	348
Tire Pressure Monitoring System .........	349
Changing a Road Wheel ..........................	353
Lug Nuts .........................................................	364
CapacitiesandSpecifications
Engine Specifications - 2.0L EcoBlue
........................................................................	365
Engine Specifications - 3.5L Duratec
.......................................................................	366
Engine Specifications - 3.5L Ecoboost™
........................................................................	367
Motorcraft Parts - 2.0L EcoBlue ...........	368
Motorcraft Parts - 3.5L Duratec ............	369
Motorcraft Parts - 3.5L Ecoboost™ .....	370
Vehicle Identification Number ................	371
Vehicle Certification Label .......................	372
Transmission Code Designation ............	372
Capacities and Specifications - 2.0L
EcoBlue .......................................................	373
Capacities and Specifications - 3.5L
Duratec ........................................................	377
Capacities and Specifications - 3.5L
Ecoboost™ ...............................................	383
Bulb Specification Chart .........................	389

Connected Vehicle Limitations ..............	391
Connecting the Vehicle to a Mobile
Network ......................................................	391
Connecting the Vehicle to a Wi-Fi
Network ......................................................	391
Connected Vehicle – Troubleshooting
........................................................................	392
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot .........................	394
Changing the Wi-Fi Hotspot Name or
Password ...................................................	394
Audio System
General Information ..................................	395
Audio Unit - Vehicles Without: SYNC
........................................................................	395
Audio Unit - Vehicles With: SYNC 3 ......	397
AM/FM Radio - Vehicles Without: SYNC
.......................................................................	398
Audio Unit Clock and Date Displays -
Vehicles Without: SYNC ......................	399
Connecting a Bluetooth Device -
Vehicles Without: SYNC ......................	399
Streaming Bluetooth Audio - Vehicles
Without: SYNC ........................................	399
Playing Media From a USB Device -
Vehicles Without: SYNC ......................	399
USB Port .......................................................	400
Using Voice Recognition .........................	400
SYNC™
General Information ...................................	401
Using Voice Recognition ..........................	402
Using SYNC™ With Your Phone ..........	404
SYNC™ Applications and Services ......	405
Using SYNC™ With Your Media Player
.......................................................................	408
SYNC™ Troubleshooting ........................	409

Connected Vehicle	SYNC™ 3
Connected Vehicle Requirements ........	391 General Information ...................................	418
	6

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

Table of Contents

Using Voice Recognition ..........................	420
Entertainment .............................................	426
Phone ..............................................................	436
Navigation ......................................................	437
Apps ................................................................	443
Settings ..........................................................	445
SYNC™ 3 Troubleshooting .....................	447
Accessories
Accessories ..................................................	460
Auxiliary Switches .......................................	461
Ford Protect
Ford Protect ..................................................	462
Scheduled Maintenance
General Maintenance Information ......	464
Normal Scheduled Maintenance .........	467
Special Operating Conditions Scheduled
Maintenance ............................................	469
Scheduled Maintenance Record ............	471
Appendices
Electromagnetic Compatibility .............	482
End User License Agreement ................	484
Declaration of Conformity ......................	509

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

Introduction

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

Note: Either Ford Motor Company or an authorized Ford dealer may have originally sold this incomplete vehicle to a vehicle modifier who upfitted it. As a result, it may have different options and features than described in this manual.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

E154903

A Right-hand side.

BLeft-hand side.

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Air conditioning system

Air conditioning system lubricant type

Anti-lock braking system

Avoid smoking, flames or sparks

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

Introduction

Battery

Battery acid

Brake fluid - non petroleum based

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

Cruise control

E71340

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten seatbelt

Flammable

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard flashers

Heated rear window

Windshield defrosting system

Interior luggage compartment release

Jack

Keep out of reach of children

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

Introduction

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

Horn control

Panic alarm

Parking aid

E139213

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

Requires registered technician

Safety alert

See Owner's Manual

See Service Manual

Service engine soon

Passenger airbag activated

Passenger airbag deactivated

Side airbag

Shield the eyes

Stability control

Hill descent control

Trail control

Windshield wiping system

Windshield wash and wipe

DATA RECORDING

WARNING: Do not connect wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

Introduction

We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print, but as technology rapidly changes, we recommend that you visit the regional Ford website for the latest information.

Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.

Note: Error logs are reset following a service or repair.

Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.

Data recorded includes, for example:

•Operating states of system components, for example, fuel level, tire pressure and battery charge level.

•Vehicle and component status, for example, wheel speed, deceleration, lateral acceleration and seatbelt status.

•Events or errors in essential systems, for example, headlamps and brakes.

•System responses to driving situations, for example, airbag deployment and stability control.

•Environmental conditions, for example, temperature.

Some of this data, when used in combination with other information, for example, an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.

Service Data

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, for example, your contact information, to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

Introduction

facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.

Event Data

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The event data recorder in this vehicle is designed to record such data as:

•How various systems in your vehicle were operating;

•Whether or not the driver and passenger seatbelts were buckled/fastened;

•How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

•How fast the vehicle was traveling; and

•Where the driver was positioning the steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.

Comfort, Convenience and

Entertainment Data

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 445).

Comfort and Convenience Data

Data recorded includes, for example:

•Seat and steering wheel position.

•Climate control settings.

•Radio presets.

2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing

Introduction

Entertainment Data

Data recorded includes, for example:

•Music, videos or album art.

•Contacts and corresponding address book entries.

•Navigation destinations.

Services That We Provide

If you use our services, we collect and use data, for example, account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.

Services That Third Parties

Provide

We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.

Vehicles With a Modem(If Equipped)

The modem has a SIM. The modem was enabled when your vehicle was built and periodically

sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example, diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network

service providers could have access to additional information, for example, cell phone network tower identification. For additional information about our privacy policy, visit www.FordConnected.com or refer to your local Ford website.

Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings. See

Connected Vehicle (page 391).

Note: The service can be unavailable or interrupted for a number of reasons, for example, environmental or topographical conditions and data plan coverage.

Note: To find out if your vehicle has a modem, visit www.FordConnected.com.

Vehicles With SYNC

Mobile Device Data

If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 443).

The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.

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Introduction

If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example, data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.

If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.

The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 445).

System data cannot be accessed without special equipment and access to your vehicle's module.

For additional information about our privacy policy, refer to your local Ford website.

Note: To find out if your vehicle has a connectivity technology, visit www.FordConnected.com.

Vehicles With an Emergency Call

System

When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services operators your vehicle location or other

details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system.

Note: You cannot deactivate emergency call systems that are required by law.

Examples of data that the system transmits are:

•Vehicle identification number.

•Vehicle fuel type.

•Current time.

•Vehicle location and direction.

•Whether the call was automatically or manually initiated.

•Vehicle category.

Note: You cannot deactivate emergency call systems that are required by law.

PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

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Introduction

For more information visit:

Web Address

www.dtsc.ca.gov/hazardouswaste/perchlorate

REPLACEMENT PARTS RECOMMENDATION

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts. For additional information, refer to the terms and conditions of the Ford Warranty.

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and

Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Manual that is provided to you along with your Owner’s Manual.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: Never place front seat mounted rear-facing child or infant seats in front of an active passenger airbag.

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Introduction

On Board Diagnostics Data Link

Connector

Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of aftermarket plug-in devices unless approved by Ford. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.

NoticetoOwnersofPickupTrucksand

Utility Type Vehicles

WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles.

Before you drive your vehicle, please read this Owner’s Manual carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death.

Using Your Vehicle With a Snowplow

Do not use this vehicle for snowplowing.

Your vehicle is not equipped with a snowplowing package.

Using Your Vehicle as an Ambulance

If your light truck is equipped with the Ford Ambulance Preparation Package, it may be utilized as an ambulance. Ford urges ambulance manufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual, Ford Truck Body Builder’s Layout Book and the Qualified Vehicle Modifiers (QVM) Guidelines as well as pertinent supplements.

For additional information, please contact the Truck Body Builders Advisory Service:

Web Address

www.fleet.ford.com/truckbbas

You can also call us at

1–877–840–4338.

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Introduction

Other Vehicle Modifications

Ifconvertingormodifyingyourvehicle from production specification,refer to the Truck Body Builder Advisory website:

Web Address

www.fleet.ford.com/truckbbas

MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile

communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner’s

Manual for all other required information and warnings.

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Environment

PROTECTING THE

ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

For additional information about our sustainability progress and initiatives, visit www.sustainability.ford.com.

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Child Safety

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNING:Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

WARNING:All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician

(CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.

WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

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Child Safety

Recommendations for Safety Restraints for Children

Child

Infants or toddlers

Small children

	Child Size, Height, Weight, or Age	Recommended Restraint
	Child Size, Height, Weight, or Age	Type
		Type
	Children weighing 40 lb (18 kg) or less	Use a child restraint
	Children weighing 40 lb (18 kg) or less	(sometimes called an
	(generally age four or younger).	infant carrier, convertible
		seat, or toddler seat).
	Children who have outgrown or no longer
	properly fit in a child restraint (generally
	children who are less than 57 in (1.45 m)	Use a belt-positioning
	tall, are greater than age four and less	Use a belt-positioning
	than age 12, and between 40 lb (18 kg)	booster seat.
	and 80 lb (36 kg) and upward to 100 lb
	(45 kg) if recommended by your child
	restraint manufacturer).

Children who have outgrown or no longer properly fit in a belt-positioning booster seat (generally children who are at least

Larger children 57 in (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recommended

by child restraint manufacturer).

Use a vehicle seatbelt having the lap belt snug and low across the hips, shoulder belt centered across the shoulder and chest, and seat backrest

upright.

•You are required by law to properly use child restraints for infants and toddlers in the United States and Canada.

•Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

•When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position.

•When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.

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Child Safety

INSTALLING CHILD

RESTRAINTS

Child Safety Restraint

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Use a child safety restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger).

Using Lap and Shoulder Belts

WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

When installing a child safety restraint with combination lap and shoulder belts:

•Use the correct seatbelt buckle for that seating position.

•Insert the belt tongue into the correct buckle until you hear a distinct click and feel it latch. Make sure the tongue is securely fastened in the buckle.

•Keep the buckle release button pointing up and away from the safety restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.

•Place the vehicle seat upon which the child restraint will be installed in the upright position.

•Put the seatbelt in the automatic locking mode. See Step 5. Your vehicle does not require the use of a locking clip.

Perform the following steps when installing the child restraint with combination lap and shoulder belts:

Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rearward facing child restraint.

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1.Position the child safety restraint in a seat with a combination lap and shoulder belt.

3.While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Make sure the belt webbing is not twisted.

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2.Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

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4.Insert the belt tongue into the correct buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a distinct click and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

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5.To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out.

Note: The automatic locking mode is available on the front passenger and rear seats.

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Child Safety

6.Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.

7.Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

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8.Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt. This is necessary to remove the remaining slack that exists once the extra weight of the child is added to the child restraint. It also helps to achieve the correct snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle helps to remove remaining slack from the belt.

9.Attach the tether strap (if the child restraint is equipped).

10.Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for correct installation.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is correctly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

Using Lower Anchors and Tethers for Children (LATCH)

WARNING: Do not attach two child safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.

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Child Safety

The LATCH system is composed of three vehicle anchor points: two lower anchors where the seat backrest and seat cushion meet (called the seat bight) and one top tether anchor behind that seating position.

LATCH compatible child safety restraints have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint, however the seatbelt can still be used to attach the child restraint. For forward-facing child restraints, the top tether strap must also be attached to the correct top tether anchor, if a top tether strap has been provided with your child restraint.

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