Ford Transit connect 2019 Owner's Manual

Name: Ford Transit connect 2019
Brand: Ford
SKU: 2315346
Rating: 5 (1 reviews)

5 (1)

2019 FORD TRANSIT CONNECT

Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: CG3739en 201804 20180409084652

California Proposition 65

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm.

Wash your hands after handling.

Table of Contents

Introduction
About This Manual ..........................................	7
Symbols Glossary ............................................	7
Data Recording .................................................	9
Perchlorate .......................................................	13
Ford Credit ........................................................	13
Replacement Parts Recommendation
............................................................................	13
Special Notices ...............................................	14
Mobile Communications Equipment
............................................................................	15
Export Unique Options ................................	15
Environment
Protecting the Environment .......................	16
At a Glance
Instrument Panel Overview ........................	17
Child Safety
General Information ......................................	18
Installing Child Restraints ...........................	19
Booster Seats .................................................	26
Child Restraint Positioning ........................	28
Child Safety Locks ........................................	30
Seatbelts
Principle of Operation ..................................	32
Fastening the Seatbelts ..............................	33
Seatbelt Height Adjustment .....................	35
Seatbelt Warning Lamp and Indicator
Chime ............................................................	36
Seatbelt Reminder .......................................	36
Child Restraint and Seatbelt
Maintenance ...............................................	38
Seatbelt Extension .......................................	38
Personal Safety System™
Personal Safety System™ .........................	39

Supplementary Restraints
System
Principle of Operation .................................	40
Driver and Passenger Airbags ...................	41
Front Passenger Sensing System ...........	42
Side Airbags ....................................................	45
Driver Knee Airbag ........................................	46
Safety Canopy™ ...........................................	46
Crash Sensors and Airbag Indicator .......	47
Airbag Disposal .............................................	48
Automatic Crash Notification
System
911 Assist ..........................................................	49
Keys and Remote Controls
General Information on Radio
Frequencies ..................................................	51
Remote Control - Vehicles With: Keyless
Entry and Push Button Start ..................	51
Remote Control - Vehicles With: Remote
Flip Key ..........................................................	54
Replacing a Lost Key or Remote Control
..........................................................................	55
Passive Key Backup Position ....................	55
MyKey™
Principle of Operation .................................	56
MyKey Settings ..............................................	56
Creating a MyKey - Vehicles Without:
Push Button Start .....................................	57
Creating a MyKey - Vehicles With: Push
Button Start .................................................	57
Programming a MyKey ................................	58
Clearing All MyKeys .....................................	60
Checking MyKey System Status .............	60
Using MyKey With Remote Start
Systems .........................................................	61
MyKey Troubleshooting - Vehicles
Without: Push Button Start ...................	61
MyKey Troubleshooting - Vehicles With:
Push Button Start ......................................	61

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Table of Contents

Doors and Locks		Interior Mirror - Vehicles Without:	85
Locking and Unlocking	63	Auto-Dimming Interior Mirror ...............
		Interior Mirror - Vehicles With:
Sliding Door	66
		Auto-Dimming Interior Mirror	85
Keyless Entry	67
		Sun Shades	85

Liftgate
Manual Liftgate .............................................	69
Security
Passive Anti-Theft System ........................	70
Anti-Theft Alarm ............................................	72
Steering Wheel
Adjusting the Steering Wheel ...................	74
Wipers and Washers
Windshield Wipers ........................................	75
Autowipers .......................................................	75
Windshield Washers ....................................	76
Rear Window Wiper and Washers ...........	77
Lighting
General Information .....................................	78
Lighting Control .............................................	78
Autolamps .......................................................	79
Instrument Lighting Dimmer .....................	79
Headlamp Exit Delay ..................................	80
Automatic High Beam Control ................	80
Front Fog Lamps ............................................	81
Cornering Lamps ............................................	81
Direction Indicators ......................................	82
Interior Lamps ................................................	82
Windows and Mirrors
Power Windows - Vehicles With: Rear
Power Windows .......................................	83
Power Windows - Vehicles With:
One-Touch Open Driver Window .......	84
Global Opening .............................................	84
Exterior Mirrors ...............................................	84

Instrument Cluster
Gauges ..............................................................	87
Warning Lamps and Indicators ...............	88
Audible Warnings and Indicators ...........	90
Information Displays
General Information .....................................	92
Clock ..................................................................	94
Trip Computer ................................................	94
Personalized Settings .................................	94
Information Messages ................................	94
Climate Control
Manual Climate Control ...........................	108
Automatic Climate Control .....................	109
Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control ................................	111
Hints on Controlling the Interior Climate
- Vehicles With: Manual Temperature
Control ..........................................................	112
Rear Passenger Climate Controls ...........	112
Heated Windshield .......................................	113
Heated Rear Window ..................................	113
Heated Exterior Mirrors ...............................	113
Cabin Air Filter ................................................	113
Seats
Sitting in the Correct Position ..................	115
Head Restraints .............................................	115
Manual Seats ..................................................	117
Power Seats ...................................................	119
Rear Seats - Short Wheelbase ...............	120

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Table of Contents

Rear Seats - Long Wheelbase, Vehicles
With: Second Row Dual Captain Chairs
.........................................................................	124
Rear Seats - Long Wheelbase, Vehicles
With: 60/40 Split Second Row
Seating .........................................................	127
Heated Seats ................................................	130
Auxiliary Power Points
Auxiliary Power Points ................................	131
Cigar Lighter ....................................................	131
Wireless Accessory Charging ..................	132
Storage Compartments
Cup Holders ...................................................	133
Overhead Console .......................................	133
Starting and Stopping the
Engine
General Information ...................................	134
Ignition Switch ..............................................	134
Push Button Ignition Switch ....................	135
Starting a Gasoline Engine .......................	137
Starting a Flex Fuel Engine ......................	140
Starting a Diesel Engine ............................	142
Switching Off the Engine ..........................	144
Engine Block Heater ...................................	144
UniqueDrivingCharacteristics
Auto-Start-Stop ..........................................	146
Fuel and Refueling
Safety Precautions .....................................	148
Fuel Quality - Diesel ...................................	148
Fuel Quality - Gasoline ...............................	151
Fuel Quality - E85 ........................................	152
Fuel Filler Funnel Location .......................	153
Running Out of Fuel ....................................	153
Refueling .........................................................	154

Fuel Consumption .......................................	157
Engine Emission Control
Emission Law ................................................	158
Catalytic Converter .....................................	159
Selective Catalytic Reductant System
........................................................................	160
Diesel Particulate Filter .............................	163
Transmission
Automatic Transmission - 6-Speed
Automatic Transmission ......................	169
Automatic Transmission - 8-Speed
Automatic Transmission ........................	171
Brakes
General Information ....................................	173
Hints on Driving With Anti-Lock Brakes
.........................................................................	174
Parking Brake .................................................	174
Hill Start Assist .............................................	174
Traction Control
Principle of Operation ................................	176
Using Traction Control ...............................	176
Stability Control
Principle of Operation .................................	177
Using Stability Control ...............................	178
Parking Aids
Principle of Operation ................................	179
Rear Parking Aid ...........................................	179
Front Parking Aid ..........................................	181
Side Sensing System .................................	183
Active Park Assist ........................................	184
Rear View Camera .......................................	192
Cruise Control
Principle of Operation ................................	195

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Table of Contents

Using Cruise Control ...................................	195	Fuel Shutoff ..................................................	242
Using Adaptive Cruise Control ...............	196	Jump Starting the Vehicle .......................	243
Driving Aids		Post-Crash Alert System .........................	245
Driving Aids		Towing Points ...............................................	245
Speed Limiter ...............................................	202	Customer Assistance
Driver Alert ....................................................	203	Customer Assistance
Lane Keeping System ...............................	205	Getting the Services You Need ..............	247
Blind Spot Information System ............	209	In California (U.S. Only) ...........................	248
Cross Traffic Alert .........................................	211	The Better Business Bureau (BBB) Auto
Eco Mode ........................................................	213	Line Program (U.S. Only) ....................	249
Steering ...........................................................	215	Utilizing the Mediation/Arbitration	250
Pre-Collision Assist	215	Program (Canada Only) ......................	250
Pre-Collision Assist	215	Getting Assistance Outside the U.S. and
		Getting Assistance Outside the U.S. and
Load Carrying		Canada .......................................................	250
Load Carrying	221	Ordering Additional Owner's Literature
Luggage Anchor Points ..............................	221	Reporting........................................................................Safety Defects (U.S. Only)	252
Rear Under Floor Storage .........................	221		252
Cargo Nets	222	........................................................................	252
Cargo Nets	222	Reporting Safety Defects (Canada Only)
Roof Racks and Load Carriers	224	Reporting Safety Defects (Canada Only)
Roof Racks and Load Carriers	224		252
Load Limit	225	........................................................................	252
Load Limit	225

Towing
Towing a Trailer ...........................................	230
Trailer Sway Control ....................................	231
Recommended Towing Weights ............	231
Essential Towing Checks .........................	233
Transporting the Vehicle ..........................	236
Towing the Vehicle on Four Wheels ......	237
Driving Hints
Breaking-In ....................................................	238
Reduced Engine Performance ...............	238
Economical Driving ....................................	238
Cold Weather Precautions ......................	239
Driving Through Water ..............................	239
Floor Mats ......................................................	239
Roadside Emergencies
Roadside Assistance ..................................	241
Hazard Flashers ...........................................	242

Fuses
Fuse Box Locations ....................................	254
Fuse Specification Chart .........................	254
Changing a Fuse .........................................	260
Maintenance
General Information ...................................	261
Opening and Closing the Hood ..............	261
Under Hood Overview - 1.5L
Duratorq-TDCi Diesel ............................	262
Under Hood Overview - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel .............................	263
Under Hood Overview - 2.5L ..................	264
Engine Oil Dipstick - 1.5L Duratorq-TDCi
Diesel ..........................................................	265
Engine Oil Dipstick - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel/2.5L ..................	266
Engine Oil Check .........................................	266
Oil Change Indicator Reset ......................	267
Engine Cooling Fan - Gasoline ...............	267
Engine Cooling Fan - Diesel ....................	268

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Table of Contents

Engine Coolant Check ..............................	268
Automatic Transmission Fluid Check
.........................................................................	272
Brake Fluid Check ........................................	272
Washer Fluid Check ....................................	273
Changing the 12V Battery .........................	273
Checking the Wiper Blades .....................	275
Changing the Front Wiper Blades .........	275
Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate ..........	275
Changing the Rear Wiper Blades -
Vehicles With: Rear Cargo Doors ......	276
Adjusting the Headlamps ........................	276
Changing a Bulb ..........................................	278
Changing the Engine Air Filter - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
Duratorq-TDCi Diesel ............................	283
Changing the Engine Air Filter - 2.5L ....	283
Drive Belt Routing - 1.5L Duratorq-TDCi
Diesel ..........................................................	284
Drive Belt Routing - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel .............................	284
Drive Belt Routing - 2.5L ..........................	285
Vehicle Care
Cleaning Products ......................................	286
Cleaning the Exterior .................................	287
Waxing ............................................................	288
Cleaning the Windows and Wiper Blades
........................................................................	289
Cleaning the Interior ..................................	289
Cleaning the Instrument Panel and
Instrument Cluster Lens ......................	290
Cleaning Leather Seats .............................	291
Repairing Minor Paint Damage .............	292
Cleaning the Wheels .................................	292
Vehicle Storage ............................................	292
Wheels and Tires
General Information ..................................	295
Tire Sealant and Inflator Kit ...................	296

	Tire Care ..........................................................	301
	Using Winter Tires .......................................	315
	Using Snow Chains .....................................	315
	Tire Pressure Monitoring System ...........	316
	Changing a Road Wheel ..........................	320
	Tire Pressures ...............................................	324
	Lug Nuts .........................................................	325
	CapacitiesandSpecifications
	Engine Specifications - 1.5L	327
	Duratorq-TDCi Diesel ............................	327
	Engine Specifications - 2.0L Duratec-HE
	(MI4)/2.0L Flex Fuel .............................	328
	Engine Specifications - 2.5L ...................	329
	Motorcraft Parts - 1.5L Duratorq-TDCi	330
	Diesel ..........................................................	330
	Motorcraft Parts - 2.0L Duratec-HE	331
	(MI4)/2.0L Flex Fuel ..............................	331
	Motorcraft Parts - 2.5L ..............................	332
	Vehicle Identification Number ...............	333
	Vehicle Certification Label ......................	334
	Transmission Code Designation -
	6-Speed Automatic Transmission	334
	Transmission........................................................................Code Designation -	334

	8-Speed Automatic Transmission	335
	Capacities........................................................................and Specifications - 1.5L	335
		335
	Duratorq-TDCi Diesel ............................	335
	Capacities and Specifications - 2.0L	340
	Duratec-HE (MI4)/2.0L Flex Fuel .....	340
	Capacities and Specifications - 2.5L	345
	........................................................................	345
	Bulb Specification Chart .........................	350
	Audio System
	General Information ..................................	352
	Audio Unit - Vehicles Without: SYNC 3
	........................................................................	353
	Audio Unit - Vehicles With: SYNC 3 .....	356
	AM/FM Radio - Vehicles Without: SYNC
	3 ....................................................................	358

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Table of Contents

Audio Unit Clock and Date Displays -	358	Declaration of Conformity - Vehicles	461
Vehicles Without: SYNC 3 ...................	358	Without: SYNC 3 .....................................	461
Connecting a Bluetooth Device -	358	Declaration of Conformity - Vehicles	462
Vehicles Without: SYNC 3 ...................	358	With: SYNC 3 ...........................................	462
Satellite Radio .............................................	359	Declaration of Conformity - Vehicles
Streaming Bluetooth Audio - Vehicles	361	With: Wireless Accessory Charging	462
Without: SYNC 3 ......................................	361	........................................................................	462
Playing Media From a USB Device -	361	Type Approvals ...........................................	464
Vehicles Without: SYNC 3 ....................	361
USB Port - Vehicles Without: SYNC 3	362
........................................................................	362
Using Voice Recognition ..........................	362

SYNC™ 3

General Information ..................................	363
Home Screen ................................................	372
Using Voice Recognition ...........................	372
Entertainment ..............................................	377
Phone ..............................................................	379
Navigation ......................................................	381
Apps ................................................................	385
Settings ..........................................................	386
SYNC™ 3 Troubleshooting ....................	400

Accessories

Accessories ....................................................

412

Ford Protect

Ford Protect ...................................................

414

Scheduled Maintenance

General Maintenance Information	.......416
Normal Scheduled Maintenance ..........	419
Special Operating Conditions Scheduled
Maintenance ............................................	422
Scheduled Maintenance Record ..........	424

Appendices

Electromagnetic Compatibility	.............434
End User License Agreement ................	436

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

E154903

A Right-hand side.

BLeft-hand side.

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Air conditioning system

Air conditioning system lubricant type

Anti-lock braking system

Avoid smoking, flames or sparks

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

Battery

Battery acid

Brake fluid - non petroleum based

Brake system

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Ford Transit connect 2019 Owner's Manual

Introduction

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

Cruise control

E71340

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten seatbelt

Flammable

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard flashers

Heated rear window

Windshield defrosting system

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

Horn control

Panic alarm

Parking aid

E139213

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

Requires registered technician

Safety alert

See Owner's Manual

See Service Manual

Service engine soon

Passenger airbag activated

Passenger airbag deactivated

Side airbag

Shield the eyes

Stability control

Hill descent control

Trail control

Windshield wiping system

Windshield wash and wipe

DATA RECORDING

WARNING: Do not connect wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.

We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print but as technology rapidly changes, we recommend that you visit the regional Ford website for the latest information.

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.

Note: Error logs are reset following a service or repair.

Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.

Data recorded includes, for example:

•Operating states of system components, for example fuel level, tire pressure and battery charge level.

•Vehicle and component status, for example wheel speed, deceleration, lateral acceleration and seatbelt status.

•Events or errors in essential systems, for example headlamps and brakes.

•System responses to driving situations, for example airbag deployment and stability control.

•Environmental conditions, for example temperature.

Some of this data, when used in combination with other information, for example an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.

Service Data

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, (for example, your contact information), to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

products and services that may interest you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.

Event Data

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The event data recorder in this vehicle is designed to record such data as:

•How various systems in your vehicle were operating;

•Whether or not the driver and passenger seatbelts were buckled/fastened;

•How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

•How fast the vehicle was traveling; and

•Where the driver was positioning the steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.

Comfort, Convenience and

Entertainment Data

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 386).

Comfort and Convenience Data

Data recorded includes, for example:

•Seat and steering wheel position.

•Climate control settings.

•Radio presets.

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

Entertainment Data

Data recorded includes, for example:

•Music, videos or album art.

•Contacts and corresponding address book entries.

•Navigation destinations.

Services That We Provide

If you use our services, we collect and use data, for example account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.

Services That Third Parties

Provide

We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.

Vehicles With a Modem

The modem has a SIM. The modem periodically sends messages to stay connected to the cell phone network. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network service providers could have access to additional information, for example cell phone network tower identification.

Note: The modem continues to send this information unless you have all added value services deactivated. Contact the Ford Customer Relationship Center. Refer to the regional Ford website for contact information.

Note: The service can be unavailable or interrupted for a number of reasons, for example environmental or topographical conditions and data plan coverage.

Vehicles With SYNC

Mobile Device Data

If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 385).

The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.

If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.

The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 386).

System data cannot be accessed without special equipment and access to your vehicle's module.

For additional information about our privacy policy, see the regional Ford website.

PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

For more information visit:

Web Address

www.dtsc.ca.gov/hazardouswaste/perchlorate

FORD CREDIT

US Only

Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

We offer a number of convenient ways for you to contact us, and to manage your account.

Call 1-800-727-7000.

For more information about Ford Credit and access to Account Manager, go to www.ford.com/finance.

REPLACEMENT PARTS RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

Scheduled Maintenance and

Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts. For additional information, refer to the terms and conditions of the Ford Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, see the Warranty Manual that is provided to you along with your Owner’s Manual.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING:You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the CHILD can occur.

On Board Diagnostics Data Link

Connector

Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

interference with or even damage to vehicle systems. We do not recommend or endorse the use of aftermarket plug-in devices unless approved by Ford. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.

MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner’s

Manual for all other required information and warnings.

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Environment

PROTECTING THE

ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

For details about Ford Motor Company'ssustainabilityprogressand initiatives visit:

Web Address

www.sustainability.ford.com

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

At a Glance

INSTRUMENT PANEL OVERVIEW

A B C

M L K J I

E270981

AInformation display controls. See

General Information (page 92).

BInstrument cluster. See Gauges (page 87).

CAudio and voice control buttons.

DAudio unit. See Audio System (page 352).

EHazard flasher switch. See

Hazard Flashers (page 242).

FWireless accessory charging. See

Wireless Accessory Charging

(page 132).

GPassenger airbag deactivation indicator.

H G F

HAuto-Start-Stop button. See

Auto-Start-Stop (page 146).

ITraction control switch. See

Using Traction Control (page 176).

JClimate control. See Climate Control (page 108).

KPush button ignition switch. See

Push Button Ignition Switch

(page 135).

LCruise control buttons. See

Using Cruise Control (page 195).

MLighting control. See Lighting (page 78).

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations,base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety

Technician (CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.

WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

Recommendations for Safety Restraints for Children

Child

Infants or toddlers

Small children

Child size, height, weight, or age	Recommended restraint
	type
Children weighing 40 lb (18 kg) or less	Use a child safety seat
Children weighing 40 lb (18 kg) or less	(sometimes called an
(generally age four or younger).	infant carrier, convertible
	seat, or toddler seat).
Children who have outgrown or no longer
properly fit in a child safety seat (gener-
ally children who are less than 4 ft. 9 in.	Use a belt-positioning
(1.45 m) tall, are greater than age four	Use a belt-positioning
and less than age 12, and between 40 lb	booster seat.
(18 kg) and 80 lb (36 kg) and upward to
100 lb (45 kg) if recommended by your
child restraint manufacturer).

	Children who have outgrown or no longer	Use a vehicle seatbelt
	properly fit in a belt-positioning booster	having the lap belt snug
Larger children	seat (generally children who are at least	and low across the hips,
Larger children	4 ft. 9 in. (1.45 m) tall or greater than	shoulder belt centered
	80 lb (36 kg) or 100 lb (45 kg) if recom-	across the shoulder and
	mended by child restraint manufacturer).	chest, and seatback
		upright.

•You are required by law to properly use safety seats for infants and toddlers in the United States and Canada.

•Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

•When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See

Front Passenger Sensing System

(page 42).

INSTALLING CHILD RESTRAINTS

Child Restraints

E142594

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

Use a child safety restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger).

Using Lap and Shoulder Belts

WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.

WARNING: Airbags can kill or injure a child in a child restraint. Properly restrain children 12 and under in the rear seat whenever possible.

WARNING:Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

When installing a child safety restraint with combination lap and shoulder belts:

•Place the vehicle seat upon which the child restraint will be installed in the upright position.

•Put the seatbelt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.

Perform the following steps when installing the child restraint with combination lap and shoulder belts:

Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.

E142528

1.Position the child safety restraint in a seat with a combination lap and shoulder belt.

•Use the correct seatbelt buckle for that seating position.

•Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.

•Keep the buckle release button pointing up and away from the safety restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.

E142529

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

2.Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

E142530

3.While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Be sure the belt webbing is not twisted.

E142875

5.To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out.

Note: The automatic locking mode is available on the front passenger and rear seats.

6.Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode.

7.Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

E142531

4.Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

E142533

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

8.Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt.

9.Attach the tether strap (if the child restraint is equipped).

E142534

10.Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

Using Lower Anchors and Tethers for Children (LATCH)

WARNING: Do not attach two child safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.

The LATCH system is composed of three vehicle anchor points: two lower anchors located where the seatback and seat cushion meet (called the seat bight) and one top tether anchor located behind that seating position.

LATCH compatible child safety restraints have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint, however the seatbelt can still be used to attach the child restraint. For forward-facing child restraints, the top tether strap must also be attached to the proper top tether anchor, if a top tether strap has been provided with your child restraint.

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

E196358

Your vehicle has LATCH lower anchors for child restraint installation at the seating positions marked with the child restraint symbol.

E196359

The LATCH anchors are located at the rear section of the rear seat between the cushion and seatback above the symbols as shown. Follow the child restraint manufacturer's instructions to properly install a child restraint with LATCH attachments. Follow the instructions on attaching child safety restraints with tether straps.

Attach LATCH lower attachments of the child restraint only to the anchors shown.

UseofInboardLowerAnchorsfromthe

Outboard Seating Positions (Center

Seating Use - If Equipped)

WARNING: The standardized spacing for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

The lower anchors at the center of the second row rear seat are spaced 22 in (56 cm) apart. A child restraint with rigid LATCH attachments cannot be installed at the center seating position. LATCH compatible child restraints (with attachments on belt webbing) can only be used at this seating position provided that the child restraint manufacturer's instructions permit use with the anchor spacing stated. Do not attach a child restraint to any lower anchor if an adjacent child restraint is attached to that anchor.

Each time you use the safety restraint, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where it is secured to your vehicle. The seat should move less than 1 in (2.5 cm) when you do this for a proper installation.

If the safety restraint is not anchored properly, the risk of a child being injured in a crash greatly increases.

Combining Seatbelt and LATCH Lower Anchors for Attaching a Child Safety Restraint

When used in combination, either the seatbelt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child restraint.

Using Tether Straps

Many forward-facing child safety restraints include a tether strap which extends from the back of

the child safety restraint and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety restraints.

Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety restraint does not reach the appropriate top tether anchor in your vehicle.

Once the child safety restraint has been installed using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.

The tether strap anchors in your vehicle are in the following positions (shown from top view):

WARNING: Do not tie down cargo to anchors if the anchors are in use as child tethers.

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

First and Second Row

1.Route the child safety restraint tether strap over the back of the seat. For the outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. For the second row center seating position, route the tether strap over the top of the head restraint. If needed, the head restraints can also be removed.

E195335

Perform the following steps to install a child safety restraint with tether anchors:

Note: If you install a child restraint with rigid LATCH attachments, do not tighten the tether strap enough to lift the child restraint off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching your vehicle seat gives the best protection in a severe crash.

E195339

2.Locate the correct anchor on the back panel of the rear seat for the selected seating position. The anchors are partially covered by the gap panel. Pull the panel back to fully expose the anchors.

3.Clip the tether strap to the anchor as shown.

4.Tighten the child safety restraint tether strap according to the manufacturer's instructions. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

Third Row

1.Route the child safety restraint tether strap over the back of the seat. For the third row outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. If needed, the head restraints can also be removed.

E213400

2.Locate the correct anchor at the rear of the cargo area for the selected seating position.

3.Clip the tether strap to the anchor as shown.

BOOSTER SEATS

WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.

Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age 4 and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg).

Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat:

E142595

•Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?

•Can the child sit without slouching?

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

+ 463 hidden pages