Ford Escape 2020 Owner's Manual

Name: Ford Escape 2020
Brand: Ford
SKU: 2315350
Rating: 5 (1 reviews)

5 (1)

2020ESCAPEManual Owner’s

owner.ford.com

ford.ca

December 2019

Second Printing

Litho in U.S.A.

2020 ESCAPE Owner’s Manual

LJ5J 19A321 AB

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: 201906 20191205164712

California Proposition 65

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm.

Wash your hands after handling.

Introduction
About This Manual ..........................................	9
Symbols Glossary ............................................	9
Data Recording .................................................	11
Perchlorate .......................................................	15
Ford Credit ........................................................	15
Replacement Parts Recommendation
...........................................................................	16
Special Notices ...............................................	16
Mobile Communications Equipment
............................................................................	17
Export Unique Options ................................	18
Environment
Protecting the Environment .......................	19
At a Glance
Instrument Panel ..........................................	20
Child Safety
General Information .....................................	22
Installing Child Restraints ..........................	24
Booster Seats .................................................	29
Child Restraint Positioning .........................	31
Child Safety Locks .........................................	33
Seatbelts
Principle of Operation .................................	35
Fastening the Seatbelts .............................	36
Seatbelt Height Adjustment .....................	38
Seatbelt Warning Lamp and Indicator
Chime ............................................................	39
Seatbelt Reminder .......................................	39
Child Restraint and Seatbelt
Maintenance ................................................	41
Seatbelt Extensions ......................................	41
Personal Safety System™
Personal Safety System™ .........................	43

Supplementary Restraints
System
Principle of Operation .................................	44
Driver and Passenger Airbags ..................	45
Front Passenger Sensing System ...........	46
Side Airbags ....................................................	48
Driver Knee Airbag ........................................	49
Safety Canopy™ ...........................................	50
Crash Sensors and Airbag Indicator ........	51
Airbag Disposal ..............................................	52
Pedestrian Protection
Pedestrian Alert System .............................	53
Keys and Remote Controls
General Information on Radio
Frequencies .................................................	54
Remote Control .............................................	54
Replacing a Lost Key or Remote Control
..........................................................................	60
MyKey™
Principle of Operation ..................................	61
Creating a MyKey ...........................................	62
Clearing All MyKeys ......................................	63
Checking MyKey System Status ..............	63
Using MyKey With Remote Start
Systems ........................................................	64
MyKey – Troubleshooting ..........................	64
Doors and Locks
Locking and Unlocking ...............................	66
Keyless Entry ..................................................	69
Liftgate
Manual Liftgate ...............................................	71
Power Liftgate .................................................	72
Security
Passive Anti-Theft System ........................	76

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Table of Contents

Anti-Theft Alarm ...........................................	78
Steering Wheel
Adjusting the Steering Wheel ...................	79
Audio Control ..................................................	79
Voice Control ..................................................	80
Cruise Control - Vehicles With: Adaptive
Cruise Control With Stop and Go .......	80
Cruise Control - Vehicles With: Cruise
Control ..........................................................	80
Cruise Control - Vehicles With: Adaptive
Cruise Control With Lane Centering
...........................................................................	81
Information Display Control - Vehicles
Without: Head Up Display (HUD) .......	81
Information Display Control - Vehicles
With: Head Up Display (HUD) ..............	81
Heated Steering Wheel ...............................	81
Horn ....................................................................	82
Wipers and Washers
Windshield Wipers .......................................	83
Autowipers ......................................................	83
Windshield Washers ....................................	84
Rear Window Wiper and Washers ..........	85
Lighting
General Information ....................................	86
Lighting Control .............................................	86
Autolamps .......................................................	87
Instrument Lighting Dimmer .....................	87
Headlamp Exit Delay ...................................	87
Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps
..........................................................................	88
Daytime Running Lamps - Vehicles With:
Daytime Running Lamps (DRL) .........	88
Front Fog Lamps ...........................................	88
Direction Indicators ......................................	89
Interior Lamps ................................................	89
Ambient Lighting ..........................................	90

AutomaticHighBeamControl

What Is Automatic High Beam Control
...........................................................................	91
Switching Automatic High Beam Control
On and Off ....................................................	91
Automatic High Beam Control Indicators
...........................................................................	91
Overriding Automatic High Beam Control
..........................................................................	92
Windows and Mirrors
Power Windows .............................................	93
Exterior Mirrors ...............................................	94
Interior Mirror ..................................................	95
Sun Visors ........................................................	96
Moonroof .........................................................	96
Instrument Cluster
Gauges - Plug-In Hybrid Electric Vehicle
(PHEV), Vehicles With: 6.5 Inch
Instrument Cluster Display Screen
..........................................................................	98
Gauges - Plug-In Hybrid Electric Vehicle
(PHEV), Vehicles With: 12.3 Inch
Instrument Cluster Display Screen
........................................................................	100
Gauges - Vehicles With: 4.2 Inch
Instrument Cluster Display Screen
.........................................................................	103
Gauges - Vehicles With: 12.3 Inch
Instrument Cluster Display Screen
........................................................................	104
Warning Lamps and Indicators ..............	106
Audible Warnings and Indicators ...........	110
Information Displays
General Information .....................................	111
Personalized Settings .................................	116
Information Messages ................................	118
Head Up Display ..........................................	134

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Table of Contents

Climate Control
Manual Climate Control ............................	137
Automatic Climate Control - Vehicles
With: Dual Automatic Temperature
Control (DATC) ........................................	138
Automatic Climate Control - Vehicles
With: Electronic Automatic
Temperature Control (EATC) ...............	141
Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control .............................	144
Hints on Controlling the Interior Climate
- Vehicles With: Manual Temperature
Control .........................................................	145
Heated Windshield .....................................	146
Heated Rear Window .................................	146
Heated Exterior Mirrors .............................	146
Cabin Air Filter ..............................................	146
Remote Start .................................................	147
Seats
Sitting in the Correct Position .................	148
Head Restraints ...........................................	148
Manual Seats .................................................	151
Power Seats ...................................................	152
Memory Function .........................................	153
Rear Seats ......................................................	154
Heated Seats .................................................	155
Garage Door Opener
Universal Garage Door Opener ...............	157
Auxiliary Power Points
Auxiliary Power Points ................................	161
Wireless Accessory Charging ..................	162
Storage Compartments
Rear Seat Armrest .......................................	164

Starting and Stopping the
Engine
General Information ...................................	165
Ignition Switch ..............................................	165
Keyless Starting ...........................................	165
Starting a Gasoline Engine ......................	166
Starting a Hybrid Electric Vehicle System
........................................................................	169
Engine Block Heater .....................................	171
UniqueDrivingCharacteristics
Auto-Start-Stop ...........................................	173
Hybrid Vehicle Operation ..........................	174
Plug-In Hybrid Vehicle Operation ..........	176
Hybrid Vehicle Frequently Asked
Questions ...................................................	178
Fuel and Refueling
Safety Precautions .....................................	180
Fuel Quality ...................................................	180
Fuel Filler Funnel Location ........................	181
Running Out of Fuel ....................................	181
Refueling - Excluding: Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ........................................	183
Refueling - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV) ........................................................	185
Fuel Consumption ......................................	188
Engine Emission Control
Emission Law ................................................	190
Catalytic Converter ......................................	191
High Voltage Battery - Hybrid
Electric Vehicle (HEV)/
Plug-In Hybrid Electric
Vehicle (PHEV)
General Information ...................................	194
Charging the High Voltage Battery .......	194

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Table of Contents

Transmission
Automatic Transmission - Excluding:
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) .........	202
Automatic Transmission - Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) .......................................	206
All-Wheel Drive
Using All-Wheel Drive ................................	210
Brakes
General Information ...................................	215
Hints on Driving With Anti-Lock Brakes
.........................................................................	215
Electric Parking Brake ................................	216
Hill Start Assist ..............................................	217
Auto Hold ........................................................	218
Traction Control
Principle of Operation ................................	221
Using Traction Control ...............................	221
Stability Control
Principle of Operation ...............................	222
Using Stability Control ..............................	223
Parking Aids
Principle of Operation ...............................	224
Rear Parking Aid ..........................................	224
Front Parking Aid ........................................	226
Side Sensing System .................................	228
Active Park Assist .......................................	229
Rear View Camera ......................................	232
Cruise Control
What Is Cruise Control ..............................	236
Switching Cruise Control On and Off
........................................................................	236
Setting the Cruise Control Speed .........	236
Canceling the Set Speed ..........................	237

Resuming the Set Speed ..........................	237
Cruise Control Indicators ..........................	237
Adaptive Cruise Control
What Is Adaptive Cruise Control With
Stop and Go .............................................	238
What Is Adaptive Cruise Control With
Lane Centering ........................................	238
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Lane Centering .............................	238
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Stop and Go ...................................	238
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Lane Centering .............................	239
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go ..................................	240
Switching Adaptive Cruise Control On
and Off ........................................................	242
Setting the Adaptive Cruise Control
Speed ..........................................................	242
Setting the Adaptive Cruise Control Gap
........................................................................243
Canceling the Set Speed .........................	244
Resuming the Set Speed .........................	244
Overriding the Set Speed ........................	244
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Lane Centering .............................	245
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Stop and Go ...................................	245
Switching From Adaptive Cruise Control
to Cruise Control .....................................	245
Switching Lane Centering On and Off
........................................................................245
Adaptive Cruise Control –
Troubleshooting .....................................	246
Driving Aids
Driver Alert ....................................................	249

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Table of Contents

Lane Keeping System ...............................	250
Blind Spot Information System ............	254
Cross Traffic Alert .......................................	256
Steering ..........................................................	259
Pre-Collision Assist ...................................	260
Drive Mode Control
What Is Drive Mode Control ...................	265
Selecting a Drive Mode ............................	265
Drive Modes ..................................................	265
Load Carrying
Rear Under Floor Storage ........................	267
Luggage Covers ...........................................	267
Roof Racks and Load Carriers ...............	268
Load Limit .....................................................	269
Towing
Towing a Trailer ............................................	275
Trailer Sway Control ...................................	276
Recommended Towing Weights ...........	276
Essential Towing Checks .........................	278
Towing the Vehicle on Four Wheels -
8-Speed Automatic Transmission –
8F24 ............................................................	280
Towing the Vehicle on Four Wheels -
8-Speed Automatic Transmission –
8F35 .............................................................	281
Towing the Vehicle on Four Wheels -
Automatic Transmission – HF45 ......	281
Driving Hints
Economical Driving ....................................	283
Breaking-In ....................................................	283
Driving Through Water .............................	284
Floor Mats .....................................................	284
Roadside Emergencies
Roadside Assistance .................................	286
Hazard Flashers ...........................................	287

Fuel Shutoff ..................................................	287
Jump Starting the Vehicle - Excluding:
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) ........	288
Jump Starting the Vehicle - Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) .......................	290
Collision, Damage or Fire Event ............	293
Post-Crash Alert System .........................	294
Transporting the Vehicle ..........................	295
Customer Assistance
Getting the Services You Need .............	296
In California (U.S. Only) ............................	297
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................	298
Utilizing the Mediation/Arbitration
Program (Canada Only) ......................	299
Getting Assistance Outside the U.S. and
Canada .......................................................	299
Ordering Additional Owner's Literature
.........................................................................	301
Reporting Safety Defects (U.S. Only)
.........................................................................	301
Reporting Safety Defects (Canada Only)
.........................................................................	301
Fuses
Fuse Specification Chart .........................	303
Changing a Fuse .........................................	309
Maintenance
General Information ....................................	311
Opening and Closing the Hood ...............	311
Under Hood Overview - 1.5L EcoBoost™
.........................................................................	313
Under Hood Overview - 2.0L EcoBoost™
.........................................................................	314
Under Hood Overview - 2.5L, Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) ........................	315
Engine Oil Dipstick ......................................	316
Engine Oil Check ..........................................	316

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Table of Contents

Oil Change Indicator Reset .......................	317
Changing the Engine Air Filter -
Excluding: Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV) ........................................................	318
Changing the Engine Air Filter - 2.5L,
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) ..........	319
Engine Coolant Check ..............................	320
Automatic Transmission Fluid Check
........................................................................	324
Brake Fluid Check .......................................	324
Power Steering Fluid Check ....................	325
Changing the 12V Battery ........................	325
Adjusting the Headlamps ........................	327
Washer Fluid Check ...................................	329
Fuel Filter .......................................................	329
Checking the Wiper Blades .....................	329
Changing the Wiper Blades ....................	329
Changing a Bulb .........................................	330
Vehicle Care
General Information ..................................	334
Cleaning Products ......................................	334
Cleaning the Exterior .................................	334
Waxing ............................................................	336
Cleaning the Engine ...................................	336
Cleaning the Windows and Wiper Blades
........................................................................	336
Cleaning the Interior ...................................	337
Cleaning the Instrument Panel and
Instrument Cluster Lens .......................	337
Cleaning Leather Seats ............................	338
Repairing Minor Paint Damage .............	339
Cleaning the Wheels .................................	339
Vehicle Storage ...........................................	339
Body Styling Kits ..........................................	341
Wheels and Tires
General Information ..................................	342
Tire Sealant and Inflator Kit ...................	344

Tire Care .........................................................	350
Using Summer Tires ..................................	363
Using Snow Chains ....................................	363
Tire Pressure Monitoring System .........	364
Changing a Road Wheel ..........................	368
Technical Specifications ..........................	374
CapacitiesandSpecifications
Engine Specifications - 1.5L EcoBoost™
........................................................................	375
Engine Specifications - 2.0L EcoBoost™
........................................................................	375
Engine Specifications - 2.5L, Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) .......................	376
Motorcraft Parts - 1.5L EcoBoost™ ......	377
Motorcraft Parts - 2.0L EcoBoost™ .....	378
Motorcraft Parts - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ........................................	379
Vehicle Identification Number ..............	380
Vehicle Certification Label .......................	381
Transmission Code Designation ............	381
Capacities and Specifications - 1.5L
EcoBoost™ ...............................................	382
Capacities and Specifications - 2.0L
EcoBoost™ ..............................................	388
Capacities and Specifications - 2.5L,
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) .........	395
Bulb Specification Chart ..........................	401
Connected Vehicle
Connected Vehicle Requirements .......	403
Connected Vehicle Limitations .............	403
Connecting the Vehicle to a Mobile
Network .....................................................	403
Connecting the Vehicle to a Wi-Fi
Network .....................................................	403
Connected Vehicle – Troubleshooting
.......................................................................	404

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Table of Contents

Wi-Fi Hotspot
Creating a Wi-Fi Hotspot ........................	406
Changing the Wi-Fi Hotspot Name or
Password ..................................................	406
Audio System
General Information ..................................	407
Audio Unit - Vehicles With: SYNC ........	407
Audio Unit - Vehicles With: SYNC 3 .....	409
Digital Radio ...................................................	411
Satellite Radio ..............................................	413
USB Port .........................................................	416
SYNC™
General Information ...................................	417
Using Voice Recognition ...........................	418
Using SYNC™ With Your Phone ...........	420
SYNC™ Applications and Services ......	421
Using SYNC™ With Your Media Player
........................................................................	424
SYNC™ Troubleshooting ........................	425
SYNC™ 3
General Information ..................................	434
Using Voice Recognition ..........................	436
Entertainment .............................................	443
Phone ..............................................................	452
Navigation .....................................................	454
Electric Vehicle Information ...................	459
Apps ................................................................	465
Settings ..........................................................	467
SYNC™ 3 Troubleshooting ....................	469

Scheduled Maintenance
General Maintenance Information ......	485
Normal Scheduled Maintenance .........	488
Special Operating Conditions Scheduled
Maintenance .............................................	491
Scheduled Maintenance Record ..........	493
Appendices
Electromagnetic Compatibility .............	504
End User License Agreement .................	507
Declaration of Conformity .......................	532
Declaration of Conformity - Vehicles
With: SYNC 3 ............................................	532

Accessories
Accessories ...................................................	482
Ford Protect
Ford Protect .................................................	483

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Introduction

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

E154903

A Right-hand side.

BLeft-hand side.

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Air conditioning system

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

Air conditioning system lubricant type

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

Brake system

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Introduction

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

Cruise control

E71340

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten seatbelt

Flammable

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard flashers

Heated rear window

Windshield defrosting system

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Introduction

Horn control

Panic alarm

Parking aid

E139213

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

Requires registered technician

Safety alert

See Owner's Manual

See Service Manual

Service engine soon

Passenger airbag activated

Passenger airbag deactivated

Side airbag

Shield the eyes

Stability control

Hill descent control

Trail control

Windshield wiping system

Windshield wash and wipe

DATA RECORDING

WARNING: Do not connect wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.

We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print, but as technology rapidly changes, we recommend that you visit the regional Ford website for the latest information.

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Introduction

Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.

Note: Error logs are reset following a service or repair.

Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.

Data recorded includes, for example:

•Operating states of system components, for example, fuel level, tire pressure and battery charge level.

•Vehicle and component status, for example, wheel speed, deceleration, lateral acceleration and seatbelt status.

•Events or errors in essential systems, for example, headlamps and brakes.

•System responses to driving situations, for example, airbag deployment and stability control.

•Environmental conditions, for example, temperature.

Some of this data, when used in combination with other information, for example, an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.

Service Data

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, for example, your contact information, to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Introduction

you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.

Event Data

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The event data recorder in this vehicle is designed to record such data as:

•How various systems in your vehicle were operating;

•Whether or not the driver and passenger seatbelts were buckled/fastened;

•How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

•How fast the vehicle was traveling; and

•Where the driver was positioning the steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.

Comfort, Convenience and

Entertainment Data

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 467).

Comfort and Convenience Data

Data recorded includes, for example:

•Seat and steering wheel position.

•Climate control settings.

•Radio presets.

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Introduction

Entertainment Data

Data recorded includes, for example:

•Music, videos or album art.

•Contacts and corresponding address book entries.

•Navigation destinations.

Services That We Provide

If you use our services, we collect and use data, for example, account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.

Services That Third Parties

Provide

We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.

Vehicles With a Modem(If Equipped)

The modem has a SIM. The modem was enabled when your vehicle was built and periodically

sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example, diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network

service providers could have access to additional information, for example, cell phone network tower identification. For additional information about our privacy policy, visit www.FordConnected.com or refer to your local Ford website.

Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings. See

Connected Vehicle (page 403).

Note: The service can be unavailable or interrupted for a number of reasons, for example, environmental or topographical conditions and data plan coverage.

Note: To find out if your vehicle has a modem, visit www.FordConnected.com.

Vehicles With SYNC

Mobile Device Data

If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 465).

The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.

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Introduction

If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example, data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.

If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.

The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 467).

System data cannot be accessed without special equipment and access to your vehicle's module.

For additional information about our privacy policy, refer to your local Ford website.

Note: To find out if your vehicle has a connectivity technology, visit www.FordConnected.com.

Vehicles With an Emergency Call

System

When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services operators your vehicle location or other

details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system.

Note: You cannot deactivate emergency call systems that are required by law.

PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

For more information visit:

Web Address

www.dtsc.ca.gov/hazardouswaste/perchlorate

FORD CREDIT

US Only

Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

For assistance call 1-800-727-7000, or for more information about Ford Credit and access to the online Account Manager tool, visit www.ford.com/finance.

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Introduction

REPLACEMENT PARTS

RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and

Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts. For additional information, refer to the terms and conditions of the Ford Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered by your New Vehicle Limited Warranty, see your warranty guide that is available online. For more information, refer to our website and download your copy of the warranty guide.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the CHILD can occur.

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Introduction

On Board Diagnostics Data Link

Connector

Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of unapproved aftermarket plug-in devices. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.

NoticetoOwnersofPickupTrucks

and Utility Type Vehicles

WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles.

Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death.

Using Your Vehicle With a

Snowplow

Do not use this vehicle for snowplowing.

Your vehicle does not have a snowplowing package.

Using Your Vehicle as an

Ambulance

Do not use this vehicle as an ambulance.

Your vehicle does not have the Ambulance Preparation Package.

MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile

Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Second-Printing

Introduction

communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner’s

Manual for all other required information and warnings.

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Environment

PROTECTING THE

ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

For additional information about our sustainability progress and initiatives, visit www.sustainability.ford.com.

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At a Glance

INSTRUMENT PANEL

AAir vents.

B Direction indicators. See Direction Indicators (page 89).

CCruise controls. See What Is Cruise Control (page 236).

DInformation Display. See General Information (page 111).

EInformation display controls and audio controls. See Information Display Control (page 81). See Audio Control (page 79).

F Wiper lever. See Windshield Wipers (page 83).

GTouchscreen display.

H Audio unit controls. See Audio Unit (page 409).

IHazard flasher. See Hazard Flashers (page 287).

JPassenger airbag deactivation indicator. See Front Passenger Sensing System (page 46).

KGlove compartment.

L Climate controls. See Automatic Climate Control (page 141).

MPush button ignition switch. See Keyless Starting (page 165).

NHorn.

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At a Glance

O Steering wheel adjustment. See Adjusting the Steering Wheel (page 79).

PLighting control. See Lighting Control (page 86).

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Child Safety

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNING:Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

WARNING:All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician

(CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.

WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

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Child Safety

Recommendations for Safety Restraints for Children

Child

Infants or toddlers

Small children

Child Size, Height, Weight, or Age	Recommended Restraint
	Type
Children weighing 40 lb (18 kg) or less	Use a child restraint
Children weighing 40 lb (18 kg) or less	(sometimes called an
(generally age four or younger).	infant carrier, convertible
	seat, or toddler seat).
Children who have outgrown or no longer
properly fit in a child restraint (generally
children who are less than 57 in (1.45 m)	Use a belt-positioning
tall, are greater than age four and less	Use a belt-positioning
than age 12, and between 40 lb (18 kg)	booster seat.
and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child
restraint manufacturer).

Children who have outgrown or no longer properly fit in a belt-positioning booster seat (generally children who are at least

Larger children 57 in (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recommended

by child restraint manufacturer).

Use a vehicle seatbelt having the lap belt snug and low across the hips, shoulder belt centered across the shoulder and chest, and seat backrest

upright.

•You are required by law to properly use child restraints for infants and toddlers in the United States and Canada.

•Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

•When possible, properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See

Front Passenger Sensing System

(page 46).

•When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.

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Child Safety

INSTALLING CHILD

RESTRAINTS

Child Restraints

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Use a child restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger).

Using Lap and Shoulder Belts

WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

When installing a child restraint with combination lap and shoulder belts:

•Use the correct seatbelt buckle for that seating position.

•Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.

•Keep the buckle release button pointing up and away from the child restraint , with the tongue between the child restraint and the release button, to prevent accidental unbuckling.

•Place the vehicle seat upon which the child restraint will be installed in the upright position.

•Put the seatbelt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.

Perform the following steps when installing the child restraint with combination lap and shoulder belts:

Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.

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Child Safety

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1.Position the child restraint in a seat with a combination lap and shoulder belt.

3.While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Be sure the belt webbing is not twisted.

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2.Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

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4.Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

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5.To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the belt out.

Note: The automatic locking mode is available on the front passenger and rear seats.

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Child Safety

6.Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.

7.Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

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E142533

8.Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that exists once you add the extra weight of the child to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt.

9.Attach the tether strap (if the child restraint is equipped).

10.Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

Using Lower Anchors and Tethers for CHildren (LATCH)

WARNING:Do not attach two child safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.

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Child Safety

The LATCH system is composed of three vehicle anchor points: two lower anchors where the seat backrest and seat cushion meet (called the seat bight) and one top tether anchor behind that seating position.

LATCH compatible child restraints have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint. However, you can still use the seatbelt to attach the child restraint. For forward-facing child restraints, you must attach the top tether strap to the proper top tether anchor, if a top tether strap has been provided with your child restraint.

E142535

Your vehicle has LATCH lower anchors for child restraint installation at the seating positions marked with the child restraint symbol.

E144054

The LATCH anchors are at the rear section of the rear seat between the cushion and seat backrest below the symbols as shown. Follow the child restraint manufacturer's instructions to properly install a child restraint with LATCH attachments. Follow the instructions on attaching child restraints with tether straps.

Attach LATCH lower attachments of the child restraint only to the anchors shown.

UseofInboardLowerAnchorsfromthe

Outboard Seating Positions (Center

Seating Use)

WARNING: The standardized spacing for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.

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