Ford C-Max 2012 User Manual

Name: Ford C-MAX (2012)
Brand: Ford
SKU: 3855759
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FORD C-MAX Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: (CG3567en) 08/2011 20110621083908

Table of Contents

Introduction
About This Manual...........................................	7
Symbols Glossary.............................................	7
Parts and Accessories.....................................	7

Alarm
Principle of Operation..................................	48
Arming the alarm...........................................	49
Disarming the alarm.....................................	49

At a Glance
At a Glance........................................................	10
Child Safety
Child Seats.........................................................	19
Booster Seats..................................................	20
Child Seat Positioning...................................	21
ISOFIX Anchor Points...................................	24
Child Safety Locks..........................................	25
Occupant protection
Principle of Operation...................................	27
Fastening the seat belts..............................	29
Seat belt height adjustment......................	33
Seat belt reminder.........................................	33
Using seat belts during pregnancy..........	33
Disabling the passenger airbag................	34
Keys and Remote Controls
General Information on Radio
Frequencies..................................................	36
Programming the remote control............	36
Changing the remote control
battery............................................................	36
Locks
Locking and Unlocking.................................	39
Keyless Entry....................................................	43
Global Opening and Closing......................	45
Engine immobiliser
Principle of Operation...................................	47
Coded keys........................................................	47
Arming the engine immobiliser.................	47
Disarming the engine immobiliser...........	47

Steering Wheel
Adjusting the Steering Wheel...................	50
Audio Control..................................................	50
Voice Control.....................................................	51
Wipers and Washers
Windscreen Wipers.......................................	52
Autowipers........................................................	52
Windscreen Washers....................................	53
Rear Window Wiper and Washers...........	53
Headlamp Washers......................................	54
Checking the Wiper Blades........................	54
Changing the Wiper Blades.......................	54
Technical Specifications.............................	56
Lighting
Lighting Control...............................................	57
Autolamps........................................................	58
Front Fog Lamps............................................	58
Rear Fog Lamps.............................................	58
Adjusting the Headlamps - Vehicles
With: Adaptive Front Lighting/Xenon
Headlamps...................................................	59
Headlamp Levelling......................................	59
Hazard Warning Flashers............................	59
Direction Indicators.......................................	60
Cornering Lamps...........................................	60
Interior Lamps..................................................	61
Removing a Headlamp................................	62
Changing a Bulb.............................................	62
Bulb Specification Chart.............................	69
Windows and Mirrors
Power Windows...............................................	71

Table of Contents

Exterior Mirrors.................................................	72
Electric exterior mirrors................................	73
Auto-Dimming Mirror....................................	74
Blind Spot Monitor.........................................	74
Instrument Cluster
Gauges................................................................	77
Warning Lamps and Indicators.................	79
Audible Warnings and Indicators..............	81
Information Displays
General Information......................................	83
Trip Computer.................................................	89
Personalised Settings..................................	89
Information Messages.................................	90
Climate Control
Principle of Operation................................	100
Air Vents..........................................................	100
Manual Climate Control.............................	101
Automatic Climate Control......................	103
Heated Windows and Mirrors..................	105
Auxiliary Heater............................................	106
Seats
Sitting in the Correct Position.................	109
Manual Seats.................................................	109
Head Restraints.............................................	110
Power Seats......................................................	111
Rear Seats........................................................	112
Heated Seats.................................................	120
Convenience features
Sun Shades......................................................	121
Instrument Lighting Dimmer....................	122
Clock..................................................................	122
Cigar Lighter....................................................	122
Auxiliary Power Points................................	123
Cup Holders....................................................	123

Storage compartments..............................	124
Glasses Holder...............................................	124
Childminder Mirror........................................	125
Auxiliary input (AUX IN) socket...............	125
USB port...........................................................	125
Satellite Navigation Unit Holder.............	126
Floor Mats........................................................	126
Starting and Stopping the
Engine
General Information.....................................	127
Ignition Switch................................................	127
Steering Wheel Lock....................................	127
Starting a Petrol Engine.............................	128
Starting a Diesel Engine.............................	128
Keyless Starting............................................	129
Diesel Particulate Filter..............................	130
Switching Off the Engine............................	131
Engine Block Heater.....................................	131
Start-Stop
Principle of Operation.................................	133
Using start-stop............................................	133
Eco Mode
Principle of Operation.................................	135
Using Eco mode............................................	135
Fuel and Refuelling
Safety Precautions......................................	136
Fuel Quality - Petrol....................................	136
Fuel Quality - Diesel....................................	136
Catalytic Converter......................................	136
Fuel filler flap..................................................	137
Refuelling........................................................	138
Fuel Consumption........................................	138
Technical Specifications............................	139

Table of Contents

Transmission
Manual Transmission...................................	141
Automatic Transmission.............................	141
Brakes
Principle of Operation.................................	144
Hints on Driving With Anti-Lock
Brakes...........................................................	144
Parking Brake.................................................	144
Stability Control
Principle of Operation.................................	145
Using Stability Control...............................	145
Hill Start Assist
Principle of Operation................................	146
Using hill start assist...................................	146
Parking Aids
Principle of Operation................................	148
Using the Parking Aid - Vehicles With:
Rear Parking Aid.......................................	148
Using the Parking Aid - Vehicles With:
Front and Rear Parking Aid...................	149
Active Park Assist
Principle of Operation.................................	152
Using active park assist..............................	152
Rear view camera
Principle of Operation.................................	155
Using the Rear View Camera...................	155
Cruise Control
Principle of Operation.................................	158
Using Cruise Control....................................	158
Speed Limiter
Principle of Operation................................	160
Using the speed limiter..............................	160

Load Carrying
General Information.....................................	161
Luggage Anchor Points...............................	161
Luggage Covers.............................................	163
Rear Under Floor Storage..........................	163
Cargo Nets......................................................	163
Roof Racks and Load Carriers.................	165
Towing
Towing a Trailer.............................................	168
Retractable tow ball...................................	168
Driving Hints
Running-In.......................................................	172
Cold Weather Precautions.........................	172
Driving Through Water................................	172
Roadside Emergencies
First Aid Kit.......................................................	173
Warning Triangle...........................................	173
Emergency Exit..............................................	173
Fuses
Fuse Box Locations......................................	174
Changing a Fuse............................................	174
Fuse Specification Chart............................	175
Vehicle recovery
Towing Points................................................	183
Towing the Vehicle on Four Wheels......	183
Maintenance
General Information....................................	185
Opening and Closing the Bonnet...........	185
Under Bonnet Overview - 1.6L
Duratec-16V Ti-VCT (Sigma)..............	187
Under Bonnet Overview - 1.6L
Duratorq-TDCi (DV) Diesel..................	188
Under Bonnet Overview - 2.0L
Duratorq-TDCi (DW) Diesel................	189

Table of Contents

Engine Oil Dipstick - 1.6L Duratec-16V
Ti-VCT (Sigma)........................................	190
Engine Oil Dipstick - 1.6L Duratorq-TDCi
(DV) Diesel/2.0L Duratorq-TDCi (DW)
Diesel............................................................	190
Engine Oil Check..........................................	190
Engine Coolant Check.................................	191
Brake and Clutch Fluid Check...................	191
Washer Fluid Check.....................................	192
Technical Specifications............................	192
Vehicle Care
Cleaning the Exterior...................................	195
Cleaning the Interior....................................	195
Repairing Minor Paint Damage...............	196
Vehicle battery
Jump-Starting the Vehicle........................	197
Changing the Vehicle Battery..................	198
Battery connection points........................	198
Wheels and Tyres
General Information....................................	199
Changing a Road Wheel............................	199
Tyre Repair Kit..............................................	204
Tyre Care.........................................................	207
Using Winter Tyres......................................	208
Using Snow Chains....................................	208
Tyre Pressure Monitoring System.........	208
Technical Specifications..........................	209
Vehicle identification
Vehicle Identification Plate.......................	214
Vehicle Identification Number.................	215
Capacities and Specific-
ations
Technical Specifications............................	216

Audio introduction
Important audio information...................	219
Audio unit overview
Audio unit overview....................................	220
Audio system security
Security code.................................................	226
Audio unit operation
On/off control................................................	227
Sound button.................................................	227
Waveband button........................................	227
Station tuning control................................	227
Station preset buttons..............................	228
Autostore control.........................................	228
Traffic information control.......................	228
Audio unit menus
Automatic volume control.......................	230
Digital signal processing (DSP).............	230
News broadcasts.........................................	230
Alternative frequencies.............................	230
Regional mode (REG).................................	231
Compact disc player
Compact disc playback.............................	232
Track selection..............................................	232
Fast forward/reverse..................................	232
Shuffle/random............................................	232
Repeat compact disc tracks....................	232
Compact disc track scanning..................	233
MP3 file playback........................................	233
MP3 display options...................................	233
Ending compact disc playback..............	234
Auxiliary input (AUX IN)
socket
Auxiliary input (AUX IN) socket..............	235

Table of Contents

Audio troubleshooting
Audio troubleshooting...............................	236
Telephone
General Information....................................	237
Bluetooth setup............................................	237
Telephone setup...........................................	237
Telephone controls.....................................	238
Using the telephone...................................	238
Voice control
Principle of Operation.................................	241
Using voice control.......................................	241
Audio unit commands...............................	242
Telephone commands..............................	249
Climate control commands....................	254
Connectivity
General Information....................................	257
Connecting an external device...............	258
Connecting an external device - Vehicles
With: Bluetooth........................................	258
Using a USB device.....................................	259
Using an iPod................................................	260
Navigation introduction
General Information...................................	262
Road Safety...................................................	262
Navigation Quick start
Navigation Quick start...............................	264
Navigation unit overview
Navigation unit overview...........................	267
Loading the navigation data.....................	271
System settings
System settings............................................	272

Navigation system
Route options menu...................................	275
Route displays...............................................	276
Traffic Message Channel
Principle of Operation.................................	277
Using TMC.......................................................	277
Map updates
Map updates..................................................	278
Appendices
Type approvals.............................................	279
Type approvals.............................................	279
Type approvals.............................................	279
Type approvals.............................................	280
Type approvals.............................................	280
Electromagnetic compatibility................	281

Introduction

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING

Always drive with due care and attention when using and operating the controls and features on your

vehicle.

Note: This manual describes product features and options available throughout the range, sometimes even before they are generally available. It may describe options not fitted to your vehicle.

Note: Some of the illustrations in this manual may be used for different models, so may appear different to your vehicle. However, the essential information in the illustrations is always correct.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of the vehicle.

This vehicle has received the endorsement of TÜV, the accredited international testing organisation, for its allergy-friendly properties.

All materials used in the manufacture of the interior of this vehicle meet strict requirements of the TÜV TOXPROOF Criteria Catalogue for Vehicle Interiors by TÜV Produkt and Umwelt GmbH and are designed to minimize the risk of allergic reactions.

Additionally an efficient pollen filter protects the passengers against allergen particles in the outdoor air.

For more information, contact TÜV at www.tuv.com.

SYMBOLS GLOSSARY

Symbols in this handbook

WARNING

You risk death or serious injury to yourself and others if you do not follow the instructions highlighted

by the warning symbol.

CAUTION

You risk damaging your vehicle if you do not follow the instructions highlighted by the caution symbol.

Symbols on your vehicle

When you see these symbols, read and follow the relevant instructions in this handbook before touching or attempting adjustment of any kind.

PARTS AND ACCESSORIES

NowyoucanbesurethatyourFord parts are Ford parts

Your Ford has been built to the highest standards using high quality Ford Original Parts. As a result, you can enjoy driving it for many years.

Introduction

Should the unexpected occur and a major part needs replacing, we recommend that you accept nothing less than Ford Original Parts.

The use of Ford Original Parts ensures that your vehicle is repaired to its pre-accident condition and maintains its maximum residual value.

Ford Original Parts match Ford's stringent safety requirements and high standards of fit, finish and reliability. Quite simply, they represent the best overall repair value, including parts and labour costs.

Now it is easier to tell if you have really been given Ford Original Parts. The Ford logo is clearly visible on the following parts if they are Ford Original Parts. If your vehicle has to be repaired, look for the clearly visible Ford branding and make sure that only Ford Original Parts have been used.

Look for the Ford logo on the following parts

Sheet metal

•Bonnet

•Wings

•Doors

•Luggage compartment lid or tailgate

E130165

Bumper and radiator grille

•Radiator grille

•Front and rear bumper

E130166

Introduction

Exterior mirror

E130167

Glass		E130168
		Lighting
•	Rear window
		•	Rear lamps
•	Side glass
		•	Headlamp
•	Windscreen

E130169

At a Glance

Instrument panel overview

Left-hand drive

A B C D E F G H I

X W V U T S R Q P O N M L K J

At a Glance

Right-hand drive

I H G B C D E F

J P O N M L K Q R W V U T

E130099

AAir vents. See Air Vents (page 100).

BDirection indicators. See Direction Indicators (page 60). Main beam. See

Lighting Control (page 57).

CLeft-hand drive vehicles with voice control - Information display control. See

Information Displays (page 83).

CLeft-hand drive vehicles without voice control - Information display control. See Information Displays (page 83).

CRight-hand drive vehicles with voice control - Information and entertainment display control.

CRight-hand drive vehicles without voice control - Information display control. See Information Displays (page 83).

At a Glance

DInstrument cluster. See Gauges (page 77). See Warning Lamps and Indicators (page 79).

ELeft-hand drive vehicles with voice control - Information and entertainment display control.

ELeft-hand drive vehicles without voice control - Audio control. See Audio Control (page 50).

ERight-hand drive vehicles with voice control - Information display control. See

Information Displays (page 83).

ERight-hand drive vehicles without voice control - Audio control. See Audio Control (page 50).

F Wiper lever. See Wipers and Washers (page 52).

GInformation and entertainment display.

HAudio unit. See Audio unit overview (page 220).

IDoor lock button. See Locking and Unlocking (page 39).

J Hazard warning flasher switch. See Hazard Warning Flashers (page 59). K Power liftgate switch. See Locking and Unlocking (page 39).

LParking aid switch. See Parking Aids (page 148).

M Active park assist switch. See Active Park Assist (page 152).

NStart-stop switch. See Using start-stop (page 133).

O Heated rear window switch. See Heated Windows and Mirrors (page 105). P Heated windscreen switch. See Heated Windows and Mirrors (page 105). Q Climate controls. See Climate Control (page 100).

R Start button. See Keyless Starting (page 129).

S Ignition switch. See Ignition Switch (page 127).

TAudio control. See AudioControl (page 50). Voice control. See VoiceControl (page 51). Telephone control. See Telephone controls (page 238).

USteering wheel adjustment. See Adjusting the Steering Wheel (page 50).

VHorn.

WCruise control switches. See CruiseControl (page 158). Speed limiter switches. See Speed Limiter (page 160).

XLighting control. See Lighting Control (page 57). Front fog lamps. See Front Fog Lamps (page 58). Rear fog lamp. See Rear Fog Lamps (page 58). Headlamp levelling control. See Headlamp Levelling (page 59). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 122).

At a Glance

Power liftgate

WARNINGS

Do not operate the luggage compartment lid unless it is free from obstruction.

Careless opening and closing of the luggage compartment lid can override the protection function and

cause injuries.

The luggage compartment lid can be operated using the remote control, the centre console switch, the luggage compartment lid switch or the luggage compartment lid release handle.

See Locking and Unlocking (page 39).

Keyless entry

E78276

Passive locking and unlocking requires a valid passive key to be located within one of the three external detection ranges.

Unlocking the vehicle

E87384

Open any door.

Note: A valid passive key must be located within the detection range of that door.

One long flash of the direction indicators confirms that all the doors and the luggage compartment lid have been unlocked and that the alarm has been disarmed.

Locking the vehicle

E87384

Touch a front door handle lock sensor to lock the vehicle.

See Keyless Entry (page 43).

Adjusting the steering wheel

WARNING

Never adjust the steering wheel when the vehicle is moving.

At a Glance

Autowipers

2		A	B
		A	B
	2
			C
1	E128445
E95178	A	High sensitivity
	A	High sensitivity
	B	On
	C	Low sensitivity

Autolamps

E95179

See Adjusting the Steering Wheel

(page 50).

E70719

The headlamps will come on and go off automatically depending on the ambient light.

See Autolamps (page 58).

Electric windows

Note: To reduce wind noise or buffeting when just one window is open, open the opposite window slightly.

At a Glance

	See Power Windows (page 71).	Manual climate control
		Heating the interior quickly
	Electric folding mirrors

E72623

See Electricexteriormirrors (page 73).

Information displays

E130248

Use the arrow buttons to navigate through the menus and press OK to make a selection.

See General Information (page 83).

E129884

Cooling the interior quickly

E129887

Defrosting and demisting the windscreen

E129888

See ManualClimateControl(page 101).

Automatic climate control

E91391

See Automatic Climate Control (page 103).

At a Glance

Keyless starting

E85766

Press the start button.

Stopping the engine when the vehicle is moving

WARNING

Switching off the engine when the vehicle is still moving will result in a loss of brake and steering assistance.

The steering will not be locked, but higher effort will be required. When the ignition is switched off some electrical circuits, warning lamps and indicators may also be OFF.

Press and hold the start button for two seconds, or press three times within three seconds.

Press the start button.

See Keyless Starting (page 129).

Diesel particulate filter (DPF)

WARNING

Do not park or idle your vehicle over dry leaves, dry grass or other combustible materials. The DPF

regeneration process creates very high exhaust gas temperatures and the exhaust will radiate a considerable amount of heat during and after DPF regeneration, and after you have switched the engine off. This is a potential fire hazard.

See DieselParticulateFilter(page 130).

Fuel filler flap

E86613

Press the flap to open it. Open the flap fully until it engages.

E139202

Insert the fuel nozzle up to and including the first notch on the nozzle A. Keep it resting on the cover of the fuel pipe opening.

At a Glance

WARNING

We recommend that you remove the fuel nozzle slowly to allow any residual fuel to drain into the fuel

tank. Alternatively you can wait 10 seconds before removing the fuel nozzle.

E119081

Slightly raise the fuel nozzle to remove it.

See Fuel filler flap (page 137).

Manual transmission

Selecting reverse gear

E99067

On some vehicles it is necessary to raise the collar whilst selecting reverse gear.

See Manual Transmission (page 141).

Automatic transmission

WARNING

Apply the brakes before moving the selector lever and keep them applied until you are ready to move off.

E80836

PPark

RReverse

NNeutral

DDrive

SSport mode and manual shifting

See Automatic Transmission (page 141).

Speed limiter

The system allows you to set a speed, to which the vehicle then becomes limited.

See Speed Limiter (page 160).

At a Glance

Towing the vehicle on four wheels

CAUTION

For certain engine and transmission combinations, it is recommended not to tow the vehicle with the drive

wheels on the ground.

See Towing the Vehicle on Four Wheels (page 183).

Child Safety

CHILD SEATS

E133140

E68916

WARNINGS

Secure children that are less than 150 centimetres (59 inches) tall in a suitable, approved child restraint, in

the rear seat.

Extreme Hazard! Do not use a rearward facing child restraint on a seat protected by an air bag in front

of it!

Read and follow the manufacturer’s instructions when you are fitting a child restraint.

Do not modify child restraints in any way.

Do not hold a child on your lap when the vehicle is moving.

WARNINGS

Do not leave unattended children in your vehicle.

If your vehicle has been involved in an accident, have the child restraints checked by properly trained

technicians.

Note: Mandatory use of child restraints varies from country to country.

Only child restraints certified to ECE-R44.03 (or later) have been tested and approved for use in your vehicle. A choice of these are available from your Dealer.

Child restraints for different mass groups

Use the correct child restraint as follows:

Baby safety seat

E68918

Secure children that weigh less than 13 kilograms (29 pounds) in a rearward facing baby safety seat (Group 0+) in the rear seat.

Child Safety

Child safety seat

E68920

Secure children that weigh between 13 and 18 kilograms (29 and 40 pounds) in a child safety seat (Group 1) in the rear seat.

BOOSTER SEATS

WARNINGS

Do not install a booster seat or a booster cushion with only the lap strap of the seat belt.

Do not install a booster seat or a booster cushion with a seat belt that is slack or twisted.

Do not put the seat belt under your child’s arm or behind its back.

Do not use pillows, books or towels to boost your child’s height.

Make sure that your children sit in an upright position.

Secure children that weigh more than 15 kilograms (33 pounds) but are less than 150 centimetres (59

inches) tall in a booster seat or a booster cushion.

CAUTION

When using a child seat on a rear seat, make sure that the child seat rests tightly against the vehicle seat. It may

be necessary to lift or remove the head restraint. See HeadRestraints (page 110).

Booster seat (Group 2)

E70710

We recommend that you use a booster seat that combines a cushion with a backrest instead of a booster cushion only. The raised seating position will allow you to position the shoulder strap of the adult seat belt over the centre of your child’s shoulder and the lap strap tightly across its hips.

Child Safety

Booster cushion (Group 3)

WARNINGS

E68924

CHILD SEAT POSITIONING

WARNINGS

Please consult your Dealer for the latest details relating to Ford recommended child seats.

Extreme Hazard! Do not use a rearward facing child restraint on a seat protected by an air bag in front

of it!

Child seat positions

When you are using a child restraint with a support leg on a second row seat, make sure that you locate the

support leg securely on the under floor storage compartment lid. Make sure that you install the foam spacer correctly inside the storage compartment and that you position the lid correctly.

When using a child seat with a seat belt, make sure that the seat belt is not slack or twisted.

CAUTION

The child seat must rest tightly against the vehicle seat. It may be necessary to lift or remove the head

restraint. See HeadRestraints (page 110).

Note: When using a child seat on a front seat, always adjust the front passenger seat to its fully rearwards position. If it proves difficult to tighten the lap section of the seat belt without slack remaining, adjust the seatback to the fully upright position and raise the height of the seat. See Seats (page 109).

Mass group categories

	0	0+	1	2	3
Seating positions	Up to 10 kg	Up to 13 kg	9 - 18 kg	15 - 25 kg	22 - 36 kg
			(20 - 40	(33 - 55	(49 - 79
	(22 lbs)	(29 lbs)
			lbs)	lbs)	lbs)

	Baby safety seat		Child	Booster seat or cushion
			safetyseat
Front passenger seat	X	X	UF¹	UF¹	UF¹
with airbag ON

Front passenger seat	U¹	U¹	U¹	U¹	U¹
with airbag OFF

Child Safety

		Mass group categories
	0	0+	1	2	3
Seating positions	Up to 10 kg	Up to 13 kg	9 - 18 kg	15 - 25 kg	22 - 36 kg
			(20 - 40	(33 - 55	(49 - 79
	(22 lbs)	(29 lbs)
			lbs)	lbs)	lbs)

	Baby safety seat		Child	Booster seat or cushion
			safetyseat
Second row seats -	U	U	U	U	U
Grand C-MAX

Second row seats - C-	U	U	U	U	U
MAX

Third row seats - Grand	U	U	U	U	U
C-MAX

X Not suitable for children in this mass group.

U Suitable for universal category child seats approved for use in this mass group.

U¹ Suitable for universal category child seats approved for use in this mass group. However, we recommend that you secure children in a government approved child seat, in the rear seat.

UF¹ Suitable for universal category forward facing child seats approved for use in this mass group. However, we recommend that you secure children in a government approved child seat, in the rear seat.

ISOFIX child seats

Seating positions

Front seat	Size class
	Seat type
Second row outboard seat	Size class
ISOFIX - Grand C-MAX
	Seat type
Second row outboard seat	Size class
ISOFIX - C-MAX

Mass group categories

0+	1
Rear facing	Forward facing

Up to 13 kg (29 lbs) 9 - 18 kg (20 - 40 lbs)

Vehicle seating position not ISOFIX equipped

C, D, E1	A, B, B1, C, D1
IL2	IL2, IUF3
D, E1	A, B, B1, D1

Child Safety

Seating positions

	Seat type
Second row centre seat	Size class
	Seat type
Third row seat ISOFIX -	Size class
Grand C-MAX	Seat type
	Seat type

Mass group categories

0+	1
Rear facing	Forward facing

Up to 13 kg (29 lbs) 9 - 18 kg (20 - 40 lbs)

IL2

IL2, IUF3

Vehicle seating position not ISOFIX equipped

IL Suitable for particular ISOFIX child restraints systems of the semi-universal category. Please consult child restraints systems suppliers' vehicle recommendation lists.

IUF Suitable for ISOFIX forward facing child restraints systems of universal category approved for use in this mass group and ISOFIX size class.

1The ISOFIX size class for both universal and semi-universal child restraints systems is defined by the capital letters A to G. These identification letters are displayed on ISOFIX child restraints.

2At time of publishing the recommended Group O+ ISOFIX baby safety seat is the Britax Romer Baby Safe. Please consult your Dealer for the latest details relating to Ford recommended child seats.

3At time of publishing the recommended Group 1 ISOFIX child seat is the Britax Romer Duo. Please consult your Dealer for the latest details relating to Ford recommended child seats.

Child Safety

ISOFIX ANCHOR POINTS

WARNING

Use an anti-rotation device when using the ISOFIX system. We recommend the use of a top tether

or support leg.

Note: When you are purchasing an ISOFIX restraint, make sure that you know the correct mass group and ISOFIX size class for the intended seating locations. See

Child Seat Positioning (page 21).

Your vehicle is fitted with ISOFIX anchor points that accommodate universally approved ISOFIX child restraints.

The ISOFIX system comprises two rigid attachment arms on the child restraint that attach to anchor points on the outboard rear seats, where the cushion and backrest meet. Tether anchor points are fitted behind the outboard rear seats for child restraints with a top tether.

Top tether anchor points - All vehicles

E133892

Top tether anchor points - C-MAX

WARNING

If your vehicle is equipped with the comfort seat system, slide the second row seat forwards to gain

access to the anchor points. After installing the ISOFIX seat, do not move the seat to the comfort position as it could interfere with the tether strap routing.

Child Safety

E132100

Top tether anchor points - Grand C-MAX

E130125

Attaching a child seat with top tethers

WARNINGS

Do not attach a tether strap to anything other than the correct tether anchor point.

WARNINGS

Make sure that the top tether strap is not slack or twisted and is properly located on the anchor point.

Note: Where applicable, remove the luggage cover to ease installation. See

Luggage Covers (page 163).

1.Route the tether strap to the anchor point.

E75531

2.Push the child seat back firmly to engage the ISOFIX lower anchor points.

3.Tighten the tether strap in line with the child seat manufacturer's instructions.

CHILD SAFETY LOCKS

WARNING

You cannot open the doors from inside if you have put the child safety locks on.

Note: Pressing the switch will also disable the rear electric window switches.

Child Safety

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Occupant protection

PRINCIPLE OF OPERATION

Airbags

WARNINGS

Do not modify the front of your vehicle in any way. This could adversely affect deployment of the

airbags.

Extreme Hazard! Do not use a rearward facing child restraint on a seat protected by an airbag in front

of it!

Wear a seat belt and keep sufficient distance between yourself and the steering wheel. Only when you use

the seat belt properly, can it hold you in a position that allows the airbag to achieve its optimum effect. See Sitting in the Correct Position (page 109).

Have repairs to the steering wheel, steering column, seats, airbags and seat belts carried out by a properly

trained technician.

Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers.

Do not poke sharp objects into areas where airbags are fitted. This could damage and adversely affect

deployment of the airbags.

Use seat covers designed for seats with side airbags. Have these fitted by a properly trained technician.

Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.

Note: Only wipe airbag covers with a damp cloth.

Front airbags

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The driver airbag, front passenger airbag and the seat belt pretensioners will deploy during significant frontal collisions or collisions that are up to 30 degrees from the left or the right. The airbags will inflate within a few thousandths of a second and deflate on contact with the occupants, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the driver and front passenger airbags will not deploy.

Side and curtain airbags

During significant lateral collisions, only the airbags on the side affected by the collision and the seat belt pretensioners will deploy. The airbags will inflate within a few thousandths of a second and deflate on contact with the occupants, thus providing protection for the body. The side and curtain airbags will not deploy during minor lateral collisions, front collisions, rear collisions or overturns.

Occupant protection

Side airbags

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Side airbags are fitted inside the seatback of the front seats. A label indicates that side airbags are fitted to your vehicle.

Curtain airbags

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Curtain airbags are fitted inside the trim panels over the front and rear side windows. Moulded badges in the B-pillar trim panels indicate that curtain airbags are fitted to your vehicle.

Seat belts

WARNINGS

Wear a seat belt and keep sufficient distance between yourself and the steering wheel. Only when you use

the seat belt properly, can it hold you in a position to achieve its optimum effect. See

Sitting in the Correct Position (page 109).

WARNINGS

Never use a seat belt for more than one person.

Use the correct buckle for each seat belt.

Do not use a seat belt that is slack or twisted.

Do not wear thick clothing. The seat belt must fit tightly around your body to achieve its optimum effect.

Position the shoulder strap of the seat belt over the centre of your shoulder and position the lap strap

tightly across your hips.

Seat belt pretensioners have a lower deployment threshold than the airbags. During minor collisions, it is possible that only the seat belt pretensioners will deploy.

All vehicles

The driver and front passenger seat belt systems are fitted with a seat belt pretensioner.

Grand C-MAX

The second row centre seat belt system is also fitted with a seat belt pretensioner.

Status after a collision

WARNINGS

Seat belts subjected to strain, as a result of an accident, should be renewed and the anchorages

checked by a properly trained technician.

If a seat belt pretensioner has been deployed the seat belt must be renewed.

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