Ford C-Max 2015 User Manual

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FORD C-MAX Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: CG3642en 02/2015 20150213081543

Table of Contents

Introduction
About This Manual...........................................	7
Symbols Glossary.............................................	7
Data Recording..................................................	9
Replacement Parts
Recommendation......................................	10
Mobile Communications
Equipment.....................................................	10
At a Glance
Front Exterior Overview.................................	11
Rear Exterior Overview..................................	12
Vehicle Interior Overview..............................	13
Instrument Panel Overview - LHD............	14
Instrument Panel Overview - RHD...........	15
Child Safety
Installing Child Seats......................................	17
Child Seat Positioning..................................	20
Child Safety Locks - Vehicles With:
Mechanical Child Proof Locks...............	24
Child Safety Locks - Vehicles With:
Remote Child Proof Locks......................	24
Safety Belts
Fastening the Safety Belts..........................	25
Safety Belt Height Adjustment.................	25
Safety Belt Minder.........................................	26
Supplementary Restraints
System
Principle of Operation...................................	27
Driver Airbag.....................................................	27
Passenger Airbag............................................	27
Side Airbags.....................................................	28
Side Curtain Airbags.....................................	28
Keys and Remote Controls
General Information on Radio
Frequencies..................................................	29

Remote Control - Vehicles With: Keyless
Entry................................................................	29
Remote Control - Vehicles With: Remote
Flip Key............................................................	31
Replacing a Lost Key or Remote
Control............................................................	32
MyKey™
Principle of Operation...................................	33
Creating a MyKey............................................	34
Clearing All MyKeys.......................................	34
Checking MyKey System Status...............	36
Using MyKey With Remote Start
Systems.........................................................	36
MyKey Troubleshooting...............................	36
Locks
Locking and Unlocking.................................	38
Sliding Door.....................................................	40
Manual Liftgate - Compact MAV
(5-seater).....................................................	40
Manual Liftgate - Grand MAV (5+2
seater).............................................................	41
Power Liftgate.................................................	42
Hands-Free Power Liftgate........................	44
Keyless Entry....................................................	45
Security
Passive Anti-Theft System........................	48
Anti-Theft Alarm - Vehicles With:
Integral Battery...........................................	48
Anti-Theft Alarm - Vehicles With: Interior
Sensor............................................................	50
Anti-Theft Alarm - Vehicles With:
Perimeter Alarm.........................................	52
Steering Wheel
Adjusting the Steering Wheel....................	53
Audio Control...................................................	53
Voice Control...................................................	54
Cruise Control..................................................	54
Information Display Control.......................	55

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Table of Contents

Heated Steering Wheel................................	55
Wipers and Washers
Windshield Wipers........................................	56
Autowipers.......................................................	56
Windshield Washers.....................................	58
Rear Window Wiper and Washers...........	58
Headlamp Washers......................................	59
Lighting
General Information.....................................	60
Lighting Control..............................................	60
Autolamps.........................................................	61
Instrument Lighting Dimmer......................	61
Headlamp Exit Delay.....................................	61
Daytime Running Lamps.............................	62
Automatic High Beam Control..................	62
Front Fog Lamps............................................	63
Rear Fog Lamps..............................................	63
Headlamp Leveling.......................................	64
Cornering Lamps............................................	65
Direction Indicators.......................................	65
Interior Lamps.................................................	65
Ambient Lighting...........................................	66

Information Displays
General Information.....................................	80
Trip Computer.................................................	83
Information Messages.................................	83
Climate Control
Principle of Operation..................................	92
Air Vents............................................................	92
Manual Climate Control..............................	93
Automatic Climate Control........................	94
Hints on Controlling the Interior
Climate..........................................................	96
Heated Windows and Mirrors...................	99
Heated Windshield........................................	99
Auxiliary Heater..............................................	99
Cabin Air Filter...............................................	103
Seats
Sitting in the Correct Position.................	104
Head Restraints............................................	104
Manual Seats.................................................	105
Power Seats...................................................	106
Rear Seats.......................................................	107
Heated Seats...................................................	115

Windows and Mirrors		Auxiliary Power Points
Power Windows.............................................	68	Auxiliary Power Points.................................	116
Global Opening and Closing......................	69	Cigar Lighter....................................................	116
Exterior Mirrors................................................	70	Storage Compartments
Interior Mirror.....................................................	71	Storage Compartments
Sun Visors..........................................................	72	Cup Holders......................................................	117
Sun Shades.......................................................	72	Center Console................................................	117
Instrument Cluster		Overhead Console.........................................	117
Instrument Cluster		Starting and Stopping the
Gauges................................................................	74	Starting and Stopping the
Warning Lamps and Indicators.................	75	Engine
Audible Warnings and Indicators.............	78	General Information.....................................	118
		Ignition Switch................................................	118
		Push Button Ignition Switch......................	118
		2

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Table of Contents

Steering Wheel Lock - Vehicles With:
Push Button Start......................................	121
Steering Wheel Lock - Vehicles Without:
Push Button Start......................................	121
Starting a Gasoline Engine.........................	121
Starting a Diesel Engine.............................	124
Diesel Particulate Filter..............................	124
Switching Off the Engine...........................	125
Engine Block Heater....................................	125
Unique Driving Character-
istics
Auto-Start-Stop............................................	127
Fuel and Refueling
Safety Precautions.......................................	129
Fuel Quality - Gasoline...............................	130
Fuel Quality - E85........................................	130
Fuel Quality - Diesel......................................	131
Fuel Filler Funnel Location.........................	131
Running Out of Fuel......................................	131
Catalytic Converter......................................	132
Refueling..........................................................	133
Fuel Consumption........................................	134
Transmission
Manual Transmission..................................	136
Automatic Transmission............................	136
Brakes
General Information....................................	139
Hints on Driving With Anti-Lock
Brakes...........................................................	139
Parking Brake.................................................	140
Hill Start Assist.............................................	140
Traction Control
Principle of Operation.................................	142
Using Traction Control................................	142

Stability Control
Principle of Operation.................................	143
Using Stability Control................................	143
Parking Aids
Principle of Operation.................................	144
Rear Parking Aid............................................	144
Front Parking Aid..........................................	145
Side Sensing System...................................	147
Active Park Assist.........................................	149
Rear View Camera........................................	155
Cruise Control
Principle of Operation.................................	158
Using Cruise Control....................................	158
Using Adaptive Cruise Control................	159
Driving Aids
Speed Limiter - Vehicles With: Cruise
Control.........................................................	166
Speed Limiter - Vehicles With: Adaptive
Cruise Control............................................	167
Driver Alert.......................................................	167
Lane Keeping System.................................	169
Blind Spot Information System...............	173
Traffic Sign Recognition..............................	177
Active City Stop.............................................	178
Eco Mode.........................................................	179
Collision Warning System.........................	180
Load Carrying
General Information....................................	184
Luggage Anchor Points..............................	184
Rear Under Floor Storage..........................	184
Luggage Covers.............................................	185
Roof Racks and Load Carriers.................	185
Dog Guard.......................................................	185
Towing
Towing a Trailer.............................................	188

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Table of Contents

Trailer Sway Control....................................	189
Tow Ball...........................................................	189
Towing Points................................................	196
Towing the Vehicle on Four Wheels -
Manual Transmission..............................	197
Towing the Vehicle on Four Wheels -
Automatic Transmission.......................	198
Driving Hints
Breaking-In....................................................	200
Reduced Engine Performance...............	200
Economical Driving....................................	200
Cold Weather Precautions........................	201
Driving Through Water................................	201
Floor Mats.......................................................	201
Roadside Emergencies
Hazard Warning Flashers.........................	203
First Aid Kit.....................................................	203
Warning Triangle..........................................	203
Fuel Shutoff...................................................	203
Jump Starting the Vehicle........................	204
Post-Crash Alert System..........................	205
Fuses
Fuse Box Locations....................................	206
Fuse Specification Chart - Vehicles Built
Up To: 22-06-2015..................................	207
Fuse Specification Chart - Vehicles Built
From: 23-06-2015....................................	217
Changing a Fuse...........................................	226
Maintenance
General Information...................................	228
Opening and Closing the Hood..............	228
Under Hood Overview - 1.0L
EcoBoost™................................................	230
Under Hood Overview - 1.5L
EcoBoost™.................................................	231
Under Hood Overview - 1.6L Duratec-16V
Ti-VCT (Sigma)/1.6L Flex Fuel...........	232

Under Hood Overview - 1.5L
Duratorq-TDCi Diesel.............................	233
Under Hood Overview - 1.6L
Duratorq-TDCi (DV) Diesel..................	234
Under Hood Overview - 2.0L
Duratorq-TDCi (DW) Diesel................	235
Engine Oil Dipstick - 1.0L
EcoBoost™................................................	236
Engine Oil Dipstick - 1.5L
EcoBoost™................................................	236
Engine Oil Dipstick - 1.6L Duratec-16V
Ti-VCT (Sigma)/1.6L Flex Fuel..........	236
Engine Oil Dipstick - 1.5L Duratorq-TDCi
Diesel/1.6L Duratorq-TDCi (DV)
Diesel...........................................................	236
Engine Oil Dipstick - 2.0L Duratorq-TDCi
(DW) Diesel...............................................	237
Engine Oil Check...........................................	237
Engine Coolant Check................................	237
Brake Fluid Check........................................	238
Clutch Fluid Check......................................	239
Washer Fluid Check....................................	239
Changing the 12V Battery.........................	239
Checking the Wiper Blades.......................	241
Changing the Wiper Blades......................	241
Removing a Headlamp..............................	243
Changing a Bulb...........................................	243
Bulb Specification Chart..........................	250
Vehicle Care
Cleaning the Exterior...................................	251
Cleaning the Interior....................................	251
Repairing Minor Paint Damage...............	252
Cleaning the Alloy Wheels.......................	252
Wheels and Tires
Temporary Mobility Kit..............................	253
Tire Care..........................................................	257
Using Winter Tires........................................	257
Using Snow Chains.....................................	257
Tire Pressure Monitoring System..........	258

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Table of Contents

Changing a Road Wheel...........................	262	Using SYNC™ With Your Phone...........	304
Tire Pressures...............................................	269	SYNC™ Applications and Services.......	315
Lug Nuts..........................................................	274	Using SYNC™ With Your Media	322
Capacities and Specific-		Player............................................................	322
Capacities and Specific-		SYNC™ Troubleshooting.........................	330
ations		SYNC™2
Vehicle Dimensions.....................................	275	SYNC™2
Towbar Dimensions....................................	276	General Information...................................	340
Vehicle Identification Plate.......................	277	Settings............................................................	347
Vehicle Identification Number................	278	Entertainment...............................................	361
Capacities and Specifications - 1.0L		Phone...............................................................	370
EcoBoost™................................................	279	Information....................................................	378
Capacities and Specifications - 1.5L	280	Climate............................................................	382
EcoBoost™...............................................	280	Navigation	384
Capacities and Specifications - 1.6L		Navigation	384
Capacities and Specifications - 1.6L		SYNC™ Troubleshooting	394
Duratec-16V Ti-VCT (Sigma)/1.6L Flex		SYNC™ Troubleshooting	394
Fuel................................................................	281	Appendices
Capacities and Specifications - 1.5L		Appendices
Duratorq-TDCi Diesel.............................	283	Electromagnetic Compatibility..............	403
Capacities and Specifications - 1.6L	284	End User License Agreement.................	404
Duratorq-TDCi (DV) Diesel.................	284	Type Approvals	426
Capacities and Specifications - 2.0L		Type Approvals	426
Capacities and Specifications - 2.0L	286
Duratorq-TDCi (DW) Diesel................	286
Fuel Consumption Figures.......................	287
Audio System
General Information...................................	288
Audio Unit - Vehicles With: AM/FM/	290
CD.................................................................	290
Audio Unit - Vehicles With: SYNC.........	292
Audio Unit - Vehicles With: SYNC 2......	294
Digital Radio..................................................	295
Digital Radio - Vehicles With: SYNC	296
2.....................................................................	296
Audio Input Jack...........................................	297
USB Port.........................................................	298
Media Hub......................................................	298
Audio Troubleshooting..............................	299
SYNC™
General Information..................................	300
Using Voice Recognition............................	301
		5

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Introduction

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that

you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

A Right-hand side.

BLeft-hand side.

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Safety alert

See Owner's Manual

Air conditioning system

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Introduction

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten safety belt

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard warning flashers

Heated rear window

Heated windshield

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

Panic alarm

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Introduction

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

Service engine soon

Side airbag

Shield the eyes

Stability control

Windshield wash and wipe

DATA RECORDING

A large number of electronic components of your vehicle contain data storage modules temporarily or permanently storing technical data about the condition of the vehicle, events and errors.

In general, this technical information documents the condition of parts, modules, systems or the environment:

•Operating conditions of system components (e.g. filling levels).

•Status messages of the vehicle and its individual components (e.g. number of wheel revolutions/rotational speed, deceleration, lateral acceleration).

•Malfunction and defects in important system components (e.g. lighting and brake system).

•Vehicle reactions in particular driving situations (e.g. inflation of an airbag, activation of the stability regulation system).

•Environmental conditions (e.g. temperature).

These data are exclusively technical and help identification and correction of errors as well as optimisation of vehicle functions. Motion profiles indicating travelled routes cannot be created with these data.

If services are used (e.g. repair works, service processes, warranty cases, quality assurance), employees of the service network (including manufacturers) are able to read out this technical information from the event and error data storage modules using special diagnostic devices. If required, you will receive further information. After an error has been corrected, these data are deleted from the error storage module or they are constantly overwritten.

When using the vehicle, situations may occur in which these technical data related to other information (accident report, damages on the vehicle, witness statements etc.) may be associated with a specific person - possibly, with the assistance of an expert.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Introduction

Additional functions contractually agreed upon with the client (e.g. vehicle location in emergency cases) allow the transmission of particular vehicle data from the vehicle.

REPLACEMENT PARTS

RECOMMENDATION

Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and

Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, refer to the terms and conditions of the Ford Warranty.

MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

FRONT EXTERIOR OVERVIEW

AFuel tank. See Refueling (page 133).

B Locks. See Locking and Unlocking (page 38).

CExterior mirrors. See Exterior Mirrors (page 70).

D Wiper blades. See Changing the Wiper Blades (page 241).

EEngine. See Maintenance (page 228).

FFront towing point. See Towing Points (page 196).

GFront exterior lamps. See Changing a Bulb (page 243).

HWheels and tires. Tire pressures. See TowingPoints (page 196). See Changing a Road Wheel (page 262).

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

REAR EXTERIOR OVERVIEW

ARear exterior lamps. See Changing a Bulb (page 243).

BHigh mounted stop lamp. See Changing a Bulb (page 243).

C Rear window wiper. See Changing the Wiper Blades (page 241).

DLiftgate. See Power Liftgate (page 42).

ETire pressures. See Tire Pressures (page 269).

FWheels and tires. See Changing a Road Wheel (page 262).

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

VEHICLE INTERIOR OVERVIEW

AGearshift lever. See Transmission (page 136).

B Power window switches. See Power Windows (page 68). C Safety belts. See Fastening the Safety Belts (page 25).

DParking brake. See Parking Brake (page 140).

E Head restraints. See Head Restraints (page 104).

FFront seats. See Manual Seats (page 105).

GTemporary mobility kit. See Temporary Mobility Kit (page 253).

HHood release lever. See Opening and Closing the Hood (page 228).

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

INSTRUMENT PANEL OVERVIEW - LHD

AAir vents. See Air Vents (page 92).

BDirection indicator lever. See Direction Indicators (page 65).

C Information display control. See Information Display Control (page 55). D Instrument cluster. See Instrument Cluster (page 74).

EAudio control. See Audio Control (page 53).

FWiper lever. See Wipers and Washers (page 56).

G Information and entertainment display. See SYNC™2 (page 340).

HAudio unit. See Audio System (page 288).

I Hazard flasher switch. See Hazard Warning Flashers (page 203). J Climate controls. See Climate Control (page 92).

KKeyless start button. See Push Button Ignition Switch (page 118).

LHorn.

MSteering wheel adjustment. See Adjusting the Steering Wheel (page 53).

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

N Cruise control switches. See Using Cruise Control (page 158).

OLighting control. See Lighting (page 60).

INSTRUMENT PANEL OVERVIEW - RHD

AAir vents. See Air Vents (page 92).

BDirection indicator lever. See Direction Indicators (page 65).

C Information display control. See Information Display Control (page 55). D Instrument cluster. See Instrument Cluster (page 74).

EAudio control. See Audio Control (page 53).

FWiper lever. See Wipers and Washers (page 56).

G Information and entertainment display. See SYNC™2 (page 340).

HAudio unit. See Audio System (page 288).

I Hazard flasher switch. See Hazard Warning Flashers (page 203).

JClimate controls. See Climate Control (page 92).

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

KKeyless start button. See Push Button Ignition Switch (page 118).

LHorn.

M Steering wheel adjustment. See Adjusting the Steering Wheel (page 53). N Cruise control switches. See Using Cruise Control (page 158).

OLighting control. See Lighting (page 60).

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

INSTALLING CHILD SEATS

WARNINGS

Use an approved child seat to secure children less than 59 in (150 cm) tall on the rear seat.

NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH

OR SERIOUS INJURY to the CHILD can occur.

Read and follow the manufacturer’s instructions when you are installing a child seat.

Do not modify child seats in any way.

Do not hold a child on your lap when your vehicle is moving.

Do not leave children or pets unattended in your vehicle.

If your vehicle has been involved in a crash, have the child seats checked by an authorized dealer.

Note: Mandatory use of child seats varies from country to country.

Only child seats certified to ECE-R129, ECE-R44.03 or later have been tested and approved for use in your vehicle. A choice of child seats are available from authorized dealers.

Child Seats for Different Mass Groups

Use the correct child seat as follows:

Baby Safety Seat (Group 0+)

Secure children that weigh less than 29 lb (13 kg) in a rearward facing baby safety seat on the rear seat.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

Child Safety Seat (Group 1)

Secure children that weigh between 29 lb (13 kg) and 40 lb (18 kg)in a child safety seat on the rear seat.

Booster Seats

WARNINGS

Do not install a booster seat or a booster cushion with only the lap strap of the safety belt.

Do not install a booster seat or a booster cushion with a safety belt that is slack or twisted.

Do not put the safety belt under your child’s arm or behind your child's back.

Do not use pillows, books or towels to boost your child’s height.

Make sure that your children sit in an upright position.

Note: Make sure the child seat rests tightly against the vehicle seat. If necessary, adjust the seat backrest to an upright position. It may also be necessary to lift or remove the head restraint. See Head Restraints (page 104).

Note: When using a child seat on a rear seat, adjust the front seat in a position to prevent contact with the rear passenger, child feet or child legs.

Booster Seat (Group 2)

Secure children that weigh more than 33 lb (15 kg) but are less than 59.06 in (150 cm) tall in a booster seat or a booster cushion.

We recommend that you use a booster seat that combines a cushion with a backrest instead of a booster cushion only. The raised seating position will allow you to position the shoulder strap of the adult safety belt over the center of your child’s shoulder and the lap strap tightly across your child's hips.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

Booster Cushion (Group 3)

ISOFIX Anchor Points

WARNING

Use an anti-rotation device when using the ISOFIX system. We recommend the use of a top tether

or support leg.

Your vehicle has ISOFIX anchor points that accommodate universally approved ISOFIX child seats.

The ISOFIX system has two rigid attachment arms on the child seat. These attach to anchor points on the second row seats, where the cushion and backrest meet. For child seats with a top tether, tether anchor points are on the rear of the second row seats.

Attaching a Child Seat With Top

Tethers

WARNINGS

Do not attach the top tether strap to anything other than the correct top tether strap anchor point.

Make sure that the top tether strap is not slack or twisted and is properly located on the anchor point.

Follow the child seat manufacturer’s instructions for installing a child seat with a top tether.

Note: When you are purchasing an ISOFIX seat, make sure that you know the correct mass group and ISOFIX size class for the intended seating locations. See Child Seat Positioning (page 20).

Top Tether Anchor Points

Compact C-MAX

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

WARNING

If your vehicle is equipped with the comfort seat system, slide the second row seat forwards to gain

access to the anchor points. After installing the ISOFIX seat, do not move the seat to the comfort position as it could interfere with the tether strap routing.

Grand C-MAX

The top tether anchor points are located on the back of the rear seat.

Attaching a Child Seat With a

Support Leg

WARNINGS

Make sure the support leg is long enough to reach the vehicle floor.

Make sure that the child seat manufacturer lists your vehicle as suitable for use with this type of child

seat.

CHILD SEAT POSITIONING

WARNINGS

See an authorized dealer for the latest details relating to our recommended child seats.

Extreme Hazard! Never use a rearward facing child restraint on a seat protected by an active airbag in

front of it. Death or serious injury to the child can occur.

If you use a child seat that has a support leg, make sure the support leg rests securely on the floor.

If you use a child seat and a safety belt, make sure that the safety belt is not slack or twisted.

Follow the child seat manufacturer's instructions for installing a child seat with a support leg.

Make sure the child seat rests tightly against the vehicle seat. If necessary, adjust the seat backrest to an upright position. It may also be necessary to lift or

remove the head restraint. See Head Restraints (page 104).

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

WARNINGS

You must reinstall the head restraint following the removal of the child seat. See Head Restraints (page

104).

Seating positions

Note: When using a child seat on a front seat, always adjust the front passenger seat as far back as possible. If it proves difficult to tighten the lap section of the safety belt without slack remaining, adjust the seat backrest to the fully upright position and raise the height of the seat. See Seats (page 104).

Mass group categories

	Up to 22	Up to 29	20 - 40 lbs	33 - 55 lbs	46 - 79 lbs
	lbs (10 kg)	lbs (13 kg)	(9 - 18 kg)	(15 - 25 kg)	(22 - 36 kg)
Front passenger seat	X	X	UF¹	UF¹	UF¹
with airbag ON	X	X	UF¹	UF¹	UF¹
with airbag ON
Front passenger seat	U¹	U¹	U¹	U¹	U¹
with airbag OFF	U¹	U¹	U¹	U¹	U¹
with airbag OFF
Rear seats	U	U	U	U	U

X Not suitable for children in this mass group.

U Suitable for universal category child seats approved for use in this mass group.

U¹ Suitable for universal category child seats approved for use in this mass group. We recommend that you secure children in a government approved child seat, on a rear seat.

UF¹ Suitable for universal category forward facing child seats approved for use in this mass group. We recommend that you secure children in a government approved child seat, on a rear seat.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

ISOFIX Child Seats

Seating positions

Front passenger seat	Size
	class
	Size type
Rear outboard seat	Size
ISOFIX	class
	Size type
Rear center seat	Size
	class
	Size type

Mass group categories

0 0+

Rearward facing

Up to 29 lbs (13 kg)

Forward

Rear-

facing

ward facing

20 - 40 lbs (9 - 18 kg)

	No ISOFIX
C, D, E1	A, B, B11	C, D1
IL2	IL2, IUF3	IL2
	No ISOFIX

IL Suitable for use with particular ISOFIX child restraints systems in the semi-universal category. Refer to the child restraint system manufacturer vehicle recommendation list for additional information.

IUF Suitable for use with forward facing ISOFIX child restraints systems in the universal category.

1The capital letters A to G define the ISOFIX size class for both universal and semi-universal child restraints systems. You can see the identification letters on ISOFIX child restraints.

2At the time of going to print, the recommended Group O+ ISOFIX baby safety seat is the Britax Roemer Baby Safe.

3At the time of going to print, the recommended Group 1 ISOFIX child seat is the Britax Roemer Duo.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

i-Size Child Seats
	Front passenger seat	Rear outboard seats	Rear center seat
i-Size Child Restraint	X	i-U	X
Systems

i-U Suitable for use with forward and rearward facing i-Size child restraint systems. X Not suitable for use with i-Size child restraint systems.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

CHILD SAFETY LOCKS - VEHICLESWITH:MECHANICAL CHILD PROOF LOCKS

CHILD SAFETY LOCKS - VEHICLES WITH: REMOTE CHILD PROOF LOCKS

When these locks are set, the rear doors cannot be opened from the inside.

The childproof locks are located on the rear edge of each rear door and must be set separately for each door.

Left-Hand Side

Turn counterclockwise to lock and clockwise to unlock.

Right-Hand Side

Turn clockwise to lock and counterclockwise to unlock.

Press the switch to turn them on.

Note: You cannot use the rear power window switches with the child safety locks on.

Press the switch again to turn them off.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Safety Belts

FASTENING THE SAFETY BELTS

WARNINGS

You have not fastened the safety belt correctly if you do not hear a distinct click. Failure to fasten the

safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash.

Make sure that your safety belt is securely stored away and is not outside your vehicle when closing the

door. Failure of an occupant to be able to use a trapped safety belt increases the risk of serious personal injury or death.

Pull the safety belt out steadily. It may lock if you pull it sharply or if your vehicle is on a slope.

Insert the tongue into the buckle until you hear a distinct click.

To release the safety belt press the red button on the buckle. Hold the tongue and let the safety belt retract to its stowed position.

Using Safety Belts During

Pregnancy

WARNING

Position the safety belt correctly for your safety and that of your unborn child. Do not use only the lap strap or the shoulder strap. Failure to adjust the

safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash.

Pregnant women should always wear their safety belt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt portion of a combination lap and shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.

SAFETY BELT HEIGHT

ADJUSTMENT

WARNING

Position the safety belt height adjusters so that the belt rests across the middle of your shoulder.

Failure to adjust the safety belt correctly could reduce the effectiveness of the safety belt and increase the risk of injury in a crash.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Safety Belts

TurningtheSafetyBeltMinderOff

Contact an authorized dealer.

To adjust the shoulder belt height, squeeze the button and slide the height adjuster up or down. Release the button and pull down on the height adjuster to make sure it is locked in place.

SAFETY BELT MINDER

WARNING

The system will only provide protection when you use the safety belt correctly.

The warning lamp illuminates and an audible warning will sound when the following conditions have been met:

•The front safety belts have not been fastened.

•Your vehicle exceeds a relatively low speed.

It will also illuminate and sound if a front safety belt is unfastened when your vehicle is moving.

If you do not fasten your safety belt the warning switches off automatically after approximately five minutes.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Supplementary Restraints System

PRINCIPLE OF OPERATION

WARNINGS

Extreme Hazard! Never use a rearward facing child restraint on a seat protected by an active airbag in

front of it. Death or serious injury to the child can occur.

Do not modify the front of your vehicle in any way. This could adversely affect deployment of the

airbags. Failure to adhere to this warning could result in serious personal injury or death.

Wear a safety belt and keep sufficient distance between yourself and the steering wheel. Only when

you use the safety belt correctly, can it hold you in a position that allows the airbag to achieve its optimum effect. See Sitting intheCorrectPosition(page 104). Failure to adhere to this warning could result in serious personal injury or death.

Repairs to the steering wheel, steering column, seats, airbags and safety belts must be carried out by

an authorized dealer. Failure to adhere to this warning could result in serious personal injury or death.

Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers.

In the event of a crash, hard objects could cause serious personal injury or death.

Do not puncture the seat with sharp objects. This could damage and adversely affect deployment of the

airbags. Failure to adhere to this warning could result in serious personal injury or death.

Use seat covers designed for seats with side airbags. Have these fitted by an authorized dealer. Failure to

adhere to this warning could result in serious personal injury or death.

Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.

Note: Only wipe airbag covers with a damp cloth.

DRIVER AIRBAG

The airbag will deploy during significant frontal collisions or collisions that are up to 30 degrees from the left or the right. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the airbag will not deploy.

PASSENGER AIRBAG

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Supplementary Restraints System

The passenger airbag will deploy during	SIDE CURTAIN AIRBAGS
significant frontal or near-frontal collisions.
The airbag will inflate within a few
thousandths of a second and deflate on
contact with the occupant, thus cushioning
forward body movement. During minor
frontal collisions, overturns, rear collisions
and side collisions, the front passenger
airbag will not deploy.
SIDE AIRBAGS
WARNING

Use seat covers designed for seats with side airbags. Have these fitted by an authorized dealer.

The airbags are located inside the seatback of the front seats. There is a label attached to the side of the seatback to indicate this.

The airbag will deploy during significant lateral collisions. It might also deploy during significant frontal collisions. The airbag will not deploy in minor lateral and frontal collisions, rear collisions, or overturns.

The airbags are located over the front and rear side windows.

The airbag will deploy during significant lateral collisions. It will also deploy during significant frontal angled collisions. The curtain airbag will not deploy in minor lateral and frontal collisions, rear collisions, or overturns.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

+ 414 hidden pages

Ford C-Max 2015 User Manual

Introduction

ABOUT THIS MANUAL

SYMBOLS GLOSSARY

DATA RECORDING

MOBILE COMMUNICATIONS EQUIPMENT

At a Glance

FRONT EXTERIOR OVERVIEW

REAR EXTERIOR OVERVIEW

VEHICLE INTERIOR OVERVIEW

Child Safety

INSTALLING CHILD SEATS

CHILD SEAT POSITIONING

Safety Belts

FASTENING THE SAFETY BELTS

SAFETY BELT MINDER

Supplementary Restraints System

PRINCIPLE OF OPERATION

DRIVER AIRBAG

PASSENGER AIRBAG

SIDE CURTAIN AIRBAGS

SIDE AIRBAGS