Cisco Business Access Point Administration Guide, Version 10.0.1.0

Name: Cisco Business Access Point
Brand: Cisco
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Cisco Business Access Point Administration Guide, Version 10.0.1.0

First Published: 2020-04-28

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C H A P T E R 1

C H A P T E R 2

C H A P T E R 3

C H A P T E R 4

C O N T E N T S

Cisco Business Wireless Access Points Overview		1
About Cisco Business Wireless Access Points		1
Supported Cisco Access Points 1
Supported Software Images 2
Supported Browsers	2
Related Documents	2
Using Cisco Business Wireless Access Point GUI		5
Using the Cisco Business Wireless Access Point GUI 5

Getting Started 9

Prerequisite for Setting up and Accessing Cisco Business Wireless AP 9

AP Deployment Models	10
Launching the Setup Wizard 11
Using the Setup Wizard	12

Logging into the Cisco Business Wireless AP 14

Adding New Subordinate APs 15

Adding Mesh Extenders 15

Monitoring 17

About the Cisco Business Wireless AP Monitoring Service 17

Customizing the Network Summary View 18

Customizing Access Points Table View 19

Viewing Access Point Details	20
Viewing Client Details 23
Viewing Guest Client Details	26

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Troubleshooting a Client 26
Performing a Client Ping Test	26
Performing a Connection Test	27
Generating an Event Log 27

	Viewing Mesh Extender		28
	Viewing Applications	28
	Viewing Rogue Access Points			28
	Configuring the Rogue AP States					29
	Viewing Rogue Client Details				30
	Viewing Interferer Details		30
	Wireless Dashboard	31
	Customizing the Access Point Performance View							32
	Adding Widgets 33
	Removing Widgets	33
	Customizing the Client Performance View						33
	Adding a Widget	34
	Removing a Widget 34
C H A P T E R 5	Wireless Settings 35
	About WLANs and RLANs in CBW Access Point Network 35
	Setting Up WLANs RLANs and WLAN Users							35
	Viewing WLANs	36
	Adding and Modifying a WLAN					37
	Configuring General Details				37
	Configuring WLAN Security					38
	Configuring VLAN and Firewall 43
	Configuring Traffic Shaping				43
	Configuring Advanced Options					45
	Configuring Scheduling			46
	Enabling and Disabling WLANs RLANs 47
	Configuring RLAN in AP			47
	Editing and Deleting WLANs RLANs						48
	Viewing and Managing WLAN Users						48
	Blocking and Unblocking Clients					49

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	Social Login for Guest Users			50
	Managing Associated Access Points					50
	Global AP Configuration		51
	Administering Access Points			52
	Access Point Groups	54
	Setting a Login Page for WLAN Guest Users						54
	Setting the Default Login Page				55
	Setting a Customized Login Page					56
	About Cisco Mesh 57
	Convert Non-Mesh to Mesh Deployment						57
	Mesh Network Components			58
	Changing Mesh Parameters			60
	Backhaul Client Access		60
	Mesh Backhaul Radio Resource Management 61
	Mesh Backhaul Slot	61
	Modifying AP Port Configuration to Access/Trunk Mode 61
	VLAN Transparent	62
C H A P T E R 6	Management 63
	About Management Access Interface					63
	Setting Up Management Access Interface 63
	Limitation of Web Based Management Sessions 64
	Managing User Priority Order			64
	Managing Admin Accounts		65
	Adding an Admin Account			65
	Editing an Admin Account			66
	Deleting an Admin Account			66
	Managing Guest Users using the Lobby Admin account 67
	Creating a Guest User Account				67
	Managing TACACS+ and RADIUS Servers						68
	Adding TACACS+ Servers			68
	Configuring RADIUS Servers				68
	Adding RADIUS Servers		70
	Setting Date and Time 71

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Contents

C H A P T E R 7

C H A P T E R 8

Using NTP Servers to Automatically Set the Date and Time 71

	Adding and Editing NTP Servers				71
	Refreshing NTP Server Status			72
	Deleting and Disabling NTP Servers					72
Configuring Date and Time Manually					72
Updating the CBW AP Software 73
Updating the Software using HTTP				75
Updating the Software using TFTP				76
Updating the Software using SFTP				77
Updating the Software through Cisco.com						78
Services	81
About Multicast Domain Name System					81
Restrictions for Configuring Multicast DNS							83
Configuring Multicast DNS			83
Mapping mDNS Profile to WLAN					84
Configuring mDNS Policy			85
Cisco Umbrella Overview		86
Configuring Cisco Umbrella on Master AP							87
Adding Policy to Umbrella Profile					87
Applying Cisco Umbrella Profile to WLAN							88
Advanced	89
Managing SNMP 89
Configuring SNMP Access			89
SNMP Trap Receivers		90
Add an SNMPv3 User		90
Delete SNMPv3 User		91
Setting Up System Message Logs				92
System Logs 92
Optimizing RF Parameters		93
Advanced RF Parameters			93
Optimized Roaming 93
Restrictions for Optimized Roaming					94

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A P P E N D I X A

A P P E N D I X B

Contents

Configuring Optimized Roaming 94
RF Profiles	95
RF Parameter Optimization Settings						96
Troubleshooting in Master AP					98
UI Indicator	98
Using Master AP Tools			98
Restarting the Master AP				98
Clearing the Master AP Configuration and Resetting									98
Export and Import Master AP Configuration								99
Saving the Master AP Configuration						99
Troubleshooting Files 100
Troubleshooting Tools			100
Uploading Files		101
Security Settings		101
Configuring Access Control Lists (ACL)							102
Applying the ACL to WLAN at Pre-Auth Level									104
Applying the ACL to WLAN at Post-Auth Level									104
Configuring AAA Override in WLAN							104
Appendix - Supporting Topics				107
LAN port functionality for different models							107
LED Color Indicators for Cisco Business Wireless APs									107
LED Display Settings			110
Master AP Failover and Election Process 110
Pre-downloading an Image to an Access Point 111
Creating a Guest Network				111
Resetting a Device to Factory Default						112
Deployment and Troubleshooting Guidelines							112
Appendix - Mounting and Grounding Access Points								115
About Mounting		115
Preparing the AP for Installation					115
Mounting CBW140AC/240AC					116
Mounting CBW145AC			121

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A P P E N D I X C

Mounting CBW141AC 126

Mounting CBW142AC 127

Mounting CBW143AC 132

Grounding an Access Point	134
Securing an Access Point	135
Appendix - Glossary of Terms	137

Cisco Business Wireless - Glossary Of Terms 137

0-9 137

802.1Q-based VLAN 137

802.1X Supplicant 137

A137

ACL 137

B138

Band Steer 138

Bandwidth 138

Bandwidth Utilization 138

Blacklist 138

C138

Captive Portal 138

Central web authentication (CWA) 138

Channel Isolation 138

Channel Width 138

Client QoS 139

Connection Speed 139

E139

EAPol 139

Event Logging 139

F139

Fast Roaming 139

H139

HTTPS 139

I140

IPv4 140

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IPv6 140

ISE 140

L140

	LLDP 140
	Load Balancing	140
M	140
	Max Data Rate	140
	Multiple SSIDs	140
O	141
	Operating Mode	141

P141

PMKID 141

Q141

QoS 141

R141

RADIUS Server 141

Radio Domains 141

Rogue AP Detection 141

S142

Scheduler 142

Signal Quality 142

Signal Strength 142

Spatial Streams 142

Spectrum Intelligence 142

SSID 142

SSID Broadcast 142

V143

VLAN 143

W143

WDS 143

Whitelist 143

WPA/WPA2 143

WPA2 Enterprise 143

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A P P E N D I X D

Appendix - Cisco Online Support	145
Cisco Business Online Support	145

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C H A P T E R 1

Cisco Business Wireless Access Points

Overview

This chapter contains the following sections:

•About Cisco Business Wireless Access Points, on page 1

•Supported Cisco Access Points, on page 1

•Supported Software Images, on page 2

•Supported Browsers, on page 2

•Related Documents, on page 2

About Cisco Business Wireless Access Points

The Cisco Business Wireless (CBW) network solution comprises of at least one 802.11ac Wave 2 Cisco Business Series Access Point with an in-built software that manages other access points in the network.

An Access Point (AP) that controls all the Access Points in the network is termed as the Master AP and the access points controlled by the Master AP is termed as the Subordinate AP in this guide.

The Master AP has two roles: It controls all the Subordinate APs that joins the network. It independently serves wireless clients like other Subordinate APs.

You may refer this administration guide for details on both the Master APs and the Subordinate APs. It provides instructions on getting started with an access point and also explains various options available to monitor and manage the APs using the WebUI.

Supported Cisco Access Points

The following Cisco Business Series APs are supported in the Cisco Business Wireless (CBW) AP network:

Note • APs listed under Master APs can also function as Subordinate APs.

•This Administration Guide can be referred for both Master APs and the Subordinate APs of all models in this series.

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Cisco Business Wireless Access Points Overview

Supported Software Images

Table 1: Cisco APs supported in the CBW AP network
Master APs	Subordinate APs
Cisco Business 140AC Access Point	Cisco Business 141AC Mesh Extender
Cisco Business 240AC Access Point	Cisco Business 142AC Mesh Extender
Cisco Business 145AC Access Point	Cisco Business 143AC Mesh Extender

Note While the Master APs (140, 145 & 240)

maybeusedasSubordinateAPs,theMesh

Extenders(141,142&143)cannotbeused

as a Master AP.

Cisco Business 140AC Access Point

Cisco Business 240AC Access Point

Cisco Business 145AC Access Point

Supported Software Images

You can download the CBW AP software for your AP model by navigating to https://software.cisco.com/download/navigator.html

From the Software Download window, go to Wireless > Access Points. Based on your AP model, navigate to Cisco Business 100 Series Access Points/Cisco Business 200 Series Access Points and select a model from the list. You can view a list of currently available software with the latest version at the top. Choose the required version of the firmware image and proceed with the download to update the software.

Supported Browsers

Cisco Business Wireless Access Points are administered through a web user interface. To use this interface, your browser must be one of the following:

•Microsoft Internet Explorer 10 or above

•Apple Safari version 7 or above

•Mozilla Firefox version 33 or above

•Google Chrome version 38 or above

You can also use the Cisco Business App on your mobile phone to monitor and administer the Access Points. You will need one of the following Operating Systems:

•Android version 5.0 or above

•iOS version 8.0 or above

Using Cisco Business Wireless Access Point GUI

This chapter contains the following sections:

• Using the Cisco Business Wireless Access Point GUI, on page 5

Using the Cisco Business Wireless Access Point GUI

Overview of the Cisco Business Wireless Access Point GUI with a description of the navigation pane links

Home window

Table 2: Cisco Business Wireless Access Point Home Page

Name	Description

Navigation pane Provides access to the Cisco Business Wireless features. Each of these main feature tabs comprises of sub-level tabs. Click to expand and view the sub-level tabs.

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Using Cisco Business Wireless Access Point GUI

Using the Cisco Business Wireless Access Point GUI

Name	Description
Work pane	Area where the feature interface is displayed.
	When you click an option in the Navigation pane, its corresponding window opens in
	this area.
Header toolbar	The header toolbar contains the following options:
		A hamburger icon (toggle button) for expanding and collapsing the
		navigation pane.
	Cisco	Header title is the title of the web interface which indicates the AP model
	Product	of the Master AP (on which the integrated CBW AP functionality is
	Name	currently operating).

Click the help icon (?) to view the Cisco Business Access Point

Administration Guide document.

A search icon for searching an AP or client using its MAC address.

A notification icon that indicates if there was an incident of system crash or if a core dump is present.

A download icon that indicates if a new software update is available for your CBW APs on cisco.com. You may click this icon to redirect to the software update page in the UI and download the latest firmware.

A save icon to save the current CBW AP configuration to the NVRAM.

For more details, see Saving the Master AP Configuration, on page 99.

A bi-directional icon to switch to Expert View to access advanced user options. The default is set to standard view.

Click this mail icon to send your feedback to Cisco Business Wireless

Team.

AgearicontoviewthecurrentsysteminformationortologofftheMaster APwebinterface. Italsospecifiestheusernameoftheuserwhohaslogged into the application.

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Using Cisco Business Wireless Access Point GUI

Using the Cisco Business Wireless Access Point GUI

Navigation Pane Options

The Navigation pane provides options to access the main Cisco Business Wireless Access Point features. Each of these options comprises several sub-options to perform various other tasks.

Table 3: Navigation Pane Options
Icon	Name	Description
	Monitoring	The Monitoring feature allows the Master AP to monitor WLANs
		and all the connected devices on the network. It also helps to view
		theperformanceofyourAPs,clientsandguestclientsinthenetwork.
		For more details, refer to About the Cisco Business Wireless AP
		Monitoring Service, on page 17 in this guide.

Wireless Settings

Management

Services

Advanced

The Wireless Settings page is used to administer associated APs, manage WLANs, WLAN user accounts, and guest user accounts.

Formoredetails,refertoAboutWLANsandRLANsinCBWAccess Point Network, on page 35 in this guide.

The Management page allows you to set management access parameters, manage admin accounts, manage network time, and perform software updates.

For more details, refer to Setting Up Management Access Interface, on page 63 in this guide.

The Services page provides the mDNS service discovery feature and the Cisco Umbrella network security feature.

For more details, refer to About Multicast Domain Name System, on page 81 in this guide.

The Advanced page provides the capability to set SNMP, syslog, and log configuration settings and to perform a reset to factory default.

For more details, refer to the Advanced, on page 89 section in this guide.

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Using Cisco Business Wireless Access Point GUI

Using the Cisco Business Wireless Access Point GUI

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C H A P T E R 3

Getting Started

This chapter contains the following sections:

•Prerequisite for Setting up and Accessing Cisco Business Wireless AP, on page 9

•AP Deployment Models, on page 10

•Launching the Setup Wizard, on page 11

•Using the Setup Wizard, on page 12

•Logging into the Cisco Business Wireless AP, on page 14

•Adding New Subordinate APs, on page 15

•Adding Mesh Extenders, on page 15

Prerequisite for Setting up and Accessing Cisco Business Wireless AP

•Ensure that there is no Master AP running in the network other than the CBW AP during setup or daily operationofaCBWAPnetwork. TheCiscoMasterAPcannotinter-operateorco-existwithotherMaster APs in the same network.

•Decideonthefirstaccesspoint(AP)tobesetup. ThefirstAPtobesetupshouldbetheonethatsupports the Master AP functionality. This is to ensure that this AP can act as the Master AP, and the other APs can then connect to it as Subordinate APs. This will ensure that the pre-defined CiscoBusiness-Setup Service Set Identifier (SSID) is broad-cast only by the master AP and not by other APs.

•Ensure that the AP is properly installed as per its Quick Start Guide.

•The initial setup of the CBW AP can be done through the Master AP Setup Wizard and over Wi-Fi or using Cisco Business Mobile App.

•YourequireaWi-Fi-enabledlaptoptoconnecttothepre-defined CiscoBusiness-Setup SSIDbroadcasted by the Master AP. You cannot access this SSID through a wired network.

Note Onlyoneclientisallowedtoconnecttothe Ciscobusiness-Setup SSIDforsecurity purposes. Ifconnectionisrefused,anotherdevicemayhavejoinedautomatically. In this case, you should reboot the AP.

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AP Deployment Models

•Your laptop should have a compatible browser. For a list of browsers compatible with the CBW AP web user interface (UI), see Supported Browsers, on page 2.

AP Deployment Models

The following deployment models are supported in the Cisco Business Wireless AP network:

•Non-Mesh deployment (wired deployment only)— All the APs in the CBW AP network have a Wired Uplink. The supported APs in the network are master capable. One among them will serve as a Master AP and the other APs (referred to as Subordinate APs) in the CBW network will join the Master AP.

The APs will act in AP-only mode.

Supported APs (Master APs)— CBW140AC, CBW145AC, CBW240AC.

Note Ensure that the switch is in turn connected to the router for internet access.

•Meshdeployment(wirelessdeploymentwithsingle/multiplewireduplinkAPs)— Inthisdeployment model,theCBWAPnetworkcomprisesofbothMasterAPandSubordinateAPs(wiredAPsandwireless Mesh Extenders). The APs that have a wired uplink (includes the Master AP) acts as Root AP (RAP) to which the Mesh Extenders (MAP) joins wirelessly. Master AP will act in Bridge mode. To setup this deployment, refer to the section, About Cisco Mesh. For Associating the wireless Mesh Extenders to the network, add the Ethernet MAC address of the Extenders in the local MAC address table of the Master AP. Fordetails,referto AddingMeshExtenders,onpage15. WirelessMeshExtendershavethedynamic algorithm to select the best RAP based on the signal strength and join the same.

Note Ensure that you enable Mesh while configuring the Initial Setup Wizard for this deployment model.

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Launching the Setup Wizard

Note Only Mesh Extenders (such as CBW141AC, CBW142AC & CBW143AC) are required to be manually added to the auth-list. Where as, the Subordinate APs thatarenon-MeshExtenders(suchasCBW140AC,CBW145AC&CBW240AC) are connected via wired uplink and are automatically added to the auth-list.

You can obtain the MAC address by reading the QR code on the back of the device with a QR Reader app on a mobile phone. You can also find the MAC address at the bottom of the AP Device.

Supported APs in Mesh deployment:

•Master APs— CBW140AC, CBW145AC, CBW240AC

•SubordinateAPs—CBW141ACAM,CBW142ACM,CBW143ACM,CBW140AC,CBW145AC, CBW240AC.

Note APs listed under Master APs can also function as Subordinate APs.

Launching the Setup Wizard

Note You may use the Cisco Business Mobile App instead of the Web UI to run the setup wizard.

Step 1 Boot the AP that has the Master capability.

In a few minutes, the CiscoBusiness-Setup SSID starts broadcasting and the AP's status LED cycles through patterns from red, amber and green to blinking green.

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Using the Setup Wizard

Step 2 Connect the laptop to the CiscoBusiness-Setup SSID through Wi-Fi and enter the default password: cisco123.

Note The laptop obtains an IP address from the subnet of the Master AP.

Step 3 Launch a supported web browser, such as Chrome, Firefox, Safari or Internet Explorer.

For the Apple clients, after connecting to the CiscoBusiness-Setup SSID, the captive portal window may automatically open with the Welcome page followed by the initial Setup Wizard.

Note After connecting to the CiscoBusiness-Setup SSID, upon opening a web browser, you should automatically be redirected to http://ciscobusiness.cisco. If not, go to the following step.

Step 4 In the address bar, type the URL: http://ciscobusiness.cisco and press Enter

Step 5 Click Start on the Cisco Business Wireless Access Point page to launch the Setup Wizard. You will be required to create an admin account.

Note Only one client can be connected to the CiscoBusiness-Setup SSID at a time.

For instructions on entering details on the Setup Wizard page, refer to Using the Setup Wizard, on page 12.

Using the Setup Wizard

The Setup Wizard helps you configure certain basic parameters on your Cisco Business Wireless AP (CBW AP), and thereby get your AP network running.

Once you have completed the steps in Launching the Setup Wizard, on page 11, use the following sections as a reference for the data that you enter and proceed with the configuration wizard pages.

Welcome Screen

Click the Start button in the Welcome screen. The Cisco Business Wireless Access Point page relevant to your AP model is displayed.

1. Create an admin user account on the Master AP. You can enter up to 24 ASCII characters.

Note The username is case sensitive and cannot be cisco or its variant.

2.Enterapassword. Thepasswordcancontain8-127ASCIIcharacters. Whenspecifyingapassword,ensure the following:

•The password must include lowercase letters, uppercase letters, digits, or special characters. The special characters can be ~, !, @, #, $, %, ^, &, *.

•No character in the password can be repeated more than three times consecutively.

•The new password cannot be the same as the associated username or the username reversed.

•The password cannot be cisco, ocsic, or any variant obtained by changing the capitalization of the letters in the word Cisco. In addition, you cannot substitute 1, I, or ! for i, 0 for o, or $ for s.

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Using the Setup Wizard

3. Confirm the password and click Start.

Set Up Your Master AP

Specify the following basic parameters for setting up your Master AP:

Field	Description
Master AP Name	Enter the name that you want to assign to the Master AP.
	Note	A max of 24 characters is allowed.
		The characters can be upper/lowercase letters,
		numbers, dot, and hyphen.
		The name should always start with an alphabet and
		should not end with '.' or '-'.
Country	Choose the country that matches the physical location of the
	CBW AP.
	Note	The CBW AP will display only countries that are
		supported by the regulatory domain of the AP. You
		can choose your country from the drop-down list.
		There are strict regulatory rules to operate under the
		proper country code during the usage.
Date and Time	Specify the date. By default, your device's system time is
	applied. You can manually edit the date and time, if required.
Timezone	Select your time zone.
Mesh	To add Mesh Extenders to your AP network, enable the Mesh
	option. By default this option is disabled.

WouldyoulikeStaticIPforyourMaster Enable this option, if you want to configure a static IP for the AP (Management Network) management interface. If not, the interface gets an IP address from your DHCP server (typically in your router). By default,

this option is disabled.

	Note	A management IP address should be within current
		subnetofyourlocalVLANandnotintheclientpool
		issued by your DHCP server.
		IfyouchoosetoconfigurethestaticIP,thenyouwill
		be required to enter data in the following fields. If
		not, you can proceed to the next section.
Management IP Address	Enter the IP address for managing the Master AP.
Subnet Mask	Enter the subnet mask for the Master AP.
Default Gateway	Enter the default gateway or router IP address for the Master
	AP.

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Logging into the Cisco Business Wireless AP

Create your Wireless Networks
Specify the following parameters:
Field	Description
Network Name	Specify a SSID for your Wireless network. You can enter up to
	31 characters in this field.
	Note	Make a note of this SSID to connect a client and log
		into the CBW web user interface which is detailed in
		the later section of this chapter. For details, refer to
		LoggingintotheCiscoBusinessWirelessAP,onpage
		14.
Security	By default, the SSID security is set to WPA2 Personal that uses
	pre-shared key (PSK) authentication.
Passphrase	Specifythepassphraseorthepre-sharedkey(PSK).Thepassword
	should contain 8 - 63 ASCII characters.
	Note	Make a note of this Passphrase to connect a client to
		the SSID and log into the CBW web user interface
		which is detailed in the later section of this chapter.
		For details, refer Logging into the Cisco Business
		Wireless AP, on page 14.
Confirm Passphrase	Re-Enter the passphrase or the pre-shared key (PSK) here.
Show Passphrase	Enable in order to display the passphrase in clear text for visible
	confirmation.

Onceyoucompletetheconfigurationsettings,click Next toproceedor Back tomodifythedataintheprevious screens. Confirm the settings and click Apply to save the configuration.

The access point reboots. This may take up to 6 minutes. The booting process is complete when the LED is consistently blinking green, or solid green.

Note For a detailed explanation on the LED behavior, see, LED Color Indicators for Cisco Business Wireless APs, on page 107.

You can now proceed to Logging into the Cisco Business Wireless AP, on page 14.

Logging into the Cisco Business Wireless AP

Onceyouhavecompletedthestepsin UsingtheSetupWizard,onpage12,followthesubsequentinstructions to log into the CBW AP web user interface (UI). You can monitor and manage the access point and associated devices using this web interface (UI).

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Getting Started

Adding New Subordinate APs

Step 1 Connect to the new SSID that you created using the Setup Wizard ->Create Your Wireless Network process.

Step 2 Open a supported web browser. In the address bar, type https://ciscobusiness.cisco or https://<ip address> and press

Enter. The Cisco Business Wireless Access Point login page is displayed.

TheCBWAPusesaself-signedcertificateforHTTPS. Therefore,allbrowserswilldisplayawarningandaskyouwhether you wish to proceed with an exception when the certificate is presented to the browser. Accept the warning in order to access the Master AP login page.

Note If the Firefox browser doesn’t throw an exception, navigate to Options > Privacy & security > Certificates > view certificates> Servers > Add exception and add an exception for https://ciscobusiness.cisco

Step 3 Click Login and enter the user name and password you created during the initial Setup Wizard process to proceed with using the web UI options.

What to do next

After you log in, the default landing page is the Network Summary window. For more information, see About the Cisco Business Wireless AP Monitoring Service, on page 17.

Adding New Subordinate APs

If you have a CBW network up and running, then adding new wired APs to the network is easy.

Step 1 PlugtheWireduplinkAP(CBW140AC,CBW145ACorCBW240AC)intotheEthernetLANinwhichthecurrentMaster

AP is connected.

Step 2 The new AP will boot up, update its firmware to match the Master AP, copy the configuration information and then join the Wireless Network.

Now, you can mange the newly added AP through the Web UI by navigating to Wireless Settings > Access Points page.

Adding Mesh Extenders

You can add a Mesh Extender such as CBW141ACM, CBW142ACM, or CBW143ACM to the Wireless Network.

Ensurethatyouhaveenabledthe Mesh optionintheinitialsetupwizard. Ifnot,then,goto WirelessSettings > Mesh, enable the Mesh toggle button and click Apply. For detailed information, refer to About Cisco Mesh, on page 57.

Now, MAC address of the Mesh Extender should be added to the Local MAC Addresses table. You can add this using one of the following methods:

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Getting Started

Adding Mesh Extenders

Using the Management Web UI

You must enter the MAC address of all Mesh Extenders that you want to use in the mesh network with the MasterAP. AMasterAPrespondsonlytodiscoveryrequestsfromindoorradiosthatappearinitsauthorization list. To add the MAC Address in Auth-List, do the following:

1.Navigate to Wireless Settings > WLAN Users > Local MAC Addresses.

2.Click Add MAC Address.

3.Specify the MAC Addresses.

4.In the Description field, specify a description of the mesh access point. The text that you enter identifies the mesh access point on the Master AP.

Note You might want to include an abbreviation of its name and the last few digits of the MAC address, such as ap1522:62:39:10. You can also note details on its location such as roof top, pole top, or its cross streets.

5.You may now choose to join or block an Access Point using the following instructions:

•Choose the Type as Whitelist to join the access points to the Master AP.

•Choose the Type as Blacklist to block a particular access point from joining the Master AP.

Note BlacklistingaclientorMeshExtenderthatiscurrentlyjoinedtothenetworkwill not take effect until it attempts to rejoin the network (after disconnect or reboot).

6.Select the Profile Name from the drop-down list and click Apply. By default, the profile name is mapped to Any WLAN/RLAN.

YoumaynowchecktoseeiftheMACaddressyouaddedhasbeenlistedintheAPnetworkbynavigating to Wireless Settings > Access Points. You will find the MAC address added in the column, AP Mac along with the AP name under the AP Model column of the table.

Using the Cisco Business Mobile App

1.Connect to the SSID setup for the Master AP and log into the Master AP admin account.

2.Select Monitor my Network, then choose Add a device.

3.Scan the MAC address of the Mesh Extender using the QR code reader.

To troubleshoot issues with Mesh Extender, refer to Deployment and Troubleshooting Guidelines, on page 112.

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C H A P T E R 4

Monitoring

This chapter contains the following sections:

•About the Cisco Business Wireless AP Monitoring Service, on page 17

•Customizing the Network Summary View, on page 18

•Customizing Access Points Table View, on page 19

•Viewing Access Point Details, on page 20

•Viewing Client Details, on page 23

•Viewing Guest Client Details, on page 26

•Troubleshooting a Client, on page 26

•Viewing Applications, on page 28

•Viewing Rogue Access Points, on page 28

•Viewing Interferer Details, on page 30

•Wireless Dashboard, on page 31

•Customizing the Access Point Performance View, on page 32

•Customizing the Client Performance View, on page 33

About the Cisco Business Wireless AP Monitoring Service

The Cisco Business Wireless AP Monitoring service enables the Master AP to monitor the WLANs and all the connected devices on the network.

The Monitoring service offers the following capabilities through the Network Summary and Wireless Dashboard tabs:

•View details of configured WLANs.

•View list of top WLANs based on traffic and associated clients.

•View details of APs in the network.

•View details of clients operating actively at either 2.4 GHz or 5 GHz.

•View summary of client device, guest client device, operating systems and applications running on these devices.

•View a detailed list of rogue clients and APs.

•View details of various interferers in the network on the 2.4 GHz and 5 GHz radio frequencies.

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Monitoring

Customizing the Network Summary View

•Monitor the performance of APs in the network.

•Monitor the performance of clients and guest clients in the network.

Note • All the parameters on the Network Summary page are read-only parameters.

• This page is automatically refreshed every 30 seconds.

Customizing the Network Summary View

The Network Summary page lets you view data in a graphical format. You can customize the Network Summary view by adding or removing the widgets. The data displayed in various widgets can be viewed either in the doughnut view format or in the tabular view format by toggling the display icon on the top right of the individual widgets.

Note Each of the action icons available within the widget is discussed in the Using the Widgets section.

The following widgets are displayed in the Network Summary page.

•OPERATING SYSTEMS (By clients)—Displays the OS information of the Clients (such as Linux clients, Android clients and so on) that are connected to the WLAN. For this feature, the user has to enable Local Profiling in the WLAN.

•GUESTS (By usage)—Displays the Top 10 guest clients in the network based on the throughput and usage.

•ACCESS POINTS (By usage)—Displays the Top 10 access points in the network based on the number of clients connected, usage and throughput.

•APPLICATIONS (By usage)—Displays the Top 10 applications such as gmail, youtube, facebook and so on based on usage level of the clients connected in the network. For this feature, the user has to enable the Application Visibility Control (AVC) option in the WLAN.

•TOP WLANS (By usage)—Displays the Top 10 WLANs in the network by usage and number of clients connected.

•CLIENTS (By usage)—Displays the Top 10 clients in the network based on throughput and usage.

Using the Widgets

This section details the various icons/options available within the widget to customize and view data as required.

•Use the x icon within a widget to remove the widget from the Monitoring page.

•Use the + icon on the top right to add the widget in the Monitoring page.

•Use the clear data (gear) icon to clear the usage data and reset to zero.

Cisco Business Access Point Administration Guide, Version 10.0.1.0

+ 128 hidden pages

Administration Guide	ThisguideprovidesdetailsonperformingconfigurationforCiscoBusiness
	WirelessAccessPoints(APs)andalsoprovidesadvancedoptionstomanage
	and monitor APs in the Cisco Business Wireless AP network.
	Note	This guide can be referred for both Master APs and the
		Subordinate APs of all models in this CBW series.
Quick Start Guide	Thisguideprovidesdetailsonperformingtheinitialsetupandconfiguration
	forCiscoBusinessWirelessAccessPoints(APs)usingthemostcommonly
	selectedoptions. Foranoverviewofthebasictasks,referthe Cisco Business
	Wireless Quick Start Guide.
Release Notes	Summary of the features and caveats for Cisco Business Wireless Access
	Points (APs).
Open Source Documents	This document contains the licenses and notices for open source software
(OSD)	used in this product.
CiscoRegulatoryCompliance	This document provides domestic and international regulatory compliance
and Safety Information	andsafetyinformationfortheCiscoBusinessWirelessAccessPoints(APs).
(RCSI)
Translated End-User	The Translated Administration Guides for all APs supported by the Cisco
Documents	Business Wireless Access Points (APs) are available in the Cisco Business
	Wireless Access Points (APs) product page on Cisco.com.