Canon VK-16 User Manual

Network Camera Recording and Monitoring System

Network Video Recorder

VK-64/VK-16

COPYAdministrator's Manual

Ver. 21.03

Introduction

Thank you for purchasing Network Video Recorder VK-64 v2.0 (hereafter referred to as “VK-64”). VK-64 is a network video recording and monitoring system and consists of the Storage Server and Viewer. Please read this manual prior to operation. This manual also explains how to use the Network Video Recorder VK-16 v2.0 (hereafter referred to as “VK-16”), VK-Lite v2.0 (hereafter referred to as “VK-Lite”), and Viewer-Only use. See P. 18 for the difference between the VK-64 and VK-16. See P. 41 for the difference between VK- 64/VK-16 and VK-Lite. See P. 161 for the functions not available in the Viewer Only mode.

*VK-16 and VK-Lite have the same functionality as VK-64 outlined in this manual, unless explicitly indicated otherwise.

Request to Customers

(1) Canon owns the copyright of this manual. The unauthorized transfer of all or any part of the contents of this Manual is forbidden.

(2) The contents of this manual are subject to change without any notice.

(3) All possible measures have been taken to ensure that the contents of this manual are accurate. If you find any errors, omissions or other faults, please contact your vendor.

(4) Irrespective of items (2) and (3) above, Canon cannot bear responsibility for any effects resulting from operation.

(5) WhenCOPYprocedures that involve using the control panel are described in this manual, the operations are described as shown in Windows Vista Basic.

Canon and the Canon logo are registered trademarks of Canon Inc.

Microsoft Windows is a trademark of Microsoft Corporation in the United States and other countries.Windows is legally recognized as Microsoft Windows Operating System.

QuickTime is a trademark of Apple Computer Inc.

Apache is a trademark of the Apache Software Foundation.Pentium is a trademark of Intel Corporation.

All other company or product names used in this manual are trademarks or registered trademarks of their respective holders.

Icons Used in this Manual

Important information that must be observed or actions that are prohibited during an operation. These notes must be read to prevent

Note possible faults or errors during operation.

Supplementary information or a reference to an operation. Users are

recommeded to read these memos.

Tip

Storage Server includes software developed by the Apache Software Foundation (www.apache.org). Apache software is protected by the copyright law (Copyright(c) 2000-2003 Apache Software Foundation). For the license terms associated with this software, please refer to the file APACHE_LICENSE in the LICENSE folder, in the installation directory.

2

Introduction

MPEG-4

NOTICE ABOUT THE MPEG-4 VISUAL STANDARD: THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND ADDITIONAL LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.

“This product is licensed under AT&T patents for the MPEG-4 standard and may be used for encoding MPEG-4 compliant video and/or decoding MPEG-4 compliant video that was encoded only (1) for a personal and non-commercial purpose or (2) by a video provider licensed under the AT&T patents to provide MPEG-4 compliant video. No license is granted or implied for any other use for MPEG-4 standard.”

Third Party's Software

This product contains third party's software modules. For the license conditions, please refer to the LICENSE folder on the supplied CD-ROM.

Software	License	License Agreement
Apache	Apache Software License, Version 2.0	Apache
FastCGI	pen Market License	FastCGI
Expat	MIT License	Expat
	COPY

3

Purpose of This Manual

This manual is written for the System Administrator installng and operating the VK-64/VK- 16 system.

It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods. Use this manual as a reference when making a backup of data or troubleshooting a problem.

COPY

4

Contents

Introduction

Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

About Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Before Starting Operations <Important> . . . . . . . . . . . . . . . . .12

Chapter 1 System Overview

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Preparation Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

System Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .18

VK-64/VK-16 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Communication Mechanism of VK-64/VK-16 . . . . . . . . . . . . . .20

Typical System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

COPY
Supported Camera Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.22
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.22
System Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	23
Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	23
Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	23
Notes on Operating Environment . . . . . . . . . . . . . . . . . . . . . . .	24
Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	24
Windows Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25
Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
System Design Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	28
System onfiguration example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	28
When using multiple Storage Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	30
When using Viewer alone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	30
Server Sizing oncept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	31
Approximate Video Data Volume per Second . . . . . . . . . . . . . . . . . . . . . . . .	31
Required Hard Disk Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	31
Sensor Event Recording and Motion Detection Recording Concept . . . . . .	35
Storage Server Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	36
Notes on Viewer Sizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	37
Network Bandwidth Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	38
VK-Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	39
Specification Comparison of VK-64/VK-16 and VK-Lite . . . . . . .	41

Chapter 2 Installation

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Start up the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.45
Upgrade from Version 1.0, 1.1, 1.2, 1.3 and 1.4 . . . . . . . . . . . . . . . . . . . . .	.47
Preparation and Precaution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	48

Chapter 3 Storage Server Configuration Reference

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

5

Contents

Storage Server Configuration Dialog . . . . . . . . . . . . . . . . . . . .51

How to Start-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.51
Screen Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	52

Set the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

How to Display the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

How to set the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Logon As Service Privilege . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Disk Space Management <Important> . . . . . . . . . . . . . . . . . . .64

Disk Space Management Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.64
Handling at Each Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.64
Low Disk Space Warning Level Calculation Method . . . . . . . . . . . . . . . . . .	.66
Threshold Level Calculation Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	66
Limit Level Calculation Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	67
Calculation Example for Each Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	67
Set Events Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	68
COPYHow to Start VK-Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	78
How to Display the Events Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	68
How to Set the Events Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	69
Set the Event Notification Tab . . . . . . . . . . . . . . . . . . . . . . . . .	70
How to Display the Event Notification Tab . . . . . . . . . . . . . . . . . . . . . . . . . .	70
How to Set the Event Notification Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	70
Set User Management Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . .	72
How to Display the User Management Tab . . . . . . . . . . . . . . . . . . . . . . . . .	72
Administrator and perator Status User . . . . . . . . . . . . . . . . . . . . . . . . . . . .	72
How to Set the User Management Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	73
hange User to Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	73
Delete a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	74
Request User Authentication at Tool Startup . . . . . . . . . . . . . . . . . . . . . . . .	74
Chapter 4 Register amera Server and Set Recording Schedule
hapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	76
Launch VK Viewer and Display the Configuration and
Preferences Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	77
How to Launch VK-64/VK-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	77
Launch by Connecting to the Localhost . . . . . . . . . . . . . . . . . . . . . . . . . . . .	78
Launch Storage Server by Specifying the IP address . . . . . . . . . . . . . . . . . .	79
Access to the Configuration and Preferences screen . . . . . . . . . . . . . . . . . .	81
Storage and Camera Server Summary windows . . . . . . . . . .	82
Display the Storage and Camera Server Summary Windows . . . . . . . . . . .	82
Storage Servers and Locations/Zones options . . . . . . . . . . . . . . . . . . . . . . .	83
Other Functions in Both Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	83
Location and Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	84
Add a Location and Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	86
Edit a Location and Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	87
Delete a Location and Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	87

6

Contents

Add Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .88
Display Storage and Camera Server Summary Windows . . . . . . . . . . . .	. .88
Add Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .88
Edit Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .89
Delete Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .90
Register Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.91
Register Camera Server (by Search) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .91
Edit Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.100
Delete Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.102
Overview of Recording Schedules Setting . . . . . . . . . . . . . .	104
Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	105
Set Normal Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	109
Create Normal Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.110
Change Camera Server Settings . . . . . . . . . . . . . . . . . . . . . .	119
Batch-Setting Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	122
COPY
Set Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . .	123
Set Motion Detection Recording . . . . . . . . . . . . . . . . . . . . . . .	124
Set Motion Detection Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . .	.124
Edit Motion Detection Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . .	.124
Set Sensor Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . .	131
Set Sensor Event Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.131
Edit Sensor Event Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .	.132
Set Preset Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	138
Set Preset Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.138
Set a Special Day Schedule . . . . . . . . . . . . . . . . . . . . . . . . . .	142
Special Day Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.142
Add, Edit and Delete a Schedule Type . . . . . . . . . . . . . . . . . . . . . . . . . . .	.143
Add and Delete a Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.145
Display Recording Setting Summary . . . . . . . . . . . . . . . . . . .	148
heck Summary Information of a Recording Schedule . . . . . . . . . . . . . .	.148
heck Summary Information of Storage Server . . . . . . . . . . . . . . . . . . .	.150
Chapter 5 Viewer Reference
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	154
Viewer Operation Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	156
Start the Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	158
How to Launch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.158
Launch by Connecting to the localhost . . . . . . . . . . . . . . . . . . . . . . . . . . .	.159
Launch Storage Server by Specifying the IP address . . . . . . . . . . . . . . . .	.160
Launch without Storage Server (Viewer Only Mode) . . . . . . . . . . . . . . . .	.161
Functions not Available in Viewer Only Mode . . . . . . . . . . . . . . . . . . . . . .	.161
Viewer Start-up Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.162
Viewer Start-up Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.163

Menu Bar of Viewer Screen . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Function of Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

7

Contents

Viewer Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 166
Viewer Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.166
Set the Tab for Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	167
Set whether to select the Master Storage Server
when the Viewer starts up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	167
Set layout of the Viewer Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	167
Set Event Popups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	167
Set Event Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	168
Set the Tab for Guest User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	169
Set the Frame Rate during live viewing . . . . . . . . . . . . . . . . . . . . . . . . . . .	169
Audio Transmission Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	170
Focus Operation Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	170
Proxy Server Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	170
Superimpose the Date and Time on Still Frames . . . . . . . . . . . . . . . . . . . .	171
Save Viewer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	171
COPY
Arrange and Save Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . .	172
Manage Video Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	172
Layout menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	172
Organize Layouts and Layout Sequences . . . . . . . . . . . . . . . . . . . . . . . . .	174
Save a Layout or Layout Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	176
Arrange Layout Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	177
Layout Grids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	179
Alignment Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	180
Custom Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	184
Hide and Show Task Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	185
Basic Video Window Functions . . . . . . . . . . . . . . . . . . . . . . .	186
Select ameras for Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	186
amera Selection Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	186
amera Thumbnails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	186
Locations and the Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	187
Basic Video Window Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .	188
Create, scale and move Video Windows . . . . . . . . . . . . . . . . . . . . . . . . . .	188
Arrange Video Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	191
Select Multiple Video Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	191
Video Window States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	192
Video Window Properties: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	192
Video Window states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	192
Pan, Tilt and Zoom Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	194
Other Video Window Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .	199
Change the Video Window size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	199
Change the Received Video size (VB-C60, VB-C50i/VB-C50iR,
VB-C50FSi, VB-C50Fi only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	199
Enable Exposure Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	200
Other Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	201
Viewer Shade Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	202
Audio Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	203

8

Contents

Use Timeline and View Events . . . . . . . . . . . . . . . . . . . . . . . .	204
Timeline Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.204
Monitor Live Video in relation to the Timeline . . . . . . . . . . . . . . . . . . . . . .	.205
Use the Timeline to play and extract video . . . . . . . . . . . . . . . . . . . . . . . .	.206
One-minute a manual recording (Record Now) . . . . . . . . . . . . . . . . . . . .	.208
Shoot a Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.209
Daylight Savings Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.210
Extract video to save to a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.210

View and Search Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Live Events Log list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212 Display the Live Event Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213 Overview of Alert Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213 Search Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Select Criteria for Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215 View retrieved recorded video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Popup Video upon Event Occuring . . . . . . . . . . . . . . . . . . . . . . .	. 217
COPYPreparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	230
Chapter 6 Operation and Management
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	220
Health Check for Storage Server . . . . . . . . . . . . . . . . . . . . . .	221
VK Events (Timeline for VK Viewer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.221
Number of Frames Queued for rocessing . . . . . . . . . . . . . . . . . . . . . . . . .	222
Operation Guideline for Recording and Viewing . . . . . . . . .	223
Live-View Frame Rate Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	223
Recording Frame Rate Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	224
Operational Guideline for Sensor Event Recording . . . . . . .	225
Proper peration of Sensor Event Recording (Optimization of Sensor
Arrangement and Sensitivity) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	225
Optimization of Motion Detection Recording (Index) . . . . . .	226
Chapter 7 Backup Scheme
hapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	228
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	229
Backup Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	230
Backup Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	230
Restore Server for Archiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	230
Files to Make a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	231
Storage Location of Video Data, Audio Data, and Event Data . . . . . . . . . .	231
Backup for Data Protection . . . . . . . . . . . . . . . . . . . . . . . . . . .	234
About Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	234
Backup for Archiving (Long-Term Storage of Data) . . . . . . .	235
Backup Procedure for Video Data and Event Data . . . . . . . .	236
Restoration Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	237
Restore Data from Backup for Data Protection . . . . . . . . . . . . . . . . . . . . . .	237
Restore Data from Backup for Data Archiving . . . . . . . . . . . . . . . . . . . . . .	238

9

Contents

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.240
Configuration 1: Backup for Data Protection 1 . . . . . . . . . . . . . . . . . . . . .	.240
Configuration 2: Backup for Data Protection 2 . . . . . . . . . . . . . . . . . . . . .	.240
Configuration 3: Backup for Data Archiving . . . . . . . . . . . . . . . . . . . . . . .	.241
Configuration 4: Backup from Multiple Storage Servers (Backup for Data
Protection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.242

Chapter 8 System Maintenance

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Upgrade VK-64/VK-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Reinstall VK-64/VK-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

When You Have the Released Version . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

When You Do Not Have the Released Version 2.0 . . . . . . . . . . . . . . . . . . .247

Procedure for Restoring Previous Version . . . . . . . . . . . . . .	248
Required Media and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.248
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Camera Server Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . .	249
Procedure for Updating Camera Firmware . . . . . . . . . . . . . . . . . . . . . . . .	.249
Chapter 9 Troubleshooting
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	252
Troubleshooting for Recording . . . . . . . . . . . . . . . . . . . . . . . .	253
VK Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	254
Viewing Screen and Video Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.254
Timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.257
Extract Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.257
Scheduling and Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.257
onnection Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.258
onfiguration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.259
Upgrade Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.259
Message List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	260
Operation Messages and Error Messages . . . . . . . . . . . . . . . . . . . . . . . .	.260
VK-64/VK-16 Recording Engine Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.277
Access Engine Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.281
VK-64/VK-16 Viewer Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.281
Log Storage Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.282
A List of Error Codes in Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.282
VK Event Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.287

Appendix

Camera Server Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292

Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

Lifetime of Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

RAID Reconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

How To Check Software Version . . . . . . . . . . . . . . . . . . . . . . .295

Storage Server Configuration tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

VK Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

Functional Limitations on MPEG-4 . . . . . . . . . . . . . . . . . . . . .296 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297

10

About Manuals

VK-64/VK-16 comes with three manuals including this document.

Setup Guide

A manual that introduces this software.

Be sure to read this manual when using the software for the first time.

Viewer Operation Guide

A simplified manual for the VK Viewer.

Be sure to read the Administrator’s Manual for details.

Administrator’s Manual (this manual - pdf file)

This manual is intended for the System Administrator to install and operating this software.

Be sure to read this manual to ensure proper system operation.

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11

Before Starting Operations <Important>

It is recommended that you perform tests under actual conditions before starting operations.

This recording software may not operate as your settings in recording or displaying live video, depending on the capabilities of your PC and the network environment.

When load on your computer CPU and hard disk is high, the specified frame rate may not be available, or the video recording may be interrupted or the Viewer operation may take longer. Also, when available disk space is low, the disk load may increase and the video recording may be interrupted.

The performance of storage servers and viewers may be negatively affected on the PC, where anti-virus software or firewall is running.

When using a proxy server (→P. 57, P. 79)

If you use a proxy server, recording frame rate may not be achieved as COPYspecified or live video monitoring may be interrupted. Also, communication between the Storage Server and Viewer may occasionally be disconnected.

If you are operating using I Sec, the recording and display performance may be degraded.

Refer to “Notes on Operating Environment” (→ . 24~27) for information on OS you use.

When recording to a NAS server, it is recommended to separate the communication networks for the camera and NAS.

Use recommended NAS servers with Windows Storage Server 2003 or Windows Storage Server 2003 R2.

Although the audio function of the VB-C60, VB-C300, VB-C50i, VB-C50iR, and VB50FSi can also be used, take note of the following warnings.

• The VK Viewer supports audio transmission and reception.

• Audio data can be recorded. However, audio data cannot be recorded individually, and must be recorded together with video data.

• Only when playing video, the recorded video (JPEG) is synchronized with the recorded audio. However, the audio and images may not synchronize depending on the environment (→ .114).

• The audio stream may be interrupted due to the performance of your PC and the network environment.

• The audio function is not available via a proxy server.

• Audio may be interrupted on the PC where anti-virus software is running.

The software may not be able to record video, if you use it under the condition where the IP address of storage servers or camera servers are occasionally changed. So, please be sure to use fixed IP addresses.

12

Chapter 1

System Overview

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Chapter Overview

This chapter provides preliminary information you should know before using the VK-64/VK- 16 and explains the operating environment and basic concept you need to understand to design your system.

● Preparation Flow

Explains the flow from setting up the VK-64/VK-16 to starting the operation.

● System Operation Overview

Explains the system operating environment such as the number of Camera Servers available for the Storage Server, product types, and the number of licenses for each product.

● CommunicationCOPYMechanism of VK-64/VK-16

Explains the communication mechanism of the VK-64/VK-16 with, using a typical system configuration.

● Operating Environment

Explains operating environment of the VK-64/VK-16 and points of notice regarding the OS environment.

● Notes on Operating Environment

Explains about each version of Windows OS.

● System Design Concept

Explains the concept and points of notice when you design the system.

● VK-Lite

Explains about functional limitations and the specification comparison between VK-Lite and VK-64/VK-16.

14

1

Overview System

COPY

15

Preparation Flow

The following explains the flow from setting up the VK-64/VK-16 to starting the operation.

1 Set up Camera Servers

	The first step is to set up your Camera Servers. Refer				VB-C60
	to your Camera Server manuals for connection in
	detail.
	Camera Servers ( P. 22)
	VB-	C300
			2	Install Storage Server and Viewer
			COPY

The Storage Server and Viewer can be installed on one PC. The Viewer can be installed on other computers on the network, and it will access recorded video from the Storage Server through the network.

Server setting, event notification to users and user privilege configuration can be set via Storage Server Configuration dialog.

16

Preparation Flow

4 Create and save Viewer Layout

Monitoring live video and playing back recorded events can be done by the Viewer application. And also you can customize the Viewing Area and save Layouts.

COPY
Recorded video from
Storage Server
3	Configure Recording Settings
Live video from	Register Camera Servers and Storage
Camera Servers	Servers and set up recording schedules.

1

Overview System

17

System Operation Overview

VK-64/VK-16 Overview

● Network Video Recorder

Network Video Recorder is software for viewing video, recording video and audio, and playing back video from multiple network cameras (hereafter referred to as “Camera Servers”). This supports viewing and recording JPEG and MPEG-4 video, bidirectional audio communication, and recording audio.

● Composition of Network Video Recorder

Network Video Recorder consists of two software component: a Storage Server and a

Viewer.

The Storage Server can record video from multiple Camera Servers, and can also record event information from motion detection and external device inputs. The Viewers can show the live video from multiple Camera Servers, and playback video recordings saved on a Storage Server.

● NetworkCOPYVideo Recorder VK-64

● Product Type

Number of Camera Servers Used

Product Name		Storage Server	Viewer
Network Video Recorder VK-64 v2.0		1 license	1 license
Network Video Recorder VK-16 v2.0		1 license	1 license
Network Video Recorder VK-64 v2.0 Viewer		-	1 license
Network Video Recorder VK-64 v2.0	5 Viewers	-	5 licenses

Network Video Recorder VK-64 (hereafter referred to as “VK-64”) can register and use up to a maximum of 64 Camera Servers.

● Network Video Recorder VK-16

Network Video Recorder VK-16 (hereafter referred to as “VK-16”) has the same basic functionality as VK-64, but is only able to register up to 16 Camera Servers.

A comparison between VK-64 and VK-16 is as follows.

	Type	Storage Server	Viewer
	VK-64	Maximum number of registered Camera Servers: 64 units
			Same
	VK-16	Maximum number of registered Camera Servers: 16 units
		All other functions are the same as the VK-64

* The Viewer for VK-64 and VK-16 is the same.

18

System Operation Overview

● VK-64 Viewer (Using the Viewer Only)

If you want to use additional Viewers, purchase the required number of viewer license. If you do not need to record video, the Viewer can be used in a standalone configuration. You can perform live viewing and camera control of up to 64 units (cannot use functions such as recording and playback, display event information from motion detection and external device inputs, or still frames).

● Upgrading from a Previous Version

To upgrade from an older version (v1.1, v1.2, v1.3, or v1.4) to v2.0, download the free patch install from our website. License keys from older versions can also be valid in v2.0.

● Network Video Recorder VK-Lite

The NetworkCOPYVideo Recorder VK-Lite (hereafter referred to as “VK-Lite”) which is bundled with the VB-C60 is a simplified version of VK-64/VK-16. VK-Lite can display video, record video and audio, and playback for up to 4 Camera Servers.

1

Overview System

19

Communication Mechanism of VK-64/VK-16

The following explains the communication mechanism of the VK-64/VK-16, with using a typical system configuration.

Typical System Configuration

VK-64/VK-16 provides video viewing and recording from Camera Servers via an IP network such as a LAN. Since VK-64/VK-16 makes use of IP networks, cameras can be installed easily. And also addition of new camera or change of camera location can be done flexibly.

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VC-C50i		VC-C50iR
VB-C60
VB-C300
VB-C50i
VB-C50FSi	Live	Playback

Live

VB150

Live	Playback

Playback

Live

Monitor

VB-C50iR

Monitor

View live and recorded

Viewer

Operator Capabilities:

Viewing Live Video Viewing Events Viewing recorded video

20

Communication Mechanism of VK-64/VK-16

■ Application Types and Functions

Application

Function

Storage Server Save logs information of such as video, audio, and events.

User can view recorded information, monitor live-video Viewer and check and search events from recording server.

Administrator can configure the strage server setting.

Record

Playback

Receive and record video. Play back recorded video by Viewer.

Record

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	Record video to the Storage Server #1
	Server
	Administrator Capabilities:
	Configuring Storage Server		Configuring Event Notification
	Configuring Users
Display live and recorded video
Viewer
Administrator		apabilities:
	onfigure recording settings Configure event alerts
Viewing Live Video Viewing Events			Viewing recorded video
	onfiguring	amera Servers Configuring Storage Server

Playback

Monitor

Record video to the

Storage Server #2

Storage Server

1

Overview System

21

Operating Environment

Supported Camera Servers

The table below shows the Camera Servers supported by VK-64/VK-16.

This information is as of September 2008. For the latest information, please access to Canon Web site.

			Camera Server	Firmware Versions
	VB-C60			Ver. 1.0 0
	VB-C300			Ver. 1.0 Rev. 02 or later
				Ver. 1.1 Rev. 0 or later
	VB-C50i	COPY
			VB-C50iR	Ver. 1.2 Rev. 77 or later
	VB-C50FSi			Ver. 1.0 Rev. 77 or later
	VB-		50FSi	Ver. 1.0 Rev. 77 or later
	VB-C10		VB10R	Ver. 1.0 Rev. 27 or later
	VB150			Ver. 1.1 Rev. 42 or later

If using VB150 with multiple cameras, there are restrictions on frame rate.

Note	Refer to your VB150 User’s Manual for details ( P. 36).

This version of the Storage Server and Viewer do not support IPv6. Operate VB-C60 using IPv4.

The VB-C10, VB-C10R, and VB150 are not supported by VKLite.

Firmware Upgrade

The latest firmware information can be found on Canon Web site.

22

Operating Environment

System Environment

This information is as of September 2008. For the latest information, please access to Canon Web site.

Viewer

			Minimum Configuration
	CPU		Pentium 4 2.2GHz or faster (Pentium4 3.4GHz or higher when using MPEG-4)
			Windows XP Professional (SP2, SP3)
	Operating System		Windows Server 2003 Standard Edition (SP2)
			Windows Server 2003 R2 Standard Edition (SP2)
			Windows Vista Business/Enterprise/Ultimate (SP1)
	Memory		1GB or more
	Hard Disk		2GB or more
			COPY
			1024 x 768 or higher resolution for the effective display area
	Display		Color display of 16 bits or more
			A high performance video card is recommended. In case of using PCI video
			cards, display performance may be reduced.
	Sound		Audio playback support is necessary for event notification alert sounds ( P. 168).

* VK-Lite also supports Windows Vista Home remium.

* Only 32-bit Edition of Windows XP and Windows Server 2003 are supported. * 32-bit Edition/64-bit Edition of Windows Vista are supported.

Storage Server

		Minimum onfiguration
	CPU	Pentium 4 2.2GHz or faster (Pentium4 3.4GHz or higher when using MPEG-4)
		Windows XP Professional (SP2, SP3)
	Operating System	Windows Server 2003 Standard Edition (SP2)
		Windows Server 2003 R2 Standard Edition (SP2)
		Windows Vista Business/Enterprise/Ultimate (SP1)
	Memory	1GB RAM or more
		For using more than 48 Camera Servers, 1.5GB or more required.
	Hard Disk	20GB HDD or more, SCSI or IDE, NTFS formatted

*The requirements for Storage Server will vary due to the operating environment (number of Camera Servers, setting of recording frame rate etc.). It is also dependent on pre-event recording settings. Please contact dealers that handle Canon products for further information.

*VK-Lite also supports Windows Vista Home Premium.

*Only 32-bit Edition of Windows XP and Windows Server 2003 are supported.

*32-bit Edition/64-bit Edition of Windows Vista is supported.

1

Overview System

23

Notes on Operating Environment

Windows XP

If your Storage Server is installed to the PC on Windows XP SP2 or SP3 and your viewer is installed to another PC, it is necessary to change your Windows firewall settings for Windows XP SP2 or SP3.

*The following setting is not required if you install the Storage Server and Viewer on the same PC.

After installation of the Storage Server:

1.Click Control Panel from the Windows Start menu to launch the Control Panel.

2.In Control Panel, select Windows Firewall. If Windows Firewall is not shown, select Security Center and then select Windows Firewall.

3.When the Windows Firewall dialog is shown, select the Exception tab and then click

Add PortCOPY.

4.In the Add a Port dialog, enter a name for the Storage Server, e.g., “VK-64/VK-16Makeprotocol

24

Notes on Operating Environment

Windows Server 2003

The default setting of security level of Windows Server 2003 Standard Edition (SP2) and Windows Server 2003 R2 Standard Edition (SP2) for the Internet or intranet sites in Internet Explorer is “High”.

Therefore, windows such as the settings window do not function normally unless you first register the site in the contents block dialog box that appears when you access the camera’s top page. Register the site to ensure normal functioning.

1.When you access the Camera Server top page etc. in Internet Explorer, the dialog box shown at right appears.

3.EnsureCOPYthe IP address of your camera server displayed in the Add this Web site to the

zone box and then click Add to register the camera as a trusted site.2.

For more information on registration to the trusted sites, click Learn more about Internet Explorer’s Enhanced Security Configuration in the dialog box shown in step 1 and refer to the summary provided.

Settings are now complete.

1

Overview System

25

Notes on Operating Environment

Windows Vista

When using VK-64/VK-16 on Windows Vista Business/Enterprise/Ultimate, pay attention to the following restrictions:

● Upgrade your PC

Please note that before upgrading your PC to Windows Vista, you need to upgrade this software to v2.0, if the version is older than v2.0.

If you upgrade your PC to Windows Vista before upgrading the software to v2.0, you will not able to complete upgrade installation to v2.0. In this case, follow the procedure below.

1.Right click on the Storage Server Configuration icon on the desktop, then choose

Properties.

2.Click theCOPYCompatibility tab and check the Run this program as an administrator check box.

3.Double click the Storage Server Configuration icon to launch the Storage Server Configuration tool.

4.Click the Stop Storage Server button in the Storage server status.

5.Click the Retry button on the installer wizard for VK version 2.0.willClick

26

Notes on Operating Environment

● Storage location of recorded video

On Windows Vista, snap shots and video files cannot be saved into the Windows folder or the Program Files folder on the system drive.

● Shadow backup

You cannot use shadow backup of Windows Vista. So, if once you delete a configuration file of VK-64/VK-16, you cannot restore the file with shadow backup.( P.233)

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1

Overview System

27

System Design Concept

System Configuration Example

● When Viewing and Recording with one PC

Record video to the Storage Server

Storage Server

Display live and recorded video

Viewer

VB-C300

Load on PC may increase depending on the number of camera servers and recording schedule. Consider your system configuration referring to “Server Sizing Concept”

( P. 31).

● When Viewing and Recording with one Storage Server and
Multiple Viewers
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	Receiving and
	Recording Video	Recording Video to
	Storage	the Storage Server
	Server	Storage Server
Receiving Video and
Controlling Camera Server
	Displaying Live and Recorded Video
	Viewer Viewer
Viewer	Displaying Live and Recorded Video
	Viewer

If many Viewers accessing to the same Camera Servers and Storage Servers simultaneously, it will affect system performance.

Note

Installation of both Storage Server and Viewer on a single PC may cause a heavy load on your PC depending on the number of camera servers or recording schedule. If you use VK-64/VK- 16 with many Camera Servers, install each application on different PCs. Viewing with a low capacity PC may take longer, the specified frame rate may not be achieved, recording frame rate may be lower, or recording may be interrupted ( P. 31).

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System Design Concept

● When using multiple Storage Servers and Viewers

One or more Storage Servers can be used on the same network and Viewer applications can be configured to play video from more than one Storage Server. For each Viewer, Master Storage Server ( P. 30) needs to be specified for saving information such as zones and locations of cameras, as well as saving Viewer layouts created by the user.

	Receiving and
	Recording Video			Recording video to
			Storage	the Storage Server #1
			Server	Master Storage
				Server
	Play back
	recorded video
Receiving video and
controlling camera server
	Viewer	Displying live and recorded events
		Viewer
	Displaying playback video from Storage Server 1		Storage
			Server
	Viewer			Recording video to
				the Storage Server #3
				Storage Server
	Viewer		Displaying playback video from
	Plays back		Storage Server #2 and #3
	recorded video
	Storage
	Server
	Recording video to the	Multiple Storage Server can be
Receiving and	Storage Server #2	added to one network. Viewers can
	Storage Server	receive video for playback from

Recording videoCOPYmore than one Storage Server.

You can operate VK-64/VK-16 with up to ten Storage Servers using any combination of VK-64 Storage Server and VK-16

Note	Storage Server. Up to 192 Camera Servers can be operated.

Up to 10 Viewers can be connected to a Storage Server at the same time.

If the Storage Server and/or Viewer are installed on multiple PCs, you need to purchase the necessary license separately ( P. 18).

You can not use multiple Storage Servers with VK-Lite.

1

Overview System

29

System Design Concept

When using multiple Storage Servers

If multiple Storage Servers are being used, you should specify the Master Storage Server. A typical multiple Storage Server arrangement is shown below.

Storage Server #2

Master Storage Server

Play back Video to Viewer

Viewer

Load Camera Server information

Load Zones and Locations

Load Viewer Layouts

Save Camera Server information

		Viewer
	to
	Video
back
Play
Play	back	Storage Server #3
	Video
	to
		Viewer

Save Zones and Locations

Save Viewer Layouts

A master storage server is a server, which viewers connect to in the first place. Master storage servers store information about camera servers, locations, zones and viewer layouts, which range over multiple storage servers. Viewers extract those information from a master storage server.

All of the Viewers within a system should use the same

Storage Server as the Master Storage Server. This makes it

Note	possible to use the same Zones, Locations, and Viewer
	Layouts in all of the Viewers.
	Ensure if the Storage Server and Viewer installed to the PC is
	operated with correct daytime setting regularly. We
	recommend that you use NTP function to set the time for
	Storage Server automatically.
	Adjusting the time of Storage Server during recording may
COPY
	cause problems to the recording video.

When multiple Storage Servers are operated, if the Storage

Servers other than the Master Storage Server are stopped, it takes time to display the Configuration and Preferences screen (approximately up to 30 seconds).

When using Viewer alone

The Viewer can be used by itself without connecting to the Storage Server. Although there are some restrictions on functions such as recording and Event Search, Viewer-Only mode allows to view live videos.

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