In Motion, the RIM logo, and “Always On, Always Connected” are
trademarks of Research In Motion Limited. RIM, Research In Motion –
Registered, U.S. Patent and Trademark Office.
Mobitex is a trademark of the Swedish Telecommunications Administration.
Warning: This document is for the use of licensed users only. Any
unauthorized copying, distribution or disclosure of information is a
violation of copyright laws.
While every effort has been made to ensure technical accuracy, information
in this documen t is su bject to change w ithout notice and does no t repre sent a
commitment on the part of Research In Motion Limited.
Research In Motion Limited
295 Phillip Street
Waterloo, Ontario, Canada N2L 3W8
Tel. (519) 888-7465 Fax (519) 888-6906
Web site: www.rim.net
Email: info@rim.net
Printed In Canada
FCC compliance statement (USA)
FCC Class B Part 15
This device complies wit h Part 15 of the FCC Rules. Operatio n is
subject to the following two conditions:
•This device may not cause harmful interference, and
•This device must accept any interference received,
including interference that may cause undesired operation.
WARNING
This equipment has been tested and found to comply with the limits
for a Class B digital d evice, pursuant to Part 15 of the FCC Rules.
These limits are de signed to provide reason able protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s
instructions, may cause interference harmful to radio
communications.
There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try t o correct the i nterference by on e or more of the
following measures:
•Reorie nt or relocate th e re ceiving anten n a .
•Increase the separation between the equipment and
Changes or modifications to this unit not expressly
approved by the party responsible for compliance could
void the user’s authority to operate this equipment.
receiver.
•Connect the equipment i nto an o utlet on a cir cuit di fferen t
from that to which the receiver is connected.
•Consult t he dealer or an experi enced ra dio/TV tec hnician
for help.
Industry Canada Certification
This device complies with Industry Canada RSS 119.
IC Class B compliance
This device complies with the Class B limits for radio noise
emissions as set out in the interference-causing equipment standard
entitled “Digi tal A ppar at us,” ICES-003 of Industry Canada .
Remember to follow any speci al regulations governing the use of
the RIM 950 Wireless Handheld and always switch it off in areas
where radio devices are forbidden, or when it may cause
interfer ence or da nger. Any safe ty laws and regu lations pertaini ng
to the use of cell phones and two-way radios will lik ely apply to
your use of the handheld. We encour age you to follow such laws
and regulations at all times. In particular, please observe all
restrictions on the use of radio equipment in fuel depots (fuel
storage and distribution areas), chemical plants, where blasting
operations are in prog ress or in any other ar ea in w hich re stric tions
on radio transmissions are imposed.
The RIM 950 Wireless Handheld is not an FAA-approved electronic
device for use on aircraft. Switch off the handheld when in an
aircraft. The effect of the use of the handheld in an aircraft is
unknown. Such use may affect aircraft instrumentation,
communication and performance, may disrupt the network, and
may be illega l.
Operation of any radio transmitting equipment, including the
handheld, may interfere with the functionality of inadequately
protected medical devices, including pacemakers. Consult a
physician or the manufacturer of the medical device if you have any
questions. Additionally, the effect of the radio signals from the
handheld on other electronic systems, including those in your car
(such as electronic fuel-injection systems, electronic anti-skid
braking systems, and electronic cruise-control sys tems) is unknown
and malfunction of these systems may result.
Avoid using the handheld in any environment requiring your full
attentio n , s u c h a s when driving a vehicle. If your packa g e includes a
a cradle, do not use it as a means of storing your handheld while in
a vehicle. When using a cradle, make sure that it is a cradle that
RIM has supplied for that particular use of your handheld. Do not
use any cradle, charging unit or any other accessory that is not
manufactured or supplied by RIM or an authorized RIM accessories
supplier. Use of a ny accessor y that is not supplie d or approved for
use by RIM is not permitted.
Use only those battery types specified in this User’s Guide. The use
of any other may disable the handheld and may be dangerous.
Discard the handheld properly. As the unit contains a lithium ion
cell, neither the handheld nor the lithium ion cell (nor the AA
battery) should be disposed of in fire. Dispose of the handheld
containing the lithium ion cell in accordance with the laws and
regulations in your area governing disposal of such cell types.
Similarly, dispose of AA batteries in a responsi ble manner. Contact
RIM if you have any questions concerning disposal of the handheld,
the lithium ion cell, or the AA battery.
Failure to observe all these instructions will void the Limited
Warranty, and may lead to suspension or denial of services to the
offender, or legal action, or both.
Welcome
The RIM 950 Wireless Handheld is a powerful computer with fullfeatured Address Book, Calendar, and Task List software. Unlike
other personal information manage ment (PIM) products, the RIM
950 Wireless Handheld includes an integrated wireless modem.
The pocket-sized handheld features a 31-key QWERTY keyboard, a
customizable 6 or 8-line LCD, and a unique trackwheel so that you
can navigate and communicate with ease.
If you would like to extend the capabilities of your RIM 950 Wireless
Handheld, contact your service provider about Deskt op Software.
Desktop Software can synchronize your contacts, appointments,
and tasks between your PC and the handheld. You can also backup
any important information from the handheld to your PC, and load
new applications to the handheld, using a convenient Windows
interface.
Get ready to experience the power of messaging with your
handheld using functions such as:
Messages
•
delete messages.
Compose
•
addresses, fax machines, telephones, one-way pagers, and
other handhelds.
: Receive, read, reply to, compose, forward, lock, and
: Create and send messages to Internet email
Locked Messag es
•
Search Messages
•
powerful search tool.
Address Book
•
information, such as multiple phone and fax numbers, and
: Store messages for future viewing.
: Locate messages in seconds with the
: Store your personal directory of contact
12
Welcome — About this guide
email addresses. Enter notes for individual contacts and search
the database to find specific contacts.
Calendar
•
Agenda view.
Tasks
•
Alarm
•
MemoPad
•
Calculator
•
Options
•
you of new messages; set the passwor d; add, edit, and delete
AutoText entrie s; set the current date; program the automatic
on/off feature.
Lock
•
that only you can use it. (This function is only visible in the
Home
Turn Wireles s Off / Turn Wire less On
•
radio off when it may interfere with other radio
communications, such as during a flight. Turn on the radio
again to send and receive messages.
Power Off
•
you wish.
: Keep track of appointments using either Calendar or
: Add, edit, delete tasks, and mark tasks as complete.
: Set the alarm on the handheld to sound da i ly .
: Compose, edit, and delete notes, memos a n d lists.
: Perform basic mathematical operations.
: Customize the way in which the handheld notifies
: Lock the handheld with a password security sc reen so
screen after you have set a password.
: Turn off the handheld at night or on weekends if
: Turn the handheld’s
Note
Handhelds with 1 megabtye of memory may not support all
of the functions listed above.
About this guide
This guide explains how to get started with the handheld, and
provides tips for composing messages quickly and easily. Detailed
descriptions of and instructions for the handheld’s operational
RIM Wireless Handheld — User’s Guide
Welcome — About this guide
functions are included, as well as answers to many frequently asked
questions.
13
Note
Tip
Notes will appear in this format and contain additional information to help you perform the task being described.
Tips provide information about performing tasks and offer
different options to perform tasks.
A summary, including a list of relevant tips, appears at the end of
each chapter.
The handheld has two display opti ons: Large Font and Small Font.
Throughout this guide, the graphics depicting the handheld’s LCD
show the Large Font op tion.
The "Frequently asked questions" chapter will help you further with
your handheld.
Large Font
Small Font
RIM Wireless Handheld — User’s Guide
14
Welcome — About Research In Motion
About Research In Motion
RIM is a world leader in the mobile communications market. Our
current product portfolio incl udes mobile ema il solutions, wireless
handhelds, and wireless modems.
RIM has a history of developing breakthrough wireless data
solutions. Our products are based on industry-leading technologies,
providing the best in radio coverage, small size, high performance
and long battery life. They offer the freedom of mobility and the
ability to stay in touch with people and information. And as people
discover n ew uses for wir eless data tech nology, RIM wi ll continue
to address their needs and help them discover new frontiers in
wireless da ta.
RIM Wireless Handheld — User’s Guide
1
Get to know your handheld
This chapter will help you get acquainted with your handheld
before you start sending and receiving messages.
Handheld components
Figure 1: Front view of handheld
Here are some details on the handheld’s main components:
LCD screen
The LCD screen is your interface with function s such as composi ng
and reading messages, setting tasks and appointments, viewing and
editing contact information, customizing device options, and
performing basic mathematical calculations. The
displays the current signal strength and battery level of the
handheld.
Home
screen
16
Get to know your handheld — Handheld components
You can increase the readability of the LCD by using the
backlighting feature. To activate backlighting, press the orange
key three times in a row. The backlight will shut off automatically if
you do not press any keys or use the trackwheel for more than 10
seconds.
Keyboard and trackwheel
The 31-key QWER TY k eyboar d prov ides access to all of the re gular
alphabetic characters; numeric characters, a symbols library,
punctuation, and special characters can be generated using the
ALT
orange
hold the devi ce in both hand s and use yo ur thumbs. Roll and click
the trackwheel for navigation and selec t ion.
key in combination with the other keys. For easy typing,
Trackwheel
The trackwheel on the handheld has a unique feature for greater
usability and performance: it clicks! Pressing down on the
trackwheel with your thumb is compa rable to the clicking fun ction
of your PC mouse. Cl ick the trackwheel to turn on t he handheld,
open menus, and select functions and menu options.
Battery compartment
The handheld operates on one AA alkaline batterylocated in the
battery compartment at the back of the handheld. See page 37 for
information on battery life and replacement.
ALT
Holster (belt clip)
A holster, equipped with a belt clip, accompanies the handheld.
While in the holster, the handheld is protected and wearable. You
can choose different forms of message notification based on whether
the handheld is in or out of the holste r .
When you receive a new message and remove the handheld from
the holster within five se conds, notification (based on how you’ ve
RIM Wireless Handheld — User’s Guide
Get to know your handheld — Turning on your handheld
set it) stops and the most recentl y received messag e will be open. If
you pull the handheld out of the holster and quickly replace it,
notification stops but t he message will remai n marked unread. Se e
page 31 for in formati on on notifi ca tion options.
Serial port
The serial port on the b ottom of the handheld fits in to t h e pro ng s of
the docking cradle ( availab le from you r servi ce provide r). You c an
connect the docking cr adle to y our PC to use t he Desk top So ftware
(available with the Desktop Synchronization package).
Turning on your handheld
When you receive your handheld, insert a new AA alkaline battery.
See page 37 for more information on inserting the batte ry.
17
1.Click (press down) on the trackwheel. The
appears, from which you can select any of the handhel d’s main
functions.
2.Using the trackwheel, scroll through the icons to view the
functions. The name of each function appear s below the row of
icons.
3.To select a f unction, scrol l to t he a ppropriate icon an d cl ick the
trackwheel to open that function’s screen.
Tip
You can also select a function by pressing the underlined
character in the function’s name. For example, press M for
M
essages.
Home
screen
Turning off the handheld
In the
Home
screen, scroll to the
POWER OFF
RIM Wireless Handheld — User’s Guide
icon and click.
18
Get to know your handheld — Description of keys
Description of keys
The following chart describes special keyboard and trackwheel
combinations that will help you navigate, compose messages, and
configure the options on the handheld.
KeyFunction
Scrolling and selecting
•Roll the trackwheel with your thumb to
scroll up and down through screen lines,
TRACKWHEEL
fields, an d m e n u it e m s .
•Click (press down) the trackwheel with your
thumb to open menus and select options,
similar to the click function of a mouse used
with your PC.
Scroll through accented characters
•When composing a message or entering text,
press and hold a letter key while rolling the
trackwheel to scroll through international
characters/characters with accents. When
the desired character appears, release the
letter key.
RIM Wireless Handheld — User’s Guide
Get to know your handheld — Description of keys
KeyFunction
ALT characters and backlighting
ALT
key activates the numeric and
ALT
key
The orange
symbol characters, printed in orange above the
alphabetic keys.
19
•Press the
character you type. Press and hold the
ALT
key once to affect the next
ALT
key while you type to affect all characters.
•Press the
ALT
key three times to activate
backlighting.
An ‘A’ icon appears in the top right corner of
your screen when the
ALT
key is active.
Horizontal scroll and changing options
ALT
•Hold the
key while you roll the
trackwheel to move the cursor hor izontally
across screen lines.
ALT
•Hold the
key while you scroll the
trackwheel to toggle throug h field options.
RIM Wireless Handheld — User’s Guide
20
Get to know your handheld — Description of keys
KeyFunction
NUM lock
SHIFT
key
•Press
SHIFT+ALT
to activate num lock mode.
Any key that you press in the upper row
will be typed in its numeric form. Press
SHIFT
again to return to regular mode.
An ‘N’ icon appears in the top right corner of
your screen when num lock mode is activated.
If you leave num lock activated and return to t h e
Home
screen, you will not be able to sel ect icons
using the trackwheel. You must turn off num
lock before you can use the tr ackwheel to select
icons.
Capitalize alpha characters
•Press the
SHIFT
key once to capitalize the
next character that you type.
•Press and hold the
SHIFT
key whil e you ty pe
so that all letters are capitalized.
An ‘up arrow’ icon appears in the top right
corner of your screen when the
SHIFT
key is
activated.
CAPs lock
•Press
ALT+SHIFT
to activate caps lock mode .
Any key that you press will be typed in
upper case. Press
SHIFT
again to return to
lower case mode.
RIM Wireless Handheld — User’s Guide
Get to know your handheld — Description of keys
KeyFunction
Select multiple message s
21
ENTER
key
BACKSPACE
key
•Hold the
trackwheel in the
SHIFT
key while rolling the
Messages
screen to select
more than one message. You can delete or
save these messages, of mark them read or
unread.
Carriage returns, select hig hlighted items
•Press the
ENTER
key to insert a regular
carriage return, moving your cursor to a
new line.
ENTER
•Press the
key to select the highlighted
item. Instead of clicking the trackwheel to
select the item, you can press the
ENTER
to perform your task.
Delete previous characters, ESC function
•Press the
BACKSPACE
key to move the cursor
backwards and delete characters to the left
of the cursor position.
•The key also enables you to hide (close) a
menu or cancel an action, similar to a typical
ESC
key.
•Press the
return to the
BACKSPACE
Home
screen.
key repeatedly to
key
RIM Wireless Handheld — User’s Guide
22
Get to know your handheld — Description of keys
KeyFunction
Delete characters ahead of cursor, delete
messages
•Press
ALT+BACKSPACE
while composing a
message to delete the selected character
only.
•Press
ALT+BACKSPACE
in the
screen to delete the selected message. If you
scroll to a da te in the
ALT+BACKSPACE
press
Messages
, a message appears to
asking if you wish to delete all messages
prior to that date.
Insert a space, scroll through field options
SPACE
key
•Press the
between characters while you type.
•Press the
SPACE
key to insert a space
SPACE
key to insert the ‘@’ and ‘.’
characters in email fields.
•Press the
SPACE
key to toggle through field
options.
Open symbols library for extra characters
•Press
ALT+SPACE
to open the
screen, from which you can insert the
symbol you need.
Symbols screen
As described in the chart above, you can press
Select Sym bol
the
you to insert into your message:
screen. The following characters are available for
Messages
screen and
Select Symbol
ALT+SPACE
to open
RIM Wireless Handheld — User’s Guide
Get to know your handheld — Description of keys
To select a symbol, either scroll to a symbol and click, or press the
associated alpha key under the desired symbol. You will return to
your message with the symbol inserted.
LCD interface
Home
Home
screen,
screen, and
The handheld’s LCD screen is composed of the
function screens that are launched from the
menus within each function. Icons are used throughout for message
status, handheld status, and navigational aid. The following
sections provide details on the handheld’s screens, menus, and
icons.
Backlighting
Press the
is disabled after 10 seconds if you do not press a key or move the
trackwheel.
ALT
key three times to activate backlighting. Backlighting
Function screens
The function list appea rs on the
open a function’s screen, sc roll to an icon and click the track wheel
(or, press the underlined character in the function name).
Home
screen in a row of icons. To
23
Home screen
RIM Wireless Handheld — User’s Guide
24
Get to know your handheld — Description of keys
The following chart shows each function icon and describes the
corresponding function:
IconDescription
Receive, read, reply to, compose, forward ,
save, and delete messages.
Messages
Type and send messages using one of five
send methods: email, phone, fax # , 1-way
Compose
pager, or Interactive Handheld (handheldto-handheld).
Store important messages for future
reference.
Locked Messages
Locate messages in seconds with the
powerful search tool.
Search Messages
Store your personal directory of contact
information, such as multiple phone, fax
Address Book
numbers, and email addresses. Use the
Search function to locate a specific contact.
Keep track of appointments using either
Agenda view or Calendar view.
Calendar
Add, edit, delete tasks, and mar k tasks as
complete.
Tasks
RIM Wireless Handheld — User’s Guide
Get to know your handheld — Description of keys
IconDescription
Set the alarm on the handheld to sound
daily.
Alarm
Compose, edit, and delete important notes.
MemoPad
Perform basic mathematical operations.
Calculator
Customize the way the handheld notifies
you of messages; set the password;
Options
customize Autotext; set the date/time;
program the automatic on/off feature.
Lock the handheld with a password
security screen so that only you can gain
Lock
access to it. Th is icon will only appear on
Home
the
screen after you have set a
password.
25
Turn Radio Off/
Turn Radio On
Power Off
Turn the handheld’s radio off when it may
interfere with other radio co mmunications,
such as during fli ght. You will not b e able
to send or receive messages until you turn
the radio on again.
Turn off the handheld whenever you prefer
not to receive messages, which also
conserves battery power. All queued
messages will be delivered to your
handheld once you turn it back on.
RIM Wireless Handheld — User’s Guide
26
Get to know your handheld — Description of keys
Function menus
Menus provide a list of options for the current function. You can
open a function screen’s menu by clicking the trackwheel; the menu
appears on top and covers approximately half of the screen’s width.
Address Book function menu
Icons and graphical tools
Home screen components
Home
The
starting point for using the handheld’s fun cti ons.
screen appears when you turn on the handheld. It is your
Home screen display
In any of the function screens, press the
to return to this
Home
screen. See page 23 for more information
about each function.
RIM Wireless Handheld — User’s Guide
BACKSPACE
key repeatedly
Get to know your handheld — Description of keys
Handheld status icons
These icons appear on the handheld’s LCD screen to indicate
batter y power, co v e rage level s , a n d keyboard m odes.
IconDescription
Battery power indicator
Coverage strength indicator
Data is being sen t
Data is being rece i ved
ALT
key mode is activated
SHIFT
key mode is activated
NUM
lock mode is activated
27
Unread messages waiting
RIM Wireless Handheld — User’s Guide
28
Get to know your handheld — Description of keys
Message status icons
These icons appear on the handheld’s LCD screen to indicate the
status of pending, sent, and received messages.
IconDescription
Message is being sent.
Message has been sent out to the network.
Sent message has been delivered (appears only
when using the one of the follo wing send me thod s:
Interactive Handheld, Phone, Fax #, 1-way Pager).
Sent message has been read by recipient (appears
only whe n usin g Int eract ive Handhe ld as the send
method).
Message pend in g (will be sent later)
Composed message has been saved (not sent yet)
Unread message transmission error
Messa ge re turned, m essage tra n smission error
New, unread message has been received.
Message has been read.
RIM Wireless Handheld — User’s Guide
Get to know your handheld — Selecting Options
IconDescription
Status of the message is high
Navigational icons
These icons appear on the handheld’s LCD screen to indicate
positions within fields, lists, menus, and screens.
IconDescription
Indicates the cursor position
You are at the botto m of a menu or screen; scroll
the trackwheel up to view more items.
You are at the top of a menu or screen; scrol l the
trackwheel down to view more items.
You can scroll th e trackwheel up o r down to vie w
more screen or menu items.
You can scroll the trackwheel left or right to
continue viewing icons on the functions list.
29
Selecting Options
The handheld provides alte rnate methods of performing the same
function (e.g. using hotkeys instead of the trackwheel). In particular,
there are four ways to change the configurable options on your
handheld. These alternatives apply to all screens where you can
change options, such as
Daily Alarm
screens.
Date/Time
New Appointment
, the
RIM Wireless Handheld — User’s Guide
, or the
30
Get to know your handheld — Setting the date and time
Use the menu.
•
While in an option field, click to view the menu.
Scroll to Change Options and click. A dialog box appears where
you can scroll through your options. Once you reach the option
you prefer, clic k the tr ackwheel. After set ting all of the optio ns
in the screen, click to view the menu. Scroll to Save Options and
click.
ALT
Use
•
+ roll.
Hold the
ALT
key while rolling the trackwheel to
scroll through the o ptions. Relea se the
your desired setting.
Use the keyboard.
•
You can press the letter or numb er which
represents your choice. For example, if you are in a time field,
press the number of the hour that you want to specify.
Use the
•
your options. Release the
SPACE
key.
You can use the
SPACE
key once you have set the field
to your preference. This method is used throughout the guide.
Setting the date and time
ALT
key once you reach
SPACE
key to scroll through
1.In the
2.The
Home
Device Op tions
click. The
screen, scroll to the
screen appears. Scroll to Date/Time and
Date/Time
screen appears. Scroll to the field that you
would like to set, then press the
your options. Release the
to your preference.
RIM Wireless Handheld — User’s Guide
OPTIONS
SPACE
SPACE
key once you have set the field
icon and click.
key to scroll throug h
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