BlackBerry CURVE 9330 Features Guide

BlackBerry® CurveTM 9330 Smartphone
©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
7/27/10
Getting to Know Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The BlackBerry Curve 9330 Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Navigating With Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Setting Up Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Set-Up Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Insert the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turn Your BlackBerry 9330 On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Complete the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connect to the Nationwide Sprint Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Set Up Your Sprint Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Set Up a Wi-Fi® Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting Up Email on Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Choosing Your Email Setup Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Creating or Adding an Email Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the BlackBerry Enterprise Server Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the BlackBerry Desktop Redirector Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Sending Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Sending Text Messages (SMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Sending PIN Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Going to Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting a BlackBerry 9330 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Locking and Unlocking the BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Inserting a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using Bluetooth With Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The BlackBerry Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Finding Help With Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using Advanced Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Sprint Music Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
GPS Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Additional Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
BlackBerry 9330 Basics and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Navigating Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Typing and Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Battery Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Wireless Network Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Wi-Fi Coverage Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
BlackBerry Email – Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Where Can I Find More Information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Service Agreement: General Terms and Conditions of Service . . . . . . . . . . . . . . 57
Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

The BlackBerry Curve 9330 Smartphone

Getting to Know Your BlackBerry 9330

Right Shift key
Capitalize letters
Backspace/Delete key
Enter key
Speakerphone key
Alt key
Type the alternate
character on a key
Left shift key
Capitalize letters
Symbol key
Open the symbol list
Lock key
Press and hold to
lock the keyboard
Next key
Play the next media file
Previous key
Play the previous media file
Play/Pause/Mute key
Unlock the keyboard Play/pause a media file Mute a call
Volume keys
Adjust the volume
Right Convenience key
Take a picture
(You can customize this key)
Headset jack
Micro-USB port
Left Convenience key
Use voice dialing (You can customize this key)
Tip: Before using your BlackBerry device or any accessories provided with the device, please read the
Safety and Product Information Guide included in the box.
Getting to Know Your BlackBerry 9330 1
Getting to Know Your Device

Navigating With Your BlackBerry 9330

End/Power key
End a call
Turn on/off your device
Return to the Home screen
Escape key
Move back a screen Close a menu
Send key
Make a call Answer a call Call a highlighted phone number
Menu key
Open a menu
View more icons
Trackpad
Slide your finger to move around the screen
Click (press) to select an item
The trackpad lets you highlight and select all your onscreen options, applications, menus, and more. Slide your finger or thumb up, down, or across the trackpad to scroll through highlighted options or move the cursor. Click (press) the trackpad to select highlighted items.
2 Getting to Know Your BlackBerry 9330

Applications

You can access applications on the Home screen and in folders on the Home screen. To display the Home screen (while not on a call), press the complete selection of Home screen applications, press the
Take some time to explore the applications that are available on your BlackBerry device. Here are a few to get you started.
Click
Setup Wizard in the Setup folder ( ) to learn about typing, change options to
personalize your device, and set up your email address. The setup wizard also provides links to information about common tasks.
Click
Email Settings in the Setup folder ( ) to integrate one or more email addresses
or customize your email settings.
Click
Browser to visit Web pages, browse for download items, and set browser options.
Your BlackBerry device might have more than one browser.
Click
Messages to view the messages list, compose new messages, and set options
for email messages.
Click
Camera to take a picture.
End/Power key ( ). To view the
Menu key ( ).
Getting to Know Your Device
Click
Click
Video Camera
Media
in the
to access your saved videos, ring tones, pictures, songs, and voice
Media
folder
()
to record a video.
*
notes, or to record a video or voice note.
* Before using the Video Camera, the microSD card must be properly inserted into the media card
holder. (The microSD card is preinstalled in your BlackBerry device. See page 30.)
Getting to Know Your BlackBerry 9330 3
Click Set Up Wi-Fi® in the Setup folder ( ) to set up a connection to a Wi-Fi® network.
Click
Options to find the main list of BlackBerry device options (including setting
the Convenience keys), Bluetooth settings, and wireless settings.
C
Contacts
lick
Click
Tip: Some applications may be located within one of the following folders: Setup (), Applications (),
Sports & Entertainment (), Social Networking ( ), or Games ().
to view your contact list or add new contacts.
Help
to view help topics for your BlackBerry device.
4 Getting to Know Your BlackBerry 9330

Set-Up Checklist

Setting Up Your BlackBerry 9330

1
2
3
4
5
6
7
Setting up your BlackBerry® device is easy. Follow these steps to get started:
Insert the Battery (page 6).
Charge the Battery (page 8).
Turn Your BlackBerry 9330 On (page 9).
Complete the Setup Wizard (page 9).
Connect to the Nationwide Sprint Network (page 10).
Set Up Your Sprint Voicemail (page 11).
Set Up a Wi-Fi
®
Connection (page 12).
Setting Up Your BlackBerry 9330
Setting Up Your BlackBerry 9330 5

Insert the Battery

1
WARNING: Use only those accessories approved by Research In Motion (RIM). Using any accessories not
For more information on purchasing RIM approved batteries and accessories, please see “Where can I buy accessories for my BlackBerry device?” on page 53.
To insert the battery:
1. Insert your thumbnail or a coin in the battery cover recess (1) and lift off the battery
cover (2).
6 Setting Up Your BlackBerry 9330
approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to the device, might result in the non-operation of the device, and may be dangerous. See the for more information about safe battery usage.
Safety and Product Information Guide included in the box
2. Insert the battery so that the metal contacts on the battery align with the metal contacts
on your BlackBerry device (3), and press down to secure the battery (4).
3. Slide the plastic notches on the battery cover into the slots at the top of the device and
press down until the battery cover clicks into place (5).
If the battery is charged, your BlackBerry device should turn on. If the BlackBerry device does not turn on, charge the battery.
Setting Up Your BlackBerry 9330
Setting Up Your BlackBerry 9330 7

Charge the Battery

2
1. Connect the small end of the travel charger to the micro-USB port on the side of your
BlackBerry device.
2. Pull the plug blades down on the travel charger and plug the charger into a power outlet
3. Charge the battery to full power.
Note: If you install the BlackBerry
can charge your BlackBerry device by connecting it to your computer. See “Can I charge my BlackBerry device by connecting it to my computer?” on page 51 for more information.
®
Desktop Software (available at blackberry.com/desktopsoftware), you
8 Setting Up Your BlackBerry 9330

Turn Your BlackBerry 9330 On

3
End/Power key
4
To turn the BlackBerry
on the front of the device.

Complete the Setup Wizard

The setup wizard is designed to help you learn about navigation and typing, change options to personalize your BlackBerry device, set up wireless and Bluetooth up one or more supported email addresses. The setup wizard takes approximately ten minutes to complete.
1. On the Welcome screen, read the setup wizard introduction and then slide your finger
down the trackpad to highlight
Note: If you do not see the Welcome screen, press the Menu key ( ) from the Home screen, click
Setup ( ), and then click Setup Wizard ().
2. Read the setup wizard introduction.
3. Click Next to continue.
4. Follow the onscreen instructions to complete the setup wizard.
Note: For more information about selecting and setting up your email options, please see “Setting Up Email
on Your BlackBerry 9330” on page 13.
®
device on or off, press and hold the End/Power key ( )
®
connections, and set
Continue. Click (press) the trackpad to continue.
Setting Up Your BlackBerry 9330 9
Setting Up Your BlackBerry 9330

Connect to the Nationwide Sprint Network

5
When you turn on your BlackBerry device by pressing and holding the End/Power key ( ), it should automatically connect to the Nationwide Sprint Network.
To connect to the network successfully, your Sprint service must be active, and you must be in a Nationwide Sprint Network service area. For more information about wireless coverage indicators, please see the chart on page 46.
If your BlackBerry device is on but the wireless radio is turned off (the coverage indicator reads ), you can turn the radio on and connect to the network by clicking
Manage Connections ( ) and selecting Mobile Network.

Using Your BlackBerry 9330 Without a Wireless Connection

When your BlackBerry device is not connected to a wireless network (or if the wireless radio is turned off) you can continue to use features that do not require a connection to a network. For example, you can type and save draft email messages, manage tasks, or use the calculator.
10 Setting Up Your BlackBerry 9330

Set Up Your Sprint Voicemail

6
Sprint voicemail is designed to transfer all unanswered calls to your BlackBerry device to your voicemail, whether your BlackBerry device’s phone is in use or turned off. You should set up your voicemail and personal greeting as soon as your BlackBerry device is activated.
1. From the Home screen, press and hold .
2. Follow the system prompts to:
Create your password.Record your name announcement.Record your greeting.
Voicemail Password:
Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your device is able to access your voicemail messages.
Setting Up Your BlackBerry 9330
Setting Up Your BlackBerry 9330 11

Set Up a Wi-Fi® Connection

7
Your BlackBerry device allows you connect to an available Wi-Fi® network to access such services as email service and Web browsing.
Note: If your BlackBerry device is associated with an email account that uses a BlackBerry
Server, your organization may prevent you from connecting to a Wi-Fi
®
network.
®
Enterprise
1. From the Home screen, click Setup () > Set Up Wi-Fi
®
( ) and then click Next.
2. Click on an option to select it:
Scan For Networks to search for available Wi-Fi
®
networks. Click on a network name and follow the instructions to enter any necessary information to sign on to the network. Click
Connect to connect to the network, or click Save to save the profile.
Manually Add Network to add a network configuration by hand. Type the network name
(SSID), click
Add, and then follow the instruction to enter any necessary information,
such as security type and passkey.
Push Button Setup to add a network access point that uses Wi-Fi
®
Protected SetupTM.
Follow the instructions to complete the setup process.
3. On the Wi-Fi
Prioritize Wi-Fi
selected. Highlight a saved profile, press profile, and then press . When finished, press the
®
Setup Complete screen, select an option:
®
Profiles to change the order in which Wi-Fi
> Move, scroll up or down to move the
®
profiles are automatically
Escape key ( ) to return to the
previous screen.
®
Wi-Fi
Hotspot Login to specify registration information (for example, credit card
information) for Wi-Fi
®
hotspots. When finished, press the Escape key ( ) to return to
the previous screen.
4. Click Finish.
12 Setting Up Your BlackBerry 9330

Choosing Your Email Setup Option

Setting Up Email on Your BlackBerry 9330

To begin sending and receiving email messages on your BlackBerry device, you must set up your BlackBerry device with a supported email account. You may configure up to 10 supported accounts on your BlackBerry device. The Wizard” on page 9) guides you through the process.
Note: If you did not set up an email account the first time you went through the Setup Wizard, you can
access email setup from your Home screen. Press the
Setup Wizard () > Email Setup.
The following options will be available when you set up your email account(s):
Setup Wizard (see “Complete the Setup
Menu key ( ) and click Setup () >

Create or Add an Email Address

Use this option to create a new email address for your BlackBerry device or to associate your BlackBerry device with one or more (up to 10) existing email addresses (for example, a Google Mail for your device. This option is most common for individual users.
Select the BlackBerry device and follow the prompts. (See “Creating or Adding an Email Account” on page 14 for details.)
TM
or Windows LiveTM Hotmail® email account) or to create a new email address
I want to create or add an email address option in the setup wizard on your
Setting Up Email on Your BlackBerry 9330 13
Setting Up Email

BlackBerry Enterprise Server Option

Use this option to associate your BlackBerry device with a Microsoft® Outlook® work email account, IBM and to take advantage of advanced capabilities for wireless data synchronization.
If your administrator has provided you with an activation password, select the
work email account with a BlackBerry Enterprise Server option in the setup wizard on your
BlackBerry device. If you do not have an enterprise activation password, contact your system administrator.
®
Lotus Notes® work email account, or Novell® GroupWise® work email account
I want to use a

BlackBerry Desktop Redirector Option

Use this email setup option to associate your BlackBerry device with a Microsoft Outlook (Workgroup Installation) email account. You can set up email using this option by installing the BlackBerry
®
Desktop Software and selecting the BlackBerry Desktop Redirector option. If you use this email setup option, you must keep your computer turned on to receive your email messages.

Creating or Adding an Email Account

You can set up for email using the setup wizard on your BlackBerry device.
The first time that you log in, you can add a supported email address, create a BlackBerry email address, or do both.
Add an email address if you have an existing, supported email account (up to 10) that you
want to access from your BlackBerry device.
Create a BlackBerry email address if you do not have another existing, supported email
account, or if you need an additional email address that you can use to send and receive email messages.
14 Setting Up Email on Your BlackBerry 9330
To set up your email account(s) from your BlackBerry device:
1. In the setup wizard, on the email setup screen, select the I want to create or add an email
address option and then click Next.
2. Click Next to open the email account setup application on your BlackBerry device.
3. Carefully review the Legal Terms and Conditions. If you agree, click Yes and then click
I Accept.
4. Select an option to begin setting up an account.
Yah oo !
®
GmailAOL (select @aol.com or @aim.com) 䡲 Windows Live (select @hotmail.com, @msn.com, or @live.com) 䡲 Other (to add a supported POP or iMAP account)Create New Address to create a new email address (name@sprint.blackberry.com)
5. Follow the instructions to enter your login information (such as user name, email
address, and password) for the selected account, click
Next, and then click OK.
6. To add another supported email address, click Add and repeat steps 4 and 5. To exit the
email setup program and return to the Home screen, press and click
Tip: To use a social networking application (such as Facebook
BlackBerry device, you must use the
I want to create or add an email address option to associate your
device with the email address you use with the social networking application.
Note: To add or edit settings for your email accounts, including account display name and signature, press
Menu key ( ) and click Setup () > Email Settings ( ). Click the account name and click
the
Edit, make your changes, and click Save.
®
for BlackBerry® smartphones) on your
Close.
Setting Up Email
Setting Up Email on Your BlackBerry 9330 15

Using the BlackBerry Enterprise Server Option

If your system administrator has provided you with an Enterprise Activation password, you can set up your supported email account directly from your BlackBerry device.
To use Enterprise Activation from your BlackBerry device:
1. In the setup wizard, on the email setup screen, select the I want to use a work email account
with a BlackBerry Enterprise Server option and then click Next. (If prompted, select Yes
and click
Next.)
2. Type your supported corporate email account address, activation password, and
activation server address.
3. Click the trackpad and click Activate.
4. To log out of the email setup area and return to the setup wizard, click Log Out.

Using the BlackBerry Desktop Redirector Option

If you do not have access to a BlackBerry Enterprise Server and you want to associate your BlackBerry device with a corporate Microsoft Outlook (Workgroup Installation) email account, you can install the BlackBerry your BlackBerry device with that email account.
To install the BlackBerry Desktop Redirector, select BlackBerry Desktop Redirector as
your message redirection option when installing the BlackBerry “The BlackBerry Desktop Software” on page 33 for more information about installing the software.
Note: When using the BlackBerry Desktop Redirector, your computer must be on and the BlackBerry
Desktop Redirector must be active to send and receive messages on your BlackBerry device.
®
Desktop Redirector software on your computer to associate
®
Desktop Software. See
16 Setting Up Email on Your BlackBerry 9330
Now that you have your BlackBerry® device set up and ready to use, you can start

Using Your BlackBerry 9330

taking advantage of all its features. This section outlines many of the basic features of your BlackBerry device. For complete details, click at
sprint.com/support.
Help ( ) or access your complete user guide
Here’s a list of basic features to get you started:
Making and Answering Phone Calls (page 18)
Voicemail (page 22)
Entering Text (page 23)
Sending Email Messages (page 23)
Sending Text Messages (SMS) (page 24)
Sending PIN Messages (page 24)
Contacts (page 25)
Calendar (page 25)
Camera (page 26)
Video Camera (page 27)
Going to Web Pages (page 28)
Setting a BlackBerry 9330 Password (page 28)
Locking and Unlocking the BlackBerry 9330 (page 29)
Inserting a microSD Card (page 30)
Location Settings (page 31)
Using Bluetooth With Your BlackBerry 9330 (page 32)
The BlackBerry Desktop Software (page 33)
Finding Help With Other Features (page 34)
Using Your BlackBerry 9330 17
Using Your BlackBerry 9330

Making and Answering Phone Calls

Making a Phone Call

On the Home screen or on the phone application screen, type a phone number and
press the
Tip: Press on any screen to open the phone application screen.
Select a contact, call log, or phone number link on any screen and press to
make a call.
Tip: To select a contact, type part of a contact name from the Home screen, highlight the name or number,

Answering a Phone Call

To answer an incoming call, click Answer or press . To end the call,
press .

In-Call Options

During an active call, press to display a menu of available in-call options, which may include
Activate Speakerphone/Handset, View Contacts, View Calendar, View Messages, Switch Application, and Home Screen.
Using the Mute Option
To mute the microphone during a call, press the Play/Pause/Mute key ( ) on the
top of the BlackBerry device or click the trackpad and then click microphone back on, press again or click the trackpad and then click
Tur n Mute Off .
Send key ( ). To end the call, press the End/Power key ( ) .
and press .
Help, Flash, Add Participant, Swap, Join Conference, Enhance Call Audio, Mute, Notes,
Mute. To turn the
18 Us ing Your Bl ack Be rry 93 30
Using the Speakerphone
To turn the speakerphone on or off during a call, press the Speakerphone key ( ).

Call Waiting

To answer an incoming call waiting call:
When you hear the tone and see the “Waiting Call” message, press to answer
the incoming call and put the other call on hold.
To switch between calls:
Click the trackpad and then click Flash.

Call Forwarding

To forward all incoming calls to another number:
1. Press > > Options > Call Forwarding.
2. Set Forward Calls to Always and then set the Forward All Calls field to a call forwarding
number.
3. Press or and then click Save.
Note: You are charged a higher rate for calls you have forwarded.
To deactivate Call Forwarding:
1. Press > > Options > Call Forwarding.
2. Set Forward Calls to Never.
3. Press or and then click Save.
Using Your BlackBerry 9330
Using Your BlackBerry 9330 19
Adding and Changing Call Forwarding Numbers
To add a call forwarding number:
1. Press > > Options > Call Forwarding > > New Number.
2. Click Use Once, type a phone number, and press .
3. Press > Close.
To change a call forwarding number:
1. Press > > Options > Call Forwarding > > Edit Numbers.
2. Highlight a number and press > Edit.
3. Select a new forwarding number from your contacts or click [Use Once], enter a new
number, and press .
4. Press > Close. (If prompted to save your changes, click Save.)

Making Emergency Calls

Your BlackBerry device is designed to allow emergency calls even when it is locked or when your account is restricted, provided you are within range of a compatible wireless network.
To make an emergency call:
Dial the emergency access number (for example 911 in the U.S.), and then press .
To make an emergency call if your BlackBerry device is locked:
Press , click Emergency, and then click Ye s.
20 Using Your BlackBerry 9330
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