Apple PowerBook 180c Service Manual

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Service Source

PowerBook 165c/180c

PowerBook 165c, PowerBook 180c

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Service Source

Basics

PowerBook 165c/180c

Basics Overview - 1

Overview

This manual includes
complete repair procedures
for the PowerBook 165C and
PowerBook 180C, shown at
left.

Figure: PowerBook 165C, 180C

Basics Repair Strategy - 2

Repair Strategy

Service the PowerBook 165c and PowerBook180c through
module exchange and parts replacement. Customers can
request on-site service from an Apple Authorized Service
Provider Plus (AASP+) Apple Assurance (US only), or
request a courier through the Apple Canada Technical
Answerline (Canada only). They can also choose carry-in
service from an AASP.

Ordering

Apple Service Providers planning to support the computer
systems covered in this manual may purchase Service
modules and parts to develop servicing capability. To order
parts, use the AppleOrder (US only) or ARIS (Canada only)
system and refer to “Service Price Pages.”

Basics Repair Strategy - 3

Large businesses, universities, and K-12 accounts must
provide a purchase order on all transactions, including
orders placed through the AppleOrder (US only) or ARIS
(Canada only) system.

USA Ordering

US Service Providers not enrolled in AppleOrder may fax
their orders to Service Provider Support (512-908-

8125) or mail them to

Apple Computer, Inc.
Service Provider Support
MS 212-SPS
Austin, TX 78714-9125

For US inquiries, please call Service Provider Support at
800-919-2775 and select option #1.

Basics Repair Strategy - 4

Canadian Ordering

Canadian Service Providers not enrolled in ARIS may fax
their orders to Service Provider Support in Canada
(1-800-903-5284). For Canadian inquiries, please call
Service Provider Support at 905-513-5782 and select
option #3.

Basics Warranty/AppleCare/ARIS - 5

Warranty/AppleCare/ARIS

US Only

The PowerBook 165c and PowerBook180c are covered
under the Apple One-Year Limited Warranty. The AppleCare
Service Plan is also available for these products. Service
Providers are reimbursed for warranty and AppleCare
repairs made to these computers. For pricing information,
refer to “Service Price Pages.”

Canada Only

The PowerBook 165c and PowerBook180c are covered
under first-year AppleCare. The Extended AppleCare
Service Plan is also available for these products. Service
Providers are reimbursed for first-year warranty and
Extended AppleCare repairs made to these computers. For
pricing information, refer to “Service Price Pages.”

Basics Display Compatibility Matrix - 6

Display Compatibility Matrix

FSTN
PowerBook 165c
661-0752

Inverter 922-0374 922-0378

Display Cable 922-0373 922-0380

Inverter Cable 922-0566 922-0412

Important:

two displays—an active matrix and an FSTN display. Each of
these displays requires a compatible inverter and display
cable; the inverters, display cables, and displays are not
interchangeable. Before ordering one of these parts, refer to
the display matrix shown above.

The PowerBook 165c/180c family includes

Active Matrix
PowerBook 180c
661-0686

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Service Source

Specifications

PowerBook 165c/180c

Specifications Introduction - 2

Introduction

Specifications information for this product can be found in this
chapter and also in the Spec Database, which you can access in one
of three ways:

• Launch it directly by double-clicking the Apple Spec Database
runtime alias at the top level of the Main Service Source CD.

• Select “Apple Spec Database” from the Service Source drop­down main menu.

• Click the Acrobat toolbar icon for the database, which is near
the right end of the toolbar with the letters “SP.”

Specifications Configurations - 3

Configurations

Standard 165c

Standard 180c

Options

4 MB PSRAM, FSTN color display, 80/120 MB hard drive, 1.4

MB Apple SuperDrive, NiCad battery, AC adapter, and
microphone

4 MB PSRAM, 8.4 in (226 mm) diagonal backlit color active-

matrix LCD display, 80 or 160 MB hard drive, 1.4 MB Apple
SuperDrive, NiCad battery, AC adapter, and microphone

Internal PowerBook Express Modem (14,400 bps)
Internal PowerBook Fax/Data Modem (2400 bps)
4 MB memory expansion kit
PowerBook battery recharger
HDI-30 SCSI system cable
HDI-30 SCSI disk adapter

Specifications Processor - 4

Processor

CPU

Coprocessor

Addressing

Motorola 68030 microprocessor
33 MHz

Motorola 68882 floating-point math coprocessor
33 MHz

32-bit internal registers
32-bit address bus
32-bit data bus

Specifications Memory - 5

Memory

RAM

ROM

PRAM

4 MB pseudostatic RAM (PSRAM)
Expandable to 8 MB by adding 4 MB expansion card
Expandable to 14 MB with third-party PSRAM expansion cards
Requires 85 ns or faster RAM chips

1 MB

256 bytes of parameter memory

Specifications Memory - 6

VRAM

Clock/Calendar

512K of video RAM supports internal display and external

monitor

CMOS custom chip with long-life lithium battery

Specifications Disk Storage - 7

Disk Storage

Floppy Drive

Hard Drive

19 mm high, internal, 1.4 MB Apple SuperDrive

2.5 in. SCSI hard drives (many capacities)

Specifications I/O Interfaces - 8

I/O Interfaces

Apple Desktop Bus

Serial

SCSI

Sound

ADB port (maximum of three ADB devices is recommended)
200 mA maximum current draw for all ADB devices

Two RS-422 serial ports; mini DIN-8 connectors

HDI-30 SCSI port with 1.5 MB/sec. transfer rate
Connect SCSI device to computer with HDI-30 SCSI system cable.

Monaural sound-in port; adapters required to input sound from

audio equipment with line level outputs (line level signals
must be attenuated 500:1)

Stereo sound-out jack for headphones or external audio amplifier

Specifications I/O Interfaces - 9

Video

Power Adapter

Modem

Security

Video-out port; 8 bit, 256 color video support
Micro DB-15 connector
Supports most Macintosh monitors, VGA and SVGA monitors

Power adapter port

Slot for optional internal modem

Slot for third-party security equipment

Specifications I/O Devices - 10

I/O Devices

Keyboard

Trackball

Microphone

Built-in keyboard with standard Macintosh layout
63 keys domestic; 64 keys ISO

3.0 mm travel; 18 mm vertical pitch, 18.63 mm horizontal pitch

Two-level tilt adjustment

30 mm diameter, dual button
Apple Desktop Bus (ADB) interface

Electret, omnidirectional
Output voltage of 4 mV, peak to peak

Specifications Sound and Video - 11

Sound and Video

Sound Generator

PowerBook 165c
Video Display

PowerBook 180c
Video Display

Apple sound chip provides 4-voice, 8-bit sound
8-bit sound input, sampled at 11 or 22 kHz

9 in. (230 mm) diagonal screen
Flat-panel, color, film-compensated supertwist nematic (FSTN)

liquid crystal display

CCFL on-demand backlight
640 lines by 400 pixels; 8 bit; 256 colors

8.4 in. (215 mm) diagonal screen

Flat-panel, color, active-matrix, liquid crystal display
CCFL on-demand backlight
640 lines by 480 pixels; 8 bit; 256 colors

Specifications Electrical - 12

Electrical

Main Battery

PRAM Battery

Power Adapter

Rechargeable nickel cadmium (NiCad) battery
Provides 1.5–2 hours of usage before recharging

3 V, 30 mAh rechargeable lithium battery

110–240 VAC line voltage
24 W, 50–60 Hz
US, United Kingdom, Australian, and European versions

Specifications Physical - 13

Physical

PowerBook 165c

PowerBook 180c

Height: 2.29 in. (58 mm)
Width: 11.26 in. (286 mm)
Depth: 9.29 in. (236 mm)
Weight: 7.0 lb. (3.18 kg) with battery

Height: 2.34 in. (59 mm)
Width: 11.25 in. (286 mm)
Depth: 9.3 in. (236 mm)
Weight: 7.1 lb. (3.2 kg) with battery

Specifications Environmental - 14

Environmental

Operating
Temperature

Storage
Temperature

Relative Humidity

Shipping Altitude

Operational Altitude

50–104° F (10–40° C)

-13 to 140° F (-25 to 60° C)

20–80% noncondensing

0–15,000 ft. (0–4722 m)

0–10,000 ft. (0–3048 m)

Specifications Other - 15

Other

Fax/Data Modem

Internal 2400-baud modem with fax send at 9600 baud (includes

fax send software)

300/1200/2400 bps transmission rates
Serial binary and asynchronous protocols
Error correction and data compression: MNP 4, 5 and V.42,

V.42bis

Specifications Other - 16

Express Modem

SCSI Disk Adapter

Internal 14,400-baud modem with fax send and receive

capability at 9600 baud

300 to 14,400 bps data transmission rates
2400/4800/7200/9600 bps fax transmission rates
Full duplex operation; asynchronous or framed modes
Error correction: V.42 compliance (MNP 2-4)
Data compression: V.42 bis (4 to 1 compression) and MNP-5 (2

to 1 compression)

Requires 300K of system RAM

Enables connection between PowerBook computer and desktop
Macintosh (PowerBook appears as a hard drive on the desktop)

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Service Source

Troubleshooting

PowerBook 165c/180c

Troubleshooting General/ - 1

General

The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)

If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.

For additional assistance, contact Apple Technical Support.

Troubleshooting Symptom Charts/Startup - 2

Symptom Charts

Startup

RAM failure occurs
(eight-tone error
chord sequence sounds
after startup chord)

Hardware failure
occurs (four-tone
error chord sequence
sounds after startup
chord)

1 Reseat PSRAM expansion card and check connection.
2 Replace PSRAM expansion card.
3 Replace daughterboard.
4 Replace motherboard.

1 Disconnect hard drive data cable and restart computer. If

startup sequence is normal, reconnect cable and retest.
2 Replace hard drive.
3 Disconnect floppy drive cable and restart computer. If

startup sequence is normal, reconnect cable and retest.
4 Replace floppy drive.
5 Replace motherboard.

Troubleshooting Symptom Charts/Startup - 3

Startup

Screen displays
checkerboard pattern;
no startup chime

1 Reseat RAM expansion card.
2 Replace RAM expansion card.
3 Replace daughterboard.
4 Reseat display cable.

Troubleshooting Symptom Charts/Power - 4

Power

Screen is blank;
computer doesn’t
respond

1 Restart computer.
2 Connect power adapter and restart computer in 3–4 minutes.
3 Try known-good, charged main battery.
4 Check all interconnect board, daughterboard, and

motherboard connections.
5 Reset the power manager.
6 Replace keyboard.
7 Replace interconnect board.
8 Replace daughterboard.
9 Replace motherboard.
10 PowerBook165c: Replace display.
11 PowerBook180c: Replace display (CPRC/international

repairers only).

Troubleshooting Symptom Charts/Power - 5

Power

After you remove
main battery, some
Control Panel settings
are different

Power adapter is
plugged in, but
battery DA does not
indicate charger is
connected

1 Check cables.
2 Replace interconnect board.
3 Replace daughterboard.
4 Replace motherboard.

1 This is normal for fully charged battery.
2 Check battery charger connection.
3 Try known-good, charged main battery.
4 Try known-good power adapter.
5 Check battery thermistor cable connection.
6 Replace motherboard.