Apple iMac DV Service Manual
K
Service Source
iMac, iMac DV, iMac DV+,
iMac DV Special Edition
Updated 11 July 2005
© 2001 Apple Computer, Inc. All rights reserved.
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Service Source
Basics
iMac, Mac DV, iMac DV+, iMac
DV Special Edition
Basics Overview - 1
Overview
Product Description
The new iMac models are
available in four models:
iMac, iMac DV, iMac DV+,
and the iMac DV Special
Edition. And, there five new
colors: indigo, ruby, sage,
graphite, and snow. The new
iMacs offer several new,
unique features, including
increased processor speed
and hard disk storage, a new
keyboard an optical sensor
mouse.
Basics New Features - 2
New Features
Processor Speed
There are four shipping configurations: 350, 400, 450, and
500 MHz, designed around the PowerPC G3 microprocessor.
• 350 MHZ (iMac)
• 400 MHz (iMac DV)
• 450 MHz (iMac DV+)
• 500 MHz (iMac DV Special Edition)
Basics New Features - 3
Memory
• 64 MB SDRAM
• 128 MB SDRAM of PC-100 SDRAM (168-pin, running
at 125 MHz (8 ns) or faster
The RAM slots can support up to 512 MB each for a
maximum total of 1 GB.
Hard Disk Storage
• 7 GB EIDE
• 10 GB EIDE
• 20 GB EIDE
• 30 GB EIDE
Basics New Features - 4
CD-ROM or DVD-ROM Drive
• 24x-speed, slot-load, ATAPI CD-ROM drive
• 6x-speed, slot-load, ATAPI DVD-ROM drive
Graphics Support
• The graphics controller IC is an ATI RAGE 128 Pro
Keyboard
• The computer comes with a new full-size keyboard with
15 function keys and separate groups of numeric keypad
and editing keys.
There is no power key on this keyboard.
Note:
Basics New Features - 5
Mouse
• The computer comes with a new mouse. The mouse is a
new design and uses optical tracking in place of the
traditional rolling ball.
Basics New Features - 6
Logic Board: iMac DV Special Edition, 500 MHz
Basics Repair Strategy/Warranty - 7
Repair Strategy/Warranty
Strategy and Ordering
The iMac computers (Summer 2000) include a 1-year
complimentary carry-in warranty. Service the computer
through module exchange and parts replacement. Customers
can request on-site service from an Apple-Authorized
Service Provider Plus (AASP+) Apple Assurance (US
only), or Apple Canada Technical Answerline (Cananda
only).
The parenthetical product description (Summer
Note:
2000) refers to the summer of the Northern Hemisphere.
Basics Repair Strategy/Warranty - 8
Apple-service providers planning to support the computer
systems covered in this manual may purchase Service
modules and parts to develop servicing capability. To order
parts, use the AppleOrder (U.S. only) or ARIS (Canada only)
system and refer to the iMac Slot Load CD/DVD Service
Price Pages.
Large businesses, universities, and K-12 accounts must
provide a purchase order on all transactions, including
orders placed through the AppleOrder (U.S. only) or ARIS
(Canada only) system.
Basics Repair Strategy/Warranty - 9
USA Ordering
U.S. Service providers not enrolled in AppleOrder may fax
their orders to Service Provider Support (512-908-
8125) or mail them to
Apple Computer, Inc.
Service Provider Support
MS 212-SPS
2323 Ridgepoint Drive
Austin, TX 78754
For US inquiries please call Service Provider Support
(800-919-2775, option1).
Basics Repair Strategy/Warranty - 10
Canadian Ordering
Canadian service providers not enrolled in ARIS may fax
their orders to Service Provider Support in Canada (800903-5284).
For Canadian inquiries, please call Service Provider
Support (800-217-9517).
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Service Source
T ak e Apart
iMac, iMac DV, iMac DV+, iMac
DV Special Edition
Take Apart - 1
Important: Take Apart Information
The Take Apart procedures for the iMac computers (Summer
2000) are identical to take apart procedures for the slot
loading iMac computers. The slot loading iMac is referenced
in all the pictures in this chapter.
The parenthetical product description (Summer
Note:
2000) refers to the summer of the Northern Hemisphere.
Important:
the power/analog/video board and CRTs. Refer to the take
apart sections for the power/analog/video board and the CRT
for additional information.
The only noticeable
internal
differences are with
Take Apart - 2
Tools
The following tools are
recommended for the take
apart procedures:
• phillips screwdriver
(#1 and #2)
• a stubby (short) phillips
screwdriver
• plastic flatblade
screwdriver to release
tabs on plastic housing
• jeweler’s screwdriver
• CRT discharge tool
• needlenose pliers
• ESD mat
Take Apart Bottom Housing With Flip Foot - 3
Procedures
Bottom Housing With
Flip Foot
Before you begin, position
the computer face down,
resting the computer on an
ESD mat or other soft
surface.
Take Apart Bottom Housing With Flip Foot - 4
1. Using a plastic flatblade
screwdriver, remove
the VGA vented cover.
2. Remove the two screws
near the flip foot.
Take Apart Bottom Housing With Flip Foot - 5
3. Remove the video out
access door from the
bottom housing.
Take Apart Bottom Housing With Flip Foot - 6
4. Remove the two outer
screws located near the
video out port.
Replacement Note:
The bottom housing uses
two sizes of screws. The
two shorter screws
attach near the flip foot.
Take Apart Bottom Housing With Flip Foot - 7
5. Pull the bottom housing
off the computer.
Take Apart Bottom Housing With Flip Foot - 8
Bottom Housing
Replacement Note
1. Align the three tabs on
the bottom housing with
the tab slots on the front
outer bezel.
Ensure that the center
tab is properly aligned
or CDs and DVD discs
may not eject from the
slot.
2. Lower the bottom
housing into place and
replace the screws.
Take Apart EMI Cover - 9
EMI Cover
Before you begin:
• Position the computer
upside down, resting the
computer on an ESD mat
or other soft surface.
• Remove the bottom
housing.
Take Apart EMI Cover - 10
1. Remove the six screws
on the EMI cover.
Take Apart EMI Cover - 11
2. Lift the EMI cover off the
computer.
Note:
Be careful of the
VGA output port.
Take Apart EMI Cover - 12
Replacement Note:
Position
the rear of the EMI cover
into place first, positioning
the EMI cover over the video
port (if present). Continue
lowering the cover into
place by gently squeezing in
on both sides, as you lower
the cover into position.
Take Apart SDRAM DIMM - 1 3
SDRAM DIMM
Before you begin, position
the computer face down,
resting the CRT on an ESD
mat or other soft surface.
Take Apart SDRAM DIMM - 1 4
1. With a flatbade
screwdriver or coin,
turn the colored latch
counterclockwise on the
access door.
2. Pull the access door
down to open.
Take Apart SDRAM DIMM - 1 5
3. Push down on the plastic
tabs to release the
SDRAM module(s).
4. Carefully lift the SDRAM
from the slot.
Note:
Remove installed
SDRAM from the logic board
before returning the logic
board to Apple.
Take Apart AirPort Card - 16
AirPort Card
Before you begin, position
the computer face down,
resting the CRT on an ESD
mat or other soft surface.
If the AirPort Card is
Note:
not installed, a protective
antenna cap will be attached
to the antenna.
Take Apart AirPort Card - 17
1. With a flatbade
screwdriver or coin,
turn the colored latch to
open the access door.
The antenna and AirPort
Card will be visible
when you open the access
door.
If the AirPort
Note:
card is not installed, a
clear protective antenna
cap will be attached to
the antenna.
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