Apple Color StyleWriter 2500 User Manual

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Color StyleWriter 2500

Setting up, connecting, and using your printer

K Apple Computer, Inc.

written consent of Apple. Your rights to the software are governed by the accompanying software license agreement.

The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws.

Every effort has been made to ensure that the information in this manual is accurate. Apple is not responsible for printing or clerical errors.

Apple Computer, Inc. 1 Infinite Loop Cupertino, CA 95014-2084 (408) 996-1010

Apple, the Apple logo, AppleShare, AppleTalk, ColorShare, ColorSync, EtherTalk, LaserWriter, LocalTalk, Macintosh, Mac X25, New York, PowerBook, QuickTake, StyleWriter, TokenTalk, TrueType, and Zeal are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Chicago, the Dogcow logo, Finder, Geneva, Mac, Monaco, and QuickDraw are trademarks of Apple Computer, Inc.

Adobe, Adobe Illustrator, Adobe Photoshop, Adobe Type Manager, PostScript, and SuperPaint are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions.

Classic is a registered trademark licensed to Apple Computer, Inc. Helvetica, Palatino, and Times are registered trademarks of Linotype-Hell AG and/or its

subsidiaries. ITC Avant Garde, ITC Bookman, ITC Garamond, ITC Lubalin Graph, ITC Machine, ITC Zapf

Chancery, and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation.

Simultaneously published in the United States and Canada. Mention of third-party products is for informational purposes only and constitutes neither an

endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance or use of these products.

Cont ents

Communications regulation information vi

Welcome ix

1Setting Up Your Printer 1

Important safety instructions 1 Unpacking the printer 3 Power Macintosh users and Virtual Memory 4 Plugging in the printer 5 Turning the printer on and off 6 Installing the ink cartridge 7 Connecting the printer to your Macintosh 11 Loading paper into the sheet feeder 12 Installing your printer software 14 Telling your computer to use the Color StyleWriter 2500 17 Printing a document to make sure everything’s working 19 Checking the print nozzles 21 What’s next? 22

iii

2Printing 23

Planning documents with the Color StyleWriter 2500 in mind 23 Loading the sheet feeder 24 Printing a document 27 Adjusting color options 32 Creating special effects on the Color StyleWriter 2500 34 Switching between printers 38 Creating, throwing away, and manipulating desktop printer icons 40 Determining the status of a printer by looking at its icon 40 Printing while you use your computer 41 Monitoring and controlling background printing 42 Sharing your printer with other users 44 Printing on a shared Color StyleWriter 2500 47 Connecting a Color StyleWriter 2500 to a LocalTalk or

EtherTalk n etwork 48

3Tips on Paper, Quality, Speed, and Cost 49

Choosing print materials 49 Quality 52 Speed 53 Cost 53

4Maintaining Your Printe r 55

Replacing ink tanks in the four-color ink cartridge 55 Replacing the in k cartridge 58 Storing the ink cartridge you aren’t using 62 Cleaning the outside of the printer 63 Cleaning the inside of the printer 63

Contents

5Troubleshooting 65

Safety precautions 66 The Chooser doesn’t show the Color SW 2500 icon 66 Installation is unsuccessful 66 The computer crashes while attempting to print 69 The computer doesn’t recognize the Color StyleWriter 2500 70 Desktop printer icon problems 71 A PowerBook has trouble printing to the Color StyleWriter 2500 71 The lights i ndicate a problem 72 The printer seems slow 73 Paper is jammed 73 More than one piece of paper passes through the pri nter at a time 74 Paper or envelopes feed improperly 74 The Color StyleWriter 2500 won’t print a particular document 76 The printer acts as if it’s working, but nothing is printed on the page 76 Messages appear on your computer screen 77 Memory is low 78 Documents did not print as expected 79 Print quality is poor 82 Ink tanks and cartridges run out of ink too quickly 88

Appendi x A Technical Information 89 Appendix B Using Fonts With the Color StyleWriter 2500 95 Appendi x C Font List 109 Appendi x D Working With ColorSync 111 Appendix E Printing with QuickDraw GX 115

Appendix F Removing the Desktop Printing Software 125

Appendi x G Packing and Moving the Printer 129

Index 131

Contents

Communications regulation information

FCC statement

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected.

Radio and television interference

The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Apple’s instructions—it may cause interference with radio and television reception.

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

You can determine whether your computer system is causing interference by turning it off. If the interference stops, it was probably caused by the computer or one of the peripheral devices.

If your computer system does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures:

m Turn the television or radio antenna until the interference stops. m Move the computer to one side or the other of the television or radio. m Move the computer farther away from the television or radio. m Plug the computer into an outlet that is on a different circuit from the television or radio.

(That is, make certain the computer and the television or radio are on circuits controlled by different circuit breakers or fuses.)

If necessary, consult an Apple-authorized service provider or Apple. See the service and support information that came with your Apple product. Or, consult an experienced radio/television technician for additional suggestions.

IMPORTANT

could void the FCC Certification and negate your authority to operate the product. This product was tested for FCC compliance under conditions that included the use of Apple

peripheral devices and Apple shielded cables and connectors between system components. It is important that you use Apple peripheral devices and shielded cables and connectors between system components to reduce the possibility of causing interference to radios, television sets, and other electronic devices. You can obtain Apple peripheral devices and the proper shielded cables and connectors through an Apple-authorized dealer. For non-Apple peripheral devices, contact the manufacturer or dealer for assistance.

Changes or modifications to this product not authorized by Apple Computer, Inc.,

Communications Regulation Information

DOC statement

DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.

Observation des normes—Classe B Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le ministre des Communications.

VCCI statement

Communications Regulation Information

vii

Welcome

Congratulations on your purchase of the Color StyleWriter 2500 printer. This book describes how to set up the printer and how to use it.

Main features of the Color StyleWriter 2500

The Color StyleWriter 2500 works with most Macintosh computers, including computers using QuickDraw GX.

m The Color StyleWriter 2500 quietly prints high-quality color graphics and

text on a variety of materials, including plain paper.

m An energy conservation feature turns off the printer when you aren’t using

it and turns it on when needed.

m The automatic sheet feeder holds up to 10 0 sheets of paper or up to 15

envelopes.

m Desktop printing makes it easy to switch printers and monitor your print

requests.

m ColorShare (installed with the printer software) allows you to share the

printer with anyone on your AppleTalk network (including people using LocalTa lk, EtherTalk, or TokenTalk).

m 64 available TrueType (outline) fonts print smoothly i n a variety of sizes.

Changes to the printing software that affect other printers

If you have another printer that uses Apple’s PrintMonitor application program, including all LaserWriter and all StyleWriter printers, please note the followi ng changes:

m Your n ew printing software includes a feature called desktop printing,

which gives you new ways to print from the desktop. For details, see “Desktop Printing” in the “Printing a Document” section in Chapter 2.

m You also use the desktop printing features (instead of Apple’s Pri ntMonitor

program) to monitor background printing. See “Monitoring and Controlling Background Printing” in Chapter 2.

System requirements

To i nstall the pri nter software a nd use the Color StyleWriter 2500 printer with your Macintosh computer, you need

m a Macintosh with a 68020 or higher central processing unit (CPU),

any Macintosh except a Macintosh Plus, SE, Classic PowerBook 100

m Macintosh Operating System (Mac OS) version 7.1 or a later version

, Portable, or

m at least 4 megabytes of random-access memory (RAM) 5 megabytes is

recommended

m some space available on your hard disk (during installation the Installer

tells you if you need more disk space)

The Installer program that comes with the Color StyleWriter 2500 automatically checks whether your computer meets these requirements. Chapter 1 explains how to use the Installer program.

Welcome

Setting Up Your Printer

This chapter introduces the Apple Color StyleWriter 2500 printer and explains how to set it up. After you follow the instructions in this chapter, you’ll be ready to print.

Before you begin

know the basics of its operation.

Important safety instructions

Always take t he following precautions:

m Keep the printer cover closed when printing. m Always turn off the printer before unplugging it. m Keep the ink ta nks and ink cartridges away from children. m Keep the printer away from sources of liquid, such as wash basins,

bathtubs, and shower stalls.

m Protect the printer from dampness or wet weather, such as rain and snow. m Read all the installation instructions carefully b efore you plug the pri nter

into a wall socket.

m Keep these instructions handy for reference by you and others. m Follow all instructions and warnings dealing with your computer system.

Make sure that your computer is already set up and that you

m Don’t use devices that produce open flames, such as Bunsen burners, near

the printer.

m Don’t use alcohol-based or ammonia-based cleaners on or around the

printer.

m Always unplug the printer before cleaning it. (Use only the cleaning

procedure recommended in Chapter 4.)

m Clean the outside of the printer with only a damp cloth and, if necessary, a

mild soap or detergent. Be careful not to get liquid into the printer or the power cord receptacle.

IMPORTANT

The only way to disconnect power completely is to unplug the power cord. Make sure at least one end of the power cord is within easy reach so th at you can unplug the Color StyleWriter 2500 when you need to.

Watch for th ese situations, and if one occurs pull the plug!

m the power cord or plug becomes frayed or otherwise damaged m you spill something into the printer m the printer is exposed to rain or any other excess moisture m the printer has been dropped or otherwise damaged m you suspect that your printer needs service or repair

WARNING

of this product, or similar products, must always be supervised by an adult. Do not allow children access to the interior of any electrical product and do not permit them to handle any cables.

Electrical equipment may be hazardous if misused. Operation

Chapter 1

Unpacking th e printer

1 Remove everything from the shipping box, but leave the ink cartridge in its package.

Be sure to remove packing material from the sheet feeder.

Be sure to open the printer’s cover and remove the packing tape from inside.

Ink cartridge (Leave it in the plastic tub for now.)

Color StyleWriter 2500

Power adapter

Software disks

Apple System/Peripheral-8 cable

Storage case for ink cartridges

2 Remove the tape and packing material from the inside and outside of the printer.

Save the carton and the packing material in case you ever need to ship the printer. (See Appendix G, “Packing and Moving the Printer.”)

3Close the printer’s cover.

Setting Up Your Printer

4Place the printer in your work area.

Choose a location near your computer that has a grounded electrical outlet and good ventilation, is out of direct sunlight, n ever gets damp or very hot or very cold, and is away from devices that could cause electromagnetic interference, such as stereo speakers or cordless telephone transmitters. Do not place the printer on a slanted surface. See Appendix A, “Technical Information,” for specific information about the physical requirements of your printer.

IMPORTANT

Don’t accidentally discard the ink cartridge storage case. You need it to store an opened cartridge that you’re not using in the printer. The case keeps the print head from drying out and prevents accidents with ink stains.

If you print only a few color images, and most of your printing is in black, you can purchase a high-performance black ink cartridge and use it as an alternative to the color ink cartridge. When either cartridge is not in the printer, keep the cartridge in the storage case.

You can use the same ink cartridge in both a Color StyleWriter 2400 and a Color StyleWriter 2500.

Power Macin t osh users and Virtual Memory

If you are using a Power Macintosh computer, be sure to turn on Virtual Memory before you try to print on the Color StyleWriter 2500. Then choose a setting that’s at least 1 MB higher than your “Available built-in memory.” (You can set it higher without any ill effects.) With this setting, you will avoid some potential printing problems. Turning on Virtual Memory also reduces the amount of memory needed by many applications. For instructions on turning on Virtual Memory, see the documentation that came with your computer.

Chapter 1

Pluggin g in th e printer

Plug th e connector end of the power adapter into the printer and then plug the other end of the adapter into an outlet.

IMPORTANT

The only way to disconnect power completely is to unplug the power cord. Make sure that at least one end of the power cord is within easy reach so that you can unplug the printer in a n emergency.

Setting Up Your Printer

Turning the printer on and off

To turn the printer on (and off), press this button.

This light blinks.

This light glows while the printer is on.

The first time you turn on the printer, the green power light glows and the yellow er ror light blin ks because you haven’t installed an ink cartridge yet.

Saving energy

To save power, the printer turns itself off after sitting unused for about 5 minutes. As long as you leave it plugged into an active power outlet, the printer turns itself on automatically when you print something.

Chapter 1

WARNING

Except in an emergency, make sure the printer is turned off before you unplug it. (When the power light is off, the power is off.) If the printer is plugged into a power strip, never turn off the power strip unless you’ve already turned the printer off.

Each time you turn off the printer, or the printer turns itself off, it automatically moves the ink cartridge to the right, where it caps the nozzles to keep the ink cartridges from drying out. If you unplug the printer or discontinue power before turning it off, the printer can’t position the cartridge in the capped position, the print head may dry out, and you’ll have to replace the cartridge.

Installing the i nk cartridge

The ink cartridge contains the print head, which sprays the ink onto the paper. Treat it gently so you don’t damage its tiny nozzles.

WARNING

The carrier holds the ink cartridge and moves it back and forth when you are printing a document. When the printer is plugged in, don’t slide the carrier by hand or you may damage the printer.

Before you start, make sure the printer is turned on. (Th e green light glows, and the yellow light blinks.)

1 Open the printer by pulling down its front cover.

Setting Up Your Printer

2 Raise the bright blue lever on the carrier.

Carrier

3 Remove the cover from the plastic tub that contains the ink cartridge.

These instructions show the four-color cartridge being installed, but the process is the same for either cartridge. (You can buy a high-performance black ink cartridge in addition to the color cartridge.)

4Grasp the ink cartridge by its sides and remove it from the plastic tub.

You may safely touch the black plastic, but b e careful not to touch any other part.

5 Remove the bright orange cap from the cartridge’s print head.

After you snap it off, dispose of the cap.

Chapter 1

6Peel the orange tape off the print head.

7Slide the ink cartridge into its place in the printer.

Note: There are instructions inscribed inside the printer cover to remind you how to install either the color or optional high-performance black ink cartridge .

Setting Up Your Printer

8Lower the bright blue lever on the carrier to secure the ink cartridge in place.

9Close the printer’s front cover.

Chapter 1

Connecting the printer to your Macintosh

IMPORTANT

Even if you’re planning to share the printer over a network, the serial cable must connect the printer directly to the computer. Use only the cable that comes with the printer or a similar replacement. Do not use a LocalTalk cable unless you purchased the LocalTalk Option for this printer (in which case you should see the instructions that came with the option).

Connect this cable to either the printer port or the modem port, which are labeled with these icons.

Some Macintosh computers have a combined serial port with two icons.

If your computer is connected to a network, a network cable may already be connected to the printer port ([). In th at case, use the modem port (W).

Remember which port you use. Later you must tell the printer software where to look for the printer.

Some PowerBook computers that have an internal modem installed cannot tell that the printer is plugged in. You must change a setting in the PowerBook Setup or Express Modem control panel. For details, see “Special Information for PowerBook Owners” in the section “Telling Your Computer to Use the Color StyleWriter 2500,” later in this chapter.

Setting Up Your Printer

Loading paper into the sheet feeder

The sheet feeder holds up to 100 sh eets of 20-pound paper a nd feeds the paper automatically into the printer. You can load many sizes of paper and other media into the sheet feeder as described in Chapter 2, but to do a nozzle check, as described in the next section, you must use U.S. letter-size or A4 paper. To load paper into the sheet feeder, follow these steps:

1 Open the printer cover. 2Adjust the internal paper selector.

Put the selector in the center position.

Internal paper selector

3Close the printer cover.

Chapter 1

4 Load a stack of U.S. letter-size or A4 paper into the sheet feeder.

Instructions for loading paper cor rectly appear on the paper support. Information on the back of the paper tray shows you where to set the guide for different paper sizes.

Slide this guide so it just touches the edge of the paper. If the stack of paper bows out even slightly, the guide is too tight.

Extend this paper support. Make sure the paper extends above the support (and doesn’t slide down inside the printer).

Make sure the paper lines up evenly at this side of the feeder.

Do not stack paper above this line ( ).

Make sure the external paper selector is next to the « icon.

To open the output tray, pull here. Be sure to pull it out all the way.

If you’re printing on legal-size paper, don’t open the tray.

Setting Up Your Printer

Installing your printer software

Before you ca n print your documents, you n eed to install the pri nter software on your Macintosh. The disks that come with the Color StyleWriter 2500 contain the printer software and an Installer program.

The Installer program installs the new printing software you need, plus any fonts that come with the printer (see Appendix C for a list of available fonts). If you use Apple’s special QuickDraw GX software, it will also install new QuickDraw GX software for the Color StyleWriter 250 0.

Note: If you ever upgrade your system software (for example, from System 7.1 to System 7.5), you must reinstall the Color StyleWriter 2500 software.

Step-by-step installation instructions

These instr uctions tell you how to restart your computer with the extensions turned off (which prevents i ncompatible software from interfering with the installation) and how to use the Installer program.

Before you begin

Lock all the disks by turning each one over and sliding the

small, square plastic tab in the corner so you can see through the hole. (The disks may already be locked.)

1 Quit any programs you are running. 2While holding down the Shift key on the keyboard, choose Restart from the Special

menu. Don’t release the Shift key until you see the “Extensions off” message on your screen.

3After you see the Macintosh desktop, insert

disk drive.

4To start the Installer program, double-click its icon.

Color StyleWriter 2500 Disk 1

into a floppy

You may have to open the disk icon to see the Installer icon.

Chapter 1

5 In the Welcome dialog box that appears, click Continue.

6 In the Installer dialog box, click Install.

Make sure the disk

named here is the

one on which you want to install the

printer software.

(If not, click Switch

Disk until the correct

name appears.)

IMPORTANT

The Installer determines whether you have the correct system software, and enough memory and hard disk space to use this printer. If you don’t, the Installer displays a message telling you what you need. You won’t be able to install the printer software until you correct the system software or memory problem. If the message reports a problem, you ca n purchase new system software or memory from an Apple-authorized dealer, or make space available on your hard disk by throwing away files you don’t n eed.

When you’re ready to begin, click Install.

After a few moments, the Installer begins to install the printer software. A status box keeps you informed of progress during installation.

7When you see a message on your screen, follow the directions and insert the next disk.

The Installer ejects disks and asks you to insert others. Keep following the instructions on the screen until the installation is complete.

Setting Up Your Printer

8When you see a message reporting that installation was successful, click Restart.

The Installer restarts your computer. After you restart, you may notice on your desktop, a n ew icon that represents a printer. It’s called a desktop printer, and it looks like this. For information about desktop printers, see “Desktop Printing” in the sections “Printing a Document ” and “Monitoring and Controlling Background Printing” in Chapter 2.

Examples of desktop printer icons (a bold outline indicates the selected printer)

If this is your first printer, you won’t see a desktop printer icon yet.

9After the computer restarts, you must select the printer in the Chooser, as described in

the next major section, “Telling Your Computer to Use the Color StyleWriter 2500.”

Installation trouble sh o oting

If the Installer can’t complete the installation, it will issue a war ning message. Here are some ways to fix common problems:

m You may not have the cor rect hardware or system software for this printer.

If so, the I nstaller will tell you what you’re missing.

m You may have forgotten to turn off your software extensions as described in

the previous section.

m You may have some corrupted fonts on your hard disk. To solve this

problem, see “Installation Is Unsuccessful” in Chapter 5.

More information about the Installer program

In the procedure just described the Installer copies all the software you need to your hard disk. In rare circumstances you may want to copy only a subset of the software. In that case choose Custom Install from the pop-up menu in the Installer. When a list of choices appears, select the items you wish to install, then click the Install button. (Click the letter i to the right of any of the choices for information.)

Chapter 1

Telling your computer to use the Color S tyleWriter 2500

Before using your printer, you must select it in the Chooser.

1Select Chooser from the Apple (K) menu. 2 In the Chooser dialog box, click the appropriate items to select them.

On most Macintosh computers, the Chooser looks like this:

First, click this icon.

(If you don’t see the

icon, use the scroll

bar and arrows

to find it.)

If your computer is

connected to a

network, the Chooser

may look different,

but you can still follow

these steps.

3Close the Chooser by clicking the close box in its upper-left corner. 4Notice the new desktop printer icon for the Color StyleWriter 2500.

Then click one of these

items to indicate which port you connected the printer to:

) or the

[

the printer port ( modem port (

If no port is available and your computer is a PowerBook, see “Special Information for PowerBook Owners,” later in this chapter.

After you close the Chooser, a desktop printer icon for the Color StyleWriter 2500 appears on the desktop.

This icon cannot be moved off the desktop (unless you throw it away); however, you can place it anywhere on the desktop that you like.

Setting Up Your Printer

Special information for PowerBook owners

PowerBook computers that have internal modems may require special setups. What you do depends on whether the Powerbook has one or two serial ports on its back panel.

PowerBook computers with one serial port

Some PowerBook computers have a single serial port identified by a combination printer/modem icon ([/W). If an internal modem is installed on one of these PowerBook computers, the serial port may be in use even though it looks available. When you plug in the Color StyleWriter 2500, the PowerBook may not be able to communicate with the printer.

To m ake t he port available for printing, make sure the serial port setting is Normal or External. To check the setting, open the PowerBook, PowerBook Setup, or Express Modem control panel. (If you have another kind of inter nal modem, you may have a different control panel. The control panel and the setting you use depend on which PowerBook you have and which internal modem you have.) If you have a PowerBook Express Modem, it is best to leave the serial port setting as Normal or External unless the modem programs you use require another setting for compatibility reasons.

PowerBook computers with two serial ports

Even when a PowerBook has two serial ports, if it also has an internal modem, the modem port (W) may look available but actually be in use. If the printer port ([) is available, connect the Color StyleWriter 2500 to it. If the printer port is unavailable and you must use the modem port, make sure the modem serial port setting is Normal or External. To check the setting, op en the PowerBook, PowerBook Setup, or Express Modem control panel. (If you have another kind of internal modem, you may have a different control panel. The control panel and the setting you use depend on which modem and system software version you have.) If you have a PowerBook Express Modem, it is best to leave the serial port setting as Normal or External.

For more information, see the instructions that came with your PowerBook.

Chapter 1

Printing a document to make sure everything’s w o rking

The best way to see if your printer is set up correctly is to try printing some t hing. The following st eps describe how to print the Color SW 2500Troubleshooting file that was installed on your hard disk, but you can print any document you want.

1 Find the Color SW 2500-Troubleshooting file.

2 Open the file by double-clicking its icon.

3Choose the Page Setup command from the File menu.

4 Indicate what paper size you’re using.

First, use this pop-

up menu to indicate

the size of the paper

loaded in the printer.

Before you begin

Return to the Finder by quitting any programs you’re running.

Unless you moved it, you can find the file by double-clicking your hard disk icon.

A dialog box opens.

Then, click OK.

You don’t n eed to choose the Page Setup command every time you print—you only need to use it when you want to change the normal settings. Look at the dialog box on your screen to note what the normal settings are. For information about the options in this dialog box, see “Printing a Document” and “Creating Special Effects on the Color StyleWriter 2500” in Chapter 2.

Setting Up Your Printer

5Choose the Print command from the File menu. 6 In the dialog box that appears, click the Print button.

Click here.

After a few moments, the printer begins printing the page or pages. If there’s a problem, see Chapter 5 for suggestions. (The most common problem is faili ng to follow the instructions in “Telling Your Computer to Use the Color StyleWriter 2500,” earlier in this chapter.)

For information about all the choices you can make in the Print dialog box, see “Printing a Document” and “Creating Special Effects on the Color StyleWriter 2500” in Chapter 2.

7Choose Quit from the File menu to leave the Color SW 2500-Troubleshooting file.

Chapter 1

Checki ng the print nozzles

The Color StyleWriter 2500 prints by spraying ink onto the paper through tiny nozzles. Sometimes these small nozzles get clogged after sitting unused for a long time. To make sure all the nozzles are working, follow these steps:

1If necessary, turn off the printer.

The green power light should be off.

2Press and hold down the power button for about 5 seconds, until the yellow error light

goes out.

Press the power button.

When the yellow error light goes out, release the button.

3 Release the button and wait for the test page to print.

Setting Up Your Printer

4Examine the nozzle test pattern for broken or missing horizontal lines.

The nozzle test pattern appears near the bottom of the test page. Th e test pattern for the four-color ink cartridge looks like this:

What’s next?

A broken line means a nozzle on the print head needs to be cleaned.

Yellow Magenta Cyan

Black

A missing color means you need to replace an ink tank (or the black-only cartridge).

The test pattern for the optional black-only ink cartridge looks like this:

5If you see a broken line, one or more nozzles may be clogged. See the section “Cleaning

the Print Head” in Chapter 5.

Yo u’re now ready to start using your printer. m If you want to share the printer with others on your network, see “Sharing

Your Pri nter With Other Users” and “Printing on a Shared Color StyleWriter 2500” in Chapter 2. If you purchased the LocalTalk option for this printer, see “Connecting a Color StyleWriter 2500 to a LocalTalk or EtherTalk Network” in Chapter 2.

m If you have installed QuickDraw GX a nd turned it on, see Appendix E.

Chapter 1

Printing

This chapter explains how to use the Color StyleWriter 2500 for everyday tasks. Before you follow the instructions in this chapter, make sure the printer is set up and working, as described in Chapter 1.

Note: If you use QuickDraw GX, not all of the instructions in this chapter will apply to your software. See Appendix E for more information.

Planning doc u ments with the Color StyleWriter 2500 in mind

Many pri nter options affect how much can fit on a page. Before you sp end a lot of time laying out a document, set it up as you plan to print it:

1Select the printer you plan to use.

See “Switching Between Printers,” later in this chapter.

2With the document active on your computer screen, choose Page Setup from the File

menu and select the options you like.

The key areas that affect page layout are paper size, orientation, and scaling percentage. When you’ve finished setting your options, click the OK button to return to your document. You can now format it as you like. Since you’ve already set your printing options, the document will print as you see it on your screen.

Loading the sheet fe eder

The sheet feeder holds paper, envelopes, or other materials and feeds them automatically into the printer. To load the sheet feeder, follow these steps:

1 Remove any paper or other materials that you don’t want to use. 2Adjust the external paper selector, as shown in the next step.

It’s impor tant to adjust the selector before loading the new material into the sheet feeder.

3Load the paper or other materials.

IMPORTANT

Insert letterhead paper face up with the top of the page pointing downward.

Slide this guide so it just touches the edge of the paper. If the stack of paper bows out even slightly, the guide is too tight.

Don’t mix envelopes with paper in the feeder.

Extend this paper support. Make sure the paper extends above the support (and doesn’t slide down inside the printer).

Insert envelopes this way. (Make sure the flap is smoothed flat.)

Insert three-hole punched paper so that the holes line up along this side.

Make sure the paper lines up evenly at this side of the feeder.

Don’t stack paper above this line ( ). Before inserting the material,

move the paper selector lever to the envelope icon ( envelopes and to the paper icon (

) for everything else.

) for

Chapter 2

4 Open the printer’s front cover.

Wait while the carrier moves to the center position.

5Adjust the internal paper selector and extend the output tray.

The lever has three positions (two for paper, one for envelopes). In the paper («) positions, the lever lowers the ink cartridge, bringing it closer for thin materials; in the envelope (E) position, the lever raises the cartridge to leave room for thick materials. The far-left position is best for black-and-white text on 20-pound paper; the center position is best for color printing, for heavy black ink coverage, or for heavier paper.

Internal paper selector

For paper, start with the selector in the center position. For envelopes, move the selector to the right.

To open the output tray, pull here. (For legal-size paper, leave the tray closed.)

6Close the printer cover. 7 Before you print, make sure that you set the software options to indicate the size and

kind of material you’re using.

m In the Page Setup dialog box, indicate the size of the page. m In the Print dialog box, indicate the paper type.

Printing

Here are details about the kinds of materials you can use in your Color StyleWriter 2500 printer.

Print material Maximum Special instructions

Plain paper 100 sheets Premium coated paper 50 sheets

Premium Plus 50 sheets Coated Paper

Glossy paper 20 sheets

Transparencies 20

Back-print film 20 sheets

Envelopes 15 Labels 20 sheets

Use 16- to 24-pound paper.

Use only paper designed for this printer.

The whiter side should face you.

Use only paper designed for this printer.

The whiter side should face you.

Use only paper designed for this printer.

To prevent misfeeds, put one sheet of plain paper at the back of the stack.

The shinier side should face you.

Use only transparencies designed for this printer.

The shiny side should face you.

The edge where the paper and transparency are joined should point downward.

Use only film designed for this printer.

To prevent misfeeds, put one sheet of plain paper at the back of the stack.

The chalky side should face you.

Make sure the envelope flap is folded down flat.

To prevent misfeeds, put one sheet of plain paper at the back of the stack.

The labels should face you.

In the Print dialog box, specify Plain as the paper type.

The Color StyleWriter 2500 supports only the following sizes of materials: U.S. Letter , U.S. Legal, A4 Letter, Executive, #6 envelopes, a nd #10 envelopes. Don’t attempt to use other size materials, or printing errors may result.

For more information about the kinds of materials you can use with the Color StyleWriter 2500, see Chapter 3, “Tips on Paper, Quality, Speed, and Cost.”

Chapter 2

Notes about envelopes

See the instructions that came with the programs you use to see if they offer special, easy ways to format and print envelopes. If not, choose the envelope size you’re using in the Page Setup dialog box and format the envelope text as you like.

Printing a document

The next three sections explain the different ways you can print a document:

Quick instructions for printing standard documents.

To print documents that don’t require any special options, see this section. (The section describes what a “standard document” is.)

Detailed instructions for printing other documents.

To print documents that

require any of the nonstandard options, see this section.

Desktop printing.

To print documents without leaving the Finder, see this section. Desktop printing allows you to quickly send multiple documents to multiple printers.

Quick instructions for printing standard do cuments

Foll o w the instr uctions in this section to print a standard document:

m standard paper size (8.5" by 11" i n the United States) m plain paper m portrait page orientation (so when you look at the printed page, it is longer

than it is wide)

m no special effects and normal print quality Assuming you have already selected the printer in the Chooser as described

in Chapter 1, and that the printer is filled with standard paper, you need only follow these steps:

1While the document is in an active window, choose the Print command from the

File menu.

The Print dialog box op ens on your screen.

Printing

2Click the Print button.

If the printer is off, it automatically turns itself on and, after a few moments, the document star ts to print. If background printing is turned on, you can continue working while the document is printing. You can also monitor and control the documents that are waiting to print. (See “Printing While You Use Your Computer” and “Monitoring and Controlling Background Printing,” later in th is chapter.)

Detaile d instructions for printing other documents

If your document is not standard (as defined in the previous section), follow these steps:

1If you haven’t already selected the Color StyleWriter 2500 in the Chooser, do so now.

You already selected the Color StyleWriter 2500 in Chapter 1, and if it’s the only printer you ever use, you won’t n eed to do it again. If you do n eed to switch, see “Switching Between Printers,” later in this chapter.

2Load the paper, envelopes, or other materials into the printer, as described in “Loading

the Sheet Feeder,” earlier in this chapter.

Remember to adjust the external paper selector before filling the sheet feeder.

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3While the document is active on your screen, choose Page Setup from the File menu and

Look here to see the effects of the options

you choose.

make adjustments in the dialog box that opens.

If the default settings shown here are satisfactory, you can skip this step.

Set the options, then click OK.

Item in dialog box What you use it for

Page Size Indicate the size of paper in the sheet feeder. Layout Print 2 or 4 mini pages per sheet of paper. Borders Put a border around the mini pages. Scaling Enlarge or reduce the printed image. Type a number between 5 and

999 or choose a number from the pop-up menu.

Orientation Indicate whether the image on the page should be in portrait (normal)

or landscape (sideways) orientation.

Watermark Specify a background image to be printed on every page.

For more information about the layout, borders, scaling, and watermark features, see “Creating Special Effects on the Color StyleWriter 2500,” later in this cha p ter.

IMPORTANT

Make sure you correctly indicate the size of the paper, envelopes, or other material you have in the sheet feeder. If you change the page size in this dialog box, you might also want to look over your document to see if any of the page breaks have changed.

Printing

4Choose Print from the File menu and make adjustments in the dialog box that opens.

Set the options, then click Print.

Item in dialog box What you use it for

Copies Type how many copies of the document you want. Pages Indicate how many pages of the document to print. To print the whole

document, click All. To print a range of pages, type the beginning and end page numbers. As a shortcut, you can indicate the first page by leaving the “From” box blank or the last page by leaving the “To” box blank.

Print Quality Select which level of quality you want. Generally, the higher the quality, the

longer the document will take to print. The Draft option is available only when you use Plain or Coated paper.

Paper Type Indicate what type of material is loaded in the sheet feeder. For labels

and envelopes, choose Plain.

Image Indicate whether you want the document to print: in color, grays, or

black and white.

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Notification Choose how (if at all) to be notified when the document is finished printing.

For a visual alert, choose Message from the pop-up menu. For an audio alert, choose a sound.

Color Open another dialog box, in which you can adjust color options, as

explained in ”Adjusting Color Options,” later in this chapter.

Utilities Open another dialog box, in which you can set options to clean the

print head.

IMPORTANT

Make sure the Paper Type pop-up menu accurately indicates what

you installed in the sheet feeder.

5Click the Print button.

Desktop printing

Use one of the two methods described here to print documents without leaving the Finder. Desktop printing is particularly efficient when you have a number of documents you wa nt to print at once or when you have a document that you have already formatted.

m Drag the icons of the documents you want to print to the desktop icon of

the printer you want to use.

m Select the icons of the documents you want to print then choose the Print

command from the File menu. The documents will be printed on the default printer. (See “Switching Between Printers” later in this chapter.)

In either case the computer will show you the Print dialog box so you can choose printing options. Make your choices, then click the Print button.

If the printer is off, it automatically turns itself on, and after a few moments, the document star ts to print. If background printing is turned on, you can continue working while the document is printing. You can also monitor and control the documents that are waiting to print. (See “Printing While You Use Your Computer” and “Monitoring and Controlling Background Printing” later in this chapter.)

Printing

Adjusting colo r option s

To a djust the way colors are printed, follow these steps:

1Choose Print from the File menu. 2 In the dialog box that appears, click Color.

Some programs provide a checkbox you must click in order to print. See the Read Me file for information about printing in color with specific programs.

3Select your color options.

To turn on color

matching, click the

ColorSync box so

there’s an X in it.

Click Color.

The printer blends the four ink colors in either a repeating pattern of dots or a random scattering of dots. Many people prefer the look of the Scatter option. Choose the halftoning method you prefer.

The ColorSync color-matching system makes sure that colors look as consistent as possible no matter what device you use to view them—monitor or printer. In addition, ColorSync h elps give you the best possible colors whe n you export the image to another Macintosh computer with ColorSync installed or print it on another color printer.

For more information on ColorSync, see Appendix D. Note: The 13" monitor uses the default system profile. If you are using a

different monitor, you should open the ColorSync control panel and select the correct system profile for your monitor or PowerBook display.

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With ColorSync turned on and the Automatic matching method selected, the Macintosh chooses the best matching method for the contents of the document you are printing. If you are not satisfied with the results, you can choose the option you want from the Matching Method pop-up menu. Most of the time, however, the Automatic setting is best.

Automatic lets the Macintosh choose the best color-matching method for your document.

If you have obtained additional printer profiles from other software companies, you can use the Printer Profile pop-up menu to choose the one you wa nt. (The additional profiles should come with instructions telling you how to choose the appropriate one.)

If you don’t have additional printer profiles, leave this set to Automatic.

4When you’ve made your choices, click OK to return to the Print dialog box. 5Click Print. 6 To save the ColorSync settings with this document, choose Save from the File menu.

Color printing quirks

Here is some additional information about color printing. m Different programs may define colors in different ways. When you choose

a red in one program, you may not be able to find an exact match in another program. You can adjust the color in the second program until you’ re satisfied with the printed results. To see how different programs define color, consult the manuals that came with your programs.

m Color printing takes longer than black-and-white printing. The printer must

sort through more data and use more ink to complete the job, and this takes time.

Printing

Creating special effects on the Color StyleWriter 2500

You can create a number of special effects on the Color StyleWriter 2500 by selecting options in the Page Setup, Print, and Color Options dialog boxes.

Enlarging or reducing the printed image

You can enlarge or reduce the image on the Color StyleWriter 2500, much as you can on many photocopying machines. Reducing the printed image by a small amount is a popular way to fit a little extra onto each page.

1Choose Page Setup from the File menu. 2Enter a scaling percentage.

You can type a numb er from 5 to 999 or use the pop-up menu. Numbers smaller than 100 reduce the image; numbers greater than 10 0 enlarge it.

Note: Changing the scaling may also change the pagination of your document.

Printing a watermark on each page of your document

Traditionally a watermark is a translucent image impressed on a piece of paper that you can see only by holding the paper up to the light. The Color StyleWriter 2500 can’t do that, but it can put an image on each page of your document, creating the illusion of a watermark. The Color StyleWriter 2500 comes with a number of watermarks already installed, and you can create more, as described in the next section.

To print a document with a watermark in the background, follow these steps:

1With your document on the screen, choose Page Setup from the File menu. 2 In the Page Setup dialog box, click the Watermark button.

Another dialog box opens.

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3Choose the watermark you want from the pop-up menu.

4Adjust the Density and Scaling.

Look here to see the effects of the scaling

option you choose.

5Click OK to return to the Page Setup dialog box.

Move this slider to adjust how dark the watermark should print.

Use this pop-up menu to position the watermark.

When the Density slider is all the way to the right, the water mark will print as dark as it is in the original water mark file.

Note the different effects of the scaling options:

Centered

scales the image the same amount in both the horizontal and the

vertical di rections, then centers it on the page.

Align Top Left

places the image at the upper-left corner of the page without

scaling the image at all.

Stretch to Fit

scales the image so it fills the page, even if the horizontal and vertical directions have to be scaled by different amounts. This may distort the image.

The settings you choose are remembered by this document but do not affect other documents.

Printing

Creating your own watermarks

You can use any program that ca n save PICT or PICT2 format files to create your own watermarks. For example, you can create a watermark with your company’s logo on it.

1 Create the file with a drawing program or any program that can save PICT or PICT2 files.

Here are some tips for maki ng effective watermarks: m Make the watermark with saturated colors. Wh en you print a document,

you can use the Density control to make the watermark lighter.

m As you draw the image, keep in mind how the watermark scaling options

affect the placement of the image when it is printed.

Watermark file Printed with

Align Top Left option

Printed with Centered option

Printed with Stretch to Fit option

m The printing software deter mines the placement of the watermark based on

where it calculates the upper-left and lower-right corners of the image are. If you want to have more control over the placement, you can use your drawing program to place a dot above and to the left of the image in the watermark file to define a new upper-left corner. If you don’t want the dot to be visible in your printed document, make the dot white.

Dot

Watermark file

Printed with Align Top Left option

Printed with Centered option

Printed with Stretch to Fit option

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2Save the PICT file inside the Printing Prefs folder.

1With your document on the screen, choose the Page Setup command from the File

2Choose how many pages you want to appear on each sheet of paper from the Layout

Look here to see the

effects of the option

you choose.

To find the Printing Prefs folder, open the System Folder on your hard disk, then open the Preferences folder. Th e name you save your file as will be the name that appears in the Watermark dialog box.

Note: If you send the watermark to someone, they also need any fonts that it uses.

Printing 2 or 4 mini pages on each sheet of paper

One of the most popular reasons to print mini pages is to save paper when printing long drafts or to make a compact printout of a reference document, such as an address book.

menu.

pop-up menu.

3If you’d like a border around each mini page, click to put an X in the Borders checkbox.

Printing

Selecting a halftoning method

Halftoning is a process in which colors are blended by using an arrangement of different-colored dots. The Color StyleWriter 2500 blends colors by using either a rep eating patter n or a ra ndom scattering of dots. The random method generally produces a smoother appearance, though it takes longer to print. The default choice is random scattering.

To change the halftoning method, follow these steps:

1When you are ready to print, choose Print from the File menu.

The Print dialog box op ens.

2Click the Color button to open another dialog box. 3Click Pattern or Scatter. 4To return to the Print dialog box, click OK.

Switching between printers

If you have more than one printer available, you must select which printer you want to use. T he printer you select is called the default printer.

A bold outline around a desktop printer icon indicates that it is the default printer, where all your documents will print until you indicate otherwise.

A plain outline around a desktop printer icon indicates that it is not the default printer.

To change the default printer, use one of these three methods, as described in the next sections.

m Drag the document you want to print to a desktop printer icon. m Select the printer by using its desktop printer icon. m Select the printer by using the Chooser.

Note: Switching between printers may change how much information you can fit on a page. It’s best to choose a printer before you spend much time paginating the document.

Chapter 2

Drag the document you want to print to a desktop printer icon

You can switch to a new default printer by dragging the icon of any document you wa nt to print to the icon of the printer you want to use. (See “Desktop Printing” in the section “Printing a Document” earlier in this chapter.)

Select the printer by using its desktop printer icon

If you already have a desktop printer icon for the printer you want to use, follow these steps to select a new default printer without immediately pri nting anything on it:

1Click the icon of the desktop printer you want to use.

A Printing menu appears on the menu bar at the top of the screen.

2Choose the Set Default Printer command from the Printing menu.

Until you choose another printer, the Print command will send your documents to this printer.

Select the printer by using t he Chooser

If you don’t have a desktop printer icon for the printer you want to use, you must select the printer by using the Chooser. The Chooser will then create a desktop icon for the printer that you select and make it the default printer.

1Select the Chooser from the Apple ( 2Select the printer that you want by clicking its icon. 3Close the Chooser by clicking the close box in its upper-left corner.

) menu.

When you close the Chooser, it creates a desktop printer icon for the pri nter you selected.

Printing

Creating, throwing away, and manipulating de sktop printer icons

To create a desktop printer, select the printer in the Chooser. After you close the Chooser, the icon will appear on your desktop. See “Select the Printer by Using the Chooser,” in the section “Switching Between Printers,” earlier in this cha p ter.

You can also do the following with desktop printer icons:

Throw away the icon.

Drag the icon to the Trash. You can’t throw away a desktop printer icon while the printer is printing a document. (You can create another desktop printer icon for that printer whenever you like.)

Note: You must always have at least one printer icon on your desktop. If you throw away the last icon, it will immediately be created again.

Rename the icon.

Rename the icon as you would any other Finder icon. Click the n a me to highlight it, then type the new name. This changes the name of the icon, not the name of the printer.

Move the icon.

You can drag the icon anywhere you like on the desktop.

However, you cannot move it off the desktop.

Create an alias for the icon.

You can create an alias for a desktop printer as you would for any Finder icon by selecting the icon and choosing the Make Alias command from the File menu. You can move the alias anywhere on or off the desktop.

Determining the status of a printer by looking at its icon

You can tell the status of a printer by looking at its desktop icon:

Plain icon indicates a printer that is not currently chosen for printing.

Stopped icon indicates you have stopped the print queue.

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Default icon indicates the printer you have currently chosen to print on.

Printing icon indicates a document is printing on this printer.

Error icon indicates there is an error on this printer. Double-click the icon to see a message.

Disabled icon indicates this desktop printer is not available. See Chapter 5.

Printing while you use your computer

You can continue to work on your computer while printing on the Color StyleWriter 2500. The feature that gives you this ability is called background printing and is automatically turned on when you install the Color StyleWriter 2500 software. (If you use QuickDraw GX, background printing is always turned on.)

To tur n background printing on or off, follow these steps:

1Select Chooser from the Apple (K) menu.

The Chooser opens.

2Click the Color SW 2400 icon in the Chooser.

Click this icon.

3Click to turn background printing on or off.

4Click the close box in the upper-left corner of the Chooser.

If you don’t see the icon, click this arrow until it appears.

Click On or Off.

Once background printing is turned on, it is in effect whenever you print, until you turn it off. When you click Print in the Print dialog box, a message appears for a moment to tell you the document is being prepared. Once the message disappears, you can continue other work. Your computer may pause occasionally while it pro cesses the document for printing. See “Monitoring and Controlling Background Printing,” next, for more i nformation.

Printing

Monitoring and controlling bac kground printing

If you are using background pri nting, you can use the desktop printer features to monitor and control your print requests. To learn how to turn background printing on and off, see “Printing While You Use Your Computer,” earlier in this cha p ter.

To monitor or control a print request, follow these steps:

1Double-click the desktop printer icon you’re interested in.

A window opens listing the documents that are printing or waiting to print:

Column titles (click to sort) The document that’s

currently printing Documents waiting to print

Chapter 2

About print requests to shared printers: If you use ColorShare to print a document on a printer that is not directly connected to your computer, your print request will be visible in this window for only a few moments. Then the print request moves to the desktop printer on the computer that is directly connected to the printer.

2 Decide what you’d like to do.

To delete a print request,

select its title or icon (by clicking it), then click the Remove button. (You can select more than one item at a time by holding down the Shift key while clicking.) You can also drag the icon for the print request to the Trash. Note that these methods delete only the print request, not the document itself.

To put a print request on hold,

select its title or icon (by clicking it), then click the Hold button. The print request will stay on hold until you select its title again and click the Resume button. You can also put the print request that’s currently printing on hold by dragging it to the list of documents waiting to print.

To indicate that a print request is urgent,

select its title or icon (by clicking it), then choose Set Print Time from the Printing menu. In the dialog box that opens, click Urgent. This moves the print request to the top of your list.

To indicate that a print request should not print until a future time,

select its title or icon (by clicking it), then choose Set Print Time from the Printing menu. In the dialog box that opens, click At Time, then set the time you want.

To sort the list of items waiting to print,

click the title of the column you want to sort by. For example, to sort by the name of the document, click Document Name. (You can also sort by choosing the commands in the View menu.) The column title you sorted by is underlined. Sorting the items does not change the order in which they will print. To see and change that order, sort by Print Time.

To change the order of the items waiting to print,

click the words Print Time, and

then change the items’ place in the list by dragging their titles.

To temporarily stop all your items from printing on this printer,

choose Stop Print Queue from the Printing menu. To resume using the printer, choose Start Print Queue from the Printing menu. If you’re using a PowerBook, this can be a good way to save print requests while you’re on the road until you get back to your printer.

Shortcut: The commands to start and stop the print queue are available without opening the window for the printer, if the printer’s icon is selected on the desktop.

To move a print request from one printer to another printer

of the same type, drag the icon for the print request to the icon of the printer where you wa nt to move it. If you’re not sure whether the two printers are of the same type, try movi ng the print request anyway—the printer software won’t let you move a print request to an incompatible printer.

Printing

Sharing your printer wit h other users

If your computer is connected to other computers over an AppleTalk network, you can allow others on the network to print on your Color StyleWriter 2500. The technology that lets you do this is called ColorShare.

Note: Before you can share the printer, other users must install the Color StyleWriter 2500 printer software. In addition, everyon e who shares the printer must first open the Chooser and select the Color SW 2500 icon.

Note the following points about ColorShare: m Even t hough you are sharing the printer over a network, the printer must

still be connected directly to a single computer with the provided cable, as described in “Connecting the Printer to Your Macintosh” in Chapter 1.

m For others to be able to use the shared Color StyleWriter 2500 pri nter, your

Macintosh must be turned on.

m When other users print on a printer connected to your Macintosh, you may

notice that your computer pauses occasionally while you work. Because the printer is attached to your Macintosh, you can see what’s being printed by opening the desktop printer icons, as described in “Monitoring and Controlling Background Printing,” earlier in this chapter.

m These instr uctions work only if you do not use QuickDraw GX software,

and only others who do not have QuickDraw GX ca n share the printer. (QuickDraw GX users can share a printer only with other QuickDraw GX users. They share the printer by clicking its icon, and then choosing Sharing from the File menu.)

Chapter 2

1Select Chooser from the Apple (K) menu. 2 In the Chooser dialog box, do the following:

First, click this icon.

(If you don’t see the

icon, use the scroll

bar and arrows to

find it.)

3 In the Setup dialog box, make the changes you want.

To share your printer,

click to place an X in

this box.

Type a name for

your printer here.

(To avoid

confusion, give it

a unique name.)

To share the printer with other non–QuickDraw GX users, follow these steps:

Then click Setup.

To make your printer available only to people you choose, type a password here.

To use your printer, others must type the password exactly as you have, so remember how you typed the word, including where you used uppercase and lowercase letters or spaces before or after the word.

The name you give the printer is the name others will use to select the printer in the Chooser.

Printing

4To keep a record of what’s printed on your printer, click the “Keep Log of Printer Usage”

checkbox to put an X in it.

You can open a nd print the log with SimpleText, TeachText, or another wordprocessing program. To find the log file, open your System Folder; then open the Preferences folder and the Printing Prefs folder. The file is called Color StyleWriter 2500 Log.

Note: You can keep a log even if your printer is not shared.

5Click OK to close the Setup dialog box.

Sharing works only if background printing is turned on. If it is not turned on, ColorShare turns it on.

6Close the Chooser by clicking the close box in its upper-left corner.

If the Color StyleWriter 2500 software has been installed on their Macintosh computers, other users connected to the network can now use your Color StyleWriter 2500, as described in the next section.

Chapter 2

Printing on a shared Color StyleWriter 2500

After you turn on ColorShare (as described in the previous section), others on your network can share your printer.

1Select Chooser from the Apple (K) menu.

2Make the following selections in the Chooser:

First, click this icon.

(If necessary, use the

scroll bar and arrows

to find the icon.)

Second, if the

network has zones,

click the one

containing the printer

you want to use.

IMPORTANT

People on the network who want to print on your shared printer must install the Color StyleWriter 2500 software on their computers as described in Chapter 1. After the new software is installed, n etwork users must follow these steps:

The Chooser opens.

Third, click the name of the printer you want to use. If the printer requires a password, a dialog box appears asking you to type it.

3Close the Chooser by clicking the close box in its upper-left corner.

After you close the Chooser, a desktop printer icon for the Color StyleWriter 2500 appears.

Anyone who completes these steps can print on the shared printer. When you print a document to a shared StyleWriter, your computer transfers

the request to the computer directly connected to the printer. As soon as the transfer is complete, your computer thinks the document has finished printing. You can continue monitoring the print request on the computer that is di rectly connected to the printer.

Printing

Connecting a Color StyleWriter 2500 to a LocalTalk or EtherTalk network

If you have the optional Color StyleWriter LocalTalk Module or EtherTal k Adapter, you can connect a Color StyleWriter 2500 printer directly to a LocalTalk or EtherTalk n etwork. (Make sure you use the model that works with the Color StyleWriter 2500.)

To attach the LocalTalk Module or EtherTalk Adapter and connect your Color StyleWriter 2500 to the network, follow the instructions that come with the module. Once the printer is on the network, its name appears in the Chooser just like the names of other network printers.

If you want to change the name, click Rename. In the dialog box that appears, type a new name for the Color StyleWriter 2500 printer. (Note: Anyone on the network can change the name.)

Type a new name, then click Rename (or press Return).

Chapter 2

Tips on Paper, Quality, Speed, and Cost

This chapter explains how to use different materials and printing options to meet your needs.

Choosing print materials

Here are some tips on when and how to use different print materials.

Plain paper

Use plain paper for everyday pri nting. m Print quality may vary dep ending on the manufacturer of the paper.

If you’re not happy with one kind of paper, try a different brand. For consistent results, use one of the special papers designed for the Color StyleWriter 2500 printer.

m You can use any plain paper, including plain copier paper. Paper weight

can ra nge from 16 to 24 pounds, though 20-pound paper is recommended.

m Don’t use erasable typing paper, damaged or wrinkled paper, stapled paper,

or multipart forms (“carbonless carbons”).

m Plain paper almost always has one side that is better for printing than the

other. See the package label to determine which side is better, and load that side so that it faces you.

Premium coated paper

Use premium coated paper for exceptional print quality—for example, for a final draft, a colorful notice, or the master copy of a presentation. Colors appear richer and more vibrant on such paper.

m Use only coated paper designed for use with the Color StyleWriter 2500. m One side of the paper is a little whiter than the other and is better for

printing. See the package label on the coated paper to determine which side is better, and load that side so that it faces you.

Premium Plus Coate d Pape r

Use Premium Plus Coated Paper for exceptional image quality—for example, when printing a photographic picture. I mages look smoother on such paper.

m Use only Apple’s Premium Plus Coated Paper design ed for use with the

Color StyleWriter 2500 printer mechanism and the printer’s in ks.

m One side of the paper is a little whiter than the other and is better for

printing. See the package label on the coated paper to determine which side is better, and load that side so that it faces you.

Glossy paper

Use glossy paper for the highest print quality you ca n get on opaque paper— for example, for color proofs.

m Use only glossy pap er designed for use with the Color StyleWriter 2500. m When loading a stack of glossy paper into the sheet feeder, put a single

sheet of plain paper at the back of the stack to prevent misfeeding.

Chapter 3

Back-print film

Use back-print film for the highest print quality of all—for example, for digitized photographs or important client presentations. Back-print film has a shiny surface a nd works exceptionally well when displayed by backlighting.

m Use only back-print film designed for use with the Color StyleWriter 2500. m Load back-print film so that the chalky side faces you. m When loading a stack of back-print film into the sheet feeder, put a single

sheet of plain paper at the back of the stack to prevent misfeeding.

m In the Print dialog box, be sure to select Back Print as the paper type. m The printer automatically reverses the image and prints it on the film’s

chalky side so that the image looks correct when viewed from the shiny side.

Transparencies

Use transparencies when you want to present your document on an overhead projector.

m Use only transparencies designed for use with the Color StyleWriter 2500.

These special transparencies have a sheet of paper attached to them; leave the paper attached until after printing.

m Load the transparencies so that the shiny side faces you and the edge

where the paper and the transparencies are attached points downward.

Tips on Paper, Quality, Speed, and Cost

Quality

Select Best quality.

Best quality takes

longer to print, but

you get better

quality—even on plain

paper.

To turn on color

matching and get the

best-quality color

printing, click to

put an X in the

ColorSync check box.

For highest-quality printing, choose Best quality and print on coated or glossy paper, back-print film, or transparencies.

Also use t he following selections in the Color Options dialog box. (To display the dialog box, click the Color button in the Print dialog box.)

Many people prefer the look of the Scatter halftoning method.

For more information on color matching, see “Adjusting Color Options” in Chapter 2.

Chapter 3

Speed

Select Normal or

Draft. Draft is faster

than Normal.

Cost

For faster printing, change the Print Quality setting in the Print dialog box. (To display the dialog box, choose Print from the File menu.)

Color printing takes longer than black-only printing. The optional high-performance black ink cartridge is designed for efficient,

high-speed, black and grayscale printing.

To reduce the amount of ink you use, select Draft quality in the Print dialog box whenever possible.

Leave the printer’s cover shut. (Every time you open and shut the cover, the printer uses ink as it cleans the print head.)

Don’t un plug the printer unnecessarily or connect it to a power strip that you turn off occasionally. Wh en reconnect the power, it uses ink as it cleans the print head.

Switching cartridges between th e color cartridge and an optional highperfor ma nce black cartridge uses extra ink. Don’t switch cartridges unnecessarily. If you plan to print many pages in black or grayscale (for a cumulative total of 20 or more pages), use the optional high-performance black cartridge.

Tips on Paper, Quality, Speed, and Cost

Maintaining Your Printer

It doesn’t take much effort to keep your Color StyleWriter 2500 printer in good working condition. You simply have to replace the ink ta nks when they run out of ink a nd clean the printer or pri nt h ead if you notice a problem. (And occasionally, you should replace a worn-out ink cartridge.)

For other service, see the information about service and support that comes with your Color StyleWriter 2500.

IMPORTANT

Chapter 1.

Foll o w all the safety instructions given at the beginning of

Replacing ink tanks in the four-color ink cartr id ge

The four-color ink cartridge contains two separate ink tanks, one for black ink and one for cyan, magenta, and yellow inks. This means that when you run out of black ink, you don’t have to replace both tanks. (Most people use more black ink than any other color.)

WARNING

and 2400. The wrong ink can damage the print head and the printer, and such damage is not covered under the warranty.

Use only ink design ed for use with the Color StyleWriter 2500

When to chan ge ink tanks

Look carefully at your pri nted documents to see if a color is missing or faded. Sometimes it’s obvious—such as when you run out of black ink. At other times you may notice that the colors seem wrong—such as when you’re printing a nature scene and you run out of yellow.

The best way to verify that ink is runni ng low is to print the test page. (For details, see “Checking the Print Nozzles” in Chapter 1.)

How to change ink tanks

1Turn on the printer. 2 Open the printer’s front cover.

Wait while the carrier moves to the center position.

3 Remove and discard the old ink tank.

Chapter 4

IMPORTANT

You can use the same ink tanks and ink cartridges in both the

Color StyleWriter 2500 and Color StyleWriter 240 0.

4 Remove the new ink tank from its packaging. 5 Remove the plastic cap from the bottom of the ink tank.

Don’t let anything touch the openings. The ink may cause stains, and any contaminants may diminish the print quality.

6Slide the tank into the cartridge, and push it down so it snaps into place.

IMPORTANT

Make sure you put the color ink tank on the left and the black ink tank on the right.

7Close the printer cover.

Maintaining Your Printer

Replacing t he ink cartridge

The ink cartridge contains the print head, the device that takes the ink and sprays it on the paper. Th e Color StyleWriter 2500 printer comes with a fourcolor cartridge with replaceable ink tanks. You can also purchase an optional high-performance, black-only cartridge. The black-only cartridge has enough ink to print about 900 pages at 5% coverage—when ink covers 5% of the page. (A typical double-spaced page has about 5% coverage.) T h e four-color cartridge lasts about twice as long, because you can replace its ink tanks.

When to re place the four-color cartridge

Age is the primary factor in determining when a four-color cartridge wears out. If you’ve done a lot of printing with your cartridge and notice a gradual deterioration in print quality, it may be time to install a new four-color ink cartridge . Before you do, try printing the test page in case a clogged nozzle is the problem. (See “Checking the Print Nozzles” in Chapter 1.)

Note: A n ew four-color ink cartridge comes with fresh ink tanks already installed.

When to re place the optional black-only ink cartridge

Knowing when to replace the black-only cartridge is fairly simple. When it runs out of ink, it stops printing.

Note: If you see other problems with black-only pri nt quality, such as unwa nted white lin es in a document, try printing the test page. (See “Checking the Print Nozzles” in Chapter 1.)

How to find ink cartridges

You should be able to find cartridges, ink tanks, and other supplies for your Color StyleWriter 2500 printer at any Apple-authorized dealer.

Chapter 4

How to replace th e ink cartridge

IMPORTANT

Before replacing the cartridge, try printing the test page. (See “Checking the Print Nozzles” in Chapter 1.)

1 Turn on the printer. 2 Open the printer’s cover.

Wait while the carrier moves to the center position.

3 Raise the bright blue lever on the carrier and remove the cartridge.

Dispose of the cartridge.

IMPORTANT

Be careful not to touch the print head, or you may temporarily stain your fingers with ink.

Carrier

4 Remove the cover from the plastic tub that contains the new cartridge. 5Grasp the ink cartridge by its sides and remove it from the plastic tub.

You may safely touch the black plastic, but b e careful not to touch any other part.

Maintaining Your Printer

6 Remove the bright orange cap from the cartridge’s print head.

After you snap it off, dispose of the cap.

7Peel the orange tape off the print head.

Chapter 4

8Slide the cartridge into its place in the printer.

9 Lower the bright blue lever on the carrier to secure the cartridge in place.

10 Close the printer cover.

Now you can open any document you want and print it as usual.

Maintaining Your Printer

Storing the ink cartridge you aren’t using

The Color StyleWriter 2500 comes with a four-color cartridge. In addition, you can purchase the optional high-performance black cartridge. While they are sealed in their original packaging, the ink cartridges are protected. If you open both packages and switch ink cartridges for printing different documents, be sure to store the one you’re not using in the storage case supplied with your Color StyleWriter 2500. The storage case keeps the print head from drying out and prevents accidents with ink stains.

Be careful not to touch this area on the ink cartridge, or you may stain your fingers with ink.

Chapter 4

Once you’ve removed both cartridges from their original packages, always keep one inside the printer and the other in the storage case.

IMPORTANT

If you have only one ink cartridge, leave it inside the printer.

Cleaning the outside of the printer

Before you clean the printer, turn it off and unplug the power cord. Then wipe the outside of the printer with a clean, soft cloth dampened with water. If necessary, you can use a mild soap or detergent. Be careful not to get any liquid in the power cord receptacle.

WARNING

Don’t use ammonia-based or alcohol-based cleaners on or

around the printer—they may react with the plastic.

Cleaning the inside of the print er

Occasionally you may need to wipe off paper dust or drops of ink inside the printer. Turn the printer off and unplug it. Then open the printer and carefully clean the rollers and platen with a soft, dry cloth.

If necessary, you can clean the rollers and platen with a soft, dry cloth.

WARNING

Don’t use any liquid cleaners inside the printer.

Maintaining Your Printer

Troubleshooting

This chapter provides solutions to some problems that you may encounter while using your Color StyleWriter 2500 printer.

As long as you follow the maintenance instructions in Chapter 4, you’re not likely to have any problems with your pri nter. The most common source of trouble is faulty software installation. To avoid these problems, follow the software i nstallation instructions in Chapter 1.

WARNING

printer and nothing presented in this chapter solves it, consult the service and support information that came with the printer for instructions on how to contact an Apple-authorized service provider or Apple for assistance. If you attempt to repair the Color StyleWriter 2500 yourself, any damage you may cause to the printer will not be covered by the limited warranty on your printer. Contact an Apple-authorized dealer or service provider for additional information about this or any other warranty question.

If you have a problem with your Color StyleWriter 2500

Safety precautions

To prevent damage to the Color StyleWriter 2500 printer and har m to yourself and other users, follow these safety tips.

m Don’t touch anything inside the printer except as described in the

instructions in this manual. Otherwise, you may damage delicate mechanical parts.

m Don’t shake i nk tanks or hold them with the ink openi ng pointing down.

Ink can leak out and cause stains.

m Don’t touch the ink opening on an ink tank. m Don’t oil the inside of the printer. m Don’t attempt to disassemble the printer. m Before you unplug the printer, make sure it is turned off. (T he green power

light should be off.) Turning the power off ensures that the carrier has returned securely to its home position and the cartridge has been capped.

The Chooser do esn’t show the Color SW 2500 icon

If you open the Chooser and don’t see the Color SW 2500 icon, you probably need to install the appropriate printer software. For instructions, see “Installing Your Printer Software” in Chapter 1.

Installation is unsuccessful

If a message tells you that installation was not successful—or if you have to repeatedly swap between the same two disks—check to make sure you restarted your computer with all your software extensions off as explained in Chapter 1. If that doesn’t work, try removing corrupted fonts or performing a custom installation, as described in the next two sections.

Chapter 5

Removing items from your Fonts folde r to solve installation problems

Items in your current Fonts folder can interfere with successful installation of the printer software. To correct the problem, follow these steps:

1 Quit all programs you are currently running. 2 Open the Fonts folder (inside the System Folder) on your Macintosh. 3 Drag the following files out of the Fonts folder. (Look for files with exactly these names.)

m Avant Garde m Bookman m Delphian m Garamond Narrow m Helvetica Black and Helvetica Compressed m Luba lin Graph m Lucida Bright m Machine m N Helvetica Narrow m Nadianne m New Century Schlbk m Old E ngl ish Text m Onyx m Oxford m Swing m Zapf Chancery m Zapf Dingbats m Zeal

You can put the fonts temporarily into a new folder and drag the folder to your desktop. T h en, after you install the Color StyleWriter 2500 software (including these fonts), you can drag the temporary folder to the Trash.

4 Repeat the software installation procedure in Chapter 1.

For more details about fonts, see Appendix B.

Troubleshooting

Using the Custom Installer to solve installation problems

For another way to work around problems with corrupted fonts, you can install the printer software without i nstalling the fonts that come with the printer. (The disadvantage is that you won’t be able to use these fonts if you don’t already have them.)

1 Insert

2To start the Installer program, double-click its icon. 3 In the Welcome dialog box that appears, click Continue. 4 In the Installer dialog box, choose Custom Install.

Choose

Custom Install

from this

pop-up menu.

Color StyleWriter 2500 Disk 1

If necessary, open the disk icon.

into a floppy disk drive.

Chapter 5

5 In the Custom Install dialog box, click the QuickDraw Printer Software checkbox.

First, click this

checkbox. (An X

appears to show it’s

selected.)

Second, make sure

the disk named here

is the one on which

you want to install the

printer software.

(If not, click Switch

Disk until the correct

name appears.)

6When you see a message on your screen, follow the directions and insert the next disk.

7When you see a message reporting that installation was successful, click Restart.

Finally, when you’re

ready to begin, click Install.

The Installer ejects disks and asks you to insert others. Keep following the instructions on the screen until the installation is complete.

The Installer restarts your Macintosh.

The computer crashes while attempting to print

When a computer suddenly stops working—either a message on the screen tells you a system error has occurred, or the mouse and keyboard act as if they’re disconnected—the computer has crashed.

If your computer often crashes after you tell it to print a document, your printing software may have b ecome corr upted. Reinstall the printer software by following the instructions in “Installing Your Pri nter Software” and “Telling Your Computer to Use the Color StyleWriter 2500” in Chapter 1.

Troubleshooting

The computer doesn’t recognize the Color StyleWriter 2500

If you have selected the Color StyleWriter 2500 in the Chooser but nothing prints, or you get a message that no Color StyleWriter 2500 is connected, one of the conditions in the list that follows may be the cause.

Note: Before you try to solve the problem, open the Color StyleWriter 2500 desktop printer icon to see if there are any error messages and to check how many print requests are waiting. If you repeatedly tried to print a document, there may be multiple copies waiting to print. You can delete anything you don’t want by selecting its title, a nd then clicking the Remove button. See “Monitoring and Controlling Background Printing” in Chapter 2.

m A plug may b e loose. To make sure that all cables are securely connected,

turn off the computer and the printer, then unplug each end of each cable you wa nt to test and plug it back in. For connection instructions, see Chapter 1.

m You may have i ndicated the wrong port in the Chooser. Open the Chooser

and change the port selection. (Look at the back of the computer to see whe t her you plugged the printer into the computer’s printer port [[] or modem port [W].)

m If you are trying to use a shared printer connected to another computer and

the printer name isn’t listed in the Chooser, make sure that the other Macintosh is turn ed on and connected to the network. Also make sure that the printer is set up to be shared. Then try again to select the printer in the Chooser. (Note: QuickDraw GX users can share a printer only with other QuickDraw GX users and non–QuickDraw GX users can share only with other non–QuickDraw GX users.) See the instructions in “Sharing Your Printer With Other Users” in Chapter 2.

m You may be using the wrong printer software. Make sure you installed the

software as described in Chapter 1 and that you have selected the printer as described in “Telling Your Computer to Use the Color StyleWriter 2500,” also in Chapter 1.

m If you’re using a PowerBook computer with an internal modem, change the

serial port setting to Normal or External. For details, see “Sp ecial Information for PowerBook Owners” i n the section “Telling Your Computer to Use the Color StyleWriter 2500” in Chapter 1.

Chapter 5

m If your computer is not connected to a network, turn off AppleTalk in

the Chooser.

m The printer may need to be reset. Turn the printer off, count to five, then

turn it back on.

If you still ca n’t resolve the problem, the printer may not be working properly. See the information about service and support that came with your printer.

Desktop printer icon problems

A desktop printer icon appears again as soon as I drag it to the Trash.

You must always have at least one desktop printer icon. If you drag your last desktop printer icon to the Trash, the computer instantly creates another one just like it.

If you don’t want to use desktop printers at all and you have System 7.5 or later, you can use the Extensions Manager control panel to turn off Desktop PrintMonitor, Desktop Printer Extension, and Desktop Printer Spooler. Or you can use the Installer’s Custom Remove feature to remove the desktop printing software, as described in Appendix F.

An X appears over the desktop printer icon.

When a desktop printer is not working, its icon appears with an X over it. m You may have started the computer with a different startup disk or

temporarily turned off all the software extensions. When you restart the computer as usual, the icon will return to normal.

m You may have removed the desktop printing software that created the

printer icon. If you meant to do so, you ca n drag the icon to the Trash. If not, you can reinstall the software as explained in Chapter 1.

A Power Bo o k has trouble printing to the Color StyleWriter 2500

Some PowerBook computers have special requirements for printing. See “Special Information for PowerBook Owners” in the section “Telling Your Computer to Use the Color StyleWriter 2500” in Chapter 1.

Troubleshooting

The lights indicate a problem

Error light (‘)

Power button (I)

Power light

Sometimes the lights on the printer signal a problem.

Both lights are off.

To conser ve energy, the printer turns itself off if it’s left idle for some time (usually about 5 minutes). If you suspect a problem, press the power button. If the lights remain off, check to make sure the power cord is plugged in properly and the outlet has power. If you can’t turn the printer lights on, see the information about service and support that comes with the printer.

Chapter 5

The error light glows steadily.

Either the printer is out of paper or the paper has misfed. Check your computer screen for messages. See Chapter 2 for instructions on loading the sheet feeder, or “Paper Is Jammed” and “Paper or Envelopes Feed Improperly” later in this chapter.

The error light blinks.

The ink cartridge may not be seated properly. O pen the printer’s cover. Make sure the cartridge is inserted properly, and that the bright blue lever is firmly lowered to secure the cartridge in place. For instructions, see “Installing the Ink Cartridge” in Chapter 1.

The printer seems slow

See the suggestions under “Speed” in Chapter 3. If you have a Macintosh IIfx, Macintosh Quadra 900, or Quadra 950

computer, check the Serial Switch control panel. Make sure it is set to Compatible.

Note: The printer automatically takes a few moments to clean the print head when it is plugged back in or after more than three days of inactivity.

Paper is jammed

Occasionally a piece of paper may get stuck inside the printer duri ng the printing process. To clear a paper jam, follow these steps:

1If necessary, open the printer to see where the jam is. 2Gently pull the paper free.

Troubleshooting

More than one piece of paper passes through the printer at a time

Foll o w thes e steps:

1 Remove all the paper from the sheet feeder. 2Turn off the printer. 3Turn the printer back on. 4Put the paper back in.

Paper or envelopes feed improperl y

If paper tears, gets skewed, or comes through the pri nter crumpled, it may not be entering the printer properly. Try the following:

Make sure you have loaded the paper correctly, paying special attention to both paper selectors.

For instructions on loading paper, see “Loading the Sheet Feeder” in Chapter 2.

Do not overload the sheet feeder.

The feeder holds up to 15 envelopes or up to 100 sheets of 20-pound paper. If you use heavier paper, fewer sheets will fit in the feeder.

Chapter 5

Do not force paper into the sheet feeder.

Try to remove any torn or damaged pieces of paper from the printer.

See “Paper Is Jammed,” earlier in this chapter.

Take the paper out of the sheet feeder and check it.

Make sure none of the sheets is curled, bent, or dog-eared. Make sure the edges of the stack line up evenly. Make sure the left paper guide isn’t too snug or too loose. The stack should

lie flat (not bowed). Make sure the paper doesn’t slide down into the printer. Load either envelopes or paper (not both) into the sheet feeder. Make sure you have inserted envelopes correctly. The flaps should lie flat

against the envelope, the edges should be smoothed flat, and no air should be trapped in the envelopes.

When loading back-print film, put a sheet of plain paper at the back of the stack.

When loading transparencies, the shiny side should face you. The edge where the paper and the transparency are joined should point downward.

Troubleshooting

The Color StyleWriter 2500 won’t print a particular document

If you attempt to print a document and no page is printed—not even a blank one—try the following:

m Check for messages on your Macintosh screen. Also, open the window for

your printer by double-clicking its desktop icon.

m Your computer may be low on memory. See “Memory Is Low,” later in this

chapter.

m Turn the printer off, then on again. (This resets the printer.) m Repeat the printing process.

Sometimes problems disappear when you try to print your document again.

m Printing problems can often be caused by errors in your programs. If you

can print from the SimpleText or TeachText program but not from another program, it’s probably a problem with that program. Contact the publisher of that program for help.

m Restart your Macintosh.

The printer acts as if it’s working, b u t noth ing is printed on th e page

If your printer takes the paper, but doesn’t actually pri nt anything, try the following:

m If the ink cartridge is new, make sure that you removed the orange tape

from its print head.

m Make sure the ink cartridge and the ink tanks in the four-color cartridge

are correctly installed. (For instructions, see “Replacing Ink Tanks in the Four-Color Ink Cartridge” and “Replacing the Ink Cartridge” in Chapter 4).

m The printer may be out of ink. You can check by seeing whether the test

page prints. To pri nt a test page, see “Ch ecking the Print Nozzles” in Chapter 1.

Chapter 5

Messages appear on your computer screen

Most messages that appear on your screen are self-explanatory. For example, they may tell you that the printer is out of paper or that the paper is jammed. Once you correct the problem, the message goes away.

Here are some other problems that on-screen messages might report:

Serial port in use by another application

Restart your computer before trying to print again.

The waste ink container in the printer is full.

From time to time, the pri nter deposits some ink into a waste container. In the rare event that the container becomes full, Apple recommends that you take the printer to an Apple-authorized service provider.

There is an error in the printer.

Check to make sure the cable is still connected to the printer and the computer. Also, make sure the ink cartridge is seated properly. Turn on the printer and open the printer’s cover. Make sure the cartridge is inserted properly, and that the blue lever on the side of the carrier is firmly lowered to secure the cartridge in place.

The printer detects an end of paper error.

Make sure that you are using a valid size of paper, and that you indicate the size in the Page Setup dialog box. Valid sizes for the Color StyleWriter 2500 are: U.S. Letter, U.S. Legal, A4 Letter, Executive, #6 envelopes, and #10 envelopes. Other sizes may not work correctly.

No Paper orWrong Paper Size

These messages usually mean what they say. Occasionally they appear when you have the wrong port indicated in the Chooser. See “Telling Your Computer to Use the Color StyleWriter 2500” and “Special Information for PowerBook Owners” in Chapter 1.

Memory is low.

See the next section.

Troubleshooting

Memory is low

Once in a while, your computer may be temporarily low on random-access memory (RAM).

Symptoms that in di cate a memory problem.

m Some documents do not pri nt. m Some text incorr ectly appears in the Geneva font. m Characters look jagged. m An “out of memory” message appears on your screen.

If you have a memory problem, try the following:

m Run only one program at a time; quit the ones you’re not using. m If memory has been severely fragmented, you should quit all open

applications, then reopen just the one you’re using.

m Increase the amount of memory you give to the program you’re printing

from by using the Get Info command (as explained in the instructions that came with your Macintosh).

m Turn off background printing. See “Printing While You Use Your

Computer” in Chapter 2.

m In the Page Setup dialog box, choose Portrait (normal) orientation instead

of La ndscape (sideways) orientation.

m Don’t print your documents with watermarks. m Choose “Black and White” from the Image pop-up menu in the Print

dialog box. Printing in black and white takes the least memory.

m When you print in the background, if you often get a message that there is

not enough memory to print on a certain desktop printer, you can give that desktop printer more memory by selecting its icon and choosing the Get Info command. Then i ncrease the number in the Preferred Size box. (For more information on increasing a program’s memory, see the documentation that came with your Macintosh.)

m Remove desktop printing. See Appendix F.

Chapter 5

m Turn on virtual memory in the Memory control panel. Virtual memory is

described in the instructions that came with your computer. (Note: Using virtual memory can slow down your computer.)

m As long as there are any print requests waiting to be printed, Desktop

PrintMonitor (the desktop printing software) remains active in memory, even when background printing is off. If you are not printing in the background, you can remove all print requests from your desktop printer queues to reduce memory requirements by 160K.

m Obtaining additional RAM for your computer can solve some of these

problems and improve printing speed.

Documents did not print as expected

If the quality of printing is OK—not smeared or incomplete—but the result is not as you expected, you may have made a mistake in using the printer software. Check the subsections that follow for suggestions.

Text appears in the Geneva font or prints jagged

When your Macintosh computer is low on memory, it may display and print certain fonts in the Geneva font. have jagged edges. To fix low-memory problems, see the preceding section, “Memory Is Low.”

(Geneva looks like this.)

Some text may also

If you’re printing to a shared StyleWriter that is not directly connected to your

™

computer and you use Adobe

Typ e Ma nager, the PostScript™version of your fonts must be installed on the computer that is directly connected to the StyleWriter.

For more information about fonts, see Appendix B, “Using Fonts With the Color StyleWriter 2500.”

Some rota ted text may print jagged if you apply a style that has not been defined for the font. Try applying plain style to the text.

Troubleshooting

Text prints, but pictures do not

Some advanced page layout and art programs use the PostScript page description language, a language that the Color StyleWriter 2500 does not understand. If your programs have a PICT preview option, you ca n print the file on a Color StyleWriter 2500.

Page breaks change unexpectedly

Most programs determine where to break pages by evaluating the information you provide in the Page Setup dialog box. Also, different types of printers space text in slightly different ways. The following actions can cause page breaks to change:

m changing from one typ e of printer to another m changing the page size in the Page Setup dialog box m scaling the document in the Page Setup dialog box m changing the orientation in the Page Setup dialog box

It’s best to choose the printer you want and the Page Setup options you n eed before working on your page breaks.

A page prints off center

This problem may result from one of the following conditions:

m You have selected the wrong page size in the Page Setup dialog box. m The margins are set incorrectly in the document you are printing. m Paper is not placed properly in the sheet feeder. See “Paper or Envelopes

Feed Improperly” earlier in this chapter.

m You are not using recommended printing materials.

Chapter 5

Text lines up in columns on the screen but not when it prints

You may have used spaces (rather than tabs) to line up the text. Because printers interpret spaces differently than the screen does, the text may fail to line up when you print it. Try replacing the spaces with tabs.

You can also make columns by using spaces with a monospace font—such as Courier or Monaco—instead of tabs. A monospace font is one in which every character has the same width.

Every thing prints backwards

Choose the Print command and check what paper type you’ve selected in the dialog box that opens. If you indicate that you’re printing on back-print film, the printer reverses the image.

There are watermark problems

The wrong watermark printed.

If you selected one watermark, but a different one printed, you ca n fix it by changing the modification date and time of one of the watermark files. To cha nge the modification date, open on e of the files, then save it using the Save As command. (The watermark files are stored in the Printing Prefs folder, which i s in the Preferences folder inside the System Folder.) When asked if you wa nt to replace the file, say yes.

I created a new watermark, but it doesn’t show up in the dialog box.

m Make sure the watermark was saved as a PICT or PICT2 file. m Make sure the file was saved in the Printing Prefs folder, which is in the

Preferences folder inside the System Folder.

Troubleshooting

Print quality is poor

Most image problems are caused by problems with an ink cartridge or with your choice of paper. Don’t use the following types of paper:

m erasable typing paper m damaged, wrinkled, or stapled paper m multipart forms (“carbonless carbons”) m glossy paper, unless its especially designed for StyleWriter printers

For best print quality, use coated or glossy paper or back-print film. If you use plain paper, use 16- to 24-pound copier paper; 20-pound paper is recommended. Plain papers can vary widely. If you’re not happy with one kind of paper, try a different brand.

Colors skip or streak at the bot tom of the page

If you’re not happy with the quality of printing near the bottom of a page, cha nge the s etting for the bottom margin to 0.8 inch.

Chapter 5

The image is too light or too dark

If printing looks fuzzy because it’s too light or too dark, try the following: m Check the nozzles in the print head. See “Checking the Print Nozzles” in

Chapter 1 for instructions. If this doesn’t help, replace one or both ink tanks in the four-color ink cartridge, or replace the black-only cartridge. See “Replacing Ink Tanks in the Four-Color Ink Cartridge” and “Replacing the Ink Cartridge” in Chapter 4 for instructions.

m Make sure you’ve chosen the correct paper typ e in the Print dialog box. m If you’re using plain paper, try flipping the stack of paper in the paper tray.

Most paper has one side that’s better for printing. If you’re using other material, make sure you have it loaded in the correct orientation. See “Loading the Sheet Feeder” in Chapter 2.

m Try printing on a different kind of paper. m Try choosing Best print quality in the Print dialog box. m Make sure that both paper selectors (one inside the printer, the other on the

sheet feeder) are set to the correct position. See “Loading the Sheet Feeder” in Chapter 2.

Thin lines fade or break up

Pick a darker color for the affected object, or try printing with the Pattern halftoning option selected. (In the Print dialog box, click the Options button, then click the Pattern button.)

The ink smears when rubbed

Don’t handle pages before the printer ejects them from the printer and delivers them i nto the output tray. This allows all the time needed for the ink to dry.

Pages leave t he printer smeared, blurred, or smudged

The print head may be too close to the paper it’s printing on. Move the internal paper selector to the envelope (=) position. See “Loading the Sheet Feeder” in Chapter 2.

Troubleshooting

Printing a ppears on only part of the paper

Check the selections in the Page Setup dialog box. Check the nozzles in the print head. See “Checking the Print Nozzles” in

Chapter 1 for instructions. If this doesn’t help, replace one or more ink tanks in the four-color ink cartridge, or replace the black cartridge. See “Replacing Ink Tanks in the Four-Color Ink Cartridge” and “Replacing the Ink Cartridge” in Chapter 4 for instructions.

Colors don’t look right on the printed page

Try the following: m Print a test page to see if you’ve run out of ink. For instructions, see

“Checking the Print Nozzles” in Chapter 1.

m Try printing the image with ColorSync turned on. For instructions, see

“Adju sting Color Options” i n Chapter 2.

m Use a different type of paper.

Unwanted horizo ntal white lines or stripes appear

Problems with print quality, especially horizontal white lines in your document, may mean a nozzle on the print head is clogged or your ink cartridge is running out of ink. There are two ways to solve the problem:

Chapter 5

m Cleaning the print h ead is the faster method. It forces a nozzle cleaning as

part of a print job. In other words, you can tell the printer to clean the print head before it starts printing the next document.

m Printing a test page also cleans the print head. It gives you a test pattern

you can evaluate, but it takes a bit longer.

IMPORTANT

Cleaning the print head consumes a small amount of ink. If you

repeat the procedure unnecessarily, you reduce the life of your cartridge. Explanations of both procedures follow.

Cleaning the print head

To cle an the pri nt head, follow these steps:

1When you are about to print a document, click Utilities in the Print dialog box.

Note: If the printer is being shared by using ColorShare, you must print the document from the computer that is directly connected to the printer.

Click this button.

The Utilities dialog box opens.

First, click to

place an X here.

2 In the Print dialog box, click Print.

Then click OK.

The Utilities dialog box closes, and the Print dialog box reappears.

The printer cleans the print head before printing your document. Note: After the printer cleans the print head and prints your document, the

cleaning option is automatically turned off. You don’t have to turn it off before printing again.

Troubleshooting

Printing the test page

To print the test page, follow these steps:

1Turn off the printer. 2Make sure you’ve loaded U.S. letter-size or A4 paper into the printer. 3Press and hold down the power button until the power light starts to blink. 4 Release the power button and wait for the test page to print. 5Examine the nozzle test pattern for broken or missing horizontal lines.

The nozzle test pattern appears near the bottom of the test page. Th e test pattern for the four-color ink cartridge looks like this:

A broken line means a nozzle on the print head needs to be cleaned.

Yellow Magenta Cyan

Black

A missing color means you need to replace an ink tank (or the black-only cartridge).

The test pattern for the black-only ink cartridge looks like this:

6If you see a broken line, try the following:

m If you see a missing color, replace the ink tan k containing the missing

color. (Or replace the black-only ink cartridge if that’s what you used to print the test page.)

m If you see a broken line, clean the print head. (For instructions, see the

previous section, “Cleaning the Print Head.”)

Chapter 5

The image prints wavy or distorted

Make sure that you are using a recommended type of paper. Check the setting of the internal paper selector above the ink cartridge. If the problem persists, see the information about service and support that comes with the printer.

Stains appear on printed pages

Stains on the backs or tops of printed pages may mean that ink has spilled inside the printer. If so, the ink can transfer to the rollers and from there to the paper.

Turn the printer off and unplug it. Then open the printer and carefully clean the rollers and platen with a soft, dry cloth.

If necessary, you can clean the rollers and platen with a soft, dry cloth.

Troubleshooting

Ink tanks and cartridges run out of ink too quickly

To extend the life of your ink cartridges, try the following:

m Select Draft print quality in the Print dialog box whenever you can. m Don’t clean the print head unless necessary. m Don’t print solid background colors unless necessary. m Don’t open the printer’s cover unnecessarily. (After you shut the cover, the

printer cleans the print head, which uses up ink.)

m Don’t un plug the printer or otherwise discontinue power frequently. m Don’t print the test page unless necessary. m If you print mostly black and white documents, use the optional high-

perfor ma nce black ink cartridge.

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Appendix A Technical Information

General specifications

Marking engine

m Thermal ink jet engine

Resolution

The resolution differs according to the quality of printing you select. It is expressed in horizontal by vertical dots per inch (dpi).

m Best: 720 x 360 dpi, with optimal ink density (automatically chosen for

the p a per you’ve se lected)

m Normal: 360 x 360 dpi m Draft: 180 x 180 dpi

Engine speed

m Printing speed depends on the images printed and on the Macintosh

computer used.

Connector cable

m Apple System/Peripheral-8 cable

Interface

m High-speed serial (RS-422) m Optional LocalTalk m Optional EtherTalk

Fonts

m TrueType font support m 64 TrueType fonts available, consisting of the 43 that come with the

Color StyleWriter 2500 and the 21 that come with Macintosh system software (see Appendix C for a list of available fonts)

m Adobe PostScript font support when used with Adobe Type Manager

software (sold separately by Adobe Systems Incorporated)

Sheet feeder

m Holds up to 100 sheets of 20-pound (75 grams/meter2) paper or

15 envelopes .

Printing materials

m Plain paper: Use 16-pound (60-g/m2) to 24-pound (90-g/m2) paper. m Accepts most letterhead and colored stock. m Accepts medium-weight sheets of labels. m Use #6 or #10 envelopes. m Apple recommends back-print film, transparency film, coated paper,

Premium Plus Coated Paper, and glossy paper especially designed for the Color StyleWriter 2500 printer. See your Apple-authorized dealer.

Appendix A

Paper sizes in millimeters (mm) and inches (")

m U.S. Letter: 215.9 mm x 279.4 mm (8.5" x 11") m U.S. Legal: 215.9 mm x 355.6 mm (8.5" x 14") m A4: 210 mm x 297 mm (8.3" x 11.7") m Executive: 184.15 mm x 266.7 mm (7.25" x 10.5") m #6 envelopes: 165.1 mm x 92.1 mm (6.5" x 3.625") m #10 envelopes: 241.3 mm x 104.8 mm (9.5" x 4.125")

Printable area in millimeters (mm) and inches (")

m Maximum printable line in portrait (normal) orientation: 206.0 mm (8.11") m Minimum margins

Left and right: 3 mm (0.12") Top: 3 mm (0.12") Bottom: 8 mm (0.3")

Dimensions in millimeters (mm) and inches (")

m Height: 211 mm (8.3") m Width: 365 mm (14.4") m Depth: 234 mm (9.2")

Weight

m Approximately 3.2 kilograms (6.9 pounds)

Technical Information

Apple Color StyleWriter 2500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual