Apple Color Stylewriter Pro Service Manual
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Color StyleWriter Pro
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Basics
Color StyleWriter Pro
Basics Overview - 1
Overview
The Color StyleWriter Pro
is a desktop color bubblejet printer for personal use.
It has various features such
as high-speed printing, high
print quality, printing on
plain paper, and a cut sheet
feeder.
The user can easily replace
the print head (64 nozzles,
four colors) and ink
cartridges (each color has a
separate cartridge).
Basics Overview - 2
The Color StyleWriter Pro
has six LEDs on the
Controller
Board
controller board which can
aid in troubleshooting the
printer. See the
Troubleshooting chapter for
more information.
LEDs
Basics Service Mode - 3
Service Mode
Controller
Board
Buttons and LEDs
Note:
This procedure uses
the buttons and LEDs on the
controller board to perform
service functions, i.e., test
pages.
Note:
You must remove the
top cover and the inner
cover to access the
controller board. See
“Covers” in the Take Apart
chapter.
Basics Service Mode - 4
Hold down the power and
select buttons and plug in
Controller Board
the printer power cord.
Note:
The printer will emit
a four-tone beep indicating
that it is in the service
mode.
See the “Color StyleWriter
Pro Utility” and
“Alignment” in the
Adjustments chapter for
additional information.
Select Button
Power Button
Basics Service Test Page - 5
Service Test Page
Note:
This procedure
explains how to print the
service test page, which
indicates if the print heads
need to be aligned. You must
be in service mode to print a
service test page.
1 Place paper in the cut
sheet feeder.
2 Place printer in service
mode. See “Service
Mode” in this chapter.
Print Heads
Basics Service Test Page - 6
3 Press the select button
until the black (LED 5),
Controller Board
magenta (LED 3), and
yellow (LED 2) LEDs
light up.
Black LED (LED 5)
Magenta LED (LED 3)
Yellow LED (LED 2)
Select Button
Basics Service Test Page - 7
4 Press the power button.
Note:
Controller Board
Power Button
The printer will now
print the test page.
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Specifications
Color StyleWriter Pro
Specifications Characteristics - 1
Characteristics
Print Methods
Throughput
Print Head
Print Head Life
Input Buffer
Serial bubble jet ink-on-demand
170 cps (10 cpi) text/standard speed mode
240 cps (10 cpi) text/high speed mode
1 x 64 nozzles for each color
Thousands of pages
60 KB
Specifications Graphics - 2
Graphics
Resolution
360 dpi (best mode)
180 dpi (draft mode)
Specifications Paper Handling - 3
Paper Handling
Paper
Cut Sheets
Envelopes
Plain paper, coated (recommended for color picture output)
LTR, LGL, A4
U.S. Letter (LTR): 8.5 x 11 in. (215.9 mm x 279.4 mm)
U.S. Legal (LGL) : 8.5 x 14 in. (215.9 mm x 355.6 mm)
A4: 210 mm x 297 mm
Weight: 16–24 lbs. Capacity: 100 sheets (A4, LTR)
Commercial number 10, monarch, and other sizes
Capacity: 15 envelopes
Specifications Paper Handling - 4
Transparencies
Back-Print Film
Coated transparencies, most ink jet transparencies
Letter, A4
For superior graphics and imaging results, premium paper and
back-print film are recommended
Specifications Ink Cartridges - 5
Ink Cartridges
Type
Ink Color
Ink Amount
Shelf Life
Cartridge Life
Color ink cartridges (four available)
Black, cyan, magenta, yellow
Approx. 8 g (per cartridge)
6 months (installed in printer)
18 months (in original package)
Text: Approx. 315 pages (A4/LTR) at 5% coverage per color
Specifications Environmental - 6
Environmental
Acoustic Noise Level
Temperature
Humidity
Approx. 45 dB (reference level)
59–86°F (15–30°C)
10–80% (no condensation)
Specifications Electrical - 7
Electrical
Electrical Requirements
Power Consumption
120 V, 60 Hz, 1 amp
220–240 V, 50 Hz, 0.5 amp
28 W maximum
Specifications Physical - 8
Physical
Dimensions
Weight
Height: 7.2 in. (184 mm)
Width: 16.5 in. (418 mm)
Depth: 10.1 in. (256 mm)
Approx. 11 lbs. (5 kg)
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Troubleshooting
Color StyleWriter Pro
Troubleshooting General/ - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
Troubleshooting LEDs/ - 2
LEDs
The Color StyleWriter Pro has six LEDs on the controller board
which can aid in troubleshooting the printer. The six LEDs are:
• Error LED
• Power LED
• K (black) Ink LED
• C (cyan) Ink LED
• M (magenta) Ink LED
• Y (yellow) Ink LED
Controller
Board
LEDs
Troubleshooting LEDs/ - 3
The power button and the select button are used in service mode to
choose servicing options. Pressing the select button toggles the ink
LEDs and pressing the power button selects the appropriate
option.
See “Service Mode” in the Basics chapter for additional
information.
Troubleshooting LEDs/ - 4
The LEDs indicate the state of the printer or whether an error has occurred (e.g., carriage
control error, paper jam).
The following charts provide a summary of printer states and error codes.
Printer State
LED Indication Summary
Power LED
Power off
Power on
Transition of power on/off
Printer State
LED Indication Summary
Ink LED
Normal condition
Error in other than print head
Error in print head
LEDs
Error Power Ink
6 1 5 4 3 2
LEDs
Error Power Ink
6 1 5 4 3 2
Notes
Notes
Power on
Affected LED is on
Affected LED blinks
Printer State
Normal LED Indication
In Service Mode
Entering service mode
EEPROM download mode
Initial cleaning
Service Test Page
LEDs
Error Power Ink
6 1 5 4 3 2
Notes
Emits four-tone chord
Affected LED is on
Affected LED blinks
Troubleshooting LEDs/ - 5
If an error is indicated, check the following chart, then go to “Error LEDs” in the Symptom
Charts.
Error Indication
Paper empty/jam
Ink absorber plate error
Ink cartridge empty
Carriage control error
Recovery error
Home position sensor error
Linear encoder error
Cleaner sensor error
Paper feed motor error
Cut sheet feeder sensor error
Thermistor error
LEDs
Error Power Ink
6 1 5 4 3 2
Notes
Empty color blinks
Carriage sensor
ROM error
RAM error
Ink absorber full error
EEPROM error
Gate array error
Print head error
Troubleshooting Symptom Charts/Operation - 6
Symptom Charts
Operation
No power 1 Check power cable connections.
2 Replace power cord.
3 Replace fuse.
4 Replace power supply.
Does not print 1 Turn on printer and restart computer.
2 Check interface cable connections.
3 Replace printer driver.
Printer takes long
time to initialize at
first startup
Printer normally takes 5–7 minutes to prepare print head at
first startup.
Troubleshooting Symptom Charts/Paper - 7
Paper
Paper sticks together 1 Remove excess sheets from paper tray.
2 Use specified media only.
3 Check that settings in Page Setup menu are correct.
4 Fan paper before putting in paper tray.
Paper skews 1 Remove excess sheets from paper tray.
2 Use specified media only.
3 Stack paper flush against left side of paper tray and adjust
paper guide.
4 Check rollers. Clean or replace if necessary.
Paper jams during
loading, before
printing
Carefully remove paper by hand.
Troubleshooting Symptom Charts/Paper
(Continued)
- 8
Paper jams inside
printer
Paper jams during
output, after printing
Paper
Pull out paper in direction of paper output. (Do not pull paper
back toward you.)
Pull out paper in direction of paper output.
(Continued)
Troubleshooting Symptom Charts/Print Quality - 9
Print Quality
Missing dots and/or
white streaks
Blurring and/or
smudging
1 Perform “Nozzle Check” and “Print Head Cleaning”. See
Additional Procedures chapter.
2 Make sure ink cartridges are set firmly.
3 Use specified media only.
4 Replace print head unit.
5 Replace carriage board. Run the Color StyleWriter Pro
Utility (see Adjustments chapter).
6 Replace controller board. Run the Color StyleWriter Pro
Utility (see Adjustments chapter).
1 Adjust print head position lever all the way down.
2 Use specified media only.
3 Make sure print head is in correct position. If necessary,
perform “Alignment”. See Adjustments chapter.
4 Perform “Print Head Cleaning.” See Additional Procedures
chapter.
Troubleshooting Symptom Charts/Error LEDs - 10
Error LEDs
Paper jam/error 1 Pull out paper in direction of paper output.
2 Use specified media only.
3 Stack paper flush against left side of paper tray and adjust
paper guide.
4 Check rollers. Clean or replace if necessary.
5 Check for foreign objects in paper path.
6 Replace controller board. Run the Color StyleWriter Pro
Utility (see Adjustments chapter).
Ink cartridge empty 1 Replace ink cartridge.
2 Perform “Print Head Cleaning.” See Additional Procedures
chapter.
3 Perform “Print Head Purging.” See Additional Procedures
chapter
4 Replace purge unit.
5 Replace controller board. Run the Color StyleWriter Pro
Utility (see Adjustments chapter).
Troubleshooting Symptom Charts/Error LEDs
(Continued)
- 11
Carriage control
error
Carriage home
position sensor error
Error LEDs
1 Check carriage unit path for obstructions.
2 Replace carriage motor.
3 Replace linear encoder.
4 Replace home position sensor.
5 Replace carriage ribbon cable.
6 Replace controller board. Run the Color StyleWriter Pro
Utility (see Adjustments chapter).
1 Check carriage unit path for obstructions.
2 Replace carriage motor.
3 Replace linear encoder.
4 Replace home position sensor.
5 Replace carriage ribbon cable.
6 Replace controller board. Run the Color StyleWriter Pro
Utility (see Adjustments chapter).
(Continued)
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