This manual contains
complete repair procedures
for the Macintosh Color
Classic shown at left.
Figure: Macintosh Color Classic
K
Service Source
Specifications
Color Classic
SpecificationsConfigurations - 1
Configurations
Standard
Options
4 MB RAM, 256K VRAM, 3.5-in. hard drive (many sizes),
internal 1.4 MB floppy drive, user-removable logic board, 9in. color display, built-in speaker and microphone, keyboard,
mouse, ADB and power cables, system software installed on
hard drive (requires System 7.1)
Memory expansion kit
256K VRAM SIMM upgrade
Apple IIe emulation card
LC ethernet card
Math coprocessor
Anti-glare, anti-static CRT
SpecificationsProcessor - 2
Processor
CPU
Coprocessor
Addressing
Motorola 68030 microprocessor
16 MHz
Built-in Paged Memory Management Unit (PMMU)
256-byte instruction and data caches
Socket for optional Motorola 68882 floating-point coprocessor
16 MHz
16-bit data bus
32-bit address bus
16-bit internal registers
SpecificationsMemory - 3
Memory
RAM
ROM
PRAM
4 MB of dynamic RAM on board
Expandable to 10 MB (100 ns or faster SIMMs)
Dual SIMM expansion slot (two 30-pin connectors)
Includes RAM disk software
1 MB of main ROM on board; 2 MB maximum of main ROM
256 bytes of clock/calendar/parameter memory
Long-life lithium battery
SpecificationsMemory - 4
VRAM
256K of VRAM on board
Expandable to 512K of VRAM with 256K VRAM SIMM (100 ns or
faster VRAM SIMM)
68-pin VRAM SIMM connector
SpecificationsDisk Storage - 5
Disk Storage
Floppy Drive
Hard Drive
Internal 1.4 MB Apple SuperDrive
3.5-inch, internal 40, 80, or 160 MB SCSI hard drive
SpecificationsI/O Interfaces - 6
I/O Interfaces
Serial
SCSI
Apple Desktop Bus
Two RS-232/RS-422 serial ports; mini DIN-8 connectors
One SCSI parallel port; DB-25 connector
Connects up to six external SCSI devices
Two ADB ports; mini DIN-4 connector
Maximum of three ADB devices recommended
Maximum current draw: 500 mA (Mouse draws 10 mA, keyboard
screen
Trinitron CRT
512 pixels by 384 lines; 76 dpi
Adjustable contrast control on front bezel
SpecificationsElectrical - 11
Electrical
Line V oltage
Frequency
Maximum Power
90–240 VAC; Universal power supply
47–63 Hz, single phase
100 W
SpecificationsPhysical - 12
Physical
Dimensions
Weight
Height: 14.5 in. (37.0 cm)
Width: 9.9 in. (25.2 cm)
Depth: 12.6 in. (32.15 cm)
22.5–23.2 lb. (10.2–10.5 kg)
SpecificationsEnvironmental - 13
Environmental
Operating
Temperature
Storage
Temperature
Relative Humidity
Altitude
50–104° F (10–40° C)
-40 to 116° F (-40 to 47° C)
20–95% noncondensing
0–15,000 ft. (0–4722 m)
K
Service Source
Troubleshooting
Color Classic
TroubleshootingGeneral/ - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
TroubleshootingSymptom Charts - 2
Symptom Charts
Video
Screen is black, too
dark, or too bright;
audio and drive
operate
Screen is bright and
audio is present, but
no video information
is visible
1Adjust contrast button on front bezel.
2Reset PRAM.
3Check yoke cable connection.
4Perform video adjustments. Refer to “Video” in Adjustments
chapter.
5Replace analog board.
6Replace CRT.
1Perform video adjustments. Refer to “Video” in Adjustments
chapter.
2Replace analog board.
3Replace CRT.
TroubleshootingSymptom Charts - 3
Single vertical or
horizontal line is
displayed
Predominant color
tint or color cannot be
adjusted
Video
Note:
bottom third of a lit screen. This line is inherent in the design of
Trinitron monitors. Do not replace modules.
Otherwise,
1Replace analog board.
2Replace CRT.
1Perform video adjustments. Refer to “Video” in Adjustments
2Replace analog board.
3Replace CRT if red, green, or blue cannot be turned off using
(Continued)
A thin, gray, horizontal line may be visible across the
chapter.
appropriate controls.
TroubleshootingSymptom Charts - 4
Picture breaks into
diagonal lines, or
picture rolls
vertically or
horizontally
Out of convergence
(color bleeds from
text or lines)
Black screen spots
(burnt phosphors)
Video
Replace analog board.
1Perform convergence adjustment. Refer to “Convergence” in
2Replace analog board.
3Replace CRT.
Replace CRT.
(Continued)
Adjustments chapter.
TroubleshootingSymptom Charts - 5
Video
Screen jitters or
flashes
Out of focus1Perform focus adjustment. Refer to “Focus” in Adjustments
1Verify that adjacent computer equipment is properly
2Check that all ground cables are secure.
3Disconnect internal hard drive and floppy drive.
4Replace analog board.
2Replace analog board.
3Replace CRT only if one part of display remains out of focus
(Continued)
grounded. Move electrical devices away from monitor.
Temporarily shut off all fluorescent lights in area.
chapter.
despite adjustment of focus controls to their limits.
TroubleshootingSymptom Charts - 6
Flashing or wavy
screen or monitor
emits high-pitched
noise
Raster size too short/
tall or narrow/wide
Linearity bad (size of
text/graphics differs
at top, bottom, or
sides of screen)
Video
Replace analog board.
1Adjust horizontal or vertical size control. Refer to
2Replace analog board.
Replace analog board.
(Continued)
Adjustments chapter.
TroubleshootingSymptom Charts - 7
Raster tilted or
shifted
Video
1Verify that distortion is not due to environmental conditions
2Perform appropriate geometric adjustments.
3Perform yoke adjustment. Refer to “Yoke” in Adjustments
4Replace analog board.
(Continued)
(move monitor to different location). Refer to “Monitor
Distortion” in Basics chapter of any large-screen monitor
manual.
chapter.
TroubleshootingSymptom Charts/Video
(Continued)
- 8
Video
Raster distorted
(barrel-shaped,
corners not square,
stretched or
compressed at top of
display, or sides not
perpendicular)
Raster not centered1Verify that distortion is not due to environmental conditions
1Verify that distortion is not due to environmental conditions
2Perform appropriate geometric adjustments.
3Replace analog board.
4Replace CRT (only in rare instances).
2Adjust horizontal or vertical center control. Refer to
3Replace analog board.
(Continued)
(move monitor to different location). Refer to “Monitor
Distortion” in Basics chapter of any large-screen monitor
manual.
(move monitor to different location). Refer to “Monitor
Distortion” in Basics chapter of any large-screen monitor
manual.
Adjustments chapter.
TroubleshootingSymptom Charts - 9
Floppy Drives
Audio and video are
present, but internal
floppy drive does not
operate
Disk ejects; display
shows icon with
blinking “X”
1Replace bad disk with known-good disk.
2Replace floppy drive.
3Replace logic board. Retain customer’s SIMMs, math
coprocessor, and PDS card.
4Replace floppy drive cable. See “Flat-Cable Assembly” in
Take Apart.
1Replace bad system disk with known-good system disk.
2Replace floppy drive.
3Replace logic board. Retain customer’s SIMMs, math
coprocessor, and PDS card.
TroubleshootingSymptom Charts - 10
Floppy Drives
Unable to insert disk
all the way
Does not eject disk1Insert opened paper clip into hole beside floppy drive.
1To eject previously inserted disk, insert opened paper clip
into hole beside floppy drive.
2Switch off system and hold mouse button down while
switching system on (to complete eject cycle).
3Replace floppy drive.
2Switch off system and hold mouse button down while
switching system on (to complete eject cycle).
3Replace floppy drive.
(Continued)
TroubleshootingSymptom Charts/Floppy Drives
(Continued)
- 11
Internal floppy drive
runs continuously
Floppy Drives
1Replace bad disk with known-good disk.
2Replace floppy drive.
3Replace logic board. Retain customer’s SIMMs, math
coprocessor, and PDS card.
4Replace floppy drive cable. See “Flat-Cable Assembly” in
Take Apart.
(Continued)
TroubleshootingSymptom Charts - 12
Hard Drives
Internal or external
hard drive does not
operate
1Verify that SCSI loopback card is not attached.
2Verify that internal hard drive has all three terminating
resistor packs on circuit board.
3Verify that external drive is properly terminated.
4Replace hard drive data cable. See “Flat-Cable Assembly” in
Take Apart.
5Replace hard drive.
6Replace logic board. Retain customer’s SIMMs, math
coprocessor, and PDS card.
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