BT 5500 User Manual

5 (1)

BT Synergy 5500

User Guide

Welcome

to your BT Synergy 5500 Digital Cordless Telephone Answering Machine

250 Name and number phonebook.

Copy phonebook entries between other handsets or your mobile phone SIM card.

Answering machine with up to 12 minutes digital recording time.

Send and receive text messages.1

Caller Display shows you who’s calling and see details of the last 30 callers in a Calls list.2

Register up to 5 handsets to a single base.

Make internal calls, transfer external calls, hold 3-way conversation between two internal callers and an external caller.

1You must subscribe to your network provider’s Caller Display Service for text messaging to work and you must not withhold your telephone number. A quarterly fee may be payable. Some other network provider lines may not be compatible with this text messaging service.

2You must subscribe to your network provider’s Caller Display or Call Waiting service for these features to work. A quarterly fee may be payable.

Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency.

This User Guide provides you with all the information you need to get the most from your phone.

Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.

Need help?

If you have any problems setting up or using your BT Synergy please call our free Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com. Our dedicated advisers are more likely to be able to help you than the retailer where you made your purchase.

Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.

IMPORTANT

Only use the telephone line cord supplied.

* Calls made from within the UK mainland network are free. Mobile and international call costs may vary.

Got everything?

BT Synergy 5500 base

BT Synergy 5500 handset

2 x AAA NiMH rechargeable batteries

Mains power adaptor for the base (item code 040497)

Telephone line cord

If you have purchased a BT Synergy 5500 multiple pack you will also have the following items for each handset:

BT Synergy handset & charger

2 x AAA NiMH rechargeable batteries

Mains power adaptor for charger (item code 032765)

4

 

In this guide

 

 

 

 

 

 

 

 

 

 

 

Getting started

 

..................................................................Edit ringtone

20

 

 

Location..........................................................................

7

Delete an entry..............................................................

20

 

 

Setting up........................................................................

7

Delete entire phonebook................................................

21

 

 

Setting up for multiple packs.............................................

8

Copy an entry to another handset....................................

21

 

 

Date and time..................................................................

9

Copy the entire phonebook to another handset................

21

 

 

Replacing the battery compartment cover.........................

9

Copy an entry to a SIM card.............................................

22

 

 

Getting to know your phone

 

Copy all entries to or from a SIM card...............................

22

 

 

 

Change the dialling code

23

 

 

 

 

 

 

Handset buttons.............................................................

10

Handset settings

 

 

 

Standby screen

11

 

 

 

Handset ringtone

24

 

 

Display icons

11

 

 

Handset ringer volume

24

 

 

Base

12

 

 

Receiver volume

24

 

 

Navigating the menus

13

 

 

Handset name

25

 

 

Menu map/character map

14

 

 

Display language

25

 

 

 

 

 

 

Using the phone

 

Light timeout.................................................................

25

 

 

Switch the handset on / off.............................................

16

Auto talk........................................................................

26

 

 

Make a call.....................................................................

16

Key beep........................................................................

26

 

 

Preparatory dialling........................................................

16

PABX access code...........................................................

26

 

 

End a call.......................................................................

16

Base settings

 

 

 

Receive a call

16

 

 

 

Base ringtone

27

 

 

Adjust the earpiece/receiver volume

17

 

 

Base ringer volume

27

 

 

Secrecy

17

 

 

Dialling mode

27

 

 

Make a handsfree call

17

 

 

Ring priority

28

 

 

Answer a call handsfree

17

 

 

Recall mode

28

 

 

Switch to handsfree during a call

17

 

 

First ring

29

 

 

Redial the last number called

17

 

 

System PIN

29

 

 

Redial a number from the redial list

18

 

 

Restore default settings

29

 

 

Save a number from the redial list to the phonebook

18

 

 

 

 

 

 

Delete a redial number/delete all redial............................

18

Clock & alarm

 

 

 

To lock/unlock the keypad...............................................

18

Date & time....................................................................

30

 

 

Paging/Find handset......................................................

18

Set alarm.......................................................................

30

 

 

250 Name and number phonebook.................................

19

Alarm on /off.................................................................

30

 

 

Store a name and number...............................................

19

Time format...................................................................

31

 

 

View an entry.................................................................

19

Switch off alarm ring.......................................................

31

 

 

Dial an entry..................................................................

19

 

 

 

 

Edit a name and number.................................................

20

 

 

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

 

 

 

In this guide

5

 

 

 

 

 

 

Agenda

 

Record a memo..............................................................

45

 

 

Add a new event.............................................................

32

Call screening.................................................................

45

 

 

Switch off agenda ring....................................................

32

Message playback via the base........................................

45

 

 

Show agenda details.......................................................

33

Message playback via the handset...................................

46

 

 

Edit agenda....................................................................

33

Delete all old messages...................................................

46

 

 

Send agenda as a text message.......................................

34

Remote access ...............................................................

47

 

 

Delete agenda................................................................

34

Switch remote access PIN On or Off.................................

47

 

 

Delete all agendas..........................................................

34

Change the remote access security PIN............................

47

 

 

Calls lists

 

Switch your answering machine on remotely....................

48

 

 

 

Play messages

48

 

 

Caller Display / Calls lists

35

 

 

 

 

 

 

View new missed calls.....................................................

35

Text messaging

 

 

 

View and dial from a calls list...........................................

36

Subscribe to the text messaging service...........................

49

 

 

Copy a Calls list number to the phonebook.......................

36

Cost of the fixed line service............................................

49

 

 

Send a text message to a Calls list number........................

36

Send a text message.......................................................

49

 

 

Delete an entry ..............................................................

37

Receiving and reading text messages...............................

50

 

 

Delete all entries.............................................................

37

Read a new message.......................................................

51

 

 

Call Waiting

38

Read, forward, delete, view and save numbers of

 

texts in the Inbox

51

 

 

 

 

 

 

BT Services

 

Edit or send texts in the Drafts box...................................

52

 

 

 

Forward or delete texts in the Outbox

53

 

 

BT Synergy Helpline

39

 

 

Edit templates

53

 

 

BT 118500 (Directory Enquiries)

39

 

 

Deleting texts

54

 

 

Call Divert on/off/check

40

 

 

Service Centre numbers

54

 

 

Call Waiting on/off/check

40

 

 

Add or change Service Centre numbers

54

 

 

Add or edit an entry

40

 

 

Set send centre

55

 

 

Dial a stored entry

41

 

 

Message alert tone

55

 

 

Delete an entry

41

 

 

Set message size

55

 

 

Delete all entries

41

 

 

 

 

 

 

Answering machine

 

Using additional handsets

 

 

 

 

Registering an additional handset

56

 

 

Switch the answering machine on / off via handset

42

 

 

Select a base

57

 

 

Answer delay

42

 

 

De-register a handset

57

 

 

Switch message alert beep on / off

42

 

 

Internal calls

58

 

 

On-screen alert

42

 

 

Call another handset

58

 

 

Record your own outgoing message

43

 

 

Transfer a call

58

 

 

Check or delete your outgoing message

44

 

 

3-Way conference call

58

 

 

Select outgoing message mode

44

 

 

 

 

 

 

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

6

In this guide

 

 

Help..........................................................................

59

 

General information

 

 

Safety information..........................................................

65

 

Cleaning........................................................................

65

 

Environmental................................................................

65

 

Product disposal instructions ..........................................

66

 

Guarantee......................................................................

66

 

Returning your phone.....................................................

67

 

How many telephones can I have?...................................

67

 

R&TTE............................................................................

67

 

Declaration of Conformance............................................

67

 

Connecting to a switchboard...........................................

67

 

Inserting a pause............................................................

67

 

Recall............................................................................

67

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

Getting started

7

 

 

Location

You need to place your BT Synergy base within 2 metres of the mains power socket and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your BT Synergy works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

Connect the base

1.Plug the mains power cable into the socket marked on the underside of the base and plug the other end into the mains power wall socket and switch the power on.

The telephone cable is pre-installed in the base but do not connect the other end to the telephone wall socket yet.

Telephone line cord (pre-installed)

WARNING

Do not place your BT Synergy in the bathroom or other humid areas.

Handset range

The BT Synergy has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The icon on your handset indicates when you are in range. When out of range of the base the icon will flash and the out-of-range tone will sound every minute. This tone is repeated until

you move back into range.

IMPORTANT

The base station must be plugged into the mains power at all times. Do not connect the telephone line cord into the wall socket until the handset is fully charged. Only use the power and telephone cables supplied with the product.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

BT 5500 User Manual

8Getting started

Battery low warning

 

2. Make sure the battery ribbon is

 

If the

icon flashes in the external display

laying flat inside the compartment

 

you will need to recharge the handset before

and insert the two batteries supplied

 

you can use it again.

 

observing the polarity markings

 

 

 

 

 

During charging, the

icon will scroll in

(+ and -).

 

 

the display.

 

 

 

 

 

 

 

3. Attach the battery compartment

 

Battery performance

 

cover by sliding the ends into the

 

 

holes inside the compartment,

 

In ideal conditions, fully charged batteries should

 

pressing down and pushing the other

 

give about 10 hours talk time or 100 hours

 

standby time on a single charge.

end along until it clicks into place.

 

Note that new batteries do not reach full capacity

4. Place the handset on the base to

 

until they have been in normal use for several

 

days.

 

 

charge for at least 24 hours. The red

 

To keep your batteries in the best condition, leave

charging light comes on. When the

 

the handset off the base for a few hours at a time.

handset is fully charged the display

 

Running the batteries right down at least once a

 

shows the

icon.

 

week will help them last as long as possible.

 

 

 

The charge capacity of rechargeable batteries

5. After 24 hours, plug the telephone

 

will reduce with time as they wear out, giving

line cord from the base into the

 

the handset less talk/standby time. Eventually

telephone wall socket.

 

they will need to be replaced. New batteries are

 

 

 

 

available from the BT Synergy Helpline on

Setting up for multiple packs

 

0800 145 6789*.

 

 

After charging your handset for the first time,

If you have purchased a multiple pack, this process will need to be carried out

for all handsets and chargers:

 

subsequent charging time is about 6–8 hours a

 

day. Batteries and handset may become warm

1. Plug the mains power cable into the socket marked

on the underside of

during charging. This is normal.

 

 

 

the charger.

 

 

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

Getting started

9

2.Activate the batteries as described previously above.

3.Place the handset on the charger to charge for at least 24 hours. When the handset is fully charged the icon will indicate that it is fully charged.

Your BT Synergy 5500 is ready for use.

Date and time

Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically for all handsets when you receive your first call. The date and time is recorded with each answering machine message you receive.

If you do not have a Caller Display service you can set the date and time manually. Please see page 30 for these instructions.

Removing the batteries

If you ever need to remove the batteries, simply slide open the battery compartment cover and pull the ribbon away from the handset to release the batteries.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

10 Getting to know your phone

Handset buttons

Redial/Up

In standby, press to open and scroll through the Redial list, page 18.

In talk mode, press to increase volume.

In menu mode, press to scroll through the options.

When storing an entry in the phonebook, press and hold to enter a Pause, page 67.

Option button (left)

Press to open the Menu. Press to select options displayed on screen.

Talk/Handsfree

In standby mode, press to make and receive calls, page 16.

In talk mode, press to switch handsfree on and off, page 17.

*

Press and hold to switch between Tone and Pulse dialling, page 27.

R (Recall)

For use with switchboard/PBX and

BT Calling Features.

0

To insert a space.

Option button (right)

Press to select options displayed on screen. In menu mode, press to step back one screen. In standby, press names to open the phonebook menu.

End call/ Power on/off

Press to end a call, page 16.

In menu mode, press to return to standby.

In standby, press and hold to switch the handset off. When off, press to switch the handset

back on, page 16.

Down/Phonebook

In standby, press to open and scroll through the Names list, page 19.

In talk mode, press to reduce volume.

In menu mode, press to scroll through the options.

#/Lock

Press and hold to lock the keypad, page 18. To unlock, select Unlock and follow

the on screen instructions.

Intercom

Used for internal calls, page 58.

Microphone

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

Getting to know your phone

11

Standby screen

 

Charger

Range indicator

Battery status

Flashes when out of

Scrolls when charging

range or not registered

 

 

 

 

 

 

 

 

 

 

 

 

SYNERGY 1

Handset number

 

MENU NAMES

Handset name

Display icons

Displayed in standby mode to indicate handset is in range of the base. Flashes if you move out of range.

Shows handset battery status.

Scrolls when the handset is charging.

Handset ringer volume is Off.

Displayed in handsfree talk mode. Answering machine is On.

An alarm is set.

The keypad is locked.

You have answering machine messages.You have SMS text messages.*

You have missed calls.*

* For this feature to work you must subscribe to your network provider’s Caller Display service. A fee may be payable.

The number underneath the icon indicates the number of messages or the number of missed calls received.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

12 Getting to know your phone

Message counter LED

Indicates number of Base messages and shows status

of answer machine.

Power / In use light (green)

SIM Card slot

On=power on.

See page 22.

Flashes=base in use.

 

 

Battery charging light (red)

 

On=handset charging on base.

Delete

 

Press once to delete the

Stop

current message.

Stop play back.

At the end of all message

 

play back, press once within 8

 

seconds to delete all messages.

 

 

Find

Vol + / Vol –

Press to ring all registered

handsets, helpful for finding a

Increase or decrease speaker

missing handset, page 18.

volume during play back.

 

<< Skip

Play / Pause

Skip >>

Ans. On/Off

Press once to repeat

Play/pause messages.

Skip forward to

Switch answering

the current message,

 

the next message.

machine on or off.

twice to play the

 

 

 

previous message.

 

 

 

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

Getting to know your phone

13

Navigating the menus

Your BT Synergy 5500 has an easy to use menu system.

Each menu has a list of options, which you can see on the menu map on the following page.

When the handset is switched on and in standby:

1.Press Menu to open the main menu.

2.Then use or buttons to scroll through the available options.

3.Press the Select option button to select a menu option or the Back option button to go back to the previous screen.

To return to the previous menu level, press Back. To exit the menu and return to standby press .

Option buttons

Press to select the option displayed

on the screen.

Options

MENU NAMES

If no buttons are pressed for 30 seconds, the handset returns to standby automatically.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

14Getting to know your phone

Menu map

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Text messaging

 

 

 

Answer machine

Calls Lists

Agenda

Network Services

 

Write Message

 

 

 

Play

Missed Calls

ADD EVENT

BT Helpline

 

Inbox

 

 

 

 

Play All

Received Calls

The following options

BT 118500

 

Drafts

 

 

 

 

Answer On/Off

Dialled Calls

will only be displayed

Divert on

 

Outbox

 

 

 

 

Record Memo

Delete calls

once an event has

Divert off

 

Templates

 

 

 

 

Outgoing Message

 

 

 

been stored:

Divert check

 

Delete Messages

 

Delete Messages

 

 

 

Add event

C wait on

 

Text Settings

 

 

 

 

Answer Settings

 

 

 

Show Details

C wait off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Edit Event

C wait check

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Send as a Text

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delete Event

 

 

 

 

Character map

 

 

 

 

 

 

 

 

 

 

 

Delete All Events

 

 

 

 

Button

Lowercase

 

 

 

Uppercase

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

. , - ? ! ¡ ¿ ‘ @ : ; / 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

 

 

a b c 2 ä æ å à ç

 

 

 

A B C 2 Ä Æ Å Ç

 

 

 

 

3

 

 

 

d e f 3 è é

 

 

 

D E F 3 É

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

 

 

g

h

i

4 ì

 

 

 

 

 

 

G

H

I

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

 

 

 

j

k

l

5

 

 

 

 

 

 

J

K

L

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

 

 

m n o 6 ö ø ò ñ

 

 

 

M N O 6 Ö Ø Ñ

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

 

 

 

p q r s 7 ß

 

 

 

P Q R S 7

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8

 

 

 

t u v 8 ù ü

 

 

 

T U V 8 Ü

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9

 

 

 

w x y z 9

 

 

 

W X Y Z 9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0

 

 

 

0

 

 

(= space)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*

 

 

 

bring up symbol table (in SMS text editing mode)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

#

 

 

 

short press to switch between Abc, abc, ABC and 123 mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

 

 

 

 

 

 

 

 

 

Getting to know your phone

15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clock & Alarm

Settings

Registration

Names menu

Date & Time

Set Handset

Register Handset

From menu in standby:

Alarm

Ringtone

Select Base

Search

 

Time Format

Ringer Volume

De-register

Add Entry

 

Receiver Volume

 

Copy Phonebook

 

Handset Name

 

Dialling Codes

 

LANGUAGE

 

Memory Status

 

SCREENSAVER

 

Delete Phonebook

 

Light Timeout

 

 

 

 

Auto Talk

 

Press

in standby:

 

Key Beep

 

 

 

 

 

 

PABX Access Code

 

PHONEBOOK EMPTY

 

Set Base

 

will be displayed if no

 

Ringtone

 

entries are stored.

 

Ringer Volume

 

Select options and

 

Dialling Mode

 

 

 

the following list is

 

Ring Priority

 

 

 

displayed:

 

 

Recall Mode

 

 

 

 

 

 

 

First Ring

 

Show Details

 

System PIN

 

Send Message

 

Master Reset

 

Edit Entry

 

 

 

Copy Entry

 

 

 

Ringtone

 

 

 

Delete Entry

Press Names during a call:

Phonebook list is displayed. Add Entry Show Details Edit Entry Delete Entry

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

16

 

Using the phone

 

 

 

 

 

 

 

 

 

 

 

 

When you make a call, the green In Use light on

 

Switch the handset on / off

 

 

 

the base flashes.

 

 

 

 

 

 

 

Call timer

1.

In standby, press and hold

to switch the handset off.

 

 

 

 

 

 

 

 

 

Your handset will automatically time the duration

 

When off, press

to switch back on, or put the handset back on its base.

 

 

of all external calls. The handset display shows

 

 

 

 

 

 

 

the call duration both during and for a few

 

 

 

 

 

 

 

seconds after your call.

 

Make a call

 

 

 

 

During a call, you can open the phonebook by

 

 

 

 

 

 

 

 

 

 

 

 

pressing Names.

1.

Press

.

 

 

Out of range warning

When the handset moves out of range of the 2. When you hear the dial tone, dial the number. base, the screen shows Searching… the

flashes and the handset gives a warning beep.

If you are on a call, the line will hang up.

 

Preparatory dialling

 

 

 

Move back within in range. The handset will

1.

Dial the number first. If you make a mistake press Clear to delete the

automatically re-connect to the base.

 

last digit.

 

Auto Talk

 

 

 

 

 

 

 

If auto talk is set to ON you can just pick the

2.

Press

to dial.

handset up to answer a call.

 

 

 

If you have switched auto talk off, you will need

 

 

 

to press

as well.

 

End a call

 

Auto Talk ON is the default setting. To switch

1.

Press

.

Auto Talk on and off, see page 26.

Receive a call

When you receive an external call, the phone rings. The display shows External Call and the caller’s number or, if the number matches an entry stored in the phonebook, the name is displayed.

To answer the call:

1.If your handset is on the base and Auto Talk is on, pick up the handset. Or

If your handset is on the base and Auto Talk is off, pick up the handset and press .

Or

If your handset is off the base, press .

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

 

Using the phone

17

 

 

 

Adjust the earpiece /receiver volume

There are 8 volume settings, the default setting

 

 

is level 1.

 

1.During a call, press or to increase the volume. The display shows the level.

 

Secrecy

Secrecy

1.

During a call, press Secrecy. The display shows Secrecy On and your caller

During a call, you can use the secrecy

function to talk to someone nearby without

 

cannot hear you.

your caller hearing.

2.

Press Off to return to your caller.

 

 

Make a handsfree call

 

 

 

1.

Dial the number then press

.

Handsfree

2.

Press

again. The

icon is displayed and you hear your call over the

Handsfree lets you talk to your caller without

holding the handset. It also enables other people

 

handset loudspeaker.

 

 

in the room to listen to your conversation over

 

 

 

 

 

the loudspeaker.

 

Press

to switch the call between the earpiece and the loudspeaker.

During a handsfree call, press or to

 

 

 

 

 

3.

Press

to end the call.

 

change the volume.

 

 

Answer a call handsfree

 

When the phone rings:

 

 

 

1.

Press

twice to answer the call.

 

 

 

Switch to handsfree during a call

 

 

1.

During a call: press

to put the call on the loudspeaker. To switch handsfree

 

 

off and return the call to the earpiece, press

again.

 

 

Redial the last number called

 

Redial

1.

Press

the last number you called is highlighted.

The last 20 telephone numbers called are

saved to a redial list. You can then select any

2.

Press

to dial.

 

 

of the numbers to redial, delete or copy to the

 

 

phonebook.

 

 

 

 

 

Redial numbers can be up to 32 digits long.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

18 Using the phone

Keypad lock

You can lock the keypad so that it cannot be used accidentally while carrying it around.

You will be able to dial the emergency numbers 999 and 112.

Important

When the keypad is locked you can still answer incoming calls and operate the handset as normal. When the call is ended, the keypad lock comes on again.

You can alert a handset user that they are wanted or locate a missing handset.

Paging calls cannot be answered by a handset.

Redial a number from the redial list

1.Press the last number you called is displayed.

2.Press or to scroll to the number you want.

3.Press to dial.

Save a number from the redial list to the phonebook

Please see page 36 for instructions, “Copy a Calls list number to the phonebook”, and select the Dialled calls option.

Delete a redial number/delete all redial

Please see page 37 for instructions and select the Dialled Calls option.

To lock the keypad

1. Press and hold . The icon is displayed.

To unlock the keypad:

1.Press Unlock. Display shows Press # to Unlock Keys.

2.Press within a second.

Paging/Find handset

1.Press on the base. All handsets registered to the base will ring and display

Paging Call.

2.Press on the base again to stop the ringing or, on any handset, press Stop or any button on the handset to stop all handsets ringing.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

 

 

 

 

 

 

 

 

Using the phone

19

 

 

 

 

 

 

 

 

250 Name and number phonebook

You can store up to 250 names and numbers

 

 

in the phonebook. Names can be up to 12

 

 

 

 

 

 

characters long and numbers up to 24 digits. You

 

 

 

 

 

 

can also select different ring tones for phonebook

 

 

Store a name and number

 

entries.

 

 

 

 

 

 

 

When storing a name the first character is upper

 

1.

From standby, press Names. The phonebook menu is displayed.

 

case and the rest lower case.

 

 

 

2.

Search is highlighted. Scroll

to Add Entry and press Select.

To change the case manually, press .

 

3.

Enter the name and press OK.

 

To store Pause, press and hold

.

 

4.

Enter the number and press Save.

 

To store a Recall, press

(this can only be

 

 

done for TIMED BREAK).

 

 

 

 

 

 

 

 

 

 

 

5.

Scroll

or

to the ringtone you want and press Select. The display

Store a name and number

 

 

 

 

shows <NAME> Saved and returns to the phonebook menu.

If you subscribe to a Caller Display Service and

 

 

 

 

 

 

want the name of your caller displayed instead

 

6.

Press Back to return to the previous menu level.

of the number service, enter the full telephone

 

 

 

 

 

 

number including the dialling code .

 

 

 

 

 

 

You can store multiple entries with the same

 

 

View an entry

 

 

name but, to prevent unnecessary duplicates,

 

 

 

 

 

 

only store the same number once.

 

 

1.

Press

. The first entry is displayed.

Entering names

 

 

 

 

 

 

 

 

 

 

 

2.

Scroll

or

to the entry you want or search alphabetically.

Use the keypad letters to enter

 

 

3.

Press Options. The display highlights Show Details.

names, e.g. to store TOM:

 

 

 

Press

once to enter T.

 

 

 

4.

Press Select to display the name, number and ringtone.

 

 

 

Press

three times to enter O.

 

 

 

 

 

 

 

 

 

5.

Press Dial to call the number or Back to return to the previous level.

Press

once to enter M.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Writing tips

 

 

 

 

 

Dial an entry

 

 

Press Clear to delete the last character or digit.

 

1.

In standby, press

. The first entry is displayed.

Press

or

to move backwards or forwards

 

through character/digits.

 

 

 

 

 

 

 

 

 

 

 

2.

Scroll

or

to the entry you want or search alphabetically.

Press

to switch between upper and lower case.

 

3.

Press

to dial the displayed number.

Press

to insert a space.

 

 

 

 

 

 

 

 

Use

or

for other punctuation characters.

 

 

 

 

 

 

You must enter a name to go with a number or

 

 

 

 

 

 

the entry will not be saved.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

20 Using the phone

Search alphabetically

Press Or

Press Names.

Search is highlighted. Press Select. The list of entries is displayed.

Enter the first letter of the name you want. The first name beginning with that letter is displayed.

Scroll to view any other entries beginning with that letter.

Open the phonebook during a call.

1.During your conversation, press Names.

2.Use the menu to select Add Entry,

Show Details, Edit Entry or Delete Entry.

Edit a name and number

1.Press .

2.Scroll or to the entry you want.

3.Press Options and scroll to Edit Entry and press Select.

4.Press Clear to delete characters, use the keypad to enter new ones then press OK.

5.Press Clear to delete digits, use the keypad to enter new ones then press Save.

6.Scroll or to the ringtone you want and press Select to save the entry.

7.Press Back to return to the previous menu level.

Edit ringtone

1.Press .

2.Scroll or to the entry you want.

3.Press Options and scroll to Ringtone and press Select.

4.Scroll or to the ringtone you want and select OK to save the entry.

5.Press Back to return to the previous menu level.

Delete an entry

1.Press .

2.Scroll or to the entry you want.

3.Press Options and scroll to Delete Entry and press Select.

4.Press Yes to confirm or No to cancel.

5.Press Back to return to the previous menu level.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

Using the phone

21

Delete entire phonebook

1.Press Names.

2.Scroll or to Delete Phonebook and press Select.

3.Press Yes to confirm or No to cancel.

4.Press Back to return to the previous menu level.

Copy an entry to another handset

1.Press .

2.Scroll or to the entry you want.

3.Press Options and scroll to Copy Entry and press Select.

4.To Handset is displayed. Press Select.

5.Available handsets are displayed. Scroll or to the handset you want and press Select. Copy Phonebook? is prompted on the receiving handset. Press Yes to accept or No to cancel. When completed the display shows 1 Entry Copied.

6.Press Back to return to the previous menu level.

Copy the entire phonebook to another handset

At the handset you are copying from:

1.Press Names.

2.Scroll to Copy Phonebook and press Select.

3.To Handset is displayed. Press Select.

4.Available handsets are displayed. Scroll or to the handset you want and press Select. When completed the display shows the number of entries copied.

5.Press Back to return to the previous menu level.

At the receiving handset:

The display shows Copy Phonebook? Press Yes to begin copying or No to cancel.

When you have more than one handset registered to your BT Synergy 5500 base, you can copy entries between handsets.

In just a few minutes, you can copy all your phonebook contacts to another handset.

Memory status

You can check how much of the phonebook memory is available.

1.Press Names.

2.Scroll to Memory Status and press

Select.

3.Display shows the number of Used and Free entries.

4.Press Back to return to the previous menu level.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

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