Apple Color StyleWriter 6500 User Manual

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Color StyleWriter 6500

Color ink-jet printer for Mac OS and Windows users

K Apple Computer, Inc.

written consent of Apple. Your rights to the software are governed by the accompanying software license agreement.

The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws.

Every effort has been made to ensure that the information in this manual is accurate. Apple is not responsible for printing or clerical errors.

Apple Computer, Inc. 1 Infinite Loop Cupertino, CA 95014-2084 408-996-1010 http://www.apple.com

Apple, the Apple logo, AppleTalk, Chicago, ColorSync, the ColorSync logo, EtherTalk, Extensions Manager, LaserWriter, LocalTalk, Mac, Macintosh, Macintosh Quadra, Monaco, New York, PowerBook, Power Macintosh, QuickDraw, StyleWriter, TrueType, and Zeal are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Finder, Geneva, and OneScanner are trademarks of Apple Computer, Inc. Adobe, Adobe Illustrator, Adobe Type Manager, and PostScript are trademarks of Adobe

Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions. Classic is a registered trademark licensed to Apple Computer, Inc. Helvetica, Palatino, and Times are registered trademarks of Linotype-Hell AG and/or its

subsidiaries. ITC Avant Garde, ITC Bookman, ITC Garamond, ITC Lubalin Graph, ITC Machine, ITC Zapf

Chancery, and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation.

Simultaneously published in the United States and Canada. Other company and product names mentioned herein may be trademarks of their respective

companies. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance or use of these products.

Con tents

Communications regulation infor mation vi

Welcome ix

1Setting Up Your Printer 1

Important safety instructions 1 Unpacking the printer 3 Plugging in the printer 5 Tur ning the printer on a nd off 6 Installi ng the ink cartridges 7 Loading paper into the paper tray 10 Printing the sample page 12 Connecting the printer directly to a Mac OS computer 13 Connecting to a n Apple LocalTalk network (optional) 14 Connecting the printer to an EtherTalk network 16 Connecting the printer directly to a Windows/DOS computer 17

iii

2Printing From a Mac OS Computer 19

Installi ng the Mac OS printer software 19 Power Macintosh users and vi rtual memory 23 Usi ng a directly conn ected Color StyleWriter 6500 24 Using a Color StyleWriter 6500 on a LocalTalk network 25 Aligning the ink cartridges 27 Quick instructions for printing standard documents 30 Detailed instructions for printing documents 31 Usi ng cus tom paper sizes 39 Creating your own water marks 42 Desktop printing 43 Monitoring and controlling background printing 47

3Printing From a Windows/DOS Computer 49

Installi ng the Windows printer software 49 Selecting your pri nter as the default printer—Windows 95 52 Selecting your pri nter as the default printer—Windows 3.1 53 Usi ng t he Toolbox 53 Printing from DOS software applications 54 If you have trouble printing 54

4Loading Paper and Other Materials 55

Printing on standard paper 55 Printing envelopes 56 Printing transparencies 59 Printing labels 60 Printing on your own custom paper sizes 60 Printing index cards and postcards 61

Contents

5Tips on Paper, Quality, Speed, and Cost 63

Choosing print materials 63 Quality 65 Speed 6 6 Cost 66

6Troubleshooting 67

Safety precautions 67 General problems and solutions 68 Cleaning the i nk cartridges 73 Solutions specific to a Mac OS computer 75 Solutions specific to a Wi ndows/DOS computer 81

Appendix A Technical Information 83

General specifications 83 Apple printer supplies and accessories 86

Appendix B Using Fonts With the Color StyleWriter 6500 89

Kinds of fonts 89 How TrueType fonts work with other kinds of fonts 92 How the computer looks for fonts 94 Where fonts are stored 94 Styled fonts 97 Common questions about fonts 98

Appe n dix C Using ColorSync 101

The problem that ColorSync solves 101 How ColorSync works 102 Setting up ColorSync 103 Tips for best results 10 6 For more information 107

Index 109

Contents

Communications regulation information

FCC statement

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected.

Radio and television interference

The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Apple’s instructions—it may cause interference with radio and television reception.

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

You can determine whether your computer system is causing interference by turning it off. If the interference stops, it was probably caused by the computer or one of the peripheral devices.

If your computer system does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures:

m Turn the television or radio antenna until the interference stops. m Move the computer to one side or the other of the television or radio. m Move the computer farther away from the television or radio. m Plug the computer into an outlet that is on a different circuit from the television or radio.

(That is, make certain the computer and the television or radio are on circuits controlled by different circuit breakers or fuses.)

If necessary, consult an Apple-authorized service provider or Apple. See the service and support information that came with your Apple product. Or, consult an experienced radio/television technician for additional suggestions.

IMPORTANT

could void the FCC Certification and negate your authority to operate the product.

Changes or modifications to this product not authorized by Apple Computer, Inc.,

Communications Regulation Information

Industry Canada statement

This Class B device meets all requirements of the Canadian interference-causing equipment regulations.

Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

VCCI Class 2 statement

Communications Regulation Information

vii

Welcome

Congratulations on your purchase of the Apple Color StyleWriter 6500 printer. This manual describes how to set up the printer and how to use it.

Main features of the Color StyleWriter 6500 printer

The Color StyleWriter 6500 works with Mac OS and Windows/DOS computers.

m The Color StyleWriter 6500 prints high-quality color graphics and text on

a variety of materials, including plain paper.

m The Color StyleWriter 6500 pri nts up to eight pages per minute in black,

four pages per minute in color.

m As an Energy Star Partner, Apple Computer has determined that this

product meets the Energy Star guidelines for energy efficiency.

m The paper input tray holds up to 150 sheets of paper, 15 envelopes, 30

cards, and 25 sh eets of labels.

m Desktop printing on a Mac OS computer makes it easy to switch printers

and monitor your print requests.

m The printer offers 64 available TrueType (outline) fonts for a Mac OS

computer and 42 for a Windows/DOS computer that print smoothly in a variety of sizes.

System requirements for a Mac OS computer

To ins tall the printer software and use the Color StyleWriter 6500 printer with your Mac OS computer, you n eed

m a Mac OS computer with a 68020 or higher central processing unit (CPU),

any Macintosh except a Macintosh Plus, SE, Classic

PowerBook 100

m Macintosh Operating System (Mac OS) version 7.1 or later m at least 4 megabytes (MB) of random-access memory (RAM) for a

non-Power Macintosh; if you have a Power Macintosh, 8 MB of RAM is the minimum requirement, and 16 MB is recommended

m at least 8 MB of space available on your hard disk The Installer program that comes with the Color StyleWriter 6500

automatically checks whether your computer meets these requirements. Chapter 2 explains how to use the Installer program.

System requirements for a Windows computer

To ins tall the printer software and use the Color StyleWriter 6500 printer with a Windows computer, you need a computer with one of the following combinations of hardware and operating systems:

, Portable, or

m Windows 95 version 1.0 or later, 486 (or greater) processor, 8 MB of RAM m Windows 3.1 or a later version, DOS 3.3 or later, 386 (or greater) processor,

4 MB of RAM

The installation program that comes with the printer automatically checks whether your computer meets these requirements. Chapter 3 explains how to install the pri nter software on a Windows/DOS computer.

Welcome

Setting Up Your Printer

This chapter introduces the Apple Color StyleWriter 6500 printer and explains how to set it up. After you follow the instructions in this chapter, you’ll be ready to print.

Important safety instructions

Always t ake the following precautions:

m Keep the printer cover closed when printing. m Always t urn off th e printer before unplugging it. m Keep the ink cartridges away from children. m Keep the printer away from sources of liquid, such as washbasins, bathtubs,

and shower stalls.

m Protect the printer from dampness or wet weather, such as rain and snow. m Read all the installation instructions carefully before you plug the printer

into a wall socket.

m Keep these instructions handy for reference by you and others. m Follow all instructions and warnings dealing with your computer system. m Don’t use devices that produce open flames, such as Bunsen burners, near

the printer.

m Don’t use alcohol-based or ammonia-based cleaners on or around the

printer.

m Always unplug the printer before cleaning it. m Clean the outside of the printer with a damp cloth and, if necessary, a mild

soap or detergent. Be careful not to get liquid into the printer or the power cord receptacle.

Watch for these situations, and if one occurs pull the plug!

m the power cord or plug becomes frayed or otherwise damaged m you spill something into the printer m the printer is exposed to rain or any other excess moisture m the printer has been dropped or otherwise damaged m you suspect that your printer needs service or repair

WARNING

Electrical equipment may be hazardous if misused. Operation of this product, or similar products, must always be supervised by an adult. Do not allow children access to the interior of any electrical product and do not permit them to handle any cables.

Chapter 1

Unpacking t he printer

Color StyleWriter 6500Floppy disk

CD-ROM disc

Black cartridge

Color cartridge

Macintosh serial cable Power cord

1 Remove everything from the shipping box, but leave the ink cartridges in their packages.

2 Remove the tape and packing material from the outside of the printer.

Setting Up Your Printer

3 Open the printer’s cover and remove the packing material from the inside of the printer.

Then, remove the packing material.

First, slide the carrier to the right.

There are three white plastic pieces inserted inside of the printer. Remove the two large pieces that are across the top of the carriage. Then follow the next step to remove the third, smaller piece.

4Slide the carrier to the right and remove the white plastic carrier restraint.

Chapter 1

Save the carton and the packing material in case you ever need to ship the printer.

5Close the printer’s cover. 6Place the printer in your work area.

Choose a location n ear your computer that has an electrical outlet and good ventilation, is out of direct sunlight, never gets damp or very hot or very cold, and is away from devices that could cause electromagnetic interference, such as stereo speakers or cordless telephone transmitters. Do not place th e printer on a slanted surface. See Appendix A, “Technical Information,” for specific information about the physical requirements of your printer.

Plugging in t he printer

Plug th e connector end of the power cord into the printer and then plug the other end into a grounded outlet.

IMPORTANT

The only way to disconn ect power completely is to unplug the power cord. Make sure that at least on e end of the power cord is within easy reach so that you ca n unplug th e printer in an emergency.

Setting Up Your Printer

Turning the printer on and off

Resume button

Power button

To tu r n on the printer, press the power button. The green power light glows. To tu r n the printer off, press the power button again. The power light goes out.

WARNING

Except in an emergency, make sure the printer is turn ed off before you unplug it. (When the power light is off, the power is off.) If the printer is plugged into a power strip, never turn off the power strip unless you’ve already turned the pri nter off.

When you turn off the printer, it moves the ink cartridges to the right, where it caps the nozzles to keep the in k cartridges from drying out. If you unplug the printer or discontinue power before turning it off, the printer can’t position the cartridges in the capped position, the print head may dry out, and you’ll have to replace the cartridges.

Chapter 1

Installing the ink cartridges

The carrier moves to the center, automatically.

Do not slide the carrier by hand.

The resume light flashes when the power is on and you open the cover.

Each ink cartridge contai ns a print head, which sprays the ink onto the paper. Treat it gently so you don’t damage it.

WARNING

The carrier holds the ink cartridges a nd moves them back and fort h when you are printing a document. Don’t slide the carrier by hand or you will damage the printer.

1 To turn on your printer, press the power button.

The green power light comes on.

2 Open the front cover.

Note: If the carrier does not move automatically to the center, try closing the cover and turning the power off. Then repeat steps 1 and 2.

Setting Up Your Printer

Color ink cartridge Black ink cartridge

Make sure you remove the tape from both cartridges.

Ink-cartridge latches

WARNING

Use only ink designed for use with the Color StyleWriter 6500.

3 Lift both of the ink-cartridge latches.

4Grasp each ink cartridge by its sides and carefully remove the tape from the cartridge’s

print head.

You may safely touch the the black plastic, but be careful not to touch any other part.

Chapter 1

5Slide the ink cartridges down into the carrier, and then close the latch over each cartridge.

When you close the cover, you can hear the carrier move to the right.

IMPORTANT If the orange resume light blinks after you close the cover, the ink cartridges are not installed properly. Turn the printer off, then repeat steps 1 through 5. Be sure to press both ink cartridges firmly into place in the carrier.

Black ink cartridge

For the printer to work, you must install both ink cartridges.

Color ink cartridge

Press firmly to snap each latch into place.

6Close the printer’s front cover.

Setting Up Your Printer

Loading paper into the paper tray

Width adjuster

Length adjuster

The paper tray holds up to 150 sheets of 20-pound paper and feeds the paper automatically i nto the printer. You can load many sizes of paper a nd other media into the sheet feeder as described in Chapter 4, but to print the sample page, as described in the next section, use U.S. letter-size or A4 paper. To load paper into the sheet feeder, follow these steps:

1Slide the paper adjusters out as far as you can.

Chapter 1

2Make sure the edges are even on all sides before inserting a stack of paper.

3 Load the paper into the lower tray, print side down.

Slide the paper lengthwise into the tray, print side down.

The wrapper that the paper comes in usually tells which side to print first.

4Slide the paper adjusters in to touch the edges of the stack of paper.

Setting Up Your Printer

Printing the sample page

Resume button Power button

To see what your printer can do, print the sample page.

1Make sure the printer is turned on. 2With the printer’s power light on, press and hold the resume button until the orange light

goes out.

The printer prints the sample page, your first full-color document from your Color StyleWriter 6500.

Chapter 1

Connecting the printer directly to a Mac OS computer

Connect this end of the cable to either the printer port or the modem port, which are labeled with these icons.

Some Macintosh computers have a combined serial port with two icons.

If you want to add the printer to a LocalTalk network, see the next section, “Connecting to an Apple LocalTalk Network (Optional).” If you have a Windows/DOS computer, see “Connecting the Printer Directly to a Windows/DOS Computer,” later in this chapter.

1Make sure the computer is turned off. 2Plug the cable into the round port on the printer.

You can use the serial cable that came with your printer.

3Plug the other end of the cable into one of the ports on your computer.

If the modem port (W) is available, plug the serial cable into that port. Otherwise, plug the cable into the printer port ([).

If your computer has a combined modem and printer port ([/W), use it. Remem ber which por t on the computer you use. Later you must tell the

printer software where to look for the printer.

Setting Up Your Printer

Some PowerBook computers may require special settings. For details, see

Connector box

LocalTalk cable

“Special Information for PowerBook Owners” in the section “Using a Color StyleWriter 6500 on a LocalTalk Network” in Chapter 2.

Connecting to an Apple LocalTalk network (optional)

If you want to connect your printer directly to your computer for personal use, see the previous section, “Connecting the Printer Directly to a Mac OS Computer.” If you have a Windows/DOS computer, see the section, “Connecting the Printer Directly to a Windows/DOS Computer” later in this chapter. If you have an existing LocalTalk network and you want to share your printer with other Mac OS computers on the network, follow the steps below.

1 Obtain a LocalTalk Connection Kit.

Chapter 1

LocalTalk Connection Kits come in many varieties. A kit usually contains on e connector box and one LocalTalk cable. Two different LocalTalk connecting kits are available from Apple. For information about these kits, see “Apple Printer Supplies and Accessories” in Appendix A.

2Make sure the computer is turned off. 3Plug the connector box into the round port on the printer.

4Connect the printer to the network in one of these two ways:

m To connect the printer to the end of a LocalTalk network, use the LocalTalk

cable to connect the unused socket of the nearest device’s connector box to the printer’s connector box.

Note: The printer’s connector box may need a ter minator placed in the unused socket for the LocalTalk network to work properly. Check the instructions that come with your LocalTalk Connection Kit for further information.

m To connect the printer between two devices on a LocalTalk network,

disconnect one LocalTalk cable from the connector box or the device immediately to the left or right of the printer a nd plug it into the new printer’s connector box. T h en use the new LocalTalk cable to connect the free socket on the printer’s connector box to the socket you freed on the other device’s connector box.

Setting Up Your Printer

Connecting the printer to an EtherTalk network

If you have the optional Color StyleWriter EtherTalk Adapter II, you can connect a Color StyleWriter 6500 printer directly to an EtherTal k network.

To attach the EtherTalk Adapter and connect your Color StyleWriter 6500 to the network, follow the instructions that came with the adapter. Once the printer is on the network, its name appears in the Chooser just like the names of other network printers.

If you want to change the name, click Rename. In the dialog box that appears, type a new name for the Color StyleWriter 6500 printer. (Note: Anyone on the network can change the name.)

Chapter 1

Connecting the printer directly to a Windows/DOS computer

Connect the other end to the appropriate port on your computer.

Connect this end of the cable to the parallel port on the printer.

Note: You should not use the printer with a Mac OS computer and a Windows/DOS computer connected at the same time.

1Make sure the computer is turned off. 2Plug the cable into the parallel port on the printer.

Be sure to clip the connector in place to assure a reliable connection. Use a high-quality bidirectional parallel printer cable. If you need to purchase

a cable, most consumer electronics stores carry them.

3Plug the other end of the cable into the appropriate port on your computer.

If your connector has thumbscrews, be sure to tighten them to ensure a reliable connection.

Remem ber which por t on the computer you use. Later you must tell the printer software where to look for the printer.

Setting Up Your Printer

Printing From a Mac OS Computer

This chapter explains how to install the Color StyleWriter 6000 Series printer software a nd start printing.

If you have a Windows/DOS computer, see Chapter 3. For detailed information on printing specific kinds of documents, such as

envelopes, index cards, and transparencies, see Chapter 4.

Installin g th e Mac OS printer software

Before you can pri nt your documents, you need to install the printer software on your computer. The

comes with the Color StyleWriter 6500 contains the pri nter software and an Installer program.

The Installer installs the new printing software you need, plus the fonts that come with the printer.

Apple Printer Software Collection CD-ROM disc that

If you have been using Apple’s QuickDraw GX software, turn it off now. The Color StyleWriter 6500 software is not compatible with QuickDraw GX.

Note: If you ever upgrade your system software you must reinstall the Color StyleWriter 6000 Series printer software.

Using the M inimal Printer Software floppy disk

If you have a CD-ROM drive, skip to the n ext section, “Using the Apple Printer Software Collection CD-ROM Disc.”

If you do not have a CD-ROM drive, the Color StyleWriter 6000 Series Minimal Printer Software floppy disk that came with your printer contains minimal

software that lets you start printing now. For instructions on installing the software, see the Read Me file you’ll find on the floppy disk.

It is recommended, however, that you obtain the complete set of software. Here are two ways to get the software:

m Download the complete printer software (but not the fonts) from Apple’s

Web site at http://www.apple.com.

m If you have access to a computer with a CD-ROM drive, the Apple Printer

Software Collection CD-ROM disc contains special files of the complete set

of floppy disks. The CD-ROM disc also contains a disk-d uplication application you can use to create your own set of floppy disks from those files. See the instr uctions that accompany the application. (You cannot simply copy the files to floppy disks; you must use the disk-duplication application to transfer the information to the floppy disks.)

Note: Any software applications or extra fonts from companies other than Apple are available only on the CD-ROM disc. In addition, if you use minimal software, you won’t be able to use features of the pri nter software such as wa termarks, ColorSync color matching, a nd fonts other than those already installed with your system software or in your applications.

Chapter 2

Using the A ppl e Printer Software Collection CD-ROM disc

1 Turn off any automatic virus-detection applications you have on your Mac OS computer.

If you don’t, problems may occur during the installation. After installation is complete, you can turn the virus-detection programs back on. (See the instructions that came with your virus-detection application for how to turn off detection.)

2 Insert the

Apple Printer Software Collection

CD-ROM disc into your CD-ROM drive.

Double-click the CD icon.

3 Open the Printer Software folder. 4 Open the Macintosh folder. 5 Open the Installer folder. 6 To start the Installer program, double-click its icon. 7 In the Welcome dialog box that appears, click Continue.

IMPORTANT

The Installer determines whether you have the correct system software, and enough memory and hard disk space to use this printer. If you don’t, the Installer displays a message telling you what you need. You won’t be able to install the printer software until you correct the system software or memory problem. If the message reports a problem, you can purchase new system software or memory from an Apple-authorized dealer, or make space available on your hard disk by throwing away files you don’t need.

8 Read the software license agreement and click Agree.

If you are unwilling to accept the terms of the agreement, click Disagree.

Printing From a Mac OS Computer

9In the Installer dialog box, click Install.

After a few moments, the Installer begins to install the printer software. A status box keeps you informed of progress during installation.

10 When you see a message reporting that installation was successful, click Restart.

The Installer restarts your computer. After you restart, you may notice a new icon on your desktop that represents a printer. It’s called a desktop printer, and it looks like this.

For information about desktop printers, see “Desktop Printing” later in this chapter.

Chapter 2

Installation troubleshooting

If the Installer can’t complete the installation, it will issue a warning message. Here are some ways to fix common problems:

m You may not have the correct hardware or system software for this printer.

If so, the Installer will tell you what you’re missing.

m You may have forgotten to turn off your virus-detection software as

described in the section “Using the Apple Printer Software Collection CD-ROM disc,” earlier in this chapter.

m You may have some corrupted fonts on your hard disk. To solve this

problem, see “Installation Is Unsuccessful” in Chapter 6.

More information about the Installer program

In the proced ure just described, the Installer copies all the software you need to your hard disk. In rare circumstances you may want to copy only a subset of the software. In that case choose Custom Install from the pop-up menu in the Installer. When a list of choices appears, select the items you wish to install, then click the Install button. (Click the letter i to t he right of any of the choices for information.)

Power M aci n t osh us ers and virtual memory

If you are using a Power Macintosh computer, you may want to turn on virtual memory before you try to print on the Color StyleWriter 6500. Th en choose a setting that’s at least 1 MB higher than your “Available built-in memory.” (You can set it higher without any ill effects.) With this setting, you will avoid some potential printing problems. Turning on virtual memory also reduces the amount of memory needed by many applications. For instr uctions on turning on virtual memory, see the documentation that came with your computer.

Printing From a Mac OS Computer

Using a dire ctly connected Color StyleWriter 6500

If your printer is connected directly to your computer with a serial cable, follow these instructions for selecting it in the Chooser.

If your printer is connected to a LocalTalk network, see the next section, “Using a Color StyleWriter 6500 on a LocalTalk Network.”

1Make sure the printer is turned on. 2Choose Chooser from the Apple (K) menu. 3In the Chooser dialog box, click the appropriate items to select them.

First, click this icon.

(If necessary, use the

scroll bar and arrows

to find it.)

Then click one of these icons to indicate which port you connected the printer to:

) or the

[

the printer port ( modem port (

If your computer is a PowerBook, see “Special Information for PowerBook Owners,” later in this chapter.

4Close the Chooser by clicking the close box in its upper-left corner. 5Notice the new desktop printer icon for the Color StyleWriter 6500.

After you close the Chooser, a desktop printer icon for the Color StyleWriter 6500 appears on the desktop.

Chapter 2

Using a Color StyleWriter 6500 on a LocalTalk network

If your printer is connected to a LocalTalk network, follow these instructions to select it in the Chooser and to rename it.

1Make sure the printer is turned on. 2Select Chooser from the Apple (K) menu. 3 In the Chooser dialog box, click the appropriate items to select them.

Once the printer is on the network, its name appears in the Chooser just like the names of other network printers.

Second, click this

icon. If necessary,

use the scroll bar

and arrows to find it.

4If you want to change the name, click Rename.

Third, click the name of

your printer on this list.

First, click to make AppleTalk active.

In the dialog box that appears, type a new name, and click Rename. (Note: Anyone on the network can change the name.)

Type a new name, then click Rename (or press Return).

Printing From a Mac OS Computer

Special information for PowerBook owners

PowerBook computers may requi re special setups. What you do depends on whether the PowerBook has one or two serial ports on its back panel.

Note: This information is for PowerBook users who connect the printer directly to their computer with a serial cable.

PowerBook computers with one serial port

Some PowerBook computers have a single serial port identified by a combination pri nter/modem icon ([/W). If an inter nal modem is installed on one of these PowerBook computers, the serial port may be in use even though it looks available. When you plug in the Color StyleWriter 6500, the PowerBook may not be able to communicate with the printer.

To ma ke t he port available for printing, make sure the serial port setting is Normal or External. To check the setting, open the PowerBook, PowerBook Setup, or Express Modem control pa nel. (If you have another kind of internal modem, you may have a different control pa nel. The control panel and the setting you use depend on which PowerBook you have and which internal modem you have.) If you have a PowerBook Express Modem, it is best to leave the serial port setting as Normal or External unless the modem programs you use require another setting for compatibility reasons.

Chapter 2

IMPORTANT

In the Chooser, select the combined printer/modem port. Also,

make sure AppleTalk is inactive.

PowerBook computers with two serial ports

Even when a PowerBook has two serial ports, if it also has an i nternal modem, the modem port (W) may look available but actually be in use. If the printer port ([) is available, connect the Color St yleWriter 6500 to it. If the printer port is unavailable and you must use the modem por t, make sure the modem serial port setting is Normal or External. To check the setting, open the PowerBook, PowerBook Setup, or Express Modem control panel. (If you have another kind of internal modem, you may have a different control panel. The control panel and the setting you use depend on which modem and system software version you have.) If you have a PowerBook Express Modem, it is best to leave the serial port setting as Normal or External.

For more information, see the instructions that came with your PowerBook.

Aligning the ink cartridges

Each time you install a n ew ink cartridge, you need to follow these steps:

1If necessary, turn on the printer.

The green power light should be on.

2Make sure there is plain paper in the paper tray. 3 Open the Read Me file that was installed with your printer software. 4Choose Print from the File menu. 5 In the dialog box that appears, choose Background Printing from the pop-up menu. 6Click the Foreground button if it is not already selected.

7Choose Services from the pop-up menu.

Choose Services

IMPORTANT

If the orange resume light blinks, the ink cartridges are not installed properly. Turn the printer off. Then follow the steps in “Installi ng the Ink Ca rtridges” in Chapter 1.

You cannot align the ink cartridges unless foreground printing is selected.

Printing From a Mac OS Computer

8In the Services panel that appears, click the checkbox next to “Align ink cartridges

Click here to make

an X appear in the

checkbox.

9In the Services panel, click Print.

10 Read the message that appears, and click Continue.

before printing.”

Chapter 2

11 Examine the patterns that appear on the printed page.

From among the sets of parallel lines, choose the horizontal set and the vertical s et for which the black and magenta lines are most closely aligned.

IMPORTANT

If you ca nnot see black lines, make sure you have removed the tape from the black ink cartridge. If you cannot see magenta lines, remove the tape from the color ink cartridge.

12 Choose the number and letter of the best-aligned horizontal and vertical lines, and

click OK.

Choose the number from the Horizontal pop-up menu. Choose the letter from the vertical pop-up menu.

Then click OK.

The printer prints a second page containing patterns you can use to verify that the alignment is acceptable.

13 If the patterns on the second printed page are acceptable, click Proceed.

If the printed patterns are properly aligned, click Proceed. To repeat the process, click Align Again.

14 Click OK in the remaining dialog boxes.

You have finished aligning the ink cartridges i n your printer.

Printing From a Mac OS Computer

Quick instructions for printing standard documents

Foll ow the instr uctions in this section to print a standard document:

m standard paper size (8.5" by 11" in the United States) m plain paper m portrait page orientation (so when you look at the printed page, it is longer

than it is wide)

m no special effects and normal print quality Assuming you have already selected the printer in the Chooser as described

earlier in this chapter, and that the printer is filled with standard paper, you need only follow these steps:

1While the document is in an active window, choose Print from the File menu.

The Print dialog box opens on your screen.

2Click the Print button.

After a few moments, the document starts to print. If background printing is turned on, you can continue working while the document is printing. You can also monitor and control the documents that are waiting to print. (See “Monitoring and Controlling Background Printing,” later in this chapter.)

Chapter 2

Detailed instructions for printing documents

To ta ke a dvantage of the special features of the Color StyleWriter 6500, follow these steps:

1If you haven’t already selected the Color StyleWriter 6500 in the Chooser, do so now.

You should have selected the Color StyleWriter 6500 earlier in this chapter, and if it’s the only printer you ever use, you won’t need to do it again. If you do need to switch, see “Switching Between Printers,” later in this chapter.

2 Load the paper, envelopes, or other materials into the printer, as described in Chapter 4. 3While the document is active on your screen, choose Page Setup from the File menu and

make adjustments in the dialog box that opens.

To indicate the size of paper in the

paper tray, use this pop-up menu.

If you want a

watermark on every

page, choose

Watermark from this

pop-up menu.

You can type a number from 5 to 999. Numbers smaller than 100 reduce the image; numbers greater than 100 enlarge it. Changing the size may change the pagination.

Choose the settings you want, then click OK.

IMPORTANT

Make sure you correctly indicate the size of the paper, envelopes, or other material you have in the paper tray. If you change the paper size in this dialog box, you might also want to look over your document to see if a ny of the page breaks have changed. For information on non-standard sizes, see “Using Custom Paper Sizes,” later in this chapter.

Printing From a Mac OS Computer

4If you’d like to print with a watermark, open the General pop-up menu and choose

Look here to see

the watermark

you choose.

Watermark.

Choose the watermark you want from the pop-up menu and then adjust the density and scaling.

Look here to see the effects of the scaling

option you choose.

Chapter 2

Move this slider to adjust how dark the watermark should print.

Use this pop-up menu to position the watermark.

5Choose Print from the File menu and make adjustments in the dialog box that opens.

You can specify the

number of copies

and a range of

pages to print.

Summary of

current settings

from the Print

Dialog panels

To change specific

settings for your

document, use this

pop-up menu.

When you are ready, click Print.

For more options, use the main pop-up menu.

To save these settings

for printing future

documents, click here.

To return to the default printer settings, click here.

Note: Clicking the “Save Settings” or “Revert to Default” buttons in any of the Print Dialog panels saves or reverts to default the settings for all the panels. You cannot save copies, page ranges, cartridge cleaning options, or alignment options. Settings from within an application will not be saved.

Printing From a Mac OS Computer

6When you have chosen the printer settings you want, click Print.

Look here to see the

effects of the quality

option you choose.

For your convenience, the Print button is available in any dialog box you use. On the next few pages of this manual, you’ll find explanations of the options

available from the Print dialog box: Paper Type/Quality, Layout, Color, Background Printing, and Services.

Pape r Type/Quality settings in the Print dialog box

For highest-quality printing, choose Best.

For faster printing, choose Normal or Draft. Draft is faster than Normal.

To save these settings

for printing future

documents, click here.

Chapter 2

Choose the type of paper you have in the paper tray.

To return to the default printer settings, click here.

Look here to see the

effects of the layout

options you choose.

To save these settings

for printing future

documents, click here.

Layout settings in the Print dialog box

Choose 1, 2, or 4 pages per sheet from this pop-up menu.

To print a border separating the pages in a 2- or 4-page layout, click to put an X in this checkbox.

To return to the default printer settings, click here.

Printing From a Mac OS Computer

Color settings in the Print dialog box

To turn on color

matching, click to

put an X in this

checkbox.

Look here to see the

effects of the color

options you choose.

To save these settings

for printing future

documents, click here.

You can choose Color, Grayscale or Black & White from this pop-up menu.

If you choose Black & White or Grayscale from the Image pop-up menu, these options are dimmed.

The ColorSync color-matching system makes sure that colors look as consistent as possible no matter what device you use to view them—monitor or printer. In addition, ColorSync helps give you the b est possible colors whe n you export the image to another Mac OS–based computer with ColorSync installed or print it on another color printer.

With ColorSync turned on and the Automatic matching method selected, the computer chooses the best matching method for the contents of the document you are printing. With Automatic matching, the matching method varies from object to object on each page to ensure the best matching for each object. If you are not satisfied with the results, you can choose the option you want from the Matching Method pop-up menu. Most of the time, however, the Automatic setting is best.

Automatic lets the computer choose the best color-matching method for your document.

If you have obtained additional printer profiles from other software companies, you can use the Printer Profile pop-up menu to choose the one you want. (The additional profiles should come with instructions telling you how to choose the appropriate one.)

If you don’t have additional printer profiles, leave this set to Automatic.

Chapter 2

Choose to print this

document in the

foreground or

background.

Unless you save the

setting, it applies to

this document only.

Note: The 13" monitor uses the default system profile. If you are using a different monitor, you should open the ColorSync control panel and select the correct system profile for your monitor or PowerBook display. For the best color, you need to choose a specific profile for your monitor. In the ColorSync control panel, choose the D50 profile for your monitor. If there is no D50 profile available for your monitor, choose Apple Multiple Scan 17 – D50. The D50 profile gives you better colors.

For more information on ColorSync, see Appendix C.

Background printing settings in the Print dialog box

With background printing on, you can continue to work on your computer while printing on the Color StyleWriter 6500. For more information see “Monitoring and Controlling Background Printing,” later in this chapter.

To save these settings

for printing future

documents, click here.

To return to the default printer settings, click here.

If you choose Foreground Printing, your computer will only print your job— you won’t b e able to work on other tasks until the printing is complete. If you choose Background Printing, you can work on other tasks while your computer prints.

Printing From a Mac OS Computer

To align new ink cartridges, click to put an X in this checkbox.

For details about

cleaning ink

cartridges, see

Chapter 6.

Services in the Print dialog box

To save these settings

for printing future

documents, click here.

Chapter 2

To return to the default printer settings, click here.

Using custom paper sizes

If you have a special size of paper to print on, you can define its size and characteristics a nd add it to the Paper Size pop-up menu in the Page Setup dialog box.

1Choose Page Setup from the File menu. 2 In the dialog box that appears, choose Edit Custom Paper Sizes from the Paper Size

pop-up menu.

3 In the Custom Paper Size List dialog box, click New.

To create a custom paper size, click New.

Printing From a Mac OS Computer

Choose Edit Custom Paper Sizes.

4In the Custom Paper Size Info dialog box, enter the settings you want.

Type a name for the

custom paper here.

The minimum paper size you can use is 3.93" by 5.7" (100 mm by 144 mm). The maximum paper size is 8.5" by 14" (216 mm by 356 mm).

Choose the unit of

measure you want,

and then type the

dimensions.

5In the Custom Paper Size List dialog box, click Done.

Choose the appropriate setting from the Kind pop-up menu.

When you’ve made the selections you want, click Save.

To change a custom size, select its name and click Modify.

To delete a custom size, select its name and click Remove.

Chapter 2

6 Before you print a document on the custom paper you have specified, be sure you also

choose the appropriate setting from the Paper Type pop-up menu.

To get to the Paper Type pop-up menu, choose Print from the File menu, and then choose Paper Type/Quality from the main pop-up menu.

Printing From a Mac OS Computer

Creating your own waterm arks

Watermark file Printed with

Align Top Left option

Printed with Centered option

Printed with Stretch to Fit option

Traditionally a watermark is a translucent image impressed on a piece of paper that you can see only by holding the paper up to the light. The Color StyleWriter 6500 can’t do that, but it can put an image on each page of your document, creating the illusion of a water mark. Th e Color StyleWriter 6500 comes with a number of watermarks already installed, and you can create more.

You can use any program that ca n save PICT or PICT2 format files to create your own watermarks. For example, you can create a watermark with your company’s logo on it.

1 Create the file with a drawing program or any program that can save PICT or PICT2 files.

Here are some tips for making effective watermarks:

m Make the watermark with saturated colors. When you print a document,

you can use the Density control to make the water mark lighter.

m As you draw the image, keep in mind how the watermark scaling options

affect the placement of the image when it is printed.

Chapter 2

m The printing software determi nes the placement of the watermark based on

Watermark file

Dot

Printed with Align Top Left option

Printed with Centered option

Printed with Stretch to Fit option

where it calculates the upper-left and lower-right corners of the image are. If you want to have more control over the placement, you can use your drawing program to place a dot above and to the left of the image in the watermark file to define a new upper-left corner. If you don’t want the dot to be visible i n your printed document, make the dot white.

2Save the PICT file inside the Printing Prefs folder.

To find the Printing Prefs folder, open the System Folder on your hard disk, then open the Preferences folder. The name you save your file as will be the name that appears in the Watermark dialog box.

Desktop printing

Note: If you send the watermark to someone, they also need any fonts that it uses.

Use one of the two methods described h ere to print do cuments without leaving the Finder. Desktop pri nting is particularly efficient when you have a number of documents you want to print at once or when you have a document that you have already formatted.

m Drag the icons of the documents you want to print to the desktop icon of

the printer you want to use.

Printing From a Mac OS Computer

m Select the icons of the documents you want to print and then choose Print

from the File menu. The documents will be pri nted on the default printer. (See “Switching Between Printers,” later in this chapter.)

In either case the computer will show you the Print dialog box so you can choose printing options. Make your choices, then click the Print button.

If background printing is turned on, you can conti nue working while the document is printing. You can also monitor and control the documents that are waiti ng to print. (See “Monitoring and Controlling Background Printing,” later i n this chapter.)

Creating, throwing away, and manipulating desktop printer icons

To create a desktop printer, select the printer i n the Chooser. After you close the Chooser, the icon appears on your desktop.

You can also do the following with desktop printer icons:

Throw away the icon.

desktop printer icon while the printer is printing a document. Note: You must always have at least one printer icon on your desktop. If

you throw away th e last icon, it will immediately be created again.

Drag the icon to the Trash. You can’t throw away a

Chapter 2

Rename the icon.

Rename the icon as you would any other Finder icon. Click the name to highlight it, then type the new name. This changes the name of the icon, not the name of the printer.

Move the icon.

m m

Create an alias for the icon.

You can drag the icon anywh ere you like.

You can create an alias for a desktop pri nter as you would for any Finder icon by selecting the icon and choosing Make Alias f rom the File menu. You can move the alias anywhere on or off the desktop.

Determining the status of a printer by looking a t its icon

You can tell the status of a printer by looking at its desktop icon:

Plain icon indicates a printer that is not currently chosen for printing.

Default icon indicates the printer you have currently chosen to print on.

Printing icon indicates a document is printing on this printer.

Stopped icon indicates you have stopped the print queue.

Error icon indicates there is an error on this printer. Double-click the icon to see a message.

Disabled icon indicates this desktop printer is not available.

Switching between printers

If you have more than one printer available, you must select which printer you want to use. The printer you select is called the default printer.

A bold outline around a desktop printer icon indicates that it is the default printer, where all your documents will print until you indicate otherwise.

A plain outline around a desktop printer icon indicates that it is not the default printer.

You can change the default printer in one of three ways:

m Select the printer by using the Chooser. m Drag the document you want to print to a desktop printer icon. m Select the printer by using its desktop printer icon.

These are described in the next section. If you switch printers, you should check your document before you print it to see whether the formatting changed.

Printing From a Mac OS Computer

Select the printer by using the Chooser

If you don’t have a desktop printer icon for the pri nter you want to use, you must select the printer by using the Chooser. The Chooser then makes it the default printer.

1Select the Chooser from the Apple ( 2Select the printer you want by clicking its icon. 3Close the Chooser by clicking the close box in its upper-left corner.

) menu.

When you close the Chooser, it creates a desktop printer icon for the printer you selected.

Drag the do cum ent you want to p r int to a deskto p printer icon

You can switch to a new default printer by dragging the icon of any document you want to print to the icon of the printer you want to use. (See “Desktop Printing” earlier in this chapter.)

Select the printer by using its desktop printer icon

Follow these steps to select a new default printer without immediately printing anything on it:

1Click the icon of the desktop printer you want to use.

A Printing menu appears on the menu bar at the top of the screen.

2Choose Set Default Printer from the Printing menu.

Until you choose another printer, the Print command will send your documents to this printer.

Chapter 2

Monitoring and controlling background printing

If you are using background printing, you can use the desktop printer features to monitor and control your print requests.

1Double-click the desktop printer icon you’re interested in.

A window opens listing the documents that are printing or waiting to print:

To put a job on hold,

select its icon and

click pause. To make

it active again, select

it and click the arrow.

2 Decide what you’d like to do.

To schedule a print time for a job, select its icon and click the clock.

To delete a print job,

select its title or icon (by clicking it), then click the Trash

To cancel a print job, select its icon and click the Trash icon.

The document currently printing

Documents waiting to print

icon. You can also drag the icon for the document to the Trash on your desktop. Note that these methods delete only the print job, not the document itself.

To put a print request on hold,

select its title or icon (by clicking it), then click the pause button. The print request will stay on hold until you select its title again and click the resume button. You can also put the print request that’s currently printing on hold by dragging it to the list of documents waiting to print.

Printing From a Mac OS Computer

To indicate that a print request is urgent,

select its title or icon (by clicking it), then click the small clock. In the dialog box that appears, click Urgent. This moves the print request to the top of your list.

To indicate that a print request should not print until a future time,

select its title or icon (by clicking it), then click the small clock. In the dialog box that appears, click At Time, th en set the time and date you want.

To sort the list of items waiting to print,

click th e title of the column you want to sort by. For example, to sort by the name of the document, click Document Name. (You can also sort by choosing the commands in the View menu.) The column title you sor ted by is underlined. Sorting the items does not change the order in which they will print. To see and change that order, sort by Print Tim e.

To change the order of the items waiting to print,

click the w ords “Print Time,”

and then change the items’ place in the list by draggi ng their titles.

To temporarily stop all your items from printing on this printer,

choose Stop Print Queue from the Printing menu. To resume using the printer, choose Start Print Queue from the Printing menu. If you’re usi ng a PowerBook, this can be a good way to save print requests while you’re on the road until you get back to your printer.

To move a print request from one printer to another printer

of the sa m e type, drag the ico n for the print request to the icon of the printer where you want to move it. If you’re not sure whether the two printers are of the same type, try moving the print request anyway—the printer software won’t let you move a print request to an incompatible printer.

Chapter 2

Printing From a Windows/DOS Computer

This chapter explains how to install the Color StyleWriter 600 0 Series printer software a nd start printing.

If you haven’t yet conn ected your printer to your computer, see Chapter 1. If you have a Mac OS computer, see Chapter 2. For detailed information on printing specific kinds of documents, such as

envelopes, index cards, and transparencies, see Chapter 4.

Installing the Windows printer software

Before you can print your documents, you need to install the printer software on your computer. The

comes with the Color StyleWriter 6500 contains this printer software. Foll ow the pro ced ures below to install the new printing software you need,

plus the fonts that com e with the printer.

Apple Printer Software Collection CD-ROM disc that

For a computer using Windows 95

1 Turn on the printer and computer.

Be sure to turn on the printer before you turn on the computer; otherwise you will not see onscreen installation instructions.

2 Turn off (disable) any screen savers or automatic virus-detection applications and close

any software applications that are running on your computer. 3Insert the 4Click Start and then click Settings. 5Choose Printers from the Settings menu. 6Double-click Add Printer. 7Click Next until you see a list of manufacturers and printer models. 8Click the Have Disk button. 9Click the Browse button.

10 At the bottom of the Open window, select the CD-ROM drive from the Drives menu. 11 Double-click the folders named “printers,” “windows,” and “disk1” in the Folders list.

IMPORTANT

Apple Printer Software Collection

CD-ROM disc into your CD-ROM drive.

Be sure to make a note of the path to the correct folder on your

computer. You must type the exact path later i n the installation process.

12 Make sure that the file whose name ends with “.inf” is selected (in the list on the left) and

click OK.

13 Click OK in the Install From Disk window.

The pathname for the software to be installed is displayed in the Install From

Disk window. For example, if your CD-ROM drive’s letter is E, the pathname is

E:\PRINTERS\WINDOWS\DISK1

(Most computers use D or E for the CD-ROM drive. Use the letter for your

drive if you need to type the pathname.)

14 Click Next when the driver’s name, “Color StyleWriter 6000 Series,” is selected in the

Printers list.

15 Follow the instructions on the screen to complete the installation of driver software.

Onscreen messages report the progress of installation and alert you to select

the folders for Disk2 a nd Disk3 on the CD.

The pathnames for these folders are

E:\PRINTERS\WINDOWS\DISK2

E:\PRINTERS\WINDOWS\DISK3

Chapter 3

Note: To switch folders, click to the right of the pathname, delete the numeral at the end of the pathname, and type the numeral of the disk requested on the screen; then click OK.

16 When the software license appears on screen, read it, and click Continue Installation.

If the printer is not turned on, you’ll see a message that the computer can’t communicate with the printer. Click Skip to finish the software installation.

17 Click Install Fonts. 18 Type the exact pathname for your CD-ROM drive and the nested folders on the CD,

ending with Disk3, and click OK.

If your CD-ROM drive’s letter is E, the pathname is E:\PRINTERS\WINDOWS\DISK3

19 When a message asks for the next disk, change the disk numeral from 3 to 4 and

click OK.

If your CD-ROM drive’s letter is E, the pathname is E:\PRINTERS\WINDOWS\DISK4

20 Click OK when a message reports that installation is complete.

For a computer using Windows 3.1

1 Turn on the printer and computer.

Be sure to turn on the printer before you turn on the computer; otherwise you will not see onscreen installation instructions.

2 Turn off (disable) any screen savers or automatic virus-detection applications and close

any software applications that are running on your computer. 3 Insert the 4Double-click the Program Manager (if it is not already open). 5Choose Run from the File menu. 6Click the Browse button. 7At the bottom of the Open window, select the CD-ROM drive from the Drives menu.

Apple Printer Software Collection

CD-ROM disc into your CD-ROM drive.

Printing From a Windows/DOS Computer

8Double-click the folders named “printers,” “windows,” and “disk1” in the Folders list. 9Click OK when the Run window appears with the command line

E:\PRINTERS\WINDOWS\DISK1\SETUP.EXE

In this example, E i s the letter of the CD-ROM drive. Use the letter for your drive if you type a pathname.

10 Click the file named Setup.EXE, and click OK. 11 When the software license appears, read it and click Continue Installation. 12 Follow the instructions on the screen to complete the driver software installation.

Onscreen messages report the progress of installation and alert you to select folders for additional disks on the CD.

The pathnames for these folders are E:\PRINTERS\WINDOWS\DISK2

E:\PRINTERS\WINDOWS\DISK3 Note: To switch folders, click to the right of the pathname, delete the numeral

at the end of the pathname, and type the numeral of the disk requested on the screen; then click OK.

13 In the fonts window that appears, select the set of fonts you want and click Install Fonts.

You may need to cha nge the disk numeral at the end of the pathname if a message asks you to switch disks. The pathnames for the two folders that represent disks containing fonts are

E:\PRINTERS\WINDOWS\DISK3 E:\PRINTERS\WINDOWS\DISK4

where E is the letter of the CD-ROM drive.

14 When installation of fonts is complete, restart Windows.

Selecting your printer as the default printer—Windows 95

1Click Start, and then select Printers from the Settings menu. 2Click the icon for your Color StyleWriter 6500 to select it. 3From the File menu, select Set As Default; then close the window.

Chapter 3

Selecting your printer as the default printer—Windows 3.1

1 In the Program Manager, double-click Main. 2Double-click Control Panel to open it, then double-click Printer. 3Select your Color StyleWriter 6500 from the Installed Printers list, and then click Set As

Default Printer. 4Click Close and exit the Control Panel.

Using the Toolbox

The Color StyleWriter 600 0 Series Toolbox is an application you can use for

the following purposes:

How Do I? tab

Troubleshooting tab

Printer Services tab

Tours of common printing tasks.

Step-by-step solutions to some problems.

Printer status and simple service procedures.

To run the Toolbox—Windows 95

1Click Start and then click Programs. 2Choose StyleWriter Utilities. 3Choose Color StyleWriter 6000 Series Toolbox. 4Click the appropriate tab and then click the button for the task you want to perform.

To run the Toolbox—Windows 3.1

Double-click the Toolbox icon in the Utilities program group.

Printing From a Windows/DOS Computer

Changing printer set tings

Most of the time, the settings you need have been selected within the applications you use. Those settings include the number of copies and paper size and orientation. You can use the Print Settings dialog box to specify these s e ttings:

Paper Type

m m

Grayscale Printing

Flip Horizontal

Ordered Printing

Two-Sided Printing

Print Quality

Print on premium coated or glossy paper or transparencies.

Print color documents in shades of gray.

Rever se t he pri nted image.

Change the order of your document in the print queue.

Print on both sides of a sheet of paper.

Select the print quality you want.

Printing from DOS software applications

The manufacturers of DOS applications supply printer drivers. The table below lists some commonly used DOS applications and their recommended printer drivers. If you don’t use these applications, contact the manufacturer of the application you are using to obtain a compatible printer driver.

DOS application Version Recommended printer driver

WordPerfect 5.1, 5.1+, 6x HP DeskJet 600, 660C or 850C Harvard Graphics 3.0 HP DeskJet 540 Lotus 1-2-3 2x, 3x, 4.0 HP DeskJet 540 MS Word 5.5, 6.0 HP DeskJet 560C

If you have trouble printing

If you have problems printing a document, refer to the Color StyleWriter 6000 Series Toolbox, which is installed automatically with your other printer software. The Toolbox contains instructions for the primary pri nting tasks as well as step-by-step help for a number of problems that might occur when pri nting.

If you’re using DOS, launch either Wi ndows 3.1 or Windows 95 to use the Toolb ox.

Chapter 3

Loading Paper and Other Materials

This chapter explains how to load the paper or other materials you want for

printing on your Color StyleWriter 6500.

If you haven’t yet conn ected your printer to your computer, see Chapter 1.

For instructions on printing from a Mac OS computer, see Chapter 2.

For instructions on printing from a Windows/DOS computer, see Chapter 3.

The key areas that affect page layout are paper size, typ e, and orientation.

When you’ve finished setting your options, click the OK button to return to

your document. You can now format it as you like. Since you’ve already set

your printing options, the document will print as you see it on your screen.

Printing on standard paper

If you’re printing on a standard paper size (8.5" by 11" in the United States),

see “Loading Paper Into the Pap er Tray” in Chapter 1.

Printing envelo pes

Load the envelope print side down, with the flap against the right side of the printer.

To print a single envelope, use the single-envelope slot (and leave the paper in the paper tray). If you’re printing a stack of envelopes, use the paper tray.

IMPORTANT

The Color StyleWriter 6500 cannot print the return address flush with the corner of the envelope, so return addresses may print closer to the center than you like. To avoid this, use envelopes preprinted with your return address, or put the address on a label or a rubber stamp.

Single business-size envelopes

1 Use the printer software on your computer to choose the appropriate envelope size. 2Slide an envelope into the single-envelope slot until it stops.

Slide the envelope slot all the way to the right.

3 Use your printer software to start printing.

If you are using an application that includes settings for printing envelopes, follow the application’s instr uctions for setting up the address.

Chapter 4

A stack of envelopes

Load the envelopes print side down, with the flap against the side of the printer.

Width adjuster

Length adjuster

1 Use the printer software on your computer to choose the appropriate envelope size. 2Slide the paper adjusters out as far as you can.

3Put a stack of up to 15 envelopes in the printer.

If the envelopes are thick, reduce the number in the stack.

Loading Paper and Other Materials

If you are using an application that includes settings for printing envelopes, follow the application’s instr uctions for setting up the address and placing the envelope i n the printer.

4Slide the paper adjusters in so they touch the edges of the stack of envelopes.

5 Use your printer software to start printing.

Chapter 4

Printing tra nsparencies

If the transparency has a paper backing, load it paper side up. The edge where the paper and transparency are joined should go into the printer first.

If the transparency has a paper-tape strip, load that end first, with the tape side up.

Paper-backed transparency

Single layer transparency

For best results, use Apple Color Ink-Jet Transparency Film or transparencies designed for ink-jet pri nters.

1 Use the printer software on your computer to choose “transparency” as the paper type. 2 Insert the transparencies into the paper tray, shiny side down, with the joined edge into

the paper tray first.

3Slide the paper adjusters in so they touch the edges of the stack. 4 Use your printer software to start printing.

In printing transparencies, the printer uses more ink, puts it on the transparency surface more slowly, and allows more time for inks to dry between sheets. For these reasons, transparencies take a while to print. As an added precaution, give the ink additional time to dry.

Loading Paper and Other Materials

Printing labels

Labels, face-down

Plain paper (5 sheets)

For best results, use labels designed for ink-jet printers.

1 Use your printer software to choose the paper size appropriate for the label sheet. 2Fan the edges of the label sheets to make sure they are separated. 3Insert into the paper tray sheets of labels, face-down, on top of about 5 sheets of plain

paper that’s the same size.

4Slide the paper adjusters in so they touch the edges of the stack. 5 Use your printer software to start printing.

Printing on your own c ustom paper sizes

Occasionally, you may want to print on paper whose size does not appear in the Paper Size pop-up menu on the Page Setup dialog box. If the size of the paper falls within these ranges, you can use it:

Minimum size: 3.93" by 5.7" (100 mm by 144 mm) Maximum size: 8.5" by 14" (216 mm by 356 mm)

Chapter 4

To print on the nonstandard paper, follow these steps:

1Put the paper lengthwise into the paper tray.

2Slide the paper adjusters in so they touch the edges of the stack. 3 Use your printer software to choose the appropriate custom paper size. 4 Use your printer software to start printing.

Printing index cards and postcards

You can use the Color StyleWriter 6500 to print on index cards and postcards.

1 Use your printer software to choose the appropriate paper size for the card you are using. 2Place a stack of up to 30 cards in the paper tray, short end first. 3Slide the paper adjusters in so they touch the edges of the stack. 4 Use your printer software to start printing.

Loading Paper and Other Materials

Tips on Paper, Quality, Speed, and Cost

This chapter explains how to use different materials and printing options to meet your needs.

Choosing print materials

Here are some tips on wh en a nd how to use different print materials.

Plain paper

m Print quality may vary dependi ng on the manufacturer of the paper.

If you’re not happy with one kind of paper, try a different bra nd. For consistent results, use one of the special papers designed for the Color StyleWriter 6500 pri nter.

m You can use any plain paper, including plain copier paper. Paper weight can

range from 16 to 36 pounds, though 20-pound paper is recommended.

m Don’t use erasable typing paper, damaged or wrinkled paper, stapled paper,

or multipart forms (“carbonless carbons”).

Materials you can print on

Print material Special instructions

Plain paper

Coated paper

Index cards Glossy paper

Transparencies

Envelopes

Labels

Use 16- to 36-pound paper.

Use only paper designed for this printer.

The whiter side should face down.

The print side should face down, short end first.

Use only paper designed for this printer.

The shinier side should face down.

Use only transparencies designed for this printer.

The transparency may have a paper backing or a paper tape on one edge. The paper or the tape should face up going into the printer.

The edge where the paper and transparency are joined or the taped edge of the transparency should go into the paper tray first.

Make sure the envelope flap is folded down flat. The print side should face down, withe the flap on top and to the right.

To prevent misfeeds, put about 5 sheets of plain paper under the stack of labels you insert.

Put the labels in the tray face-down.

Use the printer software to identify Plain as the paper type.

For more information about paper sizes and specifications, see Appendix A.

Chapter 5

Quality

For highest quality printing, use your printer software to choose “best” quality and print on coated or glossy paper, or transparencies. Best quality takes longer to print, but you get better quality—even on plain paper.

If you have a Mac OS computer, ColorSync color matching is turned on by default in the Color StyleWriter 6500 printer software because it gives the best quality. If you turn ed ColorSync color matching off, tur n it back on for best quality. If you have a Windows/DOS computer, ICM color-matching technology is built into your printer driver. Color matching will happen automatically.

Monitor settings for a Mac OS computer

For the best color, you need to choose a specific profile for your monitor. In the ColorSync control panel, choose the D50 profile for your monitor. If there is no D50 available for your monitor, choose Apple Multiple Scan 17 – D50. The D50 profile gives you better colors.

For the best visual match between the colors on your monitor and printed colors, select the Page-White Gamma option in the Monitors control panel, or in the Monitors and Sound control panel.

On a multiscan monitor, make sure that the color temperature, or intensity, is set to 9300 K (the default setting). See the monitor manual for instructions. If you select the Page-White Gamma option with a color temperature other than 9300 K, your monitor colors could look too red or too blue compared to printed colors.

Tips on Paper, Quality, Speed, and Cost

Speed

Cost

For faster printing, choose Paper Type/Quality from the main pop-up menu in the Print dialog box. Then select “draft” quality.

Color printing takes longer than black-only pri nting.

To reduce the amount of ink you use, choose Paper Type/Quality from the main pop-up menu in the Print dialog box. Then select “draft” quality.

Chapter 5

Troubleshooti ng

This chapter provides solutions to some problems that you may encounter while using your Color StyleWriter 6500 printer.

Safety precautions

To prevent damage to the Color StyleWriter 6500 printer and harm to yourself and other users, follow these safety tips:

m Don’t touch anything inside the printer except as described in the

m Don’t shake in k cartridges. In k can leak out and cause stains.

WARNING

printer and nothing presented in this chapter solves it, consult the service and support information that came with the printer for instructions on how to contact a n Apple-authorized service provider or Apple for assistance. If you attempt to repair the Color StyleWriter 6500 yourself, any damage you may cause to the printer will not be covered by the limited warranty on your printer. Contact an Apple-authorized dealer or service provider for additional information about this or any other warranty question.

instructions in this ma nual. Otherwise, you may damage delicate mechanical parts.

If you have a problem with your Color StyleWriter 6500

m Don’t touch the ink opening on an ink cartridge.

Resume light Power light

m Don’t oil the inside of th e printer. m Don’t attempt to disassemble the printer. m Before you unplug the printer, make sure it is turned off. (The green power

light should be off.) Tur ning the power off ensures that the carrier has returned securely to its home position and the cartridges have been capped.

m Don’t use alcohol to clean the pri nter.

General problems and solutions

The information that follows should be helpful wh ether you are using a Mac OS computer or a Windows/DOS computer. For additional information, see “Solutions Specific to a Mac OS Computer,” or “Solutions Specific to a Windows/DOS Computer,” later in this chapter.

The lights indicate a pr obl em

Chapter 6

Sometimes th e l igh t s on the printer signal a problem.

Both lights are off.

m The printer is turned off. Press the power button. If you still don’t see the

glowing green light, make sure the printer is plugged into a power outlet and that the outlet has power.

Both lights blink.

m Paper may be jammed in the pri nter. Open the front cover and remove

any jammed paper. To adva nce paper that is part way through the printer, press the resume button. Close the front cover a nd turn the printer off, then on agai n.

m The ink-car tridge carrier may b e jammed. Close the front cover, turn the

printer off, then on again.

The power light blinks, and the resume light is off.

m This is nor mal behavior when the printer is receiving data, printing, or

waiting for ink to dry.

The power light glows steadily, and the resume light blinks.

m One or both of the ink cartridges may not be seated properly, or you may

have forgotten to remove the tape from a new cartridge. Open the front cover. Remove both cartridges. Holding the black plastic sides of the cartridge, check to b e sure the tape has been removed from th e print head. Then replace the cartridges in the carrier. Make sure each car tridge is pressed all the way into the carrier. If a cartridge feels at all loose, it is not properly seated. For instr uctions, see “Installing the Ink Cartridges” in Chapter 1.

m The front cover may be open. Make sure it is closed. m There may be no paper in the lower paper tray. Load paper and press the

resume button.

m The printer may need to be reset. Press and release the resume button.

Pape r is jammed

Occasionally a piece of pap er may get stuck inside the printer during the printing process. To clear a paper jam, follow these steps:

1If necessary, open the front cover to see where the jam is. 2Gently pull the paper free. 3 To advance any remaining paper, press and release the resume button. 4 Turn off the printer, then turn it on again.

Troubleshooting

Pape r or envelopes feed improperly

If paper tears, gets skewed, or comes through the printer crumpled, it may not be entering the printer properly. Try the following:

Make sure you have loaded the paper correctly, paying special attention to both paper adjusters.

For instructions on loading plain paper, see “Loading Paper Into the Pap er Tray” in Chapter 1. For instructions on loading other materials see Chapter 4.

Do not overload the paper tray.

If you use heavier paper, fewer sheets will fit in the paper tray.

Keep at least a 1/4 inch (6 mm) stack of paper in the paper tray.

Too few sheets can cause paper to feed improperly.

Do not force paper into the paper tray.

Try to remove any torn or damaged pieces of paper from the printer.

See “Paper Is Jammed,” earlier in this chapter.

Take the paper out of the paper tray and check it.

Make sure none of the sheets is curled, bent, or dog-eared. Make sure the edges of the stack line up evenly.

Chapter 6

Make sure the paper adjusters aren’t too snug or too loose. The stack should lie flat (not bowed).

Load either envelopes or paper (not both) into the paper tray. Make sure you have inserted envelopes correctly. The flaps should lie flat

against the envelope, the edges should be smoothed flat, and no air should be trapped in the envelopes. The print side should be down, with the flap on the right.

When loading transparencies, the side with the tape or the paper backing should face up. The taped edge or the edge where the paper and the transparency are joined should go into the paper tray first.

Be sure the entire output tray is firmly installed in the printer.

The printer acts as if it’s working, b u t nothing is printed on the page

If your printer takes the paper, but doesn’t actually print anything, try the following :

m If the ink cartridge is new, make sure that you removed the tape from its

print head.

m Make sure the ink cartridges are correctly i nstalled. (For instr uctions, see

“Installing the Ink Car tridges” in Chapter 1.)

m The printer may be out of ink, or the cartridges need to be cleaned. You can

check by seeing whether the sample page prints. See “Printing the Sample Page” in Chapter 1. For instructions on cleaning the cartridges, see “Cleaning the Ink Cartridges,” later in this chapter.

Messages appear on your computer screen

Most messages that appear on your screen are self-explanatory. For example, they may tell you that the printer is out of paper or that the paper is jammed.

These messages usually mean what they say. Occasionally they appear when you have the wrong port indicated. If you have a Mac OS computer, see “Using a Directly Connected Color StyleWriter 6500,” “Using a Color StyleWriter 6500 on a LocalTalk Network,” and “Special Information for PowerBook Owners” in Chapter 2.

Print quality is poor

Most image problems are caused by problems with an ink cartridge or with your choice of paper. Don’t use the following types of paper:

m damaged, wrinkled, or stapled paper m multipart forms (“carbonless carbons”) m glossy paper, unless it’s especially designed for StyleWriter printers

For best print quality, use coated or glossy paper. If you use plain paper, use 16- to 36-pound copier paper; 20-pound paper is recommended. Plain papers can vary widely. If you’re not happy with one kind of paper, try a different brand.

Troubleshooting

The image is too light or too dark

If printing looks fuzzy b ecause it’s too light or too dark, try the followi ng: m Clean the cartridges. See “Cleaning the Ink Cartridges,” later in this chapter.

If this doesn’t help, replace one or both ink cartridges. See “Installing the Ink Cartridges” in Chapter 1 for instructions.

m Make sure you’ve chosen the correct paper type in the Print dialog box. m Try printing on a different kind of paper. m Try choosing Best print quality in the Print dialog box.

The ink smears when rubbed

m Don’t handle pages before the printer drops them into the output tray. m If you are printing one page on glossy paper or on transparency film, then

wait several minutes before handling it.

m If you are printing several documents on glossy paper or on transparency

film, carefully remove each sheet by the edges as it is printed and let it dry for a few minutes.

Colors don’t look right on th e printed page

Try the following: m Print a sample page to see if you’ve r un out of in k. For instructions, see

“Printing a Sample Page” in Chapter 1.

m Clean the cartridges. See “Cleaning the Ink Cartridges,” later in this chapter.

If this doesn’t help, replace one or both ink cartridges. See “Installing the Ink Cartridges” in Chapter 1 for instructions.

m If you’re using a Mac OS computer, be sure that ColorSync is turned on.

See Appendix C for more information.

m Use a different type of paper. m Make sure you’ve selected the paper you’re printing on from the Paper

Type pop-up menu in the Page Setup dialog box.

Chapter 6

Unwanted ho r izontal white lines or stripes appear

Problems with print quality, especially horizontal white lines in your document, may mea n a nozzle on the print head is clogged or your ink cartridge is r unni ng out of ink.

Stains appear on printed pages

Stains on the backs or tops of printed pages may mean that ink has spilled inside the printer. If so, the ink can transfer to the rollers and from there to the paper.

Tur n th e printer off and unplug it. Then open the printer and carefully clean the rollers and platen with a soft, dry cloth.

Ink c artridges run out of ink too quickly

To extend the life of your ink cartridges, try the following:

m Select Draft print quality in the Print dialog box whenever you can. m Don’t clean the print head unless necessary. m Don’t print solid background colors unless necessary. m Don’t print the sample page unless necessary.

Cleaning t he ink cartridges

To clean the i nk cartridges, load plain paper in the pap er tray and make sure the printer is turned on.

Note: Do not clean the ink cartridge unnecessarily.

On a Mac OS computer

1Choose Print from the File menu. 2 In the dialog box that appears, choose Background Printing from the pop-up menu. 3Click the Foreground button if it is not already selected.

You cannot clean the ink cartridges unless foreground printing is selected.

Troubleshooting

4Choose Services from the main pop-up menu.

Click to put an X in

this checkbox.

Try Simple Clean

first. If the problem

persists, try one of

the other options.

5When you’ve selected the settings you want, click Print.

When you’re ready, click Print.

The printer cleans the ink cartridge and print head, printing a page in the process.

On a Windows/DOS computer

You use the Color StyleWriter 6000 Series Toolbox to clea n the ink cartridge. (If you’re using DOS, launch Windows 3.1 or Windows 95 to use the Toolbox.)

Windows 95 and Windows 3.1

1 Open the Color StyleWriter 6000 Series Toolbox and click the Printer Services tab. 2Click Clean Ink Cartridges, and then follow the instructions on your computer screen.

Note: Do not clean the ink cartridge unnecessarily.

DOS

See the Read Me file for th e Color StyleWriter 6500 for instr uctions on using the DOS control pa nel. The file is located on the CD that came with your printer and is also copied on your hard disk when you install the printer software.

Chapter 6

Solutions specific to a Mac OS computer

The Chooser doesn’t show the CSW 6000 Series icon

If you open the Chooser and don’t see the CSW 6000 Series icon, you probably need to install the appropriate printer software. For instructions, see “Installing the Mac OS Printer Software” in Chapter 2.

Also, make sure the QuickDraw GX software is turned off. You can remove it from the Extensions folder or use th e Extensions Manager to turn it off.

Installation is unsuccessful

If a message tells you that installation was not successful, check to make sure you turned off virus-detection software. If that doesn’t work, try removi ng corrupted fonts (described in the next subsection).

Removing items from your Fonts folder to s olve installation probl e ms

Items in your current Fonts folder can interfere with successful installation of the printer software. To correct the problem, follow these steps:

1 Quit all programs you are currently running. 2 Open the Fonts folder (inside the System Folder) on your computer. 3 Drag the following files out of the Fonts folder.

You may not have all these files in your Fonts folder. Take out only the files with exactly these names.

m Avant G arde m Bookman m Delphian m Garamond Narrow m Helvetica Black and Helvetica Compressed m Luba li n Grap h m Lucida Bright m Machine m N Helvetica Narrow

Troubleshooting

m Nadianne m New Century Schlbk m Old E ngl ish Text m Onyx m Oxford m Swing m Zapf Chancery m Zapf Dingbats m Zeal

You can put the fonts temporarily into a new folder and drag the folder to your desktop. Then, after you install the Color StyleWriter 6500 software (including these fonts), you can drag the temporary folder to the Trash.

4 Repeat the software installation procedure in Chapter 2.

For more details about fonts, see Appendix B.

The computer crashes while attempting to print

When a computer suddenly stops working—either a message on th e screen tells you a system error has occurred, or the mouse and keyboard act as if they’re disconn ected—the computer has crashed.

If your computer often crashes after you tell it to print a document, your printing software may have become corrupted. Reinstall the printer software by foll owi n g the instructions in “Installing the Mac OS Printer Software” in Chapter 2.

The c omputer doesn’t recognize the Color StyleWriter 6500

If you have selected the CSW 6000 Series icon in the Chooser but nothing prints, or you get a message that the computer is unable to choose a printer, one of the conditions in the list that follows may be the cause.

Chapter 6

Note: Before you try to solve the problem, double-click your desktop printer icon to see if there are any error messages and to check how many print requests are waiting. If you repeatedly tried to print a document, there may be multiple copies waiting to print. You can delete anything you don’t wa nt by selecting its title, and then clicking the Cancel Printing button. See “Monitoring and Controlling Background Printing” in Chapter 2.

m A plug may be loose. To make sure that all cables are securely connected,

turn off the computer and the printer, then un plug each end of each cable you want to test and plug it back in. For connection instructions, see Chapter 1.

m You may have indicated the wrong port in the Chooser. Open the Chooser

and change the port selection. (Look at the back of th e computer to see whe t her you plugged the printer into the computer’s printer port [[] or modem port [W].)

m If your computer is not connected to a network, turn off AppleTalk in

the Chooser.

m If you are trying to use a printer on a n etwork, and the printer name

isn’t listed in the Chooser, make sure that the printer is turned on and connected to the network. Then try again to select the printer in the Chooser.

m If the printer is on a LocalTalk network, someone may have given it a

new name.

m You may be using the wrong printer software. Make sure you installed the

software as described in Chapter 2. Also be sure you have selected the printer as described in “Using a Directly Connected Color StyleWriter 6500” or “Using a Color StyleWriter 6500 on a LocalTalk Network,” also in Chapter 2.

m If you’re using a PowerBook computer with an inter nal modem, change the

serial port setting to Normal or External. For additional information, see “Special Information for PowerBook Owners” in Chapter 2.

m The printer may need to be reset. Turn the pri nter off, count to five, then

turn it back on.

If you still can’t resolve the problem, the printer may not be working properly. See the information about service and support that came with your pri nter.

Troubleshooting

A PowerBook has trouble printing to the Color StyleWriter 6500

Some PowerBook computers have sp ecial requirements for printing. See “Special Information for PowerBook Owners” in Chapter 2.

The printer seems slow

See the suggestions under “Speed” in Chapter 5. If you have a Macintosh IIfx, Macintosh Quadra 900, or Macintosh

Quadra 950 computer, check the Serial Switch control panel. Make sure it is set to Compatible.

The Color StyleWriter 6500 won’t print a particular document

If you attempt to print a document and no page is printed—not even a blank one—try the following:

m Your computer may be low on memory. See the next section, “Memory

Is Low.”

m Tur n th e printer off, then on agai n. (This resets the printer.) m Repeat the printing process. Sometimes problems disappear when you try to

print your document again.

m Printing problems can often be caused by errors in your applications. If

you can print from the SimpleText or TeachText application but not from another application, it’s probably a problem with that application. Contact the publisher of that application for help.

m Restart your computer.

Memory is low

Once in a while, your computer may be temporarily low on random-access memory (RAM).

Symptoms that indicate a memory problem:

m Some documents do not pri nt. m Characters look jagged. m An “out of memory” message appears on your screen.

Chapter 6

If you have a memory problem, try the following:

m Run only one program at a time; quit the ones you’re not using. m Try quitting all open applications, then reopen just the one you’re using. m Increase the amount of memory you give to the program you’re printing

from by using the Get Info comma nd (as explained in the instructions that came with your computer).

m Turn off background printing. m Stop the print queue. Quit all open applications and then start the print

queue agai n.

m In the Page Setup dialog box, choose Portrait (normal) orientation instead of

Landscape (sideways) orientation.

m Print color documents using “Grayscale” in the Image pop-up menu in the

Color panel of the Print dialog box. Printing in grayscale takes less memory.

m Turn on virtual memory in the Memory control panel. Virtual memory is

described in the instructions that came with your computer. (Note: Using virtual memory may slow down your computer.)

m Obtain additional RAM for your computer. T his can solve some of these

problems and improve printing speed.

m Restart your computer. Some software applications retain memory

resources even after you have quit the application. Th e only way to recover this memory is to restart.

Documents did not print as expected

If the quality of printing is OK—not smeared or incomplete—but the result is not as you expected, you may have made a mistake in using th e printer software. For example, another user might have previously saved their settings (see the Print dialog box), and those settings have been applied to your document. If you are not getting the results you expect when you print, click “Revert to Defaults.” Make sure the settings in the Page Setup and Print dialog boxes are what you want, and then try printing again.

For additional help, read the subsections that follow.

Troubleshooting

Text print s jagged.

Some rota ted text may print jagged if you apply a style that has not been defined for the font. Try applying plain style to the text.

Graphi c imag es don’t print, or they appear jagged.

Some advanced page layout and art applications use the PostScript page description language, a language that the Color StyleWriter 6500 does not understand. As long as your applications have a PICT preview option, you can print the file on a Color StyleWriter 6500, but the image may appear jagged. Also, images saved as encapsulated PostScript (EPS) may app ear jagged on all non-PostScript printers. When ever possible, use a TIFF or PICT version of the image.

Page b reaks c hange unexpectedly.

Most applications determine where to break pages by evaluating the information you provide in the Page Setup dialog box. Also, different types of printers space text in slightly different ways. Th e following actions can cause page breaks to change:

m changing from one type of printer to another m changing the paper size in the Page Setup dialog box

m scaling the document in the Page Setup dialog box m changing the orientation in the Page Setup dialog box

It’s best to choose the printer you wa nt a nd the Page Setup options you need before working on your page breaks.

A page prints off center.

This problem may result from one of the following conditions:

m You have selected the wrong paper size in the Page Setup dialog box. m The margins are set incorrectly in the document you are printing. m Paper is not placed properly i n th e paper tray. See “Paper or Envelopes Feed

Improperly,” earlier in this chapter.

Chapter 6

Text lines up in columns on the screen but not when it prints.

You may have used spaces (rath er than tabs) to lin e up the text. Because printers and the screen interpret spaces differently, the text may fail to line up whe n you print it. Try replacing the spaces with tabs.

You can also make columns by using spaces with a monospace font—such as Courier or Monaco—instead of tabs. A monospace font is one in which every character has the same width.

Solutions specific to a Windows/DOS computer

The onscreen instructions in the Color StyleWriter 6 000 Series Toolbox provide step-by-step solutions for common printing problems. (If you’re using DOS, launch either Windows 95 or Windows 3.1 to use the Toolbox.)

The Toolbox is located with the Utilities programs in Windows 95 and Windows 3.1. (See Chapter 3 for more information about the Toolbox.)

The list of printer s doesn’t show the Color StyleWriter 6500

If the printer’s name do esn’t appear in the list of printers, the cable connection to the printer may not be working correctly or the printer software may be damaged or not installed. To correct this problem, try the following:

m Make cer tain that the printer is turned on. m Check the cable connections to the printer. m Reinstall the pri nter software (followi ng the instructions in Chapter 3).

Error messages appear that are garbled or incorrect

When your printer is connected to a Windows computer with a bidirectional cable, be sure the cable is an IEEE 1284-compliant parallel cable. Also check the computer’s documentation to see that the parallel port supports bidirectional communication and is set up correctly.

Troubleshooting

Appendix A Technical Information

General specifications

Marking engine

m Four-color thermal ink-jet engine

Resolution

The resolution differs according to the quality of printing you select. It is expressed in horizontal by vertical dots per inch (dpi).

m Best Black: 600 x 600 dpi m Best Color: 300 x 300 dpi on glossy paper or on transparencies (600 x 300

dpi on plain paper or coated)

m Normal Black: 300 x 30 0 dpi m Normal Color: 300 x 300 dpi m Draft Black: 300 x 300 dpi m Draft Color: 300 x 300 dpi

Actual printing speed

m Up to 8 pages per minute for black and white m Up to 4 pages per minute for color

Connector cable

m Apple System/Peripheral-8 cable for a Mac OS computer m High-qu ality b idirectional paralle l printer cable for a Windows/DOS computer

Interface

m LocalTalk m High-speed serial (RS-422-A) m IEEE 1284 bidirectional parallel port

Fonts

m TrueType font support m 64 Tr ueType fonts including the fonts provided on your Mac OS computer m 42 TrueType fonts for a Windows/DOS computer m Adobe PostScript font support provided on your Mac OS computer when

used with Adobe Type Manager software (sold separately by Adobe Systems Incorporated)

Paper tray

m Holds up to 150 sheets of 20-pound (75 grams/meter2) paper,

15 envelo pes, up to 30 cards, up to 50 transparencies, up to 25 sheets of paper labels.

Printing materials

m Plain paper: Use 16-pound (6 0 g/m2) to 36-pound (135 g/m2). m Enve lop e s: Use C6, DL, A2, or #10 envelopes, 20 to 24 pound (75 to 90 g/m

Appendix A

m Labels: Accepts paper labels designed for ink-jet pri nters. m Cards: Use 110 pound index maximum, 8.5 pt maximum (110 to 200 g/m m Apple re c ommends tra nsparency film, premium coated paper, and glossy

paper especially designed for the Color StyleWriter 6500 printer. See your Apple-authorized dealer for more details.

Paper sizes in inches (") and millimeters (mm)

m U. S. L e t t e r : 8.5" x 11" (215.9 mm x 279.4 mm) m U. S. L ega l : 8.5" x 14" (215.9 mm x 355.6 mm) m Executiv e: 7.25" x 10.5" (184.15 mm x 266.7 mm) m A4: 8.3" x 11.7" (210 mm x 297 mm) m A5: 5.8" x 8.3" (148.5 mm x 210 mm) m B5 JIS: 7.2 " x 10.1" (182 mm x 257 mm)

m U. S. #10 envelopes: 9.5" x 4.125" (241.3 mm x 104.8 mm) m U. S. #6 3/4 envelopes: 6.5" x 3.625" (92.1 mm x 165.1 mm) m A2 envelopes: 4.375" x 5.75" (111 mm x 146 mm) m U. S. Mo n a r ch envelopes: 3.885" x 7.5" (98.4 mm x 190.05 mm) m DL envelopes: 4.33" x 8.66" (220 mm x 110 mm) m U. S. Ca rd 4x6: 4" x 6" (101.61 mm x 152.4 mm) m U. S. Ca rd 5x8: 5" x 8" (127 mm x 203.2 mm) m A6 card: 4.1" x 5.83" (105 mm x 148.5 mm) m Hagaki card: 3.9" x 5.8" (100 mm x 148 mm)

Printable area in inches (") and millimeters (mm)

m Maximum printable line in portrait (normal) orientation: 8" (203.2 mm)

Dimensions in inches (") and millimeters (mm)

m Height: 8.9" (226 mm) m Width: 17.5" (444 mm) m Depth: 15.6" (396 mm)

Weight

m Approximately 14.3 pounds (6.5 kilograms)

Operating environment

Temperature

m 5° to 40° C (41° to 104° F)

Altitude

m 10,000 feet

Storage environment

Temperature

m –40° to 60° C (–4 0° to 140° F)

Altitude

m 10,000 feet

Technical Information

Power consumption

Operating

m 1.0 watts maximum when off m 5.5 wa tts maximum nonprinting m 48 watts maximum when printing

Elec tr i cal s pec ifications

m Input voltage: 100 VAC to 240 + or – 10% m Frequency: 50/60 Hert z (Hz) + or – 3 Hz

Power requir ements for AC power cord

The electrical requirements vary depending on the country for which your model was manufactured.

Apple p r inter s up p lies and accessories

If you have trouble finding any of the following products, the part numbers may help you describe them to the dealer. Note, however, that part numbers some times change as products are enhanced.

Ink cartridges

m Color ink cartridge: M5659G/A m Black ink cartridge: M5658G/A

Connector cable

m Apple System/Peripheral-8 cable: M0197LL

Appendix A

Printing materials

Apple offers a complete line of high-quality, specialty ink-jet papers for use in your printer. These papers are sp ecially designed to make your output look sharp er, brighter, and more vibrant. Look for them at an Apple-authorized dealer.

m Apple Color Ink-Jet Tra nsparency Film m Apple Color Ink-Jet Premium Coated Paper m Apple Color Ink-Jet Glossy Paper m Apple Color Ink-Jet Greeting Card Kit

Available Options

m LocalTalk connecting kit: M1657Z/A m LocalTalk connecting kit: M2068LL/B m StyleWriter EtherTalk Adapter II: M6089LL/A

Where can you obtain these supplies and accessories?

See any Apple-authorized dealer. In the U.S., call 1-800-538-9696 for the location of the dealer n earest to you.

Technical Information

Kinds of fonts

Appendix B Using Fonts With the Color StyleWriter 6500

A font is a collection of letters, numbers, and symbols in a distinctive typographic design. Your Mac OS computer and Color StyleWriter 6500 printer come with a variety of fonts that look great both on your monitor and on paper.

Fonts come in such a variety of formats that problems can sometimes arise. This appendix provides the information you need to avoid such problems and to solve t hem if they come up.

The Mac OS computer works with three main kinds of fonts: TrueType, bitmapped, and PostScript fonts.

Two ki nds of fonts come with your computer and the Color StyleWriter 6500 printer: TrueType a nd bitmapped. However, your system can use PostScript fonts as well when it has the proper software i nstalled.

TrueType fonts

A TrueType font is scalable, describing a typeface without rigidly specifying a size. So it looks good whatever size you choose. TrueType fonts provide sharp text at any size on screen or on paper. You can mix and match TrueType fonts from various font vendors.

TrueType fonts store individual text characters as mathematical descriptions of lines and curves, rather than as groups of pixels (a bitmap). When a program asks for a character in a particular size, such as 33 points, the computer uses mathematical calculations to enlarge the character’s outline to 33 points and fill in the dots for the monitor or printer output.

Sometimes you’ll still get jagged edges when you print a document, even whe n you use a TrueType font. In nearly all cases, this is because there isn’t enough memory available to scale the font properly for printing. This may happen, for example, when you’re running several programs at the same time.

Because you don’t need a separate font for each character size i n order for your printing to look good (as you do with bitmapped fonts), TrueType font names don’t have numbers in them.

How does a font look? To see what a TrueType or bitmapped font looks like on your screen, double-click the font’s icon to open it. A sample of that font appears (in three sizes for TrueType fonts and in the size you opened for bitmapped fonts).

You can also use the Key Caps desk accessory to examine fonts. See the documentation that came with your computer for i nstructions.

Bitmapped fonts

Bitmapp ed fonts consist of “pictures” of a typeface at specific sizes. For example, you might have bitmapped fonts at 10-, 12-, and 18-point sizes installed in your computer. For best results you need a separate font file for each size of character you want to use.

Appendix B

The icon of a bitmapped font (also called a fixed-size font or screen font) has the si ngle letter A on it. The font’s point size appears at the end of its name.

When you request a bitmapped character, your computer looks for an installed bitmapped font in the size you specified. (See “How the Computer Looks for Fonts” later in this appendix.) If it can’t find that font, your computer tries to construct one by scaling a size that it does find.

In most cases, scaled bitmapped fonts don’t look nearly as good as preinstalled ones. Such scaling is one reason for the jagged edges (sometimes called “jaggies”) you’ll see on your screen or in a printed document when you request an uninstalled size (for example, 17-point Geneva).

Bitmap ped fonts are designed on grids of 72 dots per inch (dpi)—the standard Mac OS–based computer screen resolution. Because of their correspondence to the standard screen resolution, bitmapped fonts in preinstalled sizes always look great on your display.

When you print a bitmapped font, it prints at a resolution of 72 dpi. Because most moder n printers can print at resolutions far better than this (your Color StyleWriter 6500 pri nts at 30 0 dpi or better), printed bitmapped fonts almost always have jagged edges or stairstep sides.

Fortunately, the computer can use bitmapped fonts in combination with other font for mats, reserving bitmaps for the screen and other kinds of fonts for the printer.

PostScript fonts

PostScript is a page-description language that defines the characters, symbols, and images that appear on each page of a document. A PostScript font comes as a pair of fonts: an outline font for the pri nter a nd a corresponding bitmapped font for displaying type on your screen.

No bitmapped font, no menu entry: If your system doesn’t have the bitmapped font, the PostScript font name won’t app ear in your font menu.

Using Fonts With the Color StyleWriter 6500

Certain printers are designed specifically to work with PostScript fonts. While your Color StyleWriter 6500 is not a PostScript printer, it can use PostScript fonts if you have Adob e Type Manager software installed. Adobe Type Manager uses pri nter fonts to generate clean-looking screen text at any size. (This software is included with some installations of system software 7.5. It is available from your local Apple-authorized dealer for version 7.1.)

IMPORTANT

Adobe Typ e Manager is not an Apple product. It is made and supported by Adobe Systems Incorporated. Only the version that comes with Apple Macintosh system software version 7.5 is supported by Apple.

PostScript printer fonts have no numbers associated with their names, because a single font can be scaled to any size. Many companies make PostScript fonts; the following illustration shows icons for Adobe, Bitstream, and Fontek PostScript fonts, plus a generic PostScript font icon.

How TrueType fonts work with other kinds of fonts

Although TrueType fonts offer distinct advantages, your Color StyleWriter 6500 printer can also use other kinds of fonts.

TrueType and bitmapped fonts

Mac OS computers running System 7 come with both bitmapped (screen) fonts and TrueType fonts installed. This maintains consistency with documents created on Mac OS systems that don’t have TrueType fonts.

Appendix B

Bitmapp ed fonts look better displayed on the monitor, while TrueType fonts look better on a high-resolution printer such as the Color StyleWriter 6500. So, if you have both versions of the font available, your computer uses the bitmapped version when displaying the font on the screen (provided that the size you’re using is available) and the TrueType version wh en printing the font on the Color StyleWriter 6500. To force the computer to use only TrueType fonts everywhere, you must remove the bitmapped fonts.

For example, if a document uses 12-point Times

, available in that size as a bitmapped font and as a TrueType font, the system uses the bitmapped font on the screen and the TrueType font on the printer. If a document uses 4-point Times, the system scales the TrueType font to that size for both the screen and the printer, because a bitmapped version isn’t available.

Using only TrueType fonts produces a closer match between the appearance of type on the screen and on paper. However, a document you’ve already created with bitmapped fonts will be reformatted with the corresponding TrueType fonts, and line breaks in the document may change. Similarly, if a document is created on a system that has TrueType fonts or Adobe Type Manager software installed, it may have different spacing, kerning, and so on, when opened on a system th at doesn’t have TrueType fonts or Adobe Type Manager software.

Ke epi ng t w o font versions available

If you have a TrueType version of a font, you don’t need a bitmapped version. However, although keeping both versions of a font takes up more disk space, there are several advantages to doing so.

Bitmapped fonts are hand-designed: a graphic artist planned each character i n each font to look good on a screen. TrueType fonts are scaled by the computer to match what you request. At smaller point sizes, the bitmaps may appear sharp er on the screen.

Additionally, scaling fonts takes time—sometimes up to several seconds in slower Mac OS–based computers—but all Mac OS–based computers can display a bitmapped font instantly.

Using Fonts With the Color StyleWriter 6500

TrueType and PostScript fonts

PostScript fonts were designed as fonts for PostScript printers. T h e Color StyleWriter 6500 wasn’t designed to use PostScript. However, if you have Adobe Typ e Manager software installed, your computer can both display and print PostScript fonts.

Use different names: To avoid confusing the printer software, be sure that you don’t install both TrueType and PostScript versions of the same font. For example, do not have a PostScript font file called Times and a TrueType font file called Times installed in your system at the same time.

How the computer looks for fonts

Here’s the search order your computer uses to determine which font to display on your screen when you choose a specific size:

1. an i nstalled bitmapped font in that size, if one exists

2. a s caled TrueType font, if no bitmapped font exists

3. an Adobe Type Manager (ATM) version of a PostScript font, if ATM is installed a nd if no TrueType version exists

4. a sc aled bitmap if no ATM font exists

Whe re fonts are stored

Appendix B

Here’s the search order it uses to deter mine which font to print on your Color StyleWriter 6500 pri nter:

1. a scaled TrueType font, if one exists

2. an ATM version of a PostScript font, if ATM is installed and if no TrueT ype version exists

3. a scaled 72-dpi bitmap if no ATM font exists

All fonts for your Color StyleWriter 6500 printer reside in special places within the System Folder. To install fonts, you drag them to the System Folder. Your Mac OS computer will automatically put them where they belong—in the Fonts folder within the System Folder.

The Fonts folder can contain a total of 128 font suitcases (described in the next section), plus any number of PostScript fonts, up to the available storage capacity of your hard disk.

IMPORTANT

Fonts installed in other folders or in the top level of the System Folder may not work correctly. Additionally, bitmapped and TrueType fonts stored outside of suitcases may not work correctly.

Suitcases

A font suitcase is a special folder for collections of fonts.

Suitcases provide a convenient way to organize fonts in the same font family. For example, it’s a good idea to use a single suitcase (called Courier) for all fonts in the Courier font family—all Courier roman fonts as well as fonts with names like Courier Bold and Courier Oblique.

Using Fonts With the Color StyleWriter 6500

Apple Color StyleWriter 6500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual