REFRIGERATOR USER INSTRUCTIONS
THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301. In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.
You will need your model and serial number, located on the inside wall of the refrigerator compartment.
TableofContents / Índice/Tabledesmatières
REFRIGERATOR SAFETY ............................... |
2 |
Proper Disposal of Your Old Refrigerator ..... |
2 |
INSTALLATION INSTRUCTIONS.................... |
3 |
Unpack the Refrigerator ................................ |
3 |
Location Requirements ................................. |
3 |
Electrical Requirements................................. |
6 |
Water Supply Requirements ......................... |
6 |
Connect the Water Supply ............................ |
6 |
Door Closing and Door Alignment ................ |
9 |
FILTERS AND ACCESSORIES........................ |
9 |
Install Air Filter ............................................... |
9 |
Install Produce Preserver ............................ |
10 |
Accessories ................................................. |
11 |
REFRIGERATOR USE.................................... |
11 |
Opening and Closing Doors........................ |
11 |
Using the Controls....................................... |
11 |
REFRIGERATOR FEATURES........................ |
12 |
Refrigerator Shelves .................................... |
12 |
Pantry Drawer.............................................. |
13 |
Crisper ......................................................... |
13 |
DOOR FEATURES.......................................... |
14 |
Condiment Bins........................................... |
14 |
Fresh Bin...................................................... |
14 |
Half-Height Bin ............................................ |
14 |
REFRIGERATOR CARE ................................. |
15 |
Cleaning....................................................... |
15 |
Changing the Light Bulbs............................ |
15 |
TROUBLESHOOTING .................................... |
16 |
WARRANTY .................................................... |
20 |
SEGURIDAD DEL REFRIGERADOR............. |
21 |
Cómo deshacerse adecuadamente |
|
de su refrigerador viejo................................ |
22 |
INSTRUCCIONES DE INSTALACIÓN........... |
22 |
Requisitos de ubicación.............................. |
23 |
Cómo sacar y volver a colocar las puertas |
|
y el frente del cajón del refrigerador ........... |
23 |
Requisitos eléctricos ................................... |
26 |
Requisitos del suministro de agua.............. |
26 |
Conexión del suministro de agua ............... |
26 |
Instalación y remoción de las manijas ........ |
28 |
Cierre y alineamiento de las puertas........... |
29 |
FILTROS Y ACCESORIOS............................. |
30 |
Instalación del filtro de aire ......................... |
30 |
Instalación del preservador |
|
de alimentos frescos ................................... |
30 |
Accesorios ................................................... |
31 |
USO DE SU REFRIGERADOR....................... |
31 |
Cómo abrir y cerrar las puertas................... |
31 |
Uso de los controles.................................... |
32 |
CARACTERÍSTICAS |
|
DEL REFRIGERADOR.................................... |
33 |
Estantes del refrigerador ............................. |
33 |
Cajón-despensa .......................................... |
34 |
Cajón para verduras .................................... |
34 |
CARACTERÍSTICAS DE LA PUERTA........... |
35 |
Recipientes para condimento ..................... |
35 |
Recipiente para productos frescos............. |
35 |
Recipiente de altura media.......................... |
35 |
CUIDADO DE SU REFRIGERADOR ............. |
35 |
Limpieza....................................................... |
35 |
Cómo cambiar los focos ............................. |
36 |
SOLUCIÓN DE PROBLEMAS ....................... |
37 |
GARANTÍA ...................................................... |
42 |
SÉCURITÉ DU RÉFRIGÉRATEUR ................ |
44 |
Mise au rebut adéquate de |
|
votre vieux réfrigérateur............................... |
45 |
INSTRUCTIONS D’INSTALLATION .............. |
45 |
Exigences d'emplacement.......................... |
46 |
Retrait et réinstallation des portes du |
|
réfrigérateur et de l'avant du tiroir............... |
46 |
Spécifications électriques ........................... |
49 |
Spécifications de l’alimentation en eau ...... |
49 |
Raccordement à l'alimentation en eau ....... |
49 |
Installation et démontage des poignées ..... |
51 |
Fermeture et alignement de la porte........... |
52 |
FILTRES ET ACCESSOIRES ......................... |
53 |
Installation du filtre à air............................... |
53 |
Installation du conservateur |
|
pour produits frais ....................................... |
53 |
Accessoires ................................................. |
54 |
UTILISATION DU RÉFRIGÉRATEUR............ |
55 |
Ouverture et fermeture des portes.............. |
55 |
Utilisation des commandes......................... |
55 |
CARACTÉRISTIQUES |
|
DU RÉFRIGÉRATEUR.................................... |
56 |
Tablettes du réfrigérateur ............................ |
57 |
Garde-manger ............................................. |
57 |
Bac à légumes............................................. |
57 |
CARACTÉRISTIQUES DE LA PORTE .......... |
58 |
Balconnets à condiments............................ |
58 |
Balconnet fraîcheur ..................................... |
58 |
Balconnet mi-hauteur.................................. |
58 |
ENTRETIEN DU RÉFRIGÉRATEUR.............. |
59 |
Nettoyage .................................................... |
59 |
Remplacement des ampoules d’éclairage . 59 |
|
DÉPANNAGE .................................................. |
60 |
GARANTIE ...................................................... |
65 |
W10460692A
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:
DANGER
WARNING
You can be killed or seriously injured if you don't immediately follow instructions.
You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
■ Use nonflammable cleaner.
■ Keep flammable materials and vapors, such as gasoline, away from refrigerator.
■ Use two or more people to move and install refrigerator.
■ Disconnect power before installing ice maker (on ice maker kit ready models only).
■ Use a sturdy glass when dispensing ice (on some models).
■ Do not hit the refrigerator glass doors (on some models).
SAVE THESE INSTRUCTIONS
Proper Disposal ofYour Old Refrigerator
Before You Throw Away Your Old Refrigerator or Freezer:
■Take off the doors.
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.
■Leave the shelves in place so that children may not easily climb inside.
Important information to know about disposal of refrigerants:
Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.
2
INSTALLATION INSTRUCTIONS
UnpacktheRefrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
■Remove tape and glue residue from surfaces before turning on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
■Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”
■Dispose of/recycle all packaging materials.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.
Clean Before Using
After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in “Refrigerator Care.”
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
LocationRequirements
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
To ensure proper ventilation for your refrigerator, allow for a ¹⁄" (1.25 cm) of space on each side and at the top. Allow for a 1" (2.54 cm) space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space between the refrigerator and wall to allow the door to swing open.
NOTE: This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.
¹⁄" (1.25 cm)
2" (5.08 cm)
3
RemoveandReplaceRefrigeratorDoors and DrawerFront
Depending on the width of your door opening, it may be necessary to remove the refrigerator doors to move the refrigerator into your home.
IMPORTANT:
■If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator control OFF, and unplug the refrigerator or disconnect power. Remove food and any adjustable door or utility bins from doors.
■Keep the refrigerator doors closed until you are ready to lift them free from the cabinet. Provide additional support for the refrigerator door while the hinges are being removed. Do not depend on the door gasket magnets to hold the door in place while you are working.
■All graphics referenced in the following instructions are included later in this section after “Final Steps.”
TOOLS NEEDED: ⁄", ³⁄", and ¹⁄" hex head socket wrenches, Torx®† T25 screwdriver, #2 Phillips screwdriver, and a flat-blade screwdriver.
Remove Doors and Hinges
1.Unplug refrigerator or disconnect power.
2.Remove the base grille. Grasp the grille firmly and pull it toward you.
3.Starting with the right-hand side door, remove the parts for the top hinge as shown in Top Hinge graphic. Lift the refrigerator door from the bottom hinge pin.
4.Remove the hinge pin cover from the bottom hinge pin and keep it for later use. See Bottom Hinge graphic.
5.Remove top hinge cover from left-hand side refrigerator door.
6.Remove the parts for the top hinge as shown in Top Hinge graphic. Lift the left-hand side door from the bottom hinge pin.
NOTE: On some models, remove the hinge pin cover from the bottom hinge pin and keep it for later use. See Bottom Hinge graphic.
Replace Doors and Hinges
1.Assemble the parts for the top hinges as shown in Top Hinge graphic. Do not tighten the screws completely.
2.Replace the parts for the bottom hinge as shown in Bottom Hinge graphic. Tighten screws. Replace the refrigerator door.
NOTE: Provide additional support for the refrigerator door while the hinges are being moved. Do not depend on the door gasket magnets to hold the door in place while you are working.
3.Align the door so that the bottom of the refrigerator doors align evenly with the top of the freezer drawer. Tighten all screws.
4.Replace the top hinge covers.
Remove and Replace Freezer Drawer Front
IMPORTANT: Two people may be required to remove and replace the freezer drawer. Graphics are included later in this section.
To remove drawer front:
1.Open the freezer drawer to full extension.
2.Loosen the four screws attaching the drawer glides to the drawer front. See Drawer Front Removal graphic.
NOTE: Loosen screws three to four turns. Keep the screws in the drawer front.
3.Lift drawer front upward and off the screws. See Drawer Front Removal graphic.
†®TORX is a registered trademark of Saturn Fasteners, Inc.
4.The refrigerator leveling/roller assembly protrudes from each side of the cabinet base. Remove the three screws attaching each assembly, and remove the assemblies. See Refrigerator Leveling/Roller Assembly graphic.
To replace drawer front:
1.Align the leveling/roller assembly with the holes on each side of the refrigerator cabinet. Using the screws removed, reinstall the assemblies to the cabinet base. Tighten the screws completely.
2.Slide the drawer glides out of the freezer compartment. Insert the screws in the top of the drawer front into the slots in the drawer brackets. See Drawer Front Replacement graphic.
3.Pull the drawer brackets toward you to position the two screws in the bottom of the drawer front into the brackets and completely tighten the four screws. See Drawer Front Replacement graphic.
4.Replace the base grille.
■Pull open the freezer drawer.
■Align the three clips on the back of the base grille with the three tabs at the base of the refrigerator.
■Push the base grille in toward the refrigerator until it is firmly in place.
A
B
A.Tab
B.Clip
Final Steps
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
1.Plug into a grounded 3 prong outlet.
2.Return all removable parts to doors and drawer and food to refrigerator and freezer.
4
Door Removal and Replacement
Top Hinges
A
B
C
D 
A. Hinge Cover Screw
B. Top Hinge Cover
C. 5/16" Hex-Head Hinge Screws
D. Top Hinge
Bottom Hinges |
A |
B |
C |
A. Hinge Pin Cover |
B. Bottom Hinge |
C. Hinge Screws |
Leveling/Roller Assembly |
A |
A. Assembly Screws |
Drawer Front Removal |
Drawer Front Replacement |
A
A. Loosen 4 Door Bracket Screws
5
ElectricalRequirements
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 volt, 60 Hz., AC only 15or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn Cooling OFF, and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and turn Cooling ON. See “Using the Control(s).”
Water Supply Requirements
A cold water supply with water pressure between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and
827 kPa).
If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):
■Check to see whether the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
■Allow the storage tank on the reverse osmosis system to refill after heavy usage. The tank capacity could be too low to keep up with the requirements of the refrigerator.
■If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See “Water Filtration System.”
If you have questions about your water pressure, call a licensed, qualified plumber.
ConnecttheWater Supply
Read all directions before you begin.
IMPORTANT:
■All installations must meet local plumbing code requirements.
■Use copper tubing or Whirlpool supply line, Part Number 8212547RP, and check for leaks.
■Install copper tubing only in areas where the temperatures will remain above freezing.
TOOLS NEEDED:
Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.
■ |
Flat-blade screwdriver |
■ |
¹⁄ " Nut driver |
■ |
⁄ " and ¹⁄ " Open-end or two |
■ |
¹⁄ " Drill bit |
|
adjustable wrenches |
■ |
Cordless drill |
|
|
NOTE: Your refrigerator dealer has a kit available with a ¹⁄ " (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or ³⁄ "
(4.76 mm) saddle valve which reduces water flow and clogs more easily.
Connect to Water Line
Style 1
1.Unplug refrigerator or disconnect power.
2.Turn OFF main water supply. Turn ON nearest faucet long enough to clear line of water.
3.Locate a ½" to 1¹⁄ " (1.25 cm to 3.18 cm) vertical cold water pipe near the refrigerator.
IMPORTANT:
■Make sure it is a cold water pipe.
■Horizontal pipe will work, but drill on the top side of the pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.
4.Determine the length of copper tubing you need. Measure from the connection on the lower left rear of refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄ " (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square.
5.Using a cordless drill, drill a ¹⁄ " hole in the cold water pipe you have selected.
|
A |
G |
B |
|
|
|
C |
F E |
D |
A. Cold water pipe |
E. Compression sleeve |
B. Pipe clamp |
F. Shutoff valve |
C. Copper tubing |
G. Packing nut |
D.Compression nut
6.Fasten the shutoff valve to the cold water pipe with the pipe clamp. Be sure the outlet end is solidly in the ¹⁄ " (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so washer makes a watertight seal. Do not overtighten or you may crush the copper tubing.
6
7.Slip the compression sleeve and compression nut onto the copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.
8.Place the free end of the tubing in a container or sink, and turn ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.
Style 2
1.Unplug refrigerator or disconnect power.
2.Remove and discard the black nylon plug from the gray water tube on the rear of the refrigerator.
3.Thread the provided nut onto the water valve as shown.
NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.
A |
B |
A.Bulb
B.Nut (provided)
4.Turn shutoff valve ON.
5.Check for leaks. Tighten any nuts or connections (including connections at the valve) that leak.
Connect to Refrigerator
Style 1
1.Unplug refrigerator or disconnect power.
2.Attach the copper tube to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten.
3.Use the tube clamp on the back of the refrigerator to secure the tubing to the refrigerator as shown. This will help avoid damage to the tubing when the refrigerator is pushed back against the wall.
4.Turn shutoff valve ON.
5.Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak.
A
B
C
D
E
A. Tube clamp |
D. Compression nut |
B. Tube clamp screw |
E. Valve inlet |
C.Copper tubing
6.On models with ice makers, the ice maker is equipped with a built-in water strainer. If your water conditions require a second water strainer, install it in the ¹⁄ " (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.
Style 2
1.Unplug refrigerator or disconnect power.
2.Remove and discard the black nylon plug from the gray water tube on the rear of the refrigerator.
3.If the gray water tube supplied with the refrigerator is not long enough, a ¹⁄ " x ¹⁄ " (6.35 mm x 6.35 mm) coupling is needed in order to connect the water tubing to an existing household water line. Thread the provided nut onto the coupling on the end of the copper tubing.
NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.
A |
B |
C |
D |
E F G |
A. Refrigerator water tubing |
|
E. Ferrule (purchased) |
||
B. Nut (provided) |
|
|
F. Nut (purchased) |
|
C. Bulb |
|
|
|
G.Household water line |
D.Coupling (provided)
4.Turn shutoff valve ON.
5.Check for leaks. Tighten any nuts or connections (including connections at the valve) that leak.
Complete the Installation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
NOTES:
■Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced. Allow 3 days to completely fill ice container.
■For models with a water dispenser, flush the water system. See “Water Dispenser.”
7
HandleInstallationandRemoval
Parts Included: Refrigerator door handles (2),
Freezer drawer handle (1)
Tools Needed: ¹⁄" Hex key wrench
Install Door Handles
NOTE: Handle mounting setscrews are preinstalled inside the handle.
1.Remove the handles from the packaging inside the refrigerator.
2.Open a refrigerator door. On the opposite door, place the handle on the shoulder screws with the setscrews facing the adjacent door.
A
B
Install Drawer Handle
1.With the freezer drawer closed, place the handle on the shoulder screws with the setscrews facing down toward the floor.
A
B
A.Shoulder screw
B.Setscrews inside the handle
2.Firmly push the handle toward the drawer until the handle base is flush against the drawer.
3.Insert the short end of the hex key into the left-hand hole and slightly rotate the hex key until it is engaged in the setscrew.
A.Shoulder screws
B.Setscrews inside the handle
3.Firmly push the handle toward the door until the handle base is flush against the door.
4.While holding the handle, insert the short end of the hex key into the upper hole and slightly rotate the hex key until it is engaged in the setscrew.
5.Using a clockwise motion tighten the setscrew until the screw feels tight.
6.Repeat steps 4 and 5 to fasten the lower setscrew.
IMPORTANT: When the screws feel tight, tighten them an additional quarter-turn. The handle is not properly installed without this extra tightening.
7.Repeat steps 2 through 6 to install the other handle onto the adjacent refrigerator door.
4.Using a left to right motion tighten the setscrew a quarter-turn at a time. Repeat until the screw feels tight.
5.Repeat steps 3 and 4 to fasten the right-hand setscrew to the shoulder screw.
IMPORTANT: When the screws feel tight, tighten them an additional quarter-turn. The handle is not properly installed without this extra tightening.
6.Save the hex key and all instructions.
Remove the Handles
1.While holding the handle, insert the short end of the hex key into a setscrew hole and slightly rotate the hex key until it is engaged in the setscrew.
2.Using a right to left motion loosen the setscrew a quarter-turn at a time.
3.Repeat steps 1 and 2 for the other setscrew. Slowly pull the handle away from the door or drawer.
4.If necessary, use a Phillips screwdriver to remove the shoulder screws from the door.
8
DoorClosingandDoorAlignment
IMPORTANT: To comply with American Disabilities Act (ADA) guidelines, fully retract the rollers into the cabinet to lower the refrigerator.
Door Closing
The base grille covers the leveling screws and roller assemblies located at the bottom of the refrigerator cabinet below the freezer drawer. Before making adjustments, remove the base grille and move the refrigerator to its final location.
1.Remove the base grille. Grasp the grille firmly and pull it toward you.
2.Move the refrigerator to its final location.
NOTE: To allow the refrigerator to roll easier, raise the leveling legs off the floor by turning the leveling screws counterclockwise. The front rollers will be touching the floor.
3.So the doors will close easier, use a ¹⁄" hex driver to turn both leveling screws clockwise. This will raise the front of the refrigerator tilting it slightly downward to the rear. Turn both leveling screws the same amount.
NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling screws. This makes it easier to turn the screws.
Door Alignment
If the space between the refrigerator doors and freezer drawer looks uneven, you can adjust it using the following instructions:
1.Remove the top hinge cover.
2.Loosen the top hinge screws using a ⁄" socket or wrench.
3.Have someone hold the door in place or put a spacer between the doors and drawer.
4.Tighten the top hinge screws once the door is in the desired location.
5.Replace the top hinge cover.
FILTERS AND ACCESSORIES
InstallAirFilter
(onsomemodels)
The air filter reduces the buildup of odors. This helps to maintain a cleaner environment inside the refrigerator.
On some models, your refrigerator's accessory packet includes an air filter, which must be installed prior to use. On some models, the air filter is already installed at the factory.
¹⁄"
A
B
A.Leveling screw
B.Front roller
4.Open both doors again to make sure they close as easily as you like and that they stay closed. If not, tilt the refrigerator slightly more to the rear by turning both leveling screws to the right. It may take several more turns.
NOTE: To keep the refrigerator level, you should turn both leveling screws the same amount.
5.Replace the base grille.
■Pull open the freezer drawer.
■Align the three clips on the back of the base grille with the three tabs at the base of the refrigerator.
■Push the base grille in toward the refrigerator until it is firmly in place.
A
B
A.Tab
B.Clip
Installing the Air Filter
Install the air filter behind the vented door, located along the rear interior wall of the refrigerator compartment.
1.Remove the air filter from its packaging.
NOTE: An air filter status indicator is included with the air filter. The indicator is not needed for models that display the air filter status on the control panel.
2.Lift open the vented door.
3.Snap the filter into place.
Air Filter Status Indicator
The control panel displays the Air Filter status.
■GOOD - The air filter icon on the control lights up in BLUE.
■ORDER a replacement - The air filter icon on the control lights up in YELLOW.
■REPLACE air filter - The air filter icon on the control lights up in RED and “Replace Filter” will appear.
■EXPIRED - The air filter icon lights up in RED and “Replace Filter” flashes on the control display.
After replacing the air filter, press and hold the AIR FILTER button for 3 seconds. The filter icons will turn off. See “Using the Control(s).” When the system is reset, the air filter icon will return to its BLUE color and the words “Replace Filter” will disappear from the display.
NOTE: At any filter status, pressing and holding the AIR FILTER button for 3 seconds will reset the air filter status to Good and the air filter icon will turn off.
9
Replacing the Air Filter
The disposable air filter should be replaced every 6 months, or when the status indicator air filter icon turns on and starts flashing when the refrigerator door is opened.
To order a replacement air filter, contact us. See “Accessories.”
1.Remove the used air filter by squeezing in on the side tabs.
2.Install the new air filter and reset the status indicator using the instructions in the previous section.
InstallProducePreserver
(onsomemodels)
The accessory packet includes two produce preserver pouches, which should be installed in a crisper drawer prior to use.
NOTE: For best performance, always use two pouches.
The produce preserver absorbs ethylene, to slow the ripening process of many produce items. As a result, certain produce items will stay fresh longer.
Ethylene production and sensitivity varies depending on the type of fruit or vegetable. To preserve freshness, it is best to separate produce with sensitivity to ethylene from fruits that produce moderate to high amounts of ethylene.
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Produces Ethylene |
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Very Low |
Low |
High |
Very High |
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Sensitivity |
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to |
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Ethylene |
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High |
Broccoli |
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Apples |
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Lettuce |
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Pears |
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Spinach |
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Med. |
Asparagus |
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Cantaloupe |
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Citrus fruit |
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Low |
Carrots |
Berries |
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Grapes |
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Installing the Produce Preserver
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES FORM WHEN MIXED WITH OTHER PRODUCTS.
Do not mix with cleaning products containing ammonia, bleach or acids. Do not get in eyes, on skin or clothing. Do not breathe dust. Keep out of reach of children.
FIRST AID TREATMENT: Contains potassium permanganate. If swallowed, call a Poison Control Center or doctor immediately. Do not induce vomiting. If in eyes, rinse with water for 15 minutes. If on skin, rinse with water.
The produce preserver pouches should be installed in the housing, located on the wall of one of the crisper drawers.
1.Remove the FreshFlow™ Produce Preserver pouches from the packaging.
2.Lift up on the housing to remove it from the mounting tab.
3.Open the housing by pulling up and out on the back of the top of the housing.
4.Place both pouches inside the housing, then snap the housing back together.
5.Place the housing back on the mounting tab.
Installing the Status Indicator
The produce preserver comes with a status indicator, which should be activated and installed at the same time the pouches are installed.
REPLACE
MONTHS
1.Place the indicator face-down on a firm, flat surface.
2.Apply pressure to the bubble on the back of the indicator until the bubble pops, to activate the indicator.
3.Slide open the cap on the top of the produce preserver housing.
4.Place the indicator in the top of the housing, facing outward.
5.Slide the cap closed, and check that the indicator is visible through the rectangular hole in the cap.
NOTE: The cap will not easily close if the indicator’s bubble has not been popped.
Replacing the Produce Preserver
The disposable pouches should be replaced every 6 months, when the status indicator has completely changed from white to red.
To order replacements, contact us. See “Accessories” for information on ordering.
1.Remove the used pouches from the produce preserver housing.
2.Remove the used status indicator.
3.Install the replacement pouches and status indicator using the instructions in the previous sections.
10
Accessories
The following accessories are available for your refrigerator. To order, contact us and ask for the part numbers.
In the U.S.A., visit our web page www.whirlpool.com/ accessories or call 1-800-901-2042.
In Canada, visit our web page www.whirlpoolparts.ca or call 1-800-807-6777.
affresh™† Stainless Steel Cleaner:
Order Part #W10355016
affresh™† Stainless Steel Wipes:
Order Part #W10355049
affresh™† Kitchen & Appliance Cleaner:
Order Part #W10355010
Air Filter:
Order Part #W10311524 or AIR1
Produce Preserver:
Order Part #W10346771A or FRESH1
REFRIGERATOR USE
OpeningandClosingDoors
There are two refrigerator compartment doors. The doors can be opened and closed either separately or together.
There is a vertically-hinged seal on the left refrigerator door.
■When the left side door is opened, the hinged seal automatically folds inward so that it is out of the way.
■When both doors are closed, the hinged seal automatically forms a seal between the two doors.
A
A. Hinged seal
UsingtheControls
IMPORTANT:
■Wait 24 hours for your refrigerator to cool completely before adding food. If you add food before the refrigerator has cooled completely, your food may spoil.
NOTE: Adjusting the refrigerator and freezer temperature controls to a colder than recommended setting will not cool the compartments any faster.
■The recommended setting should be correct for normal household refrigerator use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
†™ AFFRESH is a Trademark of Whirlpool, U.S.A.
■If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.
Control Panel
Your refrigerator has an internal control panel, located at the top of the refrigerator compartment.
Temperature Control
For your convenience, the temperature control is preset at the factory. When you first install your refrigerator, make sure the control is still set to the recommended setting as shown.
Recommended Setting “3 Snowflakes”
Adjusting the Controls
If you need to adjust the temperature in either the refrigerator or freezer compartment, use the settings listed in the following chart as a guide.
■Press the TEMP button to display the desired number of snowflakes from (1 snowflake [least cold] to all snowflakes [coldest]).
NOTE: Except when starting the refrigerator, do not adjust the control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.
CONDITION/REASON: |
ADJUSTMENT: |
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REFRIGERATOR too warm |
FRIDGE TEMP one |
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more snowflake |
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FREEZER too warm/too little ice |
FREEZER TEMP one |
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more snowflake |
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REFRIGERATOR too cold |
FRIDGE TEMP one less |
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snowflake |
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FREEZER too cold |
FREEZER one less |
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snowflake |
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11
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is turned off.
■To turn cooling off, press and hold both the FAST COOL and MOISTURE CONTROL buttons, at the same time, for
3 seconds. When cooling is off, the Cooling Off icon will appear on the display.
■To turn cooling back on, press and hold both the FAST COOL and MOISTURE CONTROL buttons, at the same time, for
3 seconds. When cooling is on, the Cooling Off icon will disappear and the previously selected settings will be displayed.
Additional Features
Door Open Alarm
■The Door Open icon lights up whenever either door is opened.
■When either door is open for 5 minutes and cooling is on, an alert tone will sound three times, and the Door Open icon will flash seven times. This pattern will repeat every 2 minutes until all the doors are closed properly. The feature then resets and will reactivate when either door is left open again for
5 minutes.
NOTES:
■To mute the audible alarm while keeping the doors open, such as while cleaning the inside of the refrigerator, press any button on the control panel. The alarm sound will be temporarily turned off, but the Door Open icon will still be displayed on the dispenser control panel.
■Both doors must be fully closed to turn off the Door Open icon.
Fast Cool
The Fast Cool feature assists during times of high refrigerator use, full grocery loads or temporarily warm room temperatures.
■Press FAST COOL to set the freezer and refrigerator to the coldest temperature settings. Press FAST COOL again to return to the selected temperature set point.
NOTES:
■The Fast Cool icon will be illuminated while the refrigerator is in Fast Cool mode.
■The Fast Cool feature will turn off automatically after 24 hours.
Moisture Control
The moisture control feature turns on a heater to help reduce moisture on the door hinge seal. Use in humid environments or when you notice moisture on the door hinge seal. The refrigerator uses more energy when Moisture Control is on.
■To turn on the Moisture Control feature, press and hold MOISTURE CONTROL for 3 seconds.
■To turn off the Moisture Control feature, press and hold MOISTURE CONTROL for 3 seconds.
Air Filter Status Light and Reset
The filter reset control allows you to restart the air filter status tracking feature each time you replace the air filter. See “Install Air Filter.”
■Press and hold AIR FILTER for 3 seconds, to reset the air filter status to Good. The air filter icon will turn blue.
Control Panel Lock
The control panel can be locked to avoid unintentional changes to the settings.
NOTE: The lock feature does not shut off power to the refrigerator. It simply deactivates the controls.
■Press and hold LOCK for 3 seconds to lock the controls. The Lock icon will illuminate when the control panel is locked.
■Press and hold LOCK for 3 seconds again to unlock the controls.
REFRIGERATOR FEATURES
NOTE: Your model may have some or all of these features.
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
RefrigeratorShelves
The shelves in your refrigerator are adjustable to match your individual storage needs.
Glass Shelves
To remove a shelf:
1.Remove items from the shelf.
2.Slide the shelf straight out to the stop.
3.Depending on your model, lift the back or front of the shelf past the stop. Pull the shelf out the rest of the way.
12
To replace a shelf:
1.Slide the back of the shelf into the track in the wall of the cabinet.
2.Guide the front of the shelf into the shelf track. Be sure to slide the shelf in all the way.
Fold Away Shelf (on some models)
To retract the fold away shelf:
■Retract the fold away section of the shelf by holding the front of the shelf with one hand and lifting up on the center front of the shelf. Then push back and down on the shelf until it slides beneath the back section of the shelf.
To replace the fold away shelf:
■Replace the fold away section of the shelf by holding the front of the shelf with one hand and pulling the center of the shelf until the fold away section is returned to its full shelf position.
Pantry Drawer Control
The amount of air flowing through the pantry drawer affects the temperature inside the drawer.
The airflow control is located on the left side of the pantry drawer.
To adjust the airflow:
■Colder - Slide the control forward, toward the front of the pantry drawer. The airflow is open.
■Cold - Slide the control all the way toward the rear of the pantry drawer. The airflow is closed, as shown.
PantryDrawer
Pantry Drawer
To remove and replace the pantry drawer:
1.Slide pantry drawer out to the stop.
2.Lift front of pantry drawer with one hand while supporting bottom of drawer with other hand. Slide drawer out the rest of the way.
3.Replace the drawer by sliding it back in fully past the drawer stop.
Pantry Drawer Cover
To remove and replace the pantry drawer cover:
1.Remove the pantry drawer.
2.From underneath, push up on the glass cover and pull it out.
3.Replace the pantry drawer cover by lowering it into place.
4.Replace the pantry drawer.
Crisper
Crisper Drawers
To remove and replace the crisper drawer:
1.Slide the crisper drawer straight out to the stop. Lift the front and slide the drawer out the rest of the way.
2.Replace the drawer by sliding the drawer in fully past the stop.
Crisper Cover
To remove and replace the glass crisper cover:
1.Pull the glass straight out.
2.Replace the glass by pushing it straight in.
Crisper Humidity Control (on some models)
You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between LOW and HIGH.
LOW (open) lets moist air out of the crisper for best storage of fruits and vegetables with skins.
■Fruit: Wash, let dry and store in refrigerator in plastic bag or crisper. Do not wash or hull berries until they are ready to use. Sort and keep berries in original container in crisper, or store in a loosely closed paper bag on a refrigerator shelf.
■Vegetables with skins: Place in plastic bag or plastic container and store in crisper.
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HIGH (closed) keeps moist air in the crisper for best storage of fresh, leafy vegetables.
■Leafy vegetables: Wash in cold water, drain and trim or tear off bruised and discolored areas. Place in plastic bag or plastic container and store in crisper.
FreshBin
(onsomemodels)
To remove and replace the fresh bin:
1.Open the bin by grabbing the top center lip of the bin and tilting the bin outward.
2.Remove the bin by grabbing both sides of the bin and lifting the bin upward off the glides.
3.Replace the bin by sliding it back into its tilted position on the glides and then push it closed.
DOOR FEATURES
NOTE: Your model may have some or all of these features.
CondimentBins
To remove and replace the condiment bins:
1.Tilt the bin by grabbing it and pulling outward.
2.Remove the bin by grabbing it and lifting it upward off the glides.
3.Replace the bin by sliding it back onto the glides and then push it closed.
Half-HeightBin
(onsomemodels)
To remove and replace the half-height bin:
1.Tilt the bin by grabbing it and pulling outward.
2.Remove the bin by grabbing it and lifting it upward off the glides.
3.Replace the bin by sliding it back onto the glides and then push it closed.
14
REFRIGERATOR CARE
Cleaning
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.
IMPORTANT:
■Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.
■For stainless steel models, stainless steel is corrosionresistant and not corrosion-proof. To help avoid corrosion of your stainless steel, keep your surfaces clean by using the following cleaning instructions.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.
1.Unplug refrigerator or disconnect power.
2.Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.
3.Clean the exterior surfaces.
Painted metal: Wash painted metal exteriors with a clean, soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots.
Stainless steel: Wash stainless steel surfaces with a clean, soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots.
NOTE: When cleaning stainless steel, always wipe in the direction of the grain to avoid cross-grain scratching.
4.There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency. If you need to clean the condenser:
■Remove the base grille.
■Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille and the front surface area of the condenser.
■Replace the base grille when finished.
5.Plug in refrigerator or reconnect power.
ChangingtheLightBulbs
IMPORTANT:
■Not all appliance bulbs will fit your refrigerator. Be sure to replace the bulb with an appliance bulb of the same size, shape and wattage.
■To ensure optimum refrigerator performance, replace light bulbs as soon as they burn out.
Refrigerator Compartment Light
The lighting located at the top of the refrigerator compartment never needs to be replaced. If the lights do not illuminate when the door is opened, call for assistance or service. In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
Freezer Compartment Light (on some models)
1.Unplug the refrigerator or disconnect power.
2.Remove the light shield (on some models).
■Top of the freezer compartment - Slide the light shield toward the back of the compartment to release it from the light assembly.
3.Replace the burned-out bulb with an appliance bulb(s) no greater than 25 watts.
4.Replace the light shield.
5.Plug in refrigerator or reconnect power.
15
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca
Operation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
PROBLEM |
POSSIBLE CAUSES |
SOLUTIONS |
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The refrigerator will not |
Check electrical supply |
Plug the power cord into a grounded 3 prong outlet. |
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operate |
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Do not use an extension cord. |
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Make sure there is power to the outlet. Plug in a lamp to see if |
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the outlet is working. |
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Reset a tripped circuit breaker. Replace any blown fuses. |
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NOTE: If problems continue, contact an electrician. |
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Check controls |
Make sure cooling is turned on. See “Using the Controls.” |
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New installation |
Allow 24 hours following installation for the refrigerator to cool |
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completely. |
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NOTE: Adjusting the temperature controls to the coldest |
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setting will not cool either compartment quicker. |
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The motor seems to run too High efficiency compressor and fans |
This is normal. Larger, more efficient refrigerators run longer. |
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much |
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The room or outdoor temperature is |
It is normal for the refrigerator to work longer under these |
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hot |
conditions. For optimum performance, place the refrigerator |
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in an indoor, temperature controlled environment. See |
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“Location Requirements.” |
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A large amount of warm food has been |
Warm food will cause the refrigerator to run longer until the air |
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recently added |
cools to the desired temperature. |
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The door(s) are opened too frequently |
Warm air entering the refrigerator causes it to run more. Open |
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or for too long |
the door less often. |
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The refrigerator door or freezer drawer |
Make sure the refrigerator is level. See “Door Closing and |
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is ajar |
Door Alignment.” Keep food and containers from blocking the |
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door. |
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The refrigerator control is set too cold |
Adjust the refrigerator control to a less cold setting until the |
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refrigerator temperature is as desired. See “Using the |
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Controls.” |
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The door or drawer gasket is dirty, worn or cracked
Clean or change the gasket. Leaks in the door seal will cause the refrigerator to run longer in order to maintain desired temperatures.
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PROBLEM |
POSSIBLE CAUSES |
SOLUTIONS |
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The lights do not work |
A light bulb is loose in the socket or |
Tighten or replace the light bulb. See “Changing the Light |
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burned out |
Bulbs.” |
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Noise
PROBLEM
The refrigerator seems noisy
Below are listed some normal sounds with explanations.
POSSIBLE CAUSES |
SOLUTIONS |
The compressor in your new refrigerator regulates temperature more efficiently while using less energy, and operates quietly. Due to the reduction in operating noise you may notice more intermittent noises.
Sound of the compressor |
High efficiency compressor and fans |
This is normal. Larger, more efficient |
running longer than expected |
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refrigerators run longer. |
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Pulsating/Whirring |
Fans/compressor adjusting to optimize performance during |
This is normal. |
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normal compressor operation |
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Popping |
Contraction/expansion of inside walls, especially during initial |
This is normal. |
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cool-down |
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Hissing/Dripping |
Flow of refrigerant, or flow of oil in the compressor |
This is normal. |
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Vibration |
The refrigerator may not be steady |
Adjust the leveling screws and lower |
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the leveling foot firmly against the floor. |
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See “Door Closing and Door |
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Alignment.” |
Rattling/Banging |
Movement of the water lines against the refrigerator cabinet, |
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or of items placed on top of the refrigerator cabinet |
Move excess water line away from the refrigerator cabinet or fasten excess tubing to the cabinet. See “Connecting the Water,” or remove items from the top of the refrigerator.
Sizzling |
Water dripping on the heater during defrost cycle |
This is normal. |
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Water running/Gurgling |
May be heard when ice melts during the defrost cycle and |
This is normal. |
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water runs into the drain pan |
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Buzzing |
Heard when the water valve opens to fill the ice maker |
This is normal. |
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Creaking/Cracking |
May be heard as ice is being ejected from the ice maker mold |
This is normal. |
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Ker-plunk |
May be heard when the ice falls into the ice storage bin |
This is normal. |
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TemperatureandMoisture
PROBLEM |
POSSIBLE CAUSES |
SOLUTIONS |
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Temperature is too warm |
The refrigerator has just been installed |
Allow 24 hours following installation for the refrigerator to cool |
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completely. |
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Cooling is turned off |
Turn cooling on. See “Using the Controls.” |
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The controls are not set correctly for |
Adjust the controls a setting colder. Check the temperature in |
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the surrounding conditions |
24 hours. See “Using the Control(s).” |
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The door(s) are opened often or not |
Allows warm air to enter refrigerator. Minimize door openings |
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closed completely |
and keep doors fully closed. |
A large load of food was recently added
Allow several hours for refrigerator to return to normal temperature.
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PROBLEM |
POSSIBLE CAUSES |
SOLUTIONS |
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Temperature is too cold in |
The refrigerator air vent(s) are blocked |
If the air vent located in the top, left, rear corner of the |
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the refrigerator/crisper |
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refrigerator compartment is blocked by items placed directly |
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in front of it, the refrigerator will get too cold. Move items |
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away from the air vent. |
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The controls are not set correctly for |
Adjust the controls a setting warmer. Check the temperature |
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the surrounding conditions |
in 24 hours. See “Using the Control(s).” |
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The ice storage bin is not in the correct |
Make sure the ice storage bin is positioned so that it is not |
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position (on some models) |
blocking airflow. |
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Temperature is too cold in |
The control is not set correctly for the |
Adjust the control setting. See “Refrigerator Features.” |
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the pantry drawers |
items stored in drawer |
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(on some models) |
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There is interior moisture |
The room is humid |
A humid environment contributes to moisture buildup. |
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buildup |
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The door(s) are opened often or not |
Allows humid air to enter the refrigerator. Minimize door |
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NOTE: Some moisture |
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closed completely |
openings and close doors completely. |
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buildup is normal. |
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The door is blocked open |
Move food packages away from door. |
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A bin or shelf is in the way |
Push bin or shelf back into the correct position. |
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Storing liquid in open containers |
This adds humidity to the refrigerator interior. Keep all |
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containers tightly covered. |
There is frost/ice buildup in the freezer compartment
The doors are opened often or left |
Minimize door openings and keep doors fully closed. |
open |
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Poor door seal |
Ensure door seals are making full contact with the refrigerator |
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cabinet to allow for an adequate seal. |
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Temperature controls are not set |
See “Using the Controls” for recommended temperature |
correctly |
settings. |
PROBLEM
The ice maker is not producing ice or is not producing enough ice (on some models)
IceandWater
POSSIBLE CAUSES |
SOLUTIONS |
The refrigerator is not connected to a |
Connect refrigerator to water supply and turn water shutoff |
water supply or the water supply |
valve fully open. |
shutoff valve is not turned on |
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There is a kink in the water source line |
A kink in the line can reduce water flow. Straighten the water |
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source line. |
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The ice maker is not turned on |
Make sure the ice maker is on. |
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The refrigerator has just been installed |
Wait 24 hours after ice maker installation for ice production to |
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begin. Wait 3 days for full ice production. |
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The refrigerator door is not closed |
Close the door firmly. If it does not close completely, see “The |
completely |
doors will not close completely.” |
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A large amount of ice was recently |
Allow 24 hours for ice maker to produce more ice. |
removed |
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An ice cube is jammed in the ice maker |
Remove ice from the ejector arm with a plastic utensil. |
ejector arm |
NOTE: On some models, press the lever which opens the ice |
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maker door to access the ejector arm. |
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A reverse osmosis water filtration |
This can decrease water pressure. See “Water Supply |
system is connected to your cold |
Requirements.” |
water supply |
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PROBLEM |
POSSIBLE CAUSES |
SOLUTIONS |
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The ice cubes are hollow or |
The water shutoff valve is not fully |
Turn the water shutoff valve fully open. |
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small (on some models) |
open |
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NOTE: This is an indication of |
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There is a kink in the water source line |
A kink in the line can reduce water flow. Straighten the water |
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low water pressure. |
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source line. |
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A reverse osmosis water filtration |
This can decrease water pressure. See “Water Supply |
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system is connected to your cold |
Requirements.” |
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water supply |
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Questions remain regarding water |
Call a licensed, qualified plumber. |
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pressure |
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Off-taste, odor or gray color |
Recently installed or replaced |
Discard the ice and wash the ice storage bin. Allow 24 hours |
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in the ice (on some models) |
plumbing connections (new plumbing |
for the ice maker to make new ice, and discard the first 3 |
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connections can cause discolored or |
batches of ice produced. |
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off-flavored ice and water.) |
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The ice has been stored too long |
Discard ice. Wash ice storage bin. Allow 24 hours for ice |
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maker to make new ice. |
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Odor from stored food has transferred |
Use airtight, moisture proof packaging to store food. |
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to the ice |
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There are minerals (such as sulfur) in |
A water filter may need to be installed to remove the minerals. |
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the water |
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Water is leaking from the |
The water line connections were not |
See “Connecting the Water.” |
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back of the refrigerator |
fully tightened |
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Recently removed the doors and did |
See “Remove and Replace Refrigerator Doors and Freezer |
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not fully tighten water line connection |
Drawer Front.” |
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Doors
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
PROBLEM |
POSSIBLE CAUSES |
SOLUTIONS |
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The door(s) or drawer will |
The door or drawer is blocked open |
Move food packages away from door(s). Remove ice or other |
not close completely |
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items which have fallen onto the floor of the freezer |
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compartment. |
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A bin or shelf is in the way |
Push bin or shelf back into the correct position. |
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Recently installed |
Remove all packaging materials. |
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The doors are difficult to |
The door gaskets are dirty or sticky. |
Clean gaskets and contact surfaces with mild soap and warm |
open |
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water. Rinse and dry with soft cloth. |
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The doors appear to be |
The doors need to be aligned or the |
See “Door Closing and Door Alignment.” |
uneven |
refrigerator needs to be leveled |
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The doors do not open or |
The refrigerator tilt needs to be |
Adjust the refrigerator tilt. See “Door Closing and Door |
close as expected |
adjusted |
Alignment.” |
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19
WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by a Whirlpool designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1.Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.
2.Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
3.Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
4.Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.
5.Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6.Any food or medicine loss due to refrigerator or freezer product failures.
7.Pickup and delivery. This major appliance is intended to be repaired in your home.
8.Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9.Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Whirlpool servicer is not available.
10.The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Whirlpool's published installation instructions.
11.Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined.
12.Discoloration, rust, or oxidation of stainless steel surfaces.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies. |
6/08 |
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For additional product information, in the U.S.A., visit www.whirlpool.com
In Canada, visit www.whirlpool.ca
If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may contact Whirlpool at the number below.
Have your complete model number ready. You can find your model number and serial number on the label, located on the inside wall of the refrigerator compartment.
For assistance or service in the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If you need further assistance, you can write to Whirlpool with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please keep these User Instructions and the model number information for future reference.
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