FRENCH DOOR
BOTTOM MOUNT
REFRIGERATOR
USE & CARE GUIDE
WWW.WHIRLPOOL.COM WWW.WHIRLPOOL.CA
U.S.: 1-800-253-1301 CANADA: 1-800-807-6777
W11218740B
TABLE OF CONTENTS
Congratulations on your purchase and welcome to the Whirlpool Brand family of high-quality appliances. Your new Whirlpool® French Door Refrigerator combines advanced cooling technology with simple operation and high efficiency.
Each appliance that leaves our factory is inspected |
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thoroughly to ensure that it is working properly. |
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REFRIGERATOR SAFETY.............................................................. |
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Proper Disposal of Your Old Refrigerator......................................... |
4 |
PARTS AND FEATURES................................................................. |
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What’s New Behind the Doors?................................................... |
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INSTALLATION INSTRUCTIONS................................................... |
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Unpack the Refrigerator............................................................... |
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Location Requirements................................................................. |
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Remove and Replace Refrigerator Doors.................................... |
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Remove and Replace Freezer Drawer Front.............................. |
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Electrical Requirements.............................................................. |
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Water Supply Requirements....................................................... |
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Connect the Water Supply......................................................... |
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Handle Installation and Removal................................................ |
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Refrigerator Leveling, Door Closing and Alignment................... |
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FILTERS AND ACCESSORIES..................................................... |
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Water Filtration System.............................................................. |
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Install Air Filter (on some models).............................................. |
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Install Produce Preserver (on some models).............................. |
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Accessories................................................................................. |
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REFRIGERATOR USE................................................................... |
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Opening and Closing Doors....................................................... |
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Using the Controls...................................................................... |
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Water and Ice Dispensers........................................................... |
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Ice Maker and Ice Storage Bin (on some models)..................... |
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Please read the Use and Care Instructions in this guide before operating your new refrigerator. Like all
appliances, your refrigerator may require maintenance or repair from time to time, but you can help to ensure that your refrigerator provides many years of reliable service by following the instructions in this guide.
REFRIGERATOR FEATURES....................................................... |
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Refrigerator Shelves................................................................... |
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Crisper Drawers/Pantry Drawer/Crisper Cover.......................... |
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Crisper Humidity Control............................................................ |
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Temperature-Controlled Drawer................................................. |
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Door Bins.................................................................................... |
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Pizza Pocket and Drawer Divider............................................... |
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REFRIGERATOR CARE................................................................ |
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Cleaning...................................................................................... |
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Lights.......................................................................................... |
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Vacation and Moving Care......................................................... |
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TROUBLESHOOTING................................................................... |
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Operation.................................................................................... |
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Noise........................................................................................... |
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Temperature and Moisture.......................................................... |
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Ice and Water.............................................................................. |
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Doors........................................................................................... |
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PERFORMANCE DATA SHEETS................................................. |
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WARRANTY................................................................................... |
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SERVICE NUMBERS............................................... |
BACK COVER |
2
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
many important safety messages in this manual and on your appliance. Always read and obey all safety
safety alert symbol.
alerts you to potential hazards that can kill or hurt you and others.
messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” mean:
DANGER 
WARNING
You can be killed or seriously injured if you don't immediately follow instructions.
You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
■Plug into a grounded (earthed) outlet.
■Do not remove ground prong.
■Do not use an adapter.
■Do not use an extension cord.
■Disconnect power before servicing.
■Replace all parts and panels before operating.
■Remove doors from your old refrigerator.
■Use nonflammable cleaner.
■Do not store or use petrol, flammable liquids or gas in the vicinity of this or other electrical appliances. The fumes can cause fires or explosions.
■Do not store explosive substances such as aerosol cans with a flammable propellant in this refrigerator.
■Do not use or place electrical devices inside the refrigerator compartments if they are not of the type expressly authorized by the manufacture.
■Use two or more people to move and install refrigerator.
■Disconnect power before installing ice maker (on ice maker kit ready models only).
■A qualified service technician must install the water line and ice maker.
■Connect to a potable water supply only.
■Use a sturdy glass when dispensing ice (on some models).
■This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
■Children should be supervised to ensure that they do not play with the appliance.
■To avoid the risk of children becoming trapped and suffocating, do not allow them to play or hide inside the refrigerator.
■If the power supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person.
SAVE THESE INSTRUCTIONS
3
REFRIGERATOR SAFETY
Proper Disposal of
Your Old Refrigerator
WARNING
Suffocation Hazard Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous—even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions
to help prevent accidents.
Before You Throw Away Your Old
Refrigerator or Freezer:
■■ Take off the doors.
■■ Leave the shelves in place so that children may not easily climb inside.
Important information to know about disposal of refrigerants:
Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.
4
PARTS AND FEATURES
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A. Ice maker |
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B. Air filter |
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C. Water filter |
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D. Door bins |
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E. Crispers |
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F. Pantry drawer |
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G. Freezer drawer |
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H. LED ramp-on lighting |
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I. In-Door-Ice® ice |
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dispensing system |
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J. Platter Pocket |
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G
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What’s New Behind the Doors?
Your Whirlpool® French door refrigerator comes equipped with various innovative storage and energy-efficient features.
Energy and Normal Operating Sounds
Your new French Door Bottom Mount refrigerator has been designed to optimize energy efficiency, and better regulate temperatures to match cooling demand. You may notice that it operates differently from your previously owned refrigerator. It is normal for the high-efficiency compressor to run for extended periods of time at varying speeds in order to consume only the energy necessary for optimum efficiency. In addition, during various stages of the cooling cycle, you may hear normal operating sounds that are unfamiliar to you.
Water Filter
NSF® Certified filter reduces chlorine taste and odor, particulates (class I), lead, and mercury. Replacing the water filter every 6 months ensures clean, filtered drinking water.
Air Filter
An air filter is 15 times more powerful than baking soda at reducing common food odors inside the refrigerator.
Produce Preserver (on some models)
More Storage Space
The French Door Bottom Mount has the most fresh food storage space available, including a full-width, temperature controlled, pantry drawer perfect for storing veggie trays or party platters.
In-Door-Ice® Ice Dispensing System
The ice storage bin located in the door provides an entire extra shelf of storage space, and the storage bin is removable for easy access to filtered ice.
Dual Evaporator (on some models)
The refrigerator and freezer compartments have dedicated evaporators to provide fresh and frozen foods with separate climates. Frozen food stays cold and dry, while fresh food remains at the ideal temperature and humidity.
Platter Pocket
This full-width slide-out shelf tucked between the crispers and the lowest shelf is perfect for leftover family-sized casserole dishes, pizza boxes, and large party platters.
Ethylene is a natural gas produced by fruits and vegetables to promote ripening. The Produce Preserver absorbs ethylene, to delay the over-ripening of fresh produce. As a result, certain produce items will stay fresh longer.
CoolVox® Kitchen Sound System (on some models)
We made the kitchen pulse with energy by adding music where it’s never been before. The CoolVox® kitchen sound system pairs easily with smart phones, tablets or other Bluetooth®† mobile devices.
Water Dispenser with Measured Fill (on some models)
The measured fill feature allows you to dispense the desired amount of filtered water.
†®BLUETOOTH is a registered trademark of Bluetooth SIG, Inc.
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INSTALLATION INSTRUCTIONS
LED Lighting
The LED lights do not ever need to be replaced.
MicroEdge® Glo Shelves (on some models)
Industry-exclusive MicroEdge® Glo shelves make every snack stand out in your refrigerator. By moving LED lighting to a new spot under the shelves, this leading-edge technology elevates the look and feel of your refrigerator.
Door Alarm
A helpful alarm sounds when the refrigerator door or freezer drawer is left ajar.
Power Outage Indicator
If the power should go out while you are away from home, this indicator will let you know the refrigerator has been without power.
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
■■ Remove tape and glue residue from surfaces before turning on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
■■ Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”
■■ Dispose of/recycle all packaging materials.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.
Clean Before Using
After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in “Refrigerator Care.”
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
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INSTALLATION INSTRUCTIONS
Location Requirements
NOTE: This refrigerator is intended for use in a location where WARNING the temperature ranges from a minimum of 55°F (13°C) to a
maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source such as an oven or radiator.
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
1/2" (1.25 cm) 
IMPORTANT: This appliance is intended to be used in household
and similar applications such as:
■■ Staff kitchen areas in shops, offices and other working environments;
■■ Farm houses and by clients in hotels, motels and other residential type environments;
■■ Bed and breakfast type environments;
■■ Catering and similar non-retail applications.
To ensure proper ventilation for your refrigerator, allow for a
minimum 1/2" (1.25 cm) of space on each side and at the top. 3³⁄4" (9.5 cm) Allow for a minimum 1" (2.54 cm) space behind the refrigerator.
If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your
refrigerator next to a fixed wall, leave a 3³⁄4" (9.5 cm) minimum space between the refrigerator and wall to allow the door to swing open.
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INSTALLATION INSTRUCTIONS
Remove and Replace Refrigerator Doors
NOTE: Measure the width of your door opening, to see whether or not you need to remove the refrigerator doors to move the refrigerator into your home. If door removal is necessary, see the following instructions.
IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator control OFF. Unplug the refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors.
Gather the required tools and read all instructions before removing doors. TOOLS NEEDED: 3/16" hex key wrench and a #2 Phillips screwdriver
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Door Removal and Replacement
Rem
Style 1 – Water Dispenser
Tubing Connection
A
A.Outer Ring
Wiring Plug
Top Left Hinge |
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A |
B |
C |
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A. 3/16" Internal Hex-Head Screws |
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B. Ground Wire (Do Not Remove) |
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C. Do Not Remove Screws |
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Style 2 – Water Dispenser |
Tubing Connection |
A |
A. Outer Ring |
Top Right Hinge |
B |
C |
A |
D |
A. 3/16" Internal Hex-Head Screws |
B. Hinge Cover Screw |
C. Top Hinge Cover |
D. Top Hinge |
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INSTALLATION INSTRUCTIONS
Remove Right-Hand Refrigerator Door
WARNING
Electrical Shock Hazard Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
1.Unplug refrigerator or disconnect power.
2.Keep the refrigerator doors closed until you are ready to lift them free from the cabinet.
NOTE: Provide additional support for the refrigerator door while the hinges are being removed. Do not depend on the door gasket magnets to hold the door in place while you are working.
3.Using a Phillips screwdriver, remove the cover from the Top Hinge.
4.Using the 3/16" hex key wrench, remove the two internal hex head screws from the top hinge, and set aside.
NOTE: Do not remove the two locator screws. These screws will help you align the hinge when you replace the door.
A
B
C
D
A. Top hinge cover screw |
C. 3/16" Internal hex head |
B. Top hinge cover |
screws |
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D. Top hinge |
ARNING
Excessive Weight Hazard
Use two or more people to lift the refrigerator door. Failure to do so can result in back or other injury.
5.Lift the refrigerator door from the bottom hinge pin. The top hinge will come away with the door.
Remove Left-Hand Refrigerator Door
IMPORTANT: The tubing and wiring for the water dispenser run through the left-hand door hinge, so they must be disconnected before removing the door.
1.Using a Phillips screwdriver, remove the cover from the top hinge.
A 
B 
A. Top hinge cover screw |
B. Top hinge cover |
2.Disconnect the water dispenser tubing located on top of the door hinge.
Style 1 - Press the outer ring against the face of the fitting and gently pull the dispenser tubing free.
NOTE: The water dispenser tubing remains attached to the left-hand refrigerator door.
A B
A.Outer ring
B.Face of fitting
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INSTALLATION INSTRUCTIONS
Style 2 - Firmly pull up on the clasp. Then, pull the tubing out of the fitting.
NOTE: The water dispenser tubing remains attached to the left-hand refrigerator door.
3.Disconnect the wiring plug located on top of the door hinge.
■■ Grasp each side of the wiring plug. With your left thumb, press down to release the catch and pull the sections of the plug apart.
NOTE: Do not remove the green, ground wire. It should remain attached to the door hinge.
4.Using the 3/16" hex key wrench, remove the two internal hex head screws from the top hinge, and set aside.
NOTES:
■■ Provide additional support for the refrigerator door while the hinges are being removed. Do not depend on the door gasket magnets to hold the door in place while you are working.
■■ Do not remove the two locator screws. These screws will help you align the hinge when you replace the door.
A B
C
A. 3/16" Internal hex |
C. Locator screws (do |
head screws |
not remove) |
B.Ground wire (do not remove)
5.Lift the refrigerator door from the bottom hinge pin. The top hinge will come away with the door.
NOTE: It may not be necessary to remove the bottom hinges and brake feet assemblies to move the refrigerator through a doorway.
■■ Only if necessary, use a driver with a #2 square bit tip to remove the bottom hinges and a 3/8" nut driver to remove the brake feet screws.
Replace Right-Hand Refrigerator Door
1.Set the right-hand door onto the bottom hinge pin.
2.Insert the top hinge pin into the open hole in the top of the refrigerator door.
3.Using the two 3/16" internal hex head screws, fasten the hinge to the cabinet. Do not tighten the screws completely.
Replace Left-Hand Refrigerator Door
IMPORTANT: Do not intertwine the water tubing and wiring bundles when reconnecting them.
1.Set the left-hand door onto the bottom hinge pin.
2.Using the two 3/16" internal hex head screws, fasten the hinge to the cabinet. Do not tighten the screws completely.
3.Reconnect the water dispenser tubing.
Style 1 - Insert the tubing into the fitting until it stops and the outer ring is touching the face of fitting.
Style 2 - Insert the tubing firmly into the fitting until it stops. Close the clasp around the tubing. The clasp snaps into place between the fitting and the collar.
4.Reconnect the electrical wiring.
■■ Push together the two sections of the wiring plug.
Final Steps
1.Completely tighten the four internal hex head screws (two on the right-hand door hinge and two on the left-hand door hinge).
2.Replace both top hinge covers.
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INSTALLATION INSTRUCTIONS
Remove and Replace Freezer Drawer Front
Depending on the width of your door opening, it may be necessary to remove the freezer drawer front to move the refrigerator into your home.
IMPORTANT:
■■ If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator control OFF, and unplug the refrigerator or disconnect power. Remove food from the freezer drawer.
■■ Two people may be required to remove and replace the freezer drawer front.
Tool Needed: 1/4" hex driver
Remove Drawer Front
1.Open the freezer drawer to its full extension.
2.Remove the two screws at the top, inside the drawer front (one on the left-hand side and one on the right-hand side) that fasten the drawer front to the drawer glides.
3.Lift up on the drawer front to release the plastic studs from the drawer glide bracket slots.
Replace Drawer Front
1.Pull out the freezer drawer glides to their full extension.
2.Holding the drawer front by its sides, align the two plastic studs, located at the bottom, inside the drawer front, with the drawer glide bracket slots.
NOTE: It helps if one person holds the drawer glides steady while another person aligns the drawer front and inserts the studs into the slots.
A 
B 
A.Drawer glide bracket slots
4.Slide the drawer glides back into the freezer.
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A. Drawer front screw |
A |
B. Drawer front plastic stud |
3.Replace and tighten the two screws at the top of the drawer front (one on the left-hand side and one on the right-hand side).
Final Steps
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
1.Plug into a grounded 3 prong outlet.
2.Reset the controls. See “Using the Control(s).”
3.Return all removable door parts to doors and the food to refrigerator.
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INSTALLATION INSTRUCTIONS
Electrical Requirements
Recommended Grounding Method
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection
A 115 V, 60 Hz, AC only 15 or 20 A fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator and approved accessories be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn OFF Cooling, and then disconnect the refrigerator from the electrical source. When you have finished, reconnect the refrigerator to the electrical source and turn ON Cooling. See “Using the Control(s)” Section.
Water Supply Requirements
A cold water supply with water pressure between 35 and 120 psi (241 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.
NOTE: If the water pressure is less than what is required, the flow of water from the water dispenser could decrease or ice cubes could be hollow or irregular shaped.
If a reverse osmosis water filtration system is connected to your home cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
■■ Check to see whether the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out
of a reverse osmosis system and supplying the water inlet valve of the refrigerator needs to be between 35 and 120 psi (241 and 827 kPa).
Connect the Water Supply
■■ Allow the storage tank on the reverse osmosis system to refill after heavy use. The tank capacity could be too small to keep up with the requirements of the refrigerator.
NOTE: Faucet-mounted reverse osmosis systems are not recommended.
■■ If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See the “Water Filtration System” section.
If you have questions about your water pressure, call a licensed, qualified plumber.
Read all directions before you begin.
IMPORTANT:
■■ Connect to potable water supply only.
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.
■■ Plumbing must be installed in accordance with the International Plumbing Code and any local codes and ordinances.
■■ The gray water tubing on the back of the refrigerator (which is used to connect to the household water line) is a PEX (cross-linked polyethylene) tube. Copper and PEX tubing connections from the household water line to the refrigerator are acceptable, and will help avoid off-taste or odor in your ice or water. Check for leaks.
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INSTALLATION INSTRUCTIONS
If PEX tubing is used instead of copper, we recommend the following part numbers:
W10505928RP (7 ft [2.14 m] jacketed PEX), 8212547RP (5 ft [1.52 m] PEX), or W10267701RP (25 ft [7.62 m] PEX).
■■ Install tubing only in areas where temperatures will remain above freezing.
Tools Needed:
Gather the required tools and parts before starting installation. ■■ Flat-blade screwdriver
■■ 7/16" and 1/2" open-end wrenches or 2 adjustable wrenches
■■ 1/4" nut driver
NOTE: Do not use a piercing-type or 3/16" (4.76 mm) saddle valve, which reduces water flow and clogs easier.
Connect to Water Line
IMPORTANT: If you have turned the refrigerator on before the water was connected, turn OFF the ice maker.
1.Unplug refrigerator or disconnect power.
2.Turn OFF main water supply. Turn ON nearest faucet long enough to reduce water pressure in the water line.
3.Use a quarter-turn shut-off valve or the equivalent, served by a 1/2" (12.7 mm) household supply line.
NOTE: To allow sufficient water flow to the refrigerator, a minimum 1/2" (12.7 mm) size household supply line is recommended.
A |
B |
C
D
A. Sleeve |
C. Copper tubing (to refrigerator) |
B. Nut |
D. Household supply line (1/2" [12.7 mm] minimum) |
4. Now you are ready to connect the copper tubing to the shut-off valve. Use 1/4" (6.35 mm) O.D. (outside diameter) soft copper tubing to connect the shut-off valve and the refrigerator.
■■ Ensure that you have the proper length needed for the job. Be sure both ends of the copper tubing are cut square.
■■ Slip compression sleeve and compression nut onto copper tubing as shown. Insert end of tubing into outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.
A
B
C
A. Compression sleeve C. Copper tubing
B.Compression nut
5.Place the free end of the tubing into a container or sink and turn on main water supply to flush out tubing until water is clear. Turn off shut-off valve on the water pipe.
NOTE: Always drain the water line before making the final connection to the inlet of the water valve to avoid possible water valve malfunction.
6.Bend the copper tubing to meet the water line inlet, located on the back of the refrigerator cabinet as shown. Leave a coil of copper tubing to allow the refrigerator to be pulled out of the cabinet or away from the wall for service.
Connect to Refrigerator
Follow the connection instructions specific to your model.
Style 1
1.Remove plastic cap from water valve inlet port. Attach the copper tubing to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten. Confirm copper tubing is secure by pulling on copper tubing.
2.Create a service loop with the copper tubing. Avoid kinks when coiling the copper tubing. Secure copper tubing to refrigerator cabinet with a “P” clamp.
A 
B
C
D 
A. Copper tubing |
C. Compression nut |
B. “P” clamp |
D. Compression sleeve |
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