FRENCH DOOR REFRIGERATOR
Use & Care Guide
For questions about features, operation/performance, parts or service, call: 1-800-253-1301
In Canada, call for assistance 1-800-807-6777 or visit our website at
www.whirlpool.com or www.whirlpool.ca
RÉFRIGÉRATEUR À DOUBLE PORTE
Guide de l’utilisateur
Pour des questions à propos des caractéristiques, du fonctionnement/rendement, des pièces ou du service, composer le : 1-800-253-1301
Au Canada, pour assistance composez le 1-800-807-6777 ou visitez notre site Web au
www.whirlpool.ca
Table of Contents/Table des matières....2
W11307651A
Table of Contents
REFRIGERATOR SAFETY.............................................................. |
3 |
PARTS AND FEATURES................................................................. |
4 |
What’s New Behind the Doors?................................................... |
5 |
GETTING STARTED........................................................................ |
6 |
Installation Checklist..................................................................... |
6 |
Water Filter Installation................................................................. |
6 |
Door Alignment............................................................................. |
7 |
Energy Saver Mode and Normal Operating Sounds.................... |
7 |
INSTALLATION INSTRUCTIONS................................................... |
8 |
Unpack the Refrigerator............................................................... |
8 |
Location Requirements................................................................. |
8 |
Remove and Replace Refrigerator Doors.................................... |
9 |
Remove and Replace Freezer Drawer Fronts............................ |
13 |
Electrical Requirements.............................................................. |
14 |
Water Supply Requirements....................................................... |
14 |
Connect the Water Supply......................................................... |
14 |
Handle Installation and Removal................................................ |
16 |
Refrigerator Leveling and Door Closing..................................... |
17 |
FILTERS AND ACCESSORIES .................................................... |
18 |
Water Filtration System.............................................................. |
18 |
Install FreshFlow™ Air Filter....................................................... |
20 |
Install Produce Preserver............................................................ |
20 |
Accessories................................................................................. |
21 |
REFRIGERATOR USE................................................................... |
21 |
Opening and Closing Doors....................................................... |
21 |
Using the Controls...................................................................... |
22 |
External Dispenser Controls....................................................... |
24 |
Lighting the Refrigerator............................................................. |
24 |
Water and Ice Dispensers........................................................... |
24 |
Ice Maker and Storage Bin ........................................................ |
28 |
Shelves, Bins, and Drawers........................................................ |
29 |
Freezer Drawers.......................................................................... |
31 |
Audio Reference......................................................................... |
31 |
REFRIGERATOR CARE................................................................ |
32 |
Cleaning...................................................................................... |
32 |
Lights.......................................................................................... |
33 |
Vacation and Moving Care......................................................... |
33 |
TROUBLESHOOTING................................................................... |
34 |
PERFORMANCE DATA SHEET.................................................... |
41 |
WARRANTY................................................................................... |
42 |
Table des matières
SÉCURITÉ DU RÉFRIGÉRATEUR............................................... |
43 |
PIÈCES ET CARACTÉRISTIQUES............................................... |
44 |
Quoi de neuf en coulisse?.......................................................... |
45 |
MISE EN PLACE............................................................................ |
46 |
Liste de vérification pour l’installation........................................ |
46 |
Installation du filtre à eau............................................................ |
46 |
Alignement des portes................................................................ |
47 |
Mode de consommation réduite d’énergie et bruits |
|
de fonctionnement normaux...................................................... |
47 |
INSTRUCTIONS D’INSTALLATION............................................. |
48 |
Déballage du réfrigérateur.......................................................... |
48 |
Exigences d’emplacement......................................................... |
48 |
Retrait et réinstallation des portes du réfrigérateur.................... |
49 |
Retrait et remplacement de l’avant du tiroir de congélation...... |
53 |
Spécifications électriques........................................................... |
54 |
Installation et retrait des poignées............................................. |
56 |
Nivellement du réfrigérateur et fermeture de la porte................ |
57 |
FILTRES ET ACCESSOIRES ....................................................... |
58 |
Système de filtration d’eau......................................................... |
58 |
Installation du filtre à air FreshFlow™........................................ |
59 |
Installation du conservateur de produits frais............................ |
60 |
Accessoires................................................................................. |
61 |
UTILISATION DU RÉFRIGÉRATEUR........................................... |
61 |
Ouverture et fermeture des portes............................................. |
61 |
Utilisation des commandes........................................................ |
62 |
Commandes de distributeur externe.......................................... |
64 |
Éclairage du réfrigérateur........................................................... |
64 |
Distributeurs d’eau et de glaçons.............................................. |
64 |
Machine à glaçons et bac d’entreposage ................................. |
68 |
Tablettes, balconnets et tiroirs.................................................... |
69 |
Tiroirs du congélateur................................................................. |
71 |
Référence audio.......................................................................... |
71 |
ENTRETIEN DU RÉFRIGÉRATEUR............................................. |
72 |
Nettoyage.................................................................................... |
72 |
DÉPANNAGE................................................................................. |
74 |
FICHE DE DONNÉES RELATIVES AU RENDEMENT................ |
81 |
GARANTIE..................................................................................... |
82 |
2
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:
DANGER 
WARNING
You can be killed or seriously injured if you don't immediately follow instructions.
You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions: ■ Plug into a grounded (earthed) outlet.
■ Do not remove ground prong. ■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating. ■ Remove doors from your old refrigerator.
■ Use nonflammable cleaner.
■ Do not store or use petrol, flammable liquids or gas in the vicinity of this or other electrical appliances. The fumes can cause fires or explosions.
■ Do not store explosive substances such as aerosol cans with a flammable propellant in this refrigerator.
■ Do not use or place electrical devices inside the refrigerator compartments if they are not of the type expressly authorized by the manufacture.
■ Use two or more people to move and install refrigerator.
■Disconnect power before installing ice maker (on ice maker kit ready models only).
SAVE THESE INSTRUCTIONS
3
Proper Disposal of
Your Old Refrigerator
WARNING
Suffocation Hazard Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous—even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■■ Take off the doors.
■■ Leave the shelves in place so that children may not easily climb inside.
Important information to know about disposal of refrigerants:
Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.
PARTS AND FEATURES
In-Door-Ice® |
ice storage |
Temperature |
Control UI |
Air filter |
Water filter |
Removable |
bin |
4 |
Infinity slide shelf
Dual gallon storage
Platter pocket
Auto humidity crispers
Temperaturecontrolled pantry drawer
What’s New Behind the Doors?
Your Whirlpool® French door refrigerator comes equipped with various innovative storage and energy-efficient features.
Energy and Normal Operating Sounds
Your new French door bottom-mount refrigerator has been designed with a linear compressor to optimize energy efficiency and better regulate temperatures to match cooling demand. You may notice that it operates differently than your previously owned refrigerator. This allows the refrigerator to respond at variable speeds and optimize cooling needs by avoiding abrupt start/stop cycles.
In-Door-Ice® Ice Dispensing System
The ice maker and ice storage bin are located in the door for easy access to filtered ice while freeing up valuable shelf space inside and adding additional door bins for more usable space.
Dual Evaporator
The refrigerator and freezer compartments have separate evaporators to provide fresh food and frozen food with optimal storage climates: cool and humid in the fresh food compartment, cold and dry in the freezer with no mixing of air between the compartments. This reduces the transfer of food odors and tastes from refrigerator to freezer and allows freezer air to remain dry to control frost and reduce freezer burn.
Air Filter
An air filter is 15 times more powerful than baking soda at reducing common food odors inside the refrigerator. Replace your air filter every 6 months for maximum odor reduction.
Water Dispenser with Measured Fill
The Measured Fill feature allows you to dispense a desired amount of filtered water in handy increments like 8, 16, or 24 oz.
Water Dispenser with Favorite Fill
The Favorite Fill feature allows you to save 2 custom presets that can be programmed for favorite items that are frequently filled like a coffee pot or a water bottle.
Infinity Slide Shelf
Your new Infinity slide shelf or shelves (on some models) is designed to maximize accessibility to items of all shapes and sizes. Small items fit perfectly around the shelf perimeter and remain accessible, while tall items nestle perfectly in the center when the glass is pushed back. And, with the Infinity slide shelf, you don’t lose an entire half shelf to tall item storage—just push the portion back as far as you need to accommodate your tall items—infinite adjustability.
Platter Pocket
This full-width slide-out shelf tucked between the crispers and the lowest shelf is perfect for leftover family-sized casserole dishes, pizza boxes, and large party platters.
Electronic Temperature-Controlled Pantry Drawers
These drawers provide precise, independent temperature control with 4 specialized settings for maximum flexibility.
LED Lighting
There is bright white LED strip lighting for maximum illumination. LED lights do not require replacement.
Door Ajar Alarm
A helpful alarm sounds when the refrigerator door or freezer drawer is left ajar.
Power Outage Indicator
If the power should go out while you are away from home, this indicator will let you know that the refrigerator has been without power.
To view videos on door removal/ replacement, door adjustment, water filter installation, air filter installation, shelf adjustment or removal, scan the code to the left with your mobile device.
5
GETTING STARTED
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Installation Checklist
Electrical Power
■■ Plug refrigerator into a grounded 3 prong outlet.
Doors
■■ If doors need to be removed during installation, see the “Remove and Replace Doors” in the instructions.
■■ Check that handles are secure and installed according to the instructions.
■■ Doors seal completely.
■■ Refrigerator is level. (Remove base grille and adjust leveling feet so they are snug against the floor.)
■■ Doors are even across the top. (Use door alignment feature if necessary.)
■■ Base grille is properly attached to the refrigerator.
Ice and Water System (on some models)
■■ Connect refrigerator to a cold water supply with 35-120 psi water pressure, as specified in the instructions.
■■ Make sure the household water supply is connected and turned on.
■■ Check that the water supply line behind refrigerator is not kinked.
■■ Only use recommended water supply tubing, copper, or PEX, as specified in the instructions.
■■ Install water filter according to the instructions.
■■ Flush water system with 3 gallons (11.4 L) of water, as specified in the instructions.
■■ Check for water leaks at all connections.
■■ Turn on ice maker if refrigerator is connected to water supply. (If not connected to water supply, turn off ice maker.)
Final Checks
■■ Install air filter according to instructions in corresponding packaging.
■■ Remove all shipping material.
■■ Set temperature controls to the recommended setting. ■■ Save instructions and other literature.
■■ Send in Registration Card or register your product online.
Water Filter Installation
■■ Locate the water filter compartment in the lower left-hand side of the refrigerator compartment. Push on the right side of the filter door to open.
■■ Align the arrow on the water filter cap with the cutout notch in the filter housing and insert filter.
■■ Once the filter is inserted, turn the filter clockwise 90° (1/4 turn) until it locks into the housing.
■■ Push water filter door closed to latch.
■■ Flush 3 gallons (11.4 L) of water through the water system to clear air from the water line and to keep the dispenser from dripping and/or avoiding decreased dispenser flow.
NOTE: If the filter is not installed correctly, water may dispense at a lower flow rate and there will be slower ice production. Improper filter installation may also cause the water filter housing to leak.
6
Door Alignment
Tools Required
Depending on the width of the door opening, the following tools may be required to remove, replace, and align the refrigerator doors.
Tools Needed:
■■ 1/4" hex nut driver – base grille, freezer drawer screws, and brake/leveling feet
Tools Provided:
■■ 1/8" hex key – handle setscrews and door alignment
Door Alignment Tool Instructions
Features:
■■ Creates an even horizontal gap between the refrigerator doors.
■■ Solves door alignment issues during installation and improves door seal.
Align Refrigerator Doors
If doors are uneven:
■■ Ensure the refrigerator is level.
■■ Keeping both refrigerator doors closed, pull out the freezer drawer. Locate the bottom hinge pin of the right-hand refrigerator door. The alignment screw is inside the bottom hinge pin.
■■ Insert the short end of the 1/8" hex key (packed with the Door Handle Installation Instructions) into the bottom hinge pin until it is fully engaged in the alignment screw.
To raise the refrigerator door, turn the hex key to the right. To lower the door, turn the hex key to the left.
■■ Continue to turn the alignment screw until the tops of the doors are aligned.
Shelf Height Adjustment
Shelf height can be adjusted by changing the adjustable shelf mounts between their vertical and horizontal positions.
■■ Carefully lift the shelf off the shelf mounts and turn the flipper to the desired orientation.
■■ Repeat for remaining shelf mounts.
■■ Ensure the shelf is properly seated on the shelf mounts.
Energy Saver Mode and
Normal Operating Sounds
Your new French door bottom mount refrigerator has been designed to optimize energy efficiency and better regulate temperatures to match cooling demand.
You may notice that it operates differently from your previously owned refrigerator.
It is normal for the high-efficiency compressor to run for extended periods of time at varying speeds in order to consume only the energy necessary for optimum efficiency.
In addition, during various stages of the cooling cycle, you may hear normal operating sounds that are unfamiliar to you.
Energy Saver Mode
A selectable feature that turns off the heaters around the refrigerator doors and dispenser. When this feature is enabled, condensation may form on the front of the refrigerator cabinet, gasket, or on top of the freezer drawer. Savings may vary based on the relative humidity of the environment.
7
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install refrigerator.
Failure to do so can result in back or other injury.
Refrigerator Delivery
■■ A minimum door opening of 33" (838 mm) is required. If door opening is 36" (914 mm) or less, then removal of doors, drawer, and hinges is required.
■■ Cart the refrigerator from the side for all door openings.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.
Remove the Packaging
■■ Remove tape and glue residue from surfaces before turning on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
■■ Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator.
■■ Dispose of/recycle all packaging materials.
Clean Before Using
After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in the “Refrigerator Care” section.
Location Requirements
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
IMPORTANT: This appliances is intended to be used in household and similar applications such as:
■■ Staff kitchen areas in shops, office and other working environments,
■■ Farm houses and by clients in hotels, motels and other residential type environments,
■■ Bed and breakfast type environments,
■■ Catering and similar non-retail applications.
To ensure proper ventilation for your refrigerator, allow for a minimum 1/2" (1.25 cm) of space on each side and at the top. Allow for a minimum 1" (2.54 cm) space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at
the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 3³⁄4" (9.5 cm) minimum space between the refrigerator and wall to allow the door to swing open.
NOTE: This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source such as an oven or radiator.
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Important information to know about glass shelves |
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and covers: |
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Do not clean glass shelves or covers with warm water when |
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they are cold. Shelves and covers may break if exposed to |
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1/2" (1.25 cm) |
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sudden temperature changes or impact, such as bumping. |
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Tempered glass is designed to shatter into many small, |
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pebble-size pieces. This is normal. Glass shelves and covers |
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are heavy. Use both hands when removing them to avoid |
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dropping. |
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3³⁄4" (9.5 cm)
8
Remove and Replace Refrigerator Doors
NOTE: Measure the width of your house door opening to see whether or not you need to remove the refrigerator doors to move the refrigerator into your home. If refrigerator door removal is necessary, see the following instructions.
IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator control off. Unplug the refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors.
Gather the required tools and read all instructions before removing doors. TOOLS NEEDED: TORX T25† screwdriver and a #2 Phillips screwdriver
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Water Dispenser |
Tubing Connection |
A |
A. Outer ring |
Wiring Plug |
Top Left Hinge
A
B
C
A.TORX T25 screws
B.Ground wire (Do not remove.)
C.Do not remove screws.
Top Right Hinge |
B |
C |
A |
D |
A. TORX T25 screws |
B. Hinge cover screw |
C. Top hinge cover |
D. Top hinge |
Door at 90° Angle |
to Cabinet |
90° |
†TORX and T25 are trademarks of Acument Intellectual Properties, LLC.
9
WARNING
Excessive Weight Hazard
Use two or more people to move and install refrigerator.
Failure to do so can result in back or other injury.
Bottom Door Hinge
For your convenience, the refrigerator doors have bottom hinges with door closers. These closers allow the doors to swing fully closed with just a gentle push.
IMPORTANT: So that the closers feature will operate properly, the doors must be removed only when open to a 90° angle to the front of the cabinet. If 1 or both doors were not at a 90° angle when removed, the bottom door hinge must be reset.
90°
Reset the Door Hinge
1.Lift the door from the bottom hinge pin, and place it on a flat surface.
2.Using a TORX T25 screwdriver, remove the bottom hinge with the bushing from the cabinet.
A
B
A.Bushing
B.Hinge base
3.Insert the bottom hinge and bushing into the corresponding slot in the bottom of the door.
NOTE: Make sure that the base of the hinge is parallel to the bottom of the door.
A
A.Hinge base parallel to the bottom edge of the door
4.Turn the hinge until the hinge base is at a 90° angle to the bottom edge of the door.
A
90°
A.Hinge base turned to a 90° angle with the bottom edge of the door
5.Remove the hinge from the door. Using a TORX T25 screwdriver, reattach the bottom hinge to the refrigerator cabinet.
6.The hinge is now reset and prepared for the door to be replaced. See “Replace Refrigerator Doors” later in this section.
10
Remove Refrigerator Doors
WARNING
Electrical Shock Hazard Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Remove Right-Hand Door
1.Unplug refrigerator or disconnect power.
2.Keep the refrigerator doors closed until you are ready to lift them free from the cabinet.
NOTE: Provide additional support for the refrigerator door while the hinges are being removed. Do not depend on the door gasket magnets to hold the door in place while you are working.
3.Using a Phillips screwdriver, remove the cover from the top hinge.
4.Using the TORX T25 screwdriver, remove the 2 screws from the top hinge and set aside.
A
B
C
D 
A. Top hinge cover screw |
C. TORX T25 screws |
B. Top hinge cover |
D. Top hinge |
WARNING
Excessive Weight Hazard
Use two or more people to lift the refrigerator door. Failure to do so can result in back or other injury.
5.Open the door until it is at a 90° angle to the front of the cabinet.
6.Lift the refrigerator door from the bottom hinge pin. The top hinge will come away with the door.
Remove Left-Hand Door
IMPORTANT: The tubing and wiring for the water dispenser run through the left-hand door hinge, so they must be disconnected before removing the door.
1.Using a flat-blade screwdriver, remove the cover from the top hinge.
A
B 
A. Top hinge cover screw |
B. Top hinge cover |
2.Disconnect the water dispenser tubing located on top of the door hinge. Firmly pull up on the clasp. Then, pull the tubing out of the fitting.
NOTE: The water dispenser tubing remains attached to the left-hand refrigerator door.
11
3. Disconnect the wiring plug located on top of the door hinge.
■■ Grasp each side of the wiring plug. With your left thumb, press down to release the catch and pull the sections of the plug apart.
NOTE: Do not remove the green ground wire. It should remain attached to the door hinge.
4.Using the TORX T25 screwdriver, remove the 2 internal screws from the top hinge and set aside.
NOTE:
Provide additional support for the refrigerator door while the hinges are being removed. Do not depend on the door gasket magnets to hold the door in place while you are working.
A
B
A.TORX T25 screws
B.Ground wire (Do not remove.)
5.Lift the refrigerator door from the bottom hinge pin. The top hinge will come away with the door.
NOTE: It may not be necessary to remove the bottom hinges and brake feet assemblies to move the refrigerator through a doorway.
■■ Only if necessary, use a TORX T25 screwdriver to remove the bottom hinges and brake feet screws.
Replace Right-Hand Refrigerator Door
1.Set the right-hand door onto the bottom hinge pin.
2.Insert the top hinge pin into the open hole in the top of the refrigerator door.
3.Using the 3 TORX T25 screws, fasten the hinge
to the cabinet. Do not tighten the screws completely.
Replace Left-Hand Refrigerator Door
IMPORTANT: Do not intertwine the water tubing and wiring bundles when reconnecting them.
1.Set the left-hand door onto the bottom hinge pin.
2.Using the 3 TORX T25 screws, fasten the hinge to the cabinet. Do not tighten the screws completely.
3.Reconnect the water dispenser tubing.
Insert the tubing firmly into the fitting until it stops. Close the clasp around the tubing. The clasp snaps into place between the fitting and the collar. Connect blue female side with blue male side and clasp. Repeat with gray female and gray male side.
4.Reconnect the electrical wiring.
■■ Push together the 2 sections of the wiring plug.
Final Steps
1.Completely tighten the 6 internal TORX T25 screws (3 on the right-hand door hinge and 3 on the left-hand door hinge).
2.Replace both top hinge covers.
12
Remove and Replace
Freezer Drawer Fronts
Freezer Drawer
Remove Drawer Front
1.Open the freezer drawer to its full extension.
2.Loosen the 2 top screws that fasten the drawer front to the drawer glides. The 2 screws (1 on the left-hand side and
1 on the right-hand side) are located inside the drawer front.
3.Remove the 2 screws at the bottom, inside the drawer front that fasten the drawer front to the drawer glides.
4.Lift up on the drawer front to release the screws from the drawer glide bracket slot.
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A. Drawer glide bracket slots
Replace Drawer Front
1.Pull out the freezer drawer glides to their full extension.
2.Holding the drawer front by its sides, align the top screws, located at the bottom inside the drawer front, with the drawer glide bracket slots.
NOTE: It helps if 1 person holds the drawer glides steady while another person aligns the drawer front and inserts the studs into the slots.
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A. Drawer front screw
3.Tighten the 2 screws at the top of the drawer front (1 on the left-hand side and 1 on the right-hand side) and install the 2 screws on the bottom.
Final Steps
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
1.Plug into a grounded 3 prong outlet.
2.Reset the controls. See the “Using the Controls” section.
3.Return all removable parts and food to the drawers.
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