Welltech SIPPBX-6200A User Manual

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Version: SIPPBXUM.101

CH1. Overview..................................................................................- 5 -

1.1 Specifications ............................................................................................. - 5 -

1.2 Hardware Overview.................................................................................. - 8 -

1.2.1 The Front Panel ...................................................................................... - 8 -

1.2.2 The Back Panel....................................................................................... - 8 -

CH2. Start to configure SIPPBX 6200A................................- 10 -

2.1 Connection SIPPBX 6200A .................................................................. - 10 -

2.1.1 Network Configuration.........................................................................- 11 -

2.1.2 Extension Configuration ..................................................................... - 14 -

2.1.3 Trunk Configuration............................................................................. - 19 -

CH3. Full Web Configurations ..................................................- 23 -

3.1 Configuration............................................................................................ - 25 -

3.1.1 IP PBX .................................................................................................... - 25 -

3.1.2 Office Call Rule ..................................................................................... - 30 -

3.1.3 Feature Code ........................................................................................ - 33 -

3.1.4 Extension............................................................................................... - 37 -

3.1.5 Auto COnfig (IPv4) .............................................................................. - 45 -

3.1.6 Trunk ...................................................................................................... - 51 -

3.1.7 SIP Trunk Reg....................................................................................... - 56 -

3.1.8 Outgoing Routing................................................................................. - 59 -

3.1.9 Incoming Call Rule............................................................................... - 64 -

3.1.10 Dial Group.......................................................................................... - 67 -

3.1.11 Speed Dial ......................................................................................... - 69 -

3.1.12 Broadcast........................................................................................... - 71 -

3.1.13 Meetme Conf..................................................................................... - 73 -

3.1.14 T.38 FAX ............................................................................................. - 75 -

3.2 Information............................................................................................... - 76 -

3.2.1 Subscriber Info..................................................................................... - 76 -

3.2.2 Call Monitor........................................................................................... - 77 -

3.2.3 CDR ........................................................................................................ - 79 -

3.2.4 System Info .......................................................................................... - 81 -

3.3 Network ...................................................................................................... - 82 -

3.3.1 Network ................................................................................................. - 82 -

3.3.2 DHCP Srv. (IPv4) ................................................................................. - 85 -

3.3.3 DDNS Srv. (IPv4)................................................................................. - 86 -

3.4 Management ............................................................................................. - 87 -

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3.4.1 Time Setting ......................................................................................... - 87 -

3.4.2 SMTP Setting ........................................................................................ - 89 -

3.4.3 VM Setting............................................................................................. - 90 -

3.4.4 Security.................................................................................................. - 92 -

3.4.5 Firmware Upload.................................................................................. - 94 -

3.4.6 Music Upload......................................................................................... - 95 -

3.4.7 Import Setting...................................................................................... - 96 -

3.4.8 Export Setting ...................................................................................... - 97 -

3.4.9 Rest To Default ..................................................................................... - 98 -

3.4.10 Reboot System.................................................................................. - 98 -

3.4.11 Power Off System............................................................................. - 98 -

CH4. Application Setting............................................................- 99 -

4.1 Customize System prompt................................................................... - 99 -

4.1.1 Record Greeting ................................................................................... - 99 -

4.1.2 Enable Automated Attendant ............................................................ - 99 -

4.1.3 How to record the other System Prompts ...................................... - 99 -

4.2 Customize Ring Back Tone (Transferring Tone) ........................- 114 -

4.3 Call Features............................................................................................- 115 -

4.3.1 Authentication .....................................................................................- 115 -

4.3.2 Automated Attendant.........................................................................- 115 -

4.3.3 Call Transfer.........................................................................................- 115 -

4.3.4 Blind Transfer.......................................................................................- 115 -

4.3.5 Call Forward on Busy .........................................................................- 115 -

4.3.6 Call Forward on No Answer...............................................................- 115 -

4.3.7 Call Forward Unconditional ...............................................................- 115 -

4.3.8 Call Forward Unavailable ...................................................................- 116 -

4.3.9 Call Hold/Retrieval (Client based) ...................................................- 116 -

4.3.10 Call Routing ......................................................................................- 116 -

4.3.11 Call Waiting (Client based)............................................................- 116 -

4.3.12 Caller ID............................................................................................- 116 -

4.3.13 CLIR (Caller Line Identification Restriction)...............................- 116 -

4.3.14 Do Not Disturb (Client based) ......................................................- 117 -

4.3.15 Flexible Extension Logic.................................................................- 117 -

4.3.16 Music On Hold ..................................................................................- 117 -

4.3.17 Music On Transfer............................................................................- 117 -

4.3.18 Call Pickup ........................................................................................- 117 -

4.3.19 Call Park............................................................................................- 117 -

4.3.20 Camp-On (Call Back on Busy) ......................................................- 117 -

4.3.21 Meetme Conference........................................................................- 118 -

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4.3.22 Broadcast..........................................................................................- 118 -

4.3.23 Time and Date .................................................................................- 118 -

4.3.24 Trunk (WG2680)..............................................................................- 118 -

4.3.25 VoIP Gateways (WG2680; WG2504)...........................................- 118 -

4.3.26 Voice Mail to e-mail ........................................................................- 118 -

4.3.27 Access Voice Mail by phone set....................................................- 118 -

4.3.28 Call Monitor ......................................................................................- 118 -

CH5. Appendix.............................................................................. - 119 -

5.1 Voice Mail System Concept.................................................................- 119 -

5.2 System Prompts (Chinese)................................................................ - 122 -

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CH1. Overview

SIPPBX 6200A IP-PBX is an IP based IP-PBX which including legend digital PABX

telephony services, Auto Attendant, Voice Mail, Music Ring Back Tone, Conference and

Announcement features together. It also works on both IPv6 and IPv4 network address

simultaneously, which makes migration from IPv4 to IPv6 network smoothly.

SIPPBX 6200A is not only an IP-PBX, but also an efficient communication tool to help your

business and management more efficient. With flexible and full functionality, Welltech

SIPPBX 6200A can give a complete transition from traditional PABX to the new generation

IP-PBX.

1.1 Specifications

¾ Protocol

 SIP RFC 3261 Compliance/ Asterisk Compatible  Support IPv4/IPv6 Dual IP Network Stack

 Network (IPv4): Support Fixed IP, DHCP, And PPPoE mode

 Network (IPv6): Support Fixed And Autoconfig

¾ IVR

 Web Based Auto Attendant Call Rule

 Scheduled And Fixed Greeting  Support Branch Office

 System Prompt Recording By Phone Set

¾ Voice Mail

 Voice Mail To e-Mail

 Voice Mail System

 Message Waiting Indication  Personal Greeting

¾ Toll Restriction

 Provided Different Level Toll Restriction Service

 Support Call Duration Restriction

 Support Personal Password  Support Outgoing Call Routing Password

¾ Call Features

 Flexible Extension Logic

(IPV4 Only)

 CPE Based Call Transfer (Consultant, Blind)

 Server Based Call Transfer (Consultant, Blind)

 Call Forward (Busy, No Answer, Unconditional, Unavailable)

 Call Hold/Retrieval

 Call Routing

 Call Waiting

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 Call Pickup (Global, Specific)

 Call Park

 Call Camp-On (Call Back on Busy)

 CLIR (Caller Line Identification Restriction)

 DND (Do Not Disturb)

 Dial Group (Ring All, Sequential Ring, Dynamic Ring)

 Speed Dial

 Music Ring Back Tone

 Music On Hold

 Music On Transfer

 Built-in CDR Report

 Call Monitor

 Broadcasting Service

 Meetme Conference

(6 rooms, 16 members per group)

(6 rooms, 8 members per room)

 Busy Lamp Field (RFC 4235)

¾ Codecs

 G.711 (A-Law & μ-Law)

 G.729

 G.723 Pass-Thru

 GSM

 H.263 Pass-Thru

 MPEG4 Pass-Thru

¾ Technical Features

 Support Subscriber Registration for IPv4 And IPv6

 Support Call Routing Between IPv4 And IPv6

 Support RTP Proxy Between IPv4 And IPv6

 Support T.38 FAX

 Support DDNS

(IPV4 Only)

 Built-in NTP Client/Server

 Built-in DHCP Server

(IPV4 Only)

 Built-in Simple Firewall

 Subscriber NAT Traversal

 Behind NAT Support

 Voice Codec Transform

(IPV4 Only)

(G.711/ G.729/ GSM)

 Auto Provision (Welltech Proprietary) with LP600N IP Phone

 Multiple Language Support ( English and Chinese )

 Management: Web Browser Management

 HTTP Firmware Upgrade

 Export/Import Configuration

 Network Interface: 1WAN, 1LAN

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 DTMF: in-band, RFC2833, SIP-Info

¾ Capacity

 200 Concurrent Registers

 50 Concurrent Calls

¾ Dimension



19 Inch Rack Mount

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1.2 Hardware Overview

1.2.1 The Front Panel

The SIPPBX 6200A LEDs, which inform you about network activities, are located on the

front panel.

3 2 1

4 5 6

Functions:

¾ 1: System Status LED (not used) ¾ 2: H/D LED ¾ 3: Power LED ¾ 4: Network Interface LED (not used) ¾ 5: Network Interface LED (not used) ¾ 6: Power Switch

1.2.2 The Back Panel

The SIPPBX 6200A ports are located on the back panel.

Functions:

¾ 1: AC Power Outlet ¾ 2: Mouse (not used) ¾ 3: Keyboard

3 4

61 7 9

- 8 -

¾ 4: RS232 Console Port ¾ 5: DVI (not used) ¾ 6: VGA ¾ 7: USB (not used) ¾ 8: Sound (not used) ¾ 9: WAN Interface ¾ 10: LAN Interface

- 9 -

CH2. Start to configure SIPPBX 6200A

2.1 Connection SIPPBX 6200A

Step 1: Connect LAN port of SIPPBX 6200A with PC via crossover cable or connect with

Switch/ Hub via straight through cable.

Step 2: Prepare one computer, and change the IP address to be 192.168.123.12x with

subnet mask 255.255.255.0.

Step 3: Open browser and link to default LAN IP address of SIPPBX 6200A

“192.168.123.123” with default port number 10087, i.e.

http://192.168.123.123:10087

Step 4: Login SIPPBX 6200A with default user ID/Password: “root/root”. After login

SIPPBX 6200A, user can start to configure basic and essential configurations.

Step 5: To configure basic and essential configurations

To make SIPPBX 6200A work has to set some basic and essential configurations,

those include Network, Extension (FXS and IP Phone devices), and Trunk (FXO

devices).

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2.1.1 Network Configuration

To change your Network Setting, click Network, and then click the Network Setting

table. The screen appears as shown.

Figure Network: Network Setting

The following table describes the table in this screen

Table Network: Network Setting

Label Description

WAN

IP Support Select IP mode to provide IPv4 only, IPv6 only or dual

IPv4/IPv6.

Mode Select SIPPBX 6200A WAN port network mode to be Fixed IP,

DHCP or PPPoE.

IP Address Enter the IP Address. If user has set SIPPBX 6200A to be fixed

IP mode.

Subnet Mask Enter the Subnet Mask Address. If user has set SIPPBX 6200A

to be fixed IP mode.

Default Gateway Enter the Default Gateway Address. If user has set SIPPBX

6200A to be fixed IP mode.

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Primary DNS Enter the IP address for Primary DNS. The default is

168.95.1.1.

Secondary DNS Enter the IP address for Secondary DNS. The default is null.

Default Gateway

Backup

Select Enable option, if there are any connection problem

occurred on primary default gateway connections, all the traffic

will be guided and switched to the secondary default gateway

for proper operation. The default is Disable.

Secondary Default

Gateway

Enter the Secondary Default Gateway. If you choose the

Default Gateway Backup to Enable.

Check Point Enter the Check Point IP address If you choose the Default

Gateway Backup to Enable. SIPPBX 6200A use the ping

command to PING this IP address in order to check if there are

any connection problem occurred on primary default gateway

connections.

Current used Default

This field display existing used Default Gateway IP address.

Gateway

PPPoE ID Enter the PPPoE ID. If you choose the Mode to PPPoE.

PPPoE PWD Enter the PPPoE Password If you choose the Mode to PPPoE.

IPV6 Mode Select Manual option. You can enter IP Address, Prefix Length

and Gateway address.

IPV6 IP Address Display the IPV6 IP Address. You can enter the IPV6 IP Address,

if you choose the IPV6 mode to Manual.

IPV6 Prefix Length Display the IPV6 Prefix Length. You can enter the IPV6 IP

Address, if you choose the IPV6 mode to Manual.

IPV6 IP Gateway Display the IPV6 Default Gateway Address. You can enter the

IPV6 Default Gateway Address, if you choose the IPV6 mode to

Manual.

MAC This field shows the MAC address. The Mac address cannot be

modified.

LAN (IPV4)

IP Address Enter the IP Address. The default is 192.168.123.123.

Subnet Mask Enter the Subnet Mask Address. The default is 255.255.255.0.

MAC This field shows the MAC address. The Mac address cannot be

modified.

Network Routing Table (IPV4)

Select Select this check box, then modify or delete it.

Destination This field shows the IP address.

Network This field shows the Subnet Mask address.

Gateway This field shows the Default Gateway address.

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Add Click on the Add button, then display Network Router screen.

Modify IP address can be modified by clicking on the checkbox next to

the IP address and click on the Modify button.

Delete IP address can be deleted by clicking on the checkbox next to

the IP address and click on the Delete button.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen.

- 13 -

2.1.2 Extension Configuration

User has to set Extension account for extension devices to register on SIPPBX 6200A.

To change your Extension, click Configuration, and then click the Extension table. The

screen appears as shown.

Figure Configuration: Extension

The following table describes the table in this screen

Table Configuration: Extension

Label Description

Select Select this check box, then modify or delete it.

Extension Number This field shows the Extension Number.

Comment This field shows the Comment information such as user name.

Type This field shows subscriber Type information such as Auto

Configure.

NAT Traversal This field shows the NAT Traversal enable or disable.

Dial Plan This field shows the Dial Plan information includes routes plans.

Add Click on the Add button, then display a new Extension Setting

screen.

Modify An extension can be modified by clicking on the checkbox next

to the extension and click on the Modify button.

Delete An extension can be deleted by clicking on the checkbox next to

the extension and click on the Delete button.

Quick Add Click on the Add button, then display an new Extension Setting

screen.

Quick Delete Click on the Quick Delete button, then display a batch of

Extension number to be deleted.

- 14 -

Total Count This field shows Total subscriber Counts information.

Number Search Enter the search number, then click enter key. The screen will

display match search data.

Total Page This field shows Total Pages of subscriber information.

Page This field shows Page Number information where you are. You

can Enter page number, then click enter key. The screen will

display this page data.

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous page Information.

Click Add/Modify. The screen appears as shown.

Figure Configuration: Extension Setting

The following table describes the table in this screen

Table Configuration: Extension Setting

Label Description

Extension Number Assign the number of Extension. This number is also the

Subscriber Type Choose one option to Subscriber Type. Provide drop-down

options: Normal or Autoconfig.

Normal: You must enter Password to this subscriber.

Autoconfig: You must enter MAC Address of this subscriber.

Password Select Normal option to Subscriber Type. Assign the register

- 15 -

password for device to register on SIPPBX 6200A.

Subscriber MAC Select Autoconfig option to Subscriber Type. You must enter

the CPE Device MAC Address such as LP600N IP Phone MAC

address.

Call Group You can use the Call Group parameter to assign an Extension to

one or more groups.

Pickup Group You can use the Pickup Group option in conjunction with this

parameter to allow a ringing phone to be answered from

another extension.

Note:

The Pickup Group option is used to control which Call Groups a

channel may pick up—a channel is given authority to answer

another ringing channel if it is assigned to the same Pickup

Group as the ringing channel’s Call Group. By default, remote

ringing extensions can be answered with *8.

You can define multiple Call Groups and Pickup Groups for one

Extension by a “comma”. For example, you can input “1,3,5”

into Call Group or Pickup Group.

Dial Plan Define the dialing plan for Extension. It specifies the location of

the instruction used to control what extension is allowed to do,

and what to do with incoming calls for this extension. In this

field, you can Choose 5 dial levels for Extension, including

[ext-only], [ext+R1], [ext+R12], [ext+R123], [ext+allroutes].

You can define an “Outgoing call” record, to a certain Route

Level, as R1, R2…, etc. [ext-only] means this subscriber can

only call to Extension. [ext+R1] means the subscriber with

such Dial Plan can call to Extension and Route Level with R1.

[ext+R12] means the subscriber with such Dial Plan can call to

Extension and Route Level with R1 and R2. [ext+R123] means

the subscriber with such DialPlan can call to Extension and

Route Level with R1, R2 and R3. [ext+allroutes] means the

subscriber with such Dial Plan can call to Extension and Route

Level with R1, R2, R3 and R4(allroutes).

Note:

For more information about Route Level, please refer to the

user manual:

CH3.1.8 Outgoing Routing.

Keypad User can select Keypad type to be RFC2833, In-band, SIP-Info

and Auto. You can choose Auto to auto select the Keypad type.

Choose RFC2833, Inband or SIP-Info here will force the

Extension use RFC2833, Inband or SIP-Info accordingly and

- 16 -

the setting should be also matched the Keypad setting of

Extension device.

Note:

Now SIPPBX 6200A could not support G729 with Inband

Keypad type. If SIPPBX 6200A detect the calling party or

receiving party do not support RFC2833 DTMF type, SIPPBX

6200A will switch the voice Codec to G.711 to make sure the

DTMF detection is correctly.

NAT Traversal If the Extension device is installed behind a device performing

NAT such as firewall or router, and need to register to SIPPBX

6200A on public network, this extension has to enable this

function. Enable NAT Traversal to force SIPPBX 6200A to ignore

the contact information for the Extension and use the address

from which the packets are been received.

Fixed Trunk ID User can define a Fixed Trunk for a certain extensions. When

such extension makes an outgoing call via routing table,

SIPPBX 6200A will check “Fixed Outgoing Call Rule” first. If

“Fixed Outgoing Call Rule” is enabled, SIPPBX 6200A will

confirm the Fix Trunk ID for the calling party. That means the

outbound call will be routed by Fixed Trunk ID, if you define the

Fixed Trunk ID for the calling party and you also enable “Fixed

Outgoing Call Rule”.

Note:

For more information about Fixed Outgoing Call Rule, please

refer to the user manual:

CH3.1.8 Outgoing Routing.

Absolute Timeout Specific the timeout value for the outgoing calls. Please also go

to Outgoing Call Rule page to enable the Route Timeout

function to restrict talking time ( Toll Restriction ).

BLF Enable Busy Line Field function for extensions.

Forward CallerID By default, the “from header of SIP invite” will contain the

caller’s line number when forward function is activated. But this

may make some errors occurred for some SIP Trunk services.

So we add this function in the “Extension Setting” page, to let

user modify the line number of SIP Invite’ s from header, from

calling party’s number to the called party’s number.

Unconditional FWD Enable Unconditional forward function by adding forwarding

number.

No Answer FWD Enable No Answer forward function by adding forwarding

number.

- 17 -

Busy FWD Enable Busy forward function by adding forwarding number.

Unavailable FWD Enable Unavailable forward function by adding forwarding

number.

Comment You can input a 20 bytes note for each extension here.

Mail Box User can select to disable or enable voice mail box function. If

this function is enabled, user could input e-mail address for the

Extension. When having voice mail of incoming call left, system

will send this voice mail to the specified e-mail address. You can

also login the mail box system by dialing to *98.

E-Mail Address This field will appear when you enable Mail Box function and

you can input the E-Mail Address here for voice mail to E-mail.

Note:

Please remember to set the SMTP in the page of Management

Web, and then click SMTP Setting to activate the Voice Mail to

E-mail.

If the SIPPBX 6200A got a new message left at one subscriber,

it sends the message to the user by email immediately. If you

are using SIPPBX 6200A and you want the SIPPBX 6200A to

save voice mail to it and not send to email. You just need to

input “x” to E-Mail Address.

Save VM to Local If you select Enable to Save VM To Local when you have Voice

Mail message, this message will be saved at Local fresh

memory folder.

VM Login Password SIPPBX 6200A has a built-in voice mail system. And user can

mailbox number and password to retrieve voice mail. User can

define the Voice Mail box login password here. Another way to

For example, dial *98101 can login extension 101 voice mail

box, and caller can enter password to access voice mail.

Voice Mail Count Display the exact count of New Messages and Old Messages.

Delete MailBox

Content

User can delete all of the voice mails and personal greeting by

marking the “Delete MailBox Content” and then press Apply.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration of this screen.

- 18 -

2.1.3 Trunk Configuration

User has to set Trunk account for Trunk (FXO device, for instance, WellGate 2540 or 2680 )

to register to SIPPBX 6200A or set some necessary configuration for SIP trunk.

To change your Trunk, click Configuration, and then click the Trunk table. The screen

appears as follows.

Figure Configuration: Trunk

The following table describes the table in this screen

Table Configuration: Trunk

Label Description

Select Select this check box and modify or delete it.

Trunk Number This field shows the Trunk Number information.

Comment This field shows the remark information.

NAT Traversal This field shows the NAT Traversal information.

Maximum Channels This field shows the Maximum concurrent call to this trunk.

There is no limitation if this field left blank.

Add Click on the Add button to display a new Trunk Setting screen.

Modify A Trunk can be modified by clicking on the checkbox next to the

Trunk and click on the Modify button to modify its contents.

Delete A Trunk record can be deleted by clicking on the checkbox next

to that Trunk and click on the Delete button.

Total Count This field shows Total Counts of trunk information.

Number Search Enter the search number, then click enter key. The screen will

display matched search data.

Total Page This field shows Total Pages of trunk information.

- 19 -

Page This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous trunk Information.

Example 1: Set Trunk for FXO gateway

Click Add/Modify. The screen appears as follows.

Figure Configuration: Trunk Setting

The following table describes the table in this screen

Table Configuration: Trunk Setting

Label Description

Trunk Number Assign the number of Trunk. This number is also the register

name for Trunk device.

Note: The Trunk Number can also be a “Trunk ID”. In the

Routing Table page, you should define the destination of prefix

route. When you define the prefix route, you should set the

Trunk ID (Trunk Number) in the Trunk page first; then you

could input the correct Trunk ID in the Destination field.

Password Assign the register password for device to register on SIPPBX

6200A.

Host Setting the Host to Dynamic will require the trunk to register

the SIPPBX 6200A so that the SIPPBX 6200A know how to

reach the trunk. You can also set the Host to an IP address or

FQDN (domain name) if you set the Host to [Pre-define]. There

will be a field called [Address] appeared when you choose Host

to [Pre-define]. This limits only where you place calls to, as the

user is allowed to place calls from anywhere.

- 20 -

Dial Plan Define the dialing plan for Trunk. It specifies the location of the

instruction used to control what the phone is allowed to do, and

what to do with incoming calls for this Trunk. In this field, you

can Choose 6 dial levels for Extension, including [from-pstn],

[ext-only], [ext+R1], [ext+R12], [ext+R123], [ext+allroutes].

You can define an “Outgoing call” record to a certain route

level, such as R1, R2…, etc. [from-pstn] is used for Trunk only.

[ext-only] means this subscriber can only call to Extension.

[ext+R1] means the subscriber with such Dial Plan can call to

Extension and Route Level with R1. [ext+R12] means the

subscriber with such Dial Plan can call to Extension and Route

Level with R1 and R2. [ext+R123] means the subscriber with

such Dial Plan can call to Extension and Route Level with R1, R2

and R3. [ext+allroutes] means the subscriber with such Dial

Plan can call to Extension and Route Level with R1, R2, R3 and

R4 (allroutes).

Note: For more information about Route Level, please refer to

the user manual: CH3.1.8 Outgoing Routing.

Keypad User can select Keypad type to be RFC2833, In-band, or

SIP-Info and Auto. You can choose Auto to auto select the

Keypad type. Choose RFC2833, Inband or SIP-Info here will

force the Extension to use RFC2833, Inband or SIP-Info

accordingly and the setting should be also matched the Keypad

setting of Trunk device.

NAT Traversal If the Trunk device is behind a device performing NAT, such as

firewall or router, and need to register to SIPPBX 6200A on

public network, then user has to enable this function. Enable

NAT Traversal to force SIPPBX 6200A to ignore the contact

information for the Trunk and use the address from which the

packets are been received.

Port You can use this to define the SIP signal port if you want to

listen on a nonstandard SIP signal port.

External Server

Address

This field will allow you to set the domain in the SIP From URI.

Setting this will avoid some unexpected issue if the service

provider needs this for authentication.

Maximum Channels This will limit the maximum channels for this Trunk. For

example, you set 2 into this field; only 2 outgoing calls could go

via this Trunk. Default is no limit.

Outbound Caller ID Some service provider will require the correct registered caller

ID if it got an incoming call. SIPPBX 6200A will send the

- 21 -

Extension’s caller ID to this Trunk as default value, if you set

empty here.

Note:

z Normally, SIP From URI contains the Extension’s calling ID

and SIPPBX 6200A’s IP address, but some ITSP may reject

this call due to some security issue. You can modify the

Calling ID and IP/ Domain in the fields of [External Server

Address] and [Outbound Caller ID] when the call is going

via the SIPPBX 6200A to the Destination (Trunk) to avoid

such security issue.

z If you set a Welltech FXO gateway as the Trunk, you can

use the default Trunk 888 and 889 as the FXO’s register

number.

z For the FXO gateway, you may just configure Trunk

Number, Password, Host, Dial Plan, Keypad, NAT Traversal

and RTP Mode.

z If you set the ITSP as the Trunk, you may need to set the

following configure: Port, External Server Address and

Outbound Caller ID.

Caller ID Display

Name

Comment You can input a 10 bytes note for each Trunk here.

CLIR Support CLIR means "Caller Line Identification Restriction". It is a

Apply Click on the Apply button to save your customized settings and

Cancel Click on the Cancel button to begin a new configuration on this

When inbound call is coming from Trunk, such as 888. The

caller ID Name will be the “PSTN number” or “888”. Specify this

will use the current setting instead.

proper noun. It is a feature to hide the caller's number. For

example, ext 101 call to ext 102. But 101 won’t like to show the

caller ID to 102. So 101 can activate this feature to hide the

caller ID. When 102 got a call from 101, the LCD of 102 should

display "Anonymous".

exit this screen.

screen.

- 22 -

CH3. Full Web Configurations

After Login SIPPBX 6200A, you will see screen as below, and there are four main

categories, user can click on each category to extend detail items.

 Configuration: Include all telephony configurations of SIPPBX 6200A.

• IP PBX

• Office Call Rule

• Feature Code

• Extension

• Auto Config (IPv4)

• Trunk

• SIP Trunk Reg.

• Outgoing Routing

• Incoming Routing

• Dial Group

• Speed Dial

• Broadcast

• Meetme Conf.

• T.38 FAX

 Information: To show related information.

• Subscriber Info.

• Call Monitor

• CDR

• System Info.

 Network: To show related information.

• Network

- 23 -

• DHCP Server. (IPv4)

• DDNS Server. (IPv4)

 Management: Include all system management of SIPPBX 6200A.

• Time Setting

• SMTP Setting

• VM Setting

• Security

• Firmware Upload

• Music Upload

• Import Setting

• Export Setting

• Reset To Default

• Reboot System: To reboot system of SIPPBX 6200A.

• Power Off System

- 24 -

3.1 Configuration

The Network screens can help you configure IP PBX, Office Call Rule, Feature Code,

Extension, Auto configure (IPV4), Trunk, SIP Trunk Reg., Outgoing Routing, Dial Group,

Speed Dial, Broadcast, Meetme Conf., T.38 FAX.

3.1.1 IP PBX

To change your IP PBX Setting, click Configuration, and then click the IP PBX table. The

screen appears as follows.

Figure Configuration: IP PBX

- 25 -

The following table describes the table in this screen

Table Configuration: IP PBX

Label Description

SIP Setting

IP-PBX Realm Enter the IP-PBX Realm of SIPPBX 6200A. This parameter is

essential when there is more than one SIPPBX 6200A, and user

wants to have inter-calls between SIPPBX 6200A. Please refer to

SIP Trunk configuration.

IP-PBX User Agent Enter the IP-PBX User Agent. IP-PBX User Agent takes as its

argument a string specifying the value for the user agent field

in the SIP header. The default value is IP-PBX.

Proxy Port Enter the Proxy Port. These optional parameters allow you to

control the port on which you wish the SIPPBX 6200A to accept

SIP connections. Default is 5060.

RTP Port Start Enter the RTP Port Start. The voice media will use RTP as the

transport protocol. You can define the RTP port range that

SIPPBX 6200A opened. Default start port is 10000.

- 26 -

RTP Port End Enter the RTP Port End. The voice media will use RTP as the

transport protocol. You can define the RTP port range that

SIPPBX 6200A opened. Default end port is 20000.

Note: Default RTP port range is 10000 to 20000 and default

proxy port is 5060. If your SIPPBX 6200A is behind a firewall,

please make sure you have already opened the RTP port

(10000-20000) and proxy port (5060). And you should also

make sure the proxy port (5060) has already mapped to

SIPPBX 6200A.

Max Expire Time This sets the maximum amount of time, in seconds. This is

used for the registration expiry time. If this value is less than

the expiry time from the client, and then click the SIPPBX

6200A will reply a certain expiry time which is defined in

“Default Expire Time” to client.

Default Expire Time This sets the default SIP registration expiry time, in seconds. A

client will normally define this value when it initially registers,

so the default value you set here will be used only if the client

does not specify a timeout when it registers. If you are

registering to another SIP Trunk, this is the registration timeout

that it will send to the far end.

Codec Priority

Codec Priority Codec negotiation is attempted in the order in which the voice

Codec Priority is defined. Default is G.729 with the first priority,

G.711u with second priority, G.711A with third priority and

GSM is fourth priority. That means the SIPPBX 6200A can only

recognize these four Codecs and it will force the voice Codec

with the specified priority and forward to another subscriber.

Now, SIPPBX 6200A can support G.729, G.711U, G.711A, GSM

and G.723 Pass-Thru.

PBX Setting

Ext Ring Time This field defines the timeout value if the call is made between

Extension to Extension. Default is 20 seconds.

Out Ring Time This field defines the timeout value if the call is made from

Extension to outside Line (defined by routing table). Default is

no limitation timeout.

Music RBT If this call was made between extensions. Enabling this option

will provide music to the calling party as Ring Back Tone until

the call was answered.

Music RBT (After AA) If this call was forwarded from Auto Attendant. Enabling this

- 27 -

option will provide music to the calling party as Ring Back tone

until the call was answered.

Call Monitor Refresh SIPPBX 6200A has call monitor function. The call situation will

be refreshed by the refresh times. Default is 30 seconds and

user can change it here.

RTP Timeout It terminates a call if no RTP data received within the time

specified.

Video Support This field will enable video call with H263 pass-through or

MPEG4 pass-through.

Video Format Choose one option to Video Format. Provide drop-down

options: H263 pass-through or MPEG4 pass-through.

SRVlookup Support Enable or disable SRV lookup. DNS SRV is a way of setting up a

logical, resolvable address where you can be reached. This

allows calls to be forwarded to different locations without the

need to change the logical address, but your DNS Server must

support it as well. If you are not sure, please disable it. This

option is Disable, Enable by default.

Invalid Number

Support

Normally, a busy tone will be heard if caller dial to a non-exist

number. Enable this option, the caller should hear an

announcement to notify that this number is not existed.

Behind NAT

Behind NAT If your SIPPBX 6200A is installed behind NAT, we strongly

suggest you to enable Behind NAT to avoid some unexpected

issues, such as “one way voice”.

External IP If you enter External IP address, SIPPBX 6200A will take that IP

address as its argument. If SIPPBX 6200A is behind NAT, the

SIP header will normally use the private IP address assigned to

the server. The remotely device does not know how to route

back to this address; therefore, it must be replaced with a

valid, routable address.

Secondary External

This should cooperate with Default Gateway Backup in Network

page. When Default Gateway Backup is enabled, the SIPPBX

6200A will auto switch the default gateway to secondary one if

primary default gateway is broken. The External IP is not

functional when Backup Default Gateway is chosen. So you

must enter the Secondary External IP for Backup Default

Gateway.

External Host External Host takes a fully qualified domain name as its

argument. If SIPPBX 6200A was installed behind NAT, the SIP

- 28 -

header will normally use the private IP address assigned to the

server. If you set this option, SIPPBX 6200A will perform

periodically DNS lookups on the hostname and replace the

private IP address with the IP address returned from the DNS

lookup.

Note: You should not set both of External IP and External Host

together; otherwise there will be some unexpected problems

appeared. That means you can only choose either External IP

or External Host for “Behind NAT”.

Local Net Local Net is used to tell SIPPBX 6200A which IP addresses are

considered local. If one of caller or callee is not under Local Net,

SIPPBX 6200A will set the address in the SIP header that can be

translated to that specified by External IP or the IP address can

be looked up with External Host. The format will be IP/ Subnet

Mask. Example: 192.168.1.0/ 255.255.255.0

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

- 29 -

3.1.2 Office Call Rule

You can define a business time to forward incoming call to company announcement or a

certain destination.

6200A provide 12 kinds of office call rule (**998 to **988). User can setup a FXO gateway

and hotline to **999 (for office 1) or **988 (for office 12) to reach auto attendant.

Now user can make SIPPBX 6200A to decide the destination when it got an invite with

called number as **999 to **988. When SIPPBX 6200A got an invite with **999, SIPPBX

6200A will confirm the current time and forward this call to AA, Ext, Group or Outbound. If

you choose the destination to EXT, Group or Outbound, please remember to input the

destination number into the following field.

When you set the destination to AA, please refer to CH4.1.3 How to record the other

system prompts for the greeting recording.

To change your Office Call Rule, click Configuration, and then click the Office Call Rule

table. The screen appears as shown below.

Figure Configuration: Office Call Rule

The following table describes the table in this screen

Table Configuration: Office Call Rule

Label Description

Select Select this check box, then modify it.

Representative No. This field shows the Representative number information

Comment This field shows the Comment information.

Operator This field shows the Operator information.

Call Rule This field shows the Call Rule information.

Modify A Representative number can be modified by clicking on the

checkbox next to the Representative number and click on the

Modify button.

- 30 -

Click Modify. The screen appears as shown below.

Figure Configuration: Office 1 Call Rule

The following table describes the table in this screen

Table Configuration: Extension Setting

Label Description

General Setting

Representative No Enter the Representative Number.

Comment You can enter a 20 bytes note to each comment information.

Call Rule

Rule Choose one option to the Call Rule. Provide drop-down options:

Scheduled Call Rule, Fixed to Working Time Call Rule, Fixed to

Non-working Time Call Rule, Fixed to Special Time Call Rule.

Working Day Choose one option to the Working Day.

Working Time AM Choose one option to the Working Time AM.

To: Chose one option to the Rule. Provide drop-down options:

AA, EXT, Group, Outbound. If you select “EXT or Group and

Outbound”, will auto display “-- ” field. You must enter the “EXT

or Group and Outbound” data in this field.

Lunch Break Choose one option to the Lunch Break time.

- 31 -

To: Choose one option to the Rule. Provide drop-down options:

AA, EXT, Group, Outbound. If you select “EXT or Group and

Outbound”, will auto display “-- ” field. You must enter the “EXT

or Group and Outbound” data in this field.

Working Time PM Choose one option to the Working Time PM.

Non-working Time Choose one option to the Non-working Time.

Operator setting

Operator Configure the Operator number and the destination to

Extension or Call Group.

OP to EXT If you set Operator to EXT, you can enter extension number

here.

OP Ext End To When you set Operator as an Extension, you can define the

final destination to IVR system or Extension’s function (i.e.

voice mail) if Operator does not answer.

AA setting

Play AA Greeting You can define the times of greeting announcement, when

caller reached Auto Attendant system.

AA Greeting End &

Interval Timer

By default, the caller will hear greeting message 3 times when

he reaches the auto attendant. There will be an 3 seconds

interval between these greeting messages. Users can change

the intervals here.

AA Greeting End To

(Working Time)

AA Greeting End To

(Lunch Break)

AA Greeting End To

(non-Working Time)

AA Greeting End To

(Special Time)

Decide the destination after greeting announcement finished

on working time.

Decide the destination after greeting announcement finished

on Lunch Break time.

Decide the destination after greeting announcement finished

on non-Working time.

Decide the destination after greeting announcement finished

on Special time.

Import Greeting File Name: Choose one option Greeting file. Provide

drop-down options: greeting-day.wav (Working Time

Greeting), greeting-noon.wav (Lunch Break Greeting).

File: Type in the location of the file you want to upload in this

field or click on the Browse button to find it.

Import: Click on the Import button to upload greeting file.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

- 32 -

3.1.3 Feature Code

To change your Feature Code, click Configuration, and then click the Feature Code

table. The screen appears as shown below.

Figure Configuration: Feature Code

The following table describes the table in this screen

Table Configuration: Feature Code

Label Description

System Prompt

Recording

System Prompt

Recording PWD

User could dial an access code for system prompt recording,

such as **111 for greeting-day.wav. Before dialing to **111,

user should dial to the feature code of “System Prompt

Recording” to start recording. Default feature code for System

Prompt Recording is [*50]. So the recording procedure should

be “Dial to [*50]Æ Input password (which defined in [System

Prompt Recording PWD])Æ dial to access code (i.e. **111)Æ

Start recording”. Add this feature for recording will avoid an

unknown user incautious to record the system prompt.

Before recording System Prompt, user may need to input

password. Here you can specify the password for System

- 33 -

Prompt Recording. Default is 000. That means password is not

necessary if this field is empty.

System Prompt

Recording Prefix

System Prompt

Listen Prefix

The prefix is for access code of System Prompt Recording.

Default is **. For example, the access code for

[greeting-day.wav] is **111. So the System Prompt Recording

Prefix is **. If you change the Prefix to *1, that means the

access code for [greeting-day.wav] should be *1111.

Note: Previously, you can just dial to the access code, such as

**111, for announcement recording. But we change this

procedure due to the security issue.

For example, the record procedure of greeting message will be:

“Dial to [*50]Æ Input password [000]Æ dial to access code

[**111]Æ Start to record greeting-day.wav”. For more

information about announcement recording, please refer to

user manual:

CH4.1.3 How to record the other system

prompts

The prefix is for access code of System Prompt listening.

Default is ***. For example, the access code for

[greeting-day.wav] listening is ***111. So the System Prompt

Recording Prefix is ***. If you change the Prefix to *11, that

means the access code for [greeting-day.wav] listening should

be *11111.

DND Activated The code to activate DND. Default is *78.

DND Deactivated The code to deactivate DND. Default is *79.

UCF Activated The code to activate Unconditional Forward. Default is *72. For

example, dialing to *72101 will forward all the call to 101.

UCF Deactivated The code to deactivate Unconditional Forward. Default is *73.

BF Activated The code to activate Busy Forward. Default is *90. For

example, dialing to *90101 will forward call to 101 if you are on

the phone.

BF Deactivated The code to deactivate Busy Forward. Default is *91.

NAF Activated The code to activate No Answer Forward. Default is *92. For

example, dialing to *92101 will forward call to 101 if you are

not answering.

NAF Deactivated The code to deactivate No Answer Forward. Default is *93.

UAF Activated The code to activate Unavailable Forward. Default is *94. For

example, dialing to *94101 will forward call to 101 if your

phone is not registering.

UAF Deactivated The code to deactivate Unavailable Forward. Default is *95.

- 34 -

OUCF Start Provide user to use remote control function, then control

Unconditional Forward. Default is *87.

Note:

1. You can just dial to the PBX, and then PBX will play greeting

message.

2. Dial to [*87] to use remote control function; then play

greeting message.

3. You can enable or disable OUCF function.

OUCF Activated The code to activate Unconditional Forward. Default is *88.

Note:

1. You can just dial to the PBX, and then PBX will play greeting

message.

2. Dial to [*87] to use remote control function; then play

greeting message.

3. After, dialing to *880282265699 will forward all the call to

0282265699.

OUCF Deactivated The code to set disable for Unconditional Forward. Default is

*89.

Note:

1. You can just dial to the PBX, and then PBX will play greeting

message.

2. Dial to [*87] to use remote control function; then play

greeting message.

3. After, dialing to [*89] to disable OUCF function.

CF Deactivated Disable all of the forward function, including Unconditional

Forward, Busy Forward, No Answer Forward and Unavailable

Forward. Default is *96.

Voice Mail Box Login For SIPPBX 6200A only. SIPPBX 6200A has the ability to store

voice mail within itself, and user can just dial to the feature

code to login the voice mail system. The feature code of voice

mail system default is *98.

Camp-On Activated This function means [call back on busy]. For example, you dial

to 101 but 101 is on the phone, then you should hear an

announcement for called person is busy. You could dial to *66

by default to trigger the SIPPBX 6200A call back to you when

101 is idle. This function will let you talk to called party

immediately when called party is free.

Note:

This Function is only workable when voice mail function is

disabled.

- 35 -

When this function is enabled, SIPPBX 6200A will check the

status of called party every 20 seconds, at most 15 times. That

means the camp-on function may be performed when called

party is idled after 20 seconds at most. And 300 (20*15)

seconds later, this function will not be workable.

CLIR (per call) Prefix Default is *67. Add this prefix will hide the caller’s number. For

example, 101 does not want to show the caller id to 102. The

101 can dial to "*67102", where the *67 is the prefix for CLIR.

When 102 got the incoming call, the LCD of 102 should display

"Anonymous". If 101 dials to "102", 102 should see the Caller

ID as 101.

CLIR Activated Default is *31. For example, 101 dial to "*31", SIPPBX 6200A

should add the CLIR record for 101 into its database. When 101

call to 102, 103...,etc. The LCD of called party should always

show "Anonymous".

CLIR Deactivated Default is *32. Dialing to *32 will remove the CLIR record from

the database of SIPPBX 6200A.

Ext Pwd Activated Ext Pwd means extension password. This is a personal

password for external outgoing call. For example, ext 101 dial

to *80+123, The Ext Pwd is activated. From now on, the ext

101 must enter the password 123 prior to make external

outgoing calls which are defined in the [Outgoing Routing]

page..

Ext Pwd Deactivated This is a feature code to disable extension password (Ext Pwd).

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

- 36 -

3.1.4 Extension

User has to set Extension account for other device to register on SIPPBX 6200A.

To change your Extension, click Configuration, and then click the Extension table. The

screen appears as shown below.

Figure Configuration: Extension

The following table describes the table in this screen

Table Configuration: Extension

Label Description

Select Select this check box, then modify or delete it.

Extension Number This field shows the Extension Number information

Comment This field shows the Comment information.

Type This field shows the Type information.

NAT Traversal This field shows the NAT Traversal information.

Dial Plan This field shows the Dial Plan information.

Add Click on the Add button, then display Extension Setting screen.

Modify An extension can be modified by clicking on the checkbox next

to the extension and click on the Modify button.

Delete An extension can be deleted by clicking on the checkbox next to

an extension and click on the Delete button.

Quick Add Click on the Add button, then display Extension Setting screen.

Quick Delete Click on the Add button, then display Extension Setting screen.

Total Count This field shows Total Counts information.

Number Search Enter the search number, then click enter key. The screen will

display matched search data.

Total Page This field shows Total Page information.

- 37 -

Page This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

Click Add/Modify. The screen appears as shown below.

Figure Configuration: Extension Setting

The following table describes the table in this screen

Table Configuration: Extension Setting

Label Description

Extension Number Assign the number of Extension. This number is also the

Subscriber Type Choose one option to Subscriber Type. Provide drop-down

options: Normal, Autoconfig.

Normal: You must enter Password.

Autoconfig: You must enter MAC Address.

Password Select Normal option to Subscriber Type. Assign the register

password for device to register on SIPPBX 6200A.

Subscriber MAC Select Autoconfig option to Subscriber Type. You must enter

the CPE Device MAC Address.

Call Group You can use the Call Group parameter to assign an Extension to

- 38 -

one or more groups.

Pickup Group You can use the Pickup Group option in conjunction with this

parameter to allow a ringing phone to be answered from

another extension.

Note:

The Pickup Group option is used to control which Call Groups a

channel may pick up—a channel is given authority to answer

another ringing channel if it was assigned to the same Pickup

Group as the ringing channel’s Call Group. By default, remote

ringing extensions can be answered with *8.

You can define multiple Call Groups and Pickup Groups for one

Extension by a “comma”. For example, you can enter “1,3,5”

into Call Group or Pickup Group.

DialPlan Define the dialing plan for Extension. It specifies the location of

the instruction used to control what the phone is allowed to do,

and what to do with incoming calls for this extension. In this

field, you can Choose 5 dial levels for Extension, including

[ext-only], [ext+R1], [ext+R12], [ext+R123], [ext+allroutes].

You can define an “Outgoing call” record to a certain Route

Level as R1, R2…, etc. The [ext-only] means this subscriber can

only call to Extension. [ext+R1] means the subscriber with

such Dial Plan can call to Extension and Route Level with R1.

[ext+R12] means the subscriber with such Dial Plan can call to

Extension and Route Level with R1 and R2. [ext+R123] means

the subscriber with such Dial Plan can call to Extension and

Route Level with R1, R2 and R3. [ext+allroutes] means the

subscriber with such Dial Plan can call to Extension and Route

Level with R1, R2, R3 and R4.

Note:

For more information about Route Level, please refer to the

user manual:

CH3.1.8 Outgoing Routing.

Keypad User can select Keypad type to be RFC2833, In-band, SIP-Info

and Auto. You can choose Auto to auto select the Keypad type.

Choose RFC2833, Inband or SIP-Info here will force the

Extension use RFC2833, Inband or SIP-Info only and the

setting should be also matched the Keypad setting of Extension

device.

Note:

Now SIPPBX 6200A does not support G.729 with Inband

Keypad type. If SIPPBX 6200A detect the caller or callee not

- 39 -

support RFC2833 DTMF type. Then SIPPBX 6200A will transfer

the voice Codec to G.711 to make sure the DTMF detection is

working correctly.

NAT Traversal If the Extension device is behind a device performing NAT, such

as firewall or router, and need to register to SIPPBX 6200A on

public network, then user has to enable this function. Enable

NAT Traversal to force SIPPBX 6200A to ignore the contact

information for the Extension and use the address from which

the packets are been received.

Fixed Trunk ID User can define a Fixed Trunk for a certain extension. When

such extension makes an outgoing call via routing table,

SIPPBX 6200A will check “Fixed Outgoing Call Rule” first. If

“Fixed Outgoing Call Rule” is enabled, SIPPBX 6200A will

confirm the Fix Trunk ID for the calling party. That means the

outbound call will be routed by Fixed Trunk ID, if you define the

Fixed Trunk ID for the calling party and you also enable “Fixed

Outgoing Call Rule”.

Note:

For more information about Fixed Outgoing Call Rule, please

refer to the user manual:

CH3.1.8 Outgoing Routing.

Absolute Timeout Specific the timeout value for the outgoing calls. Please also go

to Outgoing Call Rule page to enable the Route Timeout

function.

BLF Enable BLF ( Busy line Field ) function for extensions.

Forward CallerID By default, the “from header of SIP invite” will contain the

caller’s line number when forward function is activated. But this

may make some errors occurred for some SIP Trunk services.

So we add this function in the “Extension Setting” page, let

user modify the line number of SIP Invite’ s from header, from

calling party’s number to the called party’s number.

Unconditional FWD Enable Unconditional forward function for extensions.

No Answer FWD Enable No Answer forward function for extensions.

Busy FWD Enable Busy forward function for extensions.

Unavailable FWD Enable Unavailable forward function for extensions.

Comment You can enter a 20 bytes note for each extension here.

Mail Box User can disable or enable mail box function. If this function is

enabled, user could enter e-mail address for the Extension.

When having voice mail of incoming call left, system will send

this voice mail to the specified e-mail address. You can also

- 40 -

E-Mail Address This field will appear when you enable Mail Box function and

you can enter the E-Mail Address here for voice mail to E-mail.

Note:

Please remember set the SMTP in the page of Management,

and then click SMTP Setting to activate the Voice Mail to E-mail.

If the SIPPBX 6200A got a new message, it will send the

message to the user by email immediately. If you are using

SIPPBX 6200A and you want the SIPPBX 6200A to save voice

mail to it and not send the email. You simply need to enter “x”

to E-Mail Address.

Save VM to Local If you select Enable to Save VM To Local instead when you have

Voice Mail message. It will back up this voice mail to Local

folder.

VM Login Password SIPPBX 6200A has a built-in voice mail system. And user can

number and password for voice mail. User can define the Voice

Mail box login password here. Another way to login the voice

mail system is to dial *98+extension number. For example, dial

*98101 can login EXT101’s voice mail box, and caller can just

enter password to access voice mail.

Voice Mail Count Display the exact count of New Messages and Old Messages.

Delete MailBox

Content

User can delete all of the voice mails and personal greeting by

marking the “Delete MailBox Content” and then press Apply.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

Click Quick Add. The screen appears as shown below.

Figure Configuration: Extension Setting

- 41 -

The following table describes the table in this screen

Table Configuration: Extension Setting

Label Description

Quick Add Enter the number of the Quick Add. If you enter 30, an new

extension number will be created by adding one number from

starting extension number within 30 new numbers. For

instance, the starting extension number is 330, the new

created numbers are from 330 to 359.

Extension Number Assign the starting number of Extension. This number is also

the register name for device.

Subscriber Type Choose one option to Subscriber Type. Provide drop-down

options: Normal, Autoconfig.

Normal: You must enter Password.

Password Select Normal option to Subscriber Type. Assign the register

password for device to register on SIPPBX 6200A, the password

will automatically increase by 1 digit.

Call Group You can use the Call Group parameter to assign an Extension to

one or more groups.

Pickup Group You can use the Pickup Group option in conjunction with this

parameter to allow a ringing phone to be answered from

another extension.

Note:

The Pickup Group option is used to control which Call Groups a

channel may pick up—a channel is given authority to answer

another ringing channel if it was assigned to the same Pickup

Group as the ringing channel’s Call Group. By default, remote

ringing extensions can be answered with *8.

You can define multiple Call Groups and Pickup Groups for one

Extension by a “comma”. For example, you can input “1,3,5”

- 42 -

into Call Group or Pickup Group.

DialPlan Define the dialing plan for Extension. It specifies the location of

the instruction used to control what the phone is allowed to do,

and what to do with incoming calls for this extension. In this

field, you can Choose 5 dial level for Extension, including

[ext-only], [ext+R1], [ext+R12], [ext+R123], [ext+allroutes].

You can define an “Outgoing call” record, to a certain Route

Level, as R1, R2…, etc. [ext-only] means this subscriber can

only call to Extension. [ext+R1] means the subscriber with

such DialPlan can call to Extension and Route Level with R1.

[ext+R12] means the subscriber with such DialPlan can call to

Extension and Route Level with R1 and R2. [ext+R123] means

the subscriber with such DialPlan can call to Extension and

Route Level with R1, R2 and R3. [ext+allroutes] means the

subscriber with such DialPlan can call to Extension and Route

Level with R1, R2, R3 and R4.

Note:

For more information about Route Level, please refer to the

user manual:

CH3.1.8 Outgoing Routing.

NAT Traversal If the Extension device is behind a device performing NAT, such

as firewall or router, and need to register to SIPPBX 6200A on

public network, then user has to enable this function. Enable

NAT Traversal to force SIPPBX 6200A to ignore the contact

information for the Extension and use the address from which

the packets are being received.

BLF Enable BLF function for extensions.

Mail Box User can select to disable or enable mail box function. If this

function is enabled, user could input e-mail address for the

Extension. When having voice mail of incoming call, system will

send this voice mail to the specified e-mail address. You can

also login the mail box system by dialing to *98, if you are

using an SIPPBX 6200A.

Save VM to Local If you select Enable to Save VM To Local, when you have Voice

Mail message, will backup to Local folder.

VM Login Password SIPPBX 6200A has a built-in voice mail system. And user can

mailbox number and password for voice mail. The password

will automatically increase by 1 digit. User can define the Voice

Mail box login password here. Another way to login the voice

mail s y s tem is dia l to *98+ex t e nsion number. For example, dial

- 43 -

to *98101 can login EXT 101’s voice mail box, and caller can

just input password to access voice mail.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

Click Quick Delete. The screen appears as shown below.

Figure Configuration: Extension Setting

The following table describes the table in this screen

Table Configuration: Extension Setting

Label Description

Quick Delete Enter the number of the Quick Delete. If you enter 30, the

extension number was entered 330. It will auto delete 330 ~

359 extension number.

Extension Number Enter the starting Extension Number to be deleted

automatically.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

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3.1.5 Auto Config (IPv4)

To change your Auto Config (IPV4), click Configuration, and then click the Auto Config (IPV4) table. The screen appears as shown below.

Figure Configuration: Auto Config-Device

The following table describes the table in this screen

Table Configuration: Auto Config-Device

Label Description

Auto Config-Device

Select Select this check box, then modify or delete it.

Model This field shows the Model information

Call Waiting This field shows the Call Waiting information

Broadcasting This field shows the Broadcasting information

End of Digit This field shows the End of Digit information

Current Version This field shows the Current Version information

Add Click on the Add button, then display Config-Device screen.

Modify A Model can be modified by clicking on the checkbox next to the

Model and click on the Modify button.

Delete A Model can be deleted by clicking on the checkbox next to the

Model and click on the Delete button.

Auto Config-Office

Select Select this check box, then modify or delete it.

Office This field shows the Office information ( i.e. SIPPBX 6200A )

Device Refresh This field shows the Device Refresh information

Firmware Update

Time

Time Zone This field shows the Time Zone information

Daylight Saving This field shows the Daylight Saving information

Add Click on the Add button, then display Config-Office Setting

This field shows the Firmware Update Time information

screen.

- 45 -

Modify An office can be modified by clicking on the checkbox next to

the office and click on the Modify button.

Delete An office can be deleted by clicking on the checkbox next to the

office and click on the Delete button.

To change your Auto Config-Device, click Configuration, and then click the Auto Config-Device table. The screen appears as follows.

Click Add/Modify. The screen appears as follows.

Figure Configuration: Auto Config-Device

The following table describes the table in this screen

Table Configuration: Auto Config-Device

Label Description

Device Model

Model Name Choose one option to Model name. This function is welltech’s

proprietary protocol and only supports LP600N IP Phone now.

Current Version This field shows the SoftWare Version.

Firmware Upload

Upload the S/W file for the IP-Phone model.

[Edit]

Device Features

Call Waiting Select Enable option to use Call waiting.

Broadcasting Select Enable option to use Broadcasting

- 46 -

End of Digit Choose one option to End of Digit. Provide drop-down options:

none, *, #.

Administrator Login Enter the Administrator Login account/password

Supervisor Login Enter the Supervisor Login account/password

User Login Enter the User Login account/password

Codec Priority

Codec Priority 1 Choose one option to Voice Codec Priority.

Codec Priority 2 Choose one option to Voice Codec Priority.

Codec Priority 3 Choose one option to Voice Codec Priority.

Codec Priority 4 Choose one option to Voice Codec Priority.

Codec Priority 5 Chose one option to Voice Codec Priority.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

Click Firmware Upload Edit. The screen appears as follows.

Figure Configuration: Firmware Upload-xxxx

The following table describes the table in this screen

Table Configuration: Firmware Upload-xxxx

Label Description

Firmware Upload

File Type in the location of the file you want to upload in this field or

click on the Browse button to find it.

Browse Click Browse to find the file you want to upload. Apply Click on the Apply button to begin the upload process. This

process may take up to two minutes.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

- 47 -

To change your Auto Config-Office, click Configuration, and then click the Auto Config-Office table. The screen appears as follows.

Click Add/Modify. The screen appears as follows.

Figure Configuration: Auto Config-Office

The following table describes the table in this screen

Table Configuration: Auto Config-Office

Label Description

Basic Setting

Office Enter the Office name.

Phone Book Refresh

Enter the Phone Book Refresh time (minutes).

(min)

Device Config

Enter the Device Config Refresh time (minutes).

Refresh (min)

Firmware Update

Time

Enter the Firmware Update time. Default 99:99 for update

ASAP.

Time Setting

Remote NTP Server Enter the Remote NTP Server IP Address.

NTP Refresh Interval

Enter the NTP Refresh Interval time (seconds).

(sec)

Time Zone Select the current country’s time zone.

Daylight Saving Select the Enable option. SIPPBX 6200A is in a site whose

country use Summer Time.

Basic Setting

Dial Rule [Edit] Click on the Edit button to Dialing Rule-xxx screen.

Phone Book [Edit] Click on the Edit button to Phone Book-xxx screen.

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Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

Click Dial Rule Edit. The screen appears as shown below.

Figure Configuration: Dialing Rule-xxxx

The following table describes the table in this screen

Table Configuration: Dialing Rule- xxxx

Label Description

Dialed Prefix Enter the Dialed Prefix.

Max Digits Enter the Maximum Digits.

Apply Click on the Apply button to save your customized settings.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

Index Select this Index number.

Dialed Prefix This field shows the Dialed Prefix information

Max Digits This field shows the Maximum Digits information

Delete Click on the Delete button to delete this recorded data.

Click Phone Book Edit. The screen appears as shown.

Figure Configuration: Phone Book- xxxx

The following table describes the table in this screen

Table Configuration: Phone Book- xxxx

Label Description

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Name Enter the Name.

Tel No Enter the Tel Number.

Apply Click on the Apply button to save your customized settings.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

Index Select this Record number.

Name This field shows the Name information

Tel No This field shows the Tel Number information

Delete Click on the Delete button to delete this recorded data.

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3.1.6 Trunk

User has to set Trunk account for Trunk (FXO device, e.g. WellGate 2540 or 2680) to

To change your Trunk, click Configuration, and then click the Trunk table. The screen

appears as shown below.

Figure Configuration: Trunk

The following table describes the table in this screen

Table Configuration: Trunk

Label Description

Select Select this check box, then modify or delete it.

Trunk Number This field shows the Trunk Number information

Comment This field shows the Comment information

NAT Traversal This field shows the NAT Traversal information

Maximum Channels This field shows the Maximum Channels information

Add Click on the Add button, then display Trunk Setting screen.

Modify A Trunk Number can be modified by clicking on the checkbox

next to the Trunk Number and click on the Modify button.

Delete A Trunk Number can be deleted by clicking on the checkbox

next to the Trunk Number and click on the Delete button.

Total Count This field shows Total Count information.

Number Search Enter the search number, then click enter key. The screen will

display matched search data.

Total Page This field shows Total Page information.

Page This field shows Page Number information. You can Enter page

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number, then click enter key. The screen will display this page

data.

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

Example 1: Set Trunk for FXO gateway

Click Add/Modify. The screen appears as shown below.

Figure Configuration: Trunk Setting

The following table describes the table in this screen

Table Configuration: Trunk Setting

Label Description

Trunk Number Assign the number of Trunk. This number is also used as the

Note: The Trunk Number can also be a “Trunk ID”. In the

Routing Table page, you should define the destination of prefix

route. When you define the prefix route, you should set the

Trunk ID (Trunk Number) in the Trunk page first; then you

could enter the correct Trunk ID in the Destination field.

Password Assign the register password for device to register on SIPPBX

6200A.

Host Setting the Host to Dynamic will require the trunk to register

the SIPPBX 6200A so that the SIPPBX 6200A know how to

reach the trunk. You can also set the Host to an IP address or

FQDN (domain name) if you set the Host to [Pre-define]. There

will be a field called [Address] appeared when you choose Host

to [Pre-define]. This limits only where you place calls to, as the

user is allowed to place calls from anywhere.

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DialPlan Define the dialing plan for Trunk. It specifies the location of the

instruction used to control what the phone is allowed to do, and

what to do with incoming calls for this Trunk. In this field, you

can Choose 6 dial level for Extension, including [from-pstn],

[ext-only], [ext+R1], [ext+R12], [ext+R123], [ext+allroutes].

You can define an “Outgoing call” record, to a certain route

level, as R1, R2…, etc. [from-pstn] is used for Trunk only.

[ext-only] means this subscriber can only call to Extension.

[ext+R1] means the subscriber with such DialPlan can call to

Extension and Route Level with R1. [ext+R12] means the

subscriber with such DialPlan can call to Extension and Route

Level with R1 and R2. [ext+R123] means the subscriber with

such DialPlan can call to Extension and Route Level with R1, R2

and R3. [ext+allroutes] means the subscriber with such

DialPlan can call to Extension and Route Level with R1, R2, R3

and R4.

Note: For more information about Route Level, please refer to

the user manual: CH3.1.8 Outgoing Routing.

Keypad User can select Keypad type to be RFC2833, In-band, or

SIP-Info and Auto. You can choose Auto to auto select the

Keypad type. Choose RFC2833, Inband or SIP-Info here will

force the Extension use RFC2833, Inband or SIP-Info only and

the setting should be also matcedh the Keypad setting of Trunk

device.

NAT Traversal If the Trunk device is behind a device performing NAT, such as

firewall or router, and need to register to SIPPBX 6200A on

public network, user has to enable this function. Enable NAT

Traversal to force SIPPBX 6200A to ignore the contact

information for the Trunk and use the address from which the

packets are been received.

Port You can use this to define the SIP signal port if you want to

listen on a nonstandard SIP signal port.

External Server

Address

This field will allow you to set the domain in the SIP From URI.

Setting this will avoid some unexpected issue if the service

provider needs this for authentication.

Maximum Channels This will limit the maximum channels for this Trunk. For

example, you set 2 into this field; only 2 outgoing calls could go

via this Trunk. Default is no limit.

Outbound Caller ID Some service provider will require the correct registered caller

ID if it got an incoming call. Default the SIPPBX 6200A will send

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the Extension’s caller ID to this Trunk, if you set empty here.

Note:

z Normally, SIP From URI will contain the Extension’s calling

ID and SIPPBX 6200A’s IP address, but some ITSP may

reject this call due to some security issue. You can modify

the Calling ID and IP/ Domain in the fields of [External

Server Address] and [Outbound Caller ID] when the call is

going to the Destination (Trunk) via the SIPPBX 6200A to

avoid such security issue.

z If you set a Welltech FXO gateway as the Trunk, you can

simply use the default Trunk 888 and 889 as the FXO’s

z For the FXO gateway, you may just only configure Trunk

Number, Password, Host, Dial Plan, Keypad, NAT Traversal

and RTP Mode.

z If you set the ITSP as the Trunk, you may need to set the

following configuration: Port, External Server Address and

Outbound Caller ID.

Caller ID Display

Name

When inbound call is coming from Trunk, such as 888. The

caller ID Name will be the “PSTN number” or “888”. Specify this

will use the current setting instead.

Comment You can enter a 20 bytes note for each Trunk here.

CLIR Support CLIR means "Caller Line Identification Restriction". It is a

proper noun. It is a feature to hide the caller's number. For

example, ext 101 call to ext 102. But 101 won’t like to show the

caller ID to 102. So 101 can activate this feature to hide the

caller ID. When 102 got a call from 101, the LCD of 102 should

display "Anonymous".

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

Example 2: Set Trunk ID for SIP Trunk

Click Add/Modify. The screen appears as shown below.

Figure Configuration: Trunk Setting

- 54 -

- 55 -

3.1.7 SIP Trunk Reg.

SIP Trunk is for SIPPBX 6200A to register to other systems only, such as ITSP or another

SIPPBX 6200A.

On screen of SIP Trunk will show all of the sets of SIP Trunks. You will find out the

registered Account and registered server IP address, port number, Realm and the Register

Status. User can press Add New to add new Trunk or Modify to configure the specified SIP

Trunk. P r e s s Delete will delete the specified SIP Trunk.

To change your SIP Trunk Setting, click Configuration, and then click the SIP Trunk Setting table. The screen appears as shown below.

Figure Configuration: SIP Trunk Setting

The following table describes the table in this screen

Table Configuration: SIP Trunk Setting

Label Description

Select Select this check box, then modify or delete it.

Line Number This field shows the Line Number information

Account This field shows the Account information

IP Address/DNS This field shows the IP Address/DNS information

Port This field shows the Port information

Status This field shows the Status information

Add Click on the Add button, then display SIP Trunk Setting screen.

Modify A Line Number can be modified by clicking on the checkbox

next to the Line Number and click on the Modify button.

Delete A Line Number can be deleted by clicking on the checkbox next

to the Line Number and click on the Delete button.

Total Count This field shows Total Count information.

Number Search Enter the search number, then click enter key. The screen will

display matched search data.

Total Page This field shows Total Page information.

Page This field shows Page Number information. You can Enter page

- 56 -

number, then click enter key. The screen will display this page

data.

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

Example 1: Disable SIP Trunk

In SIP Trunk Setting table. Click Add. The screen appears as shown below.

Add New to configure SIPPBX 6200A register to ITSP. ITSP will provide related account

information for SIPPBX 6200A to register. Please input the data here.

Click Add/Modify. The screen appears as shown.

Figure Configuration: SIP Trunk Setting

The following table describes the table in this screen

Table Configuration: SIP Trunk Setting

Label Description

Enable Check to enable this SIP Trunk.

Line Number Line Number for registering to ITSP.

Account Account Name/ ID for registering to ITSP.

Password Account Password for registering to ITSP.

IP Address/DNS Enter IP or domain name of ITSP server.

Port Port number of ITSP server for registering.

SIP Domain You can change the SIP domain here if it is necessary. Some

SIP platform will confirm SIP domain which locate in the From

header. Modify this field will let SIPPBX 6200A register to SIP

Trunk successfully.

Realm Realm of ITSP or another SIPPBX 6200A.

Note:

z When a call was sent form SIPPBX 6200A to a remote

SIP-Trunk, the SIP-Trunk may attempt to authenticate the

- 57 -

“call”. So SIPPBX 6200A should reply the correct Account

ID and Password. How does the SIPPBX 6200A know which

ID and Password it should send? When the call is going to

SIP-Trunk via SIPPBX 6200A, the SIP-Trunk may reply a

407 code, which will contain a parameter called “Realm” for

authentication, SIPPBX 6200A will re-sent the call again

and contains correct ID and Password based on the Realm.

So the Realm should be unique. For more information

about Realm, please contact with your ITSP.

z If you have multiple SIPPBX 6200A, you may want those

SIPPBX 6200A could call to each other. You should set the

Extension to let those SIPPBX 6200A can register to each

other, and you should also confirm the [Realm] in the page

of ConfigurationÆ IP PBX.

Status Once SIP Trunk is configured and enabled, here will show the

registration status.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

Example 2: Enable SIP Trunk

Click Add/Modify. The screen appears as shown.

Figure Configuration: SIP Trunk Setting

- 58 -

3.1.8 Outgoing Routing

Outgoing Call Rule means from subscriber (Extension or Trunk registered on SIPPBX

6200A) to call out.

To change your Outgoing Call Routing, click Configuration, and then click the Outgoing Routing table. The screen appears as shown.

Figure Configuration: Outgoing Call Routing

The following table describes the table in this screen

Table Configuration: Outgoing Call Routing

Label Description

Select Select this check box, then modify or delete it.

Prefix This field shows the Prefix information

Digits Length This field shows the Digits Length information

Destination This field shows the Destination information

Add Click Add to Add Outgoing Routing Setting Screen.

Modify Click Modify to Modify Outgoing Routing Setting screen.

Delete Click Delete to select list.

Add Click on the Add button, then display Outgoing Routing screen.

Modify A prefix can be modified by clicking on the checkbox next to the

prefix and click on the Modify button.

Delete A prefix can be deleted by clicking on the checkbox next to the

prefix and click on the Delete button.

Total Count This field shows Total Count information.

Number Search Enter the search number, then click enter key. The screen will

display matched search data.

Total Page This field shows Total Page information.

Page This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

- 59 -

data.

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

Total Count This field shows Total Count information.

Example 1: Routing record with prefix 03 and no limit for Digits Length. Enable Route

Password and Drop function.

Click Add/Modify. The screen appears as shown.

Figure Configuration: Outgoing Call Routing

The following table describes the table in this screen

Table Configuration: Outgoing Call Routing

Label Description

Prefix Set prefix number for routing rule.

Digits Length Set the digit length of dialed number, if user doesn’t want to

limit the length, please set this parameter as 0. The maximum

length is 20.

Note:

If you set the Digits Length as a specific value, such as 10, the

dialed number digits length should full match to 10, or you can

set the Digits Length to 0 to ignore the digits length.

Template Copy It will copy settings for below Basic Setting and Routed

- 60 -

Basic Setting

Features based on the other Outgoing Routing record.

Primary/ Secondary/

Third/ Fourth/ Fifth/

Sixth/ Seventh/

User can set 8 priorities for each routing rule, if SIPPBX 6200A fails to

route to primary destination three times, it will try to route to secondary

or third destination and so on.

Eighth

Destination Here you can find some destination (Trunk) for choosing. You

can define the destination for the prefix route.

Note:

z Before setting the Routing Table, you should set the Trunk

info in th e Tr u n k p a g e first. So that t h i s f i e l d w ill contain t h e

Trunk ID for choosing.

z If the Trunk was setting to Dynamic in the Host field, but it

doesn’t register on SIPPBX 6200A, SIPPBX 6200A will skip

this “priority” and route call to next priority immediately

without trying. If the Trunk was setting to Address in the

Host field, but the Address is not reachable, SIPPBX 6200A

will try three times then route call to next priority.

Add To add assigned number. For example, you set 02 here and the

called number is 03123, the SIPPBX 6200A will add 02 then

send 0203123 as the called number.

Drop To drop specified length of number. For example, you set 2 here

and the called number is 03123, the SIPPBX 6200A will drop 03

then send 123 as outgoing number.

Note: If you set both of the Drop and Add, SIPPBX 6200A will

Drop first and then Add.

Route Password Set password here so the SIPPBX 6200A will request password

before sending the call to Trunk.

Routed Features

Guest Allow Enable Guest Allow will allow user who is not your subscriber

(Extension) to use such routing record. User can reach the Auto

attendant (The default Auto Attendant of SIPPBX 6200A is

**999) first then send call to Destination (Trunk), if you enable

Guest Allow. If you disable Guest Allow, only the Extension can

use this Routing record.

Fixed Outgoing Call

Rule

SIPPBX 6200A will confirm the Fixed Trunk ID if you enable

Fixed Outgoing Call Rule. That means the SIPPBX 6200A will

route the call to a fixed Trunk if you enable this feature. For

example, you set Fixed Trunk ID for extension 101 to 888. And

- 61 -

you enable Fixed Outgoing call Rule for a certain route record,

such as 8 with length 10. When 101 call a number 8xxxxxxxxx,

the SIPPBX 6200A will route this call to 888 no matter what

Primary Destination you set for such route record.

Note: For more information about Fixed Trunk ID, please refer

to the user manual: CH3.1.4 Extension.

Route Timeout Enable this field will make this route record initial Timeout

function.

Route Level You can define the Route Level for such route record. For

example, you define a route record with prefix 0 and the Route

Level to R3. That means only the subscriber with Dial Plan

[ext+R123] and [ext+allroutes] can use such record due to

only these two Dial Plan contain the Route Level of R3.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

Example 2: Routing record with prefix 2 and Digits Length is 8. Enable Route Guest Allow

and Add function.

Click Add/Modify. The screen appears as shown.

Figure Configuration: Outgoing Call Routing

- 62 -

Example:

If user set prefix as 002, digits length as 12, Primary destination as 888, Drop as 3, and

Add as 0.

When caller called 002912345678, the prefix is 002; length is 12, so this call matches the

routing rule.

002912345678→912345678 (Drop 3 digits) →0912345678(Add 0)

Finally, SIPPBX 6200A will send 0912345678 to Trunk ID 888.

- 63 -

3.1.9 Incoming Call Rule

Incoming Call Rule means call from other non-subscriber device to SIPPBX 6200A.

For example, you set the SIPPBX 6200A to register a n I S T P as a SIP Trunk, so you r S I P P B X

6200A could be as an “Extension” of ITSP. The other subscriber of ITSP could call to

SIPPBX 6200A by the registered line number, when the SIPPBX 6200A got an incoming call,

which is not its own subscriber, what will the SIPPBX 6200A do? The SIPPBX 6200A will

perform the following example based on the “Incoming Call Rule”.

The following example means the SIPPBX 6200A got a called number 070070, which was

sending from a non-subscriber of SIPPBX 6200A, SIPPBX 6200A will drop 6 digits then add

**999 as the destination number. **999 is the default number of auto attendant. So the

caller will hear greeting because the called number will be routed to auto attendant.

To change your Incoming Routing, click Configuration, and then click the Incoming Routing table. The screen appears as shown.

Figure Configuration: Incoming Routing

The following table describes the table in this screen

Table Configuration: Incoming Routing

Label Description

Select Select this check box, then modify or delete it.

Prefix This field shows the Prefix information.

Digits Length This field shows the Digits Length information.

Add This field shows the Add information.

Drop This field shows the Drop information.

Add Click on the Add button, then display Incoming Routing Setting

screen.

Modify A prefix can be modified by clicking on the checkbox next to the

prefix and click on the Modify button.

Delete A prefix can be deleted by clicking on the checkbox next to the

prefix and click on the Delete button.

Total Count This field shows Total Count information.

- 64 -

Number Search Enter the search number, then click enter key. The screen will

display matched search data.

Total Page This field shows Total Page information.

Page This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

Click Add/Modify. The screen appears as shown.

Figure Configuration: Incoming Routing Setting

The following table describes the table in this screen

Table Configuration: Incoming Routing Setting

Label Description

Prefix Enter the prefix number for routing rule.

Digits Length Enter the Digits Length for dialed number, if user doesn’t want

to limit the length, please set this parameter as 0. The

maximum length is 20.

If you set the Digits Length as a specific value, such as 10,

the dialed number should full match to 10, or you can set

the Digits Length to 0 to ignore the digits length.

z If the called number from another non-subscriber is equal

to Prefix, you should set the Digits Length as a specific

value.

z If the called number is not equal to Prefix, you can set the

Digits Length as a specific value or 0 to ignore Digits

Length.

Add Enter the Add assigned number. For example, you set **999

here and you do not set Drop. If the called number is

070070101, the SIPPBX 6200A will add **999 then send

**999070070101 as the called number.

- 65 -

Drop Enter the drop specified length of number. For example, you set

6 here and you do not set Add. If the called number is

070070101, the SIPPBX 6200A will drop 070070 then send 101

as called number.

If you set both of the Drop and Add, SIPPBX 6200A will Drop

first then Add. For example, the SIPPBX 6200A got a called

number 070070, which was sending from a non-subscriber of

SIPPBX 6200A, SIPPBX 6200A will drop 6 digits then add **999

as the destination number. **999 is the default number of auto

attendant. So the caller will hear greeting because the called

number will be routed to auto attendant.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

- 66 -

3.1.10 Dial Group

Dial Group is used to set the [group dialing], you can just input a group number and set

specific members to join the group.

To change your Dial Group, click Configuration, and then click the Dial Group table. The

screen appears as shown.

Figure Configuration: Dial Group

The following table describes the table in this screen

Table Configuration: Dial Group

Label Description

Select Select this check box, then modify or delete it.

Group Number This field shows the Group Number.

Telephone Number This field shows the Telephone Number.

Ring Type This field shows the Ring Type.

Add Click on the Add button, then display Dial Group Setting screen.

Modify A Group Number can be modified by clicking on the checkbox

next to the Group Number and click on the Modify button.

Delete A Group Number can be deleted by clicking on the checkbox

next to the Group Number and click on the Delete button.

Total Count This field shows Total Count information.

Number Search Enter the search number, then click enter key. The screen will

display matched search data.

Total Page This field shows Total Page information.

Page This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

- 67 -

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

Click Add/Modify. The screen appears as shown.

Figure Configuration: Dial Group Setting

The following table describes the table in this screen

Table Configuration: Dial Group Setting

Label Description

Group Number Enter the Group Number. The Group number should NOT be the

same with Extension, Trunk Number, and Speed Dial Number.

All of the Numbers should be unique for SIPPBX 6200A system.

Telephone Number Enter the Telephone Number to join this Dial Group. You can

input multiple members by a “comma”, such as [101,102,103]

Ring Type You can choose the Ring type for Dial Group; Ring All,

Sequential Ring and Random Ring.

Dial Group End To You can decide the final destination if no one of group

answered. You can select IVR, EXT Voice Mail or a Number

(extension or PSTN number…, etc).

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

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3.1.11 Speed Dial

Speed Dial Table is used to set the Speed Dial function; you can enter a Speed Dial

Number and set the destination number to Telephone Number field. Subscriber can dial

the Speed Dial number and SIPPBX 6200A will switch the call to Telephone Number then

call out.

To change your Speed Dial Table, click Configuration, and then click the Speed Dial

table. The screen appears as shown.

Figure Configuration: Speed Dial Table

The following table describes the table in this screen

Table Configuration: Speed Dial Table

Label Description

Select Select this check box, then modify or delete it.

Speed Dial Number This field shows the Speed Dial Number.

Telephone Number This field shows the Telephone Number.

Add Click on the Add button, then display Speed Dial screen.

Modify A Speed Dial Number can be modified by clicking on the

checkbox next to the Speed Dial Number and click on the

Modify button.

Delete A Speed Dial Number can be deleted by click on the checkbox

next to the Speed Dial Number and click on the Delete button.

Total Count This field shows Total Count information.

Number Search Enter the search number, then click enter key. The screen will

display matched search data.

Total Page This field shows Total Page information.

Page This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

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auto display the Next or Previous Information.

Note:

z If you want to modify a current Speed Dial record, you should delete the current

record first and add another new one.

Example:

User set Speed Dial number as *400 and Telephone Number as 0282265699. When caller

dial *400, SIPPBX 6200A will call to 0282265699 as destination number.

Click Add/Modify. The screen appears as shown.

Figure Configuration: Speed Dial

The following table describes the table in this screen

Table Configuration: Speed Dial

Label Description

Speed Dial Number Enter the Speed Dial Number. The Speed Dial Number should

not be the same with Extension, Trunk Number, and Group

Number. All of the Numbers should be unique for SIPPBX 6200A

system.

Telephone Number Enter the Telephone Number.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

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3.1.12 Broadcast

To change your Broadcast, click Configuration, and then click the Broadcast table. The

screen appears as shown.

Figure Configuration: Broadcast

The following table describes the table in this screen

Table Configuration: Broadcast

Label Description

Select Select this check box, then modify or delete it.

Broadcast Number This field shows the Broadcast Number.

Telephone Number This field shows the Telephone Number.

Add Click on the Add button, then display Broadcast Setting screen.

Modify A Broadcast Number can be modified by clicking on the

checkbox next to the Broadcast Number and click on the Modify

button.

Delete A Broadcast Number can be deleted by clicking on the checkbox

next to the Broadcast Number and click on the Delete button.

Example:

User set Broadcast number as *11. When caller dial *11, SIPPBX 6200A will call to [101,

102, 103, 104, 105, 106, 107, 108] number.

Click Add/Modify. The screen appears as shown.

Figure Configuration: Broadcast Setting

The following table describes the table in this screen

Table Configuration: Broadcast Setting

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Label Description

Broadcast Number Enter the Broadcast Number.

Telephone Number Enter the Telephone Number.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

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3.1.13 Meetme Conf.

To change your Meetme Conference, click Configuration, and then click the Meetme Conference table. The screen appears as shown.

Figure Configuration: Meetme Conference

The following table describes the table in this screen

Table Configuration: Meetme Conference

Label Description

Select Select this check box, then modify or delete it.

Room Number This field shows the Room Number.

Current Members This field shows the Current Members.

Add Click on the Add button, then display Meetme Conference

Setting screen.

Modify A Room Number can be modified by clicking on the checkbox

next to the Room Number and click on the Modify button.

Delete A Room Number can be deleted by clicking on the checkbox

next to the Room Number and click on the Delete button.

Example:

User set Room number as *21. When caller dial *21, will Login to *21 Room.

Click Add/Modify. The screen appears as shown.

Figure Configuration: Meetme Conference Setting

The following table describes the table in this screen

Table Configuration: Meetme Conference Setting

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Label Description

Meetme Conference Setting

Room Number Enter the login Room Number.

Room Number Enter the login Room Password.

Apply Click on the Apply button to save your customized settings.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

Conference Members Table

Select Select this check box, then delete it.

Member This field shows the Member phone number.

Join Duration This field shows the Join Duration.

Delete A Member can be expelled from the Conference room by

clicking on the checkbox next to the Member and click on the

Delete button.

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3.1.14 T.38 FAX

To change your T.38 FAX, click Configuration, and then click the T.38 FAX table. The

screen appears as shown.

Figure Configuration: T.38 FAX

The following table describes the table in this screen

Table Configuration: T.38 FAX

Label Description

Mode Select Enable option if you will use T.38 FAX function. The

default is Enable.

T.38 Start Port Enter the Start Port Number. The default is 4000.

T.38 End Port Enter the End Port Number. The default is 4999.

T.38 Redundancy Enter the Redundancy count. The default is 2.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

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3.2 Information

The Information screens can help you view Subscriber Info., Call Monitor, CDR, and

System Information.

3.2.1 Subscriber Info

You can check Phone Number, IP Address, for Extension and Trunk here. If subscriber

registered on SIPPBX 6200A, the IP Address will show up. On the other hand, if the

subscriber doesn’t register successfully on SIPPBX 6200A, the IP Address will not be

displayed.

Click Information, and then click the Subscriber Info table. The screen appears as

shown.

Figure Information: Subscriber Info

The following table describes the table in this screen

Table Information: Subscriber Info

Label Description

Phone number This field shows Phone Number and status.

: Idle,

: Answered,

(blinking): Ringing,

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: Un-register.

Type This field shows Type information.

IP Address This field shows IP Address information.

DND This field shows Do Not Disturb information.

CLR This field shows Caller Line Identification Restriction Support

information.

Ext Pwd This field shows Extension Password information.

Total Count This field shows Total Count information.

Number Search Enter the search number, then click enter key. The screen will

display matched search data.

Total Page This field shows Total Page information.

Page This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

3.2.2 Call Monitor

Click Information, and then click the Call M onitor table. The screen appears as shown.

Figure Information: Call Monitor

The following table describes the table in this screen

Table Information: Call Monitor

Label Description

State This field shows State information and status.

Caller Number This field shows Caller Number information.

: Idle,

: Answered

(blinking): Ringing.

Called Number This field shows Called Number information.

Start Time This field shows Call start time and Date information.

Elapsed Time This field shows Elapsed Time information.

Total Count This field shows Total Count information.

Number Search Enter the search number, then click enter key. The screen will

display matched search data.

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Total Page This field shows Total Page information.

Page This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

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3.2.3 CDR

Click Information, and then click the CDR table. The screen appears as shown.

Figure Information: CDR

The following table describes the table in this screen

Table Information: CDR

Label Description

Start Date

(YYYY-MM-DD)

End Date

(YYYY-MM-DD)

Caller Number Enter the search caller number.

Called Number Enter the search called number.

CDR Display Click CDR to search your customized date, then display in

Export CDR Click Export CDR to save CDR report to CDR_xxxx.csv file.

CDR Display

Index This field shows Index information.

Call Date This field shows Call Date information.

Caller Number This field shows Caller Number information.

Called Number This field shows Called Number information.

Elapsed Time This field shows Elapsed Time information.

Bill Time This field shows Bill Time information.

Enter the search start date.

Enter the search end date.

below.

State This field shows State information.

Total Count This field shows Total Count information.

Total Page This field shows Total Page information.

Page This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

Next/Prev Click on the Next/Prev to Next/Previous Page. The system will

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auto display the Next or Previous Information.

Figure Information: CDR_2010XXXX_2010XXXX.csv

The following table describes the table in this screen

Table Information: CDR_2010xxxx_2010xxxx.csv

Label Description

Call Date This field shows Call Date information.

Caller Number This field shows Caller Number information.

Called Number This field shows Called Number information.

Elapsed Time This field shows Elapsed Time information.

Bill Time This field shows Bill Time information.

State This field shows State information.

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3.2.4 System Info

Click Information, and then click the System Info table. The screen appears as shown.

Figure Information: System Info

The following table describes the table in this screen

Table Information: System Info

Label Description

Application This field shows Application information.

Kernel This field shows Kernel information.

File System This field shows File System information.

Library This field shows Library information.

Hold Tone This field shows Hold Tone information.

Ring Back Tone This field shows Ring Back Tone information.

Configuration This field shows Configuration information.

IVR This field shows IVR information.

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3.3 Network

The Network screens can help you configuration Network, DHCP Srv.(IPV4), DDNS Srv.

(IPV4).

3.3.1 Network

To change your Network Setting, click Network, and then click the Network Setting

table. The screen appears as shown.

Figure Network: Network Setting

The following table describes the table in this screen

Table Network: Network Setting

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Label Description

WAN

IP Support Select use IP mode, provide IPv4, IPv6, IPv4/IPv6.

Mode Select SIPPBX 6200A WAN port network mode to be Fixed IP,

DHCP or PPPoE.

IP Address Enter the IP Address. If user has set SIPPBX 6200A to be fixed

IP mode.

Subnet Mask Enter the Subnet Mask Address. If user has set SIPPBX 6200A

to be fixed IP mode.

Default Gateway Enter the Default Gateway Address. If user has set SIPPBX

6200A to be fixed IP mode.

Primary DNS Enter the IP address for Primary DNS. The default is

168.95.1.1.

Secondary DNS Enter the IP address for Secondary DNS. The default is null.

Default Gateway

Backup

Select Enable option, if any connection problem occurred on

primary default gateway connections, all the traffic will be

guided and switched to the secondary default gateway for

proper operation. The default is Disable.

Secondary Default

Gateway

Enter the Secondary Default Gateway. If you choose the

Default Gateway Backup to Enable.

Check Point Enter the Check Point IP address. SIPPBX 6200A Ping this IP

address to check if there are any connection problem occurred

on primary default gateway connections. If you choose the

Default Gateway Backup to Enable.

Current use Default

This field will display current used Default Gateway IP address.

Gateway

PPPoE ID Enter the PPPoE ID. If you choose the Mode to PPPoE.

PPPoE PWD Enter the PPPoE Password If you choose the Mode to PPPoE.

IPV6 Mode Select Manual option, you can enter IP Address/ Prefix Length/

Gateway.

IPV6 IP Address Enter the IPV6 IP Address.

IPV6 Prefix Length Enter the IPV6 Prefix Length. The default is 64.

IPV6 IP Gateway Enter the IPV6 default Gateway Address.

MAC This field shows the MAC address. The MAC address cannot be

modified.

LAN (IPV4)

IP Address Enter the IP Address. The default is 192.168.123.123.

Subnet Mask Enter the Subnet Mask Address. The default is 255.255.255.0.

MAC This field shows the MAC address. The Mac address cannot be

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modified.

Network Routing Table (IPV4)

Select Select this check box, then modify or delete it.

Destination This field shows the IP address.

Network This field shows the Subnet Mask address.

Gateway This field shows the Default Gateway address.

Add Click on the Add button, then display Network Route screen.

Modify IP address can be modified by clicking on the checkbox next to

the IP address and click on the Modify button.

Delete IP address can be deleted by click on the checkbox next to the

IP address and click on the Delete button.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

Click Add/Modify. The screen appears as shown.

You can add or modify a network routing record. Input subnet as Destination, subnet mask

as Net mask, and gateway as Gateway.

Figure Management: Network Routing

The following table describes the table in this screen

Table Management: Network Routing

Label Description

IP Address Enter the IP Address.

Subnet Mask Enter the Subnet Mask Address.

Default Gateway Enter the Default Gateway Address.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

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3.3.2 DHCP Srv. (IPv4)

To change your DHCP Srv (IPV4) Settings, click Network, and then click the DHCP Srv. (IPV4) table. The screen appears as shown.

Figure Network: DHCP Srv. (IPV4)

The following table describes the table in this screen

Table Network: DHCP Srv. (IPV4)

Label Description

DHCP Server When select Enable the SIPPBX 6200A provides TCP/IP

configuration for the clients. If disable, DHCP Service ID

disabled and your must have another DHCP Server on your

LAN, or the computers must be manually configured. The

default is Enable.

DHCP Interface 6200A has one WAN and one LAN. User can chose the DHCP

interface (WAN or LAN) to assign IP settings for DHCP client.

Client Range Start IP This field specifies the first of the contiguous addresses in the

IP address Pool.

Client Range End IP This field specifies the End of the contiguous addresses in the IP

address Pool.

Subnet Mask Enter the IP address for Subnet Mask. The default is

255.255.255.0.

Primary DNS Enter the IP address for Primary DNS. The default is

168.95.1.1.

Secondary DNS Enter the IP address for Secondary DNS. The default is null.

SIP Provision Enter the IP address for SIP Provision. The default is

192.168.123.123

Apply Click on the Apply button to save your customized settings and

exit this screen.

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Cancel Click on the Cancel button to begin configuration this screen

3.3.3 DDNS Srv. (IPv4)

To change your DDNS Setting (IPV4), click Network, and then click the DDNS Srv. (IPV4) table. The screen appears as shown.

Figure Network: DDNS Setting (IPV4)

The following table describes the table in this screen

afresh.

Table Network: DDNS Setting (IPV4)

Label Description

Mode Select the Enable option if your will use DDNS function. The

default is Disable.

Domain Name Enter the IP address or URL for your DDNS server.

User Name Enter your account.

Password Enter the password assigned to you.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

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3.4 Management

The management screens can help you configuration Time, SMTP, VM, Security, Firmware

Upload, Music Upload, Import, Export, Rest to Default, Reboot system.

3.4.1 Time Setting

To select correct Time Setting for SIPPBX 6200A, this time will affect CDR and voice mail

time display. And you can also check the system current time here.

To change your Time Setting, click Management, and then click the Time Setting table.

The screen appears as shown.

Figure Management: Time Setting

The following table describes the table in this screen

Table Management: Time Setting

Label Description

Time Setting

NTP Client Select Enable option if your will use NTP client. The default is

Enable.

Remote NTP Server Enter the IP address or URL for your time server. Check with

your SIP/Network administrator if you are not sure of this

information. The default is 168.95.195.12.

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Time Zone Choose the Time Zone of your location. This will set the time

differences between your time zone and Greenwich Mean Time

(GMT). The default is (GMT+08:00) Beijing, Hong Kong, Perth,

Singapore, Taipei.

Current Time This field display the time of your SIPPBX 6200A.

NTP Server

Local NTP Server Select the Enable or Disable option if you use Local NTP Server.

Enable this option will make SIPPBX 6200A to be a NTP server

and send the SIPPBX 6200A’s local time to the NTP client. The

default is Enable.

Apply Click on the Apply button to save your customized settings and

exit this screen.

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3.4.2 SMTP Setting

SIPPBX 6200A supports Voice Mail to e-mail. Before activating this feature, you should

give the SIPPBX 6200A an e-mail account and set the SMTP for SIPPBX 6200A, so that the

SIPPBX 6200A has the ability to send the left voice message to the subscriber’s mail box.

To change your SMTP Setting, click Management, and then click the SMTP Setting table.

The screen appears as shown.

Figure Management: SMTP Setting

The following table describes the table in this screen

Table Management: SMTP Setting

Label Description

Mail Address Enter the IP address or URL for SIPPBX 6200A.

SMTP server Enter the IP address or URL for your SMTP server. Check with

your Email administrator if you are not sure of this information.

Account Enter your account.

Password Enter the password assigned to you.

SMTP Server Auth. Select the Enable option if your use SMTP Server Auth. The

default is Disable

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

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3.4.3 VM Setting

User can set the configurations related with Voice Mail.

To change you r VM Setting , click Management, and then click the VM Setting table. The

screen appears as shown.

Figure Management: VM Setting

The following table describes the table in this screen

Table Management: VM Setting

Label Description

General Setting

Maximum Length Enter the maximum length to Voice Mail recording message. It

means the maximum length per voice mail.

Maximum Count Enter the maximum count to Voice Mail recording message. It

means the maximum voice mails per mailbox.

Voice mail to e-Mail Setting

e-Mail Subject Specifies the email subject of voicemail notification email

messages.

e-Mail Encode Defines the character set for voicemail messages.

e-Mail Body Specifies the email body of voicemail notification email

messages.

Below are the variables to let user input into e-Mail Subject and

e-Mail Body.

z VM_NAME: The receiver’s name.

z VM_DUR: The total time of message.

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z VM_MSGNUM: The ID of current message.

z VM_MAILBOX: The receiver’s mailbox number.

z VM_CIDNUM: The sender’s number.

z VM_DATE: The date of message sent.

Message Envelope Format Setting

Envelope Function Select the Enable if your use envelope playback before

message playback.

Envelope Format

Choose the Envelope Format of your location. Your SIPPBX

6200A may be located in different country, or may have

different message announcements for user’s message when

they enter the voicemail system. And you may also need to

modify the envelope Format.

The default is 'vm-received' Q 'digits/at' IMp, where

‘vm-received’ and ‘digits/at’ are the sound files of SIPPBX

6200A and the others are the SIPPBX 6200A supported variable.

Below lists the supported variable of SIPPBX 6200A.

filename: filename of a sound file (such as ‘vm-received’,

‘digits/at’…etc)

A or a: Day of week (Saturday, Sunday, ...)

B or b or h : Month name (January, February, ...)

d or e: numeric day of month (first, second, ..., thirty-first)

Y: Ye a r

I: Hour, 12 hour clock

H: Hour, 24 hour clock (single digit hours preceded by "oh")

K: Hour, 24 hour clock (single digit hours NOT preceded by

"oh")

M: Minute, with 00 pronounced as "o'clock"

N: Minute, with 00 pronounced as "hundred" (US military time)

P or p: AM or PM

Q: "today", "yesterday" or AbdY

q: "" (for today), "yesterday", weekday, or AbdY

R: 24 hour time, including minute

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

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3.4.4 Security

To change your Security Settings, click Management, and then click the Security table.

The screen appears as shown.

Figure Management: Security

The following table describes the table in this screen

Table Management: Security

Label Description

HTTP

WAN Access Select Enable option if your will login SIPPBX 6200A Web page.

The default is Enable.

Http Port Enter the port number to You can change the Http port for

SIPPBX 6200A. Default is 10087.

Note: After Changing the Http port, you should reboot your

SIPPBX 6200A manually to activate Http Port setting.

User ID Enter the User ID. Default is root.

Password Enter the Password. Default is root.

Telnet

WAN Access Select Enable option if you will Telnet to SIPPBX 6200A. The

default is Enable.

Http Port Enter the port number which You can change the Telnet port for

SIPPBX 6200A. Default is 23.

User ID Enter the User ID. Default is root.

Password Enter the Password. Default is root.

Ping (IPV4)

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WAN Access The SIPPBX 6200A do not respond to any incoming Ping

request when Disable was selected.

Apply Click on the Apply button to save your customized settings and

exit this screen.

Cancel Click on the Cancel button to begin configuration this screen

afresh.

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3.4.5 Firmware Upload

Click Management, and then click the Firmware Upload table. The screen appears as

shown.

Figure Management: Firmware Upload

The following table describes the table in this screen

Table Management: Firmware Upload

Label Description

Application, Kernel,

File System, Library

Firmware Upload

File Name Choose the file name of your IVR file (wave).

File Type in the location of the file you want to upload in this field or

Browse Click Browser to find the file you want to upload. Apply Click on the Apply button to begin the upload process. This

Cancel Click on the Cancel button to begin configuration this screen

Note:

z Normally, you only need to upgrade the Application but in some situation you may

need to upgrade the Kernel or File System. For more information, please refer to the

released note of SIPPBX 6200A.

z After pressing Apply, please wait for successful message appeared, and DO NOT

Select one option to upload SIPPBX 6200A Firmware from your

computer. The default is Application.

click on the Browser button to find it.

process may take up to two minutes.

afresh.

power off.

z After upload successfully, on screen will show success message. Please reboot system

to renew system firmware.

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3.4.6 Music Upload

You can customize Ring Back Tone (Transferring Tone) by uploading new wave file on

SIPPBX 6200A. Please record wave file format as PCM, Channel Mode: Mono, Frequency:

8K, Bit Rate: 16 bits. And the file size must less than 10M.

Click Management, and then click the Music Upload table. The screen appears as

shown.

Figure Management: Music Upload

The following table describes the table in this screen

Table Management: Music Upload

Label Description

Hold Tone/Ring Back

Ton e

Music Upload

File Name Choose the file name of your IVR file (wave).

File Type in the location of the file you want to upload in this field or

Browse Click Browser to find the file you want to upload. Apply Click on the Apply button to begin the upload process. This

Cancel Click on the Cancel button to begin configuration this screen

Select this option to upload SIPPBX 6200A Hold Tone/Ring Back

Tone file from your computer. The default is Application.

click on the Browse button to find it.

process may take up to two minutes.

afresh.

Note:

z After Uploading successfully, on screen will show related information. Please reboot

system to renew settings.

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3.4.7 Import Setting

If there is SIPPBX 6200A setting file exported from SIPPBX 6200A, user can import this file

and doesn’t need to re-configured for SIPPBX 6200A.

Click Management, and then click the Import Setting table. The screen appears as

shown.

Figure Management: Import Setting

The following table describes the table in this screen

Table Management: Import Setting

Label Description

Configuration, IVR

Package, IVR File

(wave)

Import Setting

Group Name Choose the Group Name of your IVR Group. File Name Choose the file name of your IVR file (wave).

File Type in the location of the file you want to upload in this field or

Browse Click Browser to find the file you want to upload. Apply Click on the Apply button to begin the upload process. This

Cancel Click on the Cancel button to begin configuration this screen

Select one option to upload SIPPBX 6200A current

configuration from your computer.

click on the Browser button to find it.

process may take up to two minutes.

afresh.

Note:

z After pressing Apply, please wait for success message, and DO NOT power off.

z After Import successfully, on screen will show related information. Please reboot

system to renew settings.

z You can choose the Configuration or IVR option and import the file to restore the

configuration setting, and you can also choose the IVR File option and import a

- 96 -

specific IVR files to SIPPBX 6200A.

z If you choose the option to IVR File (WAV). Before importing the IVR File to SIPPBX

6200A, you should prepare the wav file by yourself first. You should choose the Group

and select file name, then you can import a specific file with wav format to SIPPBX

6200A to replace the old one.

z For more information about the detail IVR files, please refer to user manual: CH4.1.3

How to record the other system prompts

3.4.8 Export Setting

You can export configuration and voice wave files. If there is more than one SIPPBX 6200A

need to be configured, you can export configuration of one SIPPBX 6200A, and then

import this setting file for the other SIPPBX 6200A, so that user doesn’t need to

re-configure to each SIPPBX 6200A.

Click Management, and then the Export Setting table. The screen appears as shown.

Figure Management: Export Setting

The following table describes the table in this screen

Table Management: Export Setting

Label Description

Configuration Select one option to save SIPPBX 6200A current configuration

to your computer. The default is Configuration.

Default file Name: configuration.cfg

IVR Package Select this option to save SIPPBX 6200A IVR voice wave file to

your computer.

Default file Name: sounds.pak

Export Click Export to export to save your customized settings and exit

this screen.

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3.4.9 Rest To Default

Click Management, and then the Rest To Default table.

Click on the Apply button to clears all user-entered configuration information and returned

the SIPPBX 6200A to factory defaults.

Figure Management: Rest To Default

3.4.10 Reboot System

Click Management, and then the Reboot System table.

Click on the Apply button to have the SIPPBX 6200A reboot. This does not affect the

SIPPBX 6200A configuration.

Figure Management: Reboot System

3.4.11 Power Off System

Click Management, and then the Power Off System table.

Click on the Apply button to have the SIPPBX 6200A shutdown. This does not affect the

SIPPBX 6200A configuration.

Figure Management: Power Off System

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CH4. Application Setting

4.1 Customize System prompt

4.1.1 Record Greeting

Use any Extension phone to enter the recording process. The feature code of System

Prompt Recording is [*50]. The recorded procedure of greeting message will be: “Dial to

[*50]Æ Input password [000]Æ dial to access code [**111]Æ Start to record

greeting-day.wav”. Greeting will renew immediately after recording.

Note:

For more information about the feature code of System Prompt Recording, please refer to

user manual: CH 3.1.3 Feature Code.

The **111 means the office 1 working time greeting. For the other greeting access code,

please refer to CH4.1.3 How to record the other System Prompts

4.1.2 Enable Automated Attendant

User has to Enable Trunk (e.g. WellGate 2540 FXO Gateway) hotline function and point to

destination number **999 (Number of Automated Attendant for SIPPBX 6200A). Once

system has incoming call from PSTN, it will automatically connect to Automated

Attendant.

Note:

All of the Extensions can also dial **999 to reach Automated Attendant directly.

For more information, please refer to the CH5. Appendix-Application between Welltech

CPE device and SIPPBX 6200A.

The **999 means the office 1 presentation number. For the other presentation number,

please refer to CH3.1.2 Office Call Rule.

4.1.3 How to record the other System Prompts

User can record the greeting by “Dial [*50]Æ Input password [000]Æ dial to access code

[**111]” as default.

After the tone, start recording then press pound key. So that the caller will hear the new

greeting if user dial **999.

When the user dial an Extension, which is in busy state. The caller will hear an

announcement of Extension is busy.

How to record a new busy system prompt? The procedure is just like recording new

greeting, dialing to access code for recording. And user can also dial to [*50]Æ Input

password [000]Æ dial to access code [***xxxx]” to listen the system prompt, too.

You can also record the sound files with WAV format by your PC or other equipment, and

choose the specific file name in the page of Import Setting, import the WAV file to replace

the old one.

For example, you can record the prompt for “no body pick up”, by your PC as a WAV file.

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Name it as noanswer.wav, then you can go to “Import Setting” page, choose IVR File (WAV)

Æ Choose Group Name to Auto Attendant Sounds Files Æ Choose File Name to

noanswer.wav Æ Upload new file. Below is the detail for system prompts.

Group Name: Digits Sounds Files

Record Code

**0000 ***0000 0.wav zero

**0001 ***0001 1.wav one

**0002 ***0002 2.wav two

**0003 ***0003 3.wav three

**0004 ***0004 4.wav four

**0005 ***0005 5.wav five

**0006 ***0006 6.wav six

**0007 ***0007 7.wav seven

**0008 ***0008 8.wav eight

**0009 ***0009 9.wav nine

**0010 ***0010 10.wav ten

**0011 ***0011 11.wav eleven

**0012 ***0012 12.wav twelve

**0013 ***0013 13.wav thirteen

Playback Code

File Name Default Announcement

**0014 ***0014 14.wav fourteen

**0015 ***0015 15.wav fifteen

**0016 ***0016 16.wav sixteen

**0017 ***0017 17.wav seventeen

**0018 ***0018 18.wav eighteen

**0019 ***0019 19.wav nineteen

**0020 ***0020 20.wav twenty

**0030 ***0030 30.wav thirty

**0040 ***0040 40.wav forty

**0050 ***0050 50.wav fifty

**0060 ***0060 60.wav sixty

**0070 ***0070 70.wav seventy

**0080 ***0080 80.wav eighty

**0090 ***0090 90.wav ninety

Group Name: Time & Date Sounds Files

Record Playback File Name Default Announcement

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Welltech SIPPBX-6200A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1.1 Specifications

1.2 Hardware Overview

1.2.1 The Front Panel

1.2.2 The Back Panel

CH2. Start to configure SIPPBX 6200A

2.1 Connection SIPPBX 6200A

2.1.1 Network Configuration

2.1.2 Extension Configuration

2.1.3 Trunk Configuration

CH3. Full Web Configurations

3.1 Configuration

3.1.1 IP PBX

3.1.2 Office Call Rule

3.1.3 Feature Code

3.1.4 Extension

3.1.5 Auto Config (IPv4)

3.1.6 Trunk

3.1.7 SIP Trunk Reg.

3.1.8 Outgoing Routing

3.1.9 Incoming Call Rule

3.1.10 Dial Group

3.1.11 Speed Dial

3.1.12 Broadcast

3.1.13 Meetme Conf.

3.1.14 T.38 FAX

3.2 Information

3.2.1 Subscriber Info

3.2.2 Call Monitor

3.2.3 CDR

3.2.4 System Info

3.3 Network

3.3.1 Network

3.3.2 DHCP Srv. (IPv4)

3.3.3 DDNS Srv. (IPv4)

3.4 Management

3.4.1 Time Setting

3.4.2 SMTP Setting

3.4.3 VM Setting

3.4.4 Security

3.4.5 Firmware Upload

3.4.6 Music Upload

3.4.7 Import Setting

3.4.8 Export Setting

3.4.9 Rest To Default

3.4.10 Reboot System

3.4.11 Power Off System

CH4. Application Setting

4.1 Customize System prompt

4.1.1 Record Greeting

4.1.2 Enable Automated Attendant

4.1.3 How to record the other System Prompts