Welltech IP-380 User Manual v.1.0

iP380 User Manual
1 / 104 2012/11/01
iP380
User Manual
Version: V1.0
(For hardware version 1.0)
Welltech Technology Co., Ltd.
iP380 User Manual
2 / 104 2012/11/01
Version
date
Modify content
Version directions:
1.0 2012/11/01 First release of the web page user manual. H/W Ver 1.0
Welltech Technology Co., Ltd.
iP380 User Manual
3 / 104 2012/11/01
Directory
1. Brief Introduction ..................................................................................................................................... 5
1.1. Product Introduction ............................................................................................ 5
1.2. Hardware Function Introduction ...................................................................... 5
1.3. Software Function Introduction ....................................................................... 5
1.4. Rear Interface Description ................................................................................. 6
1.5. Hardware Installation .......................................................................................... 6
1.5.1. Network Environment Setting ........................................................ 10
1.5.2. Connection ............................................................................................. 10
1.6. Basic Operations .................................................................................................. 10
1.6.1. Phone function ...................................................................................... 10
1.6.2. Dial function Introduction ................................................................ 18
2. Web Page ................................................................................................................................................ 20
2.1. Web Login Level Table ....................................................................................... 20
2.2. Login iP380 Web Page ....................................................................................... 20
2.2.1. Functions ................................................................................................ 20
2.2.2. Instruction .............................................................................................. 21
2.3. VoIP Setup Manu ................................................................................................. 21
2.3.1. Functions ................................................................................................ 21
2.3.2. Instruction .............................................................................................. 21
2.4. Status (System Information) .......................................................................... 22
2.4.1. Functions ................................................................................................ 22
2.4.2. Instruction .............................................................................................. 22
2.1. Phone (Telephony environment) ................................................................... 28
2.1.1. Phone Book ............................................................................................ 28
2.1.2. BLF (Account Monitor Function) .................................................... 31
2.1.3. Dial Plan - Basic ................................................................................... 33
2.1.4. Dial Plan – Advanced ......................................................................... 36
2.1.5. Call Service (Phone Feature) .......................................................... 38
2.1.6. General (Normal Setting) ................................................................. 41
2.1.7. Volume ..................................................................................................... 41
2.2. Network ................................................................................................................... 43
2.2.1. WAN .......................................................................................................... 43
2.2.2. DDNS (Dynamic DNS Settings) ..................................................... 45
2.2.3. VLAN (VLAN Environment Settings) ............................................ 46
2.2.4. VPN (PPTP/L2TP Link Type) ............................................................. 47
2.2.5. NTP (Time Environment) .................................................................. 49
2.2.6. IPv6 (IPv6 Network Setting) ........................................................... 51
2.3. NAT (NAT Environment) .................................................................................... 61
2.3.1. LAN (LAN Network Setting) ............................................................. 61
2.3.2. DMZ & MAC Clone (DMZ & MAC Setting) ................................... 62
2.3.3. Virtual Server ........................................................................................ 63
2.4. SIP Setting (Register Environment) ............................................................. 65
2.4.1. Service (SIP Register Setting) ....................................................... 65
2.4.2. Codec (Voice Format) ........................................................................ 67
2.4.3. Advanced (Other Setting) ................................................................ 69
2.4.4. STUN (STUN & Force Setting) ........................................................ 75
2.5. Management (Advanced Settings) ............................................................... 77
Welltech Technology Co., Ltd.
iP380 User Manual
4 / 104 2012/11/01
2.5.1. Status Log (System Status) ............................................................ 77
2.5.2. Auto Provision (Configuration Automatically) .......................... 79
2.5.3. Auto Update (Firmware Auto Upgrade) ...................................... 86
2.5.4. Firmware (Firmware Upgrade) ....................................................... 89
2.5.5. Advanced (Advanced Settings) ...................................................... 91
2.5.6. Password (Change Login Account) ............................................... 94
2.5.7. Tones (Audio Frequency Set up) ................................................... 96
2.5.8. Default (Reset to Default) .............................................................. 100
2.5.9. Language .............................................................................................. 101
2.5.10. TR069 (Management Of Network Parameters) ..................... 102
2.6. Save & Reboot .................................................................................................... 104
2.6.1. Functions .............................................................................................. 104
2.6.2. Instruction ............................................................................................ 104
2.7. Logout (Logout System) ................................................................................. 104
2.7.1. Functions .............................................................................................. 104
2.7.2. Instruction ............................................................................................ 104
Welltech Technology Co., Ltd.
iP380 User Manual
5 / 104 2012/11/01
SIP v1 (RFC2543), v2(RFC3261)
IPv6 and IPv4
Ring Tone
Codec
Voice Quality
G.711: 64k bit/s (PCM) G.726: 16k / 24k / 32k / 40k bit/s
G.729B: adds VAD & CNG to G.729
VAD: Voice activity detection
Call
Phone Function
Call Hold
3-way conference
Volume Adjustment
BLF icon on LCD display
DTMF Function
Secondsurity
In-Band DTMF
HTTP 1.1 basic/digest authentication for MD5 for SIP authentication (RFC2069/
RFC 2617)
SIP Server
Keypad
IP Assignment
Firmware Upg r ade
ToS field
VLAN
PPTP
Remote control Relay Open/Close via DTMF.
Strobe Light when
incoming call arrives.

1. Brief Introduction

1.1. Product Introduction

This user manual is applicable for iP380 VoIP phone device. The chapter will be targeted
device detailed function and web page configuration introduction.

1.2. Hardware Function Introduction

iP380 provided interface: HeadSet up/mic 3.5mm connection port, RJ-45 Ethernet port, RJ-9
handset port, LED indication and AC/DC power adaptor connecting seat.
Provided two RJ-45 Ethernet interface, they support 10/100MB Ethernet speed. You can use
WAN port to connect ADSL or router; LAN port connects your computer.

1.3. Software Function Introduction

Network Protocol Tone
• IP/TCP/UDP/RTP/RTCP
• IP/ICMP/ARP/RARP/SNTP
• TFTP Client/DHCP Client/ PPPoE Client
Telnet/HTTP Server
• DNS Client
Ring Back Tone
Dial Tone
Busy Tone
User Programming Tone
• G.723.1: 6.3k / 5.3k bit/s
(ADPCM)
G.729A: 8k bit/s (CS-ACELP)
• Call Waiting
• Call Forward
• Caller ID
Out-of Band DTMF
• SIP Info
• Registrar Server (three SIP account) • Web Browser
• Static IP
• DHCP
• PPPoE
QoS
VPN
• L2TP
Welltech Technology Co., Ltd.
• CNG: Comfortable noise generator
• LEC: Line echo canceller
• Packet Loss Compensation
• Adaptive Jitter Buffer
• Speed dial, Phone book
• Flash
Full-Duplex Speaker Phone
Web Setup
Configuration
• Console/Telnet
• TFTP
• Console
• HTTP
FTP
NAT Traversal
STUN
Built-in Software control Relay
Activate Siren and
6 / 104 2012/11/01
Interface
Explanation
External-Negative)
LAN
Connect personal computer.
this port to connect PoE switch).

1.4. Rear Interface Description

iP380 User Manual
DC 9~12V
(Internal-Positive;
WAN(POE)
Connect AC/DC power adaptor.
Connect ADSL or Cable Modem device. (If model have PoE feature, use
Connect iP380 handset.
Connect 3.5mm connector specifications Microphone.
Connect 3.5mm connector specifications headset Ear Phone.

1.5. Hardware Installation

After set up the iP380 device, please follow these steps to connect iP380 accordingly.
1. One of the power cord connected to the iP380 AC/DC power adaptor connecting seat, the AC outlet connected to the wall electric outlet.
2. Use LAN port through RJ-45 Ethernet line to connect personal computer.
3. Use RJ-45 Ethernet line to connect iP380 WAN port and ADSL/Cable modemRouter or other switch.
4. The RJ-9 handset line connect iP380 and handset.
5. 3.5mm headset connector connected to the green seat, and 3.5mm MIC connector co nnected to the red seat.
6. Once the phone power on, the LCD monitor will show the booting word. Wait a few minutes, the iP380 boot completely then y o u can use L CD or web page to conf igure y o ur acco unt and phone number.
7. Install LAN port two free pairs wire for external NC/NO control.
Welltech Technology Co., Ltd.
iP380 User Manual
7 / 104 2012/11/01
7. The foot plate setup, Please refer to the following steps:
Step 1: P ull up the handle first, this action would release the foot plate latch. Then, you can fold
or unfold foot plate according to your desire view angle as the fo llowing illu stration.
Step 2: To release handle to lock foot plate in a fix position.
Welltech Technology Co., Ltd.
iP380 User Manual
8 / 104 2012/11/01
iP380 has built-in software control relay which can be configured to Normal Open (NO) or Normal Close(NC) to control external device via Remote DTM F d igit. Its contact specification
withstands 1 Ampere at 250 Volts external power source. There are two major applications as follows.
Application 1: Remote control Relay Open/Close via DTMF (such as open door for Visitor, RESET network server at NOC center, Home Automation control).
Application 2: Activate Siren and Strobe Light whe n incoming Ring arrives.
1. Built-in Relay contact was derived from two free pairs of LAN port RJ-45 cable. It does not
affect LAN RJ-45 Ethernet operation.
2. Line 1Line 2Line 3Line 6 or RJ-45 LAN port are Ethernet signal lines as above illustration.
These two pairs lines were used as Ethernet operation.
3. Line 4Line 5 are relay’s one contact (two pins ties together). Line7Line8 are relay’s another
contact (two pins ties together). These contacts open or close was referred to iP380s Web page Setting. They have Normal Open(Non active state) or Normal Close(Non active state)
status.
4. Please use the two contacts to connect external devices according to your desire applic at ions .
Note:
T o configure its feature, Refer to Page 92 at Management > Advanced table item Relay Control and Relay ModeExplanation.
Welltech Technology Co., Ltd.
iP380 User Manual
9 / 104 2012/11/01
Wall mounting Installation Guide
Step 1: Fold the foo t plate completely by pulling handle. I nstall attached screw to fix foot plate at
iP380 body as the following illustration. This screw includes in package.
Step 2: Drill two h oles with 84mm distance and install two screws. Then mount iP380 to the screw
at foot plate mounting holes .
Welltech Technology Co., Ltd.
iP380 User Manual
10 / 104 2012/11/01
Key
Explanation
Remark
1
“1”,“-“,“٫”,“!”,“?”,“"”,“@”
3
“3”,“d”,“e”,”f”,“D”,“E”,“F”
4
5
“5”,“j”,“k”,“l”,“J”,“K”,“L”
6
“6”,“m”,“n”,“o”,“M”,“N”,“O”
8
“8”,“t”,“u”,“v”,“T”,“U”,“V”
9
0
“0”,“space”
*
“*”,“•”,“:”,“
a. During the talk (use handset or handfree),
Headset a. Press this key then the LED will brighten
use message lights, the lights remains
DND (Do Not

1.5.1. Network Environment Setting

Netwrok Mode: Default NAT Mode WAN Port: DHCP Client Mode
LAN Port: DHCP Server Enable, IP Address: 192.168.123.1, Mask: 255.255.255.0

1.5.2. Connection

Please connect the personal computer to iP380 LAN port, then set up computer Ethernet to configure DHCP mode. The computer will get DHCP IP address. (ex. 192.168.123.150). Use Web browser at your computer at http://192.168.123.1:9999
to enter webpage setup mode of iP380.

1.6. Basic Operations

1.6.1. Phone function

1.6.1.1. Key function
2
7
# “#”
“2”“a”“b”“c”“A”“B”“C”
“4”“g”“h”“I”“G”“H”“I”
“7”“p”“q”“r”“s”“P”“Q”“R”‘S”
“9”“w”“x”“y”“z”“W”“X”“Y”“Z”
b. Incoming call, press this key then LED will
c. Press this key again then the LED will
A/a/1 change English Letter upper/lower Case and number.
press this key then LED will brighten. Then the phone call voice change to headset.
brighten. Picked up the call use headset.
darken and drop the phone call.
(At the same time, the Message Lights for message inicator steady ON). Any incoming call is denied, but call can be dialed out.
b. Press this key again, the LED will darken
and cancel DND state. (At the same time, the message lights for message indicator disabled. If iP380 have other function to
Welltech Technology Co., Ltd.
Disturb)
iP380 User Manual
11 / 104 2012/11/01
Key
Explanation
Remark
ON.)
This function shall cooperate with the
VMS (Vocie Mail
have other function to use warning lights,
SIP Server or IP-PBX. Before use the VMS function, need to Setup IP phones VMS dial code. Press this button can enter SIP server VMS and hear voice message. a. If SIP Server or IP-PBX has a VMS
message left for this phone. The VMS LED will brighten(At the same time, the message lights for message inicator steady ON).
b. Press this key, LCD moniter shows how
many messages and the message’s date and time. User can use navigation keys(the arrow keys) to select which message to listen. Once all messages have been listened, the VMS LED will darken. (At the same time, the message lights for message indicator disabled. But if iP380 have other function to use message lights, the light remains ON.)
c. Use navigation key to hear message,
Enable auto handfree started function, the message will play from speaker. In the play time, User can choose “handset” or “headset” to listen.
d. Or Off-Hook first, then choose talk mode
and press VMS key to hear voice message.
Service)
a. iP380 has a missed call, this key LED will
brighten (At the same time, the warning lights for message inicator steady ON).
b. Press this key, LCD will show how many
calls were missed and the missed call’s time and date. Use navigation key to read or redial the missed call.
c. When all missed call message have been
read, the missed call’s LED will darken. (At the same time, the warning lights for message indicator disabled. But if iP380
Welltech Technology Co., Ltd.
Missed Call
iP380 User Manual
12 / 104 2012/11/01
Key
Explanation
Remark
the light remains ON.)
a. Regardless of using any talk
Mute(Close the
a. According to LCD screens state, use “up
Navigation
Conf
a. In talk time, press “Hold” key can retain
Three party
, ,
mode(Headset, Handset or Handfree), press this key and LED will brighten. At the same time, MIC is disabeled.
b. Press this key again and LED will darken.
At the same time, MIC is enabled.
L1, L2, L3 can be registered at different SIP
Server or IP-PBX. For IP-PBX application: a. In the L1 talk time(L1 LED brighten), the
L2 has incoming call. Press L2 key to answer call. L1 will be retained automatically, then L2 can be talking. And User can use call transfer feature to transfer L2 call to other extension. If the transfer is completely, press L1 key again to restore L1 call to talk.
b. In the L1 talk time(L1 LED brighten),
press ”Hold” key to retain this phone call(L1 LED flicker). User can press L2 key to make other phone call.
Microphone during the phone call.)
Support three lines for SIP account registration.
, ,
, ,
,
down、left、right” navigation key to move.
b. Press “OK” key to select menu and save
Setting.
c. Press “C” key to give up this options and
don’t saving. Or return to upper layer of the option.
d. Press key to enter Menu mode of LCD
control display
the phone call immediately. At the same time will hear Dial Tone, User can call to other extension to join 3-party meeting. The third party answers the phone call and press “CONF” key to join 3-way conference call immediately.
keys(the arrow keys)
conference meeting
Welltech Technology Co., Ltd.
iP380 User Manual
13 / 104 2012/11/01
Key
Explanation
Remark
b. Once caller(iP380 ) disc o nne ct, the 3rd
Pick
a. User hear the nearby phone incoming
Pickup call group
Redial
a. Press this key to dial the last dialed
Redial the last dial
a. Press this key can enable “Handfree”
User can pick up the handset, iP380 will
Handfree
party call was disconnect either.
c. In addition to the caller, any one
disconnect and quit 3-party conference call, the caller(iP380) with online people can remain talking.
ringing and press “Pick” key to answer this call from nearby phone.
b. Or Off-Hook first, choose talk mode then
press “Pick” key to pick up nearby incoming phone call.
Trans a. In a talking line, press “Trans” key and
dial the transferee number to transfer this call.
b. If the transferee number does not answer
this call, user can press “Trans” key again to retrieve this call.
number automatically.
b. In LCD screen, User can use navigation
keys to choose a phone number in the dialed list and press “Redial” key to dial out automatically.
Transfer
phone number
Hold In the talk time, press this key to make the
call on hold. Then press this key again will unhold or press L1~L3 key(LED flashing) unhold this call.
function (In the “Headset” or “Handset” mode can use this key to “Handfree” mode).
b. If there is a call in the “Handfree” mode,
press key will change to “Headset” mode immediately.
c. If there is a call in the “Handfree” mode,
Welltech Technology Co., Ltd.
Retention
iP380 User Manual
14 / 104 2012/11/01
Key
Explanation
Remark
switch call to handset immediately. adjust “Ring Tone” volume.
First Layer
Secondsond
Layer
Third Layer
Fourth Layer
Explanation
1. Phone Book
1. Search
Search phone book list
2. Add entry
Add new phone number
dial data
4. Erase all
Delete all phone book data
2. Call history
1. Incoming
Show all missed
2. Dialed numbers
Show all dialed call number
record
records
2. Incoming
Delete all records
3. Dialed
Delete all dialed call number
Number
Set up forward number
(Enable/Disable)
forward feature
Number
Set up forward number
No answer fwd
Activation
Start/Stop no
Number
Set up forward number
timeout
a. Press upper position to increase the
Volume adjustment volume, or press below to reduce the receiving volume.
b. During talk time, the key can adjust the
volume.
c. With the LCD options, press this key to
1.6.1.2. iP380 LCD Menu Item
3. Speed Dial Add new speed
Calls
3. Erase
3. Phone Setting
Busy forward Activation
1.Call forward All forward Activation
1. All Delete all call
(Enable/Disable)
(Enable/Disable)
call
incoming call
Start/Stop unconditional forward feature
Start/Stop busy
answer feature
Ring Timeout Set up no answer
Welltech Technology Co., Ltd.
iP380 User Manual
15 / 104 2012/11/01
First Layer
Secondsond
Layer
Third Layer
Fourth Layer
Explanation
2.Do not
1.Always
1.Enable
Start/Stop DND feature
2.By Period
1.Enable
Start/Stop at the
3.Period Time
Set up DND enable time
Setting
2. Disable
feature
2.Alarm time
Set up alarm time
4.Date/Time
1.Date & Time
Set up device
2.SNTP
1.SNTP
Start/Stop time automatic
2.Primary SNTP
Set up first time server location
3.Secondsondary
Set up server location
4.Time zone
Set up time zone
Time
to check time
5.Volume & Gain,
1.Handset volume
Set up Handset receiving volume
2.Speaker
Set up Speaker
3.Handset gain
Set up Handset microphone gain
microphone gain
6.Ringer
1. Ringer Volume
Set up “Ring Tone” volume
2. Ring Type
Set up “Ring Tone” type
time
4. Network
1.WAN set up
1.IP Type
1.Fixed IP client
Set up fixed IP manually
automatically
3.PPPoE client
Use PPPoE feature
2.Fixed IP Setting
1.IP Address
Set up IP address
2.Subnet mask
Set up network
Disturb
3.Alarm
Setting
2.Disable
2.Disable
1.Activation 1. Enable
Setting
SNTP
incoming call
time enable DND feature
Start/Stop alarm
time manually
device regulate
secondsond time
5.Adjustment
volume
4.Speaker
Set up speaker
gain
Set up how oft en
volume
Phone mode
7.Auto dial Set up auto dial
address
2.DHCP client Set up IP address
Welltech Technology Co., Ltd.
iP380 User Manual
16 / 104 2012/11/01
First Layer
Secondsond
Layer
Third Layer
Fourth Layer
Explanation
mask
3.Default
Set up network
3.PPPoE Setting
1.User name
Set up PPPoE user name
password
2.LAN set up
1.Bridge
Set up bridge mode
2.NAT
Set up NAT mode
3.DNS
1.Primary DNS
Set up the first location
location
4.VLAN
1.Activation
1. Enable
Start/Stop VLAN
2. VID
Setup VLAN ID
5.Status
Show network state
6.NETWORK
1.Auto
Set up network automatically
2.100M Full
Set up network
automatically
3.100M Half,
Set up network
automatically
4.10M Full
Set up network
automatically
5.10M Half
Set up network
automatically
5. SIP Setting
*Admin Use
1.Service domain
1.First realm
Activation (Enable/Disable)
First SIP account activation
Display name
Set up account
Phone number
Set up SIP number
Auth. name
Set up SIP name
Auth. password
Set up SIP
Gateway
gateway
2.Password Set up PPPoE
DNS server
2.Secondary
DNS
Speed
Set up secondary
DNS server
2. Disable
feature
speed
speed 100M Full-duplex
speed 100M Half-duplex
speed 10M Full-duplex
speed 10M Half-duplex
display name
account phone
Welltech Technology Co., Ltd.
account register
iP380 User Manual
17 / 104 2012/11/01
First Layer
Secondsond
Layer
Third Layer
Fourth Layer
Explanation
account register password
Proxy server
Set up Proxy server address
server address
2.Second
Activation
Second SIP activation
Display name
Set up account display name
Auth. name
Set up SIP name
Auth. password
Set up SIP password
server address
Domain server
Set up Domain server address
3.Third realm
Activation
Third SIP activation
display name
Phone number
Set up SIP number
Auth. name
Set up SIP name
Auth. password
Set up SIP password
server address
Domain server
Set up Domain server address
2.Status
First realm
First register
Second realm
Second register account state
account state
6.
1.Auto config
1.Disable
Disable provision automatically
Domain server Set up Domain
realm
(Enable/Disable)
account
Phone number Set up SIP
account phone number
account register
account register
Proxy server Set up Proxy
(Enable/Disable)
account
Display name Set up account
account phone
account register
account register
Proxy server Set up Proxy
account state
Third realm Third register
Administrator
*Admin Use
update
Welltech Technology Co., Ltd.
iP380 User Manual
18 / 104 2012/11/01
First Layer
Secondsond
Layer
Third Layer
Fourth Layer
Explanation
2.TFTP
Use TFTP mode
3.FTP
Use FTP mode
4.HTTP
Use HTTP mode
2.Upgrade
1.Upgrade
1. Yes
Execute/Cancel automatic
2.Upgrade via
1.Disable
Stop upgrade feature
2.TFTP
Use TFTP mode
3.FTP
Use FTP mode
4.HTTP
Use HTTP mode
4.Reset Time
1. Yes
Reset/Stop automatically
3.Default
1.Load default
Start reset to configuration
2.Abort
Stop reset to configuration
4.System
Set up system
5.Version
Device version information
Language
interface
interface
7.Restart
Restart device
8.Auto Rebo ot
1. Enable
Enable auto reboot feature
2. Disable
Disable auto
system
Now
2. No
*Admin Use
3.Status No new s/w
Next=xx-xx xx:xx
2. No
Setting
Authent
upgrade
automatically
Show state and next upgrade time
upgrade time
default
default
permissions
6.LCD
1.English LCD English
2.Portugal LCD Portugal
reboot feature

1.6.2. Dial function Introduction

1.6.2.1. iP380 Dial Feature
There are three ways to dial number
1. Select L1~L3 line, After dial number direct, press “#” key to d ial out immediately.
2. Select L1~L3 line. Enter phone number and wait for 5 seconds to dial out automatically. (Default)
3. In ON-Hook state, Dial number and use C key to modify wrong number. After checking correct number, press # key to dial out.
Example:
Dial other extension number at the s ame proxy server, for instance, 1008. Just pick up the
phone and dial number 1008, than press “#” key or wait 5 seconds to dial out.
Dial a PSTN number, ex. 0800024365, maybe need to add prefix code before the phone
Welltech Technology Co., Ltd.
iP380 User Manual
19 / 104 2012/11/01
number.
Remark:
In the iP380 web manageme nt system “Phone” -> “Auto Dial” w eb page, check [Auto Dial]
page parameter [Key As Send], the Settings is Enable or not.
1.6.2.2. Point-to-Point(P2P) Dial Feature
Two iP380 IP-Phone devices can call directly without SIP proxy server registration mode. Environmental requirements: Both iP380 IP-Phone device need to use physical static network IP address ; or at the same
private LAN network environment, or in a same VPN network.
Example:
If the called iP380 IP address is 192.168.0.160, dial number as follows:
Pick up the phone, dial “192*168*0*160”, then press “#” or wait 5 seconds to finish the P2P call.
If the called iP380 IP address is 192.168.1.20 and port is 5062, dial number as follows:
Pick up the phone, dial “192*168*1*20**5062”, then press “#” or wait 5 seconds to finish the P2P call.
1.6.2.3. Hold Call
In the talking state, press [Hold] key, the phone call will retain immed iately. Then, user can select other line to make a new call.
1.6.2.4. Call Waiting
In the talking state, If user hear a call waiting tones and iP380 LCD show a new incoming call number at the same time. User can press [Hold] key to retain original call and answer waiting c all. During the talking state, User can press [Hold] key again, the original call will be connected.
1.6.2.5. Blind Transfer
If user A and B are in a phone call, A will transfer this p hone to user C:
1. 『A』 press [Trans] on iP380 device, then 『A』 can hear dial tone.
2. 『A』 enter user 『C』 phone number and press “#” Key (Or wait for 5 seconds).
3. 『A』 can hand up the phone.
1.6.2.6. Attendant Transfer (Answer then Transfer)
If user 『A』 and 『B』 are in a phone call, 『A』 will transfer this phone call and talk to user 『C』:
1. 『A』 press [Hold] key, then hear dial tone.
2. 『A』 dial 『C』 phone number and press “#” key (Or wait for 5 seconds).
3. The user 『C』 answer the call and after talk was finished. Then 『A』 press [Transfer] key to
complete the transfer feature.
4. If the user 『C』 doesn’t answer, 『A』 can press [Hold] key to return the phone c all, then talk
B.
1.6.2.7. Conference Cal l (3-way calling)
If user 『A』 and 『B』 are in a phone call, 『A』 want 『C』 to join this meeting:
1. 『A』 press [Hold] key, and hear dial tone.
2. 『A』 dial 『C』 phone number and press “#” key (Or wait for 5 seconds).
3. The user 『C』 answer the call and talk. Then 『A』 press [Conf] key to complete the 3-party
conference feature. Now A』、B』、『C』 can talk in a 3-party conference room.
4. If the user 『C』 does not answer, 『A』 can press [Hold] key to return the pho ne call, then talk
to『B』.
5. During the conference call, If 『A』 hand up the phone call, the conference feature will be
canceled, the 『B』、『C』 disconnected immediately.
Welltech Technology Co., Ltd.
20 / 104 2012/11/01
Web Page Menu
Administrator
System
Normal
Status
Yes
Yes
Yes
Phone
Phone Book
Yes
Yes
Yes
BLF(extension or FXO Line Monitor)
Yes
Yes
No
Dial Plan – Basic
Yes
Yes
No
Dial Plan – Advanced
Yes
Yes
No
Call Service (Phone Feature)
Yes
Yes
Yes
General (Normal Setting)
Yes
Yes
Yes
Volume (Volume Setting)
Yes
Yes
Yes
Network
WAN (Public Ethernet)
Yes
Yes
Yes
DDNS (Dynamic DNS)
Yes
Yes
Yes
VLAN (VLAN Environment)
Yes
Yes
No
VPN (PPTP/L2TP Link)
Yes
Yes
No
NTP (Tim e Environment)
Yes
Yes
No
IPv6 (IPv6 Protocol)
Yes
Yes
No
LAN (LAN Network)
Yes
Yes
Yes
Setting)
Virtual Server (Virtual Proxy Server)
Yes
Yes
Yes
Service (SIP Register)
Yes
Yes
No
Codec (Voice Format)
Yes
Yes
No
Advanced (Other Setting)
Yes
No
No
STUN (STUN & Fource Setting)
Yes
Yes
No
Status Log (System State)
Yes
Yes
Yes
Auto Provision (Auto Config Setting)
Yes
Yes
No
Auto Update (Auto Upgrade Firmware)
Yes
Yes
No
Firmware (Firmware Upgrade)
Yes
Yes
No
Advanced (Advance Setting)
Yes
No
No
Password (Login User/Password)
Yes
Yes
No
Tones (Frequency Setting)
Yes
No
No
Default (Reset To Default)
Yes
Yes
No
Language (Language Setting)
Yes
Yes
Yes
TR069(Parameters Management)
Yes
Yes
No
Save & Reboot
Yes
Yes
No
Logout
Yes
Yes
Yes
Engineer
Yes
No
No
Update
Yes
No
No

2. Web Page

2.1. Web Login Level Table

      
    
NAT
DMZ & Mac Clone (DMZ and MAC
iP380 User Manual
Yes Yes Yes
SIP
   
Management
       

2.2. Login iP380 Web Page

iP380 Web Login IP address from LAN port default value is, http://192.168.123.1:9999
Login Accout:
Administrator account: admin, password: admin System account: system, password: system Normal account: user, password: user

2.2.1. Functions

Provide login iP380 system management page.
Welltech Technology Co., Ltd.
iP380 User Manual
21 / 104 2012/11/01
User Name
Enter user name, can be numeral or letters.
Password
Enter password, can be numeral or letters.
Login [Button]
Login iP380 system web page.
Clear [Button]
Clear all information.
Item
Explanation
Phone
Shows device type.
Status
Provide status of the System.
Setting)].
Network
Provide [WAN, DDNS, VLAN, VPN(PPTP/L2TP), SNTP, IPv6] functions.
NAT
Provide [LAN, DMZ & Mac Clone, Virtual Server] functions.
functions.

2.2.2. Instruction

2.3. VoIP Setup Manu

2.3.1. Functions

Provide functions menu [Status (System information), Phone (Telephony environment), Network (N et wo rk environment), NAT (Network Address Translation), SIP (Register environment), Management (Advance Setting), Save & Reboot (Configuration save and reboot device), Logout (Logout web page)].

2.3.2. Instruction

Phone Phone (Tel ephony environment ) Provide function menu[Phone Book,
BLF(Account Mon itor), Dial Plan – Basic, Dial Plan – Advanced, Call Service (Phone function), General ( Normal Setting), Vo lu m e ( Volume
SIP Provide [Service, Code, Advanced, STUN (STUN & Force Setting)]
Welltech Technology Co., Ltd.
iP380 User Manual
22 / 104 2012/11/01
Item
Explanation
ew Firmware ,
Advanced, Password, Tones, Default, Language, TR069] functions.
Save & Reboot
Provide [Save, Reboot] functions.
Logout
Logout the system.
Item
Explanation
WAN Information
Shows the status of WAN Port.
Link Status
Shows the network connected Speed.
Active
Shows the network connected type.
IP Address
Shows IP address of the device.
Subnet Mask
Shows the subnet mask.
Default Gateway
Shows the default gateway.
Primary DNS
Shows the primary DNS server.
Secondsond DNS
Shows the secondsondary DNS server.
MAC Address
Shows the MAC ID.
System Information
Shows the status of System. Firmware Version
Shows the firmware version.
NV:Nuvoton
Current Time
Shows the current time.
Update Date
Shows the date of updating system.
System Up Time
Shows the system running time.
Netwrk Link Up Time
Shows the network running time. Information
Link Status
Shows the network connected Speed.
Management Provide [Status Log, Auto Config, Auto Update, N

2.4. Status (System In formation)

2.4.1. Functions

Show status of Network, Firmware Version and SIP registration.

2.4.2. Instruction

Figure 1: LAN Port Device Active: Bridge
(Figure 1)
DSP Version Shows the DSPversion.
AC: AC97 WM: Winbound LE: Legeeity
IPv6 Connection
Welltech Technology Co., Ltd.
Shows the IPv6 netwrok status of System.
23 / 104 2012/11/01
Item
Explanation
Global Address
Shows IP address of the device.
Gateway
Shows the default gateway.
Local Address
Shows iP380 locol IP address of the device.
Information
Realm 1 Status
Shows the line 1 register state.
Display Name
Shows the line 1 register number.
Realm 2 Status
Shows the line 2 register state.
Display Name
Shows the line 2 register number.
Display Name
Shows the line 3 register number.
Item
Explanation
WAN Information
Shows the statuses of WAN Port.
Link Status
Shows the network connected Speed.
Active
Shows the network connected type.
IP Address
Shows IP address of the device.
Subnet Mask
Shows the subnet mask.
Default Gateway
Shows the default gateway.
Primary DNS
Shows the primary DNS server.
MAC Address
Shows the MAC ID.
VPN Information
Shows the status of VPN (PPTP/L2TP)
Active
Shows the VPN connected type.
IP Address
Shows the VPN IP address.
System Information
Shows the status of System. Firmware Version
Shows the firmware version.
AC: AC97
Active Shows the network connected type.
iP380 User Manual
Register
Realm 3 Status Shows the line 3 register state.
Figure 2: LAN Port Device Active: Bridge + VP N
Shows the status of SIP register.
Secondsond DNS Shows the secondsondary DNS server.
DSP Version Shows the DSP version.
Welltech Technology Co., Ltd.
(Figure 2)
iP380 User Manual
24 / 104 2012/11/01
WM: Winbound NV:Nuvoton
Current Time
Shows the current time.
Update Date
Shows the date of updating system.
System Up Time
Shows the system running time.
Network Link Up Time
Shows the network running time. Information
Link Status
Shows the network connected Speed.
Active
Shows the network connected type.
Global Address
Shows IP address of the device.
Gateway
Shows the default gateway.
Local Address
Shows iP380 locol IP address of the device.
Information
Realm 1 Status
Shows the line 1 register state.
Number
Shows the line 1 register number.
Realm 2 Status
Shows the line 2 register state.
Number
Shows the line 2 register number.
Realm 3 Status
Shows the line 3 register state.
Number
Shows the line 3 register number.
Item
Explanation
WAN Information
Shows the statuses of WAN Port.
Link Status
Shows the network connected Speed.
Active
Shows the network connected type.
IP Address
Shows IP address of the device.
Subnet Mask
Shows the subnet mask.
Default Gateway
Shows the default gateway.
Primary DNS
Shows the primary DNS server.
LE: Legeeity
IPv6 Connection
Register
Figure 3: LAN Port Device Active: Router
Shows the IPv6 network status of System.
Shows the status of SIP register.
Welltech Technology Co., Ltd.
(Figure 3)
25 / 104 2012/11/01
Item
Explanation
MAC Address
Shows the MAC ID.
LAN Information
Shows the status of LAN Port.
IP Address
Shows the LAN IP address.
MAC Address
Shows the LAN MAC ID.
System Information
Shows the status of System. Firmware Version
Shows the firmware version.
NV:Nuvoton
Update Date
Shows the date of updating system.
System Up Time
Shows the system running time.
Time
Information
Link Status
Shows the network connected Speed.
Active
Shows the network connected type.
Global Address
Shows IP address of the device.
Gateway
Shows the default gateway.
Local Address
Shows iP380 locol IP address of the device.
Information
Realm 1 Status
Shows the line 1 register state.
Number
Shows the line 1 register number.
Realm 2 Status
Shows the line 2 register state.
Number
Shows the line 2 register number.
Realm 3 Status
Shows the line 3 register state.
Number
Shows the line 3 register number.
Secondsond DNS Shows the secondsondary DNS server.
DSP Version Shows the DSPversion.
AC: AC97 WM: Winbound LE: Legeeity
Current Time Shows the current time.
iP380 User Manual
Netwrk Link Up
IPv6 Connection
Register
Shows the network running time.
Shows the IPv6 netwrok status of System.
Shows the statuses of SIP register.
Welltech Technology Co., Ltd.
26 / 104 2012/11/01
Item
Explanation
WAN Information
Shows the statuses of WAN Port.
Link Status
Shows the network connected Speed.
Active
Shows the network connected type.
IP Address
Shows IP address of the device.
Subnet Mask
Shows the subnet mask.
Default Gateway
Shows the default gateway.
Primary DNS
Shows the primary DNS server.
MAC Address
Shows the MAC ID.
LAN Information
Shows the statuses of LAN Port.
IP Address
Shows the LAN IP address.
MAC Address
Shows the LAN MAC ID.
VPN Information
Shows the statuses of VPN (PPTP/L2TP)
Active
Shows the VPN connected type.
IP Address
Shows the VPN IP address.
System Information
Shows the statuses of System. Firmware Version
Shows the firmware version.
NV:Nuvoton
Current Time
Shows the current time.
Update Date
Shows the date of updating system.
System Up Time
Shows the system running time.
Time
IPv6 Connection
Shows the IPv6 netwrok status of System.
Figure 4: LAN Port Device Active: Router + VP N
iP380 User Manual
(Figure 4)
Secondsond DNS Shows the secondsondary DNS server.
DSP Version Shows the DSP version.
AC: AC97 WM: Winbound LE: Legeeity
Netwrk Link Up
Welltech Technology Co., Ltd.
Shows the network running time.
27 / 104 2012/11/01
Item
Explanation
Link Status
Shows the network connected Speed.
Active
Shows the network connected type.
Global Address
Shows IP address of the device.
Gateway
Shows the default gateway.
Local Address
Shows iP380 locol IP address of the device.
Information
Realm 1 Status
Shows the line 1 register state.
Number
Shows the line 1 register number.
Number
Shows the line 2 register number.
Realm 3 Status
Shows the line 3 register state.
Number
Shows the line 3 register number.
Information
iP380 User Manual
Register
Realm 2 Status Shows the line 2 register state.
Shows the statuses of SIP register.
Welltech Technology Co., Ltd.
iP380 User Manual
28 / 104 2012/11/01
Item
Explanation
Page
Default: Page 1. Select the page, from Page1~Page7.
Index
Shows the serial number. 140 entries in total, from Phone 0~139. One page has 20 entries.
Name
Set up the user’s name. These columns provide the function of speed dial by only enter numbers; maximum length is 31 bytes.
Number/URL
Set up the user’s number. These columns can enter numbers and
www.dyndns.info
Action
Provide [Delete] button to erase the datas.
Submit [Button]
Save the Settings.
Delete All
Reset all data.
[Button]

2.1. Phone (Telephony environment)

Provide functions of [Phone Book, Dial Plan – Basic, Dial Plan – Advanced, Call Service,
Genereal, Volume].

2.1.1. Phone Book

2.1.1.1. Functions
Phone Book can provide 140 entries; Export/Import feature, the file format is csv.
When user A dials a [Name], Phone Book will check it on Phone Book. If system finds it, it will dial the [Number] of [Name]. If th e [Na me] is not on Phone Book, system will dial the number you have dialed.
2.1.1.2. Instruction
strings; maximum length is 63 bytes. Ex: 0212345678, 0800024365,
Export csv [Button] Import csv
Welltech Technology Co., Ltd.
Export [Phone Book] data, the file format is .csv』. Import [Phone Book] data, the file format is .csv』.
iP380 User Manual
29 / 104 2012/11/01
2.1.1.3. Operate Instruction
Example 1: Setup [Phone Book] data
Step 1: On the [Phone Book Setting] page, Setup [Index: 1, Name: 301, Number:
301@192.168.1.2
Number: 8123478944566] (See Figure 1).
Instruction 1: Dial [301], system find the [301] on Index 1, then system dial Name’s
Number of Index 1. System will dial [192.168.1.2]
Instruction 2: Dial [206], system find the [206] on Index 2, then system dial Name’s
Number of Index 2. System will dial [17476433364].
Instruction 3: Because Index 3’s Name is a string, so the speed dial function can not
be used, you can just check the Index 3’ Name and Number.
Example 2: Export / Import [Phone Book] data
Export Feature
Step 1: In [Phone Book Setting] web page, the page have two numbers data. (See Figure 2).
; Index: 2, Name: 206, Number: 1747643364; Index: 3, Name: test,
(Figure 1)
(Figure 2)
Step 2: To perform the export function, please press [ Exp ort csv] button (See Figure 3).
(Figure 3)
Step 3: Monitor show [File Downlo ad] page, default file name is phbook.csv, select [Save] button,
iP380 parameter will save to .csvfile format (See Figure 4).
(Figure 4)
Step 4: Open the file, then check [Phone Book] number data (See Figure 5).
Welltech Technology Co., Ltd.
30 / 104 2012/11/01
(Figure 5)
Import Featuer
Step 1: Set up .csvformat for [Phone Book] data (See Figure 6).
iP380 User Manual
(Figure 6)
Step 2: In [Phone Book Setting] web page, choose the phone book file data to load [example:
F:\Test\phbook.csv], press [Import csv)] button (See Figure 7).
(Figure 7)
Step 3: Load data finish, [Index: 1 and 2] will show phone book data (See Figure 8).
(Figure 8)
Example 3: iP380 LCD Monitor Function
Step 1: In [Phone Book Setting] web page, Setup [Index: 1, Name: Cat 1, Number/URL: 102,
Index: 2, Name: Me To, Number/URL: 103] (See Figure 9).
(Figure 9)
Step 2: In [Servic e Domain Setting] web page, Setup [Realm Active: Enable, Display Name: 102,
Phoner Number: 102, Authentication ID: 102, Authentication Password: test, Domain
Welltech Technology Co., Ltd.
Loading...
+ 74 hidden pages