Welltech IP-380 User Manual v.1.0

iP380 User Manual

iP380

IP Phone

User Manual

Version: V1.0

(For hardware version 1.0)

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			iP380 User Manual
			Directory
1.	Brief Introduction .....................................................................................................................................			5
	1.1.	Product Introduction ............................................................................................		5
	1.2.	Hardware Function Introduction......................................................................		5
	1.3.	Software Function Introduction .......................................................................		5
	1.4.	Rear Interface Description.................................................................................		6
	1.5.	Hardware Installation ..........................................................................................		6
		1.5.1.	Network Environment Setting ........................................................	10
		1.5.2.	Connection .............................................................................................	10
	1.6.	Basic Operations..................................................................................................		10
		1.6.1.	Phone function......................................................................................	10
		1.6.2.	Dial function Introduction ................................................................	18
2.	Web Page ................................................................................................................................................			20
	2.1.	Web Login Level Table .......................................................................................		20
	2.2.	Login iP380 Web Page .......................................................................................		20
		2.2.1.	Functions ................................................................................................	20
		2.2.2.	Instruction..............................................................................................	21
	2.3.	VoIP Setup Manu .................................................................................................		21
		2.3.1.	Functions ................................................................................................	21
		2.3.2.	Instruction..............................................................................................	21
	2.4.	Status (System Information)..........................................................................		22
		2.4.1.	Functions ................................................................................................	22
		2.4.2.	Instruction..............................................................................................	22
	2.1.	Phone (Telephony environment) ...................................................................		28
		2.1.1.	Phone Book............................................................................................	28
		2.1.2.	BLF (Account Monitor Function) ....................................................	31
		2.1.3.	Dial Plan - Basic...................................................................................	33
		2.1.4.	Dial Plan – Advanced .........................................................................	36
		2.1.5.	Call Service (Phone Feature) ..........................................................	38
		2.1.6.	General (Normal Setting).................................................................	41
		2.1.7.	Volume.....................................................................................................	41
	2.2.	Network...................................................................................................................		43
		2.2.1.	WAN..........................................................................................................	43
		2.2.2.	DDNS (Dynamic DNS Settings) .....................................................	45
		2.2.3.	VLAN (VLAN Environment Settings) ............................................	46
		2.2.4.	VPN (PPTP/L2TP Link Type).............................................................	47
		2.2.5.	NTP (Time Environment)..................................................................	49
		2.2.6.	IPv6 (IPv6 Network Setting)...........................................................	51
	2.3.	NAT (NAT Environment)....................................................................................		61
		2.3.1.	LAN (LAN Network Setting).............................................................	61
		2.3.2.	DMZ & MAC Clone (DMZ & MAC Setting)...................................	62
		2.3.3.	Virtual Server........................................................................................	63
	2.4.	SIP Setting (Register Environment).............................................................		65
		2.4.1.	Service (SIP Register Setting) .......................................................	65
		2.4.2.	Codec (Voice Format) ........................................................................	67
		2.4.3.	Advanced (Other Setting)................................................................	69
		2.4.4.	STUN (STUN & Force Setting)........................................................	75
	2.5.	Management (Advanced Settings) ...............................................................		77
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	2.5.1.	Status Log (System Status)............................................................	77
	2.5.2.	Auto Provision (Configuration Automatically) ..........................	79
	2.5.3.	Auto Update (Firmware Auto Upgrade)......................................	86
	2.5.4.	Firmware (Firmware Upgrade).......................................................	89
	2.5.5.	Advanced (Advanced Settings)......................................................	91
	2.5.6.	Password (Change Login Account) ...............................................	94
	2.5.7.	Tones (Audio Frequency Set up) ...................................................	96
	2.5.8.	Default (Reset to Default)..............................................................	100
	2.5.9.	Language ..............................................................................................	101
	2.5.10.	TR069 (Management Of Network Parameters) .....................	102
2.6.	Save & Reboot....................................................................................................		104
	2.6.1.	Functions ..............................................................................................	104
	2.6.2.	Instruction............................................................................................	104
2.7.	Logout (Logout System).................................................................................		104
	2.7.1.	Functions ..............................................................................................	104
	2.7.2.	Instruction............................................................................................	104

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1. Brief Introduction

1.1. Product Introduction

This user manual is applicable for iP380 VoIP phone device. The chapter will be targeted device detailed function and web page configuration introduction.

1.2. Hardware Function Introduction

iP380 provided interface: HeadSet up/mic 3.5mm connection port, RJ-45 Ethernet port, RJ-9 handset port, LED indication and AC/DC power adaptor connecting seat.

Provided two RJ-45 Ethernet interface, they support 10/100MB Ethernet speed. You can use WAN port to connect ADSL or router; LAN port connects your computer.

1.3. Software Function Introduction

	Network Protocol		Tone
	• SIP v1 (RFC2543), v2(RFC3261)		•	Ring Tone
	•	IP/TCP/UDP/RTP/RTCP	•	Ring Back Tone
	•	IP/ICMP/ARP/RARP/SNTP	•	Dial Tone
	• TFTP Client/DHCP Client/ PPPoE Client		•	Busy Tone
	•	Telnet/HTTP Server	•	User Programming Tone
	•	DNS Client
	•	IPv6 and IPv4
	Codec		Voice Quality
	• G.711: 64k bit/s (PCM)		• VAD: Voice activity detection
	• G.723.1: 6.3k / 5.3k bit/s		• CNG: Comfortable noise generator
	•	G.726: 16k / 24k / 32k / 40k bit/s	•	LEC: Line echo canceller
		(ADPCM)	•	Packet Loss Compensation
	• G.729A: 8k bit/s (CS-ACELP)		•	Adaptive Jitter Buffer
	• G.729B: adds VAD & CNG to G.729
	Call		Phone Function
	•	Call Hold	•	Volume Adjustment
	•	Call Waiting	• Speed dial, Phone book
	•	Call Forward	•	Flash
	•	Caller ID	•	Full-Duplex Speaker Phone
	•	3-way conference	• BLF icon on LCD display
	DTMF Function		Secondsurity
	•	In-Band DTMF	• HTTP 1.1 basic/digest authentication for
	•	Out-of Band DTMF		Web Setup
	•	SIP Info	•	MD5 for SIP authentication (RFC2069/
				RFC 2617)
	SIP Server		Configuration
	• Registrar Server (three SIP account)		•	Web Browser
			•	Console/Telnet
			•	Keypad
	IP Assignment		Firmware Upgrade
	•	Static IP	•	TFTP
	•	DHCP	•	Console
	•	PPPoE	•	HTTP
			•	FTP
	QoS		NAT Traversal
	•	ToS field	•	STUN
	•	VLAN
	VPN		Built-in Software control Relay
	•	PPTP	• Remote control Relay Open/Close via DTMF.
	•	L2TP	•	Activate Siren and Strobe Light when
				incoming call arrives.
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1.4. Rear Interface Description

	Interface	Explanation
	DC 9~12V	Connect AC/DC power adaptor.
	(Internal-Positive;
	External-Negative)
	LAN	Connect personal computer.
	WAN(POE)	Connect ADSL or Cable Modem device. (If model have PoE feature, use
		this port to connect PoE switch).
		Connect iP380 handset.
		Connect 3.5mm connector specifications Microphone.
		Connect 3.5mm connector specifications headset Ear Phone.

1.5. Hardware Installation

After set up the iP380 device, please follow these steps to connect iP380 accordingly.

1.One of the power cord connected to the iP380 AC/DC power adaptor connecting seat, the AC outlet connected to the wall electric outlet.

2.Use LAN port through RJ-45 Ethernet line to connect personal computer.

3.Use RJ-45 Ethernet line to connect iP380 WAN port and ADSL/Cable modem Router or other switch.

4.The RJ-9 handset line connect iP380 and handset.

5.3.5mm headset connector connected to the green seat, and 3.5mm MIC connector connected to the red seat.

6.Once the phone power on, the LCD monitor will show the booting word. Wait a few minutes, the iP380 boot completely then you can use LCD or web page to configure your account and phone number.

7.Install LAN port two free pairs wire for external NC/NO control.

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7. The foot plate setup, Please refer to the following steps:

Step 1: Pull up the handle first, this action would release the foot plate latch. Then, you can fold or unfold foot plate according to your desire view angle as the following illustration.

Step 2: To release handle to lock foot plate in a fix position.

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iP380 has built-in software control relay which can be configured to Normal Open (NO) or Normal Close(NC) to control external device via Remote DTMF digit. Its contact specification withstands 1 Ampere at 250 Volts external power source. There are two major applications as follows.

Application 1: Remote control Relay Open/Close via DTMF (such as open door for Visitor, RESET network server at NOC center, Home Automation control).

Application 2: Activate Siren and Strobe Light when incoming Ring arrives.

1.Built-in Relay contact was derived from two free pairs of LAN port RJ-45 cable. It does not affect LAN RJ-45 Ethernet operation.

2.Line 1 Line 2 Line 3 Line 6 or RJ-45 LAN port are Ethernet signal lines as above illustration.

These two pairs lines were used as Ethernet operation.

3.Line 4 Line 5 are relay’s one contact (two pins ties together). Line7 Line8 are relay’s another contact (two pins ties together). These contacts open or close was referred to iP380’s Web

page Setting. They have Normal Open(Non active state) or Normal Close(Non active state) status.

4. Please use the two contacts to connect external devices according to your desire applications.

Note:

To configure its feature, Refer to Page 92 at Management > Advanced table item Relay Control and Relay Mode Explanation.

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Wall mounting Installation Guide

Step 1: Fold the foot plate completely by pulling handle. Install attached screw to fix foot plate at iP380 body as the following illustration. This screw includes in package.

Step 2: Drill two holes with 84mm distance and install two screws. Then mount iP380 to the screw at foot plate mounting holes.

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1.5.1. Network Environment Setting

Netwrok Mode: Default NAT Mode WAN Port: DHCP Client Mode

LAN Port: DHCP Server Enable, IP Address: 192.168.123.1, Mask: 255.255.255.0

1.5.2. Connection

Please connect the personal computer to iP380 LAN port, then set up computer Ethernet to configure DHCP mode. The computer will get DHCP IP address. (ex. 192.168.123.150). Use Web browser at your computer at http://192.168.123.1:9999 to enter webpage setup mode of iP380.

1.6. Basic Operations 1.6.1. Phone function

1.6.1.1. Key function

	Key		Explanation	Remark
	1	“1” “-“ “٫” “!” “?” “"” “@”
	2	“2” “a” “b” “c” “A” “B” “C”
	3	“3” “d” “e” ”f” “D” “E” “F”
	4	“4” “g” “h” “I” “G” “H” “I”
	5	“5” “j” “k” “l” “J” “K” “L”
	6	“6” “m” “n” “o” “M” “N” “O”
	7	“7” “p” “q” “r” “s” “P” “Q” “R” ‘S”
	8	“8” “t” “u” “v” “T” “U” “V”
	9	“9” “w” “x” “y” “z” “W” “X” “Y” “Z”
	0	“0” “space”
	*	“*” “•” “:” “ ”
				A/a/1 change English
	#	“#”		Letter upper/lower
				Case and number.
		a. During the talk (use handset or handfree),		Headset
		press this key then LED will brighten.
		Then the phone call voice change to
		headset.
		b. Incoming call, press this key then LED will
		brighten. Picked up the call use headset.
		c. Press this key again then the LED will
		darken and drop the phone call.
		a. Press this key then the LED will brighten		DND (Do Not
		(At the same time, the Message Lights for		Disturb)
		message inicator steady ON). Any
		incoming call is denied, but call can be
		dialed out.
		b. Press this key again, the LED will darken
		and cancel DND state. (At the same time,
		the message lights for message indicator
		disabled. If iP380 have other function to
		use message lights, the lights remains
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	Key		Explanation	Remark
		ON.)
		This function shall cooperate with the		VMS (Vocie Mail
		SIP Server or IP-PBX. Before use the VMS		Service)
		function, need to Setup IP phone’s VMS dial
		code. Press this button can enter SIP server
		VMS and hear voice message.
		a. If SIP Server or IP-PBX has a VMS
		message left for this phone. The VMS LED
		will brighten(At the same time, the
		message lights for message inicator
		steady ON).
		b. Press this key, LCD moniter shows how
		many messages and the message’s date
		and time. User can use navigation
		keys(the arrow keys) to select which
		message to listen. Once all messages
		have been listened, the VMS LED will
		darken. (At the same time, the message
		lights for message indicator disabled. But
		if iP380 have other function to use
		message lights, the light remains ON.)
		c. Use navigation key to hear message,
		Enable auto handfree started function, the
		message will play from speaker. In the
		play time, User can choose “handset” or
		“headset” to listen.
		d. Or Off-Hook first, then choose talk mode
		and press VMS key to hear voice
		message.
		a. iP380 has a missed call, this key LED will		Missed Call
		brighten (At the same time, the warning
		lights for message inicator steady ON).
		b. Press this key, LCD will show how many
		calls were missed and the missed call’s
		time and date. Use navigation key to read
		or redial the missed call.
		c. When all missed call message have been
		read, the missed call’s LED will darken.
		(At the same time, the warning lights for
		message indicator disabled. But if iP380
		have other function to use warning lights,
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	Key				Explanation	Remark
				the light remains ON.)
				a. Regardless of using any talk		Mute(Close the
				mode(Headset, Handset or Handfree),		Microphone during
				press this key and LED will brighten. At		the phone call.)
				the same time, MIC is disabeled.
				b. Press this key again and LED will darken.
				At the same time, MIC is enabled.
		,	,	L1, L2, L3 can be registered at different SIP		Support three lines
				Server or IP-PBX.		for SIP account
				For IP-PBX application:		registration.
				a. In the L1 talk time(L1 LED brighten), the
				L2 has incoming call. Press L2 key to
				answer call. L1 will be retained
				automatically, then L2 can be talking. And
				User can use call transfer feature to
				transfer L2 call to other extension. If the
				transfer is completely, press L1 key again
				to restore L1 call to talk.
				b. In the L1 talk time(L1 LED brighten),
				press ”Hold” key to retain this phone
				call(L1 LED flicker). User can press L2 key
				to make other phone call.
	,	,		a. According to LCD screen’s state, use “up		Navigation
				down left right” navigation key to move.		keys(the arrow
	,		,			keys)
	,			b. Press “OK” key to select menu and save
				Setting.
				c. Press “C” key to give up this options and
				don’t saving. Or return to upper layer of
				the option.
				d. Press	key to enter Menu mode of LCD
				control display
	Conf			a. In talk time, press “Hold” key can retain		Three party
				the phone call immediately. At the same		conference meeting
				time will hear Dial Tone, User can call to
				other extension to join 3-party meeting.
				The third party answers the phone call
				and press “CONF” key to join 3-way
				conference call immediately.
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	Key		Explanation	Remark
		b. Once caller(iP380) disconnect, the 3rd
		party call was disconnect either.
		c. In addition to the caller, any one
		disconnect and quit 3-party conference
		call, the caller(iP380) with online people
		can remain talking.
	Pick	a. User hear the nearby phone incoming		Pickup call group
		ringing and press “Pick” key to answer this
		call from nearby phone.
		b. Or Off-Hook first, choose talk mode then
		press “Pick” key to pick up nearby
		incoming phone call.
	Trans	a. In a talking line, press “Trans” key and		Transfer
		dial the transferee number to transfer this
		call.
		b. If the transferee number does not answer
		this call, user can press “Trans” key again
		to retrieve this call.
	Redial	a. Press this key to dial the last dialed		Redial the last dial
		number automatically.		phone number
		b. In LCD screen, User can use navigation
		keys to choose a phone number in the
		dialed list and press “Redial” key to dial
		out automatically.
	Hold	In the talk time, press this key to make the		Retention
		call on hold. Then press this key again will
		unhold or press L1~L3 key(LED flashing)
		unhold this call.
		a. Press this key can enable “Handfree”		Handfree
		function (In the “Headset” or “Handset”
		mode can use this key to “Handfree”
		mode).
		b. If there is a call in the “Handfree” mode,
		press	key will change to “Headset”
		mode immediately.
		c. If there is a call in the “Handfree” mode,
		User can pick up the handset, iP380 will
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	Key				Explanation					Remark
				switch call to handset immediately.
			a. Press upper position to increase the						Volume adjustment
				volume, or press below to reduce the
				receiving volume.
			b. During talk time, the key can adjust the
				volume.
			c. With the LCD options, press this key to
				adjust “Ring Tone” volume.
	1.6.1.2. iP380 LCD Menu Item
	First Layer			Secondsond		Third Layer	Fourth Layer			Explanation
				Layer
	1. Phone Book			1. Search						Search phone
										book list
				2. Add entry						Add new phone
										number
				3. Speed Dial						Add new speed
										dial data
				4. Erase all						Delete all phone
										book data
	2. Call history			1. Incoming						Show all missed
				Calls						call
				2. Dialed						Show all dialed
				numbers						call number
				3. Erase		1. All				Delete all call
				record						records
						2. Incoming				Delete all
										incoming call
										records
						3. Dialed				Delete all dialed
										call number
	3. Phone			1.Call forward		All forward	Activation			Start/Stop
	Setting						(Enable/Disable)			unconditional
										forward feature
							Number			Set up forward
										number
						Busy forward	Activation			Start/Stop busy
							(Enable/Disable)			forward feature
							Number			Set up forward
										number
						No answer fwd	Activation			Start/Stop no
							(Enable/Disable)			answer feature
							Number			Set up forward
										number
						Ring Timeout				Set up no answer
										timeout
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	First Layer	Secondsond		Third Layer	Fourth Layer	Explanation
		Layer
		2.Do not		1.Always	1.Enable	Start/Stop DND
		Disturb			2.Disable	incoming call
						feature
				2.By Period	1.Enable	Start/Stop at the
					2.Disable	time enable DND
						feature
				3.Period Time		Set up DND
						enable time
		3.Alarm		1.Activation	1. Enable	Start/Stop alarm
		Setting			2. Disable	feature
				2.Alarm time		Set up alarm
						time
		4.Date/Time		1.Date & Time		Set up device
		Setting				time manually
				2.SNTP	1.SNTP	Start/Stop
				Setting		device regulate
						time automatic
					2.Primary SNTP	Set up first time
						server location
					3.Secondsondary	Set up
					SNTP	secondsond time
						server location
					4.Time zone	Set up time zone
					5.Adjustment	Set up how often
					Time	to check time
		5.Volume &		1.Handset		Set up Handset
		Gain,		volume		receiving volume
				2.Speaker		Set up Speaker
				volume		volume
				3.Handset		Set up		Handset
				gain		microphone gain
				4.Speaker		Set up speaker
				gain		Phone mode
						microphone gain
		6.Ringer		1. Ringer		Set	up	“Ring
				Volume		Tone” volume
				2. Ring Type		Set	up	“Ring
						Tone”	type
		7.Auto dial				Set up auto dial
						time
	4. Network	1.WAN set up		1.IP Type	1.Fixed IP client	Set up fixed IP
						address
						manually
					2.DHCP client	Set up IP
						address
						automatically
					3.PPPoE client	Use PPPoE
						feature
				2.Fixed IP	1.IP Address	Set up IP
				Setting		address
					2.Subnet mask	Set up network
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	First Layer	Secondsond		Third Layer	Fourth Layer	Explanation
		Layer
						mask
					3.Default	Set up network
					Gateway	gateway
				3.PPPoE	1.User name	Set up PPPoE
				Setting		user name
					2.Password	Set up PPPoE
						password
		2.LAN set up		1.Bridge		Set up bridge
						mode
				2.NAT		Set up NAT mode
		3.DNS		1.Primary DNS		Set up the first
						DNS server
						location
				2.Secondary		Set up secondary
				DNS		DNS server
						location
		4.VLAN		1.Activation	1. Enable	Start/Stop VLAN
					2. Disable	feature
				2. VID		Setup VLAN ID
		5.Status				Show network
						state
		6.NETWORK		1.Auto		Set up network
		Speed				speed
						automatically
				2.100M Full		Set up network
						speed 100M
						Full-duplex
						automatically
				3.100M Half,		Set up network
						speed 100M
						Half-duplex
						automatically
				4.10M Full		Set up network
						speed 10M
						Full-duplex
						automatically
				5.10M Half		Set up network
						speed 10M
						Half-duplex
						automatically
	5. SIP Setting	1.Service		1.First realm	Activation	First SIP account
	*Admin Use	domain			(Enable/Disable)	activation
					Display name	Set up account
						display name
					Phone number	Set up SIP
						account phone
						number
					Auth. name	Set up SIP
						account register
						name
					Auth. password	Set up SIP
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	First Layer	Secondsond		Third Layer	Fourth Layer	Explanation
		Layer
						account register
						password
					Proxy server	Set up Proxy
						server address
					Domain server	Set up Domain
						server address
				2.Second	Activation	Second SIP
				realm	(Enable/Disable)	account
						activation
					Display name	Set up account
						display name
					Phone number	Set up SIP
						account phone
						number
					Auth. name	Set up SIP
						account register
						name
					Auth. password	Set up SIP
						account register
						password
					Proxy server	Set up Proxy
						server address
					Domain server	Set up Domain
						server address
				3.Third realm	Activation	Third SIP
					(Enable/Disable)	account
						activation
					Display name	Set up account
						display name
					Phone number	Set up SIP
						account phone
						number
					Auth. name	Set up SIP
						account register
						name
					Auth. password	Set up SIP
						account register
						password
					Proxy server	Set up Proxy
						server address
					Domain server	Set up Domain
						server address
		2.Status		First realm		First register
						account state
				Second realm		Second register
						account state
				Third realm		Third register
						account state
	6.	1.Auto config		1.Disable		Disable provision
	Administrator	*Admin Use				update
						automatically
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iP380 User Manual

First Layer	Secondsond	Third Layer	Fourth Layer	Explanation
	Layer
		2.TFTP		Use TFTP mode
		3.FTP		Use FTP mode
		4.HTTP		Use HTTP mode
	2.Upgrade	1.Upgrade	1. Yes	Execute/Cancel
	system	Now	2. No	upgrade
				automatic
		2.Upgrade via	1.Disable	Stop upgrade
		*Admin Use		automatically
				feature
			2.TFTP	Use TFTP mode
			3.FTP	Use FTP mode
			4.HTTP	Use HTTP mode
		3.Status	No new s/w	Show state and
			Next=xx-xx	next upgrade
			xx:xx	time
		4.Reset Time	1. Yes	Reset/Stop
			2. No	upgrade time
				automatically
	3.Default	1.Load default		Start reset to
	Setting			default
				configuration
		2.Abort		Stop reset to
				default
				configuration
	4.System			Set up system
	Authent			permissions
	5.Version			Device version
				information
	6.LCD	1.English		LCD English
	Language			interface
		2.Portugal		LCD Portugal
				interface
	7.Restart			Restart device
	8.Auto Reboot	1. Enable		Enable auto
				reboot feature
		2. Disable		Disable auto
				reboot feature

1.6.2. Dial function Introduction

1.6.2.1. iP380 Dial Feature

There are three ways to dial number

1.Select L1~L3 line, After dial number direct, press “#” key to dial out immediately.

2.Select L1~L3 line. Enter phone number and wait for 5 seconds to dial out automatically. (Default)

3.In ON-Hook state, Dial number and use C key to modify wrong number. After checking correct number, press # key to dial out.

Example:

Dial other extension number at the same proxy server, for instance, 1008. Just pick up the phone and dial number 1008, than press “#” key or wait 5 seconds to dial out.

Dial a PSTN number, ex. 0800024365, maybe need to add prefix code before the phone

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number.

Remark:

In the iP380 web management system “Phone” -> “Auto Dial” web page, check [Auto Dial] page parameter [Key As Send], the Settings is Enable or not.

1.6.2.2. Point-to-Point(P2P) Dial Feature

Two iP380 IP-Phone devices can call directly without SIP proxy server registration mode. Environmental requirements:

Both iP380 IP-Phone device need to use physical static network IP address ; or at the same private LAN network environment, or in a same VPN network.

Example:

If the called iP380 IP address is 192.168.0.160, dial number as follows:

Pick up the phone, dial “192*168*0*160”, then press “#” or wait 5 seconds to finish the P2P call.

If the called iP380 IP address is 192.168.1.20 and port is 5062, dial number as follows: Pick up the phone, dial “192*168*1*20**5062”, then press “#” or wait 5 seconds to finish the P2P call.

1.6.2.3. Hold Call

In the talking state, press [Hold] key, the phone call will retain immediately. Then, user can select other line to make a new call.

1.6.2.4. Call Waiting

In the talking state, If user hear a call waiting tones and iP380 LCD show a new incoming call number at the same time. User can press [Hold] key to retain original call and answer waiting call. During the talking state, User can press [Hold] key again, the original call will be connected.

1.6.2.5. Blind Transfer

If user A and B are in a phone call, A will transfer this phone to user C :

1.A press [Trans] on iP380 device, then A can hear dial tone.

2.A enter user C phone number and press “#” Key (Or wait for 5 seconds).

3.A can hand up the phone.

1.6.2.6.Attendant Transfer (Answer then Transfer)

If user A and B are in a phone call, A will transfer this phone call and talk to user C :

1.A press [Hold] key, then hear dial tone.

2.A dial C phone number and press “#” key (Or wait for 5 seconds).

3.The user C answer the call and after talk was finished. Then A press [Transfer] key to complete the transfer feature.

4.If the user C doesn’t answer, A can press [Hold] key to return the phone call, then talk

B .

1.6.2.7. Conference Call (3-way calling)

If user A and B are in a phone call, A want C to join this meeting:

1.A press [Hold] key, and hear dial tone.

2.A dial C phone number and press “#” key (Or wait for 5 seconds).

3.The user C answer the call and talk. Then A press [Conf] key to complete the 3-party conference feature. Now A B C can talk in a 3-party conference room.

4.If the user C does not answer, A can press [Hold] key to return the phone call, then talk to B .

5.During the conference call, If A hand up the phone call, the conference feature will be canceled, the B C disconnected immediately.

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2. Web Page

2.1. Web Login Level Table

	Web Page Menu	Administrator	System	Normal
Status		Yes	Yes	Yes
Phone
	Phone Book	Yes	Yes	Yes
	BLF(extension or FXO Line Monitor)	Yes	Yes	No
	Dial Plan – Basic	Yes	Yes	No
	Dial Plan – Advanced	Yes	Yes	No
	Call Service (Phone Feature)	Yes	Yes	Yes
	General (Normal Setting)	Yes	Yes	Yes
	Volume (Volume Setting)	Yes	Yes	Yes
Network
	WAN (Public Ethernet)	Yes	Yes	Yes
	DDNS (Dynamic DNS)	Yes	Yes	Yes
	VLAN (VLAN Environment)	Yes	Yes	No
	VPN (PPTP/L2TP Link)	Yes	Yes	No
	NTP (Time Environment)	Yes	Yes	No
	IPv6 (IPv6 Protocol)	Yes	Yes	No
NAT
	LAN (LAN Network)	Yes	Yes	Yes
	DMZ & Mac Clone (DMZ and MAC	Yes	Yes	Yes
	Setting)
	Virtual Server (Virtual Proxy Server)	Yes	Yes	Yes
SIP
	Service (SIP Register)	Yes	Yes	No
	Codec (Voice Format)	Yes	Yes	No
	Advanced (Other Setting)	Yes	No	No
	STUN (STUN & Fource Setting)	Yes	Yes	No
Management
	Status Log (System State)	Yes	Yes	Yes
	Auto Provision (Auto Config Setting)	Yes	Yes	No
	Auto Update (Auto Upgrade Firmware)	Yes	Yes	No
	Firmware (Firmware Upgrade)	Yes	Yes	No
	Advanced (Advance Setting)	Yes	No	No
	Password (Login User/Password)	Yes	Yes	No
	Tones (Frequency Setting)	Yes	No	No
	Default (Reset To Default)	Yes	Yes	No
	Language (Language Setting)	Yes	Yes	Yes
	TR069(Parameters Management)	Yes	Yes	No
Save & Reboot		Yes	Yes	No
Logout		Yes	Yes	Yes
Engineer		Yes	No	No
Update		Yes	No	No

2.2. Login iP380 Web Page

iP380 Web Login IP address from LAN port default value is, http://192.168.123.1:9999

Login Accout:

Administrator account: admin, password: admin

System account: system, password: system

Normal account: user, password: user

2.2.1.Functions

Provide login iP380 system management page.

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2.2.2.Instruction

User Name	Enter user name, can be numeral or letters.
Password	Enter password, can be numeral or letters.
Login [Button]	Login iP380 system web page.
Clear [Button]	Clear all information.

2.3. VoIP Setup Manu

2.3.1.Functions

Provide functions menu [Status (System information), Phone (Telephony environment), Network (Network environment), NAT (Network Address Translation), SIP (Register environment), Management (Advance Setting), Save & Reboot (Configuration save and reboot device), Logout (Logout web page)].

2.3.2.Instruction

	Item		Explanation
	Phone		Shows device type.
	Status		Provide status of the System.
	Phone		Phone (Telephony environment) Provide function menu[Phone Book,
			BLF(Account Monitor), Dial Plan – Basic, Dial Plan – Advanced, Call
			Service (Phone function), General (Normal Setting), Volume (Volume
			Setting)].
	Network		Provide [WAN, DDNS, VLAN, VPN(PPTP/L2TP), SNTP, IPv6] functions.
	NAT		Provide [LAN, DMZ & Mac Clone, Virtual Server] functions.
	SIP		Provide [Service, Code, Advanced, STUN (STUN & Force Setting)]
			functions.
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	Item	Explanation
	Management	Provide [Status Log, Auto Config, Auto Update, New Firmware ,
		Advanced, Password, Tones, Default, Language, TR069] functions.
	Save & Reboot	Provide [Save, Reboot] functions.
	Logout	Logout the system.

2.4. Status (System Information)

2.4.1.Functions

Show status of Network, Firmware Version and SIP registration.

2.4.2.Instruction

Figure 1: LAN Port Device Active: Bridge

		(Figure 1)
	Item	Explanation
	WAN Information	Shows the status of WAN Port.
	Link Status	Shows the network connected Speed.
	Active	Shows the network connected type.
	IP Address	Shows IP address of the device.
	Subnet Mask	Shows the subnet mask.
	Default Gateway	Shows the default gateway.
	Primary DNS	Shows the primary DNS server.
	Secondsond DNS	Shows the secondsondary DNS server.
	MAC Address	Shows the MAC ID.
	System	Shows the status of System.
	Information
	Firmware Version	Shows the firmware version.
	DSP Version	Shows the DSPversion.
		AC: AC97
		WM: Winbound
		LE: Legeeity
		NV:Nuvoton
	Current Time	Shows the current time.
	Update Date	Shows the date of updating system.
	System Up Time	Shows the system running time.
	Netwrk Link Up	Shows the network running time.
	Time
	IPv6 Connection	Shows the IPv6 netwrok status of System.
	Information
	Link Status	Shows the network connected Speed.
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Item	Explanation
Active	Shows the network connected type.
Global Address	Shows IP address of the device.
Gateway	Shows the default gateway.
Local Address	Shows iP380 locol IP address of the device.
Register	Shows the status of SIP register.
Information
Realm 1 Status	Shows the line 1 register state.
Display Name	Shows the line 1 register number.
Realm 2 Status	Shows the line 2 register state.
Display Name	Shows the line 2 register number.
Realm 3 Status	Shows the line 3 register state.
Display Name	Shows the line 3 register number.

Figure 2: LAN Port Device Active: Bridge + VPN

		(Figure 2)
	Item	Explanation
	WAN Information	Shows the statuses of WAN Port.
	Link Status	Shows the network connected Speed.
	Active	Shows the network connected type.
	IP Address	Shows IP address of the device.
	Subnet Mask	Shows the subnet mask.
	Default Gateway	Shows the default gateway.
	Primary DNS	Shows the primary DNS server.
	Secondsond DNS	Shows the secondsondary DNS server.
	MAC Address	Shows the MAC ID.
	VPN Information	Shows the status of VPN (PPTP/L2TP)
	Active	Shows the VPN connected type.
	IP Address	Shows the VPN IP address.
	System	Shows the status of System.
	Information
	Firmware Version	Shows the firmware version.
	DSP Version	Shows the DSP version.
		AC: AC97
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	WM: Winbound
	LE: Legeeity
	NV:Nuvoton
Current Time	Shows the current time.
Update Date	Shows the date of updating system.
System Up Time	Shows the system running time.
Network Link Up	Shows the network running time.
Time
IPv6 Connection	Shows the IPv6 network status of System.
Information
Link Status	Shows the network connected Speed.
Active	Shows the network connected type.
Global Address	Shows IP address of the device.
Gateway	Shows the default gateway.
Local Address	Shows iP380 locol IP address of the device.
Register	Shows the status of SIP register.
Information
Realm 1 Status	Shows the line 1 register state.
Number	Shows the line 1 register number.
Realm 2 Status	Shows the line 2 register state.
Number	Shows the line 2 register number.
Realm 3 Status	Shows the line 3 register state.
Number	Shows the line 3 register number.

Figure 3: LAN Port Device Active: Router

		(Figure 3)
	Item	Explanation
	WAN Information	Shows the statuses of WAN Port.
	Link Status	Shows the network connected Speed.
	Active	Shows the network connected type.
	IP Address	Shows IP address of the device.
	Subnet Mask	Shows the subnet mask.
	Default Gateway	Shows the default gateway.
	Primary DNS	Shows the primary DNS server.
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Item	Explanation
Secondsond DNS	Shows the secondsondary DNS server.
MAC Address	Shows the MAC ID.
LAN Information	Shows the status of LAN Port.
IP Address	Shows the LAN IP address.
MAC Address	Shows the LAN MAC ID.
System	Shows the status of System.
Information
Firmware Version	Shows the firmware version.
DSP Version	Shows the DSPversion.
	AC: AC97
	WM: Winbound
	LE: Legeeity
	NV:Nuvoton
Current Time	Shows the current time.
Update Date	Shows the date of updating system.
System Up Time	Shows the system running time.
Netwrk Link Up	Shows the network running time.
Time
IPv6 Connection	Shows the IPv6 netwrok status of System.
Information
Link Status	Shows the network connected Speed.
Active	Shows the network connected type.
Global Address	Shows IP address of the device.
Gateway	Shows the default gateway.
Local Address	Shows iP380 locol IP address of the device.
Register	Shows the statuses of SIP register.
Information
Realm 1 Status	Shows the line 1 register state.
Number	Shows the line 1 register number.
Realm 2 Status	Shows the line 2 register state.
Number	Shows the line 2 register number.
Realm 3 Status	Shows the line 3 register state.
Number	Shows the line 3 register number.

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Figure 4: LAN Port Device Active: Router + VPN

		(Figure 4)
	Item	Explanation
	WAN Information	Shows the statuses of WAN Port.
	Link Status	Shows the network connected Speed.
	Active	Shows the network connected type.
	IP Address	Shows IP address of the device.
	Subnet Mask	Shows the subnet mask.
	Default Gateway	Shows the default gateway.
	Primary DNS	Shows the primary DNS server.
	Secondsond DNS	Shows the secondsondary DNS server.
	MAC Address	Shows the MAC ID.
	LAN Information	Shows the statuses of LAN Port.
	IP Address	Shows the LAN IP address.
	MAC Address	Shows the LAN MAC ID.
	VPN Information	Shows the statuses of VPN (PPTP/L2TP)
	Active	Shows the VPN connected type.
	IP Address	Shows the VPN IP address.
	System	Shows the statuses of System.
	Information
	Firmware Version	Shows the firmware version.
	DSP Version	Shows the DSP version.
		AC: AC97
		WM: Winbound
		LE: Legeeity
		NV:Nuvoton
	Current Time	Shows the current time.
	Update Date	Shows the date of updating system.
	System Up Time	Shows the system running time.
	Netwrk Link Up	Shows the network running time.
	Time
	IPv6 Connection	Shows the IPv6 netwrok status of System.
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Item	Explanation
Information
Link Status	Shows the network connected Speed.
Active	Shows the network connected type.
Global Address	Shows IP address of the device.
Gateway	Shows the default gateway.
Local Address	Shows iP380 locol IP address of the device.
Register	Shows the statuses of SIP register.
Information
Realm 1 Status	Shows the line 1 register state.
Number	Shows the line 1 register number.
Realm 2 Status	Shows the line 2 register state.
Number	Shows the line 2 register number.
Realm 3 Status	Shows the line 3 register state.
Number	Shows the line 3 register number.

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2.1. Phone (Telephony environment)

Provide functions of [Phone Book, Dial Plan – Basic, Dial Plan – Advanced, Call Service, Genereal, Volume].

2.1.1. Phone Book

2.1.1.1. Functions

Phone Book can provide 140 entries; Export/Import feature, the file format is csv. When user A dials a [Name], Phone Book will check it on Phone Book. If system finds it, it will dial the [Number] of [Name]. If the [Name] is not on Phone Book, system will

dial the number you have dialed.

2.1.1.2. Instruction

	Item	Explanation
	Page	Default: Page 1. Select the page, from Page1~Page7.
	Index	Shows the serial number. 140 entries in total, from Phone 0~139. One
		page has 20 entries.
	Name	Set up the user’s name. These columns provide the function of speed
		dial by only enter numbers; maximum length is 31 bytes.
	Number/URL	Set up the user’s number. These columns can enter numbers and
		strings; maximum length is 63 bytes. Ex: 0212345678, 0800024365,
		www.dyndns.info
	Action	Provide [Delete] button to erase the datas.
	Submit [Button]	Save the Settings.
	Delete All	Reset all data.
	Export csv [Button]	Export [Phone Book] data, the file format is .csv .
	Import csv	Import [Phone Book] data, the file format is .csv .
	[Button]
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2.1.1.3. Operate Instruction

Example 1: Setup [Phone Book] data

Step 1: On the [Phone Book Setting] page, Setup [Index: 1, Name: 301, Number: 301@192.168.1.2; Index: 2, Name: 206, Number: 1747643364; Index: 3, Name: test, Number: 8123478944566] (See Figure 1).

(Figure 1)

Instruction 1: Dial [301], system find the [301] on Index 1, then system dial Name’s Number of Index 1. System will dial [192.168.1.2]

Instruction 2: Dial [206], system find the [206] on Index 2, then system dial Name’s Number of Index 2. System will dial [17476433364].

Instruction 3: Because Index 3’s Name is a string, so the speed dial function can not be used, you can just check the Index 3’ Name and Number.

Example 2: Export / Import [Phone Book] data

Export Feature

Step 1: In [Phone Book Setting] web page, the page have two numbers data. (See Figure 2).

(Figure 2)

Step 2: To perform the export function, please press [Export csv] button (See Figure 3).

(Figure 3)

Step 3: Monitor show [File Download] page, default file name is phbook.csv, select [Save] button, iP380 parameter will save to .csv file format (See Figure 4).

(Figure 4)

Step 4: Open the file, then check [Phone Book] number data (See Figure 5).

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(Figure 5)

Import Featuer

Step 1: Set up .csv format for [Phone Book] data (See Figure 6).

(Figure 6)

Step 2: In [Phone Book Setting] web page, choose the phone book file data to load [example: F:\Test\phbook.csv], press [Import csv)] button (See Figure 7).

(Figure 7)

Step 3: Load data finish, [Index: 1 and 2] will show phone book data (See Figure 8).

(Figure 8)

Example 3: iP380 LCD Monitor Function

Step 1: In [Phone Book Setting] web page, Setup [Index: 1, Name: Cat 1, Number/URL: 102, Index: 2, Name: Me To, Number/URL: 103] (See Figure 9).

(Figure 9)

Step 2: In [Service Domain Setting] web page, Setup [Realm Active: Enable, Display Name: 102, Phoner Number: 102, Authentication ID: 102, Authentication Password: test, Domain

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