Welltech SIPPBX-6200 User Manual
Welltech Computer Co., Ltd.
SIPPBX 6200
User Guide
Release 3.1.0
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CONTENTS
CHAPTER 1 SIPPBX 6200 SERIES INTRODUCTION............................................................ 6
SIPPBX 6200 APPEARANCE DESCRIPTION ............................................................................... 9
LOGON SIP PBX 6200........................................................................................................... 15
CHAPTER 3 SIPPBX 6200 SETUP WIZARD.........................................................................17
INITIAL SETUP WIZARD ........................................................................................................... 17
SYSTEM SETUP WIZARD ......................................................................................................... 21
HEADQUARTER/BRANCH OFFICE SETUP WIZARD..................................................................... 26
EXTENSION SETUP WIZARD .................................................................................................... 29
PSTN GATE WAY SETUP WIZARD ............................................................................................ 31
SIP TRUNK SETUP WIZARD .................................................................................................... 34
CALL PICKUP GROUP WIZARD................................................................................................. 36
OUTGOING CALLED NUMBER SCREENING WIZARD ................................................................... 37
CHAPTER 4 SYSTEM CORE REFERENCE.......................................................................... 40
SYSTEM ................................................................................................................................. 40
DEBUG .................................................................................................................................. 45
LICENSE ................................................................................................................................46
CDR ..................................................................................................................................... 46
AAA ........................................................................................................................................ 48
HTTPS CERTIFICATE ............................................................................................................. 49
EVENT NOTICE....................................................................................................................... 50
BACKUP/ RESTORE ................................................................................................................ 51
Backup Configuration (With License) .................................................................................... 51
Backup Configuration (Without License) ............................................................................... 52
Restore Configuration ............................................................................................................ 52
Compact Database ................................................................................................................ 52
CHAPTER 5 SERVICE REFERENCE.................................................................................... 53
CALL ROUTING....................................................................................................................... 53
DIGIT MANIPULATION .............................................................................................................. 56
CALL INTERCEPTION............................................................................................................... 58
DEVICE ACL.......................................................................................................................... 58
RTP RESOURCE GROUP ........................................................................................................ 59
NAT GROUP .......................................................................................................................... 60
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DNIS SCREENING GROUP...................................................................................................... 61
EMERGENCY CALL ................................................................................................................. 62
VOICE CODEC GROUP............................................................................................................ 63
APPLY CHANGE...................................................................................................................... 64
CHAPTER 6 ENHANCE SERVICE REFERENCE................................................................. 65
SYSTEM ................................................................................................................................. 65
INTERFACE............................................................................................................................. 66
SIP ....................................................................................................................................... 67
VOICE MAIL ........................................................................................................................... 70
AUTO ATTEND ........................................................................................................................ 73
CONFERENCE ........................................................................................................................ 73
ANNOUNCE SERVICE .............................................................................................................. 74
LANGUAGE............................................................................................................................. 75
WAKEUP CALL ....................................................................................................................... 76
FAX SETTING ........................................................................................................................ 77
DEVICE AUTO CONFIGURATION ............................................................................................... 78
OFFICE PROFILE .................................................................................................................... 79
Service Code.......................................................................................................................... 82
Pickup .................................................................................................................................... 85
Holiday ................................................................................................................................... 85
Work Time .............................................................................................................................. 85
Phone Book (Office shared phone book)............................................................................... 86
Dial Plan................................................................................................................................. 86
DEPARTMENT PROFILE ........................................................................................................... 87
EXTENSION............................................................................................................................ 87
GATE WAY............................................................................................................................... 96
UAC ................................................................................................................................... 101
BROADCAST GROUP............................................................................................................. 102
TOLL RESTRICTION............................................................................................................... 102
VOICE MAIL ACCESS ............................................................................................................ 105
FAX ACCESS ....................................................................................................................... 105
ANNOUNCEMENT.................................................................................................................. 107
VOICE FILE .......................................................................................................................... 108
CDR REPORT...................................................................................................................... 109
Call Detail Report................................................................................................................. 109
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Extension Summary..............................................................................................................110
Department Summary...........................................................................................................111
CHAPTER 7 CALL FLOW EDITOR......................................................................................112
CALL FLOW MENUS AND TOOLS .............................................................................................112
AUTO ATTENDANT & VMS FUNCTIONS ...................................................................................114
AA & VMS LEAVE MSG SAMPLE CALL FLOW AS FIGURE 7.2-15............................................. 125
AA & VMS LEAVE MSG SAMPLE CALL FLOW: ....................................................................... 128
VOICE MAIL RETRIEVE FUNCTIONS........................................................................................ 129
VOICE MAIL RETRIEVE SAMPLE CALL FLOW AS FIGURE 7.3-6 ................................................. 133
VOICE MAIL RETRIEVE SAMPLE CALL FLOW:.......................................................................... 135
SERVICE SETTING FUNCTIONS .............................................................................................. 136
SERVICE SETTING SAMPLE CALL FLOW AS FIGURE 7.4-4........................................................ 140
SERVICE SETTING SAMPLE CALL FLOW:................................................................................ 146
CHAPTER 8 SYSTEM CONTROL........................................................................................ 148
SYSTEM ............................................................................................................................... 148
SYSTEM TIME....................................................................................................................... 148
NETWORK............................................................................................................................ 150
Voice Gateway Setting:........................................................................................................ 152
SNMP................................................................................................................................. 154
DHCP................................................................................................................................. 154
ACCOUNT MANAGER ............................................................................................................ 155
PROVISIONAL IP................................................................................................................... 155
SERVICE .............................................................................................................................. 156
UPGRADE ............................................................................................................................ 156
LOGOUT .............................................................................................................................. 156
CHAPTER 9 SYSTEM MONITOR ........................................................................................ 157
SUBSCRIBER STATU S ........................................................................................................... 157
CALL STATIST ICS .................................................................................................................. 158
RTP STATUS ........................................................................................................................ 159
RTP STATISTI CS .................................................................................................................. 159
SERVER STATU S .................................................................................................................. 160
DHCP STATUS (USED FOR AUTO CONFIGURABLE DEVICE ONLY).............................................. 162
LINE OVERVIEW ................................................................................................................... 162
CONFERENCE ROOM ............................................................................................................ 163
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EVENT ................................................................................................................................. 164
DEBUG INFO ........................................................................................................................ 165
PING.................................................................................................................................... 166
CHAPTER 10 TELNET & RS-232 CONFIGURATION......................................................... 167
CHAPTER 11 LCD DISPLA Y CONFIGURATION ................................................................ 174
APPENDIX 1 CDR FORMAT................................................................................................ 177
APPENDIX 2 EXPORTED FILE FORMAT ........................................................................... 179
APPENDIX 3 SIPPBX 6200 STATUS CODE........................................................................ 186
APPENDIX 4 DEBUG LOG TOOL ....................................................................................... 187
APPENDIX 5 BUILD-IN VOICE PROMPT INDEX................................................................ 188
APPENDIX 6 TIME ZONE TO COUNTRY MAPPING LIST................................................. 203
APPENDIX 7 STEP BY STEP SETTING FOR WAKEUP CALL.......................................... 205
APPENDIX 8 STEP BY STEP SETTING FOR CONNECTING TO CAS2000 BILLING
SOFTWARE.......................................................................................................................... 208
APPENDIX 9 SERVICE TYPE LIST......................................................................................211
APPENDIX 10 STEP BY STEP TO CREATE A NEW LANGUAGE OF PROMPT.............. 212
APPENDIX 11 TTS FILE INDEX........................................................................................... 214
APPENDIX 12 STEP BY STEP TO MANAGE LP600N’S FIRMWARE AND SETTINGS
(AUTO CONFIGURA TION)................................................................................................... 220
APPENDIX 13 STEP BY STEP TO MAKE LP600N RUNNING (AUTO CONFIGURATION)
...............................................................................................................................................
APPENDIX 14 LP600N EXAMPLE CONFIGURATION FILE .............................................. 225
222
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Chapter 1 SIPPBX 6200 Series Introduction
The Welltech SIPPBX 6200S/GS/N is an all in one IP-PBX which including
PABX telephony service, Auto Attendant, Voice Mail, Service Setting IVR,
Enterprise Coloring Ring Back Tone, Conference, Announcement, FAX
Service, Toll Restriction and VOIP router features together. It supports up-to
1000 subscribers and is a cost effective solution for small to medium
enterprise. Also the traveler soft-phone, operator console and billing software
provides you a complete transition from traditional PABX to the new generation
IPP-BX.
SIP RFC 3261 Compliance
Support G.711, G.729A, GSM, G.723(optional)
Support SIP/RTP Encryption/Decryption
Support RADIUS Server or Enterprise Billing via TCP
Support High Available Redundant (optional)
Support SIP ENUM
Support VLAN & QOS tagging
Support Setup Wizard
Built-in CDR Report
Auto Attendant
Web-Base Auto Attendant Flow Editor
Scheduled Special Announcement
Holidays Working Time Support
Multiple Language Support
Support Branch Office
Support Transit Call
Voice Mail
Web-Base Voice Mail Flow Editor
Personal Greeting
Multiple Language Support
Native TTS (Chinese & English & Japanese) Support
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Support Additional Customized TTS Language
Message Waiting Indication
Email Notify
Web Retrieve
Phone Retrieve
Service Setting IVR
Web-Base Service Setting Flow Editor
Multiple Language Support
Native TTS (Chinese & English & Japanese) Support
Support Additional Customized TTS Language
Access Key Setting Result Announcement
Conference Bridge
Support RFC 4579 (without XML)
Ad-Hoc Conference
Virtual Conference (Meeting Me)
Virtual Conference (Ad-hoc)
Support Host Creation and Participant Join PIN
Event Tone Notice
Up-to 8 Participants per Room
Quick Conference by Soft-phone (SP362)
Enhanced Service
System Announcement Service
Company-wide Coloring Ring Back Tone Service
Provided Server Hold Tone
Voice Rout er
Public and Private IP Legs
SIP-Aware RTP Routing
Natural VOIP Firewall/NAT
FAX Service
Support T.38/UDPTL/ECM
Support Personal/Common Fax Account
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PDF Format Storage and Retrieve through Web
FAX to Email Notice
Toll Restriction (CDR Mode only)
Provided Office/Extension Level Toll Restriction Service
Support Allow/Disallow/Allow in Duration Call Restriction
Support Restriction Engaged Time (per 30 minutes)
Support Tone Alert before Disconnect (CPE support is required)
Optional Features
Traveler Soft-phone (SP 362)
Operator Console Software
Enterprise Billing Software
Web Caller Module (optional)
Microsoft Live Communicator/Exchange 2007 Module (optional)
Selected Telephony Features
Call Transfer
Call Forward
Call Forwarded Notice
Call Screening
Caller ID Privacy
Call Waiting
Call Hold
Call Pickup (Global, Group)
Specified Call Pickup
Find Me
Short Code
Do Not Disturb
Miss Call Notify by Email
ANI Replacement
Call Return
Hide ANI/Show ANI Selection
Call Park/Retrieve
Call Camp on
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Display Name Replacement
PSTN Number
Ring PSTN & IP Device Simultaneously
Broadcasting Service
Wake-Up Call
Reject Anonymous Call
Support SIP TAPI
Busy Lamp Filed (RFC 4235)
SIPPBX 6200 Appearance Description
In order to satisfy the different customers’ requirement, SIPPBX 6200 has 3
models: SIPPBX 6200N, SIPPBX 6200GS and SIPPBX 6200S.
System Capacity of each model.
Model
Name
Max
Subscriber
Max Current
Call
Max RTP
Resource
DSP channels FAX channels
6200N Up to 1000 Up to 500 Up to 250 Up to 120 Up to 16
6200GS Up to 400 Up to 200 Up to 120 Up to 48 Up to 8
6200S Up to 200 Up to 100 Up to 60 Up to 24 Up to 4
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SIPPBX 6200N Front Panel:
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Functions:
1: Power LED
2: H/D LED
3: System Status LED
4: Network1 Interface LED (not used)
5: Network2 Interface LED (not used)
6: LCD Panel
7: LCD Touch Panel
8: Power Switch
SIPPBX 6200N Rear Panel:
76 8 54 3 2 1
2
3 1
4
5
Functions:
1: Electric Fan
2: AC Power outlet
3: AC Power switch
4: Keyboard/Mouse
5: Console port
6: SIP Service Ethernet port (WAN)
7: Management (Voice Gateway) Ethernet port (LAN)
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6
7
8
9
8: VGA
9: USB (not used)
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SIPPBX 6200GS Front Panel:
2
1
3
4
5
6
Functions:
1: Power LED
2: Network1 Interface LED (not used)
3: Network2 Interface LED (not used)
4: H/D LED
5: Power Switch
6: System Status LED
7: LCD Panel
8: LCD Touch Panel
SIPPBX 6200GS Rear Panel:
1 2 3
7
8
4
5
6
7
8
9
Functions:
1: Electric Fan
2: AC Power outlet
3: AC Power switch
4: Keyboard/Mouse
5: Console port
6: SIP Service Ethernet port (WAN)
7: Management (Voice Gateway) Ethernet port (LAN)
8: VGA
9: USB (not used)
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SIPPBX 6200S Front Panel:
Display the system status of SIPPBX 6200S.
SIPPBX 6200S Rear Panel:
1
2
4
5
Functions:
1: AC Power switch
2: AC Power outlet
3: VGA
4: Console port
5: USB (not used)
6: Keyboard
7: Mouse
8: LAN Management (Voice Gateway) Ethernet port
9: WAN (SIP Service Ethernet port)
8
9
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Chapter 2 Welltech SIP PBX 6200 Quick Start
After connected Ethernet cables into the SIP PBX 6200 Service Interface,
turned on the power. The first step is to logon the system and set up the IP
address.
Before you can use the browser to config SIPPBX 6200, you need to
install Java Plug-in. Please confirm your JRE version is 1.4.2(preferred &
tested), if your PC has already installed Java.
You also need to set newer versions of stored pages in Internet Explorer to
“Every visit to the page.” Click Tool > Internet Option > General > Setting.
After success, restart your browser to take effect.
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Logon SIP PBX 6200
Step1: Start IE6.0 (or later version) to navigate SIPPBX 6200 web
management system by typing the default URL is
http://192.168.111.101:10087. The screen will display User ID and
Password as figure 2.1-1.
Figure 2.1-1
Note: The default network IP address is:
Service Interface: 192.168.111.101/ 255.255.0.0/ 192.168.111.254
Management Interface: 192.168.111.102/ 255.255.0.0
Make sure your PC had same network IP address setting (e.g.
192.168.111.33/255.255.255.0) Otherwise, you will be unable to connect to
SIPPBX 6200.
Step 2: Enter login user name and password (the default user ID is root and
user password is root). You can manage your user account via web
(refer to section Account Manager) later.
Figure 2.1-2
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Step 3: The screen shows the Home Page of SIP PBX 6200 as Figure 2.1-3.
Figure 2.1-3
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Chapter 3 SIPPBX 6200 Setup Wizard
Initial Setup Wizard
This is a wizard to help administrator easily to management their PBX settings.
Start Path: Home > Initial Setup Wizard
This is wizard should be run at first. It will guide the administrator to setup
the basic system parameters step by step.
Step 1: Change the root and admin’s password for security reason and setup
the preferred user interface language.
Figure 3.1-1
Field Description:
• User ID: Login User ID
• Password: Login Password
• Confirm Password: Confirm new password again
• Language: The language of web user interface for the user.
Note: The system provides 2 USER ID by default: root and admin.
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Step 2: Change the system time zone.
Figure 3.1-2
Parameter Description:
• Time Zone:
- Standard: Use a predefined standard time zone(Refer to section
“Timezone to Country Mapping List”)
- Customize: Use a user defined time zone
• Auto Daylight Saving: Auto adjust daylight saving timer or not
Step 3: Change the date and time for the system.
Figure 3.1-3
Parameter Description:
• Date (yyyy/mm/dd): The date for the selected time zone
• Time (hh:mm:ss): The time for the selected time zone
Step 4: Choose to enable SNTP or not. If yes, please setup the SNTP server
and related parameters.
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Figure 3.1-4
Parameter Description:
• SNTP Server: The SNTP server list. You can use; or, to have multiple
SNTP server.
• Polling interval (second): How long the SNTP will synchronize the time from
the SNTP server in seconds.
• Min Retry Interval (second): This is the initial retry interval. Each retry will
multiple 2. For example, the Min Retry Interval is 10 and Max Retry Interval
is 600. The retry sequence will be 10, 20, 40, 80, 160, 320 seconds.
• Max Retry Interval (second): This is the max time to wait before attempting
a retry.
• Max Adjust Time (second): If this is zero, the SNTP client will be willing to
apply any size time adjustment. If this is non-zero, then any time
adjustment greater than this will be considered an error.
• NTP Server Port: This is the port number the SNTP client will attempt to
connect to on the time server. The default value is 123.
• Local NTP Port: This is the port number that will use to listen for replies
from the server. The default value of 0 means use a random port number.
• Packet Error Check: If this is disabled, then the validity checks are
suppressed. The default value is enabled.
Step 5: Choose to enable the voice gateway mode or not.
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Figure 3.1-5
Parameter Description:
• Voice Gateway: Enabling voice gateway feature, SIPPBX 6200 will be able
to play the role as a NAT server to pass through SIP and voice call. Please
refer to Voice Gateway Example
for a configuration example.
Note: Enable Voice Gateway will require 2 Ethernet ports connected, one is for
WAN and another is for LAN (private network). It can play as a SIP-aware
voice NAT router. User can either register to LAN interface or WAN
interface. NAT transversal will be done automatically in between.
Step 6: Setup the corresponding network parameters.
Figure 3.1-6
Parameter Description:
WAN Interface
• IP Address: The server IP address (WAN)
• IP Netmask: The server IP netmask (WAN)
• IP Gateway: The server default gateway
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• Primary DNS Server: Primary DNS Server IP network
• Secondary DNS Server: Secondary DNS Server IP network
• Host Name: Host name used to register to DNS Server
• Domain Name: Domain name used to
• Dynamic DNS Registration: Enable Dynamic DNS registration or not
LAN Interface
• IP Address: The server IP address (LAN)
• IP Netmask: The server IP netmask (LAN)
• Enable VLAN: Enable the virtual LAN or not
• VLAN ID: The VLAN ID
Note: If you are using voice gateway mode, please make sure you have
connected both Ethernet ports.
System Setup Wizard
After completing the initial setup, you need set the basic parameters for
the server system. For example, UDP port, Enable the Encryption or not, and
so on. Here is the second step required after initial setup wizard.
Start Path: Home >System Setup Wizard
Step 1: System Setup Basic Parameters. SIPPBX 6200 can support up-to 3
UDP/TCP ports. If you are using voice gateway mode, please make
sure you have connected both Ethernet ports.
Figure 3.2-1
Parameter Description:
• SIP Domain: WellSIP Telephony SIP Proxy domain name. It’s normally
used when you have a DNS record setup for WellSIP 6500.
• Listen UDP Port , 2 and 3: The local UDP port on which the SIP service
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listened
- Encrypt: The SIP signal and voice RTP will be encrypted while passing
through the UDP port.
• Enhance Service Port : The listen UDP port for enhance service
• MWI Service Port: The listen UDP Port for MWI Service (8080-8085)
• Subscriber Login: Enable Subscriber login to WellSIP 6500 or not
• Support Video: Support video RTP proxying or not. Enable video will great
reduce the number of concurrent RTP channel and bandwidth.
• Forward Caller ID:
- Caller: use original caller ID when call is forwarded
- Forwarder: use forwarder caller ID when call is forwarded to another
user
• Voice Gateway: Enabling voice gateway feature, WellSIP 6500 will be able
to play the role as a NAT server to pass through SIP and voice call. Please
refer to Voice Gateway Example for a configuration example.
Step 2: Setup system event email notice and voice mail to email parameters.
Figure 3.2-2
Parameter Description:
System Event Notice
• Enable System Log: Enable to send system information to syslogd
Server or not
• SyslogD Server IP 1, 2: syslogd server IP address
• SNMP Sending Interface: The SNMP sending interface
• Event Email Notice: Enable the event email notice or not
• SMTP Event Filter Level: The level of filter
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• SMTP Mail Server: SMTP server host for email notice
• Auth Mode: The authentication type for the SMTP server
• Email From: Email sender account
• Email To: Email receiver (semicolon is used for multiple receiver)
• Subject: Email subject to be send to receiver. The following variable
parameters can be used to create dynamic subject for system notice:
- $LOGLEVEL$: Information Level
- $HOSTNAME$: Host name
- $HOSTIP$: Host IP address
VMS Notice
• Enable Notify: Enable email notice or not
• SMTP Mail Server: SMTP Mail Server
• Auth Mode: Authentication mode, none, cram MD5,login,plain or NTLM
• From Address Automatic Assign: Enable from address automatic assign or
not. If it is set to automatic, the email From address will be
Telno@SIPPBX_IP.
• Manual Assign Address: Manual assign the FROM mail address
• Email Subject: Email subject. The following variable can be used for VMS
Email notice:
$ANI$: Calling Number
$MSG_TIME$: The voice mail message date and time
$MSG_FILE$: The voice mail message file name
• MP3 Attach: attach MP3 file or not
Step 3: Setup the corresponding service prefix and service account
parameters according your dialing/number plan.
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Figure 3.2-3
Parameter Description:
• Enhance Service Account: Service account of enhance service. The
system will automatically add the account you inputted here.
• MWI Service Account: Service account of MWI service. The system will
automatically add the account you inputted here.
• Server Broadcast Prefix: The prefix of the broadcast. The broadcaster uses
this prefix + broadcast-group-id to select which broadcasting group will be
used. 6200 will initiate all calls out-to broadcasted number. It is required to
have the specified CPE device to understand the broadcasting server
request. SIPPBX 6200 can allow having up-to 16 parties of current
broadcasting target for 6200s and 30 parties for 6200. The system wide
total broadcasting target is same as DSP channel license.
• Service Setting IVR Prefix: This is the prefix to be used for Service setting
IVR. The call flow of Service Setting IVR can be customize by drag and
drop with call flow editor. User can dialing in this prefix and IVR will guide
for setting the service.
• VMS Access Code 1: Use extension number as the VMS user to access
voice mail. No extension input is required.
• VMS Access Code 2: Will ask for extension number and password
authentication to access VMS.
• Leave VMS Directly Prefix: This is the prefix to be used for entering the
leaving message directly without prompt. The system will automatically
create the required prefix. The users only need to dial this prefix and
extension number for leaving the message. It is useful for operation
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console to transfer the customer into a voice mail.
• Conference Prefix: Conference Service URI
• Virtual Conference Prefix: Virtual conference prefix code
• Wakeup Call Prefix: Wakeup call service prefix code
• FAX Prefix: The prefix of the FAX Service. The Extension can receive the
FAX service by following ways.
1. FAX in through Auto Attendant: The Caller dials into Auto Attend first
then transfer to “FAX Prefix+Extension” and press start fax of the fax
machine.
2. Direct Fax in number: Create a new extension as the fax DID number
and enable unconditional forward to “FAX Prefix+Extension”.
The Caller can send fax by dialing this fax number directly.
The received FAX messages will be stored as PDF format.
The fax message can be retrieved through web interface or send a email
to the user with the fax PDF attachment.
Step 4: Choose the minimum reserved resource according to your license.
Figure 3.2-4
Parameter Description:
• Reserved Auto Attendant & VMS Channels: The min channels reserved for
the auto attendant and VMS
• Reserved conference Channels: Min conference channels to be used
• Reserved CRBT/Announcement Channels: Min announcement/CRBT
channels to be used
• Min Wakeup Call Channels: Minimum wakeup call channel will be used
(reserved) during the wake up call service.
• Max Wakeup Call Channels: Maximum wakeup call channel will be used
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for wakeup call service. Over this limit, the rest of request will be queued.
• Reserved Service Setting Channels: Minimum Service Setting channel will
be used for Subscriber service setting IVR or announcement
Headquarter/Branch Office Setup Wizard
In this wizard, you can define each profile for offices.
Start Path: Home > Headquarter/Branch Office Setup Wizard
Step 1: Add or modify headquarter or branch office profile here. The figure is
as figure 3.3-1.
Figure 3.3-1
Parameter Description:
• New or Modify: New a office or modify the existing office
• Office ID: The branch office ID
• Name: The branch office name
• Office Phone Number: The incoming telephone number of the branch office
• AA Primary Language : The auto attendant preferred language
• AA Secondary language: The auto attendant second language
• DM Group ID: Group-wide digit manipulation applied
Step 2: Choose the office's time zone.
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Figure 3.3-2
Parameter Description:
• Office ID: The branch office ID
• Time Zone: The branch office time zone
- Standard: Use a predefined standard time zone (Refer to section
“Timezone to Country Mapping List” )
- Customize: Use a user defined time zone
• Auto Daylight Saving: Auto adjust daylight saving time or not
Step 3: Setup the service access code according to your number plan. Please
don't conflict with your extension number.
Figure 3.3-3
Parameter Description:
• Service Type: Applied service type
• Service Code: Telephony Keypad used for the service code
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Step 4: Setup the office's holiday, work time and lunch time parameters.
Figure 3.3-4
Parameter Description:
• Holiday: Non-working weekday
• Office Hour: The working time setting for a week
• Lunch Break: The lunch time setting for a week
• SUN ~ SAT: The week day
•
Step 5: Update your holiday information for the selected office.
Figure 3.3-5
Parameter Description:
• Date: Holiday date, the format is MM/DD.
• Description: The description
Note: In this version, all subscribers either belong to headquarter or belong to
the branch office. There are not the subscribers who don’t belong to the
office.
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Extension Setup Wizard
After you define the proper office profile and in here you can setup the required
extension.
Start Path: Home > Extension Setup Wizard
Step 1: Add or modify the extension number for the office.
Figure 3.4-1
Parameter Description:
• New or Modify: You want to new or modify an extension
• Office ID: Belonged office ID
• Department: Belonged department ID
• Device Type: Subscriber device type
- Subscriber: Subscriber user
- Softphone: It is Welltech soft-phone device type. Welltech SP-365 is
required as the soft-phone. When you define an extension to a
softphone, it means that you can use this account for SP365 or regular
SIP devices.
• Subscriber ID: The subscriber ID
Step 2: Provides some basic parameters such as pickup group assignment,
password etc.
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Welltech Computer Co., Ltd.
Figure 3.4-2
Parameter Description:
• Pickup Group ID: Pickup group ID for per subscriber
• User Password: Register user password (device password only)
• Web Password: Password used for web access
• No Answer Timer: The maximum time (in second) to wait the remote party
answer (pick up phone).
• Description: The description
Step 3: Setup those call related service parameters such voice mail, forward
etc.
Figure 3.4-3
Parameter Description:
• Unconditional Forward: When enabled, any calls to this subscriber will be
forward to this URI unconditionally. You can use SIP URI or subscriber ID
here.
• Display Name: Change SIP display name to the set name.
• No Answer Forward: Forward to the URI when the subscriber has no
answer.
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