Verizon LM-G710VM User Manual

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Copyright©2018 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Corp. G7 ThinQ is a trademark of LG Electronics Inc.

All other trademarks are the property of their respective owners.

Important Customer Information 1

Before you begin using your new phone

Included in the box with your phone are separate information leaflets. These leaflets provide you with important information regarding your new device. Please read all of the information provided. This information will help you to get the most out of your phone, reduce the risk of injury, avoid damage to your device, and make you aware of legal regulations regarding the use of this device.

It’s important to review the Product Safety and Warranty Information guide before you begin using your new phone. Please follow all of the product safety and operating instructions and retain them for future reference. Observe all warnings to reduce the risk of injury, damage, and legal liabilities.

2 Table of Contents

Important Customer Information...............................................

1

Table of Contents........................................................................

2

Feature Highlight.........................................................................

5

Camera features...................................................................................................

5

Gallery features....................................................................................................

12

Sound effect and quality features......................................................................

15

Floating Bar..........................................................................................................

16

Google Assistant..................................................................................................

19

Audio recording features....................................................................................

21

Face Recognition................................................................................................

23

Fingerprint recognition.......................................................................................

25

Voice Recognition...............................................................................................

28

Multi-tasking feature..........................................................................................

30

Always-on display...............................................................................................

32

Notes on Water Resistant Properties................................................................

33

The Basics................................................................................

35

Phone Overview..................................................................................................

35

Help......................................................................................................................

38

Installing the SIM card and memory card........................................................

39

Removing the memory card..............................................................................

40

Charging Your Phone...........................................................................................

41

Turning Your Phone On and Off........................................................................

44

Touch Screen.......................................................................................................

45

Getting to Know the Home Screen...................................................................

48

Setting Your Lock Screen...................................................................................

56

Memory card encryption....................................................................................

59

Entering text........................................................................................................

60

Capturing a Screenshot.....................................................................................

65

Content sharing..................................................................................................

66

Table of Contents 3

Useful App................................................................................

68

App Shortcuts.....................................................................................................

68

Calculator............................................................................................................

69

Calendar..............................................................................................................

69

Camera.................................................................................................................

71

Clock....................................................................................................................

90

Contacts...............................................................................................................

92

File Manager........................................................................................................

97

Gallery..................................................................................................................

98

Google Apps......................................................................................................

102

LG Health...........................................................................................................

104

Messaging.........................................................................................................

105

Music..................................................................................................................

108

Phone..................................................................................................................

110

QuickMemo+.......................................................................................................

117

Voicemail...........................................................................................................

120

Settings.....................................................................................

121

Settings...............................................................................................................

121

Network & internet............................................................................................

121

Connected devices............................................................................................

127

Sound..................................................................................................................

131

Display...............................................................................................................

132

Lock screen & security.....................................................................................

136

Extensions.........................................................................................................

140

Apps & notifications..........................................................................................

141

Battery................................................................................................................

141

Storage..............................................................................................................

142

Accounts............................................................................................................

142

Accessibility.......................................................................................................

143

Google................................................................................................................

146

System...............................................................................................................

146

System updates................................................................................................

148

4 Table of Contents

Appendix..................................................................................

149

Phone software update....................................................................................

149

Anti-Theft Guide...............................................................................................

150

Open Source Software Notice Information....................................................

150

Regulatory Information (FCC ID number, etc.)...............................................

151

Trademarks.........................................................................................................

151

Laser Safety Statement...................................................................................

152

More information..............................................................................................

153

Safety.......................................................................................

155

Safety Information............................................................................................

155

Consumer Information about Radio Frequency Emissions..........................

156

Consumer Information on SAR.......................................................................

160

FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices. 162

Caution! Avoid Potential Hearing Loss...........................................................

164

TIA Safety Information....................................................................................

165

Part 15.19 Statement........................................................................................

168

Part 15.21 Statement........................................................................................

168

Part 15.105 Statement.....................................................................................

168

Safety Information............................................................................................

169

FDA Consumer Update.....................................................................................

173

LIMITED WARRANTY STATEMENT.....................................

186

Warranty............................................................................................................

186

Feature Highlight 5

Camera features

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the rear camera.

Tap Home > Camera, then tap/to switch between the standard and wide-angle.

Standard angle

 

Wide-angle

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rear camera

NOTE See Starting the camera for details.

6Feature Highlight

Google Lens

You can get more information or take actions on items around you using

Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in your LG G7 camera.

For example, when you use Google Lens on a:

Business card: You can save the phone number or address to a contact.

Book: You can get reviews and other details about it.

Landmark or building: You can get more details about it.

Painting in a museum: You can get details about it.

Plant or animal: You can learn more about it.

Flyer or event billboard: You can add that event to your calendar.

NOTE Google Lens is available only when your device is connected to the internet. If you use mobile data, you may be charged for data usage, depending on your pricing plan.

Use Google Lens

1.Tap Home > Camera, then tap Google Lens.

2.Point your camera at an item.

3.To get details or take action:

Tap the item on your screen.

To select text: Tap a word, and select a desired option. If the result is not shown, tap it again and drag the blue dots, if needed, and take desired actions.

Tap Speak. Ask a question or say a command, like:

What is this?

Call this

Add this to Google Keep

Feature Highlight 7

Portrait

You can take a sharp portrait by applying the camera lens blur effect.

1.Tap Home > Camera, then tap Portrait.

2.Tap Capture to take a photo.

To adjust blur strength, drag the slide bar up, down, left or right (depending on the orientation of the phone).

NOTES Keep the distance to your subject to 1.3 ~ 5 feet.

This feature is not available if the surroundings are too dark.

After applying this feature, touch the desired position on the preview screen to automatically apply the exposure value. In this case, the Portrait feature and blur strength stay the same.

Verizon LM-G710VM User Manual

8Feature Highlight

AI CAM

You can use the AI Cam feature to automatically recognize the object when taking a photo or recording a video for an optimal quality.

1.Tap Home > Camera, then tap AI CAM.

2.When the object is recognized, the best effect for the scene is applied.

To apply other effects, tap the scene icon.

A wide range of categories, such as portrait, animals, food, sunrise, sunset, landscape, sky, beach, babies, flowers and text, can be recognized automatically.

Portrait

Sunset

Flower

NOTES The result of the scene recognition may differ depending on the illumination or the location of the subject while taking photos. Keywords do not appear on the actual photos or videos.

This feature is available only when the front and rear cameras are in the Auto mode.

Feature Highlight 9

Cine Video

You can record a movie-like video.

1.Tap Home > Camera.

2.Tap MODE > Cine Video.

3.Tap Record to record a video.

Point Zoom: Record a video by selecting the point zoom feature to zoom in/out around a specific area.

Filter: Select an effect to apply to the recording. You can also adjust the vignette and strength for each Cine effect. This feature cannot be changed after you have started recording.

NOTES The Point zoom feature supports a zoom speed of up to 3x.

This feature only supports video recordings in standard angle.

10Feature Highlight

Flash Jump-Cut

Photos taken at a regular interval are saved as GIF files.

1.Tap Home > Camera.

2.Tap MODE > Flash Jump-Cut.

Photos are taken every 3 seconds and saved as a GIF file.

Tap on the screen to select the number of photos you want to take.

While taking photos, tap Stop to create GIF files with previously taken photos.

NOTES The flash automatically turns on while taking photos.

The current shot and the total number of shots are displayed at the bottom of the screen.

All taken photos are saved as GIF files only.

The GIF speed or image orders cannot be changed.

Feature Highlight 11

Graphy

You can adjust the white balance, ISO and shutter speed referring to the recommended images.

1.Tap Home > Camera.

2.Tap MODE > Manual.

3.Tap Settings and then tap Graphy photos to activate the feature.

4.Tap Graphy and select the desired scene from the recommended images.

5.Tap Capture to take a photo.

NOTES This feature is available only in the Manual camera mode.

You can add more scenes by tapping Add and downloading the Graphy app from the Play Store. You may be charged for data usage, depending on your pricing plan.

Steady recording

You can use the Steady recording feature to minimize motion blur while recording a video.

1.Tap Home > Camera, then tap MODE > A Auto, or Manual.

2.Tap Settings > Steady recording.

NOTE See Starting the camera for details.

Hi-Fi video recording

You can record a high quality video with Hi-Fi sound.

1.Tap Home > Camera.

2.Tap MODE > Manual.

3.Tap Settings > Hi-Fi.

NOTES See Starting the camera for details.

Hi-Fi videos can only be played in apps that support Hi-Fi.

12 Feature Highlight

Gallery features

Related content

You can edit and customize related content in Gallery.

1.While viewing a picture preview, tap Related.

2.When the icon related with the date or location where you took the photo appears, touch the screen.

You can view the photos related with the date or location where you chose.

Tap Options to access additional options.

Feature Highlight 13

Creating a movie

You can create a new video by putting images and videos together.

1.Tap Home > Gallery, select an album, and then tap Options >

Create movie.

You can also tap Home > Gallery > Play tab, then tap

Create movie.

2.Select images or videos for your movie and then tap NEXT.

3.Edit the selected images and videos and then tap SAVE.

Deleting files

You can select images or videos to delete from your video by tapping Delete at the top right corner of its thumbnail.

Adding files

Tap Add at the bottom of the screen and select images or videos to add.

You can also select the images or videos you have previously added.

Rearranging files

To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.

14Feature Highlight

Adding file effects

Tap Library to add a theme or background music, change the font, and add a title and author.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time, theme, background music and font) by tapping Revert.

Previewing a file

Check your new video before saving it by tapping Play. After the playback time elapses, the next file is played automatically.

NOTES A maximum of 50 images and videos can be used to create a video.

The playback time for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second.

This feature may not support some image or video formats.

Making a GIF file

You can easily create a GIF using previously recorded video.

1.At the desired starting point while watching a video, tap Create GIF.

2.Select the length of the GIF you want to create.

The GIF file is generated for the time selected from the current time.

For videos less than 5 seconds, GIF images are automatically generated for the remaining time.

NOTE You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.

You can also create a GIF file from Gallery.

1.While viewing an album, tap Options > Create GIF.

2.Select the desired photos and videos to create a GIF file and then tap

NEXT.

Feature Highlight 15

You can add more images and adjust the GIF speed, screen ratio, and file order.

3.Tap SAVE.

NOTE A maximum of 100 images can be used to create a GIF file.

Sound effect and quality features

DTS:X 3D Surround

You can play a song or video in three-dimensional, immersive and vivid sound. Connect to an earphone, speaker or other external audio devices to use this feature.

Tap Home > Settings > Sound > Sound quality and effects > DTS:X 3D Surround, then tap ON/OFF to activate this feature.

Adjusting the sound direction

You can adjust the sound direction as desired.

1.Tap Home > Settings > Sound > Sound quality and effects > DTS:X 3D Surround, then tap .

2.Select sound direction.

16 Feature Highlight

Floating Bar

Floating Bar overview

You can access frequently used features, including Shortcuts, Screen capture, Music player, and Quick contacts by touching and swiping the floating bar on the screen.

To enable the floating bar, tap Home > Settings > Extensions > Floating Bar and then tap ON/OFF on the top of the screen.

Opening and closing the Floating Bar

To open the floating bar: Tap View all or View all.

To close the floating bar: Tap Fold or Fold.

Floating Bar

Tobar.access the rest of the bar options, swipe left or right on the floating

Feature Highlight 17

Moving the floating bar position

You can set the area in which the floating bar can move or be pinned. In the

Floating Bar menu, tap Position, then select from Right and left edges,

Right edge, Left edge and Pin current position.

Touch and hold the floating bar and drag it to the desired location of the screen edge.

NOTE The floating bar can only be moved within the area between the Status bar and Quick access bar. The floating bar cannot be moved when the Position option is set to Pin current position.

Disabling the floating bar

You can disable the floating bar by using one of the following methods:

With the floating bar closed, touch and hold View all on the floating bar and then drag it to Remove at the top of the screen.

NOTE The floating bar cannot be removed when the Position option is set to Pin current position.

Tap View all on the floating bar, then tap Settings > ON/OFF at the top of the screen.

Tap Home > Settings > Extensions > Floating Bar > ON/OFF.

18Feature Highlight

Setting the floating bar

You can select contents to display on the floating bar and change their

display order. Tap Settings from the floating bar or tap Home >

Settings > Extensions > Floating Bar.

Shortcuts: Quickly access frequently used apps or features.

Screen capture: Capture the screen to crop the desired part or to create a GIF file.

Launch Capture+ on the current screen to capture a screenshot.

Launch Extended capture to capture a scrolling screen.

Capture a desired part of a screen.

Save part of the current screen as a GIF file. You can adjust the size of the image you want to capture.

•To move to the desired location, drag GIF panel handle.

To start recording a GIF, tap Record.

To stop recording a GIF, tap Stop.

Music player: Control the music you are listening to.

Quick contacts: Call or message people set as quick contacts.

NOTES A maximum of 5 apps or features can be added to the shortcuts.

A maximum of 5 contacts can be added to the Quick contacts.

A GIF can be created up to 15 seconds long.

Feature Highlight 19

Google Assistant

Google Assistant overview

You can launch or use desired apps with your voice.

NOTE

To use this feature, first connect to the network and sign in to your Google Account.

Launching Google Assistant

1.Press and hold Home from the Home screen to launch Google Assistant.

2.Tap GET STARTED.

3.Follow the on-screen instructions and say “Ok Google”.

The device saves your voice data for recognition.

4.Select whether to use voice recognition unlock feature.

When this feature is activated, you can unlock the screen by saying

“Ok Google” while the screen is turned off or unlocked.

NOTES This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password. When a similar voice or your recorded voice is used, the screen may be unlocked.

To use this feature, tap Home > Settings > Lock screen & security > Secure lock settings > Smart Lock, and then use the screen lock method you set to unlock the

device. Tap Voice Match > Unlock with Voice Match, and tap ON/OFF, then enter the currently used unlock method again. Note that Swipe is excluded.

You need to unlock the device by using the specified method after failing to unlock the device with voice recognition. See Setting a Screen Lock for details.

5.Tap Save.

20Feature Highlight

Launching Google Assistant with your voice

1.Say “Ok Google” when the screen is turned off or locked.

2.Say a command or question when “Hi, how can I help?” appears on the screen.

Launching Google Assistant from the Home screen

1.Touch and hold Home on the Home screen.

2.Say a command or question when “Hi, how can I help?” appears on the screen.

NOTE

Voice recognition accuracy may decrease if you speak with an unclear voice or in a

 

noisy place. When you use the voice recognition feature, increase its accuracy by

 

speaking with a clear voice in a quiet place.

Feature Highlight 21

Audio recording features

HD Audio Recorder overview

The HD Audio Recorder feature allows you to configure the audio settings manually so that you can record audio based on your environment.

Recording modes

You can record a high definition audio file by selecting and configuring the desired audio mode to suit the recording environment.

Tap Home > Essentials folder > HD Audio Recorder > Menu.

Normal

You can record audio without extra settings.

Concert

You can record audio in a concert or other music event.

Custom

You can manually personalize the settings to record audio.

Studio Mode

With Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’s or speaker’s original audio file.

1.Tap Home > Essentials folder > HD Audio Recorder > Menu > Custom.

2.Tap Studio mode.

3.Select an audio file to use as background music.

4.Tap Record to record voice.

5.Tap Stop to save the recorded file.

NOTE Background music can only be played through earphones. Make sure to plug in earphones before using this feature.

22Feature Highlight

Other useful features for use of the HD Audio Recorder app GAIN

You can adjust the sensitivity of the sound recorded by the microphone.

The higher the GAIN value is set, the more sensitively the sound is recorded.

LCF

You can filter any low-pitched noises such as the low hum of the air conditioner.

The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.

LMT

It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.

NOTES To change additional settings, tap Options > Settings, then customize the file type, bit depth, sampling rate and other settings.

You can monitor sound quality with the connected earpiece while recording audio. While recording audio in Studio mode, sound monitoring is not supported. You can hear only the background music.

Feature Highlight 23

Face Recognition

Face recognition overview

You can unlock the screen by using the saved facial data.

NOTES This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password.

When a similar face or a photo of your face is used, the screen may be unlocked.

The recognized facial data is securely stored in your device.

If the device cannot detect your face, or you forgot the screen lock set for your device, visit the nearest LG Customer Service Center with your device and ID card.

To save power, the face recognition feature will not work when the battery level is below 5%.

Precautions for face recognition

Face recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.

When your face is covered with a hat, eyeglasses, or mask, or your face is significantly different due to heavy makeup or beard.

When there are fingerprints or foreign substances on the front of the camera lens, or your device cannot detect your face due to an exceedingly bright or dark condition.

Registering facial data

Before using the face recognition feature, register your facial data on your device.

1.Tap Home > Settings > Lock screen & security > Face Recognition.

NOTES To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password.

When the screen lock is not set, register the data by following the on-screen instructions. See Setting a Screen Lock for details.

2.Raise your device in the front of your eyes.

3.Register your face by following the on-screen instructions.

Register your face in a room that is not too bright or dark.

24 Feature Highlight

Position your entire face inside the guideline on the screen, and then adjust it by slowly moving up, down, left, or right.

4.When the face registration is done, tap OK.

Unlocking the screen with your face

You can unlock the screen with your face instead of a Knock Code, Pattern, PIN, or Password.

1.Tap Home > Settings > Lock screen & security > Select screen lock.

2.Unlock the screen according to the specified method.

3.Tap Allow face recognition > On/Off to allow you to unlock the screen using facial recognition.

Face Recognition options

You can customize Face recognition options.

1.Tap Home > Settings > Lock screen & security > Face Recognition.

2.Customize the following settings:

Improve face recognition: You can add facial data in various conditions to improve face recognition.

Delete face: You can delete the registered facial data and register it again if the face recognition does not work properly.

Allow when screen is off: Allows you to unlock the screen by raising the phone in front of your face while the screen is off.

Swipe to unlock after face recognized: After your phone recognizes your face, you must swipe the screen to unlock it.

Advanced face recognition: Make it harder to unlock your device by photos, images, or videos.

Feature Highlight 25

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

To unlock the screen.

To view locked contents in Gallery or QuickMemo+.

Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

NOTE Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.

When water, dust or other foreign substance is on the fingerprint sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.

A fingerprint may not be recognized properly if the surface of your finger has a scar or is not smooth due to being soaked in water.

If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.

Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.

The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

26Feature Highlight

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

1. Tap Home > Settings > Lock screen & security > Fingerprints.

NOTES This feature is available when the screen lock is set.

- Lock the device with a Knock Code, Pattern, PIN or Password.

If the screen lock is not active, configure the lock screen by following the on-screen instructions. See Setting a Screen Lock for details.

2.Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint.

NOTES Gently press the fingerprint sensor so that the sensor can recognize your fingerprint.

Ensure that your fingertip covers the entire surface of the sensor.

3.Follow the on-screen instructions.

Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.

4.When the fingerprint registration is done, tap OK.

Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Feature Highlight 27

Managing fingerprints

You can edit or delete registered fingerprints.

1.Tap Home > Settings > Lock screen & security > Fingerprints.

2.Unlock according to the specified lock method.

3.From the fingerprint list, tap a fingerprint to rename it. To delete it, tap Delete.

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

1.Tap Home > Settings > Lock screen & security > Fingerprints.

2.Unlock according to the specified lock method.

3.On the fingerprint settings screen, activate the desired function:

Screen lock: Unlock the screen with a fingerprint.

Content lock: Access locked contents in Gallery and QuickMemo+ with a fingerprint.

28 Feature Highlight

Voice Recognition

Voice recognition overview

You can unlock the screen by using your voice.

NOTES This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password.

When a similar voice or your recorded voice is used, the screen may be unlocked.

The recognized voice data is securely stored in your device.

Precautions for voice recognition

Voice recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.

When you speak different from the registered voice command.

When you speak in a noisy place.

When the microphone hole is covered with your hand or any foreign substances.

When the registered voice command is too short (3 to 5 syllables are recommended).

Registering a voice command

Before using the voice recognition feature, you must register your voice commands on your device.

1.Tap Home > Settings > Lock screen & security > Voice Recognition.

NOTES To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password.

When the screen lock is not set, register the data by following the onscreen instructions. See Setting a Screen Lock for details.

2.Tap NEXT. Then, confirm the screen lock you have set.

3.Tap START.

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