WARRA
NTY INFORMATION
v1.5.2: D
EC 2011
Our g
oods com e with guarantees that cannot be excluded under the Australian Consum er Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
fo re se eable l os s or damag e. You ar e al s o e n t i t l e d t o h av e the goods repaired or replaced if the goods f ail
to be of acceptable quality and the failure does not amount to a major failure.
War
ranty Terms & Conditions
1. TEAC war rant s t hat t his pr oduct is f r ee fr om def ects in mat eri al an d wor km ans hip u nder n ormal dom estic use with
reason able care and skill. Mainten ance and c leaning ( i.e. las er head) is not cover ed by this warrant y. The TEAC
warrant y on l y applies to TEAC products purchased, used and serviced in Australia.
2. The ben efits to t he c onsum er given b y this W arrant y ar e in addit ion to other r ights and r emedies of the c onsum er
under a law in rel at i on t o goods or s er vices to whic h th e w arranty rel ates, b ein g the Austral ian Consu m er Law.
3. Refund or replac emen t via y our r etail er is av ail able f or a peri od of 14 da ys after purch ase f or goods that h ave been
inspected and det ermined t o ha ve a m aj or failure. R efu nd and exch ange is not app licable f or ch an g e of mi nd.
4. Subject to the terms herein, this warran ty effecti vely covers the equip ment as sp ecified i n the Warr anty Periods
Table below from the date of purchase.
TEAC PRODUCT
WARRANTY PERIOD
LED/
LCD TV 32” (80 cm) and above 1 Year (In-Home Service/ Pick up Available)*
All
other TEAC products 1 Year (Carry-in Service)
5.
This s ervice will onl y b e provi ded as par t of t his war r anty if all the f ollow i ng conditions ar e met;
In Hom
e Service/Pick up* Service
a) The pr
oduct is indicated in th e Warranty Period Table.
b) The product is within the warranty period.
c) The product is located within the normal service area of the local TEAC Authorised Service Centre.
If TEAC determines that the product is not repairable on site, TEAC can complete the repair by taking the product to
a TEAC Authorised Service Centre.
Where In-Home service/Pick up* is not available, the purchaser is required to send the product to the nearest TEAC
Author is ed Ser vic e C entr e f or r epair . In this e vent , pr o of of pur ch ase is r equir ed to s upp ort a warr ant y cl aim. Aft er
the rep air, t he pr od uct will be avail abl e for c oll ecti on by or retur n to the pur chas er at a fee upon req uest. TE AC inhome service can be made available at a fee upon request.
Carr
y-in Service
6. A 12-m
onth replacement warranty is applicable to all Accessories such as Remote, Power Adaptors and Cables.
7. TEAC will ensure to t he best of its ab il it i es th at all req uired parts are mad e avai l ab le for any required s ervice/r ep air.
8. TEAC Aus tralia Pt y Ltd and its Au thorised S ervic e Centres will use their best endea vours to c omplete produc t
repairs within a reasonable period based on available resources and workload during the time when service is
request ed an d perform ed.
9. Refurbis hed p arts m ay be us ed to r epair t he prod uct. I n the c ase of a replac ement, the pr oduct may be r eplac ed,
with a ref urbished unit of the s ame type or , if one is unavailab le, a si milar refur bished m odel with equal or b etter
features & specifications.
10. Please b e advised that if th e prod uc t presented f or repair is capab le of r etainin g user-g en erated d at a, the d at a m ay
be lost during servicing. Customers are strongly encouraged to back up all important information/data before
sending the product in for service/repair.
11. Servic e will be pr ovided on ly dur ing norm al busin ess hour s and under saf ety condi tions and circ umstanc es. TEA C
and its aut h or ised ser vice agents can r efuse any r ep ai r if saf ety, i n relati on t o O H &S, bec om es a c oncern t o its s t af f
or author ised service agents ’ p ersonnel.
12. The warranty is void and warranty claims may be refused, subject to the Australian Consumer Law, if:
a) The product was not transported, ins talled, op erated or m aint ained a c c ordin g t o m an uf acturer ins tr uc t ion, or
b) The produc t w as abused, dam ag ed, tamp ered, alt ered or rep aired by any un au thoris ed p ersons, or
c) Product failure is due to accidents during use, installation or transit, power surges, use of defective or
incompat ib le exter nal devic es, exp os ure to abn orm al cond itions suc h as excess iv e temp erat ur es or humi dity, or
entry of liqu ids, obj ects or creatur es in to the produc t.
13. No one is au thoris ed t o ass u m e any liability on b eh alf of TEAC or impose any ob ligati on on it, in connecti on with the
sale of any eq ui p m ent other than as stated in th is w arr an t y and ou t l in ed ab ove.
14. TEAC reserves the right to inspect and verify whether the product is exhibiting a major failure as claimed by
customers/retailers.
15. LCD dead pixel policy, please contact TEAC Customer Support Hotline on 1300 553 315 for assistance.