TANDBERG Codec C90, Codec C20, Profile 65” Dual, Profile 65”, Profile 52” User Manual

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What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

www.tandberg.com

Proﬁle Series, Codec C Series

Quick Set C20 / C20 Plus

User Guide

The next generation HD team collaboration solution.

The TANDBERG Proﬁle, the Quick Set C20 and Quick Set C20 Plus, as well as solutions based on the Codec C Series, bring colleagues face-to-face at the touch of a button through a user-friendly interface.

Easily share presentations and multimedia to spark ideas and generate better discussions.

TC 3.0

Proﬁle 42”

Quick Set C20 / C20 Plus

Codec C90

Codec C6 0

Codec C 40

Codec C20

Proﬁle 52”

Proﬁle 52” Dual

Proﬁle 65”

Proﬁle 65” Dual

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

What’s in this guide?

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Getting started

Waking up the system..................................... 4

The TRC5 remote control ................................ 5

Navigating in the menus .................................. 7

Entering text in text ﬁelds

............................... 8

What happens when you press

a number key? .............................................. 8

Using the number keys in text ﬁelds ............ 8

Screen layout ................................................... 9

Camera presets ............................................. 10

Adding a camera preset ................................ 11

Camera settings ............................................ 12

Main source ................................................... 13

Call settings—an overview ........................... 13

Call settings—auto answer options .............. 14

Call settings—default call rate....................... 14

Language settings ........................................... 15

About the setting of date and time ............... 15

Setting date and time manually ...................... 16

Setting date and time automatically ............... 16

Selecting ring tone ........................................ 17

Setting ring tone volume ............................... 17

Setting key tone to on or off.......................... 18

Setting wallpaper on your screen .................. 18

Inserting your own wallpaper ........................ 19

System information ....................................... 19

Entering the Advanced conﬁguration ............ 20

Restarting the system ................................... 20

Making calls

Making calls by dialing the number ............... 22

When someone is calling .............................. 22

Terminating an ongoing call ........................... 22

Making calls using phone book ..................... 23

Making calls using the recent calls list .......... 24

The icons used ........................................... 24

Management systems booking list ............... 25

Calling more than one (optional) .................... 26

Using MultiWay™ to call more than one ........ 27

Which codec does my system have? ............ 28

Phone book usage

Basic phone book features ............................ 30

Navigating in the phone book ..................... 30

Calling an entry in the phone book .............30

Searching in the phone book ......................... 31

Adding new contacts to the phone book ...... 32

Editing existing entries in the phone book .... 33

In-call features

Sharing a PC presentation ............................. 35

Dual video stream ......................................35

Sharing a presentation ................................ 35

If the presentation fails to show ................. 35

Other presentation sources ........................ 35

Controlling the cameras ................................36

Controlling your own camera (near side) .... 36

Controlling the far end camera ................... 36

Advanced settings

About the advanced settings ........................ 38

Advanced conﬁguration & password............. 38

Deﬁning softbutton functions ....................... 39

Softbutton— Main source selection ..............40

Softbutton— Camera Preset ......................... 41

Softbutton— Speed dials ............................... 42

Softbutton— Clear softbuttons ...................... 43

What’s in this user guide?

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Chapter 1

Getting started

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

If the system fails to respond to the remote control or to incoming calls, make sure that:

• The system is connected to line voltage.

• The remote control has working batteries.

• The internal cables, such as the monitor cable and/or the camera cables are properly

connected, see the installation sheet for details, if needed.

Waking up the system

To make a call you need to wake up the system from standby. However, if someone calls you, the system will wake up by itself.

• To wake up the system just pick up the TRCV remote control or

press any key. You may have to point the remote control towards the system to make sure it discovers you.

• The system will now display the wallpaper.

• The dial-in address (H.323 Alias ID) or dial-in number (H.323 Alias

E164) of your system is displayed in the upper left corner. If you have questions about the dial-in address or number, contact your system administrator.

• The screen will also indicate if there are any calls you have missed.

The dial- in address (H .323 Alias ID) or dial -in number (H.323 Alias E164) of your system is displayed in the upper left corner.

Date and time of day.

After wake -up, the scr een will typically l ook like this :

alice.wonderland@mycompany.com

Softkeys (described on the following pages).

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

ARROW UP/DOWN: Use the and

arrow

keys to navigate in the menu and to move

the camera (pan, tilt) when the menu o n screen is not displayed.

OK/ SELECT: Press the

key to conﬁrm your choice or selection.

ARROW LEF T: Press the

arrow

key to go one step back in the menu or to move to the left in a text ﬁeld.

ARROW RIGHT: Press

the

arrow

key to

expand the selected

menu item or to move

to the right in a text

ﬁeld.

MICROPHONE: Press the key to go between the microphone(s) on and microphone(s) of f.

VOLUME: Press the + or – on the

key

to adjust the volume. Press

– to mute an incoming call.

PRESENTATION: Press the

key

to show or hide a presentation.

ZOOM: Press

the + or – on the

key to zoom the camera

in and out.

FUNCTI ON KEYS: Each key corresponds to a sof t key on the screen and represents shortcuts and advanced func tions.

The TRC5 remote control

The

function

keys in the upper par t of the remote control

reﬂects the sof tkeys on screen.

The middle part of the remote control is use d to handle video, sound, p hone book, menus and navigation.

The lower part of the remote control is similar to the keypad of a mobile phone.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

CALL: Press the key to display the

recent call s

menu. Select one or more contacts and press the

key to initiate

the call.

Press this key to accept an incoming call.

CLEAR: Press the

key to

remove characters in a tex t ﬁeld.

END CALL / STANDBY:

Press the key

to reject an incoming c all, to

end an ongoing call

or—when idle—to go

into standby mode.

When navigating in the

menus is used to exit the

menu system.

Press and hold this button

to have the system enter

standby mode.

Alphanumeric keypad: Use the keypad in the same way as you would use a mobile phone.

abc/123 #: Press and

hold the # key to toggle between lower case characters and numbers.

0-9, a-z, p eriod (.), @, space, *: Press a key

repeatedly to toggle between the options displayed on each key.

HOME: Press the key to go back to the Home menu.

PHONE BOOK: Press the

key to display the

phone book.

LAYOUT: Press the key to display the Layout menu, then select a v iew in the menu.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Navigating in the menus

Use the remote control to operate your TANDBERG video system. A few basic navigation principles are all you need to know to get started.

• Press the

home

key ( ) to show the Home menu.

• The

arrow

keys in the center of the upper part of the remote control are

used to navigate in the menus.

• When the system shows the Home menu only (see the Fig. below),

pressing

home

key ( ) will hide the menu. To bring it back, press the

home

key ( ) again.

• In an input ﬁeld, pressing will delete characters/numbers to the left of

the cursor position.

Example showing a submenu displayed by pressing the right arrow key.

Press the key to display the Home menu on the screen.

The element currently selected is indic ated by an orange rectangle.

Use the

and

arrow

keys to navigate up and down in a menu.

The little

triangle indicates that a submenu is

available.

The little triangle ( ) indicates

that there are further submenus

available. Use the

arrow

key or

to show this submenu.

Context sensitive softkeys corresponding to the function keys of the remote control.

Softkeys not used in a given context are shown ghosted (grey).

If there is no menu shown...

Wake up the system by lifting the remote control and press the key to display the Home menu.

Use the

arrow

key key to collapse the menu expansion (to go back one level).

Use the

home

key ( ) to exit all menus

and return to showing the Home menu

only.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Entering text in text ﬁelds

Some menu ﬁelds expect text information to be entered. This is used to enter the number or the identity of the person you want to call. It is also used for such things as to search in the phone book and maintain your list of contacts (My contacts).

What happens when you press a number key?

• If you press a number key when you are not in a call, the Call menu will

be shown.

• The system will automatically switch to text mode (abc) inside entry

ﬁelds expecting text entries. Entering letters is similar to as on a mobile phone—see right.

• The system will automatically switch to number mode (123) inside entry

ﬁelds expecting number entries. Dial with the number keys as usual.

Using the number keys in text ﬁelds

Whenever text entries are expected by the system, a small abc appears in the right lower corner of the entr y ﬁeld.

For entry ﬁelds expecting numbers, 123 will appear instead.

In text mode (abc), entries from the number keys are automatically interpreted as text entries in the same way as on a mobile phone.

Guidelines:

• Press the key that corresponds to the required let ter as many times as needed to

produce that let ter.

• Switch between tex t mode (abc) and number mode (123) by keeping the # abc/123

key depressed for more than a second.

• To insert space, press the 0 _ key.

• To insert the @ sign, press the 1- key twice, while the keyp ad is in text mode.

• To insert the . sign, press the

.-key once, while the keypad is in number mode.

• To write digits and numbers in a tex t input ﬁeld, repeatedly press the cor responding

key until the digit appears.

• To erase incorrect inputs, use the c key.

Special characters

Sometimes you will need to use special characters, for example w hen entering names in My contacts.

Sometimes it is likely th at special characters are needed. T he softkey

special ch aracters

will then be displayed. This will give you access to the special characters menu, shown to the right.

If needed, press this

key repeatedly until

the input ﬁeld is set as

required (123/abc).

Special characters

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Layout control used during a call gives you the possibilit y to include self view...

Tip: Adding wallpaper to your screen

Screen layout

The layout of the screen can be changed as shown to the right.

To show the display options screen, press the

layout

( ) key.

Alternatively, you may get to it through Settings > Layout.

• Use the

arrow

keys to move between the alternatives and use to

select the alternative you want to use.

• You may—or may not—include selfview (to show the outgoing video

signal from your own system). This will show you what others will see from your system.

In the

settin gs

submenu navigate down to Wallpaper. Press

again.

In the Home menu, navigate down to Set tings and press the key.

Select between the

options available and

press the key to leave

the menu putting your

choice into effect. See

also page 18 for more

on this.

However, if you already have activated the selfview, the menu will give you these options when you enter the menu again.

However, if you already have activated the selfview, you may select where the selfview should appear in the image when you enter the menu again.

Layout control ou tside a call is limited to the choice between showing selfview and showing a wallpaper...

Layout control when in a call provides the choice of showing selfview or full screen participant...

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Camera presets

You may create predeﬁned settings of where the camera points and the zoom. This is referred to as camera presets. See the next page for more.

Do as follows:

1. Press the key on the remote control to display the Layout menu.

Select Selfview to be shown as required. In this way you will see what other will see of you in a call.

2. Press the key on the remote control to display the Home menu and

select Camera control.

3. Softbuttons will now appear. Press the

function

key corresponding to

Camera presets (

function

key number 2 from the left).

4. To hide the Camera presets, use the same

function

key again.

Where to ﬁnd it

Using the presets (I)

Using the presets (II)

Camera presets must have been deﬁned b efore you do this.

Press the key on the remote control to display the Home menu and select Camera control. Use the and

arrow

keys to navigate in the menu. Use to select a preset. The c amera will now move accordingly. Note that this feature may be used any time.

Camera presets must have been deﬁned b efore you do this.

Press the

key on the remote control to display the Home menu and select Camera control. Use the 0 ~9 keys to select a preset. T he camera will now move accordingl y. Note that this feature may be used any time.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Adding a camera preset

For more on camera presets, as such, see the previous page.

To add a camera preset, do as follows:

1. Press the key on the remote control to display the Layout menu.

Select Selfview to be shown. In this way you will see what other will see of you in a call.

2. Adjust where the camera points and the zoom using the four

arrow

keys

and the

zoom

key.

3. Press the key on the remote control to display the Home menu and

select Camera control.

4. This will cause softbuttons to appear. Press the

function

key

corresponding to Camera presets (

function

key number 2 from the left).

5. Follow the procedure shown to the right.

Adding a camera preset

Moving and zooming the camera

In the Camer a presets menu navigate to Add camera pres et and press .

Navigate to the preset to deﬁne (or redeﬁne, if it already existed). Press to produce the submenu.

Give it a descriptive name, use special characters, if needed.

Save the new preset.

Use the

arrow

keys and the

zoom

keys.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Camera settings

Camera settings let you adjust the exposure and whitebalance.

Do as follows:

1. Press the key on the remote control to display the Layout menu.

Select Selfview to be shown as required.

2. Press the key on the remote control to display the Home menu and

select Camera control.

3. This will cause softbuttons to appear. Press the

function

key

corresponding to Camera settings (

function

key number 2 from the

left).

4. Follow the procedures outlined to the right.

Adjusting the exposure

Adjusting the whitebalance

If you change the

Brightn ess mode to Manual, the B rightne ss level will be possible to

set by you. Since Auto has been chosen here, the actual level is show n ghosted.

Backlight compensates for any backlight shining on the camera from behind you. Such light conditions often make you appear darker than needed..

Since the whitebalance has been set to Ma nual in this case, you will have access to setting the whiteb alance in the usual manner. Use Automatic if that is more convenient.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Main source

You may choose what to use as the main input source. This will typically be the camera, a secondary camera (if applicable), the PC input or other sources such as a DVD player.

Do as follows:

1. In the menu select Settings > Main source and expand the submenu.

2. Use the

arrow

keys to move between the alternatives and use to

select the alternative you want to use.

3. Collapse the menu using the

arrow

key.

Call settings—an overview

Use the Call settings menu to set the default bit rate and how the system shall answer incoming calls. Answering can be set to automatic or to manual. More on this can be found on the next page.

Do as follows:

1. In the menu select Settings > Call settings and expand the submenu.

2. Use the

arrow

keys to move between the alternatives and use to

select the alternative you want to use.

3. Collapse the menu using the

arrow

key.

This example has been taken from a Codec C 20 equipped Proﬁle. Larger systems may have more options.

More on Proﬁles and their codecs c an be found on

page 28.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Call settings—auto answer options

You may set up your system to answer automatically whenever someone calls you. If you choose to do so, you may also specify how long time it shall take before your system connects you.

For privacy reasons you may want your microphone to be muted (turned off) when the system answers automatically.

Call settings—default call rate

The Call settings menu lets you set the default call rate expressed as default number of kilobits per second.

You may want to consult your system administrator to discuss the best setting in your environment.

Options are 128, 256, 384, 512, 768 (initial default), 1152, 1472, 1920, 2560, 3072, 4000 and 6000 bits per second.

Use the and

arrow

keys to alter how long time it shall take before your system connect s you. Interval is 0 –5 0 seconds.

For privacy you m ay set the microphone to be muted upon autoanswer. You will then have to activate the microphone yourself (press

Set to On to have your system answer incoming calls automatic ally and Off to answer them manually.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Language settings

This will allow you to specify the language used in the menus and settings shown. The following languages are supported: English, Norwegian, Swedish, German, French, Italian, Japanese, Russian, Spanish, Korean, Finnish, Chinese (Simpliﬁed), Turkish, Polish.

Do as follows:

1. Start from the Home menu and navigate down to Settings and press

the key.

2. Then navigate to Language and press the key again. Use the and

arrow

keys to select.

3. Press the key to exit the menu putting changes into effect or the

arrow

key to leave the menu going one step back.

About the setting of date and time

You may have the system pick date and time for you or you may specify date and time zone settings along with date and time format and the date and time of day itself.

Do as follows:

1. Start from the Home menu and navigate down to Settings and press

the key. Then navigate to Date and time and press the key. Select between Auto and Manual.

2. Press the key to exit the menu putting changes into effect or the

arrow

key to leave the menu going one step back.

Further details are shown on the next page.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Setting date and time manually

You may specify date and time zone settings along with date and time format and the date and time of day itself.

Do as follows:

1. Start from the Home menu and navigate down to Settings and press

the key. Then navigate to Date and time and press the key.

2. Use

arrow

keys and the key to set everything as required.

Setting date and time automatically

You may have the date and time of day set automatically. However, you must still specify time and date formats as well as the time zone.

Do as follows:

1. Start from the Home menu and navigate down to Settings and press

the key. Then navigate to Date and time and press the key.

2. Use

arrow

keys and the key to set everything as required.

The options shown here are available only when manual settings have been chosen.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Selecting ring tone

The system lets you choose between many ring tones.

Do as follows:

1. Start from the Home menu and navigate down to Settings and press

the key.

2. Then navigate to Sounds and alerts and press the key. Navigate to

Ring tone and press the key. Use the and

arrow

keys to move among the ring tones. Each ring tone will be played when you position the cursor at it.

3. Press the key to exit the menu putting changes into effect or the

arrow

key to leave the menu going one step back.

Setting ring tone volume

The system lets you set the ring tone volume.

Do as follows:

1. Start from the Home menu and navigate down to Settings and press

the key.

2. Then navigate to Sounds and alerts and press the key. Navigate to

Ring tone volume and press the key. Use the and

arrow

keys to

set the volume.

3. Press the key to exit the menu putting changes into effect or the

arrow

key to leave the menu going one step back.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Setting key tone to on or off

The system may be set to emit a sound every time you click key on the remote control.

Do as follows:

1. Start from the Home menu and navigate down to Settings and press the

key.

2. Then navigate to Sounds and alerts and press the key. Navigate to

Key tone and press the key. Use the and

arrow

keys to select.

3. Press the key to exit the menu putting changes into effect or the

arrow

key to leave the menu going one step back.

Setting wallpaper on your screen

The system lets you set a wall paper on your screen. This is shown in idle condition only.

Do as follows:

1. Start from the Home menu and navigate down to Settings and press the

key.

2. Then navigate to Wallpaper and press the key. Use the and

arrow

keys to select wall paper. Uploading and inserting a custom wallpaper is explained overleaf.

3. Press the key to exit the menu putting changes into effect or the

arrow

key to leave the menu going one step back.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Inserting your own wallpaper

The system lets you upload and use your own wallpaper (for example your logo) on your screen. This custom wallpaper picture can be any size up to 1920×1200 pixels.

The custom wallpaper is uploaded from the web interface. See the Appendices section of the Administrator Guide for your system for further details about the web interface.

Do as follows:

1. Open a web browser and enter the IP address of the codec of your

system.

2. Select Wallpaper from the menu bar on the left side of the screen.

3. Browse for the ﬁle and click the Upload button.

4. Close the web browser.

5. Select Custom wallpaper (see the previous page) to put the change into

effect.

System information

System information can be listed.

Do as follows:

1. Start from the Home menu and navigate down to Settings and press the

key.

2. Then navigate to System information and press the key again.

3. To exit this screen, press the

home

key ( ).

A shor tcut to this function is available. Make sure the system displays the Hom e

menu (press the key on the remote control to display this menu). Then press the rightmost soft button to display the System information.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Getting started

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Entering the Advanced conﬁguration

Your video system has a separate set of Advanced conﬁguration settings intended to be used by system administrators only. These settings are protected by a password.

Do as follows:

1. Start from the Home menu and navigate down to Settings and press

the key.

2. Then navigate to Administrator settings and press the key.

3. Key in the password and use

arrow

keys and the key to make your

selection.

Restarting the system

Some changes in the system settings, network settings and the infrastructure conﬁgurations may call for a system restart.

Do as follows:

1. Start from the Home menu and navigate down to Settings and press

the key.

2. Then navigate to Restart and press the key.

3. Use

arrow

keys and the key to make your selection.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Making calls

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Chapter 2

Making calls

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Making calls

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Making calls by dialing the number

The term “number” has a wide deﬁnition here—you may use the procedure outlined on this page to call people by their alphanumeric address as well, for example:

“helen.karr@company.com”

Do as follows:

1. Key in the “number” to call. If needed, switch to alphanumeric or

numeric setting by means of the abc/123 softkey.

2. Press the softkey Special characters to access non-standard

characters, if needed. See Special characters on page 8 for more on this.

3. Press followed by or, press twice to start calling.

Note that the system will search for matches as you write along.

Terminating an ongoing call

Terminating an ongoing call is similar to terminating calls on a cell phone— just press the key on the remote control.

When someone is calling

Respond to an incoming call by pressing the key on the remote control to accept it, or press the key to reject it.

Press the key on the remote control to terminate

an ongoing call.

Press the

key on

the remote

control to reject

an incoming

call.

Press the key on the remote control to answer an incoming call.

You may alter the call rate setting before you pla ce the call, if need ed. Look for

softke y

number two from the right ( ). Press the corresp onding

function

key to display the Call rate set ting menu. Select a new setting, if required.

Press the key to produce the

call

menu, if needed.

Position the cursor at Cal l and press to display the submenu.

As soon as you start to key in, the system will look for possible matches in the Recent c alls list, My contacts, and the Phone book.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Making calls

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Making calls using phone book

Using the phone book is time saving and prevents you from calling the wrong number by accident.

The phone book entries are sorted alphabetically.

Phone book entries are also called contacts.

Press the key to produce the Call menu, if needed.

Position the cursor at

Call and press to

produce the submenu…

If you know your way, navigate down to the folder required and press

to produce the contents

of that folder.

Use the

arrow

keys to locate

whom to call and press

place the call.

Alternatively, you may search for an entry in the phone book. This is described in the section

Using the phon e book.

If you know your way, then navigate down to the folder required and press

produce the contents of that folder. Use the

arrow

keys to locate whom to call.

Press to place the call.

As you key in someone’s “number”, the system will immediately search for matches.

Alternatively, you may search for an entry in the phone book. This is described in the section Using the phone boo k.

...then navigate down to

Phone bo ok.

Press

to display the phone

book.

Method 2:

Method 1:

… to show the Phone book.

Press the

Phone book key…

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Making calls

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

The icons used

The icon is used for calls made by you.

The icon is used for calls received.

The icon is used for missed calls.

Making calls using the recent calls list

If you have called somebody, or somebody has called you, this will be listed in the list of recent calls.

To gain access to the

recent calls

list, press the key on the remote

control.

You may also copy entries in the recent calls list to your phone book—see Using the phone book for details.

When you have selected whom to call press the

key again to call the

selected entry.

Select what t ype of recent calls to show; All recent calls, just the missed calls, just the placed calls or just the received calls, by means of the softkeys.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Making calls

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Management systems booking list

If your video network makes use of the TANDBERG Management System (TMS), your video system may be set up for scheduled meetings from remote.

Typically, the TMS works with tools like Microsoft Outlook, permitting employees to book and schedule video calls and conferences.

Any bookings applying to your system will appear on the screen as shown in the below example.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Making calls

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Calling more than one (optional)

Provided that your video endpoint is equipped with the optional built-in MultiSite feature, any point-to–point video call (a call involving two parties only) may be expanded into including additional participants. The call will then become a video conference.

Any ongoing video call can then be expanded into a video conference by adding more participants at all times (see the upper right example).

Alternatively, you may set up a list of whom to call before you actually call them and then call them all in one go (see the below example).

Note that your video network may have an infrastructure permitting video conferencing—even if your video system itself does not. This will require the presence of an external Multipoint Control Unit (MCU).

The most advanced video systems (those using Codec C60 or C90) can—when equipped with MultiSite— set up video meetings with four participants (yourself included). External MCUs may let you set up conferences with many more participants.

Systems equipped with Codec C20 have no MultiSite feature (see

page 28 to ﬁnd out which type of codec your system has). However, they come with MultiWay

™

installed (see the next page for more on this).

Contact your system administrator for details on how to use external MCUs.

Setting up a list of whom to call before calling them

Calling participants one by one

Terminating a video conference

This example shows t wo entries made before any calls are placed. For units equipped with MultiSite capabilities, up to three participants can be called simultaneously, if no external MCUs are used.

After you have entered the participants , press the

key to place the calls. A ny of these may, of course, be fetched from the phone book in the usual manner.

During a call, open the Call menu again…

Then call someone in the usual manner—by dialing the “number” (in this case “542”) or by means of the phone book…

Finally, navigate down to

Call

and place the call…

If you want to add another particip ant (you can call a maximum of three par ticipants), repeat the process.

The

particip ant

you already

are in call

with.

The next

particip ant

you are

going to

call.

Use

this to

place the

call.

The host of a video conference is the endpoint to which all the others are connected —the one who initiated the conference.

The host has the right to terminate the connection to any of the particip ants. The par ticipants cannot control any of the others, but may disconnect themselves from the meeting at all times.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Making calls

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Case 2: Someone calls you while you are in a call. You will need to decide whether the calling party shall be invited to join the current call or not.

1. Someone calls you while you are in a call. A dialog box giving you three

options will be shown.

2. Select Accept (put current call on hold).

3. When you are ready to create the conference, select Join Calls.

4. All three of you will now be in the same meeting.

Case 2 options: If you do not want to set up a MultiWay

™

conference, you

have the following choices in 2. above:

• If you want to accept the incoming call instead of the current call, select

Accept (disconnect current call).

• If you do not want to respond to the incoming call, select Reject.

Using MultiWay™ to call more than one

Systems equipped with Codec C20 offer MultiWay™ as a means to call more than one (see page 28 to ﬁnd out which type of codec your system has). Note that successful use of MultiWay™ requires the presence of certain infrastructure products. If in doubt check with your system administrator

Using MultiWay

™

Case 1: Assume that you already are in a call and that you would like to expand the call to include someone else.

Do as follows:

1. Start calling someone else by pressing the key on the remote control.

2. Dial the new participant. This will put the current call on Hold. When the

new participant replies, select Join Calls.

3. All three of you will now be in the same meeting.

4. Repeat to include more participants if needed.

The maximum number of participants in a MultiWay™ call is limited by the

capabilities of the infrastructure of your network only. The two c ases described on this page may be combined as much as you want.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Making calls

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Proﬁle series codecs:

Which codec does my system have?

The optional ability to call more than one participant—the MultiSite feature— does not apply to all video endpoints. This depends on the type of codec your system is equipped with. The following applies:

• Endpoints using TANDBERG Codec C40, C60 and C90 support MultiSite.

• Endpoints using TANDBERG Codec C20 do not support MultiSite, but

MultiWay™.

• Quick Set C20 / C20 Plus both use the Codec C20. Consequently, they

do not support MultiSite, but MultiWay™.

At any rate, MultiSite is an optional feature that may—or may not—be present in your endpoint.

If you need to see which type of codec your system is equipped with, open the bottom module lid of the system.

Looking for codec type:

TANDBERG Co dec C90

TANDBERG Co dec C60

TANDBERG Co dec C40

TANDBERG Co dec C20

Open the bottom module lid as shown, to see which t ype of codec you have.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Using the phone book

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Chapter 3

Phone book usage

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Using the phone book

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Opening the phone book:

Basic phone book features

Your TANDBERG video system contains a phone book. The phone book is organized in a way very similar to what you ﬁnd in a mobile phone.

It contains a section where you can add your own list of contacts, and most corporate solutions will also include a corporate phone list.

This corporate phone list is normally installed and maintained from remote by your system administrator through a management system like the TANDBERG Management Suite (TMS), which is available separately.

You cannot edit the corporate list yourself, but you may add entries to My Contacts. These may be edited as much as you want.

Navigating in the phone book

• Navigate in the phone book with the

arrow

and keys.

• A folder icon indicates that there is a folder here. Press the

arrow

key to display the contents of this folder. Repeat, if needed, if there are more levels.

• Whenever you are at a lower level, use the

arrow

key to move one

level back.

Calling an entry in the phone book

When an entry is located, just press the key to place the call.

The Phone book menu will now open…

The phone book typicall y contains your own My contacts and a corporate phone book.

In My contac ts you may enter your own contacts.

Press the

phone book

key…

Nee d to search for an entry in the phone book? See Searching in the phone book

on the next page.

Folders contain phone book entries (and they may even contain subfolders).

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Using the phone book

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Searching in the phone book

The My contacts may contain up to 200 entries, but the entire phone book can be virtually unlimited in size. Consequently, using the arrow keys as the only navigation device can easily mean a lot of work. What to do?

You may then use Quick Search by Letters. Whenever you are inside the phone book, navigating in the list of entries, the numerical keypad automatically switches from

123 mode to abc mode. To locate a speciﬁc

entry, just type in the ﬁrst letter as with a mobile phone. The system will then display all matches. Add more letters to reﬁne your search.

Entering text in the search ﬁeld

Example: How do I write a lice 123 in the Search input ﬁeld in the phone book?

Do as follows :

1. Press the 2- key once to get an a

2. Press the 5 -key three times to get an l

3. Press the 4 -key three times to get an

4. Press the 2- key three times to get a c

5. Press the 3 -key twice to get an e

6. Press the 0 -key once to get sp ace

7. Press the 1-key three times to get a 1

8. Press the 2- key four times to get a 2

9. Press the 3 -key four times to get a 3

Quick search by letters

Just type the letter (or switch to 123 mo de by pressing the # key to key in digits) and the Searc h ﬁeld will be acti vated immediately. The phone book will then lo ok something like

this:

The search will begin immediately. Add more letters to narrow and reﬁne your search.

Example: Keying in da, will return entries like Dave Olson and David Jones, but also John Dahl and V ittorio Dalmazzino. There is no case sensitivity.

How to open the phone book is describ ed Basic phone bo ok features, which can

be found on the previous p age.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Using the phone book

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Adding an entry manually to My contacts:

Open the phone b ook by pressing the key on the remote control.

Navigate to My co ntacts:

Press the key to show the contents of My contact s. A softkey named N ew conta ct will now appear along the bottom line of the display:

Press the corresp onding

function

key on the remote control to enter the Edit dialog box.

Enter name and “number” of the new contact. After you have entered this information, the Save ﬁeld will no longer appear ghosted and you may navigate down to this ﬁeld and press the key to save your new entry.

Alternatively, navigate down to Canc el and press the key to exit the dialog b ox without saving the new entr y.

Adding new contacts to the phone book

New contacts can be added to My contacts only. Other entries must be entered by your system administrator.

How to open the phone book is describ ed Basic phone bo ok features, which can

be found two pages back.

Adding an entry from recent calls or the phone book

While you are inside the phone book or insid e the list of recent calls, navigate to the entry you would like to copy to My co ntacts and press the

key or the

arrow

key to show

the Options menu:

Navigate down to Save to my conta cts and pres s the

key to open the Edit dialo g box. This is similar to entering a new contact manually (see right for details), but in this case the name and “number” of the copied contact has already been ﬁlled in for you by the system. If you want to edit the information entered, you may do so. Remember to save before leaving the menu.

Shown ghosted because nothing has been entered yet.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

Using the phone book

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Editing existing entries in the phone book

You may edit and delete entries in My contacts any time. Since updates in the corporate phone book(s) made by your system administrator will not affect My contacts, you may have to use this feature from time to time when corporate phone book changes are made.

Editing entries in the phone book

Open the phone b ook. Since entries in My cont acts are the o nly ones that may be subject to editing, navigate to My co ntacts and press the key to open it.

Navigate to the entr y to edit and press the key again. In the submenu that now appears, navigate to Edit and press the key to open for editing of the entry.

You will now see a dialog box similar to this:

The name and “number” of the entry selected for editing has already b een inserted.

Edit as required and navigate down to Save and press the

key to put the changes into

effect.

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

In-call features

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Chapter 4

In-call features

What’s in this guide? Getting started Making calls Using the phone book In-call features

Advanced settings

In-call features

D14582 03 USER GUIDE Pro ﬁle Series, Code c C Series, Quick Set C 20 / C20 P lus (TC3) —March 2010

Sharing a PC presentation

General recommendations tips for making your video meeting room as good as possible are described in the Administrator guide for this product. The Administrator guide may be downloaded from www.tandberg.com.

Dual video stream

With dual video stream you can view two different live video streams simultaneously—the main video and one additional source. This could for example be both a PC presentation and the person who gives the presentation.

If one of the video systems does not support dual video stream, no second video stream will be established and the PC presentation will be shown as the main video.

Sharing a presentation

To share a presentation, do as follows:

1. Make sure the PC does not cover any of the microphones. This will

reduce the audio quality at the far end.

2. Locate the DVI cable and connect the PC to the video system.

Connect the audio mini-jack output from the PC, or any other source— including Ipod—to the mini-jack socket of the cable to get sound. Connect the RCA connectors to the corresponding sockets on the codec/endpoint.

3. When pressing the

presentation

button on the remote control the

default presentation source is activated.

The DVI/ VGA input is compliant with VESA Extended Display Identiﬁcation Data (EDID) and will be able to notify the PC of the supported output formats.

If the presentation fails to show

• Normally you must press a special key combination to switch the PC

image from the PC screen to the video screen.

• Check that the presentation source is correctly deﬁned. Access to this

setting may be password protected by your system administrator. The procedure is described in the Administrator guide for this product.

• Make sure your PC is set to activate your VGA output.

TANDBERG Codec C90, Codec C20, Profile 65” Dual, Profile 65”, Profile 52” User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual