Samsung NOTE10PLUS, NOTE10 User Manual

Usermanual

Tableofcontents

Features	1
S Pen	1
Wireless PowerShare	1
Meet Bixby	1
Camera	1
Mobile continuity	1
Cinematic infinity display	1
Getting started	2
Galaxy Note10	3
Galaxy Note10+	4
Galaxy Note10+ 5G	5
Assemble your device	6
Charge the battery	7
Wireless PowerShare	8
Accessories	9
Start using your device	9
Use the Setup Wizard	10
Transfer data from an old device	11

i	VZW_N970U_N975U_N976U_EN_UM_TN_SGO_080919_ FINAL

Tableofcontents

Lock or unlock your device	12
Side key settings	13
Accounts	13
Set up voicemail	14
Navigation	15
Navigation bar	20
Customize your home screen	22
S Pen	29
Bixby	38
Digital wellbeing	39
Always On Display	40
Flexible security	41
Mobile continuity	43
Multi window	45
Edge screen	46
Enter text	51
Emergency mode	54
Apps	56
Using apps	57

ii

Tableofcontents

Uninstall or disable apps	57
Search for apps	57
Sort apps	57
Create and use folders	58
Game Booster	58
App settings	59
Samsung apps	60
Galaxy Essentials	60
Bixby	60
Galaxy Store	60
Galaxy Wearable	60
Game Launcher	61
Samsung Global Goals	61
PENUP	61
Quick measure	61
Samsung Health	62
Samsung Notes	64
Samsung Pay	66
SmartThings	67

iii

Tableofcontents

Smart Switch	68
Calculator	69
Calendar	70
Camera	72
Clock	78
Contacts	83
Gallery	88
Internet	94
Messages	97
My Files	99
Phone	101
Google apps	110
Chrome	110
Drive	110
Duo	110
Gmail	110
Google	110
Google Pay	111
Maps	111

iv

Tableofcontents

Photos	111
Play Movies & TV	111
Play Music	111
Play Store	112
YouTube	112
Carrier apps	113
Call Filter	113
Cloud	113
hum	113
My Verizon	113
Security & Privacy	113
Voicemail	113
Message+	114
Microsoft apps	117
Outlook	117
Office Mobile	118
OneDrive	118
Additional apps	119
Netflix	119

v

Tableofcontents

Spotify	119
Finance	119
Play	119
Sports	119
Yahoo Mail	119
Yahoo News	119
Settings	120
Access Settings	121
Search for Settings	121
Connections	121
Wi-Fi	121
Bluetooth	123
Phone visibility	125
NFC and payment	125
Airplane mode	126
Mobile networks	127
Data usage	127
Mobile hotspot	129
Tethering	131

vi

Tableofcontents

Nearby device scanning	131
Connect to a printer	131
MirrorLink	132
Download booster	132
Virtual Private Networks	132
Private DNS	133
Ethernet	133
Sounds and vibration	134
Sound mode	134
Vibrations	135
Volume	135
Ringtone	136
Notification sounds	136
System sounds and vibration	136
Dolby Atmos	137
Equalizer	137
Headset audio options	137
Adapt sound	137
Separate app sound	138

vii

Tableofcontents

Notifications	138
Manage notifications	138
Customize app notifications	139
Smart alert	139
Smart pop-up view	139
Display	139
Screen brightness	139
Blue light filter	140
Night mode	140
Screen mode	140
Font size and style	141
Screen zoom	141
Screen resolution	141
Full screen apps	141
Screen timeout	142
Accidental touch protection	142
Touch sensitivity	142
Screen saver	142
Reduce animations	142

viii

Tableofcontents

Lift to wake	143
Double tap to wake	143
Smart stay	143
One-handed mode	143
Device maintenance	144
Quick optimization	144
Battery	144
Storage	145
Memory	146
Language and input	146
Date and time	149
Troubleshooting	149
Lock screen and security	152
Screen lock types	152
Google Play Protect	154
Find My Device	154
Security update	154
Samsung Pass	155
Install unknown apps	155

ix

Tableofcontents

Secure Folder	155
Encrypt SD card	155
Set up SIM card lock	156
View passwords	156
Security update service	156
Device administration	157
Credential storage	157
Strong Protection	157
Advanced security settings	158
Location	158
App permissions	159
Send diagnostic data	159
Accounts	160
Add an account	160
Account settings	160
Remove an account	160
Backup and restore	161
Google settings	161
Accessibility	162

x

Tableofcontents

Screen Reader	162
Visibility enhancements	162
Hearing enhancements	164
Interaction and dexterity	165
Advanced settings	166
Installed services	167
Other settings	167
Help	167
Dual Messenger	167
About phone	167
Learn more	168
Videos	168
Smart Simulator	168
Samsung Care	168
Talk to an agent	168
Tips	168
Legal information	169
Samsung Knox	169
Maintaining water and dust resistance	170

xi

Tableofcontents

Maintaining dust and water resistance	170
Restricting children’s access to your mobile device	171
Samsung Electronics America, Inc.	171

xii

Features

S Pen

The S Pen is designed for special functions with Samsung Galaxy devices. See S Pen on page 29.

WirelessPowerShare

Wirelessly charge your Galaxy Buds, Galaxy Watch or even a friend’s phone right from your device. See Wireless PowerShare on page 8.

MeetBixby

Bixby learns what you like to do and works with your favorite apps and services to help you get more done. See Bixby on page 38.

Camera

Enjoy a full kit of pro lenses and pro-grade video modes and settings. See Camera on page 72.

Mobilecontinuity

Transition between your mobile devices and personal computers for messaging, phone calls, receiving notifications, screen mirroring, and sharing multimedia files. See Mobile continuity on page 43.

Cinematicinfinitydisplay

Enjoy every inch of your dynamic AMOLED screen without the interruption of keys or buttons.

1

Getting started

Galaxy Note10

Galaxy Note10+

Galaxy Note10+ 5G

Assemble your device

Start using your device

2

Gettingstarted

GalaxyNote10

Rear camera

Flash

Front camera

Volume keys

Side key

Fingerprint

scanner

USB charger/Audio port

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

3

Gettingstarted

GalaxyNote10+

Rear camera

Flash

Front camera

Volume keys

Side key

Fingerprint

scanner

USB charger/Audio port

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

4

Gettingstarted

GalaxyNote10+5G

Rear camera

Flash

Front camera

Volume keys

Side key

Fingerprint

scanner

USB charger/Audio port

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

5

Gettingstarted

Assembleyourdevice

Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details.

Install SIM/microSD card

Place the SIM card and optional microSD card

(sold separately) into the tray with the gold

contacts facing down.

Charge your device

Before turning on your device, charge it fully.

NOTE Your device is IP68 rated for dust and water resistance. To maintain the water-resistant and dust-resistant features of your device, make sure that the SIM card/Memory card tray openings are maintained free of dust and water, and the tray is securely inserted prior to any exposure to liquids. For more information, see Maintaining water and dust resistance on page 170.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

6

Gettingstarted

Charge the battery

Your device is powered by a rechargeable battery. A charger (charging head and USB Type-C cable) is included with the device for charging the battery from a power outlet.

While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the device’s normal range of operation.

TIP Disconnectthe chargerfromthe device andwaitforthe device tocool down.

For more information,visitsamsung.com/us/support/answer/ANS00076952.

7

Gettingstarted

Wireless PowerShare

Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power.

1.From Quick Settings, tapWireless PowerShare to enable this feature.

2.With the phone face down, place the compatible device on the back of the phone to charge. A notification sound or vibration occurs when charging begins.

NOTE Wireless PowerShare works with most Qi-Certified devices. Requires minimum 30% battery to share. Speed and power efficiency of charge varies by device. May not work with some accessories, covers, or other manufacturer’s devices. If you have trouble connecting or charging is slow, remove any cover from each device. May affect call reception or data services, depending on your network environment.

For best results when using Wireless PowerShare, please note:

•Remove any accessories or cover before using the feature. Depending on the type of accessory or cover, Wireless PowerShare may not work properly.

•The location of the wireless charging coil may vary by device, so you may need to adjust the placement to make a connection. When charging starts, a notification or vibration will occur, so the notification will help you know you've made a connection.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

8

Gettingstarted

•Call reception or data services may be affected, depending on your network environment.

•Charging speed or efficiency can vary depending on device condition or surrounding environment.

•Do not use headphones.

Accessories

Supported accessories (sold separately) can be configured through Settings. This option may only appear after you have connected an accessory to your device.

Visit samsung.com/us/mobile/mobile-accessories to learn more.

◌ From Settings, tapAdvanced features > Accessories.

Startusingyourdevice

Use the Side key to turn your device on. Do not use the device if the body is cracked or broken. Use the device only after it has been repaired.

◌ Press and hold the Side key to turn the device on.

• To turn the device off, open the Notification panel, and tapPower >

Power off. Confirm when prompted.

• To restart your device, open the Notification panel, and tapPower >

Restart.

NOTE Best 5G performance requires optimal 5G connection and unobstructed antennas (rear of device); see carrier for network availability; 5G performance may be impacted by a case or cover.

TIP You can also turn your device off by pressing the Side and Volume down keys at the same time. To learn more about powering off your device from Settings, tapAdvanced features > Side key > How to power off your phone.

9

Gettingstarted

Use the Setup Wizard

The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device.

Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.

10

Gettingstarted

Transferdata from an old device

Use Smart Switch™ to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your old device. Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. You can also use the included On-the-Go adapter to transfer content quickly and easily from your old device without installing the Smart Switch app.

Visit samsung.com/us/support/owners/app/smart-switch to learn more.

1.From Settings, tapAccounts and backup > Smart Switch.

2.Follow the prompts and select the content to transfer.

Old Device

New Galaxy

NOTE The USB option must be set to Media device (MTP) on the other device. Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged.

Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

11

Gettingstarted

Lock orunlock yourdevice

Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 152.

Side key

Press to lock. Press to turn on the screen, and then swipe the screen to unlock it.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

12

Gettingstarted

Side keysettings

You can customize the shortcuts assigned to the Side key.

Double press

Choose an option to customize which feature is launched when the Side key is pressed twice.

1.From Settings, tapAdvanced features > Side key.

2.Tap Double press to enable this feature, and tap an option: • Quick launch camera (default)

• Open Bixby • Open app

Press and hold

Choose an option to customize which feature is launched when the Side key is pressed and held.

1.From Settings, tapAdvanced features > Side key.

2.Under the Press and hold heading, tap an option:

•Wake Bixby (default)

•Power off menu

Accounts

Set up and manage your email accounts, your Google™ Account, and Samsung account.

TIP Accounts may support email, calendars, contacts, and other features. See your carrier for more information.

Add a Google Account

Sign in to your Google Account to access your Google cloud storage, apps installed from your account, and make full use of your device’s Android™ features.

1.From Settings, tapAccounts and backup > Accounts.

2.TapAdd account > Google.

13

Gettingstarted

NOTE When you sign in to a Google Account, Factory Reset Protection (FRP) is activated. FRP requires your Google Account information when resetting to factory settings. For more information, see Factory reset protection on page 151.

Add a Samsung account

Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps.

1.From Settings, tapAccounts and backup > Accounts.

2.TapAdd account > Samsung account.

TIP To quickly access your Samsung account, from Settings tapSamsung account.

Add an Outlook account

Sign in to your Outlook account to view and manage email messages.

1.From Settings, tapAccounts and backup > Accounts.

2.TapAdd account > Outlook®.

Set up voicemail

You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app.

1.FromPhone, touch and hold the1 key.

2.Follow the tutorial to create a password, record a greeting, and record your name.

14

Gettingstarted

Navigation

A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty.

Tap

Lightly touch items to select or launch them.

•Tap an item to select it.

•Double-tap an image to zoom in or out.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

15

Gettingstarted

Swipe

Lightly drag your finger across the screen.

•Swipe the screen to unlock the device.

•Swipe the screen to scroll through the Home screens or menu options.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

16

Gettingstarted

Drag and drop

Touch and hold an item, and then move it to a new location.

•Drag an app shortcut to add it to a Home screen.

•Drag a widget to place it in a new location.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

17