Ricoh SP 8300DN User Manual

Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.

For information not in this manual, refer to

the HTML/PDF ﬁles on the supplied

CD-ROM.

Replenishing and Replacing Consumables

Troubleshooting

Printing

Getting Started

User Guide

1. Getting Started

Before You Start..................................................................................................................................................5

How to Read the Manuals.............................................................................................................................5

List of Options.................................................................................................................................................6

Model-Specific Information...........................................................................................................................7

Guide to Names and Functions of Components..............................................................................................9

Guide to Components....................................................................................................................................9

Guide to the Names and Functions of the Printer's Control Panel...........................................................11

Using the Screen on the Control Panel...........................................................................................................14

How to Use the [Home] Screen..................................................................................................................14

How to Use the Screens on the Control Panel...........................................................................................16

Switching Screen Patterns...........................................................................................................................18

Adding Icons to the [Home] Screen...........................................................................................................19

Logging in the Printer........................................................................................................................................21

User Code Authentication Using the Control Panel..................................................................................21

User Code Authentication Using a Printer Driver......................................................................................21

Logging In Using the Control Panel............................................................................................................21

Logging Out Using the Control Panel.........................................................................................................22

Logging In Using a Printer Driver................................................................................................................22

Logging In Using Web Image Monitor......................................................................................................23

Logging Out Using Web Image Monitor...................................................................................................24

Turning On/Off the Power..............................................................................................................................25

Turning On the Power..................................................................................................................................25

Turning Off the Power..................................................................................................................................25

Saving Energy..............................................................................................................................................26

Displaying the Printer Configuration Screens.................................................................................................28

Displaying the Printer Driver Properties with Windows.............................................................................28

Displaying the Printer Driver Properties with Mac OS X...........................................................................30

2. Printing

Paper Specification..........................................................................................................................................31

Supported Paper for Each Input Tray.........................................................................................................31

Supported Paper for Each Output Tray.....................................................................................................37

Notes about Paper Thickness......................................................................................................................43

Print Area......................................................................................................................................................44

Loading Paper..................................................................................................................................................46

Precautions for Loading Paper....................................................................................................................46

Unusable Paper............................................................................................................................................46

Paper Storage..............................................................................................................................................47

Loading Paper into Paper Trays..................................................................................................................48

Loading Paper into the Bypass Tray...........................................................................................................50

Loading Paper into Tray 3 (LCT).................................................................................................................51

Loading Paper into the Large Capacity Tray (LCT)...................................................................................53

Loading Orientation-Fixed Paper or Two-Sided Paper............................................................................54

Standard Printing..............................................................................................................................................56

Printing with Windows (PCL 6/PostScript 3).............................................................................................56

Printing with Windows (PCL 5c/5e)..........................................................................................................56

Printing with Mac OS X...............................................................................................................................57

Printing on Both Sides of Sheets..................................................................................................................58

Combining Multiple Pages into Single Page.............................................................................................59

Printing on Envelopes.......................................................................................................................................61

Loading Envelopes.......................................................................................................................................61

Printing on Envelopes with Windows (PCL 6/PostScript 3).....................................................................63

Printing on Envelopes with Windows (PCL 5c/5e)...................................................................................63

Printing on Envelopes with Mac OS X........................................................................................................64

Storing a Document.........................................................................................................................................65

Storing a Document with Windows............................................................................................................65

Storing a Document with Mac OS X..........................................................................................................66

3. Troubleshooting

When Indicators Are Displayed......................................................................................................................69

When a Panel Tone Beeps..............................................................................................................................70

Checking Printer Status and Settings..............................................................................................................71

When an Indicator for the [Check Status] Key Is Lit......................................................................................73

When You Have Problems Operating the Printer..........................................................................................75

When the Image Density Changes.................................................................................................................80

If USB Connection Fails...................................................................................................................................81

When Messages Are Displayed.....................................................................................................................82

Status Messages..........................................................................................................................................82

Alert Messages (Displayed on the Control Panel)....................................................................................83

Alert Messages (Printed on Error Logs and Reports)................................................................................86

Checking the Error Log....................................................................................................................................96

When You Cannot Print...................................................................................................................................97

When the Data In Indicator Does Not Light Up or Flash..........................................................................99

Other Printing Problems.................................................................................................................................100

Removing Jammed Paper..............................................................................................................................112

Locating Jammed Paper............................................................................................................................113

When R1–R5 Is Displayed for the 1000-Sheet Finisher........................................................................114

When R1–R4 Is Displayed for the 3000-sheet finisher.........................................................................115

When R5 - R8 Is Displayed for the 3000-sheet finisher........................................................................116

Removing Jammed Staples...........................................................................................................................117

1000-Sheet Finisher..................................................................................................................................118

3000-sheet Finisher..................................................................................................................................119

Removing Punch Waste.................................................................................................................................120

4. Replenishing and Replacing Consumables

Adding Toner.................................................................................................................................................121

Replacing Other Consumables.....................................................................................................................124

Adding Staples...............................................................................................................................................125

Trademarks.....................................................................................................................................................126

1. Getting Started

This section describes the symbols used in the manuals supplied with the printer, available options, names and functions of components, and setup procedures.

Before You Start

How to Read the Manuals

Symbols used in the manuals

This manual uses the following symbols:

Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations.

Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.

This symbol is located at the end of sections. It indicates where you can find further relevant information.

[ ]

Indicates the names of keys on the machine's display or control panels.

(mainly Europe and Asia)

(mainly North America)

Differences in the functions of Region A and Region B models are indicated by two symbols. Read the information indicated by the symbol that corresponds to the region of the model you are using. For details about which symbol corresponds to the model you are using, see p.7 "Model-Specific Information".

Disclaimer

Contents of this manual are subject to change without prior notice.

To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this machine, losses of the registered data, or the use of this product and operation manuals provided with it.

1. Getting Started

Make sure that you always copy or have backups of the data registered in this machine. Documents or data might be erased due to your operational errors or malfunctions of the machine.

In no event will the manufacturer be responsible for any documents created by you using this machine or any results from the data executed by you.

Notes

The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products.

For good output quality, the manufacturer recommends that you use genuine toner from the manufacturer.

Some illustrations in this manual might be slightly different from the machine.

About IP address

In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using.

List of Options

This section provides a list of options for this printer and the names commonly used in this manual.

Option name Description

Paper Feed Unit PB3130 1000-sheet paper feed unit

LCIT PB3140 2000-sheet paper feed unit

LCIT RT3020 1200-sheet paper feed unit

Bridge Unit BU3060 Bridge unit

Finisher SR3090 1000-sheet finisher

Finisher SR3120 3000-sheet finisher

Punch Unit PU 3030 NA

Punch Unit PU 3030 EU

Punch Unit PU 3030 SC

Output Jogger Unit Type 9002A Output jogger unit

Punch unit

Memory Unit Type L 512MB SDRAM module

Option name Description

CQT652

Hard Disk Drive Option Type 8300 Hard disk

Before You Start

Gigabit Ethernet Board Type A

Gigabit Ethernet board

Giabit Ethernet Board Type C

IEEE802.11a/g Interface Unit Type M

IEEE802.11 Interface Unit Type P

Wireless LAN interface board

IEEE802.11a/g Interface Unit Type L

IEEE 1284 Interface Board Type A IEEE 1284 interface board

SD card for NetWare printing Type N NetWare card

VM Card Type U VM card

Model-Specific Information

This section explains how to identify the region to which your printer belongs.

There is a label on the rear of the printer, located in the position shown below. The label contains details that identify the region to which your printer belongs. Read the label.

The following information is region-specific. Read the information under the symbol that corresponds to the region of your printer.

(mainly Europe and Asia)

1. Getting Started

If the label contains the following, your printer is a region A model:

• CODE XXXX -22, -27

• 220–240 V

(mainly North America)

If the label contains the following, your printer is a region B model:

• CODE XXXX -17

• 120–127 V

• Dimensions in this manual are given in two units of measure: metric and inch. If your printer is a Region A model, refer to the metric units. If your printer is a Region B model, refer to the inch units.

7 6 5

CQT300

Guide to Names and Functions of Components

Guide to Components

• Do not obstruct the ventilation holes by placing objects near or against them. If the printer overheats, a fault might occur.

Front and right view

1. Standard output tray

Printed pages are output here.

2. Upper right cover

Open this cover to remove jammed paper.

3. Bypass tray extension

When loading paper larger than A4 , pull out the bypass tray extension.

4. Bypass tray

Up to 100 sheets of plain paper can be loaded.

5. Right cover (Duplex unit)

Open this cover to remove jammed paper, or to replace Maintenance Kit B (the fusing unit and transfer unit).

6. Handle

Pull out this handle when lifting the printer.

7. Tray 1, Tray 2

Up to 550 sheets of plain paper can be loaded in each tray.

213 4

CQT302

1. Getting Started

8. Power switch

Use this switch to turn the power on and off.

Perform the shutdown procedure before turning the power off. For details about how to shut down the printer, see p.25 "Turning Off the Power".

9. Front cover

Open this cover to replace the toner or Maintenance Kit A (the development unit).

10. Control panel

See p.11 "Guide to the Names and Functions of the Printer's Control Panel".

11. Paper support

Extend the paper support when printing on paper larger than A3 .

Rear and left view

1. Optional interface board slot

Optional interface boards can be inserted.

Insert an optional Gigabit Ethernet board, wireless LAN interface board, or IEEE 1284 interface board.

2. USB port A

Connect external devices to the printer, such as a card authentication device.

3. USB port B

Use a USB cable to connect the printer to a computer.

4. Controller board

Slide this out to install the hard disk or SDRAM module.

5. Power connector

Connect the power cord to the printer. Insert the other end of the cable into an electrical outlet.

6. Expansion card slots

Remove the cover and install the SD cards.

7. Ethernet port

3 2

CQT301

Use a network interface cable to connect the printer to a network.

8. Handle

Hold this handle when pulling out the controller board.

Interior

Guide to Names and Functions of Components

1. Fusing unit

Replace the fusing unit when the following message appears:

• "Replacement of Maintenance Kit B is now necessary. Replace Maintenance Kit B."

The fusing unit is included in Maintenance Kit B.

2. Transfer unit

Replace the transfer unit when the following message appears:

• "Replacement of Maintenance Kit B is now necessary. Replace Maintenance Kit B."

The transfer unit is included in Maintenance Kit B.

3. Development unit

Replace the development unit when the following message appears:

• "Replacement of Maintenance Kit A is now necessary. Replace Maintenance Kit A."

The development unit is included in Maintenance Kit A.

4. Toner

Replace the toner when the following message appears:

• " No toner. Replace Toner Cartridge."

Guide to the Names and Functions of the Printer's Control Panel

This illustration shows the control panel of the printer with options fully installed.

6 7

CQT135

1. Getting Started

1. Display panel

Displays keys for each function, operation status, or messages. See p.16 "How to Use the Screens on the Control Panel".

2. Light Sensor

The sensor that detects the ambient light level when the ECO Night Sensor function is enabled.

3. [Home] key

Press to display the [Home] screen. For details, see p.14 "How to Use the [Home] Screen".

4. [Suspend] key

Press this key to suspend a print job. The key lights up while the job is suspended.

5. [Check Status] key

Press to check the printer's system status, operational status of each function, and current jobs. You can also display the job history and the printer's maintenance information.

6. Data In indicator

Flashes when the printer is receiving print jobs from a computer. The data in indicator is lit if there is data to be printed.

7. Check Status indicator

Lights up or flashes when a printer error occurs.

Guide to Names and Functions of Components

Steady red: printing is not possible.

Flashing yellow: the printer will soon require maintenance or a replacement consumable such as a print cartridge. Printing is possible, but print quality cannot be ensured.

Follow the instructions that appear on the display.

8. Power indicator

Remains lit while the power is on. It is unlit when the power is off or while the printer is in energy saver mode.

9. [Energy Saver] key

Press to switch to and from Sleep mode. See p.26 "Saving Energy". When the printer is in Sleep mode, the [Energy Saver] key flashes slowly.

10. [Login/Logout] key

Press to log in or log out.

11. [User Tools] key

Press to change the default settings to meet your requirements. See "Displaying the Printer Configuration Screens Using the Control Panel", Operating Instructions.

12. [Simple Screen] key

Press to switch to the simple screen. See p.18 "Switching Screen Patterns".

13. Media access lamp

Lights up when a memory storage device is inserted in the media slot or accessed.

14. Media slots

Use to insert an SD card or a USB flash memory device.

Touch the display panel Press the [Home] key

CQT659

1. Getting Started

Using the Screen on the Control Panel

This section describes how to use the screen on the control panel.

1. [Home] screen

Displays function and shortcut icons. For details, see p.14 "How to Use the [Home] Screen".

2. [Printer] screen

Displays operation status, messages, and function menus. For details, see p.16 "How to Use the Screens on the Control Panel".

3. [Supplies Info] screen

Allows you to check the printer status, such as toner and paper levels.

• The [Home] screen is set as the default screen when the printer is turned on. You can change this default setting under Function Priority. See "System Settings", Operating Instructions.

How to Use the [Home] Screen

To display the [Home] screen, press the [Home] key.

The icons of each function are displayed on the [Home] screen.

CQT657

Using the Screen on the Control Panel

You can add shortcuts to frequently used embedded software applications to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The embedded software applications can be recalled easily by pressing the shortcut icons.

• Do not apply strong impact or force to the screen. Otherwise, it may be damaged. Maximum force allowable is approx. 30 N (approx. 3 kgf). (N = Newton, kgf = Kilogram force. 1 kgf = 9.8 N.)

1. Supply Information icon

Press to display the [Supplies Info] screen to check toner and paper levels.

2. [Printer]

Press to display the [Printer] screen.

3. Shortcut icon area

You can add shortcuts to embedded software applications to the [Home] screen. For details about how to register shortcuts, see "Adding icons to the [Home] screen", Operating Instructions..

4. Home screen image

You can display an image such as a corporate logo on the [Home] screen. To change the image, see "Displaying the image on the [Home] screen", Operating Instructions.

5. /

Press to switch pages when the icons are not displayed on one page.

• When an embedded software application is installed, a function icon for the application is displayed on the [Home] screen.

• You can change the order of icons. For details, see "Changing the order of icons on the [Home] screen", Operating Instructions.

System Reset

After finishing a job, the printer waits a specified length of time and then restores its settings to the default values specified under Function Priority. This function is called "System Reset". For the procedure for specifying default settings under Function Priority, see "System Settings", Operating Instructions.

QCT661

1. Getting Started

To change the length of time that the printer waits before restoring its settings to their default values, use the System Auto Reset Timer setting. See "System Settings", Operating Instructions.

How to Use the Screens on the Control Panel

The display panel shows the operation status, messages, and function menus.

The function items displayed serve as selector keys. You can select or specify an item by lightly pressing them.

When you select or specify an item on the display panel, it is highlighted such as . Keys appearing as cannot be used.

• Do not apply strong impact or force to the screen. Otherwise, it may be damaged. Maximum force allowable is approx. 30N (approx. 3 kgf). (N = Newton, kgf = Kilogram force. 1 kgf = 9.8N.)

The [Home] screen is set as the default screen when the printer is turned on.

1. Operational status or messages

Displays current printer status, such as "Ready", "Offline", and "Printing...". Information about the print job (user ID and document name) appears in this section.

2. [Print Jobs]

Press to display print jobs sent from a computer.

3. Supply Information

4. [Prt. From Dev.]

5. [Job Reset]

You can check the remaining toner and paper. Press to display the [Supplies Info] screen.

Press to display the screen for printing files stored on memory storage devices directly.

Press to cancel the current print job.

If you press it when Hex Dump is selected, Hex Dump is canceled.

CQT201

Using the Screen on the Control Panel

6. [Job Operation]

Press to suspend a job being processed.

7. [Form Feed]

Press to print all the data left in the printer's input buffer.

8. [Other Functns.]

Press to display the error logs and status of spooled jobs.

How to use the [Information] screen

To improve user’s environmental consciousness, you can configure the printer to notify users how much they have conserved paper usage by utilizing various paper conserving function of the printer.

When user authentication is enabled, the screen is displayed when you log in to the printer. When user authentication is not enabled, the screen is displayed after returning from Sleep mode or after a system reset. The [Information] screen appears when the power is turned on, regardless of the authentication settings.

1. Message

A message from the administrator is displayed.

2. Total Print Pages

Total numbers of pages printed in the current count period and the previous count period are displayed.

3. Eco-friendly Indicator

• Paper Reduction:

Shows the amount of paper saved by using the duplex and combine printing functions. The value indicates the percentage of paper saved from the total of all the paper used. As the percentage increases, the stack of paper decreases and the flower grows. When the ratio is 76% or more, the flower starts to bloom.

• 2 sided Utilization:

The ratio of 2-sided prints to the total number of prints is displayed.

• Combine Utilization:

CQT663

1. Getting Started

The ratio of combined prints to the total number of prints is displayed.

4. Count periods

The current and previous count periods are displayed.

5. [Exit]

Press this to close the [Information] screen and return to operation.

• Depending on the printer settings, the [Information] screen may not be displayed. For details, see Security Guide.

• You can also use Web Image Monitor to check the usage status. For details about how to check them, see Web Image Monitor Help.

• Under [Eco-friendly Counter Period/Administrator Message] in [System Settings], you can check "Count Period", "Administrator Message", "Display Information Screen", and "Display Time". Only the administrator can change the settings. For details, see Security Guide.

Switching Screen Patterns

This section explains how to switch to the simple screen and the keys that are displayed.

When you press the [Simple Screen] key, the screen changes from the initial display to the simple screen.

Only the main functions are presented on the simple screen.

Letters and keys are displayed at a larger size, making operations easier.

1. Press the [Simple Screen] key.

This illustration shows the simple display of the [Printer] screen.

Using the Screen on the Control Panel

To increase the screen contrast, press the [Simple Screen] key again.

• To return to the initial display from the high contrast screen, press the [Simple Screen] key again.

• Certain keys do not appear on the simple screen.

Adding Icons to the [Home] Screen

You can also review icons of functions and embedded software applications that you deleted from the [Home] screen.

• Shortcut names of up to 32 characters can be displayed in a standard screen. If the name of the shortcut is longer than 32 characters, the 32nd character is replaced with "...". Only 30 characters can be displayed in a simple screen. If the name of the shortcut is longer than 30 characters, the 30th character is replaced with "...".

• You can register up to 72 function and shortcut icons. Delete unused icons if the limit is reached. For details see "Deleting an icon on the [Home] screen", Operating Instructions.

• You can change the position of icons. For details, see "Changing the order of icons on the [Home] screen", Operating Instructions.

In the following procedure, a shortcut to an embedded software application is registered to the [Home] screen.

For using Web Image Monitor

1. Log in to Web Image Monitor as an administrator.

For details, see "Displaying the Printer Configuration Screens Using a Web Browser", Operating Instructions.

2. Point to [Device Management], and then click [Device Home Management].

3. Click [Edit Icons].

4. Point to [ Icon can be added.] of the position that you want to add, and then click [

Add].

5. Select the function or shortcut icon you want to add.

1. Getting Started

6. Click [OK] four times.

For using User Tools

1. Press [Add Icon] in the [Edit Home] screen.

For details about how to access the [Edit Home] screen, see "Displaying the Printer Configuration Screens Using the Control Panel", Operating Instructions.

2. Press [Select Icon to Add].

3. Press [Application].

4. Select the application you want to add.

5. Press [Select Destination].

6. Specify the position where [Blank] is displayed.

7. Press [Exit].

8. Press the [User Tools] key.

• Press [ ] on the upper-right corner of the [Select Destination] screen to check the position on the simple screen.

Logging in the Printer

This section describes how to log in to the printer.

If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is enabled, the authentication screen appears on the display. The printer only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is enabled, you cannot use the printer until you enter the User Code.

If you can use the printer, you are logged in. When you exit the operable state, you are logged out. Be sure to log out to prevent unauthorized usage.

• Ask the user administrator for the Login User Name, Login Password, and User Code. For details about user authentication, see Security Guide.

User Code Authentication Using the Control Panel

This section explains the procedure for logging in to the printer using the control panel while User Code Authentication is enabled.

If User Code Authentication is enabled, a screen prompting you to enter a User Code appears.

1. Enter a User Code (up to eight digits), and then press [OK].

• To log out, press the [Energy Saver] key after jobs are completed.

User Code Authentication Using a Printer Driver

This section explains the procedure for logging in to the printer using a printer driver while User Code Authentication is enabled.

If User Code Authentication is enabled., specify the User Code in the printer properties of the printer driver. For details, see the printer driver Help.

• The PCL printer driver supports User Code Authentication.

• When logged in using User Code Authentication, you do not have to log out.

Logging In Using the Control Panel

This section explains the procedure for logging in when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is enabled.

CQT599

1. Getting Started

1. Press [Login].

2. Enter a Login User Name, and then press [OK].

3. Enter a Login Password, and then press [OK].

When the user is authenticated, the screen for the function you are using appears.

Logging Out Using the Control Panel

This section explains the procedure for logging out when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is enabled.

• To prevent use of the printer by unauthorized persons, always log out when you have finished using the printer.

1. Press the [Login/Logout] key.

2. Press [Yes].

Logging In Using a Printer Driver

Enter your login user name and password as registered in the printer. You need only do this the first time you access the printer.

The PCL printer driver supports User Code Authentication.

Logging in the Printer

The procedure is explained using Windows 7 as an example.

1. Open the printer properties dialog box, and then click the [Advanced Options] tab.

For details about displaying the printer properties dialog box, see p.28 "Displaying the Printer Driver Properties with Windows".

2. Select the [User Authentication] check box.

3. If you want to encrypt the login password, click [Driver Encryption Key...].

If you do not want to encrypt the password, proceed to step 6.

4. Enter the driver encryption key already set on the printer.

5. Click [OK] to close the [Driver Encryption Key] dialog box.

6. Click [OK] to close the printer properties dialog box.

7. Open the printing preferences dialog box.

8. Specify the user authentication setting.

If you are using the PCL 5e printer driver, click the [Valid Access] tab, and then click [Authentications...].

If you are using the PCL 6 printer driver, click the [Detailed Settings] tab, click [Job Setup], and then click [Authentication...] in the [Job Setup] area.

9. Enter a login user name and login password already set on the printer or the server for

user authentication.

Be sure to enter the same login user name and login password that is registered on the printer or server.

If you do not enter a valid login user name and login password, printing will not start.

10. Click [OK] to close the [Authentication] dialog box.

11. Click [OK] to close the printing preferences dialog box.

• Depending on the application in use, the properties specified in this procedure may not take effect.

• If you log in using the printer driver, you do not need to log out when you finish.

Logging In Using Web Image Monitor

For details about how to log in via Web Image Monitor, see "Displaying the Printer Configuration Screens Using a Web Browser", Operating Instructions.

• For User Code Authentication, enter a User Code in the [Login User Name] box, and then click [Login].

• The procedure may differ depending on the Web browser used.

1. Getting Started

Logging Out Using Web Image Monitor

This section explains the procedure for logging out via Web Image Monitor.

1. Click [Logout] to log out.

• Delete the cache memory of the Web browser after logging out.

CQT375

Turning On/Off the Power

This section describes how to turn on/off the printer.

• This printer automatically enters Sleep mode if you do not use it for a while. To specify the time that the printer waits before it enters Sleep mode, configure the Sleep Mode Timer setting. See "Timer Settings", Operating Instructions.

Turning On the Power

• Do not turn off the power switch immediately after turning it on. Doing so may result in damage to the hard disk or memory, leading to malfunctions.

1. Make sure the power cord is firmly plugged into the wall outlet.

2. Turn on the power switch.

The power indicator turns on.

• After you switch the power on, a screen may appear to indicate that the printer is initializing. Do not switch the power off during this process. Initialization takes about two minutes.

Turning Off the Power

• When disconnecting the power cord from the wall outlet, always pull the plug, not the cord. Pulling the cord can damage the power cord. Use of damaged power cords could result in fire or electric shock.

1. Getting Started

• After turning the printer's power off, wait at least a few seconds before turning it back on. If the message "Turn main Power Switch off" appears, turn the printer's power off, wait 10 seconds or more, and then turn it back on again. Never turn the power back on immediately after turning it off.

• Before unplugging the power cord plug, turn off the power switch and make sure the power switch indicator turns off. Not doing so may result in damage to the hard disk or memory, leading to malfunctions.

• Do not turn off the power while the printer is in operation.

1. Turn off the power switch.

The power indicator goes out.

Saving Energy

This printer has the following energy saving functions.

Sleep mode

If the printer remains inactive for a specified period after entering Low Power mode, it enters Sleep mode to further reduce power consumption. The printer also enters Sleep mode under the following conditions:

• When the [Energy Saver] key is pressed

• The time the printer waits before entering Sleep mode is set in [Sleep Mode Timer]

• When the ECO Night Sensor detects the ambient light level

For details about setting [Sleep Mode Timer] and [ECO Night Sensor], see "Timer Settings" and "Administrator Tools", Operating Instructions.

To exit Sleep mode, do one of the following:

• Press the [Energy Saver] key

• Press the [Check Status] key

Off mode with Weekly Timer

Specify the time when the printer switches to and from Off mode. This timer can be set for Monday through Sunday. For details about setting [Weekly Timer], see "Timer Settings", Operating Instructions.

Off mode with ECO Night Sensor

The printer detects the ambient light level and enters Off mode at night automatically. For details about setting [ECO Night Sensor], see "Administrator Tools", Operating Instructions.

• When the printer is in Sleep mode, the [Energy Saver] key flashes slowly.

• The energy saving functions will not operate in the following cases:

• During communication with external equipment

• When the hard disk is active

• When a warning message appears

• When the service call message appears

• When paper is jammed

• When the printer's covers are opened

• When the "No toner. Replace Toner Cartridge." message appears

• When toner is being replenished

• When the [User Tools] screen is displayed

• When fixed warm-up is in progress

• When data is being processed

• When operations are suspended during printing

• When the Data In indicator is on or blinking

• When the sample print, locked print, hold print, or stored print screen is displayed

Turning On/Off the Power

• When the screen of a document that was stored appears

• The printer consumes less energy when in Sleep mode, but it takes longer to start printing.

• If two or more energy saving functions are set, the function for which the predetermined conditions to enter energy saving mode are met takes effect first.

1. Getting Started

Displaying the Printer Configuration Screens

This section explains how to display the configuration screen of the printer.

Displaying the Printer Driver Properties with Windows

This section explains how to open the printer driver properties from [Devices and Printers].

• Manage Printers permission is required to change the printer settings. Log on as an Administrators group member.

• You cannot change the printer default settings for individual users. Settings made in the printer properties dialog box are applied to all users.

1. On the [Start] menu, click [Devices and Printers].

2. Right-click the icon of the printer you want to use.

3. Click [Printer properties].

Displaying the Printing Preferences dialog box from the [Start] menu

This section explains how to open the [Printing Preferences] dialog box from [Devices and Printers].

• When the printer driver is distributed from the print server, the setting values specified by the server are displayed as the default for [Printing Defaults...].

• You cannot configure different print settings for each user. The settings configured in this dialog box are used as the default.

1. On the [Start] menu, click [Devices and Printers].

2. Right-click the icon of the printer you want to use.

3. Click [Printing Preferences].

Displaying the Printing Preferences dialog box in an application

You can make printer settings for a specific application. To make printer settings for a specific application, open the [Printing Preferences] dialog box from that application.

The settings displayed in the [Printing Preference] dialog box opened from the [Devices and Printers] window are applied as the default in the [Printing Preference] dialog box opened in an application. When printing from an application, modify the settings as required.

Displaying the Printer Configuration Screens

The screens displayed may differ depending on the application. The following procedure explains how to print documents from an application using WordPad in Windows 7 as an example.

1. Click the WordPad menu button in the upper left corner of the window, and then click

[Print].

2. In the [Select Printer] list, select the printer you want to use.

3. Click [Preferences].

• Procedures for opening the [Printing Preferences] dialog box vary depending on the application. For details, see the printer driver Help or the manuals provided with the application.

Using One Click Presets

Some of the frequently used functions are registered under "One Click Preset List:" on the [One Click Presets] tab.

You can apply the relevant setting simply by clicking on the one click preset name. This helps to avoid incorrect settings and misprints.

One click presets can be added, modified, and deleted as required. By using registered one click presets, users without in-depth knowledge of the printer driver can utilize advanced printing functions easily.

Follow the procedure to register one click presets.

1. Open the printing preferences dialog box.

2. Make the settings you require.

3. Click [Register Current Settings...].

4. Enter a name and comment that describe the setting, and then click [OK].

5. Click [OK].

• For details about modifying and deleting one click presets, see the printer driver Help.

Displaying the Printer Driver Help

Displaying the printer driver Help

If you click [Help] in the setting dialog box for the printer driver, the Help contents corresponding to the displayed tab appears.

1. Getting Started

Displaying the descriptions of the items on the printer driver's settings dialog box

If you click the question mark button in the upper right corner of the setting dialog box for the printer driver, the mouse's pointer changes to a question mark. Move this question mark over the item whose Help information you want to view, and then left-click to display the Help information.

Displaying the Printer Driver Properties with Mac OS X

This section explains how to display the printer driver settings screen on Mac OS X. Displayed screens may differ from those indicated in the following steps depending on the application. In the procedure below, Text Edit provided with Mac OS X 10.6 is used as an example.

1. Start System Preferences.

2. Click [Print & Fax].

3. Click the icon of the printer you want to use.

Displaying the printing preferences screen from an application

You can make printer settings for a specific application. To make printer settings for a specific application, open the printing preferences screen from that application.

1. Select [Print] on the [File] menu.

2. Select the printer you are using in the [Printer:] pop-up menu.

2. Printing

This chapter describes how to set up the printer before use including the procedures for loading paper into the paper trays and configuring printer settings, and how to print documents using various printing functions. Printing procedures using the printer drivers on Windows 7 and Mac OS X 10.6 are shown as an examples.

Paper Specification

This section describes the recommended paper sizes, types, and paper weight for each tray.

Supported Paper for Each Input Tray

The following tables provide details of the sizes, types, feed directions, and maximum number of sheets of paper that can be loaded in each of the printer input trays. It also provides supported paper information when duplex printing is specified.

• The paper capacities described in the tables below are examples. The actual paper capacities might be lower, depending on the paper type.

Tray 1

Plain Paper, Recycled Paper, Color Paper, Special

Paper type

Paper sizes selected automatically

Paper 1 to 3, Letterhead, Preprinted Paper, Prepunched Paper, Bond Paper, Label Paper, Thick: Back Side, Thick 2: Back Side, Envelope

A3 , A4 , A5 , B4 JIS , B5 JIS ,

81/2 × 11

11 × 17 , 81/2 × 14 , 81/2 × 11 ,

71/4 × 101/2, A4 , A5 , B5 JIS

2. Printing

Standard size:

11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2, 8 × 10

71/4 × 101/

, 11 × 15 , 11 × 14 , 10 × 15 ,

10 × 14 , 41/8 × 91/2, C5 Env , DL Env

A3 , A4 , B4 JIS , B5 JIS , 81/2 × 13

Paper sizes requiring manual setting

, 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/ , 8 × 10

71/4 × 101/2, 11 × 15 , 11 × 14 , 10 × 15 , 10 × 14 , 41/8 × 91/2, C5 Env , DL Env

Custom size:

• Vertical: 182.0–297.0 mm (7.17–11.69 inches)

• Horizontal: 148.0–432.0 mm (5.83–17.00 inches)

Paper weight 60–216 g/m2 (16 lb. Bond–80 lb. Cover)

80 g/m2 (20 lb. Bond): 550 sheets

Paper capacity

Envelopes: 50 sheets

Note Load envelopes with their flaps fully open.

Tray 2

Paper type

Paper sizes selected automatically

Plain Paper, Recycled Paper, Color Paper, Special Paper 1 to 3, Letterhead, Preprinted Paper, Prepunched Paper, Bond Paper, Label Paper, Thick: Back Side, Thick 2: Back Side, Envelope

A3 , A4 , A5 , B4 JIS , B5 JIS ,

81/2 × 11

11 × 17 , 81/2 × 14 , 81/2 × 11 ,

71/4 × 101/2, A4 , A5 , B5 JIS

Paper Specification

Standard size:

11 × 17 , 81/2 × 14 , 81/2 × 13 ,

81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 ,

8 × 101/

, 8 × 10 , 71/4 × 101/

, 11 × 14 , 10 × 15 , 10 × 14 , 41/8 × 91/2,

C5 Env , DL Env

A3 , A4 , B4 JIS , B5 JIS , 81/2 × 13

Paper sizes requiring manual setting

, 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/

, 8 × 10 , 71/4 × 101/2, 11 × 15 , 11 × 14 , 10 × 15 , 10 × 14 , 41/8 × 91/2, C5 Env , DL Env

Custom size:

• Vertical: 182.0–297.0 mm (7.17–11.69 inches)

• Horizontal: 148.0–432.0 mm (5.83–17.00 inches)

Paper weight 60–216 g/m2 (16 lb. Bond–80 lb. Cover)

80 g/m2 (20 lb. Bond): 550 sheets

Paper capacity

Envelopes: 50 sheets

Note • Load envelopes with their flaps fully open.

Bypass Tray

, 11 × 15

Paper type

Paper sizes selected automatically

Plain Paper, Recycled Paper, Color Paper, Special Paper 1 to 3, Letterhead, Preprinted Paper, Prepunched Paper, Bond Paper, Cardstock, OHP(Transparency), Label Paper, Thick: Back Side, Thick 2: Back Side, Envelope

A3 , A4 , A5 , A6

11 × 17 , 81/2 × 11 , 51/2 × 81/

2. Printing

Standard size:

B4 JIS , B5 JIS , B6 JIS , 11 × 17 ,

81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14

, 81/4 × 13 , 8 × 13 ,

8 × 101/ 81/2, 41/8 × 91/2, 37/8 × 71/

, 8 × 10 , 71/4 × 101/

, C6 Env , DL Env , 12 × 18 , 11 × 15 , 11

× 14 , 10 × 15 , 10 × 14

A3 , A4 , A5 , A6 , B4 JIS , B5

Paper sizes requiring manual setting

JIS , B6 JIS , 81/2 × 14 , 81/2 × 13 , 81/4 × 14 , 81/4 × 13 , 8 × 13 ,

8 × 101/ 91/2, 37/8 × 71/

, 8 × 10 , 71/4 × 101/

, C5 Env , C6 Env ,

DL Env , 12 × 18 , 11 × 15 , 11 × 14 , 10 × 15

, 10 × 14

Custom size

• Vertical: 90.0–305.0 mm (3.55–12.00 inches)

• Horizontal: 148.0–600.0 mm (5.83–23.62 inches)

Paper weight 52–216 g/m2 (14 lb. Bond–80 lb. Cover)

• 80 g/m2 (20 lb. Bond) : 100 sheets

• Thick Paper 1: 40 sheets

Paper capacity

• Thick Paper 2: 20 sheets

, C5 Env

, 51/2 ×

, 41/8 ×

1000-sheet paper feed unit

Paper type

Paper sizes selected automatically

• Label Paper: 1 sheet

Plain Paper, Recycled Paper, Color Paper, Special Paper 1 to 3, Letterhead, Preprinted Paper, Prepunched Paper, Bond Paper, Label Paper Thick: Back Side, Thick 2: Back Side, Envelope

A3 , A4 , A5 , B4 JIS , B5 JIS ,

81/2 × 11

11 × 17 , 81/2 × 14 , 81/2 × 11 ,

71/4 × 101/2, A4 , A5 , B5 JIS

Paper Specification

Standard size:

11 × 17 , 81/2 × 14 , 81/2 × 13 ,

81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 ,

8 × 101/

, 8 × 10 , 71/4 × 101/

, 11 × 14 , 10 × 15 , 10 × 14 , 41/8 × 91/2,

C5 Env , DL Env

A3 , A4 , B4 JIS , B5 JIS , 81/2 × 13

Paper sizes requiring manual setting

, 81/4 × 14 , 81/4 × 13 , 8 × 13 ,

8 × 101/

, 8 × 10 , 71/4 × 101/2, 11 × 15 ,

11 × 14 , 10 × 15 , 10 × 14 , 41/8 × 91/2, C5 Env , DL Env

Custom size:

• Vertical: 182.0–297.0 mm (7.17–11.69 inches)

• Horizontal: 148.0–432.0 mm (5.83–17.00 inches)

Paper weight 60–216 g/m2 (16 lb. Bond–80 lb. Cover)

Paper capacity (80 g/m2, 20 lb. Bond)

550 sheets × 2 tray

2000-sheet paper feed unit

Plain Paper, Recycled Paper, Color Paper, Special

Paper type

Paper 1 to 3, Letterhead, Preprinted Paper, Prepunched Paper, Bond Paper, Thick: Back Side, Thick 2: Back Side

, 11 × 15

Paper sizes

81/2 × 11

Paper weight 60–216 g/m2 (16 lb. Bond–80 lb. Cover)

Paper capacity (80 g/m2, 20 lb. Bond)

1,000 sheets × 2 trays

• Custom paper size is not supported.

Note

• The paper tray fence is fixed. If you wish to change the size of paper placed in this tray, contact your service representative.

2. Printing

1200-sheet paper feed unit

Paper type

Plain Paper, Recycled Paper, Color Paper, Special Paper 1 to 3, Letterhead, Preprinted Paper, Prepunched Paper, Bond Paper, Label Paper, Thick: Back Side, Thick 2: Back Side

Paper sizes

81/2 × 11

Paper weight 60–216 g/m2 (16 lb. Bond–80 lb. Cover)

Paper capacity (80 g/m2, 20 lb. Bond)

1,200 sheets

• Custom paper size is not supported.

Note

• The paper tray fence is fixed. If you wish to change the size of paper placed in this tray, contact your service representative.

Duplex printing

Plain Paper, Recycled Paper, Color Paper, Special

Paper type

Paper 1 to 3, Letterhead, Preprinted Paper, Prepunched Paper, Bond Paper, Thick: Back Side, Thick 2: Back Side

Standard size:

A3 , A4 , A5 , A6 , B4 JIS , B5 JIS , B6 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 ,

Paper sizes

8 × 101/ 81/2, 11 × 15 , 11 × 14 , 10 × 15 , 10 × 14

, 8 × 10 , 71/4 × 101/

Custom size:

• Vertical: 90.0–297.0 mm (3.55–11.69 inches)

• Horizontal: 148.0–432.0 mm (5.83–17.00 inches)

Paper weight 60–160 g/m2 (16 lb. Bond–60 lb. Cover)

, 51/2 ×

Paper Specification

Supported Paper for Each Output Tray

The following tables provide details of the sizes, feed directions, and maximum number of sheets of paper that can be stacked in each of the printer's output trays. They also describe the specifications for the staple function of the optional finisher.

• The paper capacities described in the tables below are examples. The actual paper capacities might be lower, depending on the paper type.

Standard output tray

Paper capacity (80 g/m2, 20 lb. Bond):

• 500 sheets (A4 , 81/2 × 11 or smaller)

• 250 sheets (B4 JIS , 81/2 × 14 or larger)

Bridge unit

Paper capacity (80 g/m2, 20 lb. Bond):

• 250 sheets: A4, 81/2 × 11 or smaller

• 125 sheets: B4 JIS, 81/2 × 14 or larger

1000-sheet finisher

Finisher upper tray

Standard size:

A3 , B4 JIS , A4 , B5 JIS , A5 , B6 JIS , A6 , 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14

, 81/4 × 13 , 8 × 13 ,

Paper sizes

8 × 101/ 101/

Custom size:

• Vertical: 100.0–305.0 mm (3.94–12.00 inches)

• Horizontal: 148.0–460.0 mm (5.83–18.11 inches)

Paper weight 52–216 g/m2 (14 lb. Bond–80 lb. Cover)

Stack capacity (80 g/m2, 20 lb. Bond)

• 250 sheets: A4, 81/2 × 11 or smaller

• 50 sheets: B4 JIS, 81/2 × 14 or larger

, 8 × 10 , 51/2 × 81/2, 71/4 ×

, 11 × 14 , 10 × 15

2. Printing

Finisher shift tray

Paper sizes

A3 , B4 JIS , A4 , B5 JIS , A5 , 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 , 81/2 × 14 , 81/ × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 ,

8 × 101/ 101/

, 8 × 10 , 51/2 × 81/2, 71/4 ×

, 11 × 14 , 10 × 15

Paper weight 52–160 g/m2 (14 lb. Bond–60 lb. Cover)

A3 , A4 , B4 JIS , B5 JIS , 12 × 18 , 11 × 17

, 11 × 15 , 10 × 14 , 81/2 × 14 , 81/2 × 13 ,

Paper sizes that can be shifted when

81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 ,

delivered to the finisher shift tray

8 × 101/

, 8 × 10 , 71/4 × 101/

14 , 10 × 15

Paper weight that can be shifted when delivered to the finisher shift

52–160 g/m2 (14 lb. Bond–60 lb. Cover)

tray

Paper capacity (80 g/m2, 20 lb. Bond)

1,000 sheets: A4, 81/2 × 11 or smaller

500 sheets: B4 JIS, 81/2 × 14 or larger

Stapling

A3 , B4 JIS , A4 , B5 JIS , 12 × 18 , 11 × 17 , 11 × 15 , 11 × 14 , 10 × 15 , 10 × 14 ,

Paper sizes

81/2 × 14 , 81/2 × 11 ,

71/4 × 101/

, 81/4 × 13 , 8 × 101/

, 8 × 13 , 81/2 × 13 , 81/4 × 14

, 8 × 10

, 11 ×

Paper weight 64–90 g/m2 (17–24 lb. Bond)

Staple capacity (80 g/m2, 20 lb. Bond)

Paper Specification

Without Mixed Size:

• 30 sheets: A3 , B4 JIS , 11 × 17 , 81/2 × 14

, 8 × 13 , 81/2 × 13 , 81/4 × 14 , 81/4 ×

13 , 11 × 15 , 10 × 14 , 11 × 14 , 10 × 15

, 12 × 18

• 50 sheets: A4 , B5 JIS , 81/2 × 11 , 8 × 101/

, 8 × 10 , 71/4 × 101/

With Mixed Size:

16 sheets (A3 /A4 , B4 JIS /B5 JIS , 11 × 17

/81/2 × 11 )

• 2–9 sheets: 100 sets (A4 , B5 JIS , 81/2 × 11 )

• 10–50 sheets: 100–20 sets (A4 , 81/2 × 11 )

Stack capacity after stapling (80 g/m2, 20 lb. Bond)

• 10–50 sheets: 50–10 sets (A4 , B5 JIS , 81/2 × 11 )

• 2–9 sheets: 50 sets (A3 , B4 JIS , 11 × 17 , 81/2 × 14 )

• 10–30 sheets: 50–10 sets (A3 , B4 JIS , 11 × 17 , 81/2 × 14 )

2. Printing

3000-sheet finisher

The finisher upper tray

Standard size:

A3 , B4 JIS , A4 , B5 JIS , A5 , B6 JIS , A6 , 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14

, 81/4 × 13 , 8 × 13 ,

8 × 10 , 8 × 101/

, 51/2 × 81/2, 71/4 ×

101/2, 11 × 14 , 10 × 15

Paper sizes

Custom size:

• Vertical: 100.0–305.0 mm (3.94–12.00 inches)

• Horizontal: 148.0–600.0 mm (5.83–23.62 inches)

When installing the output jogger unit, paper sizes for the finisher upper tray are listed below:

A3 , B4 JIS , A4 , B5 JIS , A5 , 11 × 17 , 81/2 × 14 , 81/2 × 11 , 51/2 × 81/2.

Paper weight 52–160 g/m2 (14 lb. Bond–60 lb. Cover)

Stack capacity (80 g/m2, 20 lb. Bond)

• A4, 81/2 × 11 or smaller: 250 sheets

• B4 JIS, 81/2 × 14 or larger: 50 sheets

The finisher shift tray

Standard size:

A3 , B4 JIS , A4 , B5 JIS , A5 , B6 JIS , A6 , 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14

, 81/4 × 13 , 8 × 13 ,

Paper sizes

8 × 10 , 8 × 101/

, 51/2 × 81/2, 71/4 ×

101/2, 11 × 14 , 10 × 15

Custom size:

• Vertical: 100.0–305.0 mm (3.94–12.00 inches)

• Horizontal: 148.0–600.0 mm (5.83–23.62 inches)

Paper weight 52–216 g/m2 (14 lb. Bond–80 lb. Cover)

Paper Specification

Standard size:

A3 , A4 , A5 , A6 , B4 JIS , B5 JIS , 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 ,

Paper sizes that can be shifted when delivered to the finisher shift tray

Paper weight that can be shifted when delivered to the finisher shift tray

Stack capacity (80 g/m2, 20 lb. Bond)

Stapling

Paper sizes

81/4 × 14 , 81/4 × 13 , 11 × 14 , 10 × 15 , 51/2 × 81/2, 8 × 13 , 8 × 10 , 8 × 101/ 71/4 × 101/

Custom size:

• Vertical: 148.0–305.0 mm (5.83–12.00 inches)

• Horizontal: 148.0–600.0 mm (5.83–23.62 inches)

60–105 g/m2 (16–28 lb. Bond)

• 3,000 sheets: A4 , 81/2 × 11

• 1,500 sheets: A3 , B4 JIS , A4 , B5 JIS , 12 × 18 , 11 × 17 , 81/2 × 14 , 81/2 × 11

• 500 sheets: A5

• 100 sheets: A5 , B6 JIS , A6 , 51/2 × 81/

A3 , B4 JIS , A4 , B5 JIS , 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 , 81/2 × 14 , 81/2 × 11

, 71/4 × 101/

8 × 13 , 81/2 × 13 , 81/4 × 14 , 81/4 × 13 , 8 × 10 , 8 × 101/

, 11 × 14 , 10 × 15

Paper weight 60–81 g/m2 (16–20 lb. Bond)

2. Printing

Staple capacity (80 g/m2, 20 lb. Bond)

Without Mixed Size:

• 30 sheets: A3 , B4 JIS , 11 × 17 , 81/2 × 14

, 8 × 13 , 81/2 × 13 , 81/4 × 14 , 81/4 ×

13 , 12 × 18 ,11 × 15 , 10 × 14 , 11 × 14

, 10 × 15

• 50 sheets: A4 , B5 JIS , 81/2 × 11 , 8 × 101/

, 8 × 10 , 71/4 × 101/

With Mixed Size:

• 30 sheets (A3 /A4 , B4 JIS /B5 JIS , 11 × 17 /81/2 × 11 )

Without Mixed Size:

• 2–19 sheets: 150 sets (A4 , 81/2 × 11 )

• 20–50 sheets: 150–60 sets (A4 , 81/2 × 11 )

• 2–14 sheets: 100 sets (A4 , B5 JIS , 81/2 × 11 )

Stack capacity after stapling (80 g/m2, 20 lb. Bond)

Punch unit

Paper sizes for 2 & 4 holes type: 2 holes

• 15–50 sheets: 100–30 sets (A4 , B5 JIS , 81/2 × 11 )

• 2–14 sheets: 100 sets (other size paper)

• 15–30 sheets: 100–33 sets (other size paper)

With Mixed Size:

• 2–30 sheets: 50 sets (A3 /A4 , B4 JIS /B5 JIS

, 11 × 17 /81/2 × 11 )

Standard size:

: A3, B4 JIS, A4, B5 JIS, 11 × 17, 81/2 × 14, 81/2 × 11, 11 × 14, 10 × 15, 71/4 × 101/2, 8 × 13, 81/2 × 13, 81/4 × 13, 81/ × 14, 8 × 101/2, 8 × 10, 11 × 15, 10 × 14

: A4, B5 JIS, A5, 8 × 101/2, 81/2 × 11, 71/4 × 101/

Custom size:

• Vertical: 100.0–305.0 mm (3.94–12.00 inches)

• Horizontal: 148.0–600.0 mm (5.83–23.62 inches)

Standard size:

: A3, B4 JIS, 11 × 17, 11 × 15, 11 × 14

Paper Specification

Paper sizes for 2 & 4 holes type: 4 holes

Paper sizes for 4 holes type: 4 holes

Paper sizes for 2 & 3 holes type: 2 holes

: A4, B5 JIS, 8 × 101/2, 81/2 × 11, 71/4 × 101/

Custom size:

• Vertical: 255.0–305.0 mm (10.04–12.00 inches)

• Horizontal: 148.0–600.0 mm (5.83–23.62 inches)

Standard size:

: A3, B4 JIS, 11 × 17, 11 × 14, 10 × 15, 11 × 15, 10 × 14

: A4, B5 JIS, 81/2 × 11, 71/4 × 101/2, 8 × 101/

Custom size:

• Vertical: 125.0–305.0 mm (4.93–12.00 inches)

• Horizontal: 148.0–600.0 mm (5.83–23.62 inches)

Standard size:

: A3, B4 JIS, B5 JIS, 11 × 17, 81/2 × 14, 81/2 × 11, 11 × 14, 10 × 15, 71/4 × 101/2, 8 × 13, 81/2 × 13, 81/4 × 13, 81/4 × 14, 8 × 101/2, 8 × 10, 11 × 15, 10 × 14

: A4, B5 JIS, A5, 8 × 101/2, 81/2 × 11, 71/4 × 101/

Custom size:

• Vertical: 100.0–305.0 mm (3.94–12.00 inches)

• Horizontal: 148.0–600.0 mm (5.83–23.62 inches)

Standard size:

: A3, B4 JIS, 11 × 17, 11 × 15, 10 × 14, 11 × 14, 10 × 15

Paper sizes for 2 & 3 holes type: 3 holes

: A4, B5 JIS, 81/2 × 11, 8 × 101/2, 71/4 × 101/

Custom size:

• Vertical: 230.0–305.0 mm (9.06–12.00 inches)

• Horizontal: 148.0–600.0 mm (5.83–23.62 inches)

Paper weight 60–163 g/m2 (16 lb. Bond–90 lb. Index)

Notes about Paper Thickness

The following tables define the paper weight for the paper thickness menu on the control panel.

2. Printing

Paper weight

52–59 g/m2 (14–15 lb. Bond)

Thin Paper *

Paper thickness

Plain Paper 60–81 g/m2 (16–20 lb. Bond)

Middle Thick 82–105 g/m2 (20–28 lb. Bond)

Thick Paper 1 106–160 g/m2 (28 lb. Bond–60 lb. Cover)

Thick Paper 2 161–216 g/m2 (60–80 lb. Cover)

Print quality will decrease if the paper you are using is close to the minimum or maximum weight.

Change the paper weight setting to thinner or thicker.

Depending on the type of thin paper, the edges may crease or the paper may be misfed.

Paper thickness for each paper type

The following tables provide the default paper thickness for each paper type. The paper thickness depending on each paper type is displayed Tray Paper Settings in the [User Tools] menu. Configure the appropriate paper thickness for the loaded paper type.

For details how to specify the setting, see "Specifying a Paper Type", Operating Instructions.

Paper type Default paper thickness

Plain Paper, Recycled Paper, Color Paper, Letterhead, Special Paper 1, Special Paper 2, Special Paper 3, Preprinted Paper, Prepunched

Plain Paper

Paper, Bond Paper

Label Paper Thick Paper 1

Envelope Middle Thick

If you select Cardstock, OHP (Transparency), Thick:Back Side, or Thick 2:Back Side for the paper type, "Paper Thickness" is not available.

Print Area

The following shows the recommended print area for this printer.

CLD001

1. Print area

2. Feed direction

3. 1.0 to 5.0 mm (0.04 to 0.20 inches)

4. 0.0 to 4.0 mm (0.00 to 0.16 inches)

Paper Specification

5. 0.5 to 4.0 mm (0.02 to 0.16 inches)

6. 0.5 to 3.5 mm (0.02 to 0.14 inches)

• The print area may vary depending on the paper size, printed language and printer driver settings.

• Depending on the printer driver settings, you may be able to print outside the recommended print area. However, the actual output may not be as desired, or a paper feed problem may occur.

• If [Edge to Edge Print] under [System] in [Printer Features] is enabled, the margins on the left, right, and bottom edges in relation to the feed direction will become 0 mm. For details about [Edge to Edge Print], see "System", Operating Instructions.

2. Printing

Loading Paper

This section explains how to load paper into the paper trays.

Precautions for Loading Paper

• When loading paper, take care not to trap or injure your fingers.

When loading paper, take care not to trap or injure your fingers.

• Do not stack paper over the limit mark.

• After changing the paper size, be sure to specify the appropriate paper size in the [Tray Paper Settings] menu. If you do not, misfeeds might occur. For details, see "Tray Paper Settings", Operating Instructions.

• To prevent multiple sheets from being fed at once, fan the paper before loading it.

• If you load paper when only a few sheets of paper remain in the tray, multiple sheet feeding may occur. Remove any remaining paper, stack them with the new sheets of paper, and then fan the entire stack before loading it into the tray.

• Straighten curled or warped paper before loading.

• For details about available paper sizes and types for each paper tray, see p.31 "Supported Paper for Each Input Tray".

• Depending on the environment where the printer is being used, you might at times hear a rustling noise from paper moving through the printer. This noise does not indicate a malfunction.

Unusable Paper

• Do not attempt to print on stapled sheets, aluminum foil, carbon paper, or any kind of conductive paper. Doing so risks fire.

Do not attempt to print on stapled sheets, aluminum foil, carbon paper, or any kind of conductive paper. Doing so risks fire.

• To prevent faults, do not use any of the following kinds of treated paper:

Loading Paper

• Paper for inkjet printers

• Thermal fax paper

• Art paper

• Aluminum foil

• Carbon paper

• Conductive paper

• Paper with perforated lines

• Hemmed-edge paper

• OHP transparencies for color printing

• Window envelopes

• Faults can occur if you print onto sides that are already printed. Take care to print onto unprinted sides only.

• To prevent misfeeds, do not use the following kinds of paper:

• Bent, folded, or creased paper

• Perforated paper

• Slippery paper

• Torn paper

• Rough paper

• Thin paper with little stiffness

• Paper with a dusty surface

• Even supported types of paper may cause paper jams or malfunctions if the paper is not in good condition. (Sheets can become jammed if they have been improperly stored.)

• If you print onto rough grain paper, the output image might be blurred.

• Do not load sheets that have already been printed by another printer.

Paper Storage

When storing paper, the following precautions should always be followed:

• Do not store paper where it will be exposed to direct sunlight.

• Avoid storing paper in humid areas (humidity: 70% or less).

• Store on a flat surface.

• Do not store paper vertically.

• Once opened, store paper in plastic bags.

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2. Printing

Loading Paper into Paper Trays

In the following example procedure, paper is loaded into Tray 2.

• Check the paper edges are aligned at the right side.

• Slide the side fences until they are aligned with the sides of the paper, and then re-lock the side fences. If there is space between the side fences and the paper, it may cause the image to be misaligned or thin paper may wrinkle.

• When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, thin paper may wrinkle, or the paper may be misfed.

• If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place.

1. Carefully pull out the paper tray until it stops.

2. Release the lock on the side fences.

3. While pressing down the release lever, slide the side fences outward.

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CQT351

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4. Slide the end fence outward.

Loading Paper

1. Pinch the release levers of the end fence.

2. Slide the end fence outward.

5. Square the paper and load it print side up.

Do not stack paper over the limit mark.

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2. Printing

6. Align the back and side fences gently against the paper you loaded.

7. Re-lock the side fences.

8. Carefully push the paper tray fully in.

9. Check the paper size on the display.

• You can load envelopes in the paper trays. Envelopes must be loaded in a specific orientation. For details, see p.61 "Loading Envelopes".

Loading Paper into the Bypass Tray

Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays.

• The maximum number of sheets you can load at the same time depends on paper type. Load only as much paper as can be held between the paper guides on the bypass tray. For the maximum number of sheets you can load, see p.31 "Supported Paper for Each Input Tray".

1. Open the bypass tray.

2. Insert the paper face down until you hear the beep.

CJW014

Loading Paper

3. While pressing down the release lever, align the paper guides to the paper size.

If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur.

• When using the bypass tray, it is recommended that you set the paper direction to .

• Certain types of paper might not be detected properly when placed on the bypass tray. If this happens, remove the paper and place it on the bypass tray again.

• Pull the bypass tray extension out when loading sheets larger than A4 , 81/2 × 11 in the bypass tray.

• When the [Panel Key Sound] is turned off, it does not sound if you insert paper into the bypass tray. For details about [Panel Key Sound], see "General Features", Operating Instructions.

• If the printer stops detecting paper sizes while printing, remove the paper and reload it.

• Letterhead paper must be loaded in a specific orientation. For details, see p.54 "Loading Orientation-Fixed Paper or Two-Sided Paper".

• You can load envelopes into the bypass tray. Envelopes must be loaded in a specific orientation. For details, see p.61 "Loading Envelopes".

Loading Paper into Tray 3 (LCT)

• When paper loaded in the right side of Tray 3 (LCT) runs out, paper on the left is automatically shifted to the right. Do not pull out Tray 3 (LCT) while the tray is moving paper; wait until sounds stop coming from the tray.

• For the right stack, align the right edge of the paper with the right edge of the tray. For the left stack, align the left edge of the paper to the left edge of the tray.

CJW320

CJW016

CJW017

2. Printing

1. Carefully pull out Tray 3 (LCT) until it stops.

2. Square the paper and load it print side up.

Do not stack paper over the limit mark.

• Whole tray pulled out

• Left half of the tray pulled out

3. Carefully push the paper tray fully in.

• You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.

CJW018

CJW019

CJW020

Loading Paper

Loading Paper into the Large Capacity Tray (LCT)

1. Open the right cover of the large capacity tray (LCT).

2. Load paper into the paper tray with the print side down and place it against the left side

of the tray.

Do not stack paper over the limit mark.

3. Press the [Down] key.

The bottom plate moves down.

4. Load additional paper by repeating steps 2 and 3.

5. Close the right cover of the large capacity tray (LCT).

2. Printing

Loading Orientation-Fixed Paper or Two-Sided Paper

Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not print correctly, depending on how the paper is placed.

Settings for User Tools

Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer Features menu, and then place the paper as shown below.

For details about the letterhead settings, see "System", Operating Instructions.

Paper orientation

The meanings of the icons are as follows:

Icon Meaning

Place or load paper printed side face up.

Place or load paper printed side face down.

Large

Print side Tray 3 (LCT) Trays 1–4

Onesided

Twosided

• To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings.

capacity tray

(LCT)

Bypass tray

Loading Paper

• If a print job is changed partway through printing from one-sided to two-sided printing, one-sided output after the first copy may be printed facing a different direction. To ensure all paper is output facing the same direction, specify different input trays for one-sided and two-sided printing. Note also that two-sided printing must be disabled for the tray specified for one-sided printing.

• For details about how to make two-sided prints, see p.58 "Printing on Both Sides of Sheets".

2. Printing

Standard Printing

Printing with Windows (PCL 6/PostScript 3)

• The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting.

• If you send a print job via USB 2.0 while the printer is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed.

1. After creating a document, open the [Printing Preferences] dialog box in the document's

native application.

For details about displaying the [Printing Preferences] dialog box, see p.28 "Displaying the Printing Preferences dialog box in an application".

2. In the "Job Type:" list, select [Normal Print].

3. In the "Document Size:" list, select the size of the document to be printed.

4. In the "Orientation:" list, select [Portrait] or [Landscape] for the orientation of the

document.

5. In the "Input Tray:" list, select the paper tray that contains the paper to which you want to

print.

If you select [Auto Tray Select] in the "Input Tray:" list, the paper tray is automatically selected according to the paper size and type specified.

6. In the "Paper Type:" list, select the type of paper that is loaded in the paper tray.

7. To print multiple copies, specify the number of sets in the "Copies:" box.

8. Change any other print settings as necessary.

You can set convenient print functions on the [Detailed Settings] tab. For details, see "Convenient Print Functions", Operating Instructions.

9. Click [OK].

10. Start printing from the application's [Print] dialog box.

Printing with Windows (PCL 5c/5e)

• The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting.

Standard Printing

1. After creating a document, open the [Printing Preferences] dialog box in the document's

native application.

For details about displaying the [Printing Preferences] dialog box, see p.28 "Displaying the Printing Preferences dialog box in an application".

2. In the "Job Type:" list, select [Normal Print].

3. To print multiple copies, specify the number of sets in the "Copies:" box.

4. In the "Orientation:" list, select [Portrait] or [Landscape] for the orientation of the

document.

5. Click the [Paper] tab.

6. In the "Document Size:" list, select the size of the document to be printed.

7. In the "Input Tray:" list, select the paper tray that contains the paper to which you want to

print.

If you select [Auto Tray Select] in the "Input Tray:" list, the paper tray is automatically selected according to the paper size and type specified.

8. In the "Type:" list, select the type of paper that is loaded in the paper tray.

9. Change any other print settings as necessary.

You can set convenient print functions on the tabs of the printer driver. For details, see "Convenient Print Functions", Operating Instructions.

10. Click [OK].

11. Start printing from the application's [Print] dialog box.

Printing with Mac OS X

Follow the procedure below to print using the PostScript 3 printer driver for Mac OS X.

1. After creating a document, open the printing preferences screen in the document's native

application.

For details about displaying the printing preferences screen, see p.30 "Displaying the printing preferences screen from an application"

2. In the " Paper Size:" menu, select the size of the document to be printed.

3. In the "Orientation:" menu, select the orientation of the document.

4. Select [Paper Feed] in the pop-up menu.

2. Printing

5. Select the paper tray that contains the paper to which you want to print.

If you select [Auto Select], the paper tray is automatically selected according to the paper size and type specified.

6. Select [Printer Features] in the pop-up menu.

7. In the "Feature Sets:" menu, select the appropriate set of features to display the "Paper

Type:" menu.

8. In the "Paper Type:" menu, select the type of paper that is loaded in the paper tray.

9. To print multiple copies, specify the number of sets in the "Copies:" box.

10. Select the [Collated] check box.

For some versions of Mac OS X, select [Paper Handling] or [Copies & Pages] in the pop-up menu, and then select the [Collate:] check box.

11. Change any other print settings as necessary.

You can set convenient print functions in the pop-up menus of the printer driver. For details, see "Convenient Print Functions", Operating Instructions.

12. Start printing.

• For details about collate function, see "Collate", Operating Instructions.

• If the application has its own collate function, disable the function to use the collate function on this printer.

Printing on Both Sides of Sheets

This section explains how to print on both sides of each page using the printer driver.

Types of duplex printing

You can select which way the bound pages open by specifying which edge to bind.

Orientation Open to Left Open to Top

Portrait

Landscape

Duplex printing precautions

• The types of paper that can be printed on both sides are as follows:

Standard Printing

Plain (60 to 81 g/m2), Recycled, Special, Special 2, Special 3, Middle Thick (82 to 105 g/ m2), Thick 1 (106 to 160 g/m2), Color, Letterhead, Preprinted, Prepunched, Bond

• If the document contains pages with different original sizes, page breaks may occur.

• For details about setting the duplex printing function using the PCL 6 printer driver or PostScript 3 printer driver for Windows, see "Edit", Operating Instructions.

• For details about setting the duplex printing function using the PCL 5c/5e printer driver, see "Setup", Operating Instructions.

• For details about setting the duplex printing function using the PostScript 3 printer driver for Mac OS X, see "Layout", Operating Instructions.

Combining Multiple Pages into Single Page

This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet.

Types of combine printing

This function allows you to print 2, 4, 6, 9, or 16 pages at reduced size onto a single sheet and to specify a page ordering pattern for the combination. When combining 4 or more pages onto a single sheet of paper, four patterns are available.

The following illustrations show example page ordering patterns for 2- and 4-page combinations.

• 2 Pages per Sheet

Orientation

Portrait

Landscape

• 4 Pages per Sheet

Right, then Down Down, then Right Left, then Down Down, then Left

From Left to Right/Top to

Bottom

From Right to Left/Top to

Bottom

2. Printing

Combine printing precautions

• If the document contains pages with different original sizes, page breaks may occur.

• If the application you are using also has a combine function, disable it. If the application's combine function is also enabled when the driver's combine function enabled, incorrect printing may occur.

• By combining the combine printing and booklet printing functions, you can print multiple pages onto a single sheet and bind them to form a booklet. For details about booklet printing, see "Booklet Printing", Operating Instructions.

• For details about setting the combine printing function using the PCL 6 printer driver or PostScript 3 printer driver for Windows, see "Edit", Operating Instructions.

• For details about setting the combine printing function using the PCL 5c/5e printer driver, see "Setup", Operating Instructions.

• For details about setting the combine printing function using the PostScript 3 printer driver for Mac OS X, see "Layout", Operating Instructions.

Printing on Envelopes

Loading Envelopes

This section gives you various details about and recommendations concerning envelopes.

• Do not use window envelopes.

• Envelopes that are output to the internal tray may be pushed off as successive envelopes are output. If this happens, remove the envelopes as they are output.

• Fan the envelopes before loading them to separate them and prevent the glue on them from causing them to stick together. If fanning does not prevent them sticking together, load them one by one. Note that some types of envelopes cannot be used with this printer.

• Misfeeds might occur depending on the length and shape of the flaps.

• Only envelopes that are at least 139 mm (5.5 inches) wide and whose flaps are open can be loaded in the orientation.

• When loading envelopes, load them in the orientation. If you load envelopes in the orientation, they might become creased.

• When loading envelopes in the orientation, load them with flaps fully open. Otherwise, they might not feed into the printer.

• Load envelopes in the paper trays as shown below if they are between 139 mm (5.5 inches) and 148 mm (5.9 inches) wide when their flaps are open:

• Align the envelopes with the right edge of the paper tray.

• Envelopes may misfeed because there is a gap between the envelopes and the end fence. If this happens, reload the envelopes.

• Carefully slide the paper tray completely in.

• Before loading envelopes, press down on them to remove any air from inside, flatten out all four edges. If they are bent or curled, flatten their leading edges (the edge going into the printer) by running a pencil or ruler across them.

The method for loading envelopes varies depending on the orientation of the envelopes. Be sure to load envelopes with the correct orientation.

2. Printing

Types of envelopes Paper trays 1–4 Bypass tray

Side-opening envelopes

• Flaps: open

• Bottom side of envelopes: toward the right of the printer

• Side to be printed: face up

• Flaps: open

• Bottom side of envelopes: toward the left of the printer

• Side to be printed: face down

Side-opening envelopes Not recommended

• Flaps: closed

• Bottom side of envelopes: toward the back of the printer

• Side to be printed: face down

When loading envelopes, use both User Tools and the printer driver to select "Envelope" as the paper type and specify the thickness of the envelopes. For details, see p.61 "Printing on Envelopes", Printer.

To print on envelopes that are loaded with their short edges against the printer body, rotate the print image by 180 degrees using the printer driver.

Recommended envelopes

For information about recommended envelopes, contact your local dealer.

The size of envelopes that you can load depends on the tray in which you load them. For details, see p.31 "Supported Paper for Each Input Tray".

• Load only one size and type of envelope at a time.

• The Duplex function cannot be used with envelopes.

• To achieve better output quality, it is recommended that you set the right, left, top, and bottom print margin to at least 15 mm (0.6 inches) each.

• The output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check the print quality.

Printing on Envelopes

• Printed sheets are delivered to the internal tray even if you specified a different tray.

• Flatten out prints if they are creased or curled.

• Check that the envelopes are not damp.

• High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased.

• Depending on the environment, printing on envelopes may wrinkle them even if they are recommended.

• Certain types of envelopes might be output creased, dirtied, or misprinted. If you are printing a solid color on an envelope, lines may appear where the overlapped edges of the envelope make it thicker.

Printing on Envelopes with Windows (PCL 6/PostScript 3)

1. After creating a document, open the [Printing Preferences] dialog box in the document's

native application.

For details about displaying the [Printing Preferences] dialog box, see p.28 "Displaying the Printing Preferences dialog box in an application".

2. In the "Input Tray:" list, select the paper tray where the envelopes are loaded.

3. In the "Document Size:" list, select the envelope size.

4. In the "Paper Type:" list, select [Envelope].

5. Change any other print settings as necessary. For details, see the printer driver Help.

6. Click [OK].

7. Start printing from the application's [Print] dialog box.

• Configure the paper settings appropriately using both the printer driver and the control panel. For details about settings using the control panel, see "Configuring envelope settings using the control panel", Operating Instructions.

• Envelopes must be loaded in a specific orientation. For details, see p.61 "Loading Envelopes".

Printing on Envelopes with Windows (PCL 5c/5e)

1. After creating a document, open the [Printing Preferences] dialog box in the document's

native application.

For details about displaying the [Printing Preferences] dialog box, see p.28 "Displaying the Printing Preferences dialog box in an application".

2. Click the [Paper] tab.

2. Printing

3. In the "Input Tray:" list, select the paper tray where the envelopes are loaded.

4. In the "Document Size:" list, select the envelope size.

5. In the "Type:" list, select [Envelope].

6. Change any other print settings as necessary. For details, see the printer driver Help.

7. Click [OK].

8. Start printing from the application's [Print] dialog box.

• Envelopes must be loaded in a specific orientation. For details, see p.61 "Loading Envelopes".

Printing on Envelopes with Mac OS X

1. After creating a document, open the printing preferences screen in the document's native

application.

For details about displaying the printing preferences screen, see p.28 "Displaying the Printing Preferences dialog box in an application".

2. Clear the [Two-Sided:] check box to disable duplex printing.

3. In the " Paper Size:" menu, select the envelope size.

4. In the "Orientation:" menu, select the orientation of the envelope.

5. Select [Paper Feed] in the pop-up menu.

6. Select the paper tray where the envelopes are loaded.

7. Select [Printer Features] in the pop-up menu.

8. In the "Feature Sets:" menu, select the appropriate set of features to display the "Paper

Type:" menu.

9. In the "Paper Type:" menu, select [Envelope].

10. Change any other print settings as necessary.

11. Start printing.

• Envelopes must be loaded in a specific orientation. For details, see p.61 "Loading Envelopes".

Storing a Document

Storing a Document with Windows

1. After creating a document, open the [Printing Preferences] dialog box in the document's

native application.

For details about displaying the [Printing Preferences] dialog box, see p.28 "Displaying the Printing Preferences dialog box in an application".

2. In the "Job Type:" list, select a job type.

• Select [Sample Print] to store the document as a Sample Print file.

• Select [Locked Print] to store the document as a Locked Print file.

• Select [Hold Print] to store the document as a Hold Print file.

• Two options are available when storing a Stored Print file:

Select [Stored Print] to store the document in the printer and print it later using the control panel.

Select [Store and Print] to store and print the document at the same time.

3. Click [Details...].

4. Enter a User ID in the "User ID:" box.

• When storing a Locked Print file, enter a password in the "Password:" box.

• When storing a Hold Print file, specify a file name and print time as necessary.

To specify the time when the document is printed, select the [Set Print Time] check box, and then specify the time.

• When storing a Stored Print file, specify a file name and password as necessary.

5. Click [OK].

6. Change any other print settings as necessary.

7. Click [OK].

8. Start printing from the application's [Print] dialog box.

• The printer might not print a Hold Print file at the specified time under the following conditions:

• When the specified print time is close to the time in the printer's built-in clock, printing may start immediately.

• When the main power of the printer is turned off, printing will not start even if it is the specified print time. To print a document whose specified time has already passed, set [Jobs Not Printed As Machn. Was Off] to [On] on [System] under [Printer Features]. For details, see "System", Operating Instructions.

2. Printing

• If an error message is displayed on the control panel, printing will not start even if it is the specified print time.

• If [Stored Print (Shared)] or [Store and Print (Shared)] is selected when a Stored Print file is stored, the user who created the document and all users who have print privileges can print the document using the control panel. This setting is available when User Authentication is enabled using the PCL 6 printer driver. For details, see Security Guide.

Storing a Document with Mac OS X

1. After creating a document, open the printing preferences screen in the document's native

application.

For details about displaying the printing preferences screen, see p.30 "Displaying the printing preferences screen from an application".

2. Select [Job Log] in the pop-up menu.

3. Enter the user ID in the "User ID:" box using up to eight alphanumeric characters.

4. In the "Job Type:" pop-up menu, select a job type.

• Select [Sample Print] to store the document as a Sample Print file.

• Select [Locked Print] to store the document as a Locked Print file, and then enter the password in the "Password:" box.

Use four to eight digits for the password.

• Select [Hold Print] to store the document as a Hold Print file.

You can add a name to the document using up to 16 alphanumeric characters.

To print a document on the specified time, select the [Set Print Time] check box.

• Two options are available when storing a Stored Print file:

Select [Stored Print] to store the document in the printer and print it later using the control panel.

Select [Store and Print] to store and print the document at the same time.

You can add a name to the document using up to 16 alphanumeric characters.

You can set a password for the document using four to eight digits.

5. Change any other print settings as necessary.

6. Start printing.

• The printer may not print a Hold Print file at the specified time under the following conditions:

• When the specified print time is close to the time in the printer's built-in clock, printing may start immediately.

Storing a Document

• If an error message is displayed on the control panel, printing will not start even if it is the specified print time.

2. Printing

3. Troubleshooting

This chapter provides solutions to common problems and it also explains how to correct unwanted print results.

When Indicators Are Displayed

This section describes the indicators that appear when the printer requires user attention such as removing misfed paper, reloading paper, or performing other procedures.

Indicator Status

: Paper Misfeed indicator Appears when a paper misfeed occurs.

For details about removing jammed paper, see p.112 "Removing Jammed Paper".

: Load Paper indicator Appears when paper runs out.

For details about loading paper, see p.46 "Loading Paper".

: Add Toner indicator Appears when toner runs out.

For details about adding toner, see p.121 "Adding Toner".

: Add Staple indicator Appears when staples run out.

For details about adding staples, see p.125 "Adding Staples".

: Empty Hole Punch Receptacle

indicator

: Service Call indicator Appears when the printer is malfunctioning or requires

: Open Cover indicator Appears when one or more covers of the printer are open.

Appears when the hole punch receptacle is full.

For details about removing punch waste, see p.120 "Removing Punch Waste".

maintenance.

3. Troubleshooting

When a Panel Tone Beeps

The following table describes various beep patterns that the printer produces to alert users about printer conditions and the meaning of each beep pattern.

Beep pattern Meaning Causes

Single short beep Panel/screen input

accepted.

Short, then long beep Panel/screen input rejected. An invalid key was pressed on the

Two long beeps Printer has warmed up. When the power is turned on or the

Five long beeps repeated four times.

Five short beeps repeated five times.

• The beep alerts cannot be muted. If the printer's covers are opened and closed repeatedly within a short space of time during an alert indicating a paper jam or insufficient toner, the beep alert might continue, even after normal status has resumed.

Soft alert An error message appears on the

Strong alert Paper has jammed, the toner needs

A control panel or screen key was pressed.

control panel or screen, or the entered password was incorrect.

printer exits Sleep mode, the printer has fully warmed up and is ready for use.

control panel if there is no tray for the selected paper size or the tray is empty.

replenishing, or other problems have occurred.

• You can enable or disable beep alerts. For details about Panel Key Sound, see "General Features", Operating Instructions.

Checking Printer Status and Settings

Maintnc. Info

You can check the following items under [Maintnc. Info]:

• Remaining Toner

Displays the amount of remaining toner.

No Staples

Displays whether there are staples remaining or not.

Punch Receptcl Full

Displays whether the hole punch receptacle is full.

• Paper Tray

Displays the paper type and size loaded into the paper tray.

Output Tray Full

Displays whether the output tray is overloaded.

• Paper Misfeed

Displays the state of and solutions for paper misfeeds.

• Cover Open

Indicates whether one or more covers of the printer are open.

Data Storage

You can check the following items under [Data Storage]:

• HDD Remaining Mem.

Displays the amount of available hard disk memory.

• HDD File(s)

Displays the total number of jobs stored on the hard disk.

• Print Job(s)

Displays the number of jobs for "Hold Print Job(s):", "Stored Print Job(s):", "Locked Print Job(s):", and "Sample Print Job(s):".

Machine Adres Info

You can check the following items under [Machine Adres Info]:

• Machine IPv4 Address

Displays the printer's IPv4 address.

• Machine IPv6 Address

Displays the printer's IPv6 address.

CQT664

3. Troubleshooting

1. Press the [Check Status] key.

2. Press the [Maintnc/MacInfo] tab.

3. Press each key, and then check the contents.

4. After checking the information, press [Exit].

• [Paper Misfeed], [No Staples], [Punch Receptacle Full], [Output Tray Full], and [Cover Open] appear on [Maintnc. Info] only when these errors occur.

• Depending on the security settings, [Machine Adres Info] might not be displayed.

• For details about how to locate and remove misfeeds, see p.112 "Removing Jammed Paper".

CQT666

When an Indicator for the [Check Status] Key Is Lit

If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of the printer in the [Check Status] screen.

[Check Status] screen

1. [Mac/ApliStat] tab

Indicates the status of the printer.

2. Status icons

The icons that can be displayed are described below:

: The printer function is performing a job.

: An error has occurred on the printer.

: An error has occurred in the printer function being used, or the printer function cannot be used because an

error has occurred on the printer.

3. Messages

Displays a message that indicates the status of the printer.

4. [Check]

If an error occurs, press [Check] to view details.

Pressing [Check] displays an error message or the printer screen. Check the error message displayed on the printer screen and take the appropriate action. For details about error messages and their solutions, see p. 82 "When Messages Are Displayed".

The following table describes problems that cause the indicator to light:

Problem Cause Solution

Documents and reports do

The paper output tray is full. Remove the prints from the tray.

not print out.

3. Troubleshooting

Problem Cause Solution

Documents and reports do

There is no paper left. Load paper. For details about loading

not print out.

An error has occurred. A function that has the status

"Error Occurred" in the [Check Status] screen is defective.

The printer is unable to connect to the network.

A network error has occurred.

paper, see p.46 "Loading Paper".

Press [Check], and then check the displayed message and take appropriate action. For details about error messages and their solutions, see p.82 "When Messages Are Displayed".

• Press [Check], and then check the displayed message and take appropriate action. For details about error messages and their solutions, see p.82 "When Messages Are Displayed".

• Check that the printer is correctly connected to the network and that the printer is correctly set. For details about how to connect the network, see "Interface Settings", Operating Instructions.

• For details about connecting to the network, contact your administrator.

• If the indicator is still lit even after trying to solve the problem as described here, contact your service representative.

When You Have Problems Operating the Printer

This section describes common problems and messages. If other messages appear, follow the instructions displayed.

Problem Causes Solutions

The lamp remains lit and the printer does not enter Sleep mode even though the [Energy Saver] key was pressed.

The display is off. The printer is in Sleep Mode. Press the [Energy Saver] key or the

Nothing happens when the [Check Status] key or the [Energy Saver] key is pressed.

"Please wait." appears. This message appears when

• The printer is communicating with external equipment.

• The hard disk is active.

The power switch is turned off.

you press the [Energy Saver] key.

the printer is warming up.

• Check if the printer is communicating with external equipment.

• Wait a little longer.

[Check Status] key to cancel Sleep Mode.

Turn on the main power switch.

Wait for a while. If the printer is not ready in five minutes, contact your service representative.

• Wait until the message disappears. Do not turn off the power switch while the message is displayed.

"Please wait." appears. This message appears when

you change the toner cartridge.

• If the printer is not ready in five minutes, contact your service representative.

• Wait until the message disappears. Do not turn off the power switch while the message is displayed.

• If the message does not disappear in five minutes, contact your service representative.

3. Troubleshooting

Problem Causes Solutions

The machine unexpectedly enters standby mode.

ECO Night Sensor is enabled and the light sensor detected a low ambient light level.

"Self checking..." appears. The printer is performing

image adjustment operations.

The user code entry screen is displayed.

The Authentication screen appears.

Users are restricted by User Code Authentication.

Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is set.

Change the ECO Night Sensor settings. For details about ECO Night Sensor, see "Administrator Tools", Operating Instructions.

The printer may perform periodic maintenance during operations. The frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type. Wait for the printer to be ready.

For details about how to log in when User Code Authentication is enabled, see p.21 "Logging in the Printer".

Enter your Login User Name and Login Password. For details about the Authentication screen, see p.21 "Logging in the Printer".

"Authentication has failed." appears.

"You do not have the privileges to use this function." continues to be displayed even though you have entered a valid user name.

The entered Login User Name or Login Password is not correct.

The printer cannot perform authentication.

The logged in user name does not have permission for the selected function.

For details about the correct Login User Name and Login Password, see Security Guide.

For details about authentication, see Security Guide.

For details about how to set permissions, see Security Guide.

When You Have Problems Operating the Printer

Problem Causes Solutions

An error message remains, even if misfed paper is removed.

• When a misfeed message appears, it remains until you open and close the cover as required.

• Paper is still jammed in the tray.

Print images are printed on the reverse side of the

You may have loaded the paper incorrectly.

paper.

Misfeeds occur frequently. The tray's side or end fences

may not be set properly.

Remove misfed paper, and then open and close the cover. For details about removing jammed paper, see p.112 "Removing Jammed Paper".

• Load paper into the paper tray or tray 3 (LCT) with the print side up.

• Load paper into the Large capacity tray (LCT), or bypass tray with the print side down.

• Remove misfed paper. For details about removing jammed paper, see p.112 "Removing Jammed Paper".

• Check that the side or end fences are set properly. Also, check that the side fences are locked. For details about setting the side and end fences, see p.46 "Loading Paper".

Misfeeds occur frequently. Paper size setting is not

correct.

• Remove misfed paper. For details about removing jammed paper, see p.112 "Removing Jammed Paper".

• If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel. For details about specifying paper size with the control panel, see "Changing to a Size That Is Not Automatically Detected", Operating Instructions.

3. Troubleshooting

Problem Causes Solutions

Misfeeds occur frequently. There is a foreign object on

the finisher tray.

Cannot print in duplex mode.

You have selected a paper tray that is not set for duplex printing.

Cannot print in duplex mode.

You have selected a paper type that cannot be used for duplex printing.

"Output tray is full. Remove

The output tray is full. Remove paper from the output tray to

paper." appears.

• Remove misfed paper. For details about removing jammed paper, see p.112 "Removing Jammed Paper".

• Do not place anything on the finisher tray.

Change the setting for "Apply 2 sided" in [System Settings] to enable duplex printing for the paper tray. For details about setting "Apply 2 sided", see "Tray Paper Settings", Operating Instructions.

In [Tray Paper Settings], select a paper type that can be used for duplex printing. For details about the paper types that can be used, see "Tray Paper Settings", Operating Instructions.

resume printing. If paper is to be output to the finisher shift tray, press the [Suspend] key to suspend printing and prevent paper from falling off the tray, and then remove the paper. Press [Continue] on the display panel to resume printing.

"Turn main Power Switch off" appears.

The printer does not shut down normally when the main power switch is turned off, and then immediately turned on.

Turn off the main power switch. Wait for ten seconds or more after the printer shuts down, and then turn it on again.

When You Have Problems Operating the Printer

Problem Causes Solutions

"Shutting down... Please wait. Main power will be turned off automatically." appears.

An error has occurred when the Address Book is changed from the display panel or Web Image Monitor.

"Home is in use by another function." appears.

"The image data size is not valid. See the manual for required data." appears.

The shutdown procedure has begun because the main power switch was turned off while the printer was in standby mode or performing an operation.

The Address Book cannot be changed while deleting the multiple stored documents.

The [Home] screen is being edited by another function.

The image data size is not valid.

Follow the message that appears and wait until the printer has shut down. Do not turn on the main power switch while this message is displayed. If the main power switch has been turned on, follow the message that appears. For details about turning the main power switch on and off, see p.25 "Turning On/Off the Power".

Wait a while, and then retry the operation.

Wait for a while, and then try to create the shortcut on the [Home] screen again.

For details about the file size for the shortcut image, see "Customizing the [Home] Screen", Operating Instructions.

"The format of the image data is not valid." appears.

The file format of the shortcut image to be added is not supported.

The file format of shortcut images to be added must be JPEG. Specify the image again.

• Using curled paper often causes misfeeds, soiled paper edges, or slipped positions while performing stack printing. When using curled paper, try to flatten the paper or load the paper upside down. Also, lay paper on a flat surface to prevent paper from curling, and do not lean it against a wall.

• If you cannot print as you want because of paper type, paper size, or paper capacity problems, use recommended paper. For details about recommended paper, see p.31 "Paper Specification".

3. Troubleshooting

When the Image Density Changes

After moving the printer, printing on thick paper, or printing repeatedly for some time, image degradation may occur. By performing automatic image adjustment, you can restore optimum print quality.

1. Press [Adjust Image Density] on the [Maintenance: Image] screen.

For details about how to access the [Maintenance: Image] screen, see "Displaying the Printer Configuration Screens Using the Control Panel", Operating Instructions.

Press [ ] to switch the screen.

2. Press [Lighter] or [Darker] adjust the image density, and then press [OK].

Enter a value between -3 and 3.

3. Press the [User Tools] key.

If USB Connection Fails

Problem Cause Solution

If USB Connection Fails

The printer is not automatically recognized.

Windows has already configured the USB settings.

The printer does not recognize the USB connection even when a USB cable is inserted.

The USB cable is not connected properly.

Check whether the computer has identified the printer as an unsupported device.

If the USB cable is connected while the printer is off, the printer might not recognize the USB connection.

Disconnect the USB cable, and then turn off the main power switch. Turn on the main power switch again. When the printer has fully booted up, reconnect the USB cable.

Open Windows' Device Manager, and then, under [Universal Serial Bus controllers], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. For details, see Windows Help.

Press the [Energy Saver] key, and then disconnect the USB cable. Press the [Energy Saver] key again. When the printer has returned to the ready condition, reconnect the USB cable.

3. Troubleshooting

When Messages Are Displayed

This section describes the main messages that appear on the display panel and printed error logs and reports. If other messages appear, follow their instructions.

Status Messages

Message Status

"Hex Dump Mode" In Hex Dump mode, the printer receives data in hexadecimal format.

Press [Job Reset] to cancel Hex Dump mode.

"Job suspended." Printing was temporarily suspended because [Job Operation] or the

[Suspended] key was pressed.

"Offline" The printer is offline.

"Please wait." This message might appear for a second or two while the printer is

preparing, performing initial adjustments, or adding toner. Wait a while.

"Printing..." The printer is printing. Wait a while.

"Ready" This is the default ready message. The printer is ready for use. No

action is required.

"Resetting job..." The printer is resetting the print job. Wait until "Ready" appears on the

display panel.

"Setting change..." The printer is changing settings. You cannot use the control panel while

this message is displayed. Wait a while.

"Suspended job exists." Printing was temporarily stopped by SmartDeviceMonitor for Client.

You can resume printing via [My Job List] in SmartDeviceMonitor for Client, or via the Web Image Monitor. To resume printing via Web Image Monitor, ask your system administrator first.

"Updating certif..." The @Remote certificate is being updated. Wait a while.

"Waitg. for prt.data" The printer is waiting for the next data to print. Wait a while.

When Messages Are Displayed

Alert Messages (Displayed on the Control Panel)

• Before turning the main power switch off, see p.25 "Turning On/Off the Power".

Message Cause Solution

"Cannot connect with the wireless card. Turn the main power switch off, then check the card."

"Hardware Problem: Ethernet"

"Hardware Problem: HDD" An error has occurred in the

• The wireless LAN board was not inserted when the printer was turned on.

• The wireless LAN board was pulled out after the printer was turned on.

• The settings are not updated although the unit is detected.

An error has occurred in the Ethernet interface.

hard disk.

• Turn off the main power switch, and then confirm the wireless LAN board is inserted correctly. For details about installing the board, see "Installing the Interface Units", Operating Instructions.

• If the message appears again, contact your service representative.

Turn the main power switch off and then back on again. If the message appears again, contact your service representative.

• Turn the main power switch off and then back on again. If the message appears again, contact your service representative.

• The hard disk may have not been installed properly if you have installed it yourself. Check that it is properly installed For details about installing the unit, see "Installing the Memory Expansion Units", Operating Instructions.

3. Troubleshooting

Message Cause Solution

"Hardware Problem: Parallel I/F"

An error has occurred in the IEEE 1284 interface board.

"Hardware Problem: USB" An error has occurred in the

USB interface.

"Hardware Problem: Wireless Card"

The wireless LAN board can be accessed, but an error was detected.

• Turn the main power switch off and then confirm the IEEE 1284 interface board is inserted correctly. For details about installing the board, see "Installing the Interface Units", Operating Instructions.

• If the message appears again, contact your service representative.

Turn the main power switch off and then back on again. If the message appears again, contact your service representative.

"Out of paper in n. Load paper of the following size and type. To cancel the current job, press [Job Reset]."

("n" is a figure.)

The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver.

• If the message appears again, contact your service representative.

Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see p.46 "Loading Paper".

When Messages Are Displayed

Message Cause Solution

"Tray setg. do not match spcfd siz&typ. Select new tray or use sz&typ below."

The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver.

"n ppr siz msmtch Select new tray or use ppr size below."

("n" is a tray name.)

The size of the paper in the tray does not match the paper size specified in the printer driver.

"Problem: Printer Font Error" An error has occurred in the

font settings.

"The selected file(s) contained file(s) without access privileges. Only

You have tried to delete files without the authority to do

so. file(s) with access privileges will be deleted."

• Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to load paper, see p.46 "Loading Paper".

• Select the tray manually to continue printing, or cancel a print job. For details about how to select the tray manually, or cancel a print job, see "If an Error Occurs with the Specified Paper Size and Type", Operating Instructions.

Select a tray containing paper that is the same size as the specified paper size.

Contact your service representative.

To check your access permission for stored documents, or to delete a document you do not have permission to delete, see Security Guide.

"The same paper tray cannot be set for the main sheets and slip sheets ([Designate]). Check the setting."

"You do not have the privileges to use this function."

The tray selected for other pages is the same as the one for slip sheets.

The logged in user name does not have permission for the selected function.

Reset the job. Be sure the tray you select for slip sheets is not providing paper for other pages.

For details about how to set permissions, see Security Guide.

3. Troubleshooting

Messages during Direct print from a memory storage device

Message Causes Solutions

"Unable to access the specified memory storage device."

"Exceeded the limit value for total data size of the selected files. Cannot select more files."

The memory device used cannot be recognized.

• The size of the selected file exceeds 1 GB.

• The total size of the selected files exceeds 1 GB.

For details about the recommended memory devices for the Direct printing function from memory storage devices, contact your service representative. The USB flash memory device that features password protection or other security features may not work normally.

Files or groups of files larger than 1 GB cannot be printed.

• When the total size of the multiple files that are selected exceeds 1 GB, select files separately.

• When the size of the selected file exceeds 1 GB, print by using a function other than the Direct printing function from memory storage devices.

You cannot select files of different formats at the same time.

Alert Messages (Printed on Error Logs and Reports)

This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports.

Message Cause Solution

"84: Error" There is no work area

available for image processing.

• In [Printer Features], under [System], set [Memory Usage] to [Font Priority].

• Decrease the number of files sent to the printer or install the optional SDRAM module. For details about installing SDRAM module, see "Installing the SDRAM module", Operating Instructions.

When Messages Are Displayed

Message Cause Solution

"85: Error" The specified graphics

library is unavailable.

"86: Error" Parameters of the control

code are invalid.

"91: Error" Printing was canceled by the

auto job cancel function due to a command error.

"92: Error" Printing was canceled

because [Job Reset] or the [Suspended] key was selected on the printer's control panel.

"98: Error" The printer could not access

the hard disk correctly.

• Check that the data is valid.

• Decrease the number of files sent to the printer or install the optional SDRAM module. For details about installing SDRAM module, see "Installing the SDRAM module", Operating Instructions.

Check the print settings.

Check that the data is valid.

Perform the print operation again as necessary.

Turn the main power switch off and then back on again. If the message appears frequently, contact your service representative.

"Address Book is currently in use by another function. Authentication has failed."

"Auto-registration of user information has failed."

"Classification Code is incorrect."

The printer currently cannot perform authentication because the Address Book is being used by another function.

Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full.

The classification code has not been entered, or the classification code has been entered incorrectly.

Wait a while, and then retry the operation.

For details about automatic registration of user information, see Security Guide.

Enter the correct classification code.

3. Troubleshooting

Message Cause Solution

"Classification Code is incorrect."

The classification code is not supported by the printer driver.

"Collate has been

Collate was canceled. Decrease the number of files sent to the

cancelled."

"Command Error" An RPCS command error

occurred.

"Compressed Data Error." The printer detected corrupt

compressed data.

Select Optional for the classification code. For details about how to specify classification code settings, see "Registering Classification Codes", Operating Instructions.

printer or install the optional SDRAM module. For details about installing SDRAM module, see "Installing the SDRAM module", Operating Instructions.

Check that the communication between a device and the printer is working correctly.

• Check the connection between the computer and the printer.

• Check that the program you used to compress the data is functioning correctly.

"Data storage error." You tried to print a Sample

Print, Locked Print, Hold Print, or Stored Print file while the hard disk was not installed.

The hard disk is required when printing a Sample Print, Locked Print, Hold Print, or Stored Print.

If the message appear after installing the hard disk, contact your service representative.

When Messages Are Displayed

Message Cause Solution

"Duplex has been cancelled."

Duplex printing was canceled.

"Error has occurred." A syntax error, etc.,

occurred.

"Error occurred. Either job was printed with settings

An error occurred during

printing, but it was skipped. changed or it was cancelled."

"Exceeded max. number of files to print for temporary/ stored jobs."

While printing a Sample

Print, Locked Print, Hold

Print, or Stored Print file, the

maximum file capacity was

exceeded.

• Select the proper paper size for the duplex function. For details about paper size, see p.31 "Supported Paper for Each Input Tray".

• Change the setting for "Apply 2 sided" in [System Settings] to enable duplex printing for the paper tray. For details about setting "Apply 2 sided", see "Tray Paper Settings", Operating Instructions.

Check that the PDF file is valid.

Check that the data is valid.

Delete unneeded files stored in the printer.

"Exceeded max. number of files. (Auto)"

"Exceeded max. number of pages to print for temporary/stored jobs."

While using the error job store function to store Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management (automatic) was exceeded.

While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum page capacity was exceeded.

Delete Hold Print files (automatic) or unneeded files stored in the printer.

• Delete unneeded files stored in the printer.

• Reduce the number of pages to print.

3. Troubleshooting

Message Cause Solution

"Exceeded max. pages. Collate is incomplete."

The number of pages exceeds the maximum number of sheets that can be used with Collate.

"Exceeded max. number of pages. (Auto)"

While using the error job store function to store Normal Print jobs as Hold Print files, the maximum page capacity was exceeded.

"Exceeded the maximum unit count for Print Volume Use. The job has been

The number of pages the user is permitted to print has been exceeded.

cancelled."

"Failed to obtain file system." PDF direct printing could not

be performed because the file system could not be obtained.

"File system is full." The PDF file cannot be

printed because the capacity of the file system is full.

Reduce the number of pages to print.

• Delete unneeded files stored in the printer.

• Reduce the number of pages to print.

For details about Print Volum. Use Limit., see Security Guide.

Turn the main power switch off and then back on again. If the message appears again, contact your service representative.

Delete all unnecessary files from the hard disk, or decrease the file size sent to the printer.

"HDD is full." The hard disk became full

while printing a Sample Print, Locked Print, Hold Print, or Stored Print file.

"HDD is full." When printing with the

PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded.

• Delete unneeded files stored in the printer.

• Reduce the data size of the Sample Print, Locked Print, Hold Print, or Stored Print file.

Delete unneeded forms or fonts registered in the printer.

When Messages Are Displayed

Message Cause Solution

"HDD is full. (Auto)" The hard disk became full

while using the error job store function to store Normal Print jobs as Hold Print files.

"I/O buffer overflow." An input buffer overflow

occurred.

"Information for user authentication is already registered for another user."

The user name for LDAP Authentication or Integration Server Authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains (servers), etc.

• Delete unneeded files stored in the printer.

• Reduce the data size of the Temporary Print file and/or the Stored Print file.

• In [Printer Features], under [System], set [Memory Usage] to [Font Priority].

• In [Printer Features], under [Host Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value.

• Reduce the number of files being sent to the printer.

For details about User Authentication, see Security Guide.

3. Troubleshooting

Message Cause Solution

"Insufficient Memory" A memory allocation error

occurred.

PCL 5/PostScript 3

Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.

PCL 6

Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.

On the printer driver's [Detailed Settings] tab, click [Print Quality] in "Menu:", and then select [Raster] in the "Vector/Raster:" list. In some cases, it will take a long time to complete a print job.

• Install the optional SDRAM module. For details about installing SDRAM module, see "Installing the SDRAM module", Operating Instructions.

"Memory Retrieval Error" A memory allocation error

occurred.

"No response from the server. Authentication has failed."

A timeout occurred while connecting to the server for LDAP Authentication or Windows Authentication.

"Output tray has been changed."

The output tray was changed because the paper size of the specified output tray is limited.

Turn the main power switch off and then back on again. If the message appears again, install or replace the RAM. For details about installing SDRAM module, see "Installing the SDRAM module", Operating Instructions.

Check the status of the server.

Specify the proper output tray.

When Messages Are Displayed

Message Cause Solution

"Print overrun." Images were discarded

while printing.

"Printing privileges have not been set for this document."

The PDF document you have tried to print has no privileges to print.

"Punch has been cancelled." Punch printing was

canceled.

"Receiving data failed." Data reception was

aborted.

"The selected paper size is not supported. This job has been cancelled."

Job Reset is automatically performed if the specified paper size is incorrect.

"Sending data failed." The printer received a

command to stop transmission from the printer driver.

Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.

Contact the owner of the document.

Check the paper orientation, print orientation, and then punch position. Certain settings can produce print results that might not be as expected.

Resend the data.

Specify the correct paper size, and then print the file again.

Check if the computer is working correctly.

"Staple has been cancelled."

"The print job has been cancelled because capture file(s) could not be stored: Exceeded max. memory."

"The selected paper type is not supported. This job has been cancelled."

Stapling printing was canceled.

The hard disk became full after a file was stored.

Job Reset is automatically performed if the specified paper type is incorrect.

Check the paper orientation, paper quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected.

Reduce the file size to be sent.

Specify the correct paper type, and then print the file again.

3. Troubleshooting

Message Cause Solution

"Unauthorized Copy Prevention error occurred. Job cancelled."

The [Enter User Text:] field on the [Unauthorized Copy Prevention for Pattern Details] screen is blank.

"Unauthorized Copy Prevention error occurred. Job cancelled."

The resolution is set to a value less than 600 dpi when [Unauthorized Copy Prevention] is specified.

"User Paper Type Error" The printer does not

recognize the paper type specified using the printer driver.

PCL 6/PostScript 3

On the printer driver's [Detailed Settings] tab, click [Effects] in "Menu:". Select [Unauthorized Copy Prevention], and then click [Details] to display [Unauthorized Copy Prevention for Pattern Details]. Enter text in [Enter User Text:].

On the printer driver, set the resolution to 600 dpi or higher, or deselect [Unauthorized Copy Prevention].

Check that the printer is connected to the network correctly and bidirectional communication is enabled. If the problem persists, confirm the user paper type settings of the printer. For details, see "Registering Unique Names to Paper Types", Operating Instructions.

"You do not have a privilege to use this function. This job has been cancelled."

"You do not have a privilege to use this function. This operation has been cancelled."

The entered Login User Name or Login Password is not correct.

The logged in user is not allowed to use the selected function.

The logged in user does not have the privileges to register programs or change the paper tray settings.

Check that the Login User Name and Login Password are correct.

For details about how to set permissions, see Security Guide.

Messages during Direct print from a memory storage device

Message Causes Solutions

When Messages Are Displayed

"99: Error" This data cannot be printed.

The specified data is either corrupt or not supported by the Direct printing function from memory storage devices.

Check that the data is valid. For details about the kinds of data supported by the Direct printing function from memory storage devices, see "Direct Printing from a Memory Storage Device", Operating Instructions.

If printing does not start, contact your service representative.

• The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "Test Printing", Operating Instructions.

3. Troubleshooting

Checking the Error Log

If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel.

• The most recent 30 errors are stored in the error log. If a new error is added when there are 30 errors already stored, the oldest error is deleted. However, if the oldest error is a Sample Print, Locked Print, Hold Print, or Stored Print error, it is not deleted. The error is stored separately until the number of errors reaches 30.

• If the main power switch is turned off, the log is deleted.

• You cannot view [Error Log] on the Simple Screen.

1. Press the [Printer] icon on the [Home] screen.

For details about how to access the [Home] screen, see p.14 "How to Use the [Home] Screen".

2. Press [Other Functns.].

3. Press [Error Log].

4. Select the error log you want to check, and then press [Details].

When You Cannot Print

Problem Cause Solution

Printing does not start. The power is off. For details about how to turn on the

main power switch, see p.25 "Turning On/Off the Power".

Printing does not start. The cause is displayed on

the screen of the control panel.

Printing does not start. The interface cable is not

connected correctly.

Printing does not start. The correct interface cable is

not being used.

Printing does not start. The interface cable was

connected after the printer was switched on.

Check the error message or warning status on the display panel, and then take the required action. For details about solutions, see p.82 "When Messages Are Displayed".

For details about how to connect interface cables correctly, see "Connecting the Printer", Operating Instructions.

The type of interface cable to use depends on the computer. Be sure to use the correct one. If the cable is damaged or worn, replace it. For details about interface cable, see "Connecting the Printer", Operating Instructions.

Connect the interface cable before turning on the main power switch.

Printing does not start. If the printer is using wireless

LAN, failure to print might result from a weak wireless signal.

Check the radio signal status of the wireless LAN in [System Settings]. If the signal quality is not satisfactory, move the printer to a location where radio waves can pass or remove objects that might cause interference.

You can check the signal status only when wireless LAN is used in infrastructure mode. For details about the radio signal status of the wireless LAN, see "Interface Settings", Operating Instructions.

3. Troubleshooting

Problem Cause Solution

Printing does not start. If the printer is using wireless

LAN (IEEE802.11g/b), when there is a microwave oven, mobile phone, industrial machine, scientific instrument, or medical instrument which uses the same frequency range near the device, radio waves may be interfering with the wireless LAN's communication.

Printing does not start. If the printer is using wireless

LAN, SSID settings may be incorrect.

Printing does not start. If the printer is using wireless

LAN, the receiver's MAC address may be preventing communication with the access point.

Turn off the microwave oven, mobile phone, industrial machine, scientific instrument, or medical instrument which uses the same frequency range and then try printing again. If printing is successful, move the device to a location where it does not interfere.

Check that the SSID is correctly set using the printer's display panel. For details about SSID Setting, see "Connecting to the Wireless LAN Interface", Operating Instructions.

Check the access point settings when using the infrastructure mode. Depending on the access point, client access may be filtered by MAC address. Also, check that there are no transmission problems between the access point and wired clients, and between the access point and wireless clients.

Printing does not start. The wireless LAN interface is

not working.

Printing does not start. The Login User Name, Login

Password, or Driver Encryption Key is incorrect.

Printing does not start. Advanced encryption has

been set using the Extended Security function.

Make sure the orange LED is lit, and the green LED is lit or flashing during transmission.

Check the Login User Name, Login Password, and Driver Encryption Key.

Check the settings of the Extended Security function. For details about Extended Security function settings, see Security Guide.

Ricoh SP 8300DN User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

1. Getting Started

Before You Start

How to Read the Manuals

Symbols used in the manuals

Disclaimer

Notes

About IP address

List of Options

Model-Specific Information

Guide to Names and Functions of Components

Guide to Components

Guide to the Names and Functions of the Printer's Control Panel

Using the Screen on the Control Panel

How to Use the [Home] Screen

System Reset

How to Use the Screens on the Control Panel

How to use the [Information] screen

Switching Screen Patterns

Adding Icons to the [Home] Screen

Logging in the Printer

User Code Authentication Using the Control Panel

User Code Authentication Using a Printer Driver

Logging In Using the Control Panel

Logging In Using Web Image Monitor

Logging Out Using Web Image Monitor

Turning On/Off the Power

Turning On the Power

Turning Off the Power

Saving Energy

Displaying the Printer Configuration Screens

Displaying the Printer Driver Properties with Windows

Displaying the Printing Preferences dialog box from the [Start] menu

Displaying the Printing Preferences dialog box in an application

Using One Click Presets

Displaying the Printer Driver Help

Displaying the Printer Driver Properties with Mac OS X

Displaying the printing preferences screen from an application

2. Printing

Paper Specification

Supported Paper for Each Input Tray

Supported Paper for Each Output Tray

1000-sheet finisher

3000-sheet finisher

Punch unit

Notes about Paper Thickness

Print Area

Loading Paper

Precautions for Loading Paper

Unusable Paper

Paper Storage

Loading Paper into Paper Trays

Loading Paper into the Bypass Tray

Loading Paper into Tray 3 (LCT)

Loading Paper into the Large Capacity Tray (LCT)

Loading Orientation-Fixed Paper or Two-Sided Paper

Standard Printing

Printing with Windows (PCL 6/PostScript 3)

Printing with Windows (PCL 5c/5e)

Printing with Mac OS X

Printing on Both Sides of Sheets

Combining Multiple Pages into Single Page

Printing on Envelopes

Loading Envelopes

Printing on Envelopes with Windows (PCL 6/PostScript 3)

Printing on Envelopes with Windows (PCL 5c/5e)

Printing on Envelopes with Mac OS X

Storing a Document

Storing a Document with Windows

Storing a Document with Mac OS X

3. Troubleshooting

When Indicators Are Displayed

When a Panel Tone Beeps

Checking Printer Status and Settings

When an Indicator for the [Check Status] Key Is Lit

When You Have Problems Operating the Printer