Operation
Manual
Extend Holding Bin
EHB Series
ATTENTION: Read the instructions before using the machine.
LIMITED WARRANTY |
TABLE OF CONTENTS |
This product is warranted to be free from defects in material and/or workmanship for a period of 3 years (repair parts) and 2 years (service labor) from date of original installation, not to exceed 30 months from the date of manufacture.
Any component which proves to be faulty in material and/or workmanship will be replaced or repaired (at the option of Prince Castle LLC) without cost to the customer for parts and labor. This warranty covers on location service (i.e. trip charges and or mileage). Travel mileage is limited to 100 miles (200 Kilometers) round trip (one trip warranty) from an authorized service agency or its sub-service agency. This warranty is subject to the following exceptions/conditions:
•Use of any non-genuine Prince Castle parts voids this warranty.
•All labor to be performed during regular work hours. Overtime premium (the incremental amount) will be charged to the customer.
•Damage caused by carelessness, neglect and/or abuse
(e.g., dropping, tampering or altering parts, equipment damaged in shipment, by fire, flood or an act of nature) is not covered under this warranty.
•All problems due to operation at voltages other than that specified on equipment nameplates are not covered by this warranty. Conversion to correct voltage is the customer’s responsibility.
•This equipment must be serviced by Prince Castle Authorized Service Agency or a Prince Castle Service Technician during the warranty period.
Note: When connected to the Kitchen Minder, the Transfer and Menu functions are disabled on the button bar.
Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Model Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Safety Information . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .2
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .3
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Standalone Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Setting Product Location (Standalone Mode) . . . . . . . . . . . . . . . . . .7
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting the Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Calibrating the Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Changing the Hold and Cook More Times . . . . . . . . . . . . . . . . . . . .10
Changing Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Changing Temperature Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Adjusting Alarm Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Default Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Zone Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..13
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16-17
Exploded Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..18
355 EAST KEHOE BLVD. ~ CAROL STREAM, IL, 60188, USA PHONE: 630-462-8800 ~ TOLL FREE: 1-800-PCASTLE
FAX 630-462-1460 ~ WWW.PRINCECASTLE.COM
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Extend Holding Bin
EHB Series
Model Identification
Model Specifications
STYLE |
MODEL NO. |
WIDTH (mm) |
HEIGHT (mm) |
DEPTH (mm) |
WEIGHT (kgs) |
VOLTAGE |
AMPS |
2H X 2W |
EHB22A |
19.7 (500) |
11.1 (282) |
14.1 (358) |
64 lbs. (29.0) |
208-240 |
3.8-4.3 |
2H X 3W |
EHB23A |
27.2 (691) |
11.1 (282) |
14.1 (358) |
74 lbs. (33.6) |
208-240 |
6.8-7.8 |
2H X 4W |
EHB24A |
33.2 (843) |
11.1 (282) |
14.1 (358) |
97 lbs. (44.0) |
208-240 |
9.0-10.4 |
3H X 2W |
EHB32A |
19.7 (500) |
18.3 (465) |
14.1 (358) |
80 lbs. (36.3) |
208-240 |
6.8-7.8 |
3H X 4W |
EHB34A |
33.2 (843) |
18.3 (465) |
14.1 (358) |
120 lbs. (54.4) |
208-240 |
13.5-15.6 |
4H X 2W |
EHB42A |
19.7 (500) |
20.6 (523) |
14.1 (358) |
94 lbs. (42.6) |
208-240 |
7.5-8.7 |
NOTE: All Model Numbers above are for double-sided units (with auxiliary timer bars). For single-sided, remove the letter “A” NOTE: For international (outside of the US) add “ CE” to the end of the model number.
NOTE: Weight (kgs) is shipping weight.
Safety Information
WARNING
Indicates information important to the proper operation of the unit. Failure to observe may result in damage to the equipment and/or severe bodily injury or death.
CAUTION
Indicates information important to the operation of the unit. Failure to observe may result in damage to the equipment.
Safe Service Practice
The service manual is intended for use by persons having electrical and mechanical training and a level of knowledge. PRINCE CASTLE cannot be responsible, or assume any liability for injury or damage arising from the use of this manual.
To avoid personal injury and/or property damage, it is important that safe service practices be observed, including the following:
-Do not service this unit without first reading this manual.
-Do not attempt a repair, if you have doubt as to your ability.
-Do not attempt to replace any components, unless all power has been disconnected.
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Extend Holding Bin
EHB Series
Configurations
EHB22A |
EHB23A |
EHB32A |
EHB24A |
EHB42A |
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EHB34A |
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Extend Holding Bin
EHB Series
Product Identification
PAN LIDS, ONLY used with broiled products. (Fried products DO NOT require lids)
Temperature
Control Panel
Button Bar
Power
ON/OFF
Switch
LED TIMERS ( tri-color) |
TRANSFER Button |
UP and DOWN ARROW |
ENTER Button |
BKFT LED |
(1 for each pan arrow button) |
(Not used) |
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(Breakfast) |
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BUTTON BAR |
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PRINCE CASTLE |
PAN ARROW Buttons |
UPPER PAN Display |
LOWER PAN Display |
REG LED |
LOGO Button |
(2 for each slot wide) |
(1 for each slot wide) |
(1 for each slot wide) |
(Regular Menu) |
Installation
1 |
Remove the unit from the carton and inspect for signs of |
damage. If there is damage to the unit: |
• notify the carrier within 24 hours of delivery
• save carton and packaging materials for inspection purposes
• contact your local dealer, or if purchased directly, the Prince Castle Sales Department at 800-722-7853 or 1-630-462-8800 to arrange for a replacement unit.
NOTE: Plug the power cord into the proper electrical receptacle. All electrical connections must be in accordance with local electrical codes and any other applicable codes.
2 |
Place Extend Holding Bin on flat surface. |
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Remove blue and/or white protective covering. |
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NOTE: When installing this unit, the ambient temperature |
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at the mounting site should not exceed 100°F (38°C) |
3 |
Plug unit into a grounded |
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receptacle with a matching |
plug configuration.
WARNING:
All electrical connections must be in accordance with local electrical codes and any other applicable codes.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
To prevent an electric shock hazard this device must be bonded to equipment in close proximity with an equipotential bonding conductor. This device is equipped with a grounding lug for this purpose.
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Extend Holding Bin
EHB Series
Operation
WARNING: This application is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
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To turn on the unit, |
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Turn Power On/Off switch (A) to ON position. |
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Allow 20 minutes for heaters to |
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reach operating temperature. |
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The button bar will read “WARM |
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UP” as the unit warms up, they |
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(A) |
will display the product names. |
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NOTE: Load pan covers (if used) and insert pans into the unit.
2 |
Press all Pan Arrow buttons. |
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The Pan displays will show the assigned product name. |
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If no product is assigned, the display |
BKFT (Breakfast) or |
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will be dim and show “----”. Pressing |
REG (Regular Menu) |
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the Pan Arrow button will not activate |
will be lit depending on |
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the timer if “----” is displayed. Pressing |
pre-programmed menu. |
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Pan Arrow button when product name |
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is displayed will start timing cycle. |
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3 |
LED Timing Status |
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LED TIMERS
OFF (steady) = Ready for product RED (flashing) = Discard product
GREEN (steady) = Oldest product, use first GREEN (flashing) = Cook more product
YELLOW (steady) = Newer product, use green first YELLOW (flashing) = Cook more product
4 |
When LED is off, load product and press |
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the Pan Arrow button. |
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If only one pan is active for a product, the LED will turn to GREEN.
If more than one pan is active for a product, the LED for the first pan loaded will turn to
GREEN.
The LED for the 2nd pan loaded with the same product will turn from GREEN to YELLOW.
The LED timer can be stopped (cancelled) at any time by pressing and releasing the corresponding PAN Arrow button.
5 |
When any of the timer LED flash, cook more product. |
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If red LED is flashing, remove and discard product as |
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GREEN (flashing) = Cook more product |
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YELLOW (flashing) = Cook more product |
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RED (flashing) = Discard product |
WARNING: HOT SURFACES
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Extend Holding Bin
EHB Series
Standalone Mode
NOTE: Prince Castle Holding bins are not to be connected to each other unless a Kitchen Minder is in use. If attempting to configure bins with Kitchen Minder, please refer to the included Kitchen Minder Setup Manual
1 |
Set all bin addresses to bin1. |
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The factory default address for all bins and timers is address bin1.
To check the bin address, press and hold the ACTUAL TEMP and SETPOINT buttons. The display will show the
bin address.
Default for a new address is bin1.
To change a bin address, disconnect power to the unit and wait 2 10 seconds. Reconnect power to the unit and immediately press
and hold the ACTUAL TEMP and SETPOINT buttons.
4 |
Set Timer Bar addresses. |
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Since each bin is addressed bin1, the bottom bar on each bin will |
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be addressed bar2. If there is an upper bar on a bin, it will be |
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addressed bar3. |
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Remember: if there are bars on the back of the unit, they do not |
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need to be addressed separately, they follow the front. |
NOTE: This naming scheme only is true without a kitchen management system, if hooked up to a system like Kitchen Minder, it is different. See its user manual for details.
5 |
To check the timer address, press and hold the PRINCE CASTLE |
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LOGO button on the button bar and the DOWN Arrow button. |
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The current timer address will be displayed in the far right timer |
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display. To change the timer address, proceed to Step 6. |
PROG LED 
NOTE: Continue to hold
the buttons until PROG LED turns on.
Use the UP or DOWN Arrow button to scroll to the desired address. 3 Press the PRINCE CASTLE CROWN button to store the new address.
Available addresses are: bin1 thru bin6,
bin1 will always be used when not using Kitchen Minder.
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To change the timer address, disconnect power to the unit and |
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wait 10 seconds. Reconnect power to the unit and immediately. |
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Press and hold the PRINCE CASTLE LOGO button on the button |
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bar and the DOWN Arrow button until the display shows |
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SET ADDR ↑↓ ENTR BAR2. The address number will blink on/ |
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off. |
Use the UP or DOWN Arrow button to scroll to the desired address. 7 Press the ENTER button to store the new address and return to
normal operating mode. Press the PRINCE CASTLE LOGO button on the button bar to save the setting.
Available addresses are: Bar2 thru Bar7
NOTE: Bar addresses are numbered from the bottom up
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Extend Holding Bin
EHB Series
Setting Product Location (Standalone Mode)
1 |
To change a menu selection for a specific pan cavity, use the following steps: |
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A. Press and hold the PRINCE CASTLE LOGO button for 6 seconds. |
C. Press the UP or DOWN Arrow |
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All Pan displays will show PROG. All LED Timers will be RED. |
button to scroll to the desired |
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menu item. |
D.Press the ENTER button to select the menu item.
B.Press a Pan Arrow button to change the menu. The LED Timer will change to YELLOW and the display will change from PROG to the assigned menu item.
E.Repeat steps A – D as required for other Pan displays. Press the PRINCE CASTLE LOGO button to exit the Program Mode.
NOTE: A pan may be set as “not used” by assigning “- - - -” as its product.
NOTE: Setting a pan to a particular product will automatically change the other pan in that zone to the same product.
2 |
To shut down the unit, |
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turn the Power On/Off switch (A) to OFF position. |
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(A)
Cleaning
WARNING: |
CAUTION: |
Before performing any maintenance, turn the power switch to the OFF position and unplug the power cord from the electrical receptacle.
This unit is not watertight. Do not clean with a water jet/jet spray. Do not immerse the unit in water.
1.Turn the unit off and unplug the power cord from electrical receptacle.
2.Remove the pans and covers. Wipe all parts and unit with a damp cloth. DO NOT use a green Scotch Bright pad cleaner, ice or water.
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Extend Holding Bin
EHB Series
Setting the Temperature
The unit has multiple shelves, each with both an upper and lower heater for each zone. The heaters follow the default setpoints of the preset products for each pan
Each heater has a programmable range of 150° – 275°F (66° – 135°C).
Use the instructions below and the following steps to set the setpoint temperatures for each heater.
NOTE: Only applicable in stand-alone mode when not connected to Product Management system, setpoint cannot be changed when connected to a kitchen manager.
UPPER SHELF LED
This LED will be lit to indicate upper shelf is selected.
PROG LED
This LED will be lit to indicate unit is in Program Mode.
LOWER SHELF LED
This LED will be lit to indicate lower shelf is selected.
ACTUAL TEMP BUTTON and LED
Press to display actual temperature for the selected heater. LED will be lit when actual temperature is displayed.
SETPOINT BUTTON and LED
Press to display setpoint temperature of a selected heater. LED will be lit when setpoint temperature is displayed.
CAUTION:
DISPLAYED TEMPERATURES ARE HEATER TEMPERATURES AND DO NOT INDICATE ACTUAL FOOD TEMPERATURES.
TEMPERATURE DISPLAY
A, B, C, D ( E, F ) = ZONES
Upper and Lower Heater
UP/DOWN ARROW BUTTONS
Used with other Buttons to scroll through heater and temperature selections.
CROWN BUTTON
Press to enter temperature selections.
NOTE: To reset all calibrations to the factory settings, turn the unit off, then press and hold the UP and DOWN Arrow buttons simultaneously while turning the unit back on. A “P” will appear in the display and all calibrations will be reset to original factory settings.
1 |
The SET PRODUCT TEMP menu is used to change the Hold and Cook-More times. |
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Press and hold the PRINCE CASTLE LOGO button on the button bar, then immediately press and hold the MENU/ENTER button on the |
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button bar until the display shows one of six programming menus…..(hold for about 5 seconds) |
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Use the UP or DOWN Arrow button to scroll to the SET TEMP ↑ ↓ ENTR (Set Product Temperature) menu. |
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Press and release the MENU/ENTER button to enter the programming menu, the display should then read SEL TEMP XXXX ↑ ↓ |
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(the XXXX is where the product abbreviation is displayed). Use the UP and DOWN arrows to navigate to the desired product. |
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3 |
Press the MENU/ENTER button to select that product profile to update, the display will read SET UPR XXXX ###s↑ ↓ the XXXX |
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is where the product abbreviation is displayed, and ### is the temperature. Use the UP and DOWN arrows to set the temperature of |
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the upper heater of that zone. |
Confirm setpoint by pressing MENU/ENTER |
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