Prince Castle DHB2SS-27, DHB2SS-20 Installation Manual

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Operation

Manual

Product Holding Bin

DHB2SS-20/27

Product Identification

Pan and Cover

 

Button Bar

 

DHB2SS-20

 

Temperature Control Panel

Upper Pan Displays

 

 

PRINCE CASTLE

(qty. 2 or 3)

 

 

 

 

 

LOGO Button

 

 

 

LED Timers (tri-color)

BKFT (Breakfast) LED

 

 

(qty. 4 or 6)

 

 

 

 

Transfer Button

Power On/Off Switch

 

DHB2SS-27

Pan Buttons

MENU/ENTER Button

 

 

(qty. 4 or 6)

 

 

 

 

UP and DOWN Arrow

 

 

 

Buttons

 

 

Temperature Control Panel

REG (Regular Menu) LED

 

 

 

 

 

Power On/Off Switch

 

Pan and Cover

Button Bar

 

LIMITED WARRANTY

This product is warranted to be free from defects in material and/or workmanship for a period of 1 year from date of original installation, not to exceed 18 months from the date of manufacture.

Any component which proves to be faulty in material and/or workmanship will be replaced or repaired (at the option of Prince Castle, Inc.) without cost to the customer for parts and labor. This warranty covers on-location service (i.e. trip charges and/or mileage). Travel mileage is limited to

100 miles (200 Kilometers) round trip (one trip warranty) from an authorized service agency or its sub-service agency.

This warranty is subject to the following exceptions/conditions:

Use of any non-genuine Prince Castle parts voids this warranty.

All labor to be performed during regular work hours. Overtime premium (the incremental amount) will be charged to the customer.

Damage caused by carelessness, neglect and/or abuse (e.g., dropping, tampering or altering parts, equipment damaged in shipment, by fire, flood or an act of God) is not covered under this warranty.

All problems due to operation at voltages other than that specified on equipment nameplates are not covered by this warranty. Conversion to correct voltage is the customer’s responsibility.

This equipment must be serviced by Prince Castle Authorized Service Agency or a Prince Castle Service Technician during the warranty period.

TABLE OF CONTENTS

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 – 10

CastleNet® Communications Network . . . . . . . . . . . . . . . . . . . . . . . . . 11

Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Exploded View and Parts List (DHB2SS-20) . . . . . . . . . . . . . . . . . . . . 14

Exploded View and Parts List (DHB2SS-27) . . . . . . . . . . . . . . . . . . . . 15

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

355 East Kehoe Blvd. • Carol Stream, IL 60188 USA Telephone: 630-462-8800 • Toll Free: 1-800-PCASTLE Fax: 630-462-1460 • www.princecastle.com

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Product Holding Bin

DHB2SS-20/27

Specifications

Model

Volts

Watts

Hertz

DHB2SS-20

120

1700

60

DHB2SS-27

120

1650

60

 

Safety Information

WARNING

CAUTION

Indicates information important to the proper operation of the unit. Failure to observe may result in damage to the equipment and/or severe bodily injury or death.

Indicates information important to the operation of the unit. Failure to observe may result in damage to the equipment.

Installation

A.Remove the unit from the carton and inspect for signs of damage. If there is damage to the unit:

notify the carrier within 24 hours of delivery

save carton and packaging materials for inspection purposes

contact your local dealer, or if purchased directly, the Prince Castle Sales Department at 800-722-7853 or 1-630-462-8800 to arrange for a replacement unit.

NOTE: When installing this unit, the ambient temperature at the mounting site should not exceed 100°F.

B.Place the bin on a counter and seal the base to the counter with foodapproved sealant.

C.Plug the power cord into the bin and connect the plug into the proper electrical outlet (15 amp, 120 Volt). All connections must be in accordance with local electrical codes and any other applicable codes.

NOTE: The electrical receptacle should be a dedicated outlet. No other equipment should be operating on the line (refrigerators, fryers, etc.).

D.If used, plug a Prince Castle external timer bar (consult factory for model) data cable into the blue plug jack (external) located on the rear of the Prince Castle holding bin. If cable from timer is too short, use Prince Castle Extender Cable Kit, P/N PC-COMEXT.

E.Install the racks, pans and pan covers into the cavities.

F.Turn the power switch to ON. Allow 30 minutes for warm-up.

NOTE: If the unit is to be networked with other Prince Castle units, an external timer may be connected to any one bin in the chain. Refer to CASTLENET COMMUNICATIONS NETWORK in this manual.

Rear of PHU

Power Cord Inlet

Blue Plug Jack (Plug external timer data cable into here)

White Plug Jack (in from another unit)

Black Plug Jack (out to another unit)

BIN 1

 

 

BIN 2

BIN 3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Prince Castle reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased equipment.

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Prince Castle DHB2SS-27, DHB2SS-20 Installation  Manual

Product Holding Bin

DHB2SS-20/27

Operation

1 Turn power On/Off switch to ON position.

Load pan covers (if used) onto pan racks and insert racks into the unit.

Allow 30 minutes for heaters to reach operating temperature. The Temperature Display will show temperature as unit warms up to the operating temperature.

2 Press all PAN buttons.

The PAN DISPLAYS will show the

BKFT (Breakfast) or REG

assigned product name.

(Regular Menu) will be lit

If no product is assigned, the

depending on pre-

programmed menu.

display will be dim and show “- - - -”.

 

Pressing the PAN button will not

 

activate the timer if “- - - -” is

 

displayed. Pressing PAN button

 

when product name is displayed will

 

start timing cycle.

 

Power On/Off Switch

3 LED Timing Status

LED Timers

RED (steady) = Ready for product

RED (flashing) = Discard product

GREEN (steady) = Oldest product, use first

GREEN (flashing) = Cook more product

YELLOW (steady) = Newer product, use green first

YELLOW (flashing) = Cook more product

When any of the timer LEDs flash, cook more product or remove 5 and discard product as indicated.

GREEN (flashing) = Cook more product

YELLOW (flashing) = Cook more product

RED (flashing) = Discard product

WARNING

Hot surfaces.

When LED is steady RED, load product and press the PAN 4 button.

If only one pan is active for a product, the LED will turn from RED to GREEN.

If no other pan is active for a product, the LED for the first pan loaded will turn from RED to GREEN.

The LED for the 2nd pan (3rd pan, etc.) loaded will turn from RED to YELLOW.

An LED timer can be stopped (cancelled) at any time by pressing and releasing the corresponding PAN button.

Product, along with any remaining time, can be transferred from 6 one cavity to another as follows:

A. Press and release the

C. Press and release the

TRANSFER button. Displays

TRANSFER button again.

for available bins are brightly lit.

 

Displays for bins currently

 

timing, are dimly lit.

 

TRANSFER

B.Press and release the PAN button of the product to be moved.

MENU

ENTER

D.Move the product. Press and release the PAN button for the new location. The new location will finish timing the product. When the transferred pan timing expires, location will revert to original menu setting.

NOTE: If product transfer is not completed within a pre-programmed transfer time, the transfer will be cancelled. See your Manager.

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Product Holding Bin

DHB2SS-20/27

Operation (continued)

7

To change a menu selection for a specific pan cavity, use the following steps:

A.Press and hold the PRINCE CASTLE LOGO button for 6 seconds. All Pan displays will show PROG. All LED Timers will be RED.

D.Press the UP or DOWN Arrow button to scroll to the desired product choice.

E.Press the MENU/ENTER button to select the product choice.

MENU

TRANSFER

BK

RE

ENTER

B.Press and hold the MENU/ENTER button. The display next to the MENU/ENTER button will display the product choices. While holding the MENU/ENTER button, press the UP or DOWN Arrow button to scroll through the product choices. While scrolling, the BKFT LED will be lit for the breakfast menus and the REG LED will be lit for the regular menus.

C.Press a PAN button to change the product. the LED timer will change to yellow and the display will change from PROG to the assigned product choice and two other displays will change to up and down arrows and ENR.

F.Repeat Steps A – E as required for other Pan displays. Press the PRINCE CASTLE LOGO button to exit the Program Mode.

NOTE: Up to six products may be programmed for each Pan button (1 for each menu). In addition, a pan may be set as “not used” by assigning “----” as its product.

8 To shut down the unit, turn the power On/Off switch to OFF.

Cleaning

WARNING

Before performing any maintenance, turn the power switch to the OFF position and unplug the power cord from the electrical receptacle.

CAUTION

This unit is not watertight. Do not clean with a water jet/jet spray. Do not immerse the unit in water.

1.Turn the unit off and unplug the power cord from the electrical receptacle.

2.Remove the pan covers and pan racks. Wipe all parts and unit with a damp cloth. DO NOT use a green Scotch Bright pad cleaner, ice or water.

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Product Holding Bin

DHB2SS-20/27

 

Setting the Temperature

1

The unit has two shelves, each with an upper and lower heater (four heaters total).

The factory pre-set for the upper heaters is 225°F.

The factory pre-set for the lower heaters is 195°F.

Each upper heater has a programmable range of 150° – 275°F.

Each lower heater has a programmable range of 150° – 225°F.

Use the control below and the following steps to set the setpoint temperature for each heater.

UPPER SHELF LED

This LED will be lit to indicate upper shelf is selected.

PROG LED

This LED will be lit to indicate unit is in Program Mode.

LOWER SHELF LED

This LED will be lit to indicate lower shelf is selected.

ACTUAL TEMP BUTTON and LED

Press to display actual temperature for the selected heater. LED will be lit when actual temperature is displayed.

TEMPERATURE DISPLAY

NOTE: The unit is preset to display temperature in Fahrenheit. To display in Celsius, press and hold the DOWN Arrow button immediately after turning on the power switch. To switch back to Fahrenheit, press and hold the UP Arrow button after turning on the power switch.

UP/DOWN ARROW BUTTONS

Used with other buttons to scroll through heater and temperature selections.

PRINCE CASTLE LOGO BUTTON

Press to enter temperature selections.

SETPOINT BUTTON and LED

Press to display setpoint temperature of a selected heater. LED will be lit when setpoint temperature is displayed.

NOTE: To reset all times and temperatures to the factory settings, turn the unit off, then press and hold the UP and DOWN Arrow buttons simultaneously while turning the unit back on. A “P” will appear in the display and all times and temperatures will be reset to original factory settings.

Press the UP or DOWN Arrow button until the desired shelf LED 2 and upper (U) or lower (L) heater is selected.

Press and hold the SETPOINT button and the PRINCE 3 CASTLE LOGO button for 5 seconds. The Program LED

will light.

U225

Press the UP or DOWN Arrow button until the desired setpoint 4 temperature is displayed.

Press the PRINCE CASTLE LOGO button to save the new

5 setpoint value. Repeat steps 2 – 5 to change the setpoint for any other heater.

 

 

 

 

 

 

 

 

 

 

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