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Operating Instructions
LED TV
For more detailed instructions, please refer to [eHELP] (Built-in Operating Instructions).
How to use [eHELP] 
(p. 18)
Thank you for purchasing this Panasonic product.
Please read these instructions carefully before operating this product and retain them for future reference.
Please carefully read the “Safety Precautions” of this manual before use.
The images shown in this manual are for illustrative purposes only.
Please refer to Pan European Guarantee Card if you need to contact your local
Panasonic dealer for assistance.
English
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For information about the trademarks, refer to [eHELP] (Search by Purpose > Read first > Before use > Licence).
The illustration for TX-49EX620E is used in this manual unless otherwise mentioned.
Illustrations shown may be different depending on the model.
Contents
Be Sure to Read
Important Notice··················································· 3
Safety Precautions ··············································· 4
Quick Start Guide
Accessories ························································ 7
Connections·······················································10
Identifying Controls··············································15
First time Auto Setup············································17
Using your VIERA
Watching TV·······················································18
How to Use eHELP··············································18
Others
FAQs ································································20
Maintenance ······················································21
Specifications ·····················································21
2English
Important Notice
Notice for DVB / Data broadcasting / IPTV functions
This TV is designed to meet the standards (as of August, 2016) of DVB-T / T2 (MPEG2, MPEG4AVC(H.264) and MPEG HEVC(H.265)) digital terrestrial services, DVB-C (MPEG2, MPEG4AVC(H.264) and MPEG HEVC(H.265)) digital cable services.
Consult your local dealer for availability of DVB-T / T2 services in your area.
Consult your cable service provider for availability of DVB-C services with this TV.
This TV may not work correctly with the signal which does not meet the standards of DVB-T / T2 or DVB-C.
Not all the features are available depending on the country, area, broadcaster, service provider and network environment.
Not all CI modules work properly with this TV. Consult your service provider about the available CI module.
This TV may not work correctly with CI module that is not approved by the service provider.
Additional fees may be charged depending on the service provider.
Compatibility with future services is not guaranteed.
Panasonic does not guarantee operation and performance of peripheral devices made by other manufacturers; and we disclaim any liability or damage arising from operation and/or performance from usage of such other maker’s peripheral devices.
The recording and playback of content on this or any other device may require permission from the owner of the copyright or other such rights in that content.
Panasonic has no authority to and does not grant you that permission and explicitly disclaims any right, ability or intention to obtain such permission on your behalf. It is your responsibility to ensure that your use of this or any other device complies with applicable
copyright legislation in your country. Please refer to that legislation for more information on the relevant laws and regulations involved or contact the owner of the rights in the content you wish to record or playback.
This product is licensed under the AVC patent portfolio |
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This mark shows that the construction of the product is double-insulated.
This mark indicates the product operates under AC voltage.
Transport only in upright position.
English 3
Safety Precautions
To help avoid risk of electrical shock, fire, damage or injury, please follow the warnings and cautions below:
Mains plug and lead
Warning
If you detect anything unusual, immediately remove the mains plug.
This TV is designed to operate on AC
220-240 V, 50 / 60 Hz.
Insert the mains plug fully into the mains socket.
To turn Off the apparatus completely, you must pull the mains plug out of the mains socket.
Consequently, the mains plug should be easily accessible at all times.
Disconnect the mains plug when cleaning the TV.
Do not touch the mains plug with wet hands.
Do not damage the mains lead.
• Do not place a heavy object on the lead.
• Do not place the lead near a high temperature object.
• Do not pull on the lead. Hold onto the mains plug body when disconnecting the plug.
•Do not move the TV with the lead plugged into a mains socket.
•Do not twist the lead, bend it excessively or stretch it.
•Do not use a damaged mains plug or mains socket.
•Ensure the TV does not crush the mains lead.
Do not use any mains lead other than that provided with this TV.
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the TV. |
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Do not insert foreign objects into the TV through the air vents.
If the TV is used in an area where insects may easily enter the TV.
It is possible for insects to enter the TV, such as small flies, spiders, ants, etc. which may cause damage to the TV or become trapped in an area visible on the TV, e.g. within the screen.
If the TV is used in an environment where there is dust or smoke.
It is possible for dust/smoke particles to enter the TV through the air vents during normal operation which can become trapped inside the unit. This may cause overheating, malfunction, deterioration in picture quality, etc.
Do not use an unapproved pedestal / mounting equipment. Be sure to ask your local Panasonic dealer to perform the setup or installation of approved wall-hanging brackets.
Do not apply any strong force or impact to the display panel.
Ensure that children do not climb on the TV.
Do not place the TV on sloping or unstable surfaces, and ensure that the TV does not hang over the edge of the base.
4English
Warning
Never place a TV in an unstable location. A TV may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
•Using cabinets or stands recommended by the manufacturer of the TV.
•Only using furniture that can safely support the TV.
•Ensuring the TV is not overhanging the edge of the supporting furniture.
•Not placing the TV on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the TV to a suitable support.
•Not placing the TV on cloth or other materials that may be located between the TV and supporting furniture.
•Educating children about the dangers of climbing on furniture to reach the TV or its controls.
If your existing TV is being retained and relocated, the same considerations as above should be applied.
This TV is designed for table-top use.
Do not expose the TV to direct sunlight and other sources of heat.
To prevent the spread of fire, keep candles or other open flames away from this product at all times
Suffocation / Choking Hazard
Warning
The packaging of this product may cause suffocation, and some of the parts are small and may present a choking hazard to young children. Keep these parts out of reach of young children.
Pedestal |
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Ensure that the TV does not suffer any impact during installation of the pedestal.
Ensure that children do not climb onto the pedestal.
Install or remove the TV from the pedestal with at least two people.
Install or remove the TV according to the specified procedure.
Radio waves
Warning
Do not use the TV in any medical institutions or locations with medical equipment. Radio waves may interfere with the medical equipment and may cause accidents due to malfunction.
Do not use the TV near any automatic control equipment such as automatic doors or fire alarms. Radio waves may interfere with the automatic control equipment and may cause accidents due to malfunction.
Keep at least 15 cm away from the TV if you have a cardiac pacemaker. Radio waves may interfere with the operation of the pacemaker.
Do not disassemble or alter the TV in any way.
Built-in wireless LAN
Caution
Do not use the built-in wireless LAN to connect to any wireless network (SSID*) for which you do not have usage rights. Such networks may be listed as a result of searches. However, using them may be regarded as illegal access.
*SSID is a name for identifying a particular wireless network for transmission.
Do not subject the built-in wireless LAN to high temperatures, direct sunlight or moisture.
Data transmitted and received over radio waves may be intercepted and monitored.
The built-in wireless LAN uses 2.4 GHz and 5 GHz frequency bands. To avoid malfunctions or slow response caused by radio wave interference when using the built-in wireless LAN, keep the TV away from other devices that use 2.4 GHz and
5 GHz signals such as other wireless LAN devices, microwave ovens, and mobile phones.
English 5
When problems occur due to static electricity, etc., the TV might stop operating to protect itself. In this case, turn the TV off at the Mains power On / Off switch, then turn it back on.
Ventilation
Caution
Allow sufficient space (at least 10 cm) around the TV in order to help prevent excessive heat, which could lead to early failure of some electronic components.
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Ventilation should not be impeded by covering the ventilation openings with items such as newspapers, tablecloths and curtains.
Whether you are using a pedestal or not, always ensure the vents at the bottom of the TV are not blocked and there is sufficient space to enable adequate ventilation.
Moving the TV
Caution
Before moving the TV, disconnect all cables.
At least two people are required to move the TV.
When not in use for a long time
Caution
This TV will still consume some power even in the Off mode, as long as the mains plug is still connected to a live mains socket.
Remove the mains plug from the wall socket when the TV is not in use for a prolonged period of time.
Excessive volume
Caution
Do not expose your ears to excessive volume from the headphones. Irreversible damage can be caused.
If you hear a drumming noise in your ears, turn down the volume or temporarily stop using the headphones.
Battery for theDownloadedRem te Control
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Do not mix old and new batteries. |
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Do not mix different battery types (such as alkaline |
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sunshine, fire or the like.
Make sure you dispose of batteries correctly.
Remove the battery from the unit when not using for a prolonged period of time to prevent battery leakage, corrosion and explosion.
LED TV
Declaration of Conformity (DoC)
“Hereby, Panasonic Corporation declares that this TV is in compliance with the essential requirements and other relevant provisions of the Directive 1999/5/EC.”
If you want to get a copy of the original DoC of this TV, please visit the following website:
http://www.ptc.panasonic.eu/doc
Authorized Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, D-22525 Hamburg, Germany
This TV is intended to be used in the following countries.
Albania, Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Iceland, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Macedonia
This equipment can be operated in other non-European countries.
The wireless LAN feature of this TV shall exclusively be used inside buildings.
6English
Accessories
Standard accessories
Remote Control 
(p. 15)
N2QAYB001111
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55-inch model |
Mains lead
(p. 10)
Batteries (2)
R6
(p. 16)
Operating Instructions
Pan European Guarantee Card
Accessories may not be placed all together. Take care not to throw them away unintentionally.
English 7
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Assembly screw (4)
M5 × 15
Assembly screw (4)
M4 × 12
Bracket (2)
2
Base
8English
Assembling the pedestal |
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Removing the pedestal from the TV
Be sure to remove the pedestal in the following way when using the wall-hanging bracket or repacking the TV.
1 Remove the assembly screws 
from the TV.
2 Pull out the pedestal from the TV.
3 Remove the assembly screws 
from the bracket.
2
English 9
Connections
External equipment and cables shown are not supplied with this TV.
Please ensure that the unit is disconnected from the mains socket before attaching or disconnecting any cables.
Check the terminal type and cable plugs are correct for connection.
Use a fully wired HDMI compliant cable.
Keep the TV away from electronic equipment (video equipment, etc.) or equipment with an infrared sensor, otherwise distortion of image / sound may occur or operation of other equipment may be affected.
Please also read the manual of the equipment being connected.
Terminals
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Insert the mains plug firmly into place.
When disconnecting the mains lead, be absolutely sure to disconnect the mains plug from the mains socket first.
Aerial
TV
Cable
RF cable
Terrestrial aerial
For DVB-C, DVB-T, Analogue
10 English
DVB-via-IP client connection
This TV has DVB-via-IP client function and can connect to DVB-via-IP server or SAT>IP compatible servers to receive broadcast streaming.
It is recommended to connect to DVB-via-IP server with a LAN cable.
Wired connection
TV
Cable
LAN cable (Shielded)
Use Shielded Twist Pair (STP) LAN cable. 
DVB-via-IP server
RF cable
Terrestrial aerial 
Satellite dish
Wireless connection
Cable
Built-in wireless LAN
Access point
DVB-via-IP server
RF cable
Terrestrial aerial
Satellite dish
This function may not be available depending on network condition and broadcast.
For information about the connections, read the manual of the DVB-via-IP server.
For details, refer to [eHELP] (Search by Purpose > Functions > DVB-via-IP).
AV devices
DVD Recorder /
TV
Downloaded Blu-ray Recorder, etc. from
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Cable
RF cable
HDMI cable
DVD Recorder / Blu-ray Recorder, etc. 
Terrestrial aerial
Set top box
TV
HDMI cable
Set top box
Satellite dish
English 11
Network
A broadband network environment is required to be able to use internet services.
If you do not have any broadband network services, please consult your retailer for assistance.
Prepare the internet environment for wired connection or wireless connection.
Setup of the network connection will start when first using the TV. 
(p. 17)
Wired connection
TV
Internet environment
LAN cable (Shielded)
Use Shielded Twist Pair (STP) LAN cable.
Wireless connection
Internet environment
Built-in wireless LAN
Access point
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Connect the 4K compatible equipment to HDMI terminal using a 4K compatible cable and you can watch content in 4K format.
[HDMI Auto Setting] (Setup Menu)
Reproduces the image more precisely with the expanded colour gamut when connecting the 4K compatible equipment. Select the mode depending on the equipment.
[Mode1]:
For better compatibility. Set to [Mode1] when the image or sound in HDMI input is not played properly. [Mode2]:
For the 4K compatible equipment that has the function to output the image precisely with the expanded colour gamut
To change the mode
1.Select the HDMI input mode connected to the equipment.
2.Display the menu and select [HDMI Auto Setting] (Setup Menu).
For information about the valid format, refer to [eHELP] (Search by Purpose > Watching > 4K resolution > HDMI Auto Setting).
12 English
Other connections
DVD Player
(COMPONENT equipment)
TV
(Viewing)
(Listening)
DVD Player
Camcorder / Game equipment
(VIDEO equipment)
TV
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HDMI cable
Amplifier with speaker system
External equipment (DVD Player, etc.)
Headphones
For information about the volume settings, refer to [eHELP] (Search by Purpose > Settings > Sound).
TV
(M3 stereo mini plug)
Common Interface
Turn the TV off with Mains Power On / Off switch whenever inserting or removing the CI module.
If a smart card and a CI module come as a set, first insert the CI module, then insert the smart card into the CI module.
Insert or remove the CI module completely in the correct direction as shown.
Normally encrypted channels will appear. (Viewable channels and their features depend on the CI module.)
If encrypted channels do not appear
[Common Interface] in the Setup Menu
There might be some CI modules in the market with older firmware versions that do not work fully
interoperable with this new CI+ v1.3 TV. In this case, please contact your content provider.
For details, refer to [eHELP] (Search by Purpose > Functions > Common Interface), read the manual of the CI module, or check with the content provider.
English 13
TV
CI module
USB HDD (for recording)
Use USB 2 port for connecting the USB HDD.
For details, refer to [eHELP] (Search by Purpose > Recording).
VIERA Link
Use HDMI1 - 3 for VIERA Link connection.
For details, refer to [eHELP] (Search by Purpose > Functions > VIERA Link “HDAVI Control™”).
Downloaded from
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14 English
Identifying Controls
Remote Control
1 [
]: Standby On / Off switch 2 Aspect
3 [Main Menu] |
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4 Teletext button
5 Information
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6 Netflix |
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[Option Menu] |
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Coloured buttons |
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10 Volume Up / Down
11 Numeric buttons
J
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12 [eHELP]
! ^ $&_`{ | } ' ~
13 [My App]
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14 Input mode selection |
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15 APPS |
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16 Subtitles |
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17 Exit |
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18 HOME |
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19 TV Guide
!$ ƒ
20 Cursor buttons
„
21 Return
‚ < •
22 Channel Up / Down
23 Sound Mute On / Off
24 Last view
< ! <
25 Operations for contents, connected equipment, etc.
English 15
Installing / Removing batteries
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Indicator / Control panel |
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1 Remote control signal receiver |
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2 Ambient sensor
= „ ? ! ^# = _ ^}_
3 Power LED
Red:
=!
Green:
}
Orange:
=! " ` ~ <
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4 Input mode selection
! !
[Main Menu]
" = ‰ !
OK` ! ~
5 Channel Up / Down
@ • ` ! ~
6 Volume Up / Down
& " • ‚ ` ! ~
7 Mains power On / Off switch
@
}"" ! !"
^
_Š =! • }
16 English
First time Auto Setup
Z \ " " ! " < = \ <
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` ‹Œ | ‹†~ |
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1Plug the TV into a live mains socket and turn the power on
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2 Select the following items
=! " | $J Š
Please select your viewing environment.
Home |
Shop |
How to use the remote control
<
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‚ < ` " < = ~
Select the language |
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Select [Home] |
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Set up the network connection |
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Select your country |
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‚ & | ' = `•ŒŒŒŒ‘ = ~
Tick the TV signal mode to tune, and then select
[Start Auto Setup] |
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Auto Setup is now complete and the |
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[Auto Setup] in [Tuning Menu] (Setup Menu) |
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[Add TV Signal] in [Tuning Menu] (Setup Menu) |
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[Shipping Condition] in [System Menu] (Setup
Menu)
English 17
Watching TV
1 Turn power on
` \~
`‚ ~
} • }"" = ` ‹ˆ~
! " = |
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2 Select the mode |
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TV Selection |
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DVB-C |
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DVB-T |
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DVB-via-IP |
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Analogue |
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3 Select a channel
“ | 399
How toDownloadedUse eHELP
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1 Display [eHELP] |
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[Help] |
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'" ^ $&_= |
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< ! |
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! ^% _^& < _
2 Select the menu
^ _ 
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[Keyword Search]:
" $& !
[Search by Purpose]:
" $& "
[Support]:
# " `%#” ~
3 Select the item
$J Š
< • "
18 English
` " ‹ ~ Z
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Downloaded from
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English 19
FAQs
Before requesting service or assistance, please follow these simple guides to solve the problem.
For details, refer to [eHELP] (Support > FAQs).
The TV does not switch on
Check the mains lead is plugged into the TV and the mains socket.
The TV goes into Standby mode
Auto power standby function is activated.
The remote control does not work or is intermittent
Are the batteries installed correctly? 
(p. 16)
Has the TV been switched on?
The batteries may be running low. Replace them with new ones.
Point the remote control directly at the TV’s remote control signal receiver (within about 7 m and a
30 degree angle of the signal receiver).
Situate the TV away from sunshine or other sources of bright light so they do not shine on the TV’s remote control signal receiver.
No image is displayed
Check the TV is turned on.
Check the mains lead is plugged into the TV and the mains socket.
Check the correct input mode is selected.
Check the setting of [AV] ([COMPONENT] / [VIDEO]) in [Input Selection] to match the signal being output by the external equipment.
Is [Backlight], [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
Check all required cables and connections are firmly in place.
An unusual image is displayed
This TV has a built-in Self Test. Makes a diagnosis of picture or sound problems.
[TV Self Test] (Help Menu)
Turn the TV off with Mains power On / Off switch, then turn it on again.
If the problem persists, initialise all settings.
[Shipping Condition] in [System Menu] (Setup Menu)
The image or sound from external equipment are unusual when the equipment is connected via HDMI
Set [HDMI Auto Setting] (Setup Menu) to [Mode1]
(p. 12)
Parts of the TV becomeDownloadedh t
Parts of the TV may become hot. These temperature
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20 English
Maintenance
First, remove the mains plug from the mains socket.
Display panel, Cabinet, Pedestal
Regular care:
Gently wipe the surface of the display panel, cabinet, or pedestal by using a soft cloth to remove dirt or fingerprints.
For stubborn dirt:
(1)First clean the dust from the surface.
(2)Dampen a soft cloth with clean water or diluted neutral detergent (1 part detergent to 100 parts water).
(3)Wring out the cloth firmly. (Please note, do not let liquid enter the TV inside as it may lead to product failure.)
(4)Carefully wipe moisten and wipe away the stubborn dirt.
(5)Finally, wipe away all the moisture.
Caution
Do not use a hard cloth or rub the surface too hard, otherwise this may cause scratches on the surface.
Take care not to subject the surfaces to insect repellent, solvent, thinner or other volatile substances. This may degrade surface quality or cause peeling of the paint.
The surface of the display panel is specially treated and may be easily damaged. Take care not to tap or scratch the surface with your fingernail or other hard objects.
Do not allow the cabinet and pedestal to make contact with a rubber or PVC substance for a long time. This may degrade surface quality.
Mains plug
Wipe the mains plug with a dry cloth at regular intervals. Moisture and dust may cause fire or electrical shock.
SpecificationsDownloaded
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Model No. |
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40-inch model |
: TX-40EX620E |
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49-inch model |
: TX-49EX620E |
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55-inch model |
: TX-55EX620E |
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Dimensions (W × H × D) |
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40-inch model
899 mm × 573 mm × 220 mm (With Pedestal) 899 mm × 518 mm × 65 mm (TV only)
49-inch model
1 102 mm × 699 mm × 253 mm (With Pedestal) 1 102 mm × 644 mm × 77 mm (TV only)
55-inch model
1 240 mm × 777 mm × 253 mm (With Pedestal) 1 240 mm × 722 mm × 78 mm (TV only)
Mass
40-inch model
13.0 kg Net (With Pedestal)
11.0 kg Net (TV only)
49-inch model
15.0 kg Net (With Pedestal)
14.0 kg Net (TV only)
55-inch model
18.0 kg Net (With Pedestal)
17.0 kg Net (TV only)
Power source
AC 220-240 V, 50 / 60 Hz
Panel
LED LCD panel
Sound
Speaker output
20 W (10 W + 10 W)
Headphones
M3 (3.5 mm) stereo mini Jack × 1
Connection terminals
AV input (COMPONENT / VIDEO)
VIDEO
RCA PIN Type × 1
1.0 V[p-p] (75 )
AUDIO L - R
RCA PIN Type × 2
0.5 V[rms]
English 21
Y
1.0 V[p-p] (including synchronisation)
PB/CB, PR/CR
±0.35 V[p-p]
HDMI 1 / 2 / 3 input
TYPE A Connectors
HDMI1 / 3:
4K, Content Type, Deep Colour, x.v.Colour™ HDMI2:
4K, Content Type, Audio Return Channel, Deep Colour, x.v.Colour™
This TV supports “HDAVI Control 5” function.
Card slot
Common Interface slot (complies with CI Plus) × 1
ETHERNET
RJ45, IEEE802.3 10BASE-T / 100BASE-TX
USB 1 / 2
USB1: DC 
5 V, Max. 500 mA [Hi-Speed USB (USB 2.0)]
USB2: DC 
5 V, Max. 900 mA [SuperSpeed USB (USB 3.0)]
DIGITAL AUDIO output
PCM / Dolby Digital, Fibre optic
Receiving systems / Band name
DVB-C
Digital cable services (MPEG2, MPEG4-
AVC(H.264) and MPEG HEVC(H.265))
DVB-T / T2
Digital terrestrial services (MPEG2, MPEG4AVC(H.264) and MPEG HEVC(H.265))
PAL B, G, H, I
SECAM B, G
SECAM L, L’
VHF E2 - E12
VHF A - H (ITALY)
CATV (S01 - S05)
CATV S11 - S20 (U1 - U10)
VHF H1 - H2 (ITALY)
UHF E21 - E69
CATV S1 - S10 (M1 - M10)
CATV S21 - S41 (Hyperband)
PAL D, K
SECAM D, K
VHF R1 - R2
VHF R3 - R5 |
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Playback of NTSC tape from somewwwPAL Video |
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Playback from M.NTSC Video recordersvandenborre(VCR) |
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NTSC (AV input only)
Playback from NTSC Video recorders (VCR)
Aerial input
VHF / UHF
Operating conditions
Temperature
0 °C - 35 °C
Humidity
20 % - 80 % RH (non-condensing)
Built-in wireless LAN
Standard compliance and Frequency range*
IEEE802.11a/n
5.180 GHz - 5.320 GHz, 5.500 GHz - 5.580 GHz,
5.660 GHz - 5.700 GHz
IEEE802.11b/g/n
2.412 GHz - 2.472 GHz
Security
WPA2-PSK (TKIP/AES)
WPA-PSK (TKIP/AES)
WEP (64 bit/128 bit)
*:The frequency and channel differ depending on the country.
Note
Design and Specifications are subject to change without notice. Mass and Dimensions shown are approximate.
For information about the power consumption, display resolution, etc., refer to Product fiche.
For information about the open source software, refer to [eHELP] (Search by Purpose > Read first > Before use > Licence).
22 English
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