NEC SuperScript 660plus User Guide

Table of Contents

1 Introduction

Overview 1–1

Standard Features 1–2 Configuration Overview 1–2 System Requirements 1–2 Unpacking the Printer 1–3 Locating the Printer Items 1–3

2 Setting Up and Using the Printer

Overview 2–1

Precautions for Installation 2–2

Installation Site 2–2 Power Source 2–2 Grounding 2–2

Printer Dimensions and Space Requirements 2–3

Operating Environment 2–3 External Printer Parts 2–5 Internal Printer Parts 2–7 Installing the Main Multipurpose Feeder Tray 2–8

Loading Paper 2–8

Loading the Manual Feeder 2–10 Duplex Printing 2–10 Setting Up the Photoconductor Module and the Toner Module 2–11 Parallel Cable 2–13 Power Cord 2–13 Some Do’s and Don’ts for Using the Printer 2–14

3 Installing the Software

Overview 3–1

SuperScript Software Installation 3–2 Installing the SuperScript Software 3–3 SuperScript Installation Dialogs 3–3 Testing the Installation 3–8 Removing SuperScript Software 3–8

4 SuperScript Console

Overview 4–1

Control Panel 4–2 GDI Setup Window 4–4

Paper 4–4 Advanced Options 4–5 Print Quality 4–5 2Up/4Up 4–6

Form Settings 4–6 Create a Cover/Trailer Page or Overlay file 4–6 Local Queue 4–7 Job Log 4–8

SuperScript Console Menu 4–9

File 4–9 View 4–9 Settings 4–9 Priority 4–9 Local Printer Change 4–10 Network 4–10 Change Name 4–10

Run 4–10 Help 4–10 Exiting before printing has completed 4–10 Printing from a DOS Application 4–11

5 Monitoring the Printer Status

Overview 5–1 Expanded SuperScript Printer Status Display 5–3 Printer Error Status Messages and Recovery 5–3

Paper Out 5–4 Paper Jam 5–4 Cover Open or Toner Cartridge Missing 5–4 Duplex Printing 5–4 Power Off or Cable Problem 5–4 Engine is Warming Up 5–4 Engine Error 5–4

6 Maintaining the Printer

Overview 6–1 Replacing the Toner Module 6–2 Replacing the Photoconductor Module 6–2 Cleaning the Printer 6–2

Cleaning the Outside 6–3 Cleaning the Transport Roller and Transfer Unit 6–3

A Troubleshooting

Overview A–1

Maintaining Print Quality A–2 Output Quality A–3 Blank Spots A–4 Solid White Vertical Lines A–5 Incomplete Page A–5 Correcting Paper Jams A–5 Installation Problems A–8 Wrong System or Hardware Configuration A–8

Insufficient Memory A–8 No Printer Port A–8

Insufficient Disk Space A–8 Removing Previously Installed SuperScript Software A–9

B Frequently Asked Questions C Printer Options

Overview C–1 250-Sheet Second Hopper C–2

Setting Up the 250-Sheet Hopper C–2

Loading paper on the second tray C–3 Memory Expansion Module (SIMM) C–4

D Selecting Print Media

Overview Selecting Paper and Media D–2 Care of Printer Supplies D–2 Paper Properties D–3 Print Areas D–3 Media Use Guidelines D–4

Preprinted Forms D–4

Heavy Print Stock D–4

Envelopes D–5

Adhesive Labels D–5

Transparency Film D–6

Media Purchasing Specifications D–7 Printing with Various Media D–9

E Using Fonts

Overview E–1 Fonts in GDI Mode E–2 Fonts in PCL Mode E–3 Installing SuperScript TrueType Fonts E–3 Saving Downloaded Fonts and Macros (PCL Mode) E–3

F Safety Information

Laser Safety F–1

Internal Laser Radiation F–1

CDRH Regulations F–1

For United States Use Only F–2

FCC Statement F–2 Employer Responsibilities F–2 Minimizing Ozone Exposure F–3 Ozone Emissions F–3

UL Standards for Ozone F–3 EPA Energy Star Computers Award F–3 Technical Specifications F–4

G Glossary H Technical Support

Assistance Nearby H–1

Help From Within Your Company H–1

Help From Your Dealer H–1

NEC Technical Support H–1 How to Contact NEC H–2

Sending Internet Electronic Mail H–2

Reaching the NEC Bulletin Board System H–3

Reaching NEC on Compuserve H–3

Reaching NEC on America Online H–3

Reaching NEC on AT&T Interchange H–3

Reaching NEC on the World Wide Web H–3

Writing NEC H–3

Ordering Supplies, Printer Options, and

Spare Parts H–3 Support from Your Software Vendor H–4

iii

PROPRIETARY NOTICE AND LIABILITY

DISCLAIMER

The information disclosed in this document, including

all designs and related materials, is the valuable

property of NEC Corporation (NEC) and/or its

licensers.NEC and/or its licensers, as appropriate,

reserve all patent, copyright and other proprietary

rights to this document, including all design,

manufacturing, reproduction, use, and sales rights

thereto, except to the extent said rights are expressly

granted to others.

The NEC products discussed in this document are

warranted in accordance with the terms of the

Warranty Statement accompanying each product.

However, actual perfomance of each such product is

dependent upon factors such as system configuration,

customer data, and operator control. Since

implementation by customers of each product may

vary, the suitability of specific product configurations

and applications must be determined by the customer

and is not warranted by NEC.

SuperScript is a trademark of NEC Technologies, Inc. All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective owners.

Destiny Technology Corp. Ver. 2.0 © Copyright, WinRefs™/Phase II, 1996

Destiny Technology Corp. Ver. 2.0 © Copyright, DTIR™, 1992-1996

Destiny Technology Corp. Ver. 1.0 © Copyright, LaserAct®/Phase II, 1990-1996

Destiny Technology Corp. Ver. 4.5 © Copyright, PageStyler®/Phase II, 1989-1996

Destiny Technology Corp. Ver. 1.0 © Copyright, 1992, Microsoft Corporation

First Printing — July 1996

To allow for design and specification improvements,

the information in this document is subject to change

at any time, without notice. Reproduction of this

document or portions thereof without prior written

approval of NEC is prohibited.

00 PROPRIET* 96.9.24, 10:39 AM1

NEC Corporation 7-1, Shiba 5-chome, Minato-ku, Tokyo 108-01, Japan Tel: (03) 3454-1111 Telex: NECTOK J22686 Fax: (03) 3798-1510~1519

NEC (UK) Ltd. NEC House, 1 Victoria Road London W3 6UL United Kingdom Tel: 081-993-8111 Telex: 924213 NECLDN G Fax: 081-992-7161

NEC Technologies, Inc. 339 North Bernardo Ave. Mountain View, CA 94043-5223 USA Tel: 415-528-6000 Fax: 415-528-5700

NEC Europe Ltd. NEC House, 1 Victoria Road London W3 6UL United Kingdom Tel: 081-993-8111 Fax: 081-992-7161

NEC Deutschland GmbH Steinheilstraße 4-6, D-85737 Ismaning, Deutschland P.O. Box 1430 Tel: 089/96274-0 Fax: 089/96274-500

NEC France S.A. 56 Rue De Hautes Pâtures 92024 Nanterre Cedex, France Tel: 1-4649-4649 Telex: NEC PARI 610880F Fax: 1-4769-9595

NEC Scandinavia AB Karlsbodavägen 20, Box 20057-161 20 Bromma, Sweden Tel: 8-635-9200 Telex: 10339 NECBSS S Fax: 8-635-9350

NEC Ibérica S. A. Miniparc 1, Edificio A, Calle Azalea 1, 28109EI Soto de la Moraleja, Alcobendas, Madrid, Spain Tel: 1-650-1313 Fax: 1-650-1967

NEC Italia S. R. L. Viale Leonardo Da Vinci 97 Trezzano Sul Naviglio Milano, Italy Tel: 2-484-151 Fax: 2-484-00875

00 PROPRIET* 96.9.24, 10:40 AM2

NEC Australia Pty. Ltd.

20 Rodborough Road, Frenchs Forest,

N.S.W. 2086, Australia (P. O. Box 500)

Tel: 2-930-2000

Telex: NECSYD AA 27411

Fax: 2-930-2020

NEC (Thailand) Ltd. 19th Floor, Asoke Tower Building. 219/63-65 Sukhumvit 21 Road, Bangkok 10110, Thailand Tel: 2-259-1192~8 Telex: 22102 NECTHAI TH Fax: 2-259-1199~1201

NEC Singapore Pte., Ltd.

1 Maritime Square #12-10, World Trade Centre,

Singapore 0409, Singapore

Tel: 278-1818

Telex: NECSIN RS55874

Fax: 271-7188 or 271-7288

NEC Hong Kong Ltd.

11F, Tower B, Mandarin Plaza,

14 Science Museum Road,

Tsimshatsui East, Kowloon, Hong Kong

Tel: 3690335

Telex: 50041 NECBS HX

Fax: 7245733

NEC Taiwan Ltd.

12F, No. 37, Section 3, Min-Chuan East Road,

Taipei, Taiwan R. O. C.

Tel: 02-515-0000

Fax: 02-515-2255

NEC Sales (Malaysia) Sdn. Bhd. 13th Floor, Bangunan Arab-Malaysian Letter Box No. 13C 55, Jalan Raja Chulan 50200 Kuala Lumpur, Malaysia Tel: 3-238-7788 Telex: NECSEL MA20309 Fax: 3-238-7312

00 PROPRIET* 96.9.24, 10:40 AM3

iii

Chapter 1: Introduction

Introduction

Overview

This chapter describes the standard features of the SuperScript 660plus printer. It has the details about

• Unpacking the printer

• System requirements for the printer

• General information about Easy and Custom installation

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1—1

Chapter 1: Introduction

This guide provides installation and operating instructions for the NEC SuperScript 660plus.

The NEC SuperScript 660plus was developed especially for users of Windows 95, Windows 3.1 and Windows for Workgroups. The software supports GDI and PCL emulation modes.

Standard Features

NEC SuperScript 660plus is a printing solution developed for Windows 95, Windows 3.1 and Windows for Workgroups that provides complete Windows-based printing.

This new SuperScript 660plus provides the following features:

• Full Compatibility with Windows 95, Windows 3.1, and Windows for Workgroups

• Software emulation for HP LaserJet (PCL 5e Emulation)

Configuration Overview

The SuperScript 660plus program provides Easy Installation and Custom Installation options that you can select based on how you intend to use the printer:

Easy Installation

• GDI mode only

Custom Installation (full featured)

• GDI and PCL

For Easy Installation you can use the CD-ROM or floppy disks. For Custom Installation, you must use the CD-ROM.

System Requirements

The minimum free disk space required is 40MB. This matches the Microsoft general recommendation that users maintain 40MB of free disk space at all times when running Windows, for best performance.

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02 Ch.1 Intro 96.9.24, 10:49 AM2

• Because of SuperScript’s high speed interface, it is important to use a properly manufactured parallel

Chapter 1: Introduction

• Photoconductor module

• Power cord

• Parallel printer cable

• Packing material

Note: Save this Users Guide, the box, and all packing materials in case the printer needs to be repacked.

cable. A poor quality parallel cable may affect your output. A long cable may also cause print problems. For best results use the 6 foot length cable supplied with your SuperScript 660plus printer.

• A 1.4 MB floppy drive or CD-ROM drive is also required.

• Microsoft Windows 95, Windows 3.1, or Windows for Workgroups 3.11.

Unpacking the Printer

Follow these steps to set up your SuperScript printer.

1. Open the box and take out the documents the software diskettes, the toner module, the photoconductor module, the main feeder, the parallel printer cable, and the power cord.

2. Lift out the printer together with the packing materials and set on a flat, sturdy surface.

Locating the Printer Items

Locate the following items:

• NEC SuperScript 660plus Printer

• SuperScript 660plus software kit

• User’s Guide

• Quick Installation Guide

• Main feeder

• Toner module

02 Ch.1 Intro 96.9.24, 10:49 AM3

Parallel Printer Cable

1—3

Chapter 2: Setting Up and Using the Printer

Overview

This chapter gives you the information you need when you set up your printer, load paper, and begin printing. The chapter has information about

• Choosing an appropriate place for the printer

• Power sources and grounding the printer

• All internal and external printer parts

• How to install the main feeder tray

• How to load paper in the manual feeder

• How to print on both sides of the page

• How to install the photoconductor and toner modules

• How to connect the printer cable and power cord

Setting Up and Using the Printer

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Chapter 2: Setting Up and Using the Printer

Precautions for Installation

Installation Site

To ensure a long life for the printer, it is important to select an appropriate installation site. Choose a site that meets the following requirements:

• A well-ventilated place.

• An area that will not generate ammonia or other organic gases.

• A power outlet is nearby, so that the power cord can be plugged in and unplugged easily.

• An area free from direct sunlight.

• A place that is out of the direct air stream of an air conditioner, heater, or ventilator and is not subject to very high or very low temperature or humidity.

• A stable and level location not subject to undue vibration.

• A place free from anything that could obstruct the printer’s heat exhaust duct.

• There are no curtains or other fabrics nearby that could catch fire.

• There is no possibility of being splashed with water, coffee, or any other liquid.

• The area is dust-free.

Power Source

The power source voltage requirements are as follows.

• Voltage fluctuation: 110 V 60 Hz

• Frequency fluctuation: Within ±0.3% 110V 60 Hz

Observe the following precautions when establishing the power source for your printer:

• Use a power source with little voltage and frequency fluctuation.

• Use an outlet with the specified voltage capacity only.

• Be sure to insert the power cord all the way into the outlet. The outlet should be located near the printer and be easily accessible, so that the power cord can be unplugged immediately when necessary.

• Be sure that outlet is visible, and not hidden behind the printer or any other office equipment.

• If any other electrical equipment uses the same outlet, make sure that the capacity of the outlet is not exceeded.

• If an extension cord is needed, use one with a capacity greater than the power consumption of the printer. A cord that falls short of the capacity requirements could cause a fire.

• Never connect any other appliances or machines by means of a multiple socket to the outlet you use for the printer.

Grounding

Always ground the printer to prevent electrical shocks in the case of electrical leakage. If you are unable to make grounding connections consult your NEC Technical Support at 1-800-632-4650 (toll free).

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Chapter 2: Setting Up and Using the Printer

Connect the grounding wire to

• The outlet’s ground terminal

• A grounding contact that complies with local electrical standards.

Caution! Never connect the grounding wire to a gas pipe, to the grounding wire for a telephone, or to a water pipe.

Printer Dimensions and Space Requirements

To ensure easy printer operation, supply replacement, and service maintenance, adhere to the recommended space requirements detailed below.

Operating Environment

The operating environmental requirements of the printer are as follows:

Temperature: 50°F to 90.5°F (10°C to 32.5°C) with a

fluctuation of 10°per hour

Humidity: 20% to 80% RH with a fluctuation of

20% per hour

SuperScript 660plus with the optional

03 Ch.2 Setting Up 96.9.24, 11:05 AM3

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Chapter 2: Setting Up and Using the Printer

250 sheet hopper mounted

Note: Because of the NEC SuperScript 660plus high speed interface, it is important that you use the parallel cable that is included with your SuperScript 660plus printer. Using a poor quality parallel cable can affect your output.

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03 Ch.2 Setting Up 96.9.24, 11:05 AM4

Chapter 2: Setting Up and Using the Printer

• Ready Indicator light – the upper light shows that the printer is ready (steady green), warming up, processing a job (rapid blink), or in power saving mode (slow blink).

• Paper Indicator Light – the middle light shows that the printer detects that the paper tray is empty (steady amber), or that you are using the manual feed (blinking).

• If you have the second hopper installed, “Pick Miss” will appear on your screen if the paper did not feed.

• Error Indicator – the lower light shows that the printer detects that the cover is open, that there is no toner module, no photoconductor module, or that there is a paper jam (steady red), or that there is a data error (blinking).

All indicators light when the printer is turned on, or when there is a printer hardware error.

2. Top Cover (and output tray) – provides access to the inside of the printer and, when printing, serves as an output tray. It stacks the printed sheets with the printed side facing down.

Maximum capacity: 100 sheets. (17 lb. paper)

3. Paper Guide – slides to the size of the paper. (Main Feeder)

External Printer Parts

The following is an external view of the printer and its parts.

1. Indicator Lights – three LED lights that indicate the operating status of the printer.

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Chapter 2: Setting Up and Using the Printer

4. Main (multipurpose) Feeder – holds up to 150 sheets of paper.

5. Manual Feeder Slot – you insert a sheet of paper or an envelope manually into this slot in the manual feed print mode.

6. Paper Liftup Button – used when loading paper in the (optional) 250 sheet hopper.

7. 250 Sheet Hopper (optional) – when fitted to the printer, and used with the multipurpose paper tray, permits printing up to 400 pages.

8. On/Off Switch

9. Top Cover Release Button – press to swing the top cover up.

10. Model Number – indicates the model number and the serial number of your printer. You enter these numbers on your warranty registration.

11. Memory Cover – provides access to the inside of the printer, to the optional memory expansion module. The printer’s memory can be expanded by adding a Single Inline Memory Module (SIMM), available from your local dealer.

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03 Ch.2 Setting Up 96.9.24, 11:07 AM6

12. Power Plug – the printer’s power cord is inserted here.

13. Parallel Port – provides the connection to the computer’s Centronics-type parallel interface connector.

Chapter 2: Setting Up and Using the Printer

Internal Printer Parts

Toner Module – contains the toner used in the printing process, which you can replace when the toner runs out. (Approximately 3,000 pages at 5% coverage.)

Photoconductor Module – contains the electrophotographic (EP) drum. Handle with the utmost care. (Estimated life 20,000 pages)

14. Transport Roller – moves the paper through the printer.

15. Transfer Unit (discharge plate) – a high voltage plate that attracts the toner to the paper.

16. Paper Guide (for the 250 sheet hopper) – changes the guide position to the size of the paper.

17. 250 Sheet Hopper (Optional) – when fitted to the printer, and used with the multipurpose paper tray, permits printing up to 400 pages.

18. Fuser Unit – fixes the toner image on the paper.

19. Transfer Unit Cleaner – used to clean the transfer unit.

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Chapter 2: Setting Up and Using the Printer

Installing the Main (Multipurpose) Feeder Tray

Referring to the figure of the external printer parts, attach the multipurpose tray as follows:

1. Hold the multipurpose tray with both hands.

2. Carefully set the tray into the printer at an upward angle.

3. Once the tray is completely inserted, gently press down to lock the tray into place. Be sure it is pressed down fully.

Raise the stopper e when using a letter-size or A4 size paper.

2. Load a stack of paper evenly into multipurpose tray. Adjust the paper guide to fit snugly against side of the paper:

Loading Paper

A maximum of 150 sheets (17 lb. paper) can be loaded into the tray at once.

1. Pull out the extension piece of the multipurpose tray.

Pull out the larger extension guide q, then fold out the smaller extension guide w for paper out tray.

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Chapter 2: Setting Up and Using the Printer

Note: Do not load additional paper until all the paper in the tray has fed through the printer.

Take care not to overload the tray. Do not add paper while resetting the printer.

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Chapter 2: Setting Up and Using the Printer

Loading the Manual Feeder

1. With the side to be printed facing up, press the edge of the paper against the left side in the manual feeding slot.

2. Insert one sheet of paper until it stops.

the slot at a time. Insert envelopes face up with the narrow end first, and the flap to the right. Refer to the paper path sticker in the accessory kit for a small diagram showing you how to insert paper and envelopes.

Duplex Printing

When printing on both sides of the paper (manually), observe the following:

• Papers are not fed from the main feeder tray. Use the manual feeder slot instead.

• Be sure the temperature is between 59°F to 77° F (15° to 25°C) and the humidity is between 20 to 70%

• Be sure the image density of the text on the first printed side does not exceed a black to white ratio of 5%.

• Use paper 24 lbs. or heavier.

Insert only one sheet of paper or one envelope into

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03 Ch.2 Setting Up 96.9.24, 11:08 AM10

• Use paper right after being unwrapped.

Chapter 2: Setting Up and Using the Printer

3. Install the photoconductor in the printer, aligning the guides with the slits inside the printer frame. Press it down firmly.

Installing the Photoconductor Module and the Toner Module

Installing the photoconductor module and toner module as follows:

1. Press the top cover release button, and swing the top cover open completely.

2. Unpack the photoconductor module from its carton.

Hold the photoconductor so that you see the L (left) and R (right) markers on it, indicating how you hold it.

Caution! Whenever the photoconductor module is removed from the printer be sure to cover it with a cloth to prevent exposure to light.

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Right Left

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Chapter 2: Setting Up and Using the Printer

4. Unpack the toner module from its carton. Holding the toner module with both hands, shake

it gently but firmly in the directions of the arrows.

5. Install the toner module in the printer, making sure that the four pins of the toner module (two at the front and two at the rear) align with the slits inside the printer frame, and slide it securely in position.

6. Swing the top cover down and press the front down to lock it into position.

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Chapter 2: Setting Up and Using the Printer

Power Cord

Connect the power cord as follows:

1. Switch OFF power to the printer.

Parallel Cable

Connect the parallel cable as follows:

1. Switch OFF power to the printer and to the computer.

Caution! To protect your printer and computer from possible damage, make sure the power switch is OFF.

2. Plug the parallel cable into the printer, then secure the lock springs.

2. Plug the power cord into the power plug on the rear panel of the printer.

3. Connect the other end of the parallel cable to the computer.

03 Ch.2 Setting Up 96.9.24, 11:10 AM13

3. Plug the other end of the power cord into a properly grounded electric outlet.

Caution! Do not connect the power cord to the auxiliary outlet of your computer.

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Chapter 2: Setting Up and Using the Printer

Some Dos and Donts for Using the Printer

To ensure the optimum performance of the printer, follow these precautions and admonitions:

• NEVER open any door, or turn the printer OFF while it is printing.

• NEVER bring any magnetized object, flammable gas, or liquid near the printer.

• When unplugging the power cord, do not pull on the cord; rather, hold the plug and pull it out. A damaged cord could result in a fire or cause an electrical shock.

• NEVER attempt to unplug the power cord with a wet or damp hand, as it could cause an electrical shock.

• ALWAYS unplug the power cord when attempting to move the printer. Moving the printer with the power cord plugged in can damage the cord, and result in a fire, or cause an electrical shock.

• ALWAYS unplug the power cord when you will not be using the printer for a long time.

• NEVER remove any panel or cover that is secured. The printer contains a high-voltage component inside, which can cause an electrical shock.

• NEVER place a heavy object on the power cord, or pull or bend the cord, as a fire or electrical shock could result.

• ALWAYS be sure that the printer does not ride on the power cord or communications cable of any other electrical equipment, and it does not get such a cord or cable wedged into its own mechanism, as

a malfunction or fire could result.

• NEVER drop paper clips, staples, or other small pieces of metal through the vents or other printer openings, as a fire or electrical shock could result.

• NEVER place a vase or vessel containing water on the printer. If fluid gets inside it can cause a fire or electrical shock.

• In case a piece of metal or fluid gets inside the printer, turn it OFF immediately, unplug the power cord, and call your NEC Technical Support at:

1-800-632-4560

A fire or electrical shock could result if the printer is run without taking the necessary action.

• NEVER leave the printer running when it becomes very hot or emits smoke, an unusual smell, or noise. If that happens, immediately turn the printer OFF, unplug it, and call your NEC Technical Support at 1-800-632-4650. A fire or electrical shock could result if you run the printer without taking the necessary action.

Note: Locate the printer in a well ventilated room. A negligible amount of ozone is generated during normal operation of this printer. An unpleasant odor may be created in poorly ventilated rooms during extensive printer operations. For a comfortable, healthy, and safe operating environment, it is recommended that the room be well ventilated.

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Chapter 3: Installing the Software

Overview

This chapter gives you the information you need to install the new SuperScript 660plus software, and to remove any previous version you may have installed. The chapter discusses

• The steps you take before you begin to install the software

• Easy or Custom Installation

• The installation dialogs

• How to test that the installation is correct

• How to remove NEC SuperScript software

Installing the Software

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Chapter 3: Installing the Software

SuperScript Software Installation

This section describes the steps to set up the hardware and software necessary to configure your printer. Installation includes the following steps:

• Pre-installation

• Installation of the SuperScript software

• Testing and verifying the installation

Some procedures described below, such as disk defragmention, may not be necessary for your PC configuration. The installation description provides a general approach. Your configuration may provide an alternate set of selections, such as an installation folder.

To install both GDI and PCL you need 40 MB space on your hard disk.

Table 3-1 Pre-Installation Steps

1. Remove the current Click Start, then click Run.SuperScript software if it installed in the PC. In Windows 95, type C: \SSCRIPT\NECDELETE.EXE in the command line box. Press Enter.

In Windows 3.1 and 3.11, if your current SuperScript software is SuperScript Network and PS option kit software, type C: \NECSSFW\WSREMOVE.EXE in the command line box. Press Enter.

2. Defragment the disk You can use Disk Defragmenter in Windows 95. Refer to your Windows 95 documentation. This is recommended, but not generally necessary.

Note: Be sure to remove the current SuperScript software prior to installing the SuperScript 660plus in order to avoid installation problems. Appendix A, Troubleshooting, provides some instructions on what to do if you encounter installation problems.

ACTION

COMMENT

04 Ch.3 Installing 96.9.24, 11:15 AM2

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Chapter 3: Installing the Software

Installing the SuperScript Software

The SuperScript software installation program analyzes your system configuration, installs the SuperScript software and fonts, and makes the necessary changes to the Windows startup files. As shown in the following tables, there are two ways to install SuperScript software:

• Custom Installation, which you can do either from the installation diskettes or from the CD.

• Easy Installation, which must be done from the diskettes.

Note: If you need to make full featured SuperScript software installation diskettes, you can do it from the SuperScript for Windows 95 installation CD as follows. (You need seven empty diskettes. The following instruction assumes the CD drive is drive d and the diskette drive is a.)

At the DOS prompt, type

1. d:

2. cd \software\win95\makedisk

3. makefd a:

Then follow the instructions on your screen to make the installation diskettes.

SuperScript Installation Dialogs

The installation dialogs presented during the setup process are the same whether you install using diskettes or the CD.

1. Once installation starts, the Welcome to SuperScript setup screen appears, as shown in the following figure. This screen is displayed for approximately five seconds.

The first installation dialog box appears. You can choose Easy Installation or Custom Installation.

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Chapter 3: Installing the Software

If you choose Easy Installation, the default configuration is used.

2. If you have a previously installed version of the SuperScript Software on your system you will be prompted to remove it before installing the new software. Click OK to remove the older version of the software and continue installing the new software.

The installation program displays the following dialog and asks you to turn on the printer. When the printer is connected and you have turned it on, click Printer On to continue. Select No Printer if no printer is connected.

If you choose Custom Installation, you can install the full featured software.

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04 Ch.3 Installing 96.9.24, 11:17 AM4

You do not have to have a printer connected to successfully install the program. You can connect a printer later.

Chapter 3: Installing the Software

4. The SuperScript Setup Program presents the configuration User type option, asks for a computer name, provides a comments area, and asks for the name of the folder in which you want the files installed.

The SuperScript Setup Program examines your PC hardware and system configuration to ensure that the minimum configuration requirements have been met.

5. The Setup Program presents the default printer configuration information. The parallel port field shows the physical port to which the SuperScript printer is attached.

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At this point the SuperScript Setup Program has all the information necessary to install the SuperScript software and configure the system.

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Chapter 3: Installing the Software

6. SuperScript Setup displays the installation progress. If you choose to do so, you can click the Quit button to abort the installation at any time.

Note: Quitting at any time means you will not be able to print to the SuperScript printer. There is no reason to quit the program. If you do quit you will have to reinstall your old SuperScript software, or the new SuperScript software later.

The default location for the fonts to be installed is in the C:\WINDOWS\FONTS directory. You can change the default directory by specifying a different path. When you select OK after choosing fonts, the installation program copies the fonts to the folder and installs them in Windows automatically. This requires approximately 3.5 MB of hard disk space.

7. There are 53 TrueType fonts bundled with your SuperScript software. You may choose to install all, some, or none of the fonts. A custom installation allows you to install only the fonts you want.

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04 Ch.3 Installing 96.9.24, 11:20 AM6

If you select Skip you will skip this step and continue with the SuperScript installation. You can install the fonts individually later.

Note: The fonts are not installed when you chose Easy Installation.

Chapter 3: Installing the Software

COMMENT

Table 3-2 SuperScript Installation-

Diskette or CD

ACTION

8. For the installation to take effect, you must restart Windows. The final menu gives you the option of restarting Windows or continuing without restarting.

9. Once SuperScript software is installed, NEC SuperScript device names appear in the Printers window of My Computer (see the next figure for Windows 95 systems).

At this point your installation is complete.

1. Connect your SuperScript printer to Your PC must be OFF before your PC and turn the printer on. you turn the printer ON.

2. Turn the PC on. Windows starts.

3. Windows 95 may display the New If this dialog box does not appear, Hardware Found dialog box. or if you are using Windows 3.1 Select Driver from disk provided by or 3.11, go to step 4. hardware manufacturer and click OK.

When the Install From Disk dialog box appears, insert software diskette #1, or the CD, in the drive. Click OK and follow the displayed directions.

4. Insert software diskette #1, or the CD, These items are located in the

in the drive. SuperScript 660plus software kit.

5. Windows 95 users click Start, then The Run Program dialog click Run. box appears.

Windows 3.1 or 3.11 users select Run The Run Program dialog from the File menu. box appears.

6. a: \necsetup.exe or d: \necsetup.exe Type the command and press

Enter.

04 Ch.3 Installing 96.9.24, 11:21 AM7

Note: Once you start the installation, you can cancel at any time by clicking Quit.

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Chapter 3: Installing the Software

Testing the Installation

When you restart Windows, you can use the SuperScript printer test function to make sure the installation was successful. The printer test utility is available through the Print Test Page button on the Control Panel tab of the SuperScript Console. The test utility prints several pages during the test. To begin a test print, do the following:

1. Confirm that the printer is connected to the parallel printer port you selected in the installation.

2. Confirm that the printer is turned on.

3. In Windows 95, click Start, point to Programs, NEC SuperScript Tools, and then click NEC SuperScript Console.

In Windows 3.1 and 3.11, double click NEC SuperScript Tools Program Group, then double click NEC SuperScript Console.

4. Click the Control Panel tab of the SuperScript Console.

5. Click the Print Test Page button.

6. Choose the print mode, and click OK.

Print Test Page Button

Removing SuperScript Software

You can easily remove any installed SuperScript software.

1. In Windows 95, click Start, then click Run. The Run program dialog box appears. In Windows

3.1 or 3.11, click Run on the File menu.

2. In all of these cases, type c:\necssfw\wsremove.exe. This is the path to the folder containing wsremove.exe.

Press Enter. By default, the de-install program is loaded in

c:\necssfw. If you have set up the SuperScript files in a different folder, specify the location of your setup folder.

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04 Ch.3 Installing 96.9.24, 11:22 AM8

Chapter 4: SuperScript Console

Overview

This chapter explains the four windows in the SuperScript Console program that you use to configure and control your print jobs. You are given information about

• Selecting your printer

• The Control Panel, where there are buttons you can select to control a variety of printer functions.

• The Local Queue, where you control the jobs you have sent to the printer. You can add a job to the queue, delete a job, or rearrange the order in which they print.

• The Job Log, which maintains a historical log with useful information about your last ten jobs

SuperScript Console

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Chapter 4: SuperScript Console

The SuperScript Console program provides a single access point to the four major SuperScript program windows. The purpose of the SuperScript Console program is to provide an easy way to configure the SuperScript printer and to monitor and control print jobs.

To activate the SuperScript Console in Windows 95, click the Start button, point to Programs, NEC SuperScript Tools, and then click NEC SuperScript Console.

In Windows 3.1 or 3.11 select NEC SuperScript Tools Program group, then double click NEC SuperScript Console.

Printer Selection 14 buttons

Printer Information

Each of the four major program features can be accessed by clicking the folder tab under the menu bar. The four tabs are:

• Local Queue

• Remote Queue

• Job Log

• Control Panel

Note: The Remote Queue is specific to NEC peer to peer sharing and may not be functional. NEC developed a proprietary sharing system for environments with multiple NEC SuperScript printers. For most environments, standard Windows sharing is more suitable and the NEC SuperScript 660plus is fully compatible.

4—2

Control Panel

The Control Panel, the rightmost folder tab in the window, provides a mechanism to configure and control the SuperScript printer. The Control Panel has 14 buttons that you use to control the printer, a printer selection section to the left just below the buttons, and the printer information section at the bottom of the window.

The Printer selection list bar displays your currently selected printer and provides a list of additional printer selections. The printer selections applicable to SuperScript software are:

• NEC SuperScript GDI (standard)

• NEC SuperScript PCL (custom installed) Table 4.1 lists the Control Panel icons with a brief

description of what they do.

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Chapter 4: SuperScript Console

ICON DESCRIPTION

Connect Port: Identifies the port to which your printer is connected, such as LPT1.

PCL Control Panel: Displays the PCL Control Panel menu that is used to set up PCL mode when printing from a DOS file.

DOS Printing Option: Allows you to select a printing mode for printing from DOS within Windows. Refer to the section on DOS printing in this chapter.

Status Report Options: Provides status report options. You can select from the following options: Minimize Printer Status Display

Beep When a Job is Complete Beep on Printer Error

Note: This item is specific to NEC peer to peer sharing and may not be functional. NEC developed a proprietary sharing system for environments with multiple NEC SuperScript printers. For most environments, standard Windows sharing is more suitable and the NEC SuperScript 660plus is fully compatible.

Print Test Page: Outputs the printer test page. You can test the connection between your PC and the SuperScript printer by this function.

ICON DESCRIPTION

Toner Saving Mode: Allows you to save toner by controlling print density. You can select on or off. Default is off. Not available when SET

is on.

Sharp Edge Technology: SuperScript features the patented Sharp Edge SET Technology . This feature detects and smooths the jagged edges of vectors by dividing one full dot into several subdots set in the same area. The print quality of both text and line graphics is thus improved. Default is on. Not available when Toner Saving is on.

Print Darkness/Line Width: Allows you to control the line width darkness (not images). You can set this mode to light, medium, or dark. Default is medium.

Page Save Mode: When enabled, the current page is saved in memory until printing is complete. Enable for sensitive documents where loss of data cannot be tolerated. Disable this feature to increase throughput. Default is off.

Power Saving Mode: This printer has Power Saving Mode. In this mode, if the printer is idle for a specified time, the fuser unit pauses and power consumption is decreased. Default is off.

Printer Setup: Allows you to set up the printer. Clicking this icon displays a setup screen for the printing mode currently selected. (Refer to the next section on the GDI Setup Window.)

Table 4.1 SuperScript Control Panel Buttons

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Chapter 4: SuperScript Console

Use the list bar to highlight the print mode you want to use. To use the selected printer as a default, click on Set As Default. You can also request current printer status information by clicking on Local Printer Status..

At the bottom of the Control Panel window the printer information section shows the picture and information of the currently selected printer in each mode (GDI, PCL). You can also select a printer by clicking one of the two parts.

If you did not install PCL, the PCL Printer selection will be grayed out and cannot be selected. If you want to install PCL, you must do a Custom Installation using the CD.

GDI Setup Window

With the printer selected in GDI mode, when you click the printer setup button (the sixth button in the row) in the Control Panel, the GDI setup window appears.

Paper

When you select Paper from the top of the GDI Setup screen you can select the following:

• Paper Source: Hopper Manual Feed Second Hopper

• Orientation: Portrait Landscape

• Paper Size: Letter 8-1⁄2 x 11 in. Legal 8-1⁄2 x 14 in. A4 210 x 297 mm B5 182 x 257 mm Executive 7-1⁄4 x 10-1⁄2 in. Envelope Monarch 3-7⁄8 x 7-1⁄2 in. Envelope #10 4-1⁄8 x 9-1⁄2 in. Envelope DL 110 x 220 mm Envelope C5 162 x 229 mm

• Number of copies: 1 up to 99

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05 Ch.4 Console 96.9.24, 11:57 AM4

• Scaling: 10% to 200%

Chapter 4: SuperScript Console

Advanced Options

When you select Advanced Options from the top of the GDI Setup screen you can select the following:

• Use NEC SuperScript Print Manager

You must select Use NEC SuperScript Print Manager to use the Print Order and Duplex features.

• Print Order: Page 1 on top Prints in reverse order

• Duplex printing:

Manual Duplexing Book Style (side binding)

Report Style (top binding)

Print Instruction Page Printed with your

duplex job to explain how to re-feed pages to print the second side

Settings for GDI printing can be made in this window.

Note: If you want print jobs in GDI to be listed in the Local Queue or Job Log, you must activate SuperScript Print Manager by selecting Use NEC SuperScript Print Manager on the GDI Setup window.

The GDI Setup Window has the following five tabs:

Paper, Advanced Options, Print Quality, 2Up/4Up, and Form Settings.

Print Quality

When you select Print Quality from the top of the Setup window, you can select:

• Print Resolution: 600 x 600 300 x 300

• Brightness To lighten or darken an image.

• Contrast To adjust the difference in the light and dark areas of an image, to improve a flat image.

• Image Box An image that demonstrates how the brightness and contrast settings affect the printed output.

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Chapter 4: SuperScript Console

2Up/4Up

When you select 2Up/4 Up from the top of the GDI Setup window you can select the following:

• Draw Frame Border Allows you to draw a frame or border around

multiple images on the same page.

Form Settings

Form Settings allows you to set up a Cover/Trailer Page or Print Overlay. You must select Use the NEC SuperScript Print Manager to use these features.

• Use NEC SuperScript Print Manager

• Print Cover Page When selected, a cover page is printed at the

beginning of each print job. The File Name designates the GDI file to be used as the cover page.

• Print Trailer Page When selected, a trailer page is printed after each

print job. The File Name designates the GDI file to be used as the trailer page.

• Print Overlay When selected, this feature will overlay a GDI file

on the print job. The File Name designates the GDI file to be used as the overlay.

The following instructions are for NEC SuperScript under Windows 95.

Create a Cover/Trailer Page or Overlay file

You can create a Cover/Trailer Page or an Overlay File using any Windows application. The following instructions are for Microsoft WordPad as an example.

1. Using your application, create or open the document to use as the Cover/Trailer.

2. Select Print from the File menu.

3. In the Print Setup window check to be sure the printer selected is NEC SuperScript GDI.

Click on Print to File on the Setup window, and click OK.

4. In the Print to File window, type the filename. Check Save in the list box to see where the file is saved. Click Save.

You are now ready to print using your Cover/Trailer Page or Overlay.

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Chapter 4: SuperScript Console

Local Queue

The Local Queue is used to review the status of your queued print jobs.

The local queue shows

• the print job name

• the format of the print job (GDI, PCL)

• the size in bytes of the print job

• the time the job was sent to the queue

• the owner of the print job

Note: If the print job is in GDI without the NEC SuperScript Print Manager active, the job is not listed in the Local Queue. (Refer to the section on the GDI Setup Window in this chapter.) The job will be listed in the standard Windows printer queue.

If you double-click an entry in the job queue, a Print Job Information dialog pops up to show you more information about the job.

You can use drag-and-drop for jobs that have not yet started printing. This allows you to rearrange the order of your print jobs.To drag-and-drop, follow these steps:

1. Move the cursor to the entry you want to move.

2. Press the left mouse button. Do not lift your finger. The entry will turn blue indicating that it has been selected.

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Chapter 4: SuperScript Console

Table 4.2 Local Queue Buttons

ICON DESCRIPTION

Pause: Pauses the printer

Resume: Resumes printing

Add: Adds a print job to the print queue

Delete: Deletes the highlighted print job fro the print queue

Job Log

The Job Log provides a historical log of the last 10 jobs originated by your PC.

The Job Log includes

• the time the job was printed

• the server name of the print job

• the job name

• the format of the print job (GDI, PLC)

• the print result

3. Holding the button down, drag the print job to the desired location in the queue.

4. Release the mouse button. The print job will now show up in its new location, and the other print jobs will move up or down in the queue.

The following table shows the Local Queue icons with brief descriptions of what they do:

Note: If the print job is in GDI without the NEC SuperScript print manager active, the job is not listed in the Job Log. (Refer to the GDI Setup Window section in this chapter.) The job is listed in the standard Windows printer queue.

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05 Ch.4 Console 96.9.24, 0:01 PM8

Chapter 4: SuperScript Console

• Toner saving

• Sharp edge technology

• Print darkness

• Page save

• Power saving

• Printer setup

• Connect port

• PCL control panel

• DOS printing option

• Print priority

• Local printer change “Print Priority” and “Local Printer Change” can be

accessed only through this pull-down menu.

Priority

Windows lets you run several applications at the same time. This helps productivity, but means you are sharing your PC resources among several activities. SuperScript software priority settings let you control the priority of printing relative to other applications running at the same time.

The menu lets you select high, medium, or low priority processing when you print. High priority produces output faster, but it may slow down your system as well. On the other hand, printing at a lower priority lets other applications run faster, but your document will take longer to print.

SuperScript Console Menu

Superscript software provides the standard Windows menu items available in most Windows applications as well as application-specific menu items. Some of the menu items match buttons in the tabbed dialog. Some SuperScript software functions can only be accessed through the pull-down menus, such as the print priority setting.

File

The File pull-down menu provides the application exit item, as well as items to pause and resume printing, and adding or deleting a document from the queue.

View

The View pull-down menu allows you to display the print servers.

Settings

The Settings pull-down menu lets you to make changes to the following printer settings:

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Chapter 4: SuperScript Console

Local Printer Change

If you have another NEC SuperScript printer and want to replace the currently connected SuperScript printer with it, you have to reinstall the SuperScript software or use this function.

After the new SuperScript printer is connected to your PC and turned on, select Local Printer Change and then click Printer On.

Network

The Network pull-down menu allows you to share and connect to a network printer, Monitor Clients if configured as a Server, select Status Report Options, and Change Name. Change Name can be accessed only through the pull-down menu.

Change Name

This selection is available to all users and allows the user to change the computer name. You must exit and restart Windows before this change takes effect.

Run

The Run pull-down menu allows you to view local printer status, and print a test page.

Help

The Help menu links you to the SuperScript Help system. You can select the Index to see a list of topics related to SuperScript Software. Clicking About shows version and copyright information for SuperScript.

Exiting before printing has completed

If you try to close the SuperScript console, or exit Windows while there are print jobs queued and waiting to be printed, the SuperScript program displays a message asking if you want to save the remaining print jobs.

If you select Yes the print jobs are saved as you exit. When the SuperScript Console next starts up, it resumes processing and printing the documents. Selecting No deletes all pending print jobs on exit. The original applications files, from which the print jobs were created, are not affected. Selecting Cancel cancels the exit selection and you return to the previous window.

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Chapter 4: SuperScript Console

Printing from a DOS Application

SuperScript is a Windows printer, designed for use with Windows.

You can print from a DOS application, but you must enter DOS from Windows 3.1 or 95. Click on the MSDOS icon in the main window, from the Program Manager screen.

When you are ready to print, start your DOS application and print as you normally would.

To specify the printer port and printing mode, do the following:

1. Double-click the SuperScript Console icon in the SuperScript group window in the Program Manager.

2. Select DOS Printing from the Setting menu.

3. Select the Printer Port you want to use (usually LPT1) and Printing mode for the file. Click OK.

Be sure the NEC SuperScript 660plus driver is the default driver in Windows, and that the DOS application is set to an HP IIP driver.

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4—11

Chapter 5: Monitoring the Printer Status

Overview

You can monitor the current status of the printer on your screen. In this chapter you will find information about

• The Printer Status window and what it does

• Controls you can exercise over the printer from this window

• Problems that may arise when you print, and how you can resolve them from this window

Monitoring the Printer Status

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5—1

Chapter 5: Monitoring the Printer Status

Monitoring the Printer Status

The SuperScript 660plus printer allows you to monitor the current status of the printer on your computer using the SuperScript Status program. The program has two primary functions:

• To let you monitor the status of the printer.

• To alert you when there is a problem, such as paper running out.

There are two ways to run the Printer Status software. In Windows 95, click the Start button, point to Programs, NEC SuperScript Tools, and then click Local Printer Status Display.

In Windows 3.1 or 3.11, double click the NEC SuperScript Tools program group, then double click Local Printer Status Display.

Another way to access Printer Status is to click the Local Printer Status button on the Control Panel tab of the SuperScript Console.

The Printer Status window also appears automatically when the software detects a printer error.

Note: On some PCs, when the Printer Status display appears, shortcut keys are not available but you can continue to use the mouse.

The SuperScript Printer Status display has three status indicators, two boxes with information for you, and various printer control buttons. The status indicators mimic what you would see on the status panel of your printer, and provide a quick view of the printer’s status.

The information box at the top of the Printer Status window shows the current printer status and displays an icon if there is an error condition. The information box at the bottom has specific job information when a print job is printing or paused.

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Chapter 5: Monitoring the Printer Status

The SuperScript Printer Status icons with brief descriptions of what they do are as follows:

Table 5-1 Printer Status

ICON DESCRIPTION

Expand: Expands the Printer Status display. You use this when an error occurs and you want more detailed information about the recommended solution.

Reduce: Reduces the Printer Status display.

Pause: Pauses the printer.

Resume: Resumes the print job if it has

been paused. There are some error conditions where fixing the problem causes the printer to resume automatically. However, some error conditions require that you resume printing after the problem is fixed.

Expanded SuperScript Printer Status Display

The Expanded Printer Status display has several features that monitor, control, and resolve printer errors. To expand the information you can get on the Printer Status display, click the Expand button.

Printer Error Status Messages and Recovery

Part of the display shows a printer animation that highlights the problem area on the printer and provides instructions on how to resolve it. To access the printer animation, click the button in the upper left corner of the dialog box with the picture of the printer.

This window provides animated help and walks you through the steps required to get your printer running again. In most cases, printing will resume automatically once the problem has been resolved. In some

06 Ch.5 Monitoring* 96.9.24, 0:55 PM3

Delete: Deletes the job that is currently printing.

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Chapter 5: Monitoring the Printer Status

cases you must click Resume.

Paper Out

The printer has run out of paper. Add more paper to the paper tray.

Paper Jam

Paper has jammed inside the printer, making it impossible to continue printing. Open the printer cover, remove all paper, and close the cover.

The printer starts up again automatically once the jam has been cleared. The printer reprints the page that jammed before continuing with the rest of your document.

Cover Open or Toner Cartridge Missing

Either your printer cover is open, or there is no toner cartridge in the printer. Insert a toner cartridge if necessary, then firmly close the printer cover.

Duplex Printing

Duplex (double-sided) mode is enabled, and the printer has finished printing one side of your document. Turn the sheets over and reinsert them in the paper feeder to print the other side. Click on Resume to continue printing.

Power Off or Cable Problem

The NEC SuperScript software cannot find your

printer, either because the power is off, the cable is not installed properly, or there is a problem with the connection. Make sure the power switch is turned on, the cable fits snugly, and nothing else is wrong with the connection.

Engine is Warming Up

Wait until the printer’s engine has finished warming up. The NEC SuperScript will be ready to start printing as soon as it is warmed up.

Engine Error

If there is a problem with the printer engine, call NEC Technical Support at 1-800-632-4650. See the Appendix on Technical Support for more information about obtaining technical support.

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5—4

Chapter 6: Maintaining the Printer

Overview

This chapter provides the information you use when you need to

• Replace the Toner Module

• Replace the Photoconductor Module

• Clean the printer

Maintaining the Printer

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6—1

Chapter 6: Maintaining the Printer

Maintaining the Printer

Replacing the Toner Module

Each toner module contains toner that can print up to 3,000 letter size prints. (The number of prints is calculated based on an average image density equivalent to a black-to-white ratio of 5% or lower.) More or fewer will print depending on the image density.

As the amount of toner still available for use in the toner module is reduced, the print image gradually becomes lighter. When that happens, remove the toner module from the printer, shake it two to three times, and reinstall it. If this still does not make the image darker, replace the toner module with a new one, following the procedure in the Setting Up the Photoconductor Module and Toner Module section in Chapter 2.

Replacing the Photoconductor Module

Each photoconductor module can print up to about 20,000 prints under the following conditions: NEC recommended paper, continuous printing, and a black to white ratio of 5%. The number of prints may be fewer depending on print conditions, such as number of prints you make at a time, the kind of paper, or the print density.

After the photoconductor module has turned out more than 20,000 prints, the print image may become faint and blurred. If this happens, replace the photoconductor module with a new one, following the procedure in the Setting Up the Photoconductor Module and Toner Module section in Chapter 2.

Cleaning the Printer

Dust, dirt, and paper dust inside and outside the printer aggravate printer performance and affect print quality, making it necessary to clean the printer at regular intervals.

Caution! Before starting the cleaning procedure, be sure to turn the Power Switch OFF, and unplug the power cord from the outlet.

Caution! The fuser unit inside the printer can become very hot. Wait at least 10 minutes after the printer has been shut down, and make sure that the fuser unit has cooled down before touching the interior.

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6—2

Chapter 6: Maintaining the Printer

Cleaning the Outside

• Using a soft cloth dampened with mild detergent, wipe the outside of the printer. Do not use abrasives

or corrosive detergents.

Cleaning the Transport Roller and Transfer Unit

1. Press the top cover release button, and swing open the cover completely.

2. Remove the toner module, and then the photoconductor module.

Caution! Whenever you remove the photoconductor module, wrap it in a cloth immediately to prevent light from striking it.

3. Turning the transport roller drive gear, wipe the transport roller clean with a soft cloth.

07 Ch.6 Maintaining* 96.9.24, 0:59 PM3

4. Unsnap the transfer unit cleaner from the printer cover.

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Chapter 6: Maintaining the Printer

6. Press the cleaner slightly, then gently slide it over the transfer unit, from right end to left end.

Then gently slide the cleaner on the transfer unit from left end to right end. Repeat this motion three times.

5. Insert the cleaner into the transfer unit as shown in the illustration below.

Rear side

Front side

6—4

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Chapter 6: Maintaining the Printer

7. Take the cleaner out of the transfer unit, then re-attach the cleaner back on to the printer cover.

8. Reinstall the photoconductor module and the toner module according to the directions in Chapter 2.

9. Press the top cover down gently, and close it securely.

07 Ch.6 Maintaining* 96.9.24, 0:59 PM5

6—5

Appendix A: Troubleshooting

Troubleshooting

Overview

This Appendix contains information about common problems that arise using a printer, and it suggests solutions for them. It has information about

• The meaning of the indicator lights on the printer

• Suggestions for maintaining high-quality output

• How to deal with pages that print badly

• How to deal with paper jams

• What to do about installation problems, hardware problems, a shortage of disk space, or a problem with the printer port

• How to remove previously installed SuperScript software

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A—1

Appendix A: Troubleshooting

Maintaining Print Quality

Following are some suggestions for maintaining the highest print quality from your printer.

• When the print output becomes light, redistribute the toner. If light print persists, replace the toner module or the photoconductor module. Refer to Chapter 2 for information about replacing these modules.

• Use high-quality paper or transparencies to obtain sharp, crisp characters and maximum contrast. Refer to Appendix D, Selecting Print Media, for detailed specifications.

• Clean the appropriate parts of the printer. Refer to Chapter 6, Maintaining the Printer, for instructions.

This section has information about resolving paper jams and other printer output quality problems. Table A-1 lists some solutions for occasional printer problems.

Table A-1 Simple Problems and Solutions

CONDITION SOLUTION

Check that the power cord is plugged into a live outlet and the printer power switch is turned on.

Check that upper cover is closed by opening and closing it.

Check that the toner module and/or the photoconductor module are installed.

Try powering the printer off and on. Check that all interface cable

connections are tightly secured. Check for a paper jam or misfeed. Check that the toner module and/or

the photoconductor module are installed.

Check that the hopper has paper loaded.

Check for a paper jam or misfeed. Check that the paper is between 16

and 22 pounds base weight.

Power light is off

Red Attention light is steady and printer does not print

Amber paper light is on and printer does not print

Paper does not output to tray Paper does not stack correctly

Red Attention light is blinking and printer does not print

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A—2

Appendix A: Troubleshooting

Output Quality

This section has information to help you resolve print output quality problems.

Light Page

• Clean the transfer unit with the Transfer Unit Cleaner.

(Refer to Chapter 6, Maintaining the Printer.)

• Check to see if the toner is running low.

• Redistribute the toner. (Shake the toner module. Reinsert the module and print several pages.)

• Replace the toner module.

• Replace the photoconductor module.

• If the problem persists, the transfer unit may need to be replaced. Contact NEC Customer Service .

Light Page

Blank Page

• Clean the transfer unit with the Transfer Unit Cleaner. (Refer to Chapter 6, Maintaining the Printer.)

• Make sure the toner module and the photoconductor module are installed correctly

• Make sure you are using a standard Centronics parallel cable, and that your PC has a standard parallel port.

• If necessary, replace the toner module or photoconductor module.

• If the problem persists, the transfer unit may need to be replaced. Contact NEC Customer Service.

Blank Page

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A—3

Appendix A: Troubleshooting

Blank Spots

• Use a fresh ream of paper. Paper should be stored in its original package to keep it from absorbing moisture.

• Check paper specifications (See Appendix D).

• Clean the transfer unit with the Transfer Unit Cleaner.

• Shake the toner module. Reinsert the module and print several pages.

• Reinsert the photoconductor module correctly and print several pages.

• Install a new toner module.

• Install a new photoconductor module.

• If the problem persists, the transfer unit may need to be replaced. Contact NEC Customer Service.

Black Page

• Reinstall the toner module and the photoconductor module.

• If necessary, replace the photoconductor module.

Black Page

Streaked Page

• Check for any torn pieces of paper in the paper path from a previous paper jam.

• Clean the transfer unit with the Transfer Unit Cleaner (Refer to chapter 6, Maintaining the Printer.)

• Shake the toner module. Reinsert the module and print several pages.

• Install a new toner module or photoconductor module, or both.

• If the problem persists, the Transfer Unit or Eject Roller may need to be replaced. Contact NEC Customer Service.

Streaked Page

A—4

08 App.A Trouble 96.9.24, 1:04 PM4

Appendix A: Troubleshooting

Solid White Vertical Lines

• Check for any torn pieces of paper remaining in the paper path from a previous paper jam.

• Clean the transfer unit with the transfer unit cleaner.

• Rock the toner module, reinsert it, and print several pages. If necessary, install a new toner module.

• If the problem persists, the transfer unit may need to be replaced. Contact NEC Customer Service.

Solid White Vertical Lines

Incomplete Page

• An incomplete page may be printed when you are printing a complex image. Add an optional memory expansion module to the printer. Refer to Appendix C, Printer Options.

Correcting Paper Jams

When the paper path is blocked, the printer stops printing, and “Paper Jam” is displayed on your screen.

Do not pull the paper out forcefully because it may tear, leaving pieces of paper in the printer that may prevent the printer from feeding sheets normally. Remove the jam with care according to the following procedures.

Caution! Do not touch the fuser unit, it is extremely hot.

1. Press the top cover release button, then swing the cover open completely.

08 App.A Trouble 96.9.24, 1:04 PM5

A—5

Appendix A: Troubleshooting

2. Take the toner module and the photoconductor module out of the printer.

Caution! Whenever the photoconductor module is removed from the printer, be sure to cover it with a cloth to prevent light from striking it.

3. Pull the misfed sheet out from inside the printer.

• The leading edge of the paper is visible after the paper take-up section.

front of the fusing unit.

4. Pull the misfed sheet at the exit toward the print tray.

• The trailing edge of the paper is visible in

A—6

08 App.A Trouble 96.9.24, 1:05 PM6

5. Remove the stack of paper from the paper tray

Appendix A: Troubleshooting

and pull out the misfed sheet from inside the printer.

6. If you used the manual feeding slot, pull out the paper that was inserted into it.

main feeder.

• Press the paper lifting plate of the 250-sheet hopper, together with the paper stack on the tray, down into locked position.

• Remove the paper stack from the tray and pull

out the misfed sheet.

7. If you used the optional 250-sheet hopper, remove

08 App.A Trouble 96.9.24, 1:05 PM7

A—7

Appendix A: Troubleshooting

8. Reinstall the photoconductor module and then the toner module. Refer to Chapter 2 for details on how to install these modules.

Installation Problems

If you have any problems installing the printer, review the following information to help you resolve any difficulty.

Wrong System or Hardware Configuration

If the installation program detects that your PC is not powerful enough, it quits without installing SuperScript. Refer to Chapter 2 for information about detailed system requirements.

9. Press down gently on the printer cover to close it securely.

Note: If the paper jams frequently, the fuser unit may need to be replaced. Contact NEC Customer Service.

A—8

Insufficient Memory

SuperScript requires at least 8 megabytes of memory (8MB RAM) to install. If the installation program detects that your PC does not have sufficient memory, it will quit without installing SuperScript.

No Printer Port

To connect to a SuperScript printer, a parallel port is required. If the installation program does not detect a parallel port it will notify you, but it will allow you to continue installation.

Insufficient Disk Space

SuperScript software requires at least 40 megabytes of free disk space. Clear enough disk space on your hard disk before continuing with the installation.

08 App.A Trouble 96.9.24, 1:06 PM8

Removing Previously Installed SuperScript Software

You must remove any previously installed SuperScript software before installing the new software, or Windows may fail to work. If Windows does not work normally, you can start Windows in Safe Mode, then remove the previous SuperScript software by running the Remove program.

Refer to Chapter 3, Installing the Software, and to the Windows documentation (or to Windows Help) for information about Safe Mode.

Appendix A: Troubleshooting

08 App.A Trouble 96.9.24, 1:06 PM9

A—9

Appendix B: Frequently Asked Questions

Review the following questions and answers to gain an understanding of how the SuperScript 660plus operates. Refer to this chapter again if you experience any printing difficulties.

Q. How do I print envelopes?

Envelopes can be printed through the main (multipurpose) feeder, with the guides adjusted to accommodate their size. Be sure to use envelopes that meet the guidelines in Appendix D, Selecting Paper and Media.

Q. What kind of labels should I use?

You can print on sheets of labels that meet the guidelines in Appendix D, Selecting Print Media, using the single sheet feed method. Be sure to test a sample lot before purchasing in quantity.

Q. How can I maintain the print quality of the

SuperScript 660plus printer? The following key areas affect the print quality:

• Paper type and quality. (Refer to Appendix D, Selecting Print Media.)

• Environment around the printer and paper. Refer to Chapter 2, Setting Up and Using the Printer, and Appendix D, Selecting Print Media.

• Basic maintenance of the printer. Refer to

Chapter 6, Maintaining Your Printer.

Q. What is the expected average life of a

SuperScript toner module and photoconductor module?

The toner module prints approximately 3,000 pages at 5% black-to-white ratio; the photoconductor module prints approximately 20,000 pages at 5% black-to-white ratio. Actual page life depends upon your print applications and the other print conditions.

Q. How will I know when it is time to change the

toner module? When the output is light, try to redistribute the

toner and to clean the transfer unit. If the light print persists, replace the toner module.

If the printed output becomes faint and blurred, replace the photoconductor module.

Q. Can other brands of toner cartridges be used on

the SuperScript printer? No. Only the toner module manufactured by

NEC can be installed in the printer.

Q. Can the toner module be refilled?

Do not attempt to refill a used cartridge, as damage to the printer may result. Replacing toner does not account for the fact that other parts of the module have exceeded their de-

Frequently Asked Questions

09 App.B Frequency* 96.9.24, 1:09 PM1

B—1

Appendix B: Frequently Asked Questions

signed life.

Q. What is the proper way to ship a SuperScript

printer? Pack the printer carefully in the original pack-

ing materials. If you did not save your shipping carton, you may purchase one by calling the NEC National Response Center - Spare Parts, at 1-800-388-8888 (toll free).

Q. Can a 115 volt SuperScript printer be converted

to 220 volts in the field? No. The voltage must be specified at the time of

purchase.

Q. Can I use an external print spooler?

No, external print spoolers are not designed to work with the high speed bidirectional interface.

09 App.B Frequency* 96.9.24, 1:09 PM2

B—2

Appendix C: Printer Options

Overview

This chapter describes two options you have to enhance your printer’s performance. You can

• Install a 250-sheet hopper

• Set up the hopper and add paper to it

• Add memory to the printer

Printer Options

10 App.C Options* 96.9.24, 1:14 PM1

C—1

Appendix C: Printer Options

Optional items for the printer include the 250-sheet second hopper and the SIMM board.

250-Sheet Second Hopper

The optional hopper makes it possible to load extra paper into the printer. Up to 250 additional sheets of letter, A4, or executive paper can be loaded into the paper cassette.

Setting Up the 250-Sheet Hopper

1. Take the 250-sheet hopper out of the shipping carton. Remove the vinyl bag and peel off the shipping tape.

3. Holding both sides of the second paper tray, slightly bend the tray as shown. Insert the second tray all the way into the port of the 250-sheet hopper as shown.

4. Fit the paper guide furnished with the unit into the position corresponding to the paper size you plan to use.

For executive size paper

Inside

2. Press the paper lifting plate down until it locks into position.

C—2

10 App.C Options* 96.9.24, 1:15 PM2

For letter or A4 size paper

Outside

Appendix C: Printer Options

5. Place the printer on top of the 250-sheet hopper, ensuring that the two coupling pins on top of the hopper fit into the holes in the bottom of the printer.

Loading paper on the second tray

1. Press the paper lifting plate down until it locks in position.

2. Load the paper stack on the tray so that its front side (the side facing up when the package was unwrapped) faces up.

3. Load the paper no higher than the maximum level indicator. Do not add paper until all sheets in the tray have been used.

4. Press the paper setting button to unlock the paper lifting plate.

10 App.C Options* 96.9.24, 1:15 PM3

C—3

Appendix C: Printer Options

Memory Expansion Module (SIMM)

SuperScript 660plus memory can be expanded by adding a Single Inline Memory Module (SIMM).

Adding the memory expansion module will solve the memory overflow problem that causes incomplete page printing. In some cases it may improve printing throughput.

The 72-pin memory expansion module is available from your local dealer.

Follow these steps to install the memory expansion module:

1. Turn OFF the printer power.

Caution! To protect your printer from possible damage, be sure it is powered down prior to installation of the module.

2. Remove the power cord from the rear panel of the

printer.

3. Using a coin, turn the screw located on the right panel of the printer in the direction of the arrow, and remove the memory cover. You can see the memory socket on the controller board.

CAUTION! Do not touch any controller board parts with your fingers.

C—4

10 App.C Options* 96.9.24, 1:16 PM4

Appendix C: Printer Options

6. Press the module up until you hear a click as it snaps into place. Check that the module is held in place securely by the metal holders on each side.

4. Hold the module so that the notch is on the right and the metal edge faces toward the memory socket.

5. Hold the module at an angle and push it firmly into the socket.

7. Replace the memory cover. First insert the memory cover downward into the printer, then move it to its original position. Next, using a coin, tighten the screw by turning in the direction of the arrow.

Caution! Check that the memory cover is firmly secured.

C—5

10 App.C Options* 96.9.24, 1:16 PM5

Appendix D: Selecting Print Media

Selecting Print Media

Overview

This Appendix has both general guidelines and detailed specifications for purchasing and storing paper and other media for your SuperScript 660plus. The chapter covers

• Selecting paper and media

• Taking care of printer supplies

• Descriptions of the properties of different kinds of paper

• Print areas on various paper sizes

• Useage guidelines for preprinted forms, heavy stock, envelopes, adhesive labels, and transparency film

• Specifications for the purchase of paper, envelopes,

adhesive labels, and transparency film

• Guidelines for the storage of your media

• Guidelines for printing with various media

11 App.D Media* 96.9.24, 1:20 PM1

D—1

Appendix D: Selecting Print Media

Selecting Paper and Media

The NEC SuperScript 660plus printer supports a wide variety of print media.

Choosing quality paper is your best bet for avoiding many of the output problems common to heatintensive printing. It is the most effective measure you can take to achieve consistently good results from your printer.

Although we do not endorse particular manufacturers, this chapter mentions products that have consistently demonstrated high quality. This chapter shows you how to recognize quality media products. It has detailed specifications for print materials, and how to handle and store them.

Note: Because we cannot control the quality or manufacturing of your selected media, we cannot warrant the use or results of any specific media with the NEC SuperScript 660plus printer.

Note the following media guidelines:

• Check that the media meets the detailed specifications noted in this chapter.

• Order a small quantity to test with your printer and your work environment. Some paper vendors offer print quality guarantees to insure that the output meets a predetermined standard when used with laser printers. If you do not like the paper, you may be able to return it for another type, but test that one, too.

You must judge the quality and performance of any

paper. We strongly recommend that you test several reams of paper for SuperScript 660plus compatibility before you make a large purchase.

• Tell both your supplies buyer and the prospective seller that you are using these media in a laser printer.

Care of Printer Supplies

Use the following precautions when handling printer supplies — toner module, photoconductor module, and paper.

Avoid storing the supplies in any of the following places:

• A place subject to direct sunlight. (The photoconductor module should not be exposed to any light, incandescent or fluorescent.)

• A hot place with an open flame

• A humid place

• A dusty place

Paper that is not loaded in the printer tray, but has been removed from its wrapper, should be stored in a sealed plastic bag in a cool, dark place.

Use only the toner module and toner that have been designed for the exclusive use of this printer.

Keep supplies out of the reach of children.

11 App.D Media* 96.9.24, 1:21 PM2

D—2

Appendix D: Selecting Print Media

• The acceptable range of media weight for use is 16 to 28 lbs (60 to 105 g/m2).

Print Areas

Acceptable media sizes and their print areas are as follows:

• Letter 8.5 in. x 11 in. print area 8.0 in. x 10.5 in. (216 mm x 279 mm) (203 mm x 267 mm)

• Legal 8.5 in. x 14 in. print area 8.0 in. x 13.5 in. (216 mm x 356 mm) (203 mm x 343 mm)

• Monarch Envelopes

3.875 in. x 7.5 in. print area 3.2 in. x 6.9 in. (98.4 mm x 190.5 mm) (82.4 mm x 174.5 mm)

• Commercial Envelopes 10 4.125 in. x 9.5 in. print area 3.5 in. x 8.9 in. (105 mm x 241 mm) (89 mm x 225 mm)

• International DL Envelopes 110 mm x 220 mm print area 3.70 in. x 8.03 in. (4.22 in. x 8.66 in.) (94 mm x 204 mm)

• International C5 Envelopes

6.38 in. x 9.02 in. print area 5.75 in. x 8.39 in. (162 mm x 229 mm) (146 mm x 213 mm)

Load envelopes face up, with the narrow side in first. The flap should be down and to the left. Refer to the Paper Loading sticker included in the printer accessories kit.

Paper Properties

Paper manufactured from 100% chemical wood pulp containing no more than 25% cotton fiber is recommended. Paper should be dust-free and have cleanly cut edges. Do not use wrinkled, curled, or damp paper; it often causes misfeeds, paper jams, and illegible output.

Most printing paper has two sides: top, often called the “felt” side, and bottom, or “wire” side. The package label generally has an arrow showing you how to load paper so that output goes to the wire side.

NEC has tested Xerox® 4024TM (20 lb.) paper and obtained satisfactory results. Generally, paper manufactured for photocopying has good print quality and paper-handling characteristics.

Note: Paper properties can be changed by the manufacturers. NEC has no control over such changes. Thus NEC neither warrants nor recommends the use of any particular paper and the user assumes all responsibility for the quality and performance of paper selected.

No matter which manufacturer you select, note the following considerations.

• Smoother surface paper generates sharper output resolution and detail.

• Coated paper can melt, discolor, or release hazardous emissions at temperatures greater than 392°F (200°C).

11 App.D Media* 96.9.24, 1:22 PM3

D—3

Appendix D: Selecting Print Media

• Forms should be printed with heat-resistant inks that do not vaporize or generate harmful emissions at temperatures greater than 392°F (200°C) for 0.1 second.

• Do not use paper printed with low-temperature inks.

• Inks must not be flammable.

• Inks must not be affected by the resin components in the toner.

• Take care to avoid changing the moisture content of paper being preprinted, or using materials that change the electrical or handling properties of the paper. Forms should be sealed in a moisture-proof wrapping after preprinting to prevent moisture changes during storage.

Heavy Print Stock

Heavy (thick) printed stock can generate misfeeds and paper jams, in addition to causing excessive wear on the print mechanism.

• Bond paper exceeding 22 lbs. (82 g/m2) must be placed in, and fed from the manual feeding slot one sheet at a time .

• Do not use paper heavier than 28 lbs. (105 g/m2). The acceptable range of media weight is 16 to 28 lbs. (60 to 105 g/m2).

Media Use Guidelines

Observe the following guidelines for media selection. Do not attempt to print on any of the following types of paper:

• extremely smooth or shiny coated paper

• very rough, textured, or embossed paper

• multipart forms or carbonless papers

• paper coating, dyes, or inks not compatible with a fusing temperature of 392°F (200°C)

• paper that produces hazardous emissions when exposed to 392°F (200°C) temperatures for 0.1 second

• paper that might offset or discolor

• damaged, wrinkled, or irregularly shaped paper

• paper containing large amounts of clay or talc

• paper that does not lie flat

• preprinted forms with inks containing metallic substances

• perforated feed paper and cutout paper

Preprinted Forms

During printing, heat applied to preprinted forms can remove ink from the form and leave residue (called offset) inside the printer.

In addition to offset residue problems, ink residues may generate harmful gases and emissions. Note the following considerations:

11 App.D Media* 96.9.24, 1:23 PM4

D—4

Appendix D: Selecting Print Media

Envelopes

The printer accepts the following standard envelope sizes:

• Monarch 3.875 in. x 7.5 in. (98.4 mm x 190.5 mm)

• Commercial 10 4.125 in. x 9.5 in. (105 mm x 241 mm)

• DL 110 mm x 220 mm (4.33 in. x 8.66 in.)

• C5 162 mm x 229 mm (6.38 in. x 9.02 in.)

• B5 176 mm x 250 mm (6.93 in. x 9.84 in.)

NEC has tested Eaton 25% cotton (20 lb. diagonal seamed) and obtained satisfactory results.

Note: NEC neither warrants nor recommends the use of any particular envelope and the user assumes all responsibility for the quality and performance of the envelopes selected.

The leading edge of an envelope that feeds into the printer must be straight. The fold must be firmly creased and be no thicker than two paper thicknesses. As a rule, the larger the envelope, the more difficult it is to feed properly.

The base weight of envelope paper must be 20 lbs. (75 g/m2). Commercial envelopes, called regular or business envelopes, are the most widely used and are probably the most reliable for your printing needs.

Neither envelopes with peel-off adhesive strips nor envelopes that are heavily embossed feed well. Avoid heavily textured or coated envelopes.

In addition, avoid

• envelopes with snaps, clasps, tie strings, cellophane windows, or curved or thick leading paper edges. They do not feed consistently.

• envelopes composed with glues, inks, and adhesives that could discolor, scorch, or melt when heat is applied.

• adhesives that generate harmful emissions at temperatures greater than 392°F (200°C for 0.1 second.

• envelopes made with recycled paper.

• envelopes that use an adhesive that relies on pressure for sealing.

• envelopes that have already been through the printer once. Do not feed envelopes into the printer a second time.

• envelope seams that do not have a continuous and even glue line (excluding the envelope flap).

Adhesive Labels

Adhesive labels consist of a top (print surface) sheet, an adhesive layer, and a liner (peel-away backing). The top sheet is usually xerographic paper and must meet the general specifications for that kind of paper. The liner must be coated for easy release of the top sheet and adhesive layer, particularly after being subjected to print head heat.

11 App.D Media* 96.9.24, 1:24 PM5

D—5

Appendix D: Selecting Print Media

Transparency Film

When you print on transparency film, always remove the first printed transparency from the output tray before feeding a second one through. This prevents scratching the film surface of the first transparency. The transparency must be able to withstand temperatures of 392°F (200°C) for 0.1 second.

Test transparent film for satisfactory performance prior to purchase.

• Transparent film must be fed from the manual feeding slot one sheet at a time .

NEC tested 3M® CG3300 and obtained satisfactory results.

NEC has tested Avery® 5162 labels and obtained satisfactory results.

Note: Label properties can be changed by the manufacturers. NEC has no control over such changes. Thus NEC neither warrants nor recommends the use of any particular label and the user assumes all responsibility for the quality and performance of labels selected.

Note the following considerations regarding label printing:

• Labels must be fed from the manual feeding slot one sheet at a time .

• The adhesive should not melt or generate harmful emissions at temperatures greater than 392°F (200°C ) for 0.1 second.

• Labels should cover the entire surface of the liner sheet. Labels placed on a liner sheet with spaces between them make it difficult for consistent feeding because one sheet contains several doublethickness areas.

• Adhesive must not “spill over” its paper edge or any die cuts. Excess adhesive can bond to the print mechanism and cause poor quality output or mechanical problems. To test for excessive adhesive, put a piece of paper on top of the adhesive-backed paper and press down. The two pieces should not stick together.

11 App.D Media* 96.9.24, 1:25 PM6

D—6

Appendix D: Selecting Print Media

Media Purchasing Specifications

The following purchase specifications are intended for the person who orders your print media. It is possible that even when these specifications are met, operating environment inconsistencies might keep the paper from measuring up to its optimum capabilities. Always test a representative sample before making a large purchase of any print media.

Table D-1 Paper Specifications

ITEM SPECIFICATION

Acid content 5.5 pH to 8.0 pH Ash content Cannot exceed 10% or contain large

amounts of clay or talc Single-sheet feed* 60 to 105 g/m2 (16 to 28 pound) Multi-sheet feed 60 to 82 g/m2 (16 to 22 pound) Brightness 83% minimum Caliper 3.7 to 7.5 mils Furnish 100% chemical wood pulp with up to 25%

cotton fiber recommended Curl Zero curl toward image side, minimum 15-

inch radius curl toward opposite side Cut edge condition Sharp edges, no visible fray Electrical surface 2.0 to 15 x1010 ohms/square resistivity

(conditioned at 71.6¡F (22¡C) plus 50%

relative humidity)

Electrical volume 1.2 to 15 x1011 ohm x centimeter resistivity

(conditioned at 71.6¡F (22¡C) plus 50% relative humidity)

Finishing Cut sheets must be within –0.0313 inches

of nominal, corners at 90+ –0.2¡

Fusing capability Cannot scorch, melt, offset, or release

emissions when heated to 392¡F (200¡C)

for 0.1 second Grain Long grain Moisture content 4% to 6% by weight Opacity Minimum of 85% Packaging Polylaminated moisture-proof ream wrap Smoothness 100 to 300, Sheffield scale Stiffness 1.6 minimum machine direction

0.6 minimum cross direction (Taber)

Wax pick 12 minimum (Dennison)

* Single-sheet feed refers to placing print media in the manual feeding slot one sheet at a time.

11 App.D Media* 96.9.24, 1:26 PM7

D—7

Appendix D: Selecting Print Media

Table D-2 Envelope Specifications

ITEM SPECIFICATION

Base weight 20 lb. (75 g/m2) single thickness Caliper 5.5 mils (0.14 mm), single thickness

Furnish 100% chemical wood pulp with up to 30%

cotton fiber

Curl Envelope must lie flat, with no more than 0.25

inch curl across the entire surface

Electrical surface resistivity 2.0 to 15 x 1010 ohms/square (conditioned at

71.6¡F (22¡C) plus 50% relative humidity)

Finishing Cannot have adhesive exposed to the

printer. Must be accurately folded (–0.04 inches) so that there are no more than two paper thicknesses anywhere along the envelope surface, all glue lines must be continuous and all folds must be sharply creased.

Fusing capability Cannot seal, scorch, melt, offset, or release

hazardous emissions when heated to 392¡F (200¡C) for 0.1 second

Moisture content 4% to 6% by weight

Smoothness 100 to 250, Sheffield scale

Table D-3 Adhesive Label Specifications

ITEM SPECIFICATION

Caliper No more than 0.0075 (0.19 mm) Construction The label stock must provide good toner

adhesion. No adhesive can be on the external label surfaces. General label attachment/diecutting cannot allow for peeling during transport, printing, or electrical fusing. Labels should cover the entire carrier sheet.

Curl Zero curl toward image side, minimum 30-

degree radius curl toward opposite side. Curl must be within specifications after heating a

392¡F (200¡C) for 0.1 second. Electrical surface resistivity 2.0 to 15 x1010 ohms/square Electrical volume resistivity 1.2 to 15 x1011 ohms/centimeter Finishing Cut sheets must be within –0.0313 inch of

nominal, corners at 90¡ –0.2¡ Fusing capability Cannot scorch, melt, offset, or release

hazardous emissions when heated to 392¡F

(200¡C) for 0.1 second Packaging Moisture-proof wrap Shelf life One year (minimum) stored at 71.6¡F (22¡C)

at 50% relative humidity Smoothness 100 to 250, Sheffield scale

11 App.D Media* 96.9.24, 1:27 PM8

D—8

Appendix D: Selecting Print Media

Printing with Various Media

Table D-5 lists the media type and input capacity of print media you can load.

Table D-5 Recommended Printing Methods –

Multipurpose Tray

MEDIA TYPE (SIZE) INPUT (CAPACITY)

Sheet Paper (16-22 lb) Max. 150 sheets (17 lb.) (Letter, Executive, A4, B5, Legal)

Heavy Paper (23-28 lb) 1 sheet or Transparency Film

Adhesive Label 1 sheet Envelope Max. 5 pieces (depends on

(Commercial 10, Monarch, envelope type) International DL, International C5)

Table D-4 Transparency Film Specifications

ITEM SPECIFICATION

Cutting dimension tolerance –0.031 in. (–0.7 mm) Cutting angle tolerance 90¡ –0.2¡ Thickness 3.9 to 4.3 mils (0.100 to 0.110 mm) Surface treatment Double sided

Storage Guidelines

Note the following guidelines when storing paper:

• Do not stack cartons of paper more than 6 cartons high.

• To optimize print quality, store and use paper at temperatures no lower than 68°F (22°C), with humidity of 50%, ±5%.

• If you must store the paper in an extremely humid environment, keep it tightly wrapped in plastic.

• If you must store the paper in extremely cold or hot environments, allow several hours for a temperature adjustment before you use the paper. The greater the temperature difference, the longer this period should be.

11 App.D Media* 96.9.24, 1:28 PM9

D—9

Appendix E: Using Fonts

Overview

This chapter contains information about fonts and how they affect your output. This chapter discusses

• Fonts in GDI Mode

• Fonts in PCL Mode

• How to install SuperScript TrueType fonts

• How to save downloaded fonts and macros in PCL Mode

Using Fonts

12 App.E Fonts* 96.9.24, 2:18 PM1

E—1

Appendix E: Using Fonts

Fonts in GDI Mode

SuperScript software can work rapidly and accurately with the standard TrueType fonts as well as the standard Windows GDI fonts.

One benefit of the SuperScript GDI (Graphical Device Interface) WYSIWYG (What You See Is What You Get) approach becomes clear as you use fonts. In Windows, any font you can see on the screen will print on your printer. This includes TrueType, Type 1 (through Intellifont for Windows).

TrueType is most common, since it is already built into Windows. However, in most cases the performance difference between TrueType and other fonts is negligible.

One advantage of GDI mode becomes evident when you work with documents that have multiple fonts. A standard printer language such as PostScript must fetch additional information every time it processes a new font. A document with many different fonts can take a noticeably long time to print. In GDI mode, the work of fetching font information takes place at the time the document is retrieved and displayed on the screen. Printing the document requires only a small amount of additional processing, which means quick text printing no matter how many fonts are included.

Note: Windows includes some special built-in fonts that were not meant for printing, including MS Serif and MS Sans. These special fonts were designed for screen display, and so their resolution (number of dots per inch) is coarser than the fonts that normally appear on a printed page. We recommend that you do not select these fonts when creating your documents.

If you only need TrueType fonts (identified with a TT symbol on your font list), you can hide all others from your list of available fonts, by following these steps:

1. In Windows 95, click the Start button, point to Settings, then click Control Panel. The Control Panel window appears.

In Windows 3.1 or 3.11, double-click the Main program group, then double–click the Control Panel.

2. Double-click the Fonts icon in the Control Panel window. The Fonts window appears.

3. Select the View menu and click Options. The Options dialog box appears.

4. Click the TrueType tab.

5. Select Show only TrueType fonts in the programs on my computer. Click OK to exit the Options dialog box.

12 App.E Fonts* 96.9.24, 2:19 PM2

E—2

Appendix E: Using Fonts

Fonts in PCL Mode

NEC SuperScript PCL (Printer Command Language) mode supports all resident fonts, corresponding to the internal fonts in the HP LaserJet 4P.

You can select these resident fonts in SuperScript PCL mode. If you did not install the SuperScript TrueType fonts included with your software, you will not be able to select these resident fonts. Install these fonts now by reinstalling your SuperScript software or by using the font utility in Windows. The procedure is described in the next section.

Installing SuperScript TrueType Fonts

There are 53 additional TrueType fonts bundled with your SuperScript software. This font installation is necessary to access all resident fonts in the HP LaserJet 4P emulation mode. If you did not install them when you installed the SuperScript software, follow these instructions to install them now.

1. In Windows 95, click the Start button, point to Settings, and then click Control Panel. The Control Panel window appears.

In Windows 3.1 or 3.11, double-click the Main program group, then double-click the Control Panel.

2. In the Control Panel window, double-click the Fonts icon. The Fonts window appears.

3. Select Install New Font in the File menu. The Add

Fonts dialog box appears.

4. Insert the NEC SuperScript CD and then select the drive in the Drives list box. The fonts on the NEC SuperScript CD appear in the List of Fonts box.

5. Select the fonts you want to install in the List of Fonts box, or choose the Select All button to install them all. You can add multiple fonts at once by holding down the Control key on your keyboard while selecting additional fonts with the mouse.

6. Click OK to add the selected font. The Font window box appears.

7. Click Close.

Saving Downloaded Fonts and Macros (PCL Mode)

When the PCL interpreter is closed any downloaded fonts or macros are lost, just as if you had turned off a regular PCL printer.

You can preserve this information through the NEC SuperScript Console to keep the PCL interpreter active.

1. In Windows 95, click the Start Button, point to Programs, NEC SuperScript Tools, and then click NEC SuperScript Console.

In Windows 3.1 or 3.11, double-click the NEC SuperScript Tools program group, then doubleclick NEC SuperScript Console.

12 App.E Fonts* 96.9.24, 2:20 PM3

E—3

Appendix E: Using Fonts

2. Download macros or soft fonts in advance, using the Add button of the Local Queue tab, to copy them to the printer.

3. Minimize the SuperScript Console.

4. Start or return to your application and print your document.

This will preserve your downloaded fonts and macros. Also, if your next print job uses PCL, it will take less time to print because the SuperScript PCL interpreter has already been loaded. However, if you switch from PCL to GDI mode, this information will be lost, just as if you were changing printer languages in a conventional printer.

12 App.E Fonts* 96.9.24, 2:20 PM4

E—4

Appendix F: Safety Information

Safety Information

Laser Safety

This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.

Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

The SuperScript 660plus is a page printer that operates by means of a laser. There is no possibility of danger from the laser provided the printer is operated according to the instructions in this manual.

Internal Laser Radiation

Maximum Radiation Power: 5.0 x 10-4(W) Wave Length: 770-810 (nm) This is a Class IIIb Laser Diode Assy that has an

invisible laser beam. The print head unit is NOT A FIELD SERVICE ITEM. The print head unit should not be opened under any circumstances.

CDRH Regulations

The Center of Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer’s rear panel indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.

Caution! Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation

F–1

Appendix F: Safety Information

exposure.

For United States Use Only

FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT

WARNING! Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use a shielded and properly grounded I/O cable to ensure compliance of this unit to the specified limits of the rules.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

F—2

Employer Responsibilities

Because ozone can be an irritant, various regulatory agencies have established limits to the amount of ozone to which employees may be exposed. The workplace specifications are:

• A person may not be exposed to an average concentration of greater than 0.1 part per million (PPM) of ozone for a period of eight hours.

• In addition, the employee should not be exposed to peak concentrations of ozone greater than 0.3 PPM for longer than 15 minutes.

The employer is responsible for providing a work environment that meets these standards.

Appendix F: Safety Information

Minimizing Ozone Exposure

Almost all ozone concerns arise from abnormal site or operating conditions. The following conditions may generate an ozone complaint:

• installation of multiple laser printers in a confined area

• extremely low relative humidity

• poor room ventilation

• the exhaust port of the printer is directed towards the face of personnel

• long, continuous printing combined with any of the above

Inspect your work environment for the operating conditions listed above if you believe ozone emissions are a problem in your area.

Some people may be ultra-sensitive to ozone odor. If these situations are encountered, it is advisable to position the printer away from the sensitive user.

Ozone Emissions

Laser printers and photocopiers generate ozone gas (O3) as a by-product of the electrophotographic process. Ozone is only generated while the printer is printing.

UL Standards for Ozone

The only existing standard for ozone emissions has been established by Underwriters Laboratory (UL). All SuperScript 660 family printers meet this standard when shipped from the factory to our customers.

EPA Energy Star Computers Award

The NEC SuperScript 660plus meets the requirements of the Environmental Protection Agency's Energy Star Computers program for printers. The purpose of this program is to promote the manufacturing and marketing of energy-efficient office automation equipment, thereby potentially reducing combustionrelated pollution.

Your SuperScript 660plus, as shipped from the factory, has this feature disabled to improve the first page out. You may change this time period to any interval between 1 to 30 minutes if you wish.

Some additional tips for saving energy are:

1. Use the “Print Preview” function if it is available in your application software.

2. Use the “Manual Duplex” feature to print on both sides of the paper.

F–3

Appendix F: Safety Information

3. Shorten the “Power Saving Mode On” time period to less than 15 minutes.

Technical Specifications

Print Speed

6ppm @ A4,Letter

First Print Time

19 sec.

Warm up Time

40 sec. (100V-120V) (from cold state) 35 sec.(230V) (from cold state)

Resolution

600 dpi

Technology

LaserDiode+PolygonMirror

Paper Size

Letter, A4, A5, B5, Legal Width: 100-216mm Length: 148-356mm

Paper kind

Normal, Recycled: 60-105 g/m Transparency, envelope, label, etc.

Paper source

Main Feeder tray: 150 sheets (171b) Manual Feed Slot Optional: 250 sheet second hopper

Paper Stacking

100 sheets face down

Noise

46dB(A) printing 30dB(A) standby

Power Voltage

100V-120V: 50/60Hz 230V: 50/60Hz

Power consumption

100V-120V, 420W 230V, 480W

Operating Environment

Temperature: 50-90.5°F (10-32.5°C) Humidity: 20-80%

Administrative Compliance

UL 1950 CSA-22.2, No. 950 FCC Class B CDRH Class I

RAM

Standard 256 KB Max. 4.25 MB

F—4

Glossary

ASCII American Standard Code for Information Interchange. This standard defines character set codes that are used for data interchange between data terminal equipment.

attributes Characteristics of a font. These include orientation, symbol set, spacing, pitch, point size, style, weight, and typeface.

backup A spare copy of a disk, or file. Backing up your disks and files ensures that you will not lose information if the original is lost or damaged.

baud The rate of data transmission measured in bits per second.

bitmap A dot-by-dot representation of a text character or graphic image.

bitmapped font A font that is stored as a pattern of dots. These fonts require a lot of memory because a representation for each font size is stored. In contrast, an outline font is stored as mathematical data. A single representation of an outline font can be scaled to any size.

Glossary

buffer An electronic memory area where text is stored for processing by the printer.

click To press down and release the mouse button at the location you want an action to take place.

control panel Sets the system parameters and attributes such as the appearance of windows, the display of data, the peripherals to be used and the like.

CPI Characters per inch. A unit for measuring type based on the number of characters in one inch. Also known as pitch.

CPU Central processing unit. The part of the computer that interprets, processes, and executes instructions. Also known as the microprocessor.

default A preset setting that is automatically read by the printer (or computer) until you change it.

density The relative darkness of print, or the amount of white that shows through the printed characters.

G—1

Glossary

dialog box A box that appears on the screen with a message, or requesting information from you.

DOS Disc Operating System. An operating system developed by Microsoft.

dpi Dots per inch. A measure of the resolution at which your printer can output text and images. The higher the number, the finer the resolution.

emulation The imitation of another printer language.

feeder The mechanism that feeds paper and other media into the printer. See also multipurpose feeder.

file Any named, ordered collection of information stored on a disk.

firmware Programs stored permanently in readonly memory (ROM). Such programs are built into the printer at the factory. They can be executed at any time, but cannot be modified or erased from memory. See also ROM.

font A character set within a tyypeface that has specific spacing, pitch, point size, style, and weight.

font file A file used to store fonts in the system file.

fuser unit The mechanism in your printer that applies

heat and pressure to fix the toner image permanently onto the paper.

GDI Graphical Device Interface. In Windows, a library of core functions that processes graphical data for display and printing.

graphic An image that graphically represents an object, a concept, or a message.

handshake A protocol that allows devices to exchange information about the connection between them, such as when to start exchanging data.

icon A small graphic image that represents a program, file, or command. Often you select an icon to access the item it represents.

indicator lights LED lights on the printer that indicate the current printer status.

fixed space font A typeface in which the width of all characters is the same. Also called a monospace font.

G—2

initialization A state where all settings return to their default values.

Glossary

Job Log A historical log of the last 10 jobs originated by your PC.

justification Making all full lines of text the same length in order to create an even right (or left) edge.

KB Abbreviation for kilobyte, i.e., one thousand bytes.

lpi Lines per inch. A measure of how many lines are

printed in an inch of text.

MB Abbreviation for megabyte, i.e., one million bytes.

multipurpose feeder A printer feeder you can use for

printing envelopes, transparencies, labels, or heavy paper stock.

offline The state in which the printer cannot accept or print out data.

online The state in which the printer can accept and print out data.

orientation Describes the position of images on a page with respect to the long and short edges of the paper. Portrait orientation means the page is taller than wide as you view the text upright. Landscape orientation means the page is wider than tall as you view the text upright.

outline font A font that is stored as mathematical data that can be used to generate many sizes from the same representation. This is in contrast to a bitmapped font which is stored as a pattern of dots. An outline font can be scaled to any size. Also known as a scalable font.

paper jam Paper that is misfed and stops within the printer. It must be cleared before the printer can continue printing.

parallel interface An interface that uses multiple data circuits. It is usually faster than serial ports and may also support bidirectional communication between devices.

peripheral device Any device (such as a printer) that you attach to your computer.

photoconductor module A rotating surface that receives an image of a page to be printed and transfers it as toner to paper, using an electrostatic process.

point A unit of size for type. One point equals 1/72 inch.

port A socket on the connector panel of a computer or peripheral device where you can plug in a cable to connect to another computer or device, or to a network.

G—3

Glossary

print area The region on a page that can actually be printed.

printer driver A software file that translates printer commands.

Print Manager An application program that runs in the background when printing. Once the print file is sent to the Print Manager, the Print Manager controls the print queue and then sends the file to the printer. You can then perform other tasks while printing.

Print Status Window Window on your screen that displays any print job currently under way. When printer errors occur, the printer status is shown in this window, which also includes the steps that should be taken to correct the error.

Program Manager When Windows is started, the Program Manager is executed and remains running while Windows is running.

proportional font A font in which the distance between characters varies according to the width of the characters. See also fixed face font.

raster image An image that is stored as a pixel-by-pixel representation (or bitmap).

rasterize To convert to a pixel-by-pixel representation (or bitmap) of an image.

resident font A typeface residing in printer ROM.

resolution The number of dots used to represent an

image—usually measured in dots-per-inch (dpi). The higher the number of dots, the finer the resolution.

ROM Read only memory. Its contents can be read but not changed.

screen font A font that can be displayed on the screen that matches a font on your printer.

SIMM Single Inline Memory Module. Units of random access memory (RAM) that can be installed on your printer.

soft font A font that is stored on a diskette and can be transferred to printer memory and stored temporarily. Also known as temporary font.

RAM Random-access memory. Memory in which information can be accessed in an arbitrary manner. This memory can be written to, and read from.

G—4

SuperScript Console Provides an easy way to configure the SuperScript printer and to monitor and control print jobs.

Glossary

symbol set The characters and special symbols that make up a font.

toner module A unit that contains the toner powder that serves as “ink” in the printing process.

transfer roller The transfer roller is the black rubber roller located inside the printer, just below the toner module. It should be replaced at the same time you replace the fuser cartridge.

TrueType font An outline font format developed by Apple Computer, Inc., and used by Microsoft in its Windows operating system.

Type 1 font An outline font format developed by Adobe Systems for PostScript.

typeface A family of fonts that shares a distinct design.

Virtual Memory A technology that allows memory to

be expanded more than the actual main memory of the computer. When Windows is used in Enhanced mode with an i386 (SX) or newer CPU, a part of the hard disk is used as a swap file and part of the information stored in the main memory is stored in the swap file. This virtually expands the capacity of the main memory.

is an application that runs under DOS and implements a user interface that has windows, icons, and menus.

WYSIWYG What You See Is What You Get. A user interface system in which the document represented on the screen matches the printed output.

Windows Operating system developed by Microsoft. It

G—5

Appendix H: Technical Suupport

Technical Support

Overview

This chapter provides information about resources for information and technical support, including

• How to reach NEC Technical Support by voice, fax, mail, and online, for technical assistance

• Where to find additional documentation about this product

• How to order supplies and printer options

• How to contact software vendors with questions about their software applications

Assistance Nearby

Often, the best source for assistance is closer than you think. Before calling NEC, check out the options below.

Help From Within Your Company

If your organization is large and has purchased many NEC printers, the best source of assistance may be within your own company. Your company may have designated central support personnel that you can go to when you have a problem or when you need supplies such as paper or toner cartridges. These central support personnel can then contact the appropriate dealer or NEC support staff.

Help From Your Dealer

The dealer from whom you purchased your printer is backed by complete support resources and programs within NEC. Your dealer can provide you with details on all available support options.

15 App.H Technical Support* 96.9.24, 2:00 PM1

H—1

Appendix H: Technical Support

otherwise call 1-800-388-8888. French-speaking Canadians call 1-800-268-4115 for

repairs only, otherwise call 1-800-388-8888.

Sending Internet Electronic Mail

You can email your questions to us. NEC will respond within one business day. Send email messages to

tech-support@nectech.com Sending a Fax You can fax questions or comments to NEC at

1-508-635-4049, or 1-508-635-4666

Be sure to indicate the number where NEC can telephone or fax a response.

Using FastFactsNECs Information Retrieval System

NEC’s technical support staff have created technical notes and tips for using NEC products. You can order these documents by touchtone menu and have them automatically sent to your fax machine.

To use NEC FastFacts, dial

1-800-366-0476

Follow the instructions for ordering documents and providing your return fax number.

Reaching the NEC Bulletin Board System

NEC Technical Support

NEC technical support is available to answer your questions, Monday through Friday, 8:30 a.m. to 8:00 p.m., Eastern Standard Time.

Please have the following printer information ready when you contact NEC:

Model number Serial number Date and place of purchase

How to Contact NEC

There are a number of ways to contact us or receive information about technical issues, products, and services.

Contacting NEC Technical Support by Telephone

The NEC toll-free number for printer technical support is 1-800-632-4650.

Contacting NEC Customer Service by Telephone

In the U.S., call 1-800-388-8888 to speak to a representative about new product sales and literature, technical support, repairs, and customer service.

In Canada, call 1-800-268-4191 for repairs only,

15 App.H Technical Support* 96.9.24, 2:01 PM2

H—2

Appendix H: Technical Suupport

You can use the NEC Bulletin Board System (BBS) to send messages and transfer files. The BBS number is

1-508-635-4706

Reaching NEC on Compuserve

Compuserve members can link to bulletin boards and transfer files to and from NEC. To reach the NEC section, type

GO NECTECH

Reaching NEC on Microsoft Network

Members of the Microsoft Network can access the NEC support forum and obtain marketing information. To reach the NEC section, type

GO NECTECH

Reaching NEC on America Online

Members of America Online can access the NEC support forum, obtain marketing information, transfer files, and send messages. To reach the NEC section, type the keyword

NECTECH

Reaching NEC on AT&T Interchange

Members of AT&T Interchange can access the NEC support forum, obtain marketing information, transfer files, and send messages. The NEC section is in Companies Online

Reaching NEC on the World Wide Web

NEC’s web site provides up-to-date product information and will eventually include links to NEC’s FTP site and email address. Using your web

browser, open this Uniform Resource Locator (URL) site:

http://www.nec.com

Writing NEC

You can mail your questions and comments to NEC Technical Support at the following address

Technical Support, Dept. #3390

NEC Technologies, Inc. 1414 Massachusetts Ave. Boxborough, MA 01719

Ordering Supplies, Printer Options, and Spare Parts

To order printer supplies such as toner cartridges, or the printer options available for your printer, contact your SuperScript 660plus dealer or call 1-800-NECINFO to locate the supplies dealer nearest you.

The information below shows available parts and part numbers.

SuperScript 660plus Printer Options:

250-sheet 2nd hopper

SuperScript 660plus Supplies:

Toner Module 20 - 090 Photoconductor Module 20 - 095

15 App.H Technical Support* 96.9.24, 2:02 PM3

H—3

Appendix H: Technical Support

Lotus 1-2-3 Lotus Develop. Corp. 617-577-8500 Lotus Notes Lotus Develop. Corp. 617-577-8500 Norton Desktop Symantec Corp. 408-252-5700 Office Novell 800-228-1023 PageMaker Adobe Systems, Inc. 415-961-4400

Paradox Borland Int’l, Inc. 800-523-7070 Persuasion Adobe Systems, Inc. 415-961-4400 PhotoShop Adobe Systems, Inc. 415-961-4400 Photostyler Adobe Systems, Inc. 415-961-4400 Picture Publisher Micrografx, Inc. 214-234-2694

Printshop Broderbund Software 415-382-7818 Project Microsoft Corp. 800-426-9400 Q & A Symantec Corp. 408-252-5700 Quattro Pro Borland Int’l, Inc. 800-523-7070 Quicken Intuit 520-295-3100

Reflex Borland Int’l, Inc. 800-523-7070 Sprint Borland Int’l, Inc. 800-523-7070 SuperCalc Computer Associates 408-562-8800 SuperProject Computer Associates 408-562-8800 Symphony Lotus Develop. Corp. 617-577-8500

TimeLine Symantec Corp. 408-252-5700 TurboTax Intuit 520-295-3100

Windows Microsoft Corp. 800-426-9400 Word MicrosoftCorp. 800-426-9400 WordPerfect Novell 800-228-1023 Works Microsoft Corp. 800-426-9400

Support from Your Software Vendor

Often, printing problems can be traced to incorrect software settings or incompatible configurations.The following list provids information for contacting several popular software vendors about their products. They may be able to provide instructions for such tasks as adding your printer to the application, selecting drivers, and printing.

Software Company Telephone ACCPAC Computer Associates 408-562-8800

Ami Pro Lotus Develop. Corp. 617-577-8500 ATM Adobe Systems, Inc. 415-961-4400 AutoCAD 11 Autodesk, Inc. 415-507-5000 AutoCAD 12 Autodesk, Inc. 415-507-5000

AutoShade Autodesk, Inc. 415-507-5000 AutoSketch Autodesk, Inc. 415-507-5000 Bannermania Broderbund Software 415-382-7818 Charisma Micrografx, Inc. 214-234-2694 Chart Microsoft Corp. 800-426-9400

Corel Draw Corel Systems Corp. 613-728-8200 dBase Borland Int’l, Inc. 800-523-7070 Designer Micrografx, Inc. 214-234-2694 DisplayWrite IBM 817-962-4000 DrawPerfect Novell 800-228-1023

Excel Microsoft Corp. 800-426-9400 FreeHand Adobe Systems, Inc. 415-961-4400 Freelance + Lotus Develop. Corp. 617-577-8500 Harvard Graphics Software Publishing Corp. 970-522-9064 Illustrator Adobe Systems, Inc. 415-961-4400

15 App.H Technical Support* 96.9.24, 2:03 PM4

H—4

Index

adhesive label specifications D–8

black page A–4 blank page A–3

CD-ROM, use for installation 1–2 CDRH Regulations F–1 cleaning

caution when cleaning the printer 6–2 the printer 6–3 Transfer Unit 6–3

transport roller 6–3 Connect Port 4–3 Control Panel E–3, 4–2 Cover Open or Toner Cartridge Missing

message 5–4 current status, monitoring 5–2 Custom Installation 1–2, 3–3 Customer Service A–3

delete a print job 5–3 device names 3–7 DOS printing option 4–3 downloaded fonts and macros E–3 Duplex Printing message 5–4

Easy Installation 1–2, 3–3

16 Index* 96.9.24, 2:06 PM1

Employer Responsibilities F–2 Engine Error message 5–4 envelope specifications D–8 envelopes, printing on 2–10 EPA Energy Star Computers Award F–3 error messages 5–3 Expanded Printer Status display 5–3

FCC Statement F–2 fonts

installing E–3 True Type 3–6

GDI mode E–2 GDI Setup Window 4–4

incomplete page A–5 install new font E–3 Installation

Custom 1–2, 3–3 dialogs 3–3 Easy 1–2, 3–3 grounding 2–2, 2–13 multipurpose tray 2–8 parallel cable 2–3, 2–14 power source 2–2 precautions 2–2 site 2–2

ventilation 2–14 Installation problems A–8 Installing fonts E–3 Installing the SuperScript Software 3–3

Insufficient Memory A–8 Internal Laser Radiation F–1

Laser Safety F–1 light page A–3 loading paper 2–6, 2–8 Local Queue 4–7

NEC Customer Service A–3 no printer port A–8

optional items

250-sheet hopper C–2

memory expansion module (SIMM) C–4 ozone emissions F–3 ozone exposure, minimizing F–3

Page Save Mode 4–3 paper

selecting type 4–4

specifications D–7 paper jam A–5, 2–5 Paper Jam message 5–4 Paper Out message 5–4 pause the printer 5–3 PCL (Printer Command Language) mode E–3 PCL Control Panel 4–3 Photoconductor Module

average life B–1

replacing 6–2

setting up 2–11 Power Off or Cable Problem message 5–4 Power Saving Mode 4–3 precautions, for installation 2–2

previously installed SuperScript software, removin

A–9

darkness 4–3 quality B–1 test page 4–3

Print Manager

for changing print order 4–5

for duplex printing 4–5 print quality A–2 printer selection list bar 4–2 Printer Setup 4–3 Printer Status

icons 5–3

software 5–2

window 5–2 printing, recommended methods D–9 Problems and Solutions A–8

reduce printer status display 5–3 removing previously installed SuperScript software

A–9

resume the print job 5–3

Setup Program 3–5 Sharp Edge Technology (SET) 4–3 shipping the printer B–2 software

previously installed 3–4 solid white vertical liness A–5 specifications

adhesive labels D–8

envelope D–8

paper D–7

transparency film D–9 status of the printer. See Printer Status

16 Index* 96.9.24, 2:07 PM2

Status Report Options 4–3 streaked page A–4 SuperScript

compatability 1–2

software emulation 1–2 SuperScript GDI E–2 System Requirements 1–2

free disk space 1–2

parallel cable 1–2

Technical Specifications F–4 Technical Support

in case of damage 2–14 toner module

average life B–1

replacing 6–2

time to change B–1 Toner Saving Mode 4–3 transparency film specifications D–9 TrueType fonts E–2, 3–6

unpacking the printer 1–3

voltage B–2

Wrong System or Hardware Configuration A–8

16 Index* 96.9.24, 2:07 PM3

NEC SuperScript 660plus User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Index