Nec SuperScript 660 user Manual

Silentwriter SuperScript 660 User's Guide

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and/or its licensers. NEC and/ or its licensers, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.

The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual perfomance of each such product is dependent upon factors such as system configuration, customer data, and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC.

To allow for design and specification improvements, the information in this document is subject to change at any time, without notice. Reproduction of this document or portions thereof without prior written approval of NEC is prohibited.

Silentwriter is a U.S. registered trademark of NEC Corporation. SuperScript is a trademark of NEC Corporation. All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective owners.

© NEC Technologies, Inc., 1994. © Copyright, WinStyler™/Phase II, 1992-1994, Destiny Technology Corp. Ver. 2.0 © Copyright, WinRefs™/Phase II, 1994, Destiny Technology Corp. Ver. 2.0 © Copyright, DTIR™, 1992-1994, Destiny Technology Corp. Ver. 1.0 © Copyright, LaserAct®/Phase II, 1990-1994, Destiny Technology Corp, Ver. 4.5 © Copyright, PageStyler®/Phase II, 1989-1994, Destiny Technology Corp. Ver. 1.0 © Copyright, 1992, Microsoft Corporation

First Printing — December 1994

NEC Technologies, Inc.

1414 Massachusetts Avenue

Boxborough, MA 01719

NEC Corporation

7-1 Shiba 5-Chome, Minato-ku

Tokyo 108-01, Japan

Contents i

Contents

Using this Guide vii 1 Introduction 1-1

How the Printing Process Works 1-3 Standard Features 1-3 Options 1-7 Ordering Supplies and Accessories 1-8

2 Setting Up 2-1

Unpacking 2-2

Unpacking 2-2 Locating the Printer Items 2-3

Operating Requirements 2-4

Printer Dimensions 2-5

Printer Dimensions with 200-sheet Hopper 2-7 System Requirements 2-8 External Printer Parts 2-9 Internal Printer Parts 2-12 Installing the Hopper 2-14

Installing the Standard Hopper 2-14

Installing the 200-sheet Hopper 2-15 Toner Cartridge 2-16

Setting Up the Toner Cartridge 2-16

Installing the Toner Cartridge 2-20 Installing Paper 2-23 Interface Cable 2-26 Power Cord 2-28 Installing SuperScript Printing Software 2-30

ii Contents

3 Printing with Your SuperScript 660 3-1

SuperScript 660 Print Modes 3-2 GDI Mode 3-2

GDI Setup Screen 3-3 2Up/4Up Screen 3-7 GDI Options Screen 3-8

Advanced Options 3-8

Manual Duplex Printing 3-9 Scaling 3-12 Print to File 3-12 Density Button 3-13 Forms Window 3-14

PCL Print Mode 3-23

PCL Control Panel 3-24 Saving Downloaded Fonts and Macros ( PCL Mode) 3-26

Page Ejects - Form Feeds ( PCL Mode) 3-28 Printing from a Windows Application 3-29 Printing from DOS 3-29 Printing PCL Files from DOS Command Line 3-30

4 NEC SuperScript Print Manager 4-1 5 Print Status Window 5-1 6 Selecting Paper and Media 6-1

Paper Properties 6-3

Print Areas 6-4

Paper and Media Use 6-5

Preprinted Forms 6-6

Heavy Print Stock 6-7

Envelopes 6-7

Adhesive Labels 6-9

Transparency Film 6-10

Contents iii

Media Purchasing Specifications 6-10

Sheet Paper 6-11 Envelopes 6-13 Adhesive Labels 6-14 Transparency Film 6-15

Storage Guidelines 6-16

7 Using Fonts 7-1

Fonts in GDI mode 7-2 Fonts in PCL Mode 7-3 Installing SuperScript TrueType Fonts 7-4

8 Choosing Print Options 8-1

How to Print Using Various Media 8-2 The Standard Hopper 8-4

Multi-sheet Feed and Single-sheet Feed 8-4 Installing Paper 8-4

The 200-sheet Paper Hopper (Optional) 8-5

Removing the Standard Hopper 8-6 Installing the 200-sheet Paper Hopper 8-7 Installing and Removing the Legal Guide 8-8 Hopper Feed 8-9 Manual Feed 8-12 Removing the 200-sheet Hopper 8-14

Output Paths 8-15

Face-up Tray 8-16 Face-down Door 8-16

9 Maintaining Your Printer 9-1

Redistributing the Toner 9-3 Cleaning the Printer 9-8 Replacing the Toner Cartridge 9-9

Cleaning the Printer Mechanism 9-9 Installing the Toner Cartridge 9-17

iv Contents

Transporting the Printer 9-22

Removing the Toner Cartridge 9-22

Removing the Paper Hopper 9-24

Removing the Interface Cable 9-24

Removing the Power Cord 9-25

Check List Before Transporting the Printer 9-26

10 Troubleshooting 10-1

Print Quality Maintenance 10-3 Paper Jam 10-3

Locations of Potential Paper Jams 10-4

Removing the Jammed Paper 10-4

Paper Jams in the Hopper 10-5

Paper Jams in the Fuser Unit 10-6

Points to Check to Avoid Paper Jams 10-8 Testing the Printer 10-9 Status Messages 10-11

Installation Problems 10-11 Status Messages 10-14

Operating Problems 10-14 Output Quality 10-25

Light Page 10-25

Blank Page 10-26

Black Page 10-27

Streaked Page 10-28

Spots on Back of Paper 10-29

Blank Spots 10-30

Solid White Vertical Lines 10-31

Incomplete Page 10-31

Graphics Appear Coarse in GDI Mode 10-32

Text Appears Jagged or Low Resolution in GDI Mode 10-32

Unexpected Font in Either GDI or PCL Mode 10-33

Unexpected Font in PCL Mode 10-34

Shifted or Broken Image 10-34

Contents v

Allocating Virtual Memory 10-35 Commonly Asked Questions 10-37

11 Getting Service and Support (For U.S. Only) 11-1

Assistance 11-2

Getting Help from Your Company 11-2 Getting Help from NEC 11-3

Silentwriter SuperScript 660 Printer Limited Warranty 11-4

Warranty 11-5 Warranty Length 11-5 Warranty Coverage 11-5 Warranty Support 11-7 Getting Warranty Service 11-7 Limitation of Damages and Implied Warranties 11-8

A Character Sets and Code/Sequence/Commands for

HP LaserJet 4P A-1

Character Sets A-2

PCL Character Set Charts A-2 ISO Substitution Table A-16

Code/Sequence/Commands A-23

Control Codes and Escape Sequences A-23

B Optimizing Printer Performance B-1

What to do B-2

C Specifications C-1 D Interface Cable Specifications D-1

Cable configurations D-4 Pin Assignment of the printer side connector D-5

E Removing SuperScript Files from Your System E-1 F. Installing the Memory Expansion Module F-1 Glossary Index

vi Contents

Using this Guide

This guide provides an introduction to the NEC SuperScript 660 printer and includes information about set up, features, operation, and maintenance.

If you are a new user, you may want to read this entire user’s guide to familiarize yourself with the printer. If you have been using the printer for some time, you can scan the Contents for specific information that you need.

vii

viii

1 Introduction

Introduction 1–1

1–2 Introduction

This guide provides complete instructions for operating your new NEC Silentwriter® SuperScript 660 printer. All printer features are explained and illustrated in detail.

Silentwriter SuperScript 660 is a new laser printer developed specifically for users of Windows

Version 3.1. This printer is provided with the SuperScript software kit and requires no special addin cards or cartridges. We do require a good quality parallel interface cable. Silentwriter SuperScript 660 differs from other printers in that it is directly driven by the CPU of your computer; hence, it has faster response and better status information. In addition, by expanding the memory of your computer or upgrading to a more powerful PC, the performance of your SuperScript 660 can also be improved.

NEC SuperScript software supports two printing modes, namely, GDI mode and PCL emulation mode. GDI mode offers the full performance of the total printing system while the PCL emulation mode offers compatibility with existing PCL print files.

Your computer and Silentwriter SuperScript 660 communicate bi-directionally to exchange operating status information (i.e., warm-up, paper out, paper jam, etc.) and display messages requiring your attention, if necessary. Hence, you can focus on your work without referring to the printer operator panel periodically, a benefit of the SuperScript software.

The SuperScript 660 is designed as a personal laser printer to conserve desk space and it features low power consumption .

Introduction 1–3

How the Printing Process Works

Standard Features

Whenever you send a job to the printer, an “image” of that page is temporarily written to the rotating surface of an electrophotographic (EP) drum. This image acts like a magnet that attracts toner to the drum. (The toner and the drum are grouped in one self-contained cartridge.)

At the same time, paper (or transparency film or an envelope) passes through the printer and near the drum. The paper is electrostatically charged as it reaches the drum.

Toner, previously attracted to the drum as image areas, is transferred to the charged paper. The paper then passes between two rollers where a combination of heat and pressure bonds the toner to the paper. The paper is then moved to the output tray.

The following list highlights Silentwriter SuperScript 660 features.

Host-based Processing SuperScript uses your PC power to process print

jobs. Two Printing Modes

The Silentwriter SuperScript 660 software allows you to select from two different modes of printing:

• GDI mode provides fast, WYSIWYP (What You See Is What You Print) output.

• Both Windows and DOS applications running under Windows can use PCL emulation mode for printing, which provides compatibility with the popular printer language used in the LaserJet® 4P.

1–4 Introduction

Print speed: up to 6 pages per minute. Print resolution : 600×600 dots per inch.

: 300×300 dots per inch.

Sharp Edge Technology Silentwriter SuperScript 660 features the pat-

ented Sharp Edge Technology (SET). This feature detects and smooths the jagged edges of raster images by dividing one full dot into several subdots set in the same area. The print quality of both text and line graphics is thus improved.

Introduction 1–5

Paper input: from a 50-sheet hopper supporting:

Paper:

1 Letter 2 A4 3 Executive 4 B5 (GDI Only) 5 Legal

Envelope:

1 Monarch 2 Commercial 10 3 DL 4 C5

Paper output: face-up tray with a maximum capacity of 50 sheets (at 17 lb), or face-down door.

Toner cartridge: clean, efficient printer operation centered around one easily replaceable cartridge. The Starter Toner Cartridge shipped with your printer will print 2,000 pages (at 5% coverage). Replacement toner cartridges will print up to 4,000 pages (at 5% coverage).

Power Saving Mode This printer has Power Saving Mode. In this

mode, if the printer is idle for a specified time (default 15 minutes), the fuser unit pauses and power consumption will be decreased. However the next job requires a warm up time. The printer is in Power Saving Mode when it is turned on. You can also turn Power Saver Mode OFF in the Print Status Window (See Chapter 5, Print Status Window).

1–6 Introduction

Toner Saving Mode This feature allows you to save toner by control-

ling print density. You can turn this mode on or off in Print Status Window (See Chapter 5, Print Status Window).

Print Darkness This feature allows you to control the print

darkness of a whole page as required. (See Chapter 5, Print Status Window).

Density Adjustment This feature allows you to adjust the contrast and

brightness of the output. This feature is useful for making adjustments to embedded images to produce the best quality when printing.

Manual Duplex Printing When selected you can print on both sides of a

page in either of two binding styles (Book style binding in the middle or Report style - binding at the top and bottom).

Cover Page When selected you can print a customized page

of either text, graphics, or a combination at the beginning of a print job.

Introduction 1–7

Trailer Page When selected you can print a customized page

of either text, graphics, or a combination at the end of a print job.

Print Overlay (B/W) When selected you can print a customized

overlay of either text, graphics, or combination on either the first page or all pages of a print job. Now you can print your logo and text together without having to import your logo into every print job.

Print Overlay (Color) When selected you can print a customized

overlay of either text, graphics, or combination in one of three colors. For example, you could print your company logo in red and your correspondence in black. This feature requires an optional color toner cartridge.

Options

The options available for the Silentwriter SuperScript 660 include the following.

Optional 200-sheet Paper Hopper supporting: Paper:

1 Letter 2 A4 3 Executive 4 B5 (GDI Only) 5 Legal

1–8 Introduction

Envelope:

1 Monarch 2 Commercial 10 3 DL 4 C5

Ordering Supplies and Accessories

SuperScript PS Upgrade Kit This option upgrades your SuperScript 660 to

include support for PostScript printing, in addition to the standard GDI and PCL modes.

To order any of the following printer supplies or accessories, contact your NEC printer dealer or call 1–800–NEC–INFO to locate a supplies dealer nearest you.

Introduction 1–9

Table 1-1 Supplies and Accessories

PRODUCT ORDER NUMBER Toner Cartridge 20-061

Optional 200-sheet Paper Hopper 6107

SuperScript PS Upgrade Kit 660PS

Blue Toner Cartridge 20-062

Red Toner Cartridge 20-063

Yellow Toner Cartridge 20-064

For a detailed description of the PCL printer language, the LaserJet 4P Printer Technical Reference Manual is available through the Hewlett Packard Company. Call Hewlett Packard’s Direct Marketing Division toll free at 1-800-538-8787 or direct at 408720-2428. In Canada call 416-671-8383.

1–10 Introduction

2Setting Up

Setting Up 2–1

2–2 Setting Up

UNPACKING

Unpacking

Perform the following procedures to set up your SuperScript printer.

1. Open the box.

2. Take out the documents (including software

diskettes), the hopper, and the power cord from the box.

3. Lift the printer together with the packing materi-

als.

Setting Up 2–3

Locating the Printer Items

Locate the following items:

• NEC Silentwriter SuperScript 660 Printer

• SuperScript software kit

• User’s guide

• Hopper

• Power cord

• Starter Toner Cartridge (in the printer)

• Packing material (not shown)

NOTE: Save this user’s guide and all packing materials in case the printer needs to be repacked.

2–4 Setting Up

OPERATING REQUIREMENTS

The following operating environment requirements should be satisfied:

Place the printer on a sturdy, flat surface. Keep the room well ventilated with a relative

humidity between 20% and 80% and temperature between 50˚F and 90.5˚F (10˚C to 32.5˚C)

Leave adequate space around the printer for easy access (See the following figure.)

WARNING: Do not place objects near the printer that may cover the ventilation holes on its sides.

Setting Up 2–5

Printer Dimensions

The following illustration shows the standard dimensions of a Silentwriter SuperScript 660 printer.

2–6 Setting Up

Setting Up 2–7

Printer Dimensions with 200sheet Hopper

The following illustration shows the dimensions of a Silentwriter SuperScript 660 printer when the 50sheet hopper is replaced by the optional 200-sheet hopper.

2–8 Setting Up

SYSTEM REQUIREMENTS

Silentwriter SuperScript 660 works with Windows

3.1, in Enhanced Mode, and requires MS-DOS 3.3 or later.

To run SuperScript, you will need an IBMcompatible PC with at least a 386SX 16-MHz CPU. This includes all 486-based and most 386-based PCs. Some older 386s cannot run in Windows Enhanced Mode, which means that SuperScript will not work properly on those systems. SuperScript will not run on 286-based PCs and earlier systems. If you have Windows installed on your PC, you can verify whether it runs in Enhanced Mode by typing WIN/3 at the MS-DOS prompt. If your PC cannot run Windows in Enhanced Mode, the system will tell you.

SuperScript requires at least 4 megabytes (6 megabytes recommended) PC memory (RAM), which is the amount of memory recommended by Microsoft for use with Windows 3.1. Adding more memory to your PC will increase the overall system and printer performance.

The SuperScript software requires approximately 7.1 megabytes disk space on your system’s hard disk drive. About 2.1 megabytes more disk space is needed to install the SuperScript TrueTypeTM Fonts. In addition, up to approximately 8.5 megabytes disk space is required for virtual memory under Windows. (If you have more than 4 megabytes RAM, you won’t need the entire 8.5 megabytes virtual memory. The total memory – PC RAM plus virtual memory – should add up to at least 12.5 megabytes. See Allocating Virtual Memory, in Chapter 10, Troubleshooting).

A standard PC parallel printer port is required to connect with the SuperScript 660 printer through a high quality parallel cable. See Appendix D for more details.

Setting Up 2–9

NOTE: Because of NEC SuperScript’s high speed interface, it is important to use a properly manufactured parallel cable. Use of a poor quality parallel cable may affect your output. See Interface Cable specification, Appendix D.

EXTERNAL PRINTER PARTS

The following two illustrations show external printer parts.

2–10 Setting Up

Upper Cover (also functions as a face-up tray) Provides access to the inside of the printer and

stacks printed sheets with printed side facing up. Maximum capacity: 50 sheets.

Lock Release Lever Unlocks and opens the upper cover.

Status Panel There are three indicator lights to show the

operating status of the printer.

- Ready indicator: the left panel light is used to show that the printer is ready (steady green), warming up (rapid blinking), or in power saving mode (slow blinking).

- Paper indicator: the middle panel light is used to show that the printer detects paper empty (steady yellow), manual feed (blinking).

- Attention indicator: the right panel light is used to show that the printer detects cover open, no cartridge (steady red), or a paper jam (blinking).

All indicators light when the printer is powered on or when a printer hardware error occurred (steady).

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