Miele WS 5427 MC 13 Operating instructions

Operating and installation instructions
for Washer-extractor
WS 5427 MC 13

It is essential to read these
operating instructions before
installing or using the machine
to avoid the risk of accidents
or damage to the machine.

Gi

M.-Nr. 05 545 621

Contents

Warning and safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Caring for our environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Disposal of the packing material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Disposal of your old appliance or machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Economy tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Guide to the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Multi function display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

How to wash correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Brief instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Before washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

To start the programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Coin-box / time counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

After washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

To change a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

To cancel a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

To omit a programme stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

To repeat a programme stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Textile care symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2

Contents

Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Adding detergent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Water softeners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Washing with several

components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Fabric conditioners, texturisers and liquid starch . . . . . . . . . . . . . . . . . . . . . . . . . 21

Automatic dispensing of fabric conditioner, texturiser or liquid starch . . . . . . 21

Manually adding liquid or powder starch during a programme. . . . . . . . . . . . 21

Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Programme chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Additional options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Additional programmable

functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Cleaning the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Cleaning the drainage system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Cleaning the detergent dispenser drawer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cleaning the filters in the water inlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

To clean the filter in the inlet hose: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

To clean the filter in the water inlet valve: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Problem solving guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Opening the drum door in the event of a power failure. . . . . . . . . . . . . . . . . . . . . 37

After Sales Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

3

Contents

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

View from rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installation surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Removing the transit fitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Levelling the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Installation on a raised plinth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Washer and dryer stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Coin mechanism / time counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Connection of single and three phase machines: . . . . . . . . . . . . . . . . . . . . . . . . . 46

Electrical connection Ireland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Connection to cold water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Connection to hot water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Connection to drainage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Machines with a drain pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Drain valve version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

4

Warning and safety instructions

Read the operating instructions
before using this machine for the
first time. They contain important
information about the safety, use and
maintenance of the machine. This
way you will avoid the risk of
accidents and damage to the
machine.
Keep these operating instructions in
a safe place and ensure that new
users are familiar with the content.
Pass them on to any future owner of
the machine.

Correct usage

Only use the machine to wash

items which are specified by the
manufacturer to be machine-washable
on the wash-care label.
Any other applications may be
dangerous. The manufacturer is not
liable for damage resulting from
improper use or operation.

This machine should not be

operated by children. Supervise its
use by the elderly or infirm.

Technical safety

The electrical safety of this

appliance can only be guaranteed
when continuity is complete between
the machine and an effective earthing
system which complies with local and
national regulations. It is most important
that this basic safety requirement is
regularly tested by a qualified
electrician.
The manufacturer cannot be held
responsible for the consequences of an
inadequate earthing system (e.g.
electric shock).

The machine is built in accordance

with current safety requirements.
Unauthorised repairs could result in
unforeseen dangers for the user, for
which the manufacturer cannot accept
responsibility. Repairs should only be
undertaken by a Miele approved
engineer.
Ensure current is not supplied to the
appliance while maintenance or repair
work is being carried out.

The machine is only completely

isolated from the electricity supply
when:

–

it is switched off at the wall socket
and the plug is withdrawn, or

Before setting up the machine,

check it for any externally visible
damage. Do not install and use a
damaged machine.

Before connecting the machine,

ensure that the connection data on
the data plate (fusing, voltage and
frequency) match the mains electricity
supply. If in any doubt, consult a
qualified electrician.

–

it is switched off at the mains, or

–

the mains fuse is withdrawn.

5

Warning and safety instructions

The best materials are used in the

manufacture of this machine, and
every care is taken to check all parts.
However, with time, deterioration of
parts can occur, especially with such
components as hoses, giving rise to
leaks. This should be borne in mind if
operating the machine without
supervision. Check the hoses regularly
for signs of wear, and change in good
time, to avoid leaks and subsequent
damage.

Faulty components must only be

replaced by genuine Miele original
spare parts. Only when these parts are
fitted can the safety standards of the
machine be guaranteed.

In countries where there are areas

which may be subject to infestation
by cockroaches or other vermin, pay
particular attention to keeping the
appliance and its surroundings in a
clean condition at all times. Any
damage which may be caused by
cockroaches or other vermin will not be
covered by the guarantee.

Use

Do not install the machine in rooms

where temperatures below freezing
may occur. Frozen hoses may burst
under pressure.The reliability of the
electronic control unit may be impaired
at temperatures below freezing point.

Before using the machine for the

first time, check that the transit
fitting at the rear of the machine has
been removed (see section on
"Installation"). During spinning, a transit
fitting which is still in place may result in
damage to both the machine and
adjacent furniture or appliances.

Avoid contact of stainless steel

surfaces (front, lid, casing) with
liquid cleaning and disinfecting agents
which contain chlorine or sodium
hypochlorite. These agents can have a
corrosive effect on stainless steel.
Aggressive vapours containing chlorine
bleach can also be corrosive. Do not
store open containers of these agents
near the machine.

Turn off the stopcock if the

machine is to be left for any length
of time (e.g. holiday), especially if there
is no floor drain (gully) in the immediate
vicinity.

Flooding danger

If hooking the drain hose into a
wash basin, check that the water can
drain off quickly enough to prevent the
sink from overflowing.
Make sure the drain hose is secure, so
that the force of the water flowing out of
the hose does not dislodge it.
Otherwise this will result in flooding.

Take care to ensure that foreign

objects (e.g. nails, pins, coins,
paper clips) do not find their way into
the machine with the washing. These
may damage components of the
machine (e.g. suds container, drum),
which in turn can result in damage to
the washing.

6

Warning and safety instructions

If the correct amount of detergent

is dispensed, the machine should
not need to be descaled. If, however,
you do wish to descale the machine
only use proprietary non-corrosive
descaling agents and strictly observe
the instructions on the packaging. If in
doubt contact the Miele Customer Ser
vice Dept. or your Miele Dealer.

Textiles which have been

pre-treated in solvent based
cleaning agents must be thoroughly
rinsed in clean water before being
washed in the machine.

Never use solvent based cleaning

agents in this machine, as this may
result in damage to component parts
and create toxic fumes. Such
detergents also pose a fire and
explosion hazard.

Only use dyes specified by the

manufacturer as being suitable for
use in a washing machine. Always
observe the manufacturer’s instructions
carefully.

Accessories

Accessory parts may only be fitted

when expressly approved by Miele.
If other parts are used, guarantee,
performance and product liability
claims may be invalidated.

-

Disposal of your old machine

Before discarding an old machine

unplug it. Render the plug useless.
Cut off the cable directly behind the
appliance to prevent misuse. This
should be done by a competent
person.

Colour run and dye removers may

contain sulphur compounds which
cause damage such as corrosion. Do
not use these products in this machine.

If washing at very high

temperatures remember that the
porthole glass will be hot . Do not let
children touch it during a hot wash
programme.

Always make sure the drum is

stationary before reaching in to
remove washing. Reaching into a
moving drum is extremely dangerous.

7

Caring for our environment

Disposal of the packing
material

The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and can normally be recycled.

Ensure that any plastic wrappings,
bags etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation!

Rather than just throwing these
materials away, please ensure they are
offered for recycling.

Disposal of your old appliance
or machine

Electrical and electronic appliances /
machines often contain materials
which, if handled or disposed of
incorrectly, could be potentially
hazardous to human health and to the
environment. They are, however,
essential for the correct functioning of
your appliance or machine. Please do
not therefore dispose of your old
machine or appliance with your
household waste.

It should be unplugged or
disconnected from the mains electricity
supply by a competent person. The
plug must be rendered useless and the
cable cut off directly behind it to
prevent misuse. See the "Warning and
Safety" section of this booklet for further
details.

Economy tips

To help you wash most economically,
remember the following tips:

Always wash with the maximum

–

laundry load specified for each
programme. This uses the energy to
the best advantage.

– Only use the correct amount of

detergent required as recommended
by the manufacturer on the detergent
package.

– If laundry is not heavily soiled, select

a lower temperature setting than
indicated on the laundry care label.
Use the "Short" programme for
laundry that just needs freshening
up, or is only very lightly soiled.

Please dispose of it at your local
community waste collection / recycling
centre and ensure that it presents no
danger to children while being stored
for disposal.

8

Guide to the machine

Front view

a Machine lid

Use

This washer-extractor is particularly
suitable for use in guest houses, hair
dressing salons, nursing and residential
homes etc., where considerable
amounts of soiled laundry are handled.

The drain valve version of the machine
(AV) has a sluice programme with
thermal disinfection for use in
healthcare establishments.

b Control panel

Detergent dispenser

c Drum door
d Access panel for fluff filter, drain

pump and emergency door release

e Height adjustable feet

9

Guide to the machine

Control panel

a Door button a

Opens the drum door and releases
any additional option buttons which
have been pushed in.

b Additional option buttons

+i With Pre-wash
Can be selected with programmes
A, B, C, E

m Starch
Can be selected with programmes
A, B, E, F

w No final spin
Can be selected with programmes
A, B, C, D, E, F

c Start button h

Starts the programme

d Multi function display and

indicator lights

e Programme sequence indicator

lights

g/h On / Start

i Pre-wash
j Main wash
n Rinse
n Rinse
n/mRinse / Starch

q Drain

u Final spin

r End
pq Water inlet / Drain

f Programme selector

A Cottons
B Minimum iron
C Delicates / Synthetics
D Woollens
E Short
F Sluice or

Separate rinse
(depending on model)

G Separate spin
H Separate drain

10

Multi function display

a Display
b Indicator lights for

– Temperature %°C

After a programme has started the
actual suds temperature is displayed
in 5°C steps until the temperature set
for the main wash is reached.

The Temperature %°C indicator lights
up.

Guide to the machine

– Time left j min

Once the temperature set for the
main wash has been reached the
time left for the programme to run
shows in the display in hours and
minutes.

The Time left j min indicator lights
up.

The time left counts down in one
minute intervals.

11

Before using for the first time

Important: the machine must be
correctly installed and connected to
the electricity and water supplies in
accordance with national and local
safety regulations.

Check that the transit fitting at the
rear of the machine has been
removed.

See "Installation", "Electrical
connection" and "Plumbing" at the
end of this booklet.

Flushing out the machine

Any residual lubricants and water from
testing still in the machine should be
flushed out as follows:

A Run the first wash programme

without laundry.

B Add a little detergent to

compartment j .

C Turn the programme selector

to the A Cottons 60°C programme.
D Press the h Start button.
On completion of the programme turn

the programme selector back to
the r End position.

12

How to wash correctly

Brief instructions

For brief instructions follows steps
(A,B,C ,...).

Before washing
A Sort the laundry.

^ Empty all pockets.

Foreign objects (e.g. nails, coins,
paper clips, etc.) can cause
damage to garments and
components in the machine.

Most garments have a textile care label
in the collar or side seam. Sort the
laundry by care label symbols. See
"Textile care symbols" for an
explanation of the symbols.

Only wash items stated by the
manufacturer to be machine washable
on the care label.

Dark textiles often contain excess dye
and should be washed separately
several times before being included in
a mixed load.

Delicate textiles should be washed
separately in a delicates programme
(use a washing bag where
appropriate).

Only wash textiles made from wool or
wool mixtures if they are declared as
being suitable for machine washing on
the textile care label.

Pre-treating the washing.

^

Badly soiled areas, e.g. collars and
cuffs, and water soluble stains can be
pre-treated with bar soap, liquid
detergent or detergent mixed into a
solution or paste.

With particularly stubborn stains ask
your dry cleaner for advice.

Do not use solvent-based cleaning
agents in this machine.

–

With curtains:
Remove lead weights and strips or
place in a laundry bag.

–

Bras:
Ensure any underwiring is securely
sewn in. If not remove it.

–

Knitted garments, trousers and
jeans, T-shirts and sweat shirts:
Turn inside out if recommended by
the manufacturer.

–

Close any zips, fasten hooks and
eyes etc. before washing.

–

Fasten duvet covers to prevent
smaller items rolling up inside them.

13

How to wash correctly

B Open the drum door.
C Load the drum.

Unfold the laundry and load loosely in
the drum. To achieve best results it is
advisable to make up mixed loads
consisting of both large and small
items. This improves the washing effect
and helps distribute the load evenly
during spinning.

Overloading causes creasing and
reduces cleaning efficiency.

Do not exceed the following
maximum loads:

Cottons . . . . . . . . . . . . . . . . . . . . 6.0 kg

Minimum iron . . . . . . . . . . . . . . . . 3.0 kg

Delicates / Synthetics . . . . . . . . . 1.5 kg

Woollens . . . . . . . . . . . . . . . . . . . 2.5 kg

Short . . . . . . . . . . . . . . . . . . . . . . 3.0 kg

D Close the drum door.

To start the programme
G Turn the programme selector to

the required programme
(See "Programme chart").

H Select additional option if required.

Press the additional option button

^

required (see "Programme chart").

The additional option can be
deselected by pressing the button
again.

Make sure that no garments are caught
between the drum door and the seal.

E Add detergent and fabric

conditioner or liquid starch if

required.

See "Detergent" for further information.

F Open the stopcock.

14

How to wash correctly

Coin-box / time counter
I If your machine is fitted with a

Coin-box / time counter:

Insert coins / tokens.

^

Press the h Start button.

^

Failing to follow these instructions
will result in coins or tokens being
"swallowed".

Coins will also be lost if after inserting
the coins / tokens and before pressing
the h Start button:

– the door is opened.
– the programme selector is turned

beyond the r End position to

another programme.
– a programme is interrupted for more

than 20 seconds in a machine

operating with a coin time counter.

Coins and tokens should be emptied
on a regular basis to ensure the coin
box does not get jammed full.

J Press the h Start button.

The programme starts.

15

How to wash correctly

After washing
K Turn the programme selector

to r End.

L Close the stopcocks.
M Press the a door button.
N Remove the laundry.

Only remove laundry from the
machine once the drum has
stopped turning. Reaching into a
moving drum is extremely
dangerous and could result in injury.

Make sure the drum is empty, otherwise
when the machine is next used, these
items may become damaged (e.g.
shrink) or cause other laundry to
discolour.

O Check the folds in the door seal for

any small articles such as buttons

or other foreign objects which

might be lodged there.

16