Kenmore 11029133411, 11029133410, 11029132410, 11028133414, 11028133411 Owner’s Manual

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Use & Care Guide

Manual de uso y cuidado

Guide d’utilisation et d’entretien

English / Español / Français

Table of Contents...2 / Índice...20 / Table des matières...40

Models/Modelos/Modèles: 110.2813*410, 110.2913*410

Kenmore®

Top-Loading High Efficiency

Low-Water Washer

Designed to use only HE High Efficiency detergents.

Diseñada para utilizar solamente detergentes de alto rendimiento (HE).

Conçue pour l’utilisation d’un détergent haute efficacité seulement.

Lavadora de carga superior, de alto rendimiento y con nivel bajo de agua

Laveuse haute efficacité à faible consommation d’eau avec chargement par le dessus

* = color number, número de color, numéro de la couleur

P/N W10682720C

Sears Brands Management Corporation

Hoffman Estates, IL 60179 U.S.A.

www.kenmore.com

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2C3

www.sears.ca

Kenmore 11029133411, 11029133410, 11029132410, 11028133414, 11028133411 Owner’s Manual

TABLE OF CONTENTS

WASHER SAFETY 2 WHAT'S NEW UNDER THE LID? 3 CONTROL PANEL AND FEATURES 4 Dispensers 6 CYCLE GUIDE 7 USING YOUR WASHER 9 Using Laundry Product Dispensers 10

WASHER MAINTENANCE 12 TROUBLESHOOTING 14 PROTECTION AGREEMENTS 19 WARRANTY 19 ASSISTANCE OR SERVICE Back Cover

WASHER SAFETY

2

WHAT’S NEW UNDER THE LID?

Cleaning with Less Water

 

Washplate

Traditional agitator-style

Washer with low-water

washer

washplate wash system

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

For best performance, it is recommended to load items in loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal and does not indicate that more items should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the “Cycle

Status Lights” section.

Initially the basket will start to spin prior to adding water; this is part of the sensing process and is normal. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent

will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efficiency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. If you use one of these and see an “F0E2” error code appear

in the display, consider using a different HE detergent. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use. Do not go over the Max line on the dispenser. See “Using Laundry Product Dispensers”

for more information.

Use only High Efficiency (HE) detergent.

Improved Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low

water wash also allows the clothing to move in a more effective way to remove soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There

will be different kinds of humming and whirring sounds as the washplate moves the load and as basket is slowing down to stop. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

3

CONTROL PANEL AND FEATURES

STEAM MODEL

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NON-STEAM MODEL

 

 

 

 

 

 

 

 

 

 

 

 

 

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7

 

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5

6

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Not all features and cycles are available on all models

NOTE: The control panel features a sensitive surface that responds to a light touch of your fi nger. To ensure your selections are registered, touch the control panel with your fi ngertip, not your fi ngernail. When selecting a setting or option, simply touch its name until the desired section is illuminated

1POWER BUTTON

Touch to turn on the washer Touch to stop/cancel a cycle at any time

2WASH CYCLE KNOB

Turn the Wash Cycle knob to select a cycle for your laundry load See “Cycle Guide” for detailed descriptions of cycles

3TIME DISPLAY

The Estimated Time Remaining display shows the time required for the cycle to complete Factors such as load size and water pressure may aff ect the time shown in the display. Overloading, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time as well

4DELAY WASH

Use “+” and “–” to delay the start of the wash cycle by up to 12 hours. To turn off Delay Wash, use “+” and “–” to set the delay time to “0,” or touch POWER

5START/PAUSE/UNLOCK LID BUTTON

Touch and hold START/PAUSE button for up to 3 seconds or until the washer starts the selected cycle; touch again to pause a cycle

NOTE: If the washer is spinning, it may take several minutes to unlock the lid

6CYCLE MODIFIERS

When you select a cycle, its default settings will light up

WASH TEMP

Wash Temp control senses and maintains uniform water temperatures by regulating incoming hot and cold water

Select a wash temperature based on the type of fabric and soils being washed For best results and following the garment label instructions, use the warmest wash water safe for your fabric

On some models and cycles, warm and hot water may be cooler than what your previous washer provided

Even for cold wash settings, some warm water may be added to the washer to maintain a minimum temperature

SOIL LEVEL

Select the most suitable setting for your load For heavily soiled items, select Ex Heavy Soil Level for more wash time For lightly soiled items, select Light Soil Level for less wash time

Lighter soil level setting will help reduce tangling and wrinkling

SPIN SPEED

This washer automatically selects the spin speed based on the cycle selected The preset speeds can be changed Not all spin speeds are available with all cycles

Faster spin speeds mean shorter dry times, but may increase wrinkling in your load

Slower spin speeds mean less wrinkling but will leave your load more damp

4

CYCLE SIGNAL

8 CYCLE STATUS LIGHTS INDICATOR

Use this option to adjust volume of the signal that sounds

The Cycle Status Lights show the progress of a cycle. At each

at end of cycle. The Cycle Signal is a helpful reminder to

stage of the process, you may notice sounds or pauses that

remove items from washer as soon as the cycle has

are different from traditional washers.

completed.

DELAY

To turn Button Sounds either On or Off:

When the Delay Wash is selected, this light will come on

While washer is on, touch and hold Cycle Signal for 3

to indicate your washer is set-up to run a delayed wash.

seconds. Washer will make a single beep when the process

is complete.

ADD A GARMENT

NOTE:

You may place additional clothing in the wash when the

• Cycle Signal button will still operate, even if you turned

Add a Garment indicator is lit without sacrificing wash

the button sounds off.

performance. Touch START/PAUSE once. The Lid Locked

• Whatever your preferences are, they remain in effect

light will turn off. Open the washer lid, add garments,

through a power loss.

and close the lid. Touch and hold START/PAUSE to restart.

• The Default setting for button sounds is ON.

WASH

7 CYCLE OPTIONS

You will hear the motor and washplate moving the load.

It is normal for some of the load to be above the water

You may add or remove options for each cycle. Note that

line. Low-water cleaning means concentrated cleaning.

not all options can be used with all cycles, and some are

Rather than diluting detergent as done in an agitator-style

preset to work with certain cycles.

washer, this washer delivers the detergent directly to the

PREWASH

soils. The motor sounds may change at different stages

in the cycle. The wash time is determined by the selected

Use this option to add an extra agitation and soak time

Soil Level.

to the beginning of any cycle to break up tough stains.

RINSE

 

DEEP FILL

Will add the most amount of water for large or bulky loads. Items need to move freely. Tightly packing the load can lead to poor cleaning performance, and may increase wrinkling and tangling.

TimedOxi

This washer is designed to dispense laundry boosters such as oxygenated stain treaters and color-safe bleach at the right time in the cycle for best cleaning performance. Do not use laundry boosters and chlorine bleach in the same cycle.

TWO RINSES

This option can be used to automatically add a second rinse to most cycles.

NOTE: If you want to Drain and Spin only, select the Rinse

& Spin cycle; then touch to turn off the Two Rinses option.

FABRIC SOFTENER

This option must be set to ON if using fabric softener. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

STAIN TREAT for Steam models or STAIN BOOST for Non-Steam models

This option provides enhanced cleaning action for tough stains. It will add additional agitation and soak time to the cycle.

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. Fabric softener will be added if the Fabric Softener option was selected.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

COMPLETE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and spinning, the lid will lock and the Lid Locked light will turn on. This light indicates that the lid is locked and cannot be opened.

If you need to open the lid, touch START/PAUSE/Unlock Lid. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Touch and hold START/PAUSE/ Unlock Lid again for up to 3 seconds to resume the cycle.

5

Dispensers

A Liquid fabric softener dispenser

 

Pour measured liquid fabric softener into the liquid fabric

B

 

softener dispenser, if desired. It will dispense automatically

 

at the optimum time.

 

 

• Use only liquid fabric softener in this dispenser.

C

 

High Efficiency “HE” detergent dispenser

B

A

Add liquid or powdered HE detergent product to this

 

 

 

dispenser for your main wash cycle. Remove tray if using

 

 

powder detergent.

 

IMPORTANT: Make sure tray is in drawer when using liquid detergent and removed when using powder detergent and do not go over the Max line.

Use only High Efficiency (HE) detergent.

NOTE: Follow the manufacturer’s instructions to determine the amount of detergent to use. Do not add single-dose laundry packets, color-safe bleach, or fabric softener crystals to dispensers. They will not dispense correctly.

 

Oxi dispenser

 

C

 

This dispenser holds up to ¾ cup (180 mL) Oxi booster or

 

 

 

 

other laundry booster, such as powdered or liquid color-safe

 

 

bleach. Laundry boosters are automatically dispensed at

 

 

the proper time during the wash cycle. Be sure to select Oxi

D

 

from the options to ensure proper dispensing.

NOTE: Fill dispenser with only oxi. Do not mix with bleach.

DLiquid chlorine bleach dispenser

This dispenser holds up to ¾ cup (180 mL) liquid chlorine bleach. The bleach will be automatically diluted and dispensed at the optimum time during the wash cycle. This dispenser cannot dilute powdered bleach.

NOTE: Fill dispenser with only liquid bleach.

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