Jenn-Air JEC4430KS, JEC4430KB, JEC4430HB, JEC4430HS, JEC4424HB Owner's Manual

24", 30", AND 36" (61 CM, 76.2 CM, AND 91.4 CM) TOUCH CONTROL AND KNOB CONTROL RADIANT COOKTOP

TABLE DE CUISSON RADIANTE À COMMANDES TACTILES ET BOUTONS ROTATIFS DE 24 PO, 30 PO ET 36 PO (61 CM, 76,2 CM ET 91,4 CM)

Use & Care Guide

For questions about features, operation/performance, parts, accessories, or service in the U.S.A., call:

1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.com.

In Canada, call: 1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.ca.

Guide d’utilisation et d’entretien

Pour des questions à propos des caractéristiques, du fonctionnement/rendement, des pièces, accessoires ou dépannage, composer le :

1 800 JENNAIR (1 800 536-6247) ou visiter notre site Web au www.jennair.com.

Au Canada, composer le : 1 800 JENNAIR (1 800 536-6247) ou visiter notre site Web au www.jennair.ca.

W11161577A

TABLE OF CONTENTS
COOKTOP SAFETY........................................................................	2
PARTS AND FEATURES – ELECTRONIC TOUCH
CONTROLS.....................................................................................	4
COOKTOP CONTROLS – ELECTRONIC TOUCH
CONTROLS.....................................................................................	5
Cooktop Controls.........................................................................	5
Dual/Triple Element.......................................................................	6
Control Lock.................................................................................	6
PARTS AND FEATURES – KNOB CONTROLS.............................	7
COOKTOP CONTROLS – KNOB CONTROLS..............................	8
Cooktop Controls.........................................................................	8
Dual/Triple Circuit Element...........................................................	8
COOKTOP USE...............................................................................	9
Home Canning..............................................................................	9
Cookware......................................................................................	9
Ceramic Glass............................................................................	10
COOKTOP CARE..........................................................................	11
General Cleaning........................................................................	11
TROUBLESHOOTING...................................................................	12
ASSISTANCE OR SERVICE..........................................................	13
In the U.S.A.................................................................................	13
In Canada....................................................................................	13
Accessories.................................................................................	13

TABLE DES MATIÈRES
SÉCURITÉ DE LA TABLE DE CUISSON.....................................	14
PIÈCES ET CARACTÉRISTIQUES – COMMANDES
ÉLECTRONIQUES TACTILES......................................................	16
COMMANDES DE LA TABLE DE CUISSON –
COMMANDES ÉLECTRONIQUES TACTILES............................	17
Commandes de la table de cuisson...........................................	17
Éléments double/triple................................................................	18
Verrouillage des commandes.....................................................	18
PIÈCES ET CARACTÉRISTIQUES –
COMMANDES À BOUTON ROTATIF..........................................	19
COMMANDES DE LA TABLE DE CUISSON –
COMMANDES À BOUTONS ROTATIFS......................................	20
Commandes de la table de cuisson...........................................	20
Élément à double/triple circuit....................................................	20
UTILISATION DE LA TABLE DE CUISSON.................................	21
Préparation de conserves à la maison.......................................	21
Ustensile de cuisson...................................................................	21
Vitrocéramique............................................................................	22
ENTRETIEN DE LA TABLE DE CUISSON...................................	23
Nettoyage général......................................................................	23
DÉPANNAGE.................................................................................	24
ASSISTANCE OU DÉPANNAGE...................................................	25
Aux É.-U......................................................................................	25
Au Canada..................................................................................	25
Accessoires.................................................................................	25

COOKTOP SAFETY

Your safety and the safety of others are very important.

many important safety messages in this manual and on your appliance. Always read and obey all safety

safety alert symbol.

alerts you to potential hazards that can kill or hurt you and others.

messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” mean:

DANGER WARNING

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

2

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

■ CAUTION: Do not store items of interest to children in cabinets above a cooktop – Children climbing on the cooktop to reach items could be seriously injured.

■Proper Installation – Be sure your cooktop is properly installed and grounded by a qualified technician.

■Never Use Your Cooktop for Warming or Heating the Room.

■Do Not Leave Children Alone – Children should not be left alone or unattended in area where cooktop is in use. They should never be allowed to sit or stand on any part of the cooktop.

■Wear Proper Apparel – Loose-fitting or hanging garments should never be worn while using the cooktop.

■User Servicing – Do not repair or replace any part of the cooktop unless specifically recommended in the manual. All other servicing should be referred to a qualified technician.

■Storage on Cooktop – Flammable materials should not be stored near surface units.

■Do Not Use Water on Grease Fires – Smother fire or flame or use dry chemical or foam-type extinguisher.

■Use Only Dry Potholders – Moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.

■DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS – Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among those areas are the cooktop and surfaces facing the cooktop.

■Use Proper Pan Size – This cooktop is equipped with one or more surface units of different size. Select utensils having flat bottoms large enough to cover the surface unit heating element. The use of undersized utensils will expose a portion of the heating element to direct contact and may result in ignition of clothing. Proper relationship of utensil to burner will also improve efficiency.

■Never Leave Surface Units Unattended at High Heat Settings – Boilover causes smoking and greasy spillovers that may ignite.

■Glazed Cooking Utensils – Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop service without breaking due to the sudden change in temperature.

■Utensil Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units – To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units.

■Do Not Cook on Broken Cooktop – If cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.

■Clean Cooktop With Caution – If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a hot surface.

For units with ventilating hood –

■Clean Ventilating Hoods Frequently – Grease should not be allowed to accumulate on hood or filter.

■When flaming foods under the hood, turn the fan on.

For units with coil elements –

■Make Sure Reflector Pans or Drip Bowls Are in Place – Absence of these pans or bowls during cooking may subject wiring or components underneath to damage.

■Protective Liners – Do not use aluminum foil to line surface unit drip bowls, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock, or fire.

■Do Not Soak Removable Heating Elements - Heating elements should never be immersed in water.

SAVE THESE INSTRUCTIONS

3

PARTS AND FEATURES – ELECTRONIC TOUCH CONTROLS

This manual covers different models. The cooktop you have purchased may have some or all of the items listed.

24" (61 cm) Control Panel

30" (76.2 cm) Cooktop

A B C

D

E

A

B

C

G	F
A. Control lock Hold 3 sec	E. Right rear dual element
B. Wifi indicator light	electronic touch control
C. Timer electronic touch	F. Right front single element
control	electronic touch control
D. Left rear single element	G. Left front single element
electronic touch control	electronic touch control

24" (61 cm) Cooktop

A B

C

ED

A.6" (15.2 cm) single element

B.10"/6" (25.4 cm/15.2 cm) dual element

C.6" (15.2 cm) single element

D.Control panel

E.6" (15.2 cm) single element

30" (76.2 cm) Control Panel

G F

A. Control lock Hold 3 sec	E. Right front single element
B. Wifi electronic touch control	electronic touch control
C. Timer electronic touch	F. Dual element electronic
control	touch control
D. Triple element electronic	G. Left rear single element
touch control	electronic touch control

E D

A.6" (15.2 cm) single element

B.10"/6" (25.4 cm/15.2 cm) dual element

C.6" (15.2 cm) single element

D.Control panel

E.12"/10"/6" (30.4 cm)/25.4 cm/15.2 cm) triple element

36" (91.4 cm) Control Panel

A B C

	A. Left rear single element	E.	Timer electronic touch control
	electronic touch control	F.	Wifi electronic touch control
	B. Center triple element electronic	G. Control lock Hold 3 sec
	touch control	H. Left front dual element
	C. Right rear single element
			electronic touch control
	electronic touch control
	D. Right front dual element
	electronic touch control

36" (91.4 cm) Cooktop

A B C

F E D

A.6" (15.2 cm) single element

B.12"/10"/6" (30.4 cm)/25.4 cm/15.2 cm) triple element

C.6" (15.2 cm) single element

D.10"/6" (25.4 cm/15.2 cm) dual element

E.Control panel

F.10"/6" (25.4 cm/15.2 cm) dual element

4

COOKTOP CONTROLS – ELECTRONIC TOUCH CONTROLS

Cooktop Controls

Wi-Fi Connectivity

■■ Connect to Network: Download the Whirlpool app from the app store on your mobile phone. See the Connectivity Setup sheet for more detailed instructions.

■■ SAID Code: The SAID code is used to sync a smart device with your appliance.

The SAID code plate is located on the metal cabinet underneath the cooktop. See the following illustration.

B A

A.Model/serial number plate

B.SAID code for Wi-Fi connection

■■ MAC Address: MAC Address is displayed for the Wi-Fi module.

■■ Wi-Fi Radio: Turn Wi-Fi on or off.

ARNING

Fire Hazard

Turn off all controls when done cooking.

Failure to do so can result in death or fire.

The electronic touch controls offer a variety of heat settings for optimal cooking results.

For maximum element operation, all cooktop electronic touch controls can be set to High when bringing liquids to a rapid boil.

When the cooktop is turned on or after power is restored to the cooktop after a power failure, all temperature setting lights will glow for 10-15 seconds. After the lights go off, the cooktop is ready to use.

To Use:

1.Touch the On/Off keypad for the desired element.

2.Touch the “+” (plus) or “-” (minus) keypad to select the power level.

NOTE: Press and hold the “+” (plus) or “-” (minus) keypad for a few seconds to quickly scroll through the power level. If a power level is not selected within approximately 10 seconds, the element will not turn on.

3.To change the power level while cooking, select a power level with the “+” (plus) or “-” (minus) keypad.

4.When finished cooking, touch ON/OFF for the desired element to turn off surface cooking area(s) individually or touch the Off keypad to turn off all surface cooking areas at once.

Use the following chart as a guide when setting heat levels.

Setting	Recommended Use
High	■■ Start food cooking.
20 BOIL	■■ Bring liquid to a boil.
Medium High	■■ Hold a rapid boil.
17-19	■■ Quickly brown or sear food.
Medium	■■ Maintain a slow boil.
10-16	■■ Fry or sauté foods.
Medium Low	■■ Cook soups, sauces, and gravies.
04-09	■■ Stew or steam food.
Low	■■ Provide lowest simmer/heat setting.
03 SIMMER	■■ Simmer (range of simmer temperatures).
Keep Warm	■■ Keep cooked foods warm.
02 K. WARM
Melt	■■ Melt chocolate and butter.
01 MELT
Dual/Triple	■■ Home canning
Elements	■■ Large-diameter cookware
	■■ Large quantities of food

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

Hot Surface Indicator Lights

An “H” will appear in the surface cooking area display as long as any surface cooking area is too hot to touch, even after the surface cooking area(s) is turned off.

A. Hot surface indicator

Cooktop On Indicator Light

The cooktop has a Cooktop ON indicator light. The light will glow when any of the elements are ON.

The element display will show the current power level when that element is On and a power level is selected.

5

Dual/Triple Element

The dual and triple elements offer flexibility depending on the size of the cookware. Single size can be used in the same way as a regular element. The dual and triple sizes combine single, dual, and outer elements and are recommended for larger cookware, large quantities of food, and home canning.

Triple Element (on some models)

To Use Dual and Triple:

1.When the On/Off keypad is touched, all heating zones for the selected element will be active. To reduce the number of heating zones being used, touch BURNER SIZE. One, two, or three lights will glow to indicate the number of burner zones being used. One of the lights will blink.

A. Single size

B. Dual size

C. Triple size

Dual Element

A. Single element

B. Dual element

A.Burner size

2.Touch the “+” (plus) or “-” (minus) keypad to select the power level. A tone will sound each time a keypad is touched.

NOTE: Press and hold the “+” (plus) or “-” (minus) keypad for a few seconds to quickly scroll through the power level. If a power level is not selected within approximately 10 seconds, the element will not turn on.

3.To change the power level while cooking, touch the “+” (plus) or “-” (minus) keypad to select a new power level.

NOTE: If the power level is at the minimum power setting, press “-” minus to jump to the maximum setting.

4.To change the heating zones being used while cooking, touch BURNER SIZE.

5.When finished cooking, touch ON/OFF for the desired element to turn off the surface cooking area.

Control Lock

The Control Lock cooktop control avoids unintended use of the surface cooking areas. When the cooktop is locked out, the surface cooking areas cannot be turned on by the cooktop touch controls.

To Lock Cooktop: Touch and hold the Control Lock Hold 3 Sec keypad for 3 seconds. After 3 seconds, Control Lock Hold 3 Sec will glow red, indicating that the cooktop controls are in the lockout position.

To Unlock Cooktop: Touch and hold the Control Lock Hold 3 Sec keypad for 3 seconds.

6

PARTS AND FEATURES – KNOB CONTROLS

This manual covers different models. The cooktop you have purchased may have some or all of the items listed.

24" and 30" (61 cm and 76.2 cm) Control Panel	36" (91.4 cm) Control Panel
	A	C	D	E	F	G
		B

A

B

A.Left front single element control knob

B.Left rear triple element control knob

C.Cooktop On indicator light

D.Hot surface indicator light

E.Center rear dual element control knob

F.Right rear single element control knob

G.Right front dual element control knob

C

				36" (91.4 cm) Cooktop
				A		B	C
	D
	E
	F
	A. Left rear dual	D. Right front triple
	element control knob	element control knob
	B. Right rear single	E. Hot surface indicator
	element control knob	lihght
	C. Left front single	F. Cooktop On
	element control knob	indicator light
	24" and 30" (61 cm and 76.2 cm) Cooktop			F	E		D
	A	B	C
				A. Left rear triple element		D. Right front dual element
				B. Center rear dual element		E. Control panel
				C. Right rear single element		F. Left front single element

E D

A.Left rear dual element

B.Right rear single element

C.Control Panel

D.Right front triple element

E.Left front single element

7

COOKTOP CONTROLS – KNOB CONTROLS

Cooktop Controls

WARNING

Fire Hazard

Turn off all controls when done cooking.

Failure to do so can result in death or fire.

The controls can be set to anywhere between Hi (high) and Lo (low).

To Use:

Push in and turn knob to desired heat setting.

Use the following chart as a guide when setting heat levels.

Setting	Recommended Use
Hi	■■ Bring liquid to a boil.
High
Med High	■■ Hold a rapid boil.
Medium High	■■ Quickly brown or sear food.
Med	■■ Maintain a slow boil.
Medium	■■ Fry or sauté foods.
	■■ Cook soups, sauces, and gravies.
Med Low	■■ Stew or steam food.
Medium Low	■■ Simmer.
Lo	■■ Keep cooked foods warm.
Low
Dual/Triple	■■ Home canning
Circuit Elements	■■ Large-diameter cookware
	■■ Large quantities of food
Melt	■■ Melt chocolate or butter.

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

Hot Surface Indicator Light

This unit features a Hot Surface indicator light. The Hot Surface indicator light will glow as long as any surface cooking area is too hot to touch, even after the surface cooking area(s) is turned off.

If the cooktop is ON when a power failure occurs, the Hot Surface indicator light will remain ON after the power is restored to the cooktop. It will remain ON until the cooktop has cooled completely.

Cooktop On Indicator Light

Each cooktop has a Cooktop On Indicator light. When the control knob is ON, the light will glow.

Dual/Triple Circuit Element

The dual-size and triple-size elements offer flexibility depending on the size of the cookware. Single size can be used in the same way as a regular element. The dual and triple sizes combine single, dual, and outer elements and are recommended for larger cookware, large quantities of food, and home canning.

Triple Element (on some models)

A.Single size

B.Dual size

C.Triple size

Dual Element

A.Single element

B.Dual element

To Use Single:

1.Push in and turn knob from the Off position to the Single zone anywhere between Melt and Hi.

2.Turn knob to OFF when finished.

To Use Dual and Triple:

1.Push in and turn knob from the Off position to the Dual or Triple zone anywhere between Melt and Hi.

2.Turn knob to OFF when finished.

8

COOKTOP USE

Home Canning

When canning for long periods, alternate the use of surface cooking areas, elements, or surface burners between batches. This allows time for the most recently used areas to cool.

■■ Center the canner on the grate or largest surface cooking area or element. On electric cooktops, canners should not extend more than 1/2" (1.3 cm) beyond the surface cooking area or element.

■■ Do not place canner on 2 surface cooking areas, elements, or surface burners at the same time.

■■ Use only flat-bottomed canners.

■■ For more information, contact your local agricultural department. Companies that manufacture home canning products can also offer assistance.

Cookware

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element, or surface burner.

Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid and the material should be of medium-to-heavy thickness.

Rough finishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base, they can leave permanent marks on the cooktop or grates.

Cookware material is a factor in how quickly and evenly heat is transferred which affects cooking results. A nonstick finish has the same characteristics as its base material. For example, aluminum cookware with a nonstick finish will take on the properties of aluminum.

Use the following chart as a guide for cookware material characteristics.

Cookware	Characteristics
Aluminum	■■ Heats quickly and evenly.
	■■ Suitable for all types of cooking
	■■ Medium or heavy thickness is best
		for most cooking tasks.
Cast iron	■■ Heats slowly and evenly.
	■■ Good for browning and frying
	■■ Maintains heat for slow cooking.
Ceramic or	■■	Follow manufacturer’s instructions.
ceramic glass	■■ Heats slowly but unevenly.
	■■ Ideal results on low-to-medium
		heat settings
Copper	■■ Heats very quickly and evenly.
Earthenware	■■	Follow manufacturer’s instructions.
	■■ Use on low heat settings.
Porcelain	■■ See stainless steel or cast iron.
enamel-
on-steel or
cast iron
Stainless steel	■■ Heats quickly but unevenly.
	■■ A core or base of aluminum or copper on
		stainless steel provides even heating.

9