Intermec PX4I User Manual

4.2 (5)

User’s Guide

EasyCoder PX4i

Bar Code Label

Printer

(IPL Version)

User’s Guide

EasyCoder PX4i

Bar Code Label

Printer

(IPL Version)

Intermec Technologies Corporation Corporate Headquarters

6001 36th Ave. W.

Everett, WA 98203 U.S.A. www.intermec.com

The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermecmanufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.

Information and speciÞcations contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

© 2004 by Intermec Technologies Corporation. All rights reserved.

The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP, Universal Access Point, and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation.

Throughout this manual, trademarked names may be used. Rather than put a trademark (ª or ¨) symbol in every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to the beneÞt of the trademark owner, with no intention of infringement.

There are U.S. and foreign patents pending.

Kimdura is a registered trademark of Kimberly Clark. Microsoft is a registered trademark of Microsoft Corporation.

Valeron is a registered trademark of ValŽron Strength Films, an ITW Company.

Windows is a trademark of Microsoft Corporation.

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EasyCoder PX4i User’s Guide (IPL version)

Document Change Record

This page records changes to this document. The document was originally released as version -00.

Version

Date

Description of Change

-00

May 2004

For preproduction printers (Intermec internal use only)

-01

Sept. 2004

First ofÞcial release. Supports IPL v2.30.

 

 

 

EasyCoder PX4i User’s Guide (IPL version)

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EasyCoder PX4i User’s Guide (IPL version)

Contents

Contents

1

2

3

4

Before You Begin...........................................................................

ix

Safety Summary..............................................................

ix

Safety Icons .....................................................................

x

Global Services and Support ...........................................

xi

Warranty Information ......................................

xi

Web Support....................................................

xi

Telephone Support ...........................................

xi

Who Should Read This Document ..................

xi

Related Documents..........................................

xi

Introduction

 

Description of EasyCoder PX4i Printer..........................................

2

Safety Summary .............................................................................

3

Product IdentiÞcation ....................................................................

3

Installation

 

Unpacking the Printer....................................................................

6

Front View.....................................................................................

7

Rear View ......................................................................................

8

Media Compartment .....................................................................

9

Print Mechanism..........................................................................

10

Connections.................................................................................

11

Power ............................................................................

11

Computer......................................................................

11

Controls and Indicators ...............................................................

12

Indicator Lamps ............................................................

12

Display ..........................................................................

13

Keyboard .......................................................................

13

Beeper ...........................................................................

14

Starting Up

 

Switching On the Printer .............................................................

16

Media Load

 

Tear-Off (Straight-through) .........................................................

18

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Contents

Cut-Off........................................................................................

22

Peel-Off (Self-strip) ......................................................................

27

Internal Batch Takeup (Roll-to-roll) .............................................

32

External Supply (Fan-fold) ...........................................................

38

5

6

Thermal Transfer Printing

 

Ribbon Load................................................................................

42

Setting Up the Printer

 

Description. .................................................................................

48

Default Setup...............................................................................

49

Setup Parameters..........................................................................

50

Serial Communication...................................................

50

Baud Rate .......................................................

50

Character Length ............................................

50

Parity...............................................................

50

Stop Bits..........................................................

51

Protocol ..........................................................

51

Test/Service ...................................................................

53

Testprint..........................................................

53

Data Dump.....................................................

54

Memory Reset.................................................

54

Media ............................................................................

55

Media Type .....................................................

55

Paper Type.......................................................

55

Label Length ...................................................

55

Sensitivity (Media sensitivity number).............

55

Darkness .........................................................

56

Label Rest Point ..............................................

56

Form Adj Dots X ............................................

56

Form Adj Dots Y.............................................

56

Ribbon Low ....................................................

56

Paper Low .......................................................

56

ConÞguration................................................................

57

Emulation .......................................................

57

Print Speed......................................................

57

Cutter (option)................................................

57

Label Taken Sensor (option)............................

57

Returning to Factory Default Setup .............................................

58

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8

 

Contents

Setup Mode

 

Navigating in Setup Mode

...........................................................60

Setup Mode Overviews ................................................................

62

Options

 

Introduction ................................................................................

68

Liner/Batch Takeup Unit .............................................................

69

Paper Cutter.................................................................................

69

Fan-Fold Guides ..........................................................................

70

Media Roll Retainer .....................................................................

70

3-inch Adapter .............................................................................

70

Label Taken Sensor ......................................................................

70

Interface Boards ...........................................................................

71

9

10

Troubleshooting

 

Intermec Readiness Indicator .......................................................

74

Troubleshooting List ....................................................................

77

Maintenance

 

Printhead Cleaning ......................................................................

80

External Cleaning ........................................................................

83

Cleaning the Label Stop Sensor....................................................

84

Printhead Replacement ................................................................

85

Media Jams ..................................................................................

88

Adjustments

 

11 Narrow Media..............................................................................

90

Printhead Pressure........................................................................

91

Label Stop Sensor.........................................................................

92

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vii

Contents

A B

Technical Specifications

 

Technical Data .............................................................................

96

Media Specifications

 

Media Roll Size ..........................................................................

100

Media ........................................................................................

101

Non-Adhesive Strip .....................................................

101

Self-Adhesive Strip.......................................................

102

Self-Adhesive Labels.....................................................

103

Tickets with Gap .........................................................

105

Tickets with Black Mark..............................................

107

 

Interfaces

 

C

RS-232 Interface........................................................................

110

 

USB Interface ............................................................................

111

 

Optional Interfaces ....................................................................

112

 

Intermec Supplies

 

D

Setting the Media Sensitivity Number .......................................

116

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EasyCoder PX4i User’s Guide (IPL version)

Before You Begin

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Summary

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

Do not repair or adjust alone

Do not repair or adjust energized equipment alone under any circumstances. Someone capable of providing Þrst aid must always be present for your safety.

First aid

Always obtain Þrst aid or medical attention immediately after an injury. Never neglect an injury, no matter how slight it seems.

Resuscitation

Begin resuscitation immediately if someone is injured and stops breathing. Any delay could result in death. To work on or near high voltage, you should be familiar with approved industrial Þrst aid methods.

Energized equipment

Never work on energized equipment unless authorized by a responsible authority. Energized electrical equipment is dangerous. Electrical shock from energized equipment can cause death. If you must perform authorized emergency work on energized equipment, be sure that you comply strictly with approved safety regulations.

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Before You Begin

Safety Icons

This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this document. You may also see icons that tell you when to follow ESD procedures.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

This icon appears at the beginning of any procedure in this manual that could cause you to touch components (such as printed circuit boards) that are susceptible to damage from electrostatic discharge (ESD). When you see this icon, you must follow standard ESD guidelines to avoid damaging the equipment you are servicing.

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

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EasyCoder PX4i User’s Guide (IPL version)

Before You Begin

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at http://www.intermec.com and click Service & Support. The Intermec Global Sales & Service page appears. From the Service & Support menu, move your pointer over Support, and then click Warranty.

Web Support

Visit the Intermec web site at http://www.intermec.com to download our current documents in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at http://intermec.custhelp.com to review technical information or to request technical support for your Intermec product.

Telephone Support

Contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact.

Who Should Read This Document?

This UserÕs Guide provides you with information about the features of the EasyCoder PX4i printer and how to install, conÞgure, operate, maintain, and troubleshoot it.

Related Documents

The Intermec web site at http://www.intermec.com contains our current documents that you can download in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

EasyCoder PX4i User’s Guide (IPL version)

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Before You Begin

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EasyCoder PX4i User’s Guide (IPL version)

1 Introduction

This chapter introduces the EasyCoder PX4i printer. The chapter covers the following topics:

¥Description of EasyCoder PX4i

¥Safety summary

¥Product identiÞcation

EasyCoder PX4i User’s Guide (IPL version)

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Chapter 1 — Introduction

Description of EasyCoder PX4i Printer

The EasyCoder PX4i is a high-volume thermal transfer printer with a printhead resolution of 8 dots/mm = 203.2 dots/inch and a maximum print width of 112 mm (4.5 inches).

The EasyCoder PX4i offers a large number of useful features, such as:

¥High speed printing up to 300 mm/sec. (12 inches/sec.)

¥Flash memory SIMMs for Þrmware, fonts, and bar codes

¥Built-in CompactFlash memory card adapter

¥Built-in RS-232 and USB interfaces

¥Provision for one or two extra interface boards including wired or wireless EasyLAN connections and parallel interface

¥Keyboard and display with backlight

¥Support for network monitoring through optional software tools

A large number of factory-installed or Þeld-installable options are available, so the printer can be conÞgured for a wide range of applications. See Chapter 8 and Appendix A for more information.

The printer is designed to work with the Intermec InterDriver and Intermec LabelShop. The InterDriver allows you to print labels from standard MS Windows applications, for example Microsoft OfÞce. Intermec LabelShop is a series of label-design programs that work under various versions of MS Windows.

The EasyCoder PX4i supports the Intermec Programming Language (IPL) v2.30. A version of EasyCoder PX4i, that supports Intermec Fingerprint v8.30, is described in a special UserÕs Guide.

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EasyCoder PX4i User’s Guide (IPL version)

Chapter 1 — Introduction

Safety Summary

Intermec assumes no responsibility regarding the CE Directive if the printer is handled, modiÞed, or installed in any way other than that described in IntermecÕs manuals.

¥Read this manual carefully before connecting the printer.

¥Moving parts are exposed when the side doors are open, so ensure that the doors are closed before you operate the printer.

¥Do not remove the left-hand cover. Dangerous voltage!

¥Do not remove the bottom plate. Dangerous voltage!

¥Do not put your Þngers inside the print mechanism when the power is on.

¥Place the printer on an even surface which can support its weight of approximately 13 kg (28.5 pounds) plus supplies.

¥Do not spray the printer with water. If you are using a hose to clean the premises in an industrial environment, remove the printer or protect it carefully from spray and moisture.

¥Carefully read the warning text on the envelope before using a cleaning card.

Product Identification

The machine label is attached to the printerÕs rear plate and contains information on type, model, and serial number as well as AC voltage. It also contains various signs of approval.

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Chapter 1 — Introduction

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EasyCoder PX4i User’s Guide (IPL version)

2 Installation

This chapter explains how to unpack and install the EasyCoder PX4i and also describes the printerÕs various parts in detail. It covers the following topics:

¥Unpacking the printer

¥Parts on the printerÕs front

¥Parts on the printerÕs rear plate

¥Parts in the media compartment

¥Parts in the print mechanism

¥Connecting the printer

¥Using the controls and understanding the indicators

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Chapter 2 — Installation

Unpacking the Printer

Before you install the printer, examine the package for possible damage or missing parts:

¥Open the box and lift the printer out.

¥Check that the printer has not been visibly damaged during transportation. Keep the packing materials in case you need to move or reship the printer.

¥Check the label on the printerÕs rear plate, which gives the voltage, the part number, and the serial number.

¥Check that any options you ordered are included.

¥Check that all the accessories are included. As standard, the box contains:

-Intermec EasyCoder PX4i printer

-Adapter for 3-inch media roll core

-Power cord

-Quality check card

-Cleaning card

-This UserÕs Guide

-Compact disk (CD) with supporting software, additional manuals, and product information.

¥Check that the type of power cord is appropriate for the local standard. The printer works within 90 to 265 VAC, 50 to 60 Hz.

If the printer has been damaged in any way during transportation, complain to the carrier immediately.

If the delivery is incorrect or any parts are missing, report it immediately to the distributor.

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EasyCoder PX4i User’s Guide (IPL version)

Chapter 2 — Installation

Front View

At the front of the printer are the display window, the indicator lamps, and the keyboard. These features allow the operator to control and set up the printer manually.

The front door is held by a snap-lock. Open the front door to view the various parts on the printerÕs front.

Refer to Chapter 8 ÒOptionsÓ for information on possible optional devices Þtted on the printerÕs front.

Indicator lamps

Display window

Keyboard

Connector for optional cutter

Print mechanism

Front door

Side door

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Chapter 2 — Installation

Rear View

The rear plate contains the On/Off switch, the AC power cord socket, and various interface connectors and slots.

Provision for EasyLAN Wireless antenna (option)

Provision for EasyLAN Ethernet connection (option)

Intake slot for external media supply

Memory card slot

Provision for IEEE 1284 interface board (option)

On/O Switch

(not used)

AC Power cord socket

RS-232 serial interface

USB interface

Machine label

Intake slot for external media supply

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EasyCoder PX4i User’s Guide (IPL version)

Chapter 2 — Installation

Media Compartment

The media compartment is covered by the side door which can be opened 180¡ downwards to provide full access for media and ribbon load. The door is held in closed position by a magnetic lock. It can be completely removed by pushing it rearwards.

The media can be supplied from a rotating hub or from an external supply of fan folds behind the printer. Also see Chapter 8, ÒOptions.Ó

Side door

Media supply Ribbon supply hub roll hub

Ribbon rewind hub

& BTZ$ PEFS1 9J

Slack absorber

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Intermec PX4I User Manual

Chapter 2 — Installation

Print Mechanism

The print mechanism features a high-performance thermal printhead with quick-mount Þttings to facilitate replacement.

Pressure arm locking knob

Printhead pressure adjustment knob

Edge guide

Pressure arm

Thermal printhead

Tear bar

Upper label stop sensor

guide (removable) Printhead lift lever

Lower label stop sensor guide (removable)

Label stop sensor position adjustment screw

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EasyCoder PX4i User’s Guide (IPL version)

Chapter 2 — Installation

Connections

Power

1Place the printer on a level surface, near an AC outlet. You should be able to access the printer to load supplies and to remove the printout.

2Check that the printer is switched off.

3Connect the power cord from the socket on the rear plate to an electrical outlet (90 to 265 VAC).

Computer

The EasyCoder PX4i is Þtted with one 9-pin D-style subminiature (DB9) socket for the RS-232 serial interface port and one class B connector for the USB interface port (see Appendix C).

RS-232 Serial Interface

Before you can use the serial interface, you may need to set up the communication parameters, such as baud rate, parity, etc. as described in Chapter 6, ÒSetting Up the Printer.Ó

USB Interface

The printer supports USB v1.1. There is no communication setup for USB. For more information, refer to Appendix C.

Optional Interface and Network Boards

Several types are available (see Chapter 8, ÒOptionsÓ). Refer to Chapter 6, Chapter 7, and Appendix C for connection and setup instructions.

The printer can be set to scan all communication ports. When it detects incoming data on a port, the printer automatically switches to use that port for both input and output. Press the <i> key to get information on the active communication channels.

Switch off both PC and printer before connecting them together.

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Chapter 2 — Installation

Controls and Indicators

The EasyCoder PX4i has several ways of communicating directly with its operator: three colored indicator lamps, a display window, a membraneswitch keyboard with 8 keys and buttons on the printerÕs front, and a beeper.

Indicator Lamps

The indicators are colored LEDs (Light Emitting Diodes) and are used for the following purposes:

Power (solid green) indicates that the power is on.

Status (solid green) indicates that the printer is ready for use. Status (ßashing green) indicates that the printer is communicating. Status (solid red) indicates an error condition (see Chapter 9).

Intermec Readiness Indicator (blue; on, blink, or off). Represented by a blue light on Intermec handheld computers, access points, and printers, the Intermec Readiness Indicator is part of an exclusive monitoring system from Intermec. The Intermec Readiness Indicator helps users quickly determine the readiness of the Intermec device individually and as part of a solution. The Intermec Readiness Indicator has three different states: On, Blinking, and Off. When the Indicator is off, the device is not ready to operate individually or as part of a solution. When the Indicator is blinking, the device may be initializing, waiting for external resources, or in need of user attention. And when the Indicator is On, the device is ready for use as part of a solution. Also see Chapter 9.

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EasyCoder PX4i User’s Guide (IPL version)

Chapter 2 — Installation

Display

The display window contains an LCD (Liquid Crystal Display) with background illumination and two lines of text, each with 16 characters. It shows a message when certain errors occur and guides the operator through upgrading, startup, and setup. The following errors are reported:

Error

Displayed message

Empty/Paused

PAUSE

Out of media

PAPER OUT

Out of ribbon

RIBBON OUT

Printhead lifted

PRINT HEAD UP/PRESS FEED

Cutter error

OPEN&SHUT CUTTER

Ribbon Þtted

RIBBON FITTED

Paper fault

PAPER FAULT

Power supply error

PSU ERROR

Power supply too hot

PSU OVER TEMP

Printhead too hot

PRINTHEAD HOT

Keyboard

The keyboard is of the membrane-switch type and has 7 keys. The keyboard is supplemented by a large ÒFeed/PauseÓ button. Some keys have hard-coded functions in the startup and setup modes.

Feed/Pause button Feed/Pause a print job. Repeat last printed label.

Enter the Setup Mode (see Chapter 7).

Display error messages and communication channel information.

Scroll between various types of information after pressing the <i> key. Possible error messages and information on active communication channels are shown in a loop.

Keyboard Color Code

Yellow

Operation of the printer (operator level)

Green

Setup or service (site or service technician level)

White

Data input to printer (operator or technician level)

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Chapter 2 — Installation

Beeper

The beeper acknowledges that a key has been pressed. Optionally, an audible alarm can be enabled using an IPL command. It will start beeping at paper out and ribbon our and will continue beeping until the start of reload.

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EasyCoder PX4i User’s Guide (IPL version)

3 Starting Up

This chapter explains how to start up the printer after installation or after having been switched off.

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Chapter 3 — Starting Up

Switching On the Printer

Before switching on the printer, make the necessary connections, and check that the printhead is engaged.

Switch on the power using the On/Off switch on the rear plate. The ÒPowerÓ control lamp on the front panel lights up when the power is on. Wait for a few moments, while the printer loads the program and runs some self-diagnostic tests:

Starting

After a short time, the printer is initialized. The progress of the initialization is indicated by an increasing number of colons on the lower line in the display:

Initializing

:::

When the initialization is completed, a label is fed out. The following message appears, indicating that the printer is ready for operation.

IPL 2.30

The message indicates the IPL version number.

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EasyCoder PX4i User’s Guide (IPL version)

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