HP Pavilion dv2 Entertainment PC
Maintenance and Service Guide
© Copyright 2009 Hewlett-Packard
Development Company, L.P.
AMD Athlon is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. Microsoft, Windows, and Windows Vista are
U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: March 2009
Document Part Number: 516247-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 |
Product description |
|
2 |
External component identification |
|
|
Top components ................................................................................................................................... |
5 |
|
Display components ............................................................................................................ |
5 |
|
TouchPad ............................................................................................................................ |
6 |
|
Keys ..................................................................................................................................... |
7 |
|
Lights ................................................................................................................................... |
8 |
|
Front components ................................................................................................................................ |
9 |
|
Right-side components ....................................................................................................................... |
10 |
|
Left-side components ......................................................................................................................... |
12 |
|
Bottom components ........................................................................................................................... |
13 |
3 |
Illustrated parts catalog |
|
|
Service tag ......................................................................................................................................... |
14 |
|
Computer major components ............................................................................................................. |
16 |
|
Access doors ..................................................................................................................................... |
22 |
|
Cable Kit ............................................................................................................................................. |
23 |
|
Mass storage devices ......................................................................................................................... |
24 |
|
Miscellaneous parts ............................................................................................................................ |
25 |
|
Sequential part number listing ............................................................................................................ |
26 |
4 Removal and replacement procedures |
|
|
|
Preliminary replacement requirements ............................................................................................... |
31 |
|
Tools required .................................................................................................................... |
31 |
|
Service considerations ....................................................................................................... |
31 |
|
Plastic parts ....................................................................................................... |
31 |
|
Cables and connectors ..................................................................................... |
32 |
|
Drive handling ................................................................................................... |
32 |
|
Grounding guidelines ......................................................................................................... |
33 |
|
Electrostatic discharge damage ........................................................................ |
33 |
|
Packaging and transporting guidelines ............................................. |
34 |
|
Workstation guidelines ..................................................................... |
34 |
v
|
Equipment guidelines ....................................................................... |
35 |
|
Unknown user password ................................................................................................... |
36 |
|
Component replacement procedures ................................................................................................. |
37 |
|
Service tag ......................................................................................................................... |
37 |
|
Computer feet .................................................................................................................... |
38 |
|
Battery ............................................................................................................................... |
39 |
|
Hard drive .......................................................................................................................... |
40 |
|
Memory module ................................................................................................................. |
43 |
|
WWAN module ................................................................................................................. |
45 |
|
WLAN module .................................................................................................................... |
47 |
|
Keyboard ........................................................................................................................... |
50 |
|
Top cover ........................................................................................................................... |
53 |
|
Fan .................................................................................................................................... |
55 |
|
Bluetooth module ............................................................................................................... |
57 |
|
System board ..................................................................................................................... |
59 |
|
Speaker assembly ............................................................................................................. |
63 |
|
LED board ......................................................................................................................... |
64 |
|
RTC battery ....................................................................................................................... |
66 |
|
Display assembly ............................................................................................................... |
68 |
|
Webcam/microphone module ............................................................................................ |
72 |
|
Power connector cable ...................................................................................................... |
74 |
|
Heat sink ........................................................................................................................... |
76 |
5 |
Setup Utility |
|
|
Starting the Setup Utility ..................................................................................................................... |
80 |
|
Using the Setup Utility ........................................................................................................................ |
81 |
|
Changing the language of the Setup Utility ....................................................................... |
81 |
|
Navigating and selecting in the Setup Utility ...................................................................... |
81 |
|
Displaying system information ........................................................................................... |
82 |
|
Restoring default settings in the Setup Utility .................................................................... |
82 |
|
Exiting the Setup Utility ...................................................................................................... |
82 |
|
Setup Utility menus ............................................................................................................................ |
84 |
|
Main menu ......................................................................................................................... |
84 |
|
Security menu .................................................................................................................... |
84 |
|
System Configuration menu .............................................................................................. |
84 |
|
Diagnostics menu .............................................................................................................. |
85 |
6 |
Specifications |
|
|
Computer specifications ..................................................................................................................... |
86 |
|
12.1-inch WXGA display specifications .............................................................................................. |
87 |
|
Hard drive specifications .................................................................................................................... |
88 |
|
Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications ........................................................... |
89 |
|
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................. |
90 |
vi
System DMA specifications, AMD ...................................................................................................... |
91 |
System interrupt specifications, AMD discrete graphics .................................................................... |
91 |
System interrupt specifications, AMD UMA graphics ......................................................................... |
92 |
System I/O address specifications, AMD ........................................................................................... |
93 |
System memory map specifications, AMD discrete graphics ............................................................. |
95 |
System memory map specifications, AMD UMA graphics ................................................................. |
96 |
7 Screw listing |
|
Phillips PM2.5×7.0 screw ................................................................................................................... |
98 |
Phillips PM2.5×6.0 captive screw ....................................................................................................... |
99 |
Phillips PM2.5x5.0 screw ................................................................................................................. |
100 |
Phillips PM2.0x3.0 broadhead screw ............................................................................................... |
101 |
Phillips PM2.0x3.0 screw ................................................................................................................. |
102 |
Phillips PM2.0×4.0 screw ................................................................................................................. |
104 |
Phillips PM2.0×5.0 screw ................................................................................................................. |
106 |
Phillips PM2.0x5.0 screw ................................................................................................................. |
108 |
Phillips PM2.5×4.0 screw ................................................................................................................. |
110 |
Phillips PM2.5x4.0 screw ................................................................................................................. |
112 |
Phillips PM3.0×4.0 screw ................................................................................................................. |
114 |
Phillips PM2.5×6.0 screw ................................................................................................................. |
115 |
Phillips PM2.5×9.0 screw ................................................................................................................. |
116 |
Phillips PM2.5x10.0 screw ............................................................................................................... |
117 |
8 Backup and Recovery |
|
Recovering system information ........................................................................................................ |
118 |
Creating recovery discs ................................................................................................... |
119 |
Backing up your information ............................................................................................................. |
120 |
When to back up .............................................................................................................. |
120 |
Backup suggestions ......................................................................................................... |
120 |
Using system restore points ............................................................................................ |
120 |
When to create restore points ......................................................................... |
120 |
Create a system restore point ......................................................................... |
121 |
Restore to a previous date and time ............................................................... |
121 |
Performing a recovery ...................................................................................................................... |
122 |
Recovering from the recovery discs ................................................................................ |
122 |
Recovering from the dedicated recovery partition (select models only) .......................... |
122 |
9 Connector pin assignments |
|
Audio-in (microphone) ...................................................................................................................... |
123 |
Audio-out (headphone) ..................................................................................................................... |
123 |
External monitor ............................................................................................................................... |
123 |
HDMI ................................................................................................................................................ |
125 |
RJ-45 (network) ................................................................................................................................ |
126 |
vii
|
Universal Serial Bus ......................................................................................................................... |
126 |
10 |
Power cord set requirements |
|
|
Requirements for all countries or regions ......................................................................................... |
127 |
|
Requirements for specific countries or regions ................................................................................ |
128 |
11 |
Recycling |
|
|
Battery .............................................................................................................................................. |
129 |
|
Display .............................................................................................................................................. |
129 |
Index ................................................................................................................................................................. |
135 |
viii
Category |
Description |
Computer models |
Computer models |
|
|
equipped with AMD |
equipped with AMD |
|
|
processors and graphics |
processors and graphics |
|
|
subsystems with |
subsystems with UMA |
|
|
discrete memory |
memory |
|
|
|
|
Product Name |
HP Pavilion dv2 Entertainment PC |
√ |
√ |
|
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|
|
Processor |
Embedded AMD processor |
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|
|
|
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AMD Athlon™ 15W MV-40 1.60-GHz with 1- |
√ |
√ |
|
MB L2 cache (soldered on system board) |
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Chipset |
Northbridge: AMD M690G chipset, ATI |
√ |
√ |
|
Radeon HD 3200 graphics |
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Southbridge: AMD SB600 |
√ |
√ |
|
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Graphics |
ATi Mobility Radeon HD 3410 with 512 MB |
√ |
|
|
of discrete graphics subsystem memory (64 |
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|
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MB × 16 DDR2 × 4 PCs) |
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Unified memory architecture (UMA) |
|
√ |
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integrated with shared video memory, ATI |
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Radeon X1250 with 64 MB: |
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● Up to 358 MB of graphics subsystem |
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memory on computer models |
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equipped with 2048 MB or more of |
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main system memory |
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● Up to 251 MB of graphics subsystem |
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memory on computer models |
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equipped with 1024 MB |
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● Memory size is dynamic change |
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Support for Blu-ray Disc playback with HD |
√ |
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Decode, and DX10 Support |
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Panel |
● 12.1-inch, WXGA+ (1280 × 800) |
√ |
√ |
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BrightView, LED backlit |
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● Typical brightness 200 nits |
√ |
√ |
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Memory |
1 SODIMM slot |
√ |
√ |
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Customer-accessible/upgradable |
√ |
√ |
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Support for DDR2–533, uses 800-MHz/667- |
√ |
√ |
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MHz parts downgraded to 533-MHz, DDR2 |
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Single channel support |
√ |
√ |
|
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|
1
Category |
Description |
Computer models |
Computer models |
|
|
|
|
equipped with AMD |
equipped with AMD |
|
|
|
processors and graphics |
processors and graphics |
|
|
|
subsystems with |
subsystems with UMA |
|
|
|
discrete memory |
memory |
|
|
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|
|
|
Supports up to 2 GB system memory |
√ |
√ |
|
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● 4096-MB total system memory (4096 |
|
|
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|
MB × 1 ) |
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● 2048-MB total system memory (2048 |
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|
MB × 1) |
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● 1024-MB total system memory (1024 |
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|
MB × 1) |
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Hard drives |
Supports Serial ATA (SATA) 9.5-mm, 6.35- |
√ |
√ |
|
|
cm (2.5-inch) hard drive |
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Supports 1 hard drive |
√ |
√ |
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Support for HP ProtectSmart Hard |
√ |
√ |
|
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Drive Protection |
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Single hard drive configurations: |
√ |
√ |
|
|
● |
500-GB, 5400-rpm |
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● |
320-GB, 5400-rpm |
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● |
250-GB, 5400-rpm |
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● |
160-GB, 5400-rpm |
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Optical drives |
Supports external optical drive only through |
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USB port |
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Webcam |
Low-light VGA camera |
√ |
√ |
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Fixed (no tilt) |
√ |
√ |
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Activity LED |
√ |
√ |
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640 × 480 by 24 frames per second |
√ |
√ |
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Microphone |
Single analog microphone with appropriate |
√ |
√ |
|
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software (supports beam forming, echo |
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cancellation, and noise suppression) |
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Audio |
HD Audio (IDT) |
√ |
√ |
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Supports Microsoft® Premium |
√ |
√ |
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|
requirements |
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Pavilion-branded Altec Lansing speakers |
√ |
√ |
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Modem |
No modem supported |
√ |
√ |
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Ethernet |
Integrated Realtek 10/100 network interface |
√ |
√ |
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card (NIC) |
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|||
Wireless |
Integrated wireless local area network (WLAN) options by way of wireless module: |
|||
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2 wireless antennas built into display assembly |
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||
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Broadcom 4322 802.11a/b/g/n |
√ |
√ |
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WLAN module |
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|
2 Chapter 1 Product description
Category |
Description |
Computer models |
Computer models |
|
|
equipped with AMD |
equipped with AMD |
|
|
processors and graphics |
processors and graphics |
|
|
subsystems with |
subsystems with UMA |
|
|
discrete memory |
memory |
|
|
|
|
|
Broadcom BCM4312 802.11b/g WLAN |
√ |
√ |
|
module |
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Broadcom 4322 802.11a/b/g/n + Bluetooth® |
√ |
√ |
|
WLAN module |
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|
Broadcom BCM4312 802.11b/g + Bluetooth |
√ |
√ |
|
WLAN module |
|
|
Integrated wireless wide area network (WWAN) options by way of wireless module:
2 wireless antennas built into display assembly
|
HSPDA EV-DO WWAN module; supports |
√ |
√ |
|
all worldwide standards |
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External media |
Digital Media Slot |
√ |
√ |
card |
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Supports Memory Stick (MS), Memory Stick |
√ |
√ |
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Pro (MSP), MultiMediaCard (MMC), Secure |
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Digital (SD) Memory Card, Secure Digital |
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High Capacity (SDHC) Memory Card, xD; |
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supports mini versions of SD, MMC, MS Duo |
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with adapter (adapter not included) |
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Ports |
Audio-in (stereo microphone) |
√ |
√ |
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Audio-out (stereo headphone) |
√ |
√ |
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High-Definition Multimedia Interface (HDMI) |
√ |
√ |
|
v1.3b supporting 1080p with HDCP key |
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RJ-45 (Ethernet, includes link and activity |
√ |
√ |
|
lights) |
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USB 2.0 (3) |
√ |
√ |
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VGA (Dsub 15-pin) supporting 1920 x 1200 |
√ |
√ |
|
external resolution @ 60Hz, and 1600 x |
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1200 external resolution @ 75Hz, hot plug/ |
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|
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unplug, and autodetect for correct output to |
|
|
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wide-aspect vs. standard aspect video |
|
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65-W (non-Smart ID Pin supported) AC |
√ |
√ |
|
adapter |
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Docking |
No docking |
√ |
√ |
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Keyboard/pointing |
12.1-inch full-size pocket keyboard with |
√ |
√ |
devices |
numeric keypad |
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TouchPad supports 2-way scrolling |
√ |
√ |
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Taps enabled as default |
√ |
√ |
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Power |
4-cell, 40.32-Wh, 2.8-Ah Li-ion battery |
√ |
√ |
requirements |
|
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|
|
6-cell, 55-Wh, 2.55-Ah Li-ion battery |
√ |
√ |
|
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|
|
3
Category |
Description |
Computer models |
Computer models |
|
|
equipped with AMD |
equipped with AMD |
|
|
processors and graphics |
processors and graphics |
|
|
subsystems with |
subsystems with UMA |
|
|
discrete memory |
memory |
|
|
|
|
|
65-W AC adapter with localized cable plug |
√ |
√ |
|
support (2-wire plug with ground pin, |
|
|
|
supports 2-pin DC connector) |
|
|
|
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|
|
Security |
Security cable slot |
√ |
√ |
|
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Operating system |
Preinstalled: |
|
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FreeDOS |
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|
Windows Vista® Home Basic (32-bit) |
√ |
√ |
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Windows Vista Home Premium (32-bit) |
√ |
√ |
|
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|
Windows Vista Home Premium (64-bit) |
√ |
√ |
|
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|
Serviceability |
AC adapter |
√ |
√ |
|
|
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Battery (system) |
√ |
√ |
|
|
|
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|
Hard drive (1) |
√ |
√ |
|
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|
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Memory module |
√ |
√ |
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Mini-Card components |
√ |
√ |
|
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|
4 Chapter 1 Product description
Component |
Description |
|
|
(1)Wireless antenna locations (2) (select models only)
Send or receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.
(2) |
Internal microphone |
Records sound. |
|
|
|
(3) |
Webcam light |
On: The webcam is in use. |
|
|
|
(4) |
Webcam |
Records video and captures still photographs. |
|
|
|
|
|
|
Top components |
5 |
Component |
Description |
|
|
|
|
(1) |
TouchPad on/off button |
Enables/disables the TouchPad. |
|
|
|
(2) |
TouchPad* |
Moves the pointer and selects or activates items on the screen. |
|
|
|
(3) |
Left TouchPad button* |
Functions like the left button on an external mouse. |
|
|
|
(4) |
TouchPad light |
● White: TouchPad is enabled. |
|
|
● Amber: TouchPad is disabled. |
|
|
|
(5) |
TouchPad scroll zone |
Scrolls up or down. |
|
|
|
(6) |
Right TouchPad button* |
Functions like the right button on an external mouse. |
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.
6 Chapter 2 External component identification
Component |
Description |
|
|
|
|
(1) |
esc key |
Displays system information when pressed in combination with |
|
|
the fn key. |
|
|
|
(2) |
fn key |
Executes frequently used system functions when pressed in |
|
|
combination with a function key or the esc key. |
|
|
|
(3) |
Windows logo key |
Displays the Windows Start menu. |
|
|
|
(4) |
Windows applications key |
Displays a shortcut menu for items beneath the pointer. |
|
|
|
(5) |
Embedded numeric keypad keys |
Can be used like the keys on an external numeric keypad. |
|
|
|
(6) |
num lk key |
When pressed in combination with the fn key, the num lk key |
|
|
enables and disables the embedded numeric keypad. |
|
|
|
(7) |
Function keys |
Execute frequently used system functions when pressed in |
|
|
combination with the fn key. |
|
|
|
Top components |
7 |
Component |
Description |
|
|
|
|
(1) |
Caps lock light |
On: Caps lock is on. |
|
|
|
(2) |
TouchPad on/off light |
● White: TouchPad is enabled. |
|
|
● Amber: TouchPad is disabled. |
|
|
|
(3) |
Speakers (2) |
Produce sound. |
|
|
|
(4) |
Wireless light |
● On: An integrated wireless device, such as a WLAN device |
|
|
and/or a Bluetooth® device, is on. |
|
|
● Off: All wireless devices are off. |
|
|
|
(5) |
Power light |
● On: The computer is on. |
|
|
● Blinking: The computer is in the Sleep state. |
|
|
● Off: The computer is off or in Hibernation. |
|
|
|
(6) |
Battery light |
● On: A battery is charging. |
|
|
● Blinking: A battery that is the only available power source has |
|
|
reached a low battery level. When the battery reaches a |
|
|
critical battery level, the battery light begins blinking rapidly. |
|
|
● Off: If the computer is plugged into an external power source, |
|
|
the light is turned off when all batteries in the computer are |
|
|
fully charged. If the computer is not plugged into an external |
|
|
power source, the light stays off until the battery reaches a |
|
|
low battery level. |
|
|
|
(7) |
Drive light |
Blinking: The hard drive or optical drive is being accessed. |
|
|
|
(8) |
Num lock light |
On: Num lock is on or the embedded numeric keypad is enabled. |
|
|
|
8 Chapter 2 External component identification
Component |
Description |
||
|
|
|
|
(1) |
Speakers (2) |
Produce sound. |
|
|
|
|
|
(2) |
Wireless light |
● |
On: An integrated wireless device, such as a WLAN device |
|
|
|
and/or a Bluetooth® device, is on. |
|
|
● |
Off: All wireless devices are off. |
|
|
|
|
(3) |
Power light |
● |
On: The computer is on. |
|
|
● |
Blinking: The computer is in the Sleep state. |
|
|
● |
Off: The computer is off or in Hibernation. |
|
|
|
|
(4) |
Battery light |
● |
On: A battery is charging. |
|
|
● |
Blinking: A battery that is the only available power source has |
|
|
|
reached a low battery level. When the battery reaches a |
|
|
|
critical battery level, the battery light begins blinking rapidly. |
|
|
● |
Off: If the computer is plugged into an external power source, |
|
|
|
the light is turned off when all batteries in the computer are |
|
|
|
fully charged. If the computer is not plugged into an external |
|
|
|
power source, the light stays off until the battery reaches a low |
|
|
|
battery level. |
|
|
|
|
(5) |
Drive light |
Blinking: The hard drive or optical drive is being accessed. |
|
|
|
|
|
Front components |
9 |
Component |
Description |
||
|
|
|
|
(1) |
Power light |
● On: The computer is on. |
|
|
|
● Blinking: The computer is in the Sleep state. |
|
|
|
● Off: The computer is off or in Hibernation. |
|
|
|
|
|
(2) |
Power switch |
● When the computer is off, slide the switch to turn on the |
|
|
|
|
computer. |
|
|
● When the computer is on, slide the switch briefly to initiate |
|
|
|
|
Sleep. |
|
|
● When the computer is in the Sleep state, slide the switch |
|
|
|
|
briefly to exit Sleep. |
|
|
● When the computer is in Hibernation, slide the switch briefly |
|
|
|
|
to exit Hibernation. |
|
|
If the computer has stopped responding and Windows® shutdown |
|
|
|
procedures are ineffective, slide and hold the power switch for at |
|
|
|
least 5 seconds to turn off the computer. |
|
|
|
To learn more about your power settings, select Start > Control |
|
|
|
Panel > System and Maintenance > Power Options. |
|
|
|
|
|
(3) |
Wireless light |
● On: An integrated wireless device, such as a WLAN device |
|
|
|
|
and/or a Bluetooth® device, is on. |
|
|
● Off: All wireless devices are off. |
|
|
|
|
|
(4) |
Wireless button |
Turns the wireless feature on or off but does not create a wireless |
|
|
|
connection. |
|
|
|
NOTE: To establish a wireless connection, a wireless network |
|
|
|
must already be set up. |
|
|
|
|
|
(5) |
Digital Media Slot light |
On: The Digital Media Slot is in use. |
|
|
|
|
|
(6) |
Digital Media Slot |
Supports the following digital card formats: |
|
|
|
● |
Memory Stick (MS) |
|
|
● Memory Stick Pro (MSP) |
|
|
|
● |
MultiMediaCard (MMC) |
|
|
● Secure Digital (SD) Memory Card |
|
|
|
● Secure Digital High Capacity (SDHC) Memory Card |
● xD-Picture Card (XD)
● xD-Picture Card (XD) Type H
● xD-Picture Card (XD) Type M
10 Chapter 2 External component identification
Component |
Description |
|
|
|
|
(7) |
Audio-in (microphone) jack |
Connects an optional computer headset microphone, stereo array |
|
|
microphone, or monaural microphone. |
|
|
|
(8) |
Audio-out (headphone) jack |
Produces sound when connected to optional powered stereo |
|
|
speakers, headphones, ear buds, a headset, or television audio. |
|
|
|
(9) |
USB port |
Connects an optional USB device. |
|
|
|
(10) |
AC adapter light |
● On: The computer is connected to external power. |
|
|
● Off: The computer is not connected to external power. |
|
|
|
(11) |
Power connector |
Connects an AC adapter. |
|
|
|
(12) |
Security cable slot |
Attaches an optional security cable to the computer. |
|
|
NOTE: The security cable is designed to act as a deterrent, but |
|
|
it may not prevent the computer from being mishandled or stolen. |
|
|
|
Right-side components 11
Component |
Description |
|
|
|
|
(1) |
RJ-45 (network) jack |
Connects a network cable. |
|
|
|
(2) |
External monitor port |
Connects an external VGA monitor or projector. |
|
|
|
(3) |
HDMI port (select models only) |
Connects an optional video or audio device, such as a high- |
|
|
definition television, or any compatible digital or audio component. |
|
|
|
(4) |
USB ports (2) |
Connect optional USB devices. |
|
|
NOTE: Select models only can be configured with an optional |
|
|
external USB optical disc drive. For more information, refer to the |
|
|
printed Quick Setup poster. |
|
|
|
(5) |
Vent |
Enables airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool internal |
|
|
components and prevent overheating. It is normal for the internal |
|
|
fan to cycle on and off during routine operation. |
|
|
|
12 Chapter 2 External component identification
Component |
Description |
|
|
|
|
(1) |
Hard drive bay |
Holds the hard drive. |
|
|
|
(2) |
Vents (4) |
Enable airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool internal |
|
|
components and prevent overheating. It is normal for the internal |
|
|
fan to cycle on and off during routine operation. |
|
|
|
(3) |
Memory module compartment |
Contains the memory module and WWAN module. |
|
|
|
(4) |
SIM slot (select models only) |
Contains a subscriber identity module (SIM). The SIM slot is |
|
|
located inside the battery bay. |
|
|
|
(5) |
Battery release latches (2) |
Release the battery from the battery bay. |
|
|
|
(6) |
Battery bay |
Holds the battery. |
|
|
|
(7) |
Wireless module compartment |
Holds a wireless LAN module. |
|
|
NOTE: To prevent an unresponsive system, replace the wireless |
|
|
module only with a wireless module authorized for use in the |
|
|
computer by the governmental agency that regulates wireless |
|
|
devices in your country or region. If you replace the module and |
|
|
then receive a warning message, remove the module to restore |
|
|
computer functionality, and then contact technical support through |
|
|
Help and Support. |
|
|
|
(8) |
Bluetooth compartment (select models only) |
Contains a Bluetooth device. |
|
|
|
Bottom components 13
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1)Product name: This is the product name affixed to the front of the computer.
(2)Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3)Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4)Model description: This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.
(5)Warranty period: This number describes the duration of the warranty period for the computer.
14 Chapter 3 Illustrated parts catalog
Service tag 15
Item |
Description |
Spare part number |
|
|
|
(1) |
12.1-inch display Panel (includes wireless antenna transceivers and cables) |
|
|
|
|
|
WXGA BrightView display panel with webcam and 1 microphone, Espresso Black |
506769-001 |
|
|
|
16 Chapter 3 Illustrated parts catalog
Item |
Description |
Spare part number |
|
|
|
|
WXGA BrightView display panel with webcam and 1 microphone, Moonlight White |
517587-001 |
|
|
|
|
Display Assembly internal components (not illustrated): |
|
|
|
|
|
12.1-inch, WXGA BrightView display panel (raw) |
517742-001 |
|
|
|
|
Display bezel |
517733–001 |
|
|
|
|
Display back cover, Espresso Black |
517734–001 |
|
|
|
|
Display back cover, Moonlight White |
517735–001 |
|
|
|
|
Webcam/microphone module |
517736–001 |
|
|
|
|
Webcam/microphone cable |
517741–001 |
|
|
|
|
Display brackets |
517737–001 |
|
|
|
|
Display hinges |
517738–001 |
|
|
|
|
Display hinge covers |
517739–001 |
|
|
|
|
Display cable |
517740–001 |
|
|
|
|
Display screw kit |
517743–001 |
|
|
|
|
Antennas |
517760-001 |
|
|
|
(2) |
Keyboard (includes keyboard cable) |
|
|
|
|
|
Espresso Black Keyboards |
|
|
|
|
|
Belgium |
506782-A41 |
|
|
|
|
Brazil |
506782-201 |
|
|
|
|
Denmark, Norway, and Sweden |
506782-DH1 |
|
|
|
|
France |
506782-051 |
|
|
|
|
French Canada |
506782-121 |
|
|
|
|
Germany |
506782-041 |
|
|
|
|
Greece |
506782-151 |
|
|
|
|
Italy |
506782-061 |
|
|
|
|
Japan |
506782-291 |
|
|
|
|
Latin America |
506782-161 |
|
|
|
|
The Netherlands |
506782-B31 |
|
|
|
|
Portugal |
506782-131 |
|
|
|
|
Russia |
506782-251 |
|
|
|
|
Saudi Arabia |
506782-171 |
|
|
|
|
South Korea |
506782-AD1 |
|
|
|
|
Spain |
506782-071 |
|
|
|
|
Switzerland |
506782-111 |
|
|
|
|
Taiwan |
506782-AB1 |
|
|
|
Computer major components 17
Item |
Description |
Spare part number |
|
|
|
|
Thailand |
506782-281 |
|
|
|
|
Turkey |
506782-141 |
|
|
|
|
The United Kingdom |
506782-031 |
|
|
|
|
The United States |
506782-001 |
|
|
|
|
Moonlight White Keyboards |
|
|
|
|
|
Belgium |
517584-A41 |
|
|
|
|
Brazil |
517584-201 |
|
|
|
|
Denmark, Norway, and Sweden |
517584-DH1 |
|
|
|
|
France |
517584-051 |
|
|
|
|
French Canada |
517584-121 |
|
|
|
|
Germany |
517584-041 |
|
|
|
|
Greece |
517584-151 |
|
|
|
|
Italy |
517854-061 |
|
|
|
|
Japan |
517854-291 |
|
|
|
|
Latin America |
517584-161 |
|
|
|
|
The Netherlands |
517584-B31 |
|
|
|
|
Portugal |
517584-131 |
|
|
|
|
Russia |
517584-251 |
|
|
|
|
Saudi Arabia |
517584-171 |
|
|
|
|
South Korea |
517584-AD1 |
|
|
|
|
Spain |
517584-071 |
|
|
|
|
Switzerland |
517584-111 |
|
|
|
|
Taiwan |
517584-AB1 |
|
|
|
|
Thailand |
517584-281 |
|
|
|
|
Turkey |
517584-141 |
|
|
|
|
The United Kingdom |
517584-031 |
|
|
|
|
The United States |
517584-001 |
|
|
|
(3) |
Top cover (includes TouchPad, TouchPad cable, and TouchPad buttons) |
|
|
|
|
|
Top cover, Espresso Black |
517745-001 |
|
|
|
|
Top cover, Moonlight White |
519533-001 |
|
|
|
(4) |
Thermal module |
|
|
|
|
|
Thermal module, UMA (heat sink) |
517746–001 |
|
|
|
|
Thermal module, discrete (heat sink) |
517747–001 |
|
|
|
(5) |
Fan |
517749–001 |
|
|
|
18 Chapter 3 Illustrated parts catalog
Item |
Description |
Spare part number |
|
|
|
|
Cable Kit (not illustrated) (includes Bluetooth® cable, power cable, RJ-45 cable, and |
517757-001 |
|
USB cable) |
|
|
NOTE: See Cable Kit on page 23 for more Cable Kit spare part information. |
|
(6)Bluetooth® connector cable (included in the Cable Kit, spare part number 517757–001. See Cable Kit on page 23 for more information.)
(7)RJ-45 connector cable (included in the Cable Kit, spare part number 517757–001. See Cable Kit on page 23 for more information.)
(8)USB connector cable (included in the Cable Kit, spare part number 517757–001. See Cable Kit on page 23 for more information.)
(9)System board (includes embedded AMD Athlon™ processor and replacement thermal material)
|
With UMA graphics subsystem memory (ATI Radeon X1250 with 64MB) |
506762–001 |
|
|
|
|
With discrete graphics subsystem memory (ATI Mobility Radeon HD 3410 with 512MB |
506763–001 |
|
of dedicated video memory) |
|
|
|
|
(10) |
RTC Battery |
517759–001 |
|
|
|
(11) |
Speaker (includes speaker cable) |
517754–001 |
|
|
|
(12) |
Battery |
|
|
|
|
|
● Battery, 4-cell, 32-Wh, 2.8-Ah Li-on |
506780–001 |
|
|
|
|
● Battery, 6-cell, 55-Wh, 2.55-Ah, Li-on |
506781–001 |
|
|
|
|
Battery cover (not illustrated) |
517744–001 |
|
|
|
(13) |
Base enclosure (includes 4 rubber feet) |
|
|
|
|
|
● For use with system boards with UMA graphics subsystem memory |
517752–001 |
|
|
|
|
● For use with system boards with discrete graphics subsystem memory |
517753–001 |
(14)WLAN module:
Broadcom 4312 802.11b/g WLAN module:
● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, 504593–001 Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States
Computer major components 19
Item |
Description |
Spare part number |
|
|
|
|
● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, |
504593–002 |
|
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, |
|
|
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, |
|
|
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, |
|
|
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, |
|
|
the Central African Republic, Chad, Chile, the People's Republic of China, |
|
|
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, |
|
|
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, |
|
|
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, |
|
|
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, |
|
|
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, |
|
|
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, |
|
|
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, |
|
|
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, |
|
|
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, |
|
|
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, |
|
|
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, |
|
|
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, |
|
|
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, |
|
|
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, |
|
|
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, |
|
|
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, |
|
|
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, |
|
|
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, |
|
|
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, |
|
|
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, |
|
|
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, |
|
|
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe |
|
|
|
|
|
Broadcom 4322 802.11a/b/g/n WLAN module: |
|
|
|
|
|
● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, |
504664-001 |
|
Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, |
|
|
and the United States |
|
|
|
|
|
● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, |
504664-002 |
|
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, |
|
|
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, |
|
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
20 Chapter 3 Illustrated parts catalog
Item |
Description |
Spare part number |
(15)WLAN module compartment cover (included in access doors, spare part number 517748-001) See Access doors on page 22 for more spare part information.
(16)Hard drive bay cover (included in access doors, spare part number 517748-001) See Access doors on page 22 for more spare part information.
(17)Memory module compartment cover (included in access doors, spare part number 517748-001) See Access doors on page 22 for more spare part information.
(18)Memory module (800-MHz/667-MHz, PC2-5300, 1-DIMM)
|
4096-MB memory module for use only with computer models equipped with AMD |
517588-001 |
|
processors |
|
|
|
|
|
2048-MB memory module for use only with computer models equipped with AMD |
506772-001 |
|
processors |
|
|
|
|
|
1024-MB memory module for use only with computer models equipped with AMD |
506771-001 |
|
processors |
|
|
|
|
(19) |
WWAN module |
483377–002 |
|
|
|
(20) |
Hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators) |
|
|
|
|
|
500-GB, 5400-rpm |
506776-001 |
|
|
|
|
320-GB, 5400-rpm |
506775-001 |
|
|
|
|
250-GB, 5400-rpm |
506774-001 |
|
|
|
|
160-GB, 5400-rpm |
506773-001 |
|
|
|
|
Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails, connector |
506777-001 |
|
cable, Mylar cover with tab, and 4 rubber isolators) |
|
|
|
|
|
Access doors (not illustrated, includes WLAN compartment cover, memory module |
517748-001 |
|
compartment cover, and hard drive bay cover) |
|
|
NOTE: See Access doors on page 22 for more spare part information. |
|
|
|
|
|
Rubber Kit (not illustrated, contains 4 base enclosure rubber feet and 2 display bezel |
517761-001 |
|
screw covers) |
|
|
|
|
Computer major components 21
Item |
Description |
Spare part number |
|
|
|
|
Access doors |
517748-001 |
(1)WLAN module compartment cover (includes 1 captive screw, secured by a C-clip)
(2)Hard drive bay cover (includes 2 captive screws, secured by C-clips)
(3)Memory module compartment cover (includes 1 captive screw, secured by a C-clip)
22 Chapter 3 Illustrated parts catalog