Hp LASERJET 8100N, LASERJET 8100, LASERJET 8100DN Ready Reference Guide

Download

Ready Reference Guide

English

HP LaserJet 8100, 8100 N, and 8100 DN Printers

Ready Reference Guide

HP LaserJet 8100, 8100 N, and 8100 DN Printers

Publication number C4214-90921 Reorder number C4214-99001

First Edition, October 1998

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

PostScript is a trademark of

Adobe Systems Incorporated which may be registered in

certain jurisdictions. Arial, Monotype, and Times

New Roman are U.S . registered trademarks of the Monotype Corporation.

CompuServe is a U.S. trademark of CompuServe, Inc.

Helvetica, Palatino, Times, and Times Roman are trademarks of Linotype AG and/or its subsidiaries in the U.S. and other countries.

Microsoft, MS Windows, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

TrueType is a U.S. trademark of Apple Computer, Inc.

NERGY STAR

is a U.S. registered service mark of the U.S. EPA.

Contents

Control Panel.................................................. 1

To Change a Control Panel Setting: ................1

Checking the Printer’s Configuration................ 2

To Print a Menu Map:...............................2

To Print a Configuration Page: ................. 2

To Print a PCL or PS Font List: ................ 2

Common Printer Messages.............................. 3

Printing Tasks ................................................7

Manually Feeding Paper from Tray 1............... 7

Selecting the Output Bin ..................................8

Loading Tray 1 ................................................. 9

Loading Trays 2, 3, and the Optional

2 x 500-sheet Input Tray (Trays 4 and 5).......10

Loading Optional 2000-sheet

Input Tray (Tray 4) .........................................12

Loading Envelopes in the Envelope Feeder ..14

Printing Special Paper.................................... 15

Printing Envelopes .................................. 15

Printing Transparencies .......................... 15

Printing Labels........................................ 15

Printing Cards, Custom-size and

Heavy Paper........................................... 15

EN Contents

Contents (continued)

Clearing Paper Jams.................................... 16

Clearing Jams from the Input Tray Areas.......17

Clearing Jams from the Top Cover Area........ 18

Clearing Jams from the Output Areas............18

Clearing Jams from the Optional Duplex

Printing Accessory ......................................... 19

Clearing the Optional Envelope Feeder.........19

Clearing Jams from the Stapler...................... 20

Solving Repeated Paper Jams....................... 22

Correcting Output Quality Problems.......... 23

Troubleshooting Steps ................................... 24

Continue Printing When Toner Is Low............26

Resets Menu.................................................27

Supported Types of Paper...........................28

For More Information...................................32

EN Contents

Control Panel

Places printer online or offline, resumes printing, and exits menus

Cycles through menus

Printer is ready

Cycles through selected menu’s items

Ready Data Attention

2-line display

READY

Item

Processing information

- Value +

Use the item key to navigate the printer’s online help

Cancels current print job

Cancel Job

Select

Action is requiredsee display

To Change a Control Panel Setting:

Press

Press Go to exit the menu.

until the desired menu appears.

until the desired item appears.

Item – Value + Select

until the desired setting appears.

to save the selection.

Cycles through selected menu item’s values

Saves selected control panel setting

Control Panel - 1

Checking the Printer's Configuration:

From the printer’s control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here:

• Menu Map

• Configuration Page

• PCL or PS Font List

To Print a Menu Map:

1 2 3

To Print a Configuration Page:

1 2 3

To Print a PCL or PS Font List:

1 2

Press Press Press

Press Press

LIST

Press

Menu Item

until

Select

Menu Item

until

Select

Menu Item

until

appears.

Select

INFORMATION MENU

until

PRINT MENU MAP

to print the menu map.

INFORMATION MENU

until

appears.

PRINT CONFIGURATION

to print the configuration page.

INFORMATION MENU

until

PRINT PCL FONT LIST

to print the font list.

appears.

PRINT PS FONT

Control Panel - 2

Common Printer Messages

Message Explanation

ACCESS DENIED MENUS LOCKED

CHECK INPUT

DEVICE

alternates with

PAPER PATH OPEN PLEASE CLOSE IT

ENV FEEDER LOAD [TYPE] [SIZE]

INPUT DEVICE CONDITION xx.yy

The printer control panel function you are trying to access has been locked to prevent unauthorized access.

See your network administrator. The optional input tray cannot feed paper to the

printer because a door or paper guide is open. Check the doors and paper guides.

Load the requested envelope type and size into the envelope feeder. Make sure the envelope size and type are set correctly from the Paper Handling Menu in the control panel.

Press Go if the desired envelope is already loaded in the feeder.

- Value +

Press types and sizes. Press alternate type or size.

An input paper handling device has a condition that needs attention before printing can resume.

See the documentation that came with the paper handling device for assistance.

to scroll through the available

Select

to accept the

Control Panel - 3

Message Explanation

MANUALLY FEED [TYPE] [SIZE]

OFFLINE

PERFORM PRINTER MAINTENANCE

TRAY x EMPTY

TRAY x LOAD [TYPE] [SIZE]

Load the requested paper into Tray 1. Press Go if the desired paper is already loaded

in Tray 1.

- Value +

Press types and sizes. Press alternate type or size.

Press Go to place the printer online. To ensure optimum print quality, the printer

prompts you to perform routine maintenance every 350,000 pages.

Load the empty tray (x) to clear the message. If you do not load the specified tray, the printer

will continue printing from the next availab le tr a y, and the message will continue to display.

Load the requested paper into the specified tray (X).

Ensure that the trays are correctly adjusted for size. The tray type settings (and size for Tray 1) must be set from the printer’s control panel.

If you are trying to print A4 or letter size paper, and this message appears, make sure the default paper size is set correctly from the Printing Menu in the printer’s control panel.

Press Go to print from the next available tray.

- Value +

Press types and sizes. Press alternate type or size.

to scroll through the available

Select

to accept the

to scroll through the available

Select

to accept the

Control Panel - 4

Message Explanation

13.x PAPER JAM [LOCATION]

41.3 UNEXPECTED PAPER SIZE

50.x FUSER ERROR

51.x or 52.x PRINTER ERROR

Remove jammed paper from the specified location. Open and close the top cover to clear the message.

If the message persists after all jams have been cleared, a sensor may be stuck or broken. Contact an HP-authorized service or support provider. (See the HP Support pages in the online user guide for the printer.)

The paper size you are trying to print is not the same as the control panel setting for Tray 1. Reload the tray with the correct paper size.

Make sure that the control panel setting for Tray 1 or the Envelope Feeder is correctly adjusted for size. (The printer will continue trying to print the job until size settings are correct.)

After performing the actions above, press twice. The page containing the error will automatically be reprinted. (Or, you might want to press printer’s memory .)

An internal error has occurred. Turn the printer off, and then turn the printer on.

The message might clear, and then reappear when the next print job is sent. If this message persists, contact an HP-authorized service or support provider.

A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-

authorized service or support provider.

Cancel Job

to clear the job from the

Control Panel - 5

Message Explanation

69.x PRINTER ERROR

79.xxxx PRINTER ERROR

A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-

authorized service or support provider. The printer detected an error. The numbers

xxxx

(

) indicate the specific type of error.

Turn the printer off, and then turn the printer on. Try printing a job from a different software application. If the job prints, go back to the first application and try prin ting a different file. (If the message only appears with a certain soft ware application or print job, contact the software vendor for assistance.)

If the message persists with different software applications and print jobs, record the numbers that appear ( service or support provider.

xxxx

) and contact an HP-authorized

Control Panel - 6

Printing Tasks

Manually Feeding Paper from Tray 1

The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1.

Select Manual Feed through the software or printer driver. Manual Feed can also be enabled from the Paper Handling Menu in the printer’s control panel.

When Manual Feed is selected, if TRAY 1 MODE=FIRST the printer automatically prints (if paper is in the tray). If TRAY 1 MODE=CASSETTE the printer prompts to load Tray 1 whether or not Tray 1 is loaded. This enables you to load different paper if necessary. Press Go to print from Tray 1.

Printing Tasks - 7

Selecting the Output Bin

Face-up Output Bin

Standard Output Bin

Use standard output bin when printing:

• over 50 sheets of paper,

continuously

• transparencies

Opening the face-up bin might improve output quality with the following:

• envelopes

• labels

• small custom-

size paper

• postcards

• light or heavy

paper

Printing Tasks - 8

Loading Tray 1

Caution

To avoid a paper jam, never add or remove paper from Tray 1 while the printer is printing.

Printing Tasks - 9

Loading Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5)

Open Tray 2 until it stops.

Remove the packing spacer and tape.

If you wish to load paper that is different than the default size, turn the paper guide to the mark that indicates the size of paper you are loading.

Turn the paper guide to the locked position.

Printing Tasks - 10

Adjust the left paper guide by pushing in, then lifting up and out.

Position the guide over the appropriate lines marked in the tray. Press the guide into the rear slot and then lower down into the front slot. Be sure the guide is not skewed.

Insert up to 500 sheets of paper into the tray. Do not fill the input tray above the paper fill marks on the guide

Note

For single-sided printing, place the side to be printed facing down. For double-sided printing,

the front side should be facing up.

Make sure that the paper size tab is set correctly. Slide the tray back into the printer.

Printing Tasks - 11

Loading Optional 2000-sheet Input Tray (Tray 4)

Slide Tray 4 open until it stops.

Pull the front guide out by the blue pin. Place the guide into the slots in the top and bottom of the input tray that correspond to the paper size you are loading and push the pin in.

Repeat step 2 to adjust the back guide.

Repeat step 2 to adjust the left guide.

Note

To load 11 by 17 inch paper, move the left guide to the back of the tray.

Printing Tasks - 12

Load up to 2000 sheets of paper into the tray. Do not allo w paper to extend abov e the paperfill mark on the sides.

Load Letter or A4 paper with the top of the page toward the rear of Tray 4, side-to-be-printed down for single-sided printing. For two-sided printing, load front side up.

Load 11 by 17, Legal, A3, or JIS B4 paper with top of the page toward the right of the printer (A). For twosided printing, load front side up (B).

Press down on all four corners of the paper stack to ensure the paper rests flat in the tray, without bending.

Close Tray 4. Ensure that the paper size tab is set correctly.

Printing Tasks - 13

Loading Envelopes in the Envelope Feeder

Note

Print only envelopes approved f or use in the printer. See the user guide for more information.

Pull out the envelop tray extender. The tray extender will help reduce jams.

Adjust the width guides to the size of the envelopes to be used.

Lift the envelope weight lever, and insert the envelopes upt to the fill mark.

Lower the lever. The envelopes should be angled as shown (A). Do not angle them the opposite direction (B).

Printing Tasks - 14

Printing Special Paper

Printing Envelopes

Printing Transparencies

Printing Labels

Printing Cards, Customsize and Heavy Paper

Printing Tasks - 15

Clearing Paper Jams

Paper jams can occur at the following locations:

Stapler

Multi-bin Mailbox

Left Door

Standard Output Bin

Trays 2 and 3

Front Door

Toner cartridge area

Tray 1

Right door

Vertical transfer door

2000-sheet Input Tray (Tray 4)

Clearing Paper Jams - 16

Clearing Jams from the Input Tray Areas

Clearing Paper Jams - 17

Clearing Jams from the Top Cover Area

Clearing Jams from the Output Areas

Clearing Paper Jams - 18

Clearing Jams from the Optional Duplex Printing Accessory

Clearing the Optional Envelope Feeder

Clearing Paper Jams - 19

Clearing Jams from the Stapler

Remove the Face-up Output Bin.

Open the stapler unit cover.

Press the colored tab with your forefinger and pull the colored circular tab with your other forefinger to open the stapler.

Remove loose or damaged staples from the stapler head. Push the circular tab to snap it back into place.

Clearing Paper Jams - 20

Clearing Jams from the Stapler (continued)

Close the stapler unit cover and replace the Face-up Bin.

Clear all paper paths that may have jammed as a result of the jammed staples

Clearing Paper Jams - 21

Solving Repeated Paper Jams

If paper jams occur frequently, try the following:

•Check to see that paper is correctly loaded in the trays, and that all width guides are set (not skewed).

•Ensure that the paper tray is set for the size of paper installed and that the tray is not overloaded with paper.

•Try turning over the stack of paper in the tray. If you are using letterhead paper, try printing from Tray 1.

•Do not use previously printed paper or torn, worn, or irregular paper.

•Check the paper specifications in the online user guide. If the paper is outside of the recommended specifications, problems may occur.

•When duplexing, the printer rolls paper under T ra y 3 and this may cause a jam. Pull Tray 3 out of the printer completely and remove any paper from under the tray. Insert Tray 3 back into the printer.

•Printer may be dirty. Clean the printer as described in the online user guide.

•Check that the correct paper size is installed.

•Check that all damaged or jammed paper is removed by pulling it out of the printer.

Clearing Paper Jams - 22

Correcting Output Quality Problems

Light Print or Fade

Gray Background

Misformed Characters

Specks (front or back)

Toner Smear

Page Skew

Dropouts Lines

Loose Toner

Curl or Wave

Repeated Defects

Wrinkles or Creases

Correcting Output Quality Problems - 23

Troubleshooting Steps

(Follow the steps in the

Lines

Specks

Dropouts

Light Print or Fade

Gray Background

Loose Toner

Toner Smear

Repeating Defects

✓ ✓ ✓✓✓ ✓ ✓✓✓

✓

✓✓✓ ✓✓✓ ✓ ✓✓✓ ✓✓✓ ✓✓

✓✓✓

Page Skew

Misformed Characters

✓✓

Curl or Wave

Wrinkles or Creases

1. Print a few more pages

2. Clean the inside of the

3. Make sure EconoMode

4. Turn over the stack of

5. Check the paper (or

6. Check the printer’s

7. Make sure paper is

8. Print to a different output

9. Adjust the toner density

order they are listed.)

to see if the problem will correct itself.

printer or use the printer’s cleaning page.

is off.

paper in the tray . Also try rotating the paper 180°.

other print media) type and quality.

environment.

loaded correctly and that the guides are not too tight or too loose against the paper stack.

bin.

setting.

Correcting Output Quality Problems - 24

Troubleshooting Steps (Continued)

Troubleshooting Steps

(Follow the steps in the

Lines

Specks

Light Print or Fade

Dropouts

Gray Background

Loose Toner

Toner Smear

Repeating Defects

Page Skew

Misformed Characters

✓ ✓ ✓✓✓✓ ✓ ✓

✓✓✓✓✓✓ ✓ ✓✓✓✓✓✓✓✓ ✓ ✓✓✓

order they are listed.)

Curl or Wave

Wrinkles or Creases

10. Redistribute the toner in the toner cartridge.

11. Install a new HP toner cartridge. (See instructions provided with the toner cartridge.)

12. Order and install the Printer Maintenance Kit.

13. After trying all the steps suggested above, contact an HPauthorized service or support provider. (See the HP Support pages in the user’s guide.)

Correcting Output Quality Problems - 25

Continue Printing When Toner Is Low

Caution

To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

Correcting Output Quality Problems - 26

Resets Menu

Use this menu with caution. You can lose buffered page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances:

• You want to restore the printer's default settings.

• Communication between the printer and computer

has been interrupted.

• You are having problems with a port.

(The items in the Resets Menu will clear all memory in the printer, while

Cancel Job

job.)

Item Explanation

clears only the current

RESET MEMORY

RESTORE FACTORY SETTINGS

RESET ACTIVE I/O CHANNEL

RESET ALL I/O CHANNELS

This item clears the printer buffer and the active I/O input buffer, and makes the control panel defaults current.

Resetting memory during a print job can result in data loss.

This item performs a simple reset and restores most of the factory (default) settings.This item also clears the input buffer for the active I/O.

This item performs a simple reset and clears the input and output buffers (for the active I/Os only).

This item performs a simple reset and clears the input and output buffers for all I/Os.

Resets Menu - 27

Supported Types of Paper

Tray or Bin Capacity Paper Weight

Tray 1 (multipurpose)

up to 100 sheets

•Paper sizes: Letter, ISO A4, Executive, A5, Legal, 11 x 17, ISO A3, JIS B5, JIS B4, JPostD

•Custom sizes: Minimum:

3.67 x 7.5 in. (93 x 191 mm) Maximum:

11.7 x 17.7 in. (297 x 450 mm)

Note:

You may print on both sides of paper that is equal to or larger than 5 by 7.5 in. (127 by 191 mm).

•Other media types:

transparencies, envelopes, and labels

Note:

It is best to use Tray 1 when printing envelopes, transparencies, and labels.

16 Bond to 53 lb Index

(60 to 199 g/m Two-sided:

16 to 20 lb Bond (60 to 105 g/m

)

Supported Types of Paper - 28

Tray or Bin Capacity Paper Weight

Tray 2 and Optional

2 x 500sheet Input Tray (Tray 4)

Tray 3 and Optional

2 x 500sheet Input Tray (Tray 5)

Optional 2000-sheet

Input Tray (Tray 4)

up to 500 sheets

up to 2000 sheets

Paper sizes: Letter, ISO A4, Legal, JIS B4

Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17

16 to 28 lb (60 to 105 g/m

)

Supported Types of Paper - 29

Tray or Bin Capacity Paper Weight

Optional Custom Paper Trays (Trays 3 and

Standard Output Bin (face-down)

Face-up Bin up to 100

up to 500 sheets

sheets

Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17

Custom sizes: Minimum: 3.9 x 7.5 in. (98 x 191 mm)

Maximum: 11.7 x

17.7 in. (297 x 450 mm)

Paper sizes: Letter, ISO A4, A5, Executive, Legal, 11 x 17, ISO A3, JIS B5, JIS B4

Paper sizes: Letter, ISO A4, A5, Executive, Legal, 11 x 17, ISO A3, JIS B5, JIS B4, B5 Envelope, Com10 Envelope, C5 Envelope, DL Envelope, Monarch

16 to 28 lb (60 to 105 g/m

)

Supported Types of Paper - 30

Tray or Bin Capacity Paper Weight

5-bin Mailbox with Stapler and Multibin Mailbox (8 bins)

7-bin Tabletop Mailbox

up to 250 sheets per bin

up to 120 sheets per bin

Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17, Executive, envelopes, transparencies, labels

Note:

Envelopes, transparencies, and labels are only supported in the face-up bin. The staple bin only supports A4, Legal, and Letter paper sizes.

Paper sizes: Letter, ISO A4, Legal, 11 x 17, ISO A3, envelopes, transparencies, labels

Note:

Envelopes, transparencies, and labels are only supported in the face-up bin.

16 to 28 lb (60 to 105 g/m

)

Supported Types of Paper - 31

Tray or Bin Capacity Paper Weight

Envelope Feeder

Duplexer Paper sizes: Letter,

up to 100 envelopes

Envelope sizes: Commercial #10, C5, DL, Monarch, ISO B5, JPostD

Legal, 11 x 17, A3, A4, B4

16 to 24 lb (60 to 90 g/m

16 to 28 lb (60 to 105 g/m

For More Information

• See the online user guide for the printer.

• See the printer software or printer driver help.

)

For More Information - 32

Printed onat least 50%Total RecycledFiber with atleast10% Post-ConsumerPaper

Manual Part No. C4214-90921

*C4214-90921* *C4214-90921*

C4214-90921

Hp LASERJET 8100N, LASERJET 8100, LASERJET 8100DN Ready Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual