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Reproduction, adaptation, or
translation without prior written
permission is prohibited, except
as allowed under the copyright
laws.
Publication number
C4214-90921
Reorder number
C4214-99001
First Edition, October 1998
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A
PARTICULAR PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing
or use of this information.
Trademark Credits
PostScript is a trademark of
Adobe Systems Incorporated
which may be registered in
certain jurisdictions.
Arial, Monotype, and Times
New Roman are U.S . registered
trademarks of the Monotype
Corporation.
CompuServe is a U.S.
trademark of CompuServe, Inc.
Helvetica, Palatino, Times, and
Times Roman are trademarks
of Linotype AG and/or its
subsidiaries in the U.S. and
other countries.
Microsoft, MS Windows,
Windows, and Windows NT are
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Microsoft Corporation.
TrueType is a U.S. trademark of
Apple Computer, Inc.
E
NERGY STAR
is a U.S.
registered service mark of the
U.S. EPA.
Contents
Control Panel.................................................. 1
To Change a Control Panel Setting: ................1
Checking the Printer’s Configuration................ 2
To Print a Menu Map:...............................2
To Print a Configuration Page: ................. 2
To Print a PCL or PS Font List: ................ 2
Common Printer Messages.............................. 3
Supported Types of Paper...........................28
For More Information...................................32
ENContents
Control Panel
Places printer
online or offline,
resumes printing,
and exits menus
Go
Cycles
through
menus
Printer
is ready
Cycles through
selected
menu’s items
Menu
ReadyDataAttention
2-line display
READY
Item
Processing
information
- Value +
Use the item
key to
navigate
the printer’s
online help
Cancels
current print job
Cancel
Job
Select
Action is
requiredsee display
To Change a Control Panel Setting:
1
Press
2
Press
3
Press
4
Press
5
Press Go to exit the menu.
until the desired menu appears.
Menu
until the desired item appears.
Item
– Value +
Select
until the desired setting appears.
to save the selection.
Cycles
through
selected
menu
item’s
values
Saves
selected
control
panel
setting
EN
Control Panel - 1
Checking the Printer's
Configuration:
From the printer’s control panel, you can print pages
that give details about the printer and its current
configuration. The following information pages are
described here:
• Menu Map
• Configuration Page
• PCL or PS Font List
To Print a Menu Map:
1
2
3
To Print a Configuration Page:
1
2
3
To Print a PCL or PS Font List:
1
2
3
Press
Press
Press
Press
Press
Press
Press
Press
LIST
Press
Menu
Item
until
Select
Menu
Item
until
Select
Menu
Item
until
appears.
Select
INFORMATION MENU
until
PRINT MENU MAP
to print the menu map.
INFORMATION MENU
until
appears.
PRINT CONFIGURATION
to print the configuration page.
INFORMATION MENU
until
PRINT PCL FONT LIST
to print the font list.
appears.
appears.
appears.
appears.
PRINT PS FONT
or
EN
Control Panel - 2
Common Printer Messages
MessageExplanation
ACCESS DENIED
MENUS LOCKED
CHECK INPUT
DEVICE
alternates with
PAPER PATH OPEN
PLEASE CLOSE IT
ENV FEEDER LOAD
[TYPE] [SIZE]
INPUT DEVICE
CONDITION xx.yy
The printer control panel function you are trying
to access has been locked to prevent
unauthorized access.
See your network administrator.
The optional input tray cannot feed paper to the
printer because a door or paper guide is open.
Check the doors and paper guides.
Load the requested envelope type and size into
the envelope feeder. Make sure the envelope
size and type are set correctly from the Paper
Handling Menu in the control panel.
Press Go if the desired envelope is already
loaded in the feeder.
- Value +
Press
types and sizes. Press
alternate type or size.
An input paper handling device has a condition
that needs attention before printing can resume.
See the documentation that came with the paper
handling device for assistance.
to scroll through the available
Select
to accept the
EN
Control Panel - 3
MessageExplanation
MANUALLY FEED
[TYPE] [SIZE]
OFFLINE
PERFORM PRINTER
MAINTENANCE
TRAY x EMPTY
TRAY x LOAD
[TYPE] [SIZE]
Load the requested paper into Tray 1.
Press Go if the desired paper is already loaded
in Tray 1.
- Value +
Press
types and sizes. Press
alternate type or size.
Press Go to place the printer online.
To ensure optimum print quality, the printer
prompts you to perform routine maintenance
every 350,000 pages.
Load the empty tray (x) to clear the message.
If you do not load the specified tray, the printer
will continue printing from the next availab le tr a y,
and the message will continue to display.
Load the requested paper into the specified
tray (X).
Ensure that the trays are correctly adjusted for
size. The tray type settings (and size for Tray 1)
must be set from the printer’s control panel.
If you are trying to print A4 or letter size paper,
and this message appears, make sure the
default paper size is set correctly from the
Printing Menu in the printer’s control panel.
Press Go to print from the next available tray.
- Value +
Press
types and sizes. Press
alternate type or size.
to scroll through the available
Select
to accept the
to scroll through the available
Select
to accept the
EN
Control Panel - 4
MessageExplanation
13.x PAPER JAM
[LOCATION]
41.3 UNEXPECTED
PAPER SIZE
50.x FUSER ERROR
51.x or 52.x
PRINTER ERROR
Remove jammed paper from the specified
location. Open and close the top cover to clear
the message.
If the message persists after all jams have been
cleared, a sensor may be stuck or broken.
Contact an HP-authorized service or support
provider. (See the HP Support pages in the
online user guide for the printer.)
The paper size you are trying to print is not the
same as the control panel setting for Tray 1.
Reload the tray with the correct paper size.
Make sure that the control panel setting for Tray
1 or the Envelope Feeder is correctly adjusted
for size. (The printer will continue trying to print
the job until size settings are correct.)
After performing the actions above, press
twice. The page containing the error will
automatically be reprinted. (Or, you might want
to press
printer’s memory .)
An internal error has occurred. Turn the printer
off, and then turn the printer on.
The message might clear, and then reappear
when the next print job is sent. If this message
persists, contact an HP-authorized service or
support provider.
A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-
authorized service or support provider.
Cancel Job
to clear the job from the
Go
EN
Control Panel - 5
MessageExplanation
69.x
PRINTER ERROR
79.xxxx
PRINTER ERROR
A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-
authorized service or support provider.
The printer detected an error. The numbers
xxxx
(
) indicate the specific type of error.
Turn the printer off, and then turn the printer on.
Try printing a job from a different software
application. If the job prints, go back to the first
application and try prin ting a different file. (If the
message only appears with a certain soft ware
application or print job, contact the software
vendor for assistance.)
If the message persists with different software
applications and print jobs, record the numbers
that appear (
service or support provider.
xxxx
) and contact an HP-authorized
EN
Control Panel - 6
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